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• Set iPhone Style Location Based Alerts On Your Android Device With Google Now

  - by Gopinath

  Location based alerts of iPhone are very useful. You can set an alert to popup as soon as you reach a specific location like “Pickup milk and eggs” when I’m near a grocery store. This feature was missing in Android for a long time, but last week at Google I/O conference Google released an update to Google Now which supports location based alerts. To setup a location based alert 1. Launch Google Now 2. Type or say add reminder 3. By default it shows time based alert interface, switch it location based by touching Location icon 4. Set reminder text, choose a location and touch Set reminder 5. Your alert is set now and as soon as you are close by the specified location, you’ll see an alert on your device. This is a nice feature and I’m using it quite often for the past couple of days.  There are couple of things missing from the current version of Google Now location based alerts– recurring alerts and ability to set alerts on leaving a specific location. It is not possible to recur location based alerts. You will be alerted only once as soon as you reach the location and it is not possible to repeat the alert next time you visit the location. Lets say you want to be reminded to say hi to friend’s parents whenever you are travelling close by their home. It does not work. The second missing feature is something basic and some how Google did not incorporate in their first iteration. Lets say you are at office now and you want to set up alert to pickup flowers when you leave office. Sounds like a simple use case for location based alerts right? But there is no way to set this type of alerts. Google Now alerts you as soon as you reach a location, but not when you leave a location. Do you have an Android that supports Google Now? If so what are your thoughts on location based alerts?

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• Expanding Influence and Community

  - by Johnm

  When I was just nine years of age my father introduced me to the computer. It was a Radio Shack TRS-80 Color Computer (aka: CoCo). He shared with me the nuances of writing BASIC and it wasn't long before I was in the back seat of the school bus scribbling, on a pad of paper, the code I would later type. My father demonstrated that while my friends were playing their Atari 2600 consoles, I had the unique opportunity to create my own games on the Coco. One of which provided a great friend of mine hours and hours of hilarity and entertainment. It wasn't long before my father was inviting me to tag along as he drove to the local high school where a gathering of fellow Coco enthusiasts assembled. In these meetings all in attendance would chat about their latest challenges and solutions. They would swap the labors of their sleepless nights eagerly gazing into their green and black screens. Friendships were built and business partners were developed. While these experiences at the time in my pre-teen mind were chalked up to simply sharing time with my father, it had a tremendous impact on me later in life. This past weekend I attended the Louisville SQL Saturday (#45). It was great to see that there were some who brought along their children. It is encouraging to see fresh faces in the crowd at our  monthly IndyPASS meetings. Each time I see the youthful eyes peering from the audience while the finer details of SQL Server is presented, I cannot help but to be transported back to the experiences that I enjoyed in those Coco days. It is exciting to think of how these experiences are impacting their lives and stimulating their minds. Some of these children have actually approached me asking questions about what was presented or simply bragging about their latest discovery in programming. One of the topics that arose in the "Women in Technology" session in Louisville, which was masterfully facilitated by Kathi Kellenberger, was exploring how we could ignite the spark of interest in databases among the youth. It was awesome to hear that there were some that volunteer their time to share their experiences with students. It made me wonder what user groups could achieve if we were to consider expanding our influence and community beyond our immediate peers to include those who are simply enjoying their time with their father or mother.

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• Lenovo Thinkpad X1 Carbon support

  - by Robottinosino

  I am considering selling my Mac to get money towards a Lenovo Thinkpad X1 because what I really want to do is to be running an Ubuntu system all the time. Is this machine completely supported in Ubuntu, with no tiny little feature missing just because I am "going Linux"? Optional user story section, skip to the question below if you don't have time: I have a friend who bought a "works on Ubuntu" system a year ago and has hated the fact ever since: battery lasts less than if he boots in Windows (which he despises) and he ascribes that to "no good OS/harware integration and support for advanced chipset power management features", odd behaviour on suspend/resume/hibernate (says: "when it works 90% of the time and the other 10% it makes you lose your work is as good as broken - 90% is the same as 0% he says), some occasional graphics card glitches he can perfectly well live with and has almost grown affectionate to, and finally, and that is what would make him undo his choice if he could, bad "input device drivers". He says: trackpoint and trackpad just "feel different", "so much better" on Windows and that was impossible to know from the website brochure. That story makes me very doubtful... but I want to abandon this "walled garden" of prison that is my Mac and go Ubuntu all the way, no doubt about that! My dilemma at this time is just: "I don't want to live with those eternal frustrations for sure"! Here's a directly answerable phrasing of my question: Is the Lenovo Thinkpad X1 supported on Ubuntu? Yes/no, which version? Which hardware features are not supported? Provide a list Optionally: sort the list in descending order of frustration from your experience Optionally: mention if there are acceptable workarounds to the "out-of-the-box" condition described in the earlier points and whether this ameliorates frustration at least to "tolerable" levels Comment: the Ubuntu hardware certification page is so not-for-end-users it's unreal. Whoa. What would make it end-user friendly is: Link to "buy here and you'll be just fine, this is the right configuration for you, it'll work as long as you press BUY on that page and don't browse further" Remove mentions of may and might not work. Just tell it straight: press buy here and you will get a working system with the exception of A, B, C (so that I can decide whether the philosophical "freedom pleasure" I get from escaping an Apple world is enough to off-balance the loss, for instance, of Bluetooth capabilities (something that I of course use on my Mac) but "could" lose to use free (as in freedom) software The certification page fails to dispel doubts in me as an end-user. I don't feel "eased into Ubuntu", I feel "partially informed".

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• Alert: It is No Longer 1982, So Why is CRM Still There?

  - by Mike Stiles

  Hot off the heels of Oracle’s recent LinkedIn integration announcement and Oracle Marketing Cloud Interact 2014, the Oracle Social Cloud is preparing for another big event, the CRM Evolution conference and exhibition in NYC. The role of social channels in customer engagement continues to grow, and social customer engagement will be a significant theme at the conference. According to Paul Greenberg, CRM Evolution Conference Chair, author, and Managing Principal at The 56 Group, social channels have become so pervasive that there is no longer a clear reason to make a distinction between “social CRM” and traditional CRM systems. Why not? Because social is a communication hub every bit as vital and used as the phone or email. What makes social different is that if you think of it as a phone, it’s a party line. That means customer interactions are far from secret, and social connections are listening in by the hundreds, hearing whether their friend is having a positive or negative experience with your brand. According to a Mention.com study, 76% of brand mentions are neutral, neither positive nor negative. These mentions fail to get much notice. So think what that means about the remaining 24% of mentions. They’re standing out, because a verdict, about you, is being rendered in them, usually with emotion. Suddenly, where the R of CRM has been lip service and somewhat expendable in the past, “relationship” takes on new meaning, seriousness, and urgency. Remarkably, legions of brands still approach CRM as if it were 1982. Today, brands must provide customer experiences the customer actually likes (how dare they expect such things). They must intimately know not only their customers, but each customer, because technology now makes personalized experiences possible. That’s why the Oracle Social Cloud has been so mission-oriented about seamlessly integrating social with sales, marketing and customer service interactions so the enterprise can have an actionable 360-degree view of the customer. It’s the key to that customer-centricity we hear so much about these days. If you’re attending CRM Evolution, Chris Moody, Director of Product Marketing for the Oracle Marketing Cloud, will show you how unified customer experiences and enhanced customer centricity will help you attract and keep ideal customers and brand advocates (“The Pursuit of Customer-Centricity” Aug 19 at 2:45p ET) And Meg Bear, Group Vice President for the Oracle Social Cloud, will sit on a panel talking about “terms of engagement” and the ways tech can now enhance your interactions with customers (Aug 20 at 10a ET). If you can’t be there, we’ll be doing our live-tweeting thing from the @oraclesocial handle, so make sure you’re a faithful follower. You’ll notice NOBODY is writing about the wisdom of “company-centricity.” Now is the time to bring your customer relationship management into the socially connected age. @mikestilesPhoto: Sue Pizarro, freeimages.com

