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  • SQL SERVER – Finding Different ColumnName From Almost Identitical Tables

    - by pinaldave
    I have mentioned earlier on this blog that I love social media – Facebook and Twitter. I receive so many interesting questions that sometimes I wonder how come I never faced them in my real life scenario. Well, let us see one of the similar situation. Here is one of the questions which I received on my social media handle. “Pinal, I have a large database. I did not develop this database but I have inherited this database. In our database we have many tables but all the tables are in pairs. We have one archive table and one current table. Now here is interesting situation. For a while due to some reason our organization has stopped paying attention to archive data. We did not archive anything for a while. If this was not enough we  even changed the schema of current table but did not change the corresponding archive table. This is now becoming a huge huge problem. We know for sure that in current table we have added few column but we do not know which ones. Is there any way we can figure out what are the new column added in the current table and does not exist in the archive tables? We cannot use any third party tool. Would you please guide us?” Well here is the interesting example of how we can use sys.column catalogue views and get the details of the newly added column. I have previously written about EXCEPT over here which is very similar to MINUS of Oracle. In following example we are going to create two tables. One of the tables has extra column. In our resultset we will get the name of the extra column as we are comparing the catalogue view of the column name. USE AdventureWorks2012 GO CREATE TABLE ArchiveTable (ID INT, Col1 VARCHAR(10), Col2 VARCHAR(100), Col3 VARCHAR(100)); CREATE TABLE CurrentTable (ID INT, Col1 VARCHAR(10), Col2 VARCHAR(100), Col3 VARCHAR(100), ExtraCol INT); GO -- Columns in ArchiveTable but not in CurrentTable SELECT name ColumnName FROM sys.columns WHERE OBJECT_NAME(OBJECT_ID) = 'ArchiveTable' EXCEPT SELECT name ColumnName FROM sys.columns WHERE OBJECT_NAME(OBJECT_ID) = 'CurrentTable' GO -- Columns in CurrentTable but not in ArchiveTable SELECT name ColumnName FROM sys.columns WHERE OBJECT_NAME(OBJECT_ID) = 'CurrentTable' EXCEPT SELECT name ColumnName FROM sys.columns WHERE OBJECT_NAME(OBJECT_ID) = 'ArchiveTable' GO DROP TABLE ArchiveTable; DROP TABLE CurrentTable; GO The above query will return us following result. I hope this solves the problems. It is not the most elegant solution ever possible but it works. Here is the puzzle back to you – what native T-SQL solution would you have provided in this situation? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL System Table, SQL Tips and Tricks, T SQL, Technology

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  • Advanced Record-Level Business Intelligence with Inner Queries

    - by gt0084e1
    While business intelligence is generally applied at an aggregate level to large data sets, it's often useful to provide a more streamlined insight into an individual records or to be able to sort and rank them. For instance, a salesperson looking at a specific customer could benefit from basic stats on that account. A marketer trying to define an ideal customer could pull the top entries and look for insights or patterns. Inner queries let you do sophisticated analysis without the overhead of traditional BI or OLAP technologies like Analysis Services. Example - Order History Constancy Let's assume that management has realized that the best thing for our business is to have customers ordering every month. We'll need to identify and rank customers based on how consistently they buy and when their last purchase was so sales & marketing can respond accordingly. Our current application may not be able to provide this and adding an OLAP server like SSAS may be overkill for our needs. Luckily, SQL Server provides the ability to do relatively sophisticated analytics via inner queries. Here's the kind of output we'd like to see. Creating the Queries Before you create a view, you need to create the SQL query that does the calculations. Here we are calculating the total number of orders as well as the number of months since the last order. These fields might be very useful to sort by but may not be available in the app. This approach provides a very streamlined and high performance method of delivering actionable information without radically changing the application. It's also works very well with self-service reporting tools like Izenda. SELECT CustomerID,CompanyName, ( SELECT COUNT(OrderID) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID ) As Orders, DATEDIFF(mm, ( SELECT Max(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) ,getdate() ) AS MonthsSinceLastOrder FROM Customers Creating Views To turn this or any query into a view, just put CREATE VIEW AS before it. If you want to change it use the statement ALTER VIEW AS. Creating Computed Columns If you'd prefer not to create a view, inner queries can also be applied by using computed columns. Place you SQL in the (Formula) field of the Computed Column Specification or check out this article here. Advanced Scoring and Ranking One of the best uses for this approach is to score leads based on multiple fields. For instance, you may be in a business where customers that don't order every month require more persistent follow up. You could devise a simple formula that shows the continuity of an account. If they ordered every month since their first order, they would be at 100 indicating that they have been ordering 100% of the time. Here's the query that would calculate that. It uses a few SQL tricks to make this happen. We are extracting the count of unique months and then dividing by the months since initial order. This query will give you the following information which can be used to help sales and marketing now where to focus. You could sort by this percentage to know where to start calling or to find patterns describing your best customers. Number of orders First Order Date Last Order Date Percentage of months order was placed since last order. SELECT CustomerID, (SELECT COUNT(OrderID) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) As Orders, (SELECT Max(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) AS LastOrder, (SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) AS FirstOrder, DATEDIFF(mm,(SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID),getdate()) AS MonthsSinceFirstOrder, 100*(SELECT COUNT(DISTINCT 100*DATEPART(yy,OrderDate) + DATEPART(mm,OrderDate)) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) / DATEDIFF(mm,(SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID),getdate()) As OrderPercent FROM Customers

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  • OpenWorld: Our (Road) Maps are Looking Good!

