Search Results

Search found 11700 results on 468 pages for 'business crm erp it scm s'.

Page 11/468 | < Previous Page | 7 8 9 10 11 12 13 14 15 16 17 18  | Next Page >

  • Oracle CRM On Demand : Oracle héberge les données de ses clients en Europe, son CRM Cloud connaît une très forte croissance

    Oracle héberge son CRM on-line et ses données clients en Europe Oracle CRM On Demand est son application qui connaît la plus forte croissance Oracle annonce que les entreprises européennes ont désormais la possibilité de bénéficier d'Oracle CRM On Demand, son application CRM en SaaS, avec un hébergement sécurisé situé en Europe. Oracle CRM On Demand est une application mise à disposition sous forme de service accessible par Internet, conçue pour améliorer la productivité et l'efficacité des équipes de vente, de service et de marketing pour les organismes du secteur public ou entreprises privées. Les clients qui choisissent Oracle CRM On Demand peuvent maintenant opt...

    Read the article

  • SCM Error: 155007 on Xcode with Subversion

    - by Mark Szymanski
    HI, I am on Mac OS X 10.6.3 with Xcode 3.2.2 (iPhone SDK) and whenever I try to commit an entire project (this project has not been committed yet and there is nothing in the root svn directory) it gives me the error: Error: 155007 (Path is not a working copy directory) Description: 'PATH TO PROJECT (for privacy)' is not a working copy if it helps the SVN hosting is being provided by Codehesion (NOT an advertisement in any way :P) Thanks in advance!

    Read the article

  • Free SCM for Matlab 64 bit version on Windows

    - by Asaf R
    When Matlab is installed in its 64 bit version, it can use only 64 bit source control systems. Is there a source control system that's free, works with 64 bit Matlab and runs on Windows? It can be a system that supports only one developer. It can be 32 bit itself, if it'll work. It will be installed on the same machine as the Matlab in use, which is a Win7 Ultimate x64 machine.

    Read the article

  • ERP system written in SQL Server, Trigger job not running

    - by user333809
    We are a manufacturing plant that runs off an ERP system written in SQL Server. I have never worked with SQL and therefore do not know the language. What I do know is that a trigger job that was running and updating data for us, is now NO longer running. Is anyone familiar enough to answer any questions about this for me??? Any help would certainly be appreciated! Thanks, Jana

    Read the article

  • Free Webinar on Improving Your Customer Experience with Integrated Channels

    - by divya.malik
    Join Oracle's Regional VP of CRM On Demand- Justin Shriber, Selling Power Magazine's CEO, Gerhard Gschwandtner and IDC Research's Gerrard Murray in an interesting discussion on how to "Integrate Sales Channels to Maximize Revenue & Improve the Customer Experience". You will learn how to: - Build a unified revenue pipeline to shorten sales cycles - Deliver a personalized customer experience and maximize up-sell opportunities - Align sales across all interaction, including online, in person, and via mobile devices - Improve the quality of each and every customer interaction Don't miss the opportunity and register now

    Read the article

  • Las Vegas? Anybody?

    - by divya.malik
    Our next stop on the events calendar is the Mandalay Bay Convention Center in Las Vegas, for Collaborate 2010- April 18th- 22nd, 2010. Oracle Siebel CRM and Oracle CRM On Demand will be represented with two key sessions Monday, April 19th, 2010- 10.45 am-11.45 am, Breakers D, Mark Woollen, CRM Vice President Improving Sales Productivity While Increasing Revenues Monday, April 19th, 2010- 1.15 pm-2.15 pm, Breakers D, Rich Caballero, CRM Vice President Delivering Superior Customer Service with Oracle's Siebel Service Applications We will also be in the demogrounds, so stop by to see the latest CRM innovations from Oracle and talk to our CRM experts.

    Read the article

  • Technical development decision for my newly established software company

    - by test test
    I have a new software company where I am planning to develop CRM system. So I have settled down on the technological approach I am going to use:- I will use an open source Java-based CRM engine. I will use a third party reporting tool named JasperReports for providing reports capabilities for the CRM. I will develop the interface and any customization which the customer might ask for using asp.net mvc framework since my knowledge and experience are based on asp.net. And I will use the CRM API to integrate my asp.net web application with the Java-based CRM. I have developed a simple demo which integrate these three main components (CRM engine, asp.net application and the reporting tool) and they worked well. But I am afraid of the following risk that I might face if I go with the above approach: I should hire developers with different skills and experience: Developers with Java skills to be able to modify the Java-based CRM and writing plug-ins -when needed- to extend the CRM capabilities. Other developers with asp.net skills to be able to build the application such as application forms, the portal from where users will be able to start the CRM processes, searching capabilities, etc. So might the above point raise some risks when I start hiring a new team and start building the CRM application, OR I am on the right track at this early stage?

    Read the article

  • Improve the business logic

    - by Victor
    In my application,I have a feature like this: The user wants to add a new address to the database. Before adding the address, he needs to perform a search(using input parameters like country,city,street etc) and when the list comes up, he will manually check if the address he wants to add is present or not. If present, he will not add the address. Is there a way to make this process better. maybe somehow eliminate a step, avoid need for manual verification etc.