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• Best Advice Ever: Learn By Helping Others

  - by Argenis

  I remember when back in 2001 my friend and former SQL Server MVP Carlos Eduardo Rojas was busy earning his MVP street-cred in the NNTP forums, aka Newsgroups. I always thought he was playing the Sheriff trying to put some order in a Wild Wild West town by trying to understand what these people were asking. He spent a lot of time doing this stuff – and I thought it was just plain crazy. After all, he was doing it for free. What was he gaining from all of that work? It was not until the advent of Twitter and #SQLHelp that I realized the real gain behind helping others. Forget about the glory and the laurels of others thanking you (and thinking you’re the best thing ever – ha!), or whatever award with whatever three letter acronym might be given to you. It’s about what you learn in the process of helping others. See, when you teach something, it’s usually at a fixed date and time, and on a specific topic. But helping others with their issues or general questions is something that goes on 24x7, on whatever topic under the sun. Just go look at sites like DBA.StackExchange.com, or the SQLServerCentral forums. It’s questions coming in literally non-stop from all corners or the world. And yet a lot of people are willing to help you, regardless of who you are, where you come from, or what time of day it is. And in my case, this process of helping others usually leads to me learning something new. Especially in those cases where the question isn’t really something I’m good at. The delicate part comes when you’re ready to give an answer, but you’re not sure. Often times I’ll try to validate with Internet searches and what have you. Often times I’ll throw in a question mark at the end of the answer, so as not to look authoritative, but rather suggestive. But as time passes by, you get more and more comfortable with that topic. And that’s the real gain.  I have done this for many years now on #SQLHelp, which is my preferred vehicle for providing assistance. I cannot tell you how much I’ve learned from it. By helping others, by watching others help. It’s all knowledge and experience you gain…and you might not be getting all that in your day job today. Such thing, my dear reader, is invaluable. It’s what will differentiate yours amongst a pack of resumes. It’s what will get you places. Take it from me - a guy who, like you, knew nothing about SQL Server.

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• Create a kind of Interface c++ [migrated]

  - by Liuka

  I'm writing a little 2d rendering framework with managers for input and resources like textures and meshes (for 2d geometry models, like quads) and they are all contained in a class "engine" that interacts with them and with a directX class. So each class have some public methods like init or update. They are called by the engine class to render the resources, create them, but a lot of them should not be called by the user: //in pseudo c++ //the textures manager class class TManager { private: vector textures; .... public: init(); update(); renderTexture(); //called by the "engine class" loadtexture(); gettexture(); //called by the user } class Engine { private: Tmanager texManager; public: Init() { //initialize all the managers } Render(){...} Update(){...} Tmanager* GetTManager(){return &texManager;} //to get a pointer to the manager //if i want to create or get textures } In this way the user, calling Engine::GetTmanager will have access to all the public methods of Tmanager, including init update and rendertexture, that must be called only by Engine inside its init, render and update functions. So, is it a good idea to implement a user interface in the following way? //in pseudo c++ //the textures manager class class TManager { private: vector textures; .... public: init(); update(); renderTexture(); //called by the "engine class" friend class Tmanager_UserInterface; operator Tmanager_UserInterface*(){return reinterpret_cast<Tmanager_UserInterface*>(this)} } class Tmanager_UserInterface : private Tmanager { //delete constructor //in this class there will be only methods like: loadtexture(); gettexture(); } class Engine { private: Tmanager texManager; public: Init() Render() Update() Tmanager_UserInterface* GetTManager(){return texManager;} } //in main function //i need to load a texture //i always have access to Engine class engine-GetTmanger()-LoadTexture(...) //i can just access load and get texture; In this way i can implement several interface for each object, keeping visible only the functions i (and the user) will need. There are better ways to do the same?? Or is it just useless(i dont hide the "framework private functions" and the user will learn to dont call them)? Before i have used this method: class manager { public: //engine functions userfunction(); } class engine { private: manager m; public: init(){//call manager init function} manageruserfunciton() { //call manager::userfunction() } } in this way i have no access to the manager class but it's a bad way because if i add a new feature to the manager i need to add a new method in the engine class and it takes a lot of time. sorry for the bad english.

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• Nails vs Screws (C# List vs Dictionary)

  - by MarkPearl

  General This may sound like a typical noob statement, but I’m finding out in a very real way that just because you have a solution to a problem, doesn’t necessarily mean it is the best solution. This was reiterated to me when a friend of mine suggested I look at using Dictionaries instead of Lists for a particular problem – he was right, I have always just assumed that because lists solved my problem I did not need to look elsewhere. So my new manifesto to counter this ageless problem is as follows… Look for a solution that will logically work Once you have a solution look for possible alternatives Decide why your current solution is the best approach compared to the alternatives If it is.. use it till something better comes along, if it isnt…. change What’s the difference between Lists & Dictionaries Both lists and dictionaries are used to store collections of data. Assume we had the following declarations… var dic = new Dictionary<string, long>(); var lst = new List<long>(); long data;   With a list, you simply add the item to the list and it will add the item to the end of the list. lst.Add(data); With a dictionary, you need to specify some sort of key and the data you want to add so that it can be uniquely identified. dic.Add(uniquekey, data);   Because with a dictionary you now have unique identifier, in the background they provide all sort’s of optimized algorithms to find your associated data. What this means is that if you are wanting to access your data it is a lot faster than a List. So when is it appropriate to use either class? For me, if I can guarantee that each item in my collection will have a unique identifier, then I will use Dictionaries instead of Lists as there is a considerable performance benefit when accessing each data item. If I cannot make this sort of guarantee, then by default I will use a list. I know this is all really basic, and I hope I haven’t missed some fundamental principle… If anyone would like to add their 2 cents, please feel free to do so…

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• Why can't I install Microsoft Office 2007 in Ubuntu 11.04?

