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  • Can nginx be used as a reverse proxy for a backend websocket server?

    - by John Reilly
    We're working on a Ruby on Rails app that needs to take advantage of html5 websockets. At the moment, we have two separate "servers" so to speak: our main app running on nginx+passenger, and a separate server using Pratik Naik's Cramp framework (which is running on Thin) to handle the websocket connections. Ideally, when it comes time for deployment, we'd have the rails app running on nginx+passenger, and the websocket server would be proxied behind nginx, so we wouldn't need to have the websocket server running on a different port. Problem is, in this setup it seems that nginx is closing the connections to Thin too early. The connection is successfully established to the Thin server, then immediately closed with a 200 response code. Our guess is that nginx doesn't realize that the client is trying to establish a long-running connection for websocket traffic. Admittedly, I'm not all that savvy with nginx config, so, is it even possible to configure nginx to act as a reverse proxy for a websocket server? Or do I have to wait for nginx to offer support for the new websocket handshake stuff? Assuming that having both the app server and the websocket server listening on port 80 is a requirement, might that mean I have to have Thin running on a separate server without nginx in front for now? Thanks in advance for any advice or suggestions. :) -John

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  • What version control system is best designed to *prevent* concurrent editing?

    - by Fred Hamilton
    We've been using CVS (with TortoiseCVS interface) for years for both source control and wide-ranging document control (including binaries such as Word, Excel, Framemaker, test data, simulation results, etc.). Unlike typical version control systems, 99% of the time we want to prevent concurrent editing - when a user starts editing a file, the pre-edit version of the file becomes read only to everyone else. Many of the people who will be using this are not programmers or even that computer savvy, so we're also looking for a system that let's people simply add documents to the repository, check out and edit a document (unless someone else is currently editing it), and check it back in with a minimum of fuss. We've gotten this to work reasonably well with CVS + TortoiseCVS, but we're now considering Subversion and Mercurial (and open to others if they're a better fit) for their better version tracking, so I was wondering which one supported locking files most transparently. For example, we'd like exclusive locking enabled as the default, and we want to make it as difficult as possible for someone to accidentally start editing a file that someone else has checked out. For example when someone checks out a file for editing, it checks with the master database first even if they have not recently updated their sandbox. Maybe it even won't let a user check out a document if it's off the network and can't check in with the mothership.

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  • Open source gravatar-like implementations?

    - by Tauren
    I'm already using gravatar icons for the users of my web service. However, I'm finding several problems with this approach: Only a small percentage of the users take the time to set up a gravatar profile. My users are not tech-savvy, but would be likely to add a dedicated photo to my site. Users of my service are encouraged to use images that depict them in proper uniform for the industry my service relates to. They wouldn't want that same picture to be used for personal purposes throughout the internet. They would not take the time or effort to manage a separate email address and gravatar account just to have an "in-uniform" profile photo for my service. Before I implement my own profile image feature, I was wondering if there are any open-source solutions that I could leverage with similar features to gravatar. Specifically: The ability to display any size thumbnail (up to 512px would be fine) Takes care of caching different sized thumbnails Has support for something like identicons, preferably pluggable with different style algorithms (monsters, etc.), even better if I can customize these Ability to fall-back to gravatar if no photo found Does anything like this exist? I haven't found it yet if it does.

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  • Ideas for a rudimentary software licensing implementation

    - by Ross
    I'm trying to decide how to implement a very basic licensing solution for some software I wrote. The software will run on my (hypothetical) clients' machines, with the idea being that the software will immediately quit (with a friendly message) if the client is running it on greater-than-n machines (n being the number of licenses they have purchased). Additionally, the clients are non-tech-savvy to the point where "basic" is good enough. Here is my current design, but given that I have little to no experience in the topic, I wanted to ask SO before I started any development on it: A remote server hosts a MySQL database with a table containing two columns: client-key and license quantity The client-side application connects to the MySQL database on startup, offering it's client-key that I've put into a properties file packaged into the distribution (I would create a new distribution for each new client) Chances are, I'll need a second table to store validation history, so that with some short logic, the software can decide if it can be run on a given machine (maybe a sliding window of n machines using the software per 24 hours) If the software cannot establish a connection to the MySQL database, or decides that it's over the n allowed machines per day, it closes The connection info for the remote server hosting the MySQL database should be hard-coded into the app? (That sounds like a bad idea, but otherwise they could point it to some other always-validates-to-success server) I think that about covers my initial design. The intent being that while it certainly isn't full-proof, I think I've made it at least somewhat difficult to create an easily-sharable cracking solution. Also, I can easily adjust the license amount for a given client/key pair. I gotta figure this has been done a million times before, so tell me about a better solution that's just as simple to implement and provides the same (low) amount of security. In the event that external libraries are used, I prefer Java, as that's what the software has been written in.

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  • Usability for content editors: Drupal or PHP framework?

    - by Jim
    Greetings: I am going to develop a basic Web site that supports some custom content types, is multilingual, and has content moderation workflow for a restricted group of content editors. This seems like an obvious choice for Drupal, except... the content editors will have little computer experience. In my opinion, that is a show-stopper for Drupal. For example, placing arbitrary inline images in content is a task that WordPress does well. I find Drupal's alternatives (IMCE, img_assist, etc.) clunky and not well integrated, and that will be a problem for this group of content editors. Also, none of the Drupal content workflow modules I tried seemed well-integrated; they all had a "tacked on" feel to them. As an admin I can understand why an "Accessible content" menu item (via Module Grants module) is necessary to view draft content (fixed in D7 but I can't wait for all the modules to be ported), but I'm pretty sure it'll confuse the content editors. An alternative is to use a PHP framework. I've read a few threads suggesting that it will take roughly the same amount of time using a good framework as it will to bend Drupal to my willing... maybe wishful thinking? I'm looking at Symfony, which gives me a basic auto-generated back-end, but which I believe I can customize to my heart's content. How do you make Drupal accessible to non-savvy content editors? If you recommend a PHP framework, which one? TIA!

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  • How do I design a Wizard-based system with SoC in mind?

    - by Erik Forbes
    I'm building a Windows Forms system (in C# if it matters to anyone) that provides an application automation service. As this application is targeted at users who are not computer savvy, I've decided to break up the functions of the application into various tasks, and provide these tasks via a wizard UI. I'd like to avoid coupling the views and view engine (from which the Wizard will be built) to the automation engine. The problem I'm having is that the automation engine, which runs on a separate thread while it does its thing, needs to report status information back to the user, as well as listen for cancel or pause events from the user. Since I don't want the view engine or the automation engine to rely on each other, I'm having a hard time figuring out how to provide for this information conduit. Any insights into this issue I'm having would be greatly appreciated. I've been wracking my brain for a couple weeks now on this point, and I really don't want to give up and just couple everything together. If anyone needs additional details to help come up with some sort of idea please let me know and I'll be happy to provide them.

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  • Where should I store shared resources between LocalSystem and regular user with UAC?

    - by rwired
    My application consists of two parts: A Windows Service running under the LocalSystem account and a client process running under the currently logged in regular user. I need to deploy the application across Windows versions from XP up to Win7. The client will retrieve files from the web and collect user data from the user. The service will construct files and data of it's own which the client needs to read. I'm trying to figure out the best place (registry or filesystem, or mix) to store all this. One file the client or service needs to be able to retrieve from the net is an update_patch executable which needs to run whenever an upgrade is available. I need to be sure the initial installer SETUP.EXE, and also the update_patch can figure out this ideal location and set a RegKey to be read later by both client and server telling them the magic location (The SETUP.EXE will run with elevated privileges since it needs to install the service) On my Win7 test system the service %APPDATA% points to: C:\Windows\system32\config\systemprofile\AppData\Roaming and the %APPDATA% of the client points to: C:\Users\(username)\AppData\Roaming Interestingly Google Chrome stores everything (App and Data) in C:\Users\(username)\AppData\Local\Google\Chrome Chrome runs pretty much in exactly the way I want my suite to run (able to silently update itself in the background) What I'm trying to avoid is nasty popups warning the user that the app wants to modify the system, and I want to avoid problems when VirtualStore doesn't exist because the user is running XP/2000/2003 or has UAC turned off. My target audience are non-tech-savvy general Windows users.

