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• What is this chargeback scam from eBooks bought on my website?

  - by Dan Friedman

  We have a scammer that is buying our e-Books and then performing chargebacks. Our e-Books don't have DRM, so if they wanted to resell them, they would only need to buy each book once. But instead, they keep buying the same books over and over again and then performing hundreds of chargebacks. We have created some additional rules in our fraud protection tools to block certain aspects, even though all the info looks legit, and are hopeful this will slow them down. But my question is: What is the scam? If they aren't getting any product and they only get chargebacks for something they already purchased, then they can't get additional money from the credit card company, so then what's their motivation?

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• Finding a Payment Gateway?

  - by Lynda

  I have a client who would like to sell glass pipes online. The problem I run into is with the payment gateway. Glass pipes fall into two categories drug paraphernalia or tobacco product. This leads me to here and asking: Does anyone know of a payment gateway that will process payments for glass pipes? Note: Doing some Google searching I read that Authorize.net will accept tobacco but when I spoke with them they said they do not.

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• 250 k 404 & 410 errors in Webmaster Tools. Bad backlinks?

  - by Natália

  Our webmaster tools account is showing 250.000 errors related with weird links from other sites. These URLs are comming mostly from non existent sites or are being generated directly by our website. Here some examples of these urls: oursite.com/&q=videos+caseros+sexo+pornos+gratis&sa=X&ei=R638T8eTO8WphAfF2vG8Bg&ved=0CCAQFjAC%2F%2Fpage%2F2%2Fpage%2F3%2Fpage%2F4%2Fpage%2F3%2Fpage%2F4%2Fpage%2F3%2Fpage%2F4%2Fpage%2F5%2Fpage%2F4/page/3 Our site is a popular spanish adult site, yet we don´t have keywords which are being mentioned in this url. Apparently this link comes from our site. Some more examples: oursite.com/&q=losmejoresvideosporno&sa=X&ei=U__8T-BnqK7RBdjmhYsH&ved=0CBUQFjAA%2F%2Fpage%2F2%2Fpage%2F3%2Fpage%2F2%2Fpage%2F3%2Fpage%2F2%2Fpage%2F3%2Fpage%2F4%2Fpage%2F3%2Fpage%2F2%2Fpage%2F3/page/4 Once again: not our queries, not out urls. oursite/tag/tetonas We think that it might be other site, which is having a policy of extremely bad SEO based on other sites branding and keywords usage: thirdsite/buscador/tetonas-oursite The question is: if other sites are generating these urls, how can we prevent this? Why the tag is being generated if no link was added to the other site? What should we do with these errors? 301? 410 gone? I have read all similar Q&A here but none of them seems to solve our problem. It is not likely to be a bad ad (Inspected them all). Maybe some all content which google decided to recrawl suddenly? Maybe third parties bad SEO policy? Maybe all of them? Any help will be higly appreciated,

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• AdWords Keyword Tool planner CPC completely different to real CPC?

  - by steve

  I'm new to AdWords, and trying to figure out the best keywords to use. I go to Adwords Keyword Planner, and typed in an example keyword. It gives me an average CPC of $0.94. But when I go to set up a real campaign and type it the same keyword, I get an error saying 'below first page bid estimate' which is $8.75. What gives? Is there a better way to get more accurate feedback on how much this will cost?

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• Navigation Category page not indexed by google

  - by dhananjai gaur

  Navigation menu is in the form of categories on website htttp://bankpo.in, none of the category page is being indexed by google. I searched with exact URL for a category, still related results are shown instead of category page. I have checked google webmaster and there are no crawling error or any other error message, so i am really confused what might be the problem. Website is not a new one and is continuously updated, so please can anyone tell me the reason for this

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• Redirect AFTER Initiating download

  - by mashup

  I have a question - is there any way to initiate a download and AFTER the user has confirmed the download then redirect to another site? Is something like that possible via ASP or another language commonly used for websites? Bad PHP "user experience" scenario (In use right now) a) User comes to site, clicks download button b) Users sees "download" landing page, gets redirected after 5 seconds c) Download starts on Thankyoupage Good "user experience" scenario: (my dream solution, what I want) a) User comes to site, clicks download button b) Download starts immediately on landing page c) Download confirmed, redirects now to thank you page Any programming language is a go for this.

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• Is there an easier way to implement 301 redirects when converting a site to WordPress

  - by Amanda

  I have just converted a website to WordPress. The old site has hundreds of hard-coded html files, and the new site does not match the old site's directory structure or file naming system (bad SEO in the original site), so I can't place any "blanket" 301 redirects. Its been at least 2 months, and the old links are still appearing in Google searches, despite a google-friendly sitemap.xml. Do I need to hardcode a 301 for every individual page in my htaccess file, or am I just misunderstanding 301s and apache? Is there some other way I can update Google about the fact that my entire site structure has changed?

