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• When should I use a Process Model versus a Use Case?

  - by Dave Burke

  This Blog entry is a follow on to https://blogs.oracle.com/oum/entry/oum_is_business_process_and and addresses a question I sometimes get asked…..i.e. “when I am gathering requirements on a Project, should I use a Process Modeling approach, or should I use a Use Case approach?” Not surprisingly, the short answer is “it depends”! Let’s take a scenario where you are working on a Sales Force Automation project. We’ll call the process that is being implemented “Lead-to-Order”. I would typically think of this type of project as being “Process Centric”. In other words, the focus will be on orchestrating a series of human and system related tasks that ultimately deliver value to the business in a cost effective way. Put in even simpler terms……implement an automated pre-sales system. For this type of (Process Centric) project, requirements would typically be gathered through a series of Workshops where the focal point will be on creating, or confirming, the Future-State (To-Be) business process. If pre-defined “best-practice” business process models exist, then of course they could and should be used during the Workshops, but even in their absence, the focus of the Workshops will be to define the optimum series of Tasks, their connections, sequence, and dependencies that will ultimately reflect a business process that meets the needs of the business. Now let’s take another scenario. Assume you are working on a Content Management project that involves automating the creation and management of content for User Manuals, Web Sites, Social Media publications etc. Would you call this type of project “Process Centric”?.......well you could, but it might also fall into the category of complex configuration, plus some custom extensions to a standard software application (COTS). For this type of project it would certainly be worth considering using a Use Case approach in order to 1) understand the requirements, and 2) to capture the functional requirements of the custom extensions. At this point you might be asking “why couldn’t I use a Process Modeling approach for my Content Management project?” Well, of course you could, but you just need to think about which approach is the most effective. Start by analyzing the types of Tasks that will eventually be automated by the system, for example: Best Suited To? Task Name Process Model Use Case Notes Manage outbound calls Ö A series of linked human and system tasks for calling and following up with prospects Manage content revision Ö Updating the content on a website Update User Preferences Ö Updating a users display preferences Assign Lead Ö Reviewing a lead, then assigning it to a sales person Convert Lead to Quote Ö Updating the status of a lead, and then converting it to a sales order As you can see, it’s not an exact science, and either approach is viable for the Tasks listed above. However, where you have a series of interconnected Tasks or Activities, than when combined, deliver value to the business, then that would be a good indicator to lead with a Process Modeling approach. On the other hand, when the Tasks or Activities in question are more isolated and/or do not cross traditional departmental boundaries, then a Use Case approach might be worth considering. Now let’s take one final scenario….. As you captured the To-Be Process flows for the Sales Force automation project, you discover a “Gap” in terms of what the client requires, and what the standard COTS application can provide. Let’s assume that the only way forward is to develop a Custom Extension. This would now be a perfect opportunity to document the functional requirements (behind the Gap) using a Use Case approach. After all, we will be developing some new software, and one of the most effective ways to begin the Software Development Lifecycle is to follow a Use Case approach. As always, your comments are most welcome.

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• Multiple Zend application code organisation

  - by user966936

  For the past year I have been working on a series of applications all based on the Zend framework and centered on a complex business logic that all applications must have access to even if they don't use all (easier than having multiple library folders for each application as they are all linked together with a common center). Without going into much detail about what the project is specifically about, I am looking for some input (as I am working on the project alone) on how I have "grouped" my code. I have tried to split it all up in such a way that it removes dependencies as much as possible. I'm trying to keep it as decoupled as I logically can, so in 12 months time when my time is up anyone else coming in can have no problem extending on what I have produced. Example structure: applicationStorage\ (contains all applications and associated data) applicationStorage\Applications\ (contains the applications themselves) applicationStorage\Applications\external\ (application grouping folder) (contains all external customer access applications) applicationStorage\Applications\external\site\ (main external customer access application) applicationStorage\Applications\external\site\Modules\ applicationStorage\Applications\external\site\Config\ applicationStorage\Applications\external\site\Layouts\ applicationStorage\Applications\external\site\ZendExtended\ (contains extended Zend classes specific to this application example: ZendExtended_Controller_Action extends zend_controller_Action ) applicationStorage\Applications\external\mobile\ (mobile external customer access application different workflow limited capabilities compared to full site version) applicationStorage\Applications\internal\ (application grouping folder) (contains all internal company applications) applicationStorage\Applications\internal\site\ (main internal application) applicationStorage\Applications\internal\mobile\ (mobile access has different flow and limited abilities compared to main site version) applicationStorage\Tests\ (contains PHP unit tests) applicationStorage\Library\ applicationStorage\Library\Service\ (contains all business logic, services and servicelocator; these are completely decoupled from Zend framework and rely on models' interfaces) applicationStorage\Library\Zend\ (Zend framework) applicationStorage\Library\Models\ (doesn't know services but is linked to Zend framework for DB operations; contains model interfaces and model datamappers for all business objects; examples include Iorder/IorderMapper, Iworksheet/IWorksheetMapper, Icustomer/IcustomerMapper) (Note: the Modules, Config, Layouts and ZendExtended folders are duplicated in each application folder; but i have omitted them as they are not required for my purposes.) For the library this contains all "universal" code. The Zend framework is at the heart of all applications, but I wanted my business logic to be Zend-framework-independent. All model and mapper interfaces have no public references to Zend_Db but actually wrap around it in private. So my hope is that in the future I will be able to rewrite the mappers and dbtables (containing a Models_DbTable_Abstract that extends Zend_Db_Table_Abstract) in order to decouple my business logic from the Zend framework if I want to move my business logic (services) to a non-Zend framework environment (maybe some other PHP framework). Using a serviceLocator and registering the required services within the bootstrap of each application, I can use different versions of the same service depending on the request and which application is being accessed. Example: all external applications will have a service_auth_External implementing service_auth_Interface registered. Same with internal aplications with Service_Auth_Internal implementing service_auth_Interface Service_Locator::getService('Auth'). I'm concerned I may be missing some possible problems with this. One I'm half-thinking about is a config.ini file for all externals, then a separate application config.ini overriding or adding to the global external config.ini. If anyone has any suggestions I would be greatly appreciative. I have used contextswitching for AJAX functions within the individual applications, but there is a big chance both external and internal will get web services created for them. Again, these will be separated due to authorization and different available services. \applicationstorage\Applications\internal\webservice \applicationstorage\Applications\external\webservice

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• Windows Azure: Announcing release of Windows Azure SDK 2.2 (with lots of goodies)

