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• What Keeps You from Changing Your Public IP Address and Wreaking Havoc on the Internet?

  - by Jason Fitzpatrick

  What exactly is preventing you (or anyone else) from changing their IP address and causing all sorts of headaches for ISPs and other Internet users? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Whitemage is curious about what’s preventing him from wantonly changing his IP address and causing trouble: An interesting question was asked of me and I did not know what to answer. So I’ll ask here. Let’s say I subscribed to an ISP and I’m using cable internet access. The ISP gives me a public IP address of 60.61.62.63. What keeps me from changing this IP address to, let’s say, 60.61.62.75, and messing with another consumer’s internet access? For the sake of this argument, let’s say that this other IP address is also owned by the same ISP. Also, let’s assume that it’s possible for me to go into the cable modem settings and manually change the IP address. Under a business contract where you are allocated static addresses, you are also assigned a default gateway, a network address and a broadcast address. So that’s 3 addresses the ISP “loses” to you. That seems very wasteful for dynamically assigned IP addresses, which the majority of customers are. Could they simply be using static arps? ACLs? Other simple mechanisms? Two things to investigate here, why can’t we just go around changing our addresses, and is the assignment process as wasteful as it seems? The Answer SuperUser contributor Moses offers some insight: Cable modems aren’t like your home router (ie. they don’t have a web interface with simple point-and-click buttons that any kid can “hack” into). Cable modems are “looked up” and located by their MAC address by the ISP, and are typically accessed by technicians using proprietary software that only they have access to, that only runs on their servers, and therefore can’t really be stolen. Cable modems also authenticate and cross-check settings with the ISPs servers. The server has to tell the modem whether it’s settings (and location on the cable network) are valid, and simply sets it to what the ISP has it set it for (bandwidth, DHCP allocations, etc). For instance, when you tell your ISP “I would like a static IP, please.”, they allocate one to the modem through their servers, and the modem allows you to use that IP. Same with bandwidth changes, for instance. To do what you are suggesting, you would likely have to break into the servers at the ISP and change what it has set up for your modem. Could they simply be using static arps? ACLs? Other simple mechanisms? Every ISP is different, both in practice and how close they are with the larger network that is providing service to them. Depending on those factors, they could be using a combination of ACL and static ARP. It also depends on the technology in the cable network itself. The ISP I worked for used some form of ACL, but that knowledge was a little beyond my paygrade. I only got to work with the technician’s interface and do routine maintenance and service changes. What keeps me from changing this IP address to, let’s say, 60.61.62.75 and mess with another consumer’s internet access? Given the above, what keeps you from changing your IP to one that your ISP hasn’t specifically given to you is a server that is instructing your modem what it can and can’t do. Even if you somehow broke into the modem, if 60.61.62.75 is already allocated to another customer, then the server will simply tell your modem that it can’t have it. David Schwartz offers some additional insight with a link to a white paper for the really curious: Most modern ISPs (last 13 years or so) will not accept traffic from a customer connection with a source IP address they would not route to that customer were it the destination IP address. This is called “reverse path forwarding”. See BCP 38. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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• A Visual Studio Release Grows in Brooklyn

  - by andrewbrust

  Yesterday, Microsoft held its flagship launch event for Office 2010 in Manhattan.  Today, the Redmond software company is holding a local launch event for Visual Studio (VS) 2010, in Brooklyn.  How come information workers get the 212 treatment and developers are relegated to 718? Well, here’s the thing: the Brooklyn Marriott is actually a great place for an event, but you need some intimate knowledge of New York City to know that.  NBC’s Studio 8H, where the Office launch was held yesterday (and from where SNL is broadcast) is a pretty small venue, but you’d need some inside knowledge to recognize that.  Likewise, while Office 2010 is a product whose value is apparent.  Appreciating VS 2010’s value takes a bit more savvy.  Setting aside its year-based designation, this release of VS, counting the old Visual Basic releases, is the 10th version of the product.  How can a developer audience get excited about an integrated development environment when it reaches double-digit version numbers?  Well, it can be tough.  Luckily, Microsoft sent Jay Schmelzer, a Group Program Manager from the Visual Studio team in Redmond, to come tell the Brooklyn audience why they should be excited. Turns out there’s a lot of reasons.  Support fro SharePoint development is a big one.  In previous versions of VS, that support has been anemic, at best.  Shortage of SharePoint developers is a huge issue in the industry, and this should help.  There’s also built in support for Windows Azure (Microsoft’s cloud platform) and, through a download, support for the forthcoming Windows Phone 7 platform.  ASP.NET MVC, a “close-to-the-metal” Web development option that does away with the Web Forms abstraction layer, has a first-class presence in VS.  So too does jQuery, the Open Source environment that makes JavaScript development a breeze.  The jQuery support is so good that Microsoft now contributes to that Open Source project and offers IntelliSense support for it in the code editor. Speaking of the VS code editor, it now supports multi-monitor setups, zoom-in, and block selection.  If you’re not a developer, this may sound confusing and minute.  I’ll just say that for people who are developers these are little things that really contribute to productivity, and that translates into lower development costs. The really cool demo, though, was around Visual Studio 2010’s new debugging features.  This stuff is hard to showcase, but I believe it’s truly breakthrough technology: imagine being able to step backwards in time to see what might have caused a bug.  Cool?  Now imagine being able to do that, even if you weren’t the tester and weren’t present while the testing was being done.  Then imagine being able to see a video screen capture of what the tester was doing with your app when the bug occurred.  VS 2010 allows all that.  This could be the demise of the IWOMM (“it works on my machine”) syndrome. After the keynote, I asked Schmelzer if any of Microsoft’s competitors have debugging tools that come close to VS 2010’s.  His answer was an earnest “we don’t think so.”  If that’s true, that’s a big deal, and a huge advantage for developer teams who adopt it.  It will make software development much cheaper and more efficient.  Kind of like holding a launch event at the Brooklyn Marriott instead of 30 Rock in Manhattan! VS 2010 (version 10) and Office 2010 (version 14) aren’t the only new product versions Microsoft is releasing right now.  There’s also SQL Server 2008 R2 (version 10.5), Exchange 2010 (version 8, I believe), SharePoint 2010 (version 4) and, of course, Windows 7.  With so many new versions at such levels of maturity, I think it’s fair to say Microsoft has reached middle-age.  How does a company stave off a potential mid-life crisis, especially when with young Turks like Google coming along and competing so fiercely?  Hard to say.  But if focusing on core value, including value that’s hard to play into a sexy demo, is part oft the answer, then Microsoft’s doing OK.  And if some new tricks, like Windows Phone 7, can gain some traction, that might round things out nicely. Are the legacy products old tricks, or are they revised classics?  I honestly don’t know, because it’s the market’s prerogative to pass that judgement.  I can say this though: based on today’s show, I think Microsoft’s been doing its homework.

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• How Can I Safely Destroy Sensitive Data CDs/DVDs?

  - by Jason Fitzpatrick

  You have a pile of DVDs with sensitive information on them and you need to safely and effectively dispose of them so no data recovery is possible. What’s the most safe and efficient way to get the job done? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader HaLaBi wants to know how he can safely destroy CDs and DVDs with personal data on them: I have old CDs/DVDs which have some backups, these backups have some work and personal files. I always had problems when I needed to physically destroy them to make sure no one will reuse them. Breaking them is dangerous, pieces could fly fast and may cause harm. Scratching them badly is what I always do but it takes long time and I managed to read some of the data in the scratched CDs/DVDs. What’s the way to physically destroy a CD/DVD safely? How should he approach the problem? The Answer SuperUser contributor Journeyman Geek offers a practical solution coupled with a slightly mad-scientist solution: The proper way is to get yourself a shredder that also handles cds – look online for cd shredders. This is the right option if you end up doing this routinely. I don’t do this very often – For small scale destruction I favour a pair of tin snips – they have enough force to cut through a cd, yet are blunt enough to cause small cracks along the sheer line. Kitchen shears with one serrated side work well too. You want to damage the data layer along with shearing along the plastic, and these work magnificently. Do it in a bag, cause this generates sparkly bits. There’s also the fun, and probably dangerous way – find yourself an old microwave, and microwave them. I would suggest doing this in a well ventilated area of course, and not using your mother’s good microwave. There’s a lot of videos of this on YouTube – such as this (who’s done this in a kitchen… and using his mom’s microwave). This results in a very much destroyed cd in every respect. If I was an evil hacker mastermind, this is what I’d do. The other options are better for the rest of us. Another contributor, Keltari, notes that the only safe (and DoD approved) way to dispose of data is total destruction: The answer by Journeyman Geek is good enough for almost everything. But oddly, that common phrase “Good enough for government work” does not apply – depending on which part of the government. It is technically possible to recover data from shredded/broken/etc CDs and DVDs. If you have a microscope handy, put the disc in it and you can see the pits. The disc can be reassembled and the data can be reconstructed — minus the data that was physically destroyed. So why not just pulverize the disc into dust? Or burn it to a crisp? While technically, that would completely eliminate the data, it leaves no record of the disc having existed. And in some places, like DoD and other secure facilities, the data needs to be destroyed, but the disc needs to exist. If there is a security audit, the disc can be pulled to show it has been destroyed. So how can a disc exist, yet be destroyed? Well, the most common method is grinding the disc down to destroy the data, yet keep the label surface of the disc intact. Basically, it’s no different than using sandpaper on the writable side, till the data is gone. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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• 7-Eleven Improves the Digital Guest Experience With 10-Minute Application Provisioning

  - by MichaelM-Oracle

  By Vishal Mehra - Director, Cloud Computing, Oracle Consulting Making the Cloud Journey Matter There’s much more to cloud computing than cutting costs and closing data centers. In fact, cloud computing is fast becoming the engine for innovation and productivity in the digital age. Oracle Consulting Services contributes to our customers’ cloud journey by accelerating application provisioning and rapidly deploying enterprise solutions. By blending flexibility with standardization, our Middleware as a Service (MWaaS) offering is ensuring the success of many cloud initiatives. 10-Minute Application Provisioning Times at 7-Eleven As a case in point, 7-Eleven recently highlighted the scope, scale, and results of a cloud-powered environment. The world’s largest convenience store chain is rolling out a Digital Guest Experience (DGE) program across 8,500 stores in the U.S. and Canada. Everyday, 7-Eleven connects with tens of millions of customers through point-of-sale terminals, web sites, and mobile apps. Promoting customer loyalty, targeting promotions, downloading digital coupons, and accepting digital payments are all part of the roadmap for a comprehensive and rewarding customer experience. And what about the time required for deploying successive versions of this mission-critical solution? Ron Clanton, 7-Eleven's DGE Program Manager, Information Technology reported at Oracle Open World, " We are now able to provision new environments in less than 10 minutes. This includes the complete SOA Suite on Exalogic, and Enterprise Manager managing both the SOA Suite, Exalogic, and our Exadata databases ." OCS understands the complex nature of innovative solutions and has processes and expertise to help clients like 7-Eleven rapidly develop technology that enhances the customer experience with little more than the click of a button. OCS understood that the 7-Eleven roadmap required careful planning, agile development, and a cloud-capable environment to move fast and perform at enterprise scale. Business Agility Today’s business-savvy technology leaders face competing priorities as they confront the digital disruptions of the mobile revolution and next-generation enterprise applications. To support an innovation agenda, IT is required to balance competing priorities between development and operations groups. Standardization and consolidation of computing resources are the keys to success. With our operational and technical expertise promoting business agility, Oracle Consulting's deep Middleware as a Service experience can make a significant difference to our clients by empowering enterprise IT organizations with the computing environment they seek to keep up with the pace of change that digitally driven business units expect. Depending on the needs of the organization, this environment runs within a private, public, or hybrid cloud infrastructure. Through on-demand access to a shared pool of configurable computing resources, IT delivers the standard tools and methods for developing, integrating, deploying, and scaling next-generation applications. Gold profiles of predefined configurations eliminate the version mismatches among databases, application servers, and SOA suite components, delivered both by Oracle and other enterprise ISVs. These computing resources are well defined in business terms, enabling users to select what they need from a service catalog. Striking the Balance between Development and Operations As a result, development groups have the flexibility to choose among a menu of available services with descriptions of standard business functions, service level guarantees, and costs. Faced with the consumerization of enterprise IT, they can deliver the innovative customer experiences that seamlessly integrate with underlying enterprise applications and services. This cloud-powered development and testing environment accelerates release cycles to ensure agile development and rapid deployments. At the same time, the operations group is relying on certified stacks and frameworks, tuned to predefined environments and patterns. Operators can maintain a high level of security, and continue best practices for applications/systems monitoring and management. Moreover, faced with the challenges of delivering on service level agreements (SLAs) with the business units, operators can ensure performance, scalability, and reliability of the infrastructure. The elasticity of a cloud-computing environment – the ability to rapidly add virtual machines and storage in response to computing demands -- makes a difference for hardware utilization and efficiency. Contending with Continuous Change What does it take to succeed on the promise of the cloud? As the engine for innovation and productivity in the digital age, IT must face not only the technical transformations but also the organizational challenges of the cloud. Standardizing key technologies, resources, and services through cloud computing is only one part of the cloud journey. Managing relationships among multiple department and projects over time – developing the management, governance, and monitoring capabilities within IT – is an often unmentioned but all too important second part. In fact, IT must have the organizational agility to contend with continuous change. This is where a skilled consulting services partner can play a pivotal role as a trusted advisor in the successful adoption of cloud solutions. With a lifecycle services approach to delivering innovative business solutions, Oracle Consulting Services has expertise and a portfolio of services to help enterprise customers succeed on their cloud journeys as well as other converging mega trends .

