I have received the Cisco Prime OVA file and which we placed onto an Oracle virtual environment. We turn the VM on and the CLI boots, When we try to start the NCS service we get errors. HOSTNAME/USER# ncs start Starting Network Control System... Exception in thread "main" java.lang.NullPointerException at com.cisco.wnbu.udi.impl.UDIManager.isPhysicalAppliance(UDIManager.java:184) at com.cisco.packaging.WCSAdmin.start(WCSAdmin.java:335) at com.cisco.packaging.WCSAdmin.runMain(WCSAdmin.java:281) at com.cisco.packaging.WCSAdmin.main(WCSAdmin.java:901) Logs HOSTNAME/USER# show logging 07/18/13 10:25:38.878 INFO [system] [main] Setting management interface address to 192.168.0.10 07/18/13 10:25:38.884 INFO [system] [main] Setting peer server interface address to 192.168.0.10 07/18/13 10:25:38.884 INFO [system] [main] Setting client interface address to 192.168.0.10 07/18/13 10:25:38.884 INFO [system] [main] Setting local host name to HOSTNAME 07/18/13 10:25:40.341 ERROR [system] [main] THROW java.sql.SQLRecoverableException: IO Error: The Network Adapter could not establish the connection at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:419) at oracle.jdbc.driver.PhysicalConnection.<init>(PhysicalConnection.java:536) at oracle.jdbc.driver.T4CConnection.<init>(T4CConnection.java:228) at oracle.jdbc.driver.T4CDriverExtension.getConnection(T4CDriverExtension.java:32) at oracle.jdbc.driver.OracleDriver.connect(OracleDriver.java:521) at java.sql.DriverManager.getConnection(Unknown Source) at java.sql.DriverManager.getConnection(Unknown Source) at com.cisco.server.persistence.util.OracleSchemaUtil.openConnection(OracleSchemaUtil.java:277) at com.cisco.server.persistence.util.OracleSchemaUtil.dbServerUp(OracleSchemaUtil.java:836) at com.cisco.packaging.DBAdmin.dbServerUp(DBAdmin.java:1429) at com.cisco.packaging.WCSAdmin.status(WCSAdmin.java:833) at com.cisco.packaging.WCSAdmin.status(WCSAdmin.java:757) at com.cisco.packaging.WCSAdmin.wcsServerUp(WCSAdmin.java:637) at com.cisco.packaging.WCSAdmin.start(WCSAdmin.java:294) at com.cisco.packaging.WCSAdmin.runMain(WCSAdmin.java:281) at com.cisco.packaging.WCSAdmin.main(WCSAdmin.java:901) Caused by: oracle.net.ns.NetException: The Network Adapter could not establish the connection at oracle.net.nt.ConnStrategy.execute(ConnStrategy.java:375) at oracle.net.resolver.AddrResolution.resolveAndExecute(AddrResolution.java:422) at oracle.net.ns.NSProtocol.establishConnection(NSProtocol.java:678) at oracle.net.ns.NSProtocol.connect(NSProtocol.java:238) at oracle.jdbc.driver.T4CConnection.connect(T4CConnection.java:1054) at oracle.jdbc.driver.T4CConnection.logon(T4CConnection.java:308) ... 15 more Caused by: java.net.ConnectException: Connection refused at java.net.PlainSocketImpl.socketConnect(Native Method) at java.net.PlainSocketImpl.doConnect(Unknown Source) at java.net.PlainSocketImpl.connectToAddress(Unknown Source) at java.net.PlainSocketImpl.connect(Unknown Source) at java.net.SocksSocketImpl.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at oracle.net.nt.TcpNTAdapter.connect(TcpNTAdapter.java:209) at oracle.net.nt.ConnOption.connect(ConnOption.java:123) at oracle.net.nt.ConnStrategy.execute(ConnStrategy.java:353) ... 