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  • 'pip install carbon' looks like it works, but pip disagrees afterward

    - by fennec
    I'm trying to use pip to install the package carbon, a package related to statistics collection. When I run pip install carbon, it looks like everything works. However, pip is unconvinced that the package is actually installed. (This ultimately causes trouble because I'm using Puppet, and have a rule to install carbon using pip, and when puppet asks pip "is this package installed?" it says "no" and it reinstalls it again.) How do I figure out what's preventing pip from recognizing the success of this installation? Here is the output of the regular install: root@statsd:/opt/graphite# pip install carbon Downloading/unpacking carbon Downloading carbon-0.9.9.tar.gz Running setup.py egg_info for package carbon package init file 'lib/twisted/plugins/__init__.py' not found (or not a regular file) Requirement already satisfied (use --upgrade to upgrade): twisted in /usr/local/lib/python2.7/dist-packages (from carbon) Requirement already satisfied (use --upgrade to upgrade): txamqp in /usr/local/lib/python2.7/dist-packages (from carbon) Requirement already satisfied (use --upgrade to upgrade): zope.interface in /usr/local/lib/python2.7/dist-packages (from twisted->carbon) Requirement already satisfied (use --upgrade to upgrade): distribute in /usr/local/lib/python2.7/dist-packages (from zope.interface->twisted->carbon) Installing collected packages: carbon Running setup.py install for carbon package init file 'lib/twisted/plugins/__init__.py' not found (or not a regular file) changing mode of build/scripts-2.7/validate-storage-schemas.py from 664 to 775 changing mode of build/scripts-2.7/carbon-aggregator.py from 664 to 775 changing mode of build/scripts-2.7/carbon-cache.py from 664 to 775 changing mode of build/scripts-2.7/carbon-relay.py from 664 to 775 changing mode of build/scripts-2.7/carbon-client.py from 664 to 775 changing mode of /opt/graphite/bin/validate-storage-schemas.py to 775 changing mode of /opt/graphite/bin/carbon-aggregator.py to 775 changing mode of /opt/graphite/bin/carbon-cache.py to 775 changing mode of /opt/graphite/bin/carbon-relay.py to 775 changing mode of /opt/graphite/bin/carbon-client.py to 775 Successfully installed carbon Cleaning up... root@statsd:/opt/graphite# pip freeze | grep carbon root@statsd: Here is the verbose version of the install: root@statsd:/opt/graphite# pip install carbon -v Downloading/unpacking carbon Using version 0.9.9 (newest of versions: 0.9.9, 0.9.9, 0.9.8, 0.9.7, 0.9.6, 0.9.5) Downloading carbon-0.9.9.tar.gz Running setup.py egg_info for package carbon running egg_info creating pip-egg-info/carbon.egg-info writing requirements to pip-egg-info/carbon.egg-info/requires.txt writing pip-egg-info/carbon.egg-info/PKG-INFO writing top-level names to pip-egg-info/carbon.egg-info/top_level.txt writing dependency_links to pip-egg-info/carbon.egg-info/dependency_links.txt writing manifest file 'pip-egg-info/carbon.egg-info/SOURCES.txt' warning: manifest_maker: standard file '-c' not found package init file 'lib/twisted/plugins/__init__.py' not found (or not a regular file) reading manifest file 'pip-egg-info/carbon.egg-info/SOURCES.txt' writing manifest file 'pip-egg-info/carbon.egg-info/SOURCES.txt' Requirement already satisfied (use --upgrade to upgrade): twisted in /usr/local/lib/python2.7/dist-packages (from carbon) Requirement already satisfied (use --upgrade to upgrade): txamqp in /usr/local/lib/python2.7/dist-packages (from carbon) Requirement already satisfied (use --upgrade to upgrade): zope.interface in /usr/local/lib/python2.7/dist-packages (from twisted->carbon) Requirement already satisfied (use --upgrade to upgrade): distribute in /usr/local/lib/python2.7/dist-packages (from zope.interface->twisted->carbon) Installing collected packages: carbon Running setup.py install for carbon running install running build running build_py creating build creating build/lib.linux-i686-2.7 creating build/lib.linux-i686-2.7/carbon copying lib/carbon/amqp_publisher.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/manhole.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/instrumentation.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/cache.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/management.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/relayrules.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/events.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/protocols.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/conf.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/rewrite.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/hashing.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/writer.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/client.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/util.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/service.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/amqp_listener.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/routers.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/storage.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/log.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/__init__.py -> build/lib.linux-i686-2.7/carbon copying lib/carbon/state.py -> build/lib.linux-i686-2.7/carbon creating build/lib.linux-i686-2.7/carbon/aggregator copying lib/carbon/aggregator/receiver.py -> build/lib.linux-i686-2.7/carbon/aggregator copying lib/carbon/aggregator/rules.py -> build/lib.linux-i686-2.7/carbon/aggregator copying lib/carbon/aggregator/buffers.py -> build/lib.linux-i686-2.7/carbon/aggregator copying lib/carbon/aggregator/__init__.py -> build/lib.linux-i686-2.7/carbon/aggregator package init file 'lib/twisted/plugins/__init__.py' not found (or not a regular file) creating build/lib.linux-i686-2.7/twisted creating build/lib.linux-i686-2.7/twisted/plugins copying lib/twisted/plugins/carbon_relay_plugin.py -> build/lib.linux-i686-2.7/twisted/plugins copying lib/twisted/plugins/carbon_aggregator_plugin.py -> build/lib.linux-i686-2.7/twisted/plugins copying lib/twisted/plugins/carbon_cache_plugin.py -> build/lib.linux-i686-2.7/twisted/plugins copying lib/carbon/amqp0-8.xml -> build/lib.linux-i686-2.7/carbon running build_scripts creating build/scripts-2.7 copying and adjusting bin/validate-storage-schemas.py -> build/scripts-2.7 copying and adjusting bin/carbon-aggregator.py -> build/scripts-2.7 copying and adjusting bin/carbon-cache.py -> build/scripts-2.7 copying and adjusting bin/carbon-relay.py -> build/scripts-2.7 copying and adjusting bin/carbon-client.py -> build/scripts-2.7 changing mode of build/scripts-2.7/validate-storage-schemas.py from 664 to 775 changing mode of build/scripts-2.7/carbon-aggregator.py from 664 to 775 changing mode of build/scripts-2.7/carbon-cache.py from 664 to 775 changing mode of build/scripts-2.7/carbon-relay.py from 664 to 775 changing mode of build/scripts-2.7/carbon-client.py from 664 to 775 running install_lib copying build/lib.linux-i686-2.7/carbon/amqp_publisher.