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• Apache times out after 2 minutes, when Apache TimeOut is 1200

  - by Robert Gowland

  We have a set up where the browser makes an http request to Box A which in turn makes an http request to Box B. What we're encountering is that Box A waits for Box B to respond for two minutes then the users sees: The page cannot be displayed Explanation: There is a problem with the page you are trying to reach and it cannot be displayed. Try the following: * Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion. * Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped. * Access from a link: If there is a link to the page you are looking for, try accessing the page from that link. Technical Information (for support personnel) * Error Code: 404 Not Found. The requested item could not be located. (12028) Watching the logs on Box B we see that it takes 5 minutes to do the work requested. The problem is that the apache time outs on both boxes are set 1200 (20m), not 120 (2m). Any ideas where to look?

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• How can I remotely tell what brand/model internal SCSI card is installed in a machine?

  - by edmicman

  I am doing some consulting work for a previous employer upgrading and migrating old servers to new hardware. There is an existing file server (HP ProLiant DL380) that has an tape backup drive connected; it is using a SCSI interface and I'm pretty sure it's using an internal SCSI card. They are upgrading to a new server hardware (HP ProLiant DL160 G6). The old server is 2U, the new one 1U and we would want to move the tape drive to the new server, too. I'm trying to figure out if the SCSI card in the old server would be able to be installed in the new one or if we'll need to source a new card; mostly I don't know for sure the height of the card and if it's low-profile enough that it would fit in the new server. There is not much of a technical resource onsite and the old server is in-use anyway so I would like to avoid making a trip in myself or trying to have someone onsite pop open the case and tell me what card is there. It's running Windows Server 2003 - is there a way to tell from say Device Manager what make and model the SCSI card might be? Or any other system diagnostic program or something that would give me hardware info like that? Thanks for any info!

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• Setup of high-end web server and DB server cluster on Amazon EC2: Is this how it's done?

  - by user1086584

  Amazon is so technical, I want to confirm that my understanding is correct. We have a large 500 GB database. (OrientDB.) We will have it mirrored to one another in the same Availability Zone. We believe the database size will grow rapidly. The plan is: Get 4 large instances that are compatible types with Placement Groups (as well as ideally, Enhanced Networking) (2 for web, 2 for DB.) We use an EBS-backed instances to store our operating system. Discussion here: http://alestic.com/2012/01/ec2-ebs-boot-recommended We can set up ephemeral SSD instance storage as swap space. (But it is lost after even a reboot. I hear its hard to add ephemeral storage if booting from EBS, but possible.) For offsite backup, we will take periodic snapshots and store them on S3. Obviously we need to ensure the database is in a safe state when that snapshot happens to avoid corruption. (Any hints here, aside from shutting down the DB?) If the database gets too big, we need to create a EBS volume that's larger. We can use RAID to break the 1 TB limit: http://alestic.com/2009/06/ec2-ebs-raid Static assets on web servers will be stored on S3. Is that correct? Or am I missing something?

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• Easiest way to send encrypted email?

  - by johnnyb10

  To comply with Massachusetts's new personal information protection law, my company needs to (among other things) ensure that anytime personal information is sent via email, it's encrypted. What is the easiest way to do this? Basically, I'm looking for something that will require the least amount of effort on the part of the recipient. If at all possible, I really want to avoid them having to download a program or go through any steps to generate a key pair, etc. So command-line GPG-type stuff is not an option. We use Exchange Server and Outlook 2007 as our email system. Is there a program that we can use to easily encrypt an email and then fax or call the recipient with a key? (Or maybe our email can include a link to our website containing our public key, that the recipient can download to decrypt the mail?) We won't have to send many of these encrypted emails, but the people who will be sending them will not be particularly technical, so I want it to be as easy as possible. Any recs for good programs would be great. Thanks.

