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  • Setting up Eloquent relationships in Laravel for existing InnoDB relationships

    - by adam
    I have an initial migration that sets up two tables (users and projects), with a relationship (innoDB). $table->foreign('user_id')->references('id')->on('users'); I have two Eloquent models set up, blank except for the relationship: return $this->has_many('Project'); Do i definitely need to tell eloquent about the relationship in the models and the database? I'd assumed something as comprehensive as Laravel would infer it from the Schema? Is there something I'm missing?

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  • Keeping Computer Science Writing Accessible and Eloquent

    - by Federer
    This question is particularly aimed at descriptions and explanations of what is happening in a computer program, as well as any general advice or approaches for undertaking technical reports in Computer Science at both undergraduate and graduate levels. You see, I am having particular difficulty in the best way to explain what is happening. As in, given any given program from a multi-agent system to a standard webservice, the best and most eloquent way to say exactly what is going on, the logic behind it and it's respective justifications. Should I avoid saying class names? Avoid specifying methods? Keep referring to class variables and any particular references? I'm banging my head against the wall at trying to keep a solid technical foundation and making it accessible to people of all backgrounds. Apologies for the rather vague question. Cheers.

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  • What are your suggestions on learning how to think?

    - by Jonathan Khoo
    First of all, this is not the generic 'make me a better programmer' question, even though the outcome of asking this question might seem similar to it. On programmers.SE, I've read and seen these get closed here, here, here, here, and here. We all know there are a multitude of generic suggestions to hone your programming skills (e.g reading SO, reading recommended books, following blogs, getting involved in open-source projects, etc.). This is not what I'm after. I also acknowledge the active readership on this web site and am hoping it works in my favour by yielding some great answers. From reading correspondence here, there appears to be a vast number of experienced people who are working, or have worked, programming-related fields. And most of you can convey thoughts in an eloquent, concise manner. I've recently noticed the distinction between someone who's capable of programming and a programmer who can really think. I refuse to believe that in order to become great at programmer, we simply submit ourselves to a lifetime of sponge-like behaviour (i.e absorb everything related to our field by reading, listening, watching, etc.). I would even state that simply knowing every single programming concept that allows you to solve problem X faster than everyone around you, if you can't think, you're enormously limiting yourself - you're just a fast robot. I like to believe there's a whole other face of being a great programmer which is unrelated to how much you know about programming, but it is how well you can intertwine new concepts and apply them to your programming profession or hobby. I haven't seen anyone delve into, or address, this facet of the human mind and programming. (Yes, it's also possible that I haven't looked hard enough too - sorry if that's the case.) So for anyone who has spent any time thinking about what I've mentioned above - or maybe it's everyone here because I'm a little behind in my personal/professional development - what are your suggestions on learning how to think? Aside from the usual reading, what else have you done to be better than the other people in your/our field?

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  • How can I rank teams based off of head to head wins/losses

    - by TMP
    I'm trying to write an algorithm (specifically in Ruby) that will rank teams based on their record against each other. If a team A and team B have won the same amount of games against each other, then it goes down to point differentials. Here's an example: A beat B two times B beats C one time A beats D three times C bests D two times D beats C one time B beats A one time Which sort of reduces to A[B] = 2 B[C] = 1 A[D] = 3 C[D] = 2 D[C] = 1 B[A] = 1 Which sort of reduces to A[B] = 1 B[C] = 1 A[D] = 3 C[D] = 1 D[C] = -1 B[A] = -1 Which is about how far I've got I think the results of this specific algorithm would be: A, B, C, D But I'm stuck on how to transition from my nested hash-like structure to the results. My psuedo-code is as follows (I can post my ruby code too if someone wants): For each game(g): hash[g.winner][g.loser] += 1 That leaves hash as the first reduction above hash2 = clone of hash For each key(winner), value(losers hash) in hash: For each key(loser), value(losses against winner): hash2[loser][winner] -= losses Which leaves hash2 as the second reduction Feel free to as me question or edit this to be more clear, I'm not sure of how to put it in a very eloquent way. Thanks!

