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• Itautec Accelerates Profitable High Tech Customer Service

  - by charles.knapp

  Itautec is a Brazilian-based global high technology products and services firm with strong performance in the global market of banking and commercial automation, with more than 2,300 global clients. It recently deployed Siebel CRM for sales, customer support, and field service. In the first year of use, Siebel CRM enabled a 30% growth in services revenue. Siebel CRM also reduced support costs. "Oracle's Siebel CRM has minimized costs and made our customer service more agile," said Adriano Rodrigues da Silva, IT Manager. "Before deployment, 95% of our customer service contacts were made by phone. Siebel CRM made it possible to expand' choices, so that now 55% of our customers contact our helpdesk through the newer communications channels." Read more here about Itautec's success, and learn more here about how Siebel CRM can help your firm to grow customer service revenues, improve service levels, and reduce costs.

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• High load average due to high system cpu load (%sys)

  - by Nick

  We have server with high traffic website. Recently we moved from 2 x 4 core server (8 cores in /proc/cpuinfo), 32 GB RAM, running CentOS 5.x, to 2 x 4 core server (16 cores in /proc/cpuinfo), 32 GB RAM, running CentOS 6.3 Server running nginx as a proxy, mysql server and sphinx-search. Traffic is high, but mysql and sphinx-search databases are relatively small, and usually everything works blazing fast. Today server experienced load average of 100++. Looking at top and sar, we noticed that (%sys) is very high - 50 to 70%. Disk utilization was less 1%. We tried to reboot, but problem existed after the reboot. At any moment server had at least 3-4 GB free RAM. Only message shown by dmesg was "possible SYN flooding on port 80. Sending cookies.". Here is snippet of sar 11:00:01 CPU %user %nice %system %iowait %steal %idle 11:10:01 all 21.60 0.00 66.38 0.03 0.00 11.99 We know that this is traffic issue, but we do not know how to proceed future and where to check for solution. Is there a way we can find where exactly those "66.38%" are used. Any suggestions would be appreciated.

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• high load average, high wait, dmesg raid error messages (debian nfs server)

