Search Results

Search found 11152 results on 447 pages for 'cell phone friendly desig'.

facebook twitter digg google delicious technorati stumbleupon myspace wordpress linkedin gmail igoogle windows live tumblr viadeo yahoo buzz yahoo mail yahoo bookmarks favorites email print

Page 102/447 | < Previous Page | 98 99 100 101 102 103 104 105 106 107 108 109  | Next Page >

  • Can NSUserDefaults be used for pausing the application during a phone call ?

    - by Anil Kumar
    Friends, currently I dont have iphone to test and using Simulator for testing purposes. I am Just curious to know whether an application continues to run even after a phone call.. here i have no option to test this from simulator. If it terminates then how can i pause things.. and continue after a phone call. Is NSUserDefaults can be used for my case. As far I understood NSuserDefaults are used to store data that is required when the App is next time loaded. But here I dont want my App to terminate instead pause until Call ends and continue as uninterrupted later. Please clear me about this. Sorry I am still a beginner so I request for no harsh replies if my question looks stupid. Thanks in Advance

    Read the article

  • Why does my OpenGL ES iPhone game flicker when I first turn on the phone?

    - by MrDatabase
    I made a simple game for the iPhone using OpenGL ES. Everything works fine except for this problem: I turn the phone completely off, then back on, then launch my app and I get this wierd flickering! Every other frame is correct... the incorrect frames are just the same frame over and over again. If I quit the app, launch it again everything is fine. If I quit and restart 10 times in a row everything is fine every time. But if I turn the phone off, then back on, then launch the app I get the same flickering the first time I launch the app. Why is this happening?! Has anyone else had this problem? Cheers!

    Read the article

  • Force Close problem while Moving track ball on disabled EditText On HTC Hero Phone?

    - by UMMA
    dear friends, i have a small form with four EditText fields in which second EditText is disable for text Editing. now when i roll Android Phone ball to move from the top to bottom first time it selects disabled EditText and then third EditText and moves downward to foruth EditText. but when i try to move upward on Disabled EditText it displays me error Force Close after selecting it. it is only happening in phone not in Emulator. please guide how to resolve this issue? any help would be appriciated.

    Read the article

  • Why Can't I import a UITableViewCell subclass ? That's weird....

    - by user320064
    It's like this, I created a UITableViewCell subclass called NewsItemCell, then I wanna use it in my FirstViewController.m, then I tried to import it, but the compiler keeps telling me this Below is my code, it is driving me mad, thank you if you can help. import "NewsItemCell.h" import "FirstViewController.h" @implementation FirstViewController @synthesize computers; (UITableViewCell *)tableView:(UITableView *)tableView cellForRowAtIndexPath:(NSIndexPath *)indexPath { static NSString *CellIdentifier = @"NewsItemCellIdentifier"; NewsItemcell *cell = (NewsItemcell *)[tableView dequeueReusableCellWithIdentifier: CellIdentifier]; if (cell == nil) { NSArray *nib = [[NSBundle mainBundle] loadNibNamed:@"NewsItemCell" owner:self options:nil]; for (id oneObject in nib) if ([oneObject isKindOfClass:[NewsItemcell class]]) cell = (NewsItemcell *)oneObject; } NSUInteger row = [indexPath row]; NSDictionary *rowData = [self.computers objectAtIndex:row]; cell.newsTitle.text = [rowData objectForKey:@"Color"]; cell.newsDate.text = [rowData objectForKey:@"Name"]; return cell; } Jason

    Read the article

  • DataGridView: how to focus the whole row instead of a single cell?

    - by Tomas Sedovic
    I'd like to use the DataGridView control as a list with columns. Sort of like ListView in Details mode but I want to keep the DataGridView flexibility. ListView (with Details view and FullRowSelect enabled) highlights the whole line and shows the focus mark around the whole line: DataGridView (with SelectionMode = FullRowSelect) displays focus mark only around a single cell: So, does anyone know of some (ideally) easy way to make the DataGridView row selection look like the ListView one? I'm not looking for a changed behaviour of the control - I only want it to look the same. Ideally, without messing up with the methods that do the actual painting.

