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Did you miss the OFM Summer Camps III? Get access to the b2b & adapters and SOA Governance training material

- by JuergenKress

We posted the SOA Governance and b2b & adapters training material at our SOA Community Workspace (SOA Community membership required). We have no plans to post the ACM and Advanced SOA training material. Special thanks to all the trainers who delivered superb workshops. Thanks to all the partners who invested time and utilization plus travel expenses to attend the camp. Special thanks to all the international partners who traveled a long way to sunny Lisbon – including our Mexican friends! The Summer Camp feedback was excellent, everybody answered the question if he would attend a future OFM Summer Camp with YES and the overall feedback is 4,79 out of 5 (best)! For most of the trainings we had a waiting list with additional partners who want to attend. Make sure you use your middleware skills to deliver successful projects. It would be great if you can support your colegues and the community by sharing the lessons learned and best practice. Thanks for great feedback at twitter please continue to send your pictures to our twitter feed @soacommunity #OFMsummercamps or post them at our Facebook page. Here is a selection of some tweets: Walter Montantes ?México presence en #OFMSummerCamp Lisboa 2013 cc @soacommunity @AdquemTI pic.twitter.com/9NEFwsWCAq SOA Community ?thanks for attending the #OFMSummercamp - save trip home ;-) Want to attend a future training register http://www.oracle.com/goto/emea/soa #soacommunity C2B2 Consulting ?Last day at the #OFMSummercamp Oracle SOA Suite Training in Portugal @soacommunity pic.twitter.com/6LZavVlvHc Patrick Sinke ?a FollowFriday for @Oracle_B2B because 19 followers is not enough #FF #OFMSummercamp Patrick Sinke ?Yogesh Sontakke is talking about #SOA #Governance. #OFMSummercamp Nuno Cancelo ?Oracle SOA Governance - Quick Overview #OFMSummerCamp Nuno Cancelo ?Last coffee break. #OFMSummercamp pic.twitter.com/xZi9M5vAWz Scott Haaland Last day of #OFMSummercamp. It's been a great productive week..great students eager to learn. @Oracle_B2B @soacommunity . Patrick Sinke ?singletons are used to retain specific fetching order of files and records in multithread/multi-instance environment. #OFMSummercamp #SOA Patrick Sinke ?SOA's File Adapter is extremely versatile: It writes, reads and converts almost any type of file. #OFMSummercamp pic.twitter.com/XjtJF9Y5SH Patrick Sinke ?Now deep-diving into Java EE Connector Architecture (JCA). Got to do some catching up at home on this subject. #OFMSummercamp #SOA Patrick Sinke ?Today we start with security and OPSS at #OFMSummercamp Advanced #SOA training. Then some #OSB. #OFM #Oracle #whitehorses Remco Cats ?Starting the last day on #OFMSummercamp building ADF Mobile applications with BPM Nuno Cancelo ?While attending #OFMSummerCamp i notice even more the importance of designing software. Any tips in how to become an software architect? Patrick Sinke ?Extensive information on Faullt handling and policies now in Advanced #SOA track. #OFMSummercamp #oraclesoa #middleware #whitehorses C2B2 Consulting ?Geoffroy de Lamalle speaking at the #OFMSummercamp @soacommunity pic.twitter.com/m4oOyzYB2q Patrick Sinke ?Oracle Document editor is a huge tool (6GB), but contains every version and subset of EDI, HL7, etc definitions. Impressive. #OFMSummercamp Patrick Sinke ?Oracle #B2B 11g presentation on #OFMSummercamp by Scott. Unfortunately only 2 hours in SOA advanced class. Very interesting. SOA Community Bon dia #OFMSummercamp - if you are here in sunny Lisbon ;-) you can checkin at http://foursquare.com/ #soacommunity pic.twitter.com/PnmudJgJTZ Nuno Cancelo ?Beautiful day! #OFMSummercamp pic.twitter.com/nwByRM5YE1 Nuno Cancelo ?Relaxing after lunch :-) #OFMSummercamp pic.twitter.com/hOJzebCM5p SOA Community Posted pictures from OFM Summer Camp III at our facebook page - share yours! https://www.facebook.com/soacommunity #OFMSummerCamp #soacommunity Nuno Cancelo ?Coffee break: day3 #OFMSummercamp pic.twitter.com/97n1sAGhx4 Patrick Sinke #OFMSummercamp day 3; SOA Infrastructure. pic.twitter.com/ziivyw3L6q SOA Community ?@soacommunity 28 Aug Bon dia day 3 at #OFMSummercamp in Lisboa. Nial presenting ACM roadmap pic.twitter.com/iN3gTCHSbA SOA Community ?Hands-on time at the b2b & adapters training part of the #OFMSummercamp #soacommunity pic.twitter.com/9BzI7igrX8 SOA Community ?Laptop replacement at #OFMSummercamp - big thanks to Oracle Portugal for the fast help! 10 seconds to cut the cable pic.twitter.com/nwd2Px73pa SOA Community ?Hard work long training until 18.00 now enjoy the beach #ofmsummercamp #soacommunity pic.twitter.com/StogfxJNFH Walter Montantes? Primer día #OFMSummercamp pic.twitter.com/cTNDpzg5pL Miguel Delgadillo ?@walex86 Advanced SOA training by Geoffroy at #OFMSummercamp - full room hard working class pic.twitter.com/2SDz9FVhkh” si le sabes? SOA Community ?Welcome to the #OFMSummercamp in sunny Lisbon ;-) Send us your pictures of the training and city @soacommunity pic.twitter.com/i2ErZaaFbb SOA Community ?Advanced SOA training by Geoffroy at #OFMSummercamp - full room hard working class pic.twitter.com/uKjv0tV2bO Nuno Cancelo #OFMSummercamp afternoon break:) pic.twitter.com/pUaBvt2NIj Impressions of the event are posted at our facebook page. If you missed Lisbon, make sure you attend one of our Additional Middleware Trainings in Europe: We currently run 3 different training roadshows for Business Process Management & ADF & WebLogic across Europe make sure you sing-up for them: ADF & ADF Mobile or Business Process Management Suite or WebLogic Suite. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: b2b,training,education,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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Oracle SQL Developer v3.2.1 Now Available

- by thatjeffsmith

Oracle SQL Developer version 3.2.1 is now available. I recommend that everyone now upgrade to this release. It features more than 200 bug fixes, tweaks, and polish applied to the 3.2 edition. The high profile bug fixes submitted by customers and users on our forums are listed in all their glory for your review. I want to highlight a few of the changes though, as I recognize many of you lack the time and/or patience to ‘read the docs.’ That would include me, which is why I enjoy writing these kinds of blog posts. I’m lazy – just like you! No more artificial line breaks between CREATE OR REPLACE and your PL/SQL In versions 3.2 and older, when you pull up your stored procedural objects in our editor, you would see a line break inserted between the CREATE OR REPLACE and then the body of your code. In version 3.2.1, we have removed the line break. 3.1 3.2.1 Trivia Did You Know? The database doesn’t store the ‘CREATE’ or ‘CREATE OR REPLACE’ bit of your PL/SQL code in the database. If we look at the USER_SOURCE view, we can see that the code begins with the object name. So the CREATE OR REPLACE bit is ‘artificial’ The intent is to give you the code necessary to recreate your object – and have it ‘compile’ into the database. We pretty much HAVE to add the ‘CREATE OR REPLACE.’ From now on it will appear inline with the first line of your code. Exporting Tables & Views When exporting data from your tables or views, previous versions of SQL Developer presented a 3 step wizard. It allows you to choose your columns and apply data filters for what is exported. This was kind of redundant. The grids already allowed you to select your columns and apply filters. Wouldn’t it be more intuitive AND efficient to just make the grids behave in a What You See Is What You Get (WYSIWYG) fashion? In version 3.2.1, that is exactly what will happen. The wizard now only has two steps and the grid will export the data and columns as defined in the visible grid. Let the grid properties define what is actually exported! And here is what is pasted into my worksheet: "BREWERY"|"CITY" "3 Brewers Restaurant Micro-Brewery"|"Toronto" "Amsterdam Brewing Co."|"Toronto" "Ball Brewing Company Ltd."|"Toronto" "Big Ram Brewing Company"|"Toronto" "Black Creek Historic Brewery"|"Toronto" "Black Oak Brewing"|"Toronto" "C'est What?"|"Toronto" "Cool Beer Brewing Company"|"Toronto" "Denison's Brewing"|"Toronto" "Duggan's Brewery"|"Toronto" "Feathers"|"Toronto" "Fermentations! - Danforth"|"Toronto" "Fermentations! - Mount Pleasant"|"Toronto" "Granite Brewery & Restaurant"|"Toronto" "Labatt's Breweries of Canada"|"Toronto" "Mill Street Brew Pub"|"Toronto" "Mill Street Brewery"|"Toronto" "Molson Breweries of Canada"|"Toronto" "Molson Brewery at Air Canada Centre"|"Toronto" "Pioneer Brewery Ltd."|"Toronto" "Post-Production Bistro"|"Toronto" "Rotterdam Brewing"|"Toronto" "Steam Whistle Brewing"|"Toronto" "Strand Brasserie"|"Toronto" "Upper Canada Brewing"|"Toronto" JUST what I wanted And One Last Thing Speaking of export, sometimes I want to send data to Excel. And sometimes I want to send multiple objects to Excel – to a single Excel file that is. In version 3.2.1 you can now do that. Let’s export the bulk of the HR schema to Excel, with each table going to it’s own workbook in the same worksheet. Select many tables, put them in in a single Excel worksheet If you try this in previous versions of SQL Developer it will just write the first table to the Excel file. This is one of the bugs we addressed in v3.2.1. Here is what the output Excel file looks like now: Many tables - Many workbooks in an Excel Worksheet I have a sneaky suspicion that this will be a frequently used feature going forward. Excel seems to be the cornerstone of many of our popular features. Imagine that!

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Talend Enterprise Data Integration overperforms on Oracle SPARC T4

