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• Cannot Send Item error in Outlook - permissions to registry?

  - by Tim Alexander

  The issue I am trying to solve is to do with users getting a Cannot Send Item error in Outlook 2007 connecting to Exchange 2007. Basically if there is an image in the email (either one they have pasted in or one from another email in the chain) they get a "Cannot Send Item" error. Initially thought it was a citrix issue but users get it when they RDP to a server as well. Changing the message to Rich Text works 80% of the time but I do not think this is a solution but more of a temporary workaround. After some troubleshooting we found that the error can be fixed by adding the user as a member of the local power users group. of course this is not really a fix. My thoughts were that the ability of a power user to add/remove software may give them more access to the registry which might allow them to get round a restriction that is in place for a normal user. I have tried going through a procmon but the wealth of information is confusing. It initially looked like it may be an Outlook 2007 email security setting but this does not change between power user and normal user (set to 1 in the registry, "Use the security setting from Outlook Security Settings Public Folders"). I am struggling to fine tune my troubleshooting to work out exactly what is blocking it. Has anyone had an experience with an error similar to this? Or are there any tips for trying to track down issues via procmon as I must admit my approach seems somewhat lacking :) EDIT: So I have trawled through the two logs we have from process monitor (one as a power user and one a normal user). annoyingly I can find no obvious difference where something is denied access. There are more access denied events in the normal user log but these are quickly followed by sucessful entries to the same path fractions of a second later. The only thing that does stand out is an access denied to HKCR.html. This does not even appear in the power user version of the log. From what I understand this helps determine the default browser which ties in nicely with the fact that 9 out of 10 times you can send the message as Rich Text. EDIT: Looks like KB2509470 was causing the issue. Not really sure why but when I can work out what it does and why it causes the problem will post here unless anyone beats me to it!

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• routing through multiple subinterfaces in debian

  - by Kstro21

  my question is as simple as the title, i have a debian 6 , 2 NICs, 3 different subnets in a single interface, just like this: auto eth0 iface eth0 inet static address 192.168.106.254 netmask 255.255.255.0 auto eth0:0 iface eth0:0 inet static address 172.19.221.81 netmask 255.255.255.248 auto eth0:1 iface eth0:1 inet static address 192.168.254.1 netmask 255.255.255.248 auto eth1 iface eth1 inet static address 172.19.216.3 netmask 255.255.255.0 gateway 172.19.216.13 eth0 is conected to a swith with 3 differents vlans, eth1 is conected to a router. No iptables DROP, so, all traffic is allowed. Now, passing the traffic through eth0 is OK, passing the traffic through eth0:0 is OK, but, passing the traffic through eth0:1 is not working, i can ping the ip address of that sub interface from a pc where this ip is the default gateway, but can't get to servers in the subnet of the eth1 interface, the traffic is not passing, even when i set the iptables to log all the traffic in the FORWARD chain and i can see the traffic there, but, the traffic is not really passing. And the funny is i can do any the other way around, i mean, passing from eth1 to eth0:1, RDP, telnet, ping, etc, doing some work with the iptable, i manage to pass some traffic from eth0:1 to eth1, the iptables look like this: iptables -t nat PREROUTING -d 192.168.254.1/32 -p tcp -m multiport --dports 25,110,5269 -j DNAT --to-destination 172.19.216.1 iptables -t nat PREROUTING -d 192.168.254.1/32 -p udp -m udp --dport 53 -j DNAT --to-destination 172.19.216.9 iptables -t nat PREROUTING -d 192.168.254.1/32 -p tcp -m tcp --dport 21 -j DNAT --to-destination 172.19.216.11 iptables -t nat POSTROUTING -s 172.19.216.0/24 -d 172.19.221.80/29 -j SNAT --to-source 172.19.221.81 iptables -t nat POSTROUTING -s 172.19.216.0/24 -d 192.168.254.0/29 -j SNAT --to-source 192.168.254.1 iptables -t nat POSTROUTING -s 172.19.216.0/24 -o eth0 -j SNAT --to-source 192.168.106.254 dong this is working, but,it is really a headache have to map each port with the server, imagine if i move the service from server, so, now i have doubts: can debian route through multiple subinterfaces?? exist a limit for this?? if not, what i'm doing wrong when i have the same setup with other subnets and it is working ok?? without the iptables rules in the nat, it doesn't work thanks and i hope good comments/answers

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• How to encrypt dual boot windows 7 and xp (bitlocker, truecrypt combo?) on sdd (recommended?)

  - by therobyouknow

  I would like to setup a dual boot Windows 7 and Windows XP laptop/notebook computer where each operation system's partition is fully encrypted. I would like to do this on a SSD - a 128Gb Crucial M4. My research Dual boot of truecrypt encrypted OSs on one drive (not possible - in Truecript 7.x at time of writing) This cannot be done on a standard Truecrypt setup - it will only support encrypting one of the operating systems. I have tried this and also read about it here on superuser.com However, I did see a solution here that uses grub4dos as the initial bootloader to chain to separate truecrypt encrypted OSs, in my case Windows 7 and Windows XP: http://yyzyyz.blogspot.co.uk/2010/06/truecrypt-how-to-encrypt-multiple.html I am not going to consider this solution as it relies upon some custom code for use in the bootloader that is provided by the author. I would prefer a solution that can be fully understood so that I can be sure that there is nothing undesirable occuring (i.e. malware or just simply bugs in the code). I would like to believe such a solution doesn't have those risks but I can't be sure. BitLocker and Truecrypt combination - possible solution? So I am now considering a combination of encryption programs: I now aim to encrypt Windows XP with Truecrypt and Windows 7 with BitLocker. Assuming Truecrypt bootloader can boot into non-Truecrypt OSs (e.g. via hitting Escape to go to another menu), then this solution may be viable. SSDs and Encryption (use fastest possible spinning hard disk instead (?)) I read on various superuser.com posts and elsewhere that current SSDs are not suited to whole drive encryption for various reasons: impact of performance algorithms that give SSDs advantage over spinning harddisks. Algorithms used in compression of data for example. Wear on the SSD, shortening its life Security issues whereby data is repeated, as indicated in some Truecrypt documentation So I am now considering not using SSD. But with the aim to have the fastest drive possible, I am considering using the Western Digital Scorpion black 2.5" 7200rpm harddisk as this appears to be top rated among spinning platter-based harddrives (don't work for Western Digital). Summary So to achieve whole drive encrypted dual boot Windows 7 and Windows XP with minimal performance impact I intend to use a combination of Truecrypt and Bitlocker on a top-rated conventional spinning platter-based harddisk. Questions Will my summary: achieve whole disk encryption of the dual-boot Windows XP, Windows 7? OR an you suggest a simpler solution, including one that only requires only Truecrypt (BitLocker not available on XP). Or another encryption tool, including paid-for? provide the highest performance. Am I correct to avoid using SDD with encryption for the reasons I discovered? Are the concerns about SSDs and encryption still very real (some articles I read go back to 2010) Thanks for your input!

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• Apache certificates for some urls not working

  - by Vegaasen

  We are having a rather strange problem with a Apache-installation. Here is a short summary: Currently I'm setting up Apache with https, and server-certificates. This is fairly easy and works straight out of the box - as expected. This is the configuration for this setup: Listen 443 SSLEngine on SSLCertificateFile "/progs/apache/ssl/example-site.no.pem" SSLCertificateKeyFile "/progs/apache/ssl/example-site.no.key" SSLCACertificateFile "/progs/apache/ssl/ca/example_root.pem" SSLCADNRequestFile "/progs/apache/ssl/ca/example_intermediate.pem" SSLVerifyClient none SSLVerifyDepth 3 SSLOptions +StdEnvVars +ExportCertData RequestHeader set ssl-ClientCert-Subject-CN "%{SSL_CLIENT_S_DN}s" RewriteEngine On ProxyPreserveHost On ProxyRequests On SSLProxyEngine On ... <LocationMatch /secureStuff/$> SSLVerifyClient require Order deny,allow Allow from All </LocationMatch> ... <Proxy balancer://exBalancer> Header add Set-Cookie "EX_ROUTE=EB.%{BALANCER_WORKER_ROUTE}e; path=/" env=BALANCER_ROUTE_CHANGED BalancerMember http://10.0.0.1:7200 route=ee1 retry=300 flushpackets=off keepalive=on BalancerMember http://10.0.0.2:7200 route=ee2 retry=300 flushpackets=off keepalive=on status=+H ProxySet stickysession=EX_ROUTE scolonpathdelim=Off timeout=10 nofailover=off failonstatus=505 maxattempts=1 lbmethod=bybusyness Order deny,allow Allow from all </Proxy> RewriteCond %{REQUEST_URI} !^/index.html [NC] RewriteRule ^/(.*)$ balancer://exBalancer/$1 [P,NC] ProxyPassReverse / balancer://exBalancer/ Header edit Set-Cookie "(.*)" "$1;HttpsOnly" ... So - everything works fine and as expected for all of the pages that are not a part of the LocationMatch-directive. When requesting something that matches the LocationMatch-directive, I'm asked for a certificate (hence the SSLVerifyClient required attribute) - and getting all the correct certificates in my browser that is based on the root/intermediate chain. After choosing a certificate and clicking "OK", this is what pops up in the apache logs: [ssl:info] [pid 9530:tid 25] [client :43357] AH01998: Connection closed to child 86 with abortive shutdown ( [Thu Oct 11 09:27:36.221876 2012] [ssl:debug] [pid 9530:tid 25] ssl_engine_io.c(1171): (70014)End of file found: [client 10.235.128.55:45846] AH02007: SSL handshake interrupted by system [Hint: Stop button pressed in browser?!] And this just spams the logs. What is happening here? I can see this configuration working on my local machine, but not on one of our servers. There is no configration differences between the servers, only minor application-wise-changes. I've tried the following: 1) Removing CA-certificate-checking (works) 2) Adding required CA-certificate for the whole site (works) 3) Adding "SSLVerifyClient optional" does not work 4) ++ Server/Application Information Local: -OpenSSL v.1.0.1x -Apache 2.4.3 -Ubuntu -mpm: event -every configuration should be turned on (failing) server: -OpenSSL 0.9.8e -Apache 2.4.2 -SunOS -mpm: worker -every configuration should be turned on Please let me know if more information is needed, I'll provide it instantly. Brief sum-up: -Running apache 2.4 -Server certificates works just fine -Client certificates for some /Locations does not work, fails with errors PS: Could it be related with the OpenSSL version and the "Renegotiation" stuff related to TLS/SSLv3?

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• Why can't we reach some (but not all) external web service via VPN connection?