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• Tack anchor link with Google Analytics

  - by Fredrik

  I have searched for how to track anchor links in analytics, but couldn't get it working. I have this code in the header: <script> (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){ (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o), m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m) })(window,document,'script','//www.google-analytics.com/analytics.js','ga'); ga('_setAllowAnchor', true); ga('create', 'UA-*******-1', '****.com'); ga('send', 'pageview'); </script> And my links looks like this: <a href='#/contact'><span>Contact</span></a> I also tried to use this links: <a href='#/contact' onClick="_gaq.push(['_trackPageview', location.pathname+location.search+location.hash]);"><span>Contact</span></a> Is there any tips on what I can do?

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• Files not refreshing after uploaded and overwritten via ftp

  - by guisasso

  I have been having some trouble with updating my website this morning. After editing some files, in special, a css file, and uploading it to the server, i would notice that the changes wouldn't happen, as if the file had not been overwritten. File size on my local machine would be 3.244 kb and on the server 3.080 kb. Even after deleting the whole folder itself, and uploading everything again, same error. Answer: Cloudfare.

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• How do I allow e-mail to be relayed through this MTA?

  - by BlueToast

  When I try to send an e-mail using authenticationless relay via telnet, I receive an error message "553 sorry, that domain isn't allowed to be relayed thru this MTA (#5.7.1) rcpt to:[email protected]". How can I allow a specific domain to be whitelisted and allowed through the MTA? There is only one domain I am trying to relay e-mails to (and that domain uses a totally different, independent and standalone mail server with IceWarp). 220 mail4.myhsphere.cc ESMTP ehlo sisterwebsite.com 250-mail4.myhsphere.cc 250-PIPELINING 250-8BITMIME 250-SIZE 41943040 250-AUTH LOGIN PLAIN CRAM-MD5 250 STARTTLS mail from:[email protected] 250 ok rcpt to:[email protected] 553 sorry, that domain isn't allowed to be relayed thru this MTA (#5.7.1) rcpt to:[email protected] 553 sorry, that domain isn't allowed to be relayed thru this MTA (#5.7.1) rcpt to:[email protected] 553 sorry, that domain isn't allowed to be relayed thru this MTA (#5.7.1) rcpt to:[email protected] 250 ok data 354 go ahead To: [email protected] From: [email protected] Subject: Test mail -- please ignore Test, please ignore this Jane Sincerely, BlueToast . 250 ok 1350407684 qp 22451 quit 221 mail4.myhsphere.cc Connection to host lost. C:\Users\genericaccount Not sure what to do. I did some Googling but I'm having a hard time finding relevant results. Most of the search results I get are about trying to receive mail -- but I am trying to send mail. mail.sisterwebsite.com = mail4.myhsphere.com. We use FluidHosting for the e-mail on sisterwebsite.com. (Repeating question just in case) How can I allow a specific domain to be whitelisted and allowed through the MTA?

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• Fetch as Google error 403

  - by Bojan Vidanovic

  2 weeks ago, google cant access my website anymore, in webmaster tools i cant fetch any page, i always get error 403, and the website has been completly disapperard form the google search results. I cant figure how suddendly it cant see it anymore, i've checked .htaccess and there nothing that blocks google crawlers, and robots.txt is fine to. Anyway the site is accesibly normaly for users. Anyone had this problems? please help!

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• What should filenames and URLs of images contain for SEO benefit?

  - by Baumr

  We know that good site architecture usually looks like this: example-company.com/ example-company.com/about/ example-company.com/contact/ example-company.com/products/ example-company.com/products/category/ example-company.com/products/category/productname/ Now, when it comes to Google Image search, it is clear that the img alt tag, filename/URL, and surrounding text (captions, headings, paragraphs) have an effect on ranking. I want to ask about the filename of the images that we should use (e.g. product-photo.jpg). ...but first about the URL: Often web developers stick all images in a single folder in the root: example-company.com/img/ — and I have stopped doing that. (I don't want to get into it, but basically, it seems more semantic for images which make up part of the content at each sub-directory) However, when all images appear in a folder, I feel that their filename needs to reflect what they are a bit more than usual, for example: example-company.com/img/example-company-productname-category.jpg It's a longer filename than just product.png, but as long as it's relevant, I see no problem with regards to SEO (unless you're keyword stuffing), and it could even help rank for keywords: "example company" "productname" "category" So no questions there. But what about when we have places images in the site architecture we outlined at the beginning? In other words, what if image URL paths look like this: example-company.com/products/category/productname/productname.jpg My question is, should the URL be kept short like above and only have the "productname" (and some descriptive keywords) as part of it's filename? Or, should it also include the "example-company" and "category"? Like so: example-company.com/products/category/productname/example-company-category-productname.jpg That seems much longer, and redundant when we look at the URL, but here are a few considerations. Images are often downloaded onto computers, and, to the average user, they lose their original URL and thus — it isn't clear where they came from. Also, some social networks, forums, and other platforms leave the filename intact when uploaded. (Many others rewrite it, for example, Pinterest and Facebook.) Another consideration, will this really help (even if ever so slightly) rank in Google Image Search, or at least inform Google that the product is something specific to the "example-company"? For example, what if this product can only be bought at this store and is the flagship product? In addition to an abundance of internal links to this product page, would having the "example company" name and "category" help it appear in "example company" searches? In other words, is less more?

