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  • Basic is Best

    - by Eric A. Stephens
    Fellow foodies will recognize the recent movement towards "farm-to-table" restaurants. These venues attempt to simplify their menus and source ingredients as close to the source as possible. I had the opportunity to dine at such a restaurant the other evening. I was gushing about the appetizer to my server when she described the preparation for the item and then punctuated her comments with "basic is best". I reminded my fellow enterprise architect diners there was an architecture lesson in that statement. They rolled their eyes and chuckled. But they also knew I was right. I'm reminded of Frederick Brooks' book The Mythical Man Month and his latest The Design of Design. The former must read book talks about complexity. But he refrains from damning all complexity. The world we live in and enterprises we strive to transform with enterprise architecture are complicated organisms, much like the human body. But sometimes a simple solution is the best approach. Fewer applications (think: portfolio rationalization). Fewer components. Fewer lines of code. Whatever level of abstraction you are working at, less is more. I'm reminded of the enterprise architecture principle "Control Technical Diversity". At one firm I created pithy catch phrases for each principles. I named this one "Less is More". But perhaps another variation is what my server said the other night, "Basic is Best".

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  • Problems dualbooting Ubuntu because of UEFI

    - by Koffeehaus
    I have an X-series Asus laptop which I just bough about a month ago. I want to dualboot Ubuntu - Windows. I can easily access LiveUSB with both UEFI enabled and disabled. I heard that there were problems with UEFI, so I disabled it. After I've installed the system I couldn't access it. It just boots to Windows straight. Another unusual thing, that never happened to me before was that the partition editor wanted me to create a BIOS reserved area, which I did, but not at the beginning of the table. Any ideas how to access the Ubuntu partition? As far as I can guess both Windows and Ubuntu have to be both of the same type of boot, either Legacy or EFI. This is not the case of what I have now. So, if I reinstall Ubuntu in UEFI mode that correlates with my Windows type, will I then be able to boot into it? I have a constraint, my laptop doesn't have a CD ROM, so I cannot reinstall WIndows, nor can I move around the Windows recovery partition. This is the boot-repair report : http://paste.ubuntu.com/1354254/

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  • How do I use an API?

    - by GRardB
    Background I have no idea how to use an API. I know that all APIs are different, but I've been doing research and I don't fully understand the documentation that comes along with them. There's a programming competition at my university in a month and a half that I want to compete in (revolved around APIs) but nobody on my team has ever used one. We're computer science majors, so we have experience programming, but we've just never been exposed to an API. I tried looking at Twitter's documentation, but I'm lost. Would anyone be able to give me some tips on how to get started? Maybe a very easy API with examples, or explaining essential things about common elements of different APIs? I don't need a full-blown tutorial on Stack Overflow; I just need to be pointed in the right direction. Update The programming languages that I'm most fluent in are C (simple text editor usually) and Java (Eclipse). In an attempt to be more specific with my question: I understand that APIs (and yes, external libraries are what I was referring to) are simply sets of functions. Question I guess what I'm trying to ask is how I would go about accessing those functions. Do I need to download specific files and include them in my programs, or do they need to be accessed remotely, etc.?

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  • Cannot install ia32-lib package

    - by A British Person
    I have several programs that reuquire 32 bit packages (pointing to the ia32-lib package). However, when I try to install it, this happens. spirit@ubuntu:~$ sudo apt-get install ia32-libs Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: ia32-libs : Depends: ia32-libs-multiarch but it is not installable E: Unable to correct problems, you have held broken packages. No big whoop, packages die all the time. I tried a month later however and I still got this error, trying to install the specific package produces this error. spirit@ubuntu:~$ sudo apt-get install ia32-libs-multiarch Reading package lists... Done Building dependency tree Reading state information... Done Package ia32-libs-multiarch is not available, but is referred to by another package. This may mean that the package is missing, has been obsoleted, or is only available from another source E: Package 'ia32-libs-multiarch' has no installation candidate I am no Linux whizz-kid, but this seems to be that the package doesn't exist. I searched for Skype in the software centre (I was told this installs the 32-bit packages) and it does not appear in the software centre, and the downloadable from their website produces an error about - funnily enough - no 32-bit packages. Anyone who helps me will get a medal from the gods with the weight of a thousand planets. Just don't wear it for god's sake.

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  • Dedicated server: managed hosting or manage it myself?