  - by John Stumbles

  Debian 6 on HP proliant (2 CPU) with raid (2*1.5T RAID1 + 2*2T RAID1 joined RAID0 to make 3.5T) running mainly nfs & imapd (plus samba for windows share & local www for previewing web pages); with local ubuntu desktop client mounting $HOME, laptops accessing imap & odd files (e.g. videos) via nfs/smb; boxes connected 100baseT or wifi via home router/switch uname -a Linux prole 2.6.32-5-686 #1 SMP Wed Jan 11 12:29:30 UTC 2012 i686 GNU/Linux Setup has been working for months but prone to intermittently going very slow (user experience on desktop mounting $HOME from server, or laptop playing videos) and now consistently so bad I've had to delve into it to try to find what's wrong(!) Server seems OK at low load e.g. (laptop) client (with $HOME on local disk) connecting to server's imapd and nfs mounting RAID to access 1 file: top shows load ~ 0.1 or less, 0 wait but when (desktop) client mounts $HOME and starts user KDE session (all accessing server) then top shows e.g. top - 13:41:17 up 3:43, 3 users, load average: 9.29, 9.55, 8.27 Tasks: 158 total, 1 running, 157 sleeping, 0 stopped, 0 zombie Cpu(s): 0.4%us, 0.4%sy, 0.0%ni, 49.0%id, 49.7%wa, 0.0%hi, 0.5%si, 0.0%st Mem: 903856k total, 851784k used, 52072k free, 171152k buffers Swap: 0k total, 0k used, 0k free, 476896k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 3935 root 20 0 2456 1088 784 R 2 0.1 0:00.02 top 1 root 20 0 2028 680 584 S 0 0.1 0:01.14 init 2 root 20 0 0 0 0 S 0 0.0 0:00.00 kthreadd 3 root RT 0 0 0 0 S 0 0.0 0:00.00 migration/0 4 root 20 0 0 0 0 S 0 0.0 0:00.12 ksoftirqd/0 5 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/0 6 root RT 0 0 0 0 S 0 0.0 0:00.00 migration/1 7 root 20 0 0 0 0 S 0 0.0 0:00.16 ksoftirqd/1 8 root RT 0 0 0 0 S 0 0.0 0:00.00 watchdog/1 9 root 20 0 0 0 0 S 0 0.0 0:00.42 events/0 10 root 20 0 0 0 0 S 0 0.0 0:02.26 events/1 11 root 20 0 0 0 0 S 0 0.0 0:00.00 cpuset 12 root 20 0 0 0 0 S 0 0.0 0:00.00 khelper 13 root 20 0 0 0 0 S 0 0.0 0:00.00 netns 14 root 20 0 0 0 0 S 0 0.0 0:00.00 async/mgr 15 root 20 0 0 0 0 S 0 0.0 0:00.00 pm 16 root 20 0 0 0 0 S 0 0.0 0:00.02 sync_supers 17 root 20 0 0 0 0 S 0 0.0 0:00.02 bdi-default 18 root 20 0 0 0 0 S 0 0.0 0:00.00 kintegrityd/0 19 root 20 0 0 0 0 S 0 0.0 0:00.00 kintegrityd/1 20 root 20 0 0 0 0 S 0 0.0 0:00.02 kblockd/0 21 root 20 0 0 0 0 S 0 0.0 0:00.08 kblockd/1 22 root 20 0 0 0 0 S 0 0.0 0:00.00 kacpid 23 root 20 0 0 0 0 S 0 0.0 0:00.00 kacpi_notify 24 root 20 0 0 0 0 S 0 0.0 0:00.00 kacpi_hotplug 25 root 20 0 0 0 0 S 0 0.0 0:00.00 kseriod 28 root 20 0 0 0 0 S 0 0.0 0:04.19 kondemand/0 29 root 20 0 0 0 0 S 0 0.0 0:02.93 kondemand/1 30 root 20 0 0 0 0 S 0 0.0 0:00.00 khungtaskd 31 root 20 0 0 0 0 S 0 0.0 0:00.18 kswapd0 32 root 25 5 0 0 0 S 0 0.0 0:00.00 ksmd 33 root 20 0 0 0 0 S 0 0.0 0:00.00 aio/0 34 root 20 0 0 0 0 S 0 0.0 0:00.00 aio/1 35 root 20 0 0 0 0 S 0 0.0 0:00.00 crypto/0 36 root 20 0 0 0 0 S 0 0.0 0:00.00 crypto/1 203 root 20 0 0 0 0 S 0 0.0 0:00.00 ksuspend_usbd 204 root 20 0 0 0 0 S 0 0.0 0:00.00 khubd 205 root 20 0 0 0 0 S 0 0.0 0:00.00 ata/0 206 root 20 0 0 0 0 S 0 0.0 0:00.00 ata/1 207 root 20 0 0 0 0 S 0 0.0 0:00.14 ata_aux 208 root 20 0 0 0 0 S 0 0.0 0:00.01 scsi_eh_0 dmesg suggests there's a disk problem: .............. (previous episode) [13276.966004] raid1:md0: read error corrected (8 sectors at 489900360 on sdc7) [13276.966043] raid1: sdb7: redirecting sector 489898312 to another mirror [13279.569186] ata4.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0 [13279.569211] ata4.00: irq_stat 0x40000008 [13279.569230] ata4.00: failed command: READ FPDMA QUEUED [13279.569257] ata4.00: cmd 60/08:00:00:6a:05/00:00:23:00:00/40 tag 0 ncq 4096 in [13279.569262] res 41/40:00:05:6a:05/00:00:23:00:00/40 Emask 0x409 (media error) <F> [13279.569306] ata4.00: status: { DRDY ERR } [13279.569321] ata4.00: error: { UNC } [13279.575362] ata4.00: configured for UDMA/133 [13279.575388] ata4: EH complete [13283.169224] ata4.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0 [13283.169246] ata4.00: irq_stat 0x40000008 [13283.169263] ata4.00: failed command: READ FPDMA QUEUED [13283.169289] ata4.00: cmd 60/08:00:00:6a:05/00:00:23:00:00/40 tag 0 ncq 4096 in [13283.169294] res 41/40:00:07:6a:05/00:00:23:00:00/40 Emask 0x409 (media error) <F> [13283.169331] ata4.00: status: { DRDY ERR } [13283.169345] ata4.00: error: { UNC } [13283.176071] ata4.00: configured for UDMA/133 [13283.176104] ata4: EH complete [13286.224814] ata4.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0 [13286.224837] ata4.00: irq_stat 0x40000008 [13286.224853] ata4.00: failed command: READ FPDMA QUEUED [13286.224879] ata4.00: cmd 60/08:00:00:6a:05/00:00:23:00:00/40 tag 0 ncq 4096 in [13286.224884] res 41/40:00:06:6a:05/00:00:23:00:00/40 Emask 0x409 (media error) <F> [13286.224922] ata4.00: status: { DRDY ERR } [13286.224935] ata4.00: error: { UNC } [13286.231277] ata4.00: configured for UDMA/133 [13286.231303] ata4: EH complete [13288.802623] ata4.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0 [13288.802646] ata4.00: irq_stat 0x40000008 [13288.802662] ata4.00: failed command: READ FPDMA QUEUED [13288.802688] ata4.00: cmd 60/08:00:00:6a:05/00:00:23:00:00/40 tag 0 ncq 4096 in [13288.802693] res 41/40:00:05:6a:05/00:00:23:00:00/40 Emask 0x409 (media error) <F> [13288.802731] ata4.00: status: { DRDY ERR } [13288.802745] ata4.00: error: { UNC } [13288.808901] ata4.00: configured for UDMA/133 [13288.808927] ata4: EH complete [13291.380430] ata4.