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• Boot-repair commands not found in PATH or not executable

  - by Bram Meerten

  I recently had problems with my ubuntu partition (after the battery died), I managed to fix them by running ubuntu from usb and run gparted. It worked I can access my files on the partition by running ubuntu from usb. But when I restart the computer, after selecting ubuntu in Grub, I get a black screen with a white underscore. I googled the problem, and tried to solve it by setting nomodeset, but it didn't work. Next I wanted to try to fix Grub using boot-repair, I clicked on 'Recommended repair', it tells me to type the following commands in the terminal: sudo chroot "/mnt/boot-sav/sda5" apt-get install -fy sudo chroot "/mnt/boot-sav/sda5" dpkg --configure -a sudo chroot "/mnt/boot-sav/sda5" apt-get purge -y --force-yes grub-common But when running the second command, I get this error: dpkg: warning: 'sh' not found in PATH or not executable. dpkg: warning: 'rm' not found in PATH or not executable. dpkg: warning: 'tar' not found in PATH or not executable. dpkg: error: 3 expected programs not found in PATH or not executable. Note: root's PATH should usually contain /usr/local/sbin, /usr/sbin and /sbin. I didn't edit /etc/environment (or any other files), this is what it looks like: PATH="/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games" RUNNING_UNDER_GDM="yes" I have no idea how to fix this. I'm running dualboot Ubuntu 12.04 and Windows 7, Windows boots fine.

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• Error when upgrading initscripts using dist-upgrade on a cd image using uck

  - by InkBlend

  I was using UCK to customize an Ubuntu 11.10 image, and ran a dist-upgrade on it (from the console) to try to update all of the packages on it. The upgrade worked successfully for all but two packages, so I tried again and got the same error message. This is what happened: # sudo apt-get dist-upgrade Reading package lists... Done Building dependency tree Reading state information... Done Calculating upgrade... Done 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. 2 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Do you want to continue [Y/n]? y Setting up initscripts (2.88dsf-13.10ubuntu4.1) ... guest environment detected: Linking /run/shm to /dev/shm rmdir: failed to remove `/run/shm': Device or resource busy Can't symlink /run/shm to /dev/shm; please fix manually. dpkg: error processing initscripts (--configure): subprocess installed post-installation script returned error exit status 1 No apport report written because MaxReports is reached already dpkg: dependency problems prevent configuration of ifupdown: ifupdown depends on initscripts (>= 2.88dsf-13.3); however: Package initscripts is not configured yet. dpkg: error processing ifupdown (--configure): dependency problems - leaving unconfigured No apport report written because MaxReports is reached already Errors were encountered while processing: initscripts ifupdown E: Sub-process /usr/bin/dpkg returned an error code (1) # How can I fix this? Is the problem with the ISO, dpkg, or can I just not upgrade some packages with UCK? I am using Ubuntu 11.10 to and UCK 2.4.5 to customize an Ubuntu 11.10 image.

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• How to install Awesome WM without root access?

  - by ssice

  I want to install the Awesome window manager. In the environment where I want to configure it I don't have root access. I do have a machine were I can be root (I use for this a virtual machine in my laptop). I have tried the following: $ sudo apt-get install awesome The following packages are about to be installed: awesome libev3 libid3tag0 libimlib2 liblua5.1-0 libxcb-icccm1 libxcb-image0 libxcb-keysyms1 libxcb-property1 libxcb-randr0 libxcb-xinerama0 libxcb-xtest0 libxdg-basedir1 menu rlwrap Do you want to continue [Y/n]? n I do now have the list of dependencies for awesome, so I downloaded them all. For that, I did the following. $ pkgs="awesome libev3 libid3tag0 libimlib2 liblua5.1-0 libxcb-icccm1 libxcb-image0 libxcb-keysyms1 libxcb-property1 libxcb-randr0 libxcb-xinerama0 libxcb-xtest0 libxdg-basedir1 menu rlwrap" # this is just for not writing it all ;) $ sudo apt-get install --download-only $pkgs .... $ mkdir -p /tmp/x_debs $ for pkg in $pkgs; do cp /var/cache/apt/archives/$pkg* /tmp/x_debs/; done [ copies all *.deb from my dependencies to /tmp/x_debs ] Now, I want to install the dependencies. For that, I setup a fake dpkg install in my home folder: $ mkdir $HOME/root $ mkdir -p $HOME/root/var/lib/dpkg/{triggers,updates} $ touch $HOME/root/var/lib/dpkg/{available,status} Now I tried to install with dpkg, but I could not: $ dpkg --force-not-root --root=$HOME/root --recursive -i /tmp/x_debs It failed while trying to set permissions for the packages and running chroot. As I do have root access in this machine, I ran it with privileges: $ sudo dpkg --root=$HOME/root --recursive -i /tmp/x_debs Then I had a lot of stuff (i.e., everything: dependencies and the own WM) installed inside $HOME/root. Particularly, xcb-* libraries were installed in $HOME/root/usr/lib and the awesome binary in $HOME/root/usr/bin/awesome. If I try to execute awesome as is I get as an error that libraries could not be loaded. That's normal, as they are not in /usr/lib nor in /lib. So I ran export LD_LIBRARY_PATH=$HOME/root/usr/lib:$HOME/root/lib:${LD_LIBRARY_PATH} and awesome would try to load. However, I could not make gdm to run awesome within gnome or replacing it. I did it this way so I can copy everything in my $HOME/root folder, paste it in the other machine and have it running. Is there any other way (to have less wasted space maybe..) to do this? How can I tell gdm to exec awesome without root access?

