Windows 7 BSOD when changing power plan
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dd5
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Published on 2014-05-31T11:52:22Z
Indexed on
2014/06/01
9:30 UTC
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i have a strange problem. When i want to change the power plan on my laptop from High performance to Balanced, Windows freezes and i get bsod. The power plan settings are all default.
Laptop specs:
- Intel Core i3 330M/350M
- Intel® HM55 Express Chipset
- DDR3 1066 MHz SDRAM 8GB
- ATI Mobility™ Radeon HD5730 1GB DDR3 VRAM
- Intel SSD330 128gb
- Windows 7 Home premium
I've searched the internets but couldnt find a similar issue. BSOD first started when i installed this SSD and stopped when i've updated the chipset controller driver then started again yesterday when i wanted to change the power settings plan.Minidump file here.
Any help with this weird issue appriciated, thanks.
Edit:
- i've ran Memory diagnostic tool,
- Intel SSD diagnostics
- and updated the firmware to 3.2.1.
Non of these steps worked or shown signs of errors - but still got BSOD when changing power plan settings.
After analizing the dump file via osronline.com here a first few lines:
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8008661b30, Terminating object
Arg3: fffffa8008661e10, Process image file name
Arg4: fffff800033de270, Explanatory message (ascii)
-- Solution --
Provided by Vinayak: After installing the Intel Rapid storage Technology from MajorGeeks, i didn't experience a BSOD since, thank you :)
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