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  • More efficient in range checking

    - by Mob
    I am going to use a specific example in my question, but overall it is pretty general. I use java and libgdx. I have a ship that moves through space. In space there is debris that the ship can tractor beam in and and harvest. Debris is stored in a list, and the object contains it own x and y values. So currently there is no way to to find the debris's location without first looking at the debris object. Now at any given time there can be a huge (1000+) amount of debris in space, and I figure that calculating the distance between the ship and every single piece of debris and comparing it to maximum tractor beam length is rather inefficient. I have thought of dividing space into sectors, and have each sector contain a list of every object in it. This way I could only check nearby sectors. However this essentially doubles memory for the list. (I would reference the same object so it wouldn't double overall. I am not CS major, but I doubt this would be hugely significant.) This also means anytime an object moves it has to calculate which sector it is in, again not a huge problem. I also don't know if I can use some sort of 2D MAP that uses x and y values as keys. But since I am using float locations this sounds more trouble than its worth. I am kind of new to programming games, and I imagined there would be some eloquent solution to this issue.

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  • Choosing a JavaScript Asynch-Loader

    - by Prisoner ZERO
    I’ve been looking at various asynchronous resource-loaders and I’m not sure which one to use yet. Where I work we have disparate group-efforts whose class-modules may use different versions of jQuery (etc). As such, nested dependencies may differ, as well. I have no control over this, so this means I need to dynamically load resources which may use alternate versions of the same library. As such, here are my requirements: Load JavaScript and CSS resource files asynchronously. Manage dependency-order and nested-dependencies across versions. Detect if a resource is already loaded. Must allow for cross-domain loading (CDN's) (optional) Allow us to unload a resource. I’ve been looking at: Curl RequireJS JavaScriptMVC LABjs I might be able to fake these requirements myself by loading versions into properly-namespaced variables & using an array to track what is already loaded...but (hopefully) someone has already invented this. So my questions are: Which ones do you use? And why? Are there others that my satisfy my requirements fully? Which do you find most eloquent and easiest to work with? And why?

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  • iPhone SDK: How to store the time each word was typed?

    - by Harkonian
    My problem is twofold: 1) I'm trying to determine an eloquent way to allow the user to type into a UITextView and store the time each word was typed into an array. The time will be a float which starts at 0 when the user begins to type. 2) Conversely, I'd like the user to be able to tap on a word in the UITextView and display the time that word was typed (displaying in an NSLog() is fine). Considerations that may throw a wrench into a possible approach -- what if the user goes back to the top of the text and starts typing or to the middle of the text? Even a suggested approach without code would be appreciated, because right now I'm drawing a blank.

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  • ActiveRecord find all parents that have associated children

    - by brad
    I don't know why I can't figure this out, I think it should be fairly simple. I have two models (see below). I'm trying to come up with a named scope for SupplierCategory that would find all SupplierCategory(s) (including :suppliers) who's associated Supplier(s) are not empty. I tried a straight up join, named_scope :with_suppliers, :joins => :suppliers which gives me only categories with suppliers, but it gives me each category listed separately, so if a category has 2 suppliers, i get the category twice in the returned array: Currently I'm using: named_scope :with_suppliers, :include => :suppliers and then in my view I'm using: <%= render :partial => 'category', :collection => @categories.find_all{|c| !c.suppliers.empty? } %> Not exactly eloquent but illustrates what I'm trying to achieve. Class Definitions class SupplierCategory < AR has_many :suppliers, :order => "name" end class Supplier < AR belongs_to :supplier end

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  • What is "with" used for in PHP?

    - by Jason
    I have come across this line in the eloquent ORM library: return with(new static)->newQuery(); I've never seen "with" used before, and cannot find it in the PHP documentation. I'm guessing "with" is a stop-word in most searches, so I am not even getting close. Never having encountered "with" in many years of programming PHP, I feel like I'm missing out. What does it do? I did come across one passing comment regarding the ORM, that mentioned "with" is no longer needed in PHP-5.4, but that was as much as was said.

