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• Fun with Facets: Hipmunk UX useful facets that make me smile #search #endeca #UX #hipmunk

  - by ultan o'broin

  Just love the Hipmunk (for Business) UI facets for discovering information. You can filter by Agony, Spite, or Vice! Agony and Spite facets on Hipmunk.com Vice facet on Hipmunk for Mobile Seems like a reasonable balance given that all you can do with business travel sometimes is just laugh about it! I first came to hipmunk.com through a paper presented by Oracle Fusion User Experience Advocate (or FXA) Sten Vesterli (@stenvesterli) at an Oracle Usability Advisory Board meeting in Geneva earlier in 2012. Nice! And there are lots of other powerful and edgy UX features in the solution too (Gmail calendar integration, contextual actions dialog box, and so on). I'll be using Hipmunk as an example of great UX too, shortly. If you want to mention the funky side of UIs or anything referenced by me, then acknowledge the source.

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• /usr/lib/cups/backend/hp has failed with an HP LaserJet p3005

  - by edtechdev

  Ever since 10.04, I can't print to an HP laserjet p3005. I'm even using an entirely different computer now with a fresh install of 10.10. I've tried with and without the latest hplip. Recently, sometimes I can get it to print a few things, but eventually it always fails (usually when printing a pdf from the document viewer (also doesn't work with adobe pdf reader)). Sometimes it fails so bad the printer gives an error saying it needs to be turned off and on again. I can't seem to find a fix anywhere, I've googled all over the past year and tried every fix I could find. It does say that the /usr/lib/cups/backend/hp has failed. It also doesn't make a difference if I create the printer using hp-setup or ubuntu's own printing control panel. I delete and re-create the printer, no difference eventually. I use the default printer settings or custom settings, no difference. I can print perfectly find to a networked printer at home - an HP officejet 6310. It seems to be networked HP printers at work that I can't print to anymore (except occasionally right after re-installing the printer driver). What's the recommended way to install HP printer drivers and reset or clean out everything from before. Or where are the right logs to read or debug commands to do to find out what may be the real cause of the printing problems?

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• /usr/lib/cups/backend/hp has failed with an HP LaserJet p3005

  - by edtechdev

  Ever since 10.04, I can't print to an HP laserjet p3005. I'm even using an entirely different computer now with a fresh install of 10.10. I've tried with and without the latest hplip. Recently, sometimes I can get it to print a few things, but eventually it always fails (usually when printing a pdf from the document viewer (also doesn't work with adobe pdf reader)). Sometimes it fails so bad the printer gives an error saying it needs to be turned off and on again. I can't seem to find a fix anywhere, I've googled all over the past year and tried every fix I could find. It does say that the /usr/lib/cups/backend/hp has failed. It also doesn't make a difference if I create the printer using hp-setup or ubuntu's own printing control panel. I delete and re-create the printer, no difference eventually. I use the default printer settings or custom settings, no difference. I can print perfectly find to a networked printer at home - an HP officejet 6310. It seems to be networked HP printers at work that I can't print to anymore (except occasionally right after re-installing the printer driver). What's the recommended way to install HP printer drivers and reset or clean out everything from before. Or where are the right logs to read or debug commands to do to find out what may be the real cause of the printing problems?

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• Getting hp-snmp-agents on HP ProLiant DL360 on Lenny working

  - by mark

  After receiving our HP ProLiant DL360 I'd like to integrate the machine into our Munin system and thus enable ProLiant specific information to be exposed via SNMP. I'm running Debian Lenny with kernel 2.6.26-2-vserver-amd64 . I've followed http://downloads.linux.hp.com/SDR/getting_started.html and the HP repository has been added to /etc/apt/sources.list.d/HP-ProLiantSupportPack.list . Setting up Lenny SNMP itself is not a problem, I configure it to have a public v1 community string to read all data and it works. I install hp-snmp-agents and run hpsnmpconfig and it adds additional lines to the top of /etc/snmp/snmpd.conf : dlmod cmaX /usr/lib64/libcmaX64.so snmpd gets restarted. Via lsof I can see that libcmaX64 was loaded and is used by snmpd, put I do not get any additional information out of snmp. I use snmpwalk -v 1 -c public ... and I can see many OIDs but I do not see the new ones I'd expect, most notably temperatures, fan speed and such. The OIDs I'm expecting are e.g. 1.3.6.1.4.1.232.6.2.6.8.1.4.1 , this is from the existing munin plugins from http://exchange.munin-monitoring.org/plugins/snmp__hp_temp/version/1 . snmpd[19007]: cmaX: Parsing shared as a type was unsucessful snmpd[19007]: cmaX: listening for subagents on port 25375 snmpd[19007]: cmaX: subMIB 1 handler has disconnected snmpd[19007]: cmaX: subMIB 2 handler has disconnected snmpd[19007]: cmaX: subMIB 3 handler has disconnected snmpd[19007]: cmaX: subMIB 5 handler has disconnected snmpd[19007]: cmaX: subMIB 6 handler has disconnected snmpd[19007]: cmaX: subMIB 8 handler has disconnected snmpd[19007]: cmaX: subMIB 9 handler has disconnected snmpd[19007]: cmaX: sent ColdStarts on ports 25376 to 25393 snmpd[19007]: cmaX: subMIB 10 handler has disconnected snmpd[19007]: cmaX: subMIB 11 handler has disconnected snmpd[19007]: cmaX: subMIB 14 handler has disconnected snmpd[19007]: cmaX: subMIB 15 handler has disconnected snmpd[19007]: cmaX: subMIB 16 handler has disconnected snmpd[19007]: cmaX: subMIB 21 handler has disconnected snmpd[19007]: cmaX: subMIB 22 handler has disconnected snmpd[19007]: cmaX: subMIB 23 handler has disconnected snmpd[19007]: cmaX: subMIB 1 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 2 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 3 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 5 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 6 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 8 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 9 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 10 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 11 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 14 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 15 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 16 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 21 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 22 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 23 will be sent on port 25376 to hp Advanced Server Management_Peer snmpd[19007]: cmaX: subMIB 18 handler has disconnected snmpd[19007]: cmaX: subMIB 18 will be sent on port 25393 to cpqnicd snmpd[19007]: NET-SNMP version 5.4.1 This doesn't look particular bad for me, it's just informational I guess. I've compared the walking OID output with and without the module and there's no difference in the OID served back at all. Are there any other prerequisites I'm missing? I've also noticed that from the time I installed hp-snmp-agents it adds a lot of additional daemons and that my load suddenly jumps to 1. I've uninstalled the package for now. Is this expected behavior?

