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• links for 2011-01-12

  - by Bob Rhubart

  WebCenter Spaces 11g PS2 Template Customization (Javier Ductor's Blog) "Recently, we have been involved in a WebCenter Spaces customization project. A customer sent us a prototype website in HTML, and we had to transform Spaces to set the same look and feel as in the prototype..." Javier Ductor (tags: oracle otn webcenter enteprise2.0) Matt Carter: Risky Business "Incorporating risk detection and mitigation capabilities into apps is becoming all the rage. There are plenty of real-life examples of cases where prevention of cyber-security threats and fraudsters might have kept governments and companies out of the news, and with more money in their accounts." (tags: oracle otn security middleware) John Brunswick: 5 Surprisingly Good Benefits of Corporate Blogs "Some may still propose that not all corporations are going to be able to provide the five benefits above and are more focused around shameless self promotion of products and services.  If that is the case, that corporation is most likely not producing something of high value." - John Brunswick (tags: oracle otn enterprise2.0 blogging) InfoQ: IT And Architecture: Inside-Out Perspectives The software industry is in disarray, costs are escalating, and quality is diminishing. Promises of newer technologies and processes and methodologies in IT are still far from materializing on any significant scale. Bruce Laidlaw and Michael Poulin - each with more than 30 years of experience compared notes on the past and present of IT and provide insights on what IT needs to make progress. (tags: ping.fm) SOA & Middleware: Canceling a running composite instance - example Useful tips from Niall Commiskey. (tags: soa middleware oracle) BPEL 11.1.1.2 Certified for Prebuilt E-Business Suite 12.1.3 SOA Integrations (Oracle E-Business Suite Technology) "A new certification was released simultaneously with the E-Business Suite 12.1.3 Maintenance Pack late last year: the use of BPEL 11g Version 11.1.1.2 with E-Business Suite 12.1.3." -- Steven Chan (tags: oracle bpel) Marc Kelderman: OSB: Deploy Service Level Agreement (SLA), aka Alert Rule "The big issue with these SLAs is the deployment. If you have dozens of services, with multiple operations, and you have a lot of environments it takes a while to create them...[But] I have a nice workaround." - Mark Kelderman  (tags: oracle otn soa osb sla) @myfear: Java EE 7 - what's coming up for 2012? First hints. "Even if the actual Java EE 6 version is still not too widespread, we already have seen the first signs of the next EE 7 version written to the sky." -- Markus "myfear" Eisele (tags: oracle otn oracleace java)

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• Cannot get 3D OpenGL support in Vmware guests, how can I fix this?

  - by jjapol

  I have been working at this problem for 2 days now. I cannot for the life of me enable 3D support in VMWare 9 guests. My specifications are: Hardware: Dell Latitude E5520 laptop. Processor: Intel i7-2620M CPU @ 2.70GHz × 4. Memory: 8GB. Video: Intel Sandybridge Mobile x86/MMX/SSE2 OS: Ubuntu 12.04.1 LTS, 32 bit. Vmware Workstation: 9.0.1 build-894247 Glxgears functions fine. Frame rate is ~60fps. Vmware guest: Windows 7 Starting the Windows 7 guest in VMware throws the following errors: No 3D support is available from the host. and Hardware graphics acceleration is not available. I've read through this VMware forum thread, but again the hardware in the post is different (nVidia). I've followed the instructions at this Ask Ubuntu post as closely as possible as the question is nearly the same as mine although my hardware is different. Answer 1 regarding setting mks.gl.allowBlacklistedDrivers = TRUE; in my vmx configuration file causes the VM to crash when it starts. The second answer I followed as closely as possible. I uninstalled VMware, Did sudo apt-get install build-essential linux-headers-$(uname -r) at a terminal, Added the PPA https://launchpad.net/~glasen/+archive/intel-driver, Then at a terminal did sudo apt-get update && sudo apt-get upgrade -y I reinstalled VMware and have the same results: no 3D in guests. I'm getting the feeling that something is awry with the Sandy Bridge driver, but I can't seem to come up with any solutions. Has anyone out there run across this problem also? By the way, the operation of the likes of Solidworks and AutoCad within a Windpws 7 guest does appear to be improved in VMware 9 vs VMware 8 in spite of the fact that 3D support is lacking in the Windows 7 guest. I'd also add that my glxinfo file was nearly identical to the glxinfo file posted at askubuntu.com/questions/181829/…. I had a total of seven minor differences per a comparison using Meld. –

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• How is programming affected by spatial aptitude?

  - by natli

  The longer I work on a project, the less clear it becomes. It's like I cannot seperate various classes/objects anymore in my head. Everything starts mixing up, and it's extremely hard to take it all apart again. I start putting functions in classes where they really don't belong, and make silly mistakes such as writing code that I later find was 100% obsolete; things are no longer clearly mappable in my head. It isn't until I take a step back for several hours (or days somtimes!) that I can actually see what's going on again, and be productive. I usually try to fight through this, I am so passionate about coding that I wouldn't for the life of me know what else I could be doing. This is when stuff can get really weird, I get so up in my head that I sort of lose touch with reality (to some extent) in that various actions, such as pouring a glass of water, no longer happen on a concious level. It happens on auto pilot, during which pretty much all of my concious concentration (is that even a thing?) is devoted to borderline pointless problem solving (trying to seperate elements of code). It feels like a losing battle. So I took an IQ test a while ago (Wechsler Adult Intelligence Scale I believe it was) and it turned out my Spatial Aptitude was quite low. I still got a decent score, just above average, so I won't have to poke things with a stick for a living, but I am a little worried that this is such a handicap when writing/engineering computer programs that I won't ever be able to do it seriously or professionally. I am very much interested in what other people think of this.. could a low spatial aptitude be the cause of the above described problems? Maybe I should be looking more along the lines of ADD or something similar, because I did get diagnosed with ADD at the age of 17 (5 years ago) but the medicine I received didn't seem to affect me that much so I never took it all that serious. Sorry if I got a little off topic there, I know this is not a mental help board, the question should be clear; How is programming affected by spatial aptitude? As far as I know people are born with low/med/high spatial aptitude, so I think it's interesting to find out if the more fortunate are better programmers by birth right.