- by Amir Javanshir

The SPARC T microprocessor, released in 2005 by Sun Microsystems, and now continued at Oracle, has a good track record in parallel execution and multi-threaded performance. However it was less suited for pure single-threaded workloads. The new SPARC T4 processor is now filling that gap by offering a 5x better single-thread performance over previous generations. Following our long-term relationship with Talend, a fast growing ISV positioned by Gartner in the “Visionaries” quadrant of the “Magic Quadrant for Data Integration Tools”, we decided to test some of their integration components with the T4 chip, more precisely on a T4-1 system, in order to verify first hand if this new processor stands up to its promises. Several tests were performed, mainly focused on: Single-thread performance of the new SPARC T4 processor compared to an older SPARC T2+ processor Overall throughput of the SPARC T4-1 server using multiple threads The tests consisted in reading large amounts of data --ten's of gigabytes--, processing and writing them back to a file or an Oracle 11gR2 database table. They are CPU, memory and IO bound tests. Given the main focus of this project --CPU performance--, bottlenecks were removed as much as possible on the memory and IO sub-systems. When possible, the data to process was put into the ZFS filesystem cache, for instance. Also, two external storage devices were directly attached to the servers under test, each one divided in two ZFS pools for read and write operations. Multi-thread: Testing throughput on the Oracle T4-1 The tests were performed with different number of simultaneous threads (1, 2, 4, 8, 12, 16, 32, 48 and 64) and using different storage devices: Flash, Fibre Channel storage, two stripped internal disks and one single internal disk. All storage devices used ZFS as filesystem and volume management. Each thread read a dedicated 1GB-large file containing 12.5M lines with the following structure: customerID;FirstName;LastName;StreetAddress;City;State;Zip;Cust_Status;Since_DT;Status_DT 1;Ronald;Reagan;South Highway;Santa Fe;Montana;98756;A;04-06-2006;09-08-2008 2;Theodore;Roosevelt;Timberlane Drive;Columbus;Louisiana;75677;A;10-05-2009;27-05-2008 3;Andrew;Madison;S Rustle St;Santa Fe;Arkansas;75677;A;29-04-2005;09-02-2008 4;Dwight;Adams;South Roosevelt Drive;Baton Rouge;Vermont;75677;A;15-02-2004;26-01-2007 […] The following graphs present the results of our tests: Unsurprisingly up to 16 threads, all files fit in the ZFS cache a.k.a L2ARC : once the cache is hot there is no performance difference depending on the underlying storage. From 16 threads upwards however, it is clear that IO becomes a bottleneck, having a good IO subsystem is thus key. Single-disk performance collapses whereas the Sun F5100 and ST6180 arrays allow the T4-1 to scale quite seamlessly. From 32 to 64 threads, the performance is almost constant with just a slow decline. For the database load tests, only the best IO configuration --using external storage devices-- were used, hosting the Oracle table spaces and redo log files. Using the Sun Storage F5100 array allows the T4-1 server to scale up to 48 parallel JVM processes before saturating the CPU. The final result is a staggering 646K lines per second insertion in an Oracle table using 48 parallel threads. Single-thread: Testing the single thread performance Seven different tests were performed on both servers. Given the fact that only one thread, thus one file was read, no IO bottleneck was involved, all data being served from the ZFS cache. Read File ? Filter ? Write File: Read file, filter data, write the filtered data in a new file. The filter is set on the “Status” column: only lines with status set to “A” are selected. This limits each output file to about 500 MB. Read File ? Load Database Table: Read file, insert into a single Oracle table. Average: Read file, compute the average of a numeric column, write the result in a new file. Division & Square Root: Read file, perform a division and square root on a numeric column, write the result data in a new file. Oracle DB Dump: Dump the content of an Oracle table (12.5M rows) into a CSV file. Transform: Read file, transform, write the result data in a new file. The transformations applied are: set the address column to upper case and add an extra column at the end, which is the concatenation of two columns. Sort: Read file, sort a numeric and alpha numeric column, write the result data in a new file. The following table and graph present the final results of the tests: Throughput unit is thousand lines per second processed (K lines/second). Improvement is the % of improvement between the T5140 and T4-1. Test T4-1 (Time s.) T5140 (Time s.) Improvement T4-1 (Throughput) T5140 (Throughput) Read/Filter/Write 125 806 645% 100 16 Read/Load Database 195 1111 570% 64 11 Average 96 557 580% 130 22 Division & Square Root 161 1054 655% 78 12 Oracle DB Dump 164 945 576% 76 13 Transform 159 1124 707% 79 11 Sort 251 1336 532% 50 9 The improvement of single-thread performance is quite dramatic: depending on the tests, the T4 is between 5.4 to 7 times faster than the T2+. It seems clear that the SPARC T4 processor has gone a long way filling the gap in single-thread performance, without sacrifying the multi-threaded capability as it still shows a very impressive scaling on heavy-duty multi-threaded jobs. Finally, as always at Oracle ISV Engineering, we are happy to help our ISV partners test their own applications on our platforms, so don't hesitate to contact us and let's see what the SPARC T4-based systems can do for your application! "As describe in this benchmark, Talend Enterprise Data Integration has overperformed on T4. I was generally happy to see that the T4 gave scaling opportunities for many scenarios like complex aggregations. Row by row insertion in Oracle DB is faster with more than 650,000 rows per seconds without using any bulk Oracle capabilities !" Cedric Carbone, Talend CTO.

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2D OBB collision detection, resolving collisions?

- by Milo

I currently use OBBs and I have a vehicle that is a rigid body and some buildings. Here is my update() private void update() { camera.setPosition((vehicle.getPosition().x * camera.getScale()) - ((getWidth() ) / 2.0f), (vehicle.getPosition().y * camera.getScale()) - ((getHeight() ) / 2.0f)); //camera.move(input.getAnalogStick().getStickValueX() * 15.0f, input.getAnalogStick().getStickValueY() * 15.0f); if(input.isPressed(ControlButton.BUTTON_GAS)) { vehicle.setThrottle(1.0f, false); } if(input.isPressed(ControlButton.BUTTON_BRAKE)) { vehicle.setBrakes(1.0f); } vehicle.setSteering(input.getAnalogStick().getStickValueX()); vehicle.update(16.6666f / 1000.0f); ArrayList<Building> buildings = city.getBuildings(); for(Building b : buildings) { if(vehicle.getRect().overlaps(b.getRect())) { vehicle.update(-17.0f / 1000.0f); break; } } } The collision detection works well. What doesn't is how they are dealt with. My goal is simple. If the vehicle hits a building, it should stop, and never go into the building. When I apply negative torque to reverse the car should not feel buggy and move away from the building. I don't want this to look buggy. This is my rigid body class: class RigidBody extends Entity { //linear private Vector2D velocity = new Vector2D(); private Vector2D forces = new Vector2D(); private float mass; //angular private float angularVelocity; private float torque; private float inertia; //graphical private Vector2D halfSize = new Vector2D(); private Bitmap image; public RigidBody() { //set these defaults so we don't get divide by zeros mass = 1.0f; inertia = 1.0f; } //intialize out parameters public void initialize(Vector2D halfSize, float mass, Bitmap bitmap) { //store physical parameters this.halfSize = halfSize; this.mass = mass; image = bitmap; inertia = (1.0f / 20.0f) * (halfSize.x * halfSize.x) * (halfSize.y * halfSize.y) * mass; RectF rect = new RectF(); float scalar = 10.0f; rect.left = (int)-halfSize.x * scalar; rect.top = (int)-halfSize.y * scalar; rect.right = rect.left + (int)(halfSize.x * 2.0f * scalar); rect.bottom = rect.top + (int)(halfSize.y * 2.0f * scalar); setRect(rect); } public void setLocation(Vector2D position, float angle) { getRect().set(position, getWidth(), getHeight(), angle); } public Vector2D getPosition() { return getRect().getCenter(); } @Override public void update(float timeStep) { //integrate physics //linear Vector2D acceleration = Vector2D.scalarDivide(forces, mass); velocity = Vector2D.add(velocity, Vector2D.scalarMultiply(acceleration, timeStep)); Vector2D c = getRect().getCenter(); c = Vector2D.add(getRect().getCenter(), Vector2D.scalarMultiply(velocity , timeStep)); setCenter(c.x, c.y); forces = new Vector2D(0,0); //clear forces //angular float angAcc = torque / inertia; angularVelocity += angAcc * timeStep; setAngle(getAngle() + angularVelocity * timeStep); torque = 0; //clear torque } //take a relative Vector2D and make it a world Vector2D public Vector2D relativeToWorld(Vector2D relative) { Matrix mat = new Matrix(); float[] Vector2Ds = new float[2]; Vector2Ds[0] = relative.x; Vector2Ds[1] = relative.y; mat.postRotate(JMath.radToDeg(getAngle())); mat.mapVectors(Vector2Ds); return new Vector2D(Vector2Ds[0], Vector2Ds[1]); } //take a world Vector2D and make it a relative Vector2D public Vector2D worldToRelative(Vector2D world) { Matrix mat = new Matrix(); float[] Vectors = new float[2]; Vectors[0] = world.x; Vectors[1] = world.y; mat.postRotate(JMath.radToDeg(-getAngle())); mat.mapVectors(Vectors); return new Vector2D(Vectors[0], Vectors[1]); } //velocity of a point on body public Vector2D pointVelocity(Vector2D worldOffset) { Vector2D tangent = new Vector2D(-worldOffset.y, worldOffset.x); return Vector2D.add( Vector2D.scalarMultiply(tangent, angularVelocity) , velocity); } public void applyForce(Vector2D worldForce, Vector2D worldOffset) { //add linear force forces = Vector2D.add(forces ,worldForce); //add associated torque torque += Vector2D.cross(worldOffset, worldForce); } @Override public void draw( GraphicsContext c) { c.drawRotatedScaledBitmap(image, getPosition().x, getPosition().y, getWidth(), getHeight(), getAngle()); } } Essentially, when any rigid body hits a building it should exhibit the same behavior. How is collision solving usually done? Thanks

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Reference Data Management and Master Data: Are Relation ?

- by Mala Narasimharajan

Submitted By: Rahul Kamath Oracle Data Relationship Management (DRM) has always been extremely powerful as an Enterprise Master Data Management (MDM) solution that can help manage changes to master data in a way that influences enterprise structure, whether it be mastering chart of accounts to enable financial transformation, or revamping organization structures to drive business transformation and operational efficiencies, or restructuring sales territories to enable equitable distribution of leads to sales teams following the acquisition of new products, or adding additional cost centers to enable fine grain control over expenses. Increasingly, DRM is also being utilized by Oracle customers for reference data management, an emerging solution space that deserves some explanation. What is reference data? How does it relate to Master Data? Reference data is a close cousin of master data. While master data is challenged with problems of unique identification, may be more rapidly changing, requires consensus building across stakeholders and lends structure to business transactions, reference data is simpler, more slowly changing, but has semantic content that is used to categorize or group other information assets – including master data – and gives them contextual value. In fact, the creation of a new master data element may require new reference data to be created. For example, when a European company acquires a US business, chances are that they will now need to adapt their product line taxonomy to include a new category to describe the newly acquired US product line. Further, the cross-border transaction will also result in a revised geo hierarchy. The addition of new products represents changes to master data while changes to product categories and geo hierarchy are examples of reference data changes.1 The following table contains an illustrative list of examples of reference data by type. Reference data types may include types and codes, business taxonomies, complex relationships & cross-domain mappings or standards. Types & Codes Taxonomies Relationships / Mappings Standards Transaction Codes Industry Classification Categories and Codes, e.g., North America Industry Classification System (NAICS) Product / Segment; Product / Geo Calendars (e.g., Gregorian, Fiscal, Manufacturing, Retail, ISO8601) Lookup Tables (e.g., Gender, Marital Status, etc.) Product Categories City à State à Postal Codes Currency Codes (e.g., ISO) Status Codes Sales Territories (e.g., Geo, Industry Verticals, Named Accounts, Federal/State/Local/Defense) Customer / Market Segment; Business Unit / Channel Country Codes (e.g., ISO 3166, UN) Role Codes Market Segments Country Codes / Currency Codes / Financial Accounts Date/Time, Time Zones (e.g., ISO 8601) Domain Values Universal Standard Products and Services Classification (UNSPSC), eCl@ss International Classification of Diseases (ICD) e.g., ICD9 à IC10 mappings Tax Rates Why manage reference data? Reference data carries contextual value and meaning and therefore its use can drive business logic that helps execute a business process, create a desired application behavior or provide meaningful segmentation to analyze transaction data. Further, mapping reference data often requires human judgment. Sample Use Cases of Reference Data Management Healthcare: Diagnostic Codes The reference data challenges in the healthcare industry offer a case in point. Part of being HIPAA compliant requires medical practitioners to transition diagnosis codes from ICD-9 to ICD-10, a medical coding scheme used to classify diseases, signs and symptoms, causes, etc. The transition to ICD-10 has a significant impact on business processes, procedures, contracts, and IT systems. Since both code sets ICD-9 and ICD-10 offer diagnosis codes of very different levels of granularity, human judgment is required to map ICD-9 codes to ICD-10. The process requires collaboration and consensus building among stakeholders much in the same way as does master data management. Moreover, to build reports to understand utilization, frequency and quality of diagnoses, medical practitioners may need to “cross-walk” mappings -- either forward to ICD-10 or backwards to ICD-9 depending upon the reporting time horizon. Spend Management: Product, Service & Supplier Codes Similarly, as an enterprise looks to rationalize suppliers and leverage their spend, conforming supplier codes, as well as product and service codes requires supporting multiple classification schemes that may include industry standards (e.g., UNSPSC, eCl@ss) or enterprise taxonomies. Aberdeen Group estimates that 90% of companies rely on spreadsheets and manual reviews to aggregate, classify and analyze spend data, and that data management activities account for 12-15% of the sourcing cycle and consume 30-50% of a commodity manager’s time. Creating a common map across the extended enterprise to rationalize codes across procurement, accounts payable, general ledger, credit card, procurement card (P-card) as well as ACH and bank systems can cut sourcing costs, improve compliance, lower inventory stock, and free up talent to focus on value added tasks. Change Management: Point of Sales Transaction Codes and Product Codes In the specialty finance industry, enterprises are confronted with usury laws – governed at the state and local level – that regulate financial product innovation as it relates to consumer loans, check cashing and pawn lending. To comply, it is important to demonstrate that transactions booked at the point of sale are posted against valid product codes that were on offer at the time of booking the sale. Since new products are being released at a steady stream, it is important to ensure timely and accurate mapping of point-of-sale transaction codes with the appropriate product and GL codes to comply with the changing regulations. Multi-National Companies: Industry Classification Schemes As companies grow and expand across geographies, a typical challenge they encounter with reference data represents reconciling various versions of industry classification schemes in use across nations. While the United States, Mexico and Canada conform to the North American Industry Classification System (NAICS) standard, European Union countries choose different variants of the NACE industry classification scheme. Multi-national companies must manage the individual national NACE schemes and reconcile the differences across countries. Enterprises must invest in a reference data change management application to address the challenge of distributing reference data changes to downstream applications and assess which applications were impacted by a given change. References 1 Master Data versus Reference Data, Malcolm Chisholm, April 1, 2006.