    - by ddawber
    We're currently hosting a number of sites on a self-managed dedicated server. Some companies, however, offer a managed dedicated server hosting service. They offer: Roughly the same server spec Ticketing system support Managed daily backups Virtual firewall (but with a limit of 10 IP addresses allowed through at any one time) Now, this managed hosting is at extra expense - somewhere in the region of $500 per month, and the limit on the number of IP addresses they'll manage on the firewall is also a real pain. My thinking is it would be better and cheaper to Stay with the same host since the dedicated box is fine Get an Amazon AWS account and use their server to manage backups; there are a number of good tools that can be used to automate the process Configure iptables so that I have complete control of the firewall I want to know Is a managed virtual firewall likely to be more secure than me configuring iptables? Whether, in your opinion, it's best to let someone else take care of backups? If, from your experience, there's anything else i'm missing that warrants using managed hosting over a DIY service? I think there is some reluctance to not having managed hosting since a managed host in effect takes responsibility for your server, whereas any hardware or security issues with a server that we manage would mean we are forced to hold our hands up when a client site goes down. That said, I personally don't think a managed host does that much in the day to day running of your server (backups are automatic, OS updates are carried out with ease, etc.).

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  • Employers and intellectual property 2

    - by Rick
    I have a question about intellectual property, I am currently a manager in a small manufacturing firm. The owners are driven by greed and don't appreciate the development process of complex machinery and are happy just to send things out half done. I on the other hand think that it should be done properly as breakdown in the field can be costly, embarrassing. They seem to have all of us running around doing most of the work out of hours using the attitude of "Be grateful to have a job" yet no one has a contract or any security or any agreement in place. For a couple of the projects i am using PLC's and doing the code in my own time and the testing during company time, and i am aware that they cannot support their own machines if i left, but as i created the code in my own time who owns it? The have asked my to put in a shutdown code for a maintenance request after a given length of time, could this be classed as criminal damage or anything illegal apart from immoral? (we sell the machines with 12 month warrantee, shut down after) But as time goes on I'm getting rather fed up of the companies attitude toward the client. I am considering keeping the clients as my own and get them to contact me directly In the shutdown code. By doing something like this is a trial version contact me for a full license? I wouldn't feel bad for my current employer as he is not afraid to S***t on people as he has been evolved in numerous law suits and has over 30 failed companies leaving people and customers high and dry, we have took the company this far on the reputation of the workers and and i can see things heading like all the other companies he has owned and taking our reputations with him. So i suppose now i have set the scene, if i code into it to contact me directly in the shutdown could there be any legal impact on me, as i rightly or wrongly think i own the code and designs? Cheers R

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  • File browsing on Nautilus extremely slow after upgrade to 12.04

    - by Tobelli
    One month ago I updated (no fresh install) to 12.04. Since then nautilus got extremely slow. When I open a folder that contains many subfolders I sometimes have to wait 4 seconds until everything is displayed. This has never been like that before, in previous versions I could always browse between my files extremely fast. I looked in "additional drivers" and changed from Nvidia current-version-update to the recommended drivers. This drastically increased the performance and speed of file browsing, unfortunately just for a couple of days. Now I am stuck again with the very slow Nautilus. I also tried to install the latest nvidia driver like it was suggested here: http://www.techlw.com/2012/03/install-nvidia-drivers-on-ubuntu-1204.html Did not work at all. Also when using the dash to try to find files it does not respond properly: does not find files or loads for ages until the file is displayed. I am working on an Acer Notebook with Intel® Core™ i5 CPU M 430 @ 2.27GHz × 4 6GB RAM GeForce GT 320M/PCIe/SSE2 64 Bit Ubuntu 12.04

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  • What kind of hosting do I need?