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• Which IP should I use for my nameserver

  - by Luke Bream

  Sorry to ask whats probably very obvious question. I have just got a new server that is fantastically cheap but unfortunatly doesnt come with any technical support and Im very out of my depth ! My hosting company has provided the following information... Below you will find your additional IP addresses added to the server 5.9.36.51 Please note that you can use the subnet only for this server. IP: 5.9.225.64 /27 Mask: 255.255.255.224 Broadcast: 5.9.225.95 Useable IP addresses: 5.9.225.65 to 5.9.225.94 It has cPanel with WHM and im going through the setup... I have a number of questions... my domian is purchased from godaddy and I want to use it as the name server. Question 1: Which IP or IP's do I enter into the godaddy interface for ns1.mydomian.com ns2.mydomain.com Question 2: In the WHM nameserver setup what do I enter for... Please enter an IP address for each of your nameservers. ns1.mydomain.com ?????? ns2.mydomain.com ?????? Add "A Entries" for Hostname IP for Entry: ????????? Thanks for aany help you can give Luke

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• How do I determine whether this email bounce is my fault?

  - by David Zaslavsky

  I use Google Apps to handle email for my personal website, so I have an email address [email protected] through that, and I also have a Gmail account [email protected]. Now, I've been trying to send emails to a particular recipient who shall be known as [email protected]. When I send the email from my Gmail account with the @gmail.com address, it works fine. However, when I send it from my Google Apps account with the @ellipsix.net address, I get a bounce message which includes the following text: Delivery to the following recipient failed permanently: [email protected] Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 554 554 mail server permanently rejected message (#5.3.0) (state 17). The bounce message suggests that it is up to the mail administrator of the recipient domain example.com to fix the problem, whatever it is. But I would like to be as sure as possible that nothing needs to be fixed on my end. I already have DKIM signatures enabled for my domain, and I have published an SPF DNS record. Is there something else I should check or do, or can I be confident that it's up to the recipient to fix this issue? Does the "state 17" in the bounce message mean something relevant? I've included my domain name in the question so people who know more than me about this stuff can independently check the relevant DNS records or other information. This other question seems similar, but I've already investigated everything suggested in the answers there (except for contacting Google, which I don't want to do unless I suspect it's their issue to fix).

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• Why can`t we treat SSL Certs like Pgp keys instead of trusting CAs?

  - by yarun can

  I am dumb and stupid and I do not know all the technical aspects of SSL and server/client side implications and implementations. However I understand them good enough from user point of view to use SSL and encyrption daily. I was thinking that how silly it is to trust some unknown/known CAs when it comes to our our certificates for our servers. There had been many cases of misconduct, misuse, compromises and theft of certificates/ca keys from those places. On top of those known issues we also have to pay these guys regularly. I am wondering why can not we use/treat web server certificates like we use our pgp keys? So I sign a SSL certificate and send to a central server. And then each user accessing my site checks the validity and the keys from some central server (like pgp key servers). Is this a stupid idea? If so what could be a better idea than current system of issuing valid certificates. I am looking for a better than more secure idea. Naturally this is not a solution to an existing problem, rather it will be a hypothetical solution for some future implementation of a currently messed up web of trust on the internet due to recent news about NSA and their criminal buddies around the world. thanks

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• Swapping Function (Fn) and Control (Ctrl) Keys on Lenovo ThinkPad W500

  - by Howiecamp

  I'd like to swap the Fn and Ctrl keys on my ThinkPad W500 (like many others! See: How can I switch the function and control keys on my laptop? and Intercepting the Fn key on laptops) Numerous folks indicate that Windows doesn't register the Fn key as a keypress but using Mihov ASCII Master 2.0, that gives the ASCII value of a keypress, I see the Fn key returning FF (perhaps FF in this case means 'not registered'). I also see that keys like Ctrl register with one ASCII code when pressed alone and another when pressed in combo with another key. Fn will only register when pressed alone, so Windows definitely isn't seeing the combo. This took a solution like AutoHotKey off the table. I ran KeyTweak (which shows you the hardware scan codes of a keypress and the Fn key registerd as 57443). Using this program I remapped Fn to the Ctrl key; this worked perfectly. However, I suspect that because of the issue in #1, the combo of, for example, Fn + C did not execute a copy. Short of retraining my pinky I'm actually considering removing the keyboard and resoldering the connections to swap those keys. I'd love to get some input as to the root technical issue(s) and possible solutions here.

