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• User Experience Highlights in PeopleSoft and PeopleTools: Direct from Jeff Robbins

  - by mvaughan

  By Kathy Miedema, Oracle Applications User Experience  This is the fifth in a series of blog posts on the user experience (UX) highlights in various Oracle product families. The last posted interview was with Nadia Bendjedou, Senior Director, Product Strategy on upcoming Oracle E-Business Suite user experience highlights. You’ll see themes around productivity and efficiency, and get an early look at the latest mobile offerings coming through these product lines. Today’s post is on the user experience in PeopleSoft and PeopleTools. To learn more about what’s ahead, attend PeopleSoft or PeopleTools OpenWorld presentations.This interview is with Jeff Robbins, Senior Director, PeopleSoft Development. Jeff Robbins Q: How would you describe the vision you have for the user experience of PeopleSoft?A: Intuitive – Specifically, customers use PeopleSoft to help their employees do their day-to-day work, and the UI (user interface) has been helpful and assistive in that effort. If it’s not obvious what they need to do a task, then the UI isn’t working. So the application needs to make it simple for users to find information they need, complete a task, do all the things they are responsible for, and it really helps when the UI just makes sense. Productive – PeopleSoft is a tool used to support people to do their work, and a lot of users are measured by how much work they’re able to get done per hour, per day, etc. The UI needs to help them be as productive as possible, and can’t make them waste time or energy. The UI needs to reflect the type of work necessary for a task -- if it's data entry, the UI needs to assist the user to get information into the system. For analysts, the UI needs help users assess or analyze information in a particular way. Innovative – The concept of the UI being innovative is something we’ve been working on for years. It’s not just that we want to be seen as innovative, the fact is that companies are asking their employees to do more than they’ve ever asked before. More often companies want to roll out processes as employee or manager self-service, where an employee is responsible to review and maintain their own data. So we’ve had to reinvent, and ask,  “How can we modify the ways an employee interacts with our applications so that they can be more productive and efficient – even with tasks that are entirely unfamiliar?”  Our focus on innovation has forced us to design new ways for users to interact with the entire application.Q: How are the UX features you have delivered so far resonating with customers?  A: Resonating very well. We’re hearing tremendous responses from users, managers, decision-makers -- who are very happy with the improved user experience. Many of the individual features resonate well. Some have really hit home, others are better than they used to be but show us that there’s still room for improvement.A couple innovations really stand out; features that have a significant effect on how users interact with PeopleSoft.First, the deployment of PeopleSoft in a way that’s more like a consumer website with the PeopleSoft Home page and Dashboards.  This new approach is very web-centric, where users feel they’re coming to a website rather than logging into an enterprise application.  There’s lots of information from all around the organization collected in a way that feels very familiar to users. In order to do your job, you can come to this web site rather than having to learn how to log into an application and figure out a complicated menu. Companies can host these really rich web sites for employees that are home pages for accessing critical tasks and information. The UI elements of incorporating search into the whole navigation process is another hit. Rather than having to log in and choose a task from a menu, users come to the web site and begin a task by simply searching for data: themselves, another employee, a customer record, whatever.  The search results include the data along with a set of actions the user might take, completely eliminating the need to hunt through a complicated system menu. Search-centric navigation is really sitting well with customers who are trying to deploy an intuitive set of systems. Q: Are any UX highlights more popular than you expected them to be?  A: We introduced a feature called Pivot Grid in the last release, which is a combination of an interactive grid, like an Excel Pivot Table, along with a dynamic visual chart that automatically graphs the data. I wasn’t certain at first how extensively this would be used. It looked like an innovative tool, but it wasn’t clear how it would be incorporated in business process applications. The fact is that everyone who sees Pivot Grids is thrilled with that kind of interactivity.  It reflects the amount of analytical thinking customers are asking employees to do. Employees can’t just enter data any more. They must interact with it, analyze it, and make decisions. Pivot Grids fit into this way of working. Q: What can you tell us about PeopleSoft’s mobile offerings?A: A lot of customers are finding that mobile is the chief priority in their organization.  They tell us they want their employees to be able to access company information from their mobile devices.  Of course, not everyone has the same requirements, so we’re working to make sure we can help our customers accomplish what they’re trying to do.  We’ve already delivered a number of mobile features.  For instance, PeopleSoft home pages, dashboards and workcenters all work well on an iPad, straight out of the box.  We’ve delivered a number of key functions and tasks for mobile workers – those who are responsible for using a mobile device to manage inventory, for example.  Customers tell us they also need a holistic strategy, one that allows their employees to access nearly every task from a mobile device.  While we don’t expect users to do extensive data entry from their smartphone, it makes sense that they have access to company information and systems while away from their desk.  That’s where our strategy is going now.  We plan to unveil a number of new mobile offerings at OpenWorld.  Some will be available then, some shortly after. Q: What else are you working on now that you think is going to be exciting to customers at Oracle OpenWorld?A: Our next release -- the big thing is PeopleSoft 9.2, and we’ll be talking about the huge amount of work that’s gone into the next versions. A new toolset, 8.53, will be coming, and there’s a lot to talk about there, and the next generation of PeopleSoft 9.2.  We have a ton of new stuff coming.Q: What do you want PeopleSoft customers to know? A: We have been focusing on the user experience in PeopleSoft as a very high priority for the last 4 years, and it’s had interesting effects. One thing is that the application is better, more usable.  We’ve made visible improvements. Another aspect is that in customers’ minds, the PeopleSoft brand is being reinvigorated. Customers invested in PeopleSoft years ago, and then they weren’t sure where PeopleSoft was going.  This investment in the UI and overall user experience keeps PeopleSoft current, innovative and fresh.  Customers  are able to take advantage of a lot of new features, even on the older applications, simply by upgrading their PeopleTools. The interest in that ability has been tremendous. Knowing they have a lot of these features available -- right now, that’s pretty huge. There’s been a tremendous amount of positive response, just on the fact that we’re focusing on the user experience. Editor’s note: For more on PeopleSoft and PeopleTools user experience highlights, visit the Usable Apps web site.To find out more about these enhancements at Openworld, be sure to check out these sessions: GEN8928     General Session: PeopleSoft Update and Product RoadmapCON9183     PeopleSoft PeopleTools Technology Roadmap CON8932     New Functional PeopleSoft PeopleTools Capabilities for the Line-of-Business UserCON9196     PeopleSoft PeopleTools Roadmap: Mobile ApplicationsCON9186     Case Study: Delivering a Groundbreaking User Interface with PeopleSoft PeopleTools