    - by Robert Smith
    I migrated this question from serverfault. Hopefully this is the appropriate place. I have been trying to answer this question but I haven't found an specific answer to my situation. As I want to pay for what I need, I thought I could get a good answer here. I have a custom made forum (rather than a built-in forum like the ones you can find in plugins, e.g. WP-Forum or phpBB type of software) in Django. I don't want to use Apache and modwsgi because it's usually very memory-hungry and I can't afford a big server. I prefer a combination of nginx and gunicorn which I think is very efficient (maybe you can also tell me what you think about that). I'm expecting to receive 10,000 to 20,000 visits each month with 15,000 to 30,000 page impressions. I have reviewed some cloud services like Amazon EC2 or Rackspace and other more traditional services (Linodo). This site won't use videos or big images and I certainly don't need a huge amount of bandwidth (200GB would be definitely too much). I need shell access so shared hosting is out of the question. What do I need to run a website like that without problems? What about RAM? 256MB would be enough (that's the amount of RAM offered by small instances in Amazon and Rackspace)? Do you know of any alternative to those I mentioned? If you need more information to provide a useful answer, please don't hesitate to ask. By the way, I was told that Linodo is not all that different to Amazon EC2 but this website is supposed to work 24/7, so I can't take advantage of Linodo's flexibility regarding creating and deleting instances. Thanks in advance.

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  • Reduce weight in healthy way

    - by krnites
    This post is my daily summary of activities that I am going to take to reduce my overall weight by 15 lbs. I am not an overweight person as per my height of 5.11 I have decent weight of 178.4 and good body build. But from a long time(approx 3 month) I am thinking of getting 2-3 abs (note not 6 abs) and reducing my weight to below 170 ( which I was 2 years ago). This post will work as my daily diary of what I ate, what exercises I did, what apps/software I used to monitor my weight loss. Sometime it will not contain much information but some time when I will research will contain information for people who really want to reduce weight. My current target for next few week is to run 2.5 miles everyday under 30 minutes. Eat a lot of fruits and vegetable. No burger or tacos. No meat either fat or lean. And checking body weight after every four hour. Here are reading for today10:00 AM  - 178.22:00 PM    - 178.4I have already ran for 2 miles in 25 minutes, did a little bit of shoulder exercise and had eaten small bowl of vegetable biryani and two bread.I hope this post and all coming post will give the reader the first hand experience of a person who had read every blog and articles related to reducing weight and now trying to do it by implementing all of them by self. My approach will be a healthy way of reducing weight, I am not going to starve my self or going to eat only fruits all day. I will enjoy all the food item that I like to eat and will work hard on my body. This way I will / reduce the weight naturally and will increase the flexibility, durability and immunity of my system /body.

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  • Any empirical evidence on the efficacy of CMMI?

    - by mehaase
    I am wondering if there are any studies that examine the efficacy of software projects in CMMI-oriented organizations. For example, are CMMI organizations more likely to finish projects on time and/or on budget than non-CMMI organizations? Edit for clarification: CMMI stands for "Capability Maturity Model Integration". It's developed by the Software Engineering Institute at Carnegie-Mellon University (SEI-CMU). It's not a certification, but there are various companies that will "appraise" your organization to various levels of CMMI, such as level 2 and level 3. (I believe CMMI level 1 is an animalistic, Hobbesian free-for-all that nobody aspires to. In other words, everybody is at least CMMI level 1, even if you've never heard of CMMI before.) I'm definitely not an expert, but I believe that an organization can be appraised for CMMI levels within different scopes of work: i.e. service delivery, software development, foobaring, etc. My question is focused on the software development appraisal: is an organization that has been appraised to CMMI Level X for software projects more likely to finish a software project on time and on budget than another organization that has not been appraised to CMMI Level X? However, in the absence of hard data about software-oriented CMMI, I'd be interested in the effect that CMMI appraisals have on other activities as well. I originally asked the question because I've seen various studies conducted on software (e.g. the essays in The Mythical Man Month refer to numerous empirical studies, as does McConnell's Code Complete), so I know that there are organizations performing empirical studies of software development.

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  • The Web Weekly Newsletter

    - by dwahlin
    Several months ago I created a few FlipBoard magazines that a ton of developers (over 50,000!) have used to access content on JavaScript, HTML5, AngularJS, Azure, XAML, Web API, and more. While the feedback on the magazines has been super positive, several people have asked about having the content pushed to them. I’m generally too busy to remember to go check a particular link on a regular basis so I definitely understood and agree with the comments. I’m happy to announce a new newsletter I’m calling the Web Weekly. It’ll highlight content across the different FlipBoard magazines plus other sources and go out to subscribers a few times a month (weekly when possible). The first issue is ready to go and includes a “video highlights” segment I created to show some of my favorite content in the first issue. If you’re interested in staying on top of all the cutting edge Web technologies feel free to subscribe below!   Here’s a sample of some of the articles included:     Here’s the video from the first edition of the newsletter:   Subscribe to the newsletter below….

