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Partner Training for Oracle Business Intelligence Applications 4-Day Bootcamp

- by Mike.Hallett(at)Oracle-BI&EPM

Partners 4-Day training from 15th - 18th October 2012, at Oracle Reading (UK) The Oracle Business Intelligence Applications provide pre-built Operational BI solutions for eBusiness Suite, Peoplesoft, Siebel, JDE and SAP; offering out-of-the-box integration. This FREE for Partners 4-Day training will provide attendees with an in-depth working understanding of the architecture, the technical and the functional content of the Oracle Business Intelligence Applications, whilst also providing an understanding of their installation, configuration and extension. The course will cover the following topics: Overview of Oracle Business Intelligence Applications Oracle BI Applications Fundamentals and Features Configuring BI Applications for Oracle E-Business Suite Understanding BI Applications Architecture Fundamentals of BI Applications Security REGISTER HERE NOW (acceptance is subject to availability and your place will be confirmed within two weeks: for help see the Partner Registration Guide) Location: Bray Room, at Oracle Corporation UK Ltd Oracle Parkway Thames Valley Park Reading, Berkshire RG6 1RA 15th - 18th October 2012, 4-Days : 9:30 am – 5:00 pm BST Audience The seminar is aimed at BI Consultants and Implementation Consultants within Oracle's Gold and Platinum Partners. Good understanding of basic data warehousing concepts Hands on experience in Oracle Business Intelligence Enterprise Edition Hands on experience in Informatica Some understanding of Oracle BI Applications is required (See Sales & Technical Tutorials for OBI, BI-Apps and Hyperion EPM) Good understanding of any of the following Oracle EBS modules: General Ledger, Accounts Receivables, Accounts Payables Please note that attendees are required to bring a laptop: 4GB RAM Windows 64 bits 80GB free space in Hard drive or External Device CPU Core 2 Duo or Higher Windows 7, Windows XP, Windows 2003 NOT ALLOWED with Windows Vista An Administrator User For more information please contact [email protected].

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CRM@Oracle Series: Showcasing Innovation with Oracle Customer Hub

- by tony.berk

When is having too many customers a challenge? It is not something too many people would complain about. But from a data perspective, one challenge is to keep each customer's data consistent across multiple enterprise systems such as CRM, ERP, and all of your other related applications. Buckle your seat belts, we are going a bit technical today... If you have ever tried it, you know it isn't easy. If you haven't, don't go there alone! Customer data integration projects are challenging and, depending on the environment, require sharp, innovative people to succeed. Want to hear from some guys who have done it and succeeded? Here is an interview with Dan Lanir and Afzal Asif from Oracle's Applications IT CRM Systems group on implementing Oracle Customer Hub and innovation. For more interesting discussions on innovation, check out the Oracle Innovation Showcase.

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Oracle lance « Financial Analytics for SAP », une application de Business Intelligence destinée aux clients de SAP

Oracle lance « Financial Analytics for SAP » Une application de Business Intelligence destinée aux clients de SAP Est-ce la volonté de pousser le bras de fer qui l'oppose à SAP à son paroxysme qui a poussé Oracle à lancer une nouvelle application de Business Intelligence capable d'obtenir des aperçus des données financières à partir des ERP de SAP ? Peut-être. Quoiqu'il en soit, Oracle enrichit encore un peu plus son portefeuille applicatif professionnel avec « Oracle Financial Analytics for SAP », une solution qui propose des modules pour des domaines fonctionnels variés allant des achats et des charges jusqu'au marchés verticaux. Mais surtout, ce nouveau produit i...

