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• Having problems VPN'ing into our Windows server network.

  - by Pure.Krome

  Hi folks, When two people (on their notebooks) try to VPN to our office, only the first user gets a connection. the second user always times out. Is it possible for VPN to allow two or more people, using / sharing the same EXTERNAL PUBLIC IP to connect/authenticate? Now for some specifics (cause those two statements are very broad). I'm not in the IT Dept. I'm a developer. Our IT Dept don't really care (sigh) so it's up to me to fix this crap. Our office is all Microsoft shop stuff - servers and clients. We also have a firewall (watchguard brand?) and some other crazy setups (yes i know, it's very vague :( ). So i'm wondering - is it possible for multiple users, from the same public IP, to connect via VPN to a windows server? i'm under the impression - yes. But it is possible that this only happens when the clients (who are all behind the single, public IP .. otherwise they will have their OWN ip's) need to have UPnP running or something? this is killing me and i need to start asking the right questions cause these guys don't know what they are doing and i can't work without this happening. I know this is a vauge question with so many 'if-what's-etc' but maybe some questions/suggestions from you guys might start to lead to solving this problem. EDIT: Network Connection: WAN Miniport (PPTP)

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• Windows desktop virutalization instead of replacing work stations

  - by Chris Marisic

  I'm head of the IT department at the small business I work for, however I am primarily a software architect and all of my system administration experience and knowledge is ancillary to software development. At some point this year or next we will be looking at upgrading our workstation environment to a uniform Windows 7 / Office 2010 environment as opposed to the hodge podge collection of various OEM licensed editions of software that are on each different machine. It occurred to me that it is probably possible to forgo upgrading each workstation and instead have it be a dumb terminal to access a virutalization server and have their entire virtual workstation hosted on the server. Now I know basically anything is possible but is this a feasible solution for a small business (25-50 work stations)? Assuming that this is feasible, what type of rough guidelines exist for calculating the required server resources needed for this. How exactly do solutions handle a user accessing their VM, do they log on normally to their physical workstation and then use remote desktop to access their VM, or is it usually done with a client piece of software to negotiate this? What types of software available for administering and monitoring these VM's, can this functionality be achieved out of box with Microsoft Server 2008? I'm mostly interested in these questions relating to Server 2008 with Hyper-V but fell free to offer insight with VMware's product line up, especially if there's any compelling reasons to choose them over Hyper-V in a Microsoft shop. Edit: Just to add some more information on implementation goals would be to upgrade our platform from a Win2k3 / XP environment to a full Windows 2008 / Win7 platform without having to perform any of that associated work with our each differently configured workstation. Also could anyone offer any realistic guidelines for how big of hardware is needed to support 25-50 workstations virtually? The majority the workstations do nothing except Office, Outlook and web. The only high demand workstations are the development workstations which would keep everything local.

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• Small business server 2011 standard - applications randomly closing for remote desktop users

  - by Ash King

  Small business server 2011 standard - applications randomly closing for remote desktop users I have an issue where when you are connected through remote desktop (doesn't matter whether you have administrative rights or not). What happens: Any application that you run (outlook, word, excel, notepad, cmd etc..) the application will randomly crash and produce an error as such: Faulting application name: EXCEL.EXE, version: 14.0.6112.5000, time stamp: 0x4e9b2b30 Faulting module name: ieframe.dll, version: 8.0.7600.16930, time stamp: 0x4eeb0187 Exception code: 0xc0000005 Fault offset: 0x0000000000131e03 Faulting process id: 0x3d4c Faulting application start time: 0x01cecf3491388e43 Faulting application path: C:\Program Files\Microsoft Office\Office14\EXCEL.EXE Faulting module path: C:\Windows\System32\ieframe.dll Report Id: 1c06abd4-3b2b-11e3-bd8d-001999b270e9 I noticed the ieframe.dll, but its not constant for every application that crashes, e.g.: Faulting application name: OUTLOOK.EXE, version: 14.0.6109.5005, time stamp: 0x4e79b6c0 Faulting module name: PSTOREC.DLL_unloaded, version: 0.0.0.0, time stamp: 0x4a5be02a Exception code: 0xc0000005 Fault offset: 0x000007fef39c7158 Faulting process id: 0x43f8 Faulting application start time: 0x01cecf33fe5eec26 Faulting application path: C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE Faulting module path: PSTOREC.DLL Report Id: 0c0f5934-3b2b-11e3-bd8d-001999b270e9 I am unable to perform a sfc /scannow command due to the cmd.exe crashing as well.. I have performed a virus scan on the server which did originally pick up 5 viruses: riskware.tool.ck -> File riskware.tool.ck - > Memory Process trojan.agent.bdavgen -> File trojan.agent -> File HiJack.comsysapp -> Registry Data But after removing these and rebooting the machine we have had no luck Has anyone else ever come across this issue before? Also to elaborate it is happening as frequently as every minute.