    Read the article

  • Comparing Dates in Oracle Business Rule Decision Tables

    - by James Taylor
    I have been working with decision tables for some time but have never had a scenario where I need to compare dates. The use case was to check if a persons membership had expired. I didn't think much of it till I started to develop it. The first trap I feel into was trying to create ranges and bucket sets. The other trap I fell into was not converting the date field to a complete date. This may seem obvious to most people but my Google searches came up with nothing so I thought I would create a quick post. I assume everyone knows how to create a decision table so I'm not going to go through those steps. The prerequisite for this post is to have a decision table with a payload that has a date field. This filed must have the date in the following format YYYY-MM-DDThh:mm:ss. Create a new condition in your decision table Right-click on the condition to edit it and select the expression builder In the expression builder, select the Functions tab. Expand the CurrentDate file and select date, and click Insert Into Expression button. In the Expression Builder you need to create an expression that will return true or false, add the operation <= after the CurrentDate.date In my scenario my date field is memberExpire, Navigate to your date field and expand, select toGregorianCalendar(). Your expression will look something like this, click OK to get back to the decision table Now its just a matter of checking if the value is true or false. Simple when you know how :-)

    Read the article

  • Sign In With Facebook - Business Issues

    - by Joshiatto
    I've got an issue where this company wants to provide all sorts of whiz bang features to their users that require an insane number of facebook permissions for their FB app. Being that my name is going to be attached to this, I would rather give them a solution which allows for easy sign in and asks for the minimum permissions up front. This would give them a huge boost in registrations and activity publishing across the site with the potential to "go viral". If we ask for a ton of permissions up front I know for a fact we will not go viral and will probably incur much wrath from the blogosphere. What would you do?

    Read the article

  • Software development company business plan

    - by Navi
    I apologize in advance if this is the wrong forum for this question, so please forward me to the right place. I have about 10 years professional experience as software developer. Mostly on the Java platform doing server side programs. I have picked up a bit of Linux skills on the way as well. I know HTML and Javascript, so I can make a website that would not be too ugly, but I am not going to win any prizes with it. In fact I think I am pretty terrible in the user interface department. My initial plan is to do Android development. I read a few Android books and tried making a few apps. Since it is Java based I think I got the technical side down. Lately I have been thinking about iphone and Mac development, because of the relevant app store/development programs. The trouble is I don't know Objective C. As a side question, how long would it take me to become proficient in Objective C? Considering that I am working on my own and could hire somebody to help me for a short time for low wages if necessary what are my options? What are the pro and cons of the development programs app stores of Android and Apple? Which development/app stores are out there beside the ones I mentioned? Do you think it is necessary to find funds to get me started or should I just use my savings? If you have positive/negative experiences in a similar situations can you please share them? Thanks for your help.

    Read the article

  • Internships and certification in IT Business Analyst? [closed]

    - by light
    I'm new in this field, I have almost no experience. But I know here many people who do it every day and have many years of experience behind! And I hope they can help me! Generally, I'm interested to know the following: certificates to fully understand technology and to show to employers maybe you know good places to have an internship (country doesn't matter) EDIT #1: question was changed to be more specific. EDIT #2: thanks, I think the question should be closed, because the question depends from my need, what type of work I want to have).

    Read the article

  • Oracle Fusion Supply Chain Management (SCM) Designs May Improve End User Productivity

    - by Applications User Experience
    By Applications User Experience on March 10, 2011 Michele Molnar, Senior Usability Engineer, Applications User Experience The Challenge: The SCM User Experience team, in close collaboration with product management and strategy, completely redesigned the user experience for Oracle Fusion applications. One of the goals of this redesign was to increase end user productivity by applying design patterns and guidelines and incorporating findings from extensive usability research. But a question remained: How do we know that the Oracle Fusion designs will actually increase end user productivity? The Test: To answer this question, the SCM Usability Engineers compared Oracle Fusion designs to their corresponding existing Oracle applications using the workflow time analysis method. The workflow time analysis method breaks tasks into a sequence of operators. By applying standard time estimates for all of the operators in the task, an estimate of the overall task time can be calculated. The workflow time analysis method has been recently adopted by the Applications User Experience group for use in predicting end user productivity. Using this method, a design can be tested and refined as needed to improve productivity even before the design is coded. For the study, we selected some of our recent designs for Oracle Fusion Product Information Management (PIM). The designs encompassed tasks performed by Product Managers to create, manage, and define products for their organization. (See Figure 1 for an example.) In applying this method, the SCM Usability Engineers collaborated with Product Management to compare the new Oracle Fusion Applications designs against Oracle’s existing applications. Together, we performed the following activities: Identified the five most frequently performed tasks Created detailed task scenarios that provided the context for each task Conducted task walkthroughs Analyzed and documented the steps and flow required to complete each task Applied standard time estimates to the operators in each task to estimate the overall task completion time Figure 1. The interactions on each Oracle Fusion Product Information Management screen were documented, as indicated by the red highlighting. The task scenario and script provided the context for each task.  The Results: The workflow time analysis method predicted that the Oracle Fusion Applications designs would result in productivity gains in each task, ranging from 8% to 62%, with an overall productivity gain of 43%. All other factors being equal, the new designs should enable these tasks to be completed in about half the time it takes with existing Oracle Applications. Further analysis revealed that these performance gains would be achieved by reducing the number of clicks and screens needed to complete the tasks. Conclusions: Using the workflow time analysis method, we can expect the Oracle Fusion Applications redesign to succeed in improving end user productivity. The workflow time analysis method appears to be an effective and efficient tool for testing, refining, and retesting designs to optimize productivity. The workflow time analysis method does not replace usability testing with end users, but it can be used as an early predictor of design productivity even before designs are coded. We are planning to conduct usability tests later in the development cycle to compare actual end user data with the workflow time analysis results. Such results can potentially be used to validate the productivity improvement predictions. Used together, the workflow time analysis method and usability testing will enable us to continue creating, evaluating, and delivering Oracle Fusion designs that exceed the expectations of our end users, both in the quality of the user experience and in productivity. (For more information about studying productivity, refer to the Measuring User Productivity blog.)