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Oracle Day 2013 Istanbul – 14.Kasim.2013

- by TUFEKCIOGLU,FATIH

Oracle Day 2013 Istanbul – 14.Kasim.2013 Yeni Teknolojiler. Yeni Dünya. Sayfa duzgun goruntulenemiyorsa etkinlik takvimine asagidaki linkten ulasabilirsiniz : https://blogs.oracle.com/fatihtufekcioglu/resource/Oracle_Day_Istanbul_14.Kasim.2013_blogs.oracle.com.fatihtufekcioglu.html#! charset=iso-8859-1"> "> Hemen Kaydolun! Oracle Day 2013 Istanbul Istanbul Kongre Merkezi Taskisla Caddesi Harbiye 34367 Istanbul / Türkiye 14 Kasim 2013, Persembe 08:30 - 18:00 LCV: [email protected] Oracle Day 2013 Istanbul Yeni Teknolojiler. Yeni Dünya. 14 Kasim 2013 Sayin Davetlimiz, Teknoloji, dünyayi sürekli degistirmeye devam ediyor. Bulut bilisim, mobil çözümler, büyük veri ve nesnelerin interneti güçlerini birlestirerek, eski is modellerini altüst edip inovasyonu ön plana çikartiyorlar. Organizasyonlar ise bu yeni dünyaya ayak uydurmak için bir yandan sürekli degisimi saglamaya çalisirken, diger yandan da isletmelerini en iyi sekilde yönetmeye devam etmek zorundalar. Peki organizasyonlar bu dengeyi nasil koruyorlar? Oracle Day 2013 Istanbul'da birçok Oracle müsterisinden dinleyeceginiz basari hikayeleriyle bunun nasil mümkün oldugunu görebilirsiniz. Etkinlige katilarak: Teknolojinin, yeni is modellerini ve firsatlarini nasil atesledigini ögrenebilir, Inovasyonu ön plana çikartmak için bilgi teknolojilerini sadelestiren sirketlerin basari hikayelerini dinleyebilir, Sizinle ayni zorluklari tecrübe eden sektör profesyonelleriyle biraraya gelebilir, Oracle'dan en yeni ürün haberlerini ve duyurularini takip etme firsati bulabilirsiniz. Oracle ve is ortaklariyla bulusmak, müsteri basari hikayelerini dinlemek, sosyal ve mobil etkilesimler için firsatlar yakalamak, uygulamali demolar izlemek ve daha fazlasi için Oracle Day 2013 Istanbul'da bize katilmanizdan memnuniyet duyacagiz. Hemen Kaydolun. Saygilarimizla, Oracle Türkiye Oracle Is Ortagi Müsteri Basari Hikayesi TROUG Sunum Ingilizcedir Program 08:30-09:30 Kayit 09:30-10:00 Hos Geldiniz Filiz Dogan, Genel Müdür, Oracle Türkiye 10:00-10:30 Keynote Andrew Sutherland, SVP, EMEA Technology, Oracle 10:30-11:00 Yapi Kredi ve Oracle Cahit Erdogan, Bilisim Teknolojileri ve Operasyon Yönetimi Genel Müdür Yardimcisi, Yapi Kredi Bankasi 11:00-11:30 150. Yasinda Ziraat'te Teknolojinin Dünü, Bugünü, Yarini Yunus Uygur Kocaoglu, Ziraat Teknoloji Genel Müdürü & Bilgi Teknolojileri Yönetimi Genel Müdür Yardimcisi, Ziraat Bankasi 11:30-11:45 Oracle Day'de 5. Yil Sezgin Aslan, Is Gelistirme Grup Yöneticisi, Innova 11:45-13:00 Ögle Yemegi Salon 1 Salon 2 Salon 3 Salon 4 Salon 5 Salon 6 Salon 7 Salon 8 Bulut Bilisim Çözümleri Büyük Veri & Analitik Çözümler Mobil Dünyada Orta Katman Çözümleri Is Uygulamalari I Is Uygulamalari II Modern Veri Merkezi Oracle & Is Ortaklari Çözümleri & Basari Hikayeleri TROUG (Oracle User Group) 13:00-13:30 Bulutunuza Yön Verin! Big Data at Work: Transform Your Business with Analytics Your Blueprint For Driving Enterprise Mobile Strategy Empowering Modern Business in the Cloud - Is Optimizasyonu Hayal Degil! Degisime Dünden Hazir Olmak: "BAT E-Fatura Projesi” Panel: "Türkiye'de Nitelikli Bilisim Elemani Yetistirilmesi" Oracle Oracle Oracle Oracle Oracle Idea Teknoloji British American Tobacco Oracle TROUG 13:30-13:40 Kahve Molasi 13:40-14:10 12c ile Veritabani Buluta Tasindi, Peki ya Siz? Büyüklük