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  • SQL Server 2005 Sleeping SPID blocking another SPID...

    - by user173552
    I find many sleeping process my SQL Server database and looks like one of those sleeping SPIDs is blocking another process, and that process is getting suspended too... Could some one please explain this... 1.) How can a sleeping process block another process? 2.) I see many sleeping process...is this normal? Thanks

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  • Improve Application Performace

    - by Gtest
    Hello, Want To Improvide Performace Of C#.Net Applicaiton.. In My Application I am using Third Party Interop/Dll To Process .doc Files. It's a Simple Operation, Which Pass Input/Output FilePath to Interop dll ...& dll will execute text form input file. To Improve Performace I have Tried, Execute 2 therad to process 32 files.(each Thread process 16 files) Execute application code by creating 2 new AppDomains(each AppDomain Code process 16 files) Execute Code Using TPL(Task Parellel Library) But all options take around same time (32 sec) to process 32 files.Manually process tooks same 32 sec to process 32 files. Just tried one thing ..when i have created sample exe to process 16 files as input & output for refrence PAth given in TextBox. ..I open 2 exe instance to process. 1 exe has differnt 16 input files & output Created with input file path 2 exe has differnt 16 input files & output Created with input file path When i click on start button of both exe ..it use 100% cpu & Utilize both core significantly & Process Completed within 16 sec for 32 files. Can we provide this kind of explicit prallism to Improve my applicaiton Peformace? Thanks.

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  • How to process AJAX requests more securely in PHP?

    - by animuson
    Ok, so I want to send AJAX requests to my website from my Flash games to process data, but I don't want people downloading them, decompiling them, then sending fake requests to be processed, so I'm trying to figure out the most secure way to process in the PHP files. My first idea was to use Apache's built in Authorization module to require a username and password to access the pages on a separate subdomain of my website, but then you'd have to include that username and password in the AJAX request anyway so that seems kind of pointless to even try. My current option looks pretty promising but I want to make sure it will work. Basically it just checks the IP address being sent using REMOTE_ADDR to make sure it's the IP address that my server runs on. <? $allowed = new Array("64.120.211.89", "64.120.211.90"); if (!in_array($_SERVER['REMOTE_ADDR'], $allowed)) header("HTTP/1.1 403 Forbidden"); ?> Both of those IP addresses point to my server. Things I'm worried about: 1) If I send a request from Flash/ActionScript, will that affect the IP address in any way? 2) Is it possible for malicious users to change the IP address that is being sent with REMOTE_ADDR to one of my IP addresses? Any other ways you would suggest that might be more secure?

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  • Getting Hprof dump for other processes from application code

    - by Natarajan
    Hi, In my application , i have an option to capture the hprof dump. I used android.os.Debug.dumpHprofData (String fileName) Initially i though the hprof data generated by the method above is for the entire device , which is not so . The hprof data generated is only for my process. Now i am trying to generate hprof data for other process as well. I need to get the Hprof dump for all the running processes from application code. from adb shell i tried "kill -10 " , This command will generate the hprof file for the corresponding process in the data/misc folder. Now the problem is this command is working perfectly from the adb shell prompt , but i am not able to embed the command to mycode. My code is like Runtime.getRuntime().exec("chmod 777 /data/misc") Runtime.getRunTime().exec("kill -10 ") No exceptions are thrown , but somehow it is not working. The same code above is capturing Hprof dump for my process, when i give my process ID. I tried with "android.os.Process.sendSignal (int pid, android.os.Process.SIGNAL_USR1) ;" also.Getting the same problem.It is capturing Hprof dump for my process. For other processes it is not working. Do we need to have any special permission to kill other process from our process ? Or is it a built issue ? can you please suggest some possible way to get Hprof dump for other processes from application code? Thanks

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  • CM and Agile validation process of merging to the Trunk?

    - by LoneCM
    Hello All, We are a new Agile shop and we are encountering an issue that I hope others have seen. In our process, the Trunk is considered an integration branch; it does not have to be releasable, but it does have to be stable and functional for others to branch off of. We create Feature branches of the Trunk for new development. All work and testing occurs in these branches. An individual branch pulls up as needed to stay integrated with the Trunk as other features that are accepted and are committed. But now we have numerous feature branches. Each are focused, have a short life cycle, and are pushed to the trunk as they are completed, so we not debating the need for the branches and trying very much to be Agile. My issue comes in here: I require that the branches pull up from the Trunk at the end of their life cycle and complete the validation, regression testing and handle all configuration issues before pushing to the trunk. Once reintegrated into the Trunk, I ask for at least a build and an automated smoke test. However, I am now getting push back on the Trunk validation. The argument is that the developers can merge the code and not need the QA validation steps because they already complete the work in the feature branch. Therefore, the extra testing is not needed. I have attempted to remind management of the numerous times "brainless" merges have failed. Thier solution is to instead of build and regression testing to have the developer diff the Feature branch and the newly merged Trunk. That process in thier mind would replace the regression testing I asked for. So what do you require when you reintegrate back to the Trunk? What are the issues that we will encounter if we remove this step and replace with the diff? Is the cost of staying Agile the additional work of the intergration of the branches? Thanks for any input. LoneCM

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  • How to ignore an error in Powershell and let it continue?

    - by Jake
    I am trying to see if a process is running on multiple servers and then format it into a table. get-process -ComputerName server1,server2,server3 -name explorer | Select-Object processname,machinename Thats the easy part - When the process does not exist or if the server is unavailable, powershell outputs a big ugly error, messes up the the table and doesn't continue. Example Get-Process : Couldn't connect to remote machine.At line:1 char:12 + get-process <<<< -ComputerName server1,server2,server3 -name explorer | format-table processname,machinename + CategoryInfo : NotSpecified: (:) [Get-Process], InvalidOperatio nException + FullyQualifiedErrorId : System.InvalidOperationException,Microsoft.Power Shell.Commands.GetProcessCommand How do I get around this? If the I would still like to get notified if the process isn't available or Running.

