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  • Is there a social networking protocol

    - by Marwan
    Social networking is great, but there is something fundamentally wrong with the way social networking is implemented today in most popular services. I'll put it in this example: Imagine that there is no SMTP, and consequently, it is globally assumed and accepted that you can only send email to addresses on the same domain. The result would be the emergence of a single email service, let's call it emailbook.com, which we all have to subscribe to, if we really want to communicate with the world. This is what's happening with social networking today. You HAVE to use the same service your fiends/colleagues are using to talk to them. I would like to be able to put up my own social site, invite my friends who trust me, share amongst us, but still be able to share with the world at large. What are the chances of this scenario happening in the future? What does it take?

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  • Basic social network functionality

    - by Dimitar Vouldjeff
    Hi, I'm going to develop a social like network using Ruby on Rails. For this app I need basic social functionality like friends, activities, authentication, user profile, facebook connect, comments. I searched for rails plugins with social functions and i found - tog and community engine. So which is better and more easier to extend? Thanks

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  • Best pattern to load enumerated values from DAL using WCF RIA Services

    - by Dale Halliwell
    I would like to be able to load several RIA entitysets in a single call without chaining/nesting several small LoadOperations together so that they load sequentially. I have several pages that have a number of comboboxes on them. These comboboxes are populated with static values from a database (for example status values). Right now I preload these values in my VM by one method that strings together a series of LoadOperations for each type that I want to load. For example: public void LoadEnums() { context.Load(context.GetMyStatusValues1Query()).Completed += (s, e) => { this.StatusValues1 = context.StatusValues1; context.Load(context.GetMyStatusValues2()).Completed += (s1, e1) => { this.StatusValues2 = context.StatusValues2; context.Load(context.GetMyStatusValues3Query()).Completed += (s2, e2) => { this.StatusValues3 = context.StatusValues3; (....and so on) }; }; }; }; While this works fine, it seems a bit nasty. Also, I would like to know when the last loadoperation completes so that I can load whatever entity I want to work on after this, so that these enumerated values resolve properly in form elements like comboboxes and listboxes. (I think) I can't do this easily above without creating a delegate and calling that on the completion of the last loadoperation. So my question is: does anyone out there know a better pattern to use, ideally where I can load all my static entitysets in a single LoadOperation?

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  • How to block annoying facebook and other social network widgets

    - by lesmana
    We have facebook buttons, twitter buttons, linkedin buttons, google+ buttons, stumbleupon buttons, younameit buttons. These social network buttons and widgets are creeping up the internets like the plague. Sometimes even with cool javascript popups which obscure content if moused over. How can I get rid of them? I mean stuff like this: and this: and last but not least, this: How can I get rid of them?

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  • Reporting Services keeps erasing my dataset parameters

    - by Dustin Brooks
    I'm using a web service and every time I change something on the dataset, it erases all my parameters. The weird thing is, I can execute the web service call from the data tab and it prompts for all my parameters, but if I click to edit the data the list is empty or if I try to preview the report it blows up because parameters are missing. Just wondering if anyone else has experienced this and if there is a way to prevent this behavior. Here is a copy of the dataset, not that I think it matters. This has to be the most annoying bug (if its a bug) ever. I can't even execute the dataset from the designer without it erasing my parameter list. When you have about 10 parameters and you are making all kinds of changes to a new report, it becomes very tedious to be constantly re-typing the same list over and over. If anything, studio should at least be able to pre-populate with the parameters the service is asking for. sigh Wheres my stress ball... <Query> <Method Namespace="http://www.abc.com/" Name="TWRPerformanceSummary"/> <SoapAction>http://www.abc.com/TWRPerformanceSummary</SoapAction> <ElementPath IgnoreNamespaces="true"> TWRPerformanceSummaryResponse/TWRPerformanceSummaryResult/diffgram/NewDataSet/table{StockPerc,RiskBudget,Custodian,ProductName,StartValue(decimal),EndValue(decimal),CostBasis(decimal)} </ElementPath> </Query>

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  • Google I/O 2010 - Fireside chat with the Social Web team

