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  • Let’s Get Social

    - by Kristin Rose
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} You can try to run from it like a bad Facebook picture but you can’t hide. Social media as we know it is quickly taking over our lives and is not going away any time soon. Though attempting to reach as many Twitter followers as Lady Gaga is daunting, learning how to leverage social media to meet your customer’s needs is not. For Oracle, this means interacting directly with our partners through our many social media outlets, and refraining from posting a mindless status on the pastrami on rye we ate for lunch today… though it was delicious. The “correct” way to go about social media is going to mean something different to each company. For example, sending a customer more than one friend request a day may not be the best way to get their attention, but using social media as a two-way marketing channel is. Oracle’s Partner Business Center’s (PBC) twitter handle was recently mentioned by Elateral as the “ideal way to engage with your market and use social media in the channel”. Why you ask? Because the PBC has two named social media leads manning the Twitter feed at all times, helping partners get the information and answers they need more quickly than a Justin Bieber video gone viral. So whether you want to post a video of your favorite customer attempting the Marshmallow challenge or tweet like there’s no tomorrow, be sure to follow @OraclePartnerBiz today, and see how they can help you achieve your next partner milestone with Oracle. Happy Socializing, The OPN Communications Team v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • BREAKING NEWS: Bunny Inc. becomes a Social Enterprise

    - by kellsey.ruppel(at)oracle.com
    Bunny what? Is your business adaptive, agile, innovative, productive… profitable? No? Wondering how to make it so?Social Enterprise is gaining ground as a global trend to accelerate business performance by better engaging employees, partners and customers.Starting with this post we are looking forward to stimulate an open conversation on the benefits, the stumbling blocks and the best practices of the Enterprise 2.0 journey… but with a bunny smile!Is Social Enterprise revolutionary or evolutionary? How does it impact traditional systems (such as ERP, CRM, BPM, Portals)? How do you measure it? How do you avoid major mistakes?We want to share our vision and to hear from you. Tell us what you did, what you are going to do and what you would never do with social and ... start looking for the invasion of the #e20bunnies at #webcenterJoin the discussion on LinkedIn! And follow the conversation on Twitter!Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, e20bunnies

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  • BREAKING NEWS: Bunny Inc. becomes a Social Enterprise

    - by kellsey.ruppel(at)oracle.com
    Bunny what? Is your business adaptive, agile, innovative, productive… profitable? No? Wondering how to make it so?Social Enterprise is gaining ground as a global trend to accelerate business performance by better engaging employees, partners and customers.Starting with this post we are looking forward to stimulate an open conversation on the benefits, the stumbling blocks and the best practices of the Enterprise 2.0 journey… but with a bunny smile!Is Social Enterprise revolutionary or evolutionary? How does it impact traditional systems (such as ERP, CRM, BPM, Portals)? How do you measure it? How do you avoid major mistakes?We want to share our vision and to hear from you. Tell us what you did, what you are going to do and what you would never do with social and ... start looking for the invasion of the #e20bunnies at #webcenterJoin the discussion on LinkedIn! And follow the conversation on Twitter!

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  • BREAKING NEWS: Bunny Inc. becomes a Social Enterprise

    - by kellsey.ruppel(at)oracle.com
    Bunny what? Is your business adaptive, agile, innovative, productive… profitable? No? Wondering how to make it so?Social Enterprise is gaining ground as a global trend to accelerate business performance by better engaging employees, partners and customers.Starting with this post we are looking forward to stimulate an open conversation on the benefits, the stumbling blocks and the best practices of the Enterprise 2.0 journey… but with a bunny smile!Is Social Enterprise revolutionary or evolutionary? How does it impact traditional systems (such as ERP, CRM, BPM, Portals)? How do you measure it? How do you avoid major mistakes?We want to share our vision and to hear from you. Tell us what you did, what you are going to do and what you would never do with social and ... start looking for the invasion of the #e20bunnies at #webcenterJoin the discussion on LinkedIn! And follow the conversation on Twitter!