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  • Silverlight Developer needs ASP.NET MVC Training [on hold]

    - by Peet Brits
    With Silverlight on the way out, our company wants to embrace HTML5 and related technologies. Background: Our Silverlight project did everything from generating its own models (or data contracts), sending it over WCF, tracking changes, with a whole deal of back-end code to make the ride smoother, but often also cluttered and more complex. Most of the original developers for this project are gone, and we want to embrace something new for future projects. Having done this very useful MVC Jump Start course at Microsoft Virtual Academy, we are all fired up for the next project. The problem is that we have very little in-depth knowledge of all the many different components. The most important hereof is probably Entity Framework, and (for later) Web API. I suppose the best place to start is at the Microsoft ASP.NET websites. Are there any other suggestions for learning from more experienced developers? I am a senior developer, but my knowledge of ASP.NET MVC (and related) is very limited. PS: We have a project deadline at the end of this month.

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  • How do I use an API?

    - by GRardB
    Background I have no idea how to use an API. I know that all APIs are different, but I've been doing research and I don't fully understand the documentation that comes along with them. There's a programming competition at my university in a month and a half that I want to compete in (revolved around APIs) but nobody on my team has ever used one. We're computer science majors, so we have experience programming, but we've just never been exposed to an API. I tried looking at Twitter's documentation, but I'm lost. Would anyone be able to give me some tips on how to get started? Maybe a very easy API with examples, or explaining essential things about common elements of different APIs? I don't need a full-blown tutorial on Stack Overflow; I just need to be pointed in the right direction. Update The programming languages that I'm most fluent in are C (simple text editor usually) and Java (Eclipse). In an attempt to be more specific with my question: I understand that APIs (and yes, external libraries are what I was referring to) are simply sets of functions. Question I guess what I'm trying to ask is how I would go about accessing those functions. Do I need to download specific files and include them in my programs, or do they need to be accessed remotely, etc.?

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  • For a large website developed in PHP, is it necessary to have a framework?

    - by Martin
    I am wondering if it is necessary to have a framework or if it is a must-have if I plan to make a large website. Large website could mean a lot of things: in other words, multiple dynamic web pages (40-50 dynamic pages, mysql content) and a lot of visitors (+- a million hits per month). The site will be hosted in a dedicated server environment. I know that it could simplify coding for a developer team, that it includes libraries and a lot of advantages. But I just feel that I don't need that. I think that learning how it works, managing it and installing it would take more time and I could use that time to code. I write PHP the simplest way I could (with performance in mind) and I try to reuse my code/functions/classes most of the time and I make sure that if another developer joins the team, that he won't be lost in the code. I am also planning to use MemCached or another Cache for PHP. As I said, the site will be hosted in a dedicated server environment but will be entirely managed by the hosting company. I am pretty sure the control panel for me to control the basic stuff will be Cpanel. For a developer like me that only knows PHP, Javascript, HTML, CSS, MYSQL and really basic server management, I feel that it seems to complicated to have a framework. Am I wrong? Is it worth the time to learn all about it? Thank you for your opinions and suggestions.

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  • Quantifying the Value Derived from Your PeopleSoft Implementation

    - by Mark Rosenberg
    As product strategists, we often receive the question, "What's the value of implementing your PeopleSoft software?" Prospective customers and existing customers alike are compelled to justify the cost of new tools, business process changes, and the business impact associated with adopting the new tools. In response to this question, we have been working with many of our customers and implementation partners during the past year to obtain metrics that demonstrate the value obtained from an investment in PeopleSoft applications. The great news is that as a result of our quest to identify value achieved, many of our customers began to monitor their businesses differently and more aggressively than in the past, and a number of them informed us that they have some great achievements to share. For this month, I'll start by pointing out that we have collaborated with one of our implementation partners, Huron Consulting Group, Inc., to articulate the levers for extracting value from implementing the PeopleSoft Grants solution. Typically, education and research institutions, healthcare organizations, and non-profit organizations are the types of enterprises that seek to facilitate and automate research administration business processes with the PeopleSoft Grants solution. If you are interested in understanding the ways in which you can look for value from an implementation, please consider registering for the webcast scheduled for Friday, December 14th at 1pm Central Time in which you'll get to see and hear from our team, Huron Consulting, and one of our leading customers. In the months ahead, we'll plan to post more information about the value customers have measured and reported to us from their implementations and upgrades. If you have a great story about return on investment and want to share it, please contact either [email protected]  or [email protected]. We'd love to hear from you.