    Read the article

  • Adding a subview larger than cellHeight to a UITableViewCell?

    - by MathieuK
    I'm trying to add a subview to a UITableViewCell and the design that I'm working from demands that this particular subview (an image) needs to be larger than the actual UITableViewCell and thus partly overlap its siblings. So I've set up my table cell, generated my image and added it to the cell's contentView: // rowHeight for the UITableView is 45.0f UIImage *image = [self createCellThumbnail: someImage]; UIImageView *thumbView = [[UIImageView alloc] initWithFrame: CGRectMake(150, -5, 55,55)]; thumbView.transform = CGAffineTransformMakeRotation(0.1f); thumbView.image = image; cell.clipsToBounds = NO; cell.contentView.clipsToBounds = NO; [cell.contentView addSubview: thumbView]; While the image will 'overflow' into the cell below it, the top of the image is always clipped, as demonstrated here: http://imgur.com/WDsAx . Does anyone know if what I'm trying to do is possible with the current approach or should I just figure out a way to draw these images onto the UITableView after all the cells are drawn (it's a non-scrollable tableview, so that would work and be fairly easy).

    Read the article

  • loading NSMutableArray into a Table View in Iphone

    - by sicKo
    I'm getting this error when I tried to put my array content into the table view. Btw, I'm new in this iphone development thingy.. 2011-03-17 15:54:13.142 FullApp[6851:207] -[NSCFString objectAtIndex:]: unrecognized selector sent to instance 0x5903860 2011-03-17 15:54:13.143 FullApp[6851:207] * Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSCFString objectAtIndex:]: unrecognized selector sent to instance 0x5903860' And here are my codes.. - (UITableViewCell *)tableView:(UITableView *)tableView cellForRowAtIndexPath:(NSIndexPath *)indexPath { static NSString *CellIdentifier = @"Cell"; UITableViewCell *cell = [tableView dequeueReusableCellWithIdentifier:CellIdentifier]; if (cell == nil) { cell = [[[UITableViewCell alloc] initWithStyle:UITableViewCellStyleDefault reuseIdentifier:CellIdentifier] autorelease]; } // Configure the cell. FullAppAppDelegate *fullapp = (FullAppAppDelegate *)[[UIApplication sharedApplication]delegate]; NSString *cellValue = [[fullapp.soapResults objectAtIndex:0] objectAtIndex:indexPath.row]; cell.textLabel.text = cellValue; Here are my array content 2011-03-17 16:00:29.976 FullApp[6898:207] ( "Everyday.com.my", "Mydeals.com.my" )

    Read the article

  • Winform datagridview selection is wrong after editing.

    - by jparram
    I am using a winform datagridview. The datagridviews datasource is a binding source. The gridview is using the CellEndEdit event to update the datasource. The datasource gets updated and the follwing property is set: public List<Collection> Collections { set { this.SubjectCollectionDOBindingSource.DataSource = value; } } If I end the cell editing with the 'enter' key, all works as expected. If I end the edit by clicking another cell, the data is updated as expeceted but subsequent clicks on cell columns do not correspond with the highlighted cell: ie the highlighted cell is the previously clicked cell. What steps are considered best practice when updating a gridview so that when all is said and done it is in the desired state?

    Read the article

  • jqGrid: Is it possible to commit a cell change when tabbing off instead of pressing Enter?

    - by The Matt
    I have a simple in-line edit in my grid, and I want to commit the change when the user tabs off the textbox. The default behavior of jqGrid forces the user to press 'Enter' to commit the change, but this is non-intuitive for our users. onSelectRow: function(id) { $(gridCoreGroups).editRow(id, true, undefined, function(response) { alert("hello world"); } } I've worked my way through the events provided, but they all happen as a result of the user pressing 'Enter', which I want to avoid. Is there something I can wire up that would trigger an action when the user tabs off this cell?