    - by Tony Berk
    Wow, only one (or two) days down at Oracle OpenWorld! Are you on overload yet? I'm still trying to figure out how to be in 3 sessions at the same time... I guess everyone needs to prioritize! There was a lot to see in Monday's sessions, especially some great forward-looking roadmap sessions. In case you aren't here or you decided to go to other sessions, this is my quick summary of what I could capture from a couple of the roadmaps: In the Fusion CRM Strategy and Roadmap session, Anthony Lye provided an overview of the Fusion CRM strategy including the key design principles of 3 E's: Easy, Effective and Efficient. After an overview of how Oracle has deployed Fusion CRM internally to 25,000 users worldwide, Anthony discussed the features coming in the next release, the releases in the next 12 months and beyond. I can't detail too much since you haven't read Oracle's Safe Harbor statement, but check out Fusion Tap and look for new features and added functionality for sales prediction, marketing, social and integration with a number of the key Customer Experience products.  In the Oracle RightNow CX Cloud Service Vision and Roadmap session, Chris Hamilton presented the focus areas for the RightNow product. As a result of the large increase in development resources after the acquisition, the RightNow CX team is planning a lot of enhancements to the functionality, infrastructure and integrations. As a key piece of the Oracle Customer Experience (CX) strategy, RightNow will be integrated with Oracle Social Network, Oracle Commerce (ATG and Endeca), Oracle Knowledge, Oracle Policy Automation and, of course, further integration with Fusion Sales and Marketing. Look forward to seeing more on the Virtual Assistant, Smart Interaction Hub and Mobility. In addition to the roadmaps, I was looking forward to hearing from Oracle CRM customers. So, I sat in on two great Siebel customer panels: The Maximizing User Adoption Rates for Siebel Sales and Siebel Partner Relationship Management panel consisted of speakers from CSL Behring, McKesson and Intuit. It was great to get an overview of implementations for both B2B and B2C companies. It was great hearing that all of these companies have more than 1,000 sales users (Intuit has 4,000) and how the 360 degree view of the customer in Siebel is helping these customers improve their customers' experience (CX). They are all great examples of centralized implementations which have standardized processes across the globe and across business units.  Waste Management, Farmers Insurance and the US Citizenship & Immigration Services presented in the Driving Great Customer Experiences with Siebel Service Applications session. Talk about serving large customer bases! Is it possible that Farmers with only 10 million households is the smallest of these 3? All of them provided great examples of how they are improving the customer experience (CX) including 60-70% improvements in efficiency or reducing the number of applications the customer service reps (CSRs) need to use from 10 to 1 (Waste Management) and context aware call transfers to avoid the caller explaining their issue 3 times (USCIS). So that's my wrap up of only 4 sessions from Monday. In between sessions, I stopped by the Oracle DEMOgrounds and CRM Pavilion to visit with a group of great partners and see the products and partner integrations in action. Don't miss a recap of Mark Hurd's Keynote. I can't believe there were another 40+ sessions covering CRM, Fusion, Cloud, etc. that I missed today! Anyone else see any great sessions?

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  • Q&A: Drive Online Engagement with Intuitive Portals and Websites

    - by kellsey.ruppel
    We had a great webcast yesterday and wanted to recap the questions that were asked throughout. Can ECM distribute contents to 3rd party sites?ECM, which is now called WebCenter Content can distribute content to 3rd party sites via several means as well as SSXA - Site Studio for External Applications. Will you be able to provide more information on these means and SSXA?If you have an existing JSP application, you can add the SSXA libraries to your IDE where your application was built (JDeveloper for example).  You can now drop some code into your 3rd party site/application that can both create and pull dynamically contributable content out of the Content Server for inclusion in your pages.   If the 3rd party site is not a JSP application, there is also the option of leveraging two Site Studio (not SSXA) specific custom WebCenter Content services to pull Site Studio XML content into a page. More information on SSXA can be found here: http://docs.oracle.com/cd/E17904_01/doc.1111/e13650/toc.htm Is there another way than a ”gadget” to integrate applications (like loan simulator) in WebCenter Sites?There are some other ways such as leveraging the Pagelet Producer, which is a core component of WebCenter Portal. Oracle WebCenter Portal's Pagelet Producer (previously known as Oracle WebCenter Ensemble) provides a collection of useful tools and features that facilitate dynamic pagelet development. A pagelet is a reusable user interface component. Any HTML fragment can be a pagelet, but pagelet developers can also write pagelets that are parameterized and configurable, to dynamically interact with other pagelets, and respond to user input. Pagelets are similar to portlets, but while portlets were designed specifically for portals, pagelets can be run on any web page, including within a portal or other web application. Pagelets can be used to expose platform-specific portlets in other web environments. More on Page Producer can be found here:http://docs.oracle.com/cd/E23943_01/webcenter.1111/e10148/jpsdg_pagelet.htm#CHDIAEHG Can you describe the mechanism available to achieve the context transfer of content?The primary goal of context transfer is to provide a uniform experience to customers as they transition from one channel to another, for instance in the use-case discussed in the webcast, it was around a customer moving from the .com marketing website to the self-service site where the customer wants to manage his account information. However if WebCenter Sites was able to identify and segment the customers  to a specific category where the customer is a potential target for some promotions, the same promotions should be targeted to the customer when he is in the self-service site, which is managed by WebCenter Portal. The context transfer can be achieved by calling out the WebCenter Sites Engage Server API’s, which will identify the segment that the customer has been bucketed into. Again through REST API’s., WebCenter Portal can then request WebCenter Sites for specific content that needs to be targeted for a customer for the identified segment. While this integration can be achieved through custom integration today, Oracle is looking into productizing this integration in future releases.  How can context be transferred from WebCenter Sites (marketing site) to WebCenter Portal (Online services)?WebCenter Portal Personalization server can call into WebCenter Sites Engage Server to identify the segment for the user and then through REST API’s request specific content that needs to be surfaced in the Portal. Still have questions? Leave them in the comments section! And you can catch a replay of the webcast here.