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• Intermittently uncommunicative subnets

  - by mhd

  Last week proved me a veritable Cassandra: I've always said that it's a bad idea to have only one firewall/router, without a backup or failover. And thus our Cisco PIX went haywire, refusing to route properly. And of course, the only one available here on short notice is me, and while I'm quite grounded in Linux, I'm really a developer not a sysadmin (the fact that this hit me on sysadmin appreciation day is a bit ironic). Anyway, this weekend I tried to hack up a temporary solution: I used an old server with enough NICs (two built-in, four on a card) to serve as a gateway and firewall. Due to some problems with the raid controller, I got only two router distros running, and between Untangle and Ebox I decided for the latter. Now everything is quite okay. I've got all the different subnets we've got here (all with separate switches) talking to each other and even to the internet (Cisco 2800 router, T1 lines). But from time to time (20-60 minute intervals), I get a total routing failure. Our main, office subnet can't talk to our server subnet and can't connect to the internet. This is not the end of a gradual slowdown, either everything's working perfectly or I get a total lack of communication for about two minutes each time. Now I'm a bit at wits end what to check. At least with the default EBox setup, nothing in /var/log shows anything weird and it doesn't exactly have lots of built-in monitoring tools. So I'm hoping someone here could give me some pointers about what to look out for. I did change the ethernet cable from the office switch to the firewall, with no results. I might change switches, although within the switch it seems to work ok enough. Edit: I'm not sure whether this is the sole cause of the problem, but after I noticed a few DHCP entries just before the last drop of connectivity, I tried to reproduce that. And alas, whenever I renew a DHCP connection, I can't access other subnets anymore. Running ISC DHCPD 3.0.6.

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• Implementing an isolated guest WLAN via IPSec VPN on Windows

  - by sysadmin1138

  We are attempting to set up a guest WLAN network that is isolated from the rest of our network. This is proving difficult due to a couple of technical reasons. My first choice was to use a separate VLAN, on which our Firewall's handy WLAN port would handle DHCP, DNS and the network isolation we need. Unfortunately, due to the fact that our main office and our Internet connection itself are in different locations connected by way of a Metro Ethernet connection, I'm at the mercy of our ISP for VLAN transit. They won't pass a second VLAN between our two sites. And my hardware doesn't support 802.1ad "Q-in-Q", which would also solve this problem. So I can't use the VLAN method for isolation. At least not without spending money. As our Firewall can handle IPSec site-to-site VPN connections, I hope it is possible to connect a Server 2008R2 (standard) server I have in the office location to the WLAN and provide gateway services to the firewall. Thusly: Unfortunately, I don't know if it is possible to connect the two this way. The firewall has a pretty flexible IPSec/L2TP implementation (I've used it to connect iPads in the wild), but is neither Kerberized or supports NTLM. The Connection Security Rules view on the Windows server seems to get close to what I think needs to be done, but I'm failing on figuring out how to get it to do what I need it to do. Is this even possible, or do I need to pursue alternate solution?

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• Routing for remote gateway over VPN in Vista/7 broken?