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  • nginx projects in subfolders

    - by Timothy
    I'm getting frustrated with my nginx configuration and so I'm asking for help in writing my config file to serve multiple projects from sub-directories in the same root. This isn't virtual hosting as they are all using the same host value. Perhaps an example will clarify my attempt: request 192.168.1.1/ should serve index.php from /var/www/public/ request 192.168.1.1/wiki/ should serve index.php from /var/www/wiki/public/ request 192.168.1.1/blog/ should serve index.php from /var/www/blog/public/ These projects are using PHP and use fastcgi. My current configuration is very minimal. server { listen 80 default; server_name localhost; access_log /var/log/nginx/localhost.access.log; root /var/www; index index.php index.html; location ~ \.php$ { fastcgi_pass 127.0.0.1:9000; fastcgi_index index.php; fastcgi_param SCRIPT_FILENAME /var/www$fastcgi_script_name; include fastcgi_params; } } I've tried various things with alias and rewrite but was not able to get things set correctly for fastcgi. It seems there should be a more eloquent way than writing location blocks and duplicating root, index, SCRIPT_FILENAME, etc. Any pointers to get me headed in the right direction are appreciated.

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  • Laravel4: Checking many-to-many relationship attribute even when it does not exist

    - by Simo A.
    This is my first time with Laravel and also Stackoverflow... I am developing a simple course management system. The main objects are User and Course, with a many-to-many relationship between them. The pivot table has an additional attribute, participant_role, which defines whether the user is a student or an instructor within that particular course. class Course extends Eloquent { public function users() { return $this->belongsToMany('User')->withPivot('participant_role')->withTimestamps(); } } However, there is an additional role, system admin, which can be defined on the User object. And this brings me mucho headache. In my blade view I have the following: @if ($course->pivot->participant_role == 'instructor') { // do something here... } This works fine when the user has been assigned to that particular $course and there is an entry for this user-course combination in the pivot table. However, the problem is the system administrator, who also should be able to access course details. The if-clause above gives Trying to get property of non-object error, apparently because there is no entry in the pivot table for system administrator (as the role is defined within the User object). I could probably solve the problem by using some off-the-shelf bundle for handling role-based permissions. Or I could (but don't want to) do something like this with two internal if-clauses: if (!empty($course->pivot)) { if ($course->pivot->participant_role == 'instructor') { // do something... } } Other options (suggested in partially similar entries in Stackoverflow) would include 1) reading all the pivot table entries to an array, and use in_array to check if a role exists, or even 2) SQL left join to do this on database level. However, ultimately I am looking for a compact one-line solution? Can I do anything similar to this, which unfortunately does not seem to work? if (! empty ($course->pivot->participant_role == 'instructor') ) { // do something... } The shorter the answer, the better :-). Thanks a lot!

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  • List of freely available programming books

    - by Karan Bhangui
    I'm trying to amass a list of programming books with opensource licenses, like Creative Commons, GPL, etc. The books can be about a particular programming language or about computers in general. Hoping you guys could help: Languages BASH Advanced Bash-Scripting Guide (An in-depth exploration of the art of shell scripting) C The C book C++ Thinking in C++ C++ Annotations How to Think Like a Computer Scientist C# .NET Book Zero: What the C or C++ Programmer Needs to Know About C# and the .NET Framework Illustrated C# 2008 (Dead Link) Data Structures and Algorithms with Object-Oriented Design Patterns in C# Threading in C# Common Lisp Practical Common Lisp On Lisp Java Thinking in Java How to Think Like a Computer Scientist Java Thin-Client Programming JavaScript Eloquent JavaScript Haskell Real world Haskell Learn You a Haskell for Great Good! Objective-C The Objective-C Programming Language Perl Extreme Perl (license not specified - home page is saying "freely available") The Mason Book (Open Publication License) Practical mod_perl (CreativeCommons Attribution Share-Alike License) Higher-Order Perl Learning Perl the Hard Way PHP Practical PHP Programming Zend Framework: Survive the Deep End PowerShell Mastering PowerShell Prolog Building Expert Systems in Prolog Adventure in Prolog Prolog Programming A First Course Logic, Programming and Prolog (2ed) Introduction to Prolog for Mathematicians Learn Prolog Now! Natural Language Processing Techniques in Prolog Python Dive Into Python Dive Into Python 3 How to Think Like a Computer Scientist A Byte of Python Python for Fun Invent Your Own Computer Games With Python Ruby Why's (Poignant) Guide to Ruby Programming Ruby - The Pragmatic Programmer's Guide Mr. Neighborly's Humble Little Ruby Book SQL Practical PostgreSQL x86 assembly Paul Carter's tutorial Lua Programming In Lua (for v5 but still largely relevant) Algorithms and Data Structures Algorithms Data Structures and Algorithms with Object-Oriented Design Patterns in Java Planning Algorithms Frameworks/Projects The Django Book The Pylons Book Introduction to Design Patterns in C++ with Qt 4 (Open Publication License) Version control The SVN Book Mercurial: The Definitive Guide Pro Git UNIX / Linux The Art of Unix Programming Linux Device Drivers, Third Edition Others Structure and Interpretation of Computer Programs The Little Book of Semaphores Mathematical Logic - an Introduction An Introduction to the Theory of Computation Developers Developers Developers Developers Linkers and loaders Beej's Guide to Network Programming Maven: The Definitive Guide I will expand on this list as I get comments or when I think of more :D Related: Programming texts and reference material for my Kindle What are some good free programming books? Can anyone recommend a free software engineering book? Edit: Oh I didn't notice the community wiki feature. Feel free to edit your suggestions right in!