    Google I/O 2010 - Fireside chat with the Social Web team Google I/O 2010 - Fireside chat with the Social Web team Fireside Chats, Social Web David Glazer, DeWitt Clinton, John Panzer, Joseph Smarr, Sami Shalabi, Todd Jackson, Chris Chabot (moderator) Social is quickly becoming an integral part of how we experience the web, and this is your chance to pick the brains of the people who are working on Buzz, the Buzz API and the underlying open protocols such as Activity Streams and OAuth which are an essential component of a truly open & social web. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 18 0 ratings Time: 01:01:10 More in Science & Technology

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  • Google I/O 2010 - The open & social web

    Google I/O 2010 - The open & social web Google I/O 2010 - The open & social web Social Web 101 Chris Messina This session will cover the latest and most important trends of the Social Web and dive deep into where this is all going, at both technical and conceptual levels. From the concepts of digital identity, relationships, and social objects, this session will cover emerging technologies like WebFinger, Salmon, ActivityStrea.ms, OpenID, OAuth and OpenSocial. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 4 0 ratings Time: 47:12 More in Science & Technology

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  • Starting/Stopping services as a program start and end

    - by Starx
    I have some applications like VMWare, SQL Server, which have a lot services started even without me using the software. I have changed the startup of this services to manual and have created a .bat file to start the services up and then I launch the program. But, its not a efficient solution. I would like to start the services once the application starts and stop once the application closes as well. Does anyone know of any solution?

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  • Summary of usage policies for website integration of various social media networks?

    - by Dallas
    To cut to the chase... I look at Twitter's usage policy and see limitations on what can and can't be done with their logo. I also see examples of websites that use icons that have been integrated with the look and feel of their own site. Given Twitter's policy, for example, it would appear that legal conversations/agreements would need to take place to do this, especially on a commercial site. I believe it is perfectly acceptable to have a plain text button that simply has the word "Tweet" on it, that has the same functionality. My question is if anyone can provide online (or other) references that attempt to summarize what can and can't be done when integrating various social networks into your own work? The answer I will mark as the correct one will be the one which provides the best resource(s) giving the best summaries of what can and can't be done with specific logos/icons, with a secondary factor being that a variety of social networking sites are addressed in your answer. Before people point to specific questions, I am looking for a well-rounded approach that considers a breadth of networks and considerations. Background: I would like to incorporate social media icons and functionality, but would like to consider what type of modifications can be done without needing to involve lawyers. For example, can I bring in a standard Facebook logo, but incorporate my site color into the logo? Would the answer differ if I maintained their color, but add in a few pixels of another color to transition? I am not saying I want to do this, but rather using it as an example.

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  • Social-Networking Startup, Hosting Plan

    - by pws5068
    I've created a social networking community which is soon ready to release, and I'm trying to decide on a type of hosting plan. I have considered options such as VPS and Reseller plans. I anticipate (or hope for at least) a significant amount of traffic/bandwidth in the not-too-distant future. If I open a reseller, will I receive the same amount of server lag during busy hours that I do with a shared account? How significant is the profit margin with the reseller option? Aside from generalized "configurability", what advantages merit purchasing a VPS? Is there anything stopping me from reselling space on a VPS account? Features I need Include: PHP, MySql, Unlimited Domains, Ruby on Rails, Remote Database Connections

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  • Hosting solution for startup social app?

    - by happyhardik
    We are in a process of building up a social app. Initially we will have only a few thousands of users than will grow with time. Which would be the best and suitable hosting for this purpose? Grid, cloud or VPS? (it has to be economic, as we are just starting up) The hosting needs to be strong, so, in case our app has increase in the user base all of a sudden it wont break up or slow down the app. Our app is in PHP, MySQL. Sorry, if question posted in wrong place. Thanks, for your time. :)

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  • Data Quality and Master Data Management Resources