  - by Raymond

  Hi, Situation is as follows. Home computer running Windows 7, sets up VPN connection (LT2P + IPSec, "use remote gateway" disabled) to office. Subnet is 192.168.64.x Office has Draytek Vigor 2920 router, subnet is 192.168.32.x What happens? - VPN connection itself works fine - Can ping any machine on the remote network - When trying to open a webpage from a host in the remote network, the remote server logs the incoming request, but the browser hangs on "waiting for..." and eventually times out. I have observed this problem on Windows Vista and Windows 7. On Windows XP however there is no problem like described above. The only clue I have is that there is a difference in the routing between XP and Vista/7. The output of "route print" on Windows XP looks like this: (See www.latunyi.com/routing_xp.png) So here the gateway for the 192.168.32.x subnet is the IP address that the local computer has in the remote network. The output of "route print" on Windows 7 (and Windows Vista) looks like this: (See www.latunyi.com/routing_win7.png") Now the gateway for the 192.168.32.x subnet is the IP address of the VPN router (32.1). I don't know if that causes this trouble, but it seems a bit strange. Enabling "use default gateway on remote network" doesn't make a difference. Using the new option "Disable class based route addition" in Windows 7 only makes the route to the VPN router disappear. I am really puzzled here. I assume the VPN routing can't be broken in both Vista and Windows 7, and this should just work without manually adding routes. I hope someone has a solution for this problem :-). Thanks!

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• Can a Windows Domain play along with a Hosted Exchange service?

  - by benzado

  I'm setting up a computer network for a small (10-20 people) company. They are currently using a Hosted Exchange service they are totally happy with. Other than that, they are starting from scratch (office doesn't even have furniture yet). They will need some kind of file sharing server set up in their office. If I set up a machine as a file server and nothing more, users will have three passwords to deal with: local machine, file server, and email. If I set up a Domain Controller, identities for local machine and file server will be the same. But what about the Hosted Exchange server? Must the users have a separate email password, or is it possible to combine the two? (I realize it might depend on the specific hosting provider, but is it possible?) If not, it seems like I have these options: Deal with it: users have a separate email password. Host Exchange on the local server: more than they want to manage in-house? Purchase a hosted VPS, make it part of the domain, and host Exchange there. (Or can/should a VPS be a domain controller?) I realize I have a lot of questions in there. The main one: is there any reason to use a Hosted Exchange service if I'm setting up other Windows services?

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• Mass-migrating from POP3 to Exchange 2010, how do I copy mailboxes?

  - by Erik P. Skaalerud

  I'm in the process of planning our migration from an internal hosted POP3-server (dovecot) to Exchange 2010. We're using Outlook 2003 for the moment, but will soon upgrade to Outlook 2010. The big problem is that we have about 50 computers here in our HQ, plus ~30 clients in branch offices (wich will get their Exchange migration later sometime). I'm the only IT personel, and having to go around and manually set up Outlook and copy over their PST contents is not a option I'm looking for. Some users have set outlook to keep messages for X number of days on the POP3 server, others have not. Using a POP3 connector to transfer over the mails is not a viable option. Here is what I've done so far: Created a transform for the Office 2003 administrative installation point Created a .PRF file to modify any existing e-mail account to switch over to Exchange (including the RPC-encrypt hotfix described in MSKB 2006508) Tested both transform and PRF, both works Created a test-OU and GPO containing the Office 2003 installation with transform applied, also works My big question is: How can I force Outlook to import any existing .PST into the new Exchange mailbox when the user starts up Outlook for the first time after the MST/PRF have been applied? Is this possible?

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• PowerPoint 2007 slides are only partially converted to PDF since SP3

  - by Tim Pietzcker

  EDIT: Microsoft support has confirmed that it's a bug with PowerPoint 2007 SP3. I have recently encountered a problem with the "Save as PDF/XPS" add-in for PowerPoint 2007. When I use "Save as PDF/XPS" to create a PDF version of my presentation, some slides are only partially included in the resulting PDF file. For example, this: (download the PPTX file here) is reduced to this (in Adobe Reader X or Acrobat Pro X (both 10.1.1)): (download the PDF file here) So far, I have only encountered this with slides that contain animation elements, but which part of the elements remain in the PDF version appears not to have anything to do with the order in which the animated elements appear, so that might just be a coincidence. Update: The problem persists even if I "un-animate" the slides (removing the animation but leaving the previously animated elements intact). When viewing the affected slides in Acrobat Reader, it sometimes complains about the file containing invalid elements, and that I should complain to whoever generated the PDF file... Update 2: I have just installed Office 2007 on a new Windows 7 x64 PC. With the original Office version (12.0.4518.1014 MSO 12.0.6562.5003), a correct PDF file is generated. After installation of SP3 (12.0.6606.1000 SP3 MSO 12.0.6607.1000) a corrupt PDF file is generated. Today's Microsoft Updates (to PowerPoint version 12.0.6654.5000) haven't changed anything, by the way. Update 3: I have opened a tech support incident with Microsoft. They have confirmed the "limitation", as they called it, and it is indeed limited to 2007 SP 3 only. They are going to pass it on to the developers but they can't say when or even if a fix would be forthcoming, so I guess I'll upgrade to 2010...

