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  • Data Integration/EAI Project Lessons Learned

    - by Greg Harman
    Have you worked on a significant data or application integration project? I'm interested in hearing what worked for you and what didn't and how that affected the project both during and after implementation (i.e. during ongoing operation, maintenance and expansion). In addition to these lessons learned, please describe the project by including a quick overview of: The data sources and targets. Specifics are not necessary, but I'd like to know general technology categories e.g. RDBMS table, application accessed via a proprietary socket protocol, web service, reporting tool. The overall architecture of the project as related to data flows. Different human roles in the project (was this all done by one engineer? Did it include analysts with a particular expertise?) Any third-party products utilized, commercial or open source.

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  • What lessons can you learn from software maintanence?

    - by Vasil Remeniuk
    Hello everyone, In the perfect world, all the software developers would work with the cutting edge technologies, creating systems from the scratch. In the real life, almost all of us have to maintain software from time to time (unlucky ones do it on a regular basis). Personally I first 2 years of my career was fixing bugs in the company that no longer exists (it has been taken up by Oracle). And probably the biggest lesson I've learned that time - despite of the pressure, always try to get as much information about the domain as possible (even if it's irrelevant to fixing a specific bug or adding a feature) - abstract domain knowledge doesn't lose value as fast as knowledge about trendy frameworks or methodologies. What lessons have you learned from maintenance?

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  • Developer’s Life – Disaster Lessons – Notes from the Field #039

    - by Pinal Dave
    [Note from Pinal]: This is a 39th episode of Notes from the Field series. What is the best solution do you have when you encounter a disaster in your organization. Now many of you would answer that in this scenario you would have another standby machine or alternative which you will plug in. Now let me ask second question – What would you do if you as an individual faces disaster?  In this episode of the Notes from the Field series database expert Mike Walsh explains a very crucial issue we face in our career, which is not technical but more to relate to human nature. Read on this may be the best blog post you might read in recent times. Howdy! When it was my turn to share the Notes from the Field last time, I took a departure from my normal technical content to talk about Attitude and Communication.(http://blog.sqlauthority.com/2014/05/08/developers-life-attitude-and-communication-they-can-cause-problems-notes-from-the-field-027/) Pinal said it was a popular topic so I hope he won’t mind if I stick with Professional Development for another of my turns at sharing some information here. Like I said last time, the “soft skills” of the IT world are often just as important – sometimes more important – than the technical skills. As a consultant with Linchpin People – I see so many situations where the professional skills I’ve gained and use are more valuable to clients than knowing the best way to tune a query. Today I want to continue talking about professional development and tell you about the way I almost got myself hit by a train – and why that matters in our day jobs. Sometimes we can learn a lot from disasters. Whether we caused them or someone else did. If you are interested in learning about some of my observations in these lessons you can see more where I talk about lessons from disasters on my blog. For now, though, onto how I almost got my vehicle hit by a train… The Train Crash That Almost Was…. My family and I own a little schoolhouse building about a 10 mile drive away from our house. We use it as a free resource for families in the area that homeschool their children – so they can have some class space. I go up there a lot to check in on the property, to take care of the trash and to do work on the property. On the way there, there is a very small Stop Sign controlled railroad intersection. There is only two small freight trains a day passing there. Actually the same train, making a journey south and then back North. That’s it. This road is a small rural road, barely ever a second car driving in the neighborhood there when I am. The stop sign is pretty much there only for the train crossing. When we first bought the building, I was up there a lot doing renovations on the property. Being familiar with the area, I am also familiar with the train schedule and know the tracks are normally free of trains. So I developed a bad habit. You see, I’d approach the stop sign and slow down as I roll through it. Sometimes I’d do a quick look and come to an “almost” stop there but keep on going. I let my impatience and complacency take over. And that is because most of the time I was going there long after the train was done for the day or in between the runs. This habit became pretty well established after a couple years of driving the route. The behavior reinforced a bit by the success ratio. I saw others doing it as well from the neighborhood when I would happen to be there around the time another car was there. Well. You already know where this ends up by the title and backstory here. A few months ago I came to that little crossing, and I started to do the normal routine. I’d pretty much stopped looking in some respects because of the pattern I’d gotten into.  For some reason I looked and heard and saw the train slowly approaching and slammed on my brakes and stopped. It was an abrupt stop, and it was close. I probably would have made it okay, but I sat there thinking about lessons for IT professionals from the situation once I started breathing again and watched the cars loaded with sand and propane slowly labored down the tracks… Here are Those Lessons… It’s easy to get stuck into a routine – That isn’t always bad. Except when it’s a bad routine. Momentum and inertia are powerful. Once you have a habit and a routine developed – it’s really hard to break that. Make sure you are setting the right routines and habits TODAY. What almost dangerous things are you doing today? How are you almost messing up your production environment today? Stop doing that. Be Deliberate – (Even when you are the only one) – Like I said – a lot of people roll through that stop sign. Perhaps the neighbors or other drivers think “why is he fully stopping and looking… The train only comes two times a day!” – they can think that all they want. Through deliberate actions and forcing myself to pay attention, I will avoid that oops again. Slow down. Take a deep breath. Be Deliberate in your job. Pay attention to the small stuff and go out of your way to be careful. It will save you later. Be Observant – Keep your eyes open. By looking around, observing the situation and understanding what your servers, databases, users and vendors are doing – you’ll notice when something is out of place. But if you don’t know what is normal, if you don’t look to make sure nothing has changed – that train will come and get you. Where can you be more observant? What warning signs are you ignoring in your environment today? In the IT world – trains are everywhere. Projects move fast. Decisions happen fast. Problems turn from a warning sign to a disaster quickly. If you get stuck in a complacent pattern of “Everything is okay, it always has been and always will be” – that’s the time that you will most likely get stuck in a bad situation. Don’t let yourself get complacent, don’t let your team get complacent. That will lead to being proactive. And a proactive environment spends less money on consultants for troubleshooting problems you should have seen ahead of time. You can spend your money and IT budget on improving for your customers. If you want to get started with performance analytics and triage of virtualized SQL Servers with the help of experts, read more over at Fix Your SQL Server. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: Notes from the Field, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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  • Lessons on Software Development – From Bruce Lee!

