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• HostGator hosting account and DNS servers

  - by fxuser

  I have a hosting package on HostGator on domain example.com I also got a VPS server from Digital Ocean and have setup the DNS Details on the server there (A Record pointing on DO server IP with @ as hostname) and have also setup the DNS Servers on my domain DNS Settings which is hosted on HostGator. All seem okay right now... It's been 3-4 hours I think till I made these changes and when I point to example.com I still get on the active hosting package files instead of the server files. Do I need to cancel the hosting package first before I can make this work? EDIT: If I'm in the wrong site please move it to the correct one.

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• Visual Studio 2012 C# web application to hostgator? [duplicate]

  - by Trevor

  This question already has an answer here: How to find web hosting that meets my requirements? 5 answers I have a web application I developed in visual studio and I am looking to get it hosted on a domain I registered. The server side of the application is in C#. Is there a way I can get this application hosted on hostgator? How would I go about doing that? If not, what are some options I have?

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• Configuring CakePHP on Hostgator

  - by yaeger

  I have absolutely no idea what I am doing wrong here. I have followed just about every guide there is with installing cakephp on shared hosting and I am still having problems. I have also started over each time when following a guide. Maybe someone can help me out here as I am out of options. Here is my current setup: / app webroot vendors lib cake public_html .htaccess index.php plugins I have configured the index.php file in the public_html to point to the correct files. I have also done this in the index.php file located in webroot folder. I am getting an Internal 500 server error and it says to check my logs for what the error specifically is. However there are no logs being generated. I removed the .htaccess file from the public_html folder and I get the following errors: Warning: require(/app/webroot/index.php) [function.require]: failed to open stream: No such file or directory in /home/user/public_html/index.php on line 40 Fatal error: require() [function.require]: Failed opening required '/app/webroot/index.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/user/public_html/index.php on line 40 line 40 is require APP_DIR . DS . WEBROOT_DIR . DS . 'index.php'; DS = "/" WEBROOT_DIR = "app" Anyone have any suggestions? I am at lost at what I am doing wrong.

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• How to deploy Java Web Application in Hostgator?

  - by Mujahid

  I have a Java Web application and I have a VPS hosting bought from Hostgator in which recently the tomcat has been installed. But I couldn't find a way to deploy my application and I talked with more than 3 Hostgator technical agents and none of them know how to deploy the Java application in tomcat in Hostgator server and they say they don't give support for hosting Java application. Does anyone have deployed any Java application in hostgator server? If you know please help me to host my application.

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• Help deploying using Capistrano to HostGator

  - by Kyle Macey

  My company uses HostGator to host our web sites, and I'm having a heck of a time figuring out what my final steps are to get a functioning RoR app up there. I've got all the way up to configuring mongrel (I think?) and being able to run deploy:cold without any errors. However, I can't seem to get the app to show up in the designated CPanel area (HG says the name "current" is already reserved for another application), and I'm not sure which port was allowed for me to use. I've opened tickets with Customer Support just to be told that "You can't access the database with root"... Totally unrelated to my question... So I think I'm in the final stretch and if anyone has any insight or experience with HostGator, please cue me in.

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• How do I Setup Multiple Sites in HostGator Shared Hosting?

  - by cillosis

  I recently decided to consolidate all of my random projects into a single hosting account as it was starting to get very expensive to run each on an individual hosting plan. I purchased the HostGator Baby plan which allows hosting of multiple domains. You have to set it up with a root domain name which is fine (I used my portfolio domain name). As far as file structure, I wanted a folder for each site in /public_html so the structure looks like this: - public_html/ - myportfolio.com/ - ... my files ... - anothersite.com/ - ... my files ... - thirdsite.com/ - ... my files ... I setup add-on domains and pointed them to their respective folders which works fine. My problem is the root domain ex. myportfolio.com expects it's files to be contained at the root of /public_html rather than within it's folder I created. I setup a redirect to point requests for myportfolio.com to myportfolio.com/myportfolio.com/ which works initially except (at least in my WordPress installation) it still references it's root folder as public_html. TL;DR; What is the best way to go about setting up multiple site hosting in a shared hosting environment (i.e. I can't setup vhosts). Does anybody know of any tutorials or videos that walk through this more clearly? Thanks.

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• Why domain.com appears as theplant.com when hosted on hostgator?