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• Connect two networks

  - by Meek Barrios

  Connecting two different offices with a wireless link and linux boxes. Hardware: 2 CISCO RV42, 2 Dual Homed Linux Boxes running debian, 2 2Wire and 2 AirMax 5 Configuration is: Office A LAN A (10.1.1.0/24) -> RV42 A (WAN1 - 10.1.1.254) -> 2Wire A (Internet) LINUX A ( ETH0 (LAN) 10.1.1.253, ETH1 (LINK) (10.1.3.3) Wireless Link --- AirMax A <-> AirMax B connected as Wireless Bridge Office B LAN B (10.1.2.0/24) -> RV42 B (WAN1 - 10.1.2.254) -> 2Wire B (Internet) LINUX B ( ETH0 (LAN) 10.1.2.253 -> ETH1 (LINK) (10.1.3.4) Network configuration is: LAN A - Default Gateway 10.1.1.254 RV42 A - Static Route 10.1.3.0/24 on 10.1.1.253 Static Route 10.1.2.0/24 on 10.1.1.253 Default on 192.168.1.1 (WAN1 Internet Access) Linux A - ETH0 10.1.1.253 netmask 255.255.255.0 gw 10.1.1.254 ETH1 10.1.3.3 netmask 255.255.255.0 gw 10.1.3.1 AIRMAX A - 10.1.3.1 netmask 255.255.255.0 gw 10.1.3.1 LAN B - Default Gateway 10.1.2.254 RV42 B - Static Route 10.1.3.0/24 on 10.1.2.253 Static Route 10.1.1.0/24 on 10.1.2.253 Default on 192.168.1.1 (WAN1 Internet Access) Linux B - ETH0 10.1.2.253 netmask 255.255.255.0 gw 10.1.2.254 ETH1 10.1.3.4 netmask 255.255.255.0 gw 10.1.3.2 AIRMAX B - 10.1.3.2 netmask 255.255.255.0 gw 10.1.3.2 Both linux have ip_forward set to 1 and the following on the iptables: iptables -F iptables -X iptables -P FORWARD ACCEPT iptables -P INPUT ACCEPT iptables -P OUTPUT ACCEPT I can ping from Linux B any ip on 10.1.1.0/24 segment and on linux A any ip on 10.1.2.0/24 segment however I cannot connect to HTTP or FTP on those machines. From LAN A I cannot see any other network. I'm looking for some advice for this configuration or a better solution. Regards

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• Create a PDF that defaults to flip on short edge when printed double-sided

  - by user568458

  We're creating a 2-page PDF brochure with a target audience who will print it on their regular office or home printers. If it is printed on a double-sided printer (common in offices), it'll come out correctly if set manually by the user to "Flip on short edge", but will come out with the second page upside down if default settings are used (flip on long edge). Our target audience aren't very tech-literate, and we've found that even within our own office network there is variation in the location of the 'Flip on short edge' setting - so it isn't realistic to give everyone who downloads the PDF instructions on how to change this setting or to expect everyone to find out how to change the setting off their own backs. So, when creating a PDF (ideally using Adobe InDesign or Acrobat, but if other software or hacking is needed that's fine...), is there a way to configure the PDF file itself so that when printed double-sided with default settings, it flips on the short edge? If possible, it'll be useful supplementary info to know how reliable any such methods are across different PDF readers (e.g. Adobe Reader, Acrobat, Mac Preview, inbuilt browser readers (e.g. chrome), FoxIt, etc). If questions about content creation like this aren't a great fit here, feel free to migrate it to the graphic design stackexchange site - this question seems to fall half way between the two sites

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• How can I move linked Word/Excel files without breaking the links under Windows 7?