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  • Implementing events to communicate between two processes - C

    - by Jamie Keeling
    Hello all! I have an application consisting of two windows, one communicates to the other and sends it a struct constaining two integers (In this case two rolls of a dice). I will be using events for the following circumstances: Process a sends data to process b, process b displays data Process a closes, in turn closing process b Process b closes a, in turn closing process a I have noticed that if the second process is constantly waiting for the first process to send data then the program will be just sat waiting, which is where the idea of implementing threads on each process occurred and I have started to implement this already. The problem i'm having is that I don't exactly have a lot of experience with threads and events so I'm not sure of the best way to actually implement what I want to do. Following is a small snippet of what I have so far in the producer application; Create thread: case IDM_FILE_ROLLDICE: { hDiceRoll = CreateThread( NULL, // lpThreadAttributes (default) 0, // dwStackSize (default) ThreadFunc(hMainWindow), // lpStartAddress NULL, // lpParameter 0, // dwCreationFlags &hDiceID // lpThreadId (returned by function) ); } break; The data being sent to the other process: DWORD WINAPI ThreadFunc(LPVOID passedHandle) { HANDLE hMainHandle = *((HANDLE*)passedHandle); WCHAR buffer[256]; LPCTSTR pBuf; LPVOID lpMsgBuf; LPVOID lpDisplayBuf; struct diceData storage; HANDLE hMapFile; DWORD dw; //Roll dice and store results in variable storage = RollDice(); hMapFile = CreateFileMapping( (HANDLE)0xFFFFFFFF, // use paging file NULL, // default security PAGE_READWRITE, // read/write access 0, // maximum object size (high-order DWORD) BUF_SIZE, // maximum object size (low-order DWORD) szName); // name of mapping object if (hMapFile == NULL) { dw = GetLastError(); MessageBox(hMainHandle,L"Could not create file mapping object",L"Error",MB_OK); return 1; } pBuf = (LPTSTR) MapViewOfFile(hMapFile, // handle to map object FILE_MAP_ALL_ACCESS, // read/write permission 0, 0, BUF_SIZE); if (pBuf == NULL) { MessageBox(hMainHandle,L"Could not map view of file",L"Error",MB_OK); CloseHandle(hMapFile); return 1; } CopyMemory((PVOID)pBuf, &storage, (_tcslen(szMsg) * sizeof(TCHAR))); //_getch(); MessageBox(hMainHandle,L"Completed!",L"Success",MB_OK); UnmapViewOfFile(pBuf); return 0; } I'm trying to find out how I would integrate an event with the threaded code to signify to the other process that something has happened, I've seen an MSDN article on using events but it's just confused me if anything, I'm coming up on empty whilst searching on the internet too. Thanks for any help Edit: I can only use the Create/Set/Open methods for events, sorry for not mentioning it earlier.

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  • Using events in threads between processes - C

    - by Jamie Keeling
    Hello all! I have an application consisting of two windows, one communicates to the other and sends it a struct constaining two integers (In this case two rolls of a dice). I will be using events for the following circumstances: Process a sends data to process b, process b displays data Process a closes, in turn closing process b Process b closes a, in turn closing process a I have noticed that if the second process is constantly waiting for the first process to send data then the program will be just sat waiting, which is where the idea of implementing threads on each process occurred and I have started to implement this already. The problem i'm having is that I don't exactly have a lot of experience with threads and events so I'm not sure of the best way to actually implement what I want to do. Following is a small snippet of what I have so far in the producer application; Create thread: case IDM_FILE_ROLLDICE: { hDiceRoll = CreateThread( NULL, // lpThreadAttributes (default) 0, // dwStackSize (default) ThreadFunc(hMainWindow), // lpStartAddress NULL, // lpParameter 0, // dwCreationFlags &hDiceID // lpThreadId (returned by function) ); } break; The data being sent to the other process: DWORD WINAPI ThreadFunc(LPVOID passedHandle) { HANDLE hMainHandle = *((HANDLE*)passedHandle); WCHAR buffer[256]; LPCTSTR pBuf; LPVOID lpMsgBuf; LPVOID lpDisplayBuf; struct diceData storage; HANDLE hMapFile; DWORD dw; //Roll dice and store results in variable storage = RollDice(); hMapFile = CreateFileMapping( (HANDLE)0xFFFFFFFF, // use paging file NULL, // default security PAGE_READWRITE, // read/write access 0, // maximum object size (high-order DWORD) BUF_SIZE, // maximum object size (low-order DWORD) szName); // name of mapping object if (hMapFile == NULL) { dw = GetLastError(); MessageBox(hMainHandle,L"Could not create file mapping object",L"Error",MB_OK); return 1; } pBuf = (LPTSTR) MapViewOfFile(hMapFile, // handle to map object FILE_MAP_ALL_ACCESS, // read/write permission 0, 0, BUF_SIZE); if (pBuf == NULL) { MessageBox(hMainHandle,L"Could not map view of file",L"Error",MB_OK); CloseHandle(hMapFile); return 1; } CopyMemory((PVOID)pBuf, &storage, (_tcslen(szMsg) * sizeof(TCHAR))); //_getch(); MessageBox(hMainHandle,L"Completed!",L"Success",MB_OK); UnmapViewOfFile(pBuf); return 0; } I'm trying to find out how I would integrate an event with the threaded code to signify to the other process that something has happened, I've seen an MSDN article on using events but it's just confused me if anything, I'm coming up on empty whilst searching on the internet too. Thanks for any help Edit: I can only use the Create/Set/Open methods for events, sorry for not mentioning it earlier.