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/manhole.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/amqp0-8.xml -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/instrumentation.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/cache.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/management.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/relayrules.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/events.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/protocols.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/conf.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/rewrite.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/hashing.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/writer.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/client.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/util.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/aggregator/receiver.py -> /opt/graphite/lib/carbon/aggregator copying build/lib.linux-i686-2.7/carbon/aggregator/rules.py -> /opt/graphite/lib/carbon/aggregator copying build/lib.linux-i686-2.7/carbon/aggregator/buffers.py -> /opt/graphite/lib/carbon/aggregator copying build/lib.linux-i686-2.7/carbon/aggregator/__init__.py -> /opt/graphite/lib/carbon/aggregator copying build/lib.linux-i686-2.7/carbon/service.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/amqp_listener.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/routers.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/storage.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/log.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/__init__.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/carbon/state.py -> /opt/graphite/lib/carbon copying build/lib.linux-i686-2.7/twisted/plugins/carbon_relay_plugin.py -> /opt/graphite/lib/twisted/plugins copying build/lib.linux-i686-2.7/twisted/plugins/carbon_aggregator_plugin.py -> /opt/graphite/lib/twisted/plugins copying build/lib.linux-i686-2.7/twisted/plugins/carbon_cache_plugin.py -> /opt/graphite/lib/twisted/plugins byte-compiling /opt/graphite/lib/carbon/amqp_publisher.py to amqp_publisher.pyc byte-compiling /opt/graphite/lib/carbon/manhole.py to manhole.pyc byte-compiling /opt/graphite/lib/carbon/instrumentation.py to instrumentation.pyc byte-compiling /opt/graphite/lib/carbon/cache.py to cache.pyc byte-compiling /opt/graphite/lib/carbon/management.py to management.pyc byte-compiling /opt/graphite/lib/carbon/relayrules.py to relayrules.pyc byte-compiling /opt/graphite/lib/carbon/events.py to events.pyc byte-compiling /opt/graphite/lib/carbon/protocols.py to protocols.pyc byte-compiling /opt/graphite/lib/carbon/conf.py to conf.pyc byte-compiling /opt/graphite/lib/carbon/rewrite.py to rewrite.pyc byte-compiling /opt/graphite/lib/carbon/hashing.py to hashing.pyc byte-compiling /opt/graphite/lib/carbon/writer.py to writer.pyc byte-compiling /opt/graphite/lib/carbon/client.py to client.pyc byte-compiling /opt/graphite/lib/carbon/util.py to util.pyc byte-compiling /opt/graphite/lib/carbon/aggregator/receiver.py to receiver.pyc byte-compiling /opt/graphite/lib/carbon/aggregator/rules.py to rules.pyc byte-compiling /opt/graphite/lib/carbon/aggregator/buffers.py to buffers.pyc byte-compiling /opt/graphite/lib/carbon/aggregator/__init__.py to __init__.pyc byte-compiling /opt/graphite/lib/carbon/service.py to service.pyc byte-compiling /opt/graphite/lib/carbon/amqp_listener.py to amqp_listener.pyc byte-compiling /opt/graphite/lib/carbon/routers.py to routers.pyc byte-compiling /opt/graphite/lib/carbon/storage.py to storage.pyc byte-compiling /opt/graphite/lib/carbon/log.py to log.pyc byte-compiling /opt/graphite/lib/carbon/__init__.py to __init__.pyc byte-compiling /opt/graphite/lib/carbon/state.py to state.pyc byte-compiling /opt/graphite/lib/twisted/plugins/carbon_relay_plugin.py to carbon_relay_plugin.pyc byte-compiling /opt/graphite/lib/twisted/plugins/carbon_aggregator_plugin.py to carbon_aggregator_plugin.pyc byte-compiling /opt/graphite/lib/twisted/plugins/carbon_cache_plugin.py to carbon_cache_plugin.pyc running install_data copying conf/storage-schemas.conf.example -> /opt/graphite/conf copying conf/rewrite-rules.conf.example -> /opt/graphite/conf copying conf/relay-rules.conf.example -> /opt/graphite/conf copying conf/carbon.amqp.conf.example -> /opt/graphite/conf copying conf/aggregation-rules.conf.example -> /opt/graphite/conf copying conf/carbon.conf.example -> /opt/graphite/conf running install_egg_info running egg_info creating lib/carbon.egg-info writing requirements to lib/carbon.egg-info/requires.txt writing lib/carbon.egg-info/PKG-INFO writing top-level names to lib/carbon.egg-info/top_level.txt writing dependency_links to lib/carbon.egg-info/dependency_links.txt writing manifest file 'lib/carbon.egg-info/SOURCES.txt' warning: manifest_maker: standard file '-c' not found reading manifest file 'lib/carbon.egg-info/SOURCES.txt' writing manifest file 'lib/carbon.egg-info/SOURCES.txt' removing '/opt/graphite/lib/carbon-0.9.9-py2.7.egg-info' (and everything under it) Copying lib/carbon.egg-info to /opt/graphite/lib/carbon-0.9.9-py2.7.egg-info running install_scripts copying build/scripts-2.7/validate-storage-schemas.py -> /opt/graphite/bin copying build/scripts-2.7/carbon-aggregator.py -> /opt/graphite/bin copying build/scripts-2.7/carbon-cache.py -> /opt/graphite/bin copying build/scripts-2.7/carbon-relay.py -> /opt/graphite/bin copying build/scripts-2.7/carbon-client.py -> /opt/graphite/bin changing mode of /opt/graphite/bin/validate-storage-schemas.py to 775 changing mode of /opt/graphite/bin/carbon-aggregator.py to 775 changing mode of /opt/graphite/bin/carbon-cache.py to 775 changing mode of /opt/graphite/bin/carbon-relay.py to 775 changing mode of /opt/graphite/bin/carbon-client.py to 775 writing list of installed files to '/tmp/pip-9LuJTF-record/install-record.txt' Successfully installed carbon Cleaning up... Removing temporary dir /opt/graphite/build... root@statsd:/opt/graphite# For reference, this is pip 1.0 from /usr/lib/python2.7/dist-packages (python 2.7)