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  • Q&A: Drive Online Engagement with Intuitive Portals and Websites

    - by kellsey.ruppel
    We had a great webcast yesterday and wanted to recap the questions that were asked throughout. Can ECM distribute contents to 3rd party sites?ECM, which is now called WebCenter Content can distribute content to 3rd party sites via several means as well as SSXA - Site Studio for External Applications. Will you be able to provide more information on these means and SSXA?If you have an existing JSP application, you can add the SSXA libraries to your IDE where your application was built (JDeveloper for example).  You can now drop some code into your 3rd party site/application that can both create and pull dynamically contributable content out of the Content Server for inclusion in your pages.   If the 3rd party site is not a JSP application, there is also the option of leveraging two Site Studio (not SSXA) specific custom WebCenter Content services to pull Site Studio XML content into a page. More information on SSXA can be found here: http://docs.oracle.com/cd/E17904_01/doc.1111/e13650/toc.htm Is there another way than a ”gadget” to integrate applications (like loan simulator) in WebCenter Sites?There are some other ways such as leveraging the Pagelet Producer, which is a core component of WebCenter Portal. Oracle WebCenter Portal's Pagelet Producer (previously known as Oracle WebCenter Ensemble) provides a collection of useful tools and features that facilitate dynamic pagelet development. A pagelet is a reusable user interface component. Any HTML fragment can be a pagelet, but pagelet developers can also write pagelets that are parameterized and configurable, to dynamically interact with other pagelets, and respond to user input. Pagelets are similar to portlets, but while portlets were designed specifically for portals, pagelets can be run on any web page, including within a portal or other web application. Pagelets can be used to expose platform-specific portlets in other web environments. More on Page Producer can be found here: http://docs.oracle.com/cd/E23943_01/webcenter.1111/e10148/jpsdg_pagelet.htm#CHDIAEHG Can you describe the mechanism available to achieve the context transfer of content?The primary goal of context transfer is to provide a uniform experience to customers as they transition from one channel to another, for instance in the use-case discussed in the webcast, it was around a customer moving from the .com marketing website to the self-service site where the customer wants to manage his account information. However if WebCenter Sites was able to identify and segment the customers  to a specific category where the customer is a potential target for some promotions, the same promotions should be targeted to the customer when he is in the self-service site, which is managed by WebCenter Portal. The context transfer can be achieved by calling out the WebCenter Sites Engage Server API’s, which will identify the segment that the customer has been bucketed into. Again through REST API’s., WebCenter Portal can then request WebCenter Sites for specific content that needs to be targeted for a customer for the identified segment. While this integration can be achieved through custom integration today, Oracle is looking into productizing this integration in future releases.  How can context be transferred from WebCenter Sites (marketing site) to WebCenter Portal (Online services)?WebCenter Portal Personalization server can call into WebCenter Sites Engage Server to identify the segment for the user and then through REST API’s request specific content that needs to be surfaced in the Portal. Still have questions? Leave them in the comments section! And you can catch a replay of the webcast here.

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  • Replicating between Cloud and On-Premises using Oracle GoldenGate

    - by Ananth R. Tiru
    Do you have applications running on the cloud that you need to connect with the on premises systems. The most likely answer to this question is an astounding YES!  If so, then you understand the importance of keep the data fresh at all times across the cloud and on-premises environments. This is also one of the key focus areas for the new GoldenGate 12c release which we announced couple of week ago via a press release. Most enterprises have spent years avoiding the data “silos” that inhibit productivity. For example, an enterprise which has adopted a CRM strategy could be relying on an on-premises based marketing application used for developing and nurturing leads. At the same time it could be using a SaaS based Sales application to create opportunities and quotes. The sales and the marketing teams which use these systems need to be able to access and share the data in a reliable and cohesive way. This example can be extended to other applications areas such as HR, Supply Chain, and Finance and the demands the users place on getting a consistent view of the data. When it comes to moving data in hybrid environments some of the key requirements include minimal latency, reliability and security: Data must remain fresh. As data ages it becomes less relevant and less valuable—day-old data is often insufficient in today’s competitive landscape. Reliability must be guaranteed despite system or connectivity issues that can occur between the cloud and on-premises instances. Security is a key concern when replicating between cloud and on-premises instances. There are several options to consider when replicating between the cloud and on-premises instances. Option 1 – Secured network established between the cloud and on-premises A secured network is established between the cloud and on-premises which enables the applications (including replication software) running on the cloud and on-premises to have seamless connectivity to other applications irrespective of where they are physically located. Option 2 – Restricted network established between the cloud and on-premises A restricted network is established between the cloud and on-premises instances which enable certain ports (required by replication) be opened on both the cloud and on the on-premises instances and white lists the IP addresses of the cloud and on-premises instances. Option 3 – Restricted network access from on-premises and cloud through HTTP proxy This option can be considered when the ports required by the applications (including replication software) are not open and the cloud instance is not white listed on the on-premises instance. This option of tunneling through HTTP proxy may be only considered when proper security exceptions are obtained. Oracle GoldenGate Oracle GoldenGate is used for major Fortune 500 companies and other industry leaders worldwide to support mission-critical systems for data availability and integration. Oracle GoldenGate addresses the requirements for ensuring data consistency between cloud and on-premises instances, thus facilitating the business process to run effectively and reliably. The architecture diagram below illustrates the scenario where the cloud and the on-premises instance are connected using GoldenGate through a secured network In the above scenario, Oracle GoldenGate is installed and configured on both the cloud and the on-premises instances. On the cloud instance Oracle GoldenGate is installed and configured on the machine where the database instance can be accessed. Oracle GoldenGate can be configured for unidirectional or bi-directional replication between the cloud and on premises instances. The specific configuration details of Oracle GoldenGate processes will depend upon the option selected for establishing connectivity between the cloud and on-premises instances. The knowledge article (ID - 1588484.1) titled ' Replicating between Cloud and On-Premises using Oracle GoldenGate' discusses in detail the options for replicating between the cloud and on-premises instances. The article can be found on My Oracle Support. To learn more about Oracle GoldenGate 12c register for our launch webcast where we will go into these new features in more detail.   You may also want to download our white paper "Oracle GoldenGate 12c Release 1 New Features Overview" I would love to hear your requirements for replicating between on-premises and cloud instances, as well as your comments about the strategy discussed in the knowledge article to address your needs. Please post your comments in this blog or in the Oracle GoldenGate public forum - https://forums.oracle.com/community/developer/english/business_intelligence/system_management_and_integration/goldengate