Sizde Kalsin BT Öncüleri için Uygulama Sunucusu Platformu Vakif Emeklilik Muhasebe ve Lojistik Sistemler Dönüsüm Projesi JD Edwards EnterpriseOne: Kapsamli, Kullanici Dostu ve Yenilikçi Modern Veri Merkezleri için Etkin Oracle Sunuculari Ziraat Bankasi Exadata Basari Hikayesi Oracle Database 12c Önemli Özellikler (DB/DWH) Oracle Etiya Oracle Innova Oracle Oracle Ziraat Bankasi TROUG 14:10-14:20 Kahve Molasi 14:20-14:50 Oracle Bulutunuza Bir Mimarin Bakisi Odakliligin Gücü: Oracle BI Dashboard Kullanimiyla Performans Yönetimi Kurumsal Uygulamalarin Mobil Dünyaya Entegrasyonu Müsteri Karsisinda Tutarli, Etkin ve Tekil Durus: Mükemmel Müsteri Deneyimi Etkin Planlama ve Satin Alma ile Tedarik Zincirinden "Deger Zinciri"ne Dönüsüm Oracle Uygulamalari için Tasarlanmis Veri Depolama Sistemleri Bütünlesik Sistemler (Engineered Systems) için Platinum Hizmetler Sql/PLSQL Yeni Özellikler Oracle ING Oracle Oracle Oracle Oracle Oracle TROUG 14:50-15:00 Kahve Molasi 15:00-15:30 Oracle Enterprise Manager 12c: How Does It Support the Cloud? Veri Analizinde Yeni Yorum, Endeca ile Yeni Bakis Kurumsal Bilginin Yolculugu Basariya Giden Yol: Satis, Pazarlama ve Sosyal Medya Elele Kurumsal Performans Yönetimi (EPM) ile Is Potansiyelinizi Açiga Çikarin! Oracle Sunucu ve Veri Depolama Teknolojilerine Hizli Geçis - Avea Basari Hikayesi SAP Uygulamalari Oracle Engineered (Bütünlesik) Sistemler ile Daha Iyi Çalisiyor - Koçtas Basari Hikayesi Oracle EBS R12.2 Yeni Özellikler Oracle Gtech Oracle Innova Oracle Oracle Avea Oracle Koçtas TROUG 15:30-15:40 Kahve Molasi 15:40-16:10 Oracle Real Application Testing (RAT) ile Partitioning Islemleri, Oracle RAT'in Finansbank'taki Kullanim Alanlari Degisen Pazar Kosullarina Hizli Bütçe Revizyonu ile Adaptasyon Mobil Cihazlar için Erisim Yönetimi ve Güvenlik Yönetisim, Yasal Uyumluluk ve Süreç Optimizasyonu Lider Ise Alim Çözümü Taleo ile Bireysel Basaridan Kurumsal Basariya Oracle Bütünlesik Sistemleri ile Kendi Bulut Ortaminizi Yaratin Akçelik ERP Seçimi JDEdwards Exadata - Maximum Availability Architecture Best Practices Avea Finansbank IBTECH Gtech Oracle PwC Oracle Oracle Akçelik Kora Oracle 16:10-16:20 Kahve Molasi 16:20-16:50 Orta Katman da Bulutlu Hizli Veri mi Büyük Veri mi? Her Tür Süreç Ihtiyaci için Oracle BPM - Demo CRM Dünyasinin Tecrübeli Yildizi Siebel'in Bugünü ve Yarini Fusion ile IK Stratejilerinizi Bulutlara Tasimak Esnek ve Dinamik Veri Merkezi Altyapilari Kurulum Süresi En SADE ERP. Oracle Business Accelerator ile ERP'de Jet Hizi! Nefis: EDQ, OGG ve ODI Exadata Üzerinde Oracle Oracle Oracle KRBB Oracle Oracle AWR Oracle SADE Organik Labrys Danismanlik TROUG 16:50-18:00 Kokteyl & Oracle Infiniband Konseri PANELISTLER: Esref Adali: ITÜ Bilgisayar Mühendisligi Bölüm Baskani ve Bilisim Enstitüsü Bilgi Teknolojileri Programi Anabilim Dali Baskani Kemal Ciliz: TÜBISAD Yönetim Kurulu Baskani Zekeriya Besiroglu: Oracle Bilgisayar Programcilar Dernegi Yönetim Kurulu Baskani MODERATÖR: Cem Satana, Oracle Genel Müdür Yardimcisi ">Eger bir kamu kurumunun/kurulusunun çalisani veya görevlisi iseniz, bu etkinlige iliskin önemli etik kurallara iliskin bilgi için lütfen buraya tiklayiniz -- Copyright 2013, Oracle and/or its affiliates. All rights reserved. Bize Ulasin | Yasal Uyarilar | Gizlilik Beyani Etkinlik takvimi : https://blogs.oracle.com/fatihtufekcioglu/resource/Oracle_Day_Istanbul_14.Kasim.2013_blogs.oracle.com.fatihtufekcioglu.html#!