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Financial Management: Why Move to the Cloud?

- by Kathryn Perry

A guest post by Terrance Wampler, Vice President, Financials Product Strategy, Oracle I’ve spent my career designing and developing financial management systems, most of it at Oracle. Every single day I either meet with our customers or talk to them on the phone. The time is usually spent discussing various business challenges facing CFOs and Controllers, who are running Oracle’s Financials. Lately, we’ve been talking a lot about cloud computing and whether it makes sense for finance to go to the cloud. Here are some pros and cons that might help you make that decision. Let’s start with the benefits of cloud solutions. The first is savings. With cloud services, you pay only for those commodities that you use. That makes you feel like you're getting better value for your money. Plus, you can preserve your cash for your core business and you can get a better matching of expenses and revenues. So, at the top of the list is lower total cost of ownership. The second point has to do with optimization. With cloud services, you’ll need less IT infrastructure so you can optimize your IT resources for better-value, higher-end projects. This also leads to greater financial visibility, where there's a clear cost for the set of services or features replaced by cloud services. And, the last benefit is what I call acceleration. You can save money by speeding up the initialization and deployment of the project. You don't have to deal with IT infrastructure and you can start implementing right away. We did a quick survey of about 70 CFOs at the CFO Summit last month in New York City. We asked them why they were looking at cloud services, and not necessarily just for financials. The No. 1 response was perceived lower cost of ownership. But of course there are risks to consider. The first thing most people think about in the cloud is security and ownership of data. So, will your data really be safe? Can you meet your own privacy policy requirements? Do you really want your private financial data exposed? Do you trust the provider? Is what you see really your data? Do you own it or is it managed by someone else? Security is a big concern that comes with an emotional component. The next thing in the risk category is reliability. Is the provider proven? You’re taking what you have control over – for example, standards and policies and internal service level agreements – away from your IT department and giving it to someone else. Will you still be able to adapt to shifts in your business? Will the provider be able to grow with your business effectively? Reliability means having a provider that can give you the service infrastructure that you need. And then there’s performance, which has two components in terms of risk. Going forward, will the provider be able to scale the infrastructure or service level if you have new employees or new businesses? And second, will the price you negotiate and the rate you lock in cover additional costs and rising service fees? Another piece is cost. What happens if you don't get the service level you want? What if you end the service? What happens, if after a few years, you send the service out for bid and change service? Can you move your data? Can you move the applications? Do the integrations work? These are cost components people don’t always take into account. And, the final piece is the business case. The perception is that you can get started really quickly with cloud. It has a perceived lower cost of total ownership and it feels cool because it's cloud. But do you have a good business case for moving to the cloud? Your total cost of ownership is over three years; then you’ll renew it, so your TCO is six years. Have you compared that to other internal services that you’re offering? You might already have product that you can run this new business or division on. In that same survey at the CFO Summit, the execs thought the biggest perceived risks were security of data, ability to move data back, and the ability to create a business case to actually justify the risks. So that’s the list of pros and cons. Not to leave you hanging, I will do another post on how to balance these pros and cons and make the right decision for your business.

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3 Trends for SMBs around Social, Mobile, and Sensor

- by Socially_Aware_Enterprise

While I often am talking to big companies or discussing enterprise solutions. There are times when individuals ask me about Small or Medium sized business trends. Interestingly, the Enterprise Social, Mobile, and Sensor initiatives I regularly discuss are in fact related to even the Mom and Pop storefront. The eco-system of new service players in the Social-Mobile-Sensor space generally emerge developing partnerships with enterprises as they develop and bring economy to scale to their services for the larger market. And of course Oracle has an entire division dedicated for delivering products and support to help emerging companies compete without the need to open an industrial strength credit line.. So here are some trends that we are helping large enterprises to deploy today, but small and medium businesses should be able to take advantage of by the end of this year and starting into 2015. 1) The typical small business is generally "Localized". But the ability to be "Hyper-Localized" will come as location based services become ubiquitous. Many small businesses have one or several storefronts and theirs are typically within a single regional economic footprint. While the internet provides global reach, it will be the businesses that invest in social, mobile and local that will win in the end. Of course I am a huge SoMoLo evangelist. The SMBs' content and targeting with platforms for Geo-Fencing, Geo-Conquesting and Path-Matching to HHI are all going to be accessible to them, if not for Mobile Apps, then via Mobile messaging in Social Networks that offer it.. Expect to be able to target FaceBook messaging not by city, but by store or mall… This makes being able to be "Hyper-Local" even more important. And with new proximity services coming online more than ever before, SMBs will operate and service customers with pinpoint accuracy right down to where they stand in an aisle. Geo-Conquesting will be huge for small players to place ads when customers pass through competitors regions. Car Dealers are doing this now.. But also of course iBeacons are now very cheap and getting easier to put in retail stores. The ability for sales to happen anywhere in the store via a mobile phone or tablet is huge, as it will give the small shop the flexibility to not have to "Guard the Register" as more or most transactions will be digital. Thus, M-Commerce and T-Commerce will change the job of cashier dramatically.. 2) Intra-Brand Advocacy, the idea now is that rather than just depend on your trusty social media manager and his team, you are going to push more and more individuals with expertise inside the organization to help manage, reach-out, and utilize social channels to manage the incoming questions and answers customers need. While for years CRM was the tool of the enterprise, today CRMs enable this now "Salesforce et al" capability to trickle throughout the company. This gives greater pressure to organize roles, but also flatten out the organization. Internal collaboration around topics and customer needs is going to be the key for SMBs to finally get serious about customer experiences. Their customers are online and in social networks. This includes not just B2C SMBs but also B2B companies as well. Don't believe me? To find the players just use hashtag #SocialSelling and you will see… 3) The Visual Networks will begin to move from Content Aggregators to Content Collaboration platforms, which means Pinterest, Instagram, Vine, & others will begin to move to add more features brands want, first marketing platforms, rather than unique brand partnerships as they do today, but this will open ways for SMBs to engage with clear brand messaging and metrics. Eventually providing more "Collaboration" between Brand and Consumer.. Don't think for a minute Facebook bought Oculus Rift so you could see your timeline in 3-D. The Social Networks I advise customers to invest in are ones that are audio and visual intrinsically. Players from SoundCloud to Pinterest are deploying ways for brands to harness their interactive visual or audio based social networks to sell ad units aka brand messaging. While the Social Media revolution is going on, the emphasis was on the social, today it more and more about the media in social, that enterprises soon small and medium businesses will be connected to.

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A Visual Studio Release Grows in Brooklyn

- by andrewbrust

Yesterday, Microsoft held its flagship launch event for Office 2010 in Manhattan. Today, the Redmond software company is holding a local launch event for Visual Studio (VS) 2010, in Brooklyn. How come information workers get the 212 treatment and developers are relegated to 718? Well, here’s the thing: the Brooklyn Marriott is actually a great place for an event, but you need some intimate knowledge of New York City to know that. NBC’s Studio 8H, where the Office launch was held yesterday (and from where SNL is broadcast) is a pretty small venue, but you’d need some inside knowledge to recognize that. Likewise, while Office 2010 is a product whose value is apparent. Appreciating VS 2010’s value takes a bit more savvy. Setting aside its year-based designation, this release of VS, counting the old Visual Basic releases, is the 10th version of the product. How can a developer audience get excited about an integrated development environment when it reaches double-digit version numbers? Well, it can be tough. Luckily, Microsoft sent Jay Schmelzer, a Group Program Manager from the Visual Studio team in Redmond, to come tell the Brooklyn audience why they should be excited. Turns out there’s a lot of reasons. Support fro SharePoint development is a big one. In previous versions of VS, that support has been anemic, at best. Shortage of SharePoint developers is a huge issue in the industry, and this should help. There’s also built in support for Windows Azure (Microsoft’s cloud platform) and, through a download, support for the forthcoming Windows Phone 7 platform. ASP.NET MVC, a “close-to-the-metal” Web development option that does away with the Web Forms abstraction layer, has a first-class presence in VS. So too does jQuery, the Open Source environment that makes JavaScript development a breeze. The jQuery support is so good that Microsoft now contributes to that Open Source project and offers IntelliSense support for it in the code editor. Speaking of the VS code editor, it now supports multi-monitor setups, zoom-in, and block selection. If you’re not a developer, this may sound confusing and minute. I’ll just say that for people who are developers these are little things that really contribute to productivity, and that translates into lower development costs. The really cool demo, though, was around Visual Studio 2010’s new debugging features. This stuff is hard to showcase, but I believe it’s truly breakthrough technology: imagine being able to step backwards in time to see what might have caused a bug. Cool? Now imagine being able to do that, even if you weren’t the tester and weren’t present while the testing was being done. Then imagine being able to see a video screen capture of what the tester was doing with your app when the bug occurred. VS 2010 allows all that. This could be the demise of the IWOMM (“it works on my machine”) syndrome. After the keynote, I asked Schmelzer if any of Microsoft’s competitors have debugging tools that come close to VS 2010’s. His answer was an earnest “we don’t think so.” If that’s true, that’s a big deal, and a huge advantage for developer teams who adopt it. It will make software development much cheaper and more efficient. Kind of like holding a launch event at the Brooklyn Marriott instead of 30 Rock in Manhattan! VS 2010 (version 10) and Office 2010 (version 14) aren’t the only new product versions Microsoft is releasing right now. There’s also SQL Server 2008 R2 (version 10.5), Exchange 2010 (version 8, I believe), SharePoint 2010 (version 4) and, of course, Windows 7. With so many new versions at such levels of maturity, I think it’s fair to say Microsoft has reached middle-age. How does a company stave off a potential mid-life crisis, especially when with young Turks like Google coming along and competing so fiercely? Hard to say. But if focusing on core value, including value that’s hard to play into a sexy demo, is part oft the answer, then Microsoft’s doing OK. And if some new tricks, like Windows Phone 7, can gain some traction, that might round things out nicely. Are the legacy products old tricks, or are they revised classics? I honestly don’t know, because it’s the market’s prerogative to pass that judgement. I can say this though: based on today’s show, I think Microsoft’s been doing its homework.

