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• Reminder: Premier Support for 10gR2 10.2.0.4 Database ends July 2010

  - by Steven Chan

  Regular readers know that Premier Support for the Oracle 10gR2 Database ends in July 2010, a scant few months from now.  What does that mean for E-Business Suite environments running on this database?The Oracle E-Business Suite is comprised of products like Financials, Supply Chain, Procurement, and so on.  Support windows for the E-Business Suite and these associated applications products are listed here:Oracle Lifetime Support > "Lifetime Support Policy: Oracle Applications" (PDF)The Oracle E-Business Suite can run on a variety of database releases, including 10gR2, 11gR1, and 11gR2.  Support windows for database releases are listed here:Oracle Lifetime Support > "Lifetime Support Policy: Oracle Technology Products" (PDF)Looking at those two documents together, you'll see that:Premier Support for Oracle E-Business Suite Release 11i ends on November 30, 2010Premier Support for Oracle E-Business Suite Release 12 ends on January 31, 2012Premier Support for Oracle E-Business Suite Release 12.1 ends on May 31, 2014Premier Support for Oracle Database 10.2 (a.k.a. 10gR2) ends on July 31, 2010[Note: These are the Premier Support dates as of today.  If you've arrived at this article in the future via a search engine, you must check the latest dates in the Lifetime Support Policy documents above; these dates are subject to change.]It's a bit hard to read, thanks to the layout restrictions of this blog, but the following diagram shows the Premier and Extended Support windows for the last four major database releases certified with Apps 11i:Do the EBS Premier Support dates trump the 10gR2 DB date?No.  Each of the support policies apply individually to your combined EBS + DB configuration.  The support dates for a given EBS release don't override the Database support policy.

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• Premier Support Date Changed for Oracle Application Server 10gR2

  - by Steven Chan

  Our Fusion Middleware team has changed the Premier Support dates for Oracle Application Server 10gR2 (10.1.2.x).  The new dates are published here:Lifetime Support Policy: Oracle Fusion Middleware Products (PDF, 315 K)Premier Support for Oracle Application Server 10gR2 was originally slated to end in December 2010.  We discussed the implications for E-Business Suite Release 11i and 12 environments in this article:Premier Support for Oracle Application Server 10g ends December 2010

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• Reminder: Premier Support for EBS 11i ends November 2010

  - by Steven Chan

  Apps sysadmins are going to have a busy year.  If you're still running your E-Business Suite environment on the 10gR2 database, I hope that you're aware that Premier Support for 10.2 ends in July 2010.  But if you're still on Oracle E-Business Suite Release 11i version 11.5.10, the impending end of Premier Support this year on November 30, 2010 is even more important.  Support windows for Oracle E-Business Suite are listed here:Oracle Lifetime Support > "Lifetime Support Policy: Oracle Applications" (PDF)Premier Support runs for five years from a product's first release.  In the case of Oracle E-Business Suite Release 11.5.10, that window was increased to six years in recognition of the challenges that some of you face in justifying major upgrades in today's economy. Here's a graphical summary of the EBS 11.5.10's support stages:First year of Extended Support fees for EBS 11.5.10 waivedRegular readers may recall that fees for the first year of Extended Support for EBS 11.5.10 are waived.  There is nothing that customers need to do to remain fully supported other than keep your support contracts current.  Higher fees for Extended Support will start December 1, 2011 for most platforms.  This is formally documented here:Technical Support Policies > "Oracle's Technical Support Policies" (PDF)

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• New Oracle E-Business Suite R12 OS and Tools Requirements on IBM AIX on Power Systems

  - by John Abraham

  IBM has announced May 1st, 2011 as the end of Support for Version 8 of the IBM XL C/C++ compiler currently used for Release 12 builds and patching. The target date of the switchover -- May 1st 2011 -- corresponds to when this older compiler will no longer be supported by IBM. Beginning on May 1st 2011, Oracle E-Business Suite patches for Release 12 (12.0, 12.1) on the IBM AIX on Power Systems platform will be built with Version 9 of the IBM XL C/C++ compiler.  Customers who plan to patch or upgrade their E-Business Suite R12 environments after May 1st, 2011 must meet all the new requirements prior to applying new patches or upgrades.Please review the documents below for all new requirements pertaining to the new runtime and utilities packages on IBM AIX on Power Systems.