    - by Jackie Goldstein
    While we as software developers are used to learning lessons and adopting techniques from other disciplines, it is not often that we look to the martial arts for new ideas on development approaches.  However, this blog post does just that. The author end with the following thought: In the end, follow Bruce Lee’s advice: Examine what others have to offer, take what is useful, and adapt it if necessary. I’ll close with an old quote: “The style doesn’t make the fighter, the fighter makes the style...(read more)

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  • Free E-book - Ignore ASP.NET MVC at Your Own Peril: Lessons Learned from the Trenches

    - by TATWORTH
    Originally posted on: http://geekswithblogs.net/TATWORTH/archive/2013/06/22/free-e-book---ignore-asp.net-mvc-at-your-own-peril.aspxAt http://www.syncfusion.com/resources/techportal/whitepapers/aspnet-mvc, Syncfusion are offering a free E-Book "Ignore ASP.NET MVC at Your Own Peril: Lessons Learned from the Trenches"Using code examples and a side-by-side comparison with Web Forms, this white paper details:Separation of concerns: UI code and business logicAJAX and the server–side lifecycleJQuery & client-side scriptingPerformance issues and the impact on end–usersBrowser compatibility issuesI will in due course be doing a review of this book

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  • Three Ways of Giving Photoshop Lessons

    Learning how to master Photoshop is always a popular thing that many students, photographer and art designers get addicted on. And there had been millions of tutorials, lessons being made for them fr... [Author: Adward Chan - Computers and Internet - April 02, 2010]

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  • 5 Lessons learnt in localization / multi language support in WPF

    - by MarkPearl
    For the last few months I have been secretly working away at the second version of an application that we initially released a few years ago. It’s called MaxCut and it is a free panel/cut optimizer for the woodwork, glass and metal industry. One of the motivations for writing MaxCut was to get an end to end experience in developing an application for general consumption. From the early days of v1 of MaxCut I would get the odd email thanking me for the software and then listing a few suggestions on how to improve it. Two of the most dominant suggestions that we received were… Support for imperial measurements (the original program only supported the metric system) Multi language support (we had someone who volunteered to translate the program into Japanese for us). I am not going to dive into the Imperial to Metric support in todays blog post, but I would like to cover a few brief lessons we learned in adding support for multi-language functionality in the software. I have sectioned them below under different lessons. Lesson 1 – Build multi-language support in from the start So the first lesson I learnt was if you know you are going to do multi language support – build it in from the very beginning! One of the power points of WPF/Silverlight is data binding in XAML and so while it wasn’t to painful to retro fit multi language support into the programing, it was still time consuming and a bit tedious to go through mounds and mounds of views and would have been a minor job to have implemented this while the form was being designed. Lesson 2 – Accommodate for varying word lengths using Grids The next lesson was a little harder to learn and was learnt a bit further down the road in the development cycle. We developed everything in English, assuming that other languages would have similar character length words for equivalent meanings… don’t!. A word that is short in your language may be of varying character lengths in other languages. Some language like Dutch and German allow for concatenation of nouns which has the potential to create really long words. We picked up a few places where our views had been structured incorrectly so that if a word was to long it would get clipped off or cut out. To get around this we began using the WPF grid extensively with column widths that would automatically expand if they needed to. Generally speaking the grid replacement got round this hurdle, and if in future you have a choice between a stack panel or a grid – think twice before going for the easier option… often the grid will be a bit more work to setup, but will be more flexible. Lesson 3 – Separate the separators Our initial run through moving the words to a resource dictionary led us to make what I thought was one potential mistake. If we had a label like the following… “length : “ In the resource dictionary we put it as a single entry. This is fine until you start using a word more than once. For instance in our scenario we used the word “length’ frequently. with different variations of the word with grammar and separators included in the resource we ended up having what I would consider a bloated dictionary. When we removed the separators from the words and put them as their own resources we saw a dramatic reduction in dictionary size… so something that looked like this… “length : “ “length. “ “length?” Was reduced to… “length” “:” “?” “.” While this may not seem like a reduction at first glance, consider that the separators “:?.” are used everywhere and suddenly you see a real reduction in bloat. Lesson 4 – Centralize the Language Dictionary This lesson was learnt at the very end of the project after we had already had a release candidate out in the wild. Because our translations would be done on a volunteer basis and remotely, we wanted it to be really simple for someone to translate our program into another language. As a common design practice we had tiered the application so that we had a business logic layer, a ui layer, etc. The problem was in several of these layers we had resource files specific for that layer. What this resulted in was us having multiple resource files that we would need to send to our translators. To add to our problems, some of the wordings were duplicated in different resource files, which would result in additional frustration from our translators as they felt they were duplicating work. Eventually the workaround was to make a separate project in VS2010 with just the language translations. We then exposed the dictionary as public within this project and made it as a reference to the other projects within the solution. This solved out problem as now we had a central dictionary and could remove any duplication's. Lesson 5 – Make a dummy translation file to test that you haven’t missed anything The final lesson learnt about multi language support in WPF was when checking if you had forgotten to translate anything in the inline code, make a test resource file with dummy data. Ideally you want the data for each word to be identical. In our instance we made one which had all the resource key values pointing to a value of test. This allowed us point the language file to our test resource file and very quickly browse through the program and see if we had missed any linking. The alternative to this approach is to have two language files and swap between the two while running the program to make sure that you haven’t missed anything, but the downside of dual language file approach is that it is much a lot harder spotting a mistake if everything is different – almost like playing Where’s Wally / Waldo. It is much easier spotting variance in uniformity – meaning when you put the “test’ keyword for everything, anything that didn’t say “test” stuck out like a sore thumb. So these are my top five lessons learnt on implementing multi language support in WPF. Feel free to make any suggestions in the comments section if you feel maybe something is more important than one of these or if I got it wrong!

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  • JavaOne 2012: Lessons from Mathematics

    - by darcy
    I was pleased to get notification recently that my bof proposal for Lessons from Mathematics was accepted for JavaOne 2012. This is a bit of a departure from the project-centric JavaOne talks I usually give, but whisps of this kind of material have appeared before. I'm looking forward to presenting material from linear algebra, stochastics, and numerical optimization that have influence my thinking about technical problems in the JDK and elsewhere.

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  • Google I/O 2011: 3D Graphics on Android: Lessons learned from Google Body

    Google I/O 2011: 3D Graphics on Android: Lessons learned from Google Body Nico Weber Google originally built Google Body, a 3D application that renders the human body in incredible detail, for WebGL-capable browsers running on high-end bPCs. To bring the app to Android at a high resolution and frame rate, Nico Weber and Won Chun had a close encounter with Android's graphics stack. In this session Nico will present their findings as best practices for high-end 3D graphics using OpenGL ES 2.0 on Android. The covered topics range from getting accelerated pixels on the screen to fast resource loading, performance guidelines, texture compression, mipmapping, recommended vertex attribute formats, and shader handling. The talk also touches on related topics such as SDK vs NDK, picking, and resource loading. From: GoogleDevelopers Views: 6077 29 ratings Time: 56:09 More in Science & Technology

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  • Should every programmer keep a "Lessons Learned" journal?

    - by gablin
    Every time I've finished a project, there is always something that I've learned (otherwise I don't find it very motivating). But I can't remember everything, and much later I may stumble across the same problem that I encountered in a previous project but no longer how I solved it (or at least what attempts I made). So would it be a good idea to write this down in a journal of some sort? I know that writing stuff down feels like writing documentation (which not everyone enjoys doing), and hope our memory to serve us when needed. But having it documented, it could be shared with other programmers and learn what lessons they learned. So, what do you think?