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  • Adventures in Lab Management Configuration: CMMI Edition Part 1 of 3

    - by Enrique Lima
    I remember at one point someone telling me how close Migrate was to Migraine. This was a process that included an environment from TFS 2008 to TFS 2010, needed to be migrated too as far as the process template goes.  Here we are talking about CMMI v4.2 to CMMI v5.0.  Now, the process to migrate the TFS Infrastructure is one thing, migrating the Process Template is a different deal, not hard … just involved. Followed a combination of steps that came from a blog post as the main guidance and then MSDN (as suggested on the guidance post) to complement some tasks and steps. Again, the focus I have here is CMMI. The high level steps taken to enable the TFS 2008 CMMI v4.2 migrated to TFS 2010 Process Template are: 1)  Backup the Collection, Configuration and Warehouse Databases. 2)  Downloaded the Process Template using Visual Studio 2010. 3) Exported, modified and imported Bug Type Definition 4) Exported, modified and imported Scenario or Requirement Type Definition. 5) Created and imported bug field mappings. Now, we can attempt to connect using Test Manager, and you should be able to get this going. After that was done, it was time to enroll VMs that already existed in the environment.  This was a bit more challenging, but in the end it was a matter of just analyzing the changes that had been made to had a temporary work around from the time we migrated to the time we converted the Work Items and such and added fields to enable communication between the project and the Test and Lab Manager component. There are 2 more parts to this post, the second will describe the detailed steps taken to complete the Process Template update and the third will talk about the gotchas and fixes for the Lab Management portion.

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  • Python Multiprocessing Question

    - by Avan
    My program has 2 parts divided into the core and downloader. The core handles all the app logic while the downloader just downloads urls. Right now, I am trying to use the python multiprocessing module to accomplish the task of the core as a process and the downloader as a process. The first problem I noticed was that if I spawn the downloader process from the core process so that the downloader is the child process and the core is the parent, the core process(parent) is blocked until the child is finished. I do not want this behaivor though. I would like to have a core process and a downloader process that are both able to execute their code and communicate between each other. example ... def main(): jobQueue = Queue() jobQueue.put("http://google.com) d = Downloader(jobQueue) p = Process(target=d.start()) p.start() if __name__ == '__main__': freeze_support() main() where Downloader's start() just takes the url out of the queue and downloads it. In order to have the 2 processes unblocked, would I need to create 2 processes from the parent process and then share something between them?

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  • How to use IO.popen to write-to and read-from a child process?

    - by mackenir
    I am running net share from a ruby script to delete a windows network share. If files on the share are in use, net share will ask the user if they want to go ahead with the deletion, so my script needs to inspect the output from the command, and write out Y if it detects that net share is asking it for input. In order to be able to write out to the process I open it with access flags "r+". When attempting to write to the process with IO#puts, I get an error: Errno::EPIPE: Broken pipe What am I doing wrong here? (The error occurs on the line net_share.puts "Y") (The question text written out by net share is not followed by a newline, so I am using IO#readpartial to read in the output.) def delete_network_share share_path command = "net share #{share_path} /DELETE" net_share = IO.popen(command, "r+") text = "" while true begin line = net_share.readpartial 1000 #read all the input that's available rescue EOFError break end text += line if text.scan("Do you want to continue this operation? (Y/N)").size > 0 net_share.puts "Y" net_share.flush #probably not needed? end end net_share.close end

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  • App Pool crashes before loading mscorsvr. How to troubleshoot?

    - by codepoke
    I have an app pool that recycles every 29 hours, per default. It recycles smoothly 9 times out of 10, and I'm pretty sure the recycle itself is good for the app. Once every couple weeks the recycle does not work. The old worker process dies cleanly and the new worker process starts, but will not serve up content. Recycling the app pool again manually works like a charm. The failed worker process stops and dies cleanly and a second new worker process fires up and serves content perfectly. I took a crash dump against the failed worker process prior to recycling it, and DebugDiag found nothing to complain about. I tried to dig a little deeper using WinDBG, but mscorsvr/mscorwks is not loaded yet 15 minutes after the new process started. There are 14 threads running (4 async) and 20 pending client connections, but .NET is not even loaded into the process yet. Any suggestions where to poke and prod to find a root cause on this?

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  • Which options do I have for Java process communication?

    - by Dmitriy Matveev
    We have a place in a code of such form: void processParam(Object param) { wrapperForComplexNativeObject result = jniCallWhichMayCrash(param); processResult(result); } processParam - method which is called with many different arguments. jniCallWhichMayCrash - a native method which is intended to do some complex processing of it's parameter and to create some complex object. It can crash in some cases. wrapperForComplexNativeObject - wrapper type generated by SWIG processResult - a method written in pure Java which processes it's parameter by creation of several kinds (by the kinds I'm not meaning classes, maybe some like hierarchies) of objects: 1 - Some non-unique objects which are referencing each other (from the same hierarchy), these objects can have duplicates created from the invocations of processParam() method with different parameter values. Since it's costly to keep all the duplicates it's necessary to cache them. 2 - Some unique objects which are referencing each other (from the same hierarchy) and some of the objects of 1st kind. After processParam is executed for each of the arguments from some set the data created in processResult will be processed together. The problem is in fact that jniCallWhichMayCrash method may crash the entire JVM and this will be very bad. The reason of crash may be such that it can happen for one argument value and not for the other. We've decided that it's better to ignore crashes inside of JVM and just skip some chunks of data when such crashes occur. In order to do this we should run processParam function inside of separate process and pass the result somehow (HOW? HOW?! This is a question) to the main process and in case of any crashes we will only lose some part of data (It's ok) without lose of everything else. So for now the main problem is implementation of transport between different processes. Which options do I have? I can think about serialization and transmitting of binary data by the streams, but serialization may be not very fast due to object complexity. Maybe I have some other options of implementing this?