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  • HTML5 or Flash?

    - by lewiguez
    I have to write a web application for a client soon. Looking at the specs, there is no reason why the project couldn't be an HTML5/CSS/Javascript project, but the client is arguing that it has to be Flash. The project has a number of dynamic elements and is web-based. It'll only be used in-house by a small number of people and all of those people use either Google Chrome or Safari 4. They are all pretty tech-savvy to boot. My question is this: what are some of the reasons (preferably technical since this is Stack Overflow) I can present to my client as to why HTML5 is better than Flash (that's assuming I'm right and it is in this case)? Is it OK to use HTML5 even though it's still a draft spec (I'm assuming it is after checking out all those Apple HTML5 demos a few days ago)? Also, would a hybrid approach be preferable for now? Something that uses Flash wherever the canvas object would've been used in the HTML5 approach and that conforms to a normal XHTML approach. Help!

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  • Where should an application's default folder live?

    - by HotOil
    Hi: I'm creating a little app that configures a connected device and then saves the config information in a file. The filename cannot be chosen by the user, but its location can be chosen. Where is the best place for the app's default save-to folder? I have seen examples out there where it is the "MyDocuments" location (eg Visual Studio does this). I have seen a folder created right at the top of the C:\ drive. I find that to be a little obnoxious, personally. It could be in the Program Files[Manufacturer] or Program Files[Product Name], or wherever the app was installed. I have used this location in the past; I dislike it because Windows Explorer does not allow a user to browse to there very easily ('browsability'). Going with this last notion that 'browsability' is a factor, I suppose MyDocuments is the best choice. Is this the most common, most widely accepted practice? I think historically we have chosen the install folder because that co-locates the data with the device management utilities. But I would really like to get away from that. I don't want the user to have to go pawing through system files to find his/her data, esp if that person is not too Windows-savvy. Also, I am using the .NET WinForms FolderBrowserDialog, and the "Environment.SpecialFolders" enum isn't helpful in setting up the dialog to point into the Program Files folder. Thanks for your input! Suz.

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  • GUnload is null or undefined using Directions Service

    - by user1677756
    I'm getting an error using Google Maps API V3 that I don't understand. My initial map displays just fine, but when I try to get directions, I get the following two errors: Error: The value of the property 'GUnload' is null or undefined, not a Function object Error: Unable to get value of the property 'setDirections': object is null or undefined I'm not using GUnload anywhere, so I don't understand why I'm getting that error. As far as the second error is concerned, it's as if something is wrong with the Directions service. Here is my code: var directionsDisplay; var directionsService = new google.maps.DirectionsService(); var map; function initialize(address) { directionsDisplay = new google.maps.DirectionsRenderer(); var geocoder = new google.maps.Geocoder(); var latlng = new google.maps.LatLng(42.733963, -84.565501); var mapOptions = { center: latlng, zoom: 15, mapTypeId: google.maps.MapTypeId.ROADMAP }; map = new google.maps.Map(document.getElementById("map_canvas"), mapOptions); geocoder.geocode({ 'address': address }, function (results, status) { if (status == google.maps.GeocoderStatus.OK) { map.setCenter(results[0].geometry.location); var marker = new google.maps.Marker({ map: map, position: results[0].geometry.location }); } else { alert("Geocode was not successful for the following reason: " + status); } }); directionsDisplay.setMap(map); } function getDirections(start, end) { var request = { origin:start, destination:end, travelMode: google.maps.TravelMode.DRIVING }; directionsService.route(request, function(result, status) { if (status == google.maps.DirectionsStatus.OK) { directionsDisplay.setDirections(result); } else { alert("Directions cannot be displayed for the following reason: " + status); } }); } I'm not very savvy with javascript, so I could have made some sort of error there. I appreciate any help I can get.

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  • Packaging Java apps for the Windows/Linux desktop.

    - by alexmcchessers
    I am writing an application in Java for the desktop using the Eclipse SWT library for GUI rendering. I think SWT helps Java get over the biggest hurdle for acceptance on the desktop: namely providing a Java application with a consistent, responsive interface that looks like that belonging to any other app on your desktop. However, I feel that packaging an application is still an issue. OS X natively provides an easy mechanism for wrapping Java apps in native application bundles, but producing an app for Windows/Linux that doesn't require the user to run an ugly batch file or click on a .jar is still a hassle. Possibly that's not such an issue on Linux, where the user is likely to be a little more tech-savvy, but on Windows I'd like to have a regular .exe for him/her to run. Has anyone had any experience with any of the .exe generation tools for Java that are out there? I've tried JSmooth but had various issues with it. Is there a better solution before I crack out Visual Studio and roll my own? Edit: I should perhaps mention that I am unable to spend a lot of money on a commercial solution.

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  • Applying powershell outside IT Management.

    - by Tormod
    Hi. We have a flexible process control system by which automation engineers configure up large application comprising thousands of small logical units that are parameterized and integrated into the control flow. There are many tasks that are repetitive on the granular level, and there are a multitude of proprietary productivity tools that have been made to meet this demand. We have different business segments, and the automation engineers vary across the board in skill sets and interests. Fancy GUI and usability versus flexibility is a common discussion. At first glance, powershell seems to be a sensible platform to implement such tooling and which also would be a advantageous cross-over skill to manage the IT aspects of the system setup and deployment as a whole. This should allow the script savvy their desired flexibility (they are already a scripting crowd) and the GUI dependant could still get their desired GUI underpinned by powershell. But I can't seem to find many people/groups who have tried to use the scriptability and object passing of powershell extensively to accommodate a heterogeneous user community outside the realm of IT management. Do anybody have any tips or word of caution? Am I missing something obvious as to why this shouldn't be done? Shouldn't powershell be taking over the world? ;-)

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  • Expectations + Rewards = Innovation