  - by Paul Haldane

  At work (UK university) we use a set of Windows servers running WS2008R2 and RRAS which offer VPN service to students in our accommodation. We do this to associate the network connections with individuals. Before they've connected to the VPN all they can talk to is the stuff thats needed to setup the VPN and a local web site with documentation on how to connect. Medium term we'll probably replace this but it's what we're using at the moment. VPN on the 2008 servers allocates client a private (10.x) address. Access to external sites is through NAT on the campus routers (same as any other directly connected client on a private address). Non-VPN connections aren't seeing this problem. Older servers run WS 2003 and ISA2004. That setup works but has become unreliable under load. Big difference there was that we were allocating non-RFC1918 addresses to the clients (so no NAT required). Behaviour we're seeing is that once connected to the VPN, clients can reach local web sites (that is sites on the campus network) but only some external sites. It seems (but this may be chance) that the sites we can reach are Google ones (including YouTube). We certainly have trouble reaching Microsoft's Office 365 service (which is a pain because that's where mail for most of our students is). One odd bit of behaviour is that clients can fetch (using wget on a Windows 7 client) http://www.oracle.com/ (which gets a 301 redirect) but hangs when asked to fetch http://www.oracle.com/index.html (which is what the first URL redirects to). Access works reliably if we configure clients to use our local web proxies (Squid). My gut tells me that this is likely to be something in the chain dropping replies either based on HTTP inspection or the IP address in the reply. However I'm puzzled about why we're seeing this with the VPN clients. Plan for tomorrow (when I'm back in the office) is to setup a web server on external connection so that we can monitor behaviour at both ends of the conversation (hoping that the problem manifests itself with our test server). Any suggestions for things we should be looking at?

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• AGENT: The World's Smartest Watch

  - by Rob Chartier

  AGENT: The World's Smartest Watch by Secret Labs + House of Horology Disclaimer: Most if not all of this content has been gleaned from the comments on the Kickstarter project page and comments section. Any discrepancies between this post and any documentation on agentwatches.com, kickstarter.com, etc.., those official sites take precedence. Overview The next generation smartwatch with brand-new technology. World-class developer tools, unparalleled battery life, Qi wireless charging. Kickstarter Page, Comments Funding period : May 21, 2013 - Jun 20, 2013 MSRP : $249 Other Urls http://www.agentwatches.com/ https://www.facebook.com/agentwatches http://twitter.com/agentwatches http://pinterest.com/agentwatches/ http://paper.li/robchartier/1371234640 Developer Story The first official launch of the preview SDK and emulator will happen on 20-Jun-2013.  All development will be done in Visual Studio 2012, using the .NET Micro Framework SDK 2.3.  The SDK will ship with the first round of the expected API for developers along with an emulator. With that said, there is no need to wait for the SDK.  You can download the tooling now and get started with Apps and Faces immediately.  The only thing that you will not be able to work with is the API; but for example, watch faces, you can start building the basic face rendering with the Bitmap graphics drawing in the .NET Micro Framework.   Does it look good? Before we dig into any more of the gory details, here are a few photos of the current available prototype models.   The watch on the tiny QI Charter   If you wander too far away from your phone, your watch will let you know with a vibration and a message, all but one button will dismiss the message.   An app showing the premium weather data!   Nice stitching on the straps, leather and silicon will be available, along with a few lengths to choose from (short, regular, long lengths). On to those gory details…. Hardware Specs Processor 120MHz ARM Cortex-M4 processor (ATSAM4SD32) with secondary AVR co-processor Flash & RAM 2MB of onboard flash and 160KB of RAM 1/4 of the onboard flash will be used by the OS The flash is permanent (non-volatile) storage. Bluetooth Bluetooth 4.0 BD/EDR + LE Bluetooth 4.0 is backwards compatible with Bluetooth 2.1, so classic Bluetooth functions (BD/EDR, SPP/AVRCP/PBAP/etc.) will work fine. Sensors 3D Accelerometer (Motion) ST LSM303DLHC Ambient Light Sensor Hardware power metering Vibration Motor (You can pulse it to create vibration patterns, not sure about the vibration strength - driven with PWM) No piezo/speaker or microphone. Other QI Wireless Charging, no NFC, no wall adapter included Custom LED Backlight No GPS in the watch. It uses the GPS in your phone. AGENT watch apps are deployed and debugged wirelessly from your PC via Bluetooth. RoHS, Pb-free Battery Expected to use a CR2430-sized rechargeable battery – replaceable (Mouser, Amazon) Estimated charging time from empty is 2 hours with provided charger 7 Days typical with Bluetooth on, 30 days with Bluetooth off (watch-face only mode) The battery should last at least 2 years, with 100s of charge cycles. Physical dimensions Roughly 38mm top-to-bottom on the front face 35mm left-to-right on the front face and around 12mm in depth 22mm strap Two ~1/16" hex screws to attach the watch pin The top watchcase material candidates are PVD stainless steel, brushed matte ceramic, and high-quality polycarbonate (TBD). The glass lens is mineral glass, Anti-glare glass lens Strap options Leather and silicon straps will be available Expected to have three sizes Display 1.28" Sharp Memory Display The display stays on 100% of the time. Dimensions: 128x128 pixels Buttons Custom "Pusher" buttons, they will not make noise like a mouse click, and are very durable. The top-left button activates the backlight; bottom-left changes apps; three buttons on the right are up/select/down and can be used for custom purposes by apps. Backup reset procedure is currently activated by holding the home/menu button and the top-right user button for about ten seconds Device Support Android 2.3 or newer iPhone 4S or newer Windows Phone 8 or newer Heart Rate monitors - Bluetooth SPP or Bluetooth LE (GATT) is what you'll want the heart monitor to support. Almost limitless Bluetooth device support! Internationalization & Localization Full UTF8 Support from the ground up. AGENT's user interface is in English. Your content (caller ID, music tracks, notifications) will be in your native language. We have a plan to cover most major character sets, with Latin characters pre-loaded on the watch. Simplified Chinese will be available Feature overview Phone lost alert Caller ID Music Control (possible volume control) Wireless Charging Timer Stopwatch Vibrating Alarm (possibly custom vibrations for caller id) A few default watch faces Airplane mode (by demand or low power) Can be turned off completely Customizable 3rd party watch faces, applications which can be loaded over bluetooth. Sample apps that maybe installed Weather Sample Apps not installed Exercise App Other Possible Skype integration over Bluetooth. They will provide an AGENT app for your smartphone (iPhone, Android, Windows Phone). You'll be able to use it to load apps onto the watch.. You will be able to cancel phone calls. With compatible phones you can also answer, end, etc. They are adopting the standard hands-free profile to provide these features and caller ID.

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• The Challenge with HTML5 – In Pictures

  - by dwahlin

  I love working with Web technologies and am looking forward to the new functionality that HTML5 will ultimately bring to the table (some of which can be used today). Having been through the div versus layer battle back in the IE4 and Netscape 4 days I think we’re headed down that road again as a result of browsers implementing features differently. I’ve been spending a lot of time researching and playing around with HTML5 samples and features (mainly because we’re already seeing demand for training on HTML5) and there’s a lot of great stuff there that will truly revolutionize web applications as we know them. However, browsers just aren’t there yet and many people outside of the development world don’t really feel a need to upgrade their browser if it’s working reasonably well (Mom and Dad come to mind) so it’s going to be awhile. There’s a nice test site at http://www.HTML5Test.com that runs through different HTML5 features and scores how well they’re supported. They don’t test for everything and are very clear about that on the site: “The HTML5 test score is only an indication of how well your browser supports the upcoming HTML5 standard and related specifications. It does not try to test all of the new features offered by HTML5, nor does it try to test the functionality of each feature it does detect. Despite these shortcomings we hope that by quantifying the level of support users and web developers will get an idea of how hard the browser manufacturers work on improving their browsers and the web as a development platform. The score is calculated by testing for the many new features of HTML5. Each feature is worth one or more points. Apart from the main HTML5 specification and other specifications created the W3C HTML Working Group, this test also awards points for supporting related drafts and specifications. Some of these specifications were initially part of HTML5, but are now further developed by other W3C working groups. WebGL is also part of this test despite not being developed by the W3C, because it extends the HTML5 canvas element with a 3d context. The test also awards bonus points for supporting audio and video codecs and supporting SVG or MathML embedding in a plain HTML document. These test do not count towards the total score because HTML5 does not specify any required audio or video codec. Also SVG and MathML are not required by HTML5, the specification only specifies rules for how such content should be embedded inside a plain HTML file. Please be aware that the specifications that are being tested are still in development and could change before receiving an official status. In the future new tests will be added for the pieces of the specification that are currently still missing. The maximum number of points that can be scored is 300 at this moment, but this is a moving goalpost.” It looks like their tests haven’t been updated since June, but the numbers are pretty scary as a developer because it means I’m going to have to do a lot of browser sniffing before assuming a particular feature is available to use. Not that much different from what we do today as far as browser sniffing you say? I’d have to disagree since HTML5 takes it to a whole new level. In today’s world we have script libraries such as jQuery (my personal favorite), Prototype, script.aculo.us, YUI Library, MooTools, etc. that handle the heavy lifting for us. Until those libraries handle all of the key HTML5 features available it’s going to be a challenge. Certain features such as Canvas are supported fairly well across most of the major browsers while other features such as audio and video are hit or miss depending upon what codec you want to use. Run the tests yourself to see what passes and what fails for different browsers. You can also view the HTML5 Test Suite Conformance Results at http://test.w3.org/html/tests/reporting/report.htm (a work in progress). The table below lists the scores that the HTML5Test site returned for different browsers I have installed on my desktop PC and laptop. A specific list of tests run and features supported are given when you go to the site. Note that I went ahead and tested the IE9 beta and it didn’t do nearly as good as I expected it would, but it’s not officially out yet so I expect that number will change a lot. Am I opposed to HTML5 as a result of these tests? Of course not - I’m actually really excited about what it offers.  However, I’m trying to be realistic and feel it'll definitely add a new level of headache to the Web application development process having been through something like this many years ago. On the flipside, developers that are able to target a specific browser (typically Intranet apps) or master the cross-browser issues are going to release some pretty sweet applications. Check out http://html5gallery.com/ for a look at some of the more cutting-edge sites out there that use HTML5. Also check out the http://www.beautyoftheweb.com site that Microsoft put together to showcase IE9. Chrome 8 Safari 5 for Windows     Opera 10 Firefox 3.6     Internet Explorer 9 Beta (Note that it’s still beta) Internet Explorer 8

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• Non-Dom Element Event Binding with jQuery