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• How to configure citrix presentation server 4.5 login config

  - by Cory

  Hello, I am a little confused as to something my Citrix Server has been doing. When I login to the web login, (username, password, domain); everything logs in ok and I see all the available application. The problem that I was trying to fix is that when I try to start an application, it asks me to login again to the server that is hosting the citrix server. So, is there anyway to have the initial login credentials pass-through to the server login or skip the server login completely? Side note - I do have pass-through authentication enabled on both my internal and external Citrix site. Thanks for the help! Cory

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• Algorithm to Find the Aggregate Mass of "Granola Bar"-Like Structures?

  - by Stuart Robbins

  I'm a planetary science researcher and one project I'm working on is N-body simulations of Saturn's rings. The goal of this particular study is to watch as particles clump together under their own self-gravity and measure the aggregate mass of the clumps versus the mean velocity of all particles in the cell. We're trying to figure out if this can explain some observations made by the Cassini spacecraft during the Saturnian summer solstice when large structures were seen casting shadows on the nearly edge-on rings. Below is a screenshot of what any given timestep looks like. (Each particle is 2 m in diameter and the simulation cell itself is around 700 m across.) The code I'm using already spits out the mean velocity at every timestep. What I need to do is figure out a way to determine the mass of particles in the clumps and NOT the stray particles between them. I know every particle's position, mass, size, etc., but I don't know easily that, say, particles 30,000-40,000 along with 102,000-105,000 make up one strand that to the human eye is obvious. So, the algorithm I need to write would need to be a code with as few user-entered parameters as possible (for replicability and objectivity) that would go through all the particle positions, figure out what particles belong to clumps, and then calculate the mass. It would be great if it could do it for "each" clump/strand as opposed to everything over the cell, but I don't think I actually need it to separate them out. The only thing I was thinking of was doing some sort of N2 distance calculation where I'd calculate the distance between every particle and if, say, the closest 100 particles were within a certain distance, then that particle would be considered part of a cluster. But that seems pretty sloppy and I was hoping that you CS folks and programmers might know of a more elegant solution? Edited with My Solution: What I did was to take a sort of nearest-neighbor / cluster approach and do the quick-n-dirty N2 implementation first. So, take every particle, calculate distance to all other particles, and the threshold for in a cluster or not was whether there were N particles within d distance (two parameters that have to be set a priori, unfortunately, but as was said by some responses/comments, I wasn't going to get away with not having some of those). I then sped it up by not sorting distances but simply doing an order N search and increment a counter for the particles within d, and that sped stuff up by a factor of 6. Then I added a "stupid programmer's tree" (because I know next to nothing about tree codes). I divide up the simulation cell into a set number of grids (best results when grid size ˜7 d) where the main grid lines up with the cell, one grid is offset by half in x and y, and the other two are offset by 1/4 in ±x and ±y. The code then divides particles into the grids, then each particle N only has to have distances calculated to the other particles in that cell. Theoretically, if this were a real tree, I should get order N*log(N) as opposed to N2 speeds. I got somewhere between the two, where for a 50,000-particle sub-set I got a 17x increase in speed, and for a 150,000-particle cell, I got a 38x increase in speed. 12 seconds for the first, 53 seconds for the second, 460 seconds for a 500,000-particle cell. Those are comparable speeds to how long the code takes to run the simulation 1 timestep forward, so that's reasonable at this point. Oh -- and it's fully threaded, so it'll take as many processors as I can throw at it.