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  • Smarty Tag help [closed]

    - by ntechi
    I am using an engine, where for forums Vbulletin is used and for Other thiiings social engine 3 is used, This was done by some professionals In one of the page I am having popular tags(In Social Engine) Its too long I want shortened it, How can I do it? here is my code {* SHOW POPULAR TAGS START *} <tr> <td align="left" valign="top"><img src="images/spacer.gif" alt="" width="1" height="10" /></td> </tr> <tr> <td align="left" valign="top"><table width="220" border="0" align="left" cellpadding="0" cellspacing="0"> <tr> <td width="12" align="left" valign="top"><img src="images/blog_belowtl.jpg" alt="" width="12" height="10" /></td> <td width="196" align="left" valign="top" background="images/blog_belowtbg.jpg"><img src="images/spacer.gif" width="1" height="10" /></td> <td width="12" align="right" valign="top"><img src="images/blog_belowtr.jpg" alt="" width="12" height="10" /></td> </tr> <tr> <td align="left" valign="top" background="images/blog_belowlbg.jpg" style="background-repeat: repeat-y;">&nbsp;</td> <td align="left" valign="top"><table width="196" border="0" align="left" cellpadding="0" cellspacing="0"> <tr> <td align="left" valign="top" > {*<div class="articletags" > {foreach from=$popular_tags item=poptag} <a class="tag{$poptag.class}" href="articles.php?tag={$poptag.name}">{$poptag.name}</a> {/foreach} </div>*} {foreach from=$popular_tags item=poptag} {if $poptag.count == '1' } {assign var=cssClass value='tahoma15_cloud'} {elseif $poptag.count == '2' } {assign var=cssClass value='tahoma12bold_cloud'} {elseif $poptag.count == '3'} {assign var=cssClass value='tahoma13bold_cloud'} {elseif $poptag.count == '4'} {assign var=cssClass value='tahoma14bold_cloud'} {elseif $poptag.count == '5'} {assign var=cssClass value='tahoma15_cloud'} {else} {assign var=cssClass value='tahoma18bold_cloud'} {/if} <span class="{$cssClass}"><a href="articles.php?tag={$poptag.name}" class="{$cssClass}">{$poptag.name}</a></span> {/foreach} </td> </tr> </table></td> <td align="left" valign="top" background="images/blog_belowrbg.jpg" style="background-repeat: repeat-y;">&nbsp;</td> </tr> <tr> <td align="left" valign="top"><img src="images/blog_belowbl.jpg" alt="" width="12" height="10" /></td> <td align="left" valign="top" background="images/blog_belowbbg.jpg"><img src="images/spacer.gif" alt="" width="1" height="10" /></td> <td align="right" valign="top"><img src="images/blog_belowbr.jpg" alt="" width="12" height="10" /></td> </tr> </table></td> </tr> {* SHOW POPULAR TAGS END *} You can check the lenght of this tag, on this link http://www.managementparadise.com/articles.php Currently it is displaying very long on the widget area I am new on this, so any help will be appreciated :)

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  • Test Drive for Partners on Oracle Endeca Information Discovery

    - by Mike.Hallett(at)Oracle-BI&EPM
    Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} Specifically for Oracle Partners, this half-day hands-on workshop allows you to experience Information Discovery from Oracle in order to: Understand Information Discovery and how it compliments classic BI solutions Use Search and Guided Navigation to see how structured and unstructured information can be rapidly brought together to unlock hidden value Explore all of your data in any format and from any source including social media, market surveys and reports Lay the foundation for helping business users who need fast answers to new questions Experience the amazing performance of Endeca on Oracle's in memory Exalytics machine Agenda After an introduction to Oracle Endeca Information Discovery, follow a self-paced, supervised, hands-on tutorial where you will see how easy it is to: Use Guided Navigation and Search to explore structured and unstructured data Rapidly integrate new and changing data sources such as Social Media Build new Discovery user interfaces Rapidly respond to changing business needs and data environments And ask questions of Oracle's Business Analytics experts throughout When 14th March 2013, Registration 9:00 a.m. - finish by 1:00 p.m.      Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} Register Now What: Oracle Endeca Information Discovery Test Drive Where: Oracle City Office, 1 South Place, London, EC2M 2RB