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• URL structure for content that is updated daily

  - by Brendon

  A small, simple site I am working on displays a single page with the day's best offers on it. The user is able to move back and forth between previous days. Which of the following URL structures works best? Structure 1 /index.html -- today's best offers /2013-06-29.html -- yesterday's best offers, etc. Structure 2 /index.html -- 302 redirects to /2013-06-30.html (or whatever today is) /2013-06-30.html -- today's best offers /2013-06-29.html -- yesterday's best offers, etc. I quite like structure 2 from the user's point of view (they can share content easily), but I am a bit concerned about updating the redirect from /index.html every single day -- would this perhaps have unintended SEO consequences?

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• Reason why a Brand new website is ranking for a top keyword? [on hold]

  - by Prasad EBK

  Its been noticed, one of our (new)competitor website is ranking 5 for a top keyword with high competition. The website is barely 2 months old. When I checked not much SEO is done on the website other than basic title/desc tags. No backlinks. The website pushed down our website and took its place for the keyword. The only reason that came to my mind is the latest penguin update. Or is the ranking just temporary???, will it eventually be pushed back?? its been holding on for atleast one month and its irritating. Thanks in advance.

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• How to prevent duplication of content on a page with too many filters?

  - by Vikas Gulati

  I have a webpage where a user can search for items based on around 6 filters. Currently I have the page implemented with one filter as the base filter (part of the url that would get indexed) and other filters in the form of hash urls (which won't get indexed). This way the duplication is less. Something like this example.com/filter1value-items#by-filter3-filter3value-filter2-filter2value Now as you may see, only one filter is within the reach of the search engine while the rest are hashed. This way I could have 6 pages. Now the problem is I expect users to use two filters as well at times while searching. As per my analysis using the Google Keyword Analyzer there are a fare bit of users that might use two filters in conjunction while searching. So how should I go about it? Having all the filters as part of the url would simply explode the number of pages and sticking to the current way wouldn't let me target those users. I was thinking of going with at max 2 base filters and rest as part of the hash url. But the only thing stopping me is that it would lead to duplication of content as per Google Webmaster Tool's suggestions on Url Structure.

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• Cheaper alternatives to 99Designs.com (outsource CSS design)

  - by Chris Smith

  I'm designing my own website as a side project and I want the site to look professional. (Read, not designed by a programmer.) I don't mind spending a little money to have a professional do it, but design sites like 99designs.com cost way to much. (~$500+) Is there a cheaper (~$100 - $200) alternative for getting a designer to improve an existing site? (Things like updating the CCS or suggesting better ways for laying out the navigation.) Or is my best bet trying to pick up a freelancer on Craigslist?

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• Google: What does a return to PR 'Unranked' mean?

  - by UpTheCreek

  One of my sites is very new (about 3 months). When first launched it's pages had (unsurprisingly) a Google PR of 'Unranked' [From Google toolbar stats, via the firefox SearchStatus plugin]. After a few weeks these changed to PR0. Just recently I noticed that they are showing PR 'Unranked' once more in Google Toolbar. As far as I know I'm following the Google guidelines. Results for the site still seem to be showing for its keywords. What could this mean?

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• Web Hosting Checklist

  - by Chris

  Hello, I am a web developer that is starting to look into hosting his own website. I would like to showcase my programming skills (PHP, MySQl, C#, Wordpress). My knowledge of languages I am OK with but the actually hosting site is where my knowledge starts to get a little shaky. I know the basics (bandwidth, sub-domains, re-write rules) but I would love your input, to help me formulate a check list of certain web-hosting services that I should be on the look-out for. Also I was wondering if there were any reliable hosting providers who give you the option to host both c# code-behinds and PHP code. As I would like to have two versions of my site, one in C# and one in PHP the hope is that if I need to look for another job this website will help me show possible employers my server side knowledge. I hope this is enough info, I did some researching online but found a bunch of unless articles and I've always have had luck on the StackExchange sites. So hopefully you, can help me. Thanks alot.

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• Google webmaster Verification failed.