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• How to handle interruptions in developer work without losing concentration? [closed]

  - by tomaszs

  I work as a developer for some years now. Mainly the issue why it's antisocial work is because you need to spend much time programming. I've been always the kind of developer who likes to cut off from any sources of distraction and spend several hours on project because in this way i (as i hope) do it faster. There are also other kinds of developers, more social that can chat, read, watch movies while development and they are ok with this and don't hesitate to be interrupted in their work in any time and come back to the project without any problem. For me any distraction is source of frustration because i need to spend substantial time to load my mind with all info about the project and to concentrate back on the tasks. I always thought it's better to do this that way because project is completed faster. But it makes some things difficult: it's hard to chat with someone who needs to have some important info: because you are a bit frustrated when you know you loose your Zen. And sometimes its more important to chat with someone than to loose Zen. Well.. mostly in any other kind of work the ability to be "multitask" is very important. But as a developer and as a person it's also very important to stay social. And i see now that the problem of concentration makes it difficult to make the right chose: the cost of maintaining concentration is just sometimes so damn high! So is it only me that i have so little concentration skills so any interruption is for me a big deal? Maybe it's just i have so bad memory so that i dont remember all issues of a project so long? Or maybe i develop the project in a fashion that requires me to store so much info on my mind only to be able to start working with code? Or should i just accept that being more social will make me finish project slower and in the fashion that i personally consider non 100% productive? And it's just normal thing and i should just accept it and start to live like any other person who has many works and don't assume that programming is in any case other than any other work and i just do fuzz about the whole concentration thing? This is question for mid-pro developers. I think you was having the same dillema in your life. I would be glad if you could help me take the right road here because it's just driving me and i suppose people i work with crazy for years.

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• Interconnect nodes in a Java distributed infrastructure for tweet processing

  - by David Moreno García

  I'm working in a new version of an old project that I used to download and process user statuses from Twitter. The main problem of that project was its infrastructure. I used multiple instances of a java application (trackers) to download from Twitter given an specific task (basically terms to search for), connected with a central node (a web application) that had to process all tweets once per day and generate a new task for each trackers once each 15 minutes. The central node also had to monitor all trackers and enable/disable them under user petition. This, as I said, was too slow because I had multiple bottlenecks, so in this new version I want to improve the infrastructure and isolate all functionalities in specific nodes. I also need a good notification system to receive notifications for any node. So, in the next diagram I show the components that I'll need in this new version: As you can see, there are more nodes. Here are some notes about them: Dashboard: Controls trackers statuses and send a single task to each of them (under user request). The trackers will use this task until replaced with a new one (if done, not each 15 minutes like before). Search engine: I need to store all the tweets. They are firstly stored in a local database for each tracker but after that I'm thinking on using something like Elasticsearch to be able to do fast searches. Tweet processor: Just and isolated component with its own database (maybe something like the search engine to have fast access to info generated by the module). In the future more could be added. Application UI: A web application with a shared database with the Dashboard (mainly to store users information and preferences). Indeed, both could be merged into a single web. The main difference with the previous version of the project is that now they will be isolated and they will only show information and send requests. I will not do any heavy task in them (like process tweets as I did before). So, having this components, my main headache is how to structure all to not have to rewrite a lot of code every time I need to access any new data. Another headache is how can I interconnect nodes. I could use sockets but that is a pain in the ass. Maybe a REST layer? And finally, if all the nodes are isolated, how could I generate notifications for each user which info is only in the database used by the Application UI? I'm programming this using Java and Spring (at least I used them in the last version) but I have no problems with changing the language if I can take advantage of a tool/library/engine to make my life easier and have a better platform. Any comment will be appreciated.

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• Started wrong with a project. Should I start over?

  - by solidsnake

  I'm a beginner web developer (one year of experience). A couple of weeks after graduating, I got offered a job to build a web application for a company whose owner is not much of a tech guy. He recruited me to avoid theft of his idea, the high cost of development charged by a service company, and to have someone young he can trust onboard to maintain the project for the long run (I came to these conclusions by myself long after being hired). Cocky as I was back then, with a diploma in computer science, I accepted the offer thinking I can build anything. I was calling the shots. After some research I settled on PHP, and started with plain PHP, no objects, just ugly procedural code. Two months later, everything was getting messy, and it was hard to make any progress. The web application is huge. So I decided to check out an MVC framework that would make my life easier. That's where I stumbled upon the cool kid in the PHP community: Laravel. I loved it, it was easy to learn, and I started coding right away. My code looked cleaner, more organized. It looked very good. But again the web application was huge. The company was pressuring me to deliver the first version, which they wanted to deploy, obviously, and start seeking customers. Because Laravel was fun to work with, it made me remember why I chose this industry in the first place - something I forgot while stuck in the shitty education system. So I started working on small projects at night, reading about methodologies and best practice. I revisited OOP, moved on to object-oriented design and analysis, and read Uncle Bob's book Clean Code. This helped me realize that I really knew nothing. I did not know how to build software THE RIGHT WAY. But at this point it was too late, and now I'm almost done. My code is not clean at all, just spaghetti code, a real pain to fix a bug, all the logic is in the controllers, and there is little object oriented design. I'm having this persistent thought that I have to rewrite the whole project. However, I can't do it... They keep asking when is it going to be all done. I can not imagine this code deployed on a server. Plus I still know nothing about code efficiency and the web application's performance. On one hand, the company is waiting for the product and can not wait anymore. On the other hand I can't see myself going any further with the actual code. I could finish up, wrap it up and deploy, but god only knows what might happen when people start using it. What do you think I should do?