  - by ScottGu

  Earlier today I blogged about a big update we made today to Windows Azure, and some of the great new features it provides. Today I’m also excited to also announce the release of the Windows Azure SDK 2.2. Today’s SDK release adds even more great features including: Visual Studio 2013 Support Integrated Windows Azure Sign-In support within Visual Studio Remote Debugging Cloud Services with Visual Studio Firewall Management support within Visual Studio for SQL Databases Visual Studio 2013 RTM VM Images for MSDN Subscribers Windows Azure Management Libraries for .NET Updated Windows Azure PowerShell Cmdlets and ScriptCenter The below post has more details on what’s available in today’s Windows Azure SDK 2.2 release.  Also head over to Channel 9 to see the new episode of the Visual Studio Toolbox show that will be available shortly, and which highlights these features in a video demonstration. Visual Studio 2013 Support Version 2.2 of the Window Azure SDK is the first official version of the SDK to support the final RTM release of Visual Studio 2013. If you installed the 2.1 SDK with the Preview of Visual Studio 2013 we recommend that you upgrade your projects to SDK 2.2.  SDK 2.2 also works side by side with the SDK 2.0 and SDK 2.1 releases on Visual Studio 2012: Integrated Windows Azure Sign In within Visual Studio Integrated Windows Azure Sign-In support within Visual Studio is one of the big improvements added with this Windows Azure SDK release.  Integrated sign-in support enables developers to develop/test/manage Windows Azure resources within Visual Studio without having to download or use management certificates.  You can now just right-click on the “Windows Azure” icon within the Server Explorer inside Visual Studio and choose the “Connect to Windows Azure” context menu option to connect to Windows Azure: Doing this will prompt you to enter the email address of the account you wish to sign-in with: You can use either a Microsoft Account (e.g. Windows Live ID) or an Organizational account (e.g. Active Directory) as the email.  The dialog will update with an appropriate login prompt depending on which type of email address you enter: Once you sign-in you’ll see the Windows Azure resources that you have permissions to manage show up automatically within the Visual Studio Server Explorer (and you can start using them): With this new integrated sign in experience you are now able to publish web apps, deploy VMs and cloud services, use Windows Azure diagnostics, and fully interact with your Windows Azure services within Visual Studio without the need for a management certificate.  All of the authentication is handled using the Windows Azure Active Directory associated with your Windows Azure account (details on this can be found in my earlier blog post). Integrating authentication this way end-to-end across the Service Management APIs + Dev Tools + Management Portal + PowerShell automation scripts enables a much more secure and flexible security model within Windows Azure, and makes it much more convenient to securely manage multiple developers + administrators working on a project.  It also allows organizations and enterprises to use the same authentication model that they use for their developers on-premises in the cloud.  It also ensures that employees who leave an organization immediately lose access to their company’s cloud based resources once their Active Directory account is suspended. Filtering/Subscription Management Once you login within Visual Studio, you can filter which Windows Azure subscriptions/regions are visible within the Server Explorer by right-clicking the “Filter Services” context menu within the Server Explorer.  You can also use the “Manage Subscriptions” context menu to mange your Windows Azure Subscriptions: Bringing up the “Manage Subscriptions” dialog allows you to see which accounts you are currently using, as well as which subscriptions are within them: The “Certificates” tab allows you to continue to import and use management certificates to manage Windows Azure resources as well.  We have not removed any functionality with today’s update – all of the existing scenarios that previously supported management certificates within Visual Studio continue to work just fine.  The new integrated sign-in support provided with today’s release is purely additive. Note: the SQL Database node and the Mobile Service node in Server Explorer do not support integrated sign-in at this time. Therefore, you will only see databases and mobile services under those nodes if you have a management certificate to authorize access to them.  We will enable them with integrated sign-in in a future update. Remote Debugging Cloud Resources within Visual Studio Today’s Windows Azure SDK 2.2 release adds support for remote debugging many types of Windows Azure resources. With live, remote debugging support from within Visual Studio, you are now able to have more visibility than ever before into how your code is operating live in Windows Azure.  Let’s walkthrough how to enable remote debugging for a Cloud Service: Remote Debugging of Cloud Services To enable remote debugging for your cloud service, select Debug as the Build Configuration on the Common Settings tab of your Cloud Service’s publish dialog wizard: Then click the Advanced Settings tab and check the Enable Remote Debugging for all roles checkbox: Once your cloud service is published and running live in the cloud, simply set a breakpoint in your local source code: Then use Visual Studio’s Server Explorer to select the Cloud Service instance deployed in the cloud, and then use the Attach Debugger context menu on the role or to a specific VM instance of it: Once the debugger attaches to the Cloud Service, and a breakpoint is hit, you’ll be able to use the rich debugging capabilities of Visual Studio to debug the cloud instance remotely, in real-time, and see exactly how your app is running in the cloud. Today’s remote debugging support is super powerful, and makes it much easier to develop and test applications for the cloud.  Support for remote debugging Cloud Services is available as of today, and we’ll also enable support for remote debugging Web Sites shortly. Firewall Management Support with SQL Databases By default we enable a security firewall around SQL Databases hosted within Windows Azure.  This ensures that only your application (or IP addresses you approve) can connect to them and helps make your infrastructure secure by default.  This is great for protection at runtime, but can sometimes be a pain at development time (since by default you can’t connect/manage the database remotely within Visual Studio if the security firewall blocks your instance of VS from connecting to it). One of the cool features we’ve added with today’s release is support that makes it easy to enable and configure the security firewall directly within Visual Studio.  Now with the SDK 2.2 release, when you try and connect to a SQL Database using the Visual Studio Server Explorer, and a firewall rule prevents access to the database from your machine, you will be prompted to add a firewall rule to enable access from your local IP address: You can simply click Add Firewall Rule and a new rule will be automatically added for you. In some cases, the logic to detect your local IP may not be sufficient (for example: you are behind a corporate firewall that uses a range of IP addresses) and you may need to set up a firewall rule for a range of IP addresses in order to gain access. The new Add Firewall Rule dialog also makes this easy to do.  Once connected you’ll be able to manage your SQL Database directly within the Visual Studio Server Explorer: This makes it much easier to work with databases in the cloud. Visual Studio 2013 RTM Virtual Machine Images Available for MSDN Subscribers Last week we released the General Availability Release of Visual Studio 2013 to the web.  This is an awesome release with a ton of new features. With today’s Windows Azure update we now have a set of pre-configured VM images of VS 2013 available within the Windows Azure Management Portal for use by MSDN customers.  This enables you to create a VM in the cloud with VS 2013 pre-installed on it in with only a few clicks: Windows Azure now provides the fastest and easiest way to get started doing development with Visual Studio 2013. Windows Azure Management Libraries for .NET (Preview) Having the ability to automate the creation, deployment, and tear down of resources is a key requirement for applications running in the cloud.  It also helps immensely when running dev/test scenarios and coded UI tests against pre-production environments. Today we are releasing a preview of a new set of Windows Azure Management Libraries for .NET.  These new libraries make it easy to automate tasks using any .NET language (e.g. C#, VB, F#, etc).  Previously this automation capability was only available through the Windows Azure PowerShell Cmdlets or to developers who were willing to write their own wrappers for the Windows Azure Service Management REST API. Modern .NET Developer Experience We’ve worked to design easy-to-understand .NET APIs that still map well to the underlying REST endpoints, making sure to use and expose the modern .NET functionality that developers expect today: Portable Class Library (PCL) support targeting applications built for any .NET Platform (no platform restriction) Shipped as a set of focused NuGet packages with minimal dependencies to simplify versioning Support async/await task based asynchrony (with easy sync overloads) Shared infrastructure for common error handling, tracing, configuration, HTTP pipeline manipulation, etc. Factored for easy testability and mocking Built on top of popular libraries like HttpClient and Json.NET Below is a list of a few of the management client classes that are shipping with today’s initial preview release: .NET Class Name Supports Operations for these Assets (and potentially more) ManagementClient Locations Credentials Subscriptions Certificates ComputeManagementClient Hosted Services Deployments Virtual Machines Virtual Machine Images & Disks StorageManagementClient Storage Accounts WebSiteManagementClient Web Sites Web Site Publish Profiles Usage Metrics Repositories VirtualNetworkManagementClient Networks Gateways Automating Creating a Virtual Machine using .NET Let’s walkthrough an example of how we can use the new Windows Azure Management Libraries for .NET to fully automate creating a Virtual Machine. I’m deliberately showing a scenario with a lot of custom options configured – including VHD image gallery enumeration, attaching data drives, network endpoints + firewall rules setup - to show off the full power and richness of what the new library provides. We’ll begin with some code that demonstrates how to enumerate through the built-in Windows images within the standard Windows Azure VM Gallery.  We’ll search for the first VM image that has the word “Windows” in it and use that as our base image to build the VM from.  We’ll then create a cloud service container in the West US region to host it within: We can then customize some options on it such as setting up a computer name, admin username/password, and hostname.  We’ll also open up a remote desktop (RDP) endpoint through its security firewall: We’ll then specify the VHD host and data drives that we want to mount on the Virtual Machine, and specify the size of the VM we want to run it in: Once everything has been set up the call to create the virtual machine is executed asynchronously In a few minutes we’ll then have a completely deployed VM running on Windows Azure with all of the settings (hard drives, VM size, machine name, username/password, network endpoints + firewall settings) fully configured and ready for us to use: Preview Availability via NuGet The Windows Azure Management Libraries for .NET are now available via NuGet. Because they are still in preview form, you’ll need to add the –IncludePrerelease switch when you go to retrieve the packages. The Package Manager Console screen shot below demonstrates how to get the entire set of libraries to manage your Windows Azure assets: You can also install them within your .NET projects by right clicking on the VS Solution Explorer and using the Manage NuGet Packages context menu command.  Make sure to select the “Include Prerelease” drop-down for them to show up, and then you can install the specific management libraries you need for your particular scenarios: Open Source License The new Windows Azure Management Libraries for .NET make it super easy to automate management operations within Windows Azure – whether they are for Virtual Machines, Cloud Services, Storage Accounts, Web Sites, and more.  Like the rest of the Windows Azure SDK, we are releasing the source code under an open source (Apache 2) license and it is hosted at https://github.com/WindowsAzure/azure-sdk-for-net/tree/master/libraries if you wish to contribute. PowerShell Enhancements and our New Script Center Today, we are also shipping Windows Azure PowerShell 0.7.0 (which is a separate download). You can find the full change log here. Here are some of the improvements provided with it: Windows Azure Active Directory authentication support Script Center providing many sample scripts to automate common tasks on Windows Azure New cmdlets for Media Services and SQL Database Script Center Windows Azure enables you to script and automate a lot of tasks using PowerShell.  People often ask for more pre-built samples of common scenarios so that they can use them to learn and tweak/customize. With this in mind, we are excited to introduce a new Script Center that we are launching for Windows Azure. You can learn about how to scripting with Windows Azure with a get started article. You can then find many sample scripts across different solutions, including infrastructure, data management, web, and more: All of the sample scripts are hosted on TechNet with links from the Windows Azure Script Center. Each script is complete with good code comments, detailed descriptions, and examples of usage. Summary Visual Studio 2013 and the Windows Azure SDK 2.2 make it easier than ever to get started developing rich cloud applications. Along with the Windows Azure Developer Center’s growing set of .NET developer resources to guide your development efforts, today’s Windows Azure SDK 2.2 release should make your development experience more enjoyable and efficient. If you don’t already have a Windows Azure account, you can sign-up for a free trial and start using all of the above features today.  Then visit the Windows Azure Developer Center to learn more about how to build apps with it. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• How to arrange models, views, controllers in a new Kohana 3 project