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0 [13291.380453] ata4.00: irq_stat 0x40000008 [13291.380470] ata4.00: failed command: READ FPDMA QUEUED [13291.380496] ata4.00: cmd 60/08:00:00:6a:05/00:00:23:00:00/40 tag 0 ncq 4096 in [13291.380501] res 41/40:00:05:6a:05/00:00:23:00:00/40 Emask 0x409 (media error) <F> [13291.380577] ata4.00: status: { DRDY ERR } [13291.380594] ata4.00: error: { UNC } [13291.386517] ata4.00: configured for UDMA/133 [13291.386543] ata4: EH complete [13294.347147] ata4.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x0 [13294.347169] ata4.00: irq_stat 0x40000008 [13294.347186] ata4.00: failed command: READ FPDMA QUEUED [13294.347211] ata4.00: cmd 60/08:00:00:6a:05/00:00:23:00:00/40 tag 0 ncq 4096 in [13294.347217] res 41/40:00:06:6a:05/00:00:23:00:00/40 Emask 0x409 (media error) <F> [13294.347254] ata4.00: status: { DRDY ERR } [13294.347268] ata4.00: error: { UNC } [13294.353556] ata4.00: configured for UDMA/133 [13294.353583] sd 3:0:0:0: [sdc] Unhandled sense code [13294.353590] sd 3:0:0:0: [sdc] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE [13294.353599] sd 3:0:0:0: [sdc] Sense Key : Medium Error [current] [descriptor] [13294.353610] Descriptor sense data with sense descriptors (in hex): [13294.353616] 72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00 [13294.353635] 23 05 6a 06 [13294.353644] sd 3:0:0:0: [sdc] Add. Sense: Unrecovered read error - auto reallocate failed [13294.353657] sd 3:0:0:0: [sdc] CDB: Read(10): 28 00 23 05 6a 00 00 00 08 00 [13294.353675] end_request: I/O error, dev sdc, sector 587557382 [13294.353726] ata4: EH complete [13294.366953] raid1:md0: read error corrected (8 sectors at 489900544 on sdc7) [13294.366992] raid1: sdc7: redirecting sector 489898496 to another mirror and they're happening quite frequently, which I guess is liable to account for the performance problem(?) # dmesg | grep mirror [12433.561822] raid1: sdc7: redirecting sector 489900464 to another mirror [12449.428933] raid1: sdb7: redirecting sector 489900504 to another mirror [12464.807016] raid1: sdb7: redirecting sector 489900512 to another mirror [12480.196222] raid1: sdb7: redirecting sector 489900520 to another mirror [12495.585413] raid1: sdb7: redirecting sector 489900528 to another mirror [12510.974424] raid1: sdb7: redirecting sector 489900536 to another mirror [12526.374933] raid1: sdb7: redirecting sector 489900544 to another mirror [12542.619938] raid1: sdc7: redirecting sector 489900608 to another mirror [12559.431328] raid1: sdc7: redirecting sector 489900616 to another mirror [12576.553866] raid1: sdc7: redirecting sector 489900624 to another mirror [12592.065265] raid1: sdc7: redirecting sector 489900632 to another mirror [12607.621121] raid1: sdc7: redirecting sector 489900640 to another mirror [12623.165856] raid1: sdc7: redirecting sector 489900648 to another mirror [12638.699474] raid1: sdc7: redirecting sector 489900656 to another mirror [12655.610881] raid1: sdc7: redirecting sector 489900664 to another mirror [12672.255617] raid1: sdc7: redirecting sector 489900672 to another mirror [12672.288746] raid1: sdc7: redirecting sector 489900680 to another mirror [12672.332376] raid1: sdc7: redirecting sector 489900688 to another mirror [12672.362935] raid1: sdc7: redirecting sector 489900696 to another mirror [12674.201177] raid1: sdc7: redirecting sector 489900704 to another mirror [12698.045050] raid1: sdc7: redirecting sector 489900712 to another mirror [12698.089309] raid1: sdc7: redirecting sector 489900720 to another mirror [12698.111999] raid1: sdc7: redirecting sector 489900728 to another mirror [12698.134006] raid1: sdc7: redirecting sector 489900736 to another mirror [12719.034376] raid1: sdc7: redirecting sector 489900744 to another mirror [12734.545775] raid1: sdc7: redirecting sector 489900752 to another mirror [12734.590014] raid1: sdc7: redirecting sector 489900760 to another mirror [12734.624050] raid1: sdc7: redirecting sector 489900768 to another mirror [12734.647308] raid1: sdc7: redirecting sector 489900776 to another mirror [12734.664657] raid1: sdc7: redirecting sector 489900784 to another mirror [12734.710642] raid1: sdc7: redirecting sector 489900792 to another mirror [12734.721919] raid1: sdc7: redirecting sector 489900800 to another mirror [12734.744732] raid1: sdc7: redirecting sector 489900808 to another mirror [12734.779330] raid1: sdc7: redirecting sector 489900816 to another mirror [12782.604564] raid1: sdb7: redirecting sector 1242934216 to another mirror [12798.264153] raid1: sdc7: redirecting sector 1242935080 to another mirror [13245.832193] raid1: sdb7: redirecting sector 489898296 to another mirror [13261.376929] raid1: sdb7: redirecting sector 489898304 to another mirror [13276.966043] raid1: sdb7: redirecting sector 489898312 to another mirror [13294.366992] raid1: sdc7: redirecting sector 489898496 to another mirror although the arrays are still running on all disks - they haven't given up on any yet: # cat /proc/mdstat Personalities : [raid1] [raid0] md10 : active raid0 md0[0] md1[1] 3368770048 blocks super 1.2 512k chunks md1 : active raid1 sde2[2] sdd2[1] 1464087824 blocks super 1.2 [2/2] [UU] md0 : active raid1 sdb7[0] sdc7[2] 1904684920 blocks super 1.2 [2/2] [UU] unused devices: <none> So I think I have some idea what the problem is but I am not a linux sysadmin expert by the remotest stretch of the imagination and would really appreciate some clue checking here with my diagnosis and what do I need to do: obviously I need to source another drive for sdc. (I'm guessing I could buy a larger drive if the price is right: I'm thinking that one day I'll need to grow the size of the array and that would be one less drive to replace with a larger one) then use mdadm to fail out the existing sdc, remove it and fit the new drive fdisk the new drive with the same size partition for the array as the old one had use mdadm to add the new drive into the array that sound OK?