  - by DK new

  I am very new to Ubuntu and only just getting a hang of it, and my questions might sound stupid especially because I am a learner in terms of techie things as well. So because of the nature of work where everyone uses stupid Windows and Microsoft, I need to have access to MS Office 2007/2010 as documents with too many tables or images open all haywire in Libre Office (which has otherwise been great!). I have been reading up about installing MS Office through WINE/PlayonLinux, but have been unsuccessful so far. I downloaded a MS Office 2007 package from Pirate Bay, which I extracted into a folder. I tried numerous different ways to install through WINE and PlayonLinux, but will discuss the one which seems to be getting me somewhere. http://www.webupd8.org/2011/01/how-to-install-microsoft-office-2007-in.html ..... Initially, when I would click on the install button of MS Office, I get a message saying "The install location you selected does not have 1558MB free space. Free up space from the selected install location or choose a different install location". The install location in this case said "C:\Program Files\Microsoft Office", which confused me as I don't have drives named as C, Z etc. I went to configure WINE and under the drives tab, created a drive named A with the path location /media/cd025f16-433b-4a90-abb6-bb7a025d0450/. Also the space thing is confusing as I have at least 450GB of unused space on my computer. anyways, when I selected the A drive for installation, the installation starts, but soon I get the following error message, "Office cannot find Office.en-us\OfficeLR.Cab. Browse to a valid installation source" .... The part saying "OfficeLR.Cab" have said different things after the Office bit every time I have made an attempt. When I select the Office.en-us sub-folder or any other folder within the folder where MS Office 2007 is saved, it says "invalid source"! I have been trying to get this sorted since 15hrs now (addictive!) and have learnt loads of things in the process, but have not managed to crack it. It might be something stupidly simple I am not aware off that is stopping it. I would really appreciate some help! Thanks a lot.. Also I am still getting used to the language, so might have many questions Also I am using Ubuntu 11.04 (tag 11.04). Also I think I don't have windows -- when my friend installed Ubuntu on my new laptop which had Windows 7, he was trying to keep windows in a separate partition, but something happened and windows was not there! Looking forward to some support! Again thanks a lot

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• Curating projects of deceased friends

  - by Ant

  A very good friend of mine, and an avid programmer, recently passed away. He left nearly 40 projects on BitBucket. Most of them are public, but a few of them are marked as private. I've decided to take on curation duties for the projects rather than leave his work to disappear. If you have been in the same situation, what did you do? Did you open-source everything? Continue development? Delete it all? I'm very interested to hear other people's experiences. There are a few reasons why some of the projects are marked as private (private projects on BitBucket are visible only to invited users and the original creator): One of them is an iOS web app that was free in the app store. I've had to remove the app from the store as I'm shutting down his web sites as a favour to his widow. However, I've already made the app public under the GPL v3 (he was a big GPL supporter). One of them contains proprietary code. It can't be open-sourced. Others are very much work-in-progress. I don't know if he intended to make them into hosted, paid services or if he wanted to give the code away under an open-source licence when they were finished. Here's a list of the private projects: Some kind of living cell simulator that uses SBML along with Runge-Kutta and Euler algorithms to do... something. There's a fair amount of code here but I don't know what it does or how far along it is. No docs. An accountacy application; it seems to have a solid DB design behind it but there's little code on top of that. A website whose purpose is to suggest good restaurants. Built on yii. Seems to have a lot of code but I'd need to set up a WAMP stack to see how far along it is. A website intended to host memorials to people who suffered from the same problem he was. Built on Joomla. I'm not sure how much of the code is just Joomla and how much is custom; again, I'd need to get Joomla running to find out. I'd just introduced him to Mercurial and BitBucket. All of the private projects are single commits of codebases he wasn't using version control with/was previously using SVN. I don't have the SVN repositories so I can't see the commit logs.

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• Oracle Business Intelligence Customers: Have Your Voice Heard in the "2011Wisdom of the Crowds Business Intelligence Market Survey"

  - by tobin.gilman(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Old friend and industry colleague Howard Dresner has just launched the second edition of his "Wisdom of the Crowds Business Intelligence Survey".  I was hoping Howard would offer me a 60 inch flat panel TV, or at least an iPad 2 if I promote the survey in a blog post.  It saddens me to report that no spiffs of any kind are forthcoming. Zip, zilch, nada.   Not even a Dresner Advisory Services LLC mouse pad!   But I'm going to use this space to encourage Oracle BI customers to participate in the survey anyway. The Wisdom of the Crowds survey combines social media, crowd sourcing, and good old fashioned market research to provide vendors and customers alike an unvarnished and insightful snap shot of what's top of mind with business intelligence professionals.  If you are an Oracle BI user, here's what you get in return for the ten minutes it takes to complete the survey.  First, you get your voice heard. Second, Dresner Advisory Services will give you a complimentary copy of the final report for your own use.   Here's the link:   http://www.surveymonkey.com/s/woc2011-oracle  Act now.  Take the survey and get the complimentary report.  It's almost as good as a 60 inch flat panel or an iPad 2.

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• Down to the Wire - Yet More Solaris Things to See at OpenWorld (and JavaOne!)

  - by Larry Wake

  San Francisco is bracing for the annual invasion. The airport's jammed, the tweets are flying, and the numbers are crazy: more than 50,000 attendees and 2,500+ sessions, taking over Moscone Convention Center, two streets, Union Square, and seemingly every hotel in town (98,000 hotel room nights). So yeah, it's busy. And it's not just OpenWorld--we've also got JavaOne, MySQL Connect, and four other sub-events going on as well. Speaking of JavaOne, you can find Solaris-related activity there, too -- I've highlighted one hands-on lab below. Here's a last pre-event roundup of activities for consideration; enjoy the show(s)! (Remember, Schedule Builder is your friend; use it with the session numbers below to register.) Monday, October 1st: 3:15 PM - General Session: Accelerate Your Business with the Oracle Hardware Advantage(GEN9691, Moscone North Hall D) John Fowler, head of Oracle's Systems organization, will talk about Oracle hardware technology and how it's co-engineered with other key technologies, including Oracle Solaris. Tuesday, October 2nd: 10:15 AM - Building an IaaS Platform with SPARC, Oracle Solaris 11, and Oracle VM Server for SPARC(CON4431, Moscone South 270)Get the birds-eye lowdown (whatever that means) on how U.S. Cellular  built its Infrastructure as a Service (IaaS) cloud delivery platform with Oracle’s SPARC T4 servers, Oracle Solaris 11, Oracle Solaris Cluster 4, and Oracle VM Server for SPARC. The session covers the high-level design, business case made, implementation details, and lessons learned. 11:45 AM - Oracle Solaris 11 Panel: Insights and Directions from Oracle Solaris Core Engineering(CON8790, Moscone South 252) This has been one of the livelier Solaris-related sessions in years past (and I'm not saying that just because I get to moderate it this year). A panel of core engineers responsible for a wide range of key Solaris technologies will talk about some of the interesting work they've been doing -- but mostly we keep time open for the panel to take questions from attendees, because that's the fun part. Wednesday, October 3rd: 10:00 AM - Tracing Your Java Application Tuning on Oracle Solaris with DTrace(HOL10214, Hilton San Francisco, Franciscan A/B/C/D) This JavaOne hands-on lab will show how to use the DTrace framework to dynamically trace your Java applications on Oracle Solaris and uncover new tuning opportunities. Thursday, October 4th: 12:45 PM - Oracle Solaris 11: Optimized for Oracle Database, Oracle WebLogic Server, and Java(CON8800, Moscone South 252) Explore how Oracle Solaris 11 has been built to be the best platform for the cloud and enterprise applications, with built-in optimizations to improve performance and deliver unique functionality with Oracle Database, Oracle WebLogic Server, and Java.

