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  • mp3 codecs cannot be installed no software is actually installing

    - by joseph michore
    My Rythm box player cannot play mp3 and iget this error "GStreamer extra plugins cannot be installed on your computer type (i386) Either the application requires special hardware features or the vendor decided to not support your computer type" if i go to software center i get this error The repository may no longer be available or could not be contacted because of network problems. If available an older version of the failed index will be used. Otherwise the repository will be ignored. Check your network connection and ensure the repository address in the preferences is correct. in shot i have tried to dowload deb softs i still get the error above .so i have downloaded tar.gz and i have installed using terminal but i get another error of gcc c++ insanity check failure! i ask my self what i am supposed to do nothing is working nothing at all yet i have to run my bussiness help urgently before i collapse and choose to die!

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  • Monitoring your WCF Web Apis with AppFabric

    - by cibrax
    The other day, Ron Jacobs made public a template in the Visual Studio Gallery for enabling monitoring capabilities to any existing WCF Http service hosted in Windows AppFabric. I thought it would be a cool idea to reuse some of that for doing the same thing on the new WCF Web Http stack. Windows AppFabric provides a dashboard that you can use to dig into some metrics about the services usage, such as number of calls, errors or information about different events during a service call. Those events not only include information about the WCF pipeline, but also custom events that any developer can inject and make sense for troubleshooting issues.      This monitoring capabilities can be enabled on any specific IIS virtual directory by using the AppFabric configuration tool or adding the following configuration sections to your existing web app, <system.serviceModel> <serviceHostingEnvironment aspNetCompatibilityEnabled="true" multipleSiteBindingsEnabled="true" /> <diagnostics etwProviderId="3e99c707-3503-4f33-a62d-2289dfa40d41"> <endToEndTracing propagateActivity="true" messageFlowTracing="true" /> </diagnostics> <behaviors> <serviceBehaviors> <behavior name=""> <etwTracking profileName="EndToEndMonitoring Tracking Profile" /> </behavior> </serviceBehaviors> </behaviors> </system.serviceModel>   <microsoft.applicationServer> <monitoring> <default enabled="true" connectionStringName="ApplicationServerMonitoringConnectionString" monitoringLevel="EndToEndMonitoring" /> </monitoring> </microsoft.applicationServer> Bad news is that none of the configuration above can be easily set on code by using the new configuration model for WCF Web stack.  A good thing is that you easily disable it in the configuration when you no longer need it, and also uses ETW, a general-purpose and high-speed tracing facility provided by the operating system (it’s part of the windows kernel). By adding that configuration section, AppFabric will start monitoring your service automatically and providing some basic event information about the service calls. You need some custom code for injecting custom events in the monitoring data. What I did here is to copy and refactor the “WCFUserEventProvider” class provided as sample in the Ron’s template to make it more TDD friendly when using IoC. I created a simple interface “ILogger” that any service (or resource) can use to inject custom events or monitoring information in the AppFabric database. public interface ILogger { bool WriteError(string name, string format, params object[] args); bool WriteWarning(string name, string format, params object[] args); bool WriteInformation(string name, string format, params object[] args); } The “WCFUserEventProvider” class implements this interface by making possible to send the events to the AppFabric monitoring database. The service or resource implementation can receive an “ILogger” as part of the constructor. [ServiceContract] [Export] public class OrderResource { IOrderRepository repository; ILogger logger;   [ImportingConstructor] public OrderResource(IOrderRepository repository, ILogger logger) { this.repository = repository; this.logger = logger; }   [WebGet(UriTemplate = "{id}")] public Order Get(string id, HttpResponseMessage response) { var order = this.repository.All.FirstOrDefault(o => o.OrderId == int.Parse(id, CultureInfo.InvariantCulture)); if (order == null) { response.StatusCode = HttpStatusCode.NotFound; response.Content = new StringContent("Order not found"); }   this.logger.WriteInformation("Order Requested", "Order Id {0}", id);   return order; } } The example above uses “MEF” as IoC for injecting a repository and the logger implementation into the service. You can also see how the logger is used to write an information event in the monitoring database. The following image illustrates how the custom event is injected and the information becomes available for any user in the dashboard. An issue that you might run into and I hope the WCF and AppFabric teams fixed soon is that any WCF service that uses friendly URLs with ASP.NET routing does not get listed as a available service in the WCF services tab in the AppFabric console. The complete example is available to download from here.

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  • OWB 11.2.0.2: Managing Use of Optional OWB Features

    - by antonio romero
    Most OWB users know that parts of Warehouse Builder are covered with the database license and others require additional options (such as the Oracle Data Integrator Enterprise Edition license). Warehouse Builder 11.2.0.2 adds the ability to disable optional feature groups. This lets you avoid the inadvertent use of most licensed features at the repository level.  This capability is accessed through the 11.2.0.2 Repository Assistant. We’ll look at the basics here. There’s also a new whitepaper that details which features are in the different feature groups associated with licenses. Read on to find out more. In Repository Assistant in 11.2.0.2, in Step 2 (“Choose Operation”), you will see a new task, “Manage Optional Features.” This is where you choose which features to enable or disable.

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  • Can we set up svn server on a local computer without any network access?

    - by Aitezaz Abdullah
    I want to set up an SVN repository on my computer without any network access. I am working on a code without any collaborator, so I don't want it to be publicly available. I read the following post. http://stackoverflow.com/questions/6001445/local-source-control-repository-cross-platform but this post suggests using online svn repository services that give free repositories. In that case, my code will be publicly available (as is included in the terms of free plans). So I was wondering if I can set up a local server on my windows xp machine that only I access even when I don't have any internet connection?

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  • Is there a decent way to maintain development of wordpress sites using the same base?

    - by Joakim Johansson
    We've been churning out wordpress sites for a while, and we'd like to keep a base repository that can be used when starting a new project, as well as updating existing sites with changes to the wordpress base. Am I wrong in assuming this would be a good thing? We take care of updating the sites, so having a common base would make this easier. I've been looking at solutions using git, such as forking a base repository and using it to pull changes to the wordpress base, but committing the site to it's own repository. Or maybe, if it's possible, storing the base as a git submodule, but this would require storing themes and plugins outside of that. Is there any common way to go about this kind of website development?

