My laptop is supposed to have 6 GB ram but it only detects 2 GB of it, so I don't know what to do. I searched the web for answer and what i get that there's 2 possible problem: 1- That 4 GB ram card is broken and not working 2- or the 2 ram card have a different path so the windows chose the path of the smaller ram card which would be the 2 GB ram I don't know what is the path in first place so I really don't know what to do. How would I troubleshoot, and work out why the 4 GB stick is not being detected? My laptop's specifications are as follows: Windows 7 Home premium 64- bit Operating system processor : intel (R) core(TM) i7 CPU Q740 @1.73 GHz 1.73GHz installed memory(RAM) : 2.00 GB (but it suppose to be 6 GB -_- ) My laptop is Dell and it's Model N5010