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  • Set Microsoft Word template to always save documents based on it to a certain location

    - by nhinkle
    Some of my professors demand very specific formats for papers typed up for their courses. I've created word templates (.dotx files) for these, so I don't have to set up the formatting each time I go to write something. I already have a template for each of my classes, and have my files organized such that each class has its own directory. I would like to be able to specify a default save location for each template. I know how to set the general default save location for all documents, but I want to change it just for a specific template. Even if there were a way to have it save files generated by the template into the folder the template file resides in, that would be nice. Anybody have any ideas?

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  • .NET OpenSource or cheap CRM [closed]

    - by Dkong
    Possible Duplicate: Open source CRMs Hi, I'm looking for a decent Open Source or cheap .NET CRM. Does anybody know of any good ones (aside from whatever there is on the front page of Google which I've checked and wasn't that impressed with)

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  • Need to include Calendar and Email in own CRM system. Whose?

    - by PurplePilot
    I am writing a web based application that needs to have some elements of CRM in it but I cannot use an of-the-shelf CRM to do what I want. (Honestly we have been through it all and it will not work). Now while Tasks, Calls, Meetings and Notes are straightforward the idea of reinventing Mail and Calendars seems a waste of time and effort and also unproductive as most users already have their own and it simply adds to the complexity of my application and hacks users off. My thoughts are going around using Outlook and or GMail/iCal and or Mac Mail/iCal and or Thunderbird and importing the relevant data or if possible integrating it into the application. Any thoughts? Anyone got any experience of this can point me in a few directions. N.B. Not looking for an answer as too complex just some pointers and thoughts. Thanks. p.s. We did look at Sugar CRM as the basis for our project and it is useful to get best practice from but as I say it was not useable due to how we are structuring our software, not Sugar's fault.

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  • Siebel CRM: Alive and Jamming at OpenWorld

    - by Tony Berk
    Yes, a rock 'n roll reference in a CRM/Customer Experience blog entry! Sorry, but we are getting excited about OpenWorld and all of the great CRM and Customer Experience sessions we've been planning for the past 6 months (yes, we really do start planning in March!). I also heard that some band named Pearl Jam is making an appearance. Who's tried the Rock Band guitar solo for Alive? Way too difficult for an amateur like me. Anyhow, we are supposed to be highlighting Siebel CRM at OpenWorld. Yes, Siebel will once again have a major presence at OpenWorld and there is a lot of new things to tell you about. If you search the OpenWorld Content Catalog with the tag "siebel", you'll find over 75 sessions. That's over 75 hours of opportunity to hear from Siebel customers, product managers, and implementers. While I invite you to read through the descriptions of all 75+ sessions or check out the OpenWorld Focus On Siebel document, I'd like to try and help with some highlights. The roadmap and strategy session was mentioned in my previous post, but it is important enough to mention again. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. This session was FULL last year, so I strongly suggest you pre-register via the OpenWorld Schedule Builder. Every year, my favorites are the customer panels, where you get hear 2, 3 or even 4 customers talk about their implementations and often share best practices and lessons learned. Customer Panel: Business Benefits of Deploying Siebel CRM (Session ID: CON9717) - Oct 1, 10:45AM featuring GlaxoSmithKline, PNC Bank and Southwest Airlines. Maximizing User Adoption Rates for Siebel Sales and Siebel Partner Relationship Management (CON9690) Oct 1, 12:15PM featuring CSL Behring, Intuit and McKesson. Best Practices for Upgrading Your Siebel CRM Implementations: Customer Successes (CON9715) - Oct 1, 3:15PM featuring Citrix, Sunlife Financial and Oracle experts. Driving Great Customer Experiences with Siebel Service Applications (CON9604) - Oct 1, 4:45 featuring Farmers Insurance, US Department of Homeland Security and Waste Management There are also a number of customer case study sessions including: Lowe's (CON9740), American Red Cross (CON6535), Ontario Lottery & Gaming's Siebel Marketing and Loyalty (CON4114), and LexisNexis (CON9551). Also, an interesting session on optimizing Siebel on Oracle with ACCOR (CON4289). Have you heard about the new Open UI for Siebel? If you haven't, you should! There are sessions focused on introducing you to the new functionality and how you can unleash the power of the new user interface: User Interface Innovations with the New Siebel “Open UI” (CON9703) Oct 2, 10:15AM and Unleash the Power of “Open UI” (CON9705) - Oct 3, 11:45AM. Other Siebel-related topics you might want to check out: Knowledge Management: Increasing Return on Your CRM Investments with Knowledge (CON9779) - Oct 1, 3:15PM Mobile: Mobile Solutions for Siebel CRM (CON9697) - Oct 2, 5:00PM Siebel Loyalty: Best Practices for Maximizing the Success of Your Loyalty Program with Siebel Loyalty (CON9588) - Oct 2, 5:00PM  Siebel Marketing: Next-Generation Cross-Channel Insight-Driven Customer Dialogue with Siebel Marketing (CON9600) - Oct 3, 10:15AM Integrating with Oracle Commerce: Administer Once and Deploy Everywhere: Integrating the Siebel, ATG, and Endeca Platforms (CON9761) - Oct 2 5:00PM Finally, don't forget the Oracle Applications User Group (OAUG) Special Interest Group for Siebel on Sunday, September 30 at 2:15PM. And of course, the Demogrounds in Moscone West will be full of Oracle and partner demos and information on new solutions. Wow! I told you there was a lot! Good luck finding the best sessions for you and have a great time at OpenWorld. Don't forget to sing along with Pearl Jam!