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• On checking kernel parms HP-UX & Oracle 10.2

  - by [email protected]

  Hi,Just did this little script for a customer wanting to investigate if the kernel parameters of their HP-UX machines fits or not the Oracle 10.2 specifications ( looks like someone checked the "User Verified" at database installation time on some prerequisites)Just want to share ( its in Spanish)Hope it helps!--L Normal 0 21 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} ### ### check_kernel_parms.sh ### ### ### ###    NAME ###      check_kernel_parms.sh ### ###    DESCRIPTION ###      Comprueba los parametros de kernel ### ###    NOTES ###     Valido para versiones de SO HP-UX y Oracle 10.2 ###     ### ###    MODIFIED   (MM/DD/YY) ###    lvelasco    05/20/10 - Creacion     V_DATE=`/usr/bin/date +%Y%m%d_%H%M%S` if [ "${1}" != 'sin_traza' ]; then   V_FICHERO_LOG=`dirname $0`/`basename $0`.${V_DATE}.log   exec 4>&1   tee ${V_FICHERO_LOG} >&4 |&   exec 1>&p 2>&1 fi   echo "${V_DATE}- check_params.sh *******************************************" echo "Comenzado ejecucion de chequeo de parametros de kernel en maquina `hostname`" echo "****************************************************************************"   UX_VERS=`uname -a | awk '{print $3}'` KCTUNE=/usr/sbin/kctune MEM_TOTAL_MB=`./check_mem` <-- This should return the physical mem of the machine on bytes MEM_TOTAL=$((MEM_TOTAL_MB*1024))     NPROC=$(${KCTUNE} | grep nproc | grep -v '(nproc' | grep -v *nproc | awk '{print $2}') if [ ${NPROC} -lt 4096 ] then        echo "[FAILED] Information: El parametro nproc con valor actual ${NPROC} debe tener una valor superior a 4096" else        echo "[OK] Information: El parametro nproc con valor actual ${NPROC} debe tener una valor superior a 4096" fi     KSI_ALLOC_MAX_T=$(${KCTUNE} | grep ksi_alloc | awk '{print $2}') KSI_ALLOC_MAX=$((NPROC*8)) if [ ${KSI_ALLOC_MAX_T} -lt ${KSI_ALLOC_MAX} ] then        echo "[FAILED] Information: El parametro ksi_alloc_max con valor actual ${KSI_ALLOC_MAX_T} debe tener una valor superior a ${KSI_ALLOC_MAX}" else        echo "[OK] Information: El parametro ksi_alloc_max con valor actual ${KSI_ALLOC_MAX_T} debe tener una valor superior a ${KSI_ALLOC_MAX}" fi       EXECUTABLE_STACK=$(${KCTUNE} | grep executable_stack | awk '{print $2}') if [ ${EXECUTABLE_STACK} -ne 0 ] then        echo "[FAILED] Information: El parametro executable_stack con valor actual ${EXECUTABLE_STACK} debe tener una valor igual a 0" else        echo "[OK] Information: El parametro executable_stack con valor actual ${EXECUTABLE_STACK} debe tener una valor igual a 0" fi       MAX_THREAD_PROC=$(${KCTUNE} | grep max_thread_proc | awk '{print $2}') if [ ${MAX_THREAD_PROC} -lt 1024 ] then        echo "[FAILED] Information: El parametro max_thread_proc con valor actual ${MAX_THREAD_PROC} debe tener una valor superior a 1024" else        echo "[OK] Information: El parametro max_thread_proc con valor actual ${MAX_THREAD_PROC} debe tener una valor superior a 1024" fi     MAXDSIZ=$(${KCTUNE} | grep 'maxdsiz ' | awk '{print $2}') if [ ${MAXDSIZ} -lt 1073741824 ] then        echo "[FAILED] Information: El parametro maxdsiz con valor actual ${MAXDSIZ} debe tener una valor superior a 1073741824" else        echo "[OK] Information: El parametro maxdsiz con valor actual ${MAXDSIZ} debe tener una valor superior a 1073741824" fi     MAXDSIZ_64BIT=$(${KCTUNE} | grep maxdsiz_64bit | awk '{print $2}') if [ ${MAXDSIZ} -lt 2147483648 ] then        echo "[FAILED] Information: El parametro maxdsiz_64bit con valor actual ${MAXDSIZ_64BIT} debe tener una valor superior a 2147483648" else        echo "[OK] Information: El parametro maxdsiz_64bit con valor actual ${MAXDSIZ_64BIT} debe tener una valor superior a 2147483648" fi   MAXSSIZ=$(${KCTUNE} | grep 'maxssiz ' | awk '{print $2}') if [ ${MAXSSIZ} -lt 134217728 ] then        echo "[FAILED] Information: El parametro maxssiz con valor actual ${MAXSSIZ} debe tener una valor superior a 134217728" else        echo "[OK] Information: El parametro maxssiz con valor actual ${MAXSSIZ} debe tener una valor superior a 134217728" fi     MAXSSIZ_64BIT=$(${KCTUNE} | grep maxssiz_64bit | awk '{print $2}') if [ ${MAXSSIZ} -lt 1073741824 ] then        echo "[FAILED] Information: El parametro maxssiz_64bit con valor actual ${MAXSSIZ} debe tener una valor superior a 1073741824" else        echo "[OK] Information: El parametro maxssiz_64bit con valor actual ${MAXSSIZ} debe tener una valor superior a 1073741824" fi     MAXUPRC_T=$(${KCTUNE} | grep maxuprc | awk '{print $2}') MAXUPRC=$(((NPROC*9)/10)) if [ ${MAXUPRC_T} -lt ${MAXUPRC} ] then        echo "[FAILED] Information: El parametro maxuprc con valor actual ${MAXUPRC_T} debe tener una valor superior a ${MAXUPRC}" else        echo "[OK] Information: El parametro maxuprc con valor actual ${MAXUPRC_T} debe tener una valor superior a ${MAXUPRC}" fi   MSGMNI=$(${KCTUNE} | grep msgmni | awk '{print $2}') if [ ${MSGMNI} -lt ${NPROC} ] then        echo "[FAILED] Information: El parametro msgni con valor actual ${MSGMNI} debe tener una valor superior a ${NPROC}" else        echo "[OK] Information: El parametro msgni con valor actual ${MSGMNI} debe tener una valor superior a ${NPROC}" fi     if [ ${UX_VERS} = "B.11.23" ] then        MSGSEG=$(${KCTUNE} | grep msgseg | awk '{print $2}')        if [ ${MSGSEG} -lt 32767 ]        then        echo "[FAILED] Information: El parametro msgseg con valor actual ${MSGSEG} debe tener una valor superior a 32767"        else        echo "[OK] Information: El parametro msgseg con valor actual ${MSGSEG} debe tener una valor superior a 32767"        fi fi   