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• SQLAuthority News – SQL Server Technology Evangelists and Evangelism

  - by pinaldave

  This is the exact conversation that I had with three people during the recent SQL Server Public Training. Person 1: “Are you an SQL Server Evangelist?” Pinal : “No, but Vinod Kumar is.” Person 1: “Who are you?” Person 2: “He is Pinal, haha!” Person 1: “I know that, but don’t you evangelize SQL Server Technology?” Pinal : “Hmm… I do that…” Person 1: “In that case, why don’t you call yourself an Evangelist?” Pinal : “…! …” Person 2: “Good Question! Who are you Pinal?” Pinal : “I think you are asking my title, is that correct?” Person 1: “Maybe.” Pinal : “I am a Mentor, and I work for Solid Quality Mentors.” Person 2: “I have seen you listing yourself as the Founder of SQLAuthority.com… so…” Pinal : “Yeah that’s true.” Person 3: “Let me summarize what these people are asking. What they are asking is that you can have multiple titles, so is being an evangelist one of your titles or not?” Pinal : “Well, I am an SQL Server MVP and lots of people say that we are also evangelists of technology. In fact,  we are all evangelists of technology, aren’t we?” Person 1: “So let me come back to my original topic: If you are an SQL Server Evangelist, then what is this evangelism?” Person 2: “And who is Vinod Kumar – I have heard about him a lot.” Pinal : “Oh okay. Now I got it. Let me explain …” The answer was quite long but since this conversation, I have been thinking about the words “evangelist” and “evangelism.” I think being an evangelist is one of the most respected jobs in the world and to do this job one must bear lots of responsibilities. There were two questions asked to me, so let me answer both one by one. Who is Vinod Kumar? Vinod Kumar is a Technology Evangelist for Microsoft and one of the most respected persons in the SQL Server Community in India. Let me copy-paste my note from the previous TechEd India 2010 article. “I attended 2 sessions of Vinod Kumar. Vinod is a natural storyteller so there was no doubt that his sessions would be jam-packed. People attended his sessions simply because Vinod was the best speaker in the event. He did not have a single time that disappointed audience; he is truly a good speaker. He knows his stuff very well. I personally do not think that in India he can be compared to anyone for SQL.” Pinal Dave and Vinod Kumar What is Technology Evangelism? Here I am listing three posts written by Vinod Kumar, wherein he talks about Technology Evangelism and Technology Evangelist in an in-depth manner. They are highly-regarded articles in the Community. Evangelism beyond boundaries with an Evangelists !!! Technology Evangelism Demystified New face of Online Technology Evangelism I strongly recommend reading them all. These are wonderful blog posts. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: About Me, MVP, Pinal Dave, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology

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• USB Drive Not recognized

  - by user36582

  My Friend's Pen Drive, which was working well very well just few days ago, is not being recognized after getting used by a virus affected machine. Its not on fdisk -l or lsusb However in dmesg I can see the following: [ 977.300013] usb 5-2: new full speed USB device using uhci_hcd and address 2 [ 977.420014] usb 5-2: device descriptor read/64, error -71 [ 977.644023] usb 5-2: device descriptor read/64, error -71 [ 977.860013] usb 5-2: new full speed USB device using uhci_hcd and address 3 [ 977.980013] usb 5-2: device descriptor read/64, error -71 [ 978.204013] usb 5-2: device descriptor read/64, error -71 [ 978.420013] usb 5-2: new full speed USB device using uhci_hcd and address 4 [ 978.828015] usb 5-2: device not accepting address 4, error -71 [ 978.940015] usb 5-2: new full speed USB device using uhci_hcd and address 5 [ 979.348013] usb 5-2: device not accepting address 5, error -71 [ 979.348292] hub 5-0:1.0: unable to enumerate USB device on port 2 [ 1017.848015] usb 5-2: new full speed USB device using uhci_hcd and address 6 [ 1017.968012] usb 5-2: device descriptor read/64, error -71 [ 1018.192017] usb 5-2: device descriptor read/64, error -71 [ 1018.408014] usb 5-2: new full speed USB device using uhci_hcd and address 7 [ 1018.528012] usb 5-2: device descriptor read/64, error -71 [ 1018.752023] usb 5-2: device descriptor read/64, error -71 [ 1018.968012] usb 5-2: new full speed USB device using uhci_hcd and address 8 [ 1019.376019] usb 5-2: device not accepting address 8, error -71 [ 1019.488011] usb 5-2: new full speed USB device using uhci_hcd and address 9 [ 1019.896016] usb 5-2: device not accepting address 9, error -71 [ 1019.896308] hub 5-0:1.0: unable to enumerate USB device on port 2 [ 1049.984016] usb 5-1: new full speed USB device using uhci_hcd and address 10 [ 1050.104014] usb 5-1: device descriptor read/64, error -71 [ 1050.328014] usb 5-1: device descriptor read/64, error -71 [ 1050.544014] usb 5-1: new full speed USB device using uhci_hcd and address 11 [ 1050.664018] usb 5-1: device descriptor read/64, error -71 [ 1050.888019] usb 5-1: device descriptor read/64, error -71 [ 1051.104025] usb 5-1: new full speed USB device using uhci_hcd and address 12 [ 1051.512014] usb 5-1: device not accepting address 12, error -71 [ 1051.624101] usb 5-1: new full speed USB device using uhci_hcd and address 13 [ 1052.032014] usb 5-1: device not accepting address 13, error -71 [ 1052.032991] hub 5-0:1.0: unable to enumerate USB device on port 1 What these Errors actually mean and how Can I get this pen drive Back to work ??