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• EBS 12.0 Minimum Requirements for Extended Support Finalized

  - by Steven Chan

  Oracle E-Business Suite Release 12.0 will transition from Premier Support to Extended Support on February 1, 2012.  New EBS 12.0 patches will be created and tested during Extended Support against the minimum patching baseline documented in our E-Business Suite Error Correction Support Policy (Note 1195034.1).These new technical requirements have now been finalized.  To be eligible for Extended Support, all EBS 12.0 customers must apply the EBS 12.0.6 Release Update Pack, technology stack infrastructure updates, and updates for EBS products if they're shared or fully-installed.  The complete set of minimum EBS 12.0 baseline requirements are listed here:E-Business Suite Error Correction Support Policy (Note 1195034.1)

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• The Eight Most-Important EBS Techstack Stories in 2010

  - by Steven Chan

  I've never really understood the custom of stuffing a summary of one's family's activities for the year in a Christmas/Hanukkah/Kwanzaa card.  It seems a little self-congratulatory and impersonal.  I'd rather my friends kept authentically in touch throughout the year, but perhaps that's just me.Nonetheless, I see the value of a year-end summary in the IT industry.  I spend a lot of time helping our customers understand the latest new developments... and straightening out confusion over changes to the old and familiar.  It can be hard to keep up with the latest news in this space.Here are the eight most-important news items for 2010, with suggested actions for Apps DBAs:Premier Support for EBS 11.5.10 ended on November 30, 2010You need to be on a minimum baseline of 11.5.10 patches to be eligible for Extended Support.  New patches for EBS 11i released during the Extended Support period will be produced only for the minimum baseline configuration.Action: Ensure that your EBS 11i environments meet the minimum baseline requirements. Minimum Baselines are Emerging for EBS 12.0 Extended SupportExtended Support for EBS 12.0 begins on February 1, 2012.  That's only 13 months away.  Minimum baselines haven't been finalized yet, but the 12.0.6 Release Update Pack and the Financials CPC July 2009 are currently slated.  Action: Ensure that your EBS 12.0 environments meet the currently-specified baseline requirements. Sun, Windows, and Linux users should have upgraded to JDK 6 by nowJDK 5's End of Service Life was October 30, 2009 for those three platforms.  If you're running the E-Business Suite on Sun, Windows, or Linux, you should upgrade your EBS servers to JDK 6.  Alternatively, you can purchase Java for Business support (the equivalent of Extended Support for Java). Action: Upgrade your Sun, Windows, or Linux EBS servers to JDK 6. Premier Support for Database 10gR2 ended on July 31, 2010The 10gR2 Database is now in Extended Support.  If you're still on 10gR2, you should start planning your upgrade to a higher certified database version such as 11gR2 11.2.0.2.Action: Upgrade to 10gR2 databases to 11gR2 11.2.0.2. 

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• Payments - Chase Paymentech PTK Decomissioning FTP After July 2014

  - by LuciaC

  Customers who have integrated Oracle Payments with Chase Paymentech payment system are being contacted by Paymentech informing them about the impending desupport of standard File Transfer Protocol (FTP).  Customers are being advised to look for alternate protocol to connect to Paymentech for credit card and direct debit payment processing.  Oracle Payments product management and development is aware of Paymentech PTK decomissioning FTP after July 2014. They are currently evaluating using SFTP as an alternative.  Please monitor Doc ID 1586425.1 for the latest updates.

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• EBS Techstack Sessions at OAUG/Collaborate 2010