    - by D'Arcy Lussier
    “Innovation” is a heavy word. We regard those that embrace it as “Innovators”. We describe organizations as being “Innovative”. We hold those associated with the word in high regard, even though its dictionary definition is very simple: Introducing something new. What our culture has done is wrapped Innovation in white robes and a gold crown. Innovation is rarely just introducing something new. Innovations and innovators are typically associated with other terms: groundbreaking, genius, industry-changing, creative, leading. Being a true innovator and creating innovations are a big deal, and something companies try to strive for…or at least say they strive for. There’s huge value in being recognized as an innovator in an industry, since the idea is that innovation equates to increased profitability. IBM ran an ad a few years back that showed what their view of innovation is: “The point of innovation is to make actual money.” If the money aspect makes you feel uneasy, consider it another way: the point of innovation is to <insert payoff here>. Companies that innovate will be more successful. Non-profits that innovate can better serve their target clients. Governments that innovate can better provide services to their citizens. True innovation is not easy to come by though. As with anything in business, how well an organization will innovate is reliant on the employees it retains, the expectations placed on those employees, and the rewards available to them. In a previous blog post I talked about one formula: Right Employees + Happy Employees = Productive Employees I want to introduce a new one, that builds upon the previous one: Expectations + Rewards = Innovation  The level of innovation your organization will realize is directly associated with the expectations you place on your staff and the rewards you make available to them. Expectations We may feel uncomfortable with the idea of placing expectations on our staff, mainly because expectation has somewhat of a negative or cold connotation to it: “I expect you to act this way or else!” The problem is in the or-else part…we focus on the negative aspects of failing to meet expectations instead of looking at the positive side. “I expect you to act this way because it will produce <insert benefit here>”. Expectations should not be set to punish but instead be set to ensure quality. At a recent conference I spoke with some Microsoft employees who told me that you have five years from starting with the company to reach a “Senior” level. If you don’t, then you’re let go. The expectation Microsoft placed on their staff is that they should be working towards improving themselves, taking more responsibility, and thus ensure that there is a constant level of quality in the workforce. Rewards Let me be clear: a paycheck is not a reward. A paycheck is simply the employer’s responsibility in the employee/employer relationship. A paycheck will never be the key motivator to drive innovation. Offering employees something over and above their required compensation can spur them to greater performance and achievement. Working in the food service industry, this tactic was used again and again: whoever has the highest sales over lunch will receive a free lunch/gift certificate/entry into a draw/etc. There was something to strive for, to try beyond the baseline of what our serving jobs were. It was through this that innovative sales techniques would be tried and honed, with key servers being top sellers time and time again. At a code camp I spoke at, I was amazed to see that all the employees from one company receive $100 Visa gift cards as a thank you for taking time to speak. Again, offering something over and above that can give that extra push for employees. Rewards work. But what about the fairness angle? In the restaurant example I gave, there were servers that would never win the competition. They just weren’t good enough at selling and never seemed to get better. So should those that did work at performing better and produce more sales for the restaurant not get rewarded because those who weren’t working at performing better might get upset? Of course not! Organizations succeed because of their top performers and those that strive to join their ranks. The Expectation/Reward Graph While the Expectations + Rewards = Innovation formula may seem like a simple mathematics formula, there’s much more going under the hood. In fact there are three different outcomes that could occur based on what you put in as values for Expectations and Rewards. Consider the graph below and the descriptions that follow: Disgruntled – High Expectation, Low Reward I worked at a company where the mantra was “Company First, Because We Pay You”. Even today I still hear stories of how this sentiment continues to be perpetuated: They provide you a paycheck and a means to live, therefore you should always put them as your top priority. Of course, this is a huge imbalance in the expectation/reward equation. Why would anyone willingly meet high expectations of availability, workload, deadlines, etc. when there is no reward other than a paycheck to show for it? Remember: paychecks are not rewards! Instead, you see employees be disgruntled which not only affects the level of production but also the level of quality within an organization. It also means that you see higher turnover. Complacent – Low Expectation, Low Reward Complacency is a systemic problem that typically exists throughout all levels of an organization. With no real expectations or rewards, nobody needs to excel. In fact, those that do try to innovate, improve, or introduce new things into the organization might be shunned or pushed out by the rest of the staff who are just doing things the same way they’ve always done it. The bigger issue for the organization with low/low values is that at best they’ll never grow beyond their current size (and may shrink actually), and at worst will cease to exist. Entitled – Low Expectation, High Reward It’s one thing to say you have the best people and reward them as such, but its another thing to actually have the best people and reward them as such. Organizations with Entitled employees are the former: their organization provides them with all types of comforts, benefits, and perks. But there’s no requirement before the rewards are dolled out, and there’s no short-list of who receives the rewards. Everyone in the company is treated the same and is given equal share of the spoils. Entitlement is actually almost identical with Complacency with one notable difference: just try to introduce higher expectations into an entitled organization! Entitled employees have been spoiled for so long that they can’t fathom having rewards taken from them, or having to achieve specific levels of performance before attaining them. Those running the organization also buy in to the Entitled sentiment, feeling that they must persist the same level of comforts to appease their staff…even though the quality of the employee pool may be suspect. Innovative – High Expectation, High Reward Finally we have the Innovative organization which places high expectations but also provides high rewards. This organization gets it: if you truly want the best employees you need to apply equal doses of pressure and praise. Realize that I’m not suggesting crazy overtime or un-realistic working conditions. I do not agree with the “Glengary-Glenross” method of encouragement. But as anyone who follows sports can tell you, the teams that win are the ones where the coaches push their players to be their best; to achieve new levels of performance that they didn’t know they could receive. And the result for the players is more money, fame, and opportunity. It’s in this environment that organizations can focus on innovation – true innovation that builds the business and allows everyone involved to truly benefit. In Closing Organizations love to use the word “Innovation” and its derivatives, but very few actually do innovate. For many, the term has just become another marketing buzzword to lump in with all the other business terms that get overused. But for those organizations that truly get the value of innovation, they will be the ones surging forward while other companies simply fade into the background. And they will be the organizations that expect more from their employees, and give them their just rewards.

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  • Windows 7 boot problem (with colorful blinking smilies)

    - by Ishmael Smyrnow
    I put my computer (Windows 7) to sleep, and a couple hours later, tried to wake it back up, but the monitor wouldn't come back on. I did a hard reset (held power button), but I still couldn't get the monitor to show anything. I plugged it into my laptop, and the monitor works fine. I then swapped out the video card with an older one I have. The monitor came on and started showing the boot process. However, shortly after the Windows 7 animated logo came up, the screen went blank, it made this weird beeping noise, and I seen the strangest thing ever. Small, colorful blocks started to fill my screen, and flash, as if something was loading. Inside of those blocks, were smilies (like the ASCII character kind). This continued for about a minute, then the computer rebooted. It scared the sh!t out of me. I've never had a virus before, and I'm savvy enough to keep myself from one, but I'm wondering if that's what it was. I've been using computers for ages, and never seen anything quite like this. Has anyone ever seen something like this? I'm doing hardware diagnostics before trying to boot into Windows again. Hopefully I can figure this out, but I thought I would consult the SU community while I wait on these results. -- UPDATE -- I did a Memory Diagnostic, which turned up nothing. I also booted into Safe Mode no problem, and scheduled a disk check on both of my drives (I dual boot XP & 7). I was feeling good, and tried putting my regular video card back in, and the monitor won't display anything with it. Also, even though the monitor displays nothing, the system sounds like it's booting up. However, I hear a clicking in one of my hard drives that isn't there with the older video card. Could this be a problem with my hard drive, video card, or PSU? PSU makes sense, except for the fact I've been using the same setup for over a year, and the video card doesn't require it's own power plug thing.

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  • Troubleshooting an unstable internet connection

    - by Konrad Rudolph
    My MacBook Pro running OS X (10.9, but I had the same problem before) is connected to a Belkin router via WiFi and, using Virgin Media as the ISP, to the internet. The connection is extremely unstable – on some days, I get a ping timeout every few seconds. In addition, some domains seem to suffer general connectivity issues. For instance, I often find that while the youtube.com website loads, none of the videos (which are hosted on a separate domain) do. At other times, videos load but always fail to buffer, even though the actual connection speed is ok, even though I’ve disabled dash playback. Since I’m living in a rented room and the ISP contract isn’t actually mine I’ve got only limited possibilities of addressing the problem. In particular, I have no access to the router configuration and my non tech savvy landlady, while sympathetic, is not in a great hurry to hand the problem over to the ISP’s customer support. What’s more, I seem to be the only person in the house experiencing these problems – but I can imagine that this is simply because I’m the only one who’s using the internet continuously. I’m searching for specific tests that might be able to pinpoint – and ideally solve – the problem. So far all I’ve managed to do is establish that Virgin is routing my traffic in mysterious ways. Here’s an excerpt from traceroute google.co.uk. It’s worth mentioning that the host name doesn’t seem to matter a lot, the trace route is always the same. traceroute: Warning: google.co.uk has multiple addresses; using 62.254.36.148 traceroute to google.co.uk (62.254.36.148), 64 hops max, 52 byte packets 1 (192.168.2.1) 1.112 ms 1.300 ms 2.359 ms 2 10.100.32.1 (10.100.32.1) 11.926 ms 10.217 ms 24.987 ms 3 cmbg-core-1a-ae3-610.network.virginmedia.net (80.1.202.93) 28.809 ms * 66.653 ms 4 popl-bb-1b-ae16-0.network.virginmedia.net (212.43.163.141) 13.759 ms 126.504 ms 20.472 ms 5 nrth-bb-1b-et-010-0.network.virginmedia.net (62.253.175.57) 28.357 ms 16.398 ms 42.387 ms 6 nrth-bb-1c-ae1-0.network.virginmedia.net (62.253.174.110) 27.441 ms 15.622 ms 12.044 ms 7 lutn-icdn-1-ae0-0.network.virginmedia.net (62.253.175.82) 16.678 ms 28.463 ms 28.253 ms 8 * * * 9 * * * 10 * * * ^C If I let it, this goes on until the end of time. It never seems to reach a destination. Is this normal? A friend living in the same town who is also with Virgin Media has a more conventional traceroute output: 7 hops to google.co.uk, all of which send the ICMP TIME_EXCEEDED response. The obvious fix – rebooting the router – doesn’t seem to help. As far as I can tell, the WiFi connection is stable (I can always ping the router) so the problem is further downstream. I’ve tried using an alternative DNS before (OpenDNS) but if anything, this made things worse. In fact, it made all Google services nigh unreachable.