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• Web hosting for multiple web sites providing system isolation

  - by Justin

  We have a small number of projects where we expect the client will not be maintaining the installed versions of applications we install to power the site (such as Drupal). Given that an important part of security is keeping things updated, we don't want to host these projects on our Plesk-powered dedicated servers that currently host lots of our other client's websites. Our goal is to find a host where we can deploy isolated instances (be these slices, virtual servers, grid servers, etc) for each individual (or groups of 2-3) web sites as we need them. These instances would be completely separate, so that if one web site were hacked it would not impact any other site. Typical hosting requirements: Linux Apache PHP 5 MySQL Supports Drupal Ability to setup a cron task (but we don't need SSH access) Daily backups Virtualized/cloud hosting (we want to avoid shared) Pricing per site is around $25/month OS is patched automatically Some options we have considered but won't work: MediaTemple: Two major data center-wide security incidents and recent downtime foster doubt about this host's technical ability. Slicehost: This would require us to manage the entire server, which we don't want to do. Rackspace Cloud Sites (formerly Mosso): No backup options. Do you have any recommended hosting options for given these requirements?

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• QNAP NAS 509 (LINUX) - how to unmout busy volume and find physical disk?

  - by Horst Walter

  On my NAS QNAP TS 509 I do have a technical issue. I need to run e2fsck. This works fine for me on md0 (see below), but how can I unmount the busy devices md9 and sda4 in order to do the same. Whenever I try, I fail because the device is busy. [This part is solved, see below] In order to further track down the issue, I'd need to sort out the physical disk to device relationship. How can I find out this, e.g. md0 is a stripped volume on 2 disk (but I need to find out on what physical disk). Remark: As you can easily derive from my questions, I am not a Linux expert, but manage to get along. /dev/ram0 124.0M 94.1M 29.8M 76% / tmpfs 32.0M 80.0k 31.9M 0% /tmp /dev/sda4 310.0M 103.9M 206.1M 34% /mnt/ext /dev/md9 509.5M 39.2M 470.2M 8% /mnt/HDA_ROOT /dev/md0 1.8T 1.4T 444.7G 76% /share/MD0_DATA tmpfs 32.0M 0 32.0M 0% /.eaccelerator.tmp -- Added -- QNAP seems to be based on Busybox. I do not find something like init / telinit / runlevel. At busybox docs it says that I need to run the below. But in /var/service sv is not available. I want to go to single user mode to unmount the devices. # cd /var/service # sv d * # sv u getty* -- Added, thanks A4L -- This QNAP Box runs a special flavor of Linux, so not all SOPs do apply. In my particular case I found a services.sh script, stopping all services. After that the drive could be unmounted. The information passed by A4L is valid and worth reading it, maybe I'll profit from it next time. Links: http://unix.stackexchange.com/questions/19918/umount-device-is-busy and http://unix.stackexchange.com/questions/15024/umount-device-is-busy-why So the unmount issue is solved, still looking for the best option to find the physical to volume mapping.

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• Apache times out after 2 minutes, when Apache TimeOut is 120

  - by Robert Gowland

  We have a set up where the browser makes an http request to Box A which in turn makes an http request to Box B. What we're encountering is that Box A waits for Box B to respond for two minutes then the users sees: The page cannot be displayed Explanation: There is a problem with the page you are trying to reach and it cannot be displayed. Try the following: * Refresh page: Search for the page again by clicking the Refresh button. The timeout may have occurred due to Internet congestion. * Check spelling: Check that you typed the Web page address correctly. The address may have been mistyped. * Access from a link: If there is a link to the page you are looking for, try accessing the page from that link. Technical Information (for support personnel) * Error Code: 404 Not Found. The requested item could not be located. (12028) Watching the logs on Box B we see that it takes 5 minutes to do the work requested. The problem is that the apache time outs on both boxes are set 1200 (20m), not 120 (2m). Any ideas where to look?

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• Resize a RAID 1 volume on OSX Snow Leopard - how? (Note: software raid)