    - by Dejan Sarka
    Many companies or organizations do regular data cleansing. When you cleanse the data, the data quality goes up to some higher level. The data quality level is determined by the amount of work invested in the cleansing. As time passes, the data quality deteriorates, and you need to repeat the cleansing process. If you spend an equal amount of effort as you did with the previous cleansing, you can expect the same level of data quality as you had after the previous cleansing. And then the data quality deteriorates over time again, and the cleansing process starts over and over again. The idea of Data Quality Services is to mitigate the cleansing process. While the amount of time you need to spend on cleansing decreases, you will achieve higher and higher levels of data quality. While cleansing, you learn what types of errors to expect, discover error patterns, find domains of correct values, etc. You don’t throw away this knowledge. You store it and use it to find and correct the same issues automatically during your next cleansing process. The following figure shows this graphically. The idea of master data management, which you can perform with Master Data Services (MDS), is to prevent data quality from deteriorating. Once you reach a particular quality level, the MDS application—together with the defined policies, people, and master data management processes—allow you to maintain this level permanently. This idea is shown in the following picture. OK, now you know what DQS and MDS are about. You can imagine the importance on maintaining the data quality. Here are some resources that help you preparing and executing the data quality (DQ) and master data management (MDM) activities. Books Dejan Sarka and Davide Mauri: Data Quality and Master Data Management with Microsoft SQL Server 2008 R2 – a general introduction to MDM, MDS, and data profiling. Matching explained in depth. Dejan Sarka, Matija Lah and Grega Jerkic: MCTS Self-Paced Training Kit (Exam 70-463): Building Data Warehouses with Microsoft SQL Server 2012 – I wrote quite a few chapters about DQ and MDM, and introduced also SQL Server 2012 DQS. Thomas Redman: Data Quality: The Field Guide – you should start with this book. Thomas Redman is the father of DQ and MDM. Tyler Graham: Microsoft SQL Server 2012 Master Data Services – MDS in depth from a product team mate. Arkady Maydanchik: Data Quality Assessment – data profiling in depth. Tamraparni Dasu, Theodore Johnson: Exploratory Data Mining and Data Cleaning – advanced data profiling with data mining. Forthcoming presentations I am presenting a DQS and MDM seminar at PASS SQL Rally Amsterdam 2013: Wednesday, November 6th, 2013: Enterprise Information Management with SQL Server 2012 – a good kick start to your first DQ and / or MDM project. Courses Data Quality and Master Data Management with SQL Server 2012 – I wrote a 2-day course for SolidQ. If you are interested in this course, which I could also deliver in a shorter seminar way, you can contact your closes SolidQ subsidiary, or, of course, me directly on addresses [email protected] or [email protected]. This course could also complement the existing courseware portfolio of training providers, which are welcome to contact me as well. Start improving the quality of your data now!

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  • Webcast: Leveraging Mobile And Social Commerce To Deliver A Complete Customer Experience

    - by Michael Hylton
      Mobile and social media are emerging as new channels for customers to interact and transact with brands. Mobile users demand experiences that are relevant and engaging and are designed with the capabilities and constraints of devices in mind. Just having a mobile app or mobile-specific website is not a long-term strategy. Brands must invest in an optimized experience, especially as mobile becomes critical to an overall digital commerce strategy.Debating the merits of using Facebook or not is missing the point when it comes to social media. True innovators are thinking beyond the social channel and are building programs that leverage Facebook data to drive conversions and engagement both on and off Facebook.  Learn how to be more strategic about mobile and social commerce in this informative editorial webcast.Attend this webcast and you will learn: How to leverage mobile and social touchpoints in digital commerce Why having a Facebook page or a mobile app is not enough The benefits of a consistent, personalized and relevant customer experience Strategies for integrating mobile and social into an overall digital commerce strategy Featured Speakers: Peter Sheldon, Senior Analyst, eBusiness & Channel Strategy Professionals, Forrester Research Brenna Johnson, Product Manager, Oracle Commerce Click here to register.

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  • Webcast: Leveraging Mobile And Social Commerce To Deliver A Complete Customer Experience

    - by Michael Hylton
      Mobile and social media are emerging as new channels for customers to interact and transact with brands. Mobile users demand experiences that are relevant and engaging and are designed with the capabilities and constraints of devices in mind. Just having a mobile app or mobile-specific website is not a long-term strategy. Brands must invest in an optimized experience, especially as mobile becomes critical to an overall digital commerce strategy.Debating the merits of using Facebook or not is missing the point when it comes to social media. True innovators are thinking beyond the social channel and are building programs that leverage Facebook data to drive conversions and engagement both on and off Facebook.  Learn how to be more strategic about mobile and social commerce in this informative editorial webcast.Attend this webcast and you will learn: How to leverage mobile and social touchpoints in digital commerce Why having a Facebook page or a mobile app is not enough The benefits of a consistent, personalized and relevant customer experience Strategies for integrating mobile and social into an overall digital commerce strategy Featured Speakers: Peter Sheldon, Senior Analyst, eBusiness & Channel Strategy Professionals, Forrester Research Brenna Johnson, Product Manager, Oracle Commerce Click here to register.