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  • Coldfusion Report Builder - How can you set different datasources externally between prod/staging/de

    - by Smooth Operator
    Coldfusion Report Builder is great. One small issue. We use ANT+CFANT to deploy. When we create the report, say in a datasource called MyApp_dev on a dev box. Everything works great when the report is created. We deploy the report to our staging server, which has a datasource of MyApp_Staging. That server also, may or may not, have the live app working under MyApp_Live. Ant pushes the update to Staging just great. Run the report, crashes and burns. Why? It seems the report is looking for the MyApp_Dev data_source, even though the application is using the MyApp_Staging datasource. In digging around I found a few approaches, I would like to do this one, final, ideal way from the beginning instead of having to go back to do dozens of reports differently when I have a new Aha! moment. 1) Obvious: Pass in the datasource in to the cfreport tag. Doesn't work for ColdFusion Builder Reports as of v8, or v9 as tested on Linux. 2) Most realistic option (but painful) so far: Pass in the query as an object into the ColdFusion Builder report. Let's think about this: Create the Report with the report builder to my heart's content using the RDS, etc on my local box. When I'm done, copy the query into a snippet of code, or into a database column to be dynamically be injected at runtime with correct datasource. Modify my "run report" event to find the query from the database column, insert it into another dynamic cfquery and potentially... evaluate (!?!) it? Fun side is I can set the cfquery datasource to what I would need for each environment. When I modify the report's columns in CF Report Builder, I always have to update the query in the database. Is there a snippet of code that can extract this for me? Hmm. 3) Less than ideal. Suck it up and let all the reports in staging run off the live server. Maybe copy the live data into staging (sans structural changes) to let it seem similar. Are there any eloquent ways to accomplish the above? Thanks in Advance!

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  • 2 Days of Share &amp; Point