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• Required Skill Sets Of A Software Architect

  The question has been asked as to what is the required skill sets of a software architect. The answer to this is that it truly depends. When I state that it depend, it depends on the organization, industry, and skill sets available on the open market and internally within a company. With open ended skill sets even Napoleon Dynamite could be an architect. Napoleon Dynamite’s Skills Pedro: Have you asked anybody yet? Napoleon Dynamite: No, but who would? I don't even have any good skills. Pedro: What do you mean? Napoleon Dynamite: You know, like nunchuck skills, bow hunting skills, computer hacking skills... Girls only want boyfriends who have great skills. Pedro: Aren't you pretty good at drawing, like animals and warriors and stuff? This example might be a little off base but it does illustrate a point. What are the real required skills of a software architect? In my opinion, an architect needs to demonstrate the knowledge of the following three main skill set categories so that they are successful. General Skill Sets of an Architect Basic Engineering Skills Organizational  Skills Interpersonal Skills Basic Engineering Skills are a very large part of what a software architect deal with on a daily bases when designing or updating systems. Think about it, how good would a lead mechanic be if they did not know how to fix or repair cars? They would not be, and that is my point that architects need to have at least some basic skills regarding engineering. The skills listed below are generic in nature because they change from job to job, so in this discussion I am trying to focus more on generalities so that anyone can apply this information to their individual situation. Common Basic Engineering Skills Data Modeling Code Creation Configuration Testing Deployment/Publishing System and Environment Knowledge Organizational Skills If an Architect works for or with an origination then they will need strong organization skills to survive. An architect is no use to a project if the project is missed managed. Additionally, budgets and timelines can really affect a company and their products when established deadlines are repeated not meet. By not meeting these timelines a company is forced to cancel the project and waste all the money and time spent or spend more money until it is completed, if it is ever completed. Common Organizational Skills Project Management Estimation (Cost and Time) Creation and Maintenance of Accepted Standards Interpersonal Skills For me personally Interpersonal skill ranks above the other types of skill sets because an architect can quickly pick up the other two skill sets by communicating with other team/project members so that they are quickly up to speed on a project. Additionally, in order for an architect to manage a project or even derive rough estimates they will more than likely have to consult with others actually working on the code (Programmers/Software Engineers) to get there estimates since they will be the ones actually working on the changes to be implemented. Common Interpersonal Skills Good Communicator Focus on projects success over personal Honors roles within a team Reference: Taylor, R. N., Medvidovic, N., & Dashofy, E. M. (2009). Software architecture: Foundations, theory, and practice Hoboken, NJ: John Wiley & Sons

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• Developer Training – Importance and Significance – Part 1

  - by pinaldave

  Developer Training - Importance and Significance - Part 1 Developer Training – Employee Morals and Ethics – Part 2 Developer Training – Difficult Questions and Alternative Perspective - Part 3 Developer Training – Various Options for Developer Training – Part 4 Developer Training – A Conclusive Summary- Part 5 Can anyone remember their final day of schooling?  This is probably a silly question because – of course you can!  Many people mark this as the most exciting, happiest day of their life.  It marks the end of testing, the end of following rules set by teachers, and the beginning of finally being able to earn money and work in your chosen field. Beginning in Real World However, many former-students will be disappointed to find out that once they become employees, learning is not over.  Many companies are discovering the importance and benefits to training their employees.  You can breathe a sigh of relief, though, because much for this kind of training there are not usually tests! We often think that we go to school for our younger years so that we do all our learning all at once, and then for the rest of our lives we use that knowledge.  But in so many cases, but especially for developers, the opposite is true.  It takes many years of schools to learn the basics of a field, and then our careers are spent learning to become experts. For this, and so many other reasons, training is very important.  Example one: developer training leads to better employees.  A company is only as good as the people it employs, and one way to ensure that you have employed the right candidate is through training.  Training can take a regular “stone” and polish it into a “diamond.”  Employees who have been well-trained will be better at their jobs and produce a better product. Most Expensive Resource Did you know that one of the most expensive operating costs for any company is not buying goods, or advertising, but its employees – especially having to hire new employees.  Bringing in new people, getting them up to speed, and providing them with perks to attract them to a company is a huge cost for companies.  So employee retention – keep the employees you already have, and keeping them happy – is incredibly important from a business aspect.  And research shows that a well-trained employee is a happy employee.  They feel more confident in their job, happier with their position, and more cared-about – and therefore less likely to leave in search of a better job.  Employee training leads to better retention. Good Moral On the subject of keeping employees happy in order to keep them at a company, the complement to that research shows that happier employees are more efficient and overall better at their jobs.  You don’t have to be a scientist to figure out why this is true.  An employee who feel that his company cares about him and his educational future will work harder for the company.  He or she will put in that extra hour during the busy season that makes all the difference in the end.  Good morale is good for the company. If good morale is better for the company, you know that it goes hand-in-hand with something even better – better efficiency.  An employee who is well trained obviously knows more about their job and all the technical aspects.  That means when a problem crops up – and they inevitably do – this employee will be well-equipped to deal with that problem with fewer problems, and no need to go searching for help from higher up.  When employees are well trained, companies run more smoothly. A Better Product Of course, all of these “pros” for employee training are leading up to the one thing that companies truly care about – a better product.  We have shown that employees who have been trained to be competitive in the market are happier at the company, they are more efficient, and their morale is better.  The overall result is that the company’s product – whether it is a database, piece of equipment, or even a physical good – is better.  And a better product will always be more competitive on the market. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Developer Training, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• GPU Debugging with VS 11

  - by Daniel Moth

  With VS 11 Developer Preview we have invested tremendously in parallel debugging for both CPU (managed and native) and GPU debugging. I'll be doing a whole bunch of blog posts on those topics, and in this post I just wanted to get people started with GPU debugging, i.e. with debugging C++ AMP code. First I invite you to watch 6 minutes of a glimpse of the C++ AMP debugging experience though this video (ffw to minute 51:54, up until minute 59:16). Don't read the rest of this post, just go watch that video, ideally download the High Quality WMV. Summary GPU debugging essentially means debugging the lambda that you pass to the parallel_for_each call (plus any functions you call from the lambda, of course). CPU debugging means debugging all the code above and below the parallel_for_each call, i.e. all the code except the restrict(direct3d) lambda and the functions that it calls. With VS 11 you have to choose what debugger you want to use for a particular debugging session, CPU or GPU. So you can place breakpoints all over your code, then choose what debugger you want (CPU or GPU), and you'll only be able to hit breakpoints for the code type that the debugger engine understands – the remaining breakpoints will appear as unbound. If you want to hit the unbound breakpoints, you'd have to stop debugging, and start again with the other debugger. Sorry. We suck. We know. But once you are past that limitation, I think you'll find the experience truly rewarding – seriously! Switching debugger engines With the Developer Preview bits, one way to switch the debugger engine is through the project properties – see the screenshots that follow. This one is showing the CPU option selected, which is basically the default that you are all familiar with: This screenshot is showing the GPU option selected, by changing the debugger launcher (notice that this applies for both the local and remote case): You actually do not have to open the project properties just for switching the debugger engine, you can switch the selection from the toolbar in VS 11 Developer Preview too – see following screenshot (the effect is the same as if you opened the project properties and switched there) Breakpoint behavior Here are two screenshots, one showing a debugging session for CPU and the other a debugging session for GPU (notice the unbound breakpoints in each case) …and here is the GPU case (where we cannot bind the CPU breakpoints but can the GPU breakpoint, which is actually hit) Give C++ AMP debugging a try So to debug your C++ AMP code, pull down the drop down under the 'play' button to select the 'GPU C++ Direct3D Compute Debugger' menu option, then hit F5 (or the 'play' button itself). Then you can explore debugging by exploring the menus under the Debug and under the Debug->Windows menus. One way to do that exploration is through the C++ AMP debugging walkthrough on MSDN. Another way to explore the C++ AMP debugging experience, you can use the moth.cpp code file, which is what I used in my BUILD session debugger demo. Note that for my demo I was using the latest internal VS11 bits, so your experience with the Developer Preview bits won't be identical to what you saw me demonstrate, but it shouldn't be far off. Stay tuned for a lot more content on the parallel debugger in VS 11, both CPU and GPU, both managed and native. Comments about this post by Daniel Moth welcome at the original blog.