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  • Oracle OpenWorld Preview: JavaOne Social Developer Program

    - by kellsey.ruppel
    Originally posted by Jake Kuramoto on The Apps Lab blog. If you’re heading to San Francisco later this month for JavaOne and are interested in learning about building social applications for your enterprise, you should plan to check out the Social Developer Program, organized and hosted by Roland Smart http://twitter.com/rsmartx) who recently joined Oracle after the Involver acquisition. The program runs from 10 AM to 3:30 PM on Tuesday, October 2 at the San Francisco Hilton and features speakers from Oracle, Bit.ly, Facebook, LinkedIn, and Sociable Labs. The focus is on the emergence of social within the enterprise and ends with a hackathon. That last bit got your attention? Thought it might. Here’s the skinny: In this session the staff of the Oracle Social Developer Lab will present some social development tools that make integrating social functionality into your apps easier to achieve. This session kicks off a week-long hack to build an application using OSDL code. A winner will be selected and profiled in Java Magazine. I don’t have any more details on the prize, which is sure to be epic, so you’ll just have to attend the program. In the meantime, check out their Facebook page for more information. See you in San Francisco.

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  • How fast are my services? Comparing basicHttpBinding and ws2007HttpBinding using the SO-Aware Test Workbench

    - by gsusx
    When working on real world WCF solutions, we become pretty aware of the performance implications of the binding and behavior configuration of WCF services. However, whether it’s a known fact the different binding and behavior configurations have direct reflections on the performance of WCF services, developers often struggle to figure out the real performance behavior of the services. We can attribute this to the lack of tools for correctly testing the performance characteristics of WCF services...(read more)

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  • Exploding maps in Reporting Services 2008 R2

    - by Rob Farley
    Kaboom! Well, that was the imagery that secretly appeared in my mind when I saw “USA By State Exploded” in the list of installed maps in Report Builder 3.0 – part of the spatial offering of SQL Server Reporting Server 2008 R2. Alas, it just means that the borders are bigger. Clicking on it showed me. Unfortunately, I’m not interested in maps of the US. None of my clients are there (at least, not yet – feel free to get in touch if you want to change this ‘feature’ of my company). So instead, I’ve recently been getting hold of some data for Australian areas. I’ve just bought some PostCode shapes for South Australia, and will use this in demos for conferences and for showing clients how this kind of report can really impact their reporting. One of the companies I was talking about getting shape files sent me a sample. So I chose the “ESRI shapefile” option you see above, and browsed to my file. It appeared in the window like this: Australians will immediately recognise this as the area around Wollongong, just south of Sydney. Well, apart from me. I didn’t. I had to put a Bing Maps layer behind it to work that out, but that’s not for this post. The thing that I discovered was that if I selected the Exploded USA option (but without clicking Next), and then chose my shape file, then my area around Wollongong would be exploded too! Huh! I think this is actually a bug, but a potentially useful one! Some further investigation (involving creating two identical reports, one with this exploded view, one without), showed that the Exploded View is done by reducing the ScaleFactor property of the PolygonLayer in the map control. The Exploded version has it below 1. If you set to above one, your shapes overlap. I discovered this by accident… I guess I hadn’t looked through all the PolygonLayer options to work out what they all do. And because this post is about Reporting, it can qualify for this month’s T-SQL Tuesday, hosted by Aaron Nelson (@sqlvariant). Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Understanding and developing web services

    - by Pankaj Upadhyay
    This question is in conjuction with How would you approach developing a Hotel Reservation System? The solution to a system with different interfaces(or clients i should say) is to go with developing a Web service and have other systems interact with it. I never had the requirement for developing a Web service so i am bit short on it. All i understand is that A web service is a system or application that performs some operations which may include modifying, sending or receiving data over a network using HTTP protocol. (Let me know if the understanding is wrong) Now, from the other question it's clearly understood that i need to develop a web service but i have no idea as to how should i go about it. My language of choice is C# and .NET Framework. Question:: How do we develop a webservice and which tools,technology and framework should i use for the same using C# language?? Question:: How can i interact with this from a desktop WPF application, Website and Mobile app

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  • Adding Actions to a Cube in SQL Server Analysis Services 2008

    Actions are powerful way of extending the value of SSAS cubes for the end user. They can click on a cube or portion of a cube to start an application with the selected item as a parameter, or to retrieve information about the selected item. Actions haven't been well-documented until now; Robert Sheldon once more makes everything clear.