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Implement Tree/Details With Taskflow Regions Using EJB

- by Deepak Siddappa

This article describes on Display Tree/Details using taskflow regions.Use Case DescriptionLet us take scenario where we need to display Tree/Details, left region contains category hierarchy with items listed in a tree structure (ex:- Region-Countries-Locations-Departments in tree format) and right region contains the Employees list.In detail, Here User may drills down through categories using a tree until Employees are listed. Clicking the tree node name displays Employee list in the adjacent pane related to particular tree node. Implementation StepsThe script for creating the tables and inserting the data required for this application CreateSchema.sql Lets create a Java EE Web Application with Entities based on Regions, Countries, Locations, Departments and Employees table. Create a Stateless Session Bean and data control for the Stateless Session Bean. Add the below code to the session bean and expose the method in local/remote interface and generate a data control for that.Note:- Here in the below code "em" is a EntityManager. public List<Employees> empFilteredByTreeNode(String treeNodeType, String paramValue) { String queryString = null; try { if (treeNodeType == "null") { queryString = "select * from Employees emp ORDER BY emp.employee_id ASC"; } else if (Pattern.matches("[a-zA-Z]+[_]+[a-zA-Z]+[_]+[[0-9]+]+", treeNodeType)) { queryString = "select * from employees emp INNER JOIN departments dept\n" + "ON emp.department_id = dept.department_id JOIN locations loc\n" + "ON dept.location_id = loc.location_id JOIN countries cont\n" + "ON loc.country_id = cont.country_id JOIN regions reg\n" + "ON cont.region_id = reg.region_id and reg.region_name = '" + paramValue + "' ORDER BY emp.employee_id ASC"; } else if (treeNodeType.contains("regionsFindAll_bc_countriesList_1")) { queryString = "select * from employees emp INNER JOIN departments dept \n" + "ON emp.department_id = dept.department_id JOIN locations loc \n" + "ON dept.location_id = loc.location_id JOIN countries cont \n" + "ON loc.country_id = cont.country_id and cont.country_name = '" + paramValue + "' ORDER BY emp.employee_id ASC"; } else if (treeNodeType.contains("regionsFindAll_bc_locationsList_1")) { queryString = "select * from employees emp INNER JOIN departments dept ON emp.department_id = dept.department_id JOIN locations loc ON dept.location_id = loc.location_id and loc.city = '" + paramValue + "' ORDER BY emp.employee_id ASC"; } else if (treeNodeType.trim().contains("regionsFindAll_bc_departmentsList_1")) { queryString = "select * from Employees emp INNER JOIN Departments dept ON emp.DEPARTMENT_ID = dept.DEPARTMENT_ID and dept.DEPARTMENT_NAME = '" + paramValue + "'"; } } catch (NullPointerException e) { System.out.println(e.getMessage()); } return em.createNativeQuery(queryString, Employees.class).getResultList(); } In the ViewController project, create two ADF taskflow with page Fragments and name them as FirstTaskflow and SecondTaskflow respectively. Open FirstTaskflow,from component palette drop view(Page Fragment) name it as TreeList.jsff. Open SeconfTaskflow, from component palette drop view(Page Fragment) name it as EmpList.jsff and create two paramters in its overview parameters tab as shown in below image. Open TreeList.jsff , from data control palette drop regionsFindAll->Tree as ADF Tree. In Edit Tree Binding dialog, for Tree Level Rules select the display attributes as follows:-model.Regions - regionNamemodel.Countries - countryNamemodel.Locations - citymodel.Departments - departmentName In structure panel, click on af:Tree - t1 and select selectionListener with edit property. Create a "TreeBean" managed bean with scope as "session" as shown in below Image. Create new method as getTreeNodeSelectedValue and click ok. Open TreeBean managed bean and add the below code: private String treeNodeType; private String paramValue; public void getTreeNodeSelectedValue(SelectionEvent selectionEvent) { RichTree tree = (RichTree)selectionEvent.getSource(); RowKeySet addedSet = selectionEvent.getAddedSet(); Iterator i = addedSet.iterator(); TreeModel model = (TreeModel)tree.getValue(); model.setRowKey(i.next()); JUCtrlHierNodeBinding node = (JUCtrlHierNodeBinding)tree.getRowData(); //oracle.jbo.Row Row rw = node.getRow(); Object selectedTreeNode = node.getAttribute(0); Object treeListType = node.getBindings(); String treeNodeType = treeListType.toString(); this.setParamValue(selectedTreeNode.toString()); this.setTreeNodeType(treeNodeType); } public void setTreeNodeType(String treeNodeType) { this.treeNodeType = treeNodeType; } public String getTreeNodeType() { return treeNodeType; } public void setParamValue(String paramValue) { this.paramValue = paramValue; } public String getParamValue() { return paramValue; }<br /> Open EmpList.jsff , from data control palette drop empFilteredByTreeNode->Employees->Table as ADF Read-only Table. After selecting the Employees result set, in Edit Action Binding dialog window pass the pageFlowScope parameters as shown in below Image. In empList.jsff page, click Binding tab and click on Create Executable binding and select Invoke action and follow as shown in below image. Edit executeEmpFiltered invoke action properties and set the Refresh to ifNeeded, So when ever the page needs the method will be executed. Create Main.jspx page with page template as Oracle Three Column Layout. Drop FirstTaskflow as Region in start facet and drop SecondTaskflow as Region in center facet, Edit task Flow Binding dialog window pass the Input Paramters as shown in below Image. Run the Main.jspx, tree will be displayed in left region and emp details will displyaed on the right region. Click on the Americas in tree node, all emp related to the Americas related will be displayed. Click on Americas->United States of America->South San Francisco->Accounting, only employee belongs to the Accounting department will be displayed.

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Computer Networks UNISA - Chap 14 – Insuring Integrity & Availability

- by MarkPearl

After reading this section you should be able to Identify the characteristics of a network that keep data safe from loss or damage Protect an enterprise-wide network from viruses Explain network and system level fault tolerance techniques Discuss issues related to network backup and recovery strategies Describe the components of a useful disaster recovery plan and the options for disaster contingencies What are integrity and availability? Integrity – the soundness of a networks programs, data, services, devices, and connections Availability – How consistently and reliably a file or system can be accessed by authorized personnel A number of phenomena can compromise both integrity and availability including… security breaches natural disasters malicious intruders power flaws human error users etc Although you cannot predict every type of vulnerability, you can take measures to guard against the most damaging events. The following are some guidelines… Allow only network administrators to create or modify NOS and application system users. Monitor the network for unauthorized access or changes Record authorized system changes in a change management system’ Install redundant components Perform regular health checks on the network Check system performance, error logs, and the system log book regularly Keep backups Implement and enforce security and disaster recovery policies These are just some of the basics… Malware Malware refers to any program or piece of code designed to intrude upon or harm a system or its resources. Types of Malware… Boot sector viruses Macro viruses File infector viruses Worms Trojan Horse Network Viruses Bots Malware characteristics Some common characteristics of Malware include… Encryption Stealth Polymorphism Time dependence Malware Protection There are various tools available to protect you from malware called anti-malware software. These monitor your system for indications that a program is performing potential malware operations. A number of techniques are used to detect malware including… Signature Scanning Integrity Checking Monitoring unexpected file changes or virus like behaviours It is important to decide where anti-malware tools will be installed and find a balance between performance and protection. There are several general purpose malware policies that can be implemented to protect your network including… Every compute in an organization should be equipped with malware detection and cleaning software that regularly runs Users should not be allowed to alter or disable the anti-malware software Users should know what to do in case the anti-malware program detects a malware virus Users should be prohibited from installing any unauthorized software on their systems System wide alerts should be issued to network users notifying them if a serious malware virus has been detected. Fault Tolerance Besides guarding against malware, another key factor in maintaining the availability and integrity of data is fault tolerance. Fault tolerance is the ability for a system to continue performing despite an unexpected hardware or software malfunction. Fault tolerance can be realized in varying degrees, the optimal level of fault tolerance for a system depends on how critical its services and files are to productivity. Generally the more fault tolerant the system, the more expensive it is. The following describe some of the areas that need to be considered for fault tolerance. Environment (Temperature and humidity) Power Topology and Connectivity Servers Storage Power Typical power flaws include Surges – a brief increase in voltage due to lightening strikes, solar flares or some idiot at City Power Noise – Fluctuation in voltage levels caused by other devices on the network or electromagnetic interference Brownout – A sag in voltage for just a moment Blackout – A complete power loss The are various alternate power sources to consider including UPS’s and Generators. UPS’s are found in two categories… Standby UPS – provides continuous power when mains goes down (brief period of switching over) Online UPS – is online all the time and the device receives power from the UPS all the time (the UPS is charged continuously) Servers There are various techniques for fault tolerance with servers. Server mirroring is an option where one device or component duplicates the activities of another. It is generally an expensive process. Clustering is a fault tolerance technique that links multiple servers together to appear as a single server. They share processing and storage responsibilities and if one unit in the cluster goes down, another unit can be brought in to replace it. Storage There are various techniques available including the following… RAID Arrays NAS (Storage (Network Attached Storage) SANs (Storage Area Networks) Data Backup A backup is a copy of data or program files created for archiving or safekeeping. Many different options for backups exist with various media including… These vary in cost and speed. Optical Media Tape Backup External Disk Drives Network Backups Backup Strategy After selecting the appropriate tool for performing your servers backup, devise a backup strategy to guide you through performing reliable backups that provide maximum data protection. Questions that should be answered include… What data must be backed up At what time of day or night will the backups occur How will you verify the accuracy of the backups Where and for how long will backup media be stored Who will take responsibility for ensuring that backups occurred How long will you save backups Where will backup and recovery documentation be stored Different backup methods provide varying levels of certainty and corresponding labour cost. There are also different ways to determine which files should be backed up including… Full backup – all data on all servers is copied to storage media Incremental backup – Only data that has changed since the last full or incremental backup is copied to a storage medium Differential backup – Only data that has changed since the last backup is coped to a storage medium Disaster Recovery Disaster recovery is the process of restoring your critical functionality and data after an enterprise wide outage has occurred. A disaster recovery plan is for extreme scenarios (i.e. fire, line fault, etc). A cold site is a place were the computers, devices, and connectivity necessary to rebuild a network exist but they are not appropriately configured. A warm site is a place where the computers, devices, and connectivity necessary to rebuild a network exists with some appropriately configured devices. A hot site is a place where the computers, devices, and connectivity necessary to rebuild a network exists and all are appropriately configured.

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Disaster Recovery Discovery

- by Rodney Landrum

Last weekend I joined several of my IT staff on a mission to perform a DR test in our remote CoLo center in a large South East city of the US. Can I be more obtuse? The goal was simple for me as the sole DBA in a throng of Windows, Storage, Network and SAN admins – restore the databases and make them work. There were 4 applications that back ended to 7 SQL Server databases on 4 different SQL Server instances. We would maintain the original server names, but beyond that it was fair game. We had time to prepare so I was able to script out or otherwise automate the recovery process. I used sp_help_revlogin for three of the servers, a bit of a cheat actually because restoring the Master database on the target DR servers was the specified course of action according to the DR procedures ( the caveat “IF REQUIRED” left it open to interpretation. I really wanted to avoid the step of restoring Master for a number of reasons but mainly because I did not want to deal with issues starting SQL Services afterward. Having to account for the location of TempDB and the version conflicts of the resource DBs were just two of the battles I chose not to fight. Not to mention other system database location problems that might arise and prevent SQL from starting. I was going to have to restore all of the user databases anyway, so I would not really gain any benefit, outside of logins, for taking the time to restore the source Master database over the newly installed one on the fresh server. What I wanted was the ability to restore the Master database as a user database, call it Master_Mine, from a backup on the source system and then use that restored database to script the SQL Logins and passwords on the DR systems. While I did not attempt this on the trip, the thought stuck in my mind and this past week I succeeded at scripting user accounts and passwords using only a restored copy of the Master database. Granted there were several challenges to overcome. Also, as is usual for any work like this the usual disclaimers apply: This is not something that I would imagine Microsoft would condone or support and this was really only an experiment for me to learn if it was even possible. While I have tested the process with success, I do not know that I would use this technique in a documented procedure because future updates for SQL Server will render this technique non-functional. I thought at first, incorrectly of course, that I could use sp_help_revlogin on a restored copy of the master database I named Master_Mine. Since sp_help_revlogin uses system schema objects, sys.syslogins and sys.server_principals, this was not going to work because all results would come from the main Master database. To test this I added a SQL login via SSMS, backed up Master, restored it as Master_Mine, and then deleted the login. Even though the test account I created should presumably still be in the Master_Mine database, I should be able to get to it and script out its creation with its password hash so that I would not need to know the password, but any applications that stored that password would not have to be altered in the DR scenario. They would just work as expected. Once I realized that would not work I began looking deeper. Knowing that sys.syslogins and sys.server_principals are system views, their underlying code should be available with sp_helptext, right? They were. And this led me to discover the two tables sys.sysxlgns and sys.sysprivs, where the data I needed was stored. These tables existed in both the real Master and the restored copy, Master_Mine. I used this information to tweak the sp_help_revlogin stored procedure to use these tables instead to create the logins cursor used in sp_help_revlogin. For the password hash, sp_help_revlogin uses the function LoginProperty() which takes a user name and option ‘passwordhash’ to return the hash for the user. Unfortunately, it requires the login to exist in the Master database. This would not work. So another slight modification I had to make was to pull the password hash itself (pwdhash from sys.sysxlgns) into the logins cursor and comment out the section of sp_help_revlogin that uses LoginProperty. Instead, I pass the pwdhash value as the variable @PWD_varbinary to the sp_hexadecimal stored procedure which is also created by and used within the code provided by Microsoft in the link above for sp_help_revlogin. The final challenge: sys.sysxlgns and sys.server_principals are visible only within a Dedicated Administrator Connection (DAC) query window in SSMS or within SQLCDMD. To open a DAC connection you have to be logged in on the SQL Server itself, via RDP in my case, and you preface the server name in the query connection with ADMIN:, so that the server connection looks like ADMIN:ServerName. From there you can create the modified stored procedure in the restored copy of a Master database from a source system as whatever name you like, and then run the modified stored procedure. I named my new stored procedure usp_help_revlogin_MyMaster. Upon execution I was happy to see the logins and password hashes that I needed to apply from the source Master database without having to restore over the new Master system database and without the need to access the original server (assuming it was down due to whatever disaster put it in that state). You will note that I am not providing full code samples here of the modifications. I will say that it was a slight bit of work and anyone who needed to do this for whatever reason, could fairly easily roll their own solution with the information provided herein. My goal, as I said was to prove that this could be done and provide another option if required to ease the burden of getting SQL Servers up and available in an emergency situation where alternatives may be more challenging or otherwise unavailable.