    Read the article

  • How can I make my laptop use a phone as a wi-fi adapter?

    - by Dennis Williamson
    I have an HP Pavilion dv6400 series laptop with an NVidea chipset which is the subject of a class action lawsuit. The symptom (PDF) that I'm experiencing is that the system fails to recognize that there is a wireless adapter installed. It doesn't appear in Device Manager. In this question, I ask if there's a way to work around this problem. As an alternative, I'd like to see if there's a way to use an old Windows Mobile 5 phone that does not have cellular service (voice or data) as a Wi-Fi adapter. How can this be accomplished? The system is running Windows Vista Home and has the latest BIOS (F42) and Windows updates and drivers.

    Read the article

  • how to scroll table on the click event of some cell in objective c?

    - by Sarah
    Hello friends, I am right now working with one application where i need to take one uitableview with uilable and textfield in each cell.I am able to scroll the table manually once the user starts writing, but what i want is that when i click on the textfield,the table should scroll upward so that the user is able to see what he has entered in the textfield.Same thing i saw once i logged in the iphone facebook. this is the code for manually scrolling the table : - (CGFloat)tableView:(UITableView *)tableView heightForFooterInSection:(NSInteger)section { return 250; } -(UIView *)tableView:(UITableView *)tableView viewForFooterInSection:(NSInteger)section { CGRect viewRect = CGRectMake(0, 0, 320, 160); UIView *footerView = [[UIView alloc] initWithFrame:viewRect]; return footerView; } Is there any way around? Thanks in advance.

    Read the article

  • Saving Excel Spreadsheet using Interop C#

    - by Wesley
    static void Main() { Application excelapp = new Application(); Workbook book = excelapp.Workbooks.Open(@"C:\HWYFAB.xlsx", 0, false, 5, "", "", false, XlPlatform.xlWindows , "", true, false, 0, true, false, false); Worksheet sheet = (Worksheet)book.Sheets[1]; Range cell = (Range)sheet.Cells[3, 2]; Console.WriteLine(cell.Text); cell.ClearContents(); book.Close(true, "HWYFAB.xlsx", false); excelapp.Quit(); } This program runs and exits as expected. It does print the correct value that's in cell B3 to the console. When closing it asks if I want to replace the existing file. I click yes. When I open the spreadsheet in Excel, the value is still in cell B3 despite the cell.ClearContents(). Any thoughts?

    Read the article

  • How do I use a contact's photo in a table view cell?

    - by Andy
    I've got an app that has a table view that displays contact information in each row. I'd like to use the contact's stored image (if there is one available) as the image on the left-hand side of the cell. I've found some sketchy sample code in Apple's documentation, but the address book references some kind of weird data type (CFDataRef) that doesn't appear to correspond to the data types referenced in the table view programming guide (mainly UIImage). This seems like a pretty basic task, but I can't seem to wrap my head around it. Thanks in advance for any help you can offer.

    Read the article

  • indexing question

    - by user522962
    I have a table w/ 3 columns: name, phone, date. I have 3 indexes: 1 on phone, 1 on date and 1 on phone and date. I have the following statement: SELECT * FROM ( SELECT * FROM people WHERE phone IS NOT NULL ORDER BY date DESC) as t GROUP BY phone Basically, I want to get all unique phone numbers ordered by date. This table has about 2.5 million rows but takes forever to execute....are my indexes right? UPDATE: My EXPLAIN statement comes back with 2 rows: 1 for primary table and 1 for derived table. It says I am using temporary and using filesort for my primary table. For my derived table, it says my possible keys are (phone), and (phone, date) but it is using filesort.

    Read the article

  • Mathematica quickie: About making cells Input cells by default.

    - by andrz
    I'm going through some lecture notes, Fundamentals of Mathematica Programming (see the .nb file there). I'd like to be able to do the exercises right there in the notebook; but for some reason I can't figure out how to make the default cell an Input cell. In other words, when I'm clicking in that notebook to create a new cell--in the exercises--the cell is by default a text cell. I'd like for it to be an Input cell so that I don't have to manually change it each time. Ideas?