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  • Web Services and code lists

    - by 0x0me
    Our team heavily discuss the issues how to handle code list in a web service definition. The design goal is to describe a provider API to query a system using various values. Some of them are catalogs resp. code lists. A catalog or code list is a set of key value pairs. There are different systems (at least 3) maintaining possibly different code lists. Each system should implement the provider API, whereas each system might have different code list for the same business entity eg. think of colors. One system know [(1,'red'),(2,'green')] and another one knows [(1,'lightgreen'),(2,'darkgreen'),(3,'red')] etc. The access to the different provider API implementations will be encapsulated by a query service, but there is already one candidate which might use at least one provider API directly. The current options to design the API discussed are: use an abstract code list in the interface definition: the web service interface defines a well known set of code list which are expected to be used for querying and returning data. Each API provider implementation has to mapped the request and response values from those abstract codelist to the system specific one. let the query component handle the code list: the encapsulating query service knows the code list set of each provider API implementation and takes care of mapping the input and output to the system specific code lists of the queried system. do not use code lists in the query definition at all: Just query code lists by a plain string and let the provider API implementation figure out the right value. This might lead to a loose of information and possibly many false positives, due to the fact that the input string could not be canonical mapped to a code list value (eg. green - lightgreen or green - darkgreen or both) What are your experiences resp. solutions to such a problem? Could you give any recommendation?

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  • One codebase - lots of hosted services (similar to a basecamp style service) - planning structure

    - by RickM
    We have built a service (PHP Based) for a client, and are now looking to offer it to other clients as a hosted service. For this example, think of it like a hosted forum service, where a client signs up on our site, and is given a subdomain or can use their own domain, and the code picks up the domain, checks it against a 'master' users table, and then loads the content as needed. I'm trying to work out the best way of handling multiple clients. At the moment I can only think of two options that would work: Option 1 - Have 1 set of database tables, but on each table have a column called 'siteid' - this would mean every query has to check the siteid. This would effectively work with just 1 codebase, and 1 database. Option 2 - Have 1 'master' database with all the core stuff such as the client details and their domain. Then when the systen checks the domain, it pulls the clients database details (username/password/dbname) from a table, and loads a second database. The issue here is security of the mysql server details, however it does have the benefit that they are running their own database instead of sharing one. Which option would I be better taking here, and why? Ideally I want it to be fairly easy to convert the 'standalone' script to the 'multi-domain' script as we're on a tight deadline.

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  • Should business services cross bounded contexts?

    - by Paul T Davies
    Firstly, I am following the convention that a bounded context is synonymous to a department, or possibly one department has 1 to many bounded contexts. We have a client consultancy department that has a Documentation Service. Documents are stored in the Document Store Service (which is where all documents in the company are stored - it is a utility service), and the Documentation Service stores information about that document (a business service). As it was designed for the client consultancy, it is information relevant to them. Now health and safety need somewhere to store information about a document. This is different information to client consultancy, but I have been instructed to extend the existing service to account for this extra information. I feel this service is now crossing a bounded context. My worry is that all departments will eventually store there information in here and the service will become bloated, trying to be all things to all departments. Each document record will only store a subset of the information because it will only belong to one department. It will get worse when different departments want to store the same information but refer to it in a diferent ways, or when two departments want to store different information that they refer to in the same way. In my understanding, this is exactly the reason for bounded contexts. I feel each department should have it's own business service for information about a document, but use the same utility service to actually store the document. What would be the correct approach?