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Mark Hurd on the Customer Revolution: Oracle's Top 10 Insights

- by Richard Lefebvre

Reprint of an article from Forbes Businesses that fail to focus on customer experience will hear a giant sucking sound from their vanishing profitability. Because in today’s dynamic global marketplace, consumers now hold the power in the buyer-seller equation, and sellers need to revamp their strategy for this new world order. The ability to relentlessly deliver connected, personalized and rewarding customer experiences is rapidly becoming one of the primary sources of competitive advantage in today’s dynamic global marketplace. And the inability or unwillingness to realize that the customer is a company’s most important asset will lead, inevitably, to decline and failure. Welcome to the lifecycle of customer experience, in which consumers explore, engage, shop, buy, ask, compare, complain, socialize, exchange, and more across multiple channels with the unconditional expectation that each of those interactions will be completed in an efficient and personalized manner however, wherever, and whenever the customer wants. While many niche companies are offering point solutions within that sprawling and complex spectrum of needs and requirements, businesses looking to deliver superb customer experiences are still left having to do multiple product evaluations, multiple contract negotiations, multiple test projects, multiple deployments, and–perhaps most annoying of all–multiple and never-ending integration projects to string together all those niche products from all those niche vendors. With its new suite of customer-experience solutions, Oracle believes it can help companies unravel these challenges and move at the speed of their customers, anticipating their needs and desires and creating enduring and profitable relationships. Those solutions span the full range of marketing, selling, commerce, service, listening/insights, and social and collaboration tools for employees. When Oracle launched its suite of Customer Experience solutions at a recent event in New York City, president Mark Hurd analyzed the customer experience revolution taking place and presented Oracle’s strategy for empowering companies to capitalize on this important market shift. From Hurd’s presentation and related materials, I’ve extracted a list of Hurd’s Top 10 Insights into the Customer Revolution. 1. Please Don’t Feed the Competitor’s Pipeline!After enduring a poor experience, 89% of consumers say they would immediately take their business to your competitor. (Except where noted, the source for these findings is the 2011 Customer Experience Impact (CEI) Report including a survey commissioned by RightNow (acquired by Oracle in March 2012) and conducted by Harris Interactive.) 2. The Addressable Market Is Massive. Only 1% of consumers say their expectations were always met by their actual experiences. 3. They’re Willing to Pay More! In return for a great experience, 86% of consumers say they’ll pay up to 25% more. 4. The Social Media Microphone Is Always Live. After suffering through a poor experience, more than 25% of consumers said they posted a negative comment on Twitter or Facebook or other social media sites. Conversely, of those consumers who got a response after complaining, 22% posted positive comments about the company. 5. The New Deal Is Never Done: Embrace the Entire Customer Lifecycle. An appropriately active and engaged relationship, says Hurd, extends across every step of the entire processs: need, research, select, purchase, receive, use, maintain, and recommend. 6. The 360-Degree Commitment. Customers want to do business with companies that actively and openly demonstrate the desire to establish strong and seamless connections across employees, the company, and the customer, says research firm Temkin Group in its report called “The CX Competencies.” 7. Understand the Emotional Drivers Behind Brand Love. What makes consumers fall in love with a brand? Among the top factors are friendly employees and customer reps (73%), easy access to information and support (55%), and personalized experiences, such as when companies know precisely what products or services customers have purchased in the past and what issues those customers have raised (36%). 8. The Importance of Immediate Action. You’ve got one week to respond–and then the opportunity’s lost. If your company needs more than a week to answer a prospect’s question or request, most of those prospects will terminate the relationship. 9. Want More Revenue, Less Churn, and More Referrals? Then improve the overall customer experience: Forrester’s research says that approach put an extra $900 million in the pockets of wireless service providers, $800 million for hotels, and $400 million for airlines. 10. The Formula for CX Success. Hurd says it includes three elegantly interlaced factors: Connected Engagement, to personalize the experience; Actionable Insight, to maximize the engagement; and Optimized Execution, to deliver on the promise of value. RECOMMENDED READING: The Top 10 Strategic CIO Issues For 2013 Wal-Mart, Amazon, eBay: Who’s the Speed King of Retail? Career Suicide and the CIO: 4 Deadly New Threats Memo to Marc Benioff: Social Is a Tool, Not an App

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The Unintended Consequences of Sound Security Policy

- by Tanu Sood

v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Author: Kevin Moulton, CISSP, CISM Meet the Author: Kevin Moulton, Senior Sales Consulting Manager, Oracle Kevin Moulton, CISSP, CISM, has been in the security space for more than 25 years, and with Oracle for 7 years. He manages the East Enterprise Security Sales Consulting Team. He is also a Distinguished Toastmaster. Follow Kevin on Twitter at twitter.com/kevin_moulton, where he sometimes tweets about security, but might also tweet about running, beer, food, baseball, football, good books, or whatever else grabs his attention. Kevin will be a regular contributor to this blog so stay tuned for more posts from him. When I speak to a room of IT administrators, I like to begin by asking them if they have implemented a complex password policy. Generally, they all nod their heads enthusiastically. I ask them if that password policy requires long passwords. More nodding. I ask if that policy requires upper and lower case letters – faster nodding – numbers – even faster – special characters – enthusiastic nodding all around! I then ask them if their policy also includes a requirement for users to regularly change their passwords. Now we have smiles with the nodding! I ask them if the users have different IDs and passwords on the many systems that they have access to. Of course! I then ask them if, when they walk around the building, they see something like this: Thanks to Jake Ludington for the nice example. Can these administrators be faulted for their policies? Probably not but, in the end, end-users will find a way to get their job done efficiently. Post-It Notes to the rescue! I was visiting a business in New York City one day which was a perfect example of this problem. First I walked up to the security desk and told them where I was headed. They asked me if they should call upstairs to have someone escort me. Is that my call? Is that policy? I said that I knew where I was going, so they let me go. Having the conference room number handy, I wandered around the place in a search of my destination. As I walked around, unescorted, I noticed the post-it note problem in abundance. Had I been so inclined, I could have logged in on almost any machine and into any number of systems. When I reached my intended conference room, I mentioned my post-it note observation to the two gentlemen with whom I was meeting. One of them said, “You mean like this,” and he produced a post it note full of login IDs and passwords from his breast pocket! I gave him kudos for not hanging the list on his monitor. We then talked for the rest of the meeting about the difficulties faced by the employees due to the security policies. These policies, although well-intended, made life very difficult for the end-users. Most users had access to 8 to 12 systems, and the passwords for each expired at a different times. The post-it note solution was understandable. Who could remember even half of them? What could this customer have done differently? I am a fan of using a provisioning system, such as Oracle Identity Manager, to manage all of the target systems. With OIM, and email could be automatically sent to all users when it was time to change their password. The end-users would follow a link to change their password on a web page, and then OIM would propagate that password out to all of the systems that the user had access to, even if the login IDs were different. Another option would be an Enterprise Single-Sign On Solution. With Oracle eSSO, all of a user’s credentials would be stored in a central, encrypted credential store. The end-user would only have to login to their machine each morning and then, as they moved to each new system, Oracle eSSO would supply the credentials. Good-bye post-it notes! 3M may be disappointed, but your end users will thank you. I hear people say that this post-it note problem is not a big deal, because the only people who would see the passwords are fellow employees. Do you really know who is walking around your building? What are the password policies in your business? How do the end-users respond?

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Remote Workers...We're Not That Bad!

- by user12601034

I work from home a lot – my team is located in different cities and countries, my manager is in a different city, and most of our work is done via conference calls, email and collaboration through Oracle Social Network. We’ve figured out how to be effective and involve team members, regardless of where we are all located. When I mention that I work from home, a lot of my friends will laugh, roll their eyes or use their fingers to make quotation marks around “work from home.” Their belief is that I’m sitting at home, eating bon-bons and watching television. The attempts at humor only multiply when they know that my husband also mostly works from home. So, it was with great joy that I read the Lifehacker article Why Remote Workers Are More (Yes, More) Engaged. I’m not going to re-write the article for you, but four highlights from the article include: Proximity breeds complacency –because communicating with employees sitting next to you is so easy, you may not do it well. Absence makes people try harder to connect – because you have to make an effort to connect to your team, you tend to pay better attention when you do connect Leaders of virtual team make better use of tools – when working remotely, you will use technology (many different forms of it) to connect with your team. This daily use of the tools makes you more proficient with those tools Leaders of far-flung teams maximize the time spent together – getting together takes effort, time and money, so leaders tend to filter out distractions when teams do get together. These points made me happy because I’ve seen the same things play out in my team located around the world. And I’m not saying that a virtual team is more effective than a co-located team – but my virtual team doesn’t have the option of filing into a conference room for a face-to-face meeting whenever we want. Instead, we have to figure out how to work effectively without meeting face-to-face. Am I more engaged as a remote worker? I’d like to think that I am. I’ve been on calls with colleagues at 3am – this would never happen if my only option was to be in the office. I can leave my “office” to pick up my kids from school…and I’m willingly back online after kids are in bed to finish up anything I need to. Oracle Social Network lets me use my iPad to engage with my teammates when I’m waiting at music lessons, the doctor’s office or any place else with a network connection. I feel like I’m more connected with my team, and I feel like I’m more connected with my family life. So yes, I am a remote worker, and I am engaged. If you lead a virtual team, I challenge you to increase the ways that you communicate to effectively engage your team. If you are on a virtual team, I challenge you to think about how you might interact with team members to keep both them and yourself engaged in your work. And if you have some great ideas on how to make virtual teams (and workers) effective and engaged, please share those ideas in the comments! Now, if you’ll excuse me, I need to go get a bon-bon... :) Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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Gamification = -10#/3mo