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  • Building a Mac/PC Network in a Dorm with Network Restrictions

    - by user70340
    I have been a Windows XP user for the last few years, but I recently bought a 15'' MacBook Pro for research purposes. I would like to set up a no-hassle Mac/PC Network at home so that I can access the internet on both computers and hardware between computers (i.e. a harddrive, or a mouse/keyboard with Synergy). Unfortunately, I live in a dorm with silly network restrictions so a solution is not straightforward. In particular: The dorm has a wired and wireless network, both which provide an internet connection. The wired network provides way faster internet (download speeds of 15 MB/s vs. 2 MB/s on wireless), so I would like to somehow exploit this, at least on my PC for Bittorrent :) Multiple devices can connect to the wireless network, but cannot "see" each other on the network (so software like Synergy would not work). Only 1 MAC address can connect to the wired network at a time. Ideally I would just connect a wireless router to the wired network and then have both the Mac and the PC on that, but the 1 MAC address restriction will not allow the both computer to access the internet simultaneously. I cannot think of a way to bypass this restriction (though I'm not network savvy), so I am planning to create a private no-internet network to allow the devices to see each other and share hardware. Here are some thoughts. I would appreciate any feedback at all! If I build a private wireless network: (first choice) I will use a wireless router that is not connected to the internet. My PC and Mac will be connected to each other wirelessly. I can then connect the PC to the internet via a wired network, but then the Mac will not have internet access as its wireless card is already in use. In this case, could I stream internet access from the PC to the Mac via the wireless network? Or could I buy a USB wireless card for the Mac so that it can connect to both my private network and the dorm network? If I build a private wired network: (second choice) Then both the PC and the Mac will connect to the internet wirelessly, which means I cannot take advantage of the faster download speeds.

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  • SVN Server not responding

    - by Rob Forrest
    I've been bashing my head against a wall with this one all day and I would greatly appreciate a few more eyes on the problem at hand. We have an in-house SVN Server that contains all live and development code for our website. Our live server can connect to this and get updates from the repository. This was all working fine until we migrated the SVN Server from a physical machine to a vSphere VM. Now, for some reason that continues to fathom me, we can no longer connect to the SVN Server. The SVN Server runs CentOS 6.2, Apache and SVN 1.7.2. SELinux is well and trully disabled and the problem remains when iptables is stopped. Our production server does run an older version of CentOS and SVN but the same system worked previously so I don't think that this is the issue. Of note, if I have iptables enabled, using service iptables status, I can see a single packet coming in and being accepted but the production server simply hangs on any svn command. If I give up waiting and do a CTRL-C to break the process I get a "could not connect to server". To me it appears to be something to do with the SVN Server rejecting external connections but I have no idea how this would happen. Any thoughts on what I can try from here? Thanks, Rob Edit: Network topology Production server sits externally to our in-house SVN server. Our IPCop (?) firewall allows connections from it (and it alone) on port 80 and passes the connection to the SVN Server. The hardware is all pretty decent and I don't doubt that its doing its job correctly, especially as iptables is seeing the new connections. subversion.conf (in /etc/httpd/conf.d) LoadModule dav_svn_module modules/mod_dav_svn.so <Location /repos> DAV svn SVNPath /var/svn/repos <LimitExcept PROPFIND OPTIONS REPORT> AuthType Basic AuthName "SVN Server" AuthUserFile /var/svn/svn-auth Require valid-user </LimitExcept> </Location> ifconfig eth0 Link encap:Ethernet HWaddr 00:0C:29:5F:C8:3A inet addr:172.16.0.14 Bcast:172.16.0.255 Mask:255.255.255.0 inet6 addr: fe80::20c:29ff:fe5f:c83a/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:32317 errors:0 dropped:0 overruns:0 frame:0 TX packets:632 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:2544036 (2.4 MiB) TX bytes:143207 (139.8 KiB) netstat -lntp Active Internet connections (only servers) Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name tcp 0 0 0.0.0.0:3306 0.0.0.0:* LISTEN 1484/mysqld tcp 0 0 0.0.0.0:111 0.0.0.0:* LISTEN 1135/rpcbind tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN 1351/sshd tcp 0 0 127.0.0.1:631 0.0.0.0:* LISTEN 1230/cupsd tcp 0 0 127.0.0.1:25 0.0.0.0:* LISTEN 1575/master tcp 0 0 0.0.0.0:58401 0.0.0.0:* LISTEN 1153/rpc.statd tcp 0 0 0.0.0.0:5672 0.0.0.0:* LISTEN 1626/qpidd tcp 0 0 :::139 :::* LISTEN 1678/smbd tcp 0 0 :::111 :::* LISTEN 1135/rpcbind tcp 0 0 :::80 :::* LISTEN 1615/httpd tcp 0 0 :::22 :::* LISTEN 1351/sshd tcp 0 0 ::1:631 :::* LISTEN 1230/cupsd tcp 0 0 ::1:25 :::* LISTEN 1575/master tcp 0 0 :::445 :::* LISTEN 1678/smbd tcp 0 0 :::56799 :::* LISTEN 1153/rpc.statd iptables --list -v -n (when iptables is stopped) Chain INPUT (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination Chain FORWARD (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination Chain OUTPUT (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination iptables --list -v -n (when iptables is running, after one attempted svn connection) Chain INPUT (policy ACCEPT 68 packets, 6561 bytes) pkts bytes target prot opt in out source destination 19 1304 ACCEPT all -- * * 0.0.0.0/0 0.0.0.0/0 state RELATED,ESTABLISHED 0 0 ACCEPT icmp -- * * 0.0.0.0/0 0.0.0.0/0 0 0 ACCEPT all -- lo * 0.0.0.0/0 0.0.0.0/0 0 0 ACCEPT tcp -- * * 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:22 1 60 ACCEPT tcp -- * * 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:80 0 0 ACCEPT tcp -- * * 0.0.0.0/0 0.0.0.0/0 state NEW tcp dpt:80 0 0 ACCEPT udp -- * * 0.0.0.0/0 0.0.0.0/0 state NEW udp dpt:80 Chain FORWARD (policy ACCEPT 0 packets, 0 bytes) pkts bytes target prot opt in out source destination Chain OUTPUT (policy ACCEPT 17 packets, 1612 bytes) pkts bytes target prot opt in out source destination tcpdump 17:08:18.455114 IP 'production server'.43255 > 'svn server'.local.http: Flags [S], seq 3200354543, win 5840, options [mss 1380,sackOK,TS val 2011458346 ecr 0,nop,wscale 7], length 0 17:08:18.455169 IP 'svn server'.local.http > 'production server'.43255: Flags [S.], seq 629885453, ack 3200354544, win 14480, options [mss 1460,sackOK,TS val 816478 ecr 2011449346,nop,wscale 7], length 0 17:08:19.655317 IP 'svn server'.local.http > 'production server'k.43255: Flags [S.], seq 629885453, ack 3200354544, win 14480, options [mss 1460,sackOK,TS val 817679 ecr 2011449346,nop,wscale 7], length 0

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  • What does the `forall` keyword in Haskell/GHC do?

    - by JUST MY correct OPINION
    I've been banging my head on this one for (quite literally) years now. I'm beginning to kinda/sorta understand how the foreach keyword is used in so-called "existential types" like this: data ShowBox = forall s. Show s => SB s (This despite the confusingly-worded explanations of it in the fragments found all around the web.) This is only a subset, however, of how foreach is used and I simply cannot wrap my mind around its use in things like this: runST :: forall a. (forall s. ST s a) -> a Or explaining why these are different: foo :: (forall a. a -> a) -> (Char,Bool) bar :: forall a. ((a -> a) -> (Char, Bool)) Or the whole RankNTypes stuff that breaks my brain when "explained" in a way that makes me want to do that Samuel L. Jackson thing from Pulp Fiction. (Don't follow that link if you're easily offended by strong language.) The problem, really, is that I'm a dullard. I can't fathom the chicken scratchings (some call them "formulae") of the elite mathematicians that created this language seeing as my university years are over two decades behind me and I never actually had to put what I learnt into use in practice. I also tend to prefer clear, jargon-free English rather than the kinds of language which are normal in academic environments. Most of the explanations I attempt to read on this (the ones I can find through search engines) have these problems: They're incomplete. They explain one part of the use of this keyword (like "existential types") which makes me feel happy until I read code that uses it in a completely different way (like runST, foo and bar above). They're densely packed with assumptions that I've read the latest in whatever branch of discrete math, category theory or abstract algebra is popular this week. (If I never read the words "consult the paper whatever for details of implementation" again, it will be too soon.) They're written in ways that frequently turn even simple concepts into tortuously twisted and fractured grammar and semantics. (I suspect that the last two items are the biggest problem. I wouldn't know, though, since I'm too much a dullard to comprehend them.) It's been asked why Haskell never really caught on in industry. I suspect, in my own humble, unintelligent way, that my experience in figuring out one stupid little keyword -- a keyword that is increasingly ubiquitous in the libraries being written these days -- are also part of the answer to that question. It's hard for a language to catch on when even its individual keywords cause years-long quests to comprehend. Years-long quests which end in failure. So... On to the actual question. Can anybody completely explain the foreach keyword in clear, plain English (or, if it exists somewhere, point to such a clear explanation which I've missed) that doesn't assume I'm a mathematician steeped in the jargon?