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• How to find location of installed library

  - by Raven

  Background: I'm trying to build my program but first I need to set up libraries in netbeans. My project is using GLU and therefore I installed libglu-dev. I didn't note location where the libraries were located and now I can't find them.. I've switched to Linux just a few days ago and so far I'm very content with it, however I couldn't google this one out and becoming frustrated.. Is there way to find out where files of package were installed without running installation again? I mean if I got library xxx and installed it some time ago, is there somecommand xxx that will print this info? I've already tried locate, find and whereis commands but either I'm missing something or I just can't do it correctly.. for libglu, locate returns: /usr/share/bug/libglu1-mesa /usr/share/bug/libglu1-mesa/control /usr/share/bug/libglu1-mesa/script /usr/share/doc/libglu1-mesa /usr/share/doc/libglu1-mesa/changelog.Debian.gz /usr/share/doc/libglu1-mesa/copyright /usr/share/lintian/overrides/libglu1-mesa /var/lib/dpkg/info/libglu1-mesa:i386.list /var/lib/dpkg/info/libglu1-mesa:i386.md5sums /var/lib/dpkg/info/libglu1-mesa:i386.postinst /var/lib/dpkg/info/libglu1-mesa:i386.postrm /var/lib/dpkg/info/libglu1-mesa:i386.shlibs Other two commands fail to find anything. Now locate did it's job but I'm sure none of those paths is where the library actually resides (at least everything I was linking so far was in /usr/lib or usr/local/lib). The libglu was introduced just as example, I'm looking for general solution for this problem.

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• Firefox dependencies problem on 12.10

  - by theshu

  I did a fresh install of Ubuntu 12.10 today and now am getting the following error: You might want to run 'apt-get -f install' to correct these. The following packages have unmet dependencies: firefox-globalmenu : Depends: firefox (= 17.0.1+build1-0ubuntu0.12.10.1) but 16.0.1+build1-0ubuntu1 is installed E: Unmet dependencies. Try using -f. When I run the sudo apt-get -f install...I get the following after I type the "y": (Reading database ... 179765 files and directories currently installed.) Preparing to replace firefox 16.0.1+build1-0ubuntu1 (using .../firefox_17.0.1+build1-0ubuntu0.12.10.1_i386.deb) ... Unpacking replacement firefox ... dpkg-deb (subprocess): decompressing archive member: internal gzip read error: '<fd:4>: incorrect data check' dpkg-deb: error: subprocess <decompress> returned error exit status 2 dpkg: error processing /var/cache/apt/archives/firefox_17.0.1+build1-0ubuntu0.12.10.1_i386.deb (--unpack): cannot copy extracted data for './etc/apparmor.d/usr.bin.firefox' to '/etc/apparmor.d/usr.bin.firefox.dpkg-new': unexpected end of file or stream Please restart all running instances of firefox, or you will experience problems. Processing triggers for bamfdaemon ... Rebuilding /usr/share/applications/bamf.index... Processing triggers for desktop-file-utils ... Processing triggers for gnome-menus ... Processing triggers for man-db ... Errors were encountered while processing: /var/cache/apt/archives/firefox_17.0.1+build1-0ubuntu0.12.10.1_i386.deb E: Sub-process /usr/bin/dpkg returned an error code (1) This error is preventing me from installing Synaptic package manager and is also preventing me from installing anything with the Software center or Update manager. I tried uninstalling Firefox and also upgrading Firefox to no avail as well. Open to suggestions.

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• Error installing MySQL Ubuntu 12.04, dependency?

  - by user86736

  I'm trying to install MySQL 5.5 on Ubuntu 12.04, but I'm stuck with this error: Setting up mysql-server-5.5 (5.5.24-0ubuntu0.12.04.1) ... start: Job failed to start invoke-rc.d: initscript mysql, action "start" failed. dpkg: error processing mysql-server-5.5 (--configure): subprocess installed post-installation script returned error exit status 1 dpkg: dependency problems prevent configuration of mysql-server: mysql-server depends on mysql-server-5.5; however: Package mysql-server-5.5 is not configured yet. dpkg: error processing mysql-server (--configure): dependency problems - leaving unconfigured No apport report written because the error message indicates its a followup error from a previous failure. Errors were encountered while processing: mysql-server-5.5 mysql-server E: Sub-process /usr/bin/dpkg returned an error code (1) Thanks for help!

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• Broadcom WiFi drivers conflict

  - by james

  $ sudo dpkg -i wireless-bcm43142-dkms-6.20.55.19_amd64.deb dpkg: acerca de wireless-bcm43142-dkms-6.20.55.19_amd64.deb que contiene wireless-bcm43142-oneiric-dkms: wireless-bcm43142-oneiric-dkms entra en conflicto con bcmwl-kernel-source bcmwl-kernel-source (versión 6.20.155.1+bdcom-0ubuntu0.0.2) está presente y instalado. dpkg: error al procesar wireless-bcm43142-dkms-6.20.55.19_amd64.deb (--install): paquetes en conflicto - no se instalará wireless-bcm43142-oneiric-dkms Se encontraron errores al procesar: wireless-bcm43142-dkms-6.20.55.19_amd64.deb Help me find a solution to install this .deb package.

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• Fails to boot after upgrade, stuck on winbind package

  - by Praetorian

  I started the upgrade from 11.04 to 11.10 last night. Once it got the installing packages part I left the computer unattended the rest of the night. When I checked it this morning the screen was blank and I couldn't get it to turn on. So I cycled power, and now I get the "Ubuntu 11.10" screen with the dots underneath, but then it gets to a blank screen and nothing more. I can get to the command line in recovery mode; here's a list of the things I've tried so far sudo apt-get update - the very first repository it checked sat at 0% for a long time (network cable is plugged in), so I cancelled with Ctrl+C Thought it might be a problem with display drivers, so I tried sudo apt-get install nvidia-glx - this gave me an error saying dpkg has been interrupted, manually run sudo dpkg --configure -a sudo dpkg --configure -a this installed / updated a bunch of stuff but got stuck at Starting Winbind daemon winbind Restarted and tried sudo dpkg --configure -a again but it gets stuck at same Windbind step What else can I do to fix this problem?