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  • How to queue up Windows 8 file coping to only have one copying at a time

    - by Valamas
    The new windows 8 file explorer copying is great. I can setup multiple copying tasks. They appear in a single window and I am able to pause them. Is there a way to have the copying only occur one at a time and when complete to progress the next one? Currently I have to setup the file copy and pause subsequent ones, then unpause the next one when I notice the current one finishes. I am only asking about a way to queue the file explorer coping and not use alternative tools like robocopy.

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  • Copying files locally on a network folder

    - by Altay_H
    I noticed that copying a large file from one location on a network drive to another location on the same network drive takes much longer than copying it locally. Instead of copying the file locally, the network computer sends the file to my remote computer, which sends it back to the same network computer. This means the files are being transferred over the network completely unnecessarily. Is there a way to fix this issue? It's becoming a real hassle to manage the video files on my network drive. Note: This is the case with both Windows and Linux (using Samba) network folders.

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  • File corruption after copying files in Windows 7 64 bit using two methods

    - by DustByte
    I have 5000 pictures and other files in a directory taking up 35 GB. I want to duplicate this directory. Method 1: I do a simple copy and paste of the directory in explorer. I have the habit of checking the checksums after copying important files. In this case I noticed that around 2000 files failed the MD5 test. At a closer inspection of a randomly chosen JPEG with different checksums it turns out that some XMP metadata had changed. In particular, the tag <MicrosoftPhoto:DateAcquired> had changed the date from 2009 to today (possibly around the time I was copying the files). I have no idea what triggered this XMP data to be changed and exactly when it was changed and why for these particular files, but at least it seems to explain the checksum discrepancy. Method 2: As I want the exact files to be duplicated, I tried the program FreeFileSync to mirror the directory, hoping no XMP metadata would mysteriously change. A checksum test in addition to a thorough file comparison test in FreeFileSync lead to two similar but yet different results: 31 files fail the checksum test, 23 files fail the file comparison test. The smaller set is not entirely contained in the bigger set, although many files occur in both. What is alarming here is that not only JPEGs are flagged as altered but also som AVIs, MPGs and a large 7-zip file. Closer inspection of a JPEG indicates that it is indeed corrupt: the bottom half of the picture is simply plain gray. Due to the size of the 7-zip file, I have not been able to pin down the discrepancy. Note, in both methods, every file has its correct file size after being copied. Question: Any thoughts on what is possibly going on here? I have never had this problem before, and I am now terrified that files get corrupted after simple actions like copy/paste and file sync. Even if I manage to successfully copy the files somehow, I would still like an explanation to this.