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• C++11 Tidbits: Decltype (Part 2, trailing return type)

  - by Paolo Carlini

  Following on from last tidbit showing how the decltype operator essentially queries the type of an expression, the second part of this overview discusses how decltype can be syntactically combined with auto (itself the subject of the March 2010 tidbit). This combination can be used to specify trailing return types, also known informally as "late specified return types". Leaving aside the technical jargon, a simple example from section 8.3.5 of the C++11 standard usefully introduces this month's topic. Let's consider a template function like: template <class T, class U> ??? foo(T t, U u) { return t + u; } The question is: what should replace the question marks? The problem is that we are dealing with a template, thus we don't know at the outset the types of T and U. Even if they were restricted to be arithmetic builtin types, non-trivial rules in C++ relate the type of the sum to the types of T and U. In the past - in the GNU C++ runtime library too - programmers used to address these situations by way of rather ugly tricks involving __typeof__ which now, with decltype, could be rewritten as: template <class T, class U> decltype((*(T*)0) + (*(U*)0)) foo(T t, U u) { return t + u; } Of course the latter is guaranteed to work only for builtin arithmetic types, eg, '0' must make sense. In short: it's a hack. On the other hand, in C++11 you can use auto: template <class T, class U> auto foo(T t, U u) -> decltype(t + u) { return t + u; } This is much better. It's generic and a construct fully supported by the language. Finally, let's see a real-life example directly taken from the C++11 runtime library as implemented in GCC: template<typename _IteratorL, typename _IteratorR> inline auto operator-(const reverse_iterator<_IteratorL>& __x, const reverse_iterator<_IteratorR>& __y) -> decltype(__y.base() - __x.base()) { return __y.base() - __x.base(); } By now it should appear be completely straightforward. The availability of trailing return types in C++11 allowed fixing a real bug in the C++98 implementation of this operator (and many similar ones). In GCC, C++98 mode, this operator is: template<typename _IteratorL, typename _IteratorR> inline typename reverse_iterator<_IteratorL>::difference_type operator-(const reverse_iterator<_IteratorL>& __x, const reverse_iterator<_IteratorR>& __y) { return __y.base() - __x.base(); } This was guaranteed to work well with heterogeneous reverse_iterator types only if difference_type was the same for both types.

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• Cloud Computing: Start with the problem

  - by BuckWoody

  At one point in my life I would build my own computing system for home use. I wanted a particular video card, a certain set of drives, and a lot of memory. Not only could I not find those things in a vendor’s pre-built computer, but those were more expensive – by a lot. As time moved on and the computing industry matured, I actually find that I can buy a vendor’s system as cheaply – and in some cases far more cheaply – than I can build it myself.   This paradigm holds true for almost any product, even clothing and furniture. And it’s also held true for software… Mostly. If you need an office productivity package, you simply buy one or use open-sourced software for that. There’s really no need to write your own Word Processor – it’s kind of been done a thousand times over. Even if you need a full system for customer relationship management or other needs, you simply buy one. But there is no “cloud solution in a box”.  Sure, if you’re after “Software as a Service” – type solutions, like being able to process video (Windows Azure Media Services) or running a Pig or Hive job in Hadoop (Hadoop on Windows Azure) you can simply use one of those, or if you just want to deploy a Virtual Machine (Windows Azure Virtual Machines) you can get that, but if you’re looking for a solution to a problem your organization has, you may need to mix Software, Infrastructure, and perhaps even Platforms (such as Windows Azure Computing) to solve the issue. It’s all about starting from the problem-end first. We’ve become so accustomed to looking for a box of software that will solve the problem, that we often start with the solution and try to fit it to the problem, rather than the other way around.  When I talk with my fellow architects at other companies, one of the hardest things to get them to do is to ignore the technology for a moment and describe what the issues are. It’s interesting to monitor the conversation and watch how many times we deviate from the problem into the solution. So, in your work today, try a little experiment: watch how many times you go after a problem by starting with the solution. Tomorrow, make a conscious effort to reverse that. You might be surprised at the results.

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• The Solution

  - by Patrick Liekhus

  So I recently attended a class about time management as well as read the book “The Seven Habits of Highly Effective People” by Stephen Covey.  Both have been instrumental in helping me get my priorities aligned as well as keep me focused. The reason I bring this up is that it gave me a great idea for a small application with which to create a great technical stack solution that would be easy to demo and explain.  Therefore, the project from this point forward with be the Liekhus.TimeTracker application which will bring some the time management skills that I have acquired into a technical implementation.  The idea is rather simple, but leverages some of the basic principles of Covey along with some of the worksheets that I garnered from class.  The basics are as such: 1) a plan is a must have and 2) write it down!  A plan not written down is just an idea.  How many times have you had an idea that didn’t materialize?  Exactly.  Hence why I am writing it all down now! The worksheet consists of a few simple columns that I will outline below as well as some modifications that I made according to the Covey habits.  The worksheet looks like the following: Status Issue Area CQ Notes P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   P  F  L     1234   The idea is really simple and straightforward; you write down all your tasks and keep track of them along the way.  The status stands for (P)ending, (F)inished or (L)ater.  You write a quick title for the issue and select the CQ (Covey Quadrant) with which the issue occurs.  The notes section is for things that happen while you are working through the issue.  And last, but not least, is the Area column that I added as a way to identify the Role or Area of your life that this task falls within based upon Covey’s teachings. The second part of this application is a simple phone log that allows you to track your phone conversations throughout the day.  All of this is currently done on a sheet of paper, but being involved in technology, I want it to have bells and whistles.  Therefore, this is my simple idea for a project that will allow me to test my theories about coding and implementations.  Stay tuned as the next session will be flushing out the concept and coming up with user stories to begin the SCRUM process. Thanks

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• How to become a good team player?