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• Revisiting the Generations

  - by Row Henson

  I was asked earlier this year to contribute an article to the IHRIM publication – Workforce Solutions Review.  My topic focused on the reality of the Gen Y population 10 years after their entry into the workforce.  Below is an excerpt from that article: It seems like yesterday that we were all talking about the entry of the Gen Y'ers into the workforce and what a radical change that would have on how we attract, retain, motivate, reward, and engage this new, younger segment of the workforce.  We all heard and read that these youngsters would be more entrepreneurial than their predecessors – the Gen X'ers – who were said to be more loyal to their profession than their employer. And, we heard that these “youngsters” would certainly be far less loyal to their employers than the Baby Boomers or even earlier Traditionalists. It was also predicted that – at least for the developed parts of the world – they would be more interested in work/life balance than financial reward; they would need constant and immediate reinforcement and recognition and we would be lucky to have them in our employment for two to three years. And, to keep them longer than that we would need to promote them often so they would be continuously learning since their long-term (10-year) goal would be to own their own business or be an independent consultant.  Well, it occurred to me recently that the first of the Gen Y'ers are now in their early 30s and it is time to look back on some of these predictions. Many really believed the Gen Y'ers would enter the workforce with an attitude – expect everything to be easy for them – have their employers meet their demands or move to the next employer, and I believe that we can now say that, generally, has not been the case. Speaking from personal experience, I have mentored a number of Gen Y'ers and initially felt that with a 40-year career in Human Resources and Human Resources Technology – I could share a lot with them. I found out very quickly that I was learning at least as much from them! Some of the amazing attributes I found from these under-30s was their fearlessness, ease of which they were able to multi-task, amazing energy and great technical savvy. They were very comfortable with collaborating with colleagues from both inside the company and peers outside their organization to problem-solve quickly. Most were eager to learn and willing to work hard.  This brings me to the generation that will follow the Gen Y'ers – the Generation Z'ers – those born after 1998. We have come full circle. If we look at the Silent Generation or Traditionalists, we find a workforce that preceded the television and even very early telephones. We Baby Boomers (as I fall right squarely in this category) remembered the invention of the television and telephone – but laptop computers and personal digital assistants (PDAs) were a thing of “StarTrek” and other science fiction movies and publications. Certainly, the Gen X'ers and Gen Y'ers grew up with the comfort of these devices just as we did with calculators. But, what of those under the age of 10 – how will the workplace look in 15 more years and what type of workforce will be required to operate in the mobile, global, virtual world. I spoke to a friend recently who had her four-year-old granddaughter for a visit. She said she found her in the den in front of the TV trying to use her hand to get the screen to move! So, you see – we have come full circle. The under-70 Traditionalist grew up in a world without TV and the Generation Z'er may never remember the TV we knew just a few years ago. As with every generation – we spend much time generalizing on their characteristics. The most important thing to remember is every generation – just like every individual – is different. The important thing for those of us in Human Resources to remember is that one size doesn’t fit all. What motivates one employee to come to work for you and stay there and be productive is very different than what the next employee is looking for and the organization that can provide this fluidity and flexibility will be the survivor for generations to come. And, finally, just when we think we have it figured out, a multitude of external factors such as the economy, world politics, industries, and technologies we haven’t even thought about will come along and change those predictions. As I reach retirement age – I do so believing that our organizations are in good hands with the generations to follow – energetic, collaborative and capable of working hard while still understanding the need for balance at work, at home and in the community! 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• Revisiting .NET, but what should I focus on?

  - by Wayne M

  After about a two-year hiatus, I'm brushing up on my .NET skills to find a .NET job (my previous two positions have very little development, or development using legacy technologies, so apart from a few very minor apps I have not touched .NET in close to two years). I'm aware of things like ASP.NET MVC, and I have previously read on things like NHibernate and DI/IOC, albeit I have yet to use them apart from very trivial "Hello World" type applications. I have a subscription to Rob Conery's Tekpub website and occasionally watch these videos when I have free time. My concern is this: I don't live in a very technical area. I would be surprised if any but the most tech-savvy companies have heard of, let alone use, ASP.NET MVC, NHibernate (or even LINQ/EF), or know about IoC. I would be willing to bet a large sum of money that 95% of the possible jobs I could obtain will use the following: Visual Source Safe, if any VCS at all ASP.NET 2.0 Webforms (3.5 if lucky) Raw ADO.NET on top of a very thin implementation of the Gateway pattern Stored Procedures in the database for most CRUD operations Gratuitous use of code-behind, with a Service layer if I'm lucky If I were extremely lucky, I might find a shop that has heard of ORMs and either uses one, or has wrote their own data abstraction. Also if I were lucky, the company would be using Model-View-Presenter. In light of this I'm not sure what I should focus on learning. Personally, I would prefer to be using the latest stuff - ASP.NET MVC, NHibernate, jQuery, WCF etc. Reality says I should go back to the basics, since it looks like most potential opportunities aren't going to be anywhere near the cutting edge, or anywhere close to it. And, as much as I would like to find a position and start to show the other developers the benefits, in my past experience this has usually resulted in my being fired for "not being a team player" and doing things the bad old way. So, I am curious how you would approach a situation like this? What should I focus on, in order to A) Reaquaint myself with .NET, and B) Prepare myself to obtain a .NET job again that is more than likely going to use techniques that I and most other knowledgeable developers will scoff at?

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• .exe File becomes corrupted when downloaded from server

  - by Kerri

  Firstly: I'm a lowly web designer who knows just enough PHP to be dangerous and just enough about server administration to be, well, nothing. I probably won't understand you unless you're very clear! The setup: I've set up a website where the client uploads files to a specific directory, and those files are made available, through php, for download by users. The files are generally executable files over 50MB. The client does not want them zipped, as they feel their users aren't savvy enough to unzip them. I'm using the php below to force a download dialogue box and hide the directory where the files are located. It's Linux server, if that makes a difference. The problem: There is a certain file that becomes corrupt after the user tries to download it. It is an executable file, but when it's clicked on, a blank DOS window opens up. The original file, prior to download opens perfectly. There are several other similar files that go through the same exact download procedure, and all of those work just fine. Things I've tried: I've tried uploading the file zipped, then unzipping it on the server to make sure it wasn't becoming corrupt during upload, and no luck. I've also compared the binary code of the original file to the downloaded file that doesn't work, and their exactly the same (so the php isn't accidentally inserting anything extra into the file). Could it be an issue with the headers in my downloadFile function? I really am not sure how to troubleshoot this one… This is the download php, if it's relevant ($filenamereplace is defined elsewhere): downloadFile("../DOWNLOADS/files/$filenamereplace","$filenamereplace"); function downloadFile($file,$filename){ if(file_exists($file)) { header('Content-Description: File Transfer'); header('Content-Type: application/octet-stream'); header('Content-Disposition: attachment; filename="'.$filename.'"'); header('Content-Transfer-Encoding: binary'); header('Expires: 0'); header('Cache-Control: must-revalidate, post-check=0, pre-check=0'); header('Pragma: public'); header('Content-Length: ' . filesize($file)); @ flush(); readfile($file); exit; } }

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• Determine the 'Overtype' mode using Javascript

  - by Snorkpete

  We are creating a web app to replace an old-school green-screen application. In the green-screen app, as the user presses the Insert key to switch between overtype and insert modes, the cursor changes to indicate which input mode the user is currently in. In IE (which is the official browser of the company), overtype mode also works, but there's no visual indication as to whether overtype mode is on or not, until the user starts typing and possibly over-writes existing information unexpectedly. I'd like to put some sort of visual indicator on the screen if in overtype mode. How can you determine if the browser is in 'overtype mode' from Javascript? Is there some property or function i can query to determine if the browser is in overtype mode? Even an IE-specific solution would be helpful, since our corporate policy dictates the browser to use as IE7 (pure torture, btw). (I do know that one solution is to do check for key presses of the Insert key. However, it's a solution that I'd prefer to avoid since that method seems a bit flaky & error-prone because I can't guarantee what mode the user would be in BEFORE he/she hits my page. ) The reasoning behind this question: The functionality of this portion of the green-screen app is such that the user can select from a list of 'preformatted bodies of text'. crude eg. The excess for this policy is: $xxxxxx and max limit is:$xxxxxx Date of policy is: xx/xx/xxxx and expires : xx/xx/xxxx Some other irrelevant text After selecting this 'preformatted text', the user would then use overtype to replace the x's with actual values, without disturbing the alignment of the rest of the text. (To be clear, they can still edit any part of the 'preformatted text' if they so wished. It's just that usually, they just wish to replace specific portions of the text. Keeping the alignment is important since these sections of text can end up on printed documents.) Of course, the same effect can be achieved by just selecting the x's to replace first, but it would be helpful (with respect to easing the transition to the web app) to allow old methods of doing things to continue to work, while still allowing 'web methods' to be used by the more tech-savvy users. Essentially, we're trying to make the initial transition from the green-screen app to the web app be as seemless as possible to minimise the resistance from the long-time green-screeners.

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• Web Safe Area (optimal resolution) for web app design

  - by M.A.X

  I'm in the process of designing a new web app and I'm wondering for what 'web safe area' should I optimize the app layout and design. I did some investigation and thinking on my own but wanted to share this to see what the general opinion is. Here is what I found: Optimal Display Resolution: w3schools web stats seems to be the most referenced source (however they state that these are results from their site and is biased towards tech savvy users) http://www.w3counter.com/globalstats.php (aggregate data from something like 15,000 different sites that use their tracking services) StatCounter Global Stats Display Resolution (Stats are based on aggregate data collected by StatCounter on a sample exceeding 15 billion pageviews per month collected from across the StatCounter network of more than 3 million websites) NetMarketShare Screen Resolutions (marketshare.hitslink.com) (a web analytics consulting firm, they get data from browsers of site visitors to their on-demand network of live stats customers. The data is compiled from approximately 160 million visitors per month) Display Resolution Summary: There is a bit of variation between the above sources but in general as of Jan 2011 looks like 1024x768 is about 20%, while ~85% have a higher resolution of at least 1280x768 (1280x800 is the most common of these with 15-20% of total web, depending on the source; 1280x1024 and 1366x768 follow behind with 9-14% of the share). My guess would be that the higher resolution values will be even more common if we filter on North America, and even higher if we filter on N.American corporate users (unfortunately I couldn't find any free geographically filtered statistics). Another point to note is that the 1024x768 desktop user population is likely lower than the aforementioned 20%, seeing as the iPad (1024x768 native display) is likely propping up those number. My recommendation would be to optimize around the 1280x768 constraint (*note: 1280x768 is actually a relatively rare resolution, but I think it's a valid constraint range considering that 1366x768 is relatively common and 1280 is the most common horizontal resolution). Browser + OS Constraints: To further add to the constraints we have to subtract the space taken up by the browser (assuming IE, which is the most space consuming) and the OS (assuming WinXP-Win7): Win7 has the biggest taskbar footprint at a height of 40px (XP's and Vista's is 30px) The default IE8 view uses up 25px at the bottom of the screen with the status bar and a further 120px at the top of the screen with the windows title bar and the browser UI (assuming the default 'favorites' toolbar is present, it would instead be 91px without the favorites toolbar). Assuming no scrollbar, we also loose a total of 4px horizontally for the window outline. This means that we are left with 583px of vertical space and 1276px of horizontal. In other words, a Web Safe Area of 1276 x 583 Is this a correct line of thinking? I tried to Google some design best practices but most still talk about designing around 1024x768 which seems to be quickly disappearing. Any help on this would be greatly appreciated! Thanks.

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• Delaying emails in PHP to avoid exceeding server limit

  - by Andrew P.

  Okay, so here's my problem: I have a list of members on a website, and periodically one of the admins my site (who are not very web or tech savvy) will send a newsletter to the memberlist. My current memberlist is well over 800 individuals long. So, I wrote an email script that sends the email to the full memberlist, with the members listed in the Bcc header. However, I've discovered that my host server has a limit of 300 emails per hour, which I apparently exceed even though the members are listed in the Bcc field. (I wasn't previously aware that the behaviour of Bcc was to send separate emails for each name on the list...) After some thought, I've come to the conclusion that my only solution is to have my script send only the email to only the first 300 emails, wait an hour, and send a second email to the next three hundred, wait another hour, and so on until I've sent the email to the whole member list. Looking around on the internet, I've seen some other solutions people have come up with for delaying emails in PHP. Sleep() is obviously not an option, because I can't just leave the script open and running for 3 or four hours. I've seen some people suggest cron jobs, but I'm not sure how feasible it would be to create three new cron jobs every time I send an email, use them once, and then delete them afterward. The final (and what I think is the smartest) solution I've seen, is to have a table in my database to temporarily store the emails to be delayed and sent later, and then create a cron job that checks this sql table every hour or so, compares the timestamp of the row to the current timestamp, and then sends the email if an hour has passed. So I'm asking you all which method you would recommend. Is there an easier solution that I've completely looked over (aside from getting a different hosting plan. ha!), or is there a cleaner way to do it than the database / cron job approach? tl;dr: I have 800 emails to send in an hour on a server that limits me to 300/hr. Using PHP, find a way to get around this problem in a way that the person sending the email needs only to click "send."

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• Troubleshooting PHP email sending?