  - by Steven Chan

  We have a large contingent of E-Business Suite Applications Technology Group staff rolling out to the OAUG/Collaborate 2010 conference in Las Vegas new week.  Our Applications Technology Group staff will be appearing as guest speakers or full-speakers at the following E-Business Suite technology stack related sessions:Database Special Interest GroupSunday, April 18, 11:00 AM, Breakers FSIG Leaders:  Michael Brown, Colibri; Sandra Vucinic, Vlad GroupGuest Speaker:  Steven ChanCovering database upcoming and past desupport dates, and database support policies as they apply to E-Business Suite environments, general Q&A E-Business Suite Technology Stack Special Interest GroupSunday, April 18, 3:00 PM, Breakers FSIG Leaders:  Elke Phelps, Paul Jackson, HumanaGuest Speaker:  Steven ChanCovering the latest EBS technology stack certifications, roadmap, desupport noticesupgrade options for Discoverer, OID, SSO, Portal, general Q&A E-Business Suite Applications Technology Roadmap & VisionMonday, April 19, 8:00 AM, South Seas GOracle Speaker:  Uma PrabhalaLatest developments for SOA, AOL, OAF, Web ADI, SES, AMP, ACMP, security, and other technologies Oracle E-Business Suite Applications Strategy and General Manager UpdateMonday, April 19, 2:30 PM, Mandalay Bay Ballroom DOracle Speaker:  Cliff GodwinUpdate on the entire Oracle E-Business Suite product line. The session covers the value delivered by the current release of Oracle E-Business Suite applications, the momentum, and how Oracle E-Business Suite applications integrate into Oracle's overall applications strategy 10 Things You Can Do Today to Prepare for the Next Generation ApplicationsTuesday, April 20, 8:00 AM, South Seas FOracle Speaker:  Nadia Bendjedou"Common sense" and "practical" steps that can be taken today to increase the value of your Oracle Applications (E-Business Suite, PeopleSoft, Siebel, and JDE) investments by using the latest Oracle solutions and technologiesReducing TCO using Oracle E-Business Suite Management PacksTuesday, April 20, 10:30 AM, South Seas EOracle Speaker:  Angelo RosadoLearn how you can reduce the Total Cost of Ownership by implementing Application Management Pack (AMP) and Application Change Management Pack (ACP) for E-Business Suite 11i, R12, R12.1. AMP is Oracle's next generation system manageability product offering that provides a centralized platform to manage and maintain EBS. ACP is Oracle's offering to monitor and manage E-Business Suite changes in the areas of E-Business Suite Customizations, Patches and Functional Setups. E-Business Suite Upgrade Special Interest GroupTuesday, April 20, 3:15 PM, South Seas ESIG Leaders:  John Stouffer; Sandra Vucinic, Vlad GroupGuest Speaker:  Steven ChanParticipating in general Q&A E-Business Suite Technology Essentials: Using the Latest Oracle Technologies with E-Business Suite Wednesday, April 21, 8:00 AM, South Seas HOracle Speaker:  Lisa ParekhOracle continues to build new functionality into the Oracle Database, Fusion Middleware, and Enterprise Manager. Come see how you can enhance the value of E-Business Suite for your users and lower your costs of ownership by utilizing the latest features of these Oracle technologies with E-Business Suite. Learn about the latest advanced E-Business Suite topologies and features, including new options for security, performance, third-party integration, SOA, virtualization, clouds, systems management, and much more How to Leverage the New E-Business Suite R12.1 Solutions Without Upgrading your 11.5.10 EnvironmentWednesday, April 21, 10:30 AMOracle Speaker:  Nadia Bendjedou, South Seas ELearn how you can use the latest E-Business Suite 12.1 standalone solutions without upgrading from your E-Business Suite 11.5.10 environment Web 2.0 User Experience and Oracle Fusion Middleware Integration with Oracle E-Business SuiteWednesday, April 21, 4:00 PM, South Seas FOracle Speaker:  Padmaprabodh AmbaleSee the next generation Oracle E-Business Suite OA framework improvements that will provide new rich interactions in components such as LOV, Tables and Attachments.  See  new components like the Rich Container that allows any Web 2.0 content like Flash or OBIEE to be embedded in OA Framework pages. Advanced Technology Deployment Architectures for E-Business Suite Wednesday, April 21, 2:15 PM, South Seas EOracle Speaker:  Steven ChanLearn how to take advantage of the latest version of Oracle Fusion Middleware with Oracle E-Business Suite. Learn how to utilize identity management systems and LDAP directories. In addition, come to this session for answers about advanced network deployments involving reverse proxy servers, load balancers, and DMZ's, and to see how you can take benefit from virtualization and new system management capabilities. Upgrading to Oracle E-Business Suite 12.1 - Best PracticesThursday, April 22, 11:00 AM, South Seas EOracle Speaker:  Lester Gutierrez, Udayan ParvateFundamental of upgrading to Release 12.1, which includes the technology stack components and differences, the upgrade path from various releases of Oracle E-Business Suite, upgrade steps, monitoring the upgrade, hints and tips for minimizing downtime and upgrade best practices for making the upgrade to Release 12.1 a success.  We look forward to seeing you there!

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• New Slides - and a discussion about Dictionary Statistics

  - by Mike Dietrich

  First of all we have just upoaded a new version of the Upgrade and Migration Workshop slides with some added information. So please feel free to download them from here.The slides have one new interesting information which lead to a discussion I've had in the past days with a very large customer regarding their upgrades - and internally on the mailing list targeting an EBS database upgrade from Oracle 10.2 to Oracle 11.2. Why are we creating dictionary statistics during upgrade? I'd believe this forced dictionary statistics creation got introduced with the desupport of the Rule Based Optimizer in Oracle 10g. The goal: as RBO is not supported anymore we have to make sure that the data dictionary has fresh and non-stale statistics. Actually that would have led in Oracle 9i to strange behaviour in some databases - so in Oracle 9i this was strongly disrecommended. The upgrade scripts got hardcoded to create these stats. But during tests we had the following findings: It's important to create dictionary statistics the night before the upgrade. Not two weeks before, not 60 minutes before your downtime begins. But very close to the upgrade. From Oracle 10g onwards you'd just say: $ execute DBMS_STATS.GATHER_DICTIONARY_STATS; This is important to make sure you have fresh dictionary statistics during upgrade for performance reasons. Tests have shown that running an upgrade without valid dictionary statistics might slow down the whole upgrade by factors of 2x-3x. And it would be also a great idea post upgrade to create again fresh dictionary statistics when you've did suppress the stats creation during the upgrade process. Suppress? Yes, you could set this underscore parameter in the init.ora: _optim_dict_stats_at_db_cr_upg=FALSE to suppress the forced dictionary statistics collection during an upgrade. We believe strongly that (a) people using the default statistics creation process which will create dictionary statistics by default and (b) create fresh stats before upgrade on the dictionary. Therefore we find it save once you have followed our advice to use the underscore during upgrade. And we've taken out that forced statistics collection during upgrade in the next release of the database. Please note: If you are using the DBUA for the upgrade it will remove underscore parameters for the upgrade run to improve performance - which is generally a good idea. So you'll have to start the DBUA with that call: $ dbua -initParam "_optim_dict_stats_at_cb_cr_upg"=FALSE -Mike

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