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  • How do I share a Quick Style Set I have created?

    - by Frank Conte
    I have created a Quick Style Set in Word 2010 that I would like to share with colleagues. I have called this QSS OurReport. Another web site suggested the following For Windows 7, the folder should be Users[username]\AppData\Roaming\Microsoft\QuickStyles. Open Word File options advanced Scroll all the way down to section titled “General” Click “File locations” Click “User templates” – this will bring you to templates but also quick styles folder I have no Quick Styles Folder in my Roaming file locations

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  • Show multiple calendars in overlay view by default

    - by Kyle Strand
    In MS Outlook 2007/2010, it's possible to show multiple calendars overlayed on each other (a la Google Calendar; see http://office.microsoft.com/en-us/help/view-calendars-side-by-side-or-overlaid-HA001230157.aspx#BM4). However, it appears that in order to do this, you must first open the calendars side-by-side and then press the little left-arrow button to "combine" them into an overlaid view. Is there a way to make "overlaid" the default view for multiple calendars (again, a la Google Calendar)?

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  • Microsoft Visual Studio Team Explorer 2010 codename “Eaglestone”

    - by HosamKamel
    Microsoft has released the beta release of Microsoft Visual Studio Team Explorer 2010 codename “Eaglestone”, the Eclipse plugin and cross-platform command line assets that were acquired from Teamprise back in November. You can download the bits here, and participate in the associated Microsoft Connect community here. Changes done in this release : All of the architectural changes in TFS 2010 has been reacted, which primarily shows up in our support for Team Project Collections but it also means that the Eclipse plug-in supports all the configurations for project portal and reporting services that are possible (including not having any configured at all) Added the enhanced work item linking and hierarchy capabilities.  You can now define typed links, query for work items based on links, and work with work item hierarchies. Added support for the new WF-based team build Have reacted to a lot of underlying changes in the source control version model with respect to how branching, merging, and renames happen. History now follows branches and merges. Branches are proper first class citizens in the source control explorer. You can check a detailed post written  by bharry here Microsoft Visual Studio Team Explorer 2010 codename “Eaglestone”

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  • Test Driven Development (TDD) in Visual Studio 2010- Microsoft Mondays