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Accelerate your SOA with Data Integration - Live Webinar Tuesday!

- by dain.hansen

Need to put wind in your SOA sails? Organizations are turning more and more to Real-time data integration to complement their Service Oriented Architecture. The benefit? Lowering costs through consolidating legacy systems, reducing risk of bad data polluting their applications, and shortening the time to deliver new service offerings. Join us on Tuesday April 13th, 11AM PST for our live webinar on the value of combining SOA and Data Integration together. In this webcast you'll learn how to innovate across your applications swiftly and at a lower cost using Oracle Data Integration technologies: Oracle Data Integrator Enterprise Edition, Oracle GoldenGate, and Oracle Data Quality. You'll also hear: Best practices for building re-usable data services that are high performing and scalable across the enterprise How real-time data integration can maximize SOA returns while providing continuous availability for your mission critical applications Architectural approaches to speed service implementation and delivery times, with pre-integrations to CRM, ERP, BI, and other packaged applications Register now for this live webinar!

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Improving Plant Reliability and Uptime with Oracle Asset Lifecycle

Successful factories around the world leverage information to drive their production and supply chains. New tools are available today to further catapult the data collection, analysis, contextualization and collaboration to the various stakeholders involved in the manufacturing process. Oracle Manufacturing Operations Center (MOC) addresses the factory's need for accurate and timely information about product and process quality, insight into shop floor operations, and performance of production assets. It solves the complex problem of connecting fragmented disconnected shop floor data to the business context of your ERP and provides the solid foundation for running Continuous Improvement (CI) programs such as Lean and Six Sigma.

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It's a Long, Long Way to Tipperary but not that Far to Yak about Apps

- by linda.fishman.hoyle

I wanted to let everyone know that my blog URL will be moving to http://blogs.oracle.com/lindafishman/. I will focus my future writings to be about the upgrade and adoption strategies of Oracle E-Business Suite customers. To give you a little preview, here is a link to a book of 60 customers who are live on E-Business Suite Release 12 and 12.1. We have thousands of customers live on Release 12.x and are feverishly trying to write as many stories as we can so those of you who are thinking about upgrading, putting a business case together to move from another ERP application to E-Business Suite or for small and midsize companies who want a better understanding of the benefits E-Business Suite provides organizations of your size, this will be the place to go. See you at the new site! Linda

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TOMORROW! UPK for Testing Webinar

- by Karen Rihs

UPK Webinar: UPK for Testing September 13, 2012 10 am pacific / 1 pm eastern As an implementation and enablement tool, Oracle’s User Productivity Kit (UPK) provides value throughout the software lifecycle. Application testing is one area where customers like Northern Illinois University (NIU) are finding huge value in UPK and are using it to validate their systems. Join us for an OAUG-sponsored event on Sept 13th to hear Beth Renstrom, UPK Product Manager and Bettylynne Gregg, NIU ERP Coordinator, discuss how the Test It Mode, Test Scripts, and Test Cases of UPK can be used to facilitate applications testing. Click Here to Register

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Are programmers tied to their code?