  - by darkAsPitch

  I created a website that occasionally emails users when they register/change their password/etc. Every other person however cannot or does not receive the emails. They are telling me that they are not even hitting their spam folders. I don't know a ton about MX records or email sending, but when I "Edit DNS Zone" for this domain in particular there is 1 MX record listed there. How do you go about troubleshooting botched PHP mail actions? UPDATE: Here is my super-simple php mailing code: $subject = "Subject Here"; $message = "Emails Message"; $to = $verified_user_data["email_address"]; $headers = "From: [email protected]\r\n" . "Reply-To: [email protected]\r\n" . "X-Mailer: PHP/" . phpversion(); //returns true on success, false on failure $email_result = mail($to, $subject, $message, $headers); re: "are you saying that some do and some do not?" @ Jacob Yes, basically. I send the emails containing the user's login username/password using similar code above. And I sell to fairly tech-savvy people. About 50% of the time, my customers claim they cannot find their welcome emails in their inbox OR in their spam box. It's as if it never arrived. I have the largest problem with Yahoo email addresses accepting my emails or so it seems. re: "The MX record at your end doesn't factor in, although the SPF record (or lack of it) will. How much access and control do you have on the server itself?" @ John Gardeniers I rent a dedicated server from Codero. Running CentOS 5, WHM + cPanel. I have full root access to the entire thing. Don't know much about MX records and/or SPF records. I just want the PHP mail function to work. It doesn't say much about that on the php mail function's help page. re: "What are you using for the SMTP server?" @ JonLim No idea. I use the code above when I need to fire off an email to a loyal customer, and that's it. Do I need to be worrying about SMTP servers? re: "Could be many, many things. Can you describe how you're sending mail in your code? i.e. are you relaying off of another mail server somewhere, using the local sendmail or postfix? Any consistency in domains that can/cannot receive email? Do you have a PTR record setup from the IP address that you're sending mail out as? What about SPF records?" @ gravyface I just described my simple code above! I believe I have been having the most trouble with Yahoo domains, however "independent" domains (probably running spamassasin) ex. [email protected] as opposed to [email protected] seem to give a lot of trouble as well. I do not know if I have a PTR record setup from the IP address I'm sending my mail from. It's probably the same IP address that I setup my domain on, because I didn't do anything extra special. No idea about SPF records either, where can I go to create one? Side Note: It's a crying shame what havoc the spammers have brought upon our beloved email system.

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• What is causing a Hibernate SQL query exception?

  - by Dark Star1

  Hi all and sorry in advance for this post but I've spent way too much time going around in circles so I'm hoping someone could shed a light on it here for me. I updated a webapp on Tomcat and I'm getting the following error which didn't exist on the previous version. Though I am quite confident that the part of code I modifed isn't to blame as I have tested the app on two different dev servers. The production server is configured thus: CentOS 5.4 virtual server with tomcat 5.5.23 running mysql 5.0.77. The two dev servers are: Windows XP SP2 running tomcat 5.5.23 with mysql 5.1.49 Mac OSX 10.6.6 Running tomcat 6 with mysql 5.1.51 The application was developed using struts (1.1 as far as I can gather) with hibernate 3 as the peristence layer. It only fails on the production server for some reason I can't fathom. I'd like to draw your attention to the java.sql.SQLException near the bottom. After some long searching I found this but because it was posted years ago (about 1 year before development started on this app I'm sure Hibernate has evolved from that version. as I can't find a way of implementing his solution. I use Eclipse Helios as an IDE. Thanks in advance for taking your time to read this, to all who manage to reply. javax.servlet.ServletException: org.hibernate.exception.SQLGrammarException: could not execute query at fr.company.action.login.LoginAction.execute(LoginAction.java:219) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525) at javax.servlet.http.HttpServlet.service(HttpServlet.java:710) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at fr.company.util.EncodingFilter.doFilter(EncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528) at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:113) at java.lang.Thread.run(Thread.java:636) javax.servlet.ServletException: org.hibernate.exception.SQLGrammarException: could not execute query at fr.company.action.login.LoginAction.execute(LoginAction.java:219) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525) at javax.servlet.http.HttpServlet.service(HttpServlet.java:710) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at fr.company.util.EncodingFilter.doFilter(EncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528) at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:113) at java.lang.Thread.run(Thread.java:636) java.lang.Exception: org.hibernate.exception.SQLGrammarException: could not execute query at fr.company.dao.GenericDAO.findOne(GenericDAO.java:204) at fr.company.dao.UserDAO.findOneUser(UserDAO.java:146) at fr.company.service.UserPeer.logUser(UserPeer.java:72) at fr.company.action.login.LoginAction.execute(LoginAction.java:127) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:525) at javax.servlet.http.HttpServlet.service(HttpServlet.java:710) at javax.servlet.http.HttpServlet.service(HttpServlet.java:803) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at fr.company.util.EncodingFilter.doFilter(EncodingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:172) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:525) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:875) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:665) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:528) at org.apache.tomcat.util.net.MasterSlaveWorkerThread.run(MasterSlaveWorkerThread.java:113) at java.lang.Thread.run(Thread.java:636) Caused by: org.hibernate.exception.SQLGrammarException: could not execute query at org.hibernate.exception.SQLStateConverter.convert(SQLStateConverter.java:65) at org.hibernate.exception.JDBCExceptionHelper.convert(JDBCExceptionHelper.java:43) at org.hibernate.loader.Loader.doList(Loader.java:2153) at org.hibernate.loader.Loader.listIgnoreQueryCache(Loader.java:2029) at org.hibernate.loader.Loader.list(Loader.java:2024) at org.hibernate.loader.hql.QueryLoader.list(QueryLoader.java:369) at org.hibernate.hql.ast.QueryTranslatorImpl.list(QueryTranslatorImpl.java:300) at org.hibernate.engine.query.HQLQueryPlan.performList(HQLQueryPlan.java:153) at org.hibernate.impl.SessionImpl.list(SessionImpl.java:1128) at org.hibernate.impl.QueryImpl.list(QueryImpl.java:79) at org.hibernate.impl.AbstractQueryImpl.uniqueResult(AbstractQueryImpl.java:749) at fr.company.dao.GenericDAO.findOne(GenericDAO.java:198) ... 26 more Caused by: java.sql.SQLException: Unknown column 'user0_1_.poloSize' in 'field list' at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:2928) at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:1571) at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:1666) at com.mysql.jdbc.Connection.execSQL(Connection.java:2994) at com.mysql.jdbc.PreparedStatement.executeInternal(PreparedStatement.java:936) at com.mysql.jdbc.PreparedStatement.executeQuery(PreparedStatement.java:1030) at com.mchange.v2.c3p0.impl.NewProxyPreparedStatement.executeQuery(NewProxyPreparedStatement.java:76) at org.hibernate.jdbc.AbstractBatcher.getResultSet(AbstractBatcher.java:139) at org.hibernate.loader.Loader.getResultSet(Loader.java:1669) at org.hibernate.loader.Loader.doQuery(Loader.java:662) at org.hibernate.loader.Loader.doQueryAndInitializeNonLazyCollections(Loader.java:224) at org.hibernate.loader.Loader.doList(Loader.java:2150) ... 35 more

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• ASp.Net Mvc 1.0 Dynamic Images Returned from Controller taking 154 seconds+ to display in IE8, firef

  - by julian guppy

  I have a curious problem with IE, IIS 6.0 dynamic PNG files and I am baffled as to how to fix.. Snippet from Helper (this returns the URL to the view for requesting the images from my Controller. string url = LinkBuilder.BuildUrlFromExpression(helper.ViewContext.RequestContext, helper.RouteCollection, c = c.FixHeight(ir.Filename, ir.AltText, "FFFFFF")); url = url.Replace("&", "&"); sb.Append(string.Format("<removed id=\"TheImage\" src=\"{0}\" alt=\"\" /", url)+Environment.NewLine); This produces a piece of html as follows:- img id="TheImage" src="/ImgText/FixHeight?sFile=Images%2FUser%2FJulianGuppy%2FMediums%2Fconservatory.jpg&backgroundColour=FFFFFF" alt="" / brackets missing because i cant post an image... even though I dont want to post an image I jsut want to post the markup... sigh Snippet from Controller ImgTextController /// <summary> /// This function fixes the height of the image /// </summary> /// <param name="sFile"></param> /// <param name="alternateText"></param> /// <param name="backgroundColour"></param> /// <returns></returns> [AcceptVerbs(HttpVerbs.Get)] public ActionResult FixHeight(string sFile, string alternateText, string backgroundColour) { #region File if (string.IsNullOrEmpty(sFile)) { return new ImgTextResult(); } // MVC specific change to prepend the new directory if (sFile.IndexOf("Content") == -1) { sFile = "~/Content/" + sFile; } // open the file System.Drawing.Image img; try { img = System.Drawing.Image.FromFile(Server.MapPath(sFile)); } catch { img = null; } // did we fail? if (img == null) { return new ImgTextResult(); } #endregion File #region Width // Sort out the width from the image passed to me Int32 nWidth = img.Width; #endregion Width #region Height Int32 nHeight = img.Height; #endregion Height // What is the ideal height given a width of 2100 this should be 1400. var nIdealHeight = (int)(nWidth / 1.40920096852); // So is the actual height of the image already greater than the ideal height? Int32 nSplit; if (nIdealHeight < nHeight) { // Yes, do nothing, well i need to return the iamge... nSplit = 0; } else { // rob wants to not show the white at the top or bottom, so if we were to crop the image how would be do it // 1. Calculate what the width should be If we dont adjust the heigt var newIdealWidth = (int)(nHeight * 1.40920096852); // 2. This newIdealWidth should be smaller than the existing width... so work out the split on that Int32 newSplit = (nWidth - newIdealWidth) / 2; // 3. Now recrop the image using 0-nHeight as the height (i.e. full height) // but crop the sides so that its the correct aspect ration var newRect = new Rectangle(newSplit, 0, newIdealWidth, nHeight); img = CropImage(img, newRect); nHeight = img.Height; nWidth = img.Width; nSplit = 0; } // No, so I want to place this image on a larger canvas and we do this by Creating a new image to be the size that we want System.Drawing.Image canvas = new Bitmap(nWidth, nIdealHeight, PixelFormat.Format24bppRgb); Graphics g = Graphics.FromImage(canvas); #region Color // Whilst we can set the background colour we shall default to white if (string.IsNullOrEmpty(backgroundColour)) { backgroundColour = "FFFFFF"; } Color bc = ColorTranslator.FromHtml("#" + backgroundColour); #endregion Color // Filling the background (which gives us our broder) Brush backgroundBrush = new SolidBrush(bc); g.FillRectangle(backgroundBrush, -1, -1, nWidth + 1, nIdealHeight + 1); // draw the image at the position var rect = new Rectangle(0, nSplit, nWidth, nHeight); g.DrawImage(img, rect); return new ImgTextResult { Image = canvas, ImageFormat = ImageFormat.Png }; } My ImgTextResult is a class that returns an Action result for me but embedding the image from a memory stream into the response.outputstream. snippet from my ImageResults /// <summary> /// Execute the result /// </summary> /// <param name="context"></param> public override void ExecuteResult(ControllerContext context) { // output context.HttpContext.Response.Clear(); context.HttpContext.Response.ContentType = "image/png"; try { var memStream = new MemoryStream(); Image.Save(memStream, ImageFormat.Png); context.HttpContext.Response.BinaryWrite(memStream.ToArray()); context.HttpContext.Response.Flush(); context.HttpContext.Response.Close(); memStream.Dispose(); Image.Dispose(); } catch (Exception ex) { string a = ex.Message; } } Now all of this works locally and lovely, and indeed all of this works on my production server BUT Only for Firefox, Safari, Chrome (and other browsers) IE has a fit and decides that it either wont display the image or it does display the image after approx 154seconds of waiting..... I have made sure my HTML is XHTML compliant, I have made sure I am getting no Routing errors or crashes in my event log on the server.... Now obviously I have been a muppet and have done something wrong... but what I cant fathom is why in development all works fine, and in production all non IE browsers also work fine, but IE 8 using IIS 6.0 production server is having some kind of problem in returning this PNG and I dont have an error to trace... so what I am looking for is guidance as to how I can debug this problem.

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• Why It Is So Important to Know Your Customer

  - by Christie Flanagan

  Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week.  When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one.  At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently  -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1  And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web.  Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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• SQL University: Database testing and refactoring tools and examples