  - by Pekka

  I'm looking at how to set up a mid-sized web application with Kohana 3. I have implemented MVC patterns in the past but never worked against a "formalized" MVC framework so I'm still getting my head around the terminology - toying around with basic examples, building views and templates, and so on. I'm progressing fairly well but I want to set up a real-world web project (one of my own that I've been planning for quite some time now) as a learning object. Example-based documentation is a bit sparse for Kohana 3 right now - they say so themselves on the site. While I'm not worried about learning the framework soon enough, I'm a bit at a loss on how to arrange a healthy code base from the start - i.e. how to split up controllers, how to name them, and how to separate the functionality into the appropriate models. My application could, in its core, be described as a business directory with a main businesses table. Businesses can be listed by category and by street name. Each business has a detail page. Business owners can log in and edit their business's entry. Businesses can post offers into an offers table. I know this is pretty vague, I'll be more than happy to go into more detail on request. Supposing I have all the basic functionality worked out and in place already - list all businesses, edit business, list businesses by street name, create offer, and so on, and I'm just looking for how to fit the functionality into a Kohana application structure that can be easily extended: Do you know real-life, publicly accessible examples of applications built on Kohana 3 where I could take a peek how they do it? Are there conventions or best practices on how to structure an extendable login area for end users in a Kohana project that is not only able to handle a business directory page, but further products on separate pages as well? Do you know application structuring HOWTOs or best practices for Kohana 3 not mentioned in the user guide and the inofficial Wiki? Have you built something similar and could give me some recommendations?

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• Why does my co-worker see a different Project file (*.csproj) using Visual Source Safe

  - by Leo Zhang

  Hello everybody, I met a problem which is very strange, my company uses Visual Source Safe to control version,but I found that my team's different member see the same .csproj file in VSS is not the same, it's very strange,can you help me? thanks!! there is a file named IPRA.WinUi.Sal.Sra.csproj in VSS: when Tom log on ,the file 'IPRA.WinUi.Sal.Sra.csproj' is : <Reference Include="Ark.Client.WinUi, Version=2.0.0.0, Culture=neutral, processorArchitecture=MSIL"> <SpecificVersion>False</SpecificVersion> <HintPath>..\ARAF\BusinessFramework\Ark.Client.WinUi.dll</HintPath> </Reference> <Reference Include="Ark.Common.Business, Version=1.0.0.0, Culture=neutral, processorArchitecture=MSIL" /> <Reference Include="Ark.Controls.Business, Version=0.0.0.0, Culture=neutral, processorArchitecture=MSIL"> <SpecificVersion>False</SpecificVersion> <HintPath>..\ARAF\SystemFramework\Ark.Controls.Business.dll</HintPath> </Reference> But when leo log on,the same file 'IPRA.WinUi.Sal.Sra.csproj' is : <Reference Include="Ark.Client.WinUi, Version=2.0.0.0, Culture=neutral, processorArchitecture=MSIL"> <SpecificVersion>False</SpecificVersion> <HintPath>..\ARAF\BusinessFramework\Ark.Client.WinUi.dll</HintPath> </Reference> <Reference Include="Ark.Common.Business, Version=1.0.0.0, Culture=neutral, processorArchitecture=MSIL" /> <SpecificVersion>False</SpecificVersion> <HintPath>..\ARAF\BusinessFramework\Ark.Controls.WinUi.dll</HintPath> <Reference Include="Ark.Controls.Business, Version=0.0.0.0, Culture=neutral, processorArchitecture=MSIL"> <SpecificVersion>False</SpecificVersion> <HintPath>..\ARAF\SystemFramework\Ark.Controls.Business.dll</HintPath> </Reference>

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• What is the difference between cubes and the Unified Dimensional Model (if any)?

  - by ngm

  I'm currently researching SQL Server 2008 as a business intelligence solution, and currently looking at Analysis Services (and I'm pretty new to business intelligence as a whole...) I'm a bit confused by some of the terms in SSAS, particularly the conceptual differences between cubes and MS's Unified Dimensional Model. I believe that a cube in SSAS is basically an OLAP cube -- dimensions, measures, something that sits between the underlying data source and a business user. But then that's kind of what I understand UDM to be as well. The docs for SQL Server 2005 seem to suggest as much: "A cube is essentially synonymous with a Unified Dimensional Model (UDM)". But then the SQL Server 2008 pages sort of suggest that UDM is a wrapper for both multidimensional data (cubes) and relational data: "Use the Unified Dimensional Model to provide one consolidated business view for relational and multidimensional data that includes business entities, business logic, calculations, and metrics." This blog post suggests similarly: "UDM provides a single dimensional model for all OLAP analysis and relational reporting needs. So you can use either MDX or SQL" Is UDM something that sits above cubes? Or are they the same thing? I presume I would develop cubes with the Cube Designer application; what would I develop a UDM with?