- by Jason

Assuming you are working for a company or in a team of developers, is the code bound to the person who did it? When someone develops a particular functionnality or an area of the application, is this person the only one who can, is allowed or is just able to make changes to it? I personnally think that a well-done piece of code or program should be easily modified by any programmers, but what about what you see in your environment? At my work, I'd say that the majority of the code can be modified by anyone (that's what coding standards are for right?). There are some things though that are 'property' of some coworkers like the module that handles the pay or some important functionality of the production module (we are developing an ERP system). What about your work place? Am I the only one living this?

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BREAKING NEWS: Bunny Inc. becomes a Social Enterprise

- by kellsey.ruppel(at)oracle.com

Bunny what? Is your business adaptive, agile, innovative, productive… profitable? No? Wondering how to make it so?Social Enterprise is gaining ground as a global trend to accelerate business performance by better engaging employees, partners and customers.Starting with this post we are looking forward to stimulate an open conversation on the benefits, the stumbling blocks and the best practices of the Enterprise 2.0 journey… but with a bunny smile!Is Social Enterprise revolutionary or evolutionary? How does it impact traditional systems (such as ERP, CRM, BPM, Portals)? How do you measure it? How do you avoid major mistakes?We want to share our vision and to hear from you. Tell us what you did, what you are going to do and what you would never do with social and ... start looking for the invasion of the #e20bunnies at #webcenterJoin the discussion on LinkedIn! And follow the conversation on Twitter!Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, e20bunnies

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BREAKING NEWS: Bunny Inc. becomes a Social Enterprise

- by kellsey.ruppel(at)oracle.com

Bunny what? Is your business adaptive, agile, innovative, productive… profitable? No? Wondering how to make it so?Social Enterprise is gaining ground as a global trend to accelerate business performance by better engaging employees, partners and customers.Starting with this post we are looking forward to stimulate an open conversation on the benefits, the stumbling blocks and the best practices of the Enterprise 2.0 journey… but with a bunny smile!Is Social Enterprise revolutionary or evolutionary? How does it impact traditional systems (such as ERP, CRM, BPM, Portals)? How do you measure it? How do you avoid major mistakes?We want to share our vision and to hear from you. Tell us what you did, what you are going to do and what you would never do with social and ... start looking for the invasion of the #e20bunnies at #webcenterJoin the discussion on LinkedIn! And follow the conversation on Twitter!

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BREAKING NEWS: Bunny Inc. becomes a Social Enterprise

- by kellsey.ruppel(at)oracle.com

Bunny what? Is your business adaptive, agile, innovative, productive… profitable? No? Wondering how to make it so?Social Enterprise is gaining ground as a global trend to accelerate business performance by better engaging employees, partners and customers.Starting with this post we are looking forward to stimulate an open conversation on the benefits, the stumbling blocks and the best practices of the Enterprise 2.0 journey… but with a bunny smile!Is Social Enterprise revolutionary or evolutionary? How does it impact traditional systems (such as ERP, CRM, BPM, Portals)? How do you measure it? How do you avoid major mistakes?We want to share our vision and to hear from you. Tell us what you did, what you are going to do and what you would never do with social and ... start looking for the invasion of the #e20bunnies at #webcenterJoin the discussion on LinkedIn! And follow the conversation on Twitter!

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The Arab HEUG is now a reality, and other random thoughts