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  • Interview with Tomas Ulin at the MySQL Innovation Day

    - by Monica Kumar
    MySQL Innovation Day held on June 5, 2012 was a great event for the MySQL engineers, users and customers to gather, share and network. I was able to get a few minutes with Tomas Ulin, Vice President of MySQL Engineering at Oracle, to ask him some questions. Here are the highlights of my interview with Tomas. Monica: This was the first MySQL Innovation Day, correct?  Why now, what was the strategy behind hosting this kind of event? Tomas: In the last year, we have rolled out an incredible number of MySQL events worldwide – some targeted at developers that are new to MySQL and others for the MySQL savvy. At the MySQL Innovation Day, our first event of this kind,, we had a number of our key engineers presenting lightning talks delivering previews of key new features as well as discussing roadmap. Our goal is to keep an open dialogue with the MySQL community. In fact, we are hosting a two-day conference, another first, for the MySQL community called MySQL Connect on Sept. 29-30 in San Francisco. If you attended the MySQL Innovation Day and liked what we did, you are going to love MySQL Connect. We’ll have a lot more of our engineers and many users and community members presenting hour long sessions and hands on labs. Our engineers will be presenting new MySQL features as well offer previews of upcoming enhancements. Monica: What's the big take-away from today's MySQL Innovation Day? Tomas: I hope the most important takeaway for attendees was to see that Oracle has been driving, and continues to drive MySQL innovation with a steady stream of new great GA and Development Milestone releases. Monica: What were attendees most interested in? What feedback did they have? Tomas: Feedback from attendees was incredibly positive and encouraging. In particular, they liked the interaction with the MySQL engineers and were also excited about the new early access features in MySQL 5.6 and MySQL Cluster 7.3. In addition, sessions delivered by MySQL users like Facebook, Pinterest and Twitter were very well received. For example, Pinterest talked about using MySQL to scale from 0 to billions of page views/month, Twitter talked about “Scaling twitter with MySQL” and Facebook discussed the many options to implement MySQL master failover solutions. The presentations are already available for download while some of the session videos will be made available on the MySQL Innovation Day web page shortly. Monica: How would you distinguish the use of MySQL vs. Oracle Database? What key factors should customers consider? Tomas: MySQL and Oracle Database complement each other. They are very different products, best suited to different use cases. Customers can choose world-class solutions from Oracle to fulfill a variety of needs. MySQL is a great choice for enterprise web-based, custom and embedded apps. Oracle Database is the leading choice for enterprise packaged applications such as ERP, CRM as well as high-end data warehousing and business intelligence applications. Monica: What are the highlights of the current MySQL 5.6 Development Milestone Release and early access features for MySQL Cluster 7.3? Tomas: MySQL 5.6 development milestone release builds on MySQL 5.5 by improving: Optimizer for better Performance, Scalability Performance Schema for better instrumentation InnoDB for better transactional throughput Replication for higher availability, data integrity NoSQL options for more flexibility We announced some new early access features in MySQL 5.6, including binary log group commit. We also announced early access features in MySQL Cluster 7.3 including support for foreign key constraints. Monica: How do people get these releases? Tomas: You can access development milestone releases by going to: http://dev.mysql.com/downloads/mysqlThen select the “Development Release” tab. The MySQL Cluster 7.3 and other early access features can be downloaded at: http://labs.mysql.com Monica: What's coming up next for MySQL? Tomas: Our development team is working in overdrive, cranking out new features with community feedback. Don’t miss the MySQL Connect conference being held in San Francisco on Sept. 29 and 30th. My team and I will be there. I hope you can join us! Monica: Thank you for your time, Tomas. I look forward to seeing you at the MySQL Connect conference. To our followers, I hope you found this interview informative. I welcome your comments. Please stay tuned here for more updates on MySQL. Note: Monica Kumar is Senior Director of product marketing for Linux, Virtualization and MySQL at Oracle.

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  • Minidlna Directory Issues

    - by Somnambulist
    I've done my searching and can't find an answer to THIS specific issue. I have my minidlna set up and running - but it's not really done properly. First off, when I open the server on my bluray player, all of my movies are listed twice - when they are certainly not saved on my external twice. Second, when I open the server - rather than reading "Movies" "TV" "Music", etc - It just mashes all of my movies, tv, and some other folders all together with no real organization. I never had this problem when I had my Windows set up, so I know it's something configured improperly more-so than my external drive giving me gruff. Here's my minidlna.conf file: # This is the configuration file for the MiniDLNA daemon, a DLNA/UPnP-AV media # server. # # Unless otherwise noted, the commented out options show their default value. # # On Debian, you can also refer to the minidlna.conf(5) man page for # documentation about this file. media_dir=/media/somnambulist/Ghost In You # This option can be specified more than once if you want multiple directories # scanned. # # If you want to restrict a media_dir to a specific content type, you can # prepend the directory name with a letter representing the type (A, P or V), # followed by a comma, as so: # * "A" for audio (eg. media_dir=A,/var/lib/minidlna/music) # * "P" for pictures (eg. media_dir=P,/var/lib/minidlna/pictures) # * "V" for video (eg. media_dir=V,/var/lib/minidlna/videos) # # WARNING: After changing this option, you need to rebuild the database. Either # run minidlna with the '-R' option, or delete the 'files.db' file # from the db_dir directory (see below). # On Debian, you can run, as root, 'service minidlna force-reload' instead. #media_dir=/var/lib/minidlna media_dir=V,/media/somnambulist/Ghost In You/Movies media_dir=V,/media/somnambulist/Ghost In You/TV media_dir=P,/home/somnambulist/Pictures # Path to the directory that should hold the database and album art cache. db_dir=/home/somnambulist/serverart # Path to the directory that should hold the log file. log_dir=/home/somnambulist/serverlog # Minimum level of importance of messages to be logged. # Must be one of "off", "fatal", "error", "warn", "info" or "debug". # "off" turns of logging entirely, "fatal" is the highest level of importance # and "debug" the lowest. #log_level=warn # Use a different container as the root of the directory tree presented to # clients. The possible values are: # * "." - standard container # * "B" - "Browse Directory" # * "M" - "Music" # * "P" - "Pictures" # * "V" - "Video" # if you specify "B" and client device is audio-only then "Music/Folders" will be used as root root_container=B # Network interface(s) to bind to (e.g. eth0), comma delimited. #network_interface= # IPv4 address to listen on (e.g. 192.0.2.1). #listening_ip= # Port number for HTTP traffic (descriptions, SOAP, media transfer). port=8200 # URL presented to clients. # The default is the IP address of the server on port 80. #presentation_url=http://example.com:80 # Name that the DLNA server presents to clients. friendly_name=Somnambulist Media Server # Serial number the server reports to clients. serial=12345678 # Model name the server reports to clients. #model_name=Windows Media Connect compatible (MiniDLNA) # Model number the server reports to clients. model_number=1 # Automatic discovery of new files in the media_dir directory. #inotify=yes # List of file names to look for when searching for album art. Names should be # delimited with a forward slash ("/"). album_art_names=Cover.jpg/cover.jpg/AlbumArtSmall.jpg/albumartsmall.jpg/AlbumArt.jpg/albumart.jpg/Album.jpg/album.jpg/Folder.jpg/folder.jpg/Thumb.jpg/thumb.jpg # Strictly adhere to DLNA standards. # This allows server-side downscaling of very large JPEG images, which may # decrease JPEG serving performance on (at least) Sony DLNA products. #strict_dlna=no # Support for streaming .jpg and .mp3 files to a TiVo supporting HMO. #enable_tivo=no # Notify interval, in seconds. #notify_interval=895 # Path to the MiniSSDPd socket, for MiniSSDPd support. #minissdpdsocket=/run/minissdpd.sock` And here's the error I get in terminal when I run: sudo service minidlna restart sudo service minidlna force-reload Force restart error: Restarting DLNA/UPnP-AV media server minidlna [2013/08/12 21:19:27] minidlna.c:474: error: Media directory "/media/somnambulist/Ghost In You/Movies" not accessible! [Permission denied] [2013/08/12 21:19:27] minidlna.c:474: error: Media directory "/media/somnambulist/Ghost In You/TV" not accessible! [Permission denied] Force-reload error: Restarting DLNA/UPnP-AV media server minidlna [2013/08/12 21:19:46] minidlna.c:474: error: Media directory "/media/somnambulist/Ghost In You/Movies" not accessible! [Permission denied] [2013/08/12 21:19:46] minidlna.c:474: error: Media directory "/media/somnambulist/Ghost In You/TV" not accessible! [Permission denied] rm: cannot remove ‘/home/somnambulist/serverart/files.db’: Permission denied rm: cannot remove ‘/home/somnambulist/serverart/art_cache/media/somnambulist/Ghost In You/Movies/Slumdog Millionaire/Slumdog.Millionaire.Cover.jpg’: Permission denied rm: cannot remove ‘/home/somnambulist/serverart/art_cache/media/somnambulist/Ghost In You/Movies/Zack and Miri Make a Porno/ZackAndMiriMakeAPornoCover.jpg’: Permission denied [2013/08/12 21:19:46] minidlna.c:744: warn: Failed to clean old file cache. [ OK ] I've spent hours on this at this point, read through various files - and even had a friend who is relatively Ubuntu-savvy try to help me via chat - no such luck. Thanks in advance for any help.