    Read the article

  • Getting Started With Tailoring Business Processes

    - by Richard Bingham
    In this article, and for the sake of simplicity, we will use the term “On-Premise” to mean a deployment where you have design-time development access to the instance, including administration of the technology components, the applications filesystem, and the database. In reality this might be a local development instance that is then supported by a team who can deploy your customizations to the restricted production instance equivalents. Tools Overview Firstly let’s look at the Design-Time tools within JDeveloper for customizing and extending the artifacts of a Business Process. In essence this falls into two buckets; SOA Composite Editor for working with BPEL processes, and the BPM Studio. The SOA Composite Editor As a standard extension to JDeveloper, this graphical design tool should be familiar to anyone previously worked with Oracle SOA Server. With easy-to-use modeling capability, backed-up by full XML source-view (for read-only), it provides everything that is needed to implement the technical design. In simple terms, once deployed to the remote SOA Server the composite components (like Mediator) leverage the Event Delivery Network (EDN) for interaction with the application logic. If you are customizing an existing Fusion Applications BPEL process then be aware that it does support MDS-based customization layers just like Page Composer where different customizations are used based on the run-time context, like for a specific Product or Business Unit. This also makes them safe from patching and upgrades, although only a single active version of the composite is available at run-time. This is defined by a field on the composite record, available in Enterprise Manager. Obviously if you wish to fire different activities and tasks based on the user context then you can should include switches to fork the flows in your custom BPEL process. Figure 1 – A BPEL process in Composite Editor The following describes the simplified steps for making customizations to BPEL processes. This is the most common method of changing the business processes of Fusion Applications, as over 400 BPEL-based composite applications are provided out-of-the-box. Setup your local Fusion Applications JDeveloper environment. The SOA Composite Editor should be installed as part of the Fusion Applications extension. If there are problems you can also find it under the ‘Check for Updates’ help menu option. Since SOA Server is not part of the JDeveloper integrated WebLogic Server, setup a standalone WebLogic environment for deploying and testing. Obviously you might use a Fusion Applications development instance also. Package the existing standard Fusion Applications SOA Composite using Enterprise Manager and export it as a complete SOA Archive (SAR) file, resulting in a local .jar file. You may need to ask your system administrator for this. Import the exported SAR .jar file into JDeveloper using the File menu, under the option ‘SOA Archive into SOA Project’. In JDeveloper set the appropriate customization layer values, and then change from the default role to the Fusion Applications Customization Developer role. Make the customizations and save the application project. Finally redeploy the composite application, either to a direct Application Server connection, or as a fresh SAR (jar) file that can then be re-imported and deployed via Enterprise Manager. The Business Process Management (BPM) Suite In addition to the relatively low-level development environment associated with BPEL process creation, Oracle provides a suite of products that allow business process adjustments to be made without the need for some of the programming skills.  The aim is to abstract much of the technical implementation and to provide a Business Analyst tools for immediately implementing organization changes. Obviously there are some limitations on what they can do, however the BPM Suite functionality increases with each release and for the majority of the cases the tools remains as applicable as its developer-orientated sister. At the current time business processes must be explicitly coded to support just one of these use-cases, either BPEL for developer use or BPM for business analyst use. That said, they both run on the same SOA Server in much the same way. The components bundled in each SOA Composite Application can be verified by inspection through Enterprise Manager. Figure 2 – A BPM Process in JDeveloper BPM Suite. BPM processes are written in a standard notation (BPMN) and the modeling tools are very similar to that of BPEL. The steps to deploy a custom BPM process are also essentially much the same, since the BPM process is bundled into a SOA Composite just like a BPEL process. As such the SOA Composite Editor  actually has support for both artifacts and even allows use of them together, such as a calling a BPM process as a partnerlink from a BPEL process. For more details see the references below. Business Analyst Tooling In addition to using JDeveloper extensions for BPM development, there are run-time tools that Business Analysts can use to make adjustments, so that without high costs of an IT project the system can be tuned to match changes to the business operation. The first tool to consider is the BPM Composer, deployed with the middleware SOA Server and accessible online, and for Fusion Applications it is under the Business Process icon on the homepage of the Application Composer. Figure 3 – Business Process Composer showing a CRM process flow. The key difference between this and using JDeveloper is that the BPM Composer has a Business Catalog prepopulated with features and functions that can be used, mostly through registered WebServices. This means no coding or complex interface development is required, simply drag-drop-configure. The items in the business catalog are seeded by either Oracle (as a BPM Template) or added to by your own custom development. You cannot create or generate catalog content from BPM Composer directly. As per the screenshot you can see the Business Catalog content in the BPM Project browser region. In addition, other online tools for use by Business Analysts include the BPM Worklist application for editing business rules and approval management configuration, plus the SOA Composer which focuses on non-approval business rules and domain value maps. At the current time there are only a handful of BPM processes shipped with Fusion Applications HCM and CRM, including on-boarding workers and processing customer registrations.  This also means a limited number of associated BPM Templates provided out-of-the-box, therefore a limited Business Catalog. That said, BPM-based extension is a powerful capability to leverage and will most likely develop going forwards, especially for use in SaaS deployments where full design-time JDeveloper access is not available. Further Reading For BPEL – Fusion Applications Extensibility Guide – Section 12 For BPM – Fusion Applications Extensibility Guide – Section 7 The product-specific documentation and implementation guides for Fusion Applications Fusion Middleware Developers Guide for SOA Suite Modeling and Implementation Guide for Oracle Business Process Management User’s Guide for Oracle Business Process Composer Oracle University courses on BPM Suite and SOA Development