  - by Rick Strahl

  Yesterday I had a short discussion with Dave Reed on Twitter regarding setting up fake ‘events’ on objects that are hookable. jQuery makes it real easy to bind events on DOM elements and with a little bit of extra work (that I didn’t know about) you can also set up binding to non-DOM element ‘event’ bindings. Assume for a second that you have a simple JavaScript object like this: var item = { sku: "wwhelp" , foo: function() { alert('orginal foo function'); } }; and you want to be notified when the foo function is called. You can use jQuery to bind the handler like this: $(item).bind("foo", function () { alert('foo Hook called'); } ); Binding alone won’t actually cause the handler to be triggered so when you call: item.foo(); you only get the ‘original’ message. In order to fire both the original handler and the bound event hook you have to use the .trigger() function: $(item).trigger("foo"); Now if you do the following complete sequence: var item = { sku: "wwhelp" , foo: function() { alert('orginal foo function'); } }; $(item).bind("foo", function () { alert('foo hook called'); } ); $(item).trigger("foo"); You’ll see the ‘hook’ message first followed by the ‘original’ message fired in succession. In other words, using this mechanism you can hook standard object functions and chain events to them in a way similar to the way you can do with DOM elements. The main difference is that the ‘event’ has to be explicitly triggered in order for this to happen rather than just calling the method directly. .trigger() relies on some internal logic that checks for event bindings on the object (attached via an expando property) which .trigger() searches for in its bound event list. Once the ‘event’ is found it’s called prior to execution of the original function. This is pretty useful as it allows you to create standard JavaScript objects that can act as event handlers and are effectively hookable without having to explicitly override event definitions with JavaScript function handlers. You get all the benefits of jQuery’s event methods including the ability to hook up multiple events to the same handler function and the ability to uniquely identify each specific event instance with post fix string names (ie. .bind("MyEvent.MyName") and .unbind("MyEvent.MyName") to bind MyEvent). Watch out for an .unbind() Bug Note that there appears to be a bug with .unbind() in jQuery that doesn’t reliably unbind an event and results in a elem.removeEventListener is not a function error. The following code demonstrates: var item = { sku: "wwhelp", foo: function () { alert('orginal foo function'); } }; $(item).bind("foo.first", function () { alert('foo hook called'); }); $(item).bind("foo.second", function () { alert('foo hook2 called'); }); $(item).trigger("foo"); setTimeout(function () { $(item).unbind("foo"); // $(item).unbind("foo.first"); // $(item).unbind("foo.second"); $(item).trigger("foo"); }, 3000); The setTimeout call delays the unbinding and is supposed to remove the event binding on the foo function. It fails both with the foo only value (both if assigned only as “foo” or “foo.first/second” as well as when removing both of the postfixed event handlers explicitly. Oddly the following that removes only one of the two handlers works: setTimeout(function () { //$(item).unbind("foo"); $(item).unbind("foo.first"); // $(item).unbind("foo.second"); $(item).trigger("foo"); }, 3000); this actually works which is weird as the code in unbind tries to unbind using a DOM method that doesn’t exist. <shrug> A partial workaround for unbinding all ‘foo’ events is the following: setTimeout(function () { $.event.special.foo = { teardown: function () { alert('teardown'); return true; } }; $(item).unbind("foo"); $(item).trigger("foo"); }, 3000); which is a bit cryptic to say the least but it seems to work more reliably. I can’t take credit for any of this – thanks to Dave Reed and Damien Edwards who pointed out some of these behaviors. I didn’t find any good descriptions of the process so thought it’d be good to write it down here. Hope some of you find this helpful.© Rick Strahl, West Wind Technologies, 2005-2010Posted in jQuery  

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• What’s Your Tax Strategy? Automate the Tax Transfer Pricing Process!

  - by tobyehatch

  Does your business operate in multiple countries? Well, whether you like it or not, many local and international tax authorities inspect your tax strategy.  Legal, effective tax planning is perceived as a “moral” issue. CEOs are being asked to testify on their process of tax transfer pricing between multinational legal entities.  Marc Seewald, Senior Director of Product Management for EPM Applications specializing in all tax subjects and Product Manager for Oracle Hyperion Tax Provisioning, and Bart Stoehr, Senior Director of Product Strategy for Oracle Hyperion Profitability and Cost Management joined me for a discussion/podcast on this interesting subject.  So what exactly is “tax transfer pricing”? Marc defined it this way. “Tax transfer pricing is a profit allocation methodology required to be used by multinational corporations. Specifically, the ultimate goal of the transfer pricing is to ensure that the global multinational pays their fair share of income tax in each of their local markets. Specifically, it prevents companies from unfairly moving profit from ‘high tax’ countries to ‘low tax’ countries.” According to Marc, in today’s global economy, profitability can be significantly impacted by goods and services exchanged between the related divisions within a single multinational company.  To ensure that these cost allocations are done fairly, there are rules that govern the process. These rules ensure that intercompany allocations fairly represent the actual nature of the businesses activity- as if two divisions were unrelated - and provide a clear audit trail of how the costs have been allocated to prove that allocations fall within reasonable ranges.  What are the repercussions of improper tax transfer pricing? How important is it? Tax transfer pricing allocations can materially impact the amount of overall corporate income taxes paid by a company worldwide, in some cases by hundreds of millions of dollars!  Since so much tax revenue is at stake, revenue agencies like the IRS, and international regulatory bodies like the Organization for Economic Cooperation and Development (OECD) are pushing to reform and clarify reporting for tax transfer pricing. Most recently the OECD announced an “Action Plan for Base Erosion and Profit Shifting”. As Marc explained, the times are changing and companies need to be responsive to this issue. “It feels like every other week there is another company being accused of avoiding taxes,” said Marc. Most recently, Caterpillar was accused of avoiding billions of dollars in taxes. In the last couple of years, Apple, GE, Ikea, and Starbucks, have all been accused of tax avoidance. It’s imperative that companies like these have a clear and auditable tax transfer process that enables them to justify tax transfer pricing allocations and avoid steep penalties and bad publicity. Transparency and efficiency are what is needed when it comes to the tax transfer pricing process. Bart explained that tax transfer pricing is driving a deeper inspection of profit recognition specifically focused on the tax element of profit.  However, allocations needed to support tax profitability are nearly identical in process to allocations taking place in other parts of the finance organization. For example, the methods and processes necessary to arrive at tax profitability by legal entity are no different than those used to arrive at fully loaded profitability for a product line. In fact, there is a great opportunity for alignment across these two different functions.So it seems that tax transfer pricing should be reflected in profitability in general. Bart agreed and told us more about some of the critical sub-processes of an overall tax transfer pricing process within the Oracle solution for tax transfer pricing.  “First, there is a ton of data preparation, enrichment and pre-allocation data analysis that is managed in the Oracle Hyperion solution. This serves as the “data staging” to the next, critical sub-processes.  From here, we leverage the Oracle EPM platform’s ability to re-use dimensions and legal entity driver data and financial data with Oracle Hyperion Profitability and Cost Management (HPCM).  Within HPCM, we manage the driver data, define the legal entity to legal entity allocation rules (like cost plus), and have the option to test out multiple, simultaneous tax transfer pricing what-if scenarios.  Once processed, a tax expert can evaluate the effectiveness of any one scenario result versus another via a variance analysis configured with HPCM’s pre-packaged reporting capability known as Oracle Hyperion SmartView for Office.”   Further, Bart explained that the ability to visibly demonstrate how a cost or revenue has been allocated is really helpful and auditable.  “HPCM’s Traceability Maps are that visual representation of all allocation flows that have been executed and is the tax transfer analyst’s best friend in maintaining clear documentation for tax transfer pricing audits. Simply click and drill as you inspect the chain of allocation definitions and results. Once final, the post-allocated tax data can be compared to the GL to create invoices and journal entries for posting to your GL system of choice.  Of course, there is a framework for overall governance of the journal entries, allocation percentages, and reporting to include necessary approvals.” Lastly, Marc explained that the key value in using the Oracle Hyperion solution for tax transfer pricing is that it keeps everything in alignment in one single place. Specifically, Oracle Hyperion effectively becomes the single book of record for the GAAP, management, and the tax set of books. There are many benefits to having one source of the truth. These include EFFICIENCY, CONTROLS and TRANSPARENCY.So, what’s your tax strategy? Why not automate the tax transfer pricing process!To listen to the entire podcast, click here.To learn more about Oracle Hyperion Profitability and Cost Management (HPCM), click here.

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• Microsoft, jQuery, and Templating

  - by Stephen Walther

  About two months ago, John Resig and I met at Café Algiers in Harvard square to discuss how Microsoft can contribute to the jQuery project. Today, Scott Guthrie announced in his second-day MIX keynote that Microsoft is throwing its weight behind jQuery and making it the primary way to develop client-side Ajax applications using Microsoft technologies. What does this announcement mean? It means that Microsoft is shifting its resources to invest in jQuery. Developers on the ASP.NET team are now working full-time to contribute features to the core jQuery library. Furthermore, we are working with other teams at Microsoft to ensure that our technologies work great with jQuery. We are contributing to the open-source jQuery project in the exact same way that any other company or individual from the community can contribute to jQuery. We are writing proposals, submitting the proposals to the jQuery forums, and revising the proposals in response to community feedback. The jQuery team can decide to reject or accept any feature that we propose. Any feature that Microsoft contributes to jQuery will be platform neutral. In other words, Microsoft contributions will benefit PHP and RAILS developers just as much as they benefit ASP.NET developers. Microsoft contributions to jQuery will improve the web for everyone. Contributing Support for Templates to jQuery Core Our first proposal concerns templating. We want to contribute support for templates to jQuery so that JavaScript developers can use jQuery to easily display a set of database records. You can read our templating proposal here: http://wiki.github.com/nje/jquery/jquery-templates-proposal You can download and play with our prototype for templating here: http://github.com/nje/jquery-tmpl The following code illustrates how you can use a template to display a set of products in a bulleted list: <script type="text/javascript"> jQuery(function(){ var products = [ { name: "Product 1", price: 12.99}, { name: "Product 2", price: 9.99}, { name: "Product 3", price: 35.59} ]; $("ul").append("#template", products); }); </script> <script id="template" type="text/html"> <li>{%= name %} - {%= price %}</li> </script> <ul></ul> The template is contained in a SCRIPT element that has a TYPE=”text/html” attribute. Browsers ignore the contents of a SCRIPT element when they don’t understand the content type. Notice that the placeholder {%=...%} is used within the template to indicate where the name and price of a product should appear. The delimiters {%=…%} are used for expressions and the delimiters {%...%} are used for code. Finally, the products are rendered using the template with the call to $(“ul”).append(“#template”, products). The standard jQuery DOM manipulation methods have been modified to support templates. When the page above is rendered, you get the bulleted list displayed in the following figure. Our goal is to keep our proposal for templates as simple as possible. After support for templating has been added to jQuery, plug-in authors can take advantage of templating when building complex data-driven plug-ins such as a DataGrid plug-in. The Ajax Control Toolkit Over 100,000 developers download the Ajax Control Toolkit every month. That’s a mind-boggling number of downloads. We realize that the Ajax Control Toolkit is extremely popular among ASP.NET Web Forms developers and we want to continue to invest in the Ajax Control Toolkit. If you are adding JavaScript interactivity to an ASP.NET Web Forms application, and you don’t want to write JavaScript, then we recommend that you use the server controls in the Ajax Control Toolkit. Using the Ajax Control Toolkit does not require knowledge of JavaScript and the toolkit enables you to build applications with the concepts familiar to ASP.NET Web Forms applications developers. If, however, you are interested in creating client-side interactivity without server controls then we recommend that you use jQuery. We plan to continue to release new versions of the Ajax Control Toolkit every few months. Our goal is to continue to improve the quality of the Ajax Control Toolkit and to make it easier for the community to contribute code, bug fixes, and documentation. The ASP.NET Ajax Library We are moving the ASP.NET Ajax Library into the Ajax Control Toolkit. If you currently use ASP.NET Ajax Library client templates, client data-binding, or the client script loader then you can continue to use these features by downloading the Ajax Control Toolkit. Be aware that our focus with the Ajax Control Toolkit is server-side Ajax.  For client-side Ajax, we are shifting our focus to jQuery. For example, if you have been using ASP.NET Ajax Library client templates then we recommend that you shift to using jQuery instead. Conclusion Our plan is to focus on jQuery as the primary technology for building client-side Ajax applications moving forward. We want to adapt Microsoft technologies to work great with jQuery and we want to contribute features to jQuery that will make the web better for everyone. We are very excited to be working with the jQuery core team.