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  • Management Reporter Installation – Lessons Learned Part II - Dynamics GP

    - by Ryan McBee
    After feeling pretty good about my deployment skills of Management Reporter for Dynamics GP a few weeks ago, I ran into two additional lessons learned that I wanted to share. First, on another new deployment, I got the error shown below which says “An error occurred while creating the database.  View the installation log for additional information.”  This problem initially pointed me to KB 2406948 which did not provide resolution. After several hours of troubleshooting, I found there is an issue if the defaults database locations in SQL Server are set to the root of a drive. You will want to set the default to something like the following to get it installed; C:\Program Files\Microsoft SQL Server\MSSQL10.MSSQLSERVER\MSSQL\DATA.  My default database locations for the data and log files were indeed sitting on the H:\ and I:\ drives. To change this property in your SQL Server Instance you need to open SQL Server Management Studio, right click on the server, and choose properties and then database settings. When I initially got the error, I briefly considered creating the ManagementReporter database by hand, but experience tells me that would have created more headaches down the road. The second problem I ran into with this particular deployment of Management Reporter happened when I started the FRx conversion utility.  The errors reads “The ‘Microsoft.ACE.OLEDB.12.0’ provider is not registered on the local machine. I had a suspicion that this error was related to the fact FRx uses outdated technology and I happened to be on a new install of Server 2008 R2.  A knowledge base search quickly pointed me to KB 2102486. The resolution for this Management Reporter issue was to install the Microsoft Access Database Engine Redistributable, by following the site below. http://www.microsoft.com/downloads/details.aspx?familyid=C06B8369-60DD-4B64-A44B-84B371EDE16D&displaylang=en

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  • Management Reporter Installation – Lessons Learned

    - by Ryan McBee
    After successfully completing several installations of Management Reporter this year, I wanted to share a few lessons learned that should help you. First, you will want to make sure that you install Management Reporter under a domain account as opposed to a local system or network service account. Management Reporter gives you the option to install under these accounts, but it is a be a best practice approach to use a domain account. Upon installation of Management Report, you will want to make sure that Directory Browsing is enabled within the IIS server of your site or you will have problems when you go to use Management Reporter. By default, it will be disabled in Server 2008 R2 and you will need to make the setting change under the Actions pane shown below. Lastly, you will want to make sure that SQL Server is running under a domain account. I have had multiple situations where reports have been stuck in the Queued status rather than Processing status of Management Reporter. After reviewing resolution 5 of KB 2298248, it was determined that running SQL Server under a domain account is the way to go.

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  • Lessons From OpenId, Cardspace and Facebook Connect

    - by mark.wilcox
    (c) denise carbonell I think Johannes Ernst summarized pretty well what happened in a broad sense in regards to OpenId, Cardspace and Facebook Connect. However, I'm more interested in the lessons we can take away from this. First  - "Apple Lesson" - If user-centric identity is going to happen it's going to require not only technology but also a strong marketing campaign. I'm calling this the "Apple Lesson" because it's very similar to how Apple iPad saw success vs the tablet market. The iPad is not only a very good technology product but it was backed by a very good marketing plan. I know most people do not want to think about marketing here - but the fact is that nobody could really articulate why user-centric identity mattered in a way that the average person cared about. Second - "Facebook Lesson" - Facebook Connect solves a number of interesting problems that is easy for both consumer and service providers. For a consumer it's simple to log-in without any redirects. And while Facebook isn't perfect on privacy - no other major consumer-focused service on the Internet provides as much control about sharing identity information. From a developer perspective it is very easy to implement the SSO and fetch other identity information (if the user has given permission). This could only happen because a major company just decided to make a singular focus to make it happen. Third - "Developers Lesson" -  Facebook Social Graph API is by far the simplest API for accessing identity information which also is another reason why you're seeing such rapid growth in Facebook enabled Websites. By using a combination of URL and Javascript - the power a single HTML page now gives a developer writing Web applications is simply amazing. For example It doesn't get much simpler than this "http://api.facebook.com/mewilcox" for accessing identity. And while I can't yet share too much publicly about the specifics - the social graph API had a profound impact on me in designing our next generation APIs.  Posted via email from Virtual Identity Dialogue

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  • Powerful Lessons in Data from the Presidential Election

    - by Christina McKeon
    Now that we’ve had a few days to recover from the U.S. presidential election, it’s a good time to take a step back from politics and look for the customer experience lessons that we can take away. The most powerful lesson is that when you know more about your base, you will have an advantage over your competition. That advantage will translate into you winning and your competition losing. Michael Scherer of TIME was given access to Obama’s data analysts two days before the election. His account is documented in Inside the Secret World of the Data Crunchers Who Helped Obama Win. What we learned from Scherer’s inside view is how well Obama’s team did in getting the right data, analyzing it, and acting on it. This data team recognized how critical it was to break down data silos within the campaign. As Scherer noted, they created “a single system that merged information from pollsters, fundraisers, field workers, consumer databases, and social-media and mobile contacts with the main Democratic voter files in the swing states.” The Obama analysis was so meticulous that they knew which celebrity and which type of celebrity event would help them maximize campaign contributions. With a single system, their data models became more precise. They determined which messages were more successful with specific demographic groups and that who made the calls mattered. Data analysis also led to many other changes in Obama’s campaign including a new ad buying strategy, using social media and applications to tap into supporters’ friends, and using new social news sites. While we did not have that same inside view into Romney’s campaign, much of the post-mortem coverage indicates that Romney’s team did not have the right analysis. As Peter Hamby of CNN wrote in Analysis: Why Romney Lost, “Romney officials had modeled an electorate that looked something like a mix of 2004 and 2008….” That historical data did not account for the changing demographics in the U.S. Does your organization approach data like the Obama or Romney team? Do you really know your base? How well can you predict what is going to happen in your business? If you haven’t already put together a strategy and plan to know more, this week’s civics lesson is a powerful reason to do it sooner rather than later. Your competitors are probably thinking the same thing that you are!

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  • YouTube Scalability Lessons