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  • Craftsmanship is ALL that Matters

    - by Wayne Molina
    Today, I'm going to talk about a touchy subject: the notion of working in a company that doesn't use the prescribed "best practices" in its software development endeavours.  Over the years I have, using a variety of pseudonyms, asked this question on popular programming forums.  Although I always add in some minor variation of the story to avoid suspicion that it's the same person posting, the crux of the tale remains the same: A Programmer’s Tale A junior software developer has just started a new job at an average company, creating average line-of-business applications for internal use (the most typical scenario programmers find themselves in).  This hypothetical newbie has spent a lot of time reading up on the "theory" of software development, devouring books, blogs and screencasts from well-known and respected software developers in the community in order to broaden his knowledge and "do what the pros do".  He begins his new job, eager to apply what he's learned on a real-world project only to discover that his new teammates doesn't use any of those concepts and techniques.  They hack their way through development, or in a best-case scenario use some homebrew, thrown-together semblance of a framework for their applications that follows not one of the best practices suggested by the “elite” in the software community - things like TDD (TDD as a "best practice" is the only subjective part of this post, but it's included here due to a very large following of respected developers who consider it one), the SOLID principles, well-known and venerable tools, even version control in a worst case and truly nightmarish scenario.  Our protagonist is frustrated that he isn't doing things the "proper" way - a way he's spent personal time digesting and learning about and, more importantly, a way that some of the top developers in the industry advocate - and turns to a forum to ask the advice of his peers. Invariably the answer I, in the guise of the concerned newbie, will receive is that A) I don't know anything and should just shut my mouth and sling code the bad way like everybody else on the team, and B) These "best practices" are fade or a joke, and the only thing that matters is shipping software to your customers. I am here today to say that anyone who says this, or anything like it, is not only full of crap but indicative of exactly the type of “developer” that has helped to give our industry a bad name.  Here is why: One Who Knows Nothing, Understands Nothing On one hand, you have the cognoscenti of the .NET development world.  Guys like James Avery, Jeremy Miller, Ayende Rahien and Rob Conery; all well-respected and noted programmers that are pretty much our version of celebrities.  These guys write blogs, books, and post videos outlining the "correct" way of writing software to make sure it not only works but is maintainable and extensible and a joy to work with.  They tout the virtues of the SOLID principles, or of using TDD/BDD, or using a mature ORM like NHibernate, Subsonic or even Entity Framework. On the other hand, you have Joe Everyman, Lead Software Developer at Initrode Corporation - in our hypothetical story Joe is the junior developer's new boss.  Joe's been with Initrode for 10 years, starting as the company’s very first programmer and over the years building up a little fiefdom of his own until at the present he’s in charge of all Initrode’s software development.  Joe writes code the same way he always has, without bothering to learn much, if anything.  He looked at NHibernate once and found it was "too hard", so he uses a primitive implementation of the TableDataGateway pattern as a wrapper around SqlClient.SqlConnection and SqlClient.SqlCommand instead of an actual ORM (or, in a better case scenario, has created his own ORM); the thought of using LINQ or Entity Framework or really anything other than his own hastily homebrew solution has never occurred to him.  He doesn't understand TDD and considers “testing” to be using the .NET debugger to step through code, or simply loading up an app and entering some values to see if it works.  He doesn't really understand SOLID, and he doesn't care to.  He's worked as a programmer for years, and that's all that counts.  Right?  WRONG. Who would you rather trust?  Someone with years of experience and who writes books, creates well-known software and is akin to a celebrity, or someone with no credibility outside their own minute environment who throws around their clout and company seniority as the "proof" of their ability?  Joe Everyman may have years of experience at Initrode as a programmer, and says to do things "his way" but someone like Jeremy Miller or Ayende Rahien have years of experience at companies just like Initrode, THEY know ten times more than Joe Everyman knows or could ever hope to know, and THEY say to do things "this way". Here's another way of thinking about it: If you wanted to get into politics and needed advice on the best way to do it, would you rather listen to the mayor of Hicktown, USA or Barack Obama?  One is a small-time nobody while the other is very well-known and, as such, would probably have much more accurate and beneficial advice. NOTE: The selection of Barack Obama as an example in no way, shape, or form suggests a political affiliation or political bent to this post or blog, and no political innuendo should be mistakenly read from it; the intent was merely to compare a small-time persona with a well-known persona in a non-software field.  Feel free to replace the name "Barack Obama" with any well-known Congressman, Senator or US President of your choice. DIY Considered Harmful I will say right now that the homebrew development environment is the WORST one for an aspiring programmer, because it relies on nothing outside it's own little box - no useful skill outside of the small pond.  If you are forced to use some half-baked, homebrew ORM created by your Director of Software, you are not learning anything valuable you can take with you in the future; now, if you plan to stay at Initrode for 10 years like Joe Everyman, this is fine and dandy.  However if, like most of us, you want to advance your career outside a very narrow space you will do more harm than good by sticking it out in an environment where you, to be frank, know better than everybody else because you are aware of alternative and, in almost most cases, better tools for the job.  A junior developer who understands why the SOLID principles are good to follow, or why TDD is beneficial, or who knows that it's better to use NHibernate/Subsonic/EF/LINQ/well-known ORM versus some in-house one knows better than a senior developer with 20 years experience who doesn't understand any of that, plain and simple.  Anyone who disagrees is either a liar, or someone who, just like Joe Everyman, Lead Developer, relies on seniority and tenure rather than adapting their knowledge as things evolve. In many cases, the Joe Everymans of the world act this way out of fear - they cannot possibly fathom that a “junior” could know more than them; after all, they’ve spent 10 or more years in the same company, doing the same job, cranking out the same shoddy software.  And here comes a newbie who hasn’t spent 10+ years doing the same things, with a fresh and often radical take on the craft, and Joe Everyman is afraid he might have to put some real effort into his career again instead of just pointing to his 10 years of service at Initrode as “proof” that he’s good, or that he might have to learn something new to improve; in most cases the problem is Joe Everyman, and by extension Initrode itself, has a mentality of just being “good enough”, and mediocrity is the rule of the day. A Thorn Bush is No Place for a Phoenix My advice is that if you work on a team where they don't use the best practices that some of the most famous developers in our field say is the "right" way to do things (and have legions of people who agree), and YOU are aware of these practices and can see why they work, then LEAVE the company.  Find a company where they DO care about quality, and craftsmanship, otherwise you will never be happy.  There is no point in "dumbing" yourself down to the level of your co-workers and slinging code without care to craftsmanship.  In 95% of these situations there will be no point in bringing it to the attention of Joe Everyman because he won't listen; he might even get upset that someone is trying to "upstage" him and fire the newbie, and replace someone with loads of untapped potential with a drone that will just nod affirmatively and grind out the tasks assigned without question. Find a company that has people smart enough to listen to the "best and brightest", and be happy.  Do not, I repeat, DO NOT waste away in a job working for ignorant people.  At the end of the day software development IS a craft, and a level of craftsmanship is REQUIRED for any serious professional.  When you have knowledgeable people with the credibility to back it up saying one thing, and small-time people who are, to put it bluntly, nobodies in the field saying and doing something totally different because they can't comprehend it, leave the nobodies to their own devices to fade into obscurity.  Work for a company that uses REAL software engineering techniques and really cares about craftsmanship.  The biggest issue affecting our career, and the reason software development has never been the respected, white-collar career it was meant to be, is because hacks and charlatans can pass themselves off as professional programmers without following a lick of good advice from programmers much better at the craft than they are.  These modern day snake-oil salesmen entrench themselves in companies by hoodwinking non-technical businesspeople and customers with their shoddy wares, end up in senior/lead/executive positions, and push their lack of knowledge on everybody unfortunate enough to work with/for/under them, crushing any dissent or voices of reason and change under their tyrannical heel and leaving behind a trail of dismayed and, often, unemployed junior developers who were made examples of to keep up the facade and avoid the shadow of doubt being cast upon them. To sum this up another way: If you surround yourself with learned people, you will learn.  Surround yourself with ignorant people who can't, as the saying goes, see the forest through the trees, and you'll learn nothing of any real value.  There is more to software development than just writing code, and the end goal should not be just "shipping software", it should be shipping software that is extensible, maintainable, and above all else software whose creation has broadened your knowledge in some capacity, even if a minor one.  An eager newbie who knows theory and thirsts for knowledge can easily be moulded and taught the advanced topics, but the same can't be said of someone who only cares about the finish line.  This industry needs more people espousing the benefits of software craftsmanship and proper software engineering techniques, and less Joe Everymans who are unwilling to adapt or foster new ways of thinking. Conclusion - I Cast “Protection from Fire” I am fairly certain this post will spark some controversy and might even invite the flames.  Please keep in mind these are opinions and nothing more.  A little healthy rant and subsequent flamewar can be good for the soul once in a while.  To paraphrase The Godfather: It helps to get rid of the bad blood.