    Read the article

  • Trend: Rent a CIO for ERP Deployment

    The idea originated from quite a few failures or ERP disasters across the world and the impact that made to the organization. ERP projects take the largest pie in the IT investments of a company and ... [Author: Puneesh Lamba - Computers and Internet - June 05, 2010]

    Read the article

  • Scrambling Sensitive Data in E-Business Suite Release 12 Cloned Environments

    - by Elke Phelps (Oracle Development)
    Securing the Oracle E-Business Suite includes protecting the underlying E-Business data in production and non-production databases.  While steps can be taken to provide a secure configuration to limit EBS access, a better approach to protecting non-production data is simply to scramble (mask) the data in the non-production copy.  You can use the Oracle Data Masking Pack with Oracle Enterprise Manager today to scramble sensitive data in cloned environments. Due to data dependencies, scrambling E-Business Suite data is not a trivial task.  The data needs to be scrubbed in such a way that allows the application to continue to function.  Using the Data Masking Pack in E-Business Suite environments is now easier with the release of new set of templates for E-Business Suite databases: Oracle E-Business Suite Release 12.1.3 Template for Data Masking Pack (Patch13898999) This template works with the Oracle Data Masking Pack and Oracle Enterprise Manager to obscure sensitive E-Business Suite information that is copied from production to non-production environments.  Is there a charge for this? Yes. You must purchase licenses for Oracle Enterprise Manager and the Oracle Data Masking Pack plug-in. The Oracle E-Business Suite 12.1.3 Template for the Data Masking Pack is included with the Oracle Data Masking Pack license.  You can contact your Oracle account manager for more details about licensing. What does data masking do in E-Business Suite environments? Application data masking does the following: De-identify the data:  Scramble identifiers of individuals, also known as personally identifiable information or PII.  Examples include information such as name, account, address, location, and driver's license number. Mask sensitive data:  Mask data that, if associated with personally identifiable information (PII), would cause privacy concerns.  Examples include compensation, health and employment information.   Maintain data validity:  Provide a fully functional application. How can EBS customers use data masking? The Oracle E-Business Suite Template for Data Masking Pack can be used in situations where confidential or regulated data needs to be shared with other non-production users who need access to some of the original data, but not necessarily every table.  Examples of non-production users include internal application developers or external business partners such as offshore testing companies, suppliers or customers.  The Oracle E-Business Suite Template for Data Masking Pack is applied to a non-production environment with the Enterprise Manager Grid Control Data Masking Pack.  When applied, the Oracle E-Business Suite Template for Data Masking Pack will create an irreversibly scrambled version of your production database for development and testing.   References For additional information on the Oracle E-Business Suite Template for Data Masking Pack please refer to the following: Masking Sensitive Data for Non-production Use in the Oracle Enterprise Manager Concepts 11g Using the Oracle E-Business Suite, Release 12.1.3 Template for the Data Masking Pack, Note 1437485.1 Related Articles Webcast Replay Available: E-Business Suite Data Protection Oracle E-Business Suite Plug-in 4.0 Released for OEM 11g (11.1.0.1)

    Read the article

  • Upgrading Oracle Siebel CRM Application Without Downtime

    - by Doug Reid
    Oracle’s Siebel Customer Relationship Management (CRM) software helps organizations differentiate their businesses to achieve top- and bottom-line growth. Siebel CRM delivers comprehensive solutions that are tailored to more than 20 different industries. As Siebel CRM implementations have evolved into mission critical, operational business processes that must operate 24/7, companies are finding it increasingly difficult to afford the downtime typically required to perform an in-place upgrade. Without these upgrades, businesses loose out on critical new features and functionality. With Oracle GoldenGate, customers don’t have to choose between upgrades and outages. Oracle GoldenGate allows Siebel CRM customers to perform upgrades with zero downtime. Now Siebel customers can always take advantages of the latest innovations in customer relationship management without having to worry about potential lost revenue due to downtime. Oracle GoldenGate provides three different deployment models for Siebel CRM zero downtime upgrades that are designed to meet differing customer requirements. These range from a basic unidirectional model, which is designed to work out-of-the-box, to the most sophisticated active-active model for phased migrations. If you have mission-critical Siebel CRM implementations I recommend that you watch the screencast below to learn how you can begin taking advantage of all the latest Siebel enhancements without having any downtime. This screencast is also available on Oracle Media Network and Oracle's YouTube channel. For even more details I recommend reading the whitepaper Upgrading Siebel CRM with Zero Downtime .