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• Dependency Injection and decoupling of software layers

  - by cs31415

  I am trying to implement Dependency Injection to make my app tester friendly. I have a rather basic doubt. Data layer uses SqlConnection object to connect to a SQL server database. SqlConnection object is a dependency for data access layer. In accordance with the laws of dependency injection, we must not new() dependent objects, but rather accept them through constructor arguments. Not wanting to upset the DI gods, I dutifully create a constructor in my DAL that takes in SqlConnection. Business layer calls DAL. Business layer must therefore, pass in SqlConnection. Presentation layer calls Business layer. Hence it too, must pass in SqlConnection to business layer. This is great for class isolation and testability. But didn't we just couple the UI and Business layers to a specific implementation of the data layer which happens to use a relational database? Why do the Presentation and Business layers need to know that the underlying data store is SQL? What if the app needs to support multiple data sources other than SQL server (such as XML files, Comma delimited files etc.) Furthermore, what if I add another object upon which my data layer is dependent on (say, a second database). Now, I have to modify the upper layers to pass in this new object. How can I avoid this merry-go-round and reap all the benefits of DI without the pain?

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• Type or namespace could not be found

  - by Jason Shultz

  I'm using LINQ to SQL to connect my database to my home page. I created my datacontext (named businessModel.dbml) In it I have two tables named Category and Business. In home controller I reference the model and attempt to return to the view the table: var dataContext = new businessModelDataContext(); var business = from b in dataContext.Businesses select b; ViewData["WelcomeMessage"] = "Welcome to Jerome, Arizona!"; ViewData["MottoMessage"] = "Largest Ghost Town in America!"; return View(business); and in the view I have this: <%@ Import Namespace="WelcomeToJerome.Models" %> and <% foreach (business b in (IEnumerable)ViewData.Model) { %> <li><%= b.Title %></li> <% } %> Yet, in the view business is cursed with the red underline and say's that The type or namespace name 'business' could not be found (are you missing a using directive or an assembly reference?) What am I doing wrong? This has had me stumped all afternoon. link to all the code in pastebin: http://pastebin.com/es4RnS2q

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• Change HTML DropDown Default Value with a MySQL value

  - by fzr11017

  I'm working on a profile page, where a registered user can update their information. Because the user has already submitted their information, I would like their information from the database to populate my HTML form. Within PHP, I'm creating the HTML form with the values filled in. However, I've tried creating an IF statement to determine whether an option is selected as the default value. Right now, my website is giving me a default value of the last option, Undeclared. Therefore, I'm not sure if all IF statements are evaluation as true, or if it is simply skipping to selected=selected. Here is my HTML, which is currently embedded with PHP(): <select name="Major"> <option if($row[Major] == Accounting){ selected="selected"}>Accounting</option> <option if($row[Major] == Business Honors Program){ selected="selected"}>Business Honors Program</option> <option if($row[Major] == Engineering Route to Business){ selected="selected"}>Engineering Route to Business</option> <option if($row[Major] == Finance){ selected="selected"}>Finance</option> <option if($row[Major] == International Business){ selected="selected"}>International Business</option> <option if($row[Major] == Management){ selected="selected"}>Management</option> <option if($row[Major] == Management Information Systems){ selected="selected"}>Management Information Systems</option> <option if($row[Major] == Marketing){ selected="selected"}>Marketing</option> <option if($row[Major] == MPA){ selected="selected"}>MPA</option> <option if($row[Major] == Supply Chain Management){ selected="selected"}>Supply Chain Management</option> <option if($row[Major] == Undeclared){ selected="selected"}>Undeclared</option> </select>

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• ADNOC talks about 50x increase in performance

  - by KLaker

  If you are still wondering about how Exadata can revolutionise your business then I would recommend watching this great video which was recorded at this year's OpenWorld. First a little background...The Abu Dhabi National Oil Company for Distribution (ADNOC) is an integrated energy company that was founded in 1973. ADNOC Distribution markets and distributes petroleum products and services within the United Arab Emirates and internationally. As one of the largest and most innovative government-owned petroleum companies in the Arab Gulf, ADNOC Distribution is renowned and respected for the exceptional quality and reliability of its products and services. Its five corporate divisions include more than 200 filling stations (a number that is growing at 8% annually), more than 150 convenience stores, 10 vehicle inspection stations, as well as wholesale and retail sales of bulk fuel, gas, oil, diesel, and lubricants. ADNOC selected Oracle Exadata Database Machine after extensive research because it provided them with a single platform that can run mixed workloads in a single unified machine: "We chose Oracle Exadata Database Machine because it.offered a fully integrated and highly engineered system that was ready to deploy. With our infrastructure running all the same technology, we can operate any type of Oracle Database without restrictions and be prepared for business growth," said Ali Abdul Aziz Al-Ali, IT division manager, ADNOC Distribution. ".....we could consolidate our transaction processing and business intelligence onto one platform. Competing solutions are just not capable of doing that." - Awad Ahmed Ali El-Sidiq, Senior Database Administrator, ADNOC Distribution In this new video Awad Ahmen Ali El Sidddig, Senior DBA at ADNOC, talks about the impact that Exadata has had on his team and the whole business. ADNOC is using our engineered systems to drive and manage all their workloads: from transaction systems to payments system to data warehouse to BI environment. A true Disk-to-Dashboard revolution using Engineered Systems. This engineered approach is delivering 50x improvement in performance with one queries running 100x faster! The IT has even revolutionised some of their data warehouse related processes with the help of Exadata and now jobs that were taking over 4 hours now run in a few minutes.  To watch the video click on the image below which will take you to our Oracle YouTube page: (if the above link does not work, click here: http://www.youtube.com/watch?v=zcRpxc6u5Ic) Now that queries are running 100x faster and jobs are completing in minutes not hours, what is next for the IT team at ADNOC? Like many of our customers ADNOC is now looking to take advantage of big data to help them better align their business operations with customer behaviour and customer insights. To help deliver this next level of insight the IT team is looking at the new features in Oracle Database 12c such as the new in-memory feature to deliver even more performance gains.  The great news is that Awad Ahmen Ali El Sidddig was awarded DBA of the Year - EMEA within our Data Warehouse Global Leaders programme and you can see the badge for this award pop-up at the start of video. Well done to everyone at ADNOC and thanks for spending the time with us at OOW to create this great video.

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• Silverlight Cream for March 22, 2010 -- #817

  - by Dave Campbell

  In this Issue: Bart Czernicki, Tim Greenfield, Andrea Boschin(-2-), AfricanGeek, Fredrik Normén, Ian Griffiths, Christian Schormann, Pete Brown, Jeff Handley, Brad Abrams, and Tim Heuer. Shoutout: At the beginning of MIX10, Brad Abrams reported Silverlight 4 and RIA Services Release Candidate Available NOW From SilverlightCream.com: Using the Bing Maps Silverlight control on the Windows Phone 7 Bart Czernicki has a very cool BingMaps and WP7 tutorial up... you're going to want to bookmark this one for sure! Code included and external links... thanks Bart! Silverlight Rx DataClient within MVVM Tim Greenfield has a great post up about Rx and MVVM with Silverlight 3. Lots of good insight into Rx and interesting code bits. SilverVNC - a VNC Viewer with Silverlight 4.0 RC Andrea Boschin digs into Silverlight 4 RC and it's full-trust on sockets and builds an implementation of RFB protocol... give it a try and give Andrea some feedback. Chromeless Window for OOB applications in Silverlight 4.0 RC Andrea Boschin also has a post up on investigating the OOB no-chrome features in SL4RC. Windows Phone 7 and WCF AfricanGeek has his latest video tutorial up and it's on WCF and WP7... I've got a feeling we're all going to have to get our arms around this. Some steps for moving WCF RIA Services Preveiw to the RC version Fredrik Normén details his steps in transitioning to the RC version of RIA Services. Silverlight Business Apps: Module 8.5 - The Value of MEF with Silverlight Ian Griffiths has a video tutorial up at Channel 9 on MEF and Silverlight, posted by John Papa Introducing Blend 4 – For Silverlight, WPF and Windows Phone Christian Schormann has an early MIX10 post up about te new features in Expression Blend with regard to Silverlight, WPF, and WP7. Building your first Silverlight for Windows Phone Application Pete Brown has his first post up on building a WP7 app with the MIX10 bits. Lookups in DataGrid and DataForm with RIA Services Jeff Handley elaborates on a post by someone else about using lookup data in the DataGrid and DataForm with RIA Services Silverlight 4 + RIA Services - Ready for Business: Starting a New Project with the Business Application Template Brad Abrams is starting a series highlighting the key features of Silverlight 4 and RIA with the new releases. He has a post up Silverlight 4 + RIA Services - Ready for Business: Index, including links and source. Then in this first post of the series, he introduces the Business Application Template. Custom Window Chrome and Events Watch a tutorial video by Tim Heuer on creating custom chrome for OOB apps. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Informal Interviews: Just Relax (or Should I?)

