Outlook 2010 on Windows 7 crashes - ieframe.dll

Posted by Bryan on Super User See other posts from Super User or by Bryan
Published on 2013-02-18T22:50:54Z Indexed on 2014/08/24 22:24 UTC
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windows-7

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microsoft-outlook-2010

Outlook 2010 is crashing rather randomly, not at any specific time like opening a preview pane or message. Event viewer gives the following

Faulting application name: OUTLOOK.EXE, version: 14.0.6131.5000, time stamp: 0x509b1020
Faulting module name: ieframe.dll, version: 9.0.8112.16464, time stamp: 0x50ec98f5

Similar events have been logged only with URLMON.DLL, but with ieframe.dll more frequent. I'm looking where to start with this problem, and I'm starting with running outlook in safe mode using Outlook /safe from the start menu. Further complicating this issue are 2 programs syncing email to other calenders. Should I start with these additional programs that are syncing email as being possible culprits? Or does this have to do with Internet Explorer because of the DLL associated with these crashes? I've tried regsvr32 with both DLL's mentioned, with ieframe being unsuccessful. So my question is: what's causing Outlook to crash?

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