  - by Mladen Prajdic

  This is a post for a great idea called SQL University started by Jorge Segarra also famously known as SqlChicken on Twitter. It’s a collection of blog posts on different database related topics contributed by several smart people all over the world. So this week is mine and we’ll be talking about database testing and refactoring. In 3 posts we’ll cover: SQLU part 1 - What and why of database testing SQLU part 2 - What and why of database refactoring SQLU part 3 - Database testing and refactoring tools and examples This is the third and last part of the series and in it we’ll take a look at tools we can test and refactor with plus some an example of the both. Tools of the trade First a few thoughts about how to go about testing a database. I'm firmily against any testing tools that go into the database itself or need an extra database. Unit tests for the database and applications using the database should all be in one place using the same technology. By using database specific frameworks we fragment our tests into many places and increase test system complexity. Let’s take a look at some testing tools. 1. NUnit, xUnit, MbUnit All three are .Net testing frameworks meant to unit test .Net application. But we can test databases with them just fine. I use NUnit because I’ve always used it for work and personal projects. One day this might change. So the thing to remember is to be flexible if something better comes along. All three are quite similar and you should be able to switch between them without much problem. 2. TSQLUnit As much as this framework is helpful for the non-C# savvy folks I don’t like it for the reason I stated above. It lives in the database and thus fragments the testing infrastructure. Also it appears that it’s not being actively developed anymore. 3. DbFit I haven’t had the pleasure of trying this tool just yet but it’s on my to-do list. From what I’ve read and heard Gojko Adzic (@gojkoadzic on Twitter) has done a remarkable job with it. 4. Redgate SQL Refactor and Apex SQL Refactor Neither of these refactoring tools are free, however if you have hardcore refactoring planned they are worth while looking into. I’ve only used the Red Gate’s Refactor and was quite impressed with it. 5. Reverting the database state I’ve talked before about ways to revert a database to pre-test state after unit testing. This still holds and I haven’t changed my mind. Also make sure to read the comments as they are quite informative. I especially like the idea of setting up and tearing down the schema for each test group with NHibernate. Testing and refactoring example We’ll take a look at the simple schema and data test for a view and refactoring the SELECT * in that view. We’ll use a single table PhoneNumbers with ID and Phone columns. Then we’ll refactor the Phone column into 3 columns Prefix, Number and Suffix. Lastly we’ll remove the original Phone column. Then we’ll check how the view behaves with tests in NUnit. The comments in code explain the problem so be sure to read them. I’m assuming you know NUnit and C#. T-SQL Code C# test code USE tempdbGOCREATE TABLE PhoneNumbers( ID INT IDENTITY(1,1), Phone VARCHAR(20))GOINSERT INTO PhoneNumbers(Phone)SELECT '111 222333 444' UNION ALLSELECT '555 666777 888'GO-- notice we don't have WITH SCHEMABINDINGCREATE VIEW vPhoneNumbersAS SELECT * FROM PhoneNumbersGO-- Let's take a look at what the view returns -- If we add a new columns and rows both tests will failSELECT *FROM vPhoneNumbers GO -- DoesViewReturnCorrectColumns test will SUCCEED -- DoesViewReturnCorrectData test will SUCCEED -- refactor to split Phone column into 3 partsALTER TABLE PhoneNumbers ADD Prefix VARCHAR(3)ALTER TABLE PhoneNumbers ADD Number VARCHAR(6)ALTER TABLE PhoneNumbers ADD Suffix VARCHAR(3)GO-- update the new columnsUPDATE PhoneNumbers SET Prefix = LEFT(Phone, 3), Number = SUBSTRING(Phone, 5, 6), Suffix = RIGHT(Phone, 3)GO-- remove the old columnALTER TABLE PhoneNumbers DROP COLUMN PhoneGO-- This returns unexpected results!-- it returns 2 columns ID and Phone even though -- we don't have a Phone column anymore.-- Notice that the data is from the Prefix column-- This is a danger of SELECT *SELECT *FROM vPhoneNumbers -- DoesViewReturnCorrectColumns test will SUCCEED -- DoesViewReturnCorrectData test will FAIL -- for a fix we have to call sp_refreshview -- to refresh the view definitionEXEC sp_refreshview 'vPhoneNumbers'-- after the refresh the view returns 4 columns-- this breaks the input/output behavior of the database-- which refactoring MUST NOT doSELECT *FROM vPhoneNumbers -- DoesViewReturnCorrectColumns test will FAIL -- DoesViewReturnCorrectData test will FAIL -- to fix the input/output behavior change problem -- we have to concat the 3 columns into one named PhoneALTER VIEW vPhoneNumbersASSELECT ID, Prefix + ' ' + Number + ' ' + Suffix AS PhoneFROM PhoneNumbersGO-- now it works as expectedSELECT *FROM vPhoneNumbers -- DoesViewReturnCorrectColumns test will SUCCEED -- DoesViewReturnCorrectData test will SUCCEED -- clean upDROP VIEW vPhoneNumbersDROP TABLE PhoneNumbers [Test]public void DoesViewReturnCoorectColumns(){ // conn is a valid SqlConnection to the server's tempdb // note the SET FMTONLY ON with which we return only schema and no data using (SqlCommand cmd = new SqlCommand("SET FMTONLY ON; SELECT * FROM vPhoneNumbers", conn)) { DataTable dt = new DataTable(); dt.Load(cmd.ExecuteReader(CommandBehavior.CloseConnection)); // test returned schema: number of columns, column names and data types Assert.AreEqual(dt.Columns.Count, 2); Assert.AreEqual(dt.Columns[0].Caption, "ID"); Assert.AreEqual(dt.Columns[0].DataType, typeof(int)); Assert.AreEqual(dt.Columns[1].Caption, "Phone"); Assert.AreEqual(dt.Columns[1].DataType, typeof(string)); }} [Test]public void DoesViewReturnCorrectData(){ // conn is a valid SqlConnection to the server's tempdb using (SqlCommand cmd = new SqlCommand("SELECT * FROM vPhoneNumbers", conn)) { DataTable dt = new DataTable(); dt.Load(cmd.ExecuteReader(CommandBehavior.CloseConnection)); // test returned data: number of rows and their values Assert.AreEqual(dt.Rows.Count, 2); Assert.AreEqual(dt.Rows[0]["ID"], 1); Assert.AreEqual(dt.Rows[0]["Phone"], "111 222333 444"); Assert.AreEqual(dt.Rows[1]["ID"], 2); Assert.AreEqual(dt.Rows[1]["Phone"], "555 666777 888"); }}   With this simple example we’ve seen how a very simple schema can cause a lot of problems in the whole application/database system if it doesn’t have tests. Imagine what would happen if some outside process would depend on that view. It would get wrong data and propagate it silently throughout the system. And that is not good. So have tests at least for the crucial parts of your systems. And with that we conclude the Database Testing and Refactoring week at SQL University. Hope you learned something new and enjoy the learning weeks to come. Have fun!

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• Can Google Employees See My Saved Google Chrome Passwords?

  - by Jason Fitzpatrick

  Storing your passwords in your web browser seems like a great time saver, but are the passwords secure and inaccessible to others (even employees of the browser company) when squirreled away? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader MMA is curious if Google employees have (or could have) access to the passwords he stores in Google Chrome: I understand that we are really tempted to save our passwords in Google Chrome. The likely benefit is two fold, You don’t need to (memorize and) input those long and cryptic passwords. These are available wherever you are once you log in to your Google account. The last point sparked my doubt. Since the password is available anywhere, the storage must in some central location, and this should be at Google. Now, my simple question is, can a Google employee see my passwords? Searching over the Internet revealed several articles/messages. Do you save passwords in Chrome? Maybe you should reconsider: Talks about your passwords being stolen by someone who has access to your computer account. Nothing mentioned about the central storage security and vulnerability. There is even a response from Chrome browser security tech lead about the first issue. Chrome’s insane password security strategy: Mostly along the same line. You can steal password from somebody if you have access to the computer account. How to Steal Passwords Saved in Google Chrome in 5 Simple Steps: Teaches you how to actually perform the act mentioned in the previous two when you have access to somebody else’s account. There are many more (including this one at this site), mostly along the same line, points, counter-points, huge debates. I refrain from mentioning them here, simply carry a search if you want to find them. Coming back to my original query, can a Google employee see my password? Since I can view the password using a simple button, definitely they can be unhashed (decrypted) even if encrypted. This is very different from the passwords saved in Unix-like OS’s where the saved password can never be seen in plain text. They use a one-way encryption algorithm to encrypt your passwords. This encrypted password is then stored in the passwd or shadow file. When you attempt to login, the password you type in is encrypted again and compared with the entry in the file that stores your passwords. If they match, it must be the same password, and you are allowed access. Thus, a superuser can change my password, can block my account, but he can never see my password. So are his concerns well founded or will a little insight dispel his worry? The Answer SuperUser contributor Zeel helps put his mind at ease: Short answer: No* Passwords stored on your local machine can be decrypted by Chrome, as long as your OS user account is logged in. And then you can view those in plain text. At first this seems horrible, but how did you think auto-fill worked? When that password field gets filled in, Chrome must insert the real password into the HTML form element – or else the page wouldn’t work right, and you could not submit the form. And if the connection to the website is not over HTTPS, the plain text is then sent over the internet. In other words, if chrome can’t get the plain text passwords, then they are totally useless. A one way hash is no good, because we need to use them. Now the passwords are in fact encrypted, the only way to get them back to plain text is to have the decryption key. That key is your Google password, or a secondary key you can set up. When you sign into Chrome and sync the Google servers will transmit the encrypted passwords, settings, bookmarks, auto-fill, etc, to your local machine. Here Chrome will decrypt the information and be able to use it. On Google’s end all that info is stored in its encrpyted state, and they do not have the key to decrypt it. Your account password is checked against a hash to log in to Google, and even if you let chrome remember it, that encrypted version is hidden in the same bundle as the other passwords, impossible to access. So an employee could probably grab a dump of the encrypted data, but it wouldn’t do them any good, since they would have no way to use it.* So no, Google employees can not** access your passwords, since they are encrypted on their servers. * However, do not forget that any system that can be accessed by an authorized user can be accessed by an unauthorized user. Some systems are easier to break than other, but none are fail-proof. . . That being said, I think I will trust Google and the millions they spend on security systems, over any other password storage solution. And heck, I’m a wimpy nerd, it would be easier to beat the passwords out of me than break Google’s encryption. ** I am also assuming that there isn’t a person who just happens to work for Google gaining access to your local machine. In that case you are screwed, but employment at Google isn’t actually a factor any more. Moral: Hit Win + L before leaving machine. While we agree with zeel that it’s a pretty safe bet (as long as your computer is not compromised) that your passwords are in fact safe while stored in Chrome, we prefer to encrypt all our logins and passwords in a LastPass vault. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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• Why Is Vertical Resolution Monitor Resolution so Often a Multiple of 360?

  - by Jason Fitzpatrick

  Stare at a list of monitor resolutions long enough and you might notice a pattern: many of the vertical resolutions, especially those of gaming or multimedia displays, are multiples of 360 (720, 1080, 1440, etc.) But why exactly is this the case? Is it arbitrary or is there something more at work? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Trojandestroy recently noticed something about his display interface and needs answers: YouTube recently added 1440p functionality, and for the first time I realized that all (most?) vertical resolutions are multiples of 360. Is this just because the smallest common resolution is 480×360, and it’s convenient to use multiples? (Not doubting that multiples are convenient.) And/or was that the first viewable/conveniently sized resolution, so hardware (TVs, monitors, etc) grew with 360 in mind? Taking it further, why not have a square resolution? Or something else unusual? (Assuming it’s usual enough that it’s viewable). Is it merely a pleasing-the-eye situation? So why have the display be a multiple of 360? The Answer SuperUser contributor User26129 offers us not just an answer as to why the numerical pattern exists but a history of screen design in the process: Alright, there are a couple of questions and a lot of factors here. Resolutions are a really interesting field of psychooptics meeting marketing. First of all, why are the vertical resolutions on youtube multiples of 360. This is of course just arbitrary, there is no real reason this is the case. The reason is that resolution here is not the limiting factor for Youtube videos – bandwidth is. Youtube has to re-encode every video that is uploaded a couple of times, and tries to use as little re-encoding formats/bitrates/resolutions as possible to cover all the different use cases. For low-res mobile devices they have 360×240, for higher res mobile there’s 480p, and for the computer crowd there is 360p for 2xISDN/multiuser landlines, 720p for DSL and 1080p for higher speed internet. For a while there were some other codecs than h.264, but these are slowly being phased out with h.264 having essentially ‘won’ the format war and all computers being outfitted with hardware codecs for this. Now, there is some interesting psychooptics going on as well. As I said: resolution isn’t everything. 720p with really strong compression can and will look worse than 240p at a very high bitrate. But on the other side of the spectrum: throwing more bits at a certain resolution doesn’t magically make it better beyond some point. There is an optimum here, which of course depends on both resolution and codec. In general: the optimal bitrate is actually proportional to the resolution. So the next question is: what kind of resolution steps make sense? Apparently, people need about a 2x increase in resolution to really see (and prefer) a marked difference. Anything less than that and many people will simply not bother with the higher bitrates, they’d rather use their bandwidth for other stuff. This has been researched quite a long time ago and is the big reason why we went from 720×576 (415kpix) to 1280×720 (922kpix), and then again from 1280×720 to 1920×1080 (2MP). Stuff in between is not a viable optimization target. And again, 1440P is about 3.7MP, another ~2x increase over HD. You will see a difference there. 4K is the next step after that. Next up is that magical number of 360 vertical pixels. Actually, the magic number is 120 or 128. All resolutions are some kind of multiple of 120 pixels nowadays, back in the day they used to be multiples of 128. This is something that just grew out of LCD panel industry. LCD panels use what are called line drivers, little chips that sit on the sides of your LCD screen that control how bright each subpixel is. Because historically, for reasons I don’t really know for sure, probably memory constraints, these multiple-of-128 or multiple-of-120 resolutions already existed, the industry standard line drivers became drivers with 360 line outputs (1 per subpixel). If you would tear down your 1920×1080 screen, I would be putting money on there being 16 line drivers on the top/bottom and 9 on one of the sides. Oh hey, that’s 16:9. Guess how obvious that resolution choice was back when 16:9 was ‘invented’. Then there’s the issue of aspect ratio. This is really a completely different field of psychology, but it boils down to: historically, people have believed and measured that we have a sort of wide-screen view of the world. Naturally, people believed that the most natural representation of data on a screen would be in a wide-screen view, and this is where the great anamorphic revolution of the ’60s came from when films were shot in ever wider aspect ratios. Since then, this kind of knowledge has been refined and mostly debunked. Yes, we do have a wide-angle view, but the area where we can actually see sharply – the center of our vision – is fairly round. Slightly elliptical and squashed, but not really more than about 4:3 or 3:2. So for detailed viewing, for instance for reading text on a screen, you can utilize most of your detail vision by employing an almost-square screen, a bit like the screens up to the mid-2000s. However, again this is not how marketing took it. Computers in ye olden days were used mostly for productivity and detailed work, but as they commoditized and as the computer as media consumption device evolved, people didn’t necessarily use their computer for work most of the time. They used it to watch media content: movies, television series and photos. And for that kind of viewing, you get the most ‘immersion factor’ if the screen fills as much of your vision (including your peripheral vision) as possible. Which means widescreen. But there’s more marketing still. When detail work was still an important factor, people cared about resolution. As many pixels as possible on the screen. SGI was selling almost-4K CRTs! The most optimal way to get the maximum amount of pixels out of a glass substrate is to cut it as square as possible. 1:1 or 4:3 screens have the most pixels per diagonal inch. But with displays becoming more consumery, inch-size became more important, not amount of pixels. And this is a completely different optimization target. To get the most diagonal inches out of a substrate, you want to make the screen as wide as possible. First we got 16:10, then 16:9 and there have been moderately successful panel manufacturers making 22:9 and 2:1 screens (like Philips). Even though pixel density and absolute resolution went down for a couple of years, inch-sizes went up and that’s what sold. Why buy a 19″ 1280×1024 when you can buy a 21″ 1366×768? Eh… I think that about covers all the major aspects here. There’s more of course; bandwidth limits of HDMI, DVI, DP and of course VGA played a role, and if you go back to the pre-2000s, graphics memory, in-computer bandwdith and simply the limits of commercially available RAMDACs played an important role. But for today’s considerations, this is about all you need to know. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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• SOAP and NHibernate Session in C#

  - by Anonymous Coward

  In a set of SOAP web services the user is authenticated with custom SOAP header (username/password). Each time the user call a WS the following Auth method is called to authenticate and retrieve User object from NHibernate session: [...] public Services : Base { private User user; [...] public string myWS(string username, string password) { if( Auth(username, password) ) { [...] } } } public Base : WebService { protected static ISessionFactory sesFactory; protected static ISession session; static Base { Configuration conf = new Configuration(); [...] sesFactory = conf.BuildSessionFactory(); } private bool Auth(...) { session = sesFactory.OpenSession(); MembershipUser user = null; if (UserCredentials != null && Membership.ValidateUser(username, password)) { luser = Membership.GetUser(username); } ... try { user = (User)session.Get(typeof(User), luser.ProviderUserKey.ToString()); } catch { user = null; throw new [...] } return user != null; } } When the WS work is done the session is cleaned up nicely and everything works: the WSs create, modify and change objects and Nhibernate save them in the DB. The problems come when an user (same username/password) calls the same WS at same time from different clients (machines). The state of the saved objects are inconsistent. How do I manage the session correctly to avoid this? I searched and the documentation about Session management in NHibernate is really vast. Should I Lock over user object? Should I set up a "session share" management between WS calls from same user? Should I use Transaction in some savvy way? Thanks Update1 Yes, mSession is 'session'. Update2 Even with a non-static session object the data saved in the DB are inconsistent. The pattern I use to insert/save object is the following: var return_value = [...]; try { using(ITransaction tx = session.Transaction) { tx.Begin(); MyType obj = new MyType(); user.field = user.field - obj.field; // The fields names are i.e. but this is actually what happens. session.Save(user); session.Save(obj); tx.Commit(); return_value = obj.another_field; } } catch ([...]) { // Handling exceptions... } finally { // Clean up session.Flush(); session.Close(); } return return_value; All new objects (MyType) are correctly saved but the user.field status is not as I would expect. Even obj.another_field is correct (the field is an ID with generated=on-save policy). It is like 'user.field = user.field - obj.field;' is executed more times then necessary.