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  • Cuda driver, CPU/GPU performances issue

    - by elect
    I implemented a RNS Montgomery exponentiation in Cuda and on cpu for comparison. Everything nice everything fine. It runs on just one SM. However I am going to tell you some strange regression in both cpu/gpu performances. During the devoloping, about two month ago, I was using Cuda 5 preview on Ubuntu 11.04 64b. In this time, I reach the following performances: cpu 460ms gpu 120ms Then one day when I turn on the pc, the graphical environment didnt start. I dont know which was the problem, however I switched to the console and installed again the Cuda driver. At the following boot performances changed: cpu 310ms gpu 80ms I was like Q.Q...uhm ok, nice to see this, but I was wondering how that could be possible However, I went then in holiday for 10 days and I continued developing and optimizing on my notebook (but not the same part of the code, some additional stuff) When I was back, I just updated the source files, and performances came back to 460/120ms.. I couldnt believe it, I tried to install Cuda 5 RC, updating the video driver too... nothing changed... I checked Debug/Release, Cuda computability, but the problem seems being somewhere else.. Looking around the net I found this, I am pretty sure it must have something to do with the driver, because the performance change affected both cpu and gpu Do you have some tips/ideas/suggestions?

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  • Website migration is not working for all computers

    - by Shadowizoo
    We got 2 servers on same network, Server-A and Server-B. On Server-A (widows server 2003), we have IIS 5.2 and our website was hosted on it few month ago (about 7-8 months). We bought a new server, Server-B (Windows Server 2008) with IIS 7.5 and copied our old website on this new machine. On our router, we forward the port 80 to Server-B. The Server-A is still on because we need to access some old data by our old website. I would like to access it with it's internal Ip (192.168.1.xxx/mywebsite) On my Windows 7 computer, if I write www.example.com or example.com (without www.), I'm being redirected to Server-B and I can see our new interface. On some Windows Vista computer, example.com (without www.) redirect to Server-B, but if I write www.example.com, I'm still on Server-A. In our website code (on Server-B), we sometimes redirect with a "www." so this is causing some error because we are trying to access a webpage that exist on Server-B but not Server-A and because the www.example I compared 2 computers with Vista Home on them and Internet Options looks the same. I cannot figure why this is happening

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  • 12.10 Wireless networking

    - by user108594
    I downloaded ubuntu 12.10 using WUBI and cannot connect to the internet. I removed it and downloaded ubuntu 12.04 still cannot connect. This I assume rules out the program being the problem. I reinstalled 12.10. When loaded I get the same message W/red (x) stating Internet not connected. I went to the Settings drop down box and it does not reveal the network list but (enable networking has a ck mark). Am running a HP Laptop with a w/7/64 OS that has a kill switch that indicates (orangeno connection) I downloaded 12.10 on my desktop (on the same network) and everything OK. I tried to follow the instructions in the help menu but got lost and confused . Sincerely Dan Additional Info per request Broadcom 802.11b/g Wlan Internal pc [hp laptop] P.S. I've been out of town for about a month. TKS for your gitback I did install 12.10 via cd and everything ok,but retried alongside 7 and unable to connect to internet,also took laptop and hard wired using ethernet cable and everything ok. stumped again and running out of ideas!!!

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  • Is my client correct that I cannot take a vacation as a subcontractor? [closed]

    - by Rae Ann
    I have 2 clients who I do ongoing work for as a subcontractor. Both are sporadic and part-time. Company A sent me to a 3 day certification course out of state. The following week I was scheduled for a 3 day vacation. I warned company B three weeks prior to these events. During my training that Company A was paying for, Company B asked me to leave the training to workon something for them that needed immediate attention. I declined. However I made arrangements to work on it in the evening and in the early mornings after they threatened to take the work and all subsequent work for this client to someone else. I lost all networking and fun from that trip... The following week I was in Florida and was again asked to do more work on the project after the feedback from the client. The integrated product personnel would not cooperate/return any of our calls so I did the best I could. I turned in the work, explained the issue and then was gone for 3 hours. When I returned, all my access to the project had been revoked and after a week of my calls and emails I found out they replaced me. I sent an invoice 3 weeks ago and they tell me they owe me nothing because I did not do the whole project and they cannot bill the client for what I did, because they are billing for the second contractor who started over. I was told that they realize I was on vacation but as a subcontractor I lose the ability to just disappear. I was gone 3 hours! Is this normal, correct, legal?? Not only did they ruin my class and my vacation, but now they expect me to not demand payment? They ended our relationship and I was in the middle of another project of theirs too. They told me to immediately cease all work for them. How do I get paid for the work I have yet to invoice this month?