    Read the article

  • Java JTable, how to change cell data (write text in)?

    - by Bob Owuor
    Am looking to change a cell's data in a jtable. How can I do this? When I execute the following code I get errors. JFrame f= new JFrame(); final JTable table= new JTable(10,5); TableModelListener tl= new TableModelListener(){ public void tableChanged(TableModelEvent e){ table.setValueAt("hello world",2,2); } }; table.getModel().addTableModelListener(tl); f.add(table); f.pack(); f.setVisible(true); I have also tried this below but it still doesn't work. What gives? table.getModel().setValueAt("hello world",2,2);

    Read the article

  • Excel Shows "#########" when i try to write DateTime.Now.tostring() to one of the cell in Excel File

    - by user1209631
    I have created a application in c# , it reads excel file and after checking some conditions, it select a row to be written in another Excel File. Everything is working fine, but i need to end the file with the DateTime.Now.ToString(). string date = DateTime.Now.ToString(); ExcelWorkSheet2.Cells[newFileRow, 1] = date; When I see the file created, it shows "########" symbol instead of actual date. When I select that cell , it changes to correct date format. What may be going wrong?

    Read the article

  • What software or service can I use to programatically make phone calls with?

    - by Jason
    I'm looking to programatically make phone call reminders to customers based upon their opt-in requests. I am NOT a telemarketer. I need to make a phone call, and play a message. I need to leave a message after the beep if an answering machine or voicemail is detected. I need to know if the message was successfully delivered. Ideally, I could offer the user feedback by pressing a button and recording their selection. I prefer Windows and .NET but would consider anything. What do you suggest?

    Read the article

  • My table cells don't highlight immediately when touched

    - by Steve Denenberg
    Hi, In my app, I have a table view that has about eight cells. There is a navigation bar at the top. When a user touches a cell, nothing happens for about 1/2 second. Then the touched cell highlights blue and immediately the new view slides into position. The problem is that there is no feedback to the user about which cell he touched until just before the new view slides into position. For example, when I explore the tables in the iPhone's Settings application, when you touch a cell, the cell immediately turns blue, and then there is a 1/2 second delay, and then you see the new view. How do I get my table's feedback of highlighting the cells to happen immediately? I am using tableView didSelectRowAtIndexPath:, and each cell has an accessory button. Thanks for any insight.

    Read the article

  • C# IndexOutOfRange issue, probably simple.

    - by MWC
    Banging my head off the wall due to this. I'm getting the error at cell[rcell] = repack[counter] even though I have 190 items in the repack array. private string csvtogrid(string input) { input = input.Replace("\r", ",").Substring(2).TrimEnd(',').Trim().Replace("\n", ",").Replace(",,,", ",").Replace(",,",","); string[] repack = input.Split(','); string[] cell = { }; int rcell = 1; for (int counter = 1; counter < repack.Length; counter++) { if (rcell < 4) { cell[rcell] = repack[counter]; rcell++; } procgrid.Rows.Add(cell[1], cell[2], cell[3]); rcell = 1; } richTextBox1.Text = input; return null; }

    Read the article

  • Silverlight Cream for April 30, 2010 -- #852

    - by Dave Campbell
    In this Issue: Michael Washington, Tim Greenfield, Jaime Rodriguez, and The WP7 Team. Shoutouts: Mike Taulty has a pretty complete set of links up for information about VS2010, Silverlight, Blend, Phone 7 Upgrade Christian Schormann announced Blend for Windows Phone: Update Available, and has other links up as well. From SilverlightCream.com: Silverlight Simplified MVVM Modal Popup Michael Washington is demonstrating a modal popup in MVVM and also shows the implementation of a value converter XPath support in Silverlight 4 + XPathPad Tim Greenfield blogged about XPath support in Silverlight 4 and his XPathPad tool... check out what all you can do with it... then go grab it, or the source too! Windows phone capabilities security model Jaime Rodriguez is discussing the WP7 capabilities exposed with the latest refresh such as location services, microphone, media library, gamer services, phone dialoer, push notification... how to code for them and other tips. Windows Phone 7 Series Developer Training Kit The WP7 Team is discussing the WP7 capabilities exposed with the latest refresh such as location services, microphone, media library, gamer services, phone dialoer, push notification... how to code for them and other tips. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