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  • What could the negative effects be of attaching to a process as a debugger?

    - by I_like_traffic_lights
    Background A client of mine has a major problem. They have a CRM system, which was created by a single person over a period of 9 years. Unfortunatelly, a few weeks ago, this person died. I believe the company has learned their lesson, and they have started a project of rewriting the CRM system to a modern platform. I have been hired to create a solution in the meantime to make adaptations to the CRM system. I have given up understanding the code, as this would take too long. My solution, is therefore, to make a window and show this on top of the CRM system, whenever this CRM system is showing. This part works fine, but my major problem is extracting the data from the CRM system. Proposed solution After excluding 6 approaches, including runtime code injection, memory searching, database integration, I have arrived at attaching to the process as a debugger, so I get notified about event, and use this in combination with reading from process memory. This approach seems to work, but I am worried about possible side-effects of this approach. Question What are the dangers of using this in a production environment, where there are 250 employees utilizing the system. Needless to say, I cannot risk reducing the already shaky stability of the system.

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  • Started an application through SSH, command line now gone, what happens next?

    - by Chris Dutrow
    Context: This is a very basic question Using Putty and SSH for the first time to do some serious server setup and run into the situation where I have started a process that I do not want to stop. The process is the gunicorn WSGI HTTP Server (running on Centos 6.3). The command I used to start the process is (as per their Quick Start): gunicorn -w 4 myapp:app At this point in the work session, I have lost the command prompt. This must be such a non-issue that it doesn't even enter into an experienced user's consciousness. But unfortunately at my level of experience, I am left with several fundamental questions: Does the fact that I have lost the command prompt mean that the process is still running? How do I get back to the command prompt without killing the process? How do I come back and monitor the process later? How do I eventually kill the process? Any help is appreciated, thanks so much!

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  • File being used by another process. Reason, and solution?

    - by pstar
    The process cannot access the file 'abc.log' because it is being used by another process. Hi, I've seen this exception from my application occationaly but I am still trying to fix that, hope I will get some insight from stackoverflow. In my application I've have defined a WriteToLog function which will write to a log file. Also the mainForm of my application will launch a backgroundWorker do some job which also calls the WriteToLog. Maybe two threads access a file will cause a problem? But in my code I 've already do my best to write flush and close the text file (I think), and here is my code from WriteToLog: StreamWriter sw = null; string newText = ""; try { //populate the content for newText sw = File.AppendText(LOG_FILE); sw.Write(newText); sw.Flush(); sw.Close(); } catch (IOException ex) { MessageBox.Show("Failed to write to log!\n\t" + ex.Message, "Error", MessageBoxButtons.OK, MessageBoxIcon.Error); } finally { if (sw != null) { sw.Close(); } } I think as long as I flush and close the streamWriter, I should be able call the WriteToLog multi-times and in multi-threads isn't it? Or if I am wrong, could I simple make the file open shared, or there are other reason/solutions?

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  • Do not want Form to display over other application windows

    - by Cat
    I am displaying a Form from one process by passing the Show method a window handle from another process. I only want this new Form to display above the passed Form, like a MessageBox. However, this newly launched Form appears above other application windows, despite: Setting Process.WindowStyle.Hidden to the Form-displaying process Overriding the ShowWithoutActivation and CreateParams properties of the Form. Making sure Form.TopMost is not true I have checked that the window handle is valid from the second process. Focus is not stolen, however. Process A: Pass (Form) window handle to a new Process B via the command line Process B: Display a new Form using Form.Show(anotherProcessWindowHandle)

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  • IIS7 FTP Setup - An error occured during the authentication process. 530 End Login failed