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  • Attachment handling for web application with Jackrabbit

    - by Andrea Girardi
    I need to manage attachments on my Spring web application and I thought to use an open source repository. My app it's a job approval system using J2EE / SPRING 3 Framework and Postgress DB to allow user to tracks the job,right through every step of the approval process. It is a fully managed, collaborative system that operates from a central server and is accessed by a standard internet browser. An user should be able to add an attach to a request or an approval step, so, I though to use Jackrabbit with Postgres database persistence manager. I took a look to this post: http://onjava.com/pub/a/onjava/2006/10/04/what-is-java-content-repository.html?page=1 It's really interesting but, I've some question about this kind of solution :- I seen that Jackrabbit standalone as a Derby database embedded solution for persistence, is it enough for a professional use of the repository with more than 50 request / days (with attachment) ? Is there a reason for which I should use another database manager for persistence instead of the default one ?

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  • Fork dead SVN based project on GitHub

    - by Quinn Bailey
    I previously asked this at stack overflow but it was closed, I believe because 'programmers' is a more appropriate venue for this question. I have done some work on the SVN Importer project (Apache license), which appears to be effectively dead (no published changes in 5 years). I have a login to their svn server but do not have commit rights. At any rate, I'd like to convert this project to Git and push my own changes to GitHub. The GitHub site suggests the svn2git tool for converting svn projects to Git, so I was planning to convert the SVN repository to Git, add my changes, and then push this Git repository to GitHub. I'm wondering, what are the legal requirements and common conventions of this process? Is it acceptable to clone the entire history of the project and move it to GitHub? Also, even though this is essentially a dead project, once I've translated the repository to Git should I put all of my commits onto a non master branch or is it acceptable to use master in this case?

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  • Be careful when Git suppresses bin Folders

    - by Marko Apfel
    Initial situation Often for Visual Studio projects the typical content of a .gitignore file contains this line bin or [B|b]in It is used to avoid that Git tries to track compile outputs as repository relevant data. Problem But keep in mind: this will also suppress bin folders of additional stuff like frameworks and toolsets. For instance Microsoft.SDKs contains a folder named Bin with a lot of programs Simian contains a folder named bin with the program themselves If you store such artifacts also in the repository - according to the principle of a “self containing project” – you could lost the content in the bin folder! Solution Till yet I don’t have a good idea. So I verify for each new added toolset or framework whether it has or has not such a bin folder. If it has, then I must add this bin folder manually to the repository so that Git track it.

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  • Subversion BI experience - not a very good one, but working now

    - by Kevin Shyr
    Suffice to say there is now a document in place and I'm the drill sergeant, harassing people to do proper check in, and throw out those who don't.Some people suggest that in a SSIS project, it doesn't really matter if developers don't have the latest version of the project since package check in put the package in the repository, which we can pull out later.  I beg to differ because:When people don't see the package, they might start creating one because their user story require the use of the table.  So they will proceed to create a package and override whatever might already be in the repository.I didn't really see anywhere in the repository to say that which packages were for "deletion".  So I ended up restoring them all, and send the list out to developers.  Then we get into the area where we are relying on people's memory.I'd love to hear other people's experience using Subversion to manage a BI project.

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  • JDeveloper does not recognize existing subversion working directory

    - by Bob Webster
    Just a quick note about an issue where JDeveloper no longer recognized an existing subversion working directory. Symptom:  JDeveloper Versioning menu offers to Version an Application that is already versioned in svn. Cause: The repository url contained in the hidden .svn folders of the working directory is no longer valid. Solution: Determine the correct url for the Subversion repository and update the .svn working directory.Fix the url contained in the svn folders of the working directory using the svn switch command. Example:           In a shell change directory to the Application folder.           Run the svn info command to confirm the current settings.                $ svn info                   Path: .                   URL: http://192.168.1.128/repos/jdeveloperrepo/AsyncExamples/BPELCallAsync/trunk                   Repository Root: http://192.168.1.128/repos/jdeveloperrepo                   Repository UUID: 3dc5eb88-3001-0010-8d6e-fd6f73825647                   Revision: 145                   Node Kind: directory                   Schedule: normal                   Last Changed Rev: 145                   Last Changed Date: 2012-06-07 07:15:56 -0700 (Thu, 07 Jun 2012)            In this case, the IP address in the repository URL is incorrect,           the svn server is located at 192.168.56.1           Note: The IP Address currently set is displayed after the Project Name in the            Application Navigator.  See the screen snapshot above.            Run the svn switch command with the --relocate option            Provide as much of the urls as necessary to correctly rewrite the url from current to new.            For example,            to change the repository server address from 192.168.1.128   to   192.168.56.1                     $  svn switch --relocate  http://192.168.1.128   http://192.168.56.1  .                               (Note the trailing period in the above command)           When the url is correct, JDeveloper should recognize the Subversion Working Directory.

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  • I've totally missed the point of distributed vcs [closed]

    - by NimChimpsky
    I thought the major benefit of it was that each developers code gets stored within each others repository. My impression was that each developer has their working directory, their own repository, and then a copy of the other developers repository. Removing the need for central server, as you have as many backups as you have developers/repositories Turns out this is nto the case, and your code is only backed up (somewhere other than locally) when you push, the same as a commit in subversions. I am bit disappointed ... hopefully I will be pleasantly surprised when it handles merges better and there are less conflicts ?

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  • asp.net refresh part of page whit jquery when application state change

    - by Jeson Park
    i use Application property to count number of online users Application["OnlineUsers"] = (int)Application["OnlineUsers"] + 1; and then bind Application property value to HTML tag <div id="OnlineUser" > <span>Number of Online Users is <%=Application["OnlineUsers"].ToString() %></span> </div> when for example "user1" visit page,DIV tag show "Number of Online Users is 1" and "user2" visit page,DIV tag show "Number of Online Users is 2" but user1 still "Number of Online Users is 1" how do i refresh user1 page when user2 change application peroperty?

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  • Domain Model and Querying

    - by Tyrsius
    I am new to DDD, having worked only in Transaction-Script apps with an anemic model, or just Big Balls of Mud, so please forgive any terminology I abuse. I am trying to understand the proper separation between the domain model and the repository. What is the proper way to construct a domain object that is coming from a database, assuming the (incredibly simplified) need to query for objects by status (returns enumerable), or by ID. Should a factory be building the objects, exposing methods for GetByStatus() and GetByID(), using a DIed repository? Should a repository be called directly, knowing how to build a domain model from the DTO? Should the domain model have a constructor for get by ID, using a DIed repoistory to load the initial state, using some other (?) method for the list? I am not really sure what the best way would be, and this question has an answer advocating each one (these are certainly mutuallu exclusive).

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  • Do I need to do an "apt-get update" after adding a PPA?