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• How does Microsoft Word And Excel Run without any installation?

  - by Sathya

  I was having a discussion on bookmarks in Word with a friend, and he suggested me to check out his implementation of a query in Word. Since I did not have Microsoft Word installed, I told him I don't have Word so I won't be able to test it. To this, he mentioned that he'll send the executables and it will work - I argued that without an installation this will fail. I was rather shocked when he sent me the standalone executables and on running them, Word actually launched and I was able to use almost every functionality o_0 How's this possible? I've never installed Microsoft Office on my system, this isn't any "portable" app or VMWare ThinStall ( thanks nhinkle, didn't know about this). There are absolutely no Microsoft Office related files - except for winword.exe and excel.exe. Curiously even Microsoft Excel works fine with just the standalone executable. winword.exe size is about 38 MB, and excel.exe size is just 35kb, which makes it even more strange. I'm running on Windows XP, the files were from Office 2003. I was discussing this on Chat prior to posting, here's the conversation

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• Trying to reconcile global ip address and Vhosts

  - by puk

  I have been using my local machine as a web server for a while, and I have several websites set up locally on my machine, all with similar Vhost files like the one seen here /etc/apache2/sites-available/john.smith.com: <VirtualHost *:80> RewriteEngine on RewriteOptions Inherit ServerAdmin [email protected] ServerName john.smith.com ServerAlias www.john.smith.com DocumentRoot /home/john/smith # Possible values include: debug, info, notice, warn, error, crit, # alert, emerg. LogLevel warn LogFormat "%v %l %u %t \"%r\" %>s %b" comonvhost CustomLog /var/log/apache2/access.log comonvhost </VirtualHost> then I set up the /etc/hosts file like so for every Vhost: 192.168.1.100 www.john.smith.com john.smith.com 192.168.1.100 www.jane.smith.com jane.smith.com 192.168.1.100 www.joe.smith.com joe.smith.com 192.168.1.100 www.jimbob.smith.com jimbob.smith.com Now I am hosting my friend's website until he gets a permanent domain. I have port forwarding set up to redirect port 80 to my machine, but I don't understand how the global ip fits into all of this. Do I for example use the following web site addresses (assume global ip is 12.34.56.789): 12.34.56.789.john.smith 12.34.56.789.jane.smith 12.34.56.789.joe.smith 12.34.56.789.jimbob.smith

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• Silverlight Cream for March 26, 2010 -- #821

  - by Dave Campbell

  In this Issue: Max Paulousky, Christian Schormann, John Papa, Phani Raj, David Anson(-2-, -3-), Brad Abrams(-2-), and Jeff Wilcox(-2-, -3-). Shoutouts: Jeff Wilcox posted his material from mix and some preview TestFramework bits: Unit Testing Silverlight & Windows Phone Applications – talk now online At MIX10, Jeff Wilcox demo'd an app called "Peppermint"... here's the bleeding edge demo: “Peppermint” MIX demo sources Erik Mork and Co. have put out their weekly This Week In Silverlight 3.25.2010 Brad Abrams has all his materials posted for his MIX10 session Mix2010: Search Engine Optimization (SEO) for Microsoft Silverlight... including play-by-play of the demo and all source. Do you use Rooler? Well you should! Watch a video Pete Brown did with Pete Blois on Expression Blend, Windows Phone, Rooler Interested in Silverlight and XNA for WP7? Me too! Michael Klucher has a post outlining the two: Silverlight and XNA Framework Game Development and Compatibility From SilverlightCream.com: Modularity in Silverlight Applications - An Issue With ModuleInitializeException Max Paulousky has a truly ugly error trace listed by way of not having a reference listed, and the obvious simple solution. Next time he'll talk about the difficult situations. Using SketchFlow to Prototype for Windows Phone Christian Schormann has a tutorial up on using Expression Blend to develop for WP7 ... who better than Christian for that task?? Silverlight TV 18: WCF RIA Services Validation John Papa held forth with Nikhil Kothari on WCF RIA Services and validation just prior to MIX10, and was posted yesterday. Building SL3 applications using OData client Library with Vs 2010 RC Phani Raj walks through building an OData consumer in SL3, the first problem you're going to hit, and the easy solution to it. Tip: When creating a DependencyProperty, follow the handy convention of "wrapper+register+static+virtual" David Anson has a couple more of his 'Tips' up... this first is about Dependency Properties again... having a good foundation for all your Dependency Properties is a great way to avoid problems. Tip: Do not assign DependencyProperty values in a constructor; it prevents users from overriding them In the next post, David Anson talks about not assigning Dependency Property values in a constructor and gives one of the two ways to get around doing so. Tip: Set DependencyProperty default values in a class's default style if it's more convenient In his latest post, David Anson gives the second way to avoid setting a Dependency Property value in the constructor. Silverlight 4 + RIA Services - Ready for Business: Search Engine Optimization (SEO) Brad Abrams Abrams adds SEO to the tutorial series he's doing. He begins with his PDC09 session material on the subject and then takes off on a great detailed tutorial all with source. Silverlight 4 + RIA Services - Ready for Business: Localizing Business Application Brad Abrams then discusses localization and Silverlight in another detailed tutorial with all code included. Silverlight Toolkit and the Windows Phone: WrapPanel, and a few others Jeff Wilcox has a few WP7 posts I'm going to push today. This first is from earlier this week and is about using the Toolkit in WP7 and better than that, he includes the bits you need if all you want is the WrapPanel Data binding user settings in Windows Phone applications In the next one from yesterday, Jeff Wilcox demonstrates saving some user info in Isolated Storage to improve the user experience, and shares all the necessary plumbing files, and other external links as well. Displaying 2D QR barcodes in Windows Phone applications In a post from today, Jeff Wilcox ported his Silverlight 2D QR Barcode app from last year into WP7 ... just very cool... get the source and display your Microsoft Tag. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone    MIX10