    - by robmzd
    I'm having a problem very similar to IIS 7.5 FTP IIS Manager Users Login Fail (530) on Windows Server 2008 R2 Standard. I have created an FTP site and IIS Manager user but am having trouble logging in. I could really do with getting this working with the IIS Manager user rather than by creating a new system user since I'm fairly restricted with those accounts. Here is the output when connecting locally through command prompt: C:\Windows\system32>ftp localhost Connected to MYSERVER. 220 Microsoft FTP Service User (MYSERVER:(none)): MyFtpLogin 331 Password required for MyFtpLogin. Password: *** 530-User cannot log in. Win32 error: Logon failure: unknown user name or bad password. Error details: An error occured during the authentication process. 530 End Login failed. I have followed the guide to configure ftp with iis manager authentication in iis 7 and Adding FTP Publishing to a Web Site in IIS 7 Things I have done and checked: The FTP Service is installed (along with FTP Extensibility). Local Service and Network Service have been given access to the site folder Permission has been given to the config files Granted read/write permissions to the FTP Root folder The Management Service is installed and running Enable remote connections is ticked with 'Windows credentials or IIS manager credentials' selected The IIS Manager User has been added to the server (root connection in the IIS connections branch) The new FTP site has been added IIS Manager Authentication has been added to the FTP authentication providers The IIS Manager user has been added to the IIS Manager Permissions list for the site Added Read/Write permissions for the user in the FTP Authorization Rules Here's a section of the applicationHost config file associated with the FTP site <site name="MySite" id="8"> <application path="/" applicationPool="MyAppPool"> <virtualDirectory path="/" physicalPath="D:\Websites\MySite" /> </application> <bindings> <binding protocol="http" bindingInformation="*:80:www.mydomain.co.uk" /> <binding protocol="ftp" bindingInformation="*:21:www.mydomain.co.uk" /> </bindings> <ftpServer> <security> <ssl controlChannelPolicy="SslAllow" dataChannelPolicy="SslAllow" /> <authentication> <basicAuthentication enabled="true" /> <customAuthentication> <providers> <add name="IisManagerAuth" enabled="true" /> </providers> </customAuthentication> </authentication> </security> </ftpServer> </site> ... <location path="MySite"> <system.ftpServer> <security> <authorization> <add accessType="Allow" users="MyFtpLogin" permissions="Read, Write" /> </authorization> </security> </system.ftpServer> </location> If I connect to the Site (not FTP) from my local IIS Manager using the same IIS Manager account details then it connects fine, I can browse files and change settings as I would locally (though I don't seem to have an option to upload files). Trying to connect via FTP though either through the browser or FileZilla etc... gives me: Status: Resolving address of www.mydomain.co.uk Status: Connecting to 123.456.12.123:21... Status: Connection established, waiting for welcome message... Response: 220 Microsoft FTP Service Command: USER MyFtpLogin Response: 331 Password required for MyFtpLogin. Command: PASS ********* Response: 530 User cannot log in. Error: Critical error Error: Could not connect to server I have tried collecting etw traces for ftp sessions, in the logs I get a FailBasicLogon followed by a FailCustomLogon, but no other info: FailBasicLogon SessionId={cad26a97-225d-45ba-ab1f-f6acd9046e55} | ErrorCode=0x8007052E StartCustomLogon SessionId={cad26a97-225d-45ba-ab1f-f6acd9046e55} | LogonProvider=IisManagerAuth StartCallProvider SessionId={cad26a97-225d-45ba-ab1f-f6acd9046e55} | provider=IisManagerAuth EndCallProvider SessionId={cad26a97-225d-45ba-ab1f-f6acd9046e55} EndCustomLogon SessionId={cad26a97-225d-45ba-ab1f-f6acd9046e55} FailCustomLogon SessionId={cad26a97-225d-45ba-ab1f-f6acd9046e55} | ErrorCode=0x8007052E FailFtpCommand SessionId={cad26a97-225d-45ba-ab1f-f6acd9046e55} | ReturnValue=0x8007052E | SubStatus=ERROR_DURING_AUTHENTICATION In the normal FTP logs I just get: 2012-10-23 16:13:11 123.456.12.123 - 123.456.12.123 21 ControlChannelOpened - - 0 0 e2d4e935-fb31-4f2c-af79-78d75d47c18e - 2012-10-23 16:13:11 123.456.12.123 - 123.456.12.123 21 USER MyFtpLogin 331 0 0 e2d4e935-fb31-4f2c-af79-78d75d47c18e - 2012-10-23 16:13:11 123.456.12.123 - 123.456.12.123 21 PASS *** 530 1326 41 e2d4e935-fb31-4f2c-af79-78d75d47c18e - 2012-10-23 16:13:11 123.456.12.123 - 123.456.12.123 21 ControlChannelClosed - - 0 0 e2d4e935-fb31-4f2c-af79-78d75d47c18e - If anyone has any ideas than I would be very grateful to hear them. Many thanks.

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  • 7 Reasons for Abandonment in eCommerce and the need for Contextual Support by JP Saunders

    - by Tuula Fai
    Shopper confidence, or more accurately the lack thereof, is the bane of the online retailer. There are a number of questions that influence whether a shopper completes a transaction, and all of those attributes revolve around knowledge. What products are available? What products are on offer? What would be the cost of the transaction? What are my options for delivery? In general, most online businesses do a good job of answering basic questions around the products as the shopper engages in the online journey, navigating the product catalog and working through the checkout process. The needs that are harder to address for the shopper are those that are less concerned with product specifics and more concerned with deciding whether the transaction met their needs and delivered value. A recent study by the Baymard Institute [1] finds that more than 60% of ecommerce site visitors will abandon their shopping cart. The study also identifies seven reasons for abandonment out of the commerce process [2]. Most of those reasons come down to poor usability within the commerce experience. Distractions. External distractions within the shopper’s external environment (TV, Children, Pets, etc.) or distractions on the eCommerce page can drive shopper abandonment. Ideally, the selection and check-out process should be straightforward. One common distraction is to drive the shopper away from the task at hand through pop-ups or re-directs. The shopper engaging with support information in the checkout process should not be directed away from the page to consume support. Though confidence may improve, the distraction also means abandonment may increase. Poor Usability. When the experience gets more complicated, buyer’s remorse can set in. While knowledge drives confidence, a lack of understanding erodes it. Therefore it is important that the commerce process is streamlined. In some cases, the number of clicks to complete a purchase is lengthy and unavoidable. In these situations, it is vital to ensure that the complexity of your experience can be explained with contextual support to avoid abandonment. If you can illustrate the solution to a complex action while the user is engaged in that action and address customer frustrations with your checkout process before they arise, you can decrease abandonment. Fraud. The perception of potential fraud can be enough to deter a buyer. Does your site look credible? Can shoppers trust your brand? Providing answers on the security of your experience and the levels of protection applied to profile information may play as big a role in ensuring the sale, as does the support you provide on the product offerings and purchasing process. Does it fit? If it is a clothing item or oversized furniture item, another common form of abandonment is for the shopper to question whether the item can be worn by the intended user. Providing information on the sizing applied to clothing, physical dimensions, and limitations on delivery/returns of oversized items will also assist the sale. A photo alone of the item will help, as it answers some of those questions, but won’t assuage all customer concerns about sizing and fit. Sometimes the customer doesn’t want to buy. Prospective buyers might be browsing through your catalog to kill time, or just might not have the money to purchase the item! You are unlikely to provide any information in contextual support to increase the likelihood to buy if the shopper already has no intentions of doing so. The customer will still likely abandon. Ensuring that any questions are proactively answered as they browse through your site can only increase their likelihood to return and buy at a future date. Can’t Buy. Errors or complexity at checkout can be another major cause of abandonment. Good contextual support is unlikely to help with severe errors caused by technical issues on your site, but it will have a big impact on customers struggling with complexity in the checkout process and needing a question answered prior to completing the sale. Embedded support within the checkout process to patiently explain how to complete a task will help increase conversion rates. Additional Costs. Tax, shipping and other costs or duties can dramatically increase the cost of the purchase and when unexpected, can increase abandonment, particularly if they can’t be adequately explained. Again, a lack of knowledge erodes confidence in the purchase, and cost concerns in particular, erode the perception of your brand’s trustworthiness. Again, providing information on what costs are additive and why they are being levied can decrease the likelihood that the customer will abandon out of the experience. Knowledge drives confidence and confidence drives conversion. If you’d like to understand best practices in providing contextual customer support in eCommerce to provide your shoppers with confidence, download the Oracle Cloud Service and Oracle Commerce - Contextual Support in Commerce White Paper. This white paper discusses the process of adding customer support, including a suggested process for finding where knowledge has the most influence on your shoppers and practical step-by-step illustrations on how contextual self-service can be added to your online commerce experience. Resources: [1] http://baymard.com/checkout-usability [2] http://baymard.com/blog/cart-abandonment