    - by Sat93
    After adding a new ppa to the repository, is it necessary to update the whole database? By "whole database" I mean is it necessary to update index's of each and every packege? If it's not necessary, then how can I update only that specific package whose ppa I have just added into the repository. For example, if I add an ppa by typing the following in terminal, sudo add-apt-repository ppa:tiheum/equinox then we normally run the following command after it, sudo apt-get update But how can I update the only package which is associated with the above ppa, instead of updating the whole database.

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  • SQLAuthority News – Professional Development and Community

    - by pinaldave
    I was recently invited by Hyderabad Techies to deliver a keynote for their 16-day online session called TECH THUNDERS. This event has been running from May 15 and will continue up to the end of the month May 30). There would be a total of 30 sessions. In every evening of those 16 day, there will be either one or two sessions from several noted industry experts. It is the same group which has received the Microsoft Community Impact Award as the Best User Group in India as for developers. I have never talked about Professional Development before. Even if this was my first time to do so, I still accepted the wonderful challenge for the sake of the thousands of audience who were expected to attend this online event. Time is of the essence; I had 15 minutes to deliver the keynote and open the event. The reason why I was nervous was because I had to cover precisely only 15 minutes- no more, no less. If I had an hour, I would have been very confident because I knew I could do a good job for sure. However, I still needed to open the event as great as it can be even if the time was short. I finally created a 6-slide small presentation. In reality, there were only two pages which had the main contents of my keynote, and the remaining slides were just wrappers and decors. You can download the complete slide deck from here. The image used in the slide deck is a curtsy of blog reader Roger Smith who sent it to me. The slide in which I spent a good amount of time is the slide which talks about Professional Development. The content of the slide is as follows: Today, Technology and You Keep your eyes, ears and senses open – Stay Active! You are not the first one who faced the problem – Search Online! Learn the web – Blogs, Forums and Friends! Trust the Technology, Not Print – Test Everything! Community and You! I had a very little time creating the slide deck as I was busy the whole day doing the Advanced SQL Server Training. I had put together these slides during the tea/coffee break of my session. Though it was just a six-bullet point, I had received quite a few emails right after keynote requesting me to talk more about this subject and share the details of my slide deck. I have talked with the event organizer and he will put the keynote online very soon. The subject of the talk is very simple; it revolves around the community. Time has changed, and Internet has come a long way from where it was many years ago. Now that we are all connected, help via the Internet and useful software is easily available around us. In fact, RSS, Newletters and few other technologies have progressed so much that the help through news is now being delivered to our door steps, instead of going out and seeking them. Sometimes, a simple search online solves a lot of problems of many developers. The community is now the first stop for any developer when he or she needs help or just wants to hang around and share some thoughts. I strongly suggest everybody to be a part of the Tech Community. Be it online, offline community or just a local user group, I strongly advise all of you to get involved. I am active in the Community, and I must say I recommend getting drawn into it. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: MVP, Pinal Dave, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL User Group, SQLAuthority News, T SQL, Technology Tagged: Community

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  • Do MORE with WebCenter

    - by Michael Snow
    WEBCAST THURSDAY!! 03/22/12 Do you need to lower costs? Raise Productivity? Foster Innovation? Improve Online Engagement? But you’re still stuck with Documentum? Step away from the ledge – there is hope – let us help you. Top 4 Content Imperatives · Lower Costs - Reduce labor, maintenance fees, storage and electrical consumption · Raise Productivity - Automation and integration, communication, findability · Foster Innovation - Enable collaboration, expertise location · Improve Online Engagement – enable user-driven, dynamic marketing initiatives With the coming technology wave we see four content imperatives. Every organization has had to reduce costs, cost cutting has become a way of life. Everyone is working three jobs as positions are eliminated. And so we have to reduce labor, reduce maintenance, and reduce money we are wasting on things like storing content that is redundant or no longer useful. We also, to fill that gap, need to raise productivity. Knowledge workers represent the fastest growing segment of the workforce, accounting for 40%-75% of the employees at organizations in sectors like financial services, life sciences, healthcare and retail.  What’s more, their wages total 18 percent of the United States GDP. And so we can’t afford information systems that don’t let our top performers be the best they can be. We look to automate the content processes, provide ways to integrate that content into our processes, provide communication to make decisions, and to make content more findable so people can make the right decision and move the process forward. And really to get ourselves out of the current financial status, we can only cut costs so far. We have to innovate out of economic tough times – to find new products and new markets. And to enable the innovation process, we have to enable collaboration and expertise location. So much of innovation is about building on innovations that have come before. To solve problems, we have to be able to find what our organization has already created. We find that problems we need to solve have already been solved if we can find the right document, the right person. So we have to provide systems that enable us to stand on the shoulders of our organization’s accomplishments. Good content drives great marketing. Online engagement is growing as an absolute necessity for modern growing marketing organizations that require the business users be enabled for dynamic marketing content creation, updates and targeted content creation and management. Unfortunately – if you are currently stuck with Documentum, you are really lacking in your Web Experience Management capabilities. Documentum previously used FatWire for web publishing. Now FatWire is part of Oracle. Oracle provides powerful web engagement capabilities: Increase sales and loyalty by optimizing online engagement Create, manage and moderate contextually relevant, targeted and interactive online experiences Optimize customer engagement across, web, mobile and social channels Manage large scale multichannel global online presence with integration to enterprise applications Enable business users to control their content and make their own updates Publish content from native files – enable navigation of project documents, procedures, policy information Enable content display and updates from existing web applications – one click to drag and drop content management functionality So you get the ability to self-publish information and make it navigable, to move the process of publishing from IT to business users, and the ability to address a whole new area of user engagement with web experience management. So… if you are still stuck with Documentum and don’t know what to do – contact us – not only will Oracle help you step away from the ledge, but also with the MoveOff Documentum program, we are offering you a way – trade-in your Documentum licenses for a 100% credit on Oracle WebCenter. How’s that for a nice bonus? It’s time to stop maintaining Documentum, and to start innovating with Oracle WebCenter. Learn More Here! To learn more about what Oracle WebCenter can offer you today – join us for a webcast – your eyes will be opened to all that’s possible. Do More with WebCenter: Extend Beyond Content Management

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  • Stuck with Documentum Still? Do MORE with Oracle WebCenter!