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• Disable raid member check upon mount to mount damaged nvidia raid1 member

  - by Halfgaar

  Hi, A friend of mine destroyed his Nvidia RAID1 array somehow and in trying to fix it, he ended up with a non-working array. Because of the RAID metadata, the actual disk data was stored at an offset from the beginning. I was able to identify this offset with dd and a hexeditor and then I used losetup to create a loop device with the proper offset, so that I could mount the partition. It was then that I ran into problems, namely that mount says: "mount: unknown filesystem type 'nvidia_raid_member'". I also had this when trying to mount a Linux MD component the other day, and because I can remember that doing that in the past worked, I surmised that it may be some kind of protection. I therefore booted an old Sysrescue CD and tried it there, which worked (because of the older version of mount/libc/kernel/whatever). I still need to try to get more data, and because I don't want to keep using that SysrecueCD, I'd like to be able to mount the disk on my normal system. So, my question is: can the check for a disk being a raid member be disabled? I guess I could also zero out blocks that look like the raid block, but I'd rather not... I made an image of the disk with par2 data, so it's revertable, but still...

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• AirPort Express Discoverability

  - by andybjackson

  I bought an AirPort Express to enable music in a different part of a friend's house using the AirTunes feature. Unfortunately, iTunes or the AirPort Utility don't reliably discover the existence of the device. If I use the "Configure Other..." function within the AirPort Utility and enter the AirPort Express' IP address and password, then I can reliably get access in a daughter window to configure it. This seems to nudge the underlying AirPort Utility into "finding" and displaying the AirPort Express, which it doesn't do on its own even after clicking the "Rescan" button. iTunes then also seems to cotton on to this discovery and present the AiportExpress as an AirTunes option at the bottom right of iTunes. Things then works as we'd like them to. If I close down the AirPort Utility, then iTunes loses the AirPort Express AirTunes speaker, often giving "An unkown error (-15006) occurred while connecting to the remote speaker". Of course, starting the Airport Utility, forcing it to recognise the Airport Express and then starting iTunes, isn't the ease of use I was after. Background info: iTunes is running on Windows XP. The AirPort Express is running in wireless client mode (i.e. is connecting to an unsecured wireless network in the house with nothing connected to its ethernet port). The network router is a Swisscom Motorola 3347NWG (with firmware 7.8.5r1). I have already tried: Disabling the Windows XP firewall Updating the AirPort Express firmware, the AirPort Utility and the router firmware Ensuring Wireless privacy and similar potetnially problematic router settings are off Solutions, or even just ideas of other things to try would be gratefully received.

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• Oracle’s New Memory-Optimized x86 Servers: Getting the Most Out of Oracle Database In-Memory

  - by Josh Rosen, x86 Product Manager-Oracle

  With the launch of Oracle Database In-Memory, it is now possible to perform real-time analytics operations on your business data as it exists at that moment – in the DRAM of the server – and immediately return completely current and consistent data. The Oracle Database In-Memory option dramatically accelerates the performance of analytics queries by storing data in a highly optimized columnar in-memory format.  This is a truly exciting advance in database technology.As Larry Ellison mentioned in his recent webcast about Oracle Database In-Memory, queries run 100 times faster simply by throwing a switch.  But in order to get the most from the Oracle Database In-Memory option, the underlying server must also be memory-optimized. This week Oracle announced new 4-socket and 8-socket x86 servers, the Sun Server X4-4 and Sun Server X4-8, both of which have been designed specifically for Oracle Database In-Memory.  These new servers use the fastest Intel® Xeon® E7 v2 processors and each subsystem has been designed to be the best for Oracle Database, from the memory, I/O and flash technologies right down to the system firmware.Amongst these subsystems, one of the most important aspects we have optimized with the Sun Server X4-4 and Sun Server X4-8 are their memory subsystems.  The new In-Memory option makes it possible to select which parts of the database should be memory optimized.  You can choose to put a single column or table in memory or, if you can, put the whole database in memory.  The more, the better.  With 3 TB and 6 TB total memory capacity on the Sun Server X4-4 and Sun Server X4-8, respectively, you can memory-optimize more, if not your entire database.   Sun Server X4-8 CMOD with 24 DIMM slots per socket (up to 192 DIMM slots per server) But memory capacity is not the only important factor in selecting the best server platform for Oracle Database In-Memory.  As you put more of your database in memory, a critical performance metric known as memory bandwidth comes into play.  The total memory bandwidth for the server will dictate the rate in which data can be stored and retrieved from memory.  In order to achieve real-time analysis of your data using Oracle Database In-Memory, even under heavy load, the server must be able to handle extreme memory workloads.  With that in mind, the Sun Server X4-8 was designed with the maximum possible memory bandwidth, providing over a terabyte per second of total memory bandwidth.  Likewise, the Sun Server X4-4 also provides extreme memory bandwidth in an even more compact form factor with over half a terabyte per second, providing customers with scalability and choice depending on the size of the database.Beyond the memory subsystem, Oracle’s Sun Server X4-4 and Sun Server X4-8 systems provide other key technologies that enable Oracle Database to run at its best.  The Sun Server X4-4 allows for up 4.8 TB of internal, write-optimized PCIe flash while the Sun Server X4-8 allows for up to 6.4 TB of PCIe flash.  This enables dramatic acceleration of data inserts and updates to Oracle Database.  And with the new elastic computing capability of Oracle’s new x86 servers, server performance can be adapted to your specific Oracle Database workload to ensure that every last bit of processing power is utilized.Because Oracle designs and tests its x86 servers specifically for Oracle workloads, we provide the highest possible performance and reliability when running Oracle Database.  To learn more about Sun Server X4-4 and Sun Server X4-8, you can find more details including data sheets and white papers here. Josh Rosen is a Principal Product Manager for Oracle’s x86 servers, focusing on Oracle’s operating systems and software.  He previously spent more than a decade as a developer and architect of system management software. Josh has worked on system management for many of Oracle's hardware products ranging from the earliest blade systems to the latest Oracle x86 servers. 

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• Oracle Enterprise Manager 11g is Here!