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  • Using BizTalk to bridge SQL Job and Human Intervention (Requesting Permission)

    - by Kevin Shyr
    I start off the process with either a BizTalk Scheduler (http://biztalkscheduledtask.codeplex.com/releases/view/50363) or a manual file drop of the XML message.  The manual file drop is to allow the SQL  Job to call a "File Copy" SSIS step to copy the trigger file for the next process and allows SQL  Job to be linked back into BizTalk processing. The Process Trigger XML looks like the following.  It is basically the configuration hub of the business process <ns0:MsgSchedulerTriggerSQLJobReceive xmlns:ns0="urn:com:something something">   <ns0:IsProcessAsync>YES</ns0:IsProcessAsync>   <ns0:IsPermissionRequired>YES</ns0:IsPermissionRequired>   <ns0:BusinessProcessName>Data Push</ns0:BusinessProcessName>   <ns0:EmailFrom>[email protected]</ns0:EmailFrom>   <ns0:EmailRecipientToList>[email protected]</ns0:EmailRecipientToList>   <ns0:EmailRecipientCCList>[email protected]</ns0:EmailRecipientCCList>   <ns0:EmailMessageBodyForPermissionRequest>This message was sent to request permission to start the Data Push process.  The SQL Job to be run is WeeklyProcessing_DataPush</ns0:EmailMessageBodyForPermissionRequest>   <ns0:SQLJobName>WeeklyProcessing_DataPush</ns0:SQLJobName>   <ns0:SQLJobStepName>Push_To_Production</ns0:SQLJobStepName>   <ns0:SQLJobMinToWait>1</ns0:SQLJobMinToWait>   <ns0:PermissionRequestTriggerPath>\\server\ETL-BizTalk\Automation\TriggerCreatedByBizTalk\</ns0:PermissionRequestTriggerPath>   <ns0:PermissionRequestApprovedPath>\\server\ETL-BizTalk\Automation\Approved\</ns0:PermissionRequestApprovedPath>   <ns0:PermissionRequestNotApprovedPath>\\server\ETL-BizTalk\Automation\NotApproved\</ns0:PermissionRequestNotApprovedPath> </ns0:MsgSchedulerTriggerSQLJobReceive>   Every node of this schema was promoted to a distinguished field so that the values can be used for decision making in the orchestration.  The first decision made is on the "IsPermissionRequired" field.     If permission is required (IsPermissionRequired=="YES"), BizTalk will use the configuration info in the XML trigger to format the email message.  Here is the snippet of how the email message is constructed. SQLJobEmailMessage.EmailBody     = new Eai.OrchestrationHelpers.XlangCustomFormatters.RawString(         MsgSchedulerTriggerSQLJobReceive.EmailMessageBodyForPermissionRequest +         "<br><br>" +         "By moving the file, you are either giving permission to the process, or disapprove of the process." +         "<br>" +         "This is the file to move: \"" + PermissionTriggerToBeGenereatedHere +         "\"<br>" +         "(You may find it easier to open the destination folder first, then navigate to the sibling folder to get to this file)" +         "<br><br>" +         "To approve, move(NOT copy) the file here: " + MsgSchedulerTriggerSQLJobReceive.PermissionRequestApprovedPath +         "<br><br>" +         "To disapprove, move(NOT copy) the file here: " + MsgSchedulerTriggerSQLJobReceive.PermissionRequestNotApprovedPath +         "<br><br>" +         "The file will be IMMEDIATELY picked up by the automated process.  This is normal.  You should receive a message soon that the file is processed." +         "<br>" +         "Thank you!"     ); SQLJobSendNotification(Microsoft.XLANGs.BaseTypes.Address) = "mailto:" + MsgSchedulerTriggerSQLJobReceive.EmailRecipientToList; SQLJobEmailMessage.EmailBody(Microsoft.XLANGs.BaseTypes.ContentType) = "text/html"; SQLJobEmailMessage(SMTP.Subject) = "Requesting Permission to Start the " + MsgSchedulerTriggerSQLJobReceive.BusinessProcessName; SQLJobEmailMessage(SMTP.From) = MsgSchedulerTriggerSQLJobReceive.EmailFrom; SQLJobEmailMessage(SMTP.CC) = MsgSchedulerTriggerSQLJobReceive.EmailRecipientCCList; SQLJobEmailMessage(SMTP.EmailBodyFileCharset) = "UTF-8"; SQLJobEmailMessage(SMTP.SMTPHost) = "localhost"; SQLJobEmailMessage(SMTP.MessagePartsAttachments) = 2;   After the Permission request email is sent, the next step is to generate the actual Permission Trigger file.  A correlation set is used here on SQLJobName and a newly generated GUID field. <?xml version="1.0" encoding="utf-8"?><ns0:SQLJobAuthorizationTrigger xmlns:ns0="somethingsomething"><SQLJobName>Data Push</SQLJobName><CorrelationGuid>9f7c6b46-0e62-46a7-b3a0-b5327ab03753</CorrelationGuid></ns0:SQLJobAuthorizationTrigger> The end user (the human intervention piece) will either grant permission for this process, or deny it, by moving the Permission Trigger file to either the "Approved" folder or the "NotApproved" folder.  A parallel Listen shape is waiting for either response.   The next set of steps decide how the SQL Job is to be called, or whether it is called at all.  If permission denied, it simply sends out a notification.  If permission is granted, then the flag (IsProcessAsync) in the original Process Trigger is used.  The synchonous part is not really synchronous, but a loop timer to check the status within the calling stored procedure (for more information, check out my previous post:  http://geekswithblogs.net/LifeLongTechie/archive/2010/11/01/execute-sql-job-synchronously-for-biztalk-via-a-stored-procedure.aspx)  If it's async, then the sp starts the job and BizTalk sends out an email.   And of course, some error notification:   Footnote: The next version of this orchestration will have an additional parallel line near the Listen shape with a Delay built in and a Loop to send out a daily reminder if no response has been received from the end user.  The synchronous part is used to gather results and execute a data clean up process so that the SQL Job can be re-tried.  There are manu possibilities here.