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• FAT Volume and CE

  - by Kate Moss' Open Space

  Whenever we format a disk volume, it is a good idea to name the label so it will be easier to categorize. To label a volume, we can use LABEL command or UI depends on your preference. Windows CE does provide FAT driver and support various format (FAT12, FAT16,FAT32, ExFAT and TFAT - transaction-safe FAT) and many feature to let you scan and even defrag the volume but not labeling. At any time you format a volume in CE and then mount it on PC, the label is always empty! Of course, you can always label the volume on PC, even it is formatted in CE. So looks like CE does not care about the volume label at all, neither report the label to OS nor changing the label on FAT.So how can we set the volume label in CE? To Answer this question, we need to know how does FAT stores the volume label. Here are some on-line resources are handy for parsing FAT. http://en.wikipedia.org/wiki/File_Allocation_Table http://www.pjrc.com/tech/8051/ide/fat32.html http://www.microsoft.com/whdc/system/platform/firmware/fatgen.mspx You can refer to PUBLIC\COMMON\OAK\DRIVERS\FSD\FATUTIL\MAIN\bootsec.h and dosbpb.h or the above links for the fields we discuss here. The first sector of a FAT Volume (it is not necessary to be the first sector of a disk.) is a FAT boot sector and BPB (BIOS Parameter Block). And at offset 43, bgbsVolumeLabel (or bsVolumeLabel on FAT16) is for storing the volume lable, but note in the spec also indicates "FAT file system drivers should make sure that they update this field when the volume label file in the root directory has its name changed or created.". So we can't just simply update the bgbsVolumeLabel but also need to create a volume lable file in root directory. The volume lable file is not a real file but just a file entry in root directory with zero file lenth and a very special file attribute, ATTR_VOLUME_ID. (defined in public\common\oak\drivers\fsd\fatutil\MAIN\fatutilp.h) Locating and accessing bootsector is quite straight forward, as long as we know the starting sector of a FAT volume, that's it. But where is the root directory? The layout of a typical FAT is like this Boot sector (Volume ID in the figure) followed by Reserved Sectors (1 on FAT12/16 and 32 on FAT32), then FAT chain table(s) (can be 1 or 2), after that is the root directory (FAT12/16 and not shows in the figure) then begining of the File and Directories. In FAT12/16, the root directory is placed right after FAT so it is not hard to caculate the offset in the volume. But in FAT32, this rule is no longer true: the first cluster of the root directory is determined by BGBPB_RootDirStrtClus (or offset 44 in boot sector). Although this field is usually 0x00000002 (it is how CE initial the root directory after formating a volume. Note we should never assume it is always true) which means the first cluster contains data but not like the root directory is contiguous in FAT12/16, it is just like a regular file can be fragmented. So we need to access the root directory (of FAT32) hopping one cluster to another by traversing FAT table. Let's trace the code now. Although the source of FAT driver is not available in CE Shared Source program, but the formatter, Fatutil.dll, is available in public\common\oak\drivers\fsd\fatutil\MAIN\formatdisk.cpp. Be aware the public code only provides formatter for FAT12/16/32 for ExFAT it is still not available. FormatVolumeInternal is the main worker function. With the knowledge here, you should be able the trace the code easily. But I would like to discuss the following code pieces     dwReservedSectors = (fo.dwFatVersion == 32) ? 32 : 1;     dwRootEntries = (fo.dwFatVersion == 32) ? 0 : fo.dwRootEntries; Note the dwReservedSectors is 32 in FAT32 and 1 in FAT12/16. Root Entries is another different mentioned in previous paragraph, 0 for FAT32 (dynamic allocated) and fixed size (usually 512, defined in DEFAULT_ROOT_ENTRIES in public\common\sdk\inc\fatutil.h) And then here   memset(pBootSec->bsVolumeLabel, 0x20, sizeof(pBootSec->bsVolumeLabel)); It sets the Volume Label as empty string. Now let's carry on to the next section - write the root directory.     if (fo.dwFatVersion == 32) {         if (!(fo.dwFlags & FATUTIL_FORMAT_TFAT)) {             dwRootSectors = dwSectorsPerCluster;         }         else {             DIRENTRY    dirEntry;             DWORD       offset;             int               iVolumeNo;             memset(pbBlock, 0, pdi->di_bytes_per_sect);             memset(&dirEntry, 0, sizeof(DIRENTRY));                         dirEntry.de_attr = ATTR_VOLUME_ID;             // the first one is volume label             memcpy(dirEntry.de_name, "TFAT       ", sizeof (dirEntry.de_name));             memcpy(pbBlock, &dirEntry, sizeof(dirEntry));              ...             // Skip the next step of zeroing out clusters             dwCurrentSec += dwSectorsPerCluster;             dwRootSectors = 0;         }     }     // Each new root directory sector needs to be zeroed.     memset(pbBlock, 0, cbSizeBlk);     iRootSec=0;     while ( iRootSec < dwRootSectors) { Basically, the code zero out the each entry in root directory depends on dwRootSectors. In FAT12/16, the dwRootSectors is calculated as the sectors we need for the root entries (512 for most of the case) and in FAT32 it just zero out the one cluster. Please note that, if it is a TFAT volume, it initialize the root directory with special volume label entries for some special purpose. Despite to its unusual initialization process for TFAT, it does provide a example for how to create a volume entry. With some minor modification, we can assign the volume label in FAT formatter and also remember to sync the volume label with bsVolumeLabel or bgbsVolumeLabel in boot sector.

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• Off The Beaten Path—Three Things Growing Midsize Companies are Thankful For

  - by Christine Randle

  By: Jim Lein, Senior Director, Oracle Accelerate Last Sunday I went on a walkabout.  That’s when I just step out the door of my Colorado home and hike through the mountains for hours with no predetermined destination. I favor “social trails”, the unmapped routes pioneered by both animal and human explorers.  These tracks  are usually more challenging than established, marked routes and you can’t be 100% sure of where you’re going to end up. But I’ve found the rewards to be much greater. For awhile, I pondered on how—depending upon your perspective—the current economic situation worldwide could be viewed as either a classic “the glass is half empty” or a “the glass is half full” scenario. Midsize companies buy Oracle to grow and so I’m continually amazed and fascinated by the success stories our customers relate to me.  Oracle’s successful midsize companies are growing via innovation, agility, and opportunity. For them, the glass isn’t half full—it’s overflowing. Growing Midsize Companies are Thankful for: Innovation The sun angling through the pine trees reminded me of a conversation with a European customer a year ago May.  You might not recognize the name but, chances are, your local evening weather report relies on this company’s weather observation, monitoring and measurement products.  For decades, the company was recognized in its industry for product innovation, but its recent rapid growth comes from tailoring end to end product and service solutions based on the needs of distinctly different customer groups across industrial, public sector, and defense sectors.  Hours after that phone call I was walking my dog in a local park and came upon a small white plastic box sprouting short antennas and dangling by a nylon cord from a tree branch.  I cut it down. The name of that customer’s company was stamped on the housing. “It’s a radiosonde from a high altitude weather balloon,” he told me the next day. “Keep it as a souvenir.”  It sits on my fireplace mantle and elicits many questions from guests. Growing Midsize Companies are Thankful for: Agility In July, I had another interesting discussion with the CFO of an Asia-Pacific company which owns and operates a large portfolio of leisure assets. They are best known for their epic outdoor theme parks. However, their primary growth today is coming from a chain of indoor amusement centers in the USA where billiards, bowling, and laser tag take the place of roller coasters, kiddy rides, and wave pools. With mountains and rivers right out my front door, I’m not much for theme parks, but I’ll take a spirited game of laser tag any day.  This company has grown dramatically since first implementing Oracle ERP more than a decade ago. Their profitable expansion into a completely foreign market is derived from the ability to replicate proven and efficient best business practices across diverse operating environments.  They recently went live on Oracle’s Fusion HCM and Taleo. Their CFO explained to me how, with thousands of employees in three countries, Fusion HCM and Taleo would enable them to remain incredibly agile by acting on trends linking individual employee performance to their management, establishing and maintaining those best practices. Growing Midsize Companies are Thankful for: Opportunity I have three GPS apps on my iPhone. I use them mainly to keep track of my stats—distance, time, and vertical gain. However, every once in awhile I need to find the most efficient route back home before dark from my current location (notice I didn’t use the word “lost”). In August I listened in on an interview with the CFO of another European company that designs and delivers telematics solutions—the integrated use of telecommunications and informatics—for managing the mobile workforce. These solutions enable customers to achieve evolutionary step-changes in their performance and service delivery. Forgive the overused metaphor, but this is route optimization on steroids.  The company’s executive team saw an opportunity in this emerging market and went “all in”. Consequently, they are being rewarded with tremendous growth results and market domination by providing the ability for their clients to collect and analyze performance information related to fuel consumption, service workforce safety, and asset productivity. This Thanksgiving, I’m thankful for health, family, friends, and a career with an innovative company that helps companies leverage top tier software to drive and manage growth. And I’m thankful to have learned the lesson that good things happen when you get off the beaten path—both when hiking and when forging new routes through a complex world economy. Halfway through my walkabout on Sunday, after scrambling up a long stretch of scree-covered hill, I crested a ridge with an obstructed view of 14,265 ft Mt Evans just a few miles to the west.  There, nowhere near a house or a trail, someone had placed a wooden lounge chair. Its wood was worn and faded but it was sturdy. I had lunch and a cold drink in my pack. Opportunity knocked and I seized it. Happy Thanksgiving.  

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• And the Winners of Fusion Middleware Innovation Awards in Data Integration are…

  - by Irem Radzik

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} At OpenWorld, we announced the winners of Fusion Middleware Innovation Awards 2012. Raymond James and Morrison Supermarkets were selected for the data integration category for their innovative use of Oracle’s data integration products and the great results they have achieved. In this blog I would like to briefly introduce you to these award winning projects. Raymond James is a diversified financial services company, which provides financial planning, wealth management, investment banking, and asset management. They are using Oracle GoldenGate and Oracle Data Integrator to feed their operational data store (ODS), which supports application services across the enterprise. A major requirement for their project was low data latency, as key decisions are made based on the data in the ODS. They were able to fulfill this requirement due to the Oracle Data Integrator’s integrated solution with Oracle GoldenGate. Oracle GoldenGate captures changed data from different systems including Oracle Database, HP NonStop and Microsoft SQL Server into a single data store on SQL Server 2008. Oracle Data Integrator provides data transformations for the ODS. Leveraging ODI’s integration with GoldenGate, Raymond James now sees a 9 second median latency (from source commit to ODS target commit). The ODS solution delivers high quality, accurate data for consuming applications such as Raymond James’ next generation client and portfolio management systems as well as real-time operational reporting. It enables timely information for making better decisions. There are more benefits Raymond James achieved with this implementation of Oracle’s data integration solution. The software developers and architects of this solution, Tim Garrod and Ryan Fonnett, have told us during their presentation at OpenWorld that they also reduced application complexity significantly while improving developer productivity through trusted operational services. They were able to utilize CDC to generate alerts for business users, and for applications (for example for cache hydration mechanisms). One cool innovation example among many in this project is that using ODI's flexible architecture, Tim and Ryan could build 24/7 self-healing processes. And these processes have hardly failed. Integration processes fixes the errors itself. Pretty amazing; and a great solution for environments that need such reliability and availability. (You can see Tim and Ryan’s photo with the Innovation Award above.) The other winner of this year in the data integration category, Morrison Supermarkets, is the UK’s 4th largest grocery retailer. The company has been migrating all their legacy applications on to a new-world application set based on Oracle and consolidating all BI on to a single Oracle platform. The company recently implemented Oracle Exadata as the data warehouse engine and uses Oracle Business Intelligence EE. Their goal with deploying GoldenGate and ODI was to provide BI data to the enterprise in a way that it also supports operational decision making requirements from a wide range of Oracle based ERP applications such as E-Business Suite, PeopleSoft, Oracle Retail Suite. They use GoldenGate’s log-based change data capture capabilities and Oracle Data Integrator to populate the Oracle Retail Data Model. The electronic point of sale (EPOS) integration solution they built processes over 80 million transactions/day at busy periods in near real time (15 mins). It provides valuable insight to Retail and Commercial teams for both intra-day and historical trend analysis. As I mentioned in yesterday’s blog, the right data integration platform can transform the business. Here is another example: The point-of-sale integration enabled the grocery chain to optimize its stock management, leading to another award: Morrisons won the Grocer 33 award in 2012 - beating all other major UK supermarkets in product availability. Congratulations, Morrisons,on another award! Celebrating the innovation and the success of our customers with Oracle’s data integration products was definitely a highlight of Oracle OpenWorld for me. I look forward to hearing more from Raymond James, Morrisons, and the other customers that presented their data integration projects at OpenWorld, on how they are creating more value for their organizations.