    - by Mark Rackley
    Groovy man… SharePoint Saturday Ozarks is back for 2010, bigger and better than before. Join us for a far out time and learn more about SharePoint in one day than you could in a year from the man… Yes! SharePoint Saturday Ozarks is back! SharePoint Saturday Ozarks is the largest SharePoint conference in Arkansas, Southern Missouri, and the very north east tip of Oklahoma. Last year we had a great turn out with 20 speakers, 5 MVPs, and attendees coming from Arkansas, Texas, Oklahoma, Missouri, Kansas, Nebraska, Indiana, Ohio, Alabama, Michigan, and Washington. Hey Man… what’s SharePoint Saturday anyway? Sounds like a conspiracy man… Not to worry, SharePoint Saturday is not an arm of the government bent on mind control or any attempt what-so-ever to bring you down man. SharePoint Saturday is grass roots effort started by Michael Lotter (http://www.sharepointsaturday.org/pages/about.aspx). It is a FREE one day event where the best SharePoint speakers gather to present their love, hatred, and frustrations of SharePoint to those lucky individuals who attend. Lessons are learned, contacts are made, prizes are won, food is eaten, assorted beverages are consumed until wee hours of the morning. SharePoint Saturday started with just a few sporadic one day events here and there. However, over the past year SharePoint Saturday has exploded and it’s hard to find a weekend where there is NOT a SharePoint Saturday event happing in some corner of the globe. There are even occasions where there are two SharePoint Saturdays on the same day! Many people are pleasantly surprised at the caliber of speakers at these SharePoint Saturday events. For the most part, these speakers are more eloquent, practiced, and practical than those speakers you find at the major multi-day conferences. These guys aren’t even paid to speak.. they do it out of love man… SharePoint Saturday Ozarks 2009 Alumni We had a star studded cast last year with many returning this year! Just check out the fun that they had… John Ferringer – Admin rockstar… I can still sense the awesomeness   SharePoint poster children Mike Watson & Laura Rogers     Lori Gowin spreading the SharePoint Love Eric Shupps is a little bit country and a little bit rock and roll       Cathy Dew, Sean McDonough, and JD Wade relaxing between gigs Actually, you can see real photos from last year’s SharePoint Saturday ozarks here:  picasaweb.google.com/mrackley/SharePointSaturdayOzarks#    What’s new for SharePoint Saturday Ozarks 2010 SharePoint Saturday Ozarks 2010 will totally blow your mind man. We’re getting the band back to together with many returning speakers and few new faces. Joel Oleson will be speaking this year, maybe he’ll grace us with his song stylings. Sadly, once again, Andrew Connell will not be able to attend SharePoint Saturday Ozarks, however he did feel the need to show his support in his own way. Prizes this year currently include books, software, a Zune HD, and much more! Wait Man… You said 2 days? I thought it was a one day event? Correct you are my herbal smelling friend… SharePoint Saturday Ozarks 2010 will spread the love an additional day this year. The first day will be all about the SharePoint love, on day 2 we will be taking a leisurely float down the Buffalo National River for those interested in a truly unique experience (no banjos allowed please).   Here are the details: WHAT 4 – 5 hour float down the Buffalo National River WHEN & WHERE Sunday June 13th. We will be leaving at 10am from the Parking Lot of: Gordon’s Motel & Canoe Rental Old Highway 7 Jasper, AR 72641 (870) 446-5252 Jasper is about 30 minutes south of Harrison, AR on Highway 7 South. You are responsible for bumming a ride to/from Gordon’s Motel, but they will be shuttling us to/from the river and providing canoes and a boxed lunch. WHAT ELSE? The float trip is dependent on the weather of course, we won’t be floating down the river in a thunderstorm, however I planned SPS Ozarks around a time of year ideal for floating. We aren’t talking class 5 rapids here, you don’t need any real skill, but you need to be okay with possibly tipping your canoe over once or twice. You can bring your own assorted beverages with you, but glass containers are not allowed on the river. I suggest a small cooler with extra snacks and drinks. Also bring clothing you can get wet in (these SharePoint people can get ornery). HOW DO I SIGN UP? When you register for SharePoint Saturday Ozarks, you will have the option to also sign up for the float trip. Seats are limited though! If you do not intend to go, please do not take someone else’s place.  The cost for the float trip will be about $35 dollars per person (which you are responsible for unless we find a sponsor). The price includes shuttle to/from river, canoe, life jackets, paddles, and boxed lunch. Far out man… how do I register??? You can register for SharePoint Saturday Ozarks by going to http://spsozarks.eventbrite.com/ We are limited to 200 people for the conference and 50 people for the float trip, so register today before we are sold out. Lodging for SharePoint Saturday Ozarks will once again take place at the Hotel Seville: Annex Suites are available for $103.20 This is So Groovy.. How can I help? I’m glad you asked! We are still looking for a few sponsors and one or two more speakers. If you are interested please let me know!  You can find out more information at http://www.sharepointsaturday.org/ozarks Hey… wait a minute…. what exactly IS SharePoint man??? Come to SharePoint Saturday Ozarks and find out!!  See you guys there!

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  • Creating A SharePoint Parent/Child List Relationship&ndash; SharePoint 2010 Edition