    - by Bertrand Matthelié
    @font-face { font-family: "Arial"; }@font-face { font-family: "Courier New"; }@font-face { font-family: "Wingdings"; }@font-face { font-family: "Calibri"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }h2 { margin: 12pt 0cm 3pt; page-break-after: avoid; font-size: 14pt; font-family: "Times New Roman"; font-style: italic; }a:link, span.MsoHyperlink { color: blue; text-decoration: underline; }a:visited, span.MsoHyperlinkFollowed { color: purple; text-decoration: underline; }span.Heading2Char { font-family: Calibri; font-weight: bold; font-style: italic; }div.Section1 { page: Section1; }ol { margin-bottom: 0cm; }ul { margin-bottom: 0cm; } Very interesting blog post by Todd Hoff at highscalability.com presenting “7 Years of YouTube Scalability Lessons in 30 min” based on a presentation from Mike Solomon, one of the original engineers at YouTube: …. The key takeaway away of the talk for me was doing a lot with really simple tools. While many teams are moving on to more complex ecosystems, YouTube really does keep it simple. They program primarily in Python, use MySQL as their database, they’ve stuck with Apache, and even new features for such a massive site start as a very simple Python program. That doesn’t mean YouTube doesn’t do cool stuff, they do, but what makes everything work together is more a philosophy or a way of doing things than technological hocus pocus. What made YouTube into one of the world’s largest websites? Read on and see... Stats @font-face { font-family: "Arial"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; } 4 billion Views a day 60 hours of video is uploaded every minute 350+ million devices are YouTube enabled Revenue double in 2010 The number of videos has gone up 9 orders of magnitude and the number of developers has only gone up two orders of magnitude. 1 million lines of Python code Stack @font-face { font-family: "Arial"; }@font-face { font-family: "Cambria"; }p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0cm 0cm 0.0001pt; font-size: 12pt; font-family: "Times New Roman"; }div.Section1 { page: Section1; } Python - most of the lines of code for YouTube are still in Python. Everytime you watch a YouTube video you are executing a bunch of Python code. Apache - when you think you need to get rid of it, you don’t. Apache is a real rockstar technology at YouTube because they keep it simple. Every request goes through Apache. Linux - the benefit of Linux is there’s always a way to get in and see how your system is behaving. No matter how bad your app is behaving, you can take a look at it with Linux tools like strace and tcpdump. MySQL - is used a lot. When you watch a video you are getting data from MySQL. Sometime it’s used a relational database or a blob store. It’s about tuning and making choices about how you organize your data. Vitess- a  new project released by YouTube, written in Go, it’s a frontend to MySQL. It does a lot of optimization on the fly, it rewrites queries and acts as a proxy. Currently it serves every YouTube database request. It’s RPC based. Zookeeper - a distributed lock server. It’s used for configuration. Really interesting piece of technology. Hard to use correctly so read the manual Wiseguy - a CGI servlet container. Spitfire - a templating system. It has an abstract syntax tree that let’s them do transformations to make things go faster. Serialization formats - no matter which one you use, they are all expensive. Measure. Don’t use pickle. Not a good choice. Found protocol buffers slow. They wrote their own BSON implementation, which is 10-15 time faster than the one you can download. ...Contiues. Read the blog Watch the video

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  • Lessons learnt in implementing Scrum in a Large Organization that has traditional values

    - by MarkPearl
    I recently had the experience of being involved in a “test” scrum implementation in a large organization that was used to a traditional project management approach. Here are some lessons that I learnt from it. Don’t let the Project Manager be the Product Owner First lesson learnt is to identify the correct product owner – in this instance the product manager assumed the role of the product owner which was a mistake. The product owner is the one who has the most to loose if the project fails. With a methodology that advocates removing the role of the project manager from the process then it is not in the interests of the person who is employed as a project manager to be the product owner – in fact they have the most to gain should the project fail. Know the time commitments of team members to the Project Second lesson learnt is to get a firm time commitment of the members on a team for the sprint and to hold them to it. In this project instance many of the issues we faced were with team members having to double up on supporting existing projects/systems and the scrum project. In many situations they just didn’t get round to doing any work on the scrum project for several days while they tried to meet other commitments. Initially this was not made transparent to the team – in stand up team members would say that had done some work but would be very vague on how much time they had actually spent using the blackhole of their other legacy projects as an excuse – putting up a time burn down chart made time allocations transparent and easy to hold the team to. In addition, how can you plan for a sprint without knowing the actual time available of the members – when I mean actual time, the exercise of getting them to go through all their appointments and lunch times and breaks and removing them from their time commitment helps get you to a realistic time that they can dedicate. Make sure you meet your minimum team sizes In a recent post I wrote about the difference between a partnership and a team. If you are going to do scrum in a large organization make sure you have a minimum team size of at least 3 developers. My experience with larger organizations is that people have a tendency to be sick more, take more leave and generally not be around – if you have a team size of two it is so easy to loose momentum on the project – the more people you have in the team (up to about 9) the more the momentum the project will have when people are not around. Swapping from one methodology to another can seem as waste to the customer It sounds bad, but most customers don’t care what methodology you use. Often they have bought into the “big plan upfront”. If you can, avoid taking a project on midstream from a traditional approach unless the customer has not bought into the process – with this particular project they had a detailed upfront planning breakaway with the customer using the traditional approach and then before the project started we moved onto a scrum implementation – this seemed as waste to the customer. We should have managed the customers expectation properly. Don’t play the role of the scrum master if you can’t be the scrum master With this particular implementation I was the “scrum master”. But all I did was go through the process of the formal meetings of scrum – I attended stand up, retrospectives and planning – but I was not hands on the ground. I was not performing the most important role of removing blockages – and by the end of the project there were a number of blockages “cropping up”. What could have been a better approach was to take someone on the team and train them to be the scrum master and be present to coach them. Alternatively actually be on the team on a fulltime basis and be the scrum master. By just going through the meetings of scrum didn’t mean we were doing scrum. So we failed with this one, if you fail look at it from an agile perspective As this particular project drew to a close and it became more and more apparent that it was not going to succeed the failure of it became depressing. Emotions were expressed by various people on the team that we not encouraging and enforced the failure. Embracing the failure and looking at it for what it is instead of taking it as the end of the world can change how you grow from the experience. Acknowledging that it failed and then focussing on learning from why and how to avoid the failure in the future can change how you feel emotionally about the team, the project and the organization.

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  • Lessons from rewriting POP Forums for MVC, open source-like