  - by Emmel

  I've scoured the Internet in search of an answer to this question, and as usual with OSX-related topics, I often don't find any deep-dive technical explanations sufficient enough to feel confident doing dangerous things. Here is my question: I have a Mac Pro, running OSX 10.6.2. I have, as my main root/boot disk, a RAID 1 volume called "Mirror1". Mirror1 is comprised of two 1 TB disks. Mirror1, however, is fixed at 640 GB. That's because, I originally took a 640GB disk, bought a terabyte disk, mirrored it (using diskutil appleraid enable...), when it synced I removed the 640GB and replaced it with a second 1 TB disk, and synced again. Voila! A single 640 GB replaced by two 1 TB disks in a mirror.. Actually, no. There's still something missing from the equation: Mirror1 needs to be expanded from 640GB to 1 TB to match the partition sizes on each of those disks. How do I do this? Perhaps the diskutil output will help: -> diskutil list /dev/disk0 #: TYPE NAME SIZE IDENTIFIER 0: GUID_partition_scheme *1.0 TB disk0 1: EFI 209.7 MB disk0s1 2: Apple_RAID 999.9 GB disk0s2 3: Apple_Boot Boot OSX 134.2 MB disk0s3 /dev/disk1 #: TYPE NAME SIZE IDENTIFIER 0: GUID_partition_scheme *1.0 TB disk1 1: EFI 209.7 MB disk1s1 2: Apple_RAID 999.9 GB disk1s2 3: Apple_Boot Boot OSX 134.2 MB disk1s3 /dev/disk2 #: TYPE NAME SIZE IDENTIFIER 0: GUID_partition_scheme *640.1 GB disk2 1: EFI 209.7 MB disk2s1 2: Apple_HFS Mac Disk 2 536.7 GB disk2s2 3: Microsoft Basic Data BOOTCAMP 103.1 GB disk2s3 /dev/disk3 #: TYPE NAME SIZE IDENTIFIER 0: Apple_HFS Mirror1 *639.8 GB disk3 -> diskutil appleraid list AppleRAID sets (1 found) =============================================================================== Name: Macintosh HD Unique ID: 1953F864-B474-4EB6-8E69-41834EBD0247 Type: Mirror Status: Online Size: 639.8 GB (639791038464 Bytes) Rebuild: manual Device Node: disk3 ------------------------------------------------------------------------------- # Device Node UUID Status ------------------------------------------------------------------------------- 0 disk1s2 25109BAE-5697-40EA-B612-0217851444F7 Online 1 disk0s2 11B83AB0-8148-4DB6-8761-DEF08C855F8D Online =============================================================================== Thanks in advance.

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• cPanel web server redundancy advice?

  - by crgnz

  At present I operate a (reasonably low volume) web-hosting service with a Centos 5.3 server running cPanel/WHM. I would like to implement a level of redundancy such that in the event of server failure, I can restore service with a minimum of effort in less than 60 minutes. I also want to setup a secondary DNS that cPanel will replicate with. My current idea is to kill two birds with one stone by: My current server is called "www1" Purchase an identical server (HP DL360 G4) with mirrored disks. Call this server "www2" Install Centos 5.4 (or perhaps I should install 5.3 to be identical with www1) Install cPanel/WHM on this server and fully license it Setup www1 and www2 cPanel to replicate DNS with each other Setup a nightly replication script that does the following: a) rsync's the /home directory from www1 to www2 b) dumps all MySQL databases on www1 and copies them to a temp folder (with root access only) on www2 c) triggers a script to run on www2 that restores the MySQL dumps Thus each night a fully working copy of all the websites and MySQL databases is copied to www2. I do not have enough knowledge of MySQL replication to understand if it works safely and transparently with cPanel. Thus I propose the mysql dump/copy/restore due to not knowing any better! In the event that www1 dies a horrible death, I envisage that I could login to www2, change the IP addresses to those that www1 had, and presto, the websites are available again. The advantage of this idea is that it is fairly simple and "low tech" and thus does not require an expert sysadmin to setup and monitor (I am NOT an expert sysadmin) The disadvantage of this idea is that up to a full days worth of data changes would be lost. I think this would be acceptable to the sorts of customers I host at the moment. The other disadvantage would be having to pay for a full cPanel license, but I am comfortable with that cost, so for now all I want to discuss are technical considerations. Is this a sound scheme?

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• How quickly toggle smart quotes in Word 2010?

  - by KnowItAllWannabe

  I'm working on a long technical document that contains numerous displays of computer code. In running text, I want my quotation marks to be curly, which means that Word's "smart quotes" autoformatting-as-I-type feature is one I want on. But in code displays, curly quotes are incorrect, so in these cases, I want smart-quotes-as-I-type disabled. Is there a fast way to toggle this setting? Or is there a way I can tie it to the paragraph style I'm in? (I use a distinct style for code displays.) Currently, to toggle the setting, I have to click FileOptionsProofingAutoCorrect Options..."Straight quotes" with "smart quotes"OKOK, which is seven mouse clicks. Toggling it back is another seven mouse clicks. Isn't there a faster way? A keyhboard shortcut to do the toggling or a toolbar button that would toggle it with a single click would be great. Having the setting depend on the paragraph style I was in would be even better.