  - by silow

  I have a script that's supposed to detect the url of its caller website. If the caller is another website, it should give something like http://callersite.com. I'm using this line of php code (though I suspect this won't matter for sysadmins) gethostbyaddr($_SERVER['REMOTE_ADDR']) I'm testing with a caller site that's hosted on hostgator. What I'm noticing though is that I don't get callersite.com, I get something like 1a.12.12ab.static.theplanet.com. I don't know what theplanet.com is and why I'm not getting caller site.com. Also what do I need to do to really get the domain of the site making a call to my script? -- Thanks for the explanation. Some have advised I use $_SERVER['HTTP_REFERER'] but it's not what I'm after. My script acts as an API. Another website makes a curl request to it and gets an output and later on presents it to the user. So http referrer gives false since the caller site.com is making a direct call to me. So any hope?

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• Hostgator SSH returns Too many authentication failures for username

  - by Tri Nguyen

  I was trying to ssh into my Hostgator shared hosting account following this guide: http://support.hostgator.com/articles/getting-started/how-do-i-get-and-use-ssh-access However, it returns this error: Received disconnect from 96.125.167.124: 2: Too many authentication failures for tridn I tried to search around for a solution, and found this: http://www.ipreferjim.com/2011/07/hostgator-ssh-warns-too-many-authentication-failures/ I tried doing what he suggested, but encountered another error: jailshell: .ssh/authorized_keys: No such file or directory So I ssh into my server using the PubkeyAuthentication=n flag, and create a directory called .ssh and a file called authorized_keys. I then redid what was suggested in the article, which is this: cat ~/.ssh/hostgator.pub | ssh -p 2222 -o PubkeyAuthentication=no [email protected] 'cat >> .ssh/authorized_keys' (note: my ssh key is called hostgator.pub. it's dsa I verified that the authorized_keys now has the content of this key. However, it still get the same error as before: eceived disconnect from 96.125.167.124: 2: Too many authentication failures for tridn Anybody knows how I should proceed next?

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• Why is the wrong name server information at crsnic.net & gtld-servers.net ?

  - by danorton

  Did I screw this up? I don’t even know how this might have happened, so I’d like to learn. I’m trying out HostGator’s reseller service and I bought a domain name through it, but I didn’t want the default name servers and so I changed them during the registration. After registration the domain name record is correct everywhere except at whois-servers.net and whois.crsnic.net and it looks like the DNS network is using that same information. $ whois -h whois.enom.com. example.com ... Name Servers: dns1.name-services.com dns2.name-services.com dns3.name-services.com dns4.name-services.com dns5.name-services.com ... $ whois -h whois.crsnic.net. example.com Domain Name: EXAMPLE.COM Registrar: ENOM, INC. Whois Server: whois.enom.com Referral URL: http://www.enom.com Name Server: NS1.HOSTGATOR.COM Name Server: NS2.HOSTGATOR.COM Status: clientTransferProhibited Updated Date: 01-jun-2010 Creation Date: 31-may-2010 Expiration Date: 31-may-2011 >>> Last update of whois database: Tue, 01 Jun 2010 19:20:47 UTC <<< ... $ dig +norecurse @b.gtld-servers.net. example.com. NS ... ;; AUTHORITY SECTION: example.com. 172763 IN NS ns2.hostgator.com. example.com. 172763 IN NS ns1.hostgator.com. ... My next step is to let HostGator have a look, but first I want to better understand how this happened. Thanks.

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• Can domain "masking" be setup in BIND\cPanel

  - by ServerAdminGuy45

  I am supporting a client, let's say he has the domain "acme.com". He registered with GoDaddy and set the name servers to point to his crappy hostgator shared account. He uses cPanel on the hostgator account to set up his subdomains. Is it possible to setup some kind of domain masking so that when someone connects to "application.acme.com", it really forwards to "cloud-solution-provider.com". I mean the actual domain "cloud-solution-provider.com" because it resolves to different IPs based upon geolocation. For this reason I can't just set application.acme.com to point to the IP that cloud-solution-provider.com resolves to. I want the ability for a user to RDP to "application.acme.com" and be sent to the desktop served by "cloud-solution-provider.com", whatever that IP may be. Perhaps I can have GoDaddy be the nameserver? I have a feeling this would break Hostgator since there is a website at acme.com and shop.acme.com

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• Installation requirements of django installing in hostgator dedicated server

  - by jaypabs

  First, before I install OSQA on my dedicated server at hostgator, I want to know the requirements. I don't want to screw up my server so it's better to ask question first. I have read a lot of tutorial on the internet regarding Django but I want to clarify something before I proceed. On my dedicated server I don't use FCGI. Instead I use Mod SuPHP. A lot of tutorial is talking about installing python using FCGI. My question is if it is safe to install Python if I'm using SuPHP? Is it safe to use the tutorial on this link: http://wiki.osqa.net/display/docs/Installing+OSQA+on+CentOS6?focusedCommentId=4784144 Thanks in advance for your help.