    Read the article

  • Silverlight Cream for June 22, 2011 -- #1111

    - by Dave Campbell
    In this Issue: Kunal Chowdhury, Beth Massi, Mike Taulty, Xpert360, and Erno de Weerd. Above the Fold: Silverlight: "Silverlight, HTML and the WebBrowser Control for Offline Apps" Mike Taulty WP7: "Windows Phone 7 (Mango) Tutorial - 18 - Know about various Phone Tasks" Kunal Chowdhury LightSwitch: "How to Create a Simple Audit Trail (Change Log) in LightSwitch" Beth Massi From SilverlightCream.com: Windows Phone 7 (Mango) Tutorial - 18 - Know about various Phone Tasks Kunal Chowdhury has number 18 in his Mango series up and is discussing WP7.1 Microsoft.Phone.Tasks namespace classes How to Create a Simple Audit Trail (Change Log) in LightSwitch Beth Massi's latest is a demo of building an audit trail to track changes to records in LightSwitch Silverlight, HTML and the WebBrowser Control for Offline Apps Mike Taulty takes a good hard look at the WebBrowser control ... and all the permutations and gyrations. If you're using or going to use this control, you definitely want to read this article. PivotViewer Shorts Part 5: Invert Facet Category Selections Xpert360 has his 5th tutorial up on PivotViewer, covering the topic of inverting the facet category's selections... per reader request. Windows Phone 7: Drawing graphics for your application with Inkscape – Part III: Backgrounds Erno de Weerd has his 3rd tutorial in his series using Inkscape to draw graphics for your WP7 app... this one is on Background images, and staying within in the Marketplace guidelines of course Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

    Read the article

  • Which architecture should I choose for this project?

    - by Jichao
    I have a project. The server which based on a phone PCI-board is responsible for received phone calls from the customer and then redirect the phone calls to the operators. I have decided to code the server using c++ programming language and qt framework because the PCI-board SDK's interface is c/c++ originated and for the sake of portability. The server need to send the information of the the customer to the operator while ringing the operator and the ui interface of the operator client should be browser-based. Now the key problem is how could the server notify the operator that there is a phone call for he/she. One architecture I have considered is like this, The operator browser client use ajax pooling the web server to check whether there is call to the client; the web server pooling the database server to check whether there is call; the desktop server(c++) wait for the phone calls and set the information in the database. The other operations such as hang up the phone call from the client, retransfer the phone call to the other operator also use this architecture. Then, is there any way other than pooling the server(js code setInterval('getDail', 1000)) to decide whether there is a call to the operator? Is this architecture feasible or should I use some terrific techniques that I do know such as web services,xml-rpc, soap???