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• Active - like-minded Java mailing lists

  - by Lewis Robbins

  I need to find an active Java mailing list, I have looked onto the GNU Java mailing list, to my surprise there had been not too much activity this month, it also focused on any GNU related Java - I'd really help me progress my Java ability, if I had an active, likeminded Java mailing list. Questions' that are not suited to Stackoverflow, or provide little benefit to any user that see's the question: discussing a new API change; best practices; open source discussion; trivia type questions on Java ArrayList boxining-unboxing; Community atmosphere. I also read Jon Skeets blog post about his previous Java/C# mailing lists examples - I did not catch any names, though I did they would be of benefit to me, if I had access to any of them.

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• Expression blend for WPF 4 release date

  - by OffApps Cory

  I understand that Visual Studio 2010 is being released 12 April, but does anyone know when Expression Blend for .NET and WPF 4 is being released? I have the beta, but it is pretty buggy and it crashes a lot. I have not had much luck searching for the release date, so any help would put my mind at ease. Cory

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• Entity Framework Many-To-Many with additional field on Joining Table

  - by Cory G

  I have an entity context that includes three tables (see diagram here). The first is a table that contain products, the second contains recipes. The joining table has fields for IDs in both the products and recipes table as well as a 'bit' field called 'featured'. I've searched and found no example on how to insert only how to select against this type of scenario.Does anyone have any suggestions on how this can be done? Thanks in advance for any help. Cory

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• I need to take an array of three lines in a text file and sort them base on the first line in Java.

  - by Cory

  I need to take an array of three lines in a text file and sort them base on the first line in Java. I also need to manipulate this as well and then print to screen. I have a test file that is formatted like this: 10 Michael Jackson 12 Richard Woolsey I need to input this from a text file and then rearrange it based on the number associated with the name. At that point, I need to use a random number generator and assign a variable based on the random number to each name. Then I need to print to screen the variable I added and the name in a different format. Here is an example of the output: 12: Woolsey, Richard Variable assigned 10: Jackson, Michael Other variable assigned I highly appreciate any help. I ask because I do not really know how to input the three lines as one variable and then manipulate later on in the program. Thanks, Cory

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• EntityFramework EntityState and databinding along with INotifyPropertyChanged

  - by OffApps Cory

  Hello, all! I have a WPF view that displays a Shipment entity. I have a textblock that contains an asterisk which will alert a user that the record is changed but unsaved. I originally hoped to bind the visibility of this (with converter) to the Shipment.EntityState property. If value = EntityState.Modified Then Return Visibility.Visible Else Return Visibility.Collapsed End If The property gets updated just fine, but the view is ignorant of the change. What I need to know is, how can I get the UI to receive notification of the property change. If this cannot be done, is there a good way of writing my own IsDirty property that handles editing retractions (i.e. if I change the value of a property, then change it back to it's original it does not get counted as an edit, and state remains Unchanged). Any help, as always, will be greatly appreciated. Cory

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• Visual Studio 2008 doesn't create *.refresh files for external DLL references... what am I missing?