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  • Permission denied when copying on a fileshare in Finder, but copying via command line works

    - by smokris
    I'm trying to copy files on a SMB fileshare. When I attempt to copy the files in Finder, I get the following error: The operation can’t be completed because you don’t have permission to access some of the items. Copying via Terminal.app (using a simple cp command) works just fine. Permissions on the folders (as seen from the computer attached to the fileshare) are as follows: Source: dr-xr-x--- 2 smokris staff 16384 Oct 13 10:55 . dr-xr-x---@ 61 smokris staff 16384 Oct 13 10:56 .. -r--r----- 1 smokris staff 53970 Oct 13 10:55 ._IMG_3823.JPG -r--r-----@ 1 smokris staff 3135600 Oct 13 10:55 IMG_3823.JPG Destination: drwxrwx--- 2 smokris staff 16384 Apr 9 10:17 . drwxrwx--- 3 smokris staff 16384 Apr 9 10:15 .. Any ideas?

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  • Copying files within a Workgroup

    - by Andrew La Grange
    I have three boxes operating in a Windows Server workgroup within a closed network. (No Domain / No AD) There are several derivations of the scenario that I'm about to outline, but I'm sure I will be able to retool the solution as and when I need. Essentially the boxes are: 2 x Windows Server 2008 R2 x64 Standard 1 x Windows Server 2000 Standard I need to be able to schedule the copying/and-or/moving of files from various directories and each of the boxes. Each box has a different username and password for the administrator. I have PowerShell 2.0 on the two Win2K8 boxes (obviously). Previously I have used mapped network drives to copy the files, and cmd line batches, but I'd much rather use Powershell if possible (with Shares and/or $ notation). However the Copy-Item cmdlet doesn't seem to be processing the Credential correctly. Perhaps some Powershell gurus out there might be able to help me. Essentially I'd like to schedule a PS run of script to push backup files onto my WIn2k box (old fileserver) periodically.

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  • Win 2008 R2 - copying TO disk is very slow, copying FROM is more or less okay

    - by avs099
    I have Windows 2008 R2 SP1 with 4 identical SATA disks (Seagate Barracude 7200) in RAID 5 array. It has 4Gb of memory; all recent updates are installed. Problem: when I copy large file from one folder to another, I get about 10MB/s average speed. When I read this file from network share via 1Gbps connection - I get about 25-30 MB/s. Both numbers seems to be low for me - but specifically I'm very frustrated with low write speed. there is no antivirus, no hyper-v, it's just a fileserver - i when i do my tests nobody else reads/write from it (we have only 4 people in a team, so I'm sure). Not sure if that matters, but there is only 1 logic disk "C" with all available space (1400 GB). I'm not an admin at all, so I have no idea where to look and what other information to provide. I did run performance monitor with "% idle time", "avg bytes read", "avg byte write" - here is the screenshot: I'm not sure why there are such obvious spikes. Any idea? Please let me know if you need me to provide more information - what counters should I check, etc. I'm very eager to get this solved. Thank you. UPDATE: we have another Windows 2008 R2 SP1 server with 2 RAID1 arrays - one is disk C (where windows is installed, another one is disk E). It is running Hyper-V and does not have antivirus. I noticed the following behavior when I copy large file (few GBs): C - C: about 50MB/sec C - E: about 55MB/sec E - E: 8MB/sec!!! E - C: 8MB/sec!!! what could cause this?? E drive is RAID1 array from same Seagate Barracuda 1TB drives..

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  • Cisco Unifed Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

    - by user66267
    Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also uses Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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  • Cisco Unified Communication integration for Microsoft Lync crashes on Remote Desktop services 2008 R2!