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• Winners of the Oracle Excellence Award—Eco-Enterprise Innovation

  - by Evelyn Neumayr

  Did you get a chance to attend Oracle OpenWorld in San Francisco? With 60,000 attendees and hundreds of sessions to choose from—there was a lot going on. One of my favorite sessions was the Eco-Enterprise Awards and Sustainability Executive Panel Discussion. During this session, Jeff Henley, Oracle Chairman of the Board, announced the winners of the 2013 Oracle Excellence Award—Eco-Enterprise Innovation. It was an enlightening session as we heard several of the winning customers discuss the importance of sustainability to their company and how they’re using various Oracle products to help with their sustainability initiatives. The winning customers include: Centennial Coal, Indaver nv, Korea Enterprise Data, National Guard Health Affairs, Schneider National, SThree, Telstra International Group, Trex Company, University of Salzburg, Walmart, and Yeoncheon County Office. Stay tuned for additional blogs where you’ll learn more about these winning companies’ environmental best practices and why they won this award. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Several partners were also recognized for helping these customers with their sustainability initiatives. Those partners include: CSS International, Daesang Information Technology, i4BI, Infosys, Knowledge Global, Solutions for Retails Brands Limited, and SysGen. During this same session, Jeff Henley also awarded Robert Kaplan, Director of Sustainability at Walmart, with Oracle’s Chief Sustainability Officer of the Year award. Robert was honored for helping improve Walmart’s supply chain efficiency with their Sustainability Hub. The Sustainability Hub, powered by Oracle Service Cloud, is a central location for Walmart suppliers, associates and business partners to learn, connect, inspire and drive sustainability through collaboration. While at Oracle OpenWorld, I also got a chance to hear Robert Kaplan discuss their Sustainability Hub during an Oracle OpenWorld Live taping. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• SOA, Empowerment and Continuous Improvement

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Rick Beers is Senior Director of Product Management for Oracle Fusion Middleware. Prior to joining Oracle, Rick held a variety of executive operational positions at Corning, Inc. and Bausch & Lomb. With a professional background that includes senior management positions in manufacturing, supply chain and information technology, Rick brings a unique set of experiences to cover the impact that technology can have on business models, processes and organizations. Rick will be hosting the IT Leader Editorial on a regular basis. I met my twin at Open World. We share backgrounds, experiences and even names. I hosted an invitation-only AppAdvantage Leadership Forum with an overcapacity 85 participants: 55 customers, 15 from the Oracle AppAdvantage team and 15 Partners. It was a lively, open and positive discussion of pace layered architectures and Oracle’s AppAdvantage approach to a unified view of Applications and Middleware. Rick Hassman from Pella was one of the customer panelists and during the pre event prep, Rick and I shared backgrounds and found that we had both been plant managers and led ERP deployments prior to leading IT itself. During the panel conversation I explored this with him, discussing the unique perspectives that this provides to CIO’s. He then hit on a point that I wasn’t able to fully appreciate until a week later. First though, some background. The week after the Forum, one of the participants emailed me with the following thoughts: “I am 150% behind this concept……but we are struggling with the concept of web services and the potential use of the Oracle Service Bus technology let alone moving into using the full SOA/BPM/BAM software to extend our JD Edwards application to both integrate and support business processes”. After thinking a bit I responded this way: While I certainly appreciate the degree of change and effort involved, perhaps I could offer the following: One of the underlying principles behind Oracle AppAdvantage is that more often than not, the choice between changing a business process and invasively customizing ERP represents a Hobson's Choice: neither is acceptable. In this case the third option, moving the process out of ERP, is the only acceptable one. Providing this choice typically requires end to end, real time interoperability across applications and/or services. This real time interoperability, to be sustainable over time requires a service oriented architecture. There's just no way around this. SOA adaptation is admittedly tough at the beginning. New skills, new technology and new headaches. But, like any radically new technology, it has a learning curve that drives cost down rather dramatically over time. Tough choices to be sure, but not entirely different than we face with every major technology cycle. Good points of course, but I felt that something was missing. The points were convincing, perhaps even a bit insightful, but they didn’t get at the heart of what Oracle AppAdvantage is focused upon: how the optimization of technology, applications, processes and relationships can change the very way that organizations operate. And then I thought back to the panel discussion with Rick Hassman at Oracle OpenWorld. Rick stressed that Continuous Improvement is a fundamental business strategy at Pella. I remember Continuous Improvement well as I suspect does everyone who was in American manufacturing during the 80’s. Pioneered by W. Edwards Deming in Japan (and still known alternatively as Kaizen), Continuous Improvement sets in place the business culture that we must not become complacent with success and resistant to the ongoing need for change. Many believe that this single handedly drove the renaissance in American manufacturing through the last two decades, which had become complacent during the 70’s and early 80’s. But what exactly does this have to do with SOA? It was Rick’s next point. He drew the connection that moving those business processes that need to continually change over time out of ERP and into edge applications and services enables continuous improvement by empowering people to continually strive for better ways of doing things rather than be being bound by workflows that cannot change. A compelling connection: that SOA, and the overall Oracle AppAdvantage framework of which it is an integral part, can empower people towards continuous improvement in business processes and as a result drive business leadership and business excellence. What better a case for technology innovation?

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• Detecting Idle Time with Global Mouse and Keyboard Hooks in WPF

  - by jdanforth

  Years and years ago I wrote this blog post about detecting if the user was idle or active at the keyboard (and mouse) using a global hook. Well that code was for .NET 2.0 and Windows Forms and for some reason I wanted to try the same in WPF and noticed that a few things around the keyboard and mouse hooks didn’t work as expected in the WPF environment. So I had to change a few things and here’s the code for it, working in .NET 4. I took the liberty and refactored a few things while at it and here’s the code now. I’m sure I will need it in the far future as well. using System; using System.Diagnostics; using System.Runtime.InteropServices; namespace Irm.Tim.Snapper.Util { public class ClientIdleHandler : IDisposable { public bool IsActive { get; set; } int _hHookKbd; int _hHookMouse; public delegate int HookProc(int nCode, IntPtr wParam, IntPtr lParam); public event HookProc MouseHookProcedure; public event HookProc KbdHookProcedure; //Use this function to install thread-specific hook. [DllImport("user32.dll", CharSet = CharSet.Auto, CallingConvention = CallingConvention.StdCall)] public static extern int SetWindowsHookEx(int idHook, HookProc lpfn, IntPtr hInstance, int threadId); //Call this function to uninstall the hook. [DllImport("user32.dll", CharSet = CharSet.Auto, CallingConvention = CallingConvention.StdCall)] public static extern bool UnhookWindowsHookEx(int idHook); //Use this function to pass the hook information to next hook procedure in chain. [DllImport("user32.dll", CharSet = CharSet.Auto, CallingConvention = CallingConvention.StdCall)] public static extern int CallNextHookEx(int idHook, int nCode, IntPtr wParam, IntPtr lParam); //Use this hook to get the module handle, needed for WPF environment [DllImport("kernel32.dll", CharSet = CharSet.Auto)] public static extern IntPtr GetModuleHandle(string lpModuleName); public enum HookType : int { GlobalKeyboard = 13, GlobalMouse = 14 } public int MouseHookProc(int nCode, IntPtr wParam, IntPtr lParam) { //user is active, at least with the mouse IsActive = true; Debug.Print("Mouse active"); //just return the next hook return CallNextHookEx(_hHookMouse, nCode, wParam, lParam); } public int KbdHookProc(int nCode, IntPtr wParam, IntPtr lParam) { //user is active, at least with the keyboard IsActive = true; Debug.Print("Keyboard active"); //just return the next hook return CallNextHookEx(_hHookKbd, nCode, wParam, lParam); } public void Start() { using (var currentProcess = Process.GetCurrentProcess()) using (var mainModule = currentProcess.MainModule) { if (_hHookMouse == 0) { // Create an instance of HookProc. MouseHookProcedure = new HookProc(MouseHookProc); // Create an instance of HookProc. KbdHookProcedure = new HookProc(KbdHookProc); //register a global hook _hHookMouse = SetWindowsHookEx((int)HookType.GlobalMouse, MouseHookProcedure, GetModuleHandle(mainModule.ModuleName), 0); if (_hHookMouse == 0) { Close(); throw new ApplicationException("SetWindowsHookEx() failed for the mouse"); } } if (_hHookKbd == 0) { //register a global hook _hHookKbd = SetWindowsHookEx((int)HookType.GlobalKeyboard, KbdHookProcedure, GetModuleHandle(mainModule.ModuleName), 0); if (_hHookKbd == 0) { Close(); throw new ApplicationException("SetWindowsHookEx() failed for the keyboard"); } } } } public void Close() { if (_hHookMouse != 0) { bool ret = UnhookWindowsHookEx(_hHookMouse); if (ret == false) { throw new ApplicationException("UnhookWindowsHookEx() failed for the mouse"); } _hHookMouse = 0; } if (_hHookKbd != 0) { bool ret = UnhookWindowsHookEx(_hHookKbd); if (ret == false) { throw new ApplicationException("UnhookWindowsHookEx() failed for the keyboard"); } _hHookKbd = 0; } } #region IDisposable Members public void Dispose() { if (_hHookMouse != 0 || _hHookKbd != 0) Close(); } #endregion } } The way you use it is quite simple, for example in a WPF application with a simple Window and a TextBlock: <Window x:Class="WpfApplication2.MainWindow" xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation" xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml" Title="MainWindow" Height="350" Width="525"> <Grid> <TextBlock Name="IdleTextBox"/> </Grid> </Window> And in the code behind we wire up the ClientIdleHandler and a DispatcherTimer that ticks every second: public partial class MainWindow : Window { private DispatcherTimer _dispatcherTimer; private ClientIdleHandler _clientIdleHandler; public MainWindow() { InitializeComponent(); } private void Window_Loaded(object sender, RoutedEventArgs e) { //start client idle hook _clientIdleHandler = new ClientIdleHandler(); _clientIdleHandler.Start(); //start timer _dispatcherTimer = new DispatcherTimer(); _dispatcherTimer.Tick += TimerTick; _dispatcherTimer.Interval = new TimeSpan(0, 0, 0, 1); _dispatcherTimer.Start(); } private void TimerTick(object sender, EventArgs e) { if (_clientIdleHandler.IsActive) { IdleTextBox.Text = "Active"; //reset IsActive flag _clientIdleHandler.IsActive = false; } else IdleTextBox.Text = "Idle"; } } Remember to reset the ClientIdleHandle IsActive flag after a check.