  - by Nick

  I've been programming (obsessively) since I was 12. I am fairly knowledgeable across the spectrum of languages out there, from assembly, to C++, to Javascript, to Haskell, Lisp, and Qi. But all of my projects have been by myself. I got my degree in chemical engineering, not CS or computer engineering, but for the first time this fall I'll be working on a large programming project with other people, and I have no clue how to prepare. I've been using Windows all of my life, but this project is going to be very unix-y, so I purchased a Mac recently in the hopes of familiarizing myself with the environment. I was fortunate to participate in a hackathon with some friends this past year -- both CS majors -- and excitingly enough, we won. But I realized as I worked with them that their workflow was very different from mine. They used Git for version control. I had never used it at the time, but I've since learned all that I can about it. They also used a lot of frameworks and libraries. I had to learn what Rails was pretty much overnight for the hackathon (on the other hand, they didn't know what lexical scoping or closures were). All of our code worked well, but they didn't understand mine, and I didn't understand theirs. I hear references to things that real programmers do on a daily basis -- unit testing, code reviews, but I only have the vaguest sense of what these are. I normally don't have many bugs in my little projects, so I have never needed a bug tracking system or tests for them. And the last thing is that it takes me a long time to understand other people's code. Variable naming conventions (that vary with each new language) are difficult (__mzkwpSomRidicAbbrev), and I find the loose coupling difficult. That's not to say I don't loosely couple things -- I think I'm quite good at it for my own work, but when I download something like the Linux kernel or the Chromium source code to look at it, I spend hours trying to figure out how all of these oddly named directories and files connect. It's a programming sin to reinvent the wheel, but I often find it's just quicker to write up the functionality myself than to spend hours dissecting some library. Obviously, people who do this for a living don't have these problems, and I'll need to get to that point myself. Question: What are some steps that I can take to begin "integrating" with everyone else? Thanks!

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• Creating a frozen bubble clone

  - by Vaughan Hilts

  This photo illustrates the environment: http://i.imgur.com/V4wbp.png I'll shoot the cannon, it'll bounce off the wall and it's SUPPOSED to stick to the bubble. It does at pretty much every other angle. The problem is always reproduced here, when hit off the wall into those bubbles. It also exists in other cases, but I'm not sure what triggers it. What actually happens: The ball will sometimes set to the wrong cell, and my "dropping" code will detect it as a loner and drop it off the stage. *There are many implementations of "Frozen Bubble" on the web, but I can't for the life of me find a good explanation as to how the algorithm for the "Bubble Sticking" works. * I see this: http://www.wikiflashed.com/wiki/BubbleBobble https://frozenbubblexna.svn.codeplex.com/svn/FrozenBubble/ But I can't figure out the algorithims... could anyone explain possibly the general idea behind getting the balls to stick? Code in question: //Counstruct our bounding rectangle for use var nX = currentBall.x + ballvX * gameTime; var nY = currentBall.y - ballvY * gameTime; var movingRect = new BoundingRectangle(nX, nY, 32, 32); var able = false; //Iterate over the cells and draw our bubbles for (var x = 0; x < 8; x++) { for (var y = 0; y < 12; y++) { //Get the bubble at this layout var bubble = bubbleLayout[x][y]; var rowHeight = 27; //If this slot isn't empty, draw if (bubble != null) { var bx = 0, by = 0; if (y % 2 == 0) { bx = x * 32 + 270; by = y * 32 + 45; } else { bx = x * 32 + 270 + 16; by = y * 32 + 45; } //Check var targetBox = new BoundingRectangle(bx, by, 32, 32); if (targetBox.intersects(movingRect)) { able = true; } } } } cellY = Math.round((currentBall.y - 45) / 32); if (cellY % 2 == 0) cellX = Math.round((currentBall.x - 270) / 32); else cellX = Math.round((currentBall.x - 270 - 16) / 32); Any ideas are very much welcome. Things I've tried: Flooring and Ceiling values Changing the wall bounce to a lower value Slowing down the ball None of these seem to affect it. Is there something in my math I'm not getting?

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• Iterative and Incremental Principle Series 2: Finding Focus

  - by llowitz

  Welcome back to the second blog in a five part series where I recount my personal experience with applying the Iterative and Incremental principle to my daily life.  As you recall from part one of the series, a conversation with my son prompted me to think about practical applications of the Iterative and Incremental approach and I realized I had incorporated this principle in my exercise regime.    I have been a runner since college but about a year ago, I sustained an injury that prevented me from exercising.  When I was sufficiently healed, I decided to pick it up again.  Knowing it was unrealistic to pick up where I left off, I set a goal of running 3 miles or approximately for 30 minutes.    I was excited to get back into running and determined to meet my goal.  Unfortunately, after what felt like a lifetime, I looked at my watch and realized that I had 27 agonizing minutes to go!  My determination waned and my positive “I can do it” attitude was overridden by thoughts of “This is impossible”.   My initial focus and excitement was not sustained so I never met my goal.   Understanding that the 30 minute run was simply too much for me mentally, I changed my approach.   I decided to try interval training.  For each interval, I planned to walk for 3 minutes, then jog for 2 minutes, and finally sprint for 1 minute, and I planned to repeat this pattern 5 times.  I found that each interval set was challenging, yet achievable, leaving me excited and invigorated for my next interval.  I easily completed five intervals – or 30 minutes!!  My sense of accomplishment soared. What does this have to do with OUM?  Have you heard the saying -- “How do you eat an elephant?  One bite at a time!”?  This adage certainly applies in my example and in an OUM systems implementation.  It is easier to manage, track progress and maintain team focus for weeks at a time, rather than for months at a time.   With shorter milestones, the project team focuses on the iteration goal.  Once the iteration goal is met, a sense of accomplishment is experience and the team can be re-focused on a fresh, yet achievable new challenge.  Join me tomorrow as I expand the concept of Iterative and incremental by taking a step back to explore the recommended approach for planning your iterations.