    - by Michael Snow
    WEBCAST TODAY!! 03/22/12 Do you need to lower costs? Raise Productivity? Foster Innovation? Improve Online Engagement? But you’re still stuck with Documentum? Step away from the ledge – there is hope – let us help you. Top 4 Content Imperatives · Lower Costs - Reduce labor, maintenance fees, storage and electrical consumption · Raise Productivity - Automation and integration, communication, findability · Foster Innovation - Enable collaboration, expertise location · Improve Online Engagement – enable user-driven, dynamic marketing initiatives With the coming technology wave we see four content imperatives. Every organization has had to reduce costs, cost cutting has become a way of life. Everyone is working three jobs as positions are eliminated. And so we have to reduce labor, reduce maintenance, and reduce money we are wasting on things like storing content that is redundant or no longer useful. We also, to fill that gap, need to raise productivity. Knowledge workers represent the fastest growing segment of the workforce, accounting for 40%-75% of the employees at organizations in sectors like financial services, life sciences, healthcare and retail.  What’s more, their wages total 18 percent of the United States GDP. And so we can’t afford information systems that don’t let our top performers be the best they can be. We look to automate the content processes, provide ways to integrate that content into our processes, provide communication to make decisions, and to make content more findable so people can make the right decision and move the process forward. And really to get ourselves out of the current financial status, we can only cut costs so far. We have to innovate out of economic tough times – to find new products and new markets. And to enable the innovation process, we have to enable collaboration and expertise location. So much of innovation is about building on innovations that have come before. To solve problems, we have to be able to find what our organization has already created. We find that problems we need to solve have already been solved if we can find the right document, the right person. So we have to provide systems that enable us to stand on the shoulders of our organization’s accomplishments. Good content drives great marketing. Online engagement is growing as an absolute necessity for modern growing marketing organizations that require the business users be enabled for dynamic marketing content creation, updates and targeted content creation and management. Unfortunately – if you are currently stuck with Documentum, you are really lacking in your Web Experience Management capabilities. Documentum previously used FatWire for web publishing. Now FatWire is part of Oracle. Oracle provides powerful web engagement capabilities: Increase sales and loyalty by optimizing online engagement Create, manage and moderate contextually relevant, targeted and interactive online experiences Optimize customer engagement across, web, mobile and social channels Manage large scale multichannel global online presence with integration to enterprise applications Enable business users to control their content and make their own updates Publish content from native files – enable navigation of project documents, procedures, policy information Enable content display and updates from existing web applications – one click to drag and drop content management functionality So you get the ability to self-publish information and make it navigable, to move the process of publishing from IT to business users, and the ability to address a whole new area of user engagement with web experience management. So… if you are still stuck with Documentum and don’t know what to do – contact us – not only will Oracle help you step away from the ledge, but also with the MoveOff Documentum program, we are offering you a way – trade-in your Documentum licenses for a 100% credit on Oracle WebCenter. How’s that for a nice bonus? It’s time to stop maintaining Documentum, and to start innovating with Oracle WebCenter. Learn More Here! To learn more about what Oracle WebCenter can offer you today – join us for a webcast – your eyes will be opened to all that’s possible. Do More with WebCenter: Extend Beyond Content Management

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  • Windows Azure: Major Updates for Mobile Backend Development