    - by user66267
    Hi everybody i have deployed office communication server 2007 R2 and communicator 2007 R2 and i made integration with Cisco Unified Communication Manager 7.1 in my network, i also use Remote Desktop Servers 2008 R2 for Thin Client Computers, now that i installed Cisco UC integration client for communicator 2007 R2 (Ver. 8.0.3) or Cisco UC integration client for Microsoft Lync that works fine on PCs but Not on Remote Desktop Servers. i have Three Remote Desktop Servers in a Farm with loadbalancing enabled. all other applications on these RDP servers works fine for 120 active users. some times when i start Cisco UC client on Remote Desktop servers i get the following error: "The Port Reguired for callbacks from Cisco unified client framework could not be read, please retry" i also found the folowing log so i think that may be the cause: 2011-01-05 08:24:21,489 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Acquiring Mutex... 2011-01-05 08:24:21,512 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.IPC.PipeServer] [PipeServer.start(0)] - Starting Pipe Server 2011-01-05 08:24:21,516 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.SingleInstanceManager] [SingleInstanceManager.acquireMutex(0)] - Mutex Acquired... 2011-01-05 08:24:25,437 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.process.ProcessUtil] [ProcessUtil.isOtherPRTProcessRunning(0)] - No other instance(s) of ProblemReportingTool.exe found 2011-01-05 08:24:25,438 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,439 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - **Launching CUCSF Problem Reporting Tool v0.8.3.2** 2011-01-05 08:24:25,440 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - ******************************* 2011-01-05 08:24:25,441 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Raw input: -reason=Launched by the user from CUCIMOC ver 8.5.105.17095 -file=C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt 2011-01-05 08:24:25,445 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.Main(0)] - Current culture: English (United States) 2011-01-05 08:24:25,448 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.init(0)] - Loading string resources from file 2011-01-05 08:24:25,455 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -reason Launched by the user from CUCIMOC ver 8.5.105.17095 received 2011-01-05 08:24:25,456 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.context.CLIUtil] [CLIUtil.parse(0)] - Argument -file C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt received 2011-01-05 08:24:25,457 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.controller.Controller] [Controller.startup(0)] - Launching GUI... 2011-01-05 08:24:25,536 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PROG.PleaseWaitText from resource file 2011-01-05 08:24:25,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.OKButtonText from resource file 2011-01-05 08:24:25,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.CancelButtonText from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.ErrorMsgText1 from resource file 2011-01-05 08:24:25,549 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.Title from resource file 2011-01-05 08:24:25,552 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.WindowTitle from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.AgreeText from resource file 2011-01-05 08:24:25,553 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyText from resource file 2011-01-05 08:24:25,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyTitle from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.PrivacyLinkText from resource file 2011-01-05 08:24:25,555 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.controller.ResourceUtil] [ResourceUtil.getResourceFileString(0)] - Retrieving Key: com.cisco.uc.csf.prt.PF.DescriptionTitle from resource file 2011-01-05 08:24:25,629 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager..ctor(0)] - Starting SysInfoManager... 2011-01-05 08:24:25,634 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: systeminfo.exe 2011-01-05 08:24:25,669 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: tasklist.exe 2011-01-05 08:24:25,672 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: ipconfig.exe 2011-01-05 08:24:25,676 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: netstat.exe 2011-01-05 08:24:25,684 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.WindowsUtilsInfo] [WindowsUtilsInfo.startWindowsUtilsThreads(0)] - Launching worker thread: net.exe 2011-01-05 08:24:25,926 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchHardwareInfoThread(0)] - Launching worker thread: HardwareInfo 2011-01-05 08:24:25,928 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering CPU data 2011-01-05 08:24:26,149 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchCSFDirectoryInfoThread(0)] - Gathering CSF Directory Listing 2011-01-05 08:24:26,153 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - Retrieving CSF Install Directory 2011-01-05 08:24:26,159 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [CSFDirectoryInfo.getCSFInstallPath(0)] - CSF Install Path: C:\Program Files (x86)\Common Files\Cisco Systems\Client Services Framework 2011-01-05 08:24:26,162 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchWMIInfoThread(0)] - Launching worker thread: WMIInfo 2011-01-05 08:24:26,164 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Audio info... 2011-01-05 08:24:26,168 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.launchRegistryAndEnvironmentalVarInfoThread(0)] - Launching worker thread: Registry & Environment Variables 2011-01-05 08:24:26,173 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Policies\Cisco Systems, Inc.\Client Services Framework\AdminData\ 2011-01-05 08:24:26,182 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\Cisco Systems, Inc.\Unified Communications\CUCSF 2011-01-05 08:24:26,183 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment 2011-01-05 08:24:26,184 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6 2011-01-05 08:24:26,186 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17 2011-01-05 08:24:26,188 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.generateRegString(0)] - Gathering Registry data under: Software\JavaSoft\Java Runtime Environment\1.6.0_17\MSI 2011-01-05 08:24:26,190 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.RegistryEnvironmentInfo] [RegistryEnvironmentInfo.gatherRegistryAndEnvInfo(0)] - Gathering Environment Variables data 2011-01-05 08:24:26,283 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Video driver info... 2011-01-05 08:24:26,750 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: DirectoryInfo.txt 2011-01-05 08:24:26,759 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getWMIInfo(0)] - Gathering Monitor info... 2011-01-05 08:24:34,483 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.gatherFiles(0)] - Config Dir C:\Users\m.sadeghi\AppData\Roaming\Cisco\Unified Communications\ 2011-01-05 08:24:34,530 [WARN ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addFile(0)] - C:\Users\MA899~1.SAD\AppData\Local\Temp\36\CUCIMOCInstaller.txt not found 2011-01-05 08:24:34,561 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - Waiting for worker threads... 