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  • No Customer Left Behind

    - by Kathryn Perry
    A guest post by David Vap, Group Vice President, Oracle Applications Product Development What does customer experience mean to you? Is it a strategy for your executives? A new buzz word and marketing term? A bunch of CRM technology with social software added on? For me, customer experience is a customer-centric worldview that produces a deeper understanding of your business and what it takes to achieve sustainable, differentiated success. It requires you to prioritize and examine the journey your customers are on with your brand, so you can answer the question, "How can we drive greater value for our business by delivering a better customer experience?" Businesses that embrace a customer-centric worldview understand their business at a much deeper level than most. They know who their customers are, what their value is, what they do, what they say, what they want, and ultimately what that means to their business. "Why Isn't Everyone Doing It?" We're all consumers who have our own experiences with many brands. Good or bad, some of those experiences stay with us. So viscerally we understand the concept of customer experience from the stories we share. One that stands out in my mind happened as I was preparing to leave for a 12-month job assignment in Europe. I wanted to put my cable television subscription on hold. I wasn't leaving for another vendor. I wasn't upset. I just had a situation where it made sense to put my $180 per month account on pause until I returned. Unfortunately, there was no way for this cable company to acknowledge that I was a loyal customer with a logical request - and to respond accordingly. So, ultimately, they lost my business. Research shows us that it costs six to seven times more to acquire a new customer than to retain an existing one. Heavily funding the efforts of getting new customers and underfunding the efforts of serving the needs of your existing (who are your greatest advocates) is a vicious and costly cycle. "Hey, These Guys Suck!" I love my Apple iPad because it's so easy to use. The explosion of these types of technologies, combined with new media channels, has raised our expectations and made us hyperaware of what's going on and what's available. In addition, social media has given us a megaphone to share experiences both positive and negative with greater impact. We are now an always-on culture that thrives on our ability to access, connect, and share anywhere anytime. If we don't get the service, product, or value we expect, it is easy to tell many people about it. We also can quickly learn where else to get what we want. Consumers have the power of influence and choice at a global scale. The businesses that understand this principle are able to leverage that power to their advantage. The ones that don't, suffer from it. Which camp are you in?Note: This is Part 1 in a three-part series. Stop back for Part 2 on November 19.

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  • Reading from a file, atoi() returns zero only on first element

    - by Nazgulled
    Hi, I don't understand why atoi() is working for every entry but the first one. I have the following code to parse a simple .csv file: void ioReadSampleDataUsers(SocialNetwork *social, char *file) { FILE *fp = fopen(file, "r"); if(!fp) { perror("fopen"); exit(EXIT_FAILURE); } char line[BUFSIZ], *word, *buffer, name[30], address[35]; int ssn = 0, arg; while(fgets(line, BUFSIZ, fp)) { line[strlen(line) - 2] = '\0'; buffer = line; arg = 1; do { word = strsep(&buffer, ";"); if(word) { switch(arg) { case 1: printf("[%s] - (%d)\n", word, atoi(word)); ssn = atoi(word); break; case 2: strcpy(name, word); break; case 3: strcpy(address, word); break; } arg++; } } while(word); userInsert(social, name, address, ssn); } fclose(fp); } And the .csv sample file is this: 900011000;Jon Yang;3761 N. 14th St 900011001;Eugene Huang;2243 W St. 900011002;Ruben Torres;5844 Linden Land 900011003;Christy Zhu;1825 Village Pl. 900011004;Elizabeth Johnson;7553 Harness Circle But this is the output: [900011000] - (0) [900011001] - (900011001) [900011002] - (900011002) [900011003] - (900011003) [900011004] - (900011004) What am I doing wrong?

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  • implementing twitter bootstrap carousel

    - by arboles
    I am having trouble implementing the bootstrap carousel. Can anyone look at the following html and js and give me instructions on how to implement the slide. The .js has not been edited and the carousel is installed on the body hero unit. Do I implement the carousel api? How do I define the carousel I am using within the .js file? Thanks. <div class="carousel"> <!-- Carousel items --> <div class="carousel-inner"> <!-- Main hero unit for a primary marketing message or call to action --> <div class="hero-unit"> <h1>Hello, world!</h1> <p>This is a template for a simple marketing or informational website. It includes a large callout called the hero unit and three supporting pieces of content. Use it as a starting point to create something more unique.</p> <p><a class="btn btn-primary btn-large">Learn more &raquo;</a></p> </div> </div> <!-- Carousel nav --> <a class="carousel-control left" href="#myCarousel" data-slide="prev">&lsaquo;</a> <a class="carousel-control right" href="#myCarousel" data-slide="next">&rsaquo;</a> </div>

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  • What framework would allow for the largest coverage of freelance developers in the media/digital mar

    - by optician
    This question is not about which is the best, it is about which makes the most business sense to use as a company's platform of choice for ongoing freelance development. I'm currently trying to decide what framework to move my company in regarding frameworks for web application work. Options are ASP.NET MVC Django CakePHP/Symfony etc.. Struts Pearl on Rails Please feel free to add more to the discussion. I currently work in ASP.NET MVC in my Spare time, and find it incredibly enjoyable to work with. It is my first experince with an MVC framework for the web, so I can't talk on the others. The reason for not pushing this at the company is that I feel that there are not many developers in the Media/Marketing world who would work with this, so it may be hard to extend the team, or at least cost more. I would like to move into learning and pushing Django, partly to learn python, partly to feel a bit cooler (all my geeky friends use Java/Python/c++). Microsoft is the dark side to most company's I work with (Marketing/Media focused). But again I'm worried about developers in this sector. PHP seems like the natural choice, but I'm scared by the sheer amount of possible frameworks, and also that the quality of developer may be lower. I know there are great php developers out there, but how many of them know multiple frameworks? Are they similar enough that anyone decent at php can pick them up? Just put struts in the list as an option, but personally I live with a Java developer, and considering my experience with c#, I'm just not that interested in learning Java (selfish personal geeky reasons) Final option was a joke http://www.bbc.co.uk/blogs/radiolabs/2007/11/perl_on_rails.shtml

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  • Right way of making muti-site and multi-lingual website on codeigniter