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• Suggestions for programming language and database for a high end database querying system (>50 milli

  - by mmdave

  These requirements are sketchy at the moment, but will appreciate any insights. We are exploring what would be required to build a system that can handle 50 database million queries a day - specifiically from the programming language and database choice Its not a typical website, but an API / database accessing through the internet. Speed is critical. The application will primarily receive these inputs (about a few kb each) and will have to address each of them via the database lookup. Only a few kb will be returned. The server will be run over https/ssl.

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• Microsoft SQL Server High-Availability Videos and Q&A Log

  - by KKline

  You Want Videos? We Got Videos! I always enjoy getting the chance to catch up with author, consultant, and Microsoft Clustering MVP Allan Hirt . Allan and I recently presented two sessions covering an overview of high availability in Microsoft SQL Server and, the following week, a demo of how to implement several different kinds of high availability techniques including database mirroring, transactional replication, and Windows clustering services. You can see videos of these presentations at the...(read more)

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• High load (and high temp) with idle processes

  - by Nanne

  I've got a semi-old laptop (toshiba satellite a110-228), that's appointed 'laptop for the kids' by my sister. I've installed ubuntu netbook (10.10) on it because of the lack-of memory and it seems to work fine, accept from some heat-issues. These where never a problem under windows. It looks like I've got something similar to this problem: Load is generally 1 or higher, sometimes its stuck at 0.80, but its way to high. Top/htop only show a couple of percentage CPU use (which isn't too shocking, as i'm not doing anything). At this point all the software is stock, and i'd like to keep it that way because its supposed to be the easy-to-maintain kids computer. Now I'd like to find out: What could be the cause of the high load? Could it be as this thread implies, some driver, are there other options to check? How could I see what is really keeping the system hot and bothered? How to check what runs, etc etc? I'd like to pinpoint the culprint. further steps to take for debugging? The big bad internet leads me to believe that it might be the graphics drivers. The laptop has an Intel 945M chipset, but that doesn't seem to be one of the problem childs in this manner (I read a lot abotu ATI drivers that need special isntall). I'd not only welcome hints to directly solve this (duh) but also help in starting to debug what is going on. I am really hesitant in installing an older kernel, as I want it to be stock, and easy upgradeable (because I don't live near it, it should run without me ;) ) As an afterthought: to keep the whole thing cooler, can I 'amp up' the fancontrol? Its only going "airplane" mode when the computer is 95 Celcius, which is a tad late for my taste. Top: powertop:

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• Consumer Electronics Show (CES):CRM for High Technology Firms

  - by charles.knapp

  The Consumer Electronics Show, opening Thursday, showcases product innovations that stem from best practices in design, manufacturing, and distribution. Oracle and IBM invite you to learn best practices from peers, as well as why it matters to use CRM tailored for high technology firms -- offered only by Oracle. On Wednesday, January 5, 1-7 pm at the Bellagio Hotel Las Vegas, learn from peers at IBM, VTech, Plantronics, Cisco, Symantec, and Oracle about how to improve:Channel sales, marketing, and operations management - maximize new product introductions (NPI), sales, forecasts, training, channel promotions, and settlement Winning the deal - determine the right price for the right deal for the "perfect quote," capture the order, and manage orders Collaborative and rapid supply chain planning - improve agility, inventory turns, and profits Please join us for the Oracle/IBM CES High Technology Summit and make useful connections with your peers at the evening networking reception. Register now for this FREE event.