    - by Hosam Kamel
    November 14th , I will be presenting at Microsoft Mondays a session about Test Driven Development (TDD) in Visual Studio 2010 . Microsoft Mondays is program consisting of a series of Webcasts showcasing various Microsoft products and technologies. Each Monday we discuss a particular topic pertaining to development, infrastructure, Office tools, ERP, client/server operating systems etc. The webcast will be broadcast via Lync and can viewed from a web client. The idea behind the “Microsoft Mondays” program is to help you become more proficient in the products and technologies that you use and help you utilize their full potential.   Test Driven Development in Visual Studio 2010 Level – 300 (  Intermediate – Advanced ) Test Driven Development (TDD), also frequently referred to as Test Driven Design, is a development methodology where developers create software by first writing a unit test, then writing the actual system code to make the unit test pass.  The unit test can be viewed as a small specification around how the system should behave; writing it first helps the developer to focus on only writing enough code to make the test pass, thereby helping ensure a tight, lightweight system which is specifically focused meeting on the documented requirements. TDD follows a cadence of “Red, Green, Refactor.” Red refers to the visual display of a failing test – the test you write first will not pass because you have not yet written any code for it. Green refers to the step of writing just enough code in your system to make your unit test pass – your test runner’s UI will now show that test passing with a green icon. Refactor refers to the step of refactoring your code so it is tighter, cleaner, and more flexible. This cycle is repeated constantly throughout a TDD developer’s workday. Date:   November 14, 2011 Time:  10:00 a.m. – 11:00 a.m. (GMT+3)  http://www.eventbrite.com/event/2437620990/efbnen?ebtv=F   See you there! Hosam Kamel Originally posted at

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  • Subaru CIO wins SIM Leadership Award

    - by tony.berk
    Congratulations to Brian Simmermon, CIO at Subaru of America, Inc., for winning the Society for Information Management's (SIM) fifth annual SIM Leadership Award. Simmermon joined Subaru of America in 2005 as Chief Information Officer. Simmermon then performed a company-wide technology assessment and determined that the business ran a large collection of applications, many of which duplicated functionality. Establishing the mantra, "Simplicity, Flexibility, and Cost Effectiveness", he reduced the total number of applications, moved to a small core set of systems - including Oracle and Siebel. Tom Doll, COO for Subaru of America said, "We are very pleased Brian has been recognized. He has consistently shown vision and leadership and under his leadership, our technology group's innovations have helped our sales to grow to record levels, regardless of the economic circumstances." Simmermon's technology group's aggressive business deliverables have helped Subaru to become one of the most successful brands in the US with the brand reaching record sales in both 2009 and 2010. Click here to read the full press release. Click here to learn about Subaru's success with Oracle products. Congratulations Brian!

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  • Microsoft Kinect Sales Are 2X Faster Than iPad

    - by Gopinath
    Apple iPad broke many records and it was crowned as the fastest adopted digital device in the history. 2 million iPads were sold in two months and Apple fan boys are all happy with the news. Here comes some good news for Microsoft lovers – Microsoft’s Kinect is selling twice as fast as Apple iPads. In just 25 days after the launch, 2 million Kinects are sold across the globe – that means 100K Kinect sales per day. Very impressive! Kinect was originally released for XBox 360 gaming console but hackers and geeks are able to connect Kinect to Windows 7 PC to control computers using gestures. The possibilities Kinect usage in building natural user interfaces looks very promising. If this growth sustains after the festive season, Microsoft Kinect will displace iPad from the crown of fastest adopted digital device. More details at Xbox 360 Surpasses 2.5 Million Kinect Sensors Sold This article titled,Microsoft Kinect Sales Are 2X Faster Than iPad, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Three Global Telecoms Soar With Siebel