- by erikanollwebb

One of the purposes of gamification of anything is to see if you can modify the behavior of the user. In the enterprise, that might mean getting sales people to enter more information into a CRM system, encouraging employees to update their HR records, motivating people to participate in forums and discussions, or process invoices more quickly. Wikipedia defines behavior modification as "the traditional term for the use of empirically demonstrated behavior change techniques to increase or decrease the frequency of behaviors, such as altering an individual's behaviors and reactions to stimuli through positive and negative reinforcement of adaptive behavior and/or the reduction of behavior through its extinction, punishment and/or satiation." Gamification is just a way to modify someone's behavior using game mechanics. And the magic question is always whether it works. So I thought I would present my own little experiment from the last few months. This spring, I upgraded to a Samsung Galaxy 4. It's a pretty sweet phone in many ways, but one of the little extras I discovered was a built in app called S Health. S Health is an app that you can use to track calories, weight, exercise and it has a built in pedometer. I looked at it when I got the phone, but assumed you had to turn it on to use it so I didn't look at it much. But sometime in July, I realized that in fact, it just ran in the background and was quietly tracking my steps, with a goal of 10,000 per day. 10,000 steps per day is this magic number recommended by the Surgeon General and the American Heart Association. Dr. Oz pushes it as the goal for daily exercise. It's about 5 miles of walking. I'm generally not the kind of person who always has my phone with me. I leave it in my purse and pull it out when I need it. But then I realized that meant I wasn't getting a good measure of my steps. I decided to do a little experiment, and carry it with me as much as possible for a week. That's when I discovered the gamification that changed my life over the last 3 months. When I hit 10,000 steps, the app jingled out a little "success!" tune and I got a badge. I was hooked. I started carrying my phone. I started making sure I had shoes I could walk in with me. I started walking at lunch time, because I realized how often I sat at my desk for 8-10 hours every day without moving. I started pestering my husband to walk with me after work because I hadn't hit my 10,000 yet, leading him at one point to say "I'm not as much a slave to that badge as you are!" I started looking at parking lots differently. Can't get a space up close? No worries, just that many steps toward my 10,000. I even tried to see if there was a second power user level at 15,000 or 20,000 (*sadly, no). If I was close at the end of the day, I have done laps around my house until I got my badge. I have walked around the block one more time to get my badge. I have mentally chastised myself when I forgot to put my phone in my pocket because I don't know how many steps I got. The badge below I got when my boss and I were in New York City and we walked around the block of our hotel just to watch the badge pop up. There are a bunch of tools out on the market now that have similar ideas for helping you to track your exercise, make it social. There are apps (my favorite is still Zombies, Run!). You could buy a FitBit or UP by Jawbone. Interactive fitness makes the Expresso stationary bike with built in video games. All designed to help you be more aware of your activity and keep you engaged and motivated. And the idea is to help you change your behavior. I know someone who would spend extra time and work hard on the Expresso because he had built up strategies for how to kill the most dragons while he was riding to get more points. When the machine broke down, he didn't ride a different bike because it just wasn't that interesting. But for me, just the simple jingle and badge have been all I needed. I admit, I still giggle gleefully when I hear the tune sing out from my pocket. After a few weeks, I noticed I had dropped a few pounds. Not a lot, just 2-3. But then I was really hooked. I started making a point both to eat a little less and hit 10,000 steps as much as I could. I bemoaned that during the floods in Boulder, I wasn't hitting my 10,000 steps. And now, a few months later, I'm almost 10 lbs lighter. All for 1 badge a day. So yes, simple gamification can increase motivation and engagement. And that can lead to changes in behavior. Now the job is to apply that to the enterprise space in a meaningful and engaging way.

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A Knights Tale

- by Phil Factor

There are so many lessons to be learned from the story of Knight Capital losing nearly half a billion dollars as a result of a deployment gone wrong. The Knight Capital Group (KCG N) was an American global financial services firm engaging in market making, electronic execution, and institutional sales and trading. According to the recent order (File No.3.15570) against Knight Capital by U.S. Securities and Exchange Commission?, Knight had, for many years used some software which broke up incoming “parent” orders into smaller “child” orders that were then transmitted to various exchanges or trading venues for execution. A tracking ‘cumulative quantity’ function counted the number of ‘child’ orders and stopped the process once the total of child orders matched the ‘parent’ and so the parent order had been completed. Back in the mists of time, some code had been added to it which was excuted if a particular flag was set. It was called ‘power peg’ and seems to have had a similar design and purpose, but, one guesses, would have shared the same tracking function. This code had been abandoned in 2003, but never deleted. In 2005, The tracking function was moved to an earlier point in the main process. It would seem from the account that, from that point, had that flag ever been set, the old ‘Power Peg’ would have been executed like Godzilla bursting from the ice, making child orders without limit without any tracking function. It wasn’t, presumably because the software that set the flag was removed. In 2012, nearly a decade after ‘Power Peg’ was abandoned, Knight prepared a new module to their software to cope with the imminent Retail Liquidity Program (RLP) for the New York Stock Exchange. By this time, the flag had remained unused and someone made the fateful decision to reuse it, and replace the old ‘power peg’ code with this new RLP code. Had the two actions been done together in a single automated deployment, and the new deployment tested, all would have been well. It wasn’t. To quote… “Beginning on July 27, 2012, Knight deployed the new RLP code in SMARS in stages by placing it on a limited number of servers in SMARS on successive days. During the deployment of the new code, however, one of Knight’s technicians did not copy the new code to one of the eight SMARS computer servers. Knight did not have a second technician review this deployment and no one at Knight realized that the Power Peg code had not been removed from the eighth server, nor the new RLP code added. Knight had no written procedures that required such a review.” (para 15) “On August 1, Knight received orders from broker-dealers whose customers were eligible to participate in the RLP. The seven servers that received the new code processed these orders correctly. However, orders sent with the repurposed flag to the eighth server triggered the defective Power Peg code still present on that server. As a result, this server began sending child orders to certain trading centers for execution. Because the cumulative quantity function had been moved, this server continuously sent child orders, in rapid sequence, for each incoming parent order without regard to the number of share executions Knight had already received from trading centers. Although one part of Knight’s order handling system recognized that the parent orders had been filled, this information was not communicated to SMARS.” (para 16) SMARS routed millions of orders into the market over a 45-minute period, and obtained over 4 million executions in 154 stocks for more than 397 million shares. By the time that Knight stopped sending the orders, Knight had assumed a net long position in 80 stocks of approximately $3.5 billion and a net short position in 74 stocks of approximately $3.15 billion. Knight’s shares dropped more than 20% after traders saw extreme volume spikes in a number of stocks, including preferred shares of Wells Fargo (JWF) and semiconductor company Spansion (CODE). Both stocks, which see roughly 100,000 trade per day, had changed hands more than 4 million times by late morning. Ultimately, Knight lost over $460 million from this wild 45 minutes of trading. Obviously, I’m interested in all this because, at one time, I used to write trading systems for the City of London. Obviously, the US SEC is in a far better position than any of us to work out the failings of Knight’s IT department, and the report makes for painful reading. I can’t help observing, though, that even with the breathtaking mistakes all along the way, that a robust automated deployment process that was ‘all-or-nothing’, and tested from soup to nuts would have prevented the disaster. The report reads like a Greek Tragedy. All the way along one wants to shout ‘No! not that way!’ and ‘Aargh! Don’t do it!’. As the tragedy unfolds, the audience weeps for the players, trapped by a cruel fate. All application development and deployment requires defense in depth. All IT goes wrong occasionally, but if there is a culture of defensive programming throughout, the consequences are usually containable. For financial systems, these defenses are required by statute, and ignored only by the foolish. Knight’s mistakes weren’t made by just one hapless sysadmin, but were progressive errors by an IT culture spanning at least ten years. One can spell these out, but I think they’re obvious. One can only hope that the industry studies what happened in detail, learns from the mistakes, and draws the right conclusions.

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Windows Phone 8 Announcement

- by Tim Murphy

As if the Surface announcement on Monday wasn’t exciting enough, today Microsoft announce that Windows Phone 8 will be coming this fall. That itself is great news, but the features coming were like confetti flying in all different directions. Given this speed I couldn’t capture every feature they covered. A summary of what I did capture is listed below starting with their eight main features. Common Core The first thing that they covered is that Windows Phone 8 will share a core OS with Windows 8. It will also run natively on multiple cores. They mentioned that they have run it on up to 64 cores to this point. The phones as you might expect will at least start as dual core. If you remember there were metrics saying that Windows Phone 7 performed operations faster on a single core than other platforms did with dual cores. The metrics they showed here indicate that Windows Phone 8 runs faster on comparable dual core hardware than other platforms. New Screen Resolutions Screen resolution has never been an issue for me, but it has been a criticism of Windows Phone 7 in the media. Windows Phone 8 will supports three screen resolutions: WVGA 800 x 480, WXGA 1280 x 768, and 720 1280x720. Hopefully this makes pixel counters a little happier. MicroSD Support This was one of my pet peeves when I got my Samsung Focus. With Windows Phone 8 the operating system will support adding MicroSD cards after initial setup. Of course this is dependent on the hardware company on implementing it, but I think we have seen that even feature phone manufacturers have not had a problem supporting this in the past. NFC NFC has been an anticipated feature for some time. What Microsoft showed today included the fact that they didn’t just want it to be for the phone. There is cross platform NFC functionality between Windows Phone 8 and Windows 8. The demos , while possibly a bit fanciful, showed would could be achieved even in a retail environment. We are getting closer and closer to a Minority Report world with these technologies. Wallet Windows Phone 8 isn’t the first platform to have a wallet concept. What they have done to differentiate themselves is to make it sot that it is not dependent on a SIM type chip like other platforms. They have also expanded the concept beyond just banks to other types of credits such as airline miles. Nokia Mapping People have been envious of the Lumia phones having the Nokia mapping software. Now all Windows Phone 8 devices will use NavTeq data and will have the capability to run in an offline fashion. This is a major step forward from the Bing “touch for the next turn” maps. IT Administration The lack of features for enterprise administration and deployment was a complaint even before the Windows Phone 7 was released. With the Windows Phone 8 release such features as Bitlocker and Secure boot will be baked into the OS. We will also have the ability to privately sign and distribute applications. Changing Start Screen Joe Belfiore made a big deal about this aspect of the new release. Users will have more color themes available to them and the live tiles will be highly customizable. You will have the ability to resize and organize the tiles in a more dynamic way. This allows for less important tiles or ones with less information to be made smaller. And There Is More So what other tidbits came out of the presentation? Later this summer the API for WP8 will be available. There will be developer events coming to a city near you. Another announcement of interest to developers is the ability to write applications at a native code level. This is a boon for game developers and those who need highly efficient applications. As a topper on the cake there was mention of in app payment. On the consumer side we also found out that all updates will be available over the air. Along with this came the fact that Microsoft will support all devices with updates for at least 18 month and you will be able to subscribe for early updates. Update coming for Windows Phone 7.5 customers to WP7.8. The main enhancement will be the new live tile features. The big bonus is that the update will bypass the carriers. I would assume though that you will be brought up to date with all previous patches that your carrier may not have released. There is so much more, but that is enough for one post. Needless to say, EXCITING! del.icio.us Tags: Windows Phone 8,WP8,Windows Phone 7,WP7,Announcements,Microsoft