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• What location to put bootloader, when running multiple drives and partition

  - by Matt G

  I have Win8 on my desktop, where a 120G SSD is used to run windows and some select applications, while I have a 2TB HDD to provide basic file storage and where possible, install applications instead of on the SSD. I want to install Ubuntu on a new partition of the HDD (I allocated 300GB, with 5GB swap file). I've used a USB to install the OS, which seemed to have done the job. However, after prompting for a restart, I can no longer boot to ubuntu. During instillation I was confused about where to install the "boot loader instillation". I ended up selecting "/dev/stb" because I figured I would be able to boot with BIOS by selecting the HDD drive as a priority over the SSD. The bootloader is a large part of where I think I went wrong. My partition system looked something like this: /dev/sta ... //SSD ~120 GB /dev/sta1 NTFS (350 MB) //Win8System /dev/sta2 NTFS (118 GB) //Win8C-Drive /dev/stb ... //HDD ~2TB /dev/stb1 NTFS (1563 GB) //FileStorage /dev/stb5 Free Space (300 GB) //Space I want to use for Linux (NOTE: Created two partitions from the 300GB, ~5GB and 295GB. stb5,stb6.) It'd be great if I could get an explanation of what drive you'd select for the boot loader and why, and what selections won't work with regards to the Boot Loader Instillation. I think I understand what Grub is, but I have no idea on how to use it, or play around with it. I seem to be able to get back into OS from my usb, however I believe it's just showing me a preview/trial of Ubuntu (ie, can't access any of the system NTFS drives). Note, if I try to install from the USB again, it will recognize that a version of Ubuntu 13.10 exists on the system. Apologies in advance, have used windows all my life, don't really know to much about Linux at all. Did have a brief skim over some similar questions, didn't find anything too useful. - Where to install bootloader when installing Ubuntu as secondary OS? - ubuntu 12.10 dual boot with windows 8 on two hdds - Dual-boot Windows 7 and Ubuntu on two SSDs with UEFI

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• ITT Corporation Goes Live on Oracle Sales and Marketing Cloud Service (Fusion CRM)!

  - by Richard Lefebvre

  Back in Q2 of FY12, a division of ITT invited Oracle to demo our CRM On Demand product while the group was considering Salesforce.com. Chris Porter, our Oracle Direct sales representative learned the players and their needs and began to develop relationships. We lost that deal, but not Chris's persistence. A few months passed and Chris called on the ITT Shape Cutting Division's Director of Sales to see how things were going. Chris was told that the plan was for the division to buy more Salesforce.com. In fact, he informed Chris that he had just sent his team to Salesforce.com training. During the conversation, Chris mentioned that our new Oracle Sales Cloud Service could run with Outlook. This caused the ITT Sales Director to reconsider the plan to move forward with our competition. Oracle was invited back to demo the Oracle Sales and Marketing Cloud Service (Fusion CRM) and after it concluded, the Director stated, "That just blew your competition away." The deal closed on June 5th , 2012 Our Oracle Platinum Partner, Intelenex, began the implementation with ITT on July 30th. We are happy to report that on September 18th, the ITT Shape Cutting Division successfully went live on Oracle Sales and Marketing Cloud Service (Fusion CRM). About: ITT is a diversified leading manufacturer of highly engineered critical components and customized technology solutions for growing industrial end-markets in energy infrastructure, electronics, aerospace and transportation. Building on its heritage of innovation, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life. Founded in 1920, ITT is headquartered in White Plains, NY, with 8,500 employees in more than 30 countries and sales in more than 125 countries. The ITT Shape Cutting Division provides plasma lasers and controls with the Burny, Kaliburn, and AMC brands. Oracle Fusion Products: Oracle Sales and Marketing Cloud Service (Fusion CRM) including: • Fusion CRM Base • Fusion Sales Cloud • Fusion Mobile and Desktop Integration • Automated Forecasting Adoption Model: SaaS Partner: Intelenex Business Drivers: The ITT Shape Cutting Division wanted to: better enable its Sales Force with email and mobile CRM capabilities simplify and automate its complex sales processes centrally manage and maintain customer contact information Why We Won: ITT was impressed with the feature-rich capabilities of Oracle Sales and Marketing Cloud Service (Fusion CRM), including sales performance management and integration. The company also liked the product's flexibility and scalability for future growth. Expected Benefits: Streamlined accurate forecasting Increased customer manageability Improved sales performance Better visibility to customer information

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• Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

  - by Richard Lefebvre

  At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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• Expanding Influence and Community

  - by Johnm

  When I was just nine years of age my father introduced me to the computer. It was a Radio Shack TRS-80 Color Computer (aka: CoCo). He shared with me the nuances of writing BASIC and it wasn't long before I was in the back seat of the school bus scribbling, on a pad of paper, the code I would later type. My father demonstrated that while my friends were playing their Atari 2600 consoles, I had the unique opportunity to create my own games on the Coco. One of which provided a great friend of mine hours and hours of hilarity and entertainment. It wasn't long before my father was inviting me to tag along as he drove to the local high school where a gathering of fellow Coco enthusiasts assembled. In these meetings all in attendance would chat about their latest challenges and solutions. They would swap the labors of their sleepless nights eagerly gazing into their green and black screens. Friendships were built and business partners were developed. While these experiences at the time in my pre-teen mind were chalked up to simply sharing time with my father, it had a tremendous impact on me later in life. This past weekend I attended the Louisville SQL Saturday (#45). It was great to see that there were some who brought along their children. It is encouraging to see fresh faces in the crowd at our  monthly IndyPASS meetings. Each time I see the youthful eyes peering from the audience while the finer details of SQL Server is presented, I cannot help but to be transported back to the experiences that I enjoyed in those Coco days. It is exciting to think of how these experiences are impacting their lives and stimulating their minds. Some of these children have actually approached me asking questions about what was presented or simply bragging about their latest discovery in programming. One of the topics that arose in the "Women in Technology" session in Louisville, which was masterfully facilitated by Kathi Kellenberger, was exploring how we could ignite the spark of interest in databases among the youth. It was awesome to hear that there were some that volunteer their time to share their experiences with students. It made me wonder what user groups could achieve if we were to consider expanding our influence and community beyond our immediate peers to include those who are simply enjoying their time with their father or mother.