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• Host forwarding fails, server is up, domain name tests ambiguous

  - by jayunit100

  I have a domain name registered with http://www.registryrocket.com/ The "main" site, which is called rudolfcode.net, is registered under godaddy, and forwards to a heroku site (rudolfcode.herokuapp.com). I have found that the main site, rudolfcode.net works, but the hostgator forwarding has stopped working (firefox simply fails when you point to http://www.rudolflabs.com, which is the domain name registered by hostgator). How can I debug this issue ? Finally, I have tried to run some DNS tests, and here are the results : Im not sure what the failures mean .... But Im pretty sure that "Conecting to WWW Home Page" failed is a pretty bad sign ! Thanks.

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• Do all domains on the same shared hosting server have the same IP or ID

  - by silow

  Here's what I've got: siteA.com and siteB.com are hosted on hostgator. They're hosted on the same account of a shared hosting server (not VPS or dedicated). script.php is an external site that each of these 2 sites are accessing. I noticed that when siteA.com or siteB.com access the outside script.php, the script identifies them both as 1a.12.12ab.static.theplanet.com (apparently because hostgator uses theplanet.com servers). The fact that they're identified as the same value isn't surprising because after all they're hosted on the same account /home/user123/public_html. What I'm wondering about is how about other websites that are hosted on the same shared hosting server, but under other accounts. Basically other websites that are under another developer's control, but just happen to share the same hardware (hosting server). Do they also have the exact same identifier 1a.12.12ab.static.theplanet.com or that changes by account?

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• Do all domains on the same shared hosting server have the same IP or ID

  - by silow

  Here's what I've got: siteA.com and siteB.com are hosted on hostgator. They're hosted on the same account of a shared hosting server (not VPS or dedicated). script.php is an external site that each of these 2 sites are accessing. I noticed that when siteA.com or siteB.com access the outside script.php, the script identifies them both as 1a.12.12ab.static.theplanet.com (apparently because hostgator uses theplanet.com servers). The fact that they're identified as the same value isn't surprising because after all they're hosted on the same account /home/user123/public_html. What I'm wondering about is how about other websites that are hosted on the same shared hosting server, but under other accounts. Basically other websites that are under another developer's control, but just happen to share the same hardware (hosting server). Do they also have the exact same identifier 1a.12.12ab.static.theplanet.com or that changes by account?

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• Openid not working in OSQA hosted on hostgator

  - by Pankaj Khurana

  Hi, I have installed osqa on server hosted on hostgator. Openid is not working at all. When i click on google under login i get Page not found (404) error. I am unable to figure out the reason for the same? Please help me on this Thanks

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• Can someone explain the true landscape of Rails vs PHP deployment, particularly within the context of Reseller-based web hosting (e.g., Hostgator)?