    - by Jeff
    It has been a ton of work, interrupted over the last two years by unemployment, moving, a baby, failing to sell houses and other life events, but it's really exciting to see POP Forums v9 coming together. I'm not even sure when I decided to really commit to it as an open source project, but working on the same team as the CodePlex folks probably had something to do with it. Moving along the roadmap I set for myself, the app is now running on a quasi-production site... we launched MouseZoom last weekend. (That's a post-beta 1 build of the forum. There's also some nifty Silverlight DeepZoom goodness on that site.)I have to make a point to illustrate just how important starting over was for me. I started this forum thing for my sites in old ASP more than ten years ago. What a mess that stuff was, including SQL injection vulnerabilities and all kinds of crap. It went to ASP.NET in 2002, but even then, it felt a little too much like script. More than a year later, in 2003, I did an honest to goodness rewrite. If you've been in this business of writing code for any amount of time, you know how much you hate what you wrote a month ago, so just imagine that with seven years in between. The subsequent versions still carried a fair amount of crap, and that's why I had to start over, to make a clean break. Mind you, much of that crap is still running on some of my production sites in a stable manner, but it's a pain in the ass to maintain.So with that clean break, there is much that I have learned. These are a few of those lessons, in no particular order...Avoid shiny object syndromeOver the years, I've embraced new things without bothering to ask myself why. I remember spending the better part of a year trying to adapt this app to use the membership and profile API's in ASP.NET, just because they were there. They didn't solve any known problem. Early on in this version, I dabbled in exotic ORM's, even though I already had the fundamental SQL that I knew worked. I bloated up the client side code with all kinds of jQuery UI and plugins just because, and it got in the way. All the new shiny can be distracting, and I've come to realize that I've allowed it to be a distraction most of my professional life.Just query what you needI've spent a lot of time over-thinking how to query data. In the SQL world, this means exotic joins, special caches, the read-update-commit loop of ORM's, etc. There are times when you have to remind yourself that you aren't Facebook, you'll never be Facebook, and that databases are in fact intended to serve data. In a lot of projects, back in the day, I used to have these big, rich data objects and pass them all over the place, through various application tiers, when in reality, all I needed was some ID from the entity. I try to be mindful of how many queries hit the database on a given request, but I don't obsess over it. I just get what I need.Don't spend too much time worrying about your unit testsIf you've looked at any of the tests for POP Forums, you might offer an audible WTF. That's OK. There's a whole lot of mocking going on. In some cases, it points out where you're doing too much, and that's good for improving your design. In other cases it shows where your design sucks. But the biggest trap of unit testing is that you worry it should be prettier. That's a waste of time. When you write a test, in many cases before the production code, the important part is that you're testing the right thing. If you have to mock up a bunch of stuff to test the outcome, so be it, but it's not wasted time. You're still doing up the typical arrange-action-assert deal, and you'll be able to read that later if you need to.Get back to your HTTP rootsASP.NET Webforms did a reasonably decent job at abstracting us away from the stateless nature of the Web. A lot of people criticize it, but I think it all worked pretty well. These days, with MVC, jQuery, REST services, and what not, we've gone back to thinking about the wire. The nuts and bolts passing between our Web browser and server matters. This doesn't make things harder, in my opinion, it makes them easier. There is something incredibly freeing about how we approach development of Web apps now. HTTP is a really simple protocol, and the stuff we push through it, in particular HTML and JSON, are pretty simple too. The debugging points are really easy to trap and trace.Premature optimization is prematureI'll go back to the data thing for a moment. I've been known to look at a particular action or use case and stress about the number of calls that are made to the database. I'm not suggesting that it's a bad thing to keep these in mind, but if you worry about it outside of the context of the actual impact, you're wasting time. For example, I query the database for last read times in a forum separately of the user and the list of forums. The impact on performance barely exists. If I put it under load, exceeding the kind of load I expect, it still barely has an impact. Then consider it only counts for logged in users. The context of this "inefficient" action is that it doesn't matter. Did I mention I won't be Facebook?Solve your own problems firstThis is another trap I've fallen into. I've often thought about what other people might need for some feature or aspect of the app. In other words, I was willing to make design decisions based on non-existent data. How stupid is that? When I decided to truly open source this thing, building for myself first was a stated design goal. This app has to server the audiences of CoasterBuzz, MouseZoom and other sites first. In this development scenario, you don't have access to mountains of usability studies or user focus groups. You have to start with what you know.I'm sure there are other points I could make too. It has been a lot of fun to work on, and I look forward to evolving the UI as time goes on. That's where I hope to see more magic in the future.

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  • Revision control for writing programming lessons

    - by Dietrich Epp
    I'd like to write a series programming lessons that guide programmers to build a certain kind of program. After each lesson, I'd like to provide sample code that implements what that lesson covered, and the next lesson would use that code as a starting point. Right now I'm using Git to keep track of the code from lesson to lesson. Each lesson has its own branch. lesson1: A--B--C \ lesson2: D--E--F \ lesson3: G--H--I However, suppose that now I want to make it easier on the Windows programmers using my lessons, so I add a Visual Studio project to lesson 1 and then merge it into lessons 2 and 3. lesson1: A--B--C--------------J \ \ lesson2: D--E--F--------K \ \ lesson3: G--H--I--L And then someone points out a bug in lesson 2 that causes crashes on certain systems. (This diagram is where I am right now, and I'm having doubts about continuing along this path.) lesson1: A--B--C--------------J \ \ lesson2: D--E--F--------K--M \ \ \ lesson3: G--H--I--L--N Here are the problems I imagine having: If I had many lessons, and I fix something in lesson 1, am I going to have to spend fifteen minutes or more just merging that one simple change? I know I'll probably have to test all of those lessons again, but I can put that off. When I make a bunch of changes to various lessons on one computer, how do I pull all of the branches at the same time? If I decide to publish these lessons, I'd like a way to tag all of the branches to correspond with what I publish. I figure I'll just need to tag each branch separately, but it would be nice if there were a better way. When I look at the history, I imagine becoming terribly confused about what I've done. Compare the above diagram to a hypothetical diagram below, where I use rebase instead of merge (and rebase has its own problems): lesson1: A--B--C--J \ lesson2: D2--E2--F2--M \ lesson3: G2--H2--I2 Do any of you have experience working with a project like this? Should I consider using a different VCS, such as Darcs? (Note: it would be a real pain to use centralized VCS, so don't suggest one of those unless the benefits are clear.) Should I consider writing plugins or extra tools for a VCS (such as a "meta tag" which tags several branches)?

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  • Lessons from a SAN Failure

    - by Bill Graziano
    At 1:10AM Sunday morning the main SAN at one of my clients suffered a “partial” failure.  Partial means that the SAN was still online and functioning but the LUNs attached to our two main SQL Servers “failed”.  Failed means that SQL Server wouldn’t start and the MDF and LDF files mostly showed a zero file size.  But they were online and responding and most other LUNs were available.  I’m not sure how SANs know to fail at 1AM on a Saturday night but they seem to.  From a personal standpoint this worked out poorly: I was out with friends and after more than a few drinks.  From a work standpoint this was about the best time to fail you could imagine.  Everything was running well before Monday morning.  But it was a long, long Sunday.  I started tipsy, got tired and ended up hung over later in the day. Note to self: Try not to go out drinking right before the SAN fails. This caught us at an interesting time.  We’re in the process of migrating to an entirely new set of servers so some things were partially moved.  This made it difficult to follow our procedures as cleanly as we’d like.  The benefit was that we had much better documentation of everything on the server.  I would encourage everyone to really think through the process of implementing your DR plan and document as much as possible.  Following a checklist is much easier than trying to remember at night under pressure in a hurry after a few drinks. I had a series of estimates on how long things would take.  They were accurate for any single server failure.  They weren’t accurate for a SAN failure that took two servers down.  This wasn’t bad but we should have communicated better. Don’t forget how many things are outside the database.  Logins, linked servers, DTS packages (yikes!), jobs, service broker, DTC (especially DTC), database triggers and any objects in the master database are all things you need backed up.  We’d done a decent job on this and didn’t find significant problems here.  That said this still took a lot of time.  There were many annoyances as a result of this.  Small settings like a login’s default database had a big impact on whether an application could run.  This is probably the single biggest area of concern when looking to recreate a server.  I’d encourage everyone to go through every single node of SSMS and look for user created objects or settings outside the database. Script out your logins with the proper SID and already encrypted passwords and keep it updated.  This makes life so much easier.  I used an approach based on KB246133 that worked well.  I’ll get my scripts posted over the next few days. The disaster can cause your DR process to fail in unexpected ways.  We have a job that scripts out all logins and role memberships and writes it to a file.  This runs on the DR server and pulls from the production server.  Upon opening the file I found that the contents were a “server not found” error.  Fortunately we had other copies and didn’t need to try and restore the master database.  This now runs on the production server and pushes the script to the DR site.  Soon we’ll get it pushed to our version control software. One of the biggest challenges is keeping your DR resources up to date.  Any server change (new linked server, new SQL Server Agent job, etc.) means that your DR plan (and scripts) is out of date.  It helps to automate the generation of these resources if possible. Take time now to test your database restore process.  We test ours quarterly.  If you have a large database I’d also encourage you to invest in a compressed backup solution.  Restoring backups was the single larger consumer of time during our recovery. And yes, there’s a database mirroring solution planned in our new architecture. I didn’t have much involvement in things outside SQL Server but this caused many, many things to change in our environment.  Many applications today aren’t just executables or web sites.  They are a combination of those plus network infrastructure, reports, network ports, IP addresses, DTS and SSIS packages, batch systems and many other things.  These all needed a little bit of attention to make sure they were functioning properly. Profiler turned out to be a handy tool.  I started a trace for failed logins and kept that running.  That let me fix a number of problems before people were able to report them.  I also ran traces to capture exceptions.  This helped identify problems with linked servers. Overall the thing that gave me the most problem was linked servers.  In order for a linked server to function properly you need to be pointed to the right server, have the proper login information, have the network routes available and have MSDTC configured properly.  We have a lot of linked servers and this created many failure points.  Some of the older linked servers used IP addresses and not DNS names.  This meant we had to go in and touch all those linked servers when the servers moved.