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• Soda Cans Exploding Under the Stress of High Voltage [Video]

  - by Jason Fitzpatrick

  In an effort to start your Monday off in true Mad Scientist style, we bring you soda cans being decimated by thousands of volts in a “Thumper”. What is a thumper, you ask? During office hours, it’s a high-voltage testing unit most often used to stress test electric cables. In the off hours, however, the electrical engineering geeks over at The Geek Group like to shove anywhere from a few hundred to thousands of volts through unsuspecting objects to see what happens. In this installation they’re shooting high voltage through a variety of soft drink cans with an end result that sounds and looks like a cannon loaded with Mountain Dew. [via Hacked Gadgets] HTG Explains: What Is RSS and How Can I Benefit From Using It? HTG Explains: Why You Only Have to Wipe a Disk Once to Erase It HTG Explains: Learn How Websites Are Tracking You Online

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• High Availability ASP.Net MVC

  - by user360730

  When building an ASP.NET MVC application with High Availability is it best practice to keep the session state on the SQL Server, if there is no state server available?

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• Bullet Time in Real Life: Impacts Slowed Down with High Speed Cameras

  - by Jason Fitzpatrick

  Combine a little shooting range fun with a camera capable of shooting a million frames per second and you’ve got yourself the basis of pretty hypnotizing video. In the video above various rifle and handgun rounds are fired at a variety of materials–sheet metal, plate metal, gelatin–and captured in a halo of fragments and splatters. Have an equally enthralling high speed video to share? Throw a link in the comments! [via Mashable] How To Be Your Own Personal Clone Army (With a Little Photoshop) How To Properly Scan a Photograph (And Get An Even Better Image) The HTG Guide to Hiding Your Data in a TrueCrypt Hidden Volume

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• What do you consider to be a high-level language and for what reason?

  - by Anto

  Traditionally, C was called a high-level language, but these days it is often referred to as a low-level language (it is high-level compared to Assembly, but it is very low-level compared to, for instance, Python, these days). Generally, everyone calls languages of the sort of Python and Java high-level languages nowadays. How would you judge whether a programming language really is a high-level language (or a low-level one)? Must you give direct instructions to the CPU while programming in a language to call it low-level (e.g. Assembly), or is C, which provides some abstraction from the hardware, a low-level language too? Has the meaning of "high-level" and "low-level" changed over the years?

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• How to force high-dpi scaling?

  - by Ian Boyd

  How can i force an application to be high-dpi scaled? Or alternatively, how can an application that is not manifested as high-dpi aware, and doesn't have dpi-scaling disabled from the Properties-Compatibility tab, not be scaled? Pretend i have an application, who's developers decided to manifest it as high-dpi aware, when it really isn't. How can i force dpi-scaling? Pretend i have an applicaiton that Microsoft has applied the "HighDpiAware" compatiblity shim to, when the application really isn't. How can i force dpi-scaling? Pretend i have an application (i.e. Shareaza) that does not have a dpi-aware manifest, does not disable dpi-scaling from the application's Properties tab, but high-dpi scaling is not being applied? How can i force it? How can i force Windows to apply dpi-scaling to an application? See also

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• Scalable WordPress Host for High-Volume Site?

  - by Jonathan Eunice

  I need recommendations for a scalable web host for a high volume WordPress web site. For my purposes, high-volume might be 100K-500K visitors/hour. Might think towards a 1M/hour burst rate as a "high water mark." I know WP isn't the highest-performing platform out there (ha!), but it's non-negotiable. I can do "the usual optimizations" (e.g. put static files in a CDN, run and follow the advice of performance analyzers like YSlow, etc). But it will still be WordPress, and there will be a dozen or so plugins involved. So, where to host the site? Most "what's the best WordPress host?" discussions seem to focus on lowest-cost. I need the opposite. What are the high-volume, scalable, or clustered WordPress hosts with which you've had great experiences?

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• No apparent reason for high load average

  - by Oz.