- by user9147039

I just returned from Doha, Qatar where the first of its kind HEUG (Higher Education User Group) meeting for institutions in the Middle East and North Africa was held at Qatar University and jointly hosted by Damman University from Saudi Arabia. Over 80 delegates attended including representation from education institutions in Oman, Saudi Arabia, Lebanon, and Qatar. There are many other regional HEUG organizations in place (in Australia/New Zealand, APAC, EMEA, as well as smaller regional HEUG’s in the Netherlands, South Africa, and in regions of the US), but it was truly an accomplishment to see this Middle East/North Africa group organize and launch their chapter with a meeting of this quality. To be known as the Arab HEUG going forward, I am excited about the prospects for sharing between the institutions and for the growth of Oracle solutions in the region. In particular the hosts for the event (Qatar University) did a masterful job with logistics and organization, and the quality of the event was a testament to their capabilities. Among the more interesting and enlightening presentations I attended were one from Dammam University on the lessons learned from their implementation of Campus Solutions and transition off of Banner, as well as the use by Qatar University E-business Suite for grants management (both pre-and post-award). The most notable fact coming from this latter presentation was the fit (89%) of e-Business Suite Grants to the university’s requirements. In a few weeks time we will be convening the 5th meeting of the Oracle Education & Research Industry Strategy Council in Redwood Shores (5th since my advent into my current role). The main topics of discussion will be around our Higher Education Applications Strategy for the future (including cloud approaches to ERP (HCM, Finance, and Student Information Systems), how some cases studies on the benefits of leveraging delivered functionality and extensibility in the software (versus customization). On the second day of the event we will turn our attention to Oracle in Research and also budgeting and planning in higher education. Both of these sessions will include significant participation from council members in the form of panel discussions. Our EVP’s for Systems (John Fowler) and for Global Cloud Services and North America application sales (Joanne Olson) will join us for the discussion. I recently read a couple of articles that were surprising to me. The first was from Inside Higher Ed on October 15 entitled, “As colleges prepare for major software upgrades, Kuali tries to woo them from corporate vendors.” It continues to disappointment that after all this time we are still debating whether it is better to build enterprise software through open or community source initiatives when fully functional, flexible, supported, and widely adopted options exist in the marketplace. Over a decade or more ago when these solutions were relatively immature and there was a great deal of turnover in the market I could appreciate the initiatives like Kuali. But let’s not kid ourselves – the real objective of this movement is to counter a perceived predatory commercial software industry. Again, when commercial solutions are deployed as written without significant customization, and standard business processes are adopted, the cost of these solutions (relative to the value delivered) is quite low, and certain much lower than the massive investment (and risk) in in-house developers to support a bespoke community source system. In this era of cost pressures in education and the need to refocus resources on teaching, learning, and research, I believe it’s bordering on irresponsible to continue to pursue open-source ERP. Many of the adopter’s total costs are staggering and have little to show for their efforts and expended resources. The second article was recently in the Chronicle of Higher Education and was entitled “’Big Data’ Is Bunk, Obama Campaign’s Tech Guru Tells University Leaders.” This one was so outrageous I almost don’t want to legitimize it by referencing it here. In the article the writer relays statements made by Harper Reed, President Obama’s former CTO for his 2012 re-election campaign, that big data solutions in education have no relevance and are akin to snake oil. He goes on to state that while he’s a fan of data-driven decision making in education, most of the necessary analysis can be accomplished in Excel spreadsheets. Yeah… right. This is exactly what ails education (higher education in particular). Dozens of shadow and siloed systems running on spreadsheets with limited-to-no enterprise wide initiatives to harness the data-rich environment that is a higher ed institution and transform the data into useable information. I’ll grant Mr. Reed that “Big Data” is overused and hackneyed, but imperatives like improving student success in higher education are classic big data problems that data-mining and predictive analytics can address. Further, higher ed need to be producing a massive amount more data scientists and analysts than are currently in the pipeline, to further this discipline and application of these tools to many many other problems across multiple industries.

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Consumer Electronics Show (CES) Summit:Best Practices in Transforming Channels and Partnerships

- by charles.knapp

Expanding consumer demand is driving the entire high technology industry, accompanied by product lifecycles as short as a few months, continued pricing and promotion pressures, and increased globalization. Unifying global channel management, operations, and execution flow will increase efficiency and growth. IT can help, but one must think beyond generic ERP and CRM. Please join Oracle and IBM at the Bellagio Hotel in Las Vegas, Wednesday January 5, 1-7 pm. Learn from IBM, VTech, Plantronics, Cisco, Symantec and Oracle High Tech Product Strategy how to improve:Channel sales, marketing, and operations management - enhance NPI, sales, forecasts, training, promotion planning, execution and settlement Winning the deal - determining the right price for the right deal for the "perfect quote", capturing the order and order management Collaborative and rapid supply chain planning - improve agility, inventory turns, and profits Register now for this FREE event. We hope you'll join us for our Oracle High Technology CES Summit and networking reception with your peers.

