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  • AIIM, Oracle and Keste - Talking Social Business in LA

    - by Brian Dirking
    We had a great event today in Los Angeles - AIIM, Oracle and Keste presented on how organizations are making social business work. Atle Skjekkeland of AIIM presented How Social Business Is Driving Innovation. Atle talked about a number of fascinating points, such as how answers to questions come from unexpected sources. Atle cited the fact that 38% of organizations get half or more of answers from unexpected sources, which speaks to the wisdom of the crowds and how people are benefiting from open communications tools to get answers to their questions. He also had a number of hilarious examples of companies that don't get it. If Comcast were to go to YouTube and search Comcast, they would see the number one hit after their paid ad is a video of one of their technicians asleep on a customer's couch. Seems when he called the office for support he was put on hold so long he fell asleep. Dan O'Leary and Atle Skjekkeland After Atle's presentation I presented on Solving the Innovation Challenge with Oracle WebCenter. Atle had talked about McKinsey's research titled The Rise Of The Networked Enterprise: Web 2.0 Finds Its Payday. I brought in some new McKinsey research that built on that article. The new article is How Social Technologies Are Extending The Organization. A survey of 4,200 Global Executives brought three conclusions for the future: Boundaries among employees, vendors and customers will blur Employee teams will self-organize Data-driven decisions will rise These three items were themes that repeated through the day as we went through examples of what customers are doing today.  Next up was Vince Casarez of Keste. Vince was scheduled to profile one customer, but in an incredible 3 for 1 deal, Vince profiled Alcatel-Lucent, Qualcomm, and NetApp. Each of these implementations had content consolidation elements, as well as user engagement requirements that Keste was able to address with Oracle WebCenter. Vince Casarez of Keste And we had a couple of good tweets worth reprinting here. danieloleary Daniel O'Leary Learning about user engagement and social platforms from @bdirking #AIIM LA and @oracle event pic.twitter.com/1aNcLEUs danieloleary Daniel O'Leary Users want to be able to share data and activity streams, work at organizations that embrace social via @bdirking skjekkeland Atle Skjekkeland RT @danieloleary: Learning about user engagement and social platforms from @bdirking #AIIM LA and @oracle event pic.twitter.com/EWRYpvJa danieloleary Daniel O'Leary Thanks again to @bdirking for an amazing event in LA today, really impressed with the completeness of web center JimLundy Jim Lundy @ @danieloleary @bdirking yes, it is looking good - Web Center shadrachwhite Shadrach White @ @bdirking @heybenito I heard the #AIIM event in LA was a hit We had some great conversations through they day, many thanks to everyone who joined in. We look forward to continuing the conversation - thanks again to everyone who attended!

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  • Can ping device from one computer and not the other