  - by DOUG NEEDHAM

  I currently operate under Windows XP and have multiple links between my Word and Excel files. I have to upgrade to Windows 7. When the .doc and .xls files are converted to .docm and .xlsm, respectively, the links no longer work. The Word document is still attempting to point back to the old .xls file rather than the new file. Also, creating new links between Word and Excel within Office 2010 doesn't seem to work. I create the new link, switch it from "Auto" to "Manual" and everything works fine. But when I copy the files to another folder, the Word document is still trying to link to the file in the previous folder rather than the new folder. This always worked in Windows XP. I've been using linked Word/Excel documents for 10+ years and have never really had a problem. I'm very careful to maintain Word and Excel filenames when moving the files to a new folder. The process has always been to 1.) move the files, 2.) update the links, 3.) rename the files, and 4.) update the links again. It's my understanding that under Windows XP, links between Word and Excel are relative. But under Windows 7 (and Office 2010?), those same links become fixed.

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• What's the best way to telnet from a remote Windows PC without using RDP?

  - by Rob D.

  Three Networks: 10.1.1.0 - Mine 172.1.1.0 - My Branch Office 172.2.2.0 - My Branch Office's VOIP VLAN. My PC is on 10.1.1.0. I need to telnet into a Cisco router on 172.2.2.0. The 10.1.1.0 network has no routes to 172.2.2.0, but a VPN connects 10.1.1.0 to 172.1.1.0. Traffic on 172.1.1.0 can route to 172.2.2.0. All PCs on 172.1.1.0 are running Windows XP. Without disrupting anyone using those PCs, I want to open a telnet session from one of those PCs to the router on 172.2.2.0. I've tried the following: psexec.exe \\branchpc telnet 172.2.2.1 psexec.exe \\branchpc cmd.exe telnet 172.2.2.1 psexec.exe \\branchpc -c plink -telnet 172.2.2.1 Methods 1 and 2 both failed because telnet.exe is not usable over psexec. Method 3 actually succeeded in creating the connection, but I cannot login because the session registers my carriage return twice. My password is always blank because at the "Username:" prompt I'm effectively typing: Routeruser[ENTER][ENTER] It's probably time to deploy WinRM... Does anyone know of any other alternatives? Does anyone know how I can fix plink.exe so it only receives one carriage return when I use it over psexec?

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• How to implement a virtual server running Ubuntu inside a fileserver in windows?

  - by user541445

  I work in a company that has some limitations regarding their budget. They need client/server aplication. I can code the aplication, I've made mini tests on primordial applications that work. The thing is that they only have fileservers, and the application they need must be concurrent compliant, so the database must be in their local network (Fileserver is the only choice). So far, I have explored almost any option available, starting with: Desktop databases. Access (We have a license)(But concurreny is just not effective, besides it's a windows software, yuck). Sqlite (Nice, but since the information they manage is a lot, I've performed some concurrency tests with INSERTs and doing SELECTS at the same time). It fails, somehow it just stops inserting. Open office Base (I dismember a base office only to see that it was a file mode HSQLDB). I've tried, not concurrent at all. Etc (You name the Open source Desktop Database manager, and yes, I've tried that one.) Server databases Call me a stubborn person, but reading some server databases documentation say that their databases will work in a file mode. I've tried a lot of products. Postgres, MySQL, FireBird, H2, Derby, Oracle Express, IBM DB2 Express, etc. So, I really need a hand here, I've been doing this install/delete/depression thing with a lot of databases for 3 weeks, until I got with a crazy idea and I just came here to express it. So, my question comes down to this: Installing a light virtual OS software like Virtual PC and then installing in there a Server OS like an Ubuntu server inside that virtual software will work? Will it work 24/7 or when I close the virtual pc software? Will this work in a fileserver? Any suggestion, answer, critic to the place I work, crazy new concurrent database that will work in fileserver will be most than welcome.