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  • Announcing Windows Azure Mobile Services

    - by ScottGu
    I’m excited to announce a new capability we are adding to Windows Azure today: Windows Azure Mobile Services Windows Azure Mobile Services makes it incredibly easy to connect a scalable cloud backend to your client and mobile applications.  It allows you to easily store structured data in the cloud that can span both devices and users, integrate it with user authentication, as well as send out updates to clients via push notifications. Today’s release enables you to add these capabilities to any Windows 8 app in literally minutes, and provides a super productive way for you to quickly build out your app ideas.  We’ll also be adding support to enable these same scenarios for Windows Phone, iOS, and Android devices soon. Read this getting started tutorial to walkthrough how you can build (in less than 5 minutes) a simple Windows 8 “Todo List” app that is cloud enabled using Windows Azure Mobile Services.  Or watch this video of me showing how to do it step by step. Getting Started If you don’t already have a Windows Azure account, you can sign up for a no-obligation Free Trial.  Once you are signed-up, click the “preview features” section under the “account” tab of the www.windowsazure.com website and enable your account to support the “Mobile Services” preview.   Instructions on how to enable this can be found here. Once you have the mobile services preview enabled, log into the Windows Azure Portal, click the “New” button and choose the new “Mobile Services” icon to create your first mobile backend.  Once created, you’ll see a quick-start page like below with instructions on how to connect your mobile service to an existing Windows 8 client app you have already started working on, or how to create and connect a brand-new Windows 8 client app with it: Read this getting started tutorial to walkthrough how you can build (in less than 5 minutes) a simple Windows 8 “Todo List” app  that stores data in Windows Azure. Storing Data in the Cloud Storing data in the cloud with Windows Azure Mobile Services is incredibly easy.  When you create a Windows Azure Mobile Service, we automatically associate it with a SQL Database inside Windows Azure.  The Windows Azure Mobile Service backend then provides built-in support for enabling remote apps to securely store and retrieve data from it (using secure REST end-points utilizing a JSON-based ODATA format) – without you having to write or deploy any custom server code.  Built-in management support is provided within the Windows Azure portal for creating new tables, browsing data, setting indexes, and controlling access permissions. This makes it incredibly easy to connect client applications to the cloud, and enables client developers who don’t have a server-code background to be productive from the very beginning.  They can instead focus on building the client app experience, and leverage Windows Azure Mobile Services to provide the cloud backend services they require.  Below is an example of client-side Windows 8 C#/XAML code that could be used to query data from a Windows Azure Mobile Service.  Client-side C# developers can write queries like this using LINQ and strongly typed POCO objects, which are then translated into HTTP REST queries that run against a Windows Azure Mobile Service.   Developers don’t have to write or deploy any custom server-side code in order to enable client-side code below to execute and asynchronously populate their client UI: Because Mobile Services is part of Windows Azure, developers can later choose to augment or extend their initial solution and add custom server functionality and more advanced logic if they want.  This provides maximum flexibility, and enables developers to grow and extend their solutions to meet any needs. User Authentication and Push Notifications Windows Azure Mobile Services also make it incredibly easy to integrate user authentication/authorization and push notifications within your applications.  You can use these capabilities to enable authentication and fine grain access control permissions to the data you store in the cloud, as well as to trigger push notifications to users/devices when the data changes.  Windows Azure Mobile Services supports the concept of “server scripts” (small chunks of server-side script that executes in response to actions) that make it really easy to enable these scenarios. Below are some tutorials that walkthrough common authentication/authorization/push scenarios you can do with Windows Azure Mobile Services and Windows 8 apps: Enabling User Authentication Authorizing Users  Get Started with Push Notifications Push Notifications to multiple Users Manage and Monitor your Mobile Service Just like with every other service in Windows Azure, you can monitor usage and metrics of your mobile service backend using the “Dashboard” tab within the Windows Azure Portal. The dashboard tab provides a built-in monitoring view of the API calls, Bandwidth, and server CPU cycles of your Windows Azure Mobile Service.   You can also use the “Logs” tab within the portal to review error messages.  This makes it easy to monitor and track how your application is doing. Scale Up as Your Business Grows Windows Azure Mobile Services now allows every Windows Azure customer to create and run up to 10 Mobile Services in a free, shared/multi-tenant hosting environment (where your mobile backend will be one of multiple apps running on a shared set of server resources).  This provides an easy way to get started on projects at no cost beyond the database you connect your Windows Azure Mobile Service to (note: each Windows Azure free trial account also includes a 1GB SQL Database that you can use with any number of apps or Windows Azure Mobile Services). If your client application becomes popular, you can click the “Scale” tab of your Mobile Service and switch from “Shared” to “Reserved” mode.  Doing so allows you to isolate your apps so that you are the only customer within a virtual machine.  This allows you to elastically scale the amount of resources your apps use – allowing you to scale-up (or scale-down) your capacity as your traffic grows: With Windows Azure you pay for compute capacity on a per-hour basis – which allows you to scale up and down your resources to match only what you need.  This enables a super flexible model that is ideal for new mobile app scenarios, as well as startups who are just getting going.  Summary I’ve only scratched the surface of what you can do with Windows Azure Mobile Services – there are a lot more features to explore.  With Windows Azure Mobile Services you’ll be able to build mobile app experiences faster than ever, and enable even better user experiences – by connecting your client apps to the cloud. Visit the Windows Azure Mobile Services development center to learn more, and build your first Windows 8 app connected with Windows Azure today.  And read this getting started tutorial to walkthrough how you can build (in less than 5 minutes) a simple Windows 8 “Todo List” app that is cloud enabled using Windows Azure Mobile Services. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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  • Are You Meeting Social Customer Service Expectations?