  - by KMC

  I have a site created by Ruby on Rails. I had verified against Google Webmaster Tool some months ago, which was successful. One day webmaster starts giving me Re-verification fails. I tried again to verify my site using Meta tags and HTML files. But I kept having "Verification failed. The connection to your server timed out." Since then, Google stop crawling my site's content - though, somehow google still crawl my PDF contents on my site.

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• HTML5 valid Google+ Button - Bad value publisher for attribute rel

  - by mrtsherman

  I recently migrated my website from xhtml transitional to html5. Specifically so that I could make use of valid block level anchor tags. <a><div /></a>. When running validation I encountered the following error: Bad value publisher for attribute rel on element link: Keyword publisher is not registered. But according to this page, that is exactly what I am supposed to do. https://developers.google.com/+/plugins/badge/#connect My code: <link href="https://plus.google.com/xxxxxxxxxxxxxxxx" rel="publisher" /> <a href="https://plus.google.com/xxxxxxxxxxxxxxx?prsrc=3" style="text-decoration:none;"> <img src="https://ssl.gstatic.com/images/icons/gplus-16.png" alt="" style="border:0;width:16px;height:16px;"/> </a> I can't figure out how to implement this in an html5 compliant way. Can anyone help?

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• Google Cache showing wrong URL

  - by Sathiya Kumar

  I searched the cache details of the URL http://property.sulekha.com/pune-properties but the Google Cache showing details for property.sulekha.com. I don't know why it's showing like this. Not only for http://property.sulekha.com/pune-properties but also for all the Indian city relates URL's like http://property.sulekha.com/chennai-properties , http://property.sulekha.com/mumbai-properties , http://property.sulekha.com/kolkata-properties etc. Even i don't find these urls in the Google search result. If i search Chennai properties in Google, i find property.sulekha.com and not http://property.sulekha.com/chennai-properties . Why its happening like this? Please let me know

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• Is there a modern (eg NoSQL) web analytics solution based on log files?

  - by Martin

  I have been using Awstats for many years to process my log files. But I am missing many possibilities (like cross-domain reports) and I hate being stuck with extra fields I created years ago. Anyway, I am not going to continue to use this script. Is there a modern apache logs analytics solution based on modern storage technologies like NoSQL or at least somehow ready to cope with large datasets efficiently? I am primarily looking for something that generates nice sortable and searchable outputs with the focus on web analytics, before having to write my own frontends. (so graylog2 is not an option) This question is purely about log file based solutions.

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• Showing content from pages at different URL's (masking), possibly with .htaccess

  - by zigojacko

  If I have URL's like:- domain.com/category/widgets/filter/blue domain.com/category/widgets/filter/red And it is pretty difficult to reconstruct them to something like:- domain.com/category/blue-widgets domain.com/category/red-widgets Is there any way at all that I can use URL rewrites or anything else with .htaccess or on the server to display the URL's as the domain.com/category/blue-widgets on the domain.com/category/widgets/filter/blue page? I've looked into masking URL's but got nowhere and this has been something bugging me for almost 6 months now. Is there any way to achieve what I want to do? FYI: This is a Magento website and the above process, I am wanting to implement for potentially hundreds of URL's. Edit To respond to @kkugelmann's answer:- I couldn't get your proposed RewriteRule to make a difference at all in the .htaccess file so I started testing a few things in this .htaccess tester:- The proposed RewriteRule didn't work in this tester:- However, the following did:- But adding any of these RewriteRule's into the website's .htaccess file did not rewrite the URL at all... Edit2 By the way, if I add [R=301,L] to the end of the URL rewrite rule, it does actually then rewrite the rule, but of course 301 redirects it as well which is unwanted behaviour. Edit3 I found another question with the same issue... And an accepted answer that solved the problem which seemed to be something to do with using mod_proxy and the [P] tag on the rule (if I try this, the page 404's).

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• Will using two different tracking codes affect my SERP

  - by Danny Hefer

  Hello everyone and thanks for your time! I am now facing a problem after a site migration. New site is basically an improved version of old site, with the same content and some extras. After pointing the domain name to the new site, the old site was still online for a while but didn't get any traffic. The new site has its own tracking code. So, old tracking code has age (something like 7 years) but no visitors for a month, but new tracking code is a month old with an acceptable traffic. How to you think google will react if I add old tracking code to new site? Thanks by advance!

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• Clicks counting and crawler bots

  - by Dennis

  I am currently running a small affiliate-program for Facebook users. We use an auto-poster to publish links to fan pages. Every hit is stored in our database and we have included a 24 hour reload block for the IP-addresses. My problem right now is that the PHP script also stores every hit from all the bots that crawls my website. Now I was thinking to block those bots with the robots.txt of my website but I am afraid that this will have a negative effect on my AdSense ads. Does anybody have an idea for me how to work this out?

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