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  • DDD Melbourne -lessons leant

    - by Michael Freidgeim
    I've attended DDD Melbourne and want to list the interesting points, that I've leant and want to follow. To read more: * Moles-Mocking Isolation framework for .NET. Documentation is here.   (See also Mocking frameworks comparison created October 4, 2009 ) * WebFormsMVP * PluralSight   http://www.pluralsight-training.net/offers/default.aspx?cc=trial   * ELMAH: Error Logging Modules and Handlers *Rhino.Mocks   * VS UI Test Recorder -see posts Visual Studio 2010 Coded UI Test User Guide. Note that Microsoft Test Manager (MTM) toolis a separate application, that can be started from Program files/VS 2010 menu.It is not a menu inside Visual Studio.   * CodeContract- seems great in Debug. Will be good if in production  will be possible runtime configuration, ability to log instead of throw exception. Current recommendation to customize Debug.Assert is not trivial The programmer is free to use the customization provided by Debug.Assert using assert listeners to obtain whatever runtime behavior they desire (e.g., ignoring the error, logging it, or throwing an exception).   // Clears the existing list of assert listener (the default pop-up box) System.Diagnostics.Debug.Listeners.Clear(); // Install your own listener System.Diagnostics.Debug.Listeners.Add(MyTraceListener); Note that you can't catch specific ContractException, but can catch generic Exception(see How come you cannot catch Code Contract exceptions?)   Books recommended "Working effectively with legacy code" by Michael Feathers (corresponding article)   Fowler, Martin Refactoring: Improving the Design of Existing Code, slides http://jaoo.dk/jaoo1999/schedule/MartinFowlerRefractoring.pdf

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  • Lessons learned from Word 2007 automation with c# 2008

    - by robertphyatt
    My organization has an ongoing project to take documents produced for internal regulations and such, change some of the formatting and then export it as PDF. Our requirements were that only one person would be doing this, but it has been painfully tedious and sometimes error-prone to do by hand. Enter the fearless developer to automate the situation! Since I am one of those guys that just plain does not like VB, I wanted to do the automation in the ever-so-much-more-familiar C#. While Microsoft had made a dll that makes such a task easier, documentation on MSDN is pretty lame and most of the forumns and posts on the internet had little to do with my task. So, I feel like I can give back to the community and make a post here of the things I have learned so far. I hope this is helpful to whoever stumbles upon it. Steps to do this: 1) First of all, make some sort of a project and use some sort of a means to get the filename of the word document you are trying to open. I got the filename the user wanted with an openFileDialog tied to a button that I labeled 'Browse':        private void btnBrowse_Click(object sender, EventArgs e)        {            try            {                DialogResult myResult = openFileDialog1.ShowDialog();                if (myResult.Equals(DialogResult.OK))                {                    if (openFileDialog1.SafeFileName.EndsWith(".doc"))                    {                        txtFileName.Text = openFileDialog1.SafeFileName;                        paramSourceDocPath = openFileDialog1.FileName;                        paramExportFilePath = openFileDialog1.FileName.Replace(".doc", ".pdf");                    }                    else                    {                        txtFileName.Text = "only something that end with .doc, please";                    }                }            }            catch (Exception err)            {                lblError.Text = err.Message;            }        }   2) Add in "using Microsoft.Office.Interop.Word;" after setting your project to reference Microsoft.Office.Core and Microsoft.Office.Interop.Word so that you don't have to add "Microsoft.Office.Interop.Word" to the front of everything. 3) Now you are ready to play. You will need to have a copy of word open and a copy of your word document that you want to modify open to be able to make the changes that are needed. The word interop dll likes using ref on all the parameters passed in, and likes to have them as objects. If you don't want to specify the parameter, you have to give it a "Type.Missing". I suggest creating some objects that you reuse all over the place to maintain sanity. object paramMissing = Type.Missing; ApplicationClass wordApplication = new ApplicationClass(); Document wordDocument = wordApplication.Documents.Open(                ref paramSourceDocPath, ref paramMissing, ref paramMissing,                ref paramMissing, ref paramMissing, ref paramMissing,                ref paramMissing, ref paramMissing, ref paramMissing,                ref paramMissing, ref paramMissing, ref paramMissing,                ref paramMissing, ref paramMissing, ref paramMissing,                ref paramMissing); 4) There are many ways to modify the text of the inside of the word document. One of the ways that was most effective for me was to break it down by paragraph and then do things on each paragraph by what style the particular paragraph had.            foreach (Paragraph thisParagraph in wordDocument.Content.Paragraphs)            {                string strStyleName = ((Style)thisParagraph.get_Style()).NameLocal;                string strText = thisParagraph.Range.Text;                //Do whatever you need to do            } 5) Sometimes you want to insert a new line character somewhere in the text or insert text into the document, etc.  There are a few ways you can do this: you can either modify the text of a paragraph by doing something like this ('\r' makes a new paragraph, '\v' will make a newline without making a new paragraph. If you remove a '\r' from the text, it will eliminate the paragraph you removed it from): thisParagraph.Range.Text = "A\vNew Paragraph!\r" + thisParagraph.Range.Text; OR you could select where you want to insert it and have it act like you were typing in Word like any normal user (note: if you do not collapse the range first, you will overwrite the thing you got the range from) object oCollapseDirectionEnd = WdCollapseDirection.wdCollapseEnd; object oCollapseDirectionStart = WdCollapseDirection.wdCollapseStart; Range rangeInsertAtBeginning = thisParagraph.Range; Range rangeInsertAtEnd = thisParagraph.Range; rangeInsertAtBeginning.Collapse(ref oCollapseDirectionStart); rangeInsertAtEnd.Collapse(ref oCollapseDirectionEnd); rangeInsertAtBeginning.Select(); wordApplication.Selection.TypeText("Blah Blah Blah"); rangeInsertAtEnd.Select(); wordApplication.Selection.TypeParagraph(); 6) If you want to make text columns, like a newspaper or newsletter, you have to modify the page layout of the document or a section of the document to make it happen. In my case, I only wanted a particular section to have that, and I wanted to have a black line before and after the newspaper-like text columns. First you need to do a section break on either side of what you wanted, then you take the section and modify the page layout. Then you can modify the borders of the section (or another object in the word document). I also show here how to modify the alignment of a paragraph.            object oSectionBreak = WdBreakType.wdSectionBreakContinuous;            //These ranges were set while I was going through the paragraphs of my document, like I was showing earlier            rangeHeaderStart.InsertBreak(ref oSectionBreak);            rangeHeaderEnd.InsertBreak(ref oSectionBreak);            //change the alignment to justify            object oRangeHeaderStart = rangeStartJustifiedAlignment.Start;            object oRangeHeaderEnd = rangeHeaderEnd.End;            Range rangeHeader = wordDocument.Range(ref oRangeHeaderStart, ref oRangeHeaderEnd);            rangeHeader.Paragraphs.Alignment = WdParagraphAlignment.wdAlignParagraphJustify;            //find the section break and make it into triple text columns            foreach (Section mySection in wordDocument.Sections)            {                if (mySection.Range.Start == rangeHeaderStart.Start)                {                    mySection.PageSetup.TextColumns.Add(ref paramMissing, ref paramMissing, ref paramMissing);                    mySection.PageSetup.TextColumns.Add(ref paramMissing, ref paramMissing, ref paramMissing);                    //I didn't like the default spacing and column widths. This is how I adjusted them.                    foreach (TextColumn txtc in mySection.PageSetup.TextColumns)                    {                        try                        {                            txtc.SpaceAfter = 151.6f;                            txtc.Width = 7;                        }                        catch (Exception)                        {                            txtc.Width = 151.6f;                        }                    }                }            } That is all  I have time for today! I hope this was helpful to someone!