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• How expensive to run PC 24/7 or how to figure out how to determine it?

  - by jasondavis

  I realize this question is difficult to answer as it would be different based on users location, what there PC is doing and what hardware it consist of, along with other factors but I am hoping someone could give me a very rough estimate. I have always ran many PC's in my home 24/7 and I am just now looking at it from a money/cost of electric point of view. 1) I live in Central Florida. Can anyone guesstomate/estimate the avaerage monthly or daily cost of running your average PC? Intel quad core processor, 1 SSD drive for OS and programs and 4-5 1-2 TB hard drives in a RAID setup for data. 750watt PSU. What would your guess be? 2) Also is there an accurate way to figure this out (non-super technical and confusing to a non-math person please) Also I have seen those kill-a-watt devices, do they figure this kind of stuff out for you? 3) Does a larger PSU make your PC consume more power? Thanks for any help, you can most likely tell I am somewhat lost about this!

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• Why are FMS logs filled with 'play' event status code 408 for a failed webcast?

  - by Stu Thompson

  Recently we had a live webcast event go horribly wrong. I'm doing the technical post-mortem, with limited information. We know that the hardware encoder (a Digital Rapid Touch Stream Web HDI) was unable to send upstream at a sustained reliable high rate. What we don't know is if the encoder's connection was problematic (Zürich), or that of the streaming server (in Frankfurt). Unfortunately, I've got three different vendors all blaming each other (the CDN who runs the server, the on-site ISP and the on-site encoding team.) In the FMS log files I see a couple of interesting things: Zillions of Status Code 408 on play event entries for clients. Adobe's documentation stats that this "Stream stopped because client disconnected". ("Zillions" would be a ratio of 10 events for every individual IP address.) Several unpublish / (re)publish events per hour for the encoder I'd like to know if all those 408s could tell me with authority that the FMS server was starved for bandwidth, or that the encoding signal was starved (and hence the server was disconnecting clients.) Any clues?

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• Email bouncing sent from Google

  - by davidmck

  I'm hoping someone here has an idea of where to look next. We have a domain we support which has email sent to it from one particular user bounce with the following message: Delivery to the following recipient failed permanently: [email protected] Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 Unrouteable address (state 14). We only have reports of bouncing form this one particular user (who is someone we don't support - except they'd like to be able to contact our customer and we're trying to figure out if the problem is on our end). Many people can successfully send to this domain and the user who is getting bounce messages can send to other domains that we support (so it's clearly something specific with the princetonscoop.com domain and not our setup in general). I've reviewed the MX records multiple times and the server logs don't show a connection which generates this error (in fact this error is not one that our mail server would ever return). So it appears that google is contacting a different mail server for some reason. I have tested sending from my gmail account and that works. I believe the sender is using a google-apps account (the account they are using is from their own domain, not a gmail account). Any ideas on what might be happening here or what to test/investigate next? Thanks.

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• ssh use with netcat to forward connections via bastion host to inside machine

  - by Registered User

  Hi, I am having a server in a corporate data centre who's sys admin is me. There are some virtual machines running on it.The main server is accessible from internet via SSH. There are some people who within the lan access the virtual machines whose IPs on LAN are 192.168.1.1 192.168.1.2 192.168.1.3 192.168.1.4 the main machine which is a bastion host for internet has IP 192.168.1.50 and only I have access to it. I have to give people on internet the access to the internal machines whose IP I mentioned above.I know tunnel is a good way but the people are fairly non technical and do not want to get into a tunnel etc jargons.So I came across a solution as explained on this link On the gateway machine which is 192.168.1.50 in the .ssh/config file I add following Host securehost.example.com ProxyCommand ssh [email protected] nc %h %p Now my question is do I need to create separate accounts on the bastion host (gateway) to those users who can SSH to the inside machines and in each of the users .ssh/config I need to make the above entry or where exactly I put the .ssh/config on the gateway. Also ssh [email protected] where user1 exists only on inside machine 192.168.1.1 and not on the gateway is that right syntax? Because the internal machines are accessilbe to outside world as site1.example.com site2.example.com site3.example.com site4.example.com But SSH is only for example.com and only one user.So How should I go for .ssh/config 1) What is the correct syntax for ProxyCommand on gateway's .ssh/config should I use ProxyCommand ssh [email protected] nc %h %p or I should use ProxyCommand ssh [email protected] in nc %h %p 2) Should I create new user accounts on gateway or adding them in AllowedUsers on ssh_config is sufficient?