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• Measuring Usability with Common Industry Format (CIF) Usability Tests

  - by Applications User Experience

  Sean Rice, Manager, Applications User Experience A User-centered Research and Design Process The Oracle Fusion Applications user experience was five years in the making. The development of this suite included an extensive and comprehensive user experience design process: ethnographic research, low-fidelity workflow prototyping, high fidelity user interface (UI) prototyping, iterative formative usability testing, development feedback and iteration, and sales and customer evaluation throughout the design cycle. However, this process does not stop when our products are released. We conduct summative usability testing using the ISO 25062 Common Industry Format (CIF) for usability test reports as an organizational framework. CIF tests allow us to measure the overall usability of our released products.  These studies provide benchmarks that allow for comparisons of a specific product release against previous versions of our product and against other products in the marketplace. What Is a CIF Usability Test? CIF refers to the internationally standardized method for reporting usability test findings used by the software industry. The CIF is based on a formal, lab-based test that is used to benchmark the usability of a product in terms of human performance and subjective data. The CIF was developed and is endorsed by more than 375 software customer and vendor organizations led by the National Institute for Standards and Technology (NIST), a US government entity. NIST sponsored the CIF through the American National Standards Institute (ANSI) and International Organization for Standardization (ISO) standards-making processes. Oracle played a key role in developing the CIF. The CIF report format and metrics are consistent with the ISO 9241-11 definition of usability: “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” Our goal in conducting CIF tests is to measure performance and satisfaction of a representative sample of users on a set of core tasks and to help predict how usable a product will be with the larger population of customers. Why Do We Perform CIF Testing? The overarching purpose of the CIF for usability test reports is to promote incorporation of usability as part of the procurement decision-making process for interactive products. CIF provides a common format for vendors to report the methods and results of usability tests to customer organizations, and enables customers to compare the usability of our software to that of other suppliers. CIF also enables us to compare our current software with previous versions of our software. CIF Testing for Fusion Applications Oracle Fusion Applications comprises more than 100 modules in seven different product families. These modules encompass more than 400 task flows and 400 user roles. Due to resource constraints, we cannot perform comprehensive CIF testing across the entire product suite. Therefore, we had to develop meaningful inclusion criteria and work with other stakeholders across the applications development organization to prioritize product areas for testing. Ultimately, we want to test the product areas for which customers might be most interested in seeing CIF data. We also want to build credibility with customers; we need to be able to make the case to current and prospective customers that the product areas tested are representative of the product suite as a whole. Our goal is to test the top use cases for each product. The primary activity in the scoping process was to work with the individual product teams to identify the key products and business process task flows in each product to test. We prioritized these products and flows through a series of negotiations among the user experience managers, product strategy, and product management directors for each of the primary product families within the Oracle Fusion Applications suite (Human Capital Management, Supply Chain Management, Customer Relationship Management, Financials, Projects, and Procurement). The end result of the scoping exercise was a list of 47 proposed CIF tests for the Fusion Applications product suite.  Figure 1. A participant completes tasks during a usability test in Oracle’s Usability Labs Fusion Supplier Portal CIF Test The first Fusion CIF test was completed on the Supplier Portal application in July of 2011.  Fusion Supplier Portal is part of an integrated suite of Procurement applications that helps supplier companies manage orders, schedules, shipments, invoices, negotiations and payments. The user roles targeted for the usability study were Supplier Account Receivables Specialists and Supplier Sales Representatives, including both experienced and inexperienced users across a wide demographic range.  The test specifically focused on the following functionality and features: Manage payments – view payments Manage invoices – view invoice status and create invoices Manage account information – create new contact, review bank account information Manage agreements – find and view agreement, upload agreement lines, confirm status of agreement lines upload Manage purchase orders (PO) – view history of PO, request change to PO, find orders Manage negotiations – respond to request for a quote, check the status of a negotiation response These product areas were selected to represent the most important subset of features and functionality of the flow, in terms of frequency and criticality of use by customers. A total of 20 users participated in the usability study. The results of the Supplier Portal evaluation were favorable and exceeded our expectations. Figure 2. Fusion Supplier Portal Next Studies We plan to conduct two Fusion CIF usability studies per product family over the next nine months. The next product to be tested will be Self-service Procurement. End users are currently being recruited to participate in this usability study, and the test sessions are scheduled to begin during the last week of November.

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• Building InstallShield based Installers using Team Build 2010

  - by jehan

  Last few weeks, I have been working on Application Packaging stuff using all the widely used tools like InstallShield, WISE, WiX and Visual Studio Installer. So, I thought it would be good to post about how to Build the Installers developed using these tools with Team Build 2010. This post will focus on how to build the InstallShield generated packages using Team Build 2010. For the release of VS2010, Microsoft has partnered with Flexera who are the makers of InstallShield to create InstallShield Limited Edition, especially for the customers of Visual Studio. First Microsoft planned to release WiX (Windows Installer Xml) with VS2010, but later Microsoft dropped  WiX from VS2010 due to reasons which are best known to them and partnered with InstallShield for Limited Edition. It disappointed lot of people because InstallShield Limited Edition provides only few features of InstallShield and it may not feasable to build complex installer packages using this and it also requires License, where as WiX is an open source with no license costs and it has proved efficient in building most complex packages. Only the last three features are available in InstallShield Limited Edition from the total features offered by InstallShield as shown in below list.                                                                                            Feature Limited Edition for Visual Studio 2010 Standalone Build System Maintain a clean build machine by using only the part of InstallShield that compiles the installations. InstallShield Best Practices Validation Suite Avoid common installation issues. Try and Die Functionality RCreate a fully functional trial version of your product. InstallShield Repackager Create Windows Installer setups from any legacy installation. Multilingual Support Present installation text in up to 35 languages. Microsoft App-V™ Support Deploy your applications as App-V virtual packages that run without conflict. Industry-Standard InstallScript Achieve maximum flexibility in your installations. Dialog Editor Modify the layout of existing end-user dialogs, create new custom dialogs, and more. Patch Creation Build updates and patches for your products. Setup Prerequisite Editor Easily control prerequisite restart behavior and source locations. String Editor View Control the localizable text strings displayed at run time with this spreadsheet-like table. Text File Changes View Configure search-and-replace actions for content in text files to be modified at run time. Virtual Machine Detection Block your installations from running on virtual machines. Unicode Support Improve multi-language installation development. Support for 64-Bit COM Extraction Extract COM data from a 64-bit COM server. Windows Installer Installation Chaining Add MSI packages to your main installation and chain them together. XML Support Save time by quickly testing XML configuration changes to installation projects. Billboard Support for Custom Branding Display Adobe Flash billboards and other graphic files during the install process. SaaS Support (IIS 7 and SSL Technologies) Easily deploy Windows-based Web applications. Project Assistant Jumpstart a project by using a simplified set of views. Support for Digital Signatures Save time by digitally signing all your files at build time. Easily Run Custom Actions Schedule a custom action to run at precisely the right moment in your installation. Installation Prerequisites Check for and install prerequisites before your installation is executed. To create a InstallShield project in Visual Studio and Build it using Team Build 2010, first you have to add the InstallShield Project template  to your Solution file. If you want to use InstallShield Limited edition you can add it from FileàNewà project àother Project Types àSetup and Deploymentà InstallShield LE and if you are using other versions of InstallShield, then you have to add it from  from FileàNewà project àInstallShield Projects. Here, I’m using  InstallShield 2011 Premier edition as I already have it Installed. I have created a simple package for TailSpin Application which has a Feature called Web, few components and a IIS Web Site for  TailSpin application.   Before started working on this, I thought I may need to build the package by calling invoke process activity in build process template or have to create a new custom activity. But, it got build without any changes to build process template. But, it was failing with below error message. C:\Program Files (x86)\MSBuild\InstallShield\2011\InstallShield.targets (68): The "InstallShield.Tasks.InstallShield" task could not be loaded from the assembly C:\Program Files (x86)\MSBuild\InstallShield\2010Limited\InstallShield.Tasks.dll. Could not load file or assembly 'file:///C:\Program Files(x86)\MSBuild\InstallShield\2011\InstallShield.Tasks.dll' or one of its dependencies. An attempt was made to load a program with an incorrect format. Confirm that the <UsingTask> declaration is correct, that the assembly and all its dependencies are available, and that the task contains a public class that implements Microsoft.Build.Framework.ITask. This error is due to 64-bit build machine which I’m using. This issue will be replicable if you are queuing a build on a 64-bit build machine. To avoid this you have to ensure that you configured the build definition for your InstallShield project to load the InstallShield.Tasks.dll file (which is a 32-bit file); otherwise, you will encounter this build error informing you that the InstallShield.Tasks.dll file could not be loaded. To select the 32-bit version of MSBuild, click the Process tab of your build definition in Team Explorer. Then, under the Advanced node, find the MSBuild Platform setting, and select x86. Note that if you are using a 32-bit build machine, you can select either Auto or x86 for the MSBuild Platform setting.  Once I did above changes, the build got successful.

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• Dual Boot Oracle Solaris 11/11 and Linux (Ubuntu 11.10/grub2)

  - by HartmutStreppel

  After having worked with Open Solaris on my laptop first, then with an upgrade to Oracle Solaris 11 Express, I finally did a fresh install of Oracle Solaris 11/11, when it became available. I am not a big fan of upgrades as I know that I am not the perfect administrator and my system gets spoiled with unclean configurations, outdated packages and wrong settings that cannot be reversed. So I prefer to start from scratch. Especially with Oracle Solaris 11 I wanted to have a system just like a customer would have it in production. The installation was smooth - more or less, if I had only read the documentation a bit better in advance. For a number of reasons I prefer a dual boot system. The most important one is, that especially with mobile devices you often run into network problems. And you have a hard time figuring out where the problem is: in your laptop hardware, in the OS you are running, or really within the network. If you have an alternate OS to boot, you can exclude the OS and your hardware. This makes you feel better. The second OS should be a Linux variant - and for some not so obvious reason I decided to go with the latest Ubuntu release (11.10). It replaced a very old Open Suse installation that had not been booted for a while. I knew that it was probably best to install Ubuntu first and then Oracle Solaris 11, as this would put the right boot information for Oracle Solaris  into the MBR and onto the root partition. But then, how to enable dual boot with the 2 OSes. Searching the web one mainly finds information about dual boot of: Linux and Linux Linux and Windows I do not want to explain which wrong configurations I worked through, but I prefer to explain the final setup, which is extremely simple, and I am wondering why this is not covered as the easiest solution for most dual boot setups. I use chainloader from and to both OS'es, with the only disadvantage that I have to confirm two grub menus each time I want to boot the "other" OS. Still there were some hurdles to jump over: Ubuntu did not like getting its boot blocks being placed on the partition instead of the disk; I must admit that I do not fully understand why. But using the --force option you could get that done Ubuntu needs an active partition; that was easy to achieve grub2 uses a different numbering scheme for the partitions. That is in the docs, if you read them. BTW: The usual disclaimer is valid. There is  no guarantee that what I describe works or works well. Please back up your data carefully before trying any of this. So, Oracle Solaris 11 is installed on the first partition and Ubuntu on the third. With Ubtuntu things initially were a bit more complicated, as I did not know how to boot it. And the live CD did not offer the capability to boot the on-disk image (at least I did not find it). So I booted the live CD, mounted the Ubuntu installation at /mnt and wrote the boot blocks into the partition. This is something that does not seem to be recommended, at least grub-install refrained from doing what I intended. After a bit more research I was bold enough to use the --force option and wrote the boot blocks to /dev/sda3 using grub-install --boot-directory=/mnt/boot --force --no-floppy /dev/sda3 So, I now had a system with the Solaris boot loader in the MBR, Solaris specific boot blocks on the Solaris root partition and Ubuntu specific boot blocks in the Ubuntu partition. I just had to chain them together and I was done. Oracle Solaris 11: I have added the following lines to /rpool/boot/grub/menu.lst (be aware of the /rpool!!!!) title Ubuntu 11.10root (hd0,2)makeactivechainloader +1boot The Ubuntu root file system sits on the third partition (/dev/sda3). Ubuntu: I have added the following lines to /etc/grub.d/40_custom: menuentry "Solaris 11/11" {      set root=(hd0,1)      chainloader +1} Two things need to be mentioned: a) grub2 starts numbering partitions with 1; so my /dev/sda1 is partition 1. b) Oracle Solaris boots without the partition being made active (btw: the command to make a partition active with grub2 is "parttool (hd0,1) boot+", which currently does not work for me). As debugging grub is a bit complicated, I used the grub CLI to perform some tests and also used a tool, that I found on sourceforge.net that was able to prepare a list of all boot loaders on all partitions. This told me that the basic setup was correct. Unfortunately I lost it in the live CD environment. I hope this is helpful for some of the readers.Hartmut