  - by chung.wu

  We hope that you enjoyed the launch event. If you missed it, you may still watch it via our on demand webcast, which is being produced and will be posted very shortly. 11gR1 is a major release of Oracle Enterprise Manager, and as one would expect from a big release, there are many new capabilities that appeal to a broad set of audience. Before going into the laundry list of new features, let's talk about the key themes for this release to put things in perspective. First, this release is about Business Driven Application Management. The traditional paradigm of component centric systems management simply cannot satisfy the management needs of modern distributed applications, as they do not provide adequate visibility of whether these applications are truly meeting the service level expectations of the business users. Business Driven Application Management helps IT manage applications according to the needs of the business users so that valuable IT resources can be better focused to help deliver better business results. To support Business Driven Application Management, 11gR1 builds on the work that we started in 10g to provide better support for user experience management. This capability helps IT better understand how users use applications and the experience that the applications provide so that IT can take actions to help end users get their work done more effectively. In addition, this release also delivers improved business transaction management capabilities to make it faster and easier to understand and troubleshoot transaction problems that impact end user experience. Second, this release includes strengthened Integrated Application-to-Disk Management. Every component of an application environment, from the application logic to the application server, to database, host machines and storage devices, etc... can affect end user experience. After user experience improvement needs are identified, IT needs tools that can be used do deep dive diagnostics for each of the application environment component, analyze configurations and deploy changes. Enterprise Manager 11gR1 extends coverage of key application environment components to include full support for Oracle Database 11gR2, Exadata V2, and Fusion Middleware 11g. For composite and Java application management, two key pieces of technologies, JVM Diagnostic and Composite Application Monitoring and Modeler, are now fully integrated into Enterprise Manager so there is no need to install and maintain separate tools. In addition, we have delivered the first set of integration between Enterprise Manager Grid Control and Enterprise Manager Ops Center so that hardware level events can be centrally monitored via Grid Control. Finally, this release delivers Integrated Systems Management and Support for customers of Oracle technologies. Traditionally, systems management tools and tech support were separate silos. When problems occur, administrators used internally deployed tools to try to solve the problems themselves. If they couldn't fix the problems, then they would use some sort of support website to get help from the vendor's support staff. Oracle Enterprise Manager 11g integrates problem diagnostic and remediation workflow. Administrators can use Oracle Enterprise Manager's various diagnostic tools to begin the troubleshooting process. They can also use the integrated access to My Oracle Support to look up solutions and download software patches. If further help is needed, administrators can open service requests from right within Oracle Enterprise Manager and track status update. Oracle's support staff, using Enterprise Manager's configuration management capabilities, can collect important configuration information about customer environments in order to expedite problem resolution. This tight integration between Oracle Enterprise Manager and My Oracle Support helps Oracle customers achieve a Superior Ownership Experience for their Oracle products. So there you have it. This is a brief 50,000 feet overview of Oracle Enterprise Manager 11g. We know you are hungry for the details. We are going to write about it in the coming days and weeks. For those of you that absolutely can't wait to find out more, you may download our software to try it out today. In fact, for the first time ever, the initial release of Oracle Enterprise Manager is available for both 32 and 64 bit Linux. Additional O/S ports will arrive in the coming weeks. Please stay tuned on the Oracle Enterprise Manager blog for additional updates.

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• Printer sharing problem (win7 / WinXP): Canon pixma USB printer

  - by Rabarberski

  For a friend, I am trying to share a USB Canon pixma ip3000 printer between two computers in his home network. But I can't get it to work due tot a Canon driver problem. The printer is connected to the Windows 7 (64 bit) computer, and we would like to be able to print from a Windows XP computer. 'Normally' it should be no problem to use Windows printer sharing, however, because one machine is 32-bit and the other is 64-bit, installing an extra driver is required. T he driver provided by canon (here) is described as a 'Canon Inkjet Printer Driver Add-On Module'. The problem is that the .inf file contained in the .exe file isn't accepted as a driver when prompted by the Printer Sharing Wizard, I suspect because it is an add-on driver (whatever that may be). I've connected and installed the printer locally on the XP machine first (which works), so that the XP machine would already know the driver when using it as a network printer, but that doesn't work; the wizard still wants a driver file. Anybody suggestions how to get this working? Maybe there is some sort of generic driver (would be OK even with limited functionality)?

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• A Letter for Your CEO About Social Marketing’s Future

  - by Mike Stiles

  We’ll leave it to you to decide if or how to sneak this in front of them. Dear Chief: This social marketing thing looks serious. It’s gone beyond having a Facebook page and putting our info and a few promotions on it. It’s seriously disrupting how we’ve always done marketing. And its implications reach well beyond marketing. My concern is that we stay positioned ahead of these changes and are prepared to embrace, adapt and capitalize on these new capabilities as opposed to spending valuable time and money trying to shoehorn social into “the way we’ve always done things.” I’m also concerned about what happens if our competition executes on this before we do. The days of being able to impose our ad messaging on the masses to great effect are numbered. The public now has the tech tools and ability to filter out things that are irrelevant to them. And frankly, spending ad dollars to reach unlikely prospects isn’t the most efficient path for us either. Today, our customers have to genuinely love what we do. That starts with a renewed, customer-centric focus on the quality and usability of our product. If their experience with it is bad, they now have very connected, loud voices that will testify against us. We can’t afford that. Next, their customer service experience, before and after the sale, has to be a pleasant surprise. That requires truly knowing our customers and listening to them. Lip service won’t cut it. We have to get and use as much data on the customer as possible, interact with them wherever they want to interact with us, and commit to impressing them. If we do, they’ll get out there and advertise for us. Since peer-to-peer recommendation is the most effective marketing, that’s money in the bank. Social marketing is about forming relationships, same as how individuals use social. We want them to know us, trust us, and get real value from knowing us. That requires honesty and transparency that before now might have been uncomfortable. I propose that if we clearly make everything we do about our customers’ wants and needs, we’ll have nothing to hide. It will solidify customer loyalty, retention, and thus, revenue. These things can’t happen without certain tools and structural changes in the organization. There are social cloud platforms that integrate social management into all of the necessary areas: CRM, customer service, sales, marketing automation, content marketing, ecommerce, etc. This is will give us a real-time, complete view of the customer so their every interaction with us is attentive, personalized, accurate, relevant, and satisfying. Without it, we’re just a collage of disjointed systems, each gathering data that informs only its own departmental silo. The customer is voluntarily giving us everything we need to know about them to win them over, but we have to start listening and putting the pieces together. There’s still time. Brands are coming to terms with this transition to the socially enabled enterprise, but so far they aren’t moving very fast. Like us, they’re dealing with long-entrenched technologies and processes. CMO’s and CIO’s have to form new partnerships. Content operations have to be initiated and properly staffed and funded. Various departments must be able to utilize interconnected big data. What will separate the winners from the losers? Well chief, that’s why I’m writing you. It’s in your hands. These initiatives won’t get the kind of priority and seriousness that inspire actual deadlines & action unless they come from your desk. You have to be the champion of customer centricity. You have to be our change agent. You have to be our innovator. Otherwise, it’s going to be business as usual, and that puts us in a very vulnerable place. Sincerely, Your Team @mikestilesPhoto: Gary Scott, stock.xchng

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