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  • Lessons Building KeyRef (a .NET developer learning Rails)

    - by Liam McLennan
    Just because I like to build things, and I like to learn, I have been working on a keyboard shortcut reference site. I am using this as an opportunity to improve my ruby and rails skills. The first few days were frustrating. Perhaps the learning curve of all the fun new toys was a bit excessive. Finally tonight things have really started to come together. I still don’t understand the rails built-in testing support but I will get there. Interesting Things I Learned Tonight RubyMine IDE Tonight I switched to RubyMine instead of my usual Notepad++. I suspect RubyMine is a powerful tool if you know how to use it – but I don’t. At the moment it gives me errors about some gems not being activated. This is another one of those things that I will get to. I have also noticed that the editor functions significantly differently to the editors I am used to. For example, in visual studio and notepad++ if you place the cursor at the start of a line and press left arrow the cursor is sent to the end of the previous line. In RubyMine nothing happens. Haml Haml is my favourite view engine. For my .NET work I have been using its non-union Mexican CLR equivalent – nHaml. Multiple CSS Classes To define a div with more than one css class haml lets you chain them together with a ‘.’, such as: .span-6.search_result contents of the div go here Indent Consistency I also learnt tonight that both haml and nhaml complain if you are not consistent about indenting. As a consequence of the move from notepad++ to RubyMine my haml views ended up with some tab indenting and some space indenting. For the view to render all of the indents within a view must be consistent. Sorting Arrays I guessed that ruby would be able to sort an array alphabetically by a property of the elements so my first attempt was: Application.all.sort {|app| app.name} which does not work. You have to supply a comparer (much like .NET). The correct sort is: Application.all.sort {|a,b| a.name.downcase <=> b.name.downcase} MongoMapper Find by Id Since document databases are just fancy key-value stores it is essential to be able to easily search for a document by its id. This functionality is so intrinsic that it seems that the MongoMapper author did not bother to document it. To search by id simply pass the id to the find method: Application.find(‘4c19e8facfbfb01794000002’) Rails And CoffeeScript I am a big fan of CoffeeScript so integrating it into this application is high on my priorities. My first thought was to copy Dr Nic’s strategy. Unfortunately, I did not get past step 1. Install Node.js. I am doing my development on Windows and node is unix only. I looked around for a solution but eventually had to concede defeat… for now. Quicksearch The front page of the application I am building displays a list of applications. When the user types in the search box I want to reduce the list of applications to match their search. A quick googlebing turned up quicksearch, a jquery plugin. You simply tell quicksearch where to get its input (the search textbox) and the list of items to filter (the divs containing the names of applications) and it just works. Here is the code: $('#app_search').quicksearch('.search_result'); Summary I have had a productive evening. The app now displays a list of applications, allows them to be sorted and links through to an application page when an application is selected. Next on the list is to display the set of keyboard shortcuts for an application.

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  • WebLogic Server–Use the Execution Context ID in Applications–Lessons From Hansel and Gretel

    - by james.bayer
    I learned a neat trick this week.  Don’t let your breadcrumbs go to waste like Hansel and Gretel did!  Keep track of the code path, logs and errors for each request as they flow through the system.  Earlier this week an OTN forum post in the WLS – General category by Oracle Ace John Stegeman asked a question how to retrieve the Execution Context ID so that it could be used on an error page that a user could provide to a help desk or use to check with application administrators so they could look up what went wrong.  What is the Execution Context ID (ECID)?  Fusion Middleware injects an ECID as a request enters the system and it says with the request as it flows from Oracle HTTP Server to Oracle Web Cache to multiple WebLogic Servers to the Oracle Database. It’s a way to uniquely identify a request across tiers.  According to the documentation it’s: The value of the ECID is a unique identifier that can be used to correlate individual events as being part of the same request execution flow. For example, events that are identified as being related to a particular request typically have the same ECID value.  The format of the ECID string itself is determined by an internal mechanism that is subject to change; therefore, you should not have or place any dependencies on that format. The novel idea that I see John had was to extend this concept beyond the diagnostic information that is captured by Fusion Middleware.  Why not also use this identifier in your logs and errors so you can correlate even more information together!  Your logging might already identify the user, so why not identify the request so you filter down even more.  All you need to do inside of WebLogic Server to get ahold of this information is invoke DiagnosticConextHelper: weblogic.diagnostics.context.DiagnosticContextHelper.getContextId() This class has other helpful methods to see other values tracked by the diagnostics framework too.  This way I can see even more detail and get information across tiers. In performance profiling, this can be very handy to track down where time is being spent in code.  I’ve blogged and made videos about this before.  JRockit Flight Recorder can use the WLDF Diagnostic Volume in WLS 10.3.3+ to automatically capture and correlate lots of helpful information for each request without installing any special agents and with the out-of-the-box JRockit and WLS settings!  You can see here how information is displayed in JRockit Flight Recorder about a single request as it calls a Servlet, which calls an EJB, which gets a DB connection, which starts a transaction, etc.  You can get timings around everything and even see the SQL that is used. http://download.oracle.com/docs/cd/E21764_01/web.1111/e13714/using_flightrecorder.htm#WLDFC480 Recent versions of the WLS console also are able to visualize this data too, so it works with other JVMs besides JRockit when you turn on WLDF instrumentation. I wrote a little sample application that verified to myself that the ECID did actually cross JVM boundaries.  I invoked a Servlet in one JVM, which acted as an EJB client to Stateless Session Bean running in another JVM.  Each call returned the same ECID.  You need to turn on WLDF Instrumentation for this to work otherwise the framework returns null.  I’m glad John put me on to this API as I have some interesting ideas on how to correlate some information together.