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  • Oracle OpenWorld Preview: Let's Get Social and Interactive

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} On this blog, we often write about getting social and interactive.  Usually, we’re talking about how to create a social business or how to make the customer experience more social and interactive.  Today’s topic is about getting social and interactive as well. But this time we’re talking about getting social and interactive the old fashioned way, face-to-face at Oracle OpenWorld with fellow Oracle WebCenter customers, partners and experts and the broader Oracle community.  Here are some great ways to get social at OpenWorld outside of the exhibition halls and meeting rooms: Oracle OpenWorld Welcome Reception - Sponsored by FujitsuSunday, September 30, 7:00 p.m.–8:30 p.m.Yerba Buena Gardens & Howard Street Tent You’ll definitely want to attend the Opening Ceremonies for Oracle OpenWorld 2012 on Sunday, September 30. Centered in Yerba Buena Gardens (YBG) and shimmying out to other venues, the Opening Ceremonies are not to be missed. Join other attendees for great food and drink, energizing music, networking opportunities, and more. While you’re at YBG (home of ORACLE TEAM USA’s America’s Cup Pavilion), be sure to meet the sailors who will be defending the 34th America’s Cup in 2013. Get a good look at the 161-year old Trophy itself—the oldest trophy still being contested in international sport. And at the AC72 boat display, view a model of the largest wingsail ever built. Oracle WebCenter Customer Appreciation ReceptionTuesday, October 2, 6:30 p.m.—9:30 p.m.The Palace Hotel, Rallston BallroomThose Oracle WebCenter customers who’ve RSVP’d to attend the Oracle WebCenter Customer Appreciation Reception shouldn’t miss this private cocktail reception at one of San Francisco’s finest hotels. Sponsored by Oracle WebCenter partners Fishbowl Solutions, Fujitsu, Keste, Mythics, Redstone Content Solutions, TEAM Informatics, and TekStream, this evening will provide plenty of time to interact with other WebCenter customers, partners and employees over hors d'oeuvres and cocktails. Oracle Appreciation Event – Sponsored by CSC, Fujitsu and IntelWednesday, October 3, 7:30 p.m.—1:00 a.m.Treasure Island, San Francisco On Wednesday night October 3, Treasure Island will be engineered to rock as the Oracle Appreciation Event gets revved up and attendees get rolling. As always at the Oracle Appreciation Event, there will be unlimited refreshments, fun and games, the most awesome views of San Francisco from just about anywhere, and top notch entertainment.  Past performers read like a veritable who’s who of the rock and roll elite. Join us—it's our way of saying thanks to you for supporting Oracle and our flagship conference. Complimentary shuttle service to and from Treasure Island will be provided, so all you have to worry about is having a rocking night of your own. Oracle OpenWorld Music FestivalSeptember 30-October 4, Check schedule for venues and times.Oracle presents the first annual Oracle OpenWorld Musical Festival, featuring some of today’s breakthrough musicians from around the country and the world including Macy Gray, Joss Stone, Jimmy Cliff and The Hives. It’s five nights of back-to-back performances in the heart of San Francisco. Registered Oracle conference attendees get free admission, so remember your badge when you head to a show. With limited space at some venues, these concerts are first-come, first-served. So mark your calendars and get ready for the music to begin. See you there!I hope this give you an idea of the many opportunities to socialize and interact with the Oracle community at OpenWorld, and if you’re a music lover like me, you’re in for a special treat as we debut our first annual Oracle OpenWorld Music Festival.  Check out the links below for more information on these events and the many featured performers: Reflections from the Young Prisms A Brief Soul Session with Joss Stone Mixing It Up with Blues Mix Red Meat’s Music is Rare and Well Done The English Beat’s Dave Wakeling Gets Philosophical Top Ten Reasons to Attend the Oracle Appreciation Event There’s Magic in the Air, There’ll Be Music Everywhere Looking forward to seeing you at OpenWorld!

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  • Microsoft`s FUSE Labs Unveils Spindex Social Networking Tool

    Microsoft s FUSE Labs has been busy lately with researching and creating new products. One such product was introduced this week at San Francisco s Web 2. Expo. The product is Spindex a social networking tool that allows users to simplify their social networking lives. At the moment Spindex is in its infancy with its preview being limited to those attending the Web 2. Expo. What has been released so far however is promising and should give social networking fans something to look forward to.... Transportation Design - AutoCAD Civil 3D Design Road Projects 75% Faster with Automatic Documentation Updates!