  We have several web servers running on Amazon (ec2) c1.xlarge, over Amazon AMI. The servers are duplicates of each other, running the exact same hardware and software. Each server spec is: 7 GB of memory 20 EC2 Compute Units (8 virtual cores with 2.5 EC2 Compute Units each) 1690 GB of instance storage 64-bit platform I/O Performance: High API name: c1.xlarge A couple of weeks ago we have run a yum upgrade on one of the servers. Starting on this upgrade the upgraded server started showing a high load average. Needless to say, we did not update the other servers and we can not do so until we understand the reason for this behavior. The strange thing is that when we compare the servers using top or iostat, we can not find the reason for the high load. Note that we have moved traffic from the "problematic" server to the others, which have made the "problematic" server less crowded in terms of requests, and still his load is higher. Do you have any idea what could it be, or where else can we check? Many thanks for the help! Oz. # # proper server # w command # 00:42:26 up 2 days, 19:54, 2 users, load average: 0.41, 0.48, 0.49 USER TTY FROM LOGIN@ IDLE JCPU PCPU WHAT pts/1 82.80.137.29 00:28 14:05 0.01s 0.01s -bash pts/2 82.80.137.29 00:38 0.00s 0.02s 0.00s w # # proper server # iostat command # Linux 3.2.12-3.2.4.amzn1.x86_64 _x86_64_ (8 CPU) avg-cpu: %user %nice %system %iowait %steal %idle 9.03 0.02 4.26 0.17 0.13 86.39 Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn xvdap1 1.63 1.50 55.00 367236 13444008 xvdfp1 4.41 45.93 70.48 11227226 17228552 xvdfp2 2.61 2.01 59.81 491890 14620104 xvdfp3 8.16 14.47 94.23 3536522 23034376 xvdfp4 0.98 0.79 45.86 192818 11209784 # # problematic server # w command # 00:43:26 up 2 days, 21:52, 2 users, load average: 1.35, 1.10, 1.17 USER TTY FROM LOGIN@ IDLE JCPU PCPU WHAT pts/0 82.80.137.29 00:28 15:04 0.02s 0.02s -bash pts/1 82.80.137.29 00:38 0.00s 0.05s 0.00s w # # problematic server # iostat command # Linux 3.2.20-1.29.6.amzn1.x86_64 _x86_64_ (8 CPU) avg-cpu: %user %nice %system %iowait %steal %idle 7.97 0.04 3.43 0.19 0.07 88.30 Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn xvdap1 2.10 1.49 76.54 374660 19253592 xvdfp1 5.64 40.98 85.92 10308946 21612112 xvdfp2 3.97 4.32 93.18 1087090 23439488 xvdfp3 10.87 30.30 115.14 7622474 28961720 xvdfp4 1.12 0.28 65.54 71034 16487112

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• High quality / high speed dvd reader for Mac Pro

  - by deadprogrammer

  I have a high end Mac pro, but one thing in is that I'm unhappy with is a DVD drive. It's a Hitachi GH41N. Apple calls it a "superdrive", but it's anything but. The damn thing makes an amazing amount of noise, and isn't too fast either. What I want is a state of the art, fast, quiet DVD reader, preferably not even a burner. What should I get?

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• High server load - [jbd2/md1-8] using 99.99% IO

  - by Alex

  I've been having spike in load over the last week. This usually occurs once or twice a day. I've managed to identify from iotop that [jbd2/md1-8] is using 99.99 % IO. During the high load times there is no high traffic to the server. Server specs are: AMD Opteron 8 core 16 GB RAM 2x2.000 GB 7.200 RPM HDD Software Raid 1 Cloudlinux + Cpanel Mysql is properly tuned Apart from the spikes, the load usually is around 0.80 at most. I've searched around but can't find what [jbd2/md1-8] does exactly. Has anyone had this problem or does anyone know a possible solution? Thank you. UPDATE: TIME TID PRIO USER DISK READ DISK WRITE SWAPIN IO COMMAND 16:05:36 399 be/3 root 0.00 B/s 38.76 K/s 0.00 % 99.99 % [jbd2/md1-8]

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• Cheapest High Available Web Server [closed]

  - by xyz

  I would like to create a high-available setup (e.g. a small cluster) for a webserver, i.e. it will run Apache, PHP and MySQL. There will be between 2-8 small websites running with only very little traffic and workload. High availability is however very important. I don't want to be dependent on 1 datacenter, so there must be a minimum of 2 servers placed in different datacenters, and if one server goes down, the user must experience no or only a minimum of downtime - and no data loss. I have considered Amazon AWS using their Elastic Load Balancing, since it is possible to buy 2 EC2 instances in 2 availability zones and set up load balancing and RDS (Multi-AZ). However this seems rather expensive. Using the AWS price calculator http://calculator.s3.amazonaws.com/calc5.html it totals to 185$/month the first year (including the free tier). Are my calculations incorrect or is there a cheaper way to make this HA setup? Best regards

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• How to setup Wordpress High Availability

  - by Ketam

  I have installed Galera Cluster on 3 cluster + 1 management. I wanted to make it like this, Server1: Home (www.domain.com) Server2: For BBpress/Forum (Forum Tab Menu will forward to forum.domain.com) Server3: BuddyPress Activity (Social Tab Menu will forward to social.domain.com) The purpose I am doing this is to distribute my resource and load balancing each other at same time. However, I have difficulty to setup Apache Load-Balancing/mod_proxy/clustering or any suitable to have high availability WordPress. Any best suggestion/solution to make high availability WordPress? Or how to? And another question is I tried to copy whole WordPress files & folders to Server2 connecting to local database (same data inside since it is already on Galera Cluster) but the page blank. Any advice? OS: Centos 6.2 Thanks in advanced.