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  • Enable Php Fastcgi and Get 500 Internal Server Error (Lighttpd)

    - by skycrew
    anyone can help me? I just got this problem today. Before this my site running smooth with Fastcgi enable but now its show 500 internal server error with below logs. I need to disable php fastcgi in LxAdmin so that my visitor can access my site but when I disable php fastgi, my web performance is very slow with high load to server. I also include the performance screenshot. What should I do? This are the error log I got: 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 24055 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 21622 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 3342 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3207) child exited, pid: 3342 status: 0 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 836 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 860 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 836 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 878 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 878 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 878 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 22325 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 852 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 24032 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 20402 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 3336 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:52: (mod_fastcgi.c.3207) child exited, pid: 3336 status: 0 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 855 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24448 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 860 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:52: (mod_cgi.c.1231) cgi died ? 2010-06-16 21:59:53: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24448 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:53: (mod_fastcgi.c.3254) response not received, request sent: 860 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:53: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24448 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:53: (mod_fastcgi.c.3254) response not received, request sent: 878 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:53: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24448 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:53: (mod_fastcgi.c.3254) response not received, request sent: 860 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:53: (mod_fastcgi.c.1731) connect failed: Connection refused on unix:/var/tmp/lighttpd/php.socket.lyrics-hub.com.3333-1 2010-06-16 21:59:53: (mod_fastcgi.c.2885) backend died; we'll disable it for 5 seconds and send the request to another backend instead: reconnects: 0 load: 1 2010-06-16 21:59:56: (server.c.1470) server stopped by UID = 0 PID = 24439 2010-06-16 22:00:23: (log.c.75) server started Performance Graph as below:- http://img404.imageshack.us/img404/3498/memorylxadmin.jpg

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  • Enable Php Fastcgi and Get 500 Internal Server Error (Lighttpd)

    - by skycrew
    Hello everyone, anyone can help me? I just got this problem today. Before this my site running smooth with Fastcgi enable but now its show 500 internal server error with below logs. I need to disable php fastcgi in LxAdmin so that my visitor can access my site but when I disable php fastgi, my web performance is very slow with high load to server. I also include the performance screenshot. What should I do? This are the error log I got: 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 24055 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 21622 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 3342 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3207) child exited, pid: 3342 status: 0 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 836 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 860 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 836 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 878 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 878 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 878 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 22325 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24447 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 852 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-1 for /index.php , closing connection 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 24032 2010-06-16 21:59:52: (mod_cgi.c.584) cgi died, pid: 20402 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 3336 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:52: (mod_fastcgi.c.3207) child exited, pid: 3336 status: 0 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 855 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:52: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24448 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:52: (mod_fastcgi.c.3254) response not received, request sent: 860 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:52: (mod_cgi.c.1231) cgi died ? 2010-06-16 21:59:53: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24448 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:53: (mod_fastcgi.c.3254) response not received, request sent: 860 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:53: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24448 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:53: (mod_fastcgi.c.3254) response not received, request sent: 878 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:53: (mod_fastcgi.c.2462) unexpected end-of-file (perhaps the fastcgi process died): pid: 24448 socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 2010-06-16 21:59:53: (mod_fastcgi.c.3254) response not received, request sent: 860 on socket: unix:/var/tmp/lighttpd/php.socket.lyrics.skycrewz.net.3333-0 for /index.php , closing connection 2010-06-16 21:59:53: (mod_fastcgi.c.1731) connect failed: Connection refused on unix:/var/tmp/lighttpd/php.socket.lyrics-hub.com.3333-1 2010-06-16 21:59:53: (mod_fastcgi.c.2885) backend died; we'll disable it for 5 seconds and send the request to another backend instead: reconnects: 0 load: 1 2010-06-16 21:59:56: (server.c.1470) server stopped by UID = 0 PID = 24439 2010-06-16 22:00:23: (log.c.75) server started Performance Graph as below:- http://img404.imageshack.us/img404/3498/memorylxadmin.jpg