  - by rcd

  Currently, I have a reseller account with the company HostGator. I design websites, which up until now have occasionally been wrapped in Wordpress CMSs and the like (PHP applications). I then sell hosting (of the site I've designed) to the client, which is pretty simple, in that I can simply click a button and add a new shared hosting account/site with whatever settings I want. Furthermore, I then utilize WHMCS to automate billing and account management. It's a nice package and pretty simple. I pay something like $25 a month, and can sell a hundred accounts under this (because my clients bandwidth requirements are low). Now I am finding the need to develop more customized applications, including a minimalist CMS and several proprietary things. I soon anticipate developing these apps for clients as well. Thus, I've spent the past few months learning Rails, and it's coming along well now. The thing that has nagged at me all along, though, is the deployment issue. I can't wrap my brain around it. It seems like all of the popular options (Heroku, etc) have nice automation with git and are set up in the "Rails Way". I get that (sort of). But it's terribly expensive... a single dyno, a helper, and the cheapest database (which they say is mainly suitable for testing) that isn't limited to 5MB runs $51. This is for ONE app!!! Throw in a "production" DB and you're over $200. This is like... the same prices as getting a server somewhere, right? Meanwhile, going back to what I guess is a "traditional" hosting environment with Hostgator, their server only has Ruby 1.8.7 and Rails 2.3.5... No Rails 3. AND, no Passenger (not that I really understand the difference in CGI or mod_rails or whatever, but they say Passenger is the simplest). So I'm to understand that if I build an app in Rails 3, it won't run at all on this host? But damn, I already have these accounts under my reseller account there, all running static html and/or PHP stuff, right? So what now? How do I get all of this under one simple (and affordable) roof? Forgive my ignorance, but I just don't get it. Managing a VPS is cool and all, but entails learning server admin stuff and security... And it's expensive. I get that a shared and/or reseller "server-based" (forgive the terminology) may be inadequate for large-scale apps that use a lot of bandwidth... But what about for those of us who are building real (but small and low bandwidth) apps (with Rails) and who want to deploy them simply, cheaply, using the same conceptual approach as PHP? Even after learning all of this Ruby and Rails stuff for months, I'm questioning whether it's worth it when it comes to deployment. I want to build a small app, upload it to my home directory on a shared server account, and just make it run. Why should that be so hard? Am I just choosing the wrong language/framework? Forgive my ignorance in the subject; these questions are not rhetorical; just trying to learn here. So: 1) I'd appreciate if someone could give me a good rundown of how to understand deployment in Rails vs. PHP. 2) I'd appreciate if someone could address my issue with running a hosting/web business around reseller hosting (Hostgator) while also being able to host Rails apps. Can it be done? And how can a company like Hostgator completely ignore what's current in Rails/Ruby? Thanks.

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• Django Dying on Shared Hosting Environment (Too Many MySQL Connections)

  - by Tom

  I've had a Django site up and running on HostGator (client requirement), following these instructions, for a few weeks now. I had seen two error emails about pages dying with (1040: Too many MySQL connections) but had never been able to recreate the problem. As of today, the site is completely unresponsive and all pages, even the static files, are dying with that error. Two questions: What can I do to fix this (other than caching more stuff)? Why would static files be dying like that? I can request them directly without a problem, so how are they getting run through Django? The shared hosting setup doesn't allow for a <Location> block, but there's a flag in the rewrite rule that says only requests for files that don't exist in the filesystem should be processed. All of my static files exist on the system, though they are symbolically linked files if it matters.

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• Looking for new hosting company

  - by Charles Chadwick

  I am currently looking for a new hosting company for my business. We are a design and development company and have been recommending WestHost to our clients for the last several years. However due to some changes they have implemented in the last year, we have decided to start referring people elsewhere. Most of our clients need affordable Linux hosting with the basics. SSH is also a definite must and 24/7 support (preferably phone, as well as email/ticket system) that won't cost extra. An easy to use and understand control panel would be nice as well. I have heard good things about HostGator, and am wondering if anyone has experience with them. The prices seem right and they have everything we need. We are also thinking of purchasing a dedicated server with them for a specific project that's going to require one. I don't know if I am asking this in the right place, if this is not welcome here please let me know.

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• A record not resolving

  - by user1561108

  I have a hosted domain at siteground. On this domain & host I have a subdomain with a wordpress install. I wish to move this blog to another host (hostgator), while keeping the domain with siteground. To do this I created a hosting account at hostgator, got it's ip address and set the A record in siteground's cpanel accordingly: subdomain.example.com 14400 A (ip of hostgator account) Going by this online traceroute tool the records appear to have been updated (over 4 hours ago now) as it now resolves to a theplanet.com server location which hostgator use yet the subdomain is still not resolving from a web browser. The account at hostgator has been setup and is navigable via ip address/~accountname. What's going wrong here? I should add the relevant DNS record at hostgator side looks like this: subdomain.example.com 86400 IN SOA ns483.websitewelcome.com. subdomain.example.com 86400 IN NS ns1.siteground145.com. subdomain.example.com 86400 IN NS ns2.siteground145.com. subdomain.example.com 14400 IN A 74.54.176.3 I'm not sure if the hostgator record should be classed as the SOA record but I don't know enough about it to be sure. Is this the source of the problem?

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• Problem: connecting to drupal on hostgator without pointed domain.