    - by DR.GEWA
    Hi there. Beforehand let me thank you all !! Really guys you help a lot. When I will finish my web site and will have much time on watching how userbase is growing I will come here again and again to answer to another people questions(if I can ) So here is the problem. I made a web-site on CodeIgniter. A social network engine. Something like phpfox, classmates_com or facebook. It's right now somehow not multilingual, So the UI strings are in the view files, and next step will be move them to the language files. I want the user to have ability to change the language. So I assume that in database user will have row "lang_local" which would be by default set to en, and then to any other language he will change . So what is eating my nervs and enery is following. I will make on this engine several demographic social networks,and I would like to manage theese web-sites in centralized manner with one backend . So whenever I would like to make a new web-network, I just add the domain settings install the script in new folder and add it in database sites I see it like this on every table in database like users,comments,messages,categories ,etc I will have a row site_id , and on each query add/update/delete I add a WHERE SITE_ID=XXX and in table sites(site_id,site_name,domain_name) will have all domains , so that in backend I can filter data by website. Is this a good way? What if i will need then to be multiserver, what about load balancing? Who can tell me what would be a right,PROFESSIONAL way? My maximum user limit for a database is something like for start 10.000 in one-two year 100.000users

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  • Switching to WPF, the best use of time at Visual Studio Launch 2010

    - by Stewbob
    Yes, this is a programming-related question, if a little indirectly (that's why I marked it Community Wiki right away). For better or worse, I am switching from Winforms to WPF in April. I am also going to be in attendance at the Visual Studio Launch in Las Vegas. I have a real need to get up to speed quickly in WPF, so my question is: What sessions are going to be the best use of my time? I've got some picked out already, but I'm looking for some more advice on how to wade through all the marketing fluff and get some real educational value out of these few days. I have not been to one of these events before, so I don't really know how much is marketing hype, and how much is solid content. A couple of the workshops look interesting (VPR02 and VPS02), but I don't know enough about the actual content of these to justify the extra expense right now. Any thoughts there would be appreciated. And yes, I do have WPF learning planned other than just these few days in Vegas, but since I'm going to be there anyway, I want to learn as much as I can in the time available.

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  • How much memory I would need for something like this?

    - by Vdas Dorls
    If I create social portal similar to Twitter (not exactly twitter, but similar in my country), how much space would I need for images? I guess with 100 gb of disk space it won't be enough, so could you please give me some information how much I would exactly need? And is there any suggestions how should I add the profile images? Is there any tactics from programming side, when I could save some space uploading and hosting images for profile users? I guess, each time user changes images, it would be good to delete the previous image, correctly? In additional, how much disk space would be needed for 1000000 user profiles, if we have like 15 default images, and part of the users won't upload their own images, but use some of the default ones. So 3 questions - How much disk space I would need to hold a good social portal? Is there any suggested way to deal with pictures with PHP to save disk space? How much disk space would be needed for 1000000 user profile, if we have like 15 default images and part of the users won't upload their own, but instead use one of the 15 default images?

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  • Custom Django Field is deciding to work as ForiegnKey for no reason

    - by Joe Simpson
    Hi, i'm making a custom field in Django. There's a problem while trying to save it, it's supposed to save values like this 'user 5' and 'status 9' but instead in the database these fields show up as just the number. Here is the code for the field: def find_key(dic, val): return [k for k, v in dic.items() if v == val][0] class ConnectionField(models.TextField): __metaclass__ = models.SubfieldBase serialize = False description = 'Provides a connection for an object like User, Page, Group etc.' def to_python(self, value): if type(value) != unicode: return value value = value.split(" ") if value[0] == "user": return User.objects.get(pk=value[1]) else: from social.models import connections return get_object_or_404(connections[value[0]], pk=value[1]) def get_prep_value(self, value): from social.models import connections print value, "prep" if type(value) == User: return "user %s" % str(value.pk) elif type(value) in connections.values(): o= "%s %s" % (find_key(connections, type(value)), str(value.pk)) print o, "return" return o else: print "CONNECTION ERROR!" raise TypeError("Value is not connectable!") Connection is just a dictionary with the "status" text linked up to the model for a StatusUpdate. I'm saving a model like this which is causing the issue: Relationship.objects.get_or_create(type="feedback",from_user=request.user,to_user=item) Please can someone help, Many Thanks Joe *_*

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  • ASP.NET: "Object Required" when repeating LinkButtons in an UpdatePanel

    - by MStodd
    I have an UpdatePanel which has a Repeater repeating LinkButtons. When I click a LinkButton, the page does a partial postback, then I get a javascript error: "Object required". I tried debugging the javascript, but couldn't get a call stack. If I remove the UpdatePanel, the LinkButtons do a full postback, and they disappear from the page. How can I get this UpdatePanel to work? <ajax:UpdatePanel ID="wrapperUpdatePanel" runat="server" UpdateMode="Always"> <ContentTemplate> <asp:Repeater ID="endpointRepeater" runat="server" OnItemDataBound="EndpointDataBound"> <HeaderTemplate> <div class="sideTabs"> <ul> </HeaderTemplate> <ItemTemplate> <li> <asp:LinkButton ID="endpointLink" runat="server" OnClick="EndpointSelected" /> </li> </ItemTemplate> <FooterTemplate> </ul> </div> </FooterTemplate> </asp:Repeater> </ContentTemplate> </ajax:UpdatePanel> binding code: protected void Page_Load(object sender, EventArgs e) { if (!this.IsPostBack) { this.SelectedEndpoint = Factory.Get<IEndpoint>(Enums.EndPoints.Marketing); } IEndpointCollection col = EndpointCollection.GetActivelySubscribingEndpointsForPart(this.Item); if (this.Item.IsGdsnItem) col.Add(Factory.Get<IEndpoint>(Enums.EndPoints.Gdsn)); if (col.Count > 0) col.Insert(0, Factory.Get<IEndpoint>(Enums.EndPoints.Marketing)); this.endpointRepeater.DataSource = col; this.endpointRepeater.DataBind(); if (this.endpointRepeater.Items.Count > 0) { LinkButton lb = this.endpointRepeater.Items[0].FindControl("endpointLink") as LinkButton; this.EndpointSelected(lb, new EventArgs()); } } thanks, mark