    - by ScottGu
    This week we released some great updates to Windows Azure that make it significantly easier to develop mobile applications that use the cloud. These new capabilities include: Mobile Services: Custom API support Mobile Services: Git Source Control support Mobile Services: Node.js NPM Module support Mobile Services: A .NET API via NuGet Mobile Services and Web Sites: Free 20MB SQL Database Option for Mobile Services and Web Sites Mobile Notification Hubs: Android Broadcast Push Notification Support All of these improvements are now available to use immediately (note: some are still in preview).  Below are more details about them. Mobile Services: Custom APIs, Git Source Control, and NuGet Windows Azure Mobile Services provides the ability to easily stand up a mobile backend that can be used to support your Windows 8, Windows Phone, iOS, Android and HTML5 client applications.  Starting with the first preview we supported the ability to easily extend your data backend logic with server side scripting that executes as part of client-side CRUD operations against your cloud back data tables. With today’s update we are extending this support even further and introducing the ability for you to also create and expose Custom APIs from your Mobile Service backend, and easily publish them to your Mobile clients without having to associate them with a data table. This capability enables a whole set of new scenarios – including the ability to work with data sources other than SQL Databases (for example: Table Services or MongoDB), broker calls to 3rd party APIs, integrate with Windows Azure Queues or Service Bus, work with custom non-JSON payloads (e.g. Windows Periodic Notifications), route client requests to services back on-premises (e.g. with the new Windows Azure BizTalk Services), or simply implement functionality that doesn’t correspond to a database operation.  The custom APIs can be written in server-side JavaScript (using Node.js) and can use Node’s NPM packages.  We will also be adding support for custom APIs written using .NET in the future as well. Creating a Custom API Adding a custom API to an existing Mobile Service is super easy.  Using the Windows Azure Management Portal you can now simply click the new “API” tab with your Mobile Service, and then click the “Create a Custom API” button to create a new Custom API within it: Give the API whatever name you want to expose, and then choose the security permissions you’d like to apply to the HTTP methods you expose within it.  You can easily lock down the HTTP verbs to your Custom API to be available to anyone, only those who have a valid application key, only authenticated users, or administrators.  Mobile Services will then enforce these permissions without you having to write any code: When you click the ok button you’ll see the new API show up in the API list.  Selecting it will enable you to edit the default script that contains some placeholder functionality: Today’s release enables Custom APIs to be written using Node.js (we will support writing Custom APIs in .NET as well in a future release), and the Custom API programming model follows the Node.js convention for modules, which is to export functions to handle HTTP requests. The default script above exposes functionality for an HTTP POST request. To support a GET, simply change the export statement accordingly.  Below is an example of some code for reading and returning data from Windows Azure Table Storage using the Azure Node API: After saving the changes, you can now call this API from any Mobile Service client application (including Windows 8, Windows Phone, iOS, Android or HTML5 with CORS). Below is the code for how you could invoke the API asynchronously from a Windows Store application using .NET and the new InvokeApiAsync method, and data-bind the results to control within your XAML:     private async void RefreshTodoItems() {         var results = await App.MobileService.InvokeApiAsync<List<TodoItem>>("todos", HttpMethod.Get, parameters: null);         ListItems.ItemsSource = new ObservableCollection<TodoItem>(results);     }    Integrating authentication and authorization with Custom APIs is really easy with Mobile Services. Just like with data requests, custom API requests enjoy the same built-in authentication and authorization support of Mobile Services (including integration with Microsoft ID, Google, Facebook and Twitter authentication providers), and it also enables you to easily integrate your Custom API code with other Mobile Service capabilities like push notifications, logging, SQL, etc. Check out our new tutorials to learn more about to use new Custom API support, and starting adding them to your app today. Mobile Services: Git Source Control Support Today’s Mobile Services update also enables source control integration with Git.  The new source control support provides a Git repository as part your Mobile Service, and it includes all of your existing Mobile Service scripts and permissions. You can clone that git repository on your local machine, make changes to any of your scripts, and then easily deploy the mobile service to production using Git. This enables a really great developer workflow that works on any developer machine (Windows, Mac and Linux). To use the new support, navigate to the dashboard for your mobile service and select the Set up source control link: If this is your first time enabling Git within Windows Azure, you will be prompted to enter the credentials you want to use to access the repository: Once you configure this, you can switch to the configure tab of your Mobile Service and you will see a Git URL you can use to use your repository: You can use this URL to clone the repository locally from your favorite command line: > git clone https://scottgutodo.scm.azure-mobile.net/ScottGuToDo.git Below is the directory structure of the repository: As you can see, the repository contains a service folder with several subfolders. Custom API scripts and associated permissions appear under the api folder as .js and .json files respectively (the .json files persist a JSON representation of the security settings for your endpoints). Similarly, table scripts and table permissions appear as .js and .json files, but since table scripts are separate per CRUD operation, they follow the naming convention of <tablename>.<operationname>.js. Finally, scheduled job scripts appear in the scheduler folder, and the shared folder is provided as a convenient location for you to store code shared by multiple scripts and a few miscellaneous things such as the APNS feedback script. Lets modify the table script todos.js file so that we have slightly better error handling when an exception occurs when we query our Table service: todos.js tableService.queryEntities(query, function(error, todoItems){     if (error) {         console.error("Error querying table: " + error);         response.send(500);     } else {         response.send(200, todoItems);     }        }); Save these changes, and now back in the command line prompt commit the changes and push them to the Mobile Services: > git add . > git commit –m "better error handling in todos.js" > git push Once deployment of the changes is complete, they will take effect immediately, and you will also see the changes be reflected in the portal: With the new Source Control feature, we’re making it really easy for you to edit your mobile service locally and push changes in an atomic fashion without sacrificing ease of use in the Windows Azure Portal. Mobile Services: NPM Module Support The new Mobile Services source control support also allows you to add any Node.js module you need in the scripts beyond the fixed set provided by Mobile Services. For example, you can easily switch to use Mongo instead of Windows Azure table in our example above. Set up Mongo DB by either purchasing a MongoLab subscription (which provides MongoDB as a Service) via the Windows Azure Store or set it up yourself on a Virtual Machine (either Windows or Linux). Then go the service folder of your local git repository and run the following command: > npm install mongoose This will add the Mongoose module to your Mobile Service scripts.  After that you can use and reference the Mongoose module in your custom API scripts to access your Mongo database: var mongoose = require('mongoose'); var schema = mongoose.Schema({ text: String, completed: Boolean });   exports.get = function (request, response) {     mongoose.connect('<your Mongo connection string> ');     TodoItemModel = mongoose.model('todoitem', schema);     TodoItemModel.find(function (err, items) {         if (err) {             console.log('error:' + err);             return response.send(500);         }         response.send(200, items);     }); }; Don’t forget to push your changes to your mobile service once you are done > git add . > git commit –m "Switched to use Mongo Labs" > git push Now our Mobile Service app is using Mongo DB! Note, with today’s update usage of custom Node.js modules is limited to Custom API scripts only. We will enable it in all scripts (including data and custom CRON tasks) shortly. New Mobile Services NuGet package, including .NET 4.5 support A few months ago we announced a new pre-release version of the Mobile Services client SDK based on portable class libraries (PCL). Today, we are excited to announce that this new library is now a stable .NET client SDK for mobile services and is no longer a pre-release package. Today’s update includes full support for Windows Store, Windows Phone 7.x, and .NET 4.5, which allows developers to use Mobile Services from ASP.NET or WPF applications. You can install and use this package today via NuGet. Mobile Services and Web Sites: Free 20MB Database for Mobile Services and Web Sites Starting today, every customer of Windows Azure gets one Free 20MB database to use for 12 months free (for both dev/test and production) with Web Sites and Mobile Services. When creating a Mobile Service or a Web Site, simply chose the new “Create a new Free 20MB database” option to take advantage of it: You can use this free SQL Database together with the 10 free Web Sites and 10 free Mobile Services you get with your Windows Azure subscription, or from any other Windows Azure VM or Cloud Service. Notification Hubs: Android Broadcast Push Notification Support Earlier this year, we introduced a new capability in Windows Azure for sending broadcast push notifications at high scale: Notification Hubs. In the initial preview of Notification Hubs you could use this support with both iOS and Windows devices.  Today we’re excited to announce new Notification Hubs support for sending push notifications to Android devices as well. Push notifications are a vital component of mobile applications.  They are critical not only in consumer apps, where they are used to increase app engagement and usage, but also in enterprise apps where up-to-date information increases employee responsiveness to business events.  You can use Notification Hubs to send push notifications to devices from any type of app (a Mobile Service, Web Site, Cloud Service or Virtual Machine). Notification Hubs provide you with the following capabilities: Cross-platform Push Notifications Support. Notification Hubs provide a common API to send push notifications to iOS, Android, or Windows Store at once.  Your app can send notifications in platform specific formats or in a platform-independent way.  Efficient Multicast. Notification Hubs are optimized to enable push notification broadcast to thousands or millions of devices with low latency.  Your server back-end can fire one message into a Notification Hub, and millions of push notifications can automatically be delivered to your users.  Devices and apps can specify a number of per-user tags when registering with a Notification Hub. These tags do not need to be pre-provisioned or disposed, and provide a very easy way to send filtered notifications to an infinite number of users/devices with a single API call.   Extreme Scale. Notification Hubs enable you to reach millions of devices without you having to re-architect or shard your application.  The pub/sub routing mechanism allows you to broadcast notifications in a super-efficient way.  This makes it incredibly easy to route and deliver notification messages to millions of users without having to build your own routing infrastructure. Usable from any Backend App. Notification Hubs can be easily integrated into any back-end server app, whether it is a Mobile Service, a Web Site, a Cloud Service or an IAAS VM. It is easy to configure Notification Hubs to send push notifications to Android. Create a new Notification Hub within the Windows Azure Management Portal (New->App Services->Service Bus->Notification Hub): Then register for Google Cloud Messaging using https://code.google.com/apis/console and obtain your API key, then simply paste that key on the Configure tab of your Notification Hub management page under the Google Cloud Messaging Settings: Then just add code to the OnCreate method of your Android app’s MainActivity class to register the device with Notification Hubs: gcm = GoogleCloudMessaging.getInstance(this); String connectionString = "<your listen access connection string>"; hub = new NotificationHub("<your notification hub name>", connectionString, this); String regid = gcm.register(SENDER_ID); hub.register(regid, "myTag"); Now you can broadcast notification from your .NET backend (or Node, Java, or PHP) to any Windows Store, Android, or iOS device registered for “myTag” tag via a single API call (you can literally broadcast messages to millions of clients you have registered with just one API call): var hubClient = NotificationHubClient.CreateClientFromConnectionString(                   “<your connection string with full access>”,                   "<your notification hub name>"); hubClient.SendGcmNativeNotification("{ 'data' : {'msg' : 'Hello from Windows Azure!' } }", "myTag”); Notification Hubs provide an extremely scalable, cross-platform, push notification infrastructure that enables you to efficiently route push notification messages to millions of mobile users and devices.  It will make enabling your push notification logic significantly simpler and more scalable, and allow you to build even better apps with it. Learn more about Notification Hubs here on MSDN . Summary The above features are now live and available to start using immediately (note: some of the services are still in preview).  If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using them today.  Visit the Windows Azure Developer Center to learn more about how to build apps with it. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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  • How to add dynamic profile fields in Invision Power Board?