    Read the article

  • Architecture choice about representation of collections in Business Objects

    - by Rajarshi
    I have made certain choices in my architecture which I request the community to review and comment. I am breaking up the post in smaller sections to make it easier to understand the context and then suggest/comment. I am sorry that the post is long, but is required to explain the context. What am I building A typical business application where there are application users, security roles, business operation/action rights based on roles and several business modules like Stock Receive, Stock Transfer, Sale Order, Sale Invoice, Sale Return, Stock Audit etc. and several reports. The application is a WinForm application since it has a lot of rich and responsive UI requirements and has to operate in disconnected mode (with a local SQL Server), most of the time. What have I done I have built a framework - nothing to boast about, but just a set of libraries that serves the repetative requirements of my application, e.g. authentication, role based authorization, data access, validation, exception handling, logging, change status tracking, presentation model compliance and reasonable loose coupling between components. No, I have not written everything from scratch, you can say I have consolidated many things together like some concepts from CSLA, Martin Fowler for Presentation Model, blocks from Enterprise Library, Unity etc. to build a set of libraries that will help my developers be productive quickly without having to look up Google for many of the technical requirements. I have tried to keep the framework generic so that it can be used in typical business applications and also tried to follow some best practices that will support the same Business Objects to be used in an ASP.NET MVC environment also. My present architecture serves my objectives well, and have built several modules (on WinForm) without much trouble. The architecture also lent itself well to build some usable prototype on ASP.NET MVC with the same set of business objects, without changing a single line of code. My Dilemma I have used Custom Business Objects since that gives me a clearer OOP representation of the problem scope in my solution scope, and helps me visualize my entire solution as collection of objects with data and behavior rather than having a set of relational data (DataSet) and implement behaviours (business logic, validation) etc. separately. With rich databinding support in .NET 2.0 binding Custom Business Objects to UI was a breeze. Now while building my business objects, I am still in a dilemma about representation of collections in business objects. Currently I am using DataSets to represent collections while I have seen many suggestions to implement custom collections. For example, in my vision, a typical Sale Invoice Object will contain 'Sales Invoice Items' as a collection. Now theoritically, I can accept that the each 'Sales Invoice Item' should have its own behavior along with their data (ItemCode, Name, Qty, Price etc.) but typically managing of Sale Invoice Items in a Sale Invoice is handled by the Sale Invoice Object itself, e.g. adding/removing Items from collection. Additionally, we can also put business logic/rules for the Sales Invoice Items like "Qty should not be greater than the ordered qty", "Price should be max 10% above the price in Sale Order" etc. in the Sale Invoice object itself. With that kind of a vision, I felt that most business object child collections can be managed by the parent itself, including add/remove from collection as well and implementing business logic for the collection items, hence the collection items hold nothing but data. Additionally, typical collections are represented in UI in Grids, where ability to support DataBinding becomes very important for any collection. Implementing a custom collection, in that case would also mean, I have to implement robust DataBinding support as well, for the collection, which is of course time consuming. Now, considering child collection behaviors are implemented in the parent and the need for DataBinding of child collections, I chose DataSet to represent any child collection in my business objects. In the above example of Sale Invoice I will have 'Invoice Number', 'Date', 'Customer' etc. as attributes of the 'Sale Invoice' but 'InvoiceItems' as a DataSet. Of course, when I say DataSet, it is not a vanilla dataset but an extended DataSet that supports business rule validation and the same role based security model of my framework to allow/deny any business operation to rows/columns of the DataSet, automatically. This approach has allowed easier collection management and databinding in my business objects and my developers are able to deliver modules rapidly. Questions Do you feel that the approach is reasonable? Do you see any shortcomings of this approach? I am recently thinking of using 'Typed DataSets' as child collections, for easier representation in code, that will allow me to write 'currentInvoice.InvoiceItems' (for the DataTable) and 'invoiceItem.ProductCode' or 'invoiceItem.Qty', instead of 'drow["ProductCode"].ToString()' or '(int)drow["Qty"]' etc. Does this choice have any demerits? Thank you if you have read so far and a salute if you still have the Energy to answer.