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SOA, Governance, and Drugs

Why is IT governance important in service oriented architecture (SOA)? IT Governance provides a framework for making appropriate decisions based on company guidelines and accepted standards. This framework also outlines each stakeholder’s responsibilities and authority when making important architectural or design decisions. Furthermore, this framework of governance defines parameters and constraints that are used to give context and perspective when making decisions. The use of governance as it applies to SOA ensures that specific design principles and patterns are used when developing and maintaining services. When governance is consistently applied systems the following benefits are achieved according to Anne Thomas Manes in 2010. Governance makes sure that services conform to standard interface patterns, common data modeling practices, and promotes the incorporation of existing system functionality by building on top of other available services across a system. Governance defines development standards based on proven design principles and patterns that promote reuse and composition. Governance provides developers a set of proven design principles, standards and practices that promote the reduction in system based component dependencies. By following these guidelines, individual components will be easier to maintain. For me personally, I am a fan of IT governance, and feel that it valuable part of any corporate IT department. However, depending on how it is implemented can really affect the value of using IT governance. Companies need to find a way to ensure that governance does not become extreme in its policies and procedures. I know for me personally, I would really dislike working under a completely totalitarian or laissez-faire version of governance. Developers need to be able to be creative in their designs and too much governance can really impede the design process and prevent the most optimal design from being developed. On the other hand, with no governance enforced, no standards will be followed and accepted design patterns will be ignored. I have personally had to spend a lot of time working on this particular scenario and I have found that the concept of code reuse and composition is almost nonexistent. Based on this, too much time and money is wasted on redeveloping existing aspects of an application that already exist within the system as a whole. I think moving forward we will see a staggered form of IT governance, regardless if it is for SOA or IT in general. Depending on the size of a company and the size of its IT department, I can see IT governance as a layered approach in that the top layer will be defined by enterprise architects that focus on abstract concepts pertaining to high level design, general guidelines, acceptable best practices, and recommended design patterns. The next layer will be defined by solution architects or department managers that further expand on abstracted guidelines defined by the enterprise architects. This layer will contain further definitions as to when various design patterns, coding standards, and best practices are to be applied based on the context of the solutions that are being developed by the department. The final layer will be defined by the system designer or a solutions architect assed to a project in that they will define what design patterns will be used in a solution, naming conventions, as well as outline how a system will function based on the best practices defined by the previous layers. This layered approach allows for IT departments to be flexible in that system designers have creative leeway in designing solutions to meet the needs of the business, but they must operate within the confines of the abstracted IT governance guidelines. A real world example of this can be seen in the United States as it pertains to governance of the people in that the US government defines rules and regulations in the abstract and then the state governments take these guidelines and applies them based on the will of the people in each individual state. Furthermore, the county or city governments are the ones that actually enforce these rules based on how they are interpreted by local community. To further define my example, the United States government defines that marijuana is illegal. Each individual state has the option to determine this regulation as it wishes in that the state of Florida determines that all uses of the drug are illegal, but the state of California legally allows the use of marijuana for medicinal purposes only. Based on these accepted practices each local government enforces these rules in that a police officer will arrest anyone in the state of Florida for having this drug on them if they walk down the street, but in California if a person has a medical prescription for the drug they will not get arrested. REFERENCESThomas Manes, Anne. (2010). Understanding SOA Governance: http://www.soamag.com/I40/0610-2.php

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IE9, LightSwitch Beta 2 and Zune HD: A Study in Risk Management?

- by andrewbrust

Photo by parl, 'Risk.’ Under Creative Commons Attribution-NonCommercial-NoDerivs License This has been a busy week for Microsoft, and for me as well. On Monday, Microsoft launched Internet Explorer 9 at South by Southwest (SXSW) in Austin, TX. That evening I flew from New York to Seattle. On Tuesday morning, Microsoft launched Visual Studio LightSwitch, Beta 2 with a Go-Live license, in Redmond, and I had the privilege of speaking at the keynote presentation where the announcement was made. Readers of this blog know I‘m a fan of LightSwitch, so I was happy to tell the app dev tools partners in the audience that I thought the LightSwitch extensions ecosystem represented a big opportunity – comparable to the opportunity when Visual Basic 1.0 was entering its final beta roughly 20 years ago. On Tuesday evening, I flew back to New York (and wrote most of this post in-flight). Two busy, productive days. But there was a caveat that impacts the accomplishments, because Monday was also the day reports surfaced from credible news agencies that Microsoft was discontinuing its dedicated Zune hardware efforts. While the Zune brand, technology and service will continue to be a component of Windows Phone and a piece of the Xbox puzzle as well, speculation is that Microsoft will no longer be going toe-to-toe with iPod touch in the portable music player market. If we take all three of these developments together (even if one of them is based on speculation), two interesting conclusions can reasonably be drawn, one good and one less so. Microsoft is doubling down on technologies it finds strategic and de-emphasizing those that it does not. HTML 5 and the Web are strategic, so here comes IE9, and it’s a very good browser. Try it and see. Silverlight is strategic too, as is SQL Server, Windows Azure and SQL Azure, so here comes Visual Studio LightSwitch Beta 2 and a license to deploy its apps to production. Downloads of that product have exceeded Microsoft’s projections by more than 50%, and the company is even citing analyst firms’ figures covering the number of power-user developers that might use it. (I happen to think the product will be used by full-fledged developers as well, but that’s a separate discussion.) Windows Phone is strategic too…I wasn’t 100% positive of that before, but the Nokia agreement has made me confident. Xbox as an entertainment appliance is also strategic. Standalone music players are not strategic – and even if they were, selling them has been a losing battle for Microsoft. So if Microsoft has consolidated the Zune content story and the ZunePass subscription into Xbox and Windows Phone, it would make sense, and would be a smart allocation of resources. Essentially, it would be for the greater good. But it’s not all good. In this scenario, Zune player customers would lose out. Unless they wanted to switch to Windows Phone, and then use their phone’s battery for the portable media needs, they’re going to need a new platform. They’re going to feel abandoned. Even if Zune lives, there have been other such cul de sacs for customers. Remember SPOT watches? Live Spaces? The original Live Mesh? Microsoft discontinued each of these products. The company is to be commended for cutting its losses, as admitting a loss isn’t easy. But Redmond won’t be well-regarded by the victims of those decisions. Instead, it gets black marks. What’s the answer? I think it’s a bit like the 1980’s New York City “don’t block the box” gridlock rules: don’t enter an intersection unless you see a clear path through it. If the light turns red and you’re blocking the perpendicular traffic, that’s your fault in judgment. You get fined and get points on your license and you don’t get to shrug it off as beyond your control. Accountability is key. The same goes for Microsoft. If it decides to enter a market, it should see a reasonable path through success in that market. Switching analogies, Microsoft shouldn’t make investments haphazardly, and it certainly shouldn’t ask investors to buy into a high-risk fund that is sold as safe and which offers only moderate returns. People won’t continue to invest with a fund manager with a track record of over-zealous, imprudent, sub-prime investments. The same is true on the product side for Microsoft, and not just with music players and geeky wrist watches. It’s true of Web browsers, and line-of-business app dev tools, and smartphones, and cloud platforms and operating systems too. When Microsoft is casual about its own risk, it raises risk for its customers, and weakens its reputation, market share and credibility. That doesn’t mean all risk is bad, but it does mean no product team’s risk should be taken lightly. For mutual fund companies, it’s the CEO’s job to give his fund managers autonomy, but to make sure they’re conforming to a standard of rational risk management. Because all those funds carry the same brand, and many of them serve the same investors. The same goes for Microsoft, its product portfolio, its executive ranks and its product managers.

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Invalid URI: The Uri scheme is too long

- by phenevo

Hi, I have XML: Which is result of this part of query: SELECT Countries.FileSystemName as country ,Regions.DefaultName as region ,Provinces.DefaultName as province,cities.defaultname as city,cities.code as cityCode, IndividualFlagsWithForObjects.value as Status I have xslt: <xsl:stylesheet version="1.0" xmlns:xsl="http://www.w3.org/1999/XSL/Transform"> <xsl:output method="text" encoding="iso-8859-1"/> <xsl:param name="delim" select="string(',')" /> <xsl:param name="quote" select="string('"')" /> <xsl:param name="break" select="string('')" /> <xsl:template match="/"> <xsl:apply-templates select="results/countries" /> </xsl:template> <xsl:template match="countries"> <xsl:apply-templates /> <xsl:if test="following-sibling::*"> <xsl:value-of select="$break" /> </xsl:if> </xsl:template> <xsl:template match="*">  <xsl:value-of select="concat($quote, normalize-space(.), $quote)" /> <xsl:if test="following-sibling::*"> <xsl:value-of select="$delim" /> </xsl:if> </xsl:template> <xsl:template match="text()" /> </xsl:stylesheet> And is part of code XmlReader reader = cmd.ExecuteXmlReader(); doc.LoadXml("<results></results>"); XmlNode newNode = doc.ReadNode(reader); while (newNode != null) { doc.DocumentElement.AppendChild(newNode); newNode = doc.ReadNode(reader); } doc.Save(@"c:\listOfCities.xml"); XslCompiledTransform XSLT = new XslCompiledTransform(); XsltSettings settings = new XsltSettings(); settings.EnableScript = true; XSLT.Load(@"c:\xsltfile1.xslt", settings, new XmlUrlResolver()); XSLT.Transform(doc.OuterXml,@"c:\myCities.csv"); <-here I get error Why I get error. Is seems to be good .

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jQueryUI autocomplete - when no results are returned

- by Brian M. Hunt

I'm wondering how one can catch and add a custom handler when empty results are returned from the server when using jQueryUI autocomplete. There seem to be a few questions on this point related to the various jQuery plugins (e.g. jQuery autocomplete display “No data” error message when results empty), but I am wondering if there's a better/simpler way to achieve the same with the jQueryUI autocomplete. It seems to me this is a common use case, and I thought perhaps that jQueryUI had improved on the jQuery autocomplete by adding the ability to cleanly handle this situation. However I've not been able to find documentation of such functionality, and before I hack away at it I'd like to throw out some feelers in case others have seen this before. While probably not particularly influential, I can have the server return anything - e.g. HTTP 204: No Content to a 200/JSON empty list - whatever makes it easiest to catch the result in jQueryUI's autocomplete. My first thought is to pass a callback with two arguments, namely a request object and a response callback to handle the code, per the documentation: The third variation, the callback, provides the most flexibility, and can be used to connect any data source to Autocomplete. The callback gets two arguments: A request object, with a single property called "term", which refers to the value currently in the text input. For example, when the user entered "new yo" in a city field, the Autocomplete term will equal "new yo". A response callback, which expects a single argument to contain the data to suggest to the user. This data should be filtered based on the provided term, and can be in any of the formats described above for simple local data (String-Array or Object-Array with label/value/both properties). When the response callback receives no data, it inserts returns a special one-line object-array that has a label and an indicator that there's no data (so the select/focus recognize it as the indicator that no-data was returned). This seems overcomplicated. I'd prefer to be able to use a source: "http://...", and just have a callback somewhere indicating that no data was returned. Thank you for reading. Brian

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Non-linear regression models in PostgreSQL using R

- by Dave Jarvis

Background I have climate data (temperature, precipitation, snow depth) for all of Canada between 1900 and 2009. I have written a basic website and the simplest page allows users to choose category and city. They then get back a very simple report (without the parameters and calculations section): The primary purpose of the web application is to provide a simple user interface so that the general public can explore the data in meaningful ways. (A list of numbers is not meaningful to the general public, nor is a website that provides too many inputs.) The secondary purpose of the application is to provide climatologists and other scientists with deeper ways to view the data. (Using too many inputs, of course.) Tool Set The database is PostgreSQL with R (mostly) installed. The reports are written using iReport and generated using JasperReports. Poor Model Choice Currently, a linear regression model is applied against annual averages of daily data. The linear regression model is calculated within a PostgreSQL function as follows: SELECT regr_slope( amount, year_taken ), regr_intercept( amount, year_taken ), corr( amount, year_taken ) FROM temp_regression INTO STRICT slope, intercept, correlation; The results are returned to JasperReports using: SELECT year_taken, amount, year_taken * slope + intercept, slope, intercept, correlation, total_measurements INTO result; JasperReports calls into PostgreSQL using the following parameterized analysis function: SELECT year_taken, amount, measurements, regression_line, slope, intercept, correlation, total_measurements, execute_time FROM climate.analysis( $P{CityId}, $P{Elevation1}, $P{Elevation2}, $P{Radius}, $P{CategoryId}, $P{Year1}, $P{Year2} ) ORDER BY year_taken This is not an optimal solution because it gives the false impression that the climate is changing at a slow, but steady rate. Questions Using functions that take two parameters (e.g., year [X] and amount [Y]), such as PostgreSQL's regr_slope: What is a better regression model to apply? What CPAN-R packages provide such models? (Installable, ideally, using apt-get.) How can the R functions be called within a PostgreSQL function? If no such functions exist: What parameters should I try to obtain for functions that will produce the desired fit? How would you recommend showing the best fit curve? Keep in mind that this is a web app for use by the general public. If the only way to analyse the data is from an R shell, then the purpose has been defeated. (I know this is not the case for most R functions I have looked at so far.) Thank you!

