I'm trying to set up Blackberry
Internet Service to connect to our Windows SBS2003 outlook web access.
I've tried every possible combination of credentials by
I always get the same error:
An error occured during email account validation. Please check your information and try again. If the error persists please contact your System Administrator.
The fields are the following:
Outlook Web Access URL: http://mail.domain.com/exchange (I've also tried just using the IP address http://000.000.000.000/exchange with no effect).
User Name: JohnDoe (same as OWA login / domain username -
I've also tried DOMAIN\JohnDoe)
Email Address:
[email protected]
Mailbox Name: This one confused me a little bit, but it seems it should be the same as the domain username (eg. JohnDoe).
I've also tried DOMAIN\JohnDoe, and a number of other things.
No matter what
I do,
I get the same error message. At this point,
I'm basically just trying things, because
I don't really know how this service is supposed to work. Does anyone know what causes this particularly vague error message, and what
I can change either in my email settings or on our exchange server to resolve this?