    - by Mark Rackley
    Hey blog readers… It has been almost 2 years since I posted my most read blog on creating a Parent/Child list relationship in SharePoint 2007: Creating a SharePoint List Parent / Child Relationship - Out of the Box And then a year ago I improved on my method and redid the blog post… still for SharePoint 2007: Creating a SharePoint List Parent/Child Relationship – VIDEO REMIX Since then many of you have been asking me how to get this to work in SharePoint 2010, and frankly I have just not had time to look into it. I wish I could have jumped into this sooner, but have just recently began to look at it. Well.. after all this time I have actually come up with two solutions that work, neither of them are as clean as I’d like them to be, but I wanted to get something in your hands that you can start using today. Hopefully in the coming weeks and months I’ll be able to improve upon this further and give you guys some better options. For the most part, the process is identical to the 2007 process, but you have probably found out that the list view web parts in 2010 behave differently, and getting the Parent ID to your new child form can be a pain in the rear (at least that’s what I’ve discovered). Anyway, like I said, I have found a couple of solutions that work. If you know of a better one, please let us know as it bugs me that this not as eloquent as my 2007 implementation. Getting on the same page First thing I’d recommend is recreating this blog: Creating a SharePoint List Parent/Child Relationship – VIDEO REMIX in SharePoint 2010… There are some vague differences, but it’s basically the same…  Here’s a quick video of me doing this in SP 2010: Creating Lists necessary for this blog post Now that you have the lists created, lets set up the New Time form to use a QueryString variable to populate the Parent ID field: Creating parameters in Child’s new item form to set parent ID Did I talk fast enough through both of those videos? Hopefully by now that stuff is old hat to you, but I wanted to make sure everyone could get on the same page.  Okay… let’s get started. Solution 1 – XSLTListView with Javascript This solution is the more elegant of the two, however it does require the use of a little javascript.  The other solution does not use javascript, but it also doesn’t use the pretty new SP 2010 pop-ups.  I’ll let you decide which you like better. The basic steps of this solution are: Inserted a Related Item View Insert a ContentEditorWebPart Insert script in ContentEditorWebPart that pulls the ID from the Query string and calls the method to insert a new item on the child entry form Hide the toolbar from data view to remove “add new item” link. Again, you don’t HAVE to use a CEWP, you could just put the javascript directly in the page using SPD.  Anyway, here is how I did it: Using Related Item View / JavaScript Here’s the JavaScript I used in my Content Editor Web Part: <script type="text/javascript"> function NewTime() { // Get the Query String values and split them out into the vals array var vals = new Object(); var qs = location.search.substring(1, location.search.length); var args = qs.split("&"); for (var i=0; i < args.length; i++) { var nameVal = args[i].split("="); var temp = unescape(nameVal[1]).split('+'); nameVal[1] = temp.join(' '); vals[nameVal[0]] = nameVal[1]; } var issueID = vals["ID"]; //use this to bring up the pretty pop up NewItem2(event,"http://sp2010dev:1234/Lists/Time/NewForm.aspx?IssueID=" + issueID); //use this to open a new window //window.location="http://sp2010dev:1234/Lists/Time/NewForm.aspx?IssueID=" + issueID; } </script> Solution 2 – DataFormWebPart and exact same 2007 Process This solution is a little more of a hack, but it also MUCH more close to the process we did in SP 2007. So, if you don’t mind not having the pretty pop-up and prefer the comforts of what you are used to, you can give this one a try.  The basics steps are: Insert a DataFormWebPart instead of the List Data View Create a Parameter on DataFormWebPart to store “ID” Query String Variable Filter DataFormWebPart using Parameter Insert a link at bottom of DataForm Web part that points to the Child’s new item form and passes in the Parent Id using the Parameter. See.. like I told you, exact same process as in 2007 (except using the DataFormWeb Part). The DataFormWebPart also requires a lot more work to make it look “pretty” but it’s just table rows and cells, and can be configured pretty painlessly.  Here is that video: Using DataForm Web Part One quick update… if you change the link in this solution from: <tr> <td><a href="http://sp2010dev:1234/Lists/Time/NewForm.aspx?IssueID={$IssueIDParam}">Click here to create new item...</a> </td> </tr> to: <tr> <td> <a href="javascript:NewItem2(event,'http://sp2010dev:1234/Lists/Time/NewForm.aspx?IssueID={$IssueIDParam}');">Click here to create new item...</a> </td> </tr> It will open up in the pretty pop up and act the same as solution one… So… both Solutions will now behave the same to the end user. Just depends on which you want to implement. That’s all for now… Remember in both solutions when you have them working, you can make the “IssueID” invisible to users by using the “ms-hidden” class (it’s my previous blog post on the subject up there). That’s basically all there is to it! No pithy or witty closing this time… I am sorry it took me so long to dive into this and I hope your questions are answered. As I become more polished myself I will try to come up with a cleaner solution that will make everyone happy… As always, thanks for taking the time to stop by.