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  • Verizon Wireless Supports its Mission-Critical Employee Portal with MySQL

    - by Bertrand Matthelié
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Verizon Wireless, the #1 mobile carrier in the United States, operates the nation’s largest 3G and 4G LTE network, with the most subscribers (109 millions) and the highest revenue ($70.2 Billion in 2011). Verizon Wireless built the first wide-area wireless broadband network and delivered the first wireless consumer 3G multimedia service in the US, and offers global voice and data services in more than 200 destinations around the world. To support 4.2 million daily wireless transactions and 493,000 calls and emails transactions produced by 94.2 million retail customers, Verizon Wireless employs over 78,000 employees with area headquarters across the United States. The Business Challenge Seeing the stupendous rise in social media, video streaming, live broadcasting…etc which redefined the scope of technology, Verizon Wireless, as a technology savvy company, wanted to provide a platform to its employees where they could network socially, view and host microsites, stream live videos, blog and provide the latest news. The IT team at Verizon Wireless had abundant experience with various technology platforms to support the huge number of applications in the company. However, open-source products weren’t yet widely used in the organization and the team had the ambition to adopt such technologies and see if the architecture could meet Verizon Wireless’ rigid requirements. After evaluating a few solutions, the IT team decided to use the LAMP stack for Vzweb, its mission-critical, 24x7 employee portal, with Drupal as the front end and MySQL on Linux as the backend, and for a few other internal websites also on MySQL. The MySQL Solution Verizon Wireless started to support its employee portal, Vzweb, its online streaming website, Vztube, and internal wiki pages, Vzwiki, with MySQL 5.1 in 2010. Vzweb is the main internal communication channel for Verizon Wireless, while Vztube hosts important company-wide webcasts regularly for executive-level announcements, so both channels have to be live and accessible all the time for its 78,000 employees across the United States. However during the initial deployment of the MySQL based Intranet, the application experienced performance issues. High connection spikes occurred causing slow user response time, and the IT team applied workarounds to continue the service. A number of key performance indexes (KPI) for the infrastructure were identified and the operational framework redesigned to support a more robust website and conform to the 99.985% uptime SLA (Service-Level Agreement). The MySQL DBA team made a series of upgrades in MySQL: Step 1: Moved from MyISAM to InnoDB storage engine in 2010 Step 2: Upgraded to the latest MySQL 5.1.54 release in 2010 Step 3: Upgraded from MySQL 5.1 to the latest GA release MySQL 5.5 in 2011, and leveraging MySQL Thread Pool as part of MySQL Enterprise Edition to scale better After making those changes, the team saw a much better response time during high concurrency use cases, and achieved an amazing performance improvement of 1400%! In January 2011, Verizon CEO, Ivan Seidenberg, announced the iPhone launch during the opening keynote at Consumer Electronic Show (CES) in Las Vegas, and that presentation was streamed live to its 78,000 employees. The event was broadcasted flawlessly with MySQL as the database. Later in 2011, Hurricane Irene attacked the East Coast of United States and caused major life and financial damages. During the hurricane, the team directed more traffic to its west coast data center to avoid potential infrastructure damage in the East Coast. Such transition was executed smoothly and even though the geographical distance became longer for the East Coast users, there was no impact in the performance of Vzweb and Vztube, and the SLA goal was achieved. “MySQL is the key component of Verizon Wireless’ mission-critical employee portal application,” said Shivinder Singh, senior DBA at Verizon Wireless. “We achieved 1400% performance improvement by moving from the MyISAM storage engine to InnoDB, upgrading to the latest GA release MySQL 5.5, and using the MySQL Thread Pool to support high concurrent user connections. MySQL has become part of our IT infrastructure, on which potentially more future applications will be built.” To learn more about MySQL Enterprise Edition, Get our Product Guide.

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  • What Did You Do? is a Bad Question

