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  • Microsoft Office documents collaboration - Open Source alternative

    - by Saggi Malachi
    I am looking for a good solution to collaborate on Microsoft Office documents, we currently just edit directly on a Samba share but it's one big mess because sometimes people leave the office with their laptops while docs are open so swap files remain there and then you nobody is sure what's going on. Is there any good and simple open source solution based on Linux? I've tried Alfresco but it is much more than what I need, we got an internal wiki for most collaboration and I just need some solution for the stuff we need to do in Microsoft Office (mostly Excel files, the rest is in the wiki) EDIT: Some more info as requested - we are very small group, 4 full time employees and a few freelancers. The best idea I've got so far is just managing it in a subversion repository with a Lock-Modify-Lock policy but I'd love to hear about better solutions. Thanks!

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  • Windows 7 Office 2007 GPO install

    - by Scott
    I have a GPO that works fine for installing Office 2007 Pro Plus on Vista and XP but when it installs Office on Windows 7 somehow the office key does not get entered via the customized msp, and needs to be entered manually. Has anyone else run into this? Any suggestions for a fix? Its defeats the purpose of remote unattended install if I then have to run around entering the stupid key. edit: I am sorry I should have specified I also have the config.xml file customized already. I have it set to display level none, completion no, suppress modal to yes accept eula to yes, the key put in and the company name and the username variable (%USERNAME%).

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  • MS-DOSdivide overflow

    - by repozitor
    when i want to install my dear application on MS-DOS os, i see error "Divide Overflow" what is the meaning of this error and how to fix it? the procedure of installing is: 1-partitioing my HDD disk 2-format C drive 3-installing MS-DOS 4-add the flowing lines to config.sys "DEVICE=C:\DOS\HIMEM.SYS DEVICE=C:\DOS\EMM386.EXE RAM DEVICE=C:\DOS\RAMDRIVE.SYS 6000 512 64 /e" 5-insert my floppy application and then restart 6-when boot process completed, all of the thing appear correctly and i now how to do the next steps note:for installing my application i need to boot from floppy app when i have ms-dos on my hdd disk i do it successfully on the Virtual machine, Q emulator but i can't do it on the real machine, Vectra HP PC, because of divide overflow

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  • Office 2007 network share access denied

    - by Rodent43
    Hope I have not duplicated an issue already posted but I could not find anything from the search... Right here is the problem, we have recently updated all our desktops to the MS Office 2007 suite and people have issues trying to open simple files like word documents... the systems are Windows XP (SP3) Novell Network with novell client Office 2007 when they try to open a word document from a usual network share word presents a message reporting Access Denied Contact Administrator So we assumed network permissions, none of which have changed...so try the same file with Wordpad and it opens fine, be it with formating issues of course... Now copy the file to your desktop, which is not redirected, and you can open the file in word as normal... so does anyone know if office 2007 uses some new permission when opening files? does it create temps or something... any pointers would be appreciated

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  • Open Source Survey: Oracle Products on Top

    - by trond-arne.undheim
    Oracle continues to work with the open source community to bring the most innovative and productive software to market (more). Oracle products received the most votes in several key categories of the 2010 Linux Journal Reader's Choice Awards. With over 12,000 technologists reporting, these product earned top spots: Best Office Suite: OpenOffice.org Best Single Office Program: OpenOffice.org Writer Best Database: MySQL Best Virtualization Solution: VirtualBox "As the leading open source technology and service provider, Oracle continues to work with the community stakeholders to rapidly innovate many open source products for use in fully tested production environments," says Edward Screven, Oracle's chief corporate architect. "Supporting open source is important to Oracle and our customers, and we continue to invest in it." According to a recent report by the Linux Foundation, Oracle is one of the top ten contributors to the Linux Kernel. Oracle also contributes millions of lines of code to these important projects: OpenJDK: 7,002,579 Eclipse: 1,800,000 (#3 in active committers) MySQL: 5,073,113 NetBeans: 7,870,446 JSF: 701,980 Apache MyFaces Trinidad: 1,316,840 Hudson: 1,209,779 OpenOffice.org: 7,500,000

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  • Why is uploading to S3 so slow?