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  • YQL + PHP : how to make a facebook login

    - by Jonathan
    Hi! I was reading some stuff about the YQL api that Yahoo! has provided, I am not sure, but it appears to be a collection of lots of third party api into one common language, right? what I don't get is how to make the facebook login through it so I can get the user profile data... My project is to add a facebook(and other social networks) form login, because the website won't have his own login, people will have to use a social network to link in. Then I thought the YQL would help me out with this task so I wouldn't have to develop lots of functions to each one of the networks. Reading this http://developer.yahoo.com/yql/guide/yql-code-examples.html#sdk_yql, I understood how to make a Yahoo login so I can access some private data, but couldn't find how I could do it with facebook and others So my question... Can YQL help me with this? Can you give me a simple example of a facebook session using it within PHP? Are there alternatives to aid me in this task? thanks, Jonathan

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  • Universal oAuth for objective-c class?

    - by phpnerd211
    I have an app that connects to 6+ social networks via APIs. What I want to do is transfer over my oAuth calls to call directly from the phone (not from the server). Here's what I have (for tumblr): // Set some variables NSString *consumerKey = CONSUMER_KEY_HERE; NSString *sharedSecret = SHARED_SECRET_HERE; NSString *callToURL = @"https://tumblr.com/oauth/access_token"; NSString *thePassword = PASSWORD_HERE; NSString *theUsername = USERNAME_HERE; // Calculate nonce & timestamp NSString *nonce = [[NSString stringWithFormat:@"%d", arc4random()] retain]; time_t t; time(&t); mktime(gmtime(&t)); NSString *timestamp = [[NSString stringWithFormat:@"%d", (int)(((float)([[NSDate date] timeIntervalSince1970])) + 0.5)] retain]; // Generate signature NSString *baseString = [NSString stringWithFormat:@"GET&%@&%@",[callToURL urlEncode],[[NSString stringWithFormat:@"oauth_consumer_key=%@&oauth_nonce=%@&oauth_signature_method=HMAC-SHA1&oauth_timestamp=%@&oauth_version=1.0&x_auth_mode=client_auth&x_auth_password=%@&x_auth_username=%@",consumerKey,nonce,timestamp,thePassword,theUsername] urlEncode]]; NSLog(@"baseString: %@",baseString); const char *cKey = [sharedSecret cStringUsingEncoding:NSASCIIStringEncoding]; const char *cData = [baseString cStringUsingEncoding:NSASCIIStringEncoding]; unsigned char cHMAC[CC_SHA256_DIGEST_LENGTH]; CCHmac(kCCHmacAlgSHA256, cKey, strlen(cKey), cData, strlen(cData), cHMAC); NSData *HMAC = [[NSData alloc] initWithBytes:cHMAC length:sizeof(cHMAC)]; NSString *signature = [HMAC base64EncodedString]; NSString *theUrl = [NSString stringWithFormat:@"%@?oauth_consumer_key=%@&oauth_nonce=%@&oauth_signature=%@&oauth_signature_method=HMAC-SHA1&oauth_timestamp=%@&oauth_version=1.0&x_auth_mode=client_auth&x_auth_password=%@&x_auth_username=%@",callToURL,consumerKey,nonce,signature,timestamp,thePassword,theUsername]; From tumblr, I get this error: oauth_signature does not match expected value I've done some forum scouring, and no oAuth for objective-c classes worked for what I want to do. I also don't want to have to download and implement 6+ social API classes into my project and do it that way.

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  • Creating Modules for VB Program (Similar to firefox add on)

    - by Assimilater
    Hi all. I have a contact manager program that I'd like to design for multiple network marketing companies. My desired structure would include a core program which covers basic contact management functions. After that one could purchase a module for their specific network marketing company. This module would contain a variety of controls that the original program would need to be able to manipulate. Here is an example of what it would have to have: A group box containing buttons that link to a genealogy view, and the option to import one's donwnline from the back office provided by a company. A panel which is displayed on the contact page allowing the user to input business information or which will be filled by importing a downline from the back office: ie business ID, qualification level, sponsor information etc. a panel displayed when one searches for contacts on the contact list page which allows the user to sort based on information such as when they joined, what their business id is and so forth. a panel which is displayed in a personal business overview page which presents to an individual how many people in their downline are at each qualification level and develop a mailing list for individuals of a certain qualification level. I have the code developed to perform all these functions, I just wanted to give you an example of what needed to be done. I'm thinking that what I'm trying to create is a library that one can download and the program will recognize, but I'm not really sure where to go. What I'm really trying to do is figure out what kind of file I can make that will contain all this code and the GUI information that the program will recognize. Any ideas? With thanks, John

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  • C# ...extract email address from inside 100's of text files