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• Software center is broken and can not be repaired or reinstalled

  - by Michal

  When I open the software center, I am told that I can not use it, for it is broken, and needs to be repaired. First I try to do this automatically, as I was offered. I enter a root password, and then the installation fails. installArchives() failed: reconfiguring packages... reconfiguring packages... reconfiguring packages... reconfiguring packages... (Reading database ... (Reading database ... 5% (Reading database ... 10% (Reading database ... 15% (Reading database ... 20% (Reading database ... 25% (Reading database ... 30% (Reading database ... 35% (Reading database ... 40% (Reading database ... 45% (Reading database ... 50% (Reading database ... 55% (Reading database ... 60% (Reading database ... 65% (Reading database ... 70% (Reading database ... 75% (Reading database ... 80% (Reading database ... 85% (Reading database ... 90% (Reading database ... 95% (Reading database ... 100% (Reading database ... 275048 files and directories currently installed.) Unpacking wine1.4-i386 (from .../wine1.4-i386_1.4-0ubuntu4.1_i386.deb) ... dpkg: error processing /var/cache/apt/archives/wine1.4-i386_1.4-0ubuntu4.1_i386.deb (--unpack): trying to overwrite '/usr/bin/wine', which is also in package wine1.5 1.5.5-0ubuntu1~ppa1~oneiric1+pulse17 No apport report written because MaxReports is reached already dpkg-deb: error: subprocess paste was killed by signal (Broken pipe) Errors were encountered while processing: /var/cache/apt/archives/wine1.4-i386_1.4-0ubuntu4.1_i386.deb Error in function: dpkg: dependency problems prevent configuration of wine1.4-common: wine1.4-common depends on wine1.4 (= 1.4-0ubuntu4.1); however: Package wine1.4 is not installed. dpkg: error processing wine1.4-common (--configure): dependency problems - leaving unconfigured What should I do now? First of all, I've tried reinstalling the center, but it failed due to the same 1.4 dependency as is laid out here. I've googled for help and although I don't understand linux at all, I've tried some suggestions: I've tried editing the dpkg status in /var/lib/dpkg/status which failed because the file could not be found. I've tried purging wine/* but that had unresolved dependencies as well. It's a giant mess.

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• Lotus 9 on ubuntu 13.04 64bit

  - by Hassan

  hey everybody! when i install notes 9 on my Ubuntu 13.04 its not complete the installation because some depending package see below : hassan@Hassan-Ubuntu:~/Downloads/IBM Notes 9$ sudo dpkg -i ibm-notes-9.0.i586.deb [sudo] password for hassan: dpkg: regarding ibm-notes-9.0.i586.deb containing ibm-notes, pre-dependency problem: ibm-notes pre-depends on libgnomeprint2.2-0 dpkg: error processing ibm-notes-9.0.i586.deb (--install): pre-dependency problem - not installing ibm-notes Errors were encountered while processing: ibm-notes-9.0.i586.deb please advice Thanks :)

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• Brocken package for libavcodec54 & libx264-123 in ubuntu 14.04LTS

  - by Kachavarapu Ajay

  $ sudo apt-get install -f [sudo] password for ajay: Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following extra packages will be installed: libx264-123 The following NEW packages will be installed: libx264-123 0 upgraded, 1 newly installed, 0 to remove and 0 not upgraded. 2 not fully installed or removed. Need to get 0 B/345 kB of archives. After this operation, 1,005 kB of additional disk space will be used. Do you want to continue? [Y/n] y (Reading database ... 166965 files and directories currently installed.) Preparing to unpack .../libx264-123_0.123.2189+git35cf912-1ubuntu4_amd64.deb ... Unpacking libx264-123:amd64 (2:0.123.2189+git35cf912-1ubuntu4) ... dpkg-deb (subprocess): decompressing archive member: lzma error: compressed data is corrupt dpkg-deb: error: subprocess <decompress> returned error exit status 2 dpkg: error processing archive /var/cache/apt/archives/libx264-123_0.123.2189+git35cf912-1ubuntu4_amd64.deb (--unpack): cannot copy extracted data for './usr/lib/x86_64-linux-gnu/libx264.so.123' to '/usr/lib/x86_64-linux-gnu/libx264.so.123.dpkg-new': unexpected end of file or stream Errors were encountered while processing: /var/cache/apt/archives/libx264-123_0.123.2189+git35cf912-1ubuntu4_amd64.deb E: Sub-process /usr/bin/dpkg returned an error code (1)

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• Can't install or update Ubuntu after using parameter acpi_osi = Linux

  - by Lucas Leitão

  I recently had an issue with my acer 4736z notebook because I was having a blank screen after booting the OS, then someone told me to use the parameter GRUB_CMDLINE_LINUX_DEFAULT = "quiet splash acpi_osi = Linux" after quiet splash inside the grub. It worked for me, but since then I can't install a thing or update anything on Linux because it says Removing linux-image-extra-3.5.0-17-generic ... Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.5.0-17-generic /boot/vmlinuz-3.5.0-17-generic update-initramfs: Deleting /boot/initrd.img-3.5.0-17-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.5.0-17-generic /boot/vmlinuz-3.5.0-17-generic /usr/sbin/grub-mkconfig: 11: /etc/default/grub: GRUB_CMDLINE_LINUX_DEFAULT: not found run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 127 Failed to process /etc/kernel/postrm.d at /var/lib/dpkg/info/linux-image-extra-3.5.0-17-generic.postrm line 328. dpkg: erro ao processar linux-image-extra-3.5.0-17-generic (--remove): sub-processo script post-removal instalado retornou estado de saída de erro 1 Removendo linux-image-3.5.0-17-generic ... Examining /etc/kernel/postrm.d . run-parts: executing /etc/kernel/postrm.d/initramfs-tools 3.5.0-17-generic /boot/vmlinuz-3.5.0-17-generic update-initramfs: Deleting /boot/initrd.img-3.5.0-17-generic run-parts: executing /etc/kernel/postrm.d/zz-update-grub 3.5.0-17-generic /boot/vmlinuz-3.5.0-17-generic /usr/sbin/grub-mkconfig: 11: /etc/default/grub: GRUB_CMDLINE_LINUX_DEFAULT: not found run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 127 Failed to process /etc/kernel/postrm.d at /var/lib/dpkg/info/linux-image-3.5.0-17-generic.postrm line 328. dpkg: erro ao processar linux-image-3.5.0-17-generic (--remove): sub-processo script post-removal instalado retornou estado de saída de erro 1 Erros foram encontrados durante o processamento de: linux-image-extra-3.5.0-17-generic linux-image-3.5.0-17-generic E: Sub-process /usr/bin/dpkg returned an error code (1) I already tried to remove older kernels but it gives me the same message. Do you have a clue about what should I do?