    - by Tom Marthenal
    I am using s3cmd to upload to S3: # s3cmd put 1gb.bin s3://my-bucket/1gb.bin 1gb.bin -> s3://my-bucket/1gb.bin [1 of 1] 366706688 of 1073741824 34% in 371s 963.22 kB/s I am uploading from Linode, which has an outgoing bandwidth cap of 50 Mb/s according to support (roughly 6 MB/s). Why am I getting such slow upload speeds to S3, and how can I improve them? Update: Uploading the same file via SCP to an m1.medium EC2 instance (SCP from my Linode to the instance's EBS drive) gives about 44 Mb/s according to iftop (any compression done by the cipher is not a factor). Traceroute: Here's a traceroute to the server it's uploading to (according to tcpdump). # traceroute s3-1-w.amazonaws.com. traceroute to s3-1-w.amazonaws.com. (72.21.194.32), 30 hops max, 60 byte packets 1 207.99.1.13 (207.99.1.13) 0.635 ms 0.743 ms 0.723 ms 2 207.99.53.41 (207.99.53.41) 0.683 ms 0.865 ms 0.915 ms 3 vlan801.tbr1.mmu.nac.net (209.123.10.9) 0.397 ms 0.541 ms 0.527 ms 4 0.e1-1.tbr1.tl9.nac.net (209.123.10.102) 1.400 ms 1.481 ms 1.508 ms 5 0.gi-0-0-0.pr1.tl9.nac.net (209.123.11.62) 1.602 ms 1.677 ms 1.699 ms 6 equinix02-iad2.amazon.com (206.223.115.35) 9.393 ms 8.925 ms 8.900 ms 7 72.21.220.41 (72.21.220.41) 32.610 ms 9.812 ms 9.789 ms 8 72.21.222.141 (72.21.222.141) 9.519 ms 9.439 ms 9.443 ms 9 72.21.218.3 (72.21.218.3) 10.245 ms 10.202 ms 10.154 ms 10 * * * 11 * * * 12 * * * 13 * * * 14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * * 25 * * * 26 * * * 27 * * * 28 * * * 29 * * * 30 * * * The latency looks reasonable, at least until the server stopped responding to ping requests.

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  • How can the route between two private IPs go via public IPs?

    - by Gilles
    I'm trying to understand what this output from traceroute means. I changed the IP addresses for privacy but retained the public/private IP range distinction. traceroute.db -e -n 10.1.1.9 traceroute to (10.1.1.9), 30 hops max, 60 byte packets 1 10.0.0.1 0.596 ms 0.588 ms 0.577 ms 2 10.0.0.2 1.032 ms 1.029 ms 1.084 ms 3 10.0.0.3 3.360 ms 3.355 ms 3.338 ms 4 23.0.0.4 3.974 ms 4.592 ms 4.584 ms 5 23.0.0.5 13.442 ms 13.445 ms 13.434 ms 6 45.0.0.6 13.195 ms 12.924 ms 12.913 ms 7 67.0.0.7 52.088 ms 51.683 ms 52.040 ms 8 10.1.1.8 46.878 ms 44.575 ms 44.815 ms 9 10.1.1.9 45.932 ms 45.603 ms 45.593 ms The first 10.0.* range is inside my organisation. The last 10.1.* range is another site of my organisation. The intermediate addresses belong to various ISPs. I expect that there is some kind of VPN between the two sites, but I don't know much about our network topology. What I don't understand is how the route can go from a private address through public addresses back into private addresses. Searching led me to Public IPs on MPLS Traceroute, which gives a possible explanation: MPLS. Is MPLS the only possible or most likely explanation? Otherwise what does this tell me about our network infrastructure? Bonus question for my edification: in this scenario, who is generating the ICMP TTL exceeded packets and if relevant mangling their source and destination addresses?

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  • Building a Com addin for Office 2000 / Office 2007

    - by Stuart
    I am struggling to find a straight forward guide to creating office addins using VSTO and VB.net. Specifically I would like to know how to be able to create a addin/ dll which can either be referenced from VBA in the form:- Addin.method(argument) or Addin.property = X Or which would install its own custom toolbars/ ribbon interface to an aspect of office for example Word. I've checked MSDN and in terms of legibility and usability of the explanations I have drawn a blank so far. I currently have a requirement to create at least one addin for Office 2000 to run and manipluate SQL and then a suite of addins for a customized Office 2007 (Word) set-up.