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  • Provocative Tweets From the Dachis Social Business Summit

    - by Mike Stiles
    On June 20, all who follow social business and how social is changing how we do business and internal business structures, gathered in London for the Dachis Social Business Summit. In addition to Oracle SVP Product Development, Reggie Bradford, brands and thought leaders posed some thought-provoking ideas and figures. Here are some of the most oft-tweeted points, and our thoughts that they provoked. Tweet: The winners will be those who use data to improve performance.Thought: Everyone is dwelling on ROI. Why isn’t everyone dwelling on the opportunity to make their product or service better (as if that doesn’t have an effect on ROI)? Big data can improve you…let it. Tweet: High performance hinges on integrated teams that interact with each other.Thought: Team members may work well with each other, but does the team as a whole “get” what other teams are doing? That’s the key to an integrated, companywide workforce. (Internal social platforms can facilitate that by the way). Tweet: Performance improvements come from making the invisible visible.Thought: Many of the factors that drive customer behavior and decisions are invisible. Through social, customers are now showing us what we couldn’t see before…if we’re paying attention. Tweet: Games have continuous feedback, which is why they’re so engaging.  Apply that to business operations.Thought: You think your employees have an obligation to be 100% passionate and engaged at all times about making you richer. Think again. Like customers, they must be motivated. Visible insight that they’re advancing on their goals helps. Tweet: Who can add value to the data?  Data will tend to migrate to where it will be most effective.Thought: Not everybody needs all the data. One team will be able to make sense of, use, and add value to data that may be irrelevant to another team. Like a strategized football play, the data has to get sent to the spot on the field where it’s needed most. Tweet: The sale isn’t the light at the end of the tunnel, it’s the start of a new marketing cycle.Thought: Another reason the ROI question is fundamentally flawed. The sale is not the end of the potential return on investment. After-the-sale service and nurturing begins where the sales “victory” ends. Tweet: A dead sale is one that’s not shared.  People must be incentivized to share.Thought: Guess what, customers now know their value to you as marketers on your behalf. They’ll tell people about your product, but you’ve got to answer, “Why should I?” And you’ve got to answer it with something substantial, not lame trinkets. Tweet: Social user motivations are competition, affection, excellence and curiosity.Thought: Your followers will engage IF; they can get something for doing it, love your culture so much they want you to win, are consistently stunned at the perfection and coolness of your products, or have been stimulated enough to want to know more. Tweet: In Europe, 92% surveyed said they couldn’t care less about brands.Thought: Oh well, so much for loving you or being impressed enough with your products & service that they want you to win. We’ve got a long way to go. Tweet: A complaint is a gift.Thought: Our instinct where complaints are concerned is to a) not listen, b) dismiss the one who complains as a kook, c) make excuses, and d) reassure ourselves with internal group-think that they’re wrong and we’re right. It’s the perfect recipe for how to never, ever grow or get better. In a way, this customer cares more than you do. Tweet: 78% of consumers think peer recommendation is the best form of advertising.  Eventually, engagement is going to eat advertising.Thought: Why is peer recommendation best? Trust. If a friend tells me how great a movie was, I believe him. He has credibility with me. He’s seen it, and he could care less if I buy a ticket. He’s telling me it was awesome because he sincerely believes that it was.  That’s gold. Tweet: 86% of customers are willing to pay more for a better customer experience. Thought: This “how mad can we make our customers without losing them” strategy has to end. The customer experience has actual monetary value, money you’re probably leaving on the table. @mikestilesPhoto: stock.xchng

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  • Salon du E-commerce et Social CRM B2B

    - by Valérie De Montvallon
    Nous participions au Salon du E-commerce et Social CRM B2B en septembre dernier et nous vous proposons la vidéo réalisée par Les décideurs de la relation client. Découvrez des avis d'experts de la Relation Client pour en savoir toujours plus sur le Social CRM BtoB. Pour le BtoB, la gestion de la Relation Client semble bien simple quand il s’agit de récolter des informations à partir d’appels téléphoniques, d’entretiens physiques ou d’emails. Toutefois, la tâche s’enhardit sur les réseaux sociaux. Ces plateformes sont-elles réellement adaptées au BtoB ? Comment procéder quand on se lance ? Quels sont les pièges à éviter ? Quels sont les éléments qui laissent à penser que le Social CRM BtoB est une vraie tendance de la Relation Client ? Autant de questions auxquelles les experts rencontrés ont apporté des éléments de réponse. Vous découvrirez l'interview de notre expert, Khalid Madarbokus, qui s'exprime sur la remontée d'informations depuis les médias sociaux au sein des départements d'une entreprise B2B (à 3:20)

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  • Socl : le projet de réseau social de Microsoft pour concurrencer Google+ en bêta test privé

    Socl : le projet de réseau social de Microsoft pour concurrencer Google+ en bêta test privé Microsoft travaille sur son propre réseau social qui pourrait concurrencer Google+. Selon un article du magazine The Verge, la firme serait en train de tester un nouveau réseau social baptisé « Socl ». Le service dont une ébauche avait été momentanément accessible à l'adresse socl.com l'été dernier sous le nom de « Tulalip », avait pour slogan « trouver ce que vous cherchez et partagez ce que vous savez plus facilement que jamais ». Il permettait aux utilisateurs de s'inscrire en utilisant leur compte Facebook ou Twitter. Microsoft avait présenté le service pen...