  - by david.talamelli

  I was in our St Kilda Rd office last week and had the chance to meet up with Dan and David from GradConnection. I love what these guys are doing, their business has been around for two years and I really like how they have taken their own experiences from University found a niche in their market and have chased it. These guys are always networking. Whenever they come to Melbourne they send me a tweet to catch up, even though we often miss each other they are persistent. It sounds like their business is going from strength to strength and I have to think that success comes from their hard work and enthusiasm for their business. Anyway, before my meeting with ProGrad I noticed a tweet from Kevin Wheeler who was saying it was his last day in Melbourne - I sent him a message and we met up that afternoon for a coffee (I am getting to the point I promise). On my way back to the office after my meeting I was on a tram and was sitting beside a lady who was talking to her friend on her mobile. She had just come back from an interview and was telling her friend how laid back the meeting was and how she wasn't too sure of the next steps of the process as it was a really informal meeting. The recurring theme from this phone call was that 1) her and the interviewer got along really well and had a lot in common 2) the meeting was very informal and relaxed. I wasn't at the interview so I cannot say for certain, but in my experience regardless of the type of interview that is happening whether it is a relaxed interview at a coffee shop or a behavioural interview in an office setting one thing is consistent: the employer is assessing your ability to perform the role and fit into the company. Different interviewers I find have different interviewing styles. For example some interviewers may create a very relaxed environment in the thinking this will draw out less practiced answers and give a more realistic view of the person and their abilities while other interviewers may put the candidate "under the pump" to see how they react in a stressful situation. There are as many interviewing styles as there are interviewers. I think candidates regardless of the type of interview need to be professional and honest in both their skills/experiences, abilities and career plans (if you know what they are). Even though an interview may be informal, you shouldn't slip into complacency. You should not forget the end goal of the interview which is to get a job. Business happens outside of the office walls and while you may meet someone for a coffee it is still a business meeting no matter how relaxed the setting. You don't need to be stick in the mud and not let your personality shine through, but that first impression you make may play a big part in how far in the interview process you go. This article was originally posted on David Talamelli's Blog - David's Journal on Tap

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• SOA’s People Problem by Bob Rhubart

  - by JuergenKress

  Are reluctant passengers slowing down your SOA train? Based on my conversations with various experts in service-oriented architecture (SOA), the consensus is that SOA tools and technology have achieved a high level of maturity. Some even use the term industrialization to describe the current state of SOA. Given that scenario, one might assume that SOA has been wildly successful for every organization that has adopted its principles. Obviously SOA could not have achieved its current level of maturity and industrialization without having reached a tipping point in the volume of success stories to drive continued adoption. But some organizations continue to struggle with SOA. The problem, according to some experts, has little to do with tools or technologies. “One of the greatest challenges to implementing SOA has nothing to do with the intrinsic complexity behind a SOA technology platform,” says Oracle ACE Luis Augusto Weir, senior Oracle solution director at HCL AXON. “The real difficulty lies in dealing with people and processes from different parts of the business and aligning them to deliver enterprisewide solutions.” What can an organization do to meet that challenge? “Staff the right people,” says Weir. “For example, the role of a SOA architect should be as much about integrating people as it is about integrating systems. Dealing with people from different departments, backgrounds, and agendas is a huge challenge. The SOA architect role requires someone that not only has a sound architectural and technological background but also has charisma and human skills, and can communicate equally well to the business and technical teams.” The SOA architect’s communication skills are instrumental in establishing service orientation as the guiding principle across the organization. “A consistent architecture comprising both business services and IT services can comprehensively redefine the role of IT at the process level,” says Danilo Schmiedel, solution architect at Opitz Consulting. That helps to shift the focus from siloes to services and get SOA on track. To that end, Oracle ACE Director Lonneke Dikmans, a managing partner at Vennster, stresses the importance of replacing individual, uncoordinated projects with a focused program that promotes communication, cooperation, and service reuse. “Having support among lead developers and architects helps, as does having sponsors that see the business case and understand the strategic value,” she says. Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Bob Rhubard,OTN,Lonneke Dikmans,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• Oracle's Australian Graduate Recruitment Program

  - by david.talamelli

  I have been with Oracle for 5 years now and one thing that I have found that there is never a shortage of here is - Variety. Over the last 5 years I have had the opportunity to work on projects across various countries, across various technologies and skill-sets and also across various level of seniority. No two days are the same. One of the projects I was fortunate to be involved in occurred last year and it is one of the ones that is closest to me. Last year I was able to take responsibility for our 2011 Graduate Recruitment drive in Australia. Two weeks ago I went to Sydney to meet our Graduates who started in February 2011 with us and it was great to see them come to the end (or beginning actually) of our journey together. I am excited at the potential of what our Graduates careers will develop into here with us. I remember at our interviewing last year trying to explain life in Oracle, it is great to see those same Graduates with us now learning and developing life and business skills that I hope they will take with them in their professional careers. I was talking to one of my colleagues this week who mentioned the excitement and energy that our new Graduates bring is infectious, and I agree it really is. Our Graduates have a big learning curve ahead of them and they are about to start going on rotations into some of our Business Groups - but I think it is a great experience to see how a global company operates and pulls together to achieve results together. Here is a picture we took the other week of this year's Oracle Graduates (if any of our Graduates are reading this blog - it was great seeing you in NSW and I do wish you all the success here at Oracle) Once again Oracle's Graduate Program will be running in 2011 in Australia (Graduates will start in Jan/Feb 2012). The Oracle Australia Graduate Development Program is a one-year program consisting of orientation, formal training, project rotations in one core line of business and finally job placement. The formal training is a combination of structured development programs on soft skills and functional competencies via various delivery formats. Graduates are also expected to work in a team environment and complete multiple projects addressing real business challenges and at the time gaining a broad business understanding. For our Australia program we are hiring in our North Ryde and Melbourne offices. Resume submissions are being accepted now. First Round interviews will take place in June 2011 with Final Round interviews in July 2011. The Australia Graduate Program is open to Australian Residents and Citizens who are either in the final year of their studies or have graduated the previous year. For more details on Oracle and our Graduate Program visit our Campus website To express your interest, mail your resume to [email protected]

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• It's Coming: Chalk Talk with John

  - by Tanu Sood

  ...John Brunswick that is. Who is this John Brunswick, you ask? John Brunswick is an Enterprise Architect with Oracle. As an Oracle Enterprise Architect, John focuses on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology. What's more he is pretty handy with animation and digital videos as you will see shortly. Starting tomorrow, we will host a bi-weekly column with John called "Chalk Talk with John". Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} In our "Chalk Talk with John" series, John will leverage his skills, experience and expertise (& his passion in digital animation) to discuss technology in business terms or as he puts it "so my ma understands what I do for a living". Through this series, John will explore the practical value of Middleware in the context of two fictional communities, shared through analogies aligned to enterprise technology.  This format offers business stakeholders and IT a common language for understanding the benefits of technology in support of their business initiatives, regardless of their current level of technical knowledge. So, be sure to tune in tomorrow and every 2 weeks for "Chalk Talk with John".