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  • MS licensing of multiple RDP sessions for non-MS products in Windows XP Pro

    - by vgv8
    Question 1) and 2) were moved into separate thread Which Windows remote connections bypass LSA? and what r definitions of login vs. logon session? 3) Do I understand correctly that multiple remote RDP sessions are supported by Windows XP but require additional (or modified) licensing? Which one? Or it is always illegal to run multiple RDP sessions on Windows XP? even through non-MS commercial software? ---------- Update1: I already understood my error - the main questions were about definitions (important to find the common language with others) and the licensing questions were collateral - but it was already answered. I shall try to separate these questions leaving here the questions about RDp licensing and migrating other questions into separate thread ---------- Update2: Trying to "work around" licensing terms is pointless and wasteful of time I never try "working around" and I never ask anything like this, I am not specialist in licensing. My clients/employers provide me with tools and licensing support. They have corporate lawyers, planning/accounting/purchase departments for these issues. The questions that I ask is the matter of scalability and efficiency (saving my and others time) in my developing work. For ex., Just because I need autentication against Windows AD it is time-saving to use ADAM instead of deploying full-fledged AD with DC + servers + whatever else? Nobody is forcing you to use Windows XP I shall not rush into re-installing all my operating systems on all my development machines (at home, at client premises) just because a few guys have a lot of fun downvoting development-related questions in serverfault.com. If I do so, I make a joker from me in the eyes of my clolleagues et al Update: I unmarked this question as answered since it had not even adressed the question, at least mine. Should I understand that Terminal Server PRO, allowing Windows® XP and Windows® Small Business Server 2003 to host multiple remote desktop sessions, is illegal? Related: My answer to question Has windows XP support multiple remote login session (RDP) at a time?

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  • How to Animate Text and Objects in PowerPoint 2010

    - by DigitalGeekery
    Are you looking for an eye catching way to keep your audience interested in your PowerPoint presentations? Today we’ll take a look at how to add animation effects to objects in PowerPoint 2010. Select the object you wish to animate and then click the More button in the Animation group of the Animation tab.   Animations are grouped into four categories. Entrance effects, Exit effects, Emphasis effects, and Motion Paths. You can get a Live Preview of how the animation will look by hovering your mouse over an animation effect.   When you select a Motion Path, your object will move along the dashed path line as shown on the screen. (This path is not displayed in the final output) Certain aspects of the Motion Path effects are editable. When you apply a Motion Path animation to an object, you can select the path and drag the end to change the length or size of the path. The green marker along the motion path marks the beginning of the  path and the red marks the end. The effects can be rotated by clicking and the bar near the center of the effect.   You can display additional effects by choosing one of the options at the bottom. This will pop up a Change Effect window. If you have Preview Effect checked at the lower left you can preview the effects by single clicking.   Apply Multiple Animations to an Object Select the object and then click the Add Animation button to display the animation effects. Just as we did with the first effect, you can hover over to get a live preview. Click to apply the effect. The animation effects will happen in the order they are applied. Animation Pane You can view a list of the animations applied to a slide by opening the Animation Pane. Select the Animation Pane button from the Advanced Animation group to display the Animation Pane on the right. You’ll see that each animation effect in the animation pane has an assigned number to the left.    Timing Animation Effects You can change when your animation starts to play. By default it is On Click. To change it, select the effect in the Animation Pane and then choose one of the options from the Start dropdown list. With Previous starts at the same time as the previous animation and After Previous starts after the last animation. You can also edit the duration that the animations plays and also set a delay.   You can change the order in which the animation effects are applied by selecting the effect in the animation pane and clicking Move Earlier or Move Later from the Timing group on the Animation tab. Effect Options If the Effect Options button is available when your animation is selected, then that particular animation has some additional effect settings that can be configured. You can access the Effect Option by right-clicking on the the animation in the Animation Pane, or by selecting Effect Options on the ribbon.   The available options will vary by effect and not all animation effects will have Effect Options settings. In the example below, you can change the amount of spinning and whether the object will spin clockwise or counterclockwise.   Under Enhancements, you can add sound effects to your animation. When you’re finished click OK.   Animating Text Animating Text works the same as animating an object. Simply select your text box and choose an animation. Text does have some different Effect Options. By selecting a sequence, you decide whether the text appears as one object, all at once, or by paragraph. As is the case with objects, there will be different available Effect Options depending on the animation you choose. Some animations, such as the Fly In animation, will have directional options.   Testing Your Animations Click on the Preview button at any time to test how your animations look. You can also select the Play button on the Animation Pane. Conclusion Animation effects are a great way to focus audience attention on important points and hold viewers interest in your PowerPoint presentations. Another cool way to spice up your PPT 2010 presentations is to add video from the web. What tips do you guys have for making your PowerPoint presentations more interesting? Similar Articles Productive Geek Tips Center Pictures and Other Objects in Office 2007 & 2010Preview Before You Paste with Live Preview in Office 2010Embed True Type Fonts in Word and PowerPoint 2007 DocumentsHow to Add Video from the Web in PowerPoint 2010Add Artistic Effects to Your Pictures in Office 2010 TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 24 Million Sites Windows Media Player Glass Icons (icons we like) How to Forecast Weather, without Gadgets Outlook Tools, one stop tweaking for any Outlook version Zoofs, find the most popular tweeted YouTube videos Video preview of new Windows Live Essentials