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• apt-get failed install of libg15, all package management is failing

  - by Stifle

  I was trying to get my Logitech G510 keyboard's back-lights working so I went into the Synaptic Package Manager and marked LibG15, G15daemon, and all the other associated packages. Synaptic reported a failed install. Now all Package management is failing due to libg15 being "halfway installed." Some commands I have tried to fix the problem follow. . . root@bt:~# apt-get upgrade Reading package lists... Done Building dependency tree Reading state information... Done E: The package libg15 needs to be reinstalled, but I can't find an archive for it. root@bt:~# sudo apt-get autoremove Reading package lists... Done Building dependency tree Reading state information... Done E: The package libg15 needs to be reinstalled, but I can't find an archive for it. root@bt:~# sudo apt-get -f purge libg15 Reading package lists... Done Building dependency tree Reading state information... Done E: The package libg15 needs to be reinstalled, but I can't find an archive for it. root@bt:~# sudo dpkg --configure -a dpkg: dependency problems prevent configuration of g15macro: g15macro depends on g15daemon; however: Package g15daemon is not configured yet. dpkg: error processing g15macro (--configure): dependency problems - leaving unconfigured dpkg: dependency problems prevent configuration of g15stats: g15stats depends on g15daemon; however: Package g15daemon is not configured yet. dpkg: error processing g15stats (--configure): dependency problems - leaving unconfigured Errors were encountered while processing: g15macro g15stats I'm not too computer savvy. Any help would be much appreciated!!! Note: I'm using Ubuntu 10.04 under Backtrack 5 R3.

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• Ubuntu 12.04 upgrade and thunderbird

  - by Dcm1405

  After applying the suggested updates (179) an error message at the very end of the process suggested me to run apt-get install -f. Since it is a fairly new Ubuntu install (x86) I didn't setup anything in Thunderbird yet. Different error messages (see details) were generated with the -f process: ~$ sudo apt-get install -f Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following extra packages will be installed: thunderbird Suggested packages: latex-xft-fonts The following packages will be upgraded: thunderbird 1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. 2 not fully installed or removed. Need to get 0 B/20.8 MB of archives. After this operation, 594 kB of additional disk space will be used. Do you want to continue [Y/n]? y (Reading database ... 170457 files and directories currently installed.) Preparing to replace thunderbird 11.0.1+build1-0ubuntu2 (using .../thunderbird_12.0.1+build1-0ubuntu0.12.04.1_i386.deb) ... Unpacking replacement thunderbird ... dpkg-deb (subprocess): data: internal gzip read error: '<fd:4>: invalid code lengths set' dpkg-deb: error: subprocess <decompress> returned error exit status 2 dpkg: error processing /var/cache/apt/archives /thunderbird_12.0.1+build1-0ubuntu0.12.04.1_i386.deb (--unpack): short read on buffer copy for backend dpkg-deb during `./usr/lib/thunderbird/libxul.so' Errors were encountered while processing: /var/cache/apt/archives/thunderbird_12.0.1+build1-0ubuntu0.12.04.1_i386.deb E: Sub-process /usr/bin/dpkg returned an error code (1)

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• Upgrade from 10.10 to 11.04

  - by hemanta pathak

  On doing an upgrade from 10.10. to 11.04 using Upgrade Manager everything works fine. But on installing a software that bundle its owns runtime environment( loader and system files) and installs the custom runtime ( basically loader) in the location where the native one resides, the above mentioned upgrade fails.(Upgrade starts and after sometime it encounters an error and aborts.) Basically , /usr/bin/dpkg throws up an error on being unable to locate a system shared library in the aforesaid third party runtime folder ( /usr/bin/dpkg should not search the third party runtime folder.Instead it should look at the system default folder) But if we remove the installed third party loader from the default system location /lib and place it in some other location , the upgrade problem goes away. This makes me believe /usr/bin/dpkg invokes(loads) the wrong loader and as such goes looking for the dependent libraries in the third party folder. Can someone take a look at this ? is there some bug with dpkg

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• Why can't I install from software center?

  - by user64720

  There was a problem upgrading to Firefox 13. This error kept returning: /var/cache/apt/archives/firefox_13.0+build1-0ubuntu0.12.04.1_i386.deb W: Waited for dpkg --assert-multi-arch but was not there - dpkgGo (10: There are no "child" processes). Now it seems that there is some problem with dpkg and I can't install anything from software center. I already tried to clean previous packages with sudo rm /var/lib/apt/lists/* -vf and then sudo apt-get update, it didn't work. When running sudo dpkg --configure -a, I get this: dpkg: problems with dependencies prevent the configuration of firefox-globalmenu: firefox-globalmenu depends on firefox (= 13.0+build1-0ubuntu0.12.04.1); however: The package is not installed. dpkg: error while processing firefox-globalmenu (--configure): problems com dependencies - leaving unconfigured There has been found errors while processing: firefox-globalmenu What should I do to fix this?? EDIT: I don't have the necessary expertise to understand why what I did worked and what was causing the conflict, but anyway, since there was a problem with firefox-globalmenu:, I went to synaptics package manager, I removed this particular package and reinstalled it. After that, I was able to install Firefox from synaptics and also any other applications from software center. However, still there was a problem, when running sudo apt-get update, the following kept returning: Failed to get gzip:/var/lib/apt/lists/partial/archive.ubuntu.com_ubuntu_dists_precise_main_binary-i386_Packages Verification code hash doesn't match. E: Some archives index failed at being downloaded. They have been ignored, or older copies are used instead. So I typed sudo rm /var/lib/apt/lists/* -vf in terminal and then again sudo apt-get update and everything is fine now. I did this before an answer was posted, anyway I agree the problem was that particular package and its removal. So I'll mark the below answer as accepted.

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• Problem installing latest faience theme on ubuntu 14.04

  - by opensas

  I followed these articles to install the latest version of faience theme on ubuntu 14.04 http://www.webupd8.org/2014/06/popular-faience-gtk-gnome-shell-themes.html http://www.noobslab.com/2014/06/faience-theme-is-now-available-for.html And I'm getting the following error: Preparing to unpack .../faience-theme_0.7_all.deb ... Unpacking faience-theme (0.7) over (0.5.4) ... dpkg: error processing archive /var/cache/apt/archives/faience-theme_0.7_all.deb (--unpack): unable to open '/usr/share/themes/Faience-Ocre/gtk-2.0/apps/dummy.png.dpkg-new': No such file or directory No apport report written because the error message indicates an issue on the local system Errors were encountered while processing: /var/cache/apt/archives/faience-theme_0.7_all.deb E: Sub-process /usr/bin/dpkg returned an error code (1) that dummy.png.dpkg-new seems a bit suspicious... Is anybody else having the same trouble?