    - by michael.seback
    Deutsche Telekom Group Selects Oracle's Siebel CRM to Underpin Next-Generation CRM Strategy The Deutsche Telekom Group (DTAG), one of the world's leading telecommunications companies, and a customer of Oracle since 2001, has invested in Oracle's Siebel CRM as the standard platform for its Next Generation CRM strategy; a move to lower the cost of managing its 120 million customers across its European businesses. Oracle's Siebel CRM is planned to be deployed in Germany and all of the company's European business within five years. "...Our Next-Generation strategy is a significant move to lower our operating costs and enhance customer service for all our European customers. Not only is Oracle underpinning this strategy, but is also shaping the way our company operates and sells to customers. We look forward to working with Oracle over the coming years as the technology is extended across Europe," said Dr. Steffen Roehn, CIO Deutsche Telekom AG... "The telecommunications industry is currently undergoing some major changes. As a result, companies like Deutsche Telekom are needing to be more intelligent about the way they use technology, particularly when it comes to customer service. Deutsche Telekom is a great example of how organisations can use CRM to not just improve services, but also drive more commercial opportunities through the ability to offer highly tailored offers, while the customer is engaged online or on the phone," said Steve Fearon, vice president CRM, EMEA Read more. Telecom Argentina S.A. Accelerates Time-to-Market for New Communications Products and Services Telecom Argentina S.A. offers basic telephone, urban landline, and national and international long-distance services...."With Oracle's Siebel CRM and Oracle Communication Billing and Revenue Management, we started a technological transformation that allows us to satisfy our critical business needs, such as improving customer service and quickly launching new phone and internet products and services." - Saba Gooley, Chief Information Officer, Wire Line and Internet Services, Telecom Argentina S.A.Read more. Türk Telekom Develops Benefits-Driven CRM Roadmap Türk Telekom Group provides integrated telecommunication services from public switched telephone network (PSTN) and global systems for mobile communications technology (GSM). to broadband internet...."Oracle Insight provided us with a structured deployment approach that makes sense for our business. It quantified the benefits of the CRM solution allowing us to engage with the relevant business owners; essential for a successful transformation program." - Paul Taylor, VP Commercial Transformation, Türk Telekom Read more.

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  • Verizon Business Delivers New Sales and Support Tools

    - by michael.seback
    Verizon Business Delivers New Sales and Support Tools and Improves System Performance by 35% Verizon Business, a unit of Verizon Communications, is a global leader in communications and IT solutions. With one of the world's most connected internet protocol networks, Verizon Business delivers communications, IT, security, and network solutions to many of the largest businesses and governments. ..."Our work with Accenture to upgrade our Oracle systems has improved system performance significantly. In a recent survey, 84% of users said performance was 'faster' or 'much faster.' Plus, our sales and support staff have new tools to improve productivity and customer service, which ultimately drives customer retention and revenue." - Rob Moore, Director Verizon Business ...Read more.

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  • Webinar: Integrated Sales & Marketing - An Impossible Dream?

    - by charles.knapp
    Are you making the most of the latest B2B marketing thinking? Are your marketing tactics, your outbound email campaigns and your SEO generating enough of the prospects and leads that your sales teams need? Are your sales and marketing functions aligned and working together with optimised results? In this Webinar with MarketingWeek Magazine, find out how: - To ensure your marketers create and deliver consistently effective, and targeted campaigns - You can triple the customer intelligence your marketers gather, ensuring your sales teams are better informed and qualified than ever before - Generate up to 200% growth in lead volume and start measuring marketing effectiveness against increase in sales and size of an average deal - And hear how BPI OnDemand has delivered integrated sales & marketing across industries, with results such as 100% ROI on system cost for Heal's after just one campaign

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  • La ripresa economica si sta consolidando, siete pronti a cogliere questa opportunità?

    - by antonella.buonagurio(at)oracle.com
    L'esclusiva ricerca IDC indica i percorsi strategici più innovativi a supporto delle Vendite, del Customer Service e del Marketing.        La ricerca basata su più di 300 interviste a executive, CIO e CEO di medie e grandi organizzazioni in tutta Europa, vi guiderà nel comprendere l'evoluzione e l'impatto dei trend più rilevanti sui processi che gestiscono ed indirizzano la relazione tra azienda e clienti.