    - by Sean Duggan
    I've recently been assigned to work on a diagnostic program done in C++ which communicates with a piece of electronic equipment. Our normal scenario involves communicating via an RS232 interface, but I've been asked to make our program work over ethernet, source code having been done in Visual Basic. After much thrashing about trying to get the code to work and continuing to get 10049 Winsock errors when I tried to connect, I tried pinging the switch. From the computer the VB program is running on, I can see the switch via ping, nslookup, tracert, and pathping (I was going down the list of programs) and I can do this via URI or IP address. From my laptop, sending the same commands fails every time. They're both using the same network cable and the same USB-to-Ethernet device (I've been swapping them between tests) but one can see the switch and the other cannot. I'm working on the programming end, but the ping results makes me think that there might be a network issue stymieing me. wry grin I'm not much of a network guy, so I'm appealing to expert assistance. Both computers are running Windows XP if that helps. The connection is to an "IP-RS8" device which then connects to our VCU-C units. Each unit is accessible via URI or IP address on the desktop computer we usually have connected to the units (it's running the older VB program that I was asked to lift the networking code from). The connection is made via a USB-to-Ethernet adapter so as to leave the regular Ethernet port available for connecting to the company network. Hmm... come to think of it, I've probably been confusing the issue, talking about pinging "the switch" rather than indicating that it's the devices. My apologies. Communication is generally done with a DLL that uses Winsock functions to make queries for data from the VCU and then to receive. I'm failing when connecting. I haven't found anything on the firewall which should block these commands, but I'll keep poking. I don't know if it's potentially relevant, but on the desktop, the adapter maps to Local Area Connection 3 while on the laptop, it consistently maps to Local Area Connection 2. Currently reading up on DHCP. IPConfig /all results: Desktop Host Name . . . . . . . . . . . . : AMERDAEXXXXXX Primary Dns Suffix . . . . . . . : amer.example.com Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : COMPANY.com amer.example.com atle.example.com cone.example.com apac.example.com scan.example.com bYX.example.com Ethernet adapter Local Area Connection X: Connection-specific DNS Suffix . : amer.example.com Description . . . . . . . . . . . : Broadcom NetXtreme XYxx Gigabit Controller Physical Address. . . . . . . . . : YY-XX-YB-XX-XX-XX Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : XYY.XXX.XY.XXX Subnet Mask . . . . . . . . . . . : XXX.XXX.XXY.Y Default Gateway . . . . . . . . . : XYY.XXX.XY.X DHCP Server . . . . . . . . . . . : XY.XXX.XXY.XX DNS Servers . . . . . . . . . . . : XY.XXX.XXY.XX XY.XXY.XXY.XX Primary WINS Server . . . . . . . : XY.XXX.XXY.X Secondary WINS Server . . . . . . : XY.XXY.XXY.X Lease Obtained. . . . . . . . . . : Thursday, July XX, XYXX XY:XX:XX AM Lease Expires . . . . . . . . . . : Sunday, July XX, XYXX XY:XX:XX AM Ethernet adapter Local Area Connection X: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : ASIX axYYYYX USBX.Y to Fast Ethernet Adapter Physical Address. . . . . . . . . : YY-XY-BY-YX-XY-AY Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : XY.Y.Y.X Subnet Mask . . . . . . . . . . . : XXX.XXX.XXY.Y Default Gateway . . . . . . . . . : XY.Y.Y.X DHCP Server . . . . . . . . . . . : XY.Y.Y.XY DNS Servers . . . . . . . . . . . : XY.Y.Y.X Lease Obtained. . . . . . . . . . : Thursday, July XX, XYXX XY:XX:XY AM Lease Expires . . . . . . . . . . : Tuesday, August YX, XYXX XX:XY:XY AM Laptop Windows IP Configuration Host Name . . . . . . . . . . . . : AMERLAFYYXXYX Primary Dns Suffix . . . . . . . : amer.example.com Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : COMPANY.com amer.example.com atle.example.com cone.example.com apac.example.com scan.example.com bYX.example.com Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : amer.example.com Description . . . . . . . . . . . : Intel(R) 82567LM Gigabit Network Connection Physical Address. . . . . . . . . : YY-XY-BY-DY-XB-YX Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : XYY.XXX.XY.XY Subnet Mask . . . . . . . . . . . : XXX.XXX.XXY.Y Default Gateway . . . . . . . . . : XYY.XXX.XY.X DHCP Server . . . . . . . . . . . : XY.XXX.XXY.XX DNS Servers . . . . . . . . . . . : XY.XXX.XXY.XX XY.XXY.XXY.XX Primary WINS Server . . . . . . . : XY.XXX.XXY.X Secondary WINS Server . . . . . . : XY.XXY.XXY.X Lease Obtained. . . . . . . . . . : Thursday, July XX, XYXX XX:XX:XX AM Lease Expires . . . . . . . . . . : Sunday, July XX, XYXX XX:XX:XX AM Ethernet adapter {XYXAAYXX-YEDY-XXYX-YYEX-BYXYXXYEEYEX}: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Nortel IPSECSHM Adapter - Packet Scheduler iniport Physical Address. . . . . . . . . : XX-XX-XX-XX-XX-YY Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : Y.Y.Y.Y Subnet Mask . . . . . . . . . . . : Y.Y.Y.Y Default Gateway . . . . . . . . . : Ethernet adapter Leaf Networks Adapter: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Leaf Networks Adapter Physical Address. . . . . . . . . : YY-FF-FA-BC-YF-AY Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : X.XYY.XY.XX Subnet Mask . . . . . . . . . . . : XXX.Y.Y.Y Default Gateway . . . . . . . . . : Ethernet adapter Local Area Connection 3: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Bluetooth LAN Access Server Driver Physical Address. . . . . . . . . : YY-FX-AX-YA-BY-CA Ethernet adapter Wireless Network Connection 2: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Intel(R) WiFi Link 5300 AGN Physical Address. . . . . . . . . : YY-XX-YA-CX-FC-YE Ethernet adapter Local Area Connection 2: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : ASIX ax88772 USB2.0 to Fast Ethernet Adapter Physical Address. . . . . . . . . : YY-XY-BY-YX-XY-AY Dhcp Enabled. . . . . . . . . . . : No IP Address. . . . . . . . . . . . : XYX.XYY.X.X Subnet Mask . . . . . . . . . . . : XXX.XXX.XXX.Y Default Gateway . . . . . . . . . :

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