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• Exchange 2010 update timezone of all calendar items

  - by Andrew

  We are currently operating Exchange 2010 server with Outlook 2010 clients on a ship. We have just changed timezones for the first time in quite a while today. Is there any way to rebase all the calendars and/or update all the calendar items to the new timezone at the same time? I have looked at the following tools already. Microsoft Exchange Calendar Update Configuration Tool - http://www.microsoft.com/en-us/download/details.aspx?id=6266 (Doesn't support exchange 2010) Time Zone Data Update Tool for Microsoft Office Outlook - http://www.microsoft.com/en-us/download/details.aspx?id=17291 The Time Zone Data Update Tool for Microsoft Office Outlook does work for individual users, but has some serious downsides. Including each user needs to run it (approx 400 users), and also it only seems to work on the default account in Outlook 2010, a lot of our users have role accounts as well that we would need to run the tool on. The only way I can find to get this tool to run on the role accounts is to make the role account the default account in outlook, and that in itself is quiet an involved process especially if you have 2 or 3 role accounts. So is there a way to just change all calendar items on our Exchange server to a different timezone in one go? We are a little unique in terms of the whole organisation can change timezones over night, meeting rooms and all, but surely a product as advanced as Exchange 2010 allows us to do what we need.

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• Are ZFS snapshots + S3 a viable backup system for several VMs and general fileserver storage?

  - by AllanA

  I've been tasked with setting up a backup system for my small office (around 12 people). Most of our production stuff is on the AWS cloud, so what I need to back up are some small office/development files (under 100G right now), plus our operational VMs and development, which round out to a bit under 1T. I just need something reliable, convenient, and straightforward. I'm comfortable with Linux, FreeBSD, and to some extent Solaris 10, so I'm leaning toward a full server rather than an appliance system ala Openfiler or FreeNAS. What I'm contemplating is a small fileserver for general storage and nightly backups of the virtual machines, followed up by an offsite backup to Amazon's S3 storage service. It'd be the usual incremental backups nightly and full backup weekly. My question is if using ZFS snapshots, both locally and dumped to S3 via 'zfs send [-i]', is a viable backup tool? Or should I stick to using Duplicity, or some other method entirely? ZFS snapshots on the internal fileserver/backup machine sound like a perfect way to provide quick and convenient data recovery, so I'm likely to go with that for local redundancy. (If you folks see scenarios where relying on ZFS snapshots would be worse than a more traditional archiving backup, feel free to convince me.) But are snapshots flexible enough to lean on for recovery from the loss of my backup server? Or am I better off with something more traditional? (feel free to recommend free or commercial backup solutions you favor.)

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• Virtual box host-only adapter configuration

  - by Xoundboy

  I have VirtualBox 4 running on Win 7 with a Centos 6 guest VM set up for hosting my dev server. When I'm connected to my home network the guest can be accessed via a static IP address that I configured (192.168.56.2), but not when I'm in the office. I'm guessing that the DHCP server in the office doesn't have a gateway configured for the 192.168.56.x IP range. I read something about the VB host-only adapter that should allow me to set this guest VM up in such a way that I don't need to be on any network to be able to access the guest from the host using a static IP. I've not been able to find out exactly how to configure this though. Can anyone give me an example configuration, thanks. UPDATE: Thanks for your responses. I've now set up a single virtual network adapter in VirtualBox and set it to host-only: C:\Users\Ben>vboxmanage list hostonlyifs Name: VirtualBox Host-Only Ethernet Adapter GUID: d419ef62-3c46-4525-ad2d-be506c90459a Dhcp: Disabled IPAddress: 192.168.56.2 NetworkMask: 255.255.255.0 IPV6Address: fe80:0000:0000:0000:78e3:b200:5af3:2a57 IPV6NetworkMaskPrefixLength: 64 HardwareAddress: 08:00:27:00:94:e8 MediumType: Ethernet Status: Up VBoxNetworkName: HostInterfaceNetworking-VirtualBox Host-Only Ethernet Adapter On the guest I've set up eth0 to use the same IP address as the host-only adapter (192.168.56.2) but when I try to log in using Putty I still get "Network Error : connection refused". VirtualBox DHCP servier is enabled but I can't ping the gateway (192.168.56.1) from either host nor guest. There's no firewall running on either OS. What next?

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• Is it possible to record a screen-video from a VNC server?