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• Tried to install some software, it says some packages are damaged, cannot fix them

  - by lempira

  So, I go to the Ubuntu Software Center, as soon as it opens, a window pops up with the following text: "Items cannot be installed or removed until the package catalog is repaired. Do you want to repair it now?" Then I click the "Repair" button, then a new window pops up with the following text: "Package operation failed. The installation or removal of a software package failed." Then I click on the "Details" button, which returns me the following text: installArchives() failed: Can't exec "locale": No such file or directory at /usr/share/perl5/Debconf/Encoding.pm line 16. Use of uninitialized value $Debconf::Encoding::charmap in scalar chomp at /usr/share/perl5/Debconf/Encoding.pm line 17. Preconfiguring packages ... Can't exec "locale": No such file or directory at /usr/share/perl5/Debconf/Encoding.pm line 16. Use of uninitialized value $Debconf::Encoding::charmap in scalar chomp at /usr/share/perl5/Debconf/Encoding.pm line 17. Preconfiguring packages ... Can't exec "locale": No such file or directory at /usr/share/perl5/Debconf/Encoding.pm line 16. Use of uninitialized value $Debconf::Encoding::charmap in scalar chomp at /usr/share/perl5/Debconf/Encoding.pm line 17. Preconfiguring packages ... dpkg: warning: 'ldconfig' not found in PATH or not executable. dpkg: error: 1 expected program not found in PATH or not executable. Note: root's PATH should usually contain /usr/local/sbin, /usr/sbin and /sbin. Error in function: SystemError: E:Sub-process /usr/bin/dpkg returned an error code (2) dpkg: warning: 'ldconfig' not found in PATH or not executable. dpkg: error: 1 expected program not found in PATH or not executable. Note: root's PATH should usually contain /usr/local/sbin, /usr/sbin and /sbin. What should I do?

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• New Dash features and Online accounts missing after 12.04 to 12.10 upgrade

  - by motobói

  I performed upgrade to 12.10 from 12.04 using update-manager. Unfortunately, there was some error, because when I came back from the coffee, the screen was black. I opened a terminal (Ctrl+Alt+T) and killall dpkg, which seemed to be waiting for user input for configuration file update (xdg package , if I remember well). After that, I did a do-release-upgrade, which seemed to work well, because I ended on a graphic session after reboot. The problem is that some 12.10 features are missing, as Online Accounts and Dash new online results. This made me suspicious of missing packages or something like that. Please take a look at upgrade logs and my new dpkg --get-selections output: https://gist.github.com/3919006 dpkg --reconfigure -a didn't solved the problem nor apt-get -f install showed any problem. do-release-upgrade say my system need no news packages (even if I change /etc/lsb-release to 12.04) If someone give me a dpkg --get-selections of a vanilla 12.10 installation, may be I can force system reconfiguration.

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• Error when try to install subversion on linux [closed]

  - by Juan Carlos Vega Neira

  Possible Duplicate: Fixing Could not get lock /var/lib/dpkg/lock I have installed Ubuntu server 11.10 and after the installation finishes I installed apache server by this code. sudo apt-get install apache2 Then I tried to install subversion by this code: sudo apt-get install subversion as I saw on some blogs and got this error: E: Could not get lock /var/lib/dpkg/lock - open (11: Resource temporarily unavailable) E: Unable to lock the administration directory (/var/lib/dpkg/), is another process using it? How can I solve this error?

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• Package operation failed?

  - by user95092

  While updating, I got this error in Update manager: installArchives() failed: (Reading database ... [...] (Reading database ... 100%% (Reading database ... 168216 files and directories currently installed.) Preparing to replace libasound2 1.0.25-1ubuntu10 (using .../libasound2_1.0.25-1ubuntu10.1_i386.deb) ... Unpacking replacement libasound2 ... dpkg-deb (subprocess): data: internal gzip read error: '<fd:4>: data error' dpkg-deb: error: subprocess <decompress> returned error exit status 2 dpkg: error processing /var/cache/apt/archives/libasound2_1.0.25-1ubuntu10.1_i386.deb (--unpack): subprocess dpkg-deb --fsys-tarfile returned error exit status 2 No apport report written because MaxReports is reached already Errors were encountered while processing: /var/cache/apt/archives/libasound2_1.0.25-1ubuntu10.1_i386.deb Error in function:

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• LibPCL issues on Ubuntu 13.10