20 more 07/18/13 10:25:40.347 INFO [admin] [main] 07/18/13 10:25:40.347 INFO [admin] [main] Starting Network Control System... 07/18/13 10:25:40.347 INFO [admin] [main] 07/18/13 10:25:40.394 ERROR [admin] [main] Problem using CARS API: com.cisco.cars.fnd.CARSException: CARS_FAILURE : -999 : Failed to get UDI configuration. : Failure occurred during request at com.cisco.cars.fnd.CARSException.analyzeReturnCode(CARSException.java:118) at com.cisco.cars.serviceEngine.impl.EngineAdminServiceImpl.getUDI(EngineAdminServiceImpl.java:66) at com.cisco.wnbu.udi.impl.UDIManager.generateUDI(UDIManager.java:69) at com.cisco.wnbu.udi.impl.UDIManager.setPersistenceDirectory(UDIManager.java:139) at com.cisco.packaging.WCSAdmin.start(WCSAdmin.java:332) at com.cisco.packaging.WCSAdmin.runMain(WCSAdmin.java:281) at com.cisco.packaging.WCSAdmin.main(WCSAdmin.java:901) 07/18/13 10:25:40.396 ERROR [admin] [main] Problem using CARS API: com.cisco.cars.fnd.CARSException: CARS_FAILURE : -999 : Failed to get UDI configuration. : Failure occurred during request at com.cisco.cars.fnd.CARSException.analyzeReturnCode(CARSException.java:118) at com.cisco.cars.serviceEngine.impl.EngineAdminServiceImpl.getUDI(EngineAdminServiceImpl.java:66) at com.cisco.wnbu.udi.impl.UDIManager.generateUDI(UDIManager.java:69) at com.cisco.wnbu.udi.impl.UDIManager.setVirtualPID(UDIManager.java:169) at com.cisco.packaging.WCSAdmin.start(WCSAdmin.java:333) at com.cisco.packaging.WCSAdmin.runMain(WCSAdmin.java:281) at com.cisco.packaging.WCSAdmin.main(WCSAdmin.java:901) 07/18/13 10:25:40.397 ERROR [admin] [main] Problem using CARS API: com.cisco.cars.fnd.CARSException: CARS_FAILURE : -999 : Failed to get UDI configuration. : Failure occurred during request at com.cisco.cars.fnd.CARSException.analyzeReturnCode(CARSException.java:118) at com.cisco.cars.serviceEngine.impl.EngineAdminServiceImpl.getUDI(EngineAdminServiceImpl.java:66) at com.cisco.wnbu.udi.impl.UDIManager.generateUDI(UDIManager.java:69) at com.cisco.wnbu.udi.impl.UDIManager.setPhysicalPID(UDIManager.java:154) at com.cisco.packaging.WCSAdmin.start(WCSAdmin.java:334) at com.cisco.packaging.WCSAdmin.runMain(WCSAdmin.java:281) at com.cisco.packaging.WCSAdmin.main(WCSAdmin.java:901) 07/18/13 10:25:40.397 ERROR [admin] [main] Problem using CARS API: com.cisco.cars.fnd.CARSException: CARS_FAILURE : -999 : Failed to get UDI configuration. : Failure occurred during request at com.cisco.cars.fnd.CARSException.analyzeReturnCode(CARSException.java:118) at com.cisco.cars.serviceEngine.impl.EngineAdminServiceImpl.getUDI(EngineAdminServiceImpl.java:66) at com.cisco.wnbu.udi.impl.UDIManager.generateUDI(UDIManager.java:69) at com.cisco.wnbu.udi.impl.UDIManager.getUDI(UDIManager.java:112) at com.cisco.wnbu.udi.impl.UDIManager.isPhysicalAppliance(UDIManager.java:184) at com.cisco.packaging.WCSAdmin.start(WCSAdmin.java:335) at com.cisco.packaging.WCSAdmin.runMain(WCSAdmin.java:281) at com.cisco.packaging.WCSAdmin.main(WCSAdmin.java:901) Any help is appreciated, Thanks