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  • When to move into a CRM system?

    - by Dan
    I have a client that is currently managing around 5000+ contacts via Outlook. There is also a BES Express installation in place. There are a couple problems. First, there is a corrupt contact in there somewhere that is preventing either a cabled or over the air sync of the complete list to a blackberry. The second, is that it just seems to be getting a bit unruly. They currently have a license for ACT, which I'm trying to get them to move into, but at what number does the contact list need to be at to migrate away from using Outlook/Exchange and into a real CRM solution?

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  • Visio 2013 - how to rotate the entire page?

    - by loneboat
    I would like to rotate an entire page, including all of the shapes and text on it. I see here that you can supposedly hold down Control and click-drag the corner of the page to do it: http://office.microsoft.com/en-us/visio-help/rotate-a-page-HP085050946.aspx ... however I can't get this to work. Hovering over the corner does nothing initially, and when I hold Control the cursor becomes a scale/resize icon, rather than a rotate icon (per the MS article I linked to above). I have tried other modifier key combinations while hovering, but nothing seems to produce the rotate icon mentioned.

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  • How do I stop CRM from asking for admin credentials when printing report

    - by Ac0ua
    Problem: When printing a report in CRM, I am asked by the UAC for admin credentials. There is a long URL: https://(crm_hostname)/reserved.ReportViewerWebcontrol.axd?ReportSession=(ID)ControlID=(ID)Culture=1333&UICulture=1033&ReportStack=1&OpType=PrintCab Info: There are three users that have the issue laied out here. They are not admins of any kind. It looks like it is asking for permission to allow SQL Server Reporting Services 2008 to run. When I put my credentials in, it just brings up the Print dialog box (this is fine, just stop asking for credentials). I know this might sound silly but I downloaded and installed "SQL Server Reporting Services 2008" hopping my credentials would give permission right from the beginning. Giving the users local admin, I was told is not an option. Note: I did post this on community (dot) dynamics (dot) com but, they are not a very active website. Thanks for any help even if it just points me in the right direction!

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  • CRM 2011 Plugin for CREATE (post-operational): Why is the value of "baseamount" zero in post entity image and target?

    - by Olli
    REFORMULATED QUESTION (Apr 24): I am using the CRM Developer Toolkit for VS2012 to create a CRM2011 plugin. The plugin is registered for the CREATE message of the "Invoice Product" entity. Pipeline-Stage is post-operational, execution is synchronous. I register for a post image that contains baseamount. The toolkit creates an execute function that looks like this: protected void ExecutePostInvoiceProductCreate(LocalPluginContext localContext) { if (localContext == null) { throw new ArgumentNullException("localContext"); } IPluginExecutionContext context = localContext.PluginExecutionContext; Entity postImageEntity = (context.PostEntityImages != null && context.PostEntityImages.Contains(this.postImageAlias)) ? context.PostEntityImages[this.postImageAlias] : null; } Since we are in post operational stage, the value of baseamount in postImageEntity should already be calculated from the user input, right? However, the value of baseamountin the postImageEntity is zero. The same holds true for the value of baseamount in the target entity that I get using the following code: Entity targetEntity = (context.InputParameters != null && context.InputParameters.Contains("Target")) ? (Entity)context.InputParameters["Target"] : null; Using a retrieve request like the one below, I am getting the correct value of baseamount: Entity newlyCreated = service.Retrieve("invoicedetail", targetEntity.Id, new ColumnSet(true)); decimal baseAmount = newlyCreated.GetAttributeValue<Money>("baseamount").Value; The issue does not appear in post operational stage of an update event. I'd be glad to hear your ideas/explanations/suggestions on why this is the case... (Further information: Remote debugging, no isolation mode, plugin stored in database) Original Question: I am working on a plugin for CRM 2011 that is supposed to calculate the amount of tax to be paid when an invoice detail is created. To this end I am trying to get the baseamount of the newly created invoicedetail entity from the post entity image in post operational stage. As far as I understood it, the post entity image is a snapshot of the entity in the database after the new invoice detail has been created. Thus it should contain all properties of the newly created invoice detail. I am getting a "postentityimages" property of the IPluginExecutionContext that contains an entity with the alias I registered ("postImage"). This "postImage" entity contains a key for "baseamount" but its value is 0. Can anybody help me understand why this is the case and what I can do about it? (I also noticed that the postImage does not contain all but only a subset of the entities I registered for.) Here is what the code looks like: protected void ExecutePostInvoiceProductCreate(LocalPluginContext localContext) { if (localContext == null) { throw new ArgumentNullException("localContext"); } // Get PluginExecutionContext to obtain PostEntityImages IPluginExecutionContext context = localContext.PluginExecutionContext; // This works: I get a postImage that is not null. Entity postImage = (context.PostEntityImages != null && context.PostEntityImages.Contains(this.postImageAlias)) ? context.PostEntityImages[this.postImageAlias] : null; // Here is the problem: There is a "baseamount" key in the postImage // but its value is zero! decimal baseAmount = ((Money)postImage["baseamount"]).Value; } ADDITION: Pre and post images for post operational update contain non-zero values for baseamount.