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• No clue for high load average on top

  - by Oz.

  We have several machines on Amazon (ec2) of the type c1.xlarge with 16 cpus, running the Amazon AMI. Details on the machine: 7 GB of memory 20 EC2 Compute Units (8 virtual cores with 2.5 EC2 Compute Units each) 1690 GB of instance storage 64-bit platform I/O Performance: High API name: c1.xlarge One out of the several machines is showing a high load average, since we have run the last yum upgrade a couple of weeks a go. We did not yet update the other machines, and everything looks normal on them. The strange thing is that the top command not showing any hint for the cause of the load. CPUs are 4.8%us, 1.1%sy, 0.0%ni, 94.1%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st(see below). Mem is about 1.5GB free. Any idea what could it be, or where else can we check? Many thanks for the help. # # top # top - 07:57:42 up 4:18, 1 user, load average: 1.36, 1.45, 1.47 Tasks: 131 total, 1 running, 130 sleeping, 0 stopped, 0 zombie Cpu(s): 4.8%us, 1.1%sy, 0.0%ni, 94.1%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Mem: 7120092k total, 5644920k used, 1475172k free, 532888k buffers Swap: 0k total, 0k used, 0k free, 3463936k cached PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND 1557 mysql 20 0 1829m 374m 6448 S 14.3 5.4 11:15.09 mysqld 6655 apache 20 0 416m 49m 3744 S 9.3 0.7 0:04.85 httpd 27683 apache 20 0 421m 54m 3708 S 9.0 0.8 0:00.99 httpd 6682 apache 20 0 424m 57m 3788 S 8.3 0.8 0:03.81 httpd 16816 apache 20 0 419m 51m 3760 S 4.3 0.7 0:04.09 httpd 22182 apache 20 0 417m 50m 3756 S 1.7 0.7 0:06.34 httpd 219 root 20 0 0 0 0 S 0.3 0.0 0:00.34 kworker/7:1 699 root 20 0 0 0 0 S 0.3 0.0 0:00.40 kworker/3:1 1 root 20 0 19376 1508 1212 S 0.0 0.0 0:00.29 init 2 root 20 0 0 0 0 S 0.0 0.0 0:00.00 kthreadd 3 root 20 0 0 0 0 S 0.0 0.0 0:00.71 ksoftirqd/0

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• High CPU from httpd process

  - by KHWeb

  I am currently getting high CPU on a server that is just running a couple of sites with very low traffic. One of the sites is in still development going live soon. However, this site is very very slow...When browsing through its pages I can see that the CPU goes from 30% to 100% for httpd (see top output below). I have tuned httpd & MySQL, Apache Solr, Tomcat for high performance, and I am using APC. Not sure what to do from here or how to find the culprit as I have a bunch of messages on the httpd log and have been chasing dead ends for some time...any help is greatly appreciated. Server: AuthenticAMD, Quad-Core AMD Opteron(tm) Processor 2352, RAM 16GB Linux 2.6.27 64-bit, Centos 5.5 Plesk 9.5.4, MySQL 5.1.48, PHP 5.2.17 Apache/2.2.3 (CentOS) DAV/2 mod_jk/1.2.15 mod_ssl/2.2.3 OpenSSL/0.9.8e-fips-rhel5 PHP/5.2.17 mod_perl/2.0.4 Perl/v5.8.8 Tomcat6-6.0.29-1.jpp5, Tomcat-native-1.1.20-1.el5, Apache Solr top 17595 apache 20 0 1825m 507m 10m R 100.4 3.2 0:17.50 httpd 17596 apache 20 0 1565m 247m 9936 R 83.1 1.5 0:10.86 httpd 17598 apache 20 0 1430m 110m 6472 S 54.5 0.7 0:08.66 httpd 17599 apache 20 0 1438m 124m 12m S 37.2 0.8 0:11.20 httpd 16197 mysql 20 0 13.0g 2.0g 5440 S 9.6 12.6 297:12.79 mysqld 17617 root 20 0 12748 1172 812 R 0.7 0.0 0:00.88 top 8169 tomcat 20 0 4613m 268m 6056 S 0.3 1.7 6:40.56 java httpd error_log [debug] prefork.c(991): AcceptMutex: sysvsem (default: sysvsem) [info] mod_fcgid: Process manager 17593 started [debug] proxy_util.c(1854): proxy: grabbed scoreboard slot 0 in child 17594 for worker proxy:reverse [debug] proxy_util.c(1967): proxy: initialized single connection worker 0 in child 17594 for (*) [debug] proxy_util.c(1854): proxy: grabbed scoreboard slot 0 in child 17595 for worker proxy:reverse [debug] proxy_util.c(1873): proxy: worker proxy:reverse already initialized [notice] child pid 22782 exit signal Segmentation fault (11) [error] (43)Identifier removed: apr_global_mutex_lock(jk_log_lock) failed [debug] util_ldap.c(2021): LDAP merging Shared Cache conf: shm=0x7fd29a5478c0 rmm=0x7fd29a547918 for VHOST: example.com [info] APR LDAP: Built with OpenLDAP LDAP SDK [info] LDAP: SSL support available [info] Init: Seeding PRNG with 256 bytes of entropy [info] Init: Generating temporary RSA private keys (512/1024 bits) [info] Init: Generating temporary DH parameters (512/1024 bits) [debug] ssl_scache_shmcb.c(374): shmcb_init allocated 512000 bytes of shared memory [debug] ssl_scache_shmcb.c(554): entered shmcb_init_memory() [debug] ssl_scache_shmcb.c(576): for 512000 bytes, recommending 4265 indexes [debug] ssl_scache_shmcb.c(619): shmcb_init_memory choices follow [debug] ssl_scache_shmcb.c(621): division_mask = 0x1F [debug] ssl_scache_shmcb.c(623): division_offset = 96 [debug] ssl_scache_shmcb.c(625): division_size = 15997 [debug] ssl_scache_shmcb.c(627): queue_size = 2136 [debug] ssl_scache_shmcb.c(629): index_num = 133 [debug] ssl_scache_shmcb.c(631): index_offset = 8 [debug] ssl_scache_shmcb.c(633): index_size = 16 [debug] ssl_scache_shmcb.c(635): cache_data_offset = 8 [debug] ssl_scache_shmcb.c(637): cache_data_size = 13853 [debug] ssl_scache_shmcb.c(650): leaving shmcb_init_memory()