  - by nikie

  I have a computer that's running VNC server. I would like to record a video of what's going on on this computer, if possible without installing additional software on that computer. Is there a program that can connect to the VNC server port and instead of displaying the screen save it to an (e.g. AVI) video file? Background: One of our customers sometimes has problems with the software he bought from us when he's performing a complex procedure. To help him, we offered that someone (a service technician or programmer) watches what he's doing during that procedure to find out if he's doing something wrong or if there's a bug in the software. Currently, this is done live via VNC. That has a few disadvantages: The service technician has to be in the office at the time. As the customers are in different time zones, that can be in the middle of the night. If the service technician forgets something or doesn't notice something, it's lost. There's no way to see what happened again. Only a single computer can be watched by one service technician at a time. I know I could install normal screen-grab software on the computer, but we're talking about an embedded system with limited RAM, CPU, HDD space, so installing something new is not an easy decision. And VNC is already there. I could of course open a VNC client on some office PC and capture that PC's screen, but I can only record one remote computer that way. I often have to watch up to 8 screens in parallel. (And I don't think that screen-grabbing VNC would improve image quality, either.)

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• Client cannot access my IIS7 web server

  - by Soccerwiz

  I have a Windows 2008 web server on running IIS 7 with about 25 websites. One of those sites is an SaaS application that is accessed constantly throughout the day. However, one particular client keeps getting blocked from my server. They will be using the service, and then all of a sudden they cannot access the program, or any other site on the server. The entire office of 4 users is blocked from accessing anything on the web server. A trace route reveals they get all the way to the server before they are blocked. However, they can access a linux server that is a different VM with a different IP on the same physical server. Also, when they are blocked from their office, they can still access the site from their mobile phone or local Starbucks. They can also occasionally reset the router and gain access to the web server again as they are on a dynamic IP address. I checked IIS and allow all IPs to access the server. There is nothing in the logs the says anything about a user being banned. I really have no idea what is causing this? Could it be a virus on their end? I have even moved the SaaS to a completely new server in a different location, and they were working fine for about a month, and then the problem started occurring again. Are there any hidden blacklists in IIS? Or is it a routing issue on their end?

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• sharing a USB printer in SOHO environment [migrated]

  - by Registered User

  Here is a situation I am facing, there is USB printer which works only on a Windows XP machine, there are other devices in LAN it is a Small Office Home Office environment. How can this USB printer attached to Windows XP machine be shared so that other laptops or users in Network who have Windows 7 or Linux on their laptops can use this printer. The printer model number is Canon Laser Shot LBP-1210 http://www.canon-europe.com/For_Home/Product_Finder/Printers/Laser/LaserShot_LBP1210/index.asp a print server is not available to me I need to make it work in this situation only.What can I do? the clients are unable to connect to this.It is not a network or TCP/IP printer If a from Windows 7 machine some one wants to use this printer so that he can take a print he gets an error while adding the printer to his machine which is a Windows 7 machine (where as the printer is USB printer on Windows XP machine) Start--->Devices and Printers---> Add Printer---> Find Printer by name or IP address--->Selected a shared printer by name-->\\PC-Name-printer3 and select browse it gives a message Windows can not find a driver for Canon LASER SHOT LBP-1210 on the network what does this mean do I need to install some kind of software at client machine or on the machine where printer is present?

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• How do I make a PPT file as small as possible?

  - by grunwald2.0

  Currently I am agonizing over several large presentation files, which I happened to reprint to PDFs... One thing I wondered: Do PPT's (from Microsoft Powerpoint) always to have to be that big? And what would be the strategies to make a PPT smaller? (If we say "ceterus paribus" at e.g. 25 slides and assuming that one isn't allowed to use a cloud-based service like GDocs, rocketslide or Prezio.) Of course there are the obvious "bad guys": Images and graphics. But: How about roll-over animations etc, who knows how much space they take? How about "smart arts"? Could one save file size if one would use "Open Office" or "Libre Office" Impress? (I didn't try it yet.) And "what if": What if we need to include e.g. five images (or charts that can't be remade in Excel in time), how would we best reduce the file size impact of those five images, if we needed to? I ask all this from an honest "business" perspective. I am no nerd or "Microsoft MVP" and I don't intend on delving into LATeX or similar yet. But that doesn't mean that I am not curious and very willing to learn. I am basically interested in (proven) best practices. Yes I know this question is lacking "initial research", but I think the perspective of my question is interesting and unique to a lot of people and if we intend to make SE a "Q&A" / Wiki kind-of reference site, this question might be a good way to "collect" advice on a question that has a very defined goal: Minimum file-size.