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• Having trouble with multiple Jquery libraries

  - by user3716971

  I've seen the posts about the no conflict but I'm not very code savvy and can't figure it out alone. I'm having trouble making two libraries work together. At the top I have the 1.9.1 library which controls a news ticker, and a carousel. Near the bottom there is a library 1.6.1, which controls a Dribbble feed. If I remove 1.6.1 everything but the dribbble feed works, and if I remove the 1.9.1 the dribbble feed is the only thing that works. I uploaded the website for you guys to check out. If you could edit my code to make it work that would be amazing, I don't have much knowledge of jquery. This version has a working dribbble feed at the very bottom http://michaelcullenbenson.com/MichaelCullenBenson.com/index.html and this version has a broken feed and everything else works. http://michaelcullenbenson.com/MichaelCullenBenson.com/index2.html Help would be AMAZING as the dribbble feed is the last element I'm trying to finish on my homepage and I'll be able to move on. <script type="text/javascript" src="js/jquery-1.9.1.min.js"></script> <script type="text/javascript" src="js/jquery.innerfade.js"></script> <script type="text/javascript"> $(document).ready( function(){ $('#news').innerfade({ animationtype: 'slide', speed: 600, timeout: 6000, type: 'random', containerheight: '1em' }); }); </script> <!-- Include all compiled plugins (below), or include individual files as needed --> <script src="utilcarousel-files/utilcarousel/jquery.utilcarousel.min.js"></script> <script src="utilcarousel-files/magnific-popup/jquery.magnific-popup.js"></script> <script src="js/responsive-nav.js"></script> <script> $(function() { $('#fullwidth').utilCarousel({ breakPoints : [[600, 1], [800, 2], [1000, 3], [1300, 4],], mouseWheel : false, rewind : true, autoPlay : true, pagination : false }); $('#fullwidth2').utilCarousel({ breakPoints : [[600, 1], [800, 2], [1000, 3], [1300, 4],], mouseWheel : false, rewind : true, autoPlay : true, pagination : false }); }); </script> <script> $(document).ready(function() { var movementStrength = 25; var height = movementStrength / $(window).height(); var width = movementStrength / $(window).width(); $("#aboutarea").mousemove(function(e){ var pageX = e.pageX - ($(window).width() / 2); var pageY = e.pageY - ($(window).height() / 2); var newvalueX = width * pageX * -1 - 25; var newvalueY = height * pageY * -1 - 50; $('#aboutarea').css("background-position", newvalueX+"px "+newvalueY+"px"); }); }); </script> <script src="//ajax.googleapis.com/ajax/libs/jquery/1.6.1/jquery.min.js" type="text/javascript"></script> <script type="text/javascript" src="dribbble.js"></script> <script type="text/javascript"> $(function () { $('#user').dribbble({ player: 'MCBDesign', total: 1 }); }); </script>

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• Why Are Minimized Programs Often Slow to Open Again?

  - by Jason Fitzpatrick

  It seems particularly counterintuitive: you minimize an application because you plan on returning to it later and wish to skip shutting the application down and restarting it later, but sometimes maximizing it takes even longer than launching it fresh. What gives? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader Bart wants to know why he’s not saving any time with application minimization: I’m working in Photoshop CS6 and multiple browsers a lot. I’m not using them all at once, so sometimes some applications are minimized to taskbar for hours or days. The problem is, when I try to maximize them from the taskbar – it sometimes takes longer than starting them! Especially Photoshop feels really weird for many seconds after finally showing up, it’s slow, unresponsive and even sometimes totally freezes for minute or two. It’s not a hardware problem as it’s been like that since always on all on my PCs. Would I also notice it after upgrading my HDD to SDD and adding RAM (my main PC holds 4 GB currently)? Could guys with powerful pcs / macs tell me – does it also happen to you? I guess OSes somehow “focus” on active software and move all the resources away from the ones that run, but are not used. Is it possible to somehow set RAM / CPU / HDD priorities or something, for let’s say, Photoshop, so it won’t slow down after long period of inactivity? So what is the deal? Why does he find himself waiting to maximize a minimized app? The Answer SuperUser contributor Allquixotic explains why: Summary The immediate problem is that the programs that you have minimized are being paged out to the “page file” on your hard disk. This symptom can be improved by installing a Solid State Disk (SSD), adding more RAM to your system, reducing the number of programs you have open, or upgrading to a newer system architecture (for instance, Ivy Bridge or Haswell). Out of these options, adding more RAM is generally the most effective solution. Explanation The default behavior of Windows is to give active applications priority over inactive applications for having a spot in RAM. When there’s significant memory pressure (meaning the system doesn’t have a lot of free RAM if it were to let every program have all the RAM it wants), it starts putting minimized programs into the page file, which means it writes out their contents from RAM to disk, and then makes that area of RAM free. That free RAM helps programs you’re actively using — say, your web browser — run faster, because if they need to claim a new segment of RAM (like when you open a new tab), they can do so. This “free” RAM is also used as page cache, which means that when active programs attempt to read data on your hard disk, that data might be cached in RAM, which prevents your hard disk from being accessed to get that data. By using the majority of your RAM for page cache, and swapping out unused programs to disk, Windows is trying to improve responsiveness of the program(s) you are actively using, by making RAM available to them, and caching the files they access in RAM instead of the hard disk. The downside of this behavior is that minimized programs can take a while to have their contents copied from the page file, on disk, back into RAM. The time increases the larger the program’s footprint in memory. This is why you experience that delay when maximizing Photoshop. RAM is many times faster than a hard disk (depending on the specific hardware, it can be up to several orders of magnitude). An SSD is considerably faster than a hard disk, but it is still slower than RAM by orders of magnitude. Having your page file on an SSD will help, but it will also wear out the SSD more quickly than usual if your page file is heavily utilized due to RAM pressure. Remedies Here is an explanation of the available remedies, and their general effectiveness: Installing more RAM: This is the recommended path. If your system does not support more RAM than you already have installed, you will need to upgrade more of your system: possibly your motherboard, CPU, chassis, power supply, etc. depending on how old it is. If it’s a laptop, chances are you’ll have to buy an entire new laptop that supports more installed RAM. When you install more RAM, you reduce memory pressure, which reduces use of the page file, which is a good thing all around. You also make available more RAM for page cache, which will make all programs that access the hard disk run faster. As of Q4 2013, my personal recommendation is that you have at least 8 GB of RAM for a desktop or laptop whose purpose is anything more complex than web browsing and email. That means photo editing, video editing/viewing, playing computer games, audio editing or recording, programming / development, etc. all should have at least 8 GB of RAM, if not more. Run fewer programs at a time: This will only work if the programs you are running do not use a lot of memory on their own. Unfortunately, Adobe Creative Suite products such as Photoshop CS6 are known for using an enormous amount of memory. This also limits your multitasking ability. It’s a temporary, free remedy, but it can be an inconvenience to close down your web browser or Word every time you start Photoshop, for instance. This also wouldn’t stop Photoshop from being swapped when minimizing it, so it really isn’t a very effective solution. It only helps in some specific situations. Install an SSD: If your page file is on an SSD, the SSD’s improved speed compared to a hard disk will result in generally improved performance when the page file has to be read from or written to. Be aware that SSDs are not designed to withstand a very frequent and constant random stream of writes; they can only be written over a limited number of times before they start to break down. Heavy use of a page file is not a particularly good workload for an SSD. You should install an SSD in combination with a large amount of RAM if you want maximum performance while preserving the longevity of the SSD. Use a newer system architecture: Depending on the age of your system, you may be using an out of date system architecture. The “system architecture” is generally defined as the “generation” (think generations like children, parents, grandparents, etc.) of the motherboard and CPU. Newer generations generally support faster I/O (input/output), better memory bandwidth, lower latency, and less contention over shared resources, instead providing dedicated links between components. For example, starting with the “Nehalem” generation (around 2009), the Front-Side Bus (FSB) was eliminated, which removed a common bottleneck, because almost all system components had to share the same FSB for transmitting data. This was replaced with a “point to point” architecture, meaning that each component gets its own dedicated “lane” to the CPU, which continues to be improved every few years with new generations. You will generally see a more significant improvement in overall system performance depending on the “gap” between your computer’s architecture and the latest one available. For example, a Pentium 4 architecture from 2004 is going to see a much more significant improvement upgrading to “Haswell” (the latest as of Q4 2013) than a “Sandy Bridge” architecture from ~2010. Links Related questions: How to reduce disk thrashing (paging)? Windows Swap (Page File): Enable or Disable? Also, just in case you’re considering it, you really shouldn’t disable the page file, as this will only make matters worse; see here. And, in case you needed extra convincing to leave the Windows Page File alone, see here and here. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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• 12.04 upgrade broke grub? (not wubi related)

