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  • Contractor - Mispaid again - Walked out

    - by MeshMan
    Hi all, I'm wondering whether or not I've done the right thing as a contractor. Basically I'm in to my 3rd month, and my current client messed up the payment in the first month, and I just found out that they are again late in paying me for my 2nd month. It wouldn't be so bad if I wasn't in a bit of a financial situation due to this being my first contract experience. But as a matter of principal, I walked out on them and will be telling them that I will not be going back in until they resolve the pay. Part of me feels as though this was not a very professional thing to do, but I also don't feel that it was very professional for them to mess my payments up, twice in a row. Did I make the right decision? I still want to work for these guys and enjoy the job, but I have a life to attend to that requires finances and I can't afford to keep getting messed up with pay like this. I attempted to phrase the question to be oriented around contractors behaviour around clients that mis-treat them, and as some of the answers that have been posted so far, it's a good discussion. The answers coming in are great around different subjective situations.

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  • Photos being copied all over the place

    - by plua
    We have a rather popular website with plenty of photos. Our whole business depends on our content - and the photos are important in this. We invest a lot of time, effort, and money into taking these pictures. On our website we have clear copyright notices, we have the website name and logo in the photos, and we have a Photo Licensing page which states the prices of licensing our photos. Despite all this, our photos are copied by personal and commercial websites alike. We really want to do something about this. We do not want them to take out the photos and leave it at that. We want them to pay for the usage, as we clearly state on our website. Now a few questions come to mind: Can we legally force them to pay right away? Or are we obligated to first write a "Cease and Desist" letter? Photos are used on websites throughout the world. Are there any worldwide rules for this? Has anybody experience with doing these things outside of their home country? Should we hire a lawyer in any country? Or could a local lawyer contact oversees companies directly?

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  • What service or software should I use to serve advertising on a site with about 120k monthly page views?

    - by JasonBirch
    I have a site that is generating about 120k monthly page views and is being hosted on a shared FreeBSD server where I have access to PHP and MySQL. I am using some custom PHP server-side scripts that give each of my ad networks (AdSense, Tribal Fusion, etc) an adjustable percentage of impressions in each of the ad positions on my pages. I am looking for a better way of managing and measuring the delivery of these ads, and would also like to be able to take direct placements and provide statistics to the clients. I am looking at options including OpenX self-hosted, OpenX community, and Google DoubleClick for Publishers Small Business (DFP), but am having difficulty determining which one will best meet my needs. They all seem to have pretty steep learning curves compared to my simple scripts. What I have taken away so far as the benefit of self-hosting is that I don't have to pay for the service if I exceed a maximum number of ad impressions, while both OpenX Community and DFP have free impression limits. Of course, if I was doing those kind of numbers I'd need to upgrade my hosting account, but I'm not sure even at that point whether it would be cheaper to serve the ads myself than pay for a premium service. Apart from this, I really need insights into what features differentiate these services, why I might want to choose one over another, and if there are any other competing products or service of the same quality that I should look into. Answers from webmasters who have used both (or all three) services and can talk to usability and ease of ad management would be highly appreciated.

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  • which technology or strategy a new / inexperienced freelancer should use to earn profit? [closed]

    - by w3softdev
    this question has re-posted by me in the following group if you find suitable to answer this question then please click on the link attached here or copy paste this in your browser.. http://answers.onstartups.com/questions/32767/which-technology-or-strategy-a-new-inexperienced-freelancer-should-use-to-earn Well it is my very first Question in this section and i really don't know whether my query relate to this section or not. anyway i have some awkward query. (however, it is like a bit story but i guess it is necessary to know some background knowledge of me.) Actually I m fresh recent grad who has just started his freelancing work. In due course i have got a project to develop website for a middle scale business (travel agent). As I don't trust on my client whether he will pay to me in full or not after the completion of website, i want to use cheaper and efficient technology so that how much he would pay I could got at least few units of % of profit. As i have learnt ASP.NET and when I inquired about the expense in Hosting of my website i got the recommendation to develop my web app using the combination PHP and MYSQL instead the asp.net + ms sql. And the problem is I don't know PHP. should I learn PHP and or work in what i m comfortable with and should try to cover whole deserved money. (as it is my first project so i m also advised that i may got some loss in starting but contrary to this i don't want to go in loss and want to earn appropriate profit)

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  • What do you consider standard job perks? [closed]

    - by reseter
    What does a company need to offer you (apart from a fat pay cheque) for you to work for them? I am aware of this question, which is from an employer's perspective. I am interested in your views as employees. To get the discussion started, here is a list off the top of my head (not in any particular order): High-end computer with a huge screen or two. The best software tool money can buy as per Joel's test). That isn't too much to ask given many of the best tools are free (think git). Flexibility is a bonus- if a particular platform/ piece of software is not absolutely required, I would like to pick my OS and IDE. A quality chair Quiet workspace. Open plan is fine as long as there are meeting rooms so that there is no constant chatter going on around me. Spacious workspace. I would rather have more than three inches between my mouse and the person next to me's keyboard. Food and drink at work. Many companies these days have fruit baskets, biscuits, etc available to their employees, some even offer free lunch. Education. If my employer wants my skills to stay up-to-date, they should at the very least understand I need time to learn. If they want to pay for my books and conference registration fees, I am more than happy to accept. Other options include organizing internal knowledge exchange days or inviting speakers from outside. Flexible hours/ option to work from home is a bonus

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  • Developer Training – Difficult Questions and Alternative Perspective – Part 3

    - by pinaldave
    Developer Training - Importance and Significance - Part 1 Developer Training – Employee Morals and Ethics – Part 2 Developer Training – Difficult Questions and Alternative Perspective - Part 3 Developer Training – Various Options for Developer Training – Part 4 Developer Training – A Conclusive Summary- Part 5 Congratulations!  You are now a fully trained developer!  You spent hours in a classroom, watching webinars, and reading materials.  You are now more educated and more prepared than ever before.  Now what? Stay or Quit The simple answer is that you now have two options – stay where you are or move on to a new job.  Even though you might now be smarter than you have ever felt before, this can still be a tough decision to make.  You feel extra trained and ready for a promotion or a raise, but you and your employer might not see eye to eye on this issue.  The logical conclusion is to go on a job hunt, but that might not be the most ethical thing to do. Click Image to Enlarge Manager’s Perspective Click Image to Enlarge Try to see the issue from your manager’s perspective.  You feel that you have just spent a