  - by Cory Larson

  Hi all-- I've got a question about something that's just been irritating me. A colleague and I are building a support framework for our current client that we want to reference in other projects. The DLL we want as a reference in our project would be an external reference. We're adding it by doing "Add Reference...", then browsing to the location of the .dll. What I want Visual Studio to do is only add the .xml, .pdb, and a .dll.refresh file, but instead it copies the actual .dll (and .xml and .pdb) into the bin. When we rebuild the framework project, the other project that uses its .dll gets all out of whack until we drop and re-add the reference. Everything I've read online says that VS2008 is supposed to create the .dll.refresh files for you, but it never does. Any ideas? Am I missing something or doing something wrong? At this point I'm ready to add a pre-build event to simply copy the framework .dll into my bin, but the .refresh file seems like less of a hassle if it would just work. Thanks, Cory

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• LINQ to Entities exceptions (ElementAtOrDefault and CompareObjectEqual)

  - by OffApps Cory

  I am working on a shipping platform which will eventually automate shipping through several major carriers. I have a ShipmentsView Usercontrol which displayes a list of Shipments (returned by EntityFramework), and when a user clicks on a shipment item, it spawns a ShipmentEditView and passes the ShipmentID (RecordKey) to that view. I initially wrestled with trying to get the context from the parent (ShipmentsView) and finally gave up resolving to get to it later. I wanted to do this to keep a single instance of the context. anyhow, I now create a new instance of the context in my ShipmentEditViewModel, and query against it for the Shipment record. I know I could just pass the record, but I wanted to use the Ocean Framework that Karl Shifflett wrote and don't want to muck about writing new transition methods. So anyhow, I query and when stepping through, I can see that it returns a record, as soon as execution reached the point where it assigned the query result to the e.Result property, it throws up the following exception depending on the query I used. LINQToEntities Dim RecordID As Decimal = CDec(e.Argument) Dim myResult = From ship In _Context.Shipment _ Where ship.ShipID = e.Argument _ Select ship Select Case myResult.Count Case 0 e.Result = New Shipment Case 1 e.Result = myResult(0) Case Else e.Result = Nothing End Select "LINQ to Entities does not recognize the method 'System.Object.CompareObjectEqual(System.Object, System.Object, Boolean)' method, and this method cannot be translated into a store expression. LINQToEntities via Method calls Dim RecordID As Decimal = CDec(e.Argument) Dim myResult = _Context.Shipment.Where(Function(s) s.ShipID = RecordID) Select Case myResult.Count Case 0 e.Result = New Shipment Case 1 e.Result = myResult(0) Case Else e.Result = Nothing End Select LINQ to Entities does not recognize the method 'SnazzyShippingDAL.Shipment ElementAtOrDefault[Shipment] (System.Linq.IQueryable`1[SnazzyShippingDAL.Shipment], Int32)' method, and this method cannot be translated into a store expression. I have been trying to get this thing to display a record for like three days. i am seriously thinking about going back and re=-engineering it without the MVVM pattern (which I realize I am only starting to learn and understand) if only to make the &$^%ed thing work. Any help will be muchly appreciated. Cory

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• New to MVVM - Best practices for seperating Data processing thread and UI Thread?

  - by OffApps Cory

  Good day. I have started messing around with the MVVP pattern, and I am having some problems with UI responsiveness versus data processing. I have a program that tracks packages. Shipment and package entities are persisted in SQL database, and are displayed in a WPF view. Upon initial retrieval of the records, there is a noticeable pause before displaying the new shipments view, and I have not even implemented the code that counts shipments that are overdue/active yet (which will necessitate a tracking check via web service, and a lot of time). I have built this with the Ocean framework, and all appears to be doing well, except when I first started my foray into multi-threading. It broke, and it appeared to break something in Ocean... Here is what I did: Private QueryThread As New System.Threading.Thread(AddressOf GetShipments) Public Sub New() ' Insert code required on object creation below this point. Me.New(ViewManagerService.CreateInstance, ViewModelUIService.CreateInstance) 'Perform initial query of shipments 'QueryThread.Start() GetShipments() Console.WriteLine(Me.Shipments.Count) End Sub Public Sub New(ByVal objIViewManagerService As IViewManagerService, ByVal objIViewModelUIService As IViewModelUIService) MyBase.New(objIViewModelUIService) End Sub Public Sub GetShipments() Dim InitialResults = From shipment In db.Shipment.Include("Packages") _ Select shipment Me.Shipments = New ShipmentsCollection(InitialResults, db) End Sub So I declared a new Thread, assigned it the GetShipments method and instanced it in the default constructor. Ocean freaks out at this, so there must be a better way of doing it. I have not had the chance to figure out the usage of the SQL ORM thing in Ocean so I am using Entity Framework (perhaps one of these days i will look at NHibernate or something too). Any information would be greatly appreciated. I have looked at a number of articles and they all have examples of simple uses. Some have mentioned the Dispatcher, but none really go very far into how it is used. Anyone know any good tutorials? Cory