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  • Azure Mobile Services: lessons learned

    - by svdoever
    When I first started using Azure Mobile Services I thought of it as a nice way to: authenticate my users - login using Twitter, Google, Facebook, Windows Live create tables, and use the client code to create the columns in the table because that is not possible in the Azure Mobile Services UI run some Javascript code on the table crud actions (Insert, Update, Delete, Read) schedule a Javascript to run any 15 or more minutes I had no idea of the magic that was happening inside… where is the data stored? Is it a kind of big table, are relationships between tables possible? those Javascripts on the table crud actions, is that interpreted, what is that exactly? After working for some time with Azure Mobile Services I became a lot wiser: Those tables are just normal tables in an Azure SQL Server 2012 Creating the table columns through client code sucks, at least from my Javascript code, because the columns are deducted from the sent JSON data, and a datetime field is sent as string in JSON, so a string type column is created instead of a datetime column You can connect with SQL Management Studio to the Azure SQL Server, and although you can’t manage your columns through the SQL Management Studio UI, it is possible to just run SQL scripts to drop and create tables and indices When you create a table through SQL script, add the table with the same name in the Azure Mobile Services UI to hook it up and be able to access the table through the provided abstraction layer You can also go to the SQL Database through the Azure Mobile Services UI, and from there get in a web based SQL management studio where you can create columns and manage your data The table crud scripts and the scheduler scripts are full blown node.js scripts, introducing a lot of power with great performance The web based script editor is really powerful, I do most of my editing currently in the editor which has syntax highlighting and code completing. While editing the code JsHint is used for script validation. The documentation on Azure Mobile Services is… suboptimal. It is such a pity that there is no way to comment on it so the community could fill in the missing holes, like which node modules are already loaded, and which modules are available on Azure Mobile Services. Soon I was hacking away on Azure Mobile Services, creating my own database tables through script, and abusing the read script of an empty table named query to implement my own set of “services”. The latest updates to Azure Mobile Services described in the following posts added some great new features like creating web API’s, use shared code from your scripts, command line tools for managing Azure Mobile Services (upload and download scripts for example), support for node modules and git support: http://weblogs.asp.net/scottgu/archive/2013/06/14/windows-azure-major-updates-for-mobile-backend-development.aspx http://blogs.msdn.com/b/carlosfigueira/archive/2013/06/14/custom-apis-in-azure-mobile-services.aspx http://blogs.msdn.com/b/carlosfigueira/archive/2013/06/19/custom-api-in-azure-mobile-services-client-sdks.aspx In the mean time I rewrote all my “service-like” table scripts to API scripts, which works like a breeze. Bad thing with the current state of Azure Mobile Services is that the git support is not working if you are a co-administrator of your Azure subscription, and not and administrator (as in my case). Another bad thing is that Cross Origin Request Sharing (CORS) is not supported for the API yet, so no go yet from the browser client for API’s, which is my case. See http://social.msdn.microsoft.com/Forums/windowsazure/en-US/2b79c5ea-d187-4c2b-823a-3f3e0559829d/known-limitations-for-source-control-and-custom-api-features for more on these and other limitations. In his talk at Build 2013 Josh Twist showed that there is a work-around for accessing shared script code from the table scripts as well (another limitation mentioned in the post above). I could not find that code in the Votabl2 code example from the presentation at https://github.com/joshtwist/votabl2, but we can grab it from the presentation when it comes online on Channel9. By the way: you can always express your needs and ideas at http://mobileservices.uservoice.com, that’s the place they are listening to (I hope!).

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  • Purple Cows, Copernicus, and Shampoo – Lessons in Customer Experience

    - by Christina McKeon
    What makes a great customer experience? And, why should you or your organization care? These are the questions that set the stage for the Oracle Customer Experience Summit, which kicked off yesterday in San Francisco. Day 1: The first day was filled with demos and insights from customer experience experts and Oracle customers sharing what it takes to deliver great customer experiences. Author Seth Godin delivered an entertaining presentation that included an in-depth exploration of the always-connected, always-sharing experience revolution that we are witnessing and yes, talked about the purple cow. It turns out that customer experience is your way to be the purple cow. Before everyone headed out to see Pearl Jam and Kings of Leon at the Oracle customer appreciation event, the day wrapped up with a discussion around building a customer-centric culture. Where do you start? Whom does it involve? What are some pitfalls to avoid? Day 2: The second day addressed the details behind all the questions brought up at the end of Day 1. Before you start on a customer experience initiative, Paul Hagen noted that you must understand you will forge a path similar to Copernicus. You will be proposing ideas and approaches that challenge current thinking in your organization. Just as Copernicus' heliocentric theory started a scientific revolution, your customer-centric efforts will start an experience revolution. If you think customer experience is like a traditional marketing approach, think again. It’s not about controlling your customers and leading them where you want them to go. It might sound like heresy to some, but your customers are already in control, whether or not your company realizes and acknowledges it. And, to survive and thrive, you'll have to focus on customers by thinking outside-in and working towards a brand that is better and more authentic. We learned how Vail Resorts takes this customer-centric approach. Employees must experience the mountain themselves and understand the experience from the guest’s standpoint. This has created a culture where employees do things for guests that are not expected. We also learned a valuable lesson in designing and innovating customer-centered experiences from Kerry Bodine. First you make the thing, and then you make the thing right. In this case, the thing is customer experience. Getting customer experience right means iterative prototyping and testing of your ideas. This is where shampoo comes in—think lather, rinse, repeat. Be prepared to keep repeating until the customer experience is right. Many of these sessions will be posted to YouTube in the coming weeks so be sure to subscribe to our CX channel.

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