    - by Developer
    My SMTP server got 100's of errors when sending lots of emails. Now have lots of .BAD files each one containing an error message and somewhere in the middle, the actual email address it was supposed to be sent to. What is the easiest way to extract from each file "just" the "email address", so that I can have a list of the actual failed emails? I can code in C# and any suggestion will be truly welcomed. BAD SAMPLE TEXT: From: [email protected] To: [email protected] Date: Tue, 25 Sep 2012 12:12:09 -0700 MIME-Version: 1.0 Content-Type: multipart/report; report-type=delivery-status; boundary="9B095B5ADSN=_01CD9B35032DF58000000066my.server.co" X-DSNContext: 7ce717b1 - 1386 - 00000002 - C00402D1 Message-ID: Subject: Delivery Status Notification (Failure) This is a MIME-formatted message. Portions of this message may be unreadable without a MIME-capable mail program. --9B095B5ADSN=_01CD9B35032DF58000000066my.server.co Content-Type: text/plain; charset=unicode-1-1-utf-7 This is an automatically generated Delivery Status Notification. Unable to deliver message to the following recipients, due to being unable to connect successfully to the destination mail server. [email protected] --9B095B5ADSN=_01CD9B35032DF58000000066my.server.com Content-Type: message/delivery-status Reporting-MTA: dns;my.server.com Received-From-MTA: dns;Social Arrival-Date: Tue, 25 Sep 2012 11:45:15 -0700 Final-Recipient: rfc822;[email protected] Action: failed Status: 4.4.7 --9B095B5ADSN=_01CD9B35032DF58000000066my.server.com Content-Type: message/rfc822 Received: from Social ([127.0.0.1]) by my.server.com with Microsoft SMTPSVC(7.5.7601.17514); Tue, 25 Sep 2012 11:45:15 -0700 ====================================== ...and lots more text after ===================== Mainly I want to find the "[email protected]" email right in the middle...

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  • jQuery - Compatibility Problem with Internet Explorer 7 and Opera

    - by Marius
    Hello there, I have this counter which counts + 1 every time somebody shares content from the site. When it happens, the social icon that was clicked will bounce. It works in Firefox,Chrome, IE8, and Opera, however the bouncing animation is wrong in opera. $.fn.countExternal = function(animSpeed, num) { // for each counter this.each(function(){ // select all the digit containers var span = $(this).children(); // count the num of digit containers var len = $(span).length; // get the current count u = $(span).text(); // copy variable and add increment(s) v = num + ''; // foreach digit container... for (i=v.length - 1; i >= 0; i--) { // ...check which digits are not affected by the increment(s) if (v.charAt(i) == u.charAt(i)) { break; } } // slice from the total number of digit containers the digits containers which needs updating. slce = len - (v.length - (i + 1)) var updates = $(span).slice(slce); // loop through each digit container and fade out ... $(updates).fadeTo(animSpeed, 0,function(){ $(updates).each(function(index){ f = i + 1 + index; // ...then pick the right digit and update the digit... $(this).text(v.charAt(f)); // ...before fading back in. Cycle complete. $(this).fadeTo(animSpeed, 1); }); }); }); }; }) (jQuery); Demo (NSFW) is here (look underneath the social sharing icons). Any idea how I can solve the IE, and possibly the Opera compatibility problem? Thank you for your time.

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  • When to use basic types (Integer, String), and when to write a new class?

    - by belgarat
    Stackoverflow users: A lot of things can be represented in programs by using the basic types, or we can create a new class for it. Example: A social security number can be a number, string or its own object. (Other common examples: Phone numbers, names, zip codes, user id, order id and other id's.) My question is: When should the basic types be used, and when should we write ourselves a new class? I see that when you need to add behavior, you'll want to create a class (example, social security number parsing, validation, formatting, etc). But is this the only criteria? I have come across cases where many of these things are represented as java Integers and/or Strings. We loose the benefit of type-checking, and I have often seen bugs caused by parameters being mixed in calls to function(Intever, Integer, Integer, Integer). On the other hand, some programmers are opposed to over-designing by creating classes for "eveything". Obviously, the answer is "it depends". But, what do you think, and what do you normally do?

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  • Basic user authentication with records in AngularFire

    - by ajkochanowicz
    Having spent literally days trying the different, various recommended ways to do this, I've landed on what I think is the most simple and promising. Also thanks to the kind gents from this SO question: Get the index ID of an item in Firebase AngularFire Curent setup Users can log in with email and social networks, so when they create a record, it saves the userId as a sort of foreign key. Good so far. But I want to create a rule so twitter2934392 cannot read facebook63203497's records. Off to the security panel Match the IDs on the backend Unfortunately, the docs are inconsistent with the method from is firebase user id unique per provider (facebook, twitter, password) which suggest appending the social network to the ID. The docs expect you to create a different rule for each of the login method's ids. Why anyone using 1 login method would want to do that is beyond me. (From: https://www.firebase.com/docs/security/rule-expressions/auth.html) So I'll try to match the concatenated auth.provider with auth.id to the record in userId for the respective registry item. According to the API, this should be as easy as In my case using $registry instead of $user of course. { "rules": { ".read": true, ".write": true, "registry": { "$registry": { ".read": "$registry == auth.id" } } } } But that won't work, because (see the first image above), AngularFire sets each record under an index value. In the image above, it's 0. Here's where things get complicated. Also, I can't test anything in the simulator, as I cannot edit {some: 'json'} To even authenticate. The input box rejects any input. My best guess is the following. { "rules": { ".write": true, "registry": { "$registry": { ".read": "data.child('userId').val() == (auth.provider + auth.id)" } } } } Which both throws authentication errors and simultaneously grants full read access to all users. I'm losing my mind. What am I supposed to do here?

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  • Logging in to Wordpress through CodeIgniter DX Authentication

    - by whobutsb
    Hello All, I'm about to start a very large project of rebuilding my companies intranet. The plan is to have most of the intranet live in a CI application. I chose to use CI because i'm very familiar with all the CI methods. Some sections of the intranet are going to be wordpress blogs. For example the Human Resources Dept. and the Marketing Dept will have their own wordpress blogs. Ideally my plan is to log on to the intranet, with a CI authentication library like DXAuth by querying the Active Directory of the company. When I return the AD information for the user I will by saving their group memberships into a session. It would be fantastic if I could have that session information of the user be used by wordpress to log the user as an editor if they are a member of the Marketing Group. And allow users who are not members of the group be able to comment on that blog, with out logging into wordpress. My question is if there are any CI classes or Wordpress Plugins, or tutorals out there, of this sort of integration with the two systems. Thank you for your help!

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