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• CES 2011–Microsoft Keynote Impressions

  - by guybarrette

  Microsoft has been kicking off the CES for a number of years by doing a keynote the evening of the event first day.  This year, SteveB talked about Xbox, Kinect, Windows 7 new laptops, Surface 2 and Windows vNext running on the ARM architecture. Some of the design of the new laptops showed are quite amazing.  This one has a dual screen with no physical keyboard.  The image is split between both screens.  A software keyboard appears when you place your 10 fingers on the lower screen. This one from Samsung has a sliding keyboard somewhat like numerous cell phones have. What I found the most amazing is that Intel was able to miniaturized a full Intel architecture (CPU, motherboard, memory) in a tiny form factor.  Imagine having the power of a full PC running .NET apps in a Zune/iPod form factor! They also showed V2 of the Surface device.  This one is called the Samsung SUR40 for Surface PC.  It’s much sleeker and it will likely loose the BAT (Big Ass Table) moniker  More info here SteveB announced that Windows vNext will run on ARM chips.  I’m intrigued by this announcement (you can read about it here) and I have many questions: -In the past ARM devices were slow, what now makes the ARM architecture able to run Windows? -ARM is 32-bit only, I think. -Does this mean that Intel wasn't able to provide such a lightweight architecture or simply that they weren't interested? -From what I understand, apps would need to be recompiled for ARM. Will we need to do that from an ARM PC or could it be done natively on Intel or on an Intel PC running in an ARM VM?  VS 2012? Ahhhh, smells like a cool PDC is coming up    Clearly it looks like PC have enough power for most of us right now and that the race is now about miniaturization, power consumption and battery life. You can watch the Microsoft CES 2011 keynote here var addthis_pub="guybarrette";

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• Them and us

  - by Plip

  As much as we try and create inclusive societies throughout the globe time and time again we revert to our tribal and clan origins back in the distant past, be those line split across the obvious like  Nationality, Religion or even the Football teams we follow. Microsoft to me has always been a “them”. I was always on the outside looking in, free to say as I wished and have an external objective viewpoint. Now, after my first week (well four days but who’s counting) Microsoft is an “us” for me. So when I look up in the Atrium of Building 1 at Microsoft’s UK headquarters I see banners like the one above and I already genuinely feel a part of this much bigger community. I looked up at that and I felt a sense of pride to be part of something bigger, something which is out there touching peoples lives everywhere (for the good and the bad). My objectivity has made me who I am today. I’m open to other ideas and concepts, I’ve worked hard to be understanding across the board be it from technology through to cultural differences in my life and it’s vital to me that I preserve that so I now have to learn how I balance the “them” of Microsoft to the “us” of Microsoft and maintain the objectivity. It’s my job to advise people on the best way to do things, which won’t always mean “Use Microsoft Technology X”, sometimes it’ll be my responsibility to say “Don’t use Microsoft Technology X”. My first and foremost responsibility is to the customer, to give them the best advice that I can and I want to maintain that. Yeah, I’m sure I’ll be tarred by some as a Microsoft guy, for many years I’ve had just that, but those out there in the non Microsoft communities I’ve engaged in I think know that I’m the first to say when I think something is a bit naff. So, here’s my ask to you ‘the community’. Keep me honest. If I start to sound like a fanboi I want you to find me and give me a slap. It’s all too easy to forget reality sometimes and I want to make sure I stay well and truly routed in that reality. Also, no matter how much I embed myself within Microsoft I fear I will never understand Microsoft’s marketing team. In the Gents just under the WP7 banner shown above I was faced with this. Draw your own conclusions on what it’s message is.

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• Suggestions for Summer Intern Application Assignments

  - by orangepips

  As part of our application process we want prospective college interns to complete an assignment on their own - either programming or analytical - to give us something tangible to evaluate such as code or a flowchart. I have two ideas for these assignments, one programming and one analytical, I am interested in gathering feedback about these. Programming Assignment Generate an a month's calendar for a given date. The first row should indicate the days of the week (e.g. Sunday - Saturday). Each subsequent row should contain a week's days. The date supplied should be highlighted (e.g. bolded). I am thinking we'll probably proscribe the output format even more strictly - probably down to what the HTML source should look like including CSS classes. Thinking is this forces answerers to actually do some work if they merely copy a solution from the internet. Analytical Assignment Diagram or describe in prose a system for managing a set of traffic lights for traffic at a four way intersection. Each direction (i.e. North, South, East and West) has two lanes (i.e. right and left). The left lane is turn only and has green arrow light to indicate right of way. The system is able to detect if lanes have cars in them and change the lights accordingly. I would expect a flow chart or some prose describing a finite state machine that deals with each contingency. This would hopefully provide some indication of the applicant's ability to reason through a logic problem of sorts and articulate an approach for solving. Areas Seeking Feedback Is it unreasonable to ask this of applicants? If not, is it better to request before or after a phone screen? Are these questions too hard or easy for a collegiate audience? Any suggestions for alternate questions? Do these seem like good tools for analyzing people who would part of a software development life cycle? Programming language suggestions - I'm thinking Java, Python and/or C# (we're actually a ColdFusion shop).