    - by user361908
    I run a game server and want to link the persons in game character name and stats to Invision Power Board. I've setup IPB so players currently login with their in game login. That means their username on the forum is the same as their username for the game. They can have multiple characters on 1 account so ideally I'd like to allow them to choose a main character and display an actual image of that character and allow them to display other characters if they are online. Currently I'm doing something like this by hacking profileFields.php but it's messy and not very efficient on the user or server end. My code currently uses 2 custom fields which the player can enter their character names in. To display only their main character they enter the name in the first field. To also display other characters if they are online they enter the same name into the second field. To resolve the IDs I have to run a lot of queries. I know PHP but I am not familiar with IPBs code at all. I just need pointed in a direction where I can combine the 2 fields into 1 field. tl;dr: Here is my setup: Invision Power Board 3 Data is stored in MySQL on the same server the forum is hosted on. Usernames on the forum are identical to usernames in the game Here is a breakdown of what I'd like to do: In the edit profile section I need to resolve the forum username to the games account id then: Display a list of characters and allow them to choose which characters they want to display if they are online as well as a default character that will be displayed if none are online. In the posts user info pane: Display the online character or the default if none are online. Here is what I need to know: How to generate a list of characters in the profile edit form and allow selection (checkbox) of each character to display as well as the selection of a default character (radio or dropdown?) How to fetch the data and place it in the posts user info pane

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  • PHP .htaccess issue, specific/dynamic keywords

    - by Kunal
    Here goes my .htaccess file's content. Options +FollowSymLinks RewriteEngine On RewriteRule ^online-products$ products.php?type=online RewriteRule ^land-products$ products.php?type=land RewriteRule ^payment-methods$ payment-methods.php RewriteRule ^withdrawal-methods$ withdrawal-methods.php RewriteRule ^deposit-methods$ deposit-methods.php RewriteRule ^product-bonuses$ product-bonuses.php RewriteRule ^law-and-regulations$ law-and-regulations.php RewriteRule ^product-news$ product-news.php RewriteRule ^product-games$ product-games.php RewriteRule ^no-products$ no-products.php RewriteRule ^page-not-found$ notfound.php RewriteCond %{SCRIPT_FILENAME} !-f RewriteCond %{SCRIPT_FILENAME} !-d RewriteRule ^casinos/(.*)$ product.php?id=$1 RewriteCond %{SCRIPT_FILENAME} !-f RewriteCond %{SCRIPT_FILENAME} !-d RewriteRule ^(.*)$ cms.php?link=$1 ErrorDocument 404 /notfound.php What I am trying to achive here is that the first set of rules apply to some specific keywords which should redirect to specific hard coded pages. But anything else parat from those keywords should redirect to cms.php as a parameter as you can see. But the problem is that every keyword is getting redirected to cms.php. Whereas I want any other keyword apart from which are already hard coded in .htaccess file should go cms.php. Not just every keyword. Example: www.sitename.com/online-products -> www.sitename.com/products.php?type=online www.sitename.com/about-the-website -> www.sitename.com/cms.php?id=about-the-website www.sitename.com/product-news -> www.sitename.com/product-news.php Also another issue I am facing is I can not use any keyword with space. Like "online-products" is fine, but I can't use "online products". Please help me out with your expert knowledge. Many thanks in advance for your kind help. Appreciate it.

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  • Save Web Articles to Read Later with Instapaper

    - by Mysticgeek
    Have you ever come across a bunch of great articles that you want to read online, but just don’t have the time? Today we take a look at an online service that allows you to read your articles later, either online, or on an iPhone, or eReader. Instapaper Instapaper is an awesome tool that allows you to save web pages so you can read them at a later time. Not only does it save an online article to read later, but also gives you several choices for where you want to read it. Sign up for a free account, and drag the “Read Later” bookmarklet to the bookmarks bar in your browser. To save a page you’ll need to be logged into your account. When you’re at a page that you can’t read right away, just click on the Read Later button in the bookmarks bar. After clicking the Read Later button, a small message is displayed indicating that the page has been saved to the Instapaper site. Save as many pages as you want, and when you’re ready to read them, go to the Instapaper site and you’ll see a list of the articles you saved. You can click on the link to go directly to the saved oage, read it as text (leaving out a bunch of images), or archive the article for later. One of the really appealing beta features is you can save the article in .mobi format for a Kindle, or ePub format for other eReaders such a the Sony Reader. Another neat feature is the “Instapaper Text” bookmarklet that lets you view an article on a graphics heavy page with only text, but doesn’t save it to your account. Before After There are also other cool features such as iPhone Apps, Kindle automatic wireless delivery, send items to Google Reader, and more. If you wish you could collect all of the neat articles you run across each day for reading later via multiple formats, Instapaper is a great tool for the job. Check Out Instapaper Similar Articles Productive Geek Tips Save Pages for Later With Reading List Extension for FirefoxGreat Geek SitesAbout the GeekHow-To Geek Changes in ProgressMake Outlook 2007 Mark Items as Read When Viewed in Reading Pane TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Classic Cinema Online offers 100’s of OnDemand Movies OutSync will Sync Photos of your Friends on Facebook and Outlook Windows 7 Easter Theme YoWindoW, a real time weather screensaver Optimize your computer the Microsoft way Stormpulse provides slick, real time weather data

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  • Unable to apt-get upgrade in ubuntu 11.10