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• The 2012 Gartner-FEI CFO Technology Survey -- Reviewed by Jeff Henley, Oracle Chairman

  - by Di Seghposs

  Jeff Henley and Oracle Business Analytics VP Rich Clayton break down the findings of the 2012 Gartner-FEI CFO Technology Survey.  The survey produced by Gartner gathers CFOs perceptions about technology, trends and planned improvements to operations.  Financial executives and IT professionals can use these findings to align spending and organizational priorities and understand how technology should support corporate performance.    Listen to the webcast with Jeff Henley and Rich Clayton - Watch Now » Download the full report for all the details -   Read the Report »        Key Findings ·        Despite slow economic growth, CFOs expect conservative, steady IT spending. ·        The CFOs role in IT investment has increased again in 2012. ·        The 45% of IT leaders that report to the CFO are more than report to any other executive, and represent an increase of 3%. ·        Business analytics needs technology improvement. ·        CFOs are focused on business analytics and business applications more than on technology. ·        Information, social, cloud and mobile technology trends are on CFOs' radar. ·        Focusing on corporate performance management (CPM) projects, 63% of CFOs plan to upgrade business intelligence (BI), analytics and performance management in 2012. ·        Despite advancements in strategy management technologies, CFOs still focus on lagging key performance indicators (KPIs) only. ·        A pace-layered strategy for applications is needed (92% of CFOs believe IT doesn't provide transformation/differentiation). ·        New applications in financial governance rank high on improving compliance and efficiency.

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• A brief introduction to BRM and architecture

  - by Yani Miguel

  Oracle Communications Billing and Revenue Management (Oracle BRM) is the telcos industry´s leading solution intended for communications service providers. This post encourages to know BRM starting with the basics. History Portal was a billing and revenue managament solution to communications industry created by Portal Software. In 2006 Oracle acquired Portal Software and the solution was renamed BRM. Today Oracle BRM is the first end-to-end packaged enterprise software suite for the communications industry, however BRM is just one more product in the catalog of OSS solutions that Oracle offers. BRM can bill and manage all communications services including wireline, wireless, broadband, cable, voice over IP, IPTV, music, and video. BRM Architecture BRM´s architecture consists of 4 layers or tiers. Through these layers are the data, bussines logic and interfaces to connect graphical client tools.Application tier This layer provides GUI client tools enabling communication to other layers through open APIs. Some BRM client applications are: Customer Center Pricing Center Universal Event Loader Web Server BRM Billing Application Collections Center Permissioning Center Furthermore, this layer is where are provided real-time external events. Bussines Process Tier Although all layers are equally important, I think it deserves more atention because in this tier BRM functionality is implemented. All functions that give life to BRM are in this layer coded in C language called Opcodes (System Processes in the image). Any changes or additional functionality should be made here, so when we try to customize the product, we will most of the time programming in this layer (Business Policies in the image).Bussines Process Tier Features: Implements Portal system functionalityValidates data from the application tierModifies Portal behavior through business policies. Business policies can by customized.Triggers external systems using event notification. Object Tier This layer is responsible for transfer the BRM requests into database language and translate BRM requests into external system requests. Without it, the business logic (data from Bussines Process Tier) could not be understood by the relational database. Data tier Data tier is responsable for the storage of BRM database and other external systems databases. External systems include credit card, tax, and directory servers. Finally, It's important to note that BRM is designed to easily integrate with the following solutions:AIA 2.4 Siebel CRM E-Business Suite - G/L onlyCommunications Services Gatekeeper Oracle BI Publisher. Personally, I think that BRM could improve migrating client-server architecture to a fully web platform that works with Oracle Middleware like any product of the Fusion Middleware family. Hopefully there are already initiatives in this area.

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• MDM Poised for Growth

  - by david.butler(at)oracle.com

  David Nixon, an Oracle colleague of mine, was doing some research on MDM the other day. He came up with some well founded insights that I thought I’d share with you. Gartner recently published a note asking “Should Organizations Using ERP 'Do' Master Data Management?”  It may seem a bit strange but that’s a question Gartner has been asked by a number of companies as organizations are beginning to understand the importance of data governance and data stewardship.  That’s because ERP Suites typically “focus on integrating their own applications within suites, but have little interest in making their suites interoperate with the applications or suites of other vendors.”  Therefore, Gartner is advising customers that “have deployed or plan to support multiple packaged application suites (even from the same vendor) that have different semantic data and/or process models” to add an MDM solution. And it appears that customers are taking note.  In a more recent note entitled “Search Analytics Trends: Master Data Management”, Gartner noted that MDM searches on gartner.com in November 2010 “were 300% higher than [in] May 2009, indicating the increased interest an importance that businesses are placing on MDM.”  Why the increased interest?  Moving towards a single version of the truth is a familiar theme, but customers are talking more about the underlying business value that this enables.  For example, businesses are talking about the need to fix master data before they can successfully move forward on SOA initiatives.  And the growing demands for compliance continue to be a major driver.  In short, companies are talking more about specific and tangible business value, and they are looking for help creating business cases for an MDM initiative. Why This Matters Gartner’s notes make three things clear.  First, MDM is poised for growth as organizations gain a greater understanding for it and the need they have.  Many are still sorting it out, but the demand is growing and is sure to rise.  Second, any organization with a heterogeneous computing environment should invest in MDM.  Even solutions from the same vendor may have different data models and could benefit from MDM.  But the key to growth, or which vendors will benefit the most from it, is the third and perhaps most critical point: companies need help with the business case for MDM. Oracle can help your organization build a compelling business case for MDM. We have seen our 1100+ MDM customers gain competitive advantages in a wide variety of implementations. Give us a ring.

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• links for 2011-03-08

  - by Bob Rhubart

  The Empowered Business "Someone needs to be the enterprise parent that asks the question, “do you really need that?” It may be a shiny new thing, but does it make a difference in the ability to accomplish the strategy and goals?" - Enterprise Architect Todd Biske (tags: enterprisearchitecture) Knowledge Workers in the British Raj "While we’ve used technology to change business, business has also evolved to the point that it’s changing how we think about and use technology." - Peter Evans Greenwood (tags: enterprisearchitecture enterprise2.0) Arun Gupta, Miles to go ...: OTN Developer Day Boston 2011 - Slides & Trip Report Arun Gupta shares slides from his Developer Day presentations. (tags: oracle otn java) Use WLST to Delete All JMS Messages From a Destination (James Bayer's Blog) James Bayer responds to a question. (tags: oracle otn weblogic jms) Triangle Circle Square: Apex in the Amazon Cloud Scott Wesley shares several links to resources covering Oracle Apex on an Amazon EC2 instance. (tags: oracle apex ec2 amazon cloud) William Vambenepe: Reading IBM's proposed standard for Cloud Architecture The always entertaining William Vambenepe gives IBM's proposed Cloud standards the full Ebert. (tags: oracle cloud ibm standards) Government Information Group Cloud Computing Research Study "The twin pressures of reduced budgets and the need for greater efficiency have led the federal government to strongly promote cloud computing as a solution whenever possible." (tags: cloudcomputing cloud) The Ron Batra Blog: Technology Whispers: Top 10 Reasons to go ExaData "Continuing my exploration of ExaData, I thought I'd take a minute to consolidate my thoughts into key reasons for which Oracle ExaData could be a good fit for your needs." - Oracle ACE Director Ron Batra (tags: oracle oracleace exadata) Oracle WebCenter: Composite Applications & Mash-Ups (Oracle Enterprise 2.0 Blog) "The new Business Mash-up editor allows business users to take any Oracle Application or 3rd party application and wire the backend data sources or APIs to a rich set of visualizations and reuse them in mashups." (tags: oracle webcenter enterprise2.0) Antonio Romero: Great Discussion of ETL and ELT Tooling in TDWI Linkedin Group Antonio says: "There’s a great discussion of ETL and ELT tooling going on in the official TDWI Linkedin group, under the heading 'How Sustainable is SQL for ETL?' It delves into a wide range of topics." (tags: oracle linkedin etl elt) YouTube - Bunny Inc. - Episode 1. Mr. CIO meets Mr. Executive Manager Yes, it's a commercial. But it's well done and it's funny. (tags: e20 enterprise2.0 webcenter) Markus Eisele: Both Weblogic and Glassfish are strategic products for Oracle Oracle ACE Director Markus Eisele shares selected quotes pulled from the recent TechCast Live interview with Oracle's Anil Gaur and Adam Leftik (tags: oracle java weblogic glassfish) How to become an Oracle SOA expert? (SOA Partner Community Blog) Jurgan Kress shares info and links for those interested in capitalizing on SOA. (tags: oracle soa)