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  • Developing add-ins for multiple versions of Office

    - by Pranav
    Do you want to develop an add-in targeting multiple versions of Office? And you have basic questions like “Is it possible to do? ” and “How to do it?” ? Then you came to the right place. Few months back, I got a requirement to developed add-ins for Outlook 2003 and Outlook 2007. The functionality for both the versions is same. A doubt stroked… when the functionality is same, why would I develop two add-ins separately? Why don’t I make a single build for both the versions of Office? Then I started searching for techniques to develop add-ins which works in both (2003 and 2007) and read many articles written by VSTO Experts in their blogs, Official VSTO Blog, MSDN, Forums and what not. Misha Says: Theoretically, you can develop an add-in for multiple versions of Microsoft Office by catering to the lowest common denominator. This means if you use an Excel 2003 add-in template in Visual Studio 2008, you would be able to develop and debug this with Excel 2007. However if you try this, you may meet these error messages: “You cannot debug or run this project, because the required version of the Microsoft Office application is not installed.”, followed by “Unable to start debugging.” You can develop Office 2003 add-in in a system where Office 2007 is installed. The following is the procedure that demonstrates how to update your Visual Studio debugging options to use Microsoft Outlook 2007 to debug an add-in targeting Microsoft Outlook 2003. On the Project menu, click on ProjectName Properties Click on the Debug tab In the Start Action pane, click the Start external program radio button Click the file browser button and navigate to %ProgramFiles%\Microsoft Office\Office12 Choose Outlook.exe and click Open Press F5 to debug your add-in For more details. Go through this article in Misha Shneerson’s Blog. There are some tips and tricks to be followed and the things that one needs to take care while developing add-ins targeting multiple versions of Office in Andrew’s Blog. Have a look at this too. You might find it interesting and useful. http://blogs.msdn.com/andreww/archive/2007/06/15/can-you-build-one-add-in-for-multiple-versions-of-office.aspx Here is an MSDN article on Running Solutions in Different Versions of Microsoft Office http://msdn.microsoft.com/en-us/library/bb772080.aspx Hope this helps!

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  • How to maintain document compatibility between LibreOffice and other office suites?

    - by CYREX
    When I save a document in LibreOffice and try to open it in Office 2007 for example, most or all of the paragraphs moved somehow. For what I found out is that the document has Widows and Orphans. How do I fix this so the document can be seen 100% accurate in Office 2007, 2003, OpenOffice and LibreOffice? What tips do askubuntu suggest about creating a compatible document between them (even though U know the non standard approach of Office 2007 in this)?