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  • Oracle's Vision for the Social-Enabled Enterprise - Partner Webcast. September 10th

    - by Richard Lefebvre
    Smart companies are developing social media strategies to engage customers, gain brand insights, and transform employee collaboration and recruitment. Oracle is powering this transformation with the most comprehensive enterprise social platform that lets you: Monitor and engage in social conversations Collect and analyze social data Build and grow brands through social media Integrate enterprisewide social functionality into a single system Create rich social applications Join Oracle President Mark Hurd and senior Oracle executives to learn more about Oracle’s vision for the social-enabled enterprise. Register now for this Webcast.  - Mon., Sept. 10, 2012 - 10 a.m. PT / 19:00 CET

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  • Social Game Mechanics in Django

    - by oliland
    I want users to receive 'points' for completing various tasks in my application - ranging from tasks such as tagging objects to making friends. I havn't yet found a Django application that simplifies this. At the moment I'm thinking that the best way to accumulate points is that each user action creates the equivalent of a "stream item", and the points are calculated through counting the value of each action published to their stream. Obviously social game mechanics is a huge area with a lot of research going on at the moment. But from a development perspective what's the easiest way to get started? Am I on the wrong track or are there better / simpler ways?

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  • Making a module based social networking cms

    - by Manan
    What does it take to create a social networking cms like phpfox or socialengine . I am interested in using php / mysql . However , I want it to be modular , like above examples . Like I can enable disable videos from backend . Most important , it should have ability to allow others to extend it , like facebook applications . Should I follow a framework [ cakephp or something ]? Should I use some pattern [ factory or singleton ] ? Is there any book available on subject ?

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  • Actionscript problems with social share encoding

    - by Rittmeyer
    Hi, I'm trying to make some "social share" buttons at my site, but the urls I generate just don't get decoded by this services. One example, for twitter: private function twitter(e:Event):void { var message:String = "Message with special chars âõáà"; var url:String = "http://www.twitter.com/home?status="; var link:URLRequest = new URLRequest( url + escape(message) ); } But when twitter opens up, the message is: Message with special chars %E2%F5%E1%E0 Something similar is happening with Facebook and Orkut (but these two hide the special chars). Someone know why is this happening?

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  • Syncronizing mobile phone contacts with contacts from social networks

    - by Pentium10
    I retrieve a JSON list of contacts from a social network site. It contains firstname, lastname, displayname, data1, data2, etc... What is the efficient way to quickly lookup my local phone contacts database and "match" them based on their name. Since there are firstname, lastname and displayname this can vary. What do you think, how can the best match be achieved? Also how do I make sure I don't parse for each JSON item the whole database I want to avoide having JSON_COUNT x MOBILE COUNT steps.

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  • Ruby on Rails, PHP or C++ for web social network

    - by faya
    Hello, I have chosen diploma work in university. It's a mini social network. But now I am really stuck with which technology I should stick. I am average at C++ ISAPI web services development, below average PHP(had few projects with it) and new to Ruby and its framework RAILS. I have a deadline 1.5 month to develop it(about 5 hours every day after my full time job). Also I heard that its very easy to learn and develop with Ruby on Rails. Considering C++ I know that I have to do lots of coding and work by myself and PHP looks almost the same to me. So I am looking for you skilled developers advise what would you do in my position? Learn RoR, stick with C++ or PHP or maybe use something else?

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  • Google Social Graph API, working as intended?