  - by kaare

  I just updated from 11.10 to 12.04, with no major problems (it took a while to get past a request to restart ssh, mysql and some other services, but I did no fiddling by myself, everything was done by the installer). However, after restarting, grub can't do anything. Picking the new linux installation (first entry), I just get error: no such partition error: no such partition error: no such partition and picking the recovery-version just gives 5 lines instead of 3. I have windows 7 installed on a different drive, and can run it by booting from that drive instead. Picking it from the grub menu gives the same error as above (can't remember how many lines, though). I'll be honest and say that I don't remember if win 7 could be booted from grub before the update, though. In short, nothing on the grub menu works. any solutions? The grub menu changed appearance - before it was on a purple background, small letters, now it's white-on-black, big letters, looking very basic. The original installation was from a usb-drive, and I hadn't heard about wubi until I started googling this problem, so I doubt there's any connection. I really hope there are some grub-savvy people out there :) EDIT: ok. so, I made a bootable usb, and am running from that right now. when I ran the bootinfoscript, it warned me that "gawk" could not be found, using "busybox awk" instead. This may lead to unreliable results. just so you know. The contents of RESULTS.txt are: Boot Info Script 0.61 [1 April 2012] ============================= Boot Info Summary: =============================== => Windows is installed in the MBR of /dev/sda. => Grub2 (v1.99) is installed in the MBR of /dev/sdb and looks at sector 1 of the same hard drive for core.img. core.img is at this location and looks for (,msdos3)/boot/grub on this drive. => Syslinux MBR (4.04 and higher) is installed in the MBR of /dev/sdc. sda1: __________________________________________ File system: vfat Boot sector type: Dell Utility: FAT16 Boot sector info: No errors found in the Boot Parameter Block. Operating System: Boot files: /DELLBIO.BIN /DELLRMK.BIN /COMMAND.COM sda2: __________________________________________ File system: ntfs Boot sector type: Windows Vista/7: NTFS Boot sector info: No errors found in the Boot Parameter Block. Operating System: Boot files: sda3: __________________________________________ File system: ntfs Boot sector type: Windows Vista/7: NTFS Boot sector info: No errors found in the Boot Parameter Block. Operating System: Windows 7 Boot files: /bootmgr /Boot/BCD /Windows/System32/winload.exe sda4: __________________________________________ File system: Extended Partition Boot sector type: - Boot sector info: sda5: __________________________________________ File system: vfat Boot sector type: Windows 7: FAT32 Boot sector info: No errors found in the Boot Parameter Block. Operating System: Windows XP Boot files: /boot.ini /bootmgr /ntldr /NTDETECT.COM sdb1: __________________________________________ File system: ntfs Boot sector type: Windows XP: NTFS Boot sector info: No errors found in the Boot Parameter Block. Operating System: Boot files: sdb2: __________________________________________ File system: swap Boot sector type: - Boot sector info: sdb3: __________________________________________ File system: ext4 Boot sector type: Grub2 (v1.99) Boot sector info: Grub2 (v1.99) is installed in the boot sector of sdb3 and looks at sector 375893584 of the same hard drive for core.img. core.img is at this location and looks for (,msdos3)/boot/grub on this drive. Operating System: Ubuntu 12.04 LTS Boot files: /boot/grub/grub.cfg /etc/fstab /boot/grub/core.img sdb4: __________________________________________ File system: ext4 Boot sector type: - Boot sector info: Operating System: Boot files: sdc1: __________________________________________ File system: ntfs Boot sector type: SYSLINUX 4.06 4.06-pre1 Boot sector info: Syslinux looks at sector 4649656 of /dev/sdc1 for its second stage. SYSLINUX is installed in the directory. The integrity check of the ADV area failed. No errors found in the Boot Parameter Block. Operating System: Boot files: /boot/grub/grub.cfg /syslinux/syslinux.cfg /ldlinux.sys ============================ Drive/Partition Info: ============================= Drive: sda _______________________________________ Disk /dev/sda: 250.1 GB, 250059350016 bytes 255 heads, 63 sectors/track, 30401 cylinders, total 488397168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes Partition Boot Start Sector End Sector # of Sectors Id System /dev/sda1 63 240,974 240,912 de Dell Utility /dev/sda2 241,664 21,213,183 20,971,520 7 NTFS / exFAT / HPFS /dev/sda3 * 21,213,184 483,151,863 461,938,680 7 NTFS / exFAT / HPFS /dev/sda4 483,151,872 488,394,751 5,242,880 f W95 Extended (LBA) /dev/sda5 483,153,920 488,394,751 5,240,832 dd Dell Media Direct Drive: sdb _______________________________________ Disk /dev/sdb: 250.1 GB, 250059350016 bytes 255 heads, 63 sectors/track, 30401 cylinders, total 488397168 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes Partition Boot Start Sector End Sector # of Sectors Id System /dev/sdb1 63 345,886,749 345,886,687 7 NTFS / exFAT / HPFS /dev/sdb2 345,888,768 361,510,911 15,622,144 82 Linux swap / Solaris /dev/sdb3 * 361,510,912 390,807,786 29,296,875 83 Linux /dev/sdb4 390,809,600 488,394,751 97,585,152 83 Linux Drive: sdc _______________________________________ Disk /dev/sdc: 8015 MB, 8015282176 bytes 255 heads, 63 sectors/track, 974 cylinders, total 15654848 sectors Units = sectors of 1 * 512 = 512 bytes Sector size (logical/physical): 512 bytes / 512 bytes Partition Boot Start Sector End Sector # of Sectors Id System /dev/sdc1 * 2,048 15,652,863 15,650,816 7 NTFS / exFAT / HPFS "blkid" output: ____________________________________ Device UUID TYPE LABEL /dev/loop0 squashfs /dev/sda1 07D8-0411 vfat DellUtility /dev/sda2 E2765BBC765B9061 ntfs RECOVERY /dev/sda3 98DC5E54DC5E2D2E ntfs OS /dev/sda5 7061-9DF5 vfat MEDIADIRECT /dev/sdb1 01CBBB4C3374C3B0 ntfs Data1 /dev/sdb2 1ca45f3f-f888-43d1-8137-02699597189a swap /dev/sdb3 6bc1b599-ad4b-403c-a155-a5bc81211f5e ext4 /dev/sdb4 58e2b257-8608-4b11-b20b-dc162bb80b62 ext4 /dev/sdc1 0C02B64402B63316 ntfs PENDRIVE ================================ Mount points: ================================= Device Mount_Point Type Options /dev/loop0 /rofs squashfs (ro,noatime) /dev/sdb4 /media/58e2b257-8608-4b11-b20b-dc162bb80b62 ext4 (rw,nosuid,nodev,uhelper=udisks) /dev/sdc1 /cdrom fuseblk (rw,nosuid,nodev,relatime,user_id=0,group_id=0,allow_other,blksize=4096) ================================ sda5/boot.ini: ================================ [boot loader] timeout=0 default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS [operating systems] multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Embedded" /fastdetect /KERNEL=NTOSBOOT.EXE /maxmem=1024 =========================== sdb3/boot/grub/grub.cfg: =========================== -------------------------------------------------------------------------------- # # DO NOT EDIT THIS FILE # # It is automatically generated by grub-mkconfig using templates # from /etc/grub.d and settings from /etc/default/grub # ### BEGIN /etc/grub.d/00_header ### if [ -s $prefix/grubenv ]; then set have_grubenv=true load_env fi set default="0" if [ "${prev_saved_entry}" ]; then set saved_entry="${prev_saved_entry}" save_env saved_entry set prev_saved_entry= save_env prev_saved_entry set boot_once=true fi function savedefault { if [ -z "${boot_once}" ]; then saved_entry="${chosen}" save_env saved_entry fi } function recordfail { set recordfail=1 if [ -n "${have_grubenv}" ]; then if [ -z "${boot_once}" ]; then save_env recordfail; fi; fi } function load_video { insmod vbe insmod vga insmod video_bochs insmod video_cirrus } insmod part_msdos insmod ext2 set root='(hd1,msdos3)' search --no-floppy --fs-uuid --set=root 6bc1b599-ad4b-403c-a155-a5bc81211f5e if loadfont /usr/share/grub/unicode.pf2 ; then set gfxmode=auto load_video insmod gfxterm insmod part_msdos insmod ext2 set root='(hd1,msdos3)' search --no-floppy --fs-uuid --set=root 6bc1b599-ad4b-403c-a155-a5bc81211f5e set locale_dir=($root)/boot/grub/locale set lang=en_US insmod gettext fi terminal_output gfxterm if [ "${recordfail}" = 1 ]; then set timeout=-1 else set timeout=10 fi ### END /etc/grub.d/00_header ### ### BEGIN /etc/grub.d/05_debian_theme ### set menu_color_normal=white/black set menu_color_highlight=black/light-gray if background_color 44,0,30; then clear fi ### END /etc/grub.d/05_debian_theme ### ### BEGIN /etc/grub.d/10_linux ### function gfxmode { set gfxpayload="$1" if [ "$1" = "keep" ]; then set vt_handoff=vt.handoff=7 else set vt_handoff= fi } if [ ${recordfail} != 1 ]; then if [ -e ${prefix}/gfxblacklist.txt ]; then if hwmatch ${prefix}/gfxblacklist.txt 3; then if [ ${match} = 0 ]; then set linux_gfx_mode=keep else set linux_gfx_mode=text fi else set linux_gfx_mode=text fi else set linux_gfx_mode=keep fi else set linux_gfx_mode=text fi export linux_gfx_mode if [ "$linux_gfx_mode" != "text" ]; then load_video; fi menuentry 'Ubuntu, with Linux 3.2.0-24-generic' --class ubuntu --class gnu-linux --class gnu --class os { recordfail gfxmode $linux_gfx_mode insmod gzio insmod part_msdos insmod ext2 set root='(hd1,msdos3)' search --no-floppy --fs-uuid --set=root 6bc1b599-ad4b-403c-a155-a5bc81211f5e linux /boot/vmlinuz-3.2.0-24-generic root=UUID=6bc1b599-ad4b-403c-a155-a5bc81211f5e ro quiet splash $vt_handoff initrd /boot/initrd.img-3.2.0-24-generic } menuentry 'Ubuntu, with Linux 3.2.0-24-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os { recordfail insmod gzio insmod part_msdos insmod ext2 set root='(hd1,msdos3)' search --no-floppy --fs-uuid --set=root 6bc1b599-ad4b-403c-a155-a5bc81211f5e echo 'Loading Linux 3.2.0-24-generic ...' linux /boot/vmlinuz-3.2.0-24-generic root=UUID=6bc1b599-ad4b-403c-a155-a5bc81211f5e ro recovery nomodeset echo 'Loading initial ramdisk ...' initrd /boot/initrd.img-3.2.0-24-generic } submenu "Previous Linux versions" { menuentry 'Ubuntu, with Linux 3.0.0-19-generic' --class ubuntu --class gnu-linux --class gnu --class os { recordfail gfxmode $linux_gfx_mode insmod gzio insmod part_msdos insmod ext2 set root='(hd1,msdos3)' search --no-floppy --fs-uuid --set=root 6bc1b599-ad4b-403c-a155-a5bc81211f5e linux /boot/vmlinuz-3.0.0-19-generic root=UUID=6bc1b599-ad4b-403c-a155-a5bc81211f5e ro quiet splash $vt_handoff initrd /boot/initrd.img-3.0.0-19-generic } menuentry 'Ubuntu, with Linux 3.0.0-19-generic (recovery mode)' --class ubuntu --class gnu-linux --class gnu --class os { recordfail insmod gzio insmod part_msdos insmod ext2 set root='(hd1,msdos3)' search --no-floppy --fs-uuid --set=root 6bc1b599-ad4b-403c-a155-a5bc81211f5e echo 'Loading Linux 3.0.0-19-generic ...' linux /boot/vmlinuz-3.0.0-19-generic root=UUID=6bc1b599-ad4b-403c-a155-a5bc81211f5e ro recovery nomodeset echo 'Loading initial ramdisk ...' initrd /boot/initrd.img-3.0.0-19-generic } } ### END /etc/grub.d/10_linux ### ### BEGIN /etc/grub.d/20_linux_xen ### ### END /etc/grub.d/20_linux_xen ### ### BEGIN /etc/grub.d/20_memtest86+ ### menuentry "Memory test (memtest86+)" { insmod part_msdos insmod ext2 set root='(hd1,msdos3)' search --no-floppy --fs-uuid --set=root 6bc1b599-ad4b-403c-a155-a5bc81211f5e linux16 /boot/memtest86+.bin } menuentry "Memory test (memtest86+, serial console 115200)" { insmod part_msdos insmod ext2 set root='(hd1,msdos3)' search --no-floppy --fs-uuid --set=root 6bc1b599-ad4b-403c-a155-a5bc81211f5e linux16 /boot/memtest86+.bin console=ttyS0,115200n8 } ### END /etc/grub.d/20_memtest86+ ### ### BEGIN /etc/grub.d/30_os-prober ### menuentry "Windows 7 (loader) (on /dev/sda3)" --class windows --class os { insmod part_msdos insmod ntfs set root='(hd0,msdos3)' search --no-floppy --fs-uuid --set=root 98DC5E54DC5E2D2E chainloader +1 } menuentry "Microsoft Windows XP Embedded (on /dev/sda5)" --class windows --class os { insmod part_msdos insmod fat set root='(hd0,msdos5)' search --no-floppy --fs-uuid --set=root 7061-9DF5 drivemap -s (hd0) ${root} chainloader +1 } ### END /etc/grub.d/30_os-prober ### ### BEGIN /etc/grub.d/40_custom ### # This file provides an easy way to add custom menu entries. Simply type the # menu entries you want to add after this comment. Be careful not to change # the 'exec tail' line above. ### END /etc/grub.d/40_custom ### ### BEGIN /etc/grub.d/41_custom ### if [ -f $prefix/custom.cfg ]; then source $prefix/custom.cfg; fi ### END /etc/grub.d/41_custom ### =============================== sdb3/etc/fstab: ================================ # /etc/fstab: static file system information. # # Use 'blkid' to print the universally unique identifier for a # device; this may be used with UUID= as a more robust way to name devices # that works even if disks are added and removed. See fstab(5). # # <file system> <mount point> <type> <options> <dump> <pass> proc /proc proc nodev,noexec,nosuid 0 0 # / was on /dev/sdb3 during installation UUID=6bc1b599-ad4b-403c-a155-a5bc81211f5e / ext4 errors=remount-ro 0 1 # /home was on /dev/sdb4 during installation UUID=58e2b257-8608-4b11-b20b-dc162bb80b62 /home ext4 defaults,user_xattr 0 2 # swap was on /dev/sdb2 during installation UUID=1ca45f3f-f888-43d1-8137-02699597189a none swap sw 0 0 =================== sdb3: Location of files loaded by Grub: ==================== GiB - GB File Fragment(s) = boot/grub/core.img 1 = boot/grub/grub.cfg 1 = boot/initrd.img-3.0.0-19-generic 2 = boot/initrd.img-3.2.0-24-generic 2 = boot/vmlinuz-3.0.0-19-generic 2 = boot/vmlinuz-3.2.0-24-generic 1 = vmlinuz 1 = vmlinuz.old 2 =========================== sdc1/boot/grub/grub.cfg: =========================== if loadfont /boot/grub/font.pf2 ; then set gfxmode=auto insmod efi_gop insmod efi_uga insmod gfxterm terminal_output gfxterm fi set menu_color_normal=white/black set menu_color_highlight=black/light-gray menuentry "Try Ubuntu without installing" { set gfxpayload=keep linux /casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash -- initrd /casper/initrd.lz } menuentry "Install Ubuntu" { set gfxpayload=keep linux /casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash -- initrd /casper/initrd.lz } menuentry "Check disc for defects" { set gfxpayload=keep linux /casper/vmlinuz boot=casper integrity-check quiet splash -- initrd /casper/initrd.lz } ========================= sdc1/syslinux/syslinux.cfg: ========================== # D-I config version 2.0 include menu.cfg default vesamenu.c32 prompt 0 timeout 50 # If you would like to use the new menu and be presented with the option to install or run from USB at startup, remove # from the following line. This line was commented out (by request of many) to allow the old menu to be presented and to enable booting straight into the Live Environment! # ui gfxboot bootlogo =================== sdc1: Location of files loaded by Grub: ==================== GiB - GB File Fragment(s) ?? = ?? boot/grub/grub.cfg 0 ================= sdc1: Location of files loaded by Syslinux: ================== GiB - GB File Fragment(s) ?? = ?? ldlinux.sys 1 ?? = ?? syslinux/chain.c32 1 ?? = ?? syslinux/gfxboot.c32 1 ?? = ?? syslinux/syslinux.cfg 0 ?? = ?? syslinux/vesamenu.c32 1 ============== sdc1: Version of COM32(R) files used by Syslinux: =============== syslinux/chain.c32 : COM32R module (v4.xx) syslinux/gfxboot.c32 : COM32R module (v4.xx) syslinux/vesamenu.c32 : COM32R module (v4.xx) =============================== StdErr Messages: =============================== xz: (stdin): Compressed data is corrupt xz: (stdin): Compressed data is corrupt awk: cmd. line:36: Math support is not compiled in awk: cmd. line:36: Math support is not compiled in awk: cmd. line:36: Math support is not compiled in awk: cmd. line:36: Math support is not compiled in awk: cmd. line:36: Math support is not compiled in awk: cmd. line:36: Math support is not compiled in awk: cmd. line:36: Math support is not compiled in awk: cmd. line:36: Math support is not compiled in ./bootinfoscript: line 1646: [: 2.73495e+09: integer expression expected

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• Is Social Media The Vital Skill You Aren’t Tracking?