  - by Kirk

  I need to connect to drupal on a website that I'm programming on a hostgator account. The website that I'm working on currently receives a lot of traffic, and I would like to make sure that it is fully functional before I launch the new website. The old website was programmed with .asp which hostgator doesn't support, and the old webhost doesn't support drupal or .php which are integral to the new web design. Drupal 6 has been freshly installed on my website, but when I try to login, it redirects me to http://gator83.hostgator.com/?q=node&destination=node instead of the drupal control panel. Is it possible to work around this? Thank you in advance.

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• PHP download script for "processes running limited" hosting (eg. hostgator)

  - by Joe

  I am currently with HostGator on a shared hosting plan. I have a new website I'm trying to setup with a download.php script. The issue I am having is that, while someone is "downloading" a file through the download.php script, it counts as a "process" and my hosting plan limits the processes that can be running at the same time to 25 at present. My question is, what options do I have? a). Move to new web hosting that doesn't limit processes running. b). Change the way files are downloaded. I would like to choose option b), however it occurs to me that I need to have the file accessed through PHP in order to restrict the number of downloads and to track download statistics, as well as protecting against hotlinking. If there was a way to have the PHP script send them the file so that the process doesn't need to be running the whole time the file is being downloaded, I would eliminate the problem, however to my knowledge that isn't possible. Should I make the move to a new hosting company? I really enjoy HostGator as they have provided the best hosting experience for me thus far, except for this one issue of course, so I don't want to go on the hunt for another decent shared hosting company that doesn't limit processes running, only to find out there is another restriction or "catch" to the shared hosting deal.

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• how to turn off Register_globals in php.ini? hostgator wordpress server.

  - by zeemy23

  I am running an ecommerce theme on wordpress on a hostgator server, and coming up with this error. Security warning: set the value *register_globals* in the php ini to Off !! This theme will not work correctly otherwise. I can't find the php.ini in any of the folders. I tried creating a file with the added command and putting it in root as suggested via google, with no luck. Any recommendations?otherwise.

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• How to setup GoDaddy dns forwarding

  - by skerit

  I have a VPS in England and a hosting account with hostgator. I use GoDaddy to manage my domain name settings. My VPS is mainly used for mail and certain other services. The actual site is hosted at hostgator I had a cname called "www" which would point to mydomain.com, at hostgator All the rest would point to my vps. (The "A" host, @) Now Hostgator lost my original domain name, so pointing to that leads to a fake website. But you can't just make www point to an ip adres. No. I tried adding an "A" host which would point to the hostgator ip-adres and then I would point the "www" cname to that "A" host. But that does not work. Can anyone shed some light on this?

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• DNS hijack - prevention tips

  - by user578359

  Hi there, Over the weekend it looks like the DNS was hijacked on two of my domains. My set up is I have the sites registered on 1and1.co.uk, with dns nameservers pointing to Hostgator in the US where the sites are hosted. I also had cloudflare CDN running on the sites (via hostgator cpanel). My question is any ideas as to how this happened, and how I could either monitor it so I know if it occurs again, or strengthen the set up/service to minimise the risk. History: I received a ping from my site monitoring service that the sites were down. When I checked the sites were up so I assumed it was local to the monitoring service I received a ping last night the sites were up When I checked, one site was redirecting to download-manual.com (and checking that URL now, the home page is not the same as the one I saw, so they too may have been hijacked/hacked) The other site URL remained the same but had one of those standard site search pages which bounce you off to either phishing or paid for search sites I notified Hostgator who told me Cloudflare or 1and1 were the issue. I removed cloudflare, and contacted both them and hostgator, and am awaiting a response, but am not holding my breath. Is this common? I've never heard of this or come across this before. It's pretty scary that this can happen so easily. Appreciate any input. **Update: I've now spoken to support at 1and1, Hostgator, and Cloudflare, and each one claims it has nothing to do with them, and must be one of the others. Larry, curly, moe.

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• Very few visitors on Analytics: incorrect setting?

  - by Akaban

  it's quite a long time Analytics is making me crazy: I have a 2 years old website, started with Aruba (an Italian provider) and then transfered on Hostgator. It's a blog Wordpress + MyBB forum, and on both the platforms I've the Analytics code in the footer. The problem is that the stats on Analytics are simply ridiculous compared to the numbers reported by the Aruba (before) and Hostgator (then). I think that the numbers of Aruba/Hostgator are correct, simply because just the daily users connected on the forum is higher than the Analytics numbers. I know it's a really confused request, but maybe you can help me to understand what's the problem.

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