  - by user254885

  i wanted to install the Point Cloud Library but it does not work i use an ODROID board(ARM processor) Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: libpcl-all : Depends: libpcl-1.7-all but it is not going to be installed E: Unable to correct problems, you have held broken packages. by compiling v1.7 , i get these errors : /usr/lib/gcc/arm-linux-gnueabihf/4.8/../../../arm-linux-gnueabihf/libpthread.a(ptw-fcntl.o): In function `__fcntl_nocancel': /build/buildd/eglibc-2.17/nptl/../sysdeps/unix/sysv/linux/i386/fcntl.c:37: undefined reference to `__libc_do_syscall' /usr/lib/gcc/arm-linux-gnueabihf/4.8/../../../arm-linux-gnueabihf/libpthread.a(ptw-fcntl.o): In function `__libc_fcntl': /build/buildd/eglibc-2.17/nptl/../sysdeps/unix/sysv/linux/i386/fcntl.c:53: undefined reference to `__libc_do_syscall' /build/buildd/eglibc-2.17/nptl/../sysdeps/unix/sysv/linux/i386/fcntl.c:57: undefined reference to `__libc_do_syscall' /usr/lib/gcc/arm-linux-gnueabihf/4.8/../../../arm-linux-gnueabihf/libpthread.a(ptw-open64.o): In function `__libc_open64': /build/buildd/eglibc-2.17/nptl/../sysdeps/unix/sysv/linux/open64.c:41: undefined reference to `__libc_do_syscall' /build/buildd/eglibc-2.17/nptl/../sysdeps/unix/sysv/linux/open64.c:45: undefined reference to `__libc_do_syscall' /usr/lib/gcc/arm-linux-gnueabihf/4.8/../../../arm-linux-gnueabihf/libpthread.a(cancellation.o):/build/buildd/eglibc-2.17/nptl/cancellation.c:96: more undefined references to `__libc_do_syscall' follow collect2: error: ld returned 1 exit status make[2]: *** [bin/pcl_convert_pcd_ascii_binary] Error 1 make[1]: *** [io/tools/CMakeFiles/pcl_convert_pcd_ascii_binary.dir/all] Error 2 make: *** [all] Error 2 i could not find anything in google to solve these errors i believe some packages were not ported for ARM processors any help would be appreciated $ dpkg --list | grep headers ii linux-headers-3.0.63-odroidx2 20130215 ii linux-headers-3.0.71-odroidx2 20130415 ii linux-headers-3.0.74-odroidx2 20130417 ii linux-headers-3.0.75-odroidx2 20130426 ii linux-headers-3.1.10-6 3.1.10-6.10 ii linux-headers-3.1.10-6-ac100 3.1.10-6.10 ii linux-headers-ac100 3.1.10.6.2 installing packages did'nt do well sudo apt-get install linux-generic [sudo] password for odroid: Reading package lists... Done Building dependency tree Reading state information... Done The following packages were automatically installed and are no longer required: debugedit libasound2-dev libestools2.1-dev librpmbuild3 librpmsign1 thunderbird-locale-en thunderbird-locale-en-gb thunderbird-locale-en-us thunderbird-locale-ko Use 'apt-get autoremove' to remove them. The following extra packages will be installed: linux-headers-3.11.0-17 linux-headers-3.11.0-17-generic linux-headers-generic linux-image-3.11.0-17-generic linux-image-generic Suggested packages: fdutils linux-doc-3.11.0 linux-source-3.11.0 linux-tools The following NEW packages will be installed: linux-generic linux-headers-3.11.0-17 linux-headers-3.11.0-17-generic linux-headers-generic linux-image-3.11.0-17-generic linux-image-generic 0 upgraded, 6 newly installed, 0 to remove and 0 not upgraded. Need to get 58.2 MB of archives. After this operation, 203 MB of additional disk space will be used. Do you want to continue [Y/n]? y Get:1 http://ports.ubuntu.com/ubuntu-ports/ saucy-updates/main linux-image-3.11.0-17-generic armhf 3.11.0-17.31 [44.5 MB] Get:2 http://ports.ubuntu.com/ubuntu-ports/ saucy-updates/main linux-image-generic armhf 3.11.0.17.18 [2,356 B] Get:3 http://ports.ubuntu.com/ubuntu-ports/ saucy-updates/main linux-headers-3.11.0-17 all 3.11.0-17.31 [12.6 MB] Get:4 http://ports.ubuntu.com/ubuntu-ports/ saucy-updates/main linux-headers-3.11.0-17-generic armhf 3.11.0-17.31 [1,128 kB] Get:5 http://ports.ubuntu.com/ubuntu-ports/ saucy-updates/main linux-headers-generic armhf 3.11.0.17.18 [2,350 B] Get:6 http://ports.ubuntu.com/ubuntu-ports/ saucy-updates/main linux-generic armhf 3.11.0.17.18 [1,726 B] Fetched 58.2 MB in 13s (4,379 kB/s) Selecting previously unselected package linux-image-3.11.0-17-generic. (Reading database ... 258618 files and directories currently installed.) Unpacking linux-image-3.11.0-17-generic (from .../linux-image-3.11.0-17-generic_3.11.0-17.31_armhf.deb) ... Examining /etc/kernel/preinst.d/ Done. Selecting previously unselected package linux-image-generic. Unpacking linux-image-generic (from .../linux-image-generic_3.11.0.17.18_armhf.deb) ... Selecting previously unselected package linux-headers-3.11.0-17. Unpacking linux-headers-3.11.0-17 (from .../linux-headers-3.11.0-17_3.11.0-17.31_all.deb) ... Selecting previously unselected package linux-headers-3.11.0-17-generic. Unpacking linux-headers-3.11.0-17-generic (from .../linux-headers-3.11.0-17-generic_3.11.0-17.31_armhf.deb) ... Selecting previously unselected package linux-headers-generic. Unpacking linux-headers-generic (from .../linux-headers-generic_3.11.0.17.18_armhf.deb) ... Selecting previously unselected package linux-generic. Unpacking linux-generic (from .../linux-generic_3.11.0.17.18_armhf.deb) ... Setting up linux-image-3.11.0-17-generic (3.11.0-17.31) ... Running depmod. update-initramfs: deferring update (hook will be called later) cp: cannot stat ‘/boot/initrd.img-3.11.0-17-generic’: No such file or directory Failed to copy /boot/initrd.img-3.11.0-17-generic to /boot/initrd.img at /var/lib/dpkg/info/linux-image-3.11.0-17-generic.postinst line 730. dpkg: error processing linux-image-3.11.0-17-generic (--configure): subprocess installed post-installation script returned error exit status 2 dpkg: dependency problems prevent configuration of linux-image-generic: linux-image-generic depends on linux-image-3.11.0-17-generic; however: Package linux-image-3.11.0-17-generic is not configured yet. dpkg: error processing linux-image-generic (--configure): dependency problems - leaving unconfigured Setting up linux-headers-3.11.0-17 (3.11.0-17.31) ... No apport report written because MaxReports is reached already No apport report written because MaxReports is reached already Setting up linux-headers-3.11.0-17-generic (3.11.0-17.31) ... Examining /etc/kernel/header_postinst.d. Setting up linux-headers-generic (3.11.0.17.18) ... dpkg: dependency problems prevent configuration of linux-generic: linux-generic depends on linux-image-generic (= 3.11.0.17.18); however: Package linux-image-generic is not configured yet. dpkg: error processing linux-generic (--configure): dependency problems - leaving unconfigured No apport report written because MaxReports is reached already Errors were encountered while processing: linux-image-3.11.0-17-generic linux-image-generic linux-generic E: Sub-process /usr/bin/dpkg returned an error code (1) i had to uninstall these cos they were messing up other packages installation(buildessentials were already installed)

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• Recovering from apt-get upgrade gone wrong due to a full disk