  - by HCM-Oracle

  By Mark Bennett - Originally featured in Talent Management Excellence The ever-increasing presence of the workforce on social media presents opportunities as well as risks for organizations. While on the one hand, we read about social media embarrassments happening to organizations, on the other we see that social media activities by workers and candidates can enhance a company’s brand and provide insight into what individuals are, or can become, influencers in the social media sphere. HR can play a key role in helping organizations make the most value out of the activities and presence of workers and candidates, while at the same time also helping to manage the risks that come with the permanence and viral nature of social media. What is Missing from Understanding Our Workforce? “If only HP knew what HP knows, we would be three-times more productive.”  Lew Platt, Former Chairman, President, CEO, Hewlett-Packard  What Lew Platt recognized was that organizations only have a partial understanding of what their workforce is capable of. This lack of understanding impacts the company in several negative ways: 1. A particular skill that the company needs to access in one part of the organization might exist somewhere else, but there is no record that the skill exists, so the need is unfulfilled. 2. As market conditions change rapidly, the company needs to know strategic options, but some options are missed entirely because the company doesn’t know that sufficient capability already exists to enable those options. 3. Employees may miss out on opportunities to demonstrate how their hidden skills could create new value to the company. Why don’t companies have that more complete picture of their workforce capabilities – that is, not know what they know? One very good explanation is that companies put most of their efforts into rating their workforce according to the jobs and roles they are filling today. This is the essence of two important talent management processes: recruiting and performance appraisals.  In recruiting, a set of requirements is put together for a job, either explicitly or indirectly through a job description. During the recruiting process, much of the attention is paid towards whether the candidate has the qualifications, the skills, the experience and the cultural fit to be successful in the role. This makes a lot of sense.  In the performance appraisal process, an employee is measured on how well they performed the functions of their role and in an effort to help the employee do even better next time, they are also measured on proficiency in the competencies that are deemed to be key in doing that job. Again, the logic is impeccable.  But in both these cases, two adages come to mind: 1. What gets measured is what gets managed. 2. You only see what you are looking for. In other words, the fact that the current roles the workforce are performing are the basis for measuring which capabilities the workforce has, makes them the only capabilities to be measured. What was initially meant to be a positive, i.e. identify what is needed to perform well and measure it, in order that it can be managed, comes with the unintended negative consequence of overshadowing the other capabilities the workforce has. This also comes with an employee engagement price, for the measurements and management of workforce capabilities is to typically focus on where the workforce comes up short. Again, it makes sense to do this, since improving a capability that appears to result in improved performance benefits, both the individual through improved performance ratings and the company through improved productivity. But this is based on the assumption that the capabilities identified and their required proficiencies are the only attributes of the individual that matter. Anything else the individual brings that results in high performance, while resulting in a desired performance outcome, often goes unrecognized or underappreciated at best. As social media begins to occupy a more important part in current and future roles in organizations, businesses must incorporate social media savvy and innovation into job descriptions and expectations. These new measures could provide insight into how well someone can use social media tools to influence communities and decision makers; keep abreast of trends in fast-moving industries; present a positive brand image for the organization around thought leadership, customer focus, social responsibility; and coordinate and collaborate with partners. These measures should demonstrate the “social capital” the individual has invested in and developed over time. Without this dimension, “short cut” methods may generate a narrow set of positive metrics that do not have real, long-lasting benefits to the organization. How Workforce Reputation Management Helps HR Harness Social Media With hundreds of petabytes of social media data flowing across Facebook, LinkedIn and Twitter, businesses are tapping technology solutions to effectively leverage social for HR. Workforce reputation management technology helps organizations discover, mobilize and retain talent by providing insight into the social reputation and influence of the workforce while also helping organizations monitor employee social media policy compliance and mitigate social media risk.  There are three major ways that workforce reputation management technology can play a strategic role to support HR: 1. Improve Awareness and Decisions on Talent Many organizations measure the skills and competencies that they know they need today, but are unaware of what other skills and competencies their workforce has that could be essential tomorrow. How about whether your workforce has the reputation and influence to make their skills and competencies more effective? Many organizations don’t have insight into the social media “reach” their workforce has, which is becoming more critical to business performance. These features help organizations, managers, and employees improve many talent processes and decision making, including the following: Hiring and Assignments. People and teams with higher reputations are considered more valuable and effective workers. Someone with high reputation who refers a candidate also can have high credibility as a source for hires.   Training and Development. Reputation trend analysis can impact program decisions regarding training offerings by showing how reputation and influence across the workforce changes in concert with training. Worker reputation impacts development plans and goal choices by helping the individual see which development efforts result in improved reputation and influence.   Finding Hidden Talent. Managers can discover hidden talent and skills amongst employees based on a combination of social profile information and social media reputation. Employees can improve their personal brand and accelerate their career development.  2. Talent Search and Discovery The right technology helps organizations find information on people that might otherwise be hidden. By leveraging access to candidate and worker social profiles as well as their social relationships, workforce reputation management provides companies with a more complete picture of what their knowledge, skills, and attributes are and what they can in turn access. This more complete information helps to find the right talent both outside the organization as well as the right, perhaps previously hidden talent, within the organization to fill roles and staff projects, particularly those roles and projects that are required in reaction to fast-changing opportunities and circumstances. 3. Reputation Brings Credibility Workforce reputation management technology provides a clearer picture of how candidates and workers are viewed by their peers and communities across a wide range of social reputation and influence metrics. This information is less subject to individual bias and can impact critical decision-making. Knowing the individual’s reputation and influence enables the organization to predict how well their capabilities and behaviors will have a positive effect on desired business outcomes. Many roles that have the highest impact on overall business performance are dependent on the individual’s influence and reputation. In addition, reputation and influence measures offer a very tangible source of feedback for workers, providing them with insight that helps them develop themselves and their careers and see the effectiveness of those efforts by tracking changes over time in their reputation and influence. The following are some examples of the different reputation and influence measures of the workforce that Workforce Reputation Management could gather and analyze: Generosity – How often the user reposts other’s posts. Influence – How often the user’s material is reposted by others.  Engagement – The ratio of recent posts with references (e.g. links to other posts) to the total number of posts.  Activity – How frequently the user posts. (e.g. number per day)  Impact – The size of the users’ social networks, which indicates their ability to reach unique followers, friends, or users.   Clout – The number of references and citations of the user’s material in others’ posts.  The Vital Ingredient of Workforce Reputation Management: Employee Participation “Nothing about me, without me.” Valerie Billingham, “Through the Patient’s Eyes”, Salzburg Seminar Session 356, 1998 Since data resides primarily in social media, a question arises: what manner is used to collect that data? While much of social media activity is publicly accessible (as many who wished otherwise have learned to their chagrin), the social norms of social media have developed to put some restrictions on what is acceptable behavior and by whom. Disregarding these norms risks a repercussion firestorm. One of the more recognized norms is that while individuals can follow and engage with other individual’s public social activity (e.g. Twitter updates) fairly freely, the more an organization does this unprompted and without getting permission from the individual beforehand, the more likely the organization risks a totally opposite outcome from the one desired. Instead, the organization must look for permission from the individual, which can be met with resistance. That resistance comes from not knowing how the information will be used, how it will be shared with others, and not receiving enough benefit in return for granting permission. As the quote above about patient concerns and rights succinctly states, no one likes not feeling in control of the information about themselves, or the uncertainty about where it will be used. This is well understood in consumer social media (i.e. permission-based marketing) and is applicable to workforce reputation management. However, asking permission leaves open the very real possibility that no one, or so few, will grant permission, resulting in a small set of data with little usefulness for the company. Connecting Individual Motivation to Organization Needs So what is it that makes an individual decide to grant an organization access to the data it wants? It is when the individual’s own motivations are in alignment with the organization’s objectives. In the case of workforce reputation management, when the individual is motivated by a desire for increased visibility and career growth opportunities to advertise their skills and level of influence and reputation, they are aligned with the organizations’ objectives; to fill resource needs or strategically build better awareness of what skills are present in the workforce, as well as levels of influence and reputation. Individuals can see the benefit of granting access permission to the company through multiple means. One is through simple social awareness; they begin to discover that peers who are getting more career opportunities are those who are signed up for workforce reputation management. Another is where companies take the message directly to the individual; we think you would benefit from signing up with our workforce reputation management solution. Another, more strategic approach is to make reputation management part of a larger Career Development effort by the company; providing a wide set of tools to help the workforce find ways to plan and take action to achieve their career aspirations in the organization. An effective mechanism, that facilitates connecting the visibility and career growth motivations of the workforce with the larger context of the organization’s business objectives, is to use game mechanics to help individuals transform their career goals into concrete, actionable steps, such as signing up for reputation management. This works in favor of companies looking to use workforce reputation because the workforce is more apt to see how it fits into achieving their overall career goals, as well as seeing how other participation brings additional benefits.  Once an individual has signed up with reputation management, not only have they made themselves more visible within the organization and increased their career growth opportunities, they have also enabled a tool that they can use to better understand how their actions and behaviors impact their influence and reputation. Since they will be able to see their reputation and influence measurements change over time, they will gain better insight into how reputation and influence impacts their effectiveness in a role, as well as how their behaviors and skill levels in turn affect their influence and reputation. This insight can trigger much more directed, and effective, efforts by the individual to improve their ability to perform at a higher level and become more productive. The increased sense of autonomy the individual experiences, in linking the insight they gain to the actions and behavior changes they make, greatly enhances their engagement with their role as well as their career prospects within the company. Workforce reputation management takes the wide range of disparate data about the workforce being produced across various social media platforms and transforms it into accessible, relevant, and actionable information that helps the organization achieve its desired business objectives. Social media holds untapped insights about your talent, brand and business, and workforce reputation management can help unlock them. Imagine - if you could find the hidden secrets of your businesses, how much more productive and efficient would your organization be? Mark Bennett is a Director of Product Strategy at Oracle. Mark focuses on setting the strategic vision and direction for tools that help organizations understand, shape, and leverage the capabilities of their workforce to achieve business objectives, as well as help individuals work effectively to achieve their goals and navigate their own growth. His combination of a deep technical background in software design and development, coupled with a broad knowledge of business challenges and thinking in today’s globalized, rapidly changing, technology accelerated economy, has enabled him to identify and incorporate key innovations that are central to Oracle Fusion’s unique value proposition. Mark has over the course of his career been in charge of the design, development, and strategy of Talent Management products and the design and development of cutting edge software that is better equipped to handle the increasingly complex demands of users while also remaining easy to use. Follow him @mpbennett

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• CodePlex Daily Summary for Sunday, January 30, 2011