2011-01-05 08:24:38,180 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.CSFDirectoryInfo] [HardwareInfo.getHardWareInfo(0)] - Gathering Resolution data 2011-01-05 08:24:55,565 [ERROR] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.addSystemInfo(0)] - One or more worker threads have not returned in a timely manner. Forcing quit. 2011-01-05 08:24:55,568 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.sysinfo.SysInfoManager] [SysInfoManager.writeFile(0)] - Creating file: SystemInfo.txt 2011-01-05 08:24:55,577 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Checking for files to be excluded 2011-01-05 08:24:55,578 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: d11bfd8f-9745-41db-a35b-200389e65583.dat 2011-01-05 08:24:55,579 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: cacerts 2011-01-05 08:24:55,580 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.2639.20110103081119+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.farhad.20101224165510+0330.wav 2011-01-05 08:24:55,581 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: Voicemail.postmaster.20101224165906+0330.wav 2011-01-05 08:24:55,582 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: VoicemailBeep.wav 2011-01-05 08:24:55,583 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.FileUtil] [FileUtil.removePrivateFiles(0)] - Excluding: secModeNone 2011-01-05 08:24:55,586 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Preparing to create zip file... 2011-01-05 08:24:55,588 [INFO ] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - 60 files found 2011-01-05 08:24:55,589 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying .CSFExit.loc to temp folder. 2011-01-05 08:24:55,595 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSF.loc to temp folder. 2011-01-05 08:24:55,597 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CsfAddress.dat to temp folder. 2011-01-05 08:24:55,600 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFLogSetting.dat to temp folder. 2011-01-05 08:24:55,634 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CSFSecurityKey.dat to temp folder. 2011-01-05 08:24:55,637 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CommunicationHistory.xml to temp folder. 2011-01-05 08:24:55,641 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying MehdiSadeghi.cnf.xml to temp folder. 2011-01-05 08:24:55,751 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying jtapi.jar to temp folder. 2011-01-05 08:24:55,812 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi.index to temp folder. 2011-01-05 08:24:55,820 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi01.log to temp folder. 2011-01-05 08:24:55,887 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi02.log to temp folder. 2011-01-05 08:24:55,968 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi03.log to temp folder. 2011-01-05 08:24:55,972 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi04.log to temp folder. 2011-01-05 08:24:56,008 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi05.log to temp folder. 2011-01-05 08:24:56,038 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi06.log to temp folder. 2011-01-05 08:24:56,079 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi07.log to temp folder. 2011-01-05 08:24:56,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi08.log to temp folder. 2011-01-05 08:24:56,140 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi09.log to temp folder. 2011-01-05 08:24:56,215 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoJtapi10.log to temp folder. 2011-01-05 08:24:56,296 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log to temp folder. 2011-01-05 08:24:56,319 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.1 to temp folder. 2011-01-05 08:24:56,498 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.2 to temp folder. 2011-01-05 08:24:56,708 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.3 to temp folder. 2011-01-05 08:24:56,912 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.4 to temp folder. 2011-01-05 08:24:57,105 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.5 to temp folder. 2011-01-05 08:24:57,292 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Core.log.6 to temp folder. 2011-01-05 08:24:57,505 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying tracker.log to temp folder. 2011-01-05 08:24:57,523 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VideoEngineEncryptedTrace.txt to temp folder. 2011-01-05 08:24:57,542 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineDebugTrace.txt to temp folder. 2011-01-05 08:24:57,545 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying VoiceEngineTrace.txt to temp folder. 2011-01-05 08:24:57,548 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying operationreport.log to temp folder. 2011-01-05 08:24:57,551 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailbox.dat to temp folder. 2011-01-05 08:24:57,554 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying voicemailfolder.dat to temp folder. 2011-01-05 08:24:57,558 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying UIPrefs.xml to temp folder. 2011-01-05 08:24:57,562 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log to temp folder. 2011-01-05 08:24:57,569 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.1 to temp folder. 2011-01-05 08:24:57,752 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.10 to temp folder. 2011-01-05 08:24:58,099 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.2 to temp folder. 2011-01-05 08:24:58,302 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.3 to temp folder. 2011-01-05 08:24:58,517 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.4 to temp folder. 2011-01-05 08:24:58,697 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.5 to temp folder. 2011-01-05 08:24:58,899 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.6 to temp folder. 2011-01-05 08:24:59,100 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.7 to temp folder. 2011-01-05 08:24:59,303 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.8 to temp folder. 2011-01-05 08:24:59,500 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying uc-client.log.9 to temp folder. 2011-01-05 08:24:59,895 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Cisco.ClickToCall.Common.Core.dll.config to temp folder. 2011-01-05 08:24:59,915 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying ClickToCall.pref to temp folder. 2011-01-05 08:24:59,918 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCall.dll.config to temp folder. 2011-01-05 08:24:59,928 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoClickToCallContacts.dll.config to temp folder. 2011-01-05 08:24:59,948 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying CiscoPersonName.dll.config to temp folder. 2011-01-05 08:24:59,980 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties to temp folder. 2011-01-05 08:24:59,988 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying userData.properties.backup to temp folder. 2011-01-05 08:24:59,990 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-client.log4net.config to temp folder. 2011-01-05 08:24:59,994 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying cisco-uc-tab.log4net.config to temp folder. 2011-01-05 08:25:00,011 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LocalSettings.xml to temp folder. 2011-01-05 08:25:00,025 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying Description.txt to temp folder. 2011-01-05 08:25:00,028 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying LaunchInfo.txt to temp folder. 2011-01-05 08:25:00,031 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying DirectoryInfo.txt to temp folder. 2011-01-05 08:25:00,034 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying SystemInfo.txt to temp folder. 2011-01-05 08:25:00,036 [DEBUG] [com.cisco.uc.ucsf.ProblemReportingTool.file.Zip] [Zip.zipMultipleFiles(0)] - Copying csf-prt.log to temp folder.