MSGTQL=$(${KCTUNE} | grep msgtql | awk '{print $2}') if [ ${MSGTQL} -lt ${NPROC} ] then        echo "[FAILED] Information: El parametro msgtql con valor actual ${MSGTQL} debe tener una valor superior a ${NPROC}" else        echo "[OK] Information: El parametro msgtql con valor actual ${MSGTQL} debe tener una valor superior a ${NPROC}" fi       if [ ${UX_VERS} = "B.11.23" ] then        NFILE_T=$(${KCTUNE} | grep nfile | awk '{print $2}')        NFILE=$((15*NPROC+2048))        if [ ${NFILE_T} -lt ${NFILE} ]        then        echo "[FAILED] Information: El parametro nfile con valor actual ${NFILE_T} debe tener una valor superior a ${NFILE}"        else        echo "[OK] Information: El parametro nfile con valor actual ${NFILE_T} debe tener una valor superior a ${NFILE}"        fi fi     NFLOCKS=$(${KCTUNE} | grep nflocks | awk '{print $2}') if [ ${NFLOCKS} -lt ${NPROC} ] then        echo "[FAILED] Information: El parametro nflocks con valor actual ${NFLOCKS} debe tener una valor superior a ${NPROC}" else        echo "[OK] Information: El parametro nflocks con valor actual ${NFLOCKS} debe tener una valor superior a ${NPROC}" fi   NINODE_T=$(${KCTUNE} | grep ninode | grep -v vx | awk '{print $2}') NINODE=$((8*NPROC+2048)) if [ ${NINODE_T} -lt ${NINODE} ] then        echo "[FAILED] Information: El parametro ninode con valor actual ${NINODE_T} debe tener una valor superior a ${NINODE}" else        echo "[OK] Information: El parametro ninode con valor actual ${NINODE_T} debe tener una valor superior a ${NINODE}" fi     NCSIZE_T=$(${KCTUNE} | grep ncsize | awk '{print $2}') NCSIZE=$((NINODE+1024)) if [ ${NCSIZE_T} -lt ${NCSIZE} ] then        echo "[FAILED] Information: El parametro ncsize con valor actual ${NCSIZE_T} debe tener una valor superior a ${NCSIZE}" else        echo "[OK] Information: El parametro ncsize con valor actual ${NCSIZE_T} debe tener una valor superior a ${NCSIZE}" fi     if [ ${UX_VERS} = "B.11.23" ] then        MSGMAP_T=$(${KCTUNE} | grep msgmap | awk '{print $2}')        MSGMAP=$((MSGTQL+2))        if [ ${MSGMAP_T} -lt ${MSGMAP} ]        then        echo "[FAILED] Information: El parametro msgmap con valor actual ${MSGMAP_T} debe tener una valor superior a ${MSGMAP}"        else        echo "[OK] Information: El parametro msgmap con valor actual ${MSGMAP_T} debe tener una valor superior a ${MSGMAP}"        fi fi   NKTHREAD_T=$(${KCTUNE} | grep nkthread | awk '{print $2}') NKTHREAD=$((((NPROC*7)/4)+16)) if [ ${NKTHREAD_T} -lt ${NKTHREAD} ] then        echo "[FAILED] Information: El parametro nkthread con valor actual ${NKTHREAD_T} debe tener una valor superior a ${NKTHREAD}" else        echo "[OK] Information: El parametro nkthread con valor actual ${NKTHREAD_T} debe tener una valor superior a ${NKTHREAD}" fi     SEMMNI=$(${KCTUNE} | grep semmni | grep -v '(semm' | awk '{print $2}') if [ ${SEMMNI} -lt ${NPROC} ] then        echo "[FAILED] Information: El parametro semmni con valor actual ${SEMMNI} debe tener una valor superior a ${NPROC}" else        echo "[OK] Information: El parametro semmni con valor actual ${SEMMNI} debe tener una valor superior a ${NPROC}" fi     SEMMNS_T=$(${KCTUNE} | grep semmns | awk '{print $2}') SEMMNS=$((SEMMNI+2)) if [ ${SEMMNS_T} -lt ${SEMMNI} ] then        echo "[FAILED] Information: El parametro semmns con valor actual ${SEMMNS_T} debe tener una valor superior a ${SEMMNS}" else        echo "[OK] Information: El parametro semmns con valor actual ${SEMMNS_T} debe tener una valor superior a ${SEMMNS}" fi   SEMMNU_T=$(${KCTUNE} | grep semmnu | awk '{print $2}') SEMMNU=$((NPROC-4)) if [ ${SEMMNU_T} -lt ${SEMMNU} ] then        echo "[FAILED] Information: El parametro semmnu con valor actual ${SEMMNU_T} debe tener una valor superior a ${SEMMNU}" else        echo "[OK] Information: El parametro semmnu con valor actual ${SEMMNU_T} debe tener una valor superior a ${SEMMNU}" fi     if [ ${UX_VERS} = "B.11.23" ] then        SEMVMX=$(${KCTUNE} | grep msgseg | awk '{print $2}')        if [ ${SEMVMX} -lt 32767 ]        then        echo "[FAILED] Information: El parametro semvmx con valor actual ${SEMVMX} debe tener una valor superior a 32767"        else        echo "[OK] Information: El parametro semvmx con valor actual ${SEMVMX} debe tener una valor superior a 32767"        fi fi     SHMMNI=$(${KCTUNE} | grep shmmni | awk '{print $2}') if [ ${SHMMNI} -lt 512 ] then        echo "[FAILED] Information: El parametro shmmni con valor actual ${SHMMNI} debe tener una valor superior a 512" else        echo "[OK] Information: El parametro shmmni con valor actual ${SHMMNI} debe tener una valor superior a 512" fi     SHMSEG=$(${KCTUNE} | grep shmseg | awk '{print $2}') if [ ${SHMSEG} -lt 120 ] then        echo "[FAILED] Information: El parametro shmseg con valor actual ${SHMSEG} debe tener una valor superior a 120" else        echo "[OK] Information: El parametro shmseg con valor actual ${SHMSEG} debe tener una valor superior a 120" fi   VPS_CEILING=$(${KCTUNE} | grep vps_ceiling | awk '{print $2}') if [ ${VPS_CEILING} -lt 64 ] then        echo "[FAILED] Information: El parametro vps_ceiling con valor actual ${VPS_CEILING} debe tener una valor superior a 64" else        echo "[OK] Information: El parametro vps_ceiling con valor actual ${VPS_CEILING} debe tener una valor superior a 64" fi   SHMMAX=$(${KCTUNE} | grep shmmax | awk '{print $2}') if [ ${SHMMAX} -lt ${MEM_TOTAL} ] then         echo "[FAILED] Information: El parametro shmmax con valor actual ${SHMMAX} debe tener una valor superior a ${MEM_TOTAL}" else         echo "[OK] Information: El parametro shmmax con valor actual ${SHMMAX} debe tener una valor superior a ${MEM_TOTAL}" fi exit 0  