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  • Life Technologies: Making Life Easier to Manage

    - by Michael Snow
    12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} When we’re thinking about customer engagement, we’re acutely aware of all the forces at play competing for our customer’s attention. Solutions that make life easier for our customers draw attention to themselves. We tend to engage more when there is a distinct benefit and we can take a deep breath and accept that there is hope in the world and everything isn’t designed to frustrate us and make our lives miserable. (sigh…) When products are designed to automate processes that were consuming hours of our time with no relief in sight, they deserve to be recognized. One of our recent Oracle Fusion Middleware Innovation Award Winners in the WebCenter category, Life Technologies, has recently posted a video promoting their “award winning” solution. The Oracle Innovation Awards are part of the overall Oracle Excellence awards given to customers for innovation with Oracle products. More info here. Their award nomination included this description: Life Technologies delivered the My Life Service Portal as part of a larger Digital Hub strategy. This Portal is the first of its kind in the biotechnology service providing industry. The Portal provides access to Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired. The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers. The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. This portal not only provides benefits for Life Technologies internal sales and service teams but provides customers a central place to track all pertinent instrument information including: instrument service history instrument status and previous activities instrument performance analytics planned service visits warranty/contract information discussion forums social networks for lab management and collaboration alerts and notifications on all of the above team scheduling for instrument usage promote optional reagents required to keep instruments performing From their website The Life Technologies Instruments & Services Portal Helps You Save Time and Gain Peace of Mind Introducing the new, award-winning, free online tool that enables easier management of your instrument use and care, faster response to requests for service or service quotes, and instant sharing of key instrument and service information with your colleagues. Now – this unto itself is obviously beneficial for their customers who were previously burdened with having to do all of these tasks separately, manually and inconsistently by nature. Now – all in one place and free to their customers – a portal that ties it all together. They now have built the platform to give their customers yet another reason to do business with them – Their headline on their product page says it all: “Life is now easier to manage - All your instrument use and care in one place – the no-cost, no-hassle Instruments and Services Portal.” Of course – it’s very convenient that the company name includes “Life” and now can also promote to their clients and prospects that doing business with them is easy and their sophisticated lab equipment is easy to manage. In an industry full of PhD’s – “Easy” isn’t usually the first word that comes to mind, but Life Technologies has now tied the word to their brand in a very eloquent way. Between our work lives and family or personal lives, getting any mono-focused minutes of dedicated attention has become such a rare occurrence in our current era of multi-tasking that those moments of focus are highly prized. So – when something is done really well – so well that it becomes captivating and urges sharing impulses – I take notice and dig deeper and most of the time I discover other gems not so hidden below the surface. And then I share with those I know would enjoy and understand. In the spirit of full disclosure, I must admit here that the first person I shared the videos below with was my daughter. She’s in her senior year of high school in the midst of her college search. She’s passionate about her academics and has already decided that she wants to study Neuroscience in college and like her mother will be in for the long haul to a PhD eventually. In a summer science program at Smith College 2 summers ago – she sent the family famous text to me – “I just dissected a sheep’s brain – wicked cool!” – This was followed by an equally memorable text this past summer in a research mentorship in Neuroscience at UConn – “Just sliced up some rat brain. Reminded me of a deli slicer at the supermarket… sorry I forgot to call last night…” So… needless to say – I knew I had an audience that would enjoy and understand these videos below and are now being shared among her science classmates and faculty. And evidently - so does Life Technologies! They’ve done a great job on these making them fun and something that will easily be shared among their customers social networks. They’ve created a neuro-archetypal character, “Ph.Diddy” and know that their world of clients in academics, research, and other institutions would understand and enjoy the “edutainment” value in this series of videos on their YouTube channel that pokes fun at the stereotypes while also promoting their products at the same time. They use their Facebook page for additional engagement with their clients and as another venue to promote these videos. Enjoy this one as well! More to be found here: http://www.youtube.com/lifetechnologies Stay tuned to this Oracle WebCenter blog channel. Tomorrow we'll be taking a look at another winner of the Innovation Awards, LADWP - helping to keep the citizens of Los Angeles engaged with their Water and Power provider.

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