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  • Copying between 2 network devices

    - by Dave Rook
    My network has 3 devices - 1 PC and 2 other network devices (which could be PC, NAS, external hard drive etc) If I want to copy data from one network device to another network device from my PC (using the copy and paste method (i.e right click a file, select copy and then right click into the destination folder and click paste) and therefore not using any tools that could be built into the network devices for such a transaction), does the data get routed via my PC or use my systems resources?

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  • How to know a file is finished copying

    - by Yigang Wu
    I’m using ReadDirectoryChangesW to spy a folder, if I’m copying a large file to the folder, I can receive multiple FILE_ACTION_MODIFIED messages, it seems each time windows writes a large chunk of the file, you get the file modified notification for each time. I tried to use CreateFile API to check if the file can open by AP or not, but sometime, some of files are always locked by other AP, for example, if you are opening the Outlook, the PST will update, but my AP can’t access it, we have to start Shadow Copy to open it. So my question is, how to know a file is finished copying?

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  • Copying blocks (ie: copying them to instance variables) in Objective-C

    - by RyanWilcox
    I'm trying to understand blocks. I get how to use them normally, when passed directly to a method. I'm interested now in taking a block, storing it (say) in an instance variable and calling it later. The blocks programming guide makes it sound like I can do this, by using Block_copy / retain to copy the block away, but when I try to run it I crash my program. - (void) setupStoredBlock { int salt = 42; m_storedBlock = ^(int incoming){ return 2 + incoming + salt; }; [m_storedBlock retain]; } I try to call it later: - (void) runStoredBlock { int outputValue = m_storedBlock(5); NSLog(@"When we ran our stored blockwe got back: %d", outputValue); [m_storedBlock release]; } Anyone have any insights? (Or, is there something I'm not getting with blocks?) Thank you very much!

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  • NSFileManager - Copying Files at Startup

    - by David Schiefer
    Hi, I need to copy a few sample files from my app's resource folder and place them in my app's document folder. I came up with the attached code, it compiles fine but it doesn't work. All the directories I refer to do exist. I'm not quite sure what I am doing wrong, could someone point me in the right direction please? NSFileManager*manager = [NSFileManager defaultManager]; NSString*dirToCopyTo = [NSHomeDirectory() stringByAppendingPathComponent:@"Documents"]; NSString*path = [[NSBundle mainBundle] resourcePath]; NSString*dirToCopyFrom = [path stringByAppendingPathComponent:@"Samples"]; NSError*error; NSArray*files = [manager contentsOfDirectoryAtPath:dirToCopyTo error:nil]; for (NSString *file in files) { [manager copyItemAtPath:[dirToCopyFrom stringByAppendingPathComponent:file] toPath:dirToCopyTo error:&error]; if (error) { NSLog(@"%@",[error localizedDescription]); } }

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  • The speed of copying a file from a PC to a USB Flash drive started at 30MB/s and decreased to 5.8 MB

    - by Jian Lin
    If I copy a 8GB file from the PC to a USB Flash Drive, the speed will start at around 30 MB/s... maybe 28 MB/s, and then gradually, after a minute, it will go down to 15 MB/s and finally settle down at 5.8 MB/s. But I thought if it is a hard drive, then probably there is the RAM cache and also the internal hard drive cache, and will make the copying of file from PC to hard drive appear fast at first. But for a USB Flash drive, there should be no internal cache for the USB Flash drive itself. Is there a RAM cache for it, so that's why the initial copying seems so fast?

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  • File copying utility like rsync with error handling like ddrescue, for data recovery from a hard drive with bad sectors or hardware failure

    - by purefusion
    I have a hard drive with either bad blocks or sectors that are failing to read due to potential mechanical issues, such as a bad disk head, bad motor, or some other issue that is causing the hard drive to read data excruciatingly slowly and with lots of read errors. I'm seeing an average of 50 KB/sec, with some reads dropping below 10 KB/sec, and frequently it gets stuck on a file or sector altogether, usually for quite a long time—from 2-10 minutes or more (when using rsync, before it times out). Speed seems to vary wildly, and it gets stuck on files a lot, and when it finally gets "unstuck" it only seems to last for a short burst before it gets stuck again. The drive is also very quiet with only an occasional sound of files copying (usually when it gets stuck/unstuck for a brief time, before getting stuck again). Thus, there are none of those evil sounds that are normally associated with HDD death. Someone suggested that the problems sounded like they might be caused by a misaligned disk head, which requires a lot of re-reads before it finally reads data with success. Sounds plausible, but I digress... Anyway, the problem with rsync is that it seems to have no decent error handling support. Obviously, it wasn't meant for use in recovering data from failing hard drives, but all the so-called "data recovery" utilities out there that are meant for such use usually focus on recovery of deleted files or messed up partitions, rather than copying files off dying hard drives. Deleted file recovery is not what I need, obviously, so perhaps you can understand my disappointment in not being able to find what I'm after yet. Naturally, this is where you'd probably say "You should use ddrescue!" Well, that's all fine and dandy, but I've already got most of the data backed up, so I just want to recover certain files. I'm not concerned with trying to recover a full partition block-by-block as ddrescue does. I am only interested in rescuing just specific files and directories. Ideally, what I'd like is some sort of cross between rsync and ddrescue: something that lets me specify source and destination as directories of normal files like rsync (rather than two full partitions as ddrescue requires), with a way to skip files with errors in an initial run, and then allows me to attempt recovery of those files with errors in a later run (with a slightly altered command, of course), perhaps even offering an option to specify the number of retry attempts ...just like how ddrescue works with blocks, only I want a utility that works with specific files/directories like rsync does. So am I daydreaming here, or does something out there exist that can do this? Or, maybe even a way to make rsync or ddrescue work in such a way? I'm really open to whatever solutions might work, so long as they let me choose which files I want to "rescue", and can skip files with errors in the initial run, and try/retry those errors again later. So far I've tried rsync with the following options, but it often gets stuck on a file for longer than the timeout, and ideally I'd just like it to move on to the next file and come back later to the files it gets stuck on. I don't think that's possible though. Anyway, here's what I've been using up till now: rsync -avP --stats --block-size=512 --timeout=600 /path/to/source/* /path/to/destination/