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• Cloud Computing Architecture Patterns: Don’t Focus on the Client

  - by BuckWoody

  Normally I try to put topics in the positive in other words "Do this" not "Don't do that". Sometimes its clearer to focus on what *not* to do. Popular development processes often start with screen mockups, or user input descriptions. In a scale-out pattern like Cloud Computing on Windows Azure, that's the wrong place to start. Start with the Data    Instead, I recommend that you start with the data that a process requires. That data might be temporary or persisted, but starting with the data and its requirements helps to define not only the storage engine you need but also drives everything from security to the integrity of the application. For instance, assume the requirements show that the user must enter their phone number, and that this datum is used in a contact management system further down the application chain. For that datum, you can determine what data type you need (U.S. only or International?) the security requirements, whether it needs ACID compliance, how it will be searched, indexed and so on. From one small data point you can extrapolate out your options for storing and processing the data. Here's the interesting part, which begins to break the patterns that we've used for decades: all of the data doesn't have the same requirements. The phone number might be best suited for a list, or an element, or a string, with either BASE or ACID requirements, based on how it is used. That means we don't have to dump everything into XML, an RDBMS, a NoSQL engine, or a flat file exclusively. In fact, one record might use all of those depending on the use-case requirements. Next Is Data Management  With the data defined, we can move on to how to store the data. Again, the requirements now dictate whether we need a full relational calculus or set-based operations, or we can choose another method based on the requirements for the data. And breaking another pattern its OK to store in more than once, in more than one location. We do this all the time for reporting systems and Business Intelligence systems, so this is a pattern we need to think about even for OLTP data. Move to Data Transport How does the data get around? We can use a connection-based method, sending the data along a transport to the storage engine, but in some cases we may want to use a cache, a queue, the Service Bus, or Complex Event Processing. Finally, Data Processing Most RDBMS engines, NoSQL, and certainly Big Data engines not only store data, but can process and manipulate it as well. Its doubtful that you'll calculate that phone number right? Well, if you're the phone company, you most certainly will. And so we see that even once we've chosen the data type, storage and engine, the same element can have different computing requirements based on how it is used. Sure, We Need A Front-End At Some Point Not all data is entered by human hands in fact most data isn't. We don't really need a Graphical User Interface (GUI) we need some way for a GUI to get data into and out of the systems listed earlier.   But when we do need to allow users to enter or examine data, that should be left to the GUI that best fits the device the user has. Ever tried to use an application designed for a web browser on a phone? Or one designed for a tablet on a phone? Its usually quite painful. The siren song of "We'll just write one interface for all devices" is strong, and has beguiled many an unsuspecting architect. But they just don't work out.   Instead, focus on the data, its transport and processing. Create API calls or a message system that allows for resilient transport to the device or interface, and let it do what it does best. References Microsoft Architecture Journal:   http://msdn.microsoft.com/en-us/architecture/bb410935.aspx Patterns and Practices:   http://msdn.microsoft.com/en-us/library/ff921345.aspx Windows Azure iOS, Android, Windows 8 Mobile Devices SDK: http://www.windowsazure.com/en-us/develop/mobile/tutorials/get-started-ios/ Windows Azure Facebook SDK: http://ntotten.com/2013/03/14/using-windows-azure-mobile-services-with-the-facebook-sdk-for-windows-phone/

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• Understanding each other in web development

  - by Pete Hotchkin

  During my career I have been lucky enough to work in several different roles within web development with many extremely talented people, from incredible designers who were passionate about the placement of every pixel right through to server administrators and DBAs who were always measuring the improvements they were making to their queries in the smallest possible unit. The problem I always faced was that more often than not I was stuck in the middle trying to mediate between these different functions and enable each side to understand the other’s point of view. The main areas of contention that there have always been between these functional groups in my experience have been at 2 key points: during the build phase and then when there is a problem post-build. During both of these times it is often easier for someone to pass the buck onto someone else than spend the time to understand the other person’s perspective. Below is a quick look at two upcoming tools that will not only speed up the build phase for each function, but  also help when it comes to the issues faced once a site has been pushed live. In my experience a web project goes through several phases of development. The first of these is design, generally handled as Photoshop files which are then passed onto a front-end developer. This is the first point at which heated discussions can arise. One problem I’ve seen several times is that the designer doesn’t fully understand the platform constraints that need to be considered, and as a result has designed something that does not translate very well or is simply not possible. Working at Red Gate, I am lucky enough to be able to meet some amazing people and this happened just the other day when I was introduced to Neil Kinnish and Pete Nelson, the creators of what I believe could be a great asset in this designer-developer relationship, Mixture. Mixture allows the front end developer to quickly prototype a web page with built-in frameworks such as bootstrap. It’s not an IDE however, it just sits there in the background and monitors the project files in the background so every time you save a file from your favorite IDE, it will compile things like LESS, compact your JavaScript and the automatically refresh your test browser so you can see the changes instantly. I think one of the best parts of this however is a single button that pushes the changed files up to the web so the designer can instantly see how far the developer has got and the problem that he is facing at that time without the need to spend time setting up a remote server. I can see this being a real asset to remote teams where there needs to be a compromise between the designer and the front-end developer, or just to allow the designer to see how the build is progressing and suggest small alterations. Once the design has been built into the front end the designer’s job is generally done and there are no other points of contention between the designer and the other functions involved in building these web projects. As the project moves into the stage of integrating it into the back end and deploying it to the production server other functions start to be pulled in and other issues arise such as the back-end developer understanding the frameworks that they are using such as the routes that are in place in an MVC application or the number of database calls that the ORM layer is actually making. There are many tools out there that can actually help with these problems such as mini profiler that gives you a quick snapshot of what is going on directly in the browser. For a slightly more in-depth look at what is happening and to gain a deeper understanding of an application you may be working on though, you may want to consider Glimpse. Created by Nik and Anthony, it is an application that sits at the bottom of your browser (installed via NuGet) which can show you information about how your application is pieced together and how the information on screen is being delivered as it happens. With a wealth of community-built plugins such as one for nHibernate and linq2SQL (full list of plugins on NuGet). It can be customized directly to your own setup to truly delve into the code to see what is happening, and can help to reduce the number of confusing moments about whether it is your code that is going wrong or whether there is something more sinister happening directly on the server. All the tools that I have mentioned in this post help to do one thing above all, and that is to ease the barrier of understanding between the different functions that are involved in building and maintaining a web application. In my experience it is very easy to say “Well, that’s not my problem”, simply because the two functions involved don’t truly understand the other’s point of view. Software should not only be seen as a way to streamline our own working process or as a debugging tool but also a communication aid to improve the entire lifecycle of a web project. Glimpse is actually the project that I am the designer on and I would love to get your feedback if you do decide to try it out or if you would like to share your own experiences of working on web projects please fill in your details at https://www.surveymk.com/s/joinGlimpse  or add a comment below and I will get in touch with you.

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• The Oracle Retail Week Awards - in review

  - by user801960

  The Oracle Retail Week Awards 2012 were another great success, building on the legacy of previous award ceremonies. Over 1,600 of the UK's top retailers gathered at the Grosvenor House Hotel and many of Europe's top retail leaders attended the prestigious Oracle Retail VIP Reception in the Grosvenor House Hotel's Red Bar. Over the years the Oracle Retail Week Awards have become a rallying point for the morale of the retail industry, and each nominated retailer served as a demonstration that the industry is fighting fit. It was an honour to speak to so many figureheads of UK - and global - retail. All of us at Oracle Retail would like to congratulate both the winners and the nominees for the awards. Retail is a cornerstone of the economy and it was inspiring to see so many outstanding demonstrations of innovation and dedication in the entries. Winners 2012   The Market Force Customer Service Initiative of the Year Winner: Dixons Retail: Knowhow Highly Commended: Hughes Electrical: Digital Switchover     The Deloitte Employer of the Year Winner: Morrisons     Growing Retailer of the Year Winner: Hallett Retail - The Concessions People Highly Commended: Blue Inc     The TCC Marketing/Advertising Campaign of the Year Winner: Sainsbury's: Feed your Family for £50     The Brandbank Multichannel Retailer of the Year Winner: Debenhams Highly Commended: Halfords     The Ashton Partnership Product Innovation of the Year Winner: Argos: Chad Valley Highly Commended: Halfords: Private label bikes     The RR Donnelley Pure-play Online Retailer of the Year Winner: Wiggle     The Hitachi Consulting Responsible Retailer of the Year Winner: B&Q: One Planet Home     The CA Technologies Retail Technology Initiative of the Year Winner: Oasis: Argyll Street flagship launch with iPad PoS     The Premier Tax Free Speciality Retailer of the Year Winner: Holland & Barrett     Store Design of the Year Winner: Next Home and Garden, Shoreham, Sussex Highly Commended: Dixons Retail, Black concept store, Birmingham Bullring     Store Manager of the Year Winner: Ian Allcock, Homebase, Aylesford Highly Commended: Darren Parfitt, Boots UK, Melton Mowbray Health Centre     The Wates Retail Destination of the Year Winner: Westfield, Stratford     The AlixPartners Emerging Retail Leader of the Year Winner: Catriona Marshall, HobbyCraft, Chief Executive     The Wipro Retail International Retailer of the Year Winner: Apple     The Clarity Search Retail Leader of the Year Winner: Ian Cheshire, Chief Executive, Kingfisher     The Oracle Retailer of the Year Winner: Burberry     Outstanding Contribution to Retail Winner: Lord Harris of Peckham     Oracle Retail and "Your Experience Platform" Technology is the key to providing that differentiated retail experience. More specifically, it is what we at Oracle call ‘the experience platform’ - a set of integrated, cross-channel business technology solutions, selected and operated by a retail business and IT team, and deployed in accordance with that organisation’s individual strategy and processes. This business systems architecture simultaneously: Connects customer interactions across all channels and touchpoints, and every customer lifecycle phase to provide a differentiated customer experience that meets consumers’ needs and expectations. Delivers actionable insight that enables smarter decisions in planning, forecasting, merchandising, supply chain management, marketing, etc; Optimises operations to align every aspect of the retail business to gain efficiencies and economies, to align KPIs to eliminate strategic conflicts, and at the same time be working in support of customer priorities.   Working in unison, these three goals not only help retailers to successfully navigate the challenges of today but also to focus on delivering that personalised customer experience based on differentiated products, pricing, services and interactions that will help you to gain market share and grow sales.  