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• Dadaism and Agility

  - by alexhildyard

  We all have our little bugbears, and something that has given me particular pause over the years is the place of Agility in the software development life cycle. While I have seen it used successfully on both small and Enterprise-level projects, I have also seen many instances in which long-standing technical debt has also originated under its watch. Ironically the problem in such cases seems to me not that the practitioners in question have failed to follow due process (Test, Develop, Refactor -- a common "what" of Agile), but basically that they have missed the point (the "why" of Agile). It's probably a sign of my age that I'm much more interested in the "why" than the "what", since I feel that the latter falls out naturally from the former, but that this is not a reciprocal relationship.Consider Dadaism, precursor to the Surrealist movement in the early part of the twentieth century. Anyone could stand up and proclaim he or she was Dada; anyone could write cut-ups, or pull words out a hat, or produce gibberish on duelling typewriters under the inspiration of Dada. And all that took place at such performances was a manifestation of Dada, and all the artefacts that resulted were also Dada. Hence one commentator's engimatic observation that 'when one speaks of Dada, then one speaks of Dada. But when one does not speak of Dada, one still speaks of Dada.'What is Dada? Literally, Dada is what you say it is. But that's also missing the point. Dada is about erecting a framework within which utterances like this are valid; Dada is about preparing a stage for itself. Dadaism exemplifies the purity of a process-driven ideology -- in fact an ideology that is almost pure process, with nothing extraneous in the way of formal method, and while perhaps Agile delivery should not embrace the liberties of Dadaism too literally, some of the similarities nevertheless are salutary.Agile -- like Dada -- is an attitude; it is about *being* agile; it is not really about doing a specific set of things that are somehow *part* of being Agile. It is an abstract base rather than an implementation, a characteristic rather than a factor. It is the pragmatic response to the need for change in the face of partial information, ephemeral requirements and a healthy dose of systematic uncertainty. In practice this will usually mean repeatedly making the smallest useful changes to a system, recognising that systems evolve, and that all change carries risk. It will usually mean that instead of investing effort in future-proofing a system against a known technology roadmap, one instead invests one's energies in the daily repetition and incremental development of processes best designed to accommodate change quickly. But though it may mean these things in practice, it isn't actually *about* either of these things; it's about the mindset, the attitude that conceives of such responses as sensible solutions given the larger and ultimately unclassifiable thing that constitutes the development lifecycle of a specific project.

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• Why is my dual-boot Ubuntu partition showing up as a peripheral "root.disk"?

  - by Don

  I recently installed Ubuntu 12.04, which I had been booting from a usb key, as a dual-boot on my machine running Windows 7. From what I had read online while researching, I was prepared to have to shrink the Windows partition and all that. But I never had to - it really was just a few clicks here and there and it was installed. I'm still pretty confused about it, but whatever, it worked, and the two peacefully coexist on my machine, and I have broken things to fix before I worry about fixing unbroken things. So yesterday I got it in my head to look at my partitions (I was considering making an all new partition to install the Windows 8 Release Preview). What I saw confused me. Here's a screenshot of the disk utility. At this moment, there is nothing connected to my computer, and nothing in any of the optical drives/ports/card readers/etc. Can you help me figure out what's going on here? Don's Machine is, I believe, my Windows partition - that's the name I assigned my machine from Windows Explorer. PQSERVICE is from what I can find online also Windows, but having to do with backup. And SYSTEM REQUIRED, if I browse it in Ubuntu, is definitely something to do with booting, and I believe it is also Windows'. According to the sizes shown, those three together should use up my 500 GB HD. Then further down, as a "peripheral device", it lists that 31 GB disk. This is obviously my Ubuntu (Model:Linux Loop:root.disk), but why is it showing up as a peripheral? So, to sum up those questions and to add some more random ones I had: Why is Ubuntu showing up as a peripheral device? If the Windows sections take up all 500 GB, where does Ubuntu live? If I renamed the disk partitions, would my life become a nightmare (seriously - can I safely rename them)? Why didn't I have to resize the Windows partition in the first place? Would giving Ubuntu more space improve its performance (it hangs alot)? Is it possible to have a partition for each OS (Windows 7 & 8, Ubuntu), a partition for files, and a separate partition for backups? Is this towards the good or bad idea end of the spectrum? @Elfy, would that explain why it keeps hanging? I guess I'll backup my files, rip it out, and reinstall it correctly later on today.

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• What is the use of Association, Aggregation and Composition (Encapsulation) in Classes

  - by SahilMahajanMj

  I have gone through lots of theories about what is encapsulation and the three techniques of implementing it, which are Association, Aggregation and Composition. What i found is, Encapsulation Encapsulation is the technique of making the fields in a class private and providing access to the fields via public methods. If a field is declared private, it cannot be accessed by anyone outside the class, thereby hiding the fields within the class. For this reason, encapsulation is also referred to as data hiding. Encapsulation can be described as a protective barrier that prevents the code and data being randomly accessed by other code defined outside the class. Access to the data and code is tightly controlled by an interface. The main benefit of encapsulation is the ability to modify our implemented code without breaking the code of others who use our code. With this feature Encapsulation gives maintainability, flexibility and extensibility to our code. Association Association is a relationship where all object have their own lifecycle and there is no owner. Let’s take an example of Teacher and Student. Multiple students can associate with single teacher and single student can associate with multiple teachers but there is no ownership between the objects and both have their own lifecycle. Both can create and delete independently. Aggregation Aggregation is a specialize form of Association where all object have their own lifecycle but there is ownership and child object can not belongs to another parent object. Let’s take an example of Department and teacher. A single teacher can not belongs to multiple departments, but if we delete the department teacher object will not destroy. We can think about “has-a” relationship. Composition Composition is again specialize form of Aggregation and we can call this as a “death” relationship. It is a strong type of Aggregation. Child object dose not have their lifecycle and if parent object deletes all child object will also be deleted. Let’s take again an example of relationship between House and rooms. House can contain multiple rooms there is no independent life of room and any room can not belongs to two different house if we delete the house room will automatically delete. The question is: Now these all are real world examples. I am looking for some description about how to use these techniques in actual class code. I mean what is the point for using three different techniques for encapsulation, How these techniques could be implemented and How to choose which technique is applicable at time.