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• Oracle WebCenter: Social Networking & Collaboration

  - by kellsey.ruppel(at)oracle.com

  We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how the new release of Oracle WebCenter provides unprecedented Social Networking and Collaboration.We recently talked with Carin Chan, Principal Product Manager at Oracle, around the topic of Social Networking and Collaboration. In today’s work environment, employees have come to expect social and collaborative services to augment their work environment. Whether it is to post a blog or to poll fellow coworkers, employees expect and demand access to highly integrated, collaborative work environments that allow them to quickly contribute at work -- whether it is to make informed decisions, contribute on projects, or share knowledge.Social and collaborative services from Oracle WebCenter add an immeasurable amount of value to achieving a modern user experience. Oracle WebCenter Services provides rich and comprehensive social computing services that include services such as wikis, blogs, instant messaging, presence, activity streams and graphs, and polls/surveys that offer employees access to rich collaborative services to work efficiently.Employees can create pages or spaces that mix and match collaborative services while bringing in data from other applications to share with groups, teams, or organizations. These out of the box social and collaborative services include: People Connections and Activity Streams enable users to quickly assemble and visualize their social business networks and track user activities.Activity Graphs tracks all user activities in real-time and gathers intelligence about these users, their connections and the way they use information to make educated recommendations and provide on the spot information discovery.Wikis and blogs enable the community authoring of documents and sharing of ideas and also allow for the gathering of feedback and comments on those ideas.Tags and links allow users to easily mark, connect and share information with others.RSS feeds are available to track new or changed information related to discussion forums, processes or activities in an Oracle WebCenter environment.Discussion forums enable sharing of group knowledge and easy creation of communities around specific topics.Announcements allow you to manage and publish important news to your user base.Instant Messaging and Presence enable real-time awareness and communication with available users in the context of a business task.Web and Voice Conferencing enables real-time communication with internal and external business users.Lists provide a way to manage list data directly on the web as well as export and import it from and to Microsoft Excel.Oracle WebCenter Analytics provides comprehensive reporting metrics on activity and content usage within portals or composite applications.Activity Streams allow you to track activities and visualize your business networks.While being able to integrate into your portal deployment, these services are also integrated into how users are already working. This includes integration with software such as Microsoft Outlook, Microsoft Office and mobile devices such as the Apple iPhone. These services are just a tip of the iceberg regarding social and collaborative services that Oracle WebCenter has to offer your employees. Be sure to keep checking back this week for in future posts, we’ll delve deeper into a few of these collaborative services and discuss how a combination of collaborative services offer a better portal deployment to empower business users. Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, social, activity streams, blogs, wikis

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• ACORD LOMA 2010: Building Insurance Companies in the Clouds

  - by [email protected]

  Chuck Johnston, vice president of global strategy and alliances for Oracle Insurance, participated in a featured speaking session at ACORD LOMA 2010. He provides an update on his discussions with insurers at the show and after his presentation. Every year I always make a point of walking the show floor at the ACORD LOMA technology conference to visit with colleagues and competitors, and try to get a feel for which way the industry will move over the next 12 months. Insurers are looking for substance in cloud (computing), trying to mix business with pleasure (monetizing social networks), and expect differentiation through commodity (Software as a Service). The disconnect at this show is that most vendors are still struggling with creating a clear path from Facebook to customer intimacy, SaaS to core cost savings and clouds to ubiquitous presence. Vendors need to find new ways to help insurers find the real value in these potentially disruptive technologies by understanding the changes coming to the insurance business and how these new technologies impact the new insurance business. Oracle's approach to understanding the evolving insurance industry comes from a discussion with our customers in our Insurance CIO Council, where one of our customers suggested we buy an insurance company to really understand our customers. We have decided to do the next best thing and build our own model of an insurance company, Alamere Insurance, that uses the latest technologies to transform its own business. Alamere will never issue an actual policy, but it does give us a framework to consider the impacts of changes in the insurance landscape and how Oracle technology meets the challenge or needs to evolve to help our customers be successful. In preparing for my talk at the conference using Alamere as my organizing theme, I found myself reading actuarial memoranda on CSO table changes and articles on underwriting theory that really made me think about my customer's problems first and foremost, and then how Oracle technology can provide answers. As much as I prefer techno-thrillers and sci-fi novels to actuarial papers for plane reading, I got very excited about the idea of putting myself back in the customer shoes I haven't worn in a decade, and really looking at how Oracle can power the Adaptive Insurance Enterprise. Talking to customers and industry people after the session, the idea of Alamere seemed to excite people and I got a lot of suggestions as to what lines of business we should model and where we should focus first on technology uptake. One customer said to a colleague that Oracle's attempt to "share their pain" was unique among vendors. More about Alamere, and the Adaptive Insurance Enterprise next time. Chuck Johnston is vice president of global strategy and alliances for Oracle Insurance.

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• MySQL and Hadoop Integration - Unlocking New Insight

  - by Mat Keep

  “Big Data” offers the potential for organizations to revolutionize their operations. With the volume of business data doubling every 1.2 years, analysts and business users are discovering very real benefits when integrating and analyzing data from multiple sources, enabling deeper insight into their customers, partners, and business processes. As the world’s most popular open source database, and the most deployed database in the web and cloud, MySQL is a key component of many big data platforms, with Hadoop vendors estimating 80% of deployments are integrated with MySQL. The new Guide to MySQL and Hadoop presents the tools enabling integration between the two data platforms, supporting the data lifecycle from acquisition and organisation to analysis and visualisation / decision, as shown in the figure below The Guide details each of these stages and the technologies supporting them: Acquire: Through new NoSQL APIs, MySQL is able to ingest high volume, high velocity data, without sacrificing ACID guarantees, thereby ensuring data quality. Real-time analytics can also be run against newly acquired data, enabling immediate business insight, before data is loaded into Hadoop. In addition, sensitive data can be pre-processed, for example healthcare or financial services records can be anonymized, before transfer to Hadoop. Organize: Data is transferred from MySQL tables to Hadoop using Apache Sqoop. With the MySQL Binlog (Binary Log) API, users can also invoke real-time change data capture processes to stream updates to HDFS. Analyze: Multi-structured data ingested from multiple sources is consolidated and processed within the Hadoop platform. Decide: The results of the analysis are loaded back to MySQL via Apache Sqoop where they inform real-time operational processes or provide source data for BI analytics tools. So how are companies taking advantage of this today? As an example, on-line retailers can use big data from their web properties to better understand site visitors’ activities, such as paths through the site, pages viewed, and comments posted. This knowledge can be combined with user profiles and purchasing history to gain a better understanding of customers, and the delivery of highly targeted offers. Of course, it is not just in the web that big data can make a difference. Every business activity can benefit, with other common use cases including: - Sentiment analysis; - Marketing campaign analysis; - Customer churn modeling; - Fraud detection; - Research and Development; - Risk Modeling; - And more. As the guide discusses, Big Data is promising a significant transformation of the way organizations leverage data to run their businesses. MySQL can be seamlessly integrated within a Big Data lifecycle, enabling the unification of multi-structured data into common data platforms, taking advantage of all new data sources and yielding more insight than was ever previously imaginable. Download the guide to MySQL and Hadoop integration to learn more. I'd also be interested in hearing about how you are integrating MySQL with Hadoop today, and your requirements for the future, so please use the comments on this blog to share your insights.