    Read the article

  • Consumer Electronics Show (CES) Summit:Best Practices in Transforming Channels and Partnerships

    - by charles.knapp
    Expanding consumer demand is driving the entire high technology industry, accompanied by product lifecycles as short as a few months, continued pricing and promotion pressures, and increased globalization. Unifying global channel management, operations, and execution flow will increase efficiency and growth. IT can help, but one must think beyond generic ERP and CRM. Please join Oracle and IBM at the Bellagio Hotel in Las Vegas, Wednesday January 5, 1-7 pm. Learn from IBM, VTech, Plantronics, Cisco, Symantec and Oracle High Tech Product Strategy how to improve:Channel sales, marketing, and operations management - enhance NPI, sales, forecasts, training, promotion planning, execution and settlement Winning the deal - determining the right price for the right deal for the "perfect quote", capturing the order and order management Collaborative and rapid supply chain planning - improve agility, inventory turns, and profits Register now for this FREE event. We hope you'll join us for our Oracle High Technology CES Summit and networking reception with your peers.

    Read the article

  • Oracle BI Server Modeling, Part 1- Designing a Query Factory

    - by bob.ertl(at)oracle.com
      Welcome to Oracle BI Development's BI Foundation blog, focused on helping you get the most value from your Oracle Business Intelligence Enterprise Edition (BI EE) platform deployments.  In my first series of posts, I plan to show developers the concepts and best practices for modeling in the Common Enterprise Information Model (CEIM), the semantic layer of Oracle BI EE.  In this segment, I will lay the groundwork for the modeling concepts.  First, I will cover the big picture of how the BI Server fits into the system, and how the CEIM controls the query processing. Oracle BI EE Query Cycle The purpose of the Oracle BI Server is to bridge the gap between the presentation services and the data sources.  There are typically a variety of data sources in a variety of technologies: relational, normalized transaction systems; relational star-schema data warehouses and marts; multidimensional analytic cubes and financial applications; flat files, Excel files, XML files, and so on. Business datasets can reside in a single type of source, or, most of the time, are spread across various types of sources. Presentation services users are generally business people who need to be able to query that set of sources without any knowledge of technologies, schemas, or how sources are organized in their company. They think of business analysis in terms of measures with specific calculations, hierarchical dimensions for breaking those measures down, and detailed reports of the business transactions themselves.  Most of them create queries without knowing it, by picking a dashboard page and some filters.  Others create their own analysis by selecting metrics and dimensional attributes, and possibly creating additional calculations. The BI Server bridges that gap from simple business terms to technical physical queries by exposing just the business focused measures and dimensional attributes that business people can use in their analyses and dashboards.   After they make their selections and start the analysis, the BI Server plans the best way to query the data sources, writes the optimized sequence of physical queries to those sources, post-processes the results, and presents them to the client as a single result set suitable for tables, pivots and charts. The CEIM is a model that controls the processing of the BI Server.  It provides the subject areas that presentation services exposes for business users to select simplified metrics and dimensional attributes for their analysis.  It models the mappings to the physical data access, the calculations and logical transformations, and the data access security rules.  The CEIM consists of metadata stored in the repository, authored by developers using the Administration Tool client.     Presentation services and other query clients create their queries in BI EE's SQL-92 language, called Logical SQL or LSQL.  The API simply uses ODBC or JDBC to pass the query to the BI Server.  Presentation services writes the LSQL query in terms of the simplified objects presented to the users.  The BI Server creates a query plan, and rewrites the LSQL into fully-detailed SQL or other languages suitable for querying the physical sources.  For example, the LSQL on the left below was rewritten into the physical SQL for an Oracle 11g database on the right. Logical SQL   Physical SQL SELECT "D0 Time"."T02 Per Name Month" saw_0, "D4 Product"."P01  Product" saw_1, "F2 Units"."2-01  Billed Qty  (Sum All)" saw_2 FROM "Sample Sales" ORDER BY saw_0, saw_1       WITH SAWITH0 AS ( select T986.Per_Name_Month as c1, T879.Prod_Dsc as c2,      sum(T835.Units) as c3, T879.Prod_Key as c4 from      Product T879 /* A05 Product */ ,      Time_Mth T986 /* A08 Time Mth */ ,      FactsRev T835 /* A11 Revenue (Billed Time Join) */ where ( T835.Prod_Key = T879.Prod_Key and T835.Bill_Mth = T986.Row_Wid) group by T879.Prod_Dsc, T879.Prod_Key, T986.Per_Name_Month ) select SAWITH0.c1 as c1, SAWITH0.c2 as c2, SAWITH0.c3 as c3 from SAWITH0 order by c1, c2   Probably everybody reading this blog can write SQL or MDX.  However, the trick in designing the CEIM is that you are modeling a query-generation factory.  Rather than hand-crafting individual queries, you model behavior and relationships, thus configuring the BI Server machinery to manufacture millions of different queries in response to random user requests.  This mass production requires a different mindset and approach than when you are designing individual SQL statements in tools such as Oracle SQL Developer, Oracle Hyperion Interactive Reporting (formerly Brio), or Oracle BI Publisher.   The Structure of the Common Enterprise Information Model (CEIM) The CEIM has a unique structure specifically for modeling the relationships and behaviors that fill the gap from logical user requests to physical data source queries and back to the result.  The model divides the functionality into three specialized layers, called Presentation, Business Model and Mapping, and Physical, as shown below. Presentation services clients can generally only see the presentation layer, and the objects in the presentation layer are normally the only ones used in the LSQL request.  When a request comes into the BI Server from presentation services or another client, the relationships and objects in the model allow the BI Server to select the appropriate data sources, create a query plan, and generate the physical queries.  That's the left to right flow in the diagram below.  When the results come back from the data source queries, the right to left relationships in the model show how to transform the results and perform any final calculations and functions that could not be pushed down to the databases.   Business Model Think of the business model as the heart of the CEIM you are designing.  This is where you define the analytic behavior seen by the users, and the superset library of metric and dimension objects available to the user community as a whole.  It also provides the baseline business-friendly names and user-readable dictionary.  For these reasons, it is often called the "logical" model--it is a virtual database schema that persists no data, but can be queried as if it is a database. The business model always has a dimensional shape (more on this in future posts), and its simple shape and terminology hides the complexity of the source data models. Besides hiding complexity and normalizing terminology, this layer adds most of the analytic value, as well.  