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  • Download Free PowerShell Quick Reference Guides from Microsoft

    - by Akemi Iwaya
    Are you just getting started with learning PowerShell or tired of looking up less frequently used commands? Then this terrific set of PowerShell quick reference guides from Microsoft is just what you need! The first guide focuses on commonly-used Windows PowerShell commands and is available in a single .doc format document. The other guides are available as a set (six files) in .pdf format and focus on: tips, shortcuts, and common operations in Windows PowerShell 3.0, Windows PowerShell Workflow, Windows PowerShell ISE, Windows PowerShell Web Access, Server Manager for Windows Server 2012, WinRM, WMI, and WS-Man. Keep in mind that you can select all the guides or just the ones you need to download for the PowerShell 3.0 set. Windows PowerShell Quick Reference [Microsoft] Windows PowerShell 3.0 and Server Manager Quick Reference Guides [Microsoft] [via The Windows Club here and here]     

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  • OT: Thank You, Microsoft

    - by andyleonard
    cross-posted from AndyLeonard.me … Each April 1st for the past five years, I have been honored to receive an email from Microsoft informing me I have been recognized as a SQL Server MVP. Tomorrow will be different. Back in January – when I wrote this – I requested Microsoft not consider me for renewal. I have enjoyed serving as a Microsoft MVP. I only got to see what it is like to be a SQL Server MVP, and I think we are part of a special community that makes being an MVP even more special. I have...(read more)

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  • Microsoft Developers Development Laptops [closed]

    - by FidEliO
    Possible Duplicate: What should I be focusing on when building a development PC? I am a Microsoft Developer on Sharepoint and ASP.NET. I am tring to buy a new laptop since the one that I have is an old one. From my point of view, Microsoft Development tools are becomming more and more resource-consuming (I don't find a suitable reason for it though). So I thought I would go for a Lenovo U260 i-7. I do not know exactly if it is going to meet my requirement so that is why I wanted to ask specifically Microsoft Developers about the specification of CPU, RAM, and Storage Disk. Thanks in advance

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  • Microsoft Access 2010: How to Use the Report Wizard

    If you have used Microsoft products other selections of easy to use software in the past, you have probably come across a wizard. A wizard helps you complete tasks with ease, acting as a guide along the way. This particular tutorial will concentrate on Microsoft Access 2010's Report Wizard, which is a useful tool that makes dealing with reports as easy as can be. To showcase what the Report Wizard in Microsoft Access 2010 can do for you, we are going to create a report that is characterized by multiple tables. The overall process is easy, and we will detail the necessary steps to complete i...

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