    - by pns
    Hey, I'm experiencing some problems with Google's social graph API. It seems that for some parameters passed to 'otherme' nothing is returned. I'll use Robert Scoble's profiles as an example (as he's a guy sure to be everywhere on the web). If I query: http://socialgraph.apis.google.com/otherme?q=http://twitter.com/scobleizer&pretty=1 I get results, as expected. However, if I query: http://socialgraph.apis.google.com/otherme?q=http://delicious.com/scobleizer&pretty=1 Nothing is returned, even though 'http://delicious.com/scobleizer' is listed in the previous results... Any thoughts? Thanks

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  • Social Network directed Graph Library? .NET

    - by MRFerocius
    Hello everybody, I am on a project where I have multiple users of a portal and they are connected to other users of the portal, now we are asked to draw a "Social Network" relationship graph to see the relationships. The constraint is that this graph has to be seen on the WEB BROWSER. The graph has to be something like: Is there any C# library or component to draw this type of graphs? We have already checked these: http://flare.prefuse.org/ http://www.yworks.com/en/products_yfiles_practicalinfo_gallery.html .NET graph library around? http://quickgraph.codeplex.com/ https://graphsharp.codeplex.com/ http://research.microsoft.com/en-us/downloads/f1303e46-965f-401a-87c3-34e1331d32c5/default.aspx http://sourceforge.net/projects/zedgraph/ But I want to check if you already used some other and your feedback... Thanks in advanced!

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  • Social statistics for a given page

    - by Trendee
    I have looked through the API's of facebook and twitter but i cannot seem to find the answer to my question. On websites like http://punchfork.com/recipe/Porkitos-Crispy-Prosciutto-Chips-Nom-Nom-Paleo On the right hand side they have the social stats page with information such as Tweets, Facebook Shares and Stumbleupons. My question is how do they record or gather these results? Is it a case of they have a button that records it in their database then sends you to the page to tweet/share/stumble? But surely that couldn't be accurate as people might not continue to fill out the action.

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  • Best architecture for a social media app

    - by Sky
    Hey guys, Im working on promising project that develops a new social media app for web and mobile. We are at begin defining functionalities. Nevertheless, I'm thinking ahead on architecture. So I'm asking: 1 - Whats the best plataform to develop the core of this aplication that will have a Rest API interface. 2 - Whats the best database that will scale and grow with my application. As far as I researched, these were the answers I found most interesting: For database: Cassandra NoSQL DB, amazing scalabilty, amazing write performance, good read performance (will be improved on 0.6). I think i will choose that one. Zookeer for transactions on Cassandra. I think that 2 technologies rly good for that propose. What do you think guys? On the front end that will serve the REST API, i dont have a final candidate. For this one i have questions based on Perfomance X Scalabilty X Fast Development/Maintenance. Java or .Net As far as I researched, brings the best balance of this requisits. Python, pearl and Rail, has the best (Fast Development/Maintenance), but sux on all other. C or C++ I dont even consider, because its (Fast Development/Maintenance) sux... So what do you guy think about it?

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  • Which cms or script for social network wiki?

    - by Jason
    Hi, I am building a social network. I need a cms that will allow users to contribute content. Each content item will need to have a google map, list of features, ratings, comments, etc. And the content must be editable by other users with revision control. Also, each user should have a profile with their bookmarked content items, contributed items, comments, etc. It's very important that I can create a template for the wiki/content entries so that each item looks uniform. (and as a kick in the teeth, I would like to be able to search for wiki items using a radial search or map) Joomla was my first choice, as I've used it for many projects, but the wiki functionality is not there. I was also setting up a grou.ps site, but the wiki is so-so - not feature rich and it really doesn't have the option I need. Additionally, I know someone out there will mention Drupal. I may consider it if I can see it put to use without and overabundance of custom programming (I don't mind initial coding, but drupal requires constant coding & recoding - with this site, I dont' have that time commitment) I thought about using mediawiki with buddypress, but i'm not sure if that's the way to go. Thoughts?

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  • Beyond Chatting: What ‘Social’ Means for CRM