    Read the article

  • How Expedia Made My New Bride Cry

    - by Lance Robinson
    Tweet this? Email Expedia and ask them to give me and my new wife our honeymoon? When Expedia followed up their failure with our honeymoon trip with a complete and total lack of acknowledgement of any responsibility for the problem and endless loops of explaining the issue over and over again - I swore that they would make it right. When they brought my new bride to tears, I got an immediate and endless supply of motivation. I hope you will help me make them make it right by posting our story on Twitter, Facebook, your blog, on Expedia itself, and when talking to your friends in person about their own travel plans.   If you are considering using them now for an important trip - reconsider. Short summary: We arrived early for a flight - but Expedia had made a mistake with the data they supplied to JetBlue and Emirates, which resulted in us not being able to check in (one leg of our trip was missing)!  At the time of this post, three people (myself, my wife, and an exceptionally patient JetBlue employee named Mary) each spent hours on the phone with Expedia.  I myself spent right at 3 hours (according to iPhone records), Lauren spent an hour and a half or so, and poor Mary was probably on the phone for a good 3.5 hours.  This is after 5 hours total at the airport.  If you add up our phone time, that is nearly 8 hours of phone time over a 5 hour period with little or no help, stall tactics (?), run-around, denial, shifting of blame, and holding. Details below (times are approximate): First, my wife and I were married yesterday - June 18th, the 3 year anniversary of our first date. She is awesome. She is the nicest person I have ever known, a ton of fun, absolutely beautiful in every way. Ok enough mushy - here are the dirty details. 2:30 AM - Early Check-in Attempt - we attempted to check-in for our flight online. Some sort of technology error on website, instructed to checkin at desk. 4:30 AM - Arrive at airport. Try to check-in at kiosk, get the same error. We got to the JetBlue desk at RDU International Airport, where Mary helped us. Mary discovered that the Expedia provided itinerary does not match the Expedia provided tickets. We are informed that when that happens American, JetBlue, and others that use the same software cannot check you in for the flight because. Why? Because the itinerary was missing a leg of our flight! Basically we were not shown in the system as definitely being able to make it home. Mary called Expedia and was put on hold by their automated system. 4:55 AM - Mary, myself, and my brand new bride all waited for about 25 minutes when finally I decided I would make a call myself on my iPhone while Mary was on the airport phone. In their automated system, I chose "make a new reservation", thinking they might answer a little more quickly than "customer service". Not surprisingly I was connected to an Expedia person within 1 minute. They informed me that they would have to forward me to a customer service specialist. I explained to them that we were already on hold for that and had been for nearly half an hour, that we were going on our honeymoon and that our flight would be leaving soon - could they please help us. "Yes, I will help you". I hand the phone to JetBlue Mary who explains the situation 3 or 4 times. Obviously I couldn't hear both ends of the conversation at this point, but the Expedia person explained what the problem was by stating exactly what Mary had just spent 15 minutes explaining. Mary calmly confirms that this is the problem, and asks Expedia to re-issue the itinerary. Expedia tells Mary that they'll have to transfer her to customer service. Mary asks for someone specific so that we get an answer this time, and goes on hold. Mary get's connected, explains the situation, and then Mary's connection gets terminated. 5:10 AM - Mary calls back to the Expedia automated system again, and we wait for about 5 minutes on hold this time before I pick up my iPhone and call Expedia again myself. Again I go to sales, a person picks up the phone in less than a minute. I explain the situation and let them know that we are now very close to missing our flight for our honeymoon, could they please help us. "Yes, I will help you". Again I give the phone to Mary who provides them with a call back number in case we get disconnected again and explains the situation again. More back and forth with Expedia doing nothing but repeating the same questions, Mary answering the questions with the same information she provided in the original explanation, and Expedia simply restating the problem. Mary again asks them to re-issue the itinerary, and explains that doing so will fix the problem. Expedia again repeats the problem instead of fixing it, and Mary's connection gets terminated. 