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• Windows with putty via USB serial cable to Linux serial port - output ok, input isn't

  - by Aharon Robbins

  I am trying to get two way serial communications going between a Windows XP system and a Linux system (RHEL 5). I have /sbin/agetty -L 9600 ttyS0 in /etc/inittab. I am using a generic USB to serial adaptor on Windows (Unitek) and a null modem cable. I have putty configured for 9600 baud, 8 bits, no parity, one stop bit, no flow control. I get the login prompt from agetty in the putty window but input does not work; I see weird characters in the putty screen. I can echo output into the device from windows and see it, but cat < /dev/ttyS0 just prints out weird characters from what I type. Any and all suggestions will be welcome. Thanks!

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• Data validation best practices: how can I better construct user feedback?

  - by Cory Larson

  Data validation, whether it be domain object, form, or any other type of input validation, could theoretically be part of any development effort, no matter its size or complexity. I sometimes find myself writing informational or error messages that might seem harsh or demanding to unsuspecting users, and frankly I feel like there must be a better way to describe the validation problem to the user. I know that this topic is subjective and argumentative. I've migrated this question from StackOverflow where I originally asked it with little response. Basically, I'm looking for good resources on data validation and user feedback that results from it at a theoretical level. Topics and questions I'm interested in are: Content Should I be describing what the user did correctly or incorrectly, or simply what was expected? How much detail can the user read before they get annoyed? (e.g. Is "Username cannot exceed 20 characters." enough, or should it be described more fully, such as "The username cannot be empty, and must be at least 6 characters but cannot exceed 30 characters."?) Grammar How do I decide between phrases like "must not," "may not," or "cannot"? Delivery This can depend on the project, but how should the information be delivered to the user? Should it be obtrusive (e.g. JavaScript alerts) or friendly? Should they be displayed prominently? Immediately (i.e. without confirmation steps, etc.)? Logging Do you bother logging validation errors? Internationalization Some cultures prefer or better understand directness over subtlety and vice-versa (e.g. "Don't do that!" vs. "Please check what you've done."). How do I cater to the majority of users? I may edit this list as I think more about the topic, but I'm genuinely interested in proper user feedback techniques. I'm looking for things like research results, poll results, etc. I've developed and refined my own techniques over the years that users seem to be okay with, but I work in an environment where the users prefer to adapt to what you give them over speaking up about things they don't like. I'm interested in hearing your experiences in addition to any resources to which you may be able to point me.

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• News you can use, PeopleTools gems at OpenWorld 2012