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#Innovation dans les Applications: retour sur l'Oracle Open World

- by Louisa Aggoune

Selon Gartner, une formidable convergence de nouveautés technologiques - « SMAC » - transforme en profondeur les Technologies de l’Information. Social : nouveau canal de communication, réputation en ligne, collaboratif dans les progiciels Mobile : applications mobiles pour smartphones et tablettes Analytics : l’analyse des données, massives ‘Big Data’ qu’elles soient structurées ou pas Cloud : nouvelle approche pour exploiter les applications (SaaS) Le phénomène « SMAC » résonne très bien avec les annonces d’Oracle OpenWorld en septembre ! Oracle OpenWorld est l’événement le plus important de l’année pour les experts, les clients et les partenaires Oracle. Il réunit plus de 60 000 personnes. Retour sur les principales nouveautés annoncées lors de l'Oracle Open World > Oracle Cloud: les 10 nouveaux services Cliquez_ici > Applications mobiles à la pointe de la technologie Cliquez-ici > Expérience client dans le Cloud Cliquez-ici > Marketing Cloud: Eloqua & SRM Cliquez-ici > ERP Cloud & modernisation de l'entreprise Cliquez-ici

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YouTube Video: EPM Channel

- by p.anda

In the past we have mentioned one of the available videos on the YouTube channel. Did you know several more are available! These short videos are provided via the Enterprise Performance Management (EPM) Information Development team. Oracle EPM Channel The available videos cover various products and topics and some of interest include: Resolving Certification Issues for EPM System Products Choosing a Deployment Path for Your Oracle EPM System Installation (11.1.2.2) Using OTN Documentation to Deploy EPM Products (11.1.2.2) Oracle HFCM - Account Reconciliation Manager module (11.1.2.2) Project Financial Planning - New Projects Feature (11.1.2.2) Introduction to ERP Integrator (11.1.2.2) Calculation Manager - Debug Feature (11.1.2.2) Ensure to Subscribe to the "Oracle EPM Webcast" channel to keep up to-date with any new videos when they are released for EPM System products and modules.

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Finding it Hard to Deliver Right Customer Experience: Think BPM!

- by Ajay Khanna

Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey. They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time. Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social) is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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SuperSocket

- by csharp-source.net

SuperSocket is a light weight extensible socket application framework. You can use it to build a command based server side socket application (like FTP server, SMTP/POP3/IMAP4 server, SIP server, etc) easily without thinking about how to use socket, how to maintain the socket connections and how socket works(synchronize/asynchronize). It is a pure C# project which is designed to be extended, so it is easy to be integrated to your existing system. As long as your systems (like forum/CRM/MIS/HRM/ERP) are developed in .NET language, you must be able to use SuperSocket to build your socket application as a part of your current system perfectly.

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Improving Shopfloor Data Collection with Oracle Manufacturing Operations Center

Successful factories around the world leverage information to drive their production and supply chains. New tools are available today to further catapult the data collection, analysis, contextualization and collaboration to the various stakeholders involved in the manufacturing process. Oracle Manufacturing Operations Center (MOC) addresses the factory's need for accurate and timely information about product and process quality, insight into shop floor operations, and performance of production assets. It solves the complex problem of connecting fragmented disconnected shop floor data to the business context of your ERP and provides the solid foundation for running Continuous Improvement (CI) programs such as Lean and Six Sigma.

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Aplicacion de facturacion libre para Colombia

- by Yoimir Yamit Castrillon Duque

Estoy buscando una aplicacion de facturacion (tambien inventario, compras, clientes, proveedores, cuentas, etc) para pequeñas empresas, que se adaptade a las necesidades de Colombia, en google encontre varios ERP como openbravo y adempiere, pero aplicaciones muy grandes y dificiles de manejas, de hecho no puede hacerlas funcionar. Encontre un programa llamado Ubifactura, hecho para facturar en Colomabia, descarge los archivos de codigo fuente en java, pero no tengo ni idea de como ponerlo a funcionar, pues habla de eclipce, de un servsdor CVS, que no tengo ni idea de como poner a funcionar, necesito si alguien me puede ayudar a trabajar con estos archivos java, o me suguieran aplicacion de acuerdo a mis necesidades. La idea es bebeficiar a varias pequeñas empresas de mi pueblo con una aplicacion de estas, ni importa si en entorno windows o ubuntu, la idea es aportarles algo desde el software libre. Saludos y a la espera de respuestas. Toda ayuda es bienvenida. Atte. Yoimir Yamit Castrillon Duque Cimitarra, Santander, Colombia