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  • The Complementary Roles of PLM and PIM

    - by Ulf Köster
    Oracle Product Value Chain Solutions (aka Enterprise PLM Solutions) are a comprehensive set of product management solutions that work together to provide Oracle customers with a broad array of capabilities to manage all aspects of product life: innovation, design, launch, and supply chain / commercialization processes beyond the capabilities and boundaries of traditional engineering-focused Product Lifecycle Management applications. They support companies with an integrated managed view across the product value chain: From Lab to Launch, From Farm to Fork, From Concept to Product to Customer, From Product Innovation to Product Design and Product Commercialization. Product Lifecycle Management (PLM) represents a broad suite of software solutions to improve product-oriented business processes and data. PLM success stories prove that PLM helps companies improve time to market, increase product-related revenue, reduce product costs, reduce internal costs and improve product quality. As a maturing suite of enterprise solutions, PLM is still evolving to realize the promise it can provide across all facets of a business and all phases of the product lifecycle. The vision for PLM includes everything from gathering early requirements for a product through multiple stages of the product lifecycle from product design, through commercialization and eventual product retirement or replacement. In discrete or process industries, PLM is typically more focused on Product Definition as items with respect to the technical view of a material or part, including specifications, bills of material and manufacturing data. With Agile PLM, this is specifically related to capabilities addressing Product Collaboration, Governance and Compliance, Product Quality Management, Product Cost Management and Engineering Collaboration. PLM today is mainly addressing key requirements in the early product lifecycle, in engineering changes or in the “innovation cycle”, and primarily adds value related to product design, development, launch and engineering change process. In short, PLM is the master for Product Definition, wherever manufacturing takes place. Product Information Management (PIM) is a product suite that has evolved in parallel to PLM. Product Information Management (PIM) can extend the value of PLM implementations by providing complementary tools and capabilities. More relevant in the area of Product Commercialization, the vision for PIM is to manage product information throughout an enterprise and supply chain to improve product-related knowledge management, information sharing and synchronization from multiple data sources. PIM success stories have shown the ability to provide multiple benefits, with particular emphasis on reducing information complexity and information management costs. Product Information in PIM is typically treated as the commercial view of a material or part, including sales and marketing information and categorization. PIM collects information from multiple manufacturing sites and multiple suppliers into its repository, but also provides integration tools to push the information back out to the other systems, serving as an active central repository with the aim to provide a holistic view on any product sold by a company (hence the name “Product Hub”). In short, PIM is the master of commercial Product Information. So PIM is quickly becoming mandatory because of its value in optimizing multichannel selling processes and relationships with customers, as you can see from the following table: Viewpoint PLM Current State PIM Key Benefits PIM adds to PLM Product Lifecycle Primarily R&D Front end Innovation Cycle Change process Primarily commercial / transactional state of lifecycle Provides a seamless information flow from design and manufacturing through the ultimate selling and servicing of products Data Primarily focused on “item” vs. “product” data Product structures Specifications Technical information Repository for all product information. Reaches out to entire enterprise and its various silos of product information and descriptions Provides a “trusted source” of accurate product information to the internal organization and trading partners Data Lifecycle Repository for all design iterations Historical information Released, current information, with version management and time stamping Provides a single location to track and audit historical product information Communication PLM release finished product to ERP PLM is the master for Product Definition Captures information from disparate sources, including in-house data stores Recognizes the reality of today’s data “mess” across information silos Provides the ability to package product information to its audience in the desired, relevant format to meet their exacting business requirements Departmental R&D Manufacturing Quality Compliance Procurement Strategic Marketing Focus on Marketing and Sales Gathering information from other Departments, multiple sites, multiple suppliers A singular enterprise solution that leverages existing information silos and data stores Supply Chain Multi-site internal collaboration Supplier collaboration Customer collaboration Works with customers, exchanges / data pools, and trading partners to provide relevant product information packaged the way the customer desires Provides ability to provide trading partners and internal customers with information in a manner they desire, continuously Tools Data Management Collaboration Innovation Management Cleansing Synchronization Hub functions Consistent, clean and complete commercial product information The goals of both PLM and PIM, put simply, are to help companies make more profit from their products. PLM and PIM solutions can be easily added as they share some of the same goals, while coming from two different perspectives: the definition of the product and the commercialization of the product. Both can serve as a form of product “system of record”, but take different approaches to delivering value. Oracle Product Value Chain solutions offer rich new strategies for executives to collectively leverage Agile PLM, Product Data Hub, together with Enterprise Data Quality for Products, and other industry leading Oracle applications to achieve further incremental value, like Oracle Innovation Management. This is unique on the market today.

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  • Best UI to be shown to User while his request is still in process behind the scenes ?

    - by Rachel
    I am currently involved with an Application where I need to design the UI part of the Application and current I am in the process of implementation of UI which would be displayed to end user while his or her request is being processed behind the scenes. So my question is that: What is the best UI approach/symbol/suggestions to be displayed to end User while his or her request is still being processed behind the scenes ? Thanks.

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