  - by PeopleTools Strategy

  Here are some of the sessions which may not have caught your eyes during your scheduling of events you would like to attend at this year's Open World! CON9183 PeopleSoft Technology Roadmap Jeff Robbins Mon, Oct 1 4:45 PM Moscone West, Room 3002/4 Jeff's session is always very well attended. Come to hear, and see, what's going to be delivered in the new release and get some thoughts on where PeopleTools and the industry is heading. CON9186 Delivering a Ground-Breaking User Interface with PeopleTools Matt Haavisto Steve Elcock Wed, Oct 3 3:30 PM Moscone West, Room 3009 This session will be wonderfully engaging for participants.  As part of our demonstration, audience members will be able to interact live and real-time with our demo using their smart phones and tablets as if you are users of the system. CON9188 A Great User Experience via PeopleSoft Applications Portal Matt Haavisto Jim Marion Pramod Agrawal Mon, Oct 1 12:15 PM Moscone West, Room 3009 This session covers not only the PeopleSoft Portal, but new features like Workcenters and Dashboards, and how they all work together to form the PeopleSoft ecosystem. CON9192 Implementing a PeopleSoft Maintenance Strategy with My Update Manager Mike Thompson Mike Krajicek Tue, Oct 2 1:15 PM Moscone West, Room 3009 The LCM development team will show Oracle's My Update Manager for PeopleSoft and how it drastically simplifies deciding what updates are required for your specific environment. CON9193 Understanding PeopleSoft Maintenance Tools & How They Fit Together Mike Krajicek Wed, Oct 3 10:15 AM Moscone West, Room 3002/4 Learn about the portfolio of maintenance tools including some of the latest enhancements such as Oracle's My Update Manager for PeopleSoft, Application Data Sets, and the PeopleSoft Test Framework, and see what they can do for you. CON9200 PeopleTools Product Team Panel Discussion Jeff Robbins Willie Suh Virad Gupta Ravi Shankar Mike Krajicek Wed, Oct 3 5:00 PM Moscone West, Room 3009 Attend this session to engage in an open discussion with key members of Oracle's PeopleTools senior management team. You will be able to ask questions, hear their thoughts, and gain their insight into the PeopleTools product direction. CON9205 Securing Your PeopleSoft Integration Infrastructure Greg Kelly Keith Collins Tue, Oct 2 10:15 AM Moscone West, Room 3011 This session, with the senior integration developer, will outline Oracle's best practices for securing your integration infrastructure so that you know your web services and REST services are as secure as the rest of your PeopleSoft environment. CON9210 Performance Tuning for the PeopleSoft Administrator Tim Bower David Kurtz Mon, Oct 1 10:45 AM Moscone West, Room 3009 Meet long time technical consultants with deep knowledge of system tuning, Tim Bower of the Center of Excellence and David Kurtz, author of "PeopleSoft for the Oracle DBA". System administrators new to tuning a PeopleSoft environment as well as seasoned experts will come away with new techniques that will help them improve the performance of their PeopleSoft system. CON9055 Advanced Management of Oracle PeopleSoft with Oracle Enterprise Manager Greg Kelly Milten Garia Greg Bouras Thurs Oct 4 12:45 PM Moscone West, Room 3009 This promises to be a really interesting session as Milten Garia from CSU discusses lessons learned during the implementation of Oracle's Enterprise Manager with the PeopleSoft plug-in across a multi campus environment. There are some surprising things about Solaris 10 and the Bourne shell. Some creative work by the Unix administrators so the well tried scripts and system replication processes were largely unaffected. CON8932 New Functional PeopleTools Capabilities for the Line of Business User Jeff Robbins Tues, Oct 2 5:00 PM Moscone West, Room 3007 Using PeopleTools 8.5x capabilities like: related content, embedded help, pivot grids, hover-over, and more, Jeff will discuss how these can deliver business value and innovation which will positively impact your business without the high costs associated with upgrading your PeopleSoft applications. Check out a more detailed list here. We look forward to meeting you all there!

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• Data validation best practices: how can I better construct user feedback?

  - by Cory Larson

  Data validation, whether it be domain object, form, or any other type of input validation, could theoretically be part of any development effort, no matter its size or complexity. I sometimes find myself writing informational or error messages that might seem harsh or demanding to unsuspecting users, and frankly I feel like there must be a better way to describe the validation problem to the user. I know that this topic is subjective and argumentative. StackOverflow might not be the proper channel for diving into this subject, but like I've mentioned, we all run into this at some point or another. There are so many StackExchange sites now; if there is a better one, feel free to share! Basically, I'm looking for good resources on data validation and user feedback that results from it at a theoretical level. Topics and questions I'm interested in are: Content Should I be describing what the user did correctly or incorrectly, or simply what was expected? How much detail can the user read before they get annoyed? (e.g. Is "Username cannot exceed 20 characters." enough, or should it be described more fully, such as "The username cannot be empty, and must be at least 6 characters but cannot exceed 30 characters."?) Grammar How do I decide between phrases like "must not," "may not," or "cannot"? Delivery This can depend on the project, but how should the information be delivered to the user? Should it be obtrusive (e.g. JavaScript alerts) or friendly? Should they be displayed prominently? Immediately (i.e. without confirmation steps, etc.)? Logging Do you bother logging validation errors? Internationalization Some cultures prefer or better understand directness over subtlety and vice-versa (e.g. "Don't do that!" vs. "Please check what you've done."). How do I cater to the majority of users? I may edit this list as I think more about the topic, but I'm genuinely interest in proper user feedback techniques. I'm looking for things like research results, poll results, etc. I've developed and refined my own techniques over the years that users seem to be okay with, but I work in an environment where the users prefer to adapt to what you give them over speaking up about things they don't like. I'm interested in hearing your experiences in addition to any resources to which you may be able to point me.