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• Surface and the Uphill Battle to Win Over iPad Users (Namely: Me)

  - by D'Arcy Lussier

  I went away this past weekend and decided to bring along the Windows 8 tablet from the Build conference last year – y’know, to give Windows 8 a try in a typical scenario. I also brought our iPad 2 along since I figured my wife would want to use that. I’d love to tell you how I found using my Windows 8 tablet but I can’t – I used the iPad exclusively the entire weekend. It was during this that I realized what Microsoft needs to do to win me over as an iPad user. As you’ll see, I’m left wondering what it is that Surface is meant to compete with: iPad and other tablets, or thin laptops like the MacBook Air or Ultrabooks. Device Size I really like the size of the iPad compared with the Build tablet. It’s not as long and the thinness/weight of the device makes it feel more like you’re holding a magazine than a computer. I’m pleased that Microsoft will be matching the thinness of the iPad with Surface, but I’m suspect as to what that actually means. The iPad’s edges slant inwards where the Surface has a thicker boxish look (similar to the iPhone 4S). So while they may have the same depth at the deepest part of both devices, I bet the iPad will come off feeling thinner. However, its not lost on me the number of external port options the Surface’s design provides over the iPad (Usb, etc.). With that said, I haven’t missed having a USB slot on my iPad. I’m not a fan of lengthening the Surface screen size to almost a full inch over the iPad, mainly because… Vertical Orientation Experience Did you notice at the announce event, in the images of the devices that have been released, and in any marketing for it, that the surface is always displayed in horizontal orientation. This is a huge beef I have with my Build tablet and why I prefer the iPad. Yes the iPad can do the wide-screenish mode, but the iPad is oriented to be vertical by nature. Don’t agree? Look at the button and camera placement – both on the shorter sides of the device. Compare that with the Surface, where the orientation for the button and camera is on the longer sides. To be fair, Blackberry and the horde of Android tablets out there haven’t gotten this either – since most monitors are widescreen nowadays tablets should be too right? Wrong. Widescreen is great for certain things, but tasks such as reading is not one of them – hence why monitor companies like Dell provide stands that allow you to flip your widescreen monitor to a vertical orientation. That Microsoft has chosen a horizontal orientation by default for Windows 8 is disappointing – hopefully hardware manufacturers will be given the option of a default vertical orientation. Fast Startup Time I like that I can turn off/turn on the iPad very quickly. Even from a true “off” mode and not just sleeping, the iPad boots up very quickly. Windows RT needs to have that same quick response. If I start finding that I’m waiting for the device to boot up for more than 30 seconds that could be a show stopper. No Heat I really hate that the Build tablet has fans that kick in to cool the procs, but its basically a slate computer and I get its part of that prototype build. For Surface, it needs to be the same type of experience as the iPad – no heat! I know Surface doesn’t have fans and uses some cool new vent system or something like that, but even then – I want to sit and read a book on my Surface without having to feel any heat coming from the device, which is the experience I have with the iPad now. What About Apps?! I am definitely not the target client when it comes to app stores. On my iPad I use: Safari Kindle Reader Twitter App Settlers of Catan TSN’s App And that’s it. So really, while its nice that some version of Office might be available, I’m not planning on utilizing a Surface for creating a PowerPoint or working on a Word document – that’s what my laptop is for. I want my tablet to be for information snacking or as an e-reader and occasionally an entertainment device. Surface vs iPad or Surface vs Air? The more that I read up on Surface, the more I wonder if it won’t be a touch-enabled MacBook Air competitor more than an iPad one. Also, I really question if Microsoft gets tablets – when one of your main selling features is a built-in physical keyboard it speaks more to a traditional laptop experience than a tablet one that’s entirely reliant on touch. Still, I really love the Windows Phone interface – way more than iOS – so I’m still very optimistic that the Metro experience on the tablet will be fantastic. I just worry that Microsoft has interpreted a tablet as a computer with a removable keyboard and a touch screen, and that’s not what tablet computing is about at all.

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• SQLAuthority News – 7th Anniversary of Blog – A Personal Note

  - by Pinal Dave

  Special Day Today is a very special day – seven years ago I blogged for the very first time.  Seven years ago, I didn’t know what I was doing, I didn’t know how to blog, or even what a blog was or what to write.  I was working as a DBA, and I was trying to solve a problem – at my job, there were a few issues I had to fix again and again and again.  There were days when I was rewriting the same solution over and over, and there were times when I would get very frustrated because I could not write the same elegant solution that I had written before.  I came up with a solution to this problem – posting these solutions online, where I could access them whenever I needed them.  At that point, I had no idea what a blog was, or even how the internet worked, I had no idea that a blog would be visible to others.  Can you believe it? Google it on Yahoo! After a few posts on this “blog,” there was a surprise for me – an e-mail saying that someone had left me a comment.  I was surprised, because I didn’t even know you could comment on a blog!  I logged on and read my comment.  It said: “I like your script,but there is a small bug.  If you could fix it, it will run on multiple other versions of SQL Server.”  I was like, “wow, someone figured out how to find my blog, and they figured out how to fix my script!”  I found the bug, I fixed the script, and a wrote a thank you note to the guy.  My first question for him was: how did you figure it out – not the script, but how to find my blog?  He said he found it from Yahoo Search (this was in the time before Google, believe it or not). From that day, my life changed.  I wrote a few more posts, I got a few more comments, and I started to watch my traffic.  People were reading, commenting, and giving feedback.  At the end of the day, people enjoyed what I was writing.  This was a fantastic feeling!  I never thought I would be writing for others.  Even today, I don’t feel like I am writing for others, but that I am simply posting what I am learning every day.  From that very first day, I decided that I would not change my intent or my blog’s purpose. 72 Million Views – 2600 Posts – 57000 comments – 10 books – 9 courses Today, this blog is my habit, my addiction, my baby.  Every day I try to learn something new, and that lesson gets posted on the blog.  Lately there have been days where I am traveling for a full 24 hours, but even on those days I try to learn something new, and later when I have free time, I will still post it to the blog.  Because of this habit, this blog has over 72 millions views, I have written more than 2600 posts, and there are 57,000 comments and counting.  I have also written 10 books, 9 courses, and learned so many things.  This blog has given me back so much more than I ever put it into it.  It gave me an education, a reason to learn something new every day, and a way to connect to people.  I like to think of it as a learning chain, a relay where we all pass knowledge from one to another. Never Ending Journey When I started the blog, I thought I would write for a few days and stop, but now after seven years I haven’t stopped and I have no intention of stopping!  However, change happens, and for this blog it will start today.  This blog started as a single resource for SQL Server, but now it has grown beyond, to Sharepoint, Personal Development, Developer Training, MySQL, Big Data, and lots of other things.  Truly speaking, this blog is more than just SQL Server, and that was always my intention.  I named it “SQL Authority,” not “SQL Server Authority”!  Loudly and clearly, I would like to announce that I am going to go back to my roots and start writing more about SQL, more about big data, and more about the other technology like relational databases, MySQL, Oracle, and others.  My goal is not to become a comprehensive resource for every technology, my goal is to learn something new every day – and now it can be so much more than just SQL Server.  I will learn it, and post it here for you. I have written a very long post on this anniversary, but here is the summary: Thank You.  You all have been wonderful.  Seven years is a long journey, and it makes me emotional.  I have been “with” this blog before I met my wife, before we had our daughter.  This blog is like a fourth member of the family.  Keep reading, keep commenting, keep supporting.  Thank you all. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: About Me, MySQL, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL

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• In the Mobile and Tablet World, How Much is Too Much?

  - by andrewbrust

  The week of April 26th was a huge one in the world of mobile and tablet devices,  There were so many individual developments, announcements and solidifications of strategy, it’s almost impossible to believe they occurred in the same month, let alone the same week. Things started with Apple and Gizmodo having a Law and Order moment over the latter’s procurement of what appears to be the former’s 4th gen iPhone prototype.  We found out on the 26th that Gizmodo blogger Jason Chen’s apartment was raided by police and, honestly, that was a bit much. But Apple didn’t stop there.  They also published Steve Job’s critique of Adobe Flash and his explanation of Cupertino’s embargo of Flash on iPhones, iPods and iPads.  If you ask me, this too, was a bit much. Apple finished up the week by releasing the 3G version of its iPad product to the US market. I like (iLike?) my WiFi iPad.  The idea of getting a version of it that required a second 3G service monthly subscription, is, well, a bit  much. Microsoft was in the news too.  It killed a project it hadn’t even acknowledged the existence of: the Courier tablet.  That’s a bit much too.  If a tree falls in the woods, and Microsoft says they can’t hear it anyway, could they really have chopped it down? Maybe Microsoft Research should have licensed some of Courier’s technology from other parts of Microsoft.  Then maybe they could have kept the product alive.  Ask HTC: they’re going to be licensing technology from Microsoft because Redmond insists that Google’s Android operating system infringes on certain of their patents.  And since HTC now builds a number of handsets on Android, instead of being beholden, as they once were, to Windows Mobile, that means they can keep making their products.  Why does HTC have to pay the royalties, and not Google?  Maybe Microsoft decided that going after GOOG would have been a bit much, even for them. The agreement came not a moment to soon: HTC released their “Droid Incredible” (that name’s a bit much), an Android 2.1 handset with amazing hardware and HTC’s own Sense UI, on April 30th (this past Friday). This phone is very well-reviewed.  Maybe that’s why Google basically decided to beg off introducing a version of its Nexus One phone (also manufactured by HTC) on the Verizon Wireless network.  Google backing down?  That’s incredible, if not also a bit much. And that brings us to HP.  Which this week announced its acquisition of Palm and its webOS mobile phone touch-oriented operating system.  HP also killed its own Slate initiative.  Apparently HP realized that Windows 7, even with a proprietary HP touch UI added on top, is no match for the iPad.  I’m guessing they think webOS might work a bit better,  And I’m wondering if HP even wants to use webOS for phone handsets, beyond the Pre and Pixi.  Using it just for slate devices would be a bit extreme, but maybe not too much. Honestly, this was not Microsoft’s best week.  It killed a project and a close partner did likewise.  Then that same partner bought a competing OS product, while another partner released their new product that uses yet another competing OS platform. What did Microsoft actually produce this past week? An update to its Windows Phone 7 developer tools that actually works with the version of Visual Studio 2010 released on April 12th, and the version of Silverlight released three days later. That took three weeks to get synced up, and that’s a bit much too. But at least it happened. Windows Phone 7 is Microsoft’s best hope for a comeback in the SmartPhone market and to offer a credible touch-based tablet device.  This week, two of Microsoft’s slate initiatives died, and its only mobile phone victory was around its competitor’s operating system.  I hope the new platform gets Redmond out of the PC ghetto and into the classes of device that get people really excited today.  If it can’t, that would be a bit much; probably too much.  And, as the signs at the Lonestar Cafe in NYC used to say, too much ain’t enough.

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