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  • Microsoft Office 2013 Issue

    - by Liz
    A few days ago I opened my microsoft office programs and discovered taht they are missing the editing icons at the top, some of them will appear if you scroll over them, but not all. Also, in PowerPoint the slides show in the side window with a red "x" I have tried to uninstall and reinstall office 2013, but I have had no luck. This issue is in every office program (excel, PP, word, access, outlook, etc). I also can't see the text when I type. Its there, I can see it when I print the document, but nothing on the screen. Does anyone have a solution for this issue??

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  • IMAP email migration from Apptix to Office 365

    - by npiani
    I am having issues setting up a migration from Apptix to Office 365 of 41 users in my company. I've found a couple guides on the Microsoft website about how to do it (Thank you Google) but I keep coming up with problems. I am trying to set up a mailbox migration through IMAP to get all of my users' emails over to Office 365 before we make the transition over from Apptix. One of the forums suggested using IMAP, since a CSV file can be uploaded to Office 365 and it will check for incoming mail for each user every 24 hours. My problem is that when I do this, I just get errors. The link I got was this: http://help.outlook.com/en-us/140/ms.exch.ecp.emailmigrationstatuslearnmore.aspx#imap I was wondering if anyone has successfully managed this transition. I'm using imap.apptixemail.net as the IMAP server (FQDN) Thank you for the help in advance. Any help or push in the right direction would be amazing

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  • Inverted question mark only on Microsoft Office applications

    - by inerte
    My dad has a notebook and the key which has the "/?°" symbols acts like ctrl. Known factory problem. Anyway, his keyboard also has a "?" marked under the "w" key. Pressing "ctrl + alt + w" will display the "?" character (question, interrogation mark). Except on Office applications, like Word and Outlook, which will output "¿". I've searched Word and Outlook menus looking for a parameter that could be, somehow, remapping the notebooks keyboards, applying different regional configurations, language, or encodings. Since it only happens on Office apps, I believe the solution is within its options, but I was unable to find it where. Pressing "ctrl + alt gr + w" will display ? correctly, but I am stumped by this problem. I could remap the keys and make "/?° behave correctly, but my curiosity now is eating me alive. Why only on Office! Thanks,

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  • Inverted question mark only on Microsoft Office applications

    - by inerte
    My dad has a notebook and the key which has the "/?°" symbols acts like ctrl. Known factory problem. Anyway, his keyboard also has a "?" marked under the "w" key. Pressing ctrl + alt + w will display the "?" character (question, interrogation mark). Except on Office applications, like Word and Outlook, which will output "¿". I've searched Word and Outlook menus looking for a parameter that could be, somehow, remapping the notebooks keyboards, applying different regional configurations, language, or encodings. Since it only happens on Office apps, I believe the solution is within its options, but I was unable to find it where. Pressing ctrl + alt gr + w will display ? correctly, but I am stumped by this problem. I could remap the keys and make "/?° behave correctly, but my curiosity now is eating me alive. Why only on Office?

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  • VPN trace route

    - by Jake
    I am inside an Active Directory (AD) domain and trying to trace route to another AD domain at a remote site, but supposedly connected by VPN in between. the local domain can be accessed at 192.168.3.x and the remote location 192.168.2.x. When I do a tracert, I am suprised to see that the results did not show the intermediate ISP nodes. If I used the public IP of the remote location, then a normal tracert going through every intermediate node would show. 1 <1 ms <1 ms <1 ms 192.168.3.1 2 1 ms <1 ms <1 ms 192.168.3.254 3 7 ms 7 ms 7 ms 212.31.2xx.xx 4 197 ms 201 ms 196 ms 62.6.1.2xx 5 201 ms 201 ms 210 ms vacc27.norwich.vpn-acc.bt.net [62.6.192.87] 6 209 ms 209 ms 209 ms 81.146.xxx.xx 7 209 ms 209 ms 209 ms COMPANYDOMAIN [192.168.2.6] Can someone explain how does this VPN tunnelling works? Does this mean VPN is technically faster than without?