This is where you define the rich, dimensional behavior of the metrics and complex business calculations, as well as the conformed dimensions and hierarchies.  It contributes to the ease of use for business users, since the dimensional metric definitions apply in any context of filters and drill-downs, and the conformed dimensions enable dashboard-wide filters and guided analysis links that bring context along from one page to the next.  The conformed dimensions also provide a key to hiding the complexity of many sources, including federation of different databases, behind the simple business model. Note that the expression language in this layer is LSQL, so that any expression can be rewritten into any data source's query language at run time.  This is important for federation, where a given logical object can map to several different physical objects in different databases.  It is also important to portability of the CEIM to different database brands, which is a key requirement for Oracle's BI Applications products. Your requirements process with your user community will mostly affect the business model.  This is where you will define most of the things they specifically ask for, such as metric definitions.  For this reason, many of the best-practice methodologies of our consulting partners start with the high-level definition of this layer. Physical Model The physical model connects the business model that meets your users' requirements to the reality of the data sources you have available. In the query factory analogy, think of the physical layer as the bill of materials for generating physical queries.  Every schema, table, column, join, cube, hierarchy, etc., that will appear in any physical query manufactured at run time must be modeled here at design time. Each physical data source will have its own physical model, or "database" object in the CEIM.  The shape of each physical model matches the shape of its physical source.  In other words, if the source is normalized relational, the physical model will mimic that normalized shape.  If it is a hypercube, the physical model will have a hypercube shape.  If it is a flat file, it will have a denormalized tabular shape. To aid in query optimization, the physical layer also tracks the specifics of the database brand and release.  This allows the BI Server to make the most of each physical source's distinct capabilities, writing queries in its syntax, and using its specific functions. This allows the BI Server to push processing work as deep as possible into the physical source, which minimizes data movement and takes full advantage of the database's own optimizer.  For most data sources, native APIs are used to further optimize performance and functionality. The value of having a distinct separation between the logical (business) and physical models is encapsulation of the physical characteristics.  This encapsulation is another enabler of packaged BI applications and federation.  It is also key to hiding the complex shapes and relationships in the physical sources from the end users.  Consider a routine drill-down in the business model: physically, it can require a drill-through where the first query is MDX to a multidimensional cube, followed by the drill-down query in SQL to a normalized relational database.  The only difference from the user's point of view is that the 2nd query added a more detailed dimension level column - everything else was the same. Mappings Within the Business Model and Mapping Layer, the mappings provide the binding from each logical column and join in the dimensional business model, to each of the objects that can provide its data in the physical layer.  When there is more than one option for a physical source, rules in the mappings are applied to the query context to determine which of the data sources should be hit, and how to combine their results if more than one is used.  These rules specify aggregate navigation, vertical partitioning (fragmentation), and horizontal partitioning, any of which can be federated across multiple, heterogeneous sources.  These mappings are usually the most sophisticated part of the CEIM. Presentation You might think of the presentation layer as a set of very simple relational-like views into the business model.  Over ODBC/JDBC, they present a relational catalog consisting of databases, tables and columns.  For business users, presentation services interprets these as subject areas, folders and columns, respectively.  (Note that in 10g, subject areas were called presentation catalogs in the CEIM.  In this blog, I will stick to 11g terminology.)  Generally speaking, presentation services and other clients can query only these objects (there are exceptions for certain clients such as BI Publisher and Essbase Studio). The purpose of the presentation layer is to specialize the business model for different categories of users.  Based on a user's role, they will be restricted to specific subject areas, tables and columns for security.  The breakdown of the model into multiple subject areas organizes the content for users, and subjects superfluous to a particular business role can be hidden from that set of users.  Customized names and descriptions can be used to override the business model names for a specific audience.  Variables in the object names can be used for localization. For these reasons, you are better off thinking of the tables in the presentation layer as folders than as strict relational tables.  The real semantics of tables and how they function is in the business model, and any grouping of columns can be included in any table in the presentation layer.  In 11g, an LSQL query can also span multiple presentation subject areas, as long as they map to the same business model. Other Model Objects There are some objects that apply to multiple layers.  These include security-related objects, such as application roles, users, data filters, and query limits (governors).  There are also variables you can use in parameters and expressions, and initialization blocks for loading their initial values on a static or user session basis.  Finally, there are Multi-User Development (MUD) projects for developers to check out units of work, and objects for the marketing feature used by our packaged customer relationship management (CRM) software.   The Query Factory At this point, you should have a grasp on the query factory concept.  When developing the CEIM model, you are configuring the BI Server to automatically manufacture millions of queries in response to random user requests. You do this by defining the analytic behavior in the business model, mapping that to the physical data sources, and exposing it through the presentation layer's role-based subject areas. While configuring mass production requires a different mindset than when you hand-craft individual SQL or MDX statements, it builds on the modeling and query concepts you already understand. The following posts in this series will walk through the CEIM modeling concepts and best practices in detail.  We will initially review dimensional concepts so you can understand the business model, and then present a pattern-based approach to learning the mappings from a variety of physical schema shapes and deployments to the dimensional model.  Along the way, we will also present the dimensional calculation template, and learn how to configure the many additivity patterns.