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• WebCenter Customer Spotlight: Instituto Mexicano de la Propiedad Industrial

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryInstituto Mexicano de la Propiedad Industrial (IMPI) is a decentralized  federal agency with the goals of protecting and ensuring awareness of industrial property rights in Mexico. IMPI  business objectives were to increase efficiency, improve client service, accelerate services to the public and reduce paper use by digitizing management of necessary documentation for patent and trademark submissions and approvals. IMPI  implemented  Oracle WebCenter Content to develop electronic inquiry service by digitizing and managing documents and a public Web site making patent-related information easily available online. With the implemented solution IMPI increased the number of monthly inquires from 200 in person consultations to 80,000 electronic consultations and the number of trademark record inquiries from 30,000 to 300,000. Company OverviewInstituto Mexicano de la Propiedad Industrial (IMPI) is a decentralized federal agency with the goals of protecting and ensuring awareness of industrial property rights in Mexico. IMPI is responsible for registering and publicizing inventions, distinctive signs, trademarks, and patents. In addition to its Mexico City headquarters, IMPI has five regional offices.  Business Challenges IMPI  business objectives were to increase efficiency by automating internal operations and patent and trademark-related procedures and services, improve client service by simplifying patent and trademark procedures, accelerate services to the public and reduce paper use by digitizing management of necessary documentation for patent and trademark submissions and approvals. Solution DeployedIMPI worked with Oracle Consulting to implement Oracle WebCenter Content to develop electronic inquiry service - services that were previously provided in person only - by digitizing and managing documents. They use Oracle Database 11g, Enterprise Edition to manage data for all mission-critical systems, automating patent and trademark transactions, providing consistent, readily available, and accurate data. IMPI developed a Web site to support newly digitized information with simple and flexible interfaces, making patent-related information easily available online to the public. Business ResultsWith the implemented solution IMPI increased the number of monthly inquires  from 200 in person consultations to 80,000 electronic consultations and the number of trademark record inquiries from 30,000 to 300,000. “Oracle WebCenter Content structure is unique. It lets us separately manage communication with other applications and databases, and performs content management itself. It’s a stable tool, at an appropriate cost, that lets us develop and provide reliable electronic services.” Eugenio Ponce de León, Divisional Director of Systems and Technology, Instituto Mexicano de la Propiedad Industrial Additional Information Instituto Mexicano de la Propiedad Customer Snapshot Oracle WebCenter Content

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• WebCenter Customer Spotlight: spectrumK Holding GmbH

  - by me

  Author: Peter Reiser - Social Business Evangelist Oracle WebCenter Solution Summary spectrumK Holding GmbH was founded in 2007 by various German health insurance funds and national insurance associations and is a service provider for the healthcare market, covering patient care management, financial management, and information management, as well as payment services and legal counseling. spectrumK Holding GmbH business objectives was to implement innovative new Web-based services and solution systems for health insurance funds by integrating a multitude of isolated solutions from different organizations. Using Oracle WebCenter Portal, Oracle WebCenter Content, and Site Studio, the customer created a multiple-portal environment and deployed the 1st three applications for patient receipt, a medication navigator, and disability information. spectrumK Holding GmbH accelerated time-to-market for new features by reducing the development time, achieved 40% development and cost savings using standard modules and realized 80% overall savings using the Oracle multiple portal environment, as compared to individual installations. Company Overview spectrumK Holding GmbH was founded in 2007 by various company health insurance funds and national insurance associations. A service provider for the healthcare market, spectrumK consists of one holding company and four operative subsidiaries. Its broad product portfolio of compulsory health funds covers patient care management, financial management, and information management, as well as payment services and legal counseling. Business ChallengesspectrumK Holding GmbH business objectives were to implement innovative new Web-based services and solution systems for the health insurance funds by integrating a multitude of isolated solutions from different organizations. Specifically, spectrumK was looking to: Establish a portal-based environment to provide health coverage information services to the insured, with the option to integrate a multitude of isolated solutions from different organizations Implement innovative new Web-based spectrumK service products and solutions systems for health insurance funds Lower costs while improving services for the health fund’s clients Find an infrastructure that supports the small development team in efficient implementation and operation of the solution Reuse standard modules while enabling easy, inexpensive adaptations to customer-specific corporate requirements Solution Deployed spectrumK Holding GmbH created a multiple-portal environment, called “KundenCenter+“ which is based on the integration of Oracle WebCenter Portal, Oracle WebCenter Content, and Site Studio. They initiated and launched the first three of the company’s KundenCenter+, Oracle-based modules for patient receipt, a medication navigator, and disability information, with numerous successful deployments and individual customer environment adaptations. Business ResultsspectrumK Holding GmbH accelerated time-to-market for new features by reducing the development time, achieved 40% development and cost savings using standard modules and realized 80% overall savings using the Oracle multiple portal environment, as compared to individual installations Additional Information  spectrumK Holding GmbH Snapshot Oracle WebCenter Suite Oracle Customer Support Oracle Consulting Oracle WebCenter Content

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• WebCenter Customer Spotlight: Institute of Financing for Agriculture and Fisheries

  - by kellsey.ruppel

   Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryThe Institute of Financing for Agriculture and Fisheries (IFAP) provides access, process payments, and oversee the application of EU and domestic funds distribution to individuals and companies. IFAP business objectives were to establish electronic processing of EU funds, improve relations between government agencies and public in compliance with the International Organization for Standardization (ISO) requirements for information management and security They implemented a complete solution for managing the entire document content life cycle through the use of Oracle WebCenter Content and Oracle WebCenter Capture. IFAP improved relationships with the public by accelerating payments electronically to individuals and organizations engaged in agriculture and fisheries, which is much easier, faster, and more secure than paper-based payments and the solution complies with ISO information and security requirements.  Company OverviewAs part of the Ministry of Agriculture, Rural Development, and Fisheries, the mission of the Institute of Financing for Agriculture and Fisheries (IFAP) is to provide access, process payments, and oversee the application of European Union (EU) and domestic funds distribution to individuals and companies engaged in the agriculture, rural development, and fisheries industries. Business ChallengesIFAP main business objective was to establish electronic processing of EU funds invested in agriculture and fisheries, improve relations between government agencies and the public and  comply with International Organization for Standardization (ISO) requirements for information management and security systems regarding access to stored documents. Solution DeployedIFAP implemented a complete solution for managing the entire document content life cycle through the use of Oracle WebCenter Content and Oracle WebCenter Capture.  The use of paper was replaced with digital formats, accelerating internal processes and ensuring compliance with ISO requirements Business Results Scalability The number of documents included and managed in the document system, called iDOC, increased to a total of 490,847, of which 103,298 are internally generated, 113,824 are digitized correspondence, and 264,870 are forms that have been digitized or received via the institute’s Web site. Efficiency  IFAP improved relationships with the public by accelerating payments electronically to individuals and organizations engaged in agriculture and fisheries, which is much easier, faster, and more secure than paper-based payments. The overall productivity increased through the use of digital formats and citizens’ ID cards as digital signatures. Compliance The implemented solution complies with International Organization for Standardization (ISO) requirements for information management and security systems regarding access to stored documents. Oracle Products and Services IFAP Customer Snapshot Oracle WebCenter Content Oracle WebCenter Capture Oracle Application Server Oracle Forms Oracle Reports

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