    - by Mike Stiles
    Whether it’s B2B or B2C, one sure path to repeat business is making sure your buyer has a memorably pleasant and successful customer service experience with you. If they get that kind of treatment consistently, that’s called a relationship. And those aren’t broken easily. Social customer service, driven by integrated SRM (social relationship management) technology, is the venue that can effectively connect customers not only to the brand, but to other customers. Positive experiences, once administered, don’t just rest with the recipient. They’re published in the form of public raves and peer-to-peer recommendation, a force far more actionable than push advertising. What’s more, your customers have come to expect access to you and satisfaction from you using social. An NM Incite study shows 83% of Twitter users and 71% of Facebook users expect to get an answer from brands the same day they post to them on their social assets. To make sure you’re responding, you’ve got to have a tech platform that’s set up to moderate and alert so you’ll know ASAP a customer needs help. The more integrated your social enterprise is, the faster you can not only respond, but respond with the answer they’re looking for, because your system is connected to the internal resources that can surface the answer or put wheels in motion to rectify the situation in the shortest amount of time possible. But if you go to the necessary lengths to make sure your customers feel valued and important, will they really reward you? The study says 71% of consumers who got quick and effective responses from companies they contacted via social were more likely to recommend the brand to their friends and followers. So yes, sweeping people off their feet pays big dividends in terms of word-of-mouth marketing. But you should be keenly aware of the reverse side of that coin. Give people a negative experience, either in real world or virtual customer service, and that message is highly likely to get amplified through social channels faster and louder. Only 36% of the NM Incite study’s respondents reported that their problems were solved quickly and effectively. 36%? That’s hardly an impressive number. It gets worse. 10% never got so much as a response - at all. Going back to the relationship analogy, companies that are this deep in the ditch where customer service is concerned are making their girl or boyfriends really easy for a competitor to steal. Given the technology tools and data available right now for having an intimate knowledge of the customer, what products they’ve purchased, likely problems with those products, effective resolutions to those problems, and follow-up communication to gauge satisfaction, there are fewer excuses than ever for making the lifeblood of your business feel like you couldn’t care less. @mikestiles

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  • Servers / ram for social network- how many?

    - by Marty
    I am launching my social network soon an looking into hosting. The question i am lost is: Do i need separate servers for web vs database vs image handling since there is photo sharing? Or does 1 server handle it all? Also is more ram better? If i get 50GB ram is that better than having 8 gb ram? EDIT: It is PHP codeignitor and MySQL for now. (switch to NoSQL DB later if demand calls fr it.) I will be using memcache also. Concept wise it is similar to yelp, so geographic based with lots of user content and image sharing + live feeds an privacy levels. User plan is open question. Without testing the demand for this i cant give a number. But the concept is unique, no one out there with the set of features i am releasing so it could grow. Ideally I want to plan for handling about 1-2 million views / month from launch. If it goes more than that then I will upgrade.

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