  CodePlex Daily Summary for Sunday, January 30, 2011Popular ReleasesWPF Application Framework (WAF): WPF Application Framework (WAF) 2.0.0.3: Version: 2.0.0.3 (Milestone 3): This release contains the source code of the WPF Application Framework (WAF) and the sample applications. Requirements .NET Framework 4.0 (The package contains a solution file for Visual Studio 2010) The unit test projects require Visual Studio 2010 Professional Remark The sample applications are using Microsoft’s IoC container MEF. However, the WPF Application Framework (WAF) doesn’t force you to use the same IoC container in your application. You can use ...Rawr: Rawr 4.0.17 Beta: Rawr is now web-based. The link to use Rawr4 is: http://elitistjerks.com/rawr.phpThis is the Cataclysm Beta Release. More details can be found at the following link http://rawr.codeplex.com/Thread/View.aspx?ThreadId=237262 and on the Version Notes page: http://rawr.codeplex.com/wikipage?title=VersionNotes As of the 4.0.16 release, you can now also begin using the new Downloadable WPF version of Rawr!This is a pre-alpha release of the WPF version, there are likely to be a lot of issues. If you...VivoSocial: VivoSocial 7.4.2: Version 7.4.2 of VivoSocial has been released. If you experienced any issues with the previous version, please update your modules to the 7.4.2 release and see if they persist. If you have any questions about this release, please post them in our Support forums. If you are experiencing a bug or would like to request a new feature, please submit it to our issue tracker. Web Controls * Updated Business Objects and added a new SQL Data Provider File. Groups * Fixed a security issue whe...PHP Manager for IIS: PHP Manager 1.1.1 for IIS 7: This is a minor release of PHP Manager for IIS 7. It contains all the functionality available in 56962 plus several bug fixes (see change list for more details). Also, this release includes Russian language support. SHA1 codes for the downloads are: PHPManagerForIIS-1.1.0-x86.msi - 6570B4A8AC8B5B776171C2BA0572C190F0900DE2 PHPManagerForIIS-1.1.0-x64.msi - 12EDE004EFEE57282EF11A8BAD1DC1ADFD66A654VFPX: VFP2C32 2.0.0.8 Release Candidate: This release includes several bugfixes, new functions and finally a CHM help file for the complete library.EnhSim: EnhSim 2.3.3 ALPHA: 2.3.3 ALPHAThis release supports WoW patch 4.06 at level 85 To use this release, you must have the Microsoft Visual C++ 2010 Redistributable Package installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84 To use the GUI you must have the .NET 4.0 Framework installed. This can be downloaded from http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9cfb2d51-5ff4-4491-b0e5-b386f32c0992 - Added back in a p...DB>doc for Microsoft SQL Server: 1.0.0.0: Initial release Supported output HTML WikiPlex markup Raw XML Supported objects Tables Primary Keys Foreign Keys ViewsmojoPortal: 2.3.6.1: see release notes on mojoportal.com http://www.mojoportal.com/mojoportal-2361-released.aspx Note that we have separate deployment packages for .NET 3.5 and .NET 4.0 The deployment package downloads on this page are pre-compiled and ready for production deployment, they contain no C# source code. To download the source code see the Source Code Tab I recommend getting the latest source code using TortoiseHG, you can get the source code corresponding to this release here.Office Web.UI: Alpha preview: This is the first alpha release. Very exciting moment... This download is just the demo application : "Contoso backoffice Web App". No source included for the moment, just the app, for testing purposes and for feedbacks !! This package includes a set of official MS Office icons (143 png 16x16 and 132 png 32x32) to really make a great app ! Please rate and give feedback ThanksParallel Programming with Microsoft Visual C++: Drop 6 - Chapters 4 and 5: This is Drop 6. It includes: Drafts of the Preface, Introduction, Chapters 2-7, Appendix B & C and the glossary Sample code for chapters 2-7 and Appendix A & B. The new material we'd like feedback on is: Chapter 4 - Parallel Aggregation Chapter 5 - Futures The source code requires Visual Studio 2010 in order to run. There is a known bug in the A-Dash sample when the user attempts to cancel a parallel calculation. We are working to fix this.Catel - WPF and Silverlight MVVM library: 1.1: (+) Styles can now be changed dynamically, see Examples application for a how-to (+) ViewModelBase class now have a constructor that allows services injection (+) ViewModelBase services can now be configured by IoC (via Microsoft.Unity) (+) All ViewModelBase services now have a unit test implementation (+) Added IProcessService to run processes from a viewmodel with directly using the process class (which makes it easier to unit test view models) (*) If the HasErrors property of DataObjec...NodeXL: Network Overview, Discovery and Exploration for Excel: NodeXL Excel Template, version 1.0.1.160: The NodeXL Excel template displays a network graph using edge and vertex lists stored in an Excel 2007 or Excel 2010 workbook. What's NewThis release improves NodeXL's Twitter and Pajek features. See the Complete NodeXL Release History for details. Installation StepsFollow these steps to install and use the template: Download the Zip file. Unzip it into any folder. Use WinZip or a similar program, or just right-click the Zip file in Windows Explorer and select "Extract All." Close Ex...Kooboo CMS: Kooboo CMS 3.0 CTP: Files in this downloadkooboo_CMS.zip: The kooboo application files Content_DBProvider.zip: Additional content database implementation of MSSQL, RavenDB and SQLCE. Default is XML based database. To use them, copy the related dlls into web root bin folder and remove old content provider dlls. Content provider has the name like "Kooboo.CMS.Content.Persistence.SQLServer.dll" View_Engines.zip: Supports of Razor, webform and NVelocity view engine. Copy the dlls into web root bin folder to enable...UOB & ME: UOB ME 2.6: UOB ME 2.6????: ???? V1.0: ???? V1.0 ??Password Generator: 2.2: Parallel password generation Password strength calculation ( Same method used by Microsoft here : https://www.microsoft.com/protect/fraud/passwords/checker.aspx ) Minor code refactoringVisual Studio 2010 Architecture Tooling Guidance: Spanish - Architecture Guidance: Francisco Fagas http://geeks.ms/blogs/ffagas, Microsoft Most Valuable Professional (MVP), localized the Visual Studio 2010 Quick Reference Guidance for the Spanish communities, based on http://vsarchitectureguide.codeplex.com/releases/view/47828. Release Notes The guidance is available in a xps-only (default) or complete package. The complete package contains the files in xps, pdf and Office 2007 formats. 2011-01-24 Publish version 1.0 of the Spanish localized bits.ASP.NET MVC Project Awesome, jQuery Ajax helpers (controls): 1.6.2: A rich set of helpers (controls) that you can use to build highly responsive and interactive Ajax-enabled Web applications. These helpers include Autocomplete, AjaxDropdown, Lookup, Confirm Dialog, Popup Form, Popup and Pager the html generation has been optimized, the html page size is much smaller nowFacebook Graph Toolkit: Facebook Graph Toolkit 0.6: new Facebook Graph objects: Application, Page, Post, Comment Improved Intellisense documentation new Graph Api connections: albums, photos, posts, feed, home, friends JSON Toolkit upgraded to version 0.9 (beta release) with bug fixes and new features bug fixed: error when handling empty JSON arrays bug fixed: error when handling JSON array with square or large brackets in the message bug fixed: error when handling JSON obejcts with double quotation in the message bug fixed: erro...Microsoft All-In-One Code Framework: Visual Studio 2008 Code Samples 2011-01-23: Code samples for Visual Studio 2008New ProjectsAnaida - WebSocket Client/Adapter: Anaida is a WebSocket Client Library/Adapter. With 3 versions for Java, Silverlight and C#CutPasteAssign: Visual Studio extension to assist in the common refactoring of assigning parameters to local variables.Drori Photos: Photos of Drori the photographerD-Solution: App de D-SolutionEnigma Home Inventory: Most consumers do not have an itemized list of proof of ownership. Enigma Home Inventory may take the hassle out of arguing with the insurance companies. This project is aimed to be for a simple inventory program for end users who are not computer savvy.FastKnow: is a CMS & wikiFileSignatures: FileSignatures aims to create a class library that can identify the file format based on file contents. The project is written in C# 3.0, and can be used in .NET 3.5 and 4.0 projects.Genrsis: The aim of the Genrsis project is to be a suite of products that you can use to build things, starting with a workflow-based project management tool. Built in C#, it should be a one-stop place to get well-integrated products to get you up and running.MVC Demos: MVC 2 and MVC 3 examples with ajax and json.MVC Templates for DevExpress: Scaffolding templates for use in ASP.NET MVC 2 with DevExpress MVC Extensions for ASP.NET MVCPixel Replacer: The Pixel Replacer is a simple library for replacing pixel colors with a new color, by setting a filter rule.ReviewPal - The Code Review Companion for .Net.: ReviewPal, the Code Review Companion for .Net. This is an Add-In / Extension for Visual Studio 2008 & Visual Studio 2010. The aim of the Add-In / Extension is to do a source code review within the Visual Studio IDE where code makes more sense and most readable.SMVector3: Vector3 class implemented as float array or with SIMD instructions with the same interface so it is transparant whether you decide to use one version or another. You can also chance version during the life cycle of the projects.uRibbon - Office 2007 Ribbon control for VB.NET: Office 2007 ribbon control, with Orb and graphic transitions. After searching for many day looking for an Office 2007-like ribbon bar, I finally gave up and decided to write my own. It's in decent shape as-is. But anyone interested in helping me to continue the devlopment??vtcheck: This will read a target binary and check to see if it is detected by VirusTotal.Web Scheduled Task Framework: A simple set of classes intended to allow the standalone scheduling of tasks (arbitrary code to execute) on a .net website without requiring access to the operating system.WP7 codeproject app: A Windows Phone 7 app for browsing codeproject.com.zhongjh: ?????????，???????。???????????: ???????????

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• how to get 12 for joel test working in a small team of 3-4 on php website?

  - by keisimone

  Hi i read this inspired, i am asking for specific help to achieve a 12 for my current project. i am working in a team of 3-4 on a php project that is based on cakephp. i only have a dedicated server running on linux which i intend to have the website live on. and i have a plan with assembla where i am using its svn repository. that's it. i like to hear a major, impactful step towards answering each point raised by the joel test. by impactful i mean doing just this one thing would raise my project to scoring or close to scoring on that area of the joel test. lets begin: 1) do you have a source control system? I am very proud to say learning how to use svn even though we know nuts about branch/release policies made the biggest impact to our programming lives. and the svn repos is on assembla paid plan. Feel free to add if anyone thinks we can do more in this area. 2) Can you make a build in one step? i think the issue is how do i define as a build? i think we are going to define it as if tomorrow my dedicated server crashed and we found another server from another normal hosting provider and all my team's machines all destroyed, how are we going to get the website up again? my code is in svn on assembla. 1 step means as close to 1 button to push as possible. 3)Do you make daily builds? i know nothing about this. please help. i googled and came across this phpundercontrol. but i am not sure if we can get that to work with assembla. are there easier ways? 4)Do you have a bug database? we have not used the assembla features on bug tracking. ashamed to say. i think i will sort this out myself. 5)Do you fix bugs before writing new code? policy issue. i will sort it out myself. 6)Do you have an up-to-date schedule? Working on it. Same as above. estimates have historically been overly optimistic. having spent too much time using all sorts of funny project management tools, i think this time i am going to use just paper and pen. please dont tell me scrum. i need to keep things even simpler than that. 7)Do you have a spec? We do, but its in paper and pen. what would be a good template? 8)Do programmers have quiet working conditions? Well we work at home and in distributed manner. so .. 9)Do you use the best tools money can buy? We use cheap tools. we are not big. 10)Do you have testers? NO testers. Since we have a team of 3, i think i should go get 1 tester. even on a part time basis. so i should get this 1 part time tester test in what manner to extract maximum effects? should i get him to write out the test scenarios and expected outcomes and then test it? or i write the test scenarios and then ask him to do it? we will be writing the test cases ourselves using simpletest. i came across selenium. how useful is that? 11)Do new candidates write code during their interview? Not applicable. But i will do it next time i try to hire anyone else. hires or contractors alike. 12)Do you do hallway usability testing? Will do so on a per month or per milestone basis. i will grab my friends who are not net-savvy. they will be the best testers of this type. Thank you.

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• How to match ColdFusion encryption with Java 1.4.2?

  - by JohnTheBarber

  * sweet - thanks to Edward Smith for the CF Technote that indicated the key from ColdFusion was Base64 encoded. See generateKey() for the 'fix' My task is to use Java 1.4.2 to match the results a given ColdFusion code sample for encryption. Known/given values: A 24-byte key A 16-byte salt (IVorSalt) Encoding is Hex Encryption algorithm is AES/CBC/PKCS5Padding A sample clear-text value The encrypted value of the sample clear-text after going through the ColdFusion code Assumptions: Number of iterations not specified in the ColdFusion code so I assume only one iteration 24-byte key so I assume 192-bit encryption Given/working ColdFusion encryption code sample: <cfset ThisSalt = "16byte-salt-here"> <cfset ThisAlgorithm = "AES/CBC/PKCS5Padding"> <cfset ThisKey = "a-24byte-key-string-here"> <cfset thisAdjustedNow = now()> <cfset ThisDateTimeVar = DateFormat( thisAdjustedNow , "yyyymmdd" )> <cfset ThisDateTimeVar = ThisDateTimeVar & TimeFormat( thisAdjustedNow , "HHmmss" )> <cfset ThisTAID = ThisDateTimeVar & "|" & someOtherData> <cfset ThisTAIDEnc = Encrypt( ThisTAID , ThisKey , ThisAlgorithm , "Hex" , ThisSalt)> My Java 1.4.2 encryption/decryption code swag: package so.example; import java.security.*; import javax.crypto.Cipher; import javax.crypto.spec.IvParameterSpec; import javax.crypto.spec.SecretKeySpec; import org.apache.commons.codec.binary.*; public class SO_AES192 { private static final String _AES = "AES"; private static final String _AES_CBC_PKCS5Padding = "AES/CBC/PKCS5Padding"; private static final String KEY_VALUE = "a-24byte-key-string-here"; private static final String SALT_VALUE = "16byte-salt-here"; private static final int ITERATIONS = 1; private static IvParameterSpec ivParameterSpec; public static String encryptHex(String value) throws Exception { Key key = generateKey(); Cipher c = Cipher.getInstance(_AES_CBC_PKCS5Padding); ivParameterSpec = new IvParameterSpec(SALT_VALUE.getBytes()); c.init(Cipher.ENCRYPT_MODE, key, ivParameterSpec); String valueToEncrypt = null; String eValue = value; for (int i = 0; i < ITERATIONS; i++) { // valueToEncrypt = SALT_VALUE + eValue; // pre-pend salt - Length > sample length valueToEncrypt = eValue; // don't pre-pend salt Length = sample length byte[] encValue = c.doFinal(valueToEncrypt.getBytes()); eValue = Hex.encodeHexString(encValue); } return eValue; } public static String decryptHex(String value) throws Exception { Key key = generateKey(); Cipher c = Cipher.getInstance(_AES_CBC_PKCS5Padding); ivParameterSpec = new IvParameterSpec(SALT_VALUE.getBytes()); c.init(Cipher.DECRYPT_MODE, key, ivParameterSpec); String dValue = null; char[] valueToDecrypt = value.toCharArray(); for (int i = 0; i < ITERATIONS; i++) { byte[] decordedValue = Hex.decodeHex(valueToDecrypt); byte[] decValue = c.doFinal(decordedValue); // dValue = new String(decValue).substring(SALT_VALUE.length()); // when salt is pre-pended dValue = new String(decValue); // when salt is not pre-pended valueToDecrypt = dValue.toCharArray(); } return dValue; } private static Key generateKey() throws Exception { // Key key = new SecretKeySpec(KEY_VALUE.getBytes(), _AES); // this was wrong Key key = new SecretKeySpec(new BASE64Decoder().decodeBuffer(keyValueString), _AES); // had to un-Base64 the 'known' 24-byte key. return key; } } I cannot create a matching encrypted value nor decrypt a given encrypted value. My guess is it's something to do with how I'm handling the initial vector/salt. I'm not very crypto-savvy but I'm thinking I should be able to take the sample clear-text and produce the same encrypted value in Java as ColdFusion produced. I am able to encrypt/decrypt my own data with my Java code (so I'm consistent) but I cannot match nor decrypt the ColdFusion sample encrypted value. I have access to a local webservice that can test the encrypted output. The given ColdFusion output sample passes/decrypts fine (of course). If I try to decrypt the same sample with my Java code (using the actual key and salt) I get a "Given final block not properly padded" error. I get the same net result when I pass my attempt at encryption (using the actual key and salt) to the test webservice. Any Ideas?

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