    - by blackhole
    These are the errors shows by different client Update Manager: Traceback (most recent call last): File "/usr/lib/python2.7/dist-packages/aptdaemon/worker.py", line 968, in simulate trans.unauthenticated = self._simulate_helper(trans) File "/usr/lib/python2.7/dist-packages/aptdaemon/worker.py", line 1092, in _simulate_helper return depends, self._cache.required_download, \ File "/usr/lib/python2.7/dist-packages/apt/cache.py", line 235, in required_download pm.get_archives(fetcher, self._list, self._records) SystemError: E:Method has died unexpectedly!, E:Sub-process returned an error code (100), E:Method /usr/lib/apt/methods/ did not start correctly Synaptic package Manager E: Method has died unexpectedly! E: Sub-process returned an error code (100) E: Method /usr/lib/apt/methods/ did not start correctly E: Unable to lock the download directory Command: sudo apt-get upgrade Reading package lists... Done Building dependency tree Reading state information... Done The following packages will be upgraded: libfreetype6 libfreetype6-dev 2 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. Failed to exec method /usr/lib/apt/methods/ E: Method has died unexpectedly! E: Sub-process returned an error code (100) E: Method /usr/lib/apt/methods/ did not start correctly Can anyone one tell me how to resolve these issues ? I have no volatile packages or anything so i am even posting the preview of my sources.list file. # deb cdrom:[Ubuntu 10.10 _Maverick Meerkat_ - Release i386 (20101007)]/ maverick main restricted # See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to # newer versions of the distribution. deb http://in.archive.ubuntu.com/ubuntu/ oneiric main restricted ## Major bug fix updates produced after the final release of the ## distribution. deb http://in.archive.ubuntu.com/ubuntu/ oneiric-updates main restricted ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team. Also, please note that software in universe WILL NOT receive any ## review or updates from the Ubuntu security team. deb http://in.archive.ubuntu.com/ubuntu/ oneiric universe deb http://in.archive.ubuntu.com/ubuntu/ oneiric-updates universe ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team, and may not be under a free licence. Please satisfy yourself as to ## your rights to use the software. Also, please note that software in ## multiverse WILL NOT receive any review or updates from the Ubuntu ## security team. deb http://in.archive.ubuntu.com/ubuntu/ oneiric multiverse deb http://in.archive.ubuntu.com/ubuntu/ oneiric-updates multiverse ## Uncomment the following two lines to add software from the 'backports' ## repository. ## N.B. software from this repository may not have been tested as ## extensively as that contained in the main release, although it includes ## newer versions of some applications which may provide useful features. ## Also, please note that software in backports WILL NOT receive any review ## or updates from the Ubuntu security team. # deb http://in.archive.ubuntu.com/ubuntu/ maverick-backports main restricted universe multiverse # deb-src http://in.archive.ubuntu.com/ubuntu/ maverick-backports main restricted universe multiverse ## Uncomment the following two lines to add software from Canonical's ## 'partner' repository. ## This software is not part of Ubuntu, but is offered by Canonical and the ## respective vendors as a service to Ubuntu users. deb http://archive.canonical.com/ubuntu oneiric partner deb-src http://archive.canonical.com/ubuntu oneiric partner ## This software is not part of Ubuntu, but is offered by third-party ## developers who want to ship their latest software. deb http://extras.ubuntu.com/ubuntu oneiric main deb-src http://extras.ubuntu.com/ubuntu oneiric main deb http://in.archive.ubuntu.com/ubuntu/ oneiric-security main restricted deb http://in.archive.ubuntu.com/ubuntu/ oneiric-security universe deb http://in.archive.ubuntu.com/ubuntu/ oneiric-security multiverse # deb http://archive.canonical.com/ lucid partner Here is the preview of my sources.list file

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  • Interrupted Upgrade from 11.10 to 12.04

    - by Tamil
    My upgrade using alternative iso from 11.10 to 12.04 got interrupted and I had to hard restart my machine. Now I feel that everything is recovered except my already installed packages like vim. How do I backup my home folder for fresh installation of ubuntu? Following are the errors I'm facing I couldn't mark any package for re-installation in synaptic or remove and install too. output of sudo apt-get install vim Building dependency tree Reading state information... Done Package vim is not available, but is referred to by another package. This may mean that the package is missing, has been obsoleted, or is only available from another source E: Package 'vim' has no installation candidate If I try installing it from synaptic I get apache2.2-common: Package apache2.2-common has no available version, but exists in the database. This typically means that the package was mentioned in a dependency and never uploaded, has been obsoleted or is not available with the contents of sources.list my sources.list file # added by the release upgrader # deb cdrom:[Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release amd64 (20120822.4)]/ precise main restricted # added by the release upgrader # # deb cdrom:[Ubuntu 12.04.1 LTS _Precise Pangolin_ - Release amd64 (20120822.4)]/ precise main restricted # deb cdrom:[Ubuntu 11.04 _Natty Narwhal_ - Release amd64 (20110427.1)]/ natty main restricted # See http://help.ubuntu.com/community/UpgradeNotes for how to upgrade to # newer versions of the distribution. deb http://archive.ubuntu.com/ubuntu precise main restricted deb-src http://archive.ubuntu.com/ubuntu precise main restricted ## Major bug fix updates produced after the final release of the ## distribution. deb http://archive.ubuntu.com/ubuntu precise-updates main restricted deb-src http://archive.ubuntu.com/ubuntu precise-updates main restricted ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team. Also, please note that software in universe WILL NOT receive any ## review or updates from the Ubuntu security team. deb http://archive.ubuntu.com/ubuntu precise universe deb-src http://archive.ubuntu.com/ubuntu precise universe deb http://archive.ubuntu.com/ubuntu precise-updates universe deb-src http://archive.ubuntu.com/ubuntu precise-updates universe ## N.B. software from this repository is ENTIRELY UNSUPPORTED by the Ubuntu ## team, and may not be under a free licence. Please satisfy yourself as to ## your rights to use the software. Also, please note that software in ## multiverse WILL NOT receive any review or updates from the Ubuntu ## security team. deb http://archive.ubuntu.com/ubuntu precise multiverse deb-src http://archive.ubuntu.com/ubuntu precise multiverse deb http://archive.ubuntu.com/ubuntu precise-updates multiverse deb-src http://archive.ubuntu.com/ubuntu precise-updates multiverse ## Uncomment the following two lines to add software from the 'backports' ## repository. ## N.B. software from this repository may not have been tested as ## extensively as that contained in the main release, although it includes ## newer versions of some applications which may provide useful features. ## Also, please note that software in backports WILL NOT receive any review ## or updates from the Ubuntu security team. # deb http://us.archive.ubuntu.com/ubuntu/ natty-backports main restricted universe multiverse # deb-src http://us.archive.ubuntu.com/ubuntu/ natty-backports main restricted universe multiverse deb http://archive.ubuntu.com/ubuntu precise-security main restricted deb-src http://archive.ubuntu.com/ubuntu precise-security main restricted deb http://archive.ubuntu.com/ubuntu precise-security universe deb-src http://archive.ubuntu.com/ubuntu precise-security universe deb http://archive.ubuntu.com/ubuntu precise-security multiverse deb-src http://archive.ubuntu.com/ubuntu precise-security multiverse ## Uncomment the following two lines to add software from Canonical's ## 'partner' repository. ## This software is not part of Ubuntu, but is offered by Canonical and the ## respective vendors as a service to Ubuntu users. deb http://archive.canonical.com/ubuntu precise partner # deb-src http://archive.canonical.com/ubuntu natty partner ## This software is not part of Ubuntu, but is offered by third-party ## developers who want to ship their latest software. deb http://extras.ubuntu.com/ubuntu precise main deb-src http://extras.ubuntu.com/ubuntu precise main # deb http://tamil.3758_gmail.com:[email protected]/free unstable main # disabled on upgrade to oneiric # deb http://debian.datastax.com/natty oneiric main # disabled on upgrade to oneiric sudo apt-get update Err http://archive.ubuntu.com precise InRelease Err http://archive.canonical.com precise InRelease Err http://archive.ubuntu.com precise-updates InRelease Err http://archive.ubuntu.com precise-security InRelease Err http://extras.ubuntu.com precise InRelease Err http://archive.canonical.com precise Release.gpg Unable to connect to 172.16.140.249:3142: Err http://archive.ubuntu.com precise Release.gpg Unable to connect to 172.16.140.249:3142: Err http://archive.ubuntu.com precise-updates Release.gpg Unable to connect to 172.16.140.249:3142: Err http://extras.ubuntu.com precise Release.gpg Unable to connect to 172.16.140.249:3142: Err http://archive.ubuntu.com precise-security Release.gpg Unable to connect to 172.16.140.249:3142: W: Failed to fetch http://archive.ubuntu.com/ubuntu/dists/precise/InRelease