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• High Availability with 2 servers?

  - by Tom R

  Is it possible to have a high availability setup with 2 servers? Running Windows Web Server 2008 and MSSQL Web Edition (as I know Express isn't supported)? Getting to the point where our one dedicated server needs scaled out and going to a second server already more than doubles the cost as need to use Web Edition rather than Express (db is only 500MB).

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• high resolution on small screen size

  - by vishesh

  I have recently got an intel ultrabook,but its screen size is 13.3' and the native resolution is 1600X900.So the problem is that the letters that appear on screen are very small.Reducing resolution blurs the display and making everything bigger also doesn't feel very good.is there a way to get around this problem without changing hardware. I am even ok with this high resolution but I am concerned about the harmful effects it might have on my eyes in long term. Any advice will be very useful.Please help

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• Why not have a High Level Language based OS? Are Low Level Languages more efficient?

  - by rtindru

  Without being presumptuous, I would like you to consider the possibility of this. Most OS today are based on pretty low level languages (mainly C/C++) Even the new ones such as Android uses JNI & underlying implementation is in C In fact, (this is a personal observation) many programs written in C run a lot faster than their high level counterparts (eg: Transmission (a bittorrent client on Ubuntu) is a whole lot faster than Vuze(Java) or Deluge(Python)). Even python compilers are written in C, although PyPy is an exception. So is there a particular reason for this? Why is it that all our so called "High Level Languages" with the great "OOP" concepts can't be used in making a solid OS? So I have 2 questions basically. Why are applications written in low level languages more efficient than their HLL counterparts? Do low level languages perform better for the simple reason that they are low level and are translated to machine code easier? Why do we not have a full fledged OS based entirely on a High Level Language?

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• GlusterFs - high load 90-107% CPU

  - by Sara

  I try and try and try to performance and fix problem with gluster, i try all. I served on gluster webpages, php files, images etc. I have problem after update from 3.3.0 to 3.3.1. I try 3.4 when i think maybe fix it but still the same problem. I temporarily have 1 brick, but before upgrade will be fine. Config: Volume Name: ... Type: Replicate Volume ID: ... Status: Started Number of Bricks: 0 x 2 = 1 Transport-type: tcp Bricks: Brick1: ...:/... Options Reconfigured: cluster.stripe-block-size: 128KB performance.cache-max-file-size: 100MB performance.flush-behind: on performance.io-thread-count: 16 performance.cache-size: 256MB auth.allow: ... performance.cache-refresh-timeout: 5 performance.write-behind-window-size: 1024MB I use fuse, hmm "Maybe the high load is due to the unavailable brick" i think about it, but i cant find information on how to safely change type of volume. Maybe u know how?

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• Providing high availability and failover using MySQL on EC2

  - by crb

  I would like to have a highly-available MySQL system, with automatic failover, running on Amazon EC2 instances. The standard approach to solving this is problem Heartbeat + DRBD, but I've found a lot of posts suggesting DRBD doesn't work on EC2, though none saying exactly why. Obviously, a serial heartbeat or distinct network is out of the question in the virtualised environment. It would also be good to have the different servers be in different availability zones, but we're getting into a much harder problem there. What are peoples' opinion on having a high uptime solution in "the cloud"?

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