  - by Peter

  I was performing an apt-get upgrade on an Ubuntu 12.04.5 LTS box that hadn't been updated in a little while and the upgrade failed due to 'No space left on device'. After a little while I worked out space meant inodes and I have freed some up but unfortunately things have been left something askew. I have tried manually installing the old versions of packages mentioned using dpkg -i but that doesn't help. I have tried apt-get upgrade and apt-get -f install to no avail. Results are below. Any ideas how to fix things up? FIXED: Installing the earlier versions again manually via dpkg -i and then apt-get -f install has done the trick. Not sure why this didn't work the first time. The packages in question are listed below but they will presumably vary. libssl1.0.0_1.0.1-4ubuntu5.14_i386.deb linux-headers-3.2.0-64-generic-pae_3.2.0-64.97_i386.deb linux-image-generic-pae_3.2.0.64.76_i386.deb linux-headers-3.2.0-64_3.2.0-64.97_all.deb linux-headers-generic-pae_3.2.0.64.76_i386.deb root@unlinked:/tmp# apt-get upgrade Reading package lists... Done Building dependency tree Reading state information... Done You might want to run ‘apt-get -f install’ to correct these. The following packages have unmet dependencies. libssl-dev : Depends: libssl1.0.0 (= 1.0.1-4ubuntu5.14) but 1.0.1-4ubuntu5.17 is installed linux-generic-pae : Depends: linux-image-generic-pae (= 3.2.0.64.76) but 3.2.0.67.79 is installed Depends: linux-headers-generic-pae (= 3.2.0.64.76) but 3.2.0.67.79 is installed E: Unmet dependencies. Try using -f. root@unlinked:/tmp# apt-get -f install Reading package lists... Done Building dependency tree Reading state information... Done Correcting dependencies... Done The following packages were automatically installed and are no longer required: linux-headers-3.2.0-43-generic-pae linux-headers-3.2.0-38-generic-pae linux-headers-3.2.0-41-generic-pae linux-headers-3.2.0-36-generic-pae linux-headers-3.2.0-63-generic-pae linux-headers-3.2.0-58-generic-pae linux-headers-3.2.0-60-generic-pae linux-headers-3.2.0-55-generic-pae linux-headers-3.2.0-40 linux-headers-3.2.0-41 linux-headers-3.2.0-36 linux-headers-3.2.0-37 linux-headers-3.2.0-43 linux-headers-3.2.0-38 linux-headers-3.2.0-44 linux-headers-3.2.0-39 linux-headers-3.2.0-45 linux-headers-3.2.0-51 linux-headers-3.2.0-52 linux-headers-3.2.0-53 linux-headers-3.2.0-48 linux-headers-3.2.0-54 linux-headers-3.2.0-60 linux-headers-3.2.0-55 linux-headers-3.2.0-61 linux-headers-3.2.0-56 linux-headers-3.2.0-57 linux-headers-3.2.0-63 linux-headers-3.2.0-58 linux-headers-3.2.0-59 linux-headers-3.2.0-52-generic-pae linux-headers-3.2.0-44-generic-pae linux-headers-3.2.0-39-generic-pae linux-headers-3.2.0-37-generic-pae linux-headers-3.2.0-59-generic-pae linux-headers-3.2.0-61-generic-pae linux-headers-3.2.0-56-generic-pae linux-headers-3.2.0-53-generic-pae linux-headers-3.2.0-48-generic-pae linux-headers-3.2.0-45-generic-pae linux-headers-3.2.0-40-generic-pae linux-headers-3.2.0-57-generic-pae linux-headers-3.2.0-54-generic-pae linux-headers-3.2.0-51-generic-pae Use 'apt-get autoremove' to remove them. The following extra packages will be installed: libssl-dev linux-generic-pae The following packages will be upgraded: libssl-dev linux-generic-pae 2 to upgrade, 0 to newly install, 0 to remove and 0 not to upgrade. 2 not fully installed or removed. Need to get 0 B/1,427 kB of archives. After this operation, 1,024 B of additional disk space will be used. Do you want to continue [Y/n]? y dpkg: dependency problems prevent configuration of libssl-dev: libssl-dev depends on libssl1.0.0 (= 1.0.1-4ubuntu5.14); however: Version of libssl1.0.0 on system is 1.0.1-4ubuntu5.17. dpkg: error processing libssl-dev (--configure): dependency problems - leaving unconfigured No apport report written because the error message indicates it's a follow-up error from a previous failure. dpkg: dependency problems prevent configuration of linux-generic-pae: linux-generic-pae depends on linux-image-generic-pae (= 3.2.0.64.76); however: Version of linux-image-generic-pae on system is 3.2.0.67.79. linux-generic-pae depends on linux-headers-generic-pae (= 3.2.0.64.76); however: Version of linux-headers-generic-pae on system is 3.2.0.67.79. dpkg: error processing linux-generic-pae (--configure): dependency problems - leaving unconfigured No apport report written because the error message indicates it's a follow-up error from a previous failure. Errors were encountered while processing: libssl-dev linux-generic-pae E: Sub-process /usr/bin/dpkg returned an error code (1)

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• URGENT: Firefox circular-dependency hell - Linux Mint 13 (based on Ubuntu 12.04)