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• So, I though I wanted to learn frontend/web development and break out of my comfort zone...

  - by ripper234

  I've been a backend developer for a long time, and I really swim in that field. C++/C#/Java, databases, NoSql, caching - I feel very much at ease around these platforms/concepts. In the past few years, I started to taste end-to-end web programming, and recently I decided to take a job offer in a front end team developing a large, complex product. I wanted to break out of my comfort zone and become more of an "all around developer". Problem is, I'm getting more and more convinced I don't like it. Things I like about backend programming, and missing in frontend stuff: More interesting problems - When I compare designing a server that handle massive data, to adding another form to a page or changing the validation logic, I find the former a lot more interesting. Refactoring refactoring refactoring - I am addicted to Visual Studio with Resharper, or IntelliJ. I feel very comfortable writing code as it goes without investing too much thought, because I know that with a few clicks I can refactor it into beautiful code. To my knowledge, this doesn't exist at all in javascript. Intellisense and navigation - I hate looking at a bunch of JS code without instantly being able to know what it does. In VS/IntelliJ I can summon the documentation, navigate to the code, climb up inheritance hiererchies ... life is sweet. Auto-completion - Just hit Ctrl-Space on an object to see what you can do with it. Easier to test - With almost any backend feature, I can use TDD to capture the requirements, see a bunch of failing tests, then implement, knowing that if the tests pass I did my job well. With frontend, while tests can help a bit, I find that most of the testing is still manual - fire up that browser and verify the site didn't break. I miss that feeling of "A green CI means everything is well with the world." Now, I've only seriously practiced frontend development for about two months now, so this might seem premature ... but I'm getting a nagging feeling that I should abandon this quest and return to my comfort zone, because, well, it's so comfy and fun. Another point worth mentioning in this context is that while I am learning some frontend tools, a lot of what I'm learning is our company's specific infrastructure, which I'm not sure will be very useful later on in my career. Any suggestions or tips? Do you think I should give frontend programming "a proper chance" of at least six to twelve months before calling it quits? Could all my pains be growing pains, and will they magically disappear as I get more experienced? Or is gaining this perspective is valuable enough, even if plan to do more "backend stuff" later on, that it's worth grinding my teeth and continuing with my learning?

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• What do I do when my offer letter is revoked? [closed]

  - by user-1134

  I was recently contacted for an interview by, I'd say, a top 20 tech company. I aced the technical interview and was offered an internship for the summer. I was very excited about this prospect and was very prompt in submitting required documents and forms. This was not my only offer for the summer, so I let them know I needed some time to consider. I asked if I could have two weeks and they said that was fine. Meanwhile I evaluated my 3 options. I asked the respective parties about the projects I'd be working on, work life, how hours and pay worked, housing, etc. I asked about salary and the relocation stipend. Of the three offers, this offer paid the lowest, but not poorly by any means. I inquired about the wage, challanging with a higher wage request. They declined, so, I inquired about the relocation stipend, reminding them I was coming from over seas. The recruiter said he had to check and see if they could adjust the stipend since it was originally calculated from my home address. When he got back to me, he made up some story about how after "countering their offer several times", they were implying that I was declining their offer and my the offer letter was now voided! This [more than] shocked me. I've never run into this situation before. Further, they had already presented me with a signed offer letter which stated the details of the offer, including that it was valid until date X (in the future). I immediately explained I was not countering their offer, but simply trying to evaluate all my options for the summer. I asked kindly for them to allow me the original two weeks we had agreed upon. As expected, they rejected and declined to speak with me regarding the.. misunderstanding. Is this legal? Has anyone encountered this before? Did I do something wrong? What can I do to avoid this in the future?

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• AWS EC2 Oracle RDB - Storing and managing my data

  - by llaszews

  When create an Oracle Database on the Amazon cloud you will need to store you database files somewhere on the EC2 cloud. There are basically three places where database files can be stored: 1. Local drive - This is the local drive that is part of the virtual server EC2 instance. 2. Elastic Block Storage (EBS) - Network attached storage that appears as a local drive. 3. Simple Storage Server (S3) - 'Storage for the Internet'. S3 is not high speed and intended for store static document type files. S3 can also be used for storing static web page files. Local drives are ephemeral so not appropriate to be used as a database storage device. The leaves EBS which is the best place to store database files. EBS volumes appear as local disk drives. They are actually network-attached to an Amazon EC2 instance. In addition, EBS persists independently from the running life of a single Amazon EC2 instance. If you use an EBS backed instance for your database data, it will remain available after reboot but not after terminate. In many cases you would not need to terminate your instance but only stop it, which is equivalent of shutdown. In order to save your database data before you terminate an instance, you can snapshot the EBS to S3. Using EBS as a data store you can move your Oracle data files from one instance to another. This allows you to move your database from one region or or zone to another. Unfortunately, to scale out your Oracle RDS on AWS you can not have read only replicas. This is only possible with the other Oracle relational database - MySQL. The free micro instances use EBS as its storage. This is a very good white paper that has more details: AWS Storage Options This white paper also discusses: SQS, SimpleDB, and Amazon RDS in the context of storage devices. However, these are not storage devices you would use to store an Oracle database. This slide deck discusses a lot of information that is in the white paper: AWS Storage Options slideshow

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