5:20 AM - Mary again calls back to Expedia. My beautiful bride also calls on her own phone. At this point she is struggling to hold back her tears, stumbling through an explanation of all that has happened and that we are about to miss our flight. Please help us. "Yes, I will help". My beautiful bride's connection gets terminated. Ok, maybe this disconnection isn't an accident. We've now been disconnected 3 times on two different phones. 5:45 AM - I walk away and pleadingly beg a person to help me. They "escalate" the issue to "Rosy" (sp?) at Expedia. I go through the whole song and dance again with Rosy, who gives me the same treatment Mary was given. Rosy blames JetBlue for now having the correct data. Meanwhile Mary is on the phone with Emirates Air (the airline for the second leg of our trip), who agrees with JetBlue that Expedia's data isn't up to date. We are informed by two airport employees that issues like this with Expedia are not uncommon, and that the fix is simple. On the phone iwth Rosy, I ask her to re-issue the itinerary because we are about to miss our flight. She again explains the problem to me. At this point, I am standing at the window, pleading with Rosy to help us get to our honeymoon, watching our airplane. Then our airplane leaves without us. 6:03 AM - At this point we have missed our flight. Re-issuing the itinerary is no longer a solution. I ask Rosy to start from the beginning and work us up a new trip. She says that she cannot do that. She says that she needs to talk to JetBlue and Emirates and find out why we cannot check-in for our flight. I remind Rosy that our flight has already left - I just watched it taxi away - it no longer matters why (not to mention the fact that we already knew why, and have known why since 4:30 AM), and have known the solution since 4:30 AM. Rosy, can you please book a new trip? Yes, but it will cost $400. Excuse me? Now you can, but it will cost ME to fix your mistake? Rosy says that she can escalate the situation to her supervisor but that will take 1.5 hours. 6:15 AM - I told Rosy that if they had re-issued the itinerary as JetBlue asked (at 4:30 AM), my new wife and I might be on the airplane now instead of dealing with this on the phone and missing the beginning (and how much more?) of our honeymoon. Rosy said that it was not necessary to re-issue the itinerary. Out of curiosity, i asked Rosy if there was some financial burden on them to re-issue the itinerary. "No", said Rosy. I asked her if it was a large time burden on Expedia to re-issue the itinerary. "No", said Rosy. I directly asked Rosy: Why wouldn't Expedia have re-issued the itinerary when JetBlue asked? No answer. I asked Rosy: If you had re-issued the itinerary at 4:30, isn't it possible that I would be on that flight right now? She actually surprised me by answering "Yes" to that question. So I pointed out that it followed that Expedia was responsible for the fact that we missed out flight, and she immediately went into more about how the problem was with JetBlue - but now it was ALSO an Emirates Air problem as well. I tell Rosy to go ahead and escalate the issue again, and please call me back in that 1.5 hours (which how is about 1 hour and 10 minutes away). 6:30 AM - I start tweeting my frustration with iPhone. It's now pretty much impossible for us to make it to The Maldives by 3pm, which is the time at which we would need to arrive in order to be allowed service to the actual island where we are staying. Expedia has now given me the run-around for 2 hours, caused me to miss my flight, and worst of all caused my amazing new wife Lauren to miss our honeymoon. You think I was mad? No. Furious. Its ok to make mistakes - but to refuse to fix them and to ruin our honeymoon? No, not ok, Expedia. I swore right then that Expedia would make this right. 7:45 AM - JetBlue mary is still talking her tail off to other people in JetBlue and Emirates Air. Mary works it out so that if Expedia simply books a new trip, JetBlue and Emirates will both waive all the fees. Now we just have to convince Expedia to fix their mistake and get us on our way! Around this time Expedia Rosy calls me back! I inform her of the excellent work of JetBlue Mary - that JetBlue and Emirates both will waive the fees so Expedia can fix their mistake and get us going on our way. She says that she sees documentation of this in her system and that she needs to put me on hold "for 1 to 10 minutes" to talk to Emirates Air (why I'm not exactly sure). I say ok. 8:45 AM - After an hour on hold, Rosy comes on the line and asks me to hold more. I ask her to call me back. 9:35 AM - I put down the iPhone Twitter app and picks up the laptop. You think I made some noise with my iPhone? Heh 11:25 AM - Expedia follows me and sends a canned "We're sorry, DM us the details".  If you look at their Twitter feed, 16 out of the most recent 20 tweets are exactly the same canned response.  The other 4?  Ads.  Um - #MultiFAIL? To Expedia:  You now have had (as explained above) 8 hours of 3 different people explaining our situation, you know the email address of our Expedia account, you know my web blog, you know my Twitter address, you know my phone number.  