  - by Tyler J Fisher

  Having difficulty re-installing Firefox, after an installation to resolve places.sqlite issues. It appears that I'm trapped in circular dependency hell. Need to resolve firefox dependency hell to attempt to resolve Tomcat6 project dependencies (don't ask), ASAP. Have been trying for hours. What I've done (brief) 1) sudo apt-get purge firefox firefox-globalmenu firefox-gnome-support 2) sudo apt-get update 3) sudo apt-get install firefox firefox-globalmenu firefox-gnome-support 4) sudo apt-get -f install Potential error sources: Found in(sudo apt-get install firefox firefox-globalmenu firefox-gnome-support) dpkg: error processing /var/cache/apt/archives/firefox_18.0~a2~hg20121027r113701-0ubuntu1~umd1~precise_amd64.deb (--unpack): trying to overwrite '/usr/lib/firefox/extensions', which is also in package mint-search-addon 2012.05.11 So, /usr/lib/firefox/extensions doesn't even EXIST! Deleted /var/cache/apt/archives/firefox_18.0~a2~hg20121027r113701 as per recommendations. Errors were encountered while processing: /var/cache/apt/archives/firefox_18.0~a2~hg20121027r113701-0ubuntu1~umd1~precise_amd64.deb E: Sub-process /usr/bin/dpkg returned an error code (1) Outputs: 1) sudo apt-get purge firefox firefox-globalmenu firefox-gnome-support me@machine ~ $ sudo apt-get purge firefox-gnome-support firefox firefox-globalmenu Reading package lists... Done Building dependency tree Reading state information... Done Package firefox is not installed, so not removed The following packages will be REMOVED: firefox-globalmenu* firefox-gnome-support* 2 not fully installed or removed. 0 upgraded, 0 newly installed, 2 to remove and 38 not upgraded. After this operation, 460 kB disk space will be freed. Do you want to continue [Y/n]? y (Reading database ... dpkg: warning: files list file for package `mysqltuner' missing, assuming package has no files currently installed. (Reading database ... 192642 files and directories currently installed.) Removing firefox-globalmenu ... Removing firefox-gnome-support ... 3) me@machine ~ $ sudo apt-get install firefox firefox-globalmenu firefox-gnome-support Reading package lists... Done Building dependency tree Reading state information... Done Suggested packages: latex-xft-fonts The following NEW packages will be installed: firefox firefox-globalmenu firefox-gnome-support 0 upgraded, 3 newly installed, 0 to remove and 38 not upgraded. Need to get 0 B/24.8 MB of archives. After this operation, 54.3 MB of additional disk space will be used. (Reading database ... dpkg: warning: files list file for package `mysqltuner' missing, assuming package has no files currently installed. (Reading database ... 192619 files and directories currently installed.) Unpacking firefox (from .../firefox_18.0~a2~hg20121027r113701-0ubuntu1~umd1~precise_amd64.deb) ... dpkg: error processing /var/cache/apt/archives/firefox_18.0~a2~hg20121027r113701-0ubuntu1~umd1~precise_amd64.deb (--unpack): trying to overwrite '/usr/lib/firefox/extensions', which is also in package mint-search-addon 2012.05.11 Selecting previously unselected package firefox-globalmenu. Unpacking firefox-globalmenu (from .../firefox-globalmenu_18.0~a2~hg20121027r113701-0ubuntu1~umd1~precise_amd64.deb) ... Selecting previously unselected package firefox-gnome-support. Unpacking firefox-gnome-support (from .../firefox-gnome- support_18.0~a2~hg20121027r113701-0ubuntu1~umd1~precise_amd64.deb) ... Processing triggers for man-db ... Processing triggers for desktop-file-utils ... Processing triggers for bamfdaemon ... Rebuilding /usr/share/applications/bamf.index... Processing triggers for gnome-menus ... Processing triggers for mintsystem ... Errors were encountered while processing: /var/cache/apt/archives/firefox_18.0~a2~hg20121027r113701- 0ubuntu1~umd1~precise_amd64.deb E: Sub-process /usr/bin/dpkg returned an error code (1) 4) sudo apt-get -f install 0 upgraded, 0 newly installed, 0 to remove, and 38 not upgraded Ideas? Tomcat6 only deploys my web application successfully in Firefox, not Chrome, so I'm really hoping to resolve this dependency issue.

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• E: mkinitramfs failure cpio 141 gzip 1

  - by Nagaraj Shindagi

  I'm using Ubuntu 12.04 LTS with Dell power-edge R720 server, facing the problem when I apt-get -f install Reading package lists... Done Building dependency tree Reading state information... Done 0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded. 2 not fully installed or removed. After this operation, 0 B of additional disk space will be used. Setting up linux-image-3.2.0-37-generic-pae (3.2.0-37.58) ... Running depmod. update-initramfs: deferring update (hook will be called later) The link /initrd.img is a dangling linkto /boot/initrd.img-3.2.0-37-generic-pae Examining /etc/kernel/postinst.d. run-parts: executing /etc/kernel/postinst.d/initramfs-tools 3.2.0-37-generic-pae /boot/vmlinuz-3.2.0-37-generic-pae update-initramfs: Generating /boot/initrd.img-3.2.0-37-generic-pae gzip: stdout: No space left on device E: mkinitramfs failure cpio 141 gzip 1 update-initramfs: failed for /boot/initrd.img-3.2.0-37-generic-pae with 1. run-parts: /etc/kernel/postinst.d/initramfs-tools exited with return code 1 Failed to process /etc/kernel/postinst.d at /var/lib/dpkg/info/linux-image-3.2.0 -37-generic-pae.postinst line 1010. dpkg: error processing linux-image-3.2.0-37-generic-pae (--configure): subprocess installed post-installation script returned error exit status 2 dpkg: dependency problems prevent configuration of linux-image-generic-pae: linux-image-generic-pae depends on linux-image-3.2.0-37-generic-pae; however: Package linux-image-3.2.0-37-generic-pae is not configured yet. dpkg: error processing linux-image-generic-pae (--configure): dependency problems - leaving unconfigured No apport report written because the error message indicates its a followup erro r from a previous failure. Errors were encountered while processing: linux-image-3.2.0-37-generic-pae linux-image-generic-pae E: Sub-process /usr/bin/dpkg returned an error code (1) ------------ even i tried with apt-get clean apt-get remove apt-get autoremove apt-get purge there is no difference it will show the same error message as above, even i checked the disk space ----------- Filesystem 1K-blocks Used Available Use% Mounted on /dev/sda6 24030076 612456 22196964 3% / udev 16536644 4 16536640 1% /dev tmpfs 6618884 1164 6617720 1% /run none 5120 0 5120 0% /run/lock none 16547208 72 16547136 1% /run/shm cgroup 16547208 0 16547208 0% /sys/fs/cgroup /dev/sda1 93207 75034 13361 85% /boot /dev/sda10 9611492 1096076 8027176 13% /tmp /dev/sda12 9611492 226340 8896912 3% /opt /dev/sda13 9611492 152516 8970736 2% /srv /dev/sda7 9611492 592208 8531044 7% /home /dev/sda8 9611492 2656736 6466516 30% /usr /dev/sda9 9611492 696468 8426784 8% /var /dev/sda14 961237336 134563516 777845764 15% /usr/data /dev/sda15 618991384 84498388 503050052 15% /usr/data1 /dev/sda11 9611492 152616 8970636 2% /usr/local --------------- is there any problem on allotting the space to the partiations please let me know the solution its on urgent please help me on this issue regards

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