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  • Moving domain currently on Google Apps to my own machines

    - by mag
    I own a domain which currently uses Google Apps (it was free back then). Due to recent events I have decided I want to move everything right where I can control the data, which basically means I have the idea of either using a dyndns solution and have at home my own mail server or, better, use an hosted machine to retrieve the mail and the move it via mua to a local machine. My problem is that I know basically next to nothing about DNS and stuff, while I have installed mail servers before. :) [I simply never had the need to work with DNS...] I'd really appreciate if someone could point me in the right direction: what do I need to do to: terminate the Google Apps management of the domain setup dns entries to that mail goes to the new server instead of Google Apps Additionally: if I decide to go the "hosted route" and I put up a machine via a supercheap hosting seller (say, the cheapest OVH one is a few euros a month), how can I tell the world that that machine is the mail server? Of course I would be wise to do a full backup of the mail on Google Apps, and that's easy enough to do by imap (right?).

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  • Creating Engaging Online Experiences is Easy and Intuitive for Marketers with Oracle WebCenter Sites 11g

    - by Christie Flanagan
    Last month, we announced the availability of Oracle WebCenter Sites 11g, the latest release of our web experience management solution. This new release is really geared toward enabling marketers and business users to drive customer acquisition and brand loyalty by simplifying the whole process of creating, managing and optimizing engaging online experiences.  To show you just how this works, we’ve created the video below which takes you through the tasks a typical marketer might execute using Oracle WebCenter Sites to manage their online presence -- everything from page editing to page creation, right on through to optimizing the mobile experience and moderating user-generated comments and reviews is covered here. I hope this video has give you a flavor for just how easy and intuitive it is for marketers and other business users to manage engaging and interactive online experiences using Oracle WebCenter Sites.  To see more about the new release, please check out the recording of our launch webcast. On Demand Webcast - Introducing Oracle WebCenter Sites: Transforming the Online Experience Enabling marketers and business users is a key requirement for creating and managing contextually relevant, social, and interactive online experiences. Oracle WebCenter Sites transforms the online experience into one that is simple and intuitive to manage as a content contributor, encourages interaction between site visitors and their social networks, and provides marketers with automated targeting options for optimizing online engagement. View this webcast now to learn more.

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  • Improved Customer Experience, but at what Cost? See the DELL Computer experience with RTD

    - by Richard Lefebvre
    We can all probably agree that improving your customers' experience is a good thing. But a key question many people are asking is will it help your organization and, in particular, what are the financial benefits? That's a good question, especially when companies ARE experiencing phenomenal return on investment (ROI). Of course, there are many factors that impact ROI or other measures of success, but we'd like to share some success stories as examples of customer experience in action and delivering positive results. If you would like to learn more about the economics of customer experience, see Brian Curran's presentation at the Oracle Customer Experience Summit last month. In this series of blog posts, we'll share actual customer stories. Today's example is Dell, which uses Oracle Real-Time Decisions (RTD) and Siebel CRM as part of their customer experience portfolio to better understand their customers' needs and wants and provide consistent interactions. Regular readers of this blog are probably familiar with Siebel, but RTD may be new to many of you. RTD is a complete decision management solution that delivers real-time decisions and recommendations and automatically renders decisions within a business process to create tailored messaging for every customer interaction. What does that mean? In the video below, Dell describes how customer experience is important not just for one interaction channel, but across all "vehicles." RTD is helping Dell understand customer behavior and communicate with the customer in a more relevant manner, across all communication  or interaction channels including sales and service call centers, email marketing and online. Dell continues to expand use of RTD because the benefits are showing up in sales, service and marketing results including 19% increase in close rates, faster issue resolution and 40% improvement in revenue per click in email marketing. Video link By Tony Berk on Nov 15, 2012