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• Ubuntu 14.04:LTS , HPLIP loses USB connection to HP laserjet

  - by Gareth

  This is my first post, so please let me know if i have inadvertanly broken any rules. Problem There seems to be a problem with HPLIP and USB connections in ubuntu 14.04LTS. After upgrading i managed to get the printing to work but today it has broken. Initial Issue (Solved) After upgrading to unbutntu 14.04 LTS my printer lHP LaserJet 1018 stopped printing (code=12) Looking through the Forumsthere are several issues with printitng and HPLIP so I was able to troubleshoot this. The steps I took were : Reran HPdoctor Ran hp-check Un-installed and installed the latest version of HPLIP (3.14.4) Checked the USB connections lsusb and lsusb-v Re-ran hpcheck Removed the printer from HPLIP Re-ran hpcheck Manually configued HPLIP to the printer hp-setup-g <xxx:yyy> And this worked HPLIP was able to see the printer in the USB , test page printed and was happily working for a few weeks. Current Issue Printer Not working However today my wife complains the printer is not working and checking see that although HPLIP has the same error code and did not seem to be able to see the printer although running lsusb could see the printer. Initially thought this may be due to usb given a new bus/device after being turned on and off and went to repeat the steps above at the moment still seeing an error in that the HPLIP is complaining that it cannot see the device **error: Device not found. Please make sure your printer is properly connected and powered-on.** current Observations lsusb output ## Bus 002 Device 007: ID 03f0:4117 Hewlett-Packard LaserJet 1018 sudo hp-check output *> "duan@duan-Lenovo-B550:~$ sudo hp-check [sudo] password for duan: Saving output in log file: /home/duan/hp-check.log HP Linux Imaging and Printing System (ver. 3.14.4) Dependency/Version Check Utility ver. 15.1 Copyright (c) 2001-13 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Note: hp-check can be run in three modes: 1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies). Full Output output of hp-setup -g 002:007 window box "device not found please make sure your printer is properly connected and powered on" duan@duan-Lenovo-B550:~$ sudo hp-setup -g 002:007 [sudo] password for duan: > HP Linux Imaging and Printing System (ver. 3.14.4) Printer/Fax Setup > Utility ver. 9.0 > > Copyright (c) 2001-13 Hewlett-Packard Development Company, LP This > software comes with ABSOLUTELY NO WARRANTY. This is free software, and > you are welcome to distribute it under certain conditions. See COPYING > file for more details. > > hp-setup[18461]: debug: param=002:007 hp-setup[18461]: debug: > selected_device_name=None Fontconfig error: > "/etc/fonts/conf.d/65-khmer.conf", line 14: out of memory Fontconfig > error: "/etc/fonts/conf.d/65-khmer.conf", line 23: out of memory > Fontconfig error: "/etc/fonts/conf.d/65-khmer.conf", line 32: out of > memory hp-setup[18461]: debug: Sys.argv=['/usr/bin/hp-setup', '-g', > '002:007'] printer_name=None param=002:007 jd_port=1 device_uri=None > remove=False Searching for device... hp-setup[18461]: debug: Trying > USB with bus=002 dev=007... hp-setup[18461]: debug: Not found. > hp-setup[18461]: debug: Trying serial number 002:007 hp-setup[18461]: > debug: Probing bus: usb hp-setup[18461]: debug: Probing bus: par > error: Device not found. Please make sure your printer is properly > connected and powered-on. hp-setup[18461]: debug: Starting GUI loop. .. USB lead Works with the Windows 7 laptop Printer Works with windows 7 laptop Questions Is this a Bug with HPLIP or an issue with laptop/printer? Supplementary question if it is a bug what information is needed and where should it be sent ? Any suggestions on how to get the printer to work correctly with Ubuntu 14.04LTS/HPLIP 13.4.3 so that it stays working ?