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• Swapping Function (Fn) and Control (Ctrl) Keys on Lenovo ThinkPad W500

  - by Howiecamp

  I'd like to swap the Fn and Ctrl keys on my ThinkPad W500 (like many others!). I wanted to comment on http://superuser.com/questions/35228/how-can-i-switch-the-function-and-control-keys-on-my-laptop and StackOverflow question 514781 (please Google it because I don't have enough rep to include 2 hyperlinks) but I don't have enough rep to do so to comment. Numerous folks (in both the above questions and on other Google searches) indicate that Windows doesn't register the Fn key as a keypress but using a tool that gives the ASCII value of a keypress (visit www mihov com / eng / am.html) I see the Fn key returning FF (perhaps FF in this case means 'not registered'). I also see that keys like Ctrl register with one ASCII code when pressed alone and another when pressed in combo with another key. Fn will only register when pressed alone, so Windows definitely isn't seeing the combo. This took a solution like AutoHotKey off the table. I ran KeyTweak (which shows you the hardware scan codes of a keypress and the Fn key registerd as 57443). Using this program I remapped Fn to the Ctrl key; this worked perfectly. However, I suspect that because of the issue in #1, the combo of, for example, Fn + C did not execute a copy. Short of retraining my pinky I'm actually considering removing the keyboard and resoldering the connections to swap those keys. I'd love to get some input as to the root technical issue(s) and possible solutions here. Thanks

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• Windows 8: Clean Install Fails BEFORE country Screen

  - by Mark

  G'day, I've been trying to (clean) install Windows 8 on my PC now for over two weeks now, and it's really getting old. You can see here that I've outlined my issue to the Windows Technical Community, which has resulted in... absolutely no help at all. http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_install/windows-8-clean-install-fails-before-country/64229d0a-0220-45a9-bdc6-c41062df8a75 Tl;dr? Yeah, me too. Basically, I've shrunk the HDD, it's working (I'm on that PC on XP). I've put both the x64 and the x86 DVD's, AND an another HDD with W8 installed on it from my test machine, and they ALL Fail to load. (I get the slanty windows logo, and after about 10 seconds BOOM. Sad face error screen.) I really don't want to have to remove the video card, or the unevenly/not partnered DIMM in the 2nd Memory channel - because the case is .. stupid, and in an awkward spot, but I'm running out of ideas! PS. I tried turning on ACHI tonight. All that resulted in was XP wigging out about new drivers & explorer.exe crashing. Fun times! :(

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• Remote Desktop Network Level Authentication Not Supported

  - by Iszi

  I'm running Windows XP Professional SP3 x86, trying to connect to a system with Windows 7 Ultimate SP1 x64. Recently, I updated the Remote Desktop Connection software on the XP system in hopes of using Network Level Authentication (NLA) for my connections to the Windows 7 box. After the update, I connected to the Windows 7 box over RDP and enabled NLA believing that the updated client should support it. After disconnecting and attempting to reconnect, I'm presented with the following error: The remote computer requires Network Level Authentication, which your computer does not support. For assistance, contact your system administrator or technical support. So, I checked the About page in Remote Desktop Connection to make sure the update had applied. This is what I see. Remote Desktop Connection Shell Version 6.1.7600 Control Version 6.1.7600 © 2007 Microsoft Corporation. All rights reserved. Network Level Authentication not supported. Remote Desktop Protocol 7.0 supported. I thought NLA was supposed to be a part of RDP 7.0 clients. Is there a component I'm missing somewhere?

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• Cyrus: In practical terms, how do end users administer their shared mailboxes?