    - by Ajarn Mark Caldwell
    Brian Moran (blog | Twitter) did a great presentation today for the PASS Professional Development Virtual Chapter on The Art of Questions.  One of the points that Brian made was that there are good questions and bad (or at least not-as-good) questions.  Good questions tend to open-up the conversation and engender positive reactions (perhaps even trust and respect) between the participants; and bad questions tend to close-down a conversation either through the narrow list of possible responses (e.g. strictly Yes/No) or through the negative reactions they can produce.  And this explains why I so frequently had problems troubleshooting real-time problems with users in the past.  I’ll explain that in more detail below, but before we go on, let me recommend that you watch the recording of Brian’s presentation to learn why the question Why is often problematic in the U.S. and yet we so often resort to it. For a short portion (3 years) of my career, I taught basic computer skills and Office applications in an adult vocational school, and this gave me ample opportunity to do live troubleshooting of user challenges with computers.  And like many people who ended up in computer related jobs, I also have had numerous times where I was called upon by less computer-savvy individuals to help them with some challenge they were having, whether it was part of my job or not.  One of the things that I noticed, especially during my time as a teacher, was that when I was helping somebody, typically the first question I would ask them was, “What did you do?”  This seemed to me like a good way to start my detective work trying to figure out what happened, what went wrong, how to fix it, and how to help the person avoid it again in the future.  I always asked it in a polite tone of voice as I was just trying to gather the facts before diving in deeper.  However; 99.999% of the time, I always got the same answer, “Nothing!”  For a long time this frustrated me because (remember I’m in detective mode at that point) I knew it could not possibly be true.  They HAD to have done SOMETHING…just tell me what were the last actions you took before this problem presented itself.  But no, they always stuck with “Nothing”.  At which point, with frustration growing, and not a little bit of disdain for their lack of helpfulness, I would usually ask them to move aside while I took over their machine and got them out of whatever they had gotten themselves into.  After a while I just grew used to the fact that this was the answer I would usually receive, but I always kept asking because for the .001% of the people who would actually tell me, I could then help them understand what went wrong and how to avoid it in the future. Now, after hearing Brian’s talk, I understand what the problem was.  Even though I meant to just be in an information gathering mode, the words I was using, “What did YOU do?” have such a strong negative connotation that people would instinctively go into defense-mode and stop sharing information that might make them look bad.  Many of them probably were not even consciously aware that they had gone on the defensive, but the self-preservation instinct, especially self-preservation of the ego, is so strong that people would end up there without even realizing it. So, if “What did you do” is a bad question, what would have been better?  Well, one suggestion that Brian makes in his talk is something along the lines of, “Can you tell me what led up to this?” or “what was happening on the computer right before this came up?”  It’s subtle, but the point is to take the focus off of the person and their behavior; instead depersonalizing it and talk about events from more of a 3rd-party observer point of view.  With this approach, people will be more likely to talk about what the computer did and what they did in response to it without feeling the interrogation spotlight is on them.  They are also more likely to mention other events that occurred around the same time that may or may not be related, but which could certainly help you troubleshoot a larger problem if it is not just user actions.  And that is the ultimate goal of your asking the questions.  So yes, it does matter how you ask the question; and there are such things as good questions and bad questions.  Excellent topic Brian!  Thanks for getting the thinking gears churning! (Cross-posted to the Professional Development Virtual Chapter blog.)

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  • Supporting users if they're not on your site

    - by Roger Hart
    Have a look at this Read Write Web article, specifically the paragraph in bold and the comments. Have a wry chuckle, or maybe weep for the future of humanity - your call. Then pause, and worry about information architecture. The short story: Read Write Web bumps up the Google rankings for "Facebook login" at the same time as Facebook makes UI changes, and a few hundred users get confused and leave comments on Read Write Web complaining about not being able to log in to their Facebook accounts.* Blindly clicking the first Google result is not a navigation behaviour I'd anticipated for folks visiting big names sites like Facebook. But then, I use Launchy and don't know where any of my files are, depend on Firefox auto-complete, view Facebook through my IM client, and don't need a map to find my backside with both hands. Not all our users behave in the same way, which means not all of our architecture is within our control, and people can get to your content in all sorts of ways. Even if the Read Write Web episode is a prank of some kind (there are, after all, plenty of folks who enjoy orchestrated trolling) it's still a useful reminder. Your users may take paths through and to your content you cannot control, and they are unlikely to deconstruct their assumptions along the way. I guess the meaningful question is: can you still support those users? If they get to you from Google instead of your front door, does what they find still make sense? Does your information architecture still work if your guests come in through the bathroom window? Ok, so here they broke into the house next door - you can't be expected to deal with that. But the rest is well worth thinking about. Other off-site interaction It's rarely going to be as funny as the comments at Read Write Web, but your users are going to do, say, and read things they think of as being about you and your products, in places you don't control. That's good. If you pay attention to it, you get data. Your users get a better experience. There are easy wins, too. Blogs, forums, social media &c. People may look for and find help with your product on blogs and forums, on Twitter, and what have you. They may learn about your brand in the same way. That's fine, it's an interaction you can be part of. It's time-consuming, certainly, but you have the option. You won't get a blogger to incorporate your site navigation just in case your users end up there, but you can be there when they do. Again, Anne Gentle, Gordon McLean and others have covered this in more depth than I could. Direct contact Sales people, customer care, support, they all talk to people. Are they sending links to your content? if so, which bits? Do they know about all of it? Do they have the content they need to support them - messaging that funnels sales, FAQ that are realistically frequent, detailed examples of things people want to do, that kind of thing. Are they sending links because users can't find the good stuff? Are they sending précis of your content, or re-writes, or brand new stuff? If so, does that mean your content isn't up to scratch, or that you've got content missing? Direct sales/care/support interactions are enormously valuable, and can help you know what content your users find useful. You can't have a table of contents or a "See also" in a phonecall, but your content strategy can support more interactions than browsing. *Passing observation about Facebook. For plenty if folks, it is  the internet. Its services are simple versions of what a lot of people use the internet for, and they're aggregated into one stop. Flickr, Vimeo, Wordpress, Twitter, LinkedIn, and all sorts of games, have Facebook doppelgangers that are not only friendlier to entry-level users, they're right there, behind only one layer of authentication. As such, it could own a lot of interaction convention. Heavy users may well not be tech-savvy, and be quite change averse. That doesn't make this episode not dumb, but I'm happy to go easy on 'em.

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  • My Right-to-Left Foot (T-SQL Tuesday #13)

    - by smisner
    As a business intelligence consultant, I often encounter the situation described in this month's T-SQL Tuesday, hosted by Steve Jones ( Blog | Twitter) – “What the Business Says Is Not What the  Business Wants.” Steve posed the question, “What issues have you had in interacting with the business to get your job done?” My profession requires me to have one foot firmly planted in the technology world and the other foot planted in the business world. I learned long ago that the business never says exactly what the business wants because the business doesn't have the words to describe what the business wants accurately enough for IT. Not only do technological-savvy barriers exist, but there are also linguistic barriers between the two worlds. So how do I cope? The adage "a picture is worth a thousand words" is particularly helpful when I'm called in to help design a new business intelligence solution. Many of my students in BI classes have heard me explain ("rant") about left-to-right versus right-to-left design. To understand what I mean about these two design options, let's start with a picture: When we design a business intelligence solution that includes some sort of traditional data warehouse or data mart design, we typically place the data sources on the left, the new solution in the middle, and the users on the right. When I've been called in to help course-correct a failing BI project, I often find that IT has taken a left-to-right approach. They look at the data sources, decide how to model the BI solution as a _______ (fill in the blank with data warehouse, data mart, cube, etc.), and then build the new data structures and supporting infrastructure. (Sometimes, they actually do this without ever having talked to the business first.) Then, when they show what they've built to the business, the business says that is not what we want. Uh-oh. I prefer to take a right-to-left approach. Preferably at the beginning of a project. But even if the project starts left-to-right, I'll do my best to swing it around so that we’re back to a right-to-left approach. (When circumstances are beyond my control, I carry on, but it’s a painful project for everyone – not because of me, but because the approach just doesn’t get to what the business wants in the most effective way.) By using a right to left approach, I try to understand what it is the business is trying to accomplish. I do this by having them explain reports to me, and explaining the decision-making process that relates to these reports. Sometimes I have them explain to me their business processes, or better yet show me their business processes in action because I need pictures, too. I (unofficially) call this part of the project "getting inside the business's head." This is starting at the right side of the diagram above. My next step is to start moving leftward. I do this by preparing some type of prototype. Depending on the nature of the project, this might mean that I simply mock up some data in a relational database and build a prototype report in Reporting Services. If I'm lucky, I might be able to use real data in a relational database. I'll either use a subset of the data in the prototype report by creating a prototype database to hold the sample data, or select data directly from the source. It all depends on how much data there is, how complex the queries are, and how fast I need to get the prototype completed. If the solution will include Analysis Services, then I'll build a prototype cube. Analysis Services makes it incredibly easy to prototype. You can sit down with the business, show them the prototype, and have a meaningful conversation about what the BI solution should look like. I know I've done a good job on the prototype when I get knocked out of my chair so that the business user can explore the solution further independently. (That's really happened to me!) We can talk about dimensions, hierarchies, levels, members, measures, and so on with something tangible to look at and without using those terms. It's not helpful to use sample data like Adventure Works or to use BI terms that they don't really understand. But when I show them their data using the BI technology and talk to them in their language, then they truly have a picture worth a thousand words. From that, we can fine tune the prototype to move it closer to what they want. They have a better idea of what they're getting, and I have a better idea of what to build. So right to left design is not truly moving from the right to the left. But it starts from the right and moves towards the middle, and once I know what the middle needs to look like, I can then build from the left to meet in the middle. And that’s how I get past what the business says to what the business wants.

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