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invite: Oracle Fusion Applications Partner Update Webcast

- by mseika

Oracle Fusion Applications: Thursday's Partner UpdatesIn order to keep you up to date with partner-specific news and information regarding Oracle Fusion Applications, we are expanding our Fusion Applications Webcast Series to include these additional Thursday sessions.All sessions will be recorded and replays will be posted to this Oracle PartnerNetwork page.Please mark your calendar for these NEW Fusion Partner Update specific sessions: Click Here for logistics and dial-in details for each webcast. 11/29/12 Win Cloud SFA with Fusion CRM: Sales Positioning 12/6/12 Win Cloud SFA with Fusion CRM: Fusion CRM against SFDC 12/13/12 Implementing Fusion Applications: ERP Cloud Services, Back Office Solutions that Keep You in Front 12/20/12 Understanding Fusion Supply Chain Management (SCM) Opportunities PLEASE NOTE: This webcast series is for Oracle Partners and Oracle Employees ONLY.

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Electronic Arts Talks about their Upgrade to Oracle E-Business Suite Release 12

Electronic Arts Inc. is a leading global interactive entertainment software company. EA develops, publishes, and distributes interactive software worldwide for video game systems, personal computers, wireless devices and the Internet. EA uses many Oracle products such as E-Business Suite, Demantra, PeopleSoft, Hyperion, Fusion Middleware, etc . Last year, EA needed an ERP Transformation and wanted to move to one global single instance to manage their business better. They decided to migrate from E-Business Suite 11.5.9 to Release 12 to get the added functionality they needed.

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Do I have to write a lot of boilerplate code if I keep working using Java?

- by edem

I'm working for a company writing ERP applications. My problem is that I have to write tons of boilerplate code. I came up with ideas to automatize/prevent the drudgery but only some of them were accepted. I have been told by the lead developer that my ideas tend to be go far afield and I should write code everyone can understand. I had a discussion about this lately and it seems to me that this kind of code ramp is within java's philosophy. I have to write lots of code to achiveve simple things not because it is necessary but because this is the way most of the people at the company think. Is this universally applicable to most of the companies out there using java or this is just my company's view? Do I have to get used to the drudgery if I keep working for java-based firms?

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SAP en dit peu sur ses projets concernant Sybase, mais semble très interessé par l'intégration de se

Mise à jour du 25.05.2010 par Katleen SAP en dit peu sur ses projets concernant Sybase, mais semble très interessé par l'intégration de ses technologies mobiles La direction de SAP reste très évasive quant à ses plans concernant le futur de Sybase et de ses technologies, suite à l'annonce officielle du rachat du second par le premier. La semaine dernière se tenait la conférence Sapphire à Orlando, mais très peu d'informations y furent divulguées. Le CEO de SAP, Bill McDermott, a juste annoncé l'arrivée à une date indéterminée d'une suite complète d'applications ERP et d'outils de business intelligence qui pourront tourner sur "n'importe quelle machine, à n'importe quel endroit, n'importe ...

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Oracle Fusion Applications Partner Update Webcasts

- by Richard Lefebvre

Every Thursday from November 29th - December 20th! In order to keep you up to date with partner-specific news and information regarding Oracle Fusion Applications, we are expanding our Fusion Applications Webcast Series to include these additional Thursday sessions. All sessions will be recorded and replays will be posted to this Oracle PartnerNetwork page. Please mark your calendar for these NEW Fusion Partner Update specific sessions: Click Here for logistics and dial-in details for each webcast. 11/29/12 Win Cloud SFA with Fusion CRM: Sales Positioning 12/6/12 Win Cloud SFA with Fusion CRM: Fusion CRM against SFDC 12/13/12 Implementing Fusion Applications: ERP Cloud Services, Back Office Solutions that Keep You in Front 12/20/12 Understanding Fusion Supply Chain Management (SCM) Opportunities PLEASE NOTE: This webcast series is for Oracle Partners and Oracle Employees ONLY.

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