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• 64-bit Windows 7 gets stuck on logo screen on bootup

  - by Richard B

  I've had a PC running Windows 7 in my office which I'm not using at the moment (cause I'm working elsewhere as a consultant atm), I'm only accessing the PC using Team Viewer (http://www.teamviewer.com/) which means the PC has been running for quite some time now. I've restarted it maybe twice a week though. A few days ago I couldn't access it using Team Viewer and when I got to the office the screen was black with only the mouse pointer showing. The PC has four hard disks, three of them (all 1Tb) is using RAID 5. This is what I've done so far: I reboot and everything seems to load correctly. I get to a screen that gives me two choices - boot Windows normally or perform a startup repair. Choosing to boot Windows only gets me to the Windows 7 logo screen which only animates over and over again. Choosing to repair gets me to the repair screen that "checks for problems" and then it gets stuck on the "Attempting repairs..."-screen (I let it run for about 24 hours before giving up). What is the next step to take? I don't have any backups and no system restore points saved. I can access files and folders through a terminal window using a Windows 7 DVD so I guess nothing is lost yet... Please help me, thanks!

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• Permissions error when creating desktop shortcut

  - by Ryan M.

  Hey guys, I have a user that's got a weird permissions problem on Windows 7. He's trying to create a shortcut for Outlook on his desktop(he doesn't want it in his start menu or his taskbar...). If we right click the outlook.exe and do Send to Desktop, it works just fine. If we do a search for "outlook" in the search bar, and then try and drag and drop the outlook icon to the desktop, we get the error message "You need Permission to perform this action. You require permission from SYSTEM to make changes to this file: Microsoft Office Outlook 2007". Dragging and dropping other exe's onto the desktop work just fine. They create shortcuts without any problems. But if I try to do ANY of the Office programs (Word, Excel, Outlook, etc..) I get this permission error. Any ideas? He's using an A.D. account and he's in the local administrators group. He's an executive so he's not accepting "this isn't a real problem because I found another way to make a shortcut" as an answer. Any help is appreciated.

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• 2 Computers, same network, different outgoing speeds when uploading to internet?

  - by user117339

  I have 2 work machines in my office, a PowerMac G5 and a MacBook Air. Both behind an IPCop firewall. The PowerMac is connected through a gigabit switch, the MacBook Air is connected through a Netgear 802.11g access point that is then plugged into the gigabit switch. There is also a FreeNAS box, both machines are able to read and write files to it at close to their pipe speeds. The main problem is when I am trying to upload files to the internet at large. The G5 is only hitting 0.1 - 0.25 Mbps. The Macbook is able to hit 2-3 Mbps. The setup (G5 / IPCop / Network) has been the same for 5 years. The issues with the internet speed started about 3 months ago. I hadn't tested on the Macbook at this point. I had complained to the ISP, they said their modem needed a firmware update, did that nothing changed. Reset IPCop, turned off squid, etc. No changes. The ISP switched the office over to a better plan with a theoretical 6 Mbps up, still no change. At this point I tried testing the Macbook, and lo and behold there's the speed. But why? I have tried changing out everything, cables, switches, using another ethernet port on the G5, wiping the system, using DHCP, using manual IPs, changing DNS servers, etc. Nothing works. I figured that if there was something horribly wrong with the network, then internally I would find a similar issue, but that is perfect. iperf, ping, etc show no dropped packets and near saturation of the internal network. I'm at a loss as to what the heck is going on. Any ideas would be appreciated! Below are some screenshots of speedtest.net: G5: Macbook Air:

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• Outlook 2007 - Mailbox doesn't show my Items (like Calendar)

  - by cyntaxx

  Hi All, I have running an Exchange Server 2003 and 2 IBM Laptops (A&B)with XP SP3. On both Laptops Office 2007 is installed. Laptop "A" Outlook doesn't show me my Calendar and Notes entries in my mailbox tree on Laptop "A". I can click on the calenendar tab and the entries are there. On Laptop "B" it is working fine. I know that I can make a "rigth click" on "mailbox" and choose "create new folder". Than I select i.g. my calendar. It creates it, but I can't access it through my mailbox tree. Clicking on the Calendar tab works fine again. So, the mailbox is fine (I think). There must be failure with Outlook. I tried these commands here with no positive result. Outlook /cleanviews Outlook /resetfolders I want to avoid a repair installation of Outlook, because the whole office needs to be repaired. (And both laptops belong to my boss) :) Thanks, Toby

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