    Read the article

  • Subaru CIO wins SIM Leadership Award

    - by tony.berk
    Congratulations to Brian Simmermon, CIO at Subaru of America, Inc., for winning the Society for Information Management's (SIM) fifth annual SIM Leadership Award. Simmermon joined Subaru of America in 2005 as Chief Information Officer. Simmermon then performed a company-wide technology assessment and determined that the business ran a large collection of applications, many of which duplicated functionality. Establishing the mantra, "Simplicity, Flexibility, and Cost Effectiveness", he reduced the total number of applications, moved to a small core set of systems - including Oracle and Siebel. Tom Doll, COO for Subaru of America said, "We are very pleased Brian has been recognized. He has consistently shown vision and leadership and under his leadership, our technology group's innovations have helped our sales to grow to record levels, regardless of the economic circumstances." Simmermon's technology group's aggressive business deliverables have helped Subaru to become one of the most successful brands in the US with the brand reaching record sales in both 2009 and 2010. Click here to read the full press release. Click here to learn about Subaru's success with Oracle products. Congratulations Brian!

    Read the article

  • E-Business Integration with SSO using AccessGate

    - by user774220
    Moving away from the legacy Oracle SSO, Oracle E-Business Suite (EBS) came up with EBS AccessGate as the way forward to provide Single Sign On with Oracle Access Manager (OAM). As opposed to AccessGate in OAM terminology, EBS AccessGate has no specific connection with OAM with respect to configuration. Instead, EBS AccessGate uses the header variables sent from the SSO system to create the native user-session, like any other SSO enabled web application. E-Business Suite Integration with Oracle Access Manager It is a known fact that E-Business suite requires Oracle Internet Directory (OID) as the user repository to enable Single Sign On. This is due to the fact that E-Business Suite needs to be registered with OID to for Single Sign On. Additionally, E-Business Suite uses “orclguid” in OID to map the Single Sign On user with the corresponding local user profile. During authentication, EBS AccessGate expects SSO system to return orclguid and EBS username (stored as a user-attribute in SSO user store) in two header variables USER_ORCLGUID and USER_NAME respectively. Following diagram depicts the authentication flow once SSO system returns EBS Username and orclguid after successful authentication: Topic to brainstorm: EBS AccessGate as a generic SSO enablement solution for E-Business Suite AccessGate Even though EBS AccessGate is suggested as an integration approach between OAM and Oracle E-Business Suite, this section attempts to look at EBS AccessGate as a generic solution approach to provide SSO to Oracle E-Business Suite using any Web SSO solution. From the above points, the only dependency on the SSO system is that it should be able to return the corresponding orclguid from the OID which is configured with the E-Business Suite. This can be achieved by a variety of approaches: By using the same OID referred by E-Business Suite as the Single Sign On user store. If SSO System is using a different user store then: Use DIP or OIM to synch orclsguid from E-Business Suite OID to SSO user store Use OVD to provide an LDAP view where orclguid from E-Business Suite OID is part of the user entity in the user store referred by SSO System

    Read the article

  • Pricing: Meet or Beat?

    - by charles.knapp
    My home dishwasher started making some really interesting noises. It was time to shop. I heard radio advertisements from two retailers who promised to meet any competitor's price. Then, another retailer promised that their everyday prices beat their competitors. That got me to thinking about the power of pricing and promotions in the marketing mix (product, price, placement, promotions, and people). What is more powerful to say in a competitive market: your company will meet a similar offer, or your company will beat the others? Will you sell more if you meet or if you beat? I found that the retailer who promised to beat the others really had the best everyday pricing. I was close to making a purchase. Then, another retailer had an exclusive promotional sale for long-term customers. Their loyalty promotion beat the best everyday discounter. So, I got the quality and performance I wanted at a tremendous price. So, I have two challenges for marketers. First, where you really have to compete on price as a dominant factor, give people strong reasons to do business with you. If you try to meet other's prices, make the leap to actually beat and not merely meet competitor prices. Second, upgrade your firm's capabilities where needed. Oracle offers a complete range of great CRM capabilities for loyalty management, marketing promotions, and pricing management that will help you to grow your business.

    Read the article

< Previous Page | 7 8 9 10 11 12 13 14 15 16 17 18  | Next Page >