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  • Windows XP / Outlook 2003 error messages

    - by AboutDev
    Can anyone help with this issue? I am trying to help someone and could use some expertise. Error Message #1: Microsoft Office Small Business Edition 2003 With CD icon "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Microsoft Office Small Business Edition 2003' disk and click OK. Use source: Microsoft Office Small Business Edition 2003" 1st got this message after CD was inserted to recover partial file STDP11N. Recovered STDP11N, however, still receiving pop up window with error message each time outlook opens. Had accidentally cleaned up old programs and suddenly this was missing. Reinstalled Microsoft Office Small Business Edition 2003 using install CD. Outlook worked buit keep getting error message pop up each time I open Outlook. Hit ok. Error Message #2: The path 'Microsoft Office Small Business Edition 2003' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'STDP11N.MSI' in a folder from which you can install the product Microsoft Office Small Business Edition 2003." Hit ok. Back to error message #1 Hit close window Error message #3: Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Program Files\Microsoft Office\ OFFICE11\1033\SETUP.CHM Error message #4 I'd created a file under D: drive on an external drive. "The path specified for the file D:...etc.. .pst is not valid. Hit ok. Brings up window to look in My Documents.

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  • Office 2010 always reconfiguring itself on startup

    - by Rhys Gibson
    I've just installed Office 2010 Professional Plus (upgrading from Office 2007). It works fine under my admin account, but when I login with my wifes non-admin account, every time I open a document or start an app (Word, Excel, Publisher ...) Office 2010 goes through its configuration process (starting the the standard install dialog and then running the bootstrap process) before it loads the app - which wastes 2-3 minutes. Once it's done this, the app runs fine and I can make setting changes that are remembered when it restarts, but I can't work out why it thinks it needs to configure the app each time. Any thoughts?

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  • Windows XP / Outlook 2003 error messages

    - by AboutDev
    Can anyone help with this issue? I am trying to help someone and could use some expertise. Error Message #1: Microsoft Office Small Business Edition 2003 With CD icon "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Microsoft Office Small Business Edition 2003' disk and click OK. Use source: Microsoft Office Small Business Edition 2003" 1st got this message after CD was inserted to recover partial file STDP11N. Recovered STDP11N, however, still receiving pop up window with error message each time outlook opens. Had accidentally cleaned up old programs and suddenly this was missing. Reinstalled Microsoft Office Small Business Edition 2003 using install CD. Outlook worked buit keep getting error message pop up each time I open Outlook. Hit ok. Error Message #2: The path 'Microsoft Office Small Business Edition 2003' cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'STDP11N.MSI' in a folder from which you can install the product Microsoft Office Small Business Edition 2003." Hit ok. Back to error message #1 Hit close window Error message #3: Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Program Files\Microsoft Office\ OFFICE11\1033\SETUP.CHM Error message #4 I'd created a file under D: drive on an external drive. "The path specified for the file D:...etc.. .pst is not valid. Hit ok. Brings up window to look in My Documents.

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  • Keyboard shortcuts in non-English version of Microsoft Office

    - by Squall
    I have a big problem with the Portuguese version of MS Office 2007 and 2010. The standard shortcuts that any common application uses are changed. Some shortcuts that are not working: Ctrl+S (save), Ctrl+F (find) and Ctrl+A (select all). I want to configure it to use the shortcuts of the English version. There is an option that allow to configure each shortcut separately. Furthermore, I have to configure for each app, if I configure in Word, I will have to configure again for Excel. How to use the shortcuts of the English version of MS Office regardless of the Office language? Thanks

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  • Can't reinstall Office 2010

    - by Sniffer
    I had Office 2010 Professional Plus installed on my Windows 7 (32 bit machine), then I decided to remove it and install the 2013 version. I went to Programs and Features and removed the software as always, everything went successfully and it asked me to reboot the machine in order to complete the un-installation process, and when I clicked reboot a message suddenly appears telling me that an error occurred during un-installation and the system restarts instantly before I get a chance to see the error message. After that I tried to re-install Office 2010 but after the installer seems to have finished, it tells me that the installation failed without an explanations ? I have taken a look at the event viewer and there is some error saying the office protection platform service failed to start, could this have anything to do with the problem? What could be the cause, how can I fix this ?

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