    - by Natalia Rachelson
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Steve Diamond, Senior Director, Outbound Product Management, Oracle In a recent post on this blog, my colleague Steve Boese asked three questions related to the widespread popularity and incredibly rapid growth of Facebook, Pinterest, and LinkedIn. Steve then addressed the many applications for collaborative solutions in the area of Human Capital Management. So, in turning to a conversation about Customer Relationship Management (CRM) and Sales Force Automation (SFA), let me ask you one simple question. How many sales people, particularly at business-to-business companies, consistently meet or beat their quotas in their roles by working alone, with no collaboration among fellow sales people, sales executives, employees in product groups, in service, in Legal, third-party partners, etc.? Hello? Is anybody out there? What’s that cricket noise I hear? That’s correct. Nobody! When it comes to Sales, introverts arguably have a distinct disadvantage. While it’s certainly a truism that “success” in most professional endeavors requires working with people, it’s a mandatory success factor in Sales. This fact became abundantly clear to me one early morning in the late 1990s when I joined the former Hyperion Solutions (now part of Oracle) and attended a Sales Award Ceremony. The Head of Sales at that time gave out dozens of awards – none of them to individuals and all of them to TEAMS of individuals. That’s how it works in Sales. Your colleagues help provide you with product intelligence and competitive intelligence. They help you build the best presentations, pitches, and proposals. They help you develop the most killer RFPs. They align you with the best product people to ensure you’re matching the best products for the opportunity and join you in critical meetings. They help knock the socks of your prospects in “bake off” demo’s. They bring in the best partners to either add complementary products to your opportunity or help you implement a solution. They work with you as a collective team. And so how is all this collaboration STILL typically done today? Through email. And yet we all silently or not so silently grimace about email. It’s relatively siloed. It’s painful to search. It’s difficult to align by topic. And it’s nearly impossible to re-trace meaningful and helpful conversations that occurred among a group or a team at some point in history. This is where social networking for Sales comes into play. It’s about PURPOSEFUL social networking versus chattering. What is purposeful social networking? It’s collaboration that’s built around opportunities, accounts, and contacts. It’s collaboration that delivers valuable context – on the target company, and on key competitors – just to name two examples. It’s collaboration that can scale to provide coaching for larger numbers of sales representatives, both for general purposes, and as we’ve largely discussed here, for specific ‘deals.’ And it’s collaboration that allows a team of people to collectively edit and iterate on a document like an RFP or a soon-to-be killer presentation that is maintained in a central repository, with no time wasted searching for it or worrying about version control. But lest we get carried away, let’s remember that collaboration “happens” among sales people whether there is specialized software to support it or not. The human practice of sales has not changed much in the last 80 to 90 years. Collaboration has been a mainstay during this entire time. But what social networking in general, and Oracle Social Networking in particular delivers, is the opportunity for sales teams to dramatically increase their effectiveness and efficiency – to identify and close more high quality and lucrative opportunities more quickly. For most sales organizations, this is how the game is won. To learn more please visit Oracle Social Network and Oracle Fusion Customer Relationship Management on oracle.com Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Innovation and the Role of Social Media

    - by Brian Dirking
    A very interesting post by Andy Mulholland of CAP Gemini this week – “The CIO is trapped between the CEO wanting innovation and the CFO needing compliance” – had many interesting points: “A successful move in one area won’t be recognized and rapidly implemented in other areas to multiply the benefits, or worse unsuccessful ideas will get repeated adding to the cost and time wasted. That’s where the need to really address the combination of social networking, collaboration, knowledge management and business information is required.” Without communicating what works and what doesn’t, the innovations of our organization may be lost, and the failures repeated. That makes sense. If you liked Andy Mulholland’s blog post, you need to hear Howard Beader’s presentation at Enterprise 2.0 Conference on innovation and the role of social media. (Howard will be speaking in the Market Leaders Session at 1 PM on Wednesday June 22nd). Some of the thoughts Howard will share include: • Innovation is more than just ideas, it’s getting ideas to market, and removing the obstacles that stand in the way • Innovation is about parallel processing – you can’t remove the obstacles one by one because you will get to market too late • Innovation can be about product innovation, but it can also be about process innovation This brings us to Andy’s second issue he raises: "..the need for integration with, and visibility of, processes to understand exactly how the enterprise functions and delivers on its policies…" Andy goes on to talk about this from the perspective of compliance and the CFO’s concerns. And it’s true: innovation can come both in product innovation, but also internal process innovation. And process innovation can have as much impact as product innovation.  New supply chain models can disrupt an industry overnight. Many people ignore process innovation as a benefit of social business, because it is perceived as a bottom line rather than top line impact. But it can actually impact your top line by changing your entire business model. Oracle WebCenter sits at this crossroads between product innovation and process innovation, enabling you to drive go-to-market innovations through internal social media tools, removing obstacles in parallel, and also providing you deep insight into your processes so you can identify bottlenecks and realize whole new ways of doing business. Learn more about how at the Enterprise 2.0 Conference, where Oracle will be in booth #213 showing Oracle WebCenter and Oracle Fusion Applications.

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