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  • Late feedback

    - by Sveta Smirnova
    MySQL Community team asked me to write about Devconf 2013 few months ago. Conference was in June, 2013, but I remembered about this my promise only now: month later after my participating in MySQL Connect and Expert Troubleshooting seminar (change country to United Kingdom if you see blank page). I think it is too late for the feedback, but I still have few thoughts which I want to record.DevConf (former PHPConf) always was a place where I tried new topics. At first, because I know audience there very well and they will be bored if I repeat a story which I was telling last year, but also because it is much easier to get feedback in your own native language. But last years my habit seems started to change and I presented improved version of my 2012 MySQL Connect talk about MySQL backups. Of course, I also had a seminar with unique topic, made for this conference first time: Troubleshooting MySQL Performance with EXPLAIN and Using Performance Schema to Troubleshoot MySQL. And these topics, improved, were presented at the expert seminar. It is interesting how my habit changes and one public speaking activity interferes next one.What is good about DevConf is it forces you to create new ideas and do it really well, because audience is not forgiving at all, so they catch everything you miss or prepared not good enough. This can be bad if you want to make a marketing-style topic for free, but allows to present technical features in really good details: all these sudden discussions really help.In year 2013 Oracle had a booth at the conference and was presented by a bunch of people. Dmitry Lenev presented topic "New features of replication in MySQL 5.6" and Victoria Reznichenko worked on the booth. What was new at the conference this year is greater interest in NoSQL, scale and fast development solutions. This, unfortunately, means not so huge interest in MySQL as it was earlier. However, at the same time, "Common" track was really MySQL track: not only Oracle, but people from other companies presented about it.

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  • Today's Well Connected Companies

    - by Michael Snow
    Statoil Fuel & Retail and their partner, L&T Infotech, our recent winner of the Oracle Excellence Award for Fusion Middleware Innovation in the WebCenter category is featured this month in Profit Magazine's November Issues of both print and online versions. The online version has significantly more detail about their "Connect" project Statoil Fuel & Retail is a leading Scandinavian road transport fuel retailer that operates in 8 different countries and delivers aviation fuel at 85 airports. The company produces and sells 750 different lubricant products for B2B and B2C customers. Statoil won the 2013 Oracle Excellence Award for Oracle Fusion Middleware Innovation: Oracle WebCenter based on a stellar Oracle implementation, created with implementation partner L&T Infotech, which used Oracle’s JD Edwards and Oracle Fusion Middleware to replace and consolidate 10 SAP portals into a single, integrated, personalized enterprise portal for partners, station managers, and support staff. Utilizing Oracle WebCenter Portal, Oracle WebCenter Content, Oracle Identity Management, Oracle SOA Suite, JD Edwards applications, and Oracle CRM On Demand, Statoil is now able to offer a completely redesigned portal for an easy and user-friendly web experience, delivering a fast, secure, robust, and scalable solution that will help the company remain competitive in its industry. The solution has increased Statoil Fuel & Retail’s web footprint and expanded its online business. Read the complete article for the full story of Statoil Fuel & Retail's implementation of Oracle Fusion Middleware technology.

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  • Web hosting company basically forces me to use their domain name [closed]

    - by Jinx
    I've recently stumbled upon an unusual problem with one of hosting companies called giga-international.com. Anyway, I've ordered com.hr domain from Croatian domain name registration company, and my client insisted on using this host provider as couple of his friends already are hosted with them. I thought something was fishy when the first result on Google for Giga International was this little forum rant instead of their webpage. When I was checking their services they listed many features etc... space available, bandwidth etc. I just wanted to check how much ram do I get for my PHP scripts so I emailed them, and they told me that was company secret. Seriously? Anyway, since my client still insisted on hosting with them I've bought their Webspace package. During registration I had to choose free domain name because I couldn't advance registration without it. Nowhere was said, not even in general terms and conditions that I wouldn't be able to change that domain name. At least not for double the price of domain name per year. They said I can either move my domain name over to them (and pay them domain registration), or pay them 1 Euro per month for managing a DNS entry. On any previous hosting solution I was able to manage my domain names just by pointing my domain to their name servers, and this is something completely new and absurd for me. They also said that usual approach is not possible because of security and hardware limitations. I'd like to know what you guys think about this case, and should I report, and where should I report this case. In short. They forced me to register free domain name which doesn't suit my needs in order to register for their webspace package, and refuse to change domain name for my account until I either transfer domain to them or pay them DNS management which costs double the price of the domain name per year.

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