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• Is there a solution for SugarCRM that can map roles or privileges to Active Directory groups?

  - by Cory Larson

  We're presenting SugarCRM as an option to one of our clients, but they want to drive permissions within Sugar by users' AD groups. Current LDAP integration with SugarCRM only does password management. Does anybody know of a plug-in that supports this? I've searched and have not been able to find anything. Has anybody change the LDAP module code within Sugar to accommodate these features? I'd be interested in chatting with you. I apologize if this isn't on the correct site; neither serverfault nor stackoverflow seemed like the correct place. Perhaps webapps? Thanks!

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• Is there a solution for SugarCRM that can map roles or privileges to Active Directory groups?

  - by Cory Larson

  We're presenting SugarCRM as an option to one of our clients, but they want to drive permissions within Sugar by users' AD groups. Current LDAP integration with SugarCRM only does password management. Does anybody know of a plug-in that supports this? I've searched and have not been able to find anything. Has anybody change the LDAP module code within Sugar to accommodate these features? I'd be interested in chatting with you. I apologize if this isn't on the correct site; neither serverfault nor stackoverflow seemed like the correct place. Perhaps webapps? Thanks!

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• How can I hard reset a USB device?

  - by Cory

  I have a USB device (a modem) that is really finicky. Sometimes it works fine, but other times it refuses to connect. The only solution I have found to fix it once it gets into a bad state is to physically unplug the device and plug it back in. However, I don't always have physical access to the machine it is plugged in on, so I'm looking for a way to do this through the command line. This post suggests running: sudo modprobe -w -r usb_storage; sudo modprobe usb_storage However I get an "unknown option -w" output. This slightly modified command: sudo modprobe -r usb_storage Fails with the message FATAL: Module usb_storage is in use. If I try to kill -9 the processes marked [usb-storage] before running they refuse to die (I think because they are deeply tied to the kernel). Anyone know of a way to do this? NOTE: I cross-posted this on superuser.com as I didn't know which was more appropriate. I will delete and/or link whichever one is answered first.

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• 12.0.4.1 Reboot before install

  - by Cory

  I'm trying to install 12.04.1 and after I choose install or live, it just goes to a blinking cursor or some text, then reboots the machine. I've tried nomodeset, alternate install, dvd install, and usb. Same problem with all of them. I've also tried unplugging unnecessary devices such as my webcam and 2nd monitor. Specs: gigabyte mobo AMD Phenom II 965 @ 3.7 4gb ddr2 1066 AMD Radeon HD 6870 Creative Sound Blaster X-fi xtreme gamer

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• ProxyPass for specific vhost with mod_rewrite

  - by Steve Robbins

  I have a web server that it set up to dynamically server different document roots for different domains <VirtualHost *:80> <IfModule mod_rewrite.c> # Stage sites :: www.[document root].server.company.com => /home/www/[document root] RewriteCond %{HTTP_HOST} ^www\.[^.]+\.server\.company\.com$ RewriteRule ^(.+) %{HTTP_HOST}$1 [C] RewriteRule ^www\.([^.]+)\.server\.company\.com(.*) /home/www/$1/$2 [L] </IfModule> </VirtualHost> This makes it so that www.foo.server.company.com will serve the document root of server.company.com:/home/www/foo/ For one of these sites, I need to add a ProxyPass, but I only want it to be applied to that one site. I tried something like <VirtualHost *:80> <Directory /home/www/foo> UseCanonicalName Off ProxyPreserveHost On ProxyRequests Off ProxyPass /services http://www-test.foo.com/services ProxyPassReverse /services http://www-test.foo.com/services </Directory> </VirtualHost> But then I get these errors ProxyPreserveHost not allowed here ProxyPass|ProxyPassMatch can not have a path when defined in a location. How can I set up a ProxyPass for a single virtual host?

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• SEP Search Engine Placement

  - by Cory Baumer

  My employer was recently contacted by a company who convinced my employer that they could do what they called search engine placement and that they can guaranty that we will be placed on he top of googles search results. I immediately told my employer that it sounded like a scam, but I was made to contact the company regardless and investigate. The sales person insisted that SEP was different than the SEO and ad words campaigns we are already performing and that it was a cheaper way to be listed in the adwords section and that it didn't include a cost per click. It sounds to me like its kinda scammy like they are going to setup an adwords campaign and just charge us a flat rate that is higher than the cost per clicks. Has anyone heard of this and is it at all legitimate?