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  • Does Your Customer Engagement Create an Ah Feeling?

    - by Richard Lefebvre
    An (Oracle CX Blog) article by Christina McKeon Companies that successfully engage customers all have one thing in common. They make it seem easy for the customer to get what they need. No one would argue that brands don’t want to leave customers with this “ah” feeling. Since 94% of customers who have a low-effort service experience will buy from that company again, it makes financial sense for brands.1 Some brands are thinking differently about how they engage their customers to create ah feelings. How do they do it? Toyota is a great example of using smart assistance technology to understand customer intent and answer questions before customers hit the submit button online. What is unique in this situation is that Toyota captures intent while customers are filling out email forms. Toyota analyzes the data in the form and suggests responses before the customer sends the email. The customer gets the right answer, and the email never makes it to your contact center — which makes you and the customer happy. Most brands are fully aware of chat as a service channel, but some brands take chat to a whole new level. Beauty.com, part of the drugstore.com and Walgreens family of brands, uses live chat to replicate the personal experience that one would find at high-end department store cosmetic counters. Trained beauty advisors, all with esthetician or beauty counter experience, engage in live chat sessions with online shoppers to share immediate advice on the best products for their personal needs. Agents can watch customer activity online and determine the right time to reach out and offer help, just as help would be offered in a brick-and-mortar store. And, agents can co-browse along with the customer helping customers with online check-out. These personal chat discussions also give Beauty.com the opportunity to present products, advertise promotions, and resolve customer issues when they arise. Beauty.com converts approximately 25% of chat sessions into product orders. Photobox, the European market leader in online photo services, wanted to deliver personal and responsive service to its 24 million members. It ensures customer inquiries on personalized photo products are routed based on agent knowledge so customers get what they need from the company experts. By using a queuing system to ensure that the agent with the most appropriate knowledge handles the query, agent productivity increased while response times to 1,500 customer queries per day decreased. A real-time dashboard prevents agents from being overloaded with queries. This approach has produced financial results with a 15% increase in sales to existing customers and a 45% increase in orders from newly referred customers.

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  • WebCenter Customer Spotlight: Fundação Petrobras de Seguridade Social

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter Solution Summary Fundação Petrobras de Seguridade Social (PetroS) is a Brazilian nonprofit organization pension fund serving 152 private companies with more then 145,000 plan participants and  managing a portfolio of  US$35.9 billion in equity. PetroS business objective was to implement a robust and flexible online solution to enable the foundation to successfully compete in the pension marketplace. PetroS implemented a robust, flexible and highly available database solution based on Oracle Database 11g, Enterprise Edition and modernized the company’s Web portal using Oracle WebCenter Suite.  The solution enables PetroS to make an average of 5,000 online loans per month to its 110,000 qualifying participants and supports 2,000 online consultations daily. Company ProfileFundação Petrobras de Seguridade Social (Petrobras Social Security Foundation)—better known as PetroS—is a pension fund founded in the 1970s to pay supplementary retirement benefits to Petrobras employees. Later, the foundation expanded its market to include 152 private companies, including Sanasa, Repsol YPF and Alesat. The Foundation, a nonprofit organization, has more than 145,000 plan participants, US$35.9 billion in equity, and a loan portfolio of US$730 million. Business ChallengesPetroS business objectives were to implement a robust and flexible solution to enable the foundation to successfully compete in the pension marketplace without affecting its monthly payments to 60,000 beneficiaries and to extend service delivery through the Web to better serve the fund’s more than 145,000 participants. Solution DeployedPetroS worked with Oracle Consulting to implement a robust, flexible and high available database solution based on Oracle Database 11g, Enterprise Edition and modernized the company’s Web portal using Oracle WebCenter Suite, enabling PetroS to deliver more flexible services to pension plan participants. Business ResultsThe solution enables PetroS to make an average of 5,000 online loans per month to its 110,000 qualifying participants and supports 2,000 online consultations daily. “The combination of Oracle Database 11g and Oracle WebCenter Suite has helped us deliver faster and better service for over 130,000 clients who participate in the 96 supplementary pension plans we currently offer. It has certainly helped to fuel our growth.” Newton Carneiro da Cunha, Diretor Administrativo, Fundação Petrobrás de Seguridade Social           Additional Information PetroS Customer Snapshot Oracle WebCenter Suite Oracle Database 11g, Enterprise Edition Oracle Real Application Clusters Oracle Diagnostics Pack Oracle Tuning Pack Oracle Consulting

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