  - by Nick

  Let's say we have four customer service reps: Billy, Bob, Joe, and Tom. Tom is the department manager. There's a shared Customer Service mailbox on the Cyrus server that they all have access to. Tom, as the manager also has administrative privileges for the shared mailbox. They decide they want to create sub-folders a certain way, and Tom creates them. They're all running Thunderbird, so Tom right-clicks the main folder and chooses "New Subfolder". Now Tom has the Subfolders he needs and the other sales reps have... nothing! Because Cyrus created the Subfolders giving Tom "Full Access" permissions, and everyone else gets no access. So how does Tom give the other reps in his department access to the new folders? As far as Cyrus is concerned, Tom has permission to grant others access to his new mailboxes- But as far as I can tell, there's no option in Thunderbird for granting mailbox permissions. An IT staff member should not have to receive a support request every time someone wants to add a Subfolder to a shared mailbox. That's why we make certain users into mailbox admins in the first place! But asking (non-technical) users to SSH into an IMAP server to run cyradm seems like a bad idea too. Certainly someone has found a solution for this dilemma. Perhaps a Thunderbird extension for setting Cyrus permissions? Or something like umask that forces subfolders to have identical permissions to their parents on creation? And related, what about Sieve configuration? Is there anyway that can be done from the client machine too? Thanks, Nick

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• Recommendations for colocation in the US

  - by Emil

  Hello serverfault I work for a European media company and we are currently looking for colocation in the US. I know the European market quite well unfortunately that is not the case for the US. I'm hoping for you guys to help me out a bit with a few questions, it would be much appreciated! I am looking for a data center that can deliver a high level of availability (tier 3 or better). The installation will be fairly large so capacity is important. Good internet connectivity/carrier presence. However most important is good customer support, skilled dedicated and responsive technical staff, since we won't have tech staff close by. I'm looking for a small and fast moving company that target internet businesses rather than big old enterprise hosting. What locations should we go for given that we want to reach all of the US from a single site and still maintain decent latency? (do we need east and west coast?) Where are the main internet hubs and should you try and get as close as possible? Are there any good online resources I should look at? Where do the large scale internet/media services colocate? Lastly I would be very happy to get some actual recommendations for companies to talk to P.S I'm happy to return the favor if anyone has question regarding data centers and colocation in Europe.

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• How to use DNS/Hostnames or Other ways to resolve to a specific IP:Port

  - by tomaszs

  This is a Canonical Question about DNS/Hostnames resolution to IPs/Ports Example 1 I'm running a web server on port 80 and another on port 87. I would like to use DNS so that www.example.com goes to port 87. How can I accomplish this using DNS only? Example 2 I'm running a service on my server on a non-standard port. How can I get clients to connect to this non-standard port automatically? Can I use DNS? Is there some application specific support where DNS could indicate the IP and Port? Example 3 Do some application protocols specifically support hostname awareness, and allow special actions to be taken based on this information? Are there other questions on Server Fault that cover some of these? Commandeering: This question was originally asking about running IIS and Apache on the same server, but the same concepts can be applied to any server software receiving connections from clients. The Answers below describe the technical problems and solutions of using DNS and application protocol support to assign a port number for a client to connect.

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• How to get multipath working for Ubuntu Server 12.04

  - by mlampi

  I'm working on a project which aims to make use of Ubuntu servers running on enterprise class hardware. In our case that means IBM HS23E blade servers, QLogic 4GB fibre channel extension cards and quite old IBM DS4500 disk array with two controllers. At the moment we have fibre channel as only boot option and Ubuntu Server 12.04 installed just fine and is able to boot without multipath. I'm not a linux professional myself but in our team we have people who will understand the technical stuff. Don't let my post confuse :) The current situation is that we have only one fibre channel connection to a single disk array controller. Real life case would be of course quite different. At minimum we should have two fibre channel ports connected to two different switches and two different controllers. However, we have no idea how to set up multipath tool. Is the DM-MPIO the right software? At minimum we should be able to boot when multiple connections are available and achieve fault tolerance when any of them should be down. Since the disk array is not the latest hardware, I managed to find RDAC driver sources only for 2.6.x kernel. And we have 3.2.x. Another issue is to build a multipath.conf. The said driver sources are from IBM support and the QLogic drivers provided to Ubuntu installer are from Ubuntu site. It seems that RHEL and SLES would have near out of the box support but that is not an option for our project. Actual questions: - What is the recommended software tool for multipath for Ubuntu Server 12.04? - Is there available pre-made configurations or templates? Does it require disk array / controller specific settings or do a more generic config work? - Do you have expriences on similar setup and like to share the knowledge? I'll provide you with any additional information you might require. Thanks in advance.

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