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• ProxyPass for specific vhost

  - by Steve Robbins

  I have a web server that it set up to dynamically server different document roots for different domains <VirtualHost *:80> <IfModule mod_rewrite.c> # Stage sites :: www.[document root].server.company.com => /home/www/[document root] RewriteCond %{HTTP_HOST} ^www\.[^.]+\.server\.company\.com$ RewriteRule ^(.+) %{HTTP_HOST}$1 [C] RewriteRule ^www\.([^.]+)\.server\.company\.com(.*) /home/www/$1/$2 [L] </IfModule> </VirtualHost> This makes it so that www.foo.server.company.com will serve the document root of server.company.com:/home/www/foo/ For one of these sites, I need to add a ProxyPass, but I only want it to be applied to that one site. I tried something like <VirtualHost *:80> <Directory /home/www/foo> UseCanonicalName Off ProxyPreserveHost On ProxyRequests Off ProxyPass /services http://www-test.foo.com/services ProxyPassReverse /services http://www-test.foo.com/services </Directory> </VirtualHost> But then I get these errors ProxyPreserveHost not allowed here ProxyPass|ProxyPassMatch can not have a path when defined in a location. How can I set up a ProxyPass for a single virtual host?

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• VS2010 - How to automatically stop compile on first compile error

  - by Ben Robbins

  {rant}First I'd like to say that this IS NOT A DUPLICATE. I've asked this question previously but it got closed as a duplicate when it isn't. This question is SPECIFIC to VS 2010 and the answers to the so-called duplicate work in VS 2008 but not in VS 2010 (at least not for me or anyone I know). So before you go closing something as a duplicate how about you read the question carefully and try the answer for yourself and see if it actually works. Apologies for the rant but there is no obvious way to contact the SO police that closed the issue or get it reopened. {/rant} At work we have a C# solution with over 80 projects. In VS 2008 we use a macro to stop the compile as soon as a project in the solution fails to build (see this question for several options for VS 2005 & VS 2008: http://stackoverflow.com/questions/134796/how-to-automatically-stop-visual-c-build-at-first-compile-error). Is it possible to do the same in VS 2010? What we have found is that in VS 2010 the macros don't work (at least I couldn't get them to work) as it appears that the environment events don't fire in VS 2010. The default behaviour is to continue as far as possible and display a list of errors in the error window. I'm happy for it to stop either as soon as an error is encountered (file-level) or as soon as a project fails to build (project-level). Answers for VS 2010 only please. If the macros do work then a detailed explanation of how to configure them for VS 2010 would be appreciated. Thanks.

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• Broken tables in RichTextBox control (word wrap)

  - by Ben Robbins

  We are having problems with the Windows.Forms.RichTextBox control in Visual Studio 2008. We are trying to display text supplied as an RTF file by a 3rd party in a windows forms application (.NET 3.5). In this RTF text file there are tables, which contain text that spans multiple lines. The RTF file displays correctly when opened with either WordPad or Word 2003. However, when we load the RTF file into the RichTextBox control, or copy & paste the whole text (including the table) into the control, the table does not display correctly - the cells are only single line, without wrapping. Here are links to images showing the exact problem: Correctly displayed in WordPad Incorrectly displayed in RichTextBox control I have googled for solutions and 3rd party .net RTF controls without success. I have found this exact problem asked on another forum without an answer (in fact that's where the link to the images come from) so I'm hoping stack overflow does better ;-) My preferred solution would be to use code or a 3rd party control that can correctly render the RTF. However, I suspect the problem is that the RichTextBox control only supports a subset of the full RTF spec, so another option would be to modify the RTF directly to remove the unsupported control codes or otherwise fix the RTF file itself (in which case any information as to what control codes need to be removed or modified would be a huge help).

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• Storing and Retrieving TimeUUIDType types with Net::Cassandra::Easy ?

  - by Holden Robbins

  Doing the following: my $c = Net::Cassandra::Easy-new(server = 'localhost', port = '9160', keyspace = 'Keyspace1'); $c-connect(); my $uuid_bin = Data::UUID-new()-create_bin(); eval { $result = $c-mutate([$key], family = 'StandardByUUID1', insertions = { $uuid_bin = '123' }); }; warn $@ if $@; Result is a: Net::GenCassandra::InvalidRequestException I didn't see anything similar to Net::Cassandra::Easy::pack_decimal for UUIDs.

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