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  • Copying files from GAC using xcopy or Windows Explorer

    - by Rohit Gupta
    use this command for copying files using a wildcard from the GAC to a local folder. xcopy c:\windows\assembly\Microsoft.SqlServer.Smo*.dll c:\gacdll /s/r/y/c The above command will continue even it encounters any “Access Denied” errors, thus copying over the required files. To copy files using the Windows explorer just disable the GAC Cache Viewer by adding a entry to the registry: Browse to “HKEY_LOCALMACHINE\Software\Microsoft\Fusion” Add a Dword called DisableCacheViewer. Set the value of it to 1.

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  • How can I limit the cache used by copying so there is still memory available for other cache?

    - by Peter
    Basic situation: I am copying some NTFS disks in openSuSE. Each one is 2TB. When I do this, the system runs slow. My guesses: I believe it is likely due to caching. Linux decides to discard useful cache (eg. kde4 bloat, virtual machine disks, LibreOffice binaries, Thunderbird binaries, etc.) and instead fill all available memory (24 GB total) with stuff from the copying disks, which will be read only once, then written and never used again. So then any time I use these apps (or kde4), the disk needs to be read again, and reading the bloat off the disk again makes things freeze/hiccup. Due to the cache being gone and the fact that these bloated applications need lots of cache, this makes the system horribly slow. Since it is USB,the disk and disk controller are not the bottleneck, so using ionice does not make it faster. I believe it is the cache rather than just the motherboard going too slow, because if I stop everything copying, it still runs choppy for a while until it recaches everything. And if I restart the copying, it takes a minute before it is choppy again. But also, I can limit it to around 40 MB/s, and it runs faster again (not because it has the right things cached, but because the motherboard busses have lots of extra bandwidth for the system disks). I can fully accept a performance loss from my motherboard's IO capability being completely consumed (which is 100% used, meaning 0% wasted power which makes me happy), but I can't accept that this caching mechanism performs so terribly in this specific use case. # free total used free shared buffers cached Mem: 24731556 24531876 199680 0 8834056 12998916 -/+ buffers/cache: 2698904 22032652 Swap: 4194300 24764 4169536 I also tried the same thing on Ubuntu, which causes a total system hang instead. ;) And to clarify, I am not asking how to leave memory free for the "system", but for "cache". I know that cache memory is automatically given back to the system when needed, but my problem is that it is not reserved for caching of specific things. Question: Is there some way to tell these copy operations to limit memory usage so some important things remain cached, and therefore any slowdowns are a result of normal disk usage and not rereading the same commonly used files? For example, is there a setting of max memory per process/user/file system allowed to be used as cache/buffers?

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  • Best Web Site Copying Software

    - by GregH
    I just wanted to get some opinions on the best "web site copying" software out there (free or commercial is fine). I have a site that I've recently become responsible for managing, and the previous consultant has not provided operating system access. As such, the plan is to re-host the web site. I realize there are a lot of different issues to consider in doing this. However, I don't have much choice in the matter now. The plan is to use web site copying software (ala HTTrack) to "rip" the web site, and then modify what is downloaded back in to a maintainable site. This, of course, involves HTML, css, javascript, etc on the front-end. I'd like to recover as much of the site as possible to make re-creating it as easy as possible. Your input is appreciated. Input on my approach is also appreciated. Thanks!

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  • Best Web Site Copying Software

    - by GregH
    I just wanted to get some opinions on the best "web site copying" software out there (free or commercial is fine). I have a site that I've recently become responsible for managing, and the previous consultant has not provided operating system access. As such, the plan is to re-host the web site. I realize there are a lot of different issues to consider in doing this. However, I don't have much choice in the matter now. The plan is to use web site copying software (ala HTTrack) to "rip" the web site, and then modify what is downloaded back in to a maintainable site. This, of course, involves HTML, css, javascript, etc on the front-end. I'd like to recover as much of the site as possible to make re-creating it as easy as possible.

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  • Clonezilla failing as soon as image copying begins

    - by mmr
    I have been trying unsuccessfully to create an image of an Ubuntu 10.04 laptop system. As soon as the copying itself starts, the entire system crashes to a black screen. I suspect that the problem is overheating, and that's why I put an ice pack under the machine. That seems to have helped a bit, but it's still not getting through the copying process. Is there any other possible explanation for dying to a black screen like this? I'm just not relishing the task of removing the hard drive, mounting it elsewhere, and then doing a backup that way.

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  • Learning PostgreSql: Embracing Change With Copying Types and VARCHAR(NO_SIZE_NEEDED)

    - by Alexander Kuznetsov
    PostgreSql 9.3 allows us to declare parameter types to match column types, aka Copying Types. Also it allows us to omit the length of VARCHAR fields, without any performance penalty. These two features make PostgreSql a great back end for agile development, because they make PL/PgSql more resilient to changes. Both features are not in SQL Server 2008 R2. I am not sure about later releases of SQL Server. Let us discuss them in more detail and see why they are so useful. Using Copying Types Suppose...(read more)

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