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• InSync12 and Australia Visits: UX is Global, Regional, Everywhere!

  - by ultan o'broin

  I attended the Australian Oracle User Group (AUSOUG) and Quest International User Group's InSync12 event in Melbourne, Australia: the user group conference for Oracle products in the ANZ region. I demoed Oracle Fusion Applications and then presented how Oracle crafted the world class Fusion Apps user experience (UX). I explained about the Oracle user experience design pattern strategy of uptake for all apps, not just Fusion, and what our UX pattern externalization strategy means for customers, partners, and ADF developers. A great conference, lots of energy, the InSync12 highlights for me were Oracle's Senior Vice President Cliff Godwin’s fast-moving Oracle E-Business Suite (EBS) roadshow with the killer Oracle Endeca user experience uptake, and Oracle ADF product outreachmeister Chris Muir’s (@chriscmuir) session on Oracle ADF Mobile solution and his hands-on mobile app development showing how existing ADF/JDev skills can build a secure, code once-deploy-to-many-device hybrid app solution in minutes. Cliff Godwin shows off the Oracle Endeca integration with Oracle E-Business Suite. Chris Muir talked the talk and then walked the walked with Oracle ADF Mobile. Applications UX was mixing it up with the crowd at InSync12 too, showing off cool mobile UX solutions, gathering data for future innovations, and engaging with EBS, JD Edwards, and PeopleSoft apps customers and partners. User conferences such as InSync12 are an important part of our Oracle Applications UX user-centered design process, giving real apps users the opportunity to make real inputs and a way for us to watch and to listen to their needs and wants and get views on current and emerging UX too. Eric Stilan (@icondaddy) of Applications UX uses an iPad to gather feedback on the latest UX designs from conference attendees. While in Melbourne, I also visited impressive Oracle partner, Callista for a major ADF and UX pow-wow, and was the er, star of a very proactive event hosted by another partner Park Lane Information Technology (coordinated by Bambi Price (@bambiprice) of ODTUG) where I explained what UX is about, and how partner and customers can engage, participate and deploy that Applications UX scientific insight to advantage for their entire business. I also paired up with Oracle Australia in Sydney to visit key customers while there, and back at Oracle in Melbourne I spoke with sales consultants and account managers about regional opportunities and UX strategy, and came away with an understanding of what makes the Oracle market tick in Australia. Mobile worker solution development and user experience is hot news in Australia, and this was a great opportunity to team up with Chris Muir and show how the alignment of the twin stars of UX design patterns and ADF technology enables developers to make great-looking, usable apps that really sparkle. Our UX design patterns--or functional (UI) patterns, to use the developer world language--means that developers now have not only a great tool set to build apps on Oracle ADF/FMW but proven, tested usability solutions to solve common problems they can apply in the IDE too. In all, a whirlwind UX visit, packed with events and delivery opportunities, and all too short a time in the wonderful city of Melbourne. I need to get back there soon! For those who need a reminder, there's a website explaining how to get involved with, and participate in, Applications User Experience (including the Oracle Usability Advisory Board) events and programs. Thank you to AUSOUG, Quest, InSync, Callista, Park Lane IT, everyone at Oracle Australia, Chris Muir, and all the other people who came together to make this a productive visit. Stay tuned for more UX developments and engagements in the region on the Oracle VoX blog and Usable Apps website too!

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• HP DL380 G7 Disk swap to a HP DL380 G6

  - by rnuno

  The HP DL380 G7 has 3 SAS disks in RAID 5 configuration. I need to change that server to another task and instead of make a clean install on the HP DL380 G6 can i just swap the 3 disks from HP DL380 G7 to the HP DL380 G6? I expect some driver issues maybe on the OS itself because the processor is different. They both use Smart Array P410i, if i power down the machines swap the disk by the same order will the RAID 5 configuration remain and the OS will boot?

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• HP SmartArray P212 with non HP disks, Insight Diagnostics error

  - by yonatan

  I have an ML110 G6 with a SmartArray P212 and two Seagate (non-HP) SAS disks in Raid 1. When I ran HP Insight Diagnostics I got some errors related to S.M.A.R.T. error testing and I would like to confirm that this is due to the controller not being able to query the drives as they are non-HP. I believe that the drives are not failing, but I want to be sure. Please have a look at these screenshots I took from the Insight Diagnostics report:

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• Wearables and UX Innovation: En Español y Inglés

  - by ultan o'broin

  Good examples of Oracle's commitment to tech diversity and to innovation can be seen everywhere. Here's a couple of videos from the Oracle Applications User Experience (UX) team, featuring Sarahi Mireles (@sarahimireles) and Noel Portugal (@noelportugal) who work together on some very cool stuff. The videos are available on the Oracle Technology Network Architecture (OTNArchBeat) Community Video Channel on YouTube. Sarahi and Noel show you how cool people work together on some awesome innovations, worldwide. Sarahi Mireles showing off a Spanish language Pebble watch Facebook notification. The videos are in Spanish and English and feature the latest in wearable technology that the UX team is exploring and that UX team members themselves love to use. Check out what they have to say in your preferred language. Manos libres y vista al frente: Con el futuro puesto Heads Up and Hands Free: Wearing the Future Interested in knowing more or joining us? Find out more on Facebook about the Oracle Applications User Experience team and the Oracle Mexico Development Center.