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Non RBAC User Roles and Permissions System: a role with properties

- by micha12

We are currently designing a User Roles and Permissions System in our web application (ASP.NET), and it seems that we have several cases that do no fit within the classical Role-Based Access Control (RBAC). I will post several questions, each devoted to a particular case. This is my second question (the first question is here: http://stackoverflow.com/questions/2839797/non-rbac-user-roles-and-permissions-system-checking-the-users-city). We have the following case: we need to implement a Manager role in our web application. However, a Manager can belong to one or several companies (within a big group of companies for which we are creating this web app). Say, there can be “Manager of companies A and B”, “Manager of company C”, etc. Depending on the companies that the Manager belongs, he has access to certain operations: for example, he can communicate with clients only of those companies that he belongs to. That is, “Manager of companies A and B” can only have contacts with clients of companies A and B, and not with those of company C. He can also view clients’ details pages of companies A and B and not of C, etc. It seems that this case falls within the RBAC. However, this is not really the case. We will need to create a ManagerRole class that will have a Companies property – that is, this will not be just a role as a collection of permissions (like in the classical RBAC), but a role with properties! This was just one example of a role having properties. There will be others: for example, an Administrator role that will also belong to a number of companies and will also have other custom properties. This means that we will a hierarchy or roles classes: class Role – base class class ManagerRole : Role List Companies class AdministratorRole : Role List Companies Other properties We investigated pure RBAC and its implementation in several systems, and found no systems featuring a hierarchy or roles, each having custom properties. In RBAC, roles are just collections of permissions. We could model our cases using permission with properties, like ManagerPermission, AdministratorPermission, but this has a lot of drawbacks, the main being that we will not be able to assign a role like “Manager of Companies A and B” to a user directly, but will have to create a role containing a ManagerPermission for companies A and B… Moreover, a "Manager" seems to be rather a "role" (position in the company) rather than a "permission" from the linguistic point of view. Would be grateful for any ideas on this subject, as well as any experience in this field! Thank you.

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Problem with ColdFusion communicating with MySQL database

- by Greg

Hi, I have been working to migrate a non-profit website from a local server (running Windows XP) to a GoDaddy hosting account (running Linux). Most of the pages are written in ColdFusion. Things have gone smoothly, up until this point. There is a flash form within the site (see this page: http://www.preservenet.cornell.edu/employ/submitjob.cfm) which, when completed, takes the visitor to this page: submitjobaction.cfm . I'm not quite sure what to make of this error, since I copied exactly what had been in the old MySQL database, and the .cfm files are exactly as they had been when they worked on the old server. Am I missing something? Below is the code from the database that the error seems to be referring to. When I change "Positionlat" to some default value in the database as it suggests in the error, it says that another field needs a default value, and it's a neverending chain of errors as I try to correct it. This is probably a stupid error that I'm missing, but I've been working at it for days and can't find what I'm missing. I would really appreciate any help. Thanks! -Greg DROP TABLE IF EXISTS employopp; CREATE TABLE employopp ( POSTID int(10) NOT NULL auto_increment, USERID varchar(10) collate latin1_general_ci default NULL, STATUS varchar(10) collate latin1_general_ci NOT NULL default 'ACTIVE', TYPE varchar(50) collate latin1_general_ci default 'professional', JOBTITLE varchar(70) collate latin1_general_ci default NULL, NUMBER varchar(30) collate latin1_general_ci default NULL, SALARY varchar(40) collate latin1_general_ci default NULL, ORGNAME varchar(70) collate latin1_general_ci default NULL, DEPTNAME varchar(70) collate latin1_general_ci default NULL, ORGDETAILS mediumtext character set utf8 collate utf8_unicode_ci, ORGWEBSITE varchar(200) collate latin1_general_ci default NULL, ADDRESS varchar(60) collate latin1_general_ci default 'none given', ADDRESS2 varchar(60) collate latin1_general_ci default NULL, CITY varchar(30) collate latin1_general_ci default NULL, STATE varchar(30) collate latin1_general_ci default NULL, COUNTRY varchar(3) collate latin1_general_ci default 'USA', POSTALCODE varchar(10) collate latin1_general_ci default NULL, EMAIL varchar(75) collate latin1_general_ci default NULL, NOMAIL varchar(5) collate latin1_general_ci default NULL, PHONE varchar(20) collate latin1_general_ci default NULL, FAX varchar(20) collate latin1_general_ci default NULL, WEBSITE varchar(200) collate latin1_general_ci default NULL, POSTDATE varchar(10) collate latin1_general_ci default NULL, POSTUNTIL varchar(20) collate latin1_general_ci default 'select date', POSTUNTILFILLED varchar(20) collate latin1_general_ci NOT NULL default 'until filled', texteHTML mediumtext character set utf8 collate utf8_unicode_ci, HOWTOAPPLY mediumtext character set utf8 collate utf8_unicode_ci, CONFIRSTNM varchar(30) collate latin1_general_ci default NULL, CONLASTNM varchar(60) collate latin1_general_ci default NULL, POSITIONCITY varchar(30) collate latin1_general_ci default NULL, POSITIONSTATE varchar(30) collate latin1_general_ci default NULL, POSITIONCOUNTRY varchar(3) collate latin1_general_ci default 'USA', POSITIONLAT varchar(50) collate latin1_general_ci NOT NULL, POSITIONLNG varchar(50) collate latin1_general_ci NOT NULL, PRIMARY KEY (POSTID) ) ENGINE=MyISAM AUTO_INCREMENT=2007 DEFAULT CHARSET=latin1 COLLATE=latin1_general_ci;

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ON DELETE RESTRICT Causing Error 150

- by Levi Hackwith

CREATE TABLE project ( id INTEGER NOT NULL AUTO_INCREMENT, created_at DATETIME NOT NULL, name VARCHAR(75) NOT NULL, description LONGTEXT NOT NULL, is_active TINYINT NOT NULL DEFAULT '1', PRIMARY KEY (id), INDEX(name, created_at) ) ENGINE = INNODB; CREATE TABLE role ( id INTEGER NOT NULL, name VARCHAR(50) NOT NULL, description LONGTEXT NOT NULL, PRIMARY KEY (id) ) ENGINE = INNODB; CREATE TABLE organization ( id INTEGER NOT NULL AUTO_INCREMENT, created_at DATETIME NOT NULL, name VARCHAR(100) NOT NULL, is_active TINYINT NOT NULL DEFAULT '1', PRIMARY KEY (id) ) ENGINE = INNODB; CREATE TABLE user ( id INTEGER NOT NULL AUTO_INCREMENT, created_at DATETIME NOT NULL, role_id INTEGER NOT NULL, organization_id INTEGER NOT NULL, last_login_at DATETIME NOT NULL, last_ip_address VARCHAR(25) NOT NULL, username VARCHAR(45) NOT NULL, password CHAR(32) NOT NULL, email_address VARCHAR(255) NOT NULL, first_name VARCHAR(45) NOT NULL, last_name VARCHAR(45) NOT NULL, address_1 VARCHAR(100) NOT NULL, address_2 VARCHAR(25) NULL, city VARCHAR(25) NOT NULL, state CHAR(2) NOT NULL, zip_code VARCHAR(10) NOT NULL, primary_phone_number VARCHAR(10) NOT NULL, secondary_phone_number VARCHAR(10) NOT NULL, is_primary_organization_contact TINYINT NOT NULL DEFAULT '0', is_active TINYINT NOT NULL DEFAULT '1', PRIMARY KEY (id), CONSTRAINT fk_user_role_id FOREIGN KEY (role_id) REFERENCES role (id) ON UPDATE RESTRICT ON DELETE RESTRICT, CONSTRAINT fk_user_organization_id FOREIGN KEY (organization_id) REFERENCES organization (id) ON UPDATE RESTRICT ON DELETE RESTRICT ) ENGINE = INNODB; CREATE TABLE project_user ( user_id INTEGER NOT NULL, project_id INTEGER NOT NULL, PRIMARY KEY (user_id, project_id), CONSTRAINT fk_project_user_user_id FOREIGN KEY (user_id) REFERENCES user (id) ON UPDATE RESTRICT ON DELETE CASCADE, CONSTRAINT fk_project_user_project_id FOREIGN KEY (project_id) REFERENCES project (id) ON UPDATE RESTRICT ON DELETE RESTRICT ) ENGINE = INNODB; CREATE TABLE ticket_category ( id INTEGER NOT NULL AUTO_INCREMENT, name VARCHAR(20) NOT NULL, description LONGTEXT NOT NULL, PRIMARY KEY (id) ) ENGINE = INNODB; CREATE TABLE ticket_type ( id INTEGER NOT NULL AUTO_INCREMENT, name VARCHAR(20) NOT NULL, description LONGTEXT NOT NULL, PRIMARY KEY (id) ) ENGINE = INNODB; CREATE TABLE ticket_status ( id INTEGER NOT NULL AUTO_INCREMENT, name VARCHAR(20) NOT NULL, description LONGTEXT NOT NULL, PRIMARY KEY (id) ) ENGINE = INNODB; CREATE TABLE ticket ( id INTEGER NOT NULL AUTO_INCREMENT, created_at DATETIME NOT NULL, project_id INTEGER NOT NULL, created_by INTEGER NOT NULL, submitted_by INTEGER NOT NULL, assigned_to INTEGER NULL, category_id INTEGER NOT NULL, type_id INTEGER NOT NULL, title VARCHAR(75) NOT NULL, description LONGTEXT NOT NULL, contact_type_id TINYINT NOT NULL, affects_all_clients TINYINT NOT NULL DEFAULT '0', is_billable TINYINT NOT NULL DEFAULT '1', esimated_hours DECIMAL(4, 1) NOT NULL DEFAULT '0', hours_worked DECIMAL (4, 1) NOT NULL DEFAULT '0', status_id TINYINT NOT NULL, PRIMARY KEY (id), CONSTRAINT fk_ticket_project_id FOREIGN KEY (project_id) REFERENCES project (id) ON UPDATE RESTRICT ON DELETE RESTRICT, CONSTRAINT fk_ticket_created_by FOREIGN KEY (created_by) REFERENCES user (id) ON UPDATE RESTRICT ON DELETE RESTRICT, CONSTRAINT fk_ticket_submitted_by FOREIGN KEY (submitted_by) REFERENCES user (id) ON UPDATE RESTRICT ON DELETE RESTRICT, CONSTRAINT fk_ticket_assigned_to FOREIGN KEY (assigned_to) REFERENCES user (id) ON UPDATE RESTRICT ON DELETE RESTRICT, CONSTRAINT fk_ticket_category_id FOREIGN KEY (category_id) REFERENCES ticket_category (id) ON UPDATE RESTRICT ON DELETE RESTRICT, CONSTRAINT fk_ticket_type_id FOREIGN KEY (type_id) REFERENCES ticket_type (id) ON UPDATE RESTRICT ON DELETE RESTRICT, CONSTRAINT fk_ticket_status_id FOREIGN KEY (status_id) REFERENCES ticket_status (id) ON UPDATE RESTRICT ON DELETE RESTRICT ) ENGINE = INNODB; CREATE TABLE ticket_time_entry ( id INTEGER NOT NULL AUTO_INCREMENT, user_id INTEGER NOT NULL, ticket_id INTEGER NOT NULL, started_at DATETIME NOT NULL, ended_at DATETIME NOT NULL, PRIMARY KEY (id), CONSTRAINT fk_ticket_time_entry_user_id FOREIGN KEY (user_id) REFERENCES user (id) ON UPDATE RESTRICT ON DELETE RESTRICT, CONSTRAINT fk_ticket_time_entry_ticket_id FOREIGN KEY (ticket_id) REFERENCES ticket (id) ON UPDATE RESTRICT ON DELETE RESTRICT ) ENGINE = INNODB; The ticket table's create statement causes an error 150. I have no clue why. When I remove the ON DELETE RESTRICT statements from the table declaration, it works. Why is that?

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