You also know how upset you have made both me and my new bride by treating us with such a ... non caring, scripted, uncooperative, argumentative, and possibly even deceitful manner.  In the wise words of the great Kenan Thompson of SNL: "FIX IT!".  And no, I'm NOT going away until you make this right. Period. 11:45 AM - Expedia corporate office called.  The woman I spoke to was very nice and apologetic.  She listened to me tell the story again, she says she understands the problem and she is going to work to resolve it.  I don't have any details on what exactly that resolution might me, she said she will call me back in 20 minutes.  She found out about the problem via Twitter.  Thank you Twitter, and all of you who helped.  Hopefully social media will win my wife and I our honeymoon, and hopefully Expedia will encourage their customer service teams treat their customers properly. 12:22 PM - Spoke to Fran again from Expedia corporate office.  She has a flight for us tonight.  She is booking it now.  We will arrive at our honeymoon destination of beautiful Veligandu Island Resort only 1 day late.  She cannot confirm today, but she expects that Expedia will pay for the lost honeymoon night.  Thank you everyone for your help.  I will reflect more on this whole situation and confirm its resolution after our flight is 100% confirmed.  For now, I'm going to take a breather and go kiss my wonderful wife! 1:50 PM - Have not yet received the promised phone call.  We did receive an email with a new itinerary for a flight but the booking is not for specific seats, so there is no guarantee that my wife and I will be able to sit together.  With the original booking I carefully selected our seats for every segment of our trip.  I decided to call into the phone number that Fran from the Expedia corporate office gave me.  Its automated voice system identified itself as "Tier 3 Support".  I am currently still on hold with them, I have not gotten through to a human yet. 1:55 PM - Fran from Expedia called me back.  She confirmed us as booked.  She called the airlines to confirm.  Unfortunately, Expedia was unwilling or unable to allow us any type of seat selection.  It is possible that i won't get to sit next to the woman I married less than a day ago on our 40 total hours of flight time (there and back).  In addition, our seats could be the worst seats on the planes, with no reclining seat back or right next to the restroom.  Despite this fact (which in my opinion is huge), the horrible inconvenience, the hours at the airport, and the negative Internet publicity that Expedia is receiving, Expedia declined to offer us any kind of upgrade or to mark us as SFU (suitable for upgrade).  Since they didn't offer - I asked, and was rejected.  I am grateful to finally be heading in the right direction, but not only did Expedia horribly botch this job from the very beginning, they followed that botch job with near zero customer service, followed by a verbally apologetic but otherwise half-hearted resolution.  If this works out favorably for us, great.  If not - I'm not done making noise, Expedia.  You owe us, and I expect you to make it right.  You haven't quite done that yet. Thanks - Thank you to Twitter.  Thanks to all those who sympathize with us and helped us get the attention of Expedia, since three people (one of them an airline employee) using Expedia's normal channels of communication for many hours didn't help.  Thanks especially to my PowerShell and Sharepoint friends, my local friends, and those connectors who encouraged me and spread my story. 5:15 PM - Love Wins - After all this, Lauren and I are exhausted.  We both took a short nap, and when we woke up we talked about the last 24 hours.  It was a big, amazing, story-filled 24 hours.  I said that Expedia won, but Lauren said no.  She pointed out how lucky we are.  We are in love and married.  We have wonderful family and friends.  We are both hard-working successful people who love what they do.  We get to go to an amazing exotic destination for our honeymoon like Veligandu in The Maldives...  That's a lot of good.  Expedia didn't win.  This was (is) a big loss for Expedia.  It is a public blemish for all to see.  But Lauren and I did win, big time.  Expedia may not have made things right - but things are right for us.  Post in progress... I will relay any further comments (or lack of) from Expedia soon, as well as an update on confirmation of their repayment of our lost resort room rates.  I'll also post a picture of us on our honeymoon as soon as I can!

    Read the article

facebook twitter digg google delicious technorati stumbleupon myspace wordpress linkedin gmail igoogle windows live tumblr viadeo yahoo buzz yahoo mail yahoo bookmarks favorites email print

< Previous Page | 98 99 100 101 102 103 104 105 106 107 108 109  | Next Page >