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• How to get hp printer to select correct trays on samba shared printer

  - by dgermann

  My first post here. Clean install of 12.04.1. Previously 10.04. Have been running a p2035n printer without problem. Now, no matter what paper tray I select it prints to the top "by-pass" feeder--not the lower main tray. And when I select to print to manual feed, it does not wait for me to put in paper (like it used to), but prints immediately. The printer is on a samba share and is physically plugged into a WinXP machine. Its uri is smb:///computername/p2035n. I have tried several of the offered drivers for this hp machine, and even tried generic-laser. Same result on all. Here are some other things I have tried (losing 2-3 hours of my time!): hp-check -t reports “error: User needs to be member of group 'lp' to enable print, scan & fax. ” and “warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.” needed to download HPLIP 3.12.11 followed http://hplipopensource.com/hplip-web/install/install/index.html sh hplip-3.12.11-run says that before setup logout and then on login run hp-setup hp-setup could not find the printer ran hp-check -t again, found I was not in group lp ran hp-check --fix and it fixed that problem, asks for reboot rebooted after running update manager (new kernel) and hp-check -t shows no errors this time all the tray selections end up on the bypass tray hp-setup still cannot find the printer So is there a way to make this work? Thanks! :- Doug.

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• HP UX can not boot from Ignite Tape

  - by Spirit

  We have hp rp2470 server running hp-ux 11.00, with LVM mirroring. As for redundancy we have second rp2470 same hw (same two processors, same ram, same two hdd’s, same number of lan cards). I want to clone first one to the second. For that purpose I am making ignite tape with the following command: make_tape_recovery -x inc_entire=vg00 Ignite tape finishes without problems. When I boot second server from this ignate tape, server is starting to boot, and ignite restore finishes without any errors, only few notes, which are normal. However vmunix is not booting and when restore finishes, it boot to ISL prompt. From this I cannot boot /stand/vmunix. I tried to run recovery shell but no success. When recovery shell ask to do frecover to restore critical files, then I receive error: frecover(5405): unable to open /dev/rmt/0m At first I thought that the problem might be in the difference of the firmware version of the servers: fw version of production server is: Firmware Version 43.50 and fw version of backup server is: Firmware Version 42.19 So i did a fw upgrade of my backup server so that both servers are v43.50, and tried a recovery but again cant boot the system. Next I did another archive tape with -I (Interactive) flag: make_tape_recovery -I -x inc_entire=vg00 and tried recovery with it, again no good. I cannot find any error or warnings on ignite log, and I cannot boot hpux. I am only on ISL prompt. This is what i've noticed on the gsp logs: ************* SYSTEM ALERT ************** SYSTEM NAME: mcnfwim1 DATE: 07/27/2003 TIME: 10:18:49 ALERT LEVEL: 6 = Boot possible, pending failure - action required REASON FOR ALERT SOURCE: 8 = I/O SOURCE DETAIL: 6 = disk SOURCE ID: 0 PROBLEM DETAIL: 0 = no problem detail LEDs: RUN ATTENTION FAULT REMOTE POWER FLASH OFF ON ON ON LED State: Boot Failed. Running non-OS code. Check Chassis and Console Logs for error messages. 0x00000060860010B0 00000000 00000000 - type 0 = Data Field Unused 0x58000860860010B0 00006706 1B0A1231 - type 11 = Timestamp 07/27/2003 10:18:49 And another gsp log: Log Entry # 3 : SYSTEM NAME: mcnfwim1 DATE: 07/27/2003 TIME: 10:12:20 ALERT LEVEL: 6 = Boot possible, pending failure - action required SOURCE: 8 = I/O SOURCE DETAIL: 6 = disk SOURCE ID: 0 PROBLEM DETAIL: 0 = no problem detail CALLER ACTIVITY: 1 = test STATUS: 0 CALLER SUBACTIVITY: 0B = implementation dependent REPORTING ENTITY TYPE: 0 = system firmware REPORTING ENTITY ID: 00 0x00000060860010B0 00000000 00000000 type 0 = Data Field Unused 0x58000860860010B0 00006706 1B0A0C14 type 11 = Timestamp 07/27/2003 10:12:20 Type CR for next entry, - CR for previous entry, Q CR to quit. Please note that I can not change anything on the production server. I can only make changes to the backup server. Any help is appreciated.

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• HP PDX Laptop and blu-ray region, HP MediaSmart problem

  - by Lasse V. Karlsen

  I have a laptop here, a HP HDX 16 EO1000 with a Blu-Ray drive. Installed on the machine is a software package called HP MediaSmart, which presumably can play Blu-Ray movies. However, when inserting a BD disk and starting HP MediaSmart, it comes up with a warning screen and the following message: This disc has been coded for Region B only and will not play in this machine. Please eject this disc and play on a Region B player. The question is, can we change this region? The machine is in europe, which is the B-region, but apparently the drive, or software, or both, is set to some other region. I don't even know where to find the current setting so if anyone knows, please post an answer with some information of where to look.

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• Download HP Power Protector for ESXi

  - by Mark Henderson

  The HP PowerProtector user guide states that to install the HP PowerProtector client on an ESXi Host: Download the latest version of HPPP from the HP website (http://www.hp.com/go/rackandpower). The ESXi Server is automatically detected, and a shutdown command script is generated. However in typical HP fashion, after clicking through no less than 6 different links to get to the downloads page, I am presented with: http://h18004.www1.hp.com/products/servers/proliantstorage/power-protection/software/power-protector/pp-dl.html HP Power Protector (HPPP) - Windows HP Power Protector (HPPP) - Linux x86 HP Power Protector (HPPP) - Linux x64 HP Power Protector (HPPP) - Linux IA64 HP Power Protector (HPPP) - HPUX The Linux packages contain an RPM and in no way resemble what is in the HP documentation. None of these are labelled for ESXi. Does anyone know where or how to get the HP Power Protector ESXi client installed?

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• My boss has a different idea of a website's UX [migrated]

  - by NicoJuicy

  Let me explain the situation. I started transforming a "old (.Net 2.0)" Application into a webapplication. Problem here is, that no-one here is really acquainted with the UX of a website (Simple, efficient). Eventhough, i still have to regard that the website can be tailored to a customer needs through parameters (yeah, i know :s ) For example: I wanted to have a layout similar to invoicemachine (= as simple as possible). -- He wants a Ribbon toolbar. Going to a supplier gives the list of supplier -- He wants to display the "Create Supplier" screen where you can use the wildcards in a certain textbox, to search for a specific Supplier and then give the list of the suppliers. Also, i need 4 search/filter mechanisms: people can search per field with wildmarks can filter the suppliers search a keyword through all the data of a supplier filter the "list Suppliers" page by the first letter of the name. LIST Suppliers | A | D | Z Adam Wrincle ADD |EDIT |Delete Damzel InDistress ADD |EDIT |Delete Zorro ADD |EDIT |Delete I can't seem to get through to him, that the UX of a website needs to be differently than a Windows Application. If he wants to bring all the logic of the windows app into a website, why letting me build a website then? Stick to the old solution. Am i mistaking so hard or how could i convince / show him that an online-solution is something different than the offline solution. He already "saw" online solutions of other applications to get an idea, but if i suggest something he won't listen (if it's GUI / UX related, that is).

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• Wireframing: A Day In the Life of UX Workshop at Oracle

  - by ultan o'broin

  The Oracle Applications User Experience team's Day in the Life (DITL) of User Experience (UX) event was run in Oracle's Redwood Shores HQ for Oracle Usability Advisory Board (OUAB) members. I was charged with putting together a wireframing session, together with Director of Financial Applications User Experience, Scott Robinson (@scottrobinson). Example of stunning new wireframing visuals we used on the DITL events. We put on a lively show, explaining the basics of wireframing, the concepts, what it is and isn't, considerations on wireframing tool choice, and then imparting some tips and best practices. But the real energy came when the OUAB customers and partners in the room were challenge to do some wireframing of their own. Wireframing is about bringing your business and product use cases to life in real UX visual terms, by creating a low-fidelity drawing to iterate and agree on in advance of prototyping and coding what is to be finally built and rolled out for users. All the best people wireframe. Leonardo da Vinci used "cartoons" on some great works, tracing outlines first and using red ochre or charcoal dropped through holes in the tracing parchment onto the canvas to outline the subject. (Image distributed under Wikimedia commons license) Wireframing an application's user experience design enables you to: Obtain stakeholder buy-in. Enable faster iteration of different designs. Determine the task flow navigation paths (in Oracle Fusion Applications navigation is linked with user roles). Develop a content strategy (readability, search engine optimization (SEO) of content, and so on) Lay out the pages, widgets, groups of features, and so on. Apply usability heuristics early (no replacement for usability testing, but a great way to do some heavy-lifting up front). Decide upstream which functional user experience design patterns to apply (out of the box solutions that expedite productivity). Assess which Oracle Application Development Framework (ADF) or equivalent technology components can be used (again, developer productivity is enhanced downstream). We ran a lively hands-on exercise where teams wireframed a choice of application scenarios using the time-honored tools of pen and paper. Scott worked the floor like a pro, pointing out great use of features, best practices, innovations, and making sure that the whole concept of wireframing, the gestalt, transferred. "We need more buttons!" The cry of the energized. Not quite. The winning wireframe session (online shopping scenario) from the Applications UX DITL event shown. Great fun, great energy, and great teamwork were evident in the room. Naturally, there were prizes for the best wireframe. Well, actually, prizes were handed out to the other attendees too! An exciting, slightly different aspect to delivery of this session made the wireframing event one of the highlights of the day. And definitely, something we will repeat again when we get the chance. Thanks to everyone who attended, contributed, and helped organize.

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• HP-UX (PA-RISC|Itanium) virtualisation on (x86-64|x86)

  - by Oleksandr Bolotov

  I'm looking for a way to run HP-UX (for educational purposes), but I don't have HP hardware right now. These options are not very suitable for me: HP TestDrive program - Looks like it was discontinued 2 years ago. Ski - looks like only CPU emulator. Is it worth trying? HPPAQEMU - Patch for old Qemu for HPPA-Linux guest-OS only. Is it worth trying? hp-ux Aires - I don't need to visualize HP-PA on HP-Itanium. That question is about using HP-UX without HP hardware.

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• Does UX matter for enterprise software?

  - by Ryan

  I've come to notice that a lot of software that companies use for managing things like time, expenses, setting up phone systems, etc is very non-intuitive from a user experience point of view. I know personally I waste a lot of time just trying to figure out how to navigate these systems, especially if I don't have a co-worker close by who I can bug to help me out. The help files are usually just as bad as the user interface itself. Are companies that complacent or are there just not any comparable enterprise products out there which do the job for these sorts of tasks? It seems that on the consumer side there is plenty of market opportunity for creating better user experiences, but how about for enterprise software? Obviously a certain level of slickness is not going to matter to a company, but when a better UX design translates to time saved, it's hard to argue against that. Edit: I'm not referring to in-house applications, but rather off the shelf systems from large software companies.

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• CUPS: HP printer DNS url

  - by wintersolutions

  The URL for my printer generated by hp-makeuri looks like this: hp:/net/Officejet_6500_E710n-z?ip=192.168.178.30 But the printer is on a dhcp enabled wifi network and so its IP-address does and could change. On the other hand my wifi router seems smart enough to have some sort of DNS: $ ping hp-6500a PING hp-6500a.fritz.box (192.168.178.30) 56(84) bytes of data. 64 bytes from hp-6500a.fritz.box (192.168.178.30): icmp_req=1 ttl=255 time=11.3 ms I tried to use the hostname in the CUPS URL/DeviceUID but it failed, any suggestions if this is possible and the correct format?

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• /usr/lib/cups/backend/hp has failed

  - by edtechdev

  Ever since 10.04, I can't print to an HP laserjet p3005. I'm even using an entirely different computer now with a fresh install of 10.10. I've tried with and without the latest hplip. Recently, sometimes I can get it to print a few things, but eventually it always fails (usually when printing a pdf from the document viewer (also doesn't work with adobe pdf reader)). Sometimes it fails so bad the printer gives an error saying it needs to be turned off and on again. I can't seem to find a fix anywhere, I've googled all over the past year and tried every fix I could find. It does say that the /usr/lib/cups/backend/hp has failed. It also doesn't make a difference if I create the printer using hp-setup or ubuntu's own printing control panel. I delete and re-create the printer, no difference eventually. I use the default printer settings or custom settings, no difference. I can print perfectly find to a networked printer at home - an HP officejet 6310. It seems to be networked HP printers at work that I can't print to anymore (except occasionally right after re-installing the printer driver). What's the recommended way to install HP printer drivers and reset or clean out everything from before. Or where are the right logs to read or debug commands to do to find out what may be the real cause of the printing problems?

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• Mobile App Notifications in the Enterprise Space: UX Considerations

  - by ultan o'broin

  Here is a really super website of UX patterns for Android: Android Patterns. I was particularly interested in the event-driven notification patterns (aka status bar notifications to developers). Android - unlike iOS (i.e., the iPhone) - offers a superior centralized notifications system for users.   (Figure copyright Android Patterns)   Research in the enterprise applications space shows how users on-the-go, prefer this approach, as: Users can manage their notification alerts centrally, across all media, apps and for device activity, and decide the order in which to deal with them, and when. Notifications, unlike messages in a dialog or information message in the UI, do not block a task flow (and we need to keep task completion to under three minutes). See the Anti-Patterns slideshare presentation on this blocking point too. These notifications must never interrupt a task flow by launching an activity from the background. Instead, the user can launch an activity from the notification. What users do need is the ability to filter this centralized approach, and to personalize the experience of which notifications are added, what the reminder is, ability to turn off, and so on. A related point concerning notifications is when used to provide users with a record of actions then you can lighten up on lengthy confirmation messages that pop up (toasts in the Android world) used when transactions or actions are sent for processing or into a workflow. Pretty much all the confirmation needs to say is the action is successful along with key data such as dollar amount, customer name, or whatever. I am a user of Android (Nexus S), BlackBerry (Curve), and iOS devices (iPhone 3GS and 4). In my opinion, the best notifications user experience for the enterprise user is offered by Android. Blackberry is good, but not as polished and way clunkier than Android’s. What you get on the iPhone, out of the box, is useless in the enterprise. Technorati Tags: Android,iPhone,Blackerry,messages,usablility,user assistance,userexperience,Oracle,patterns,notifications,alerts

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• Need HP recovery partition info

  - by ggambett

  I'm configuring a new HP Pavillion DV4 with a 320 GB disk. I made the recovery DVDs, then did a couple other things (including deleting the recovery partition), and finally decided to restore the system. Unfortunately, the recovery process fails; the three DVDs are read (the recovery program says "Reformatting the Windows partition" and "Copying files required to restore the hard drive") but after it finishes reading the 3rd, and the progress bar reaches 100%, it fails with error 0xe0f00013 - Googling it didn't return anything at all. I'm afraid this may be because I deleted the partitions. So, I'm kindly asking for one of the following, in order of preference, from a HP Pavillion DV4 with a 320 GB hard disk or a similar enough one : 1) A dump of the MBR 2) The type and size of all the partitions in a "new" system so I can try to make a partition table resembling the original one. BTW, I thought the recovery DVDs were supposed to work even if the entire disk was wiped - isn't that the case? Thanks!

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• HP Printer scrolls "printing" forever - but nothing happens

  - by brett80

  I got a used HP Officejet 7130 all-in-one printer. I tried printing a text document, and it shows up in the queue (and says "printing"), and the printer display says "Printing" "Press Cancel to cancel job." - and it cyles that text forever, but nothing ever happens (after a couple of initial quiet noises.) I tried to print a test page from the printer, and I get the same "printing" message. I checked the hp website, and this problem is not on their list. (They are expecting a queue problem, error message, etc.) I did initially get a message that it needs new ink cartridges, but I pressed to get past that. It's supposed to try to print anyway. I don't want to buy ink cartridges for a printer that is broken. When I press it cancels correctly.

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• How to enable printer settings over Jetdirect on HP 4100N

  - by zsero

  I have a HP 4100N printer and I am using it over network. Previously I was able to access the printer settings over internet, but now the only thing visible is Device Info and Networking. I can connect to the web server and I can set all the network related settings, but that's not what I want. There should be a supplies, config, print info, etc. page, what are not visible now. Can you tell me what setting should I set to enable this printer config page on the webserver? The printer is a HP 4100N and the network card is J4169A (Jetdirect 610n).

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• HP LaserJet 2550 has a carousel motor error

  - by Arlen Beiler

  I have a LaserJet 2550, and it's worked pretty good for a long time (except for some slowness a while back, spooling I think), but just recently it suddenly quit working. We moved this summer, but left it at our other place, and just recently when my Dad went over there to try to print something out, it didn't work. When you turn it on, you hear the fan give a false start (basically a quick pulse), and the carousel goes through its usual thing. Then it starts up in earnest like it's getting ready to print something. All of a sudden it just stops. Everything stops, and the three lower lights are steady. When I push the Go button, the Go light (bottom of the 3) turns off, but the other two stay on. I looked it up on the HP website and it says it is a carousel motor problem. I called HP, but they said it is out of warranty. I've opened the cover and held the switch with a screw driver so I could watch it, and it goes through its thing like I described (doesn't seem to make a difference whether the imaging drum is in or not), then when it stops it kind of seems to jump back a little bit (the carousel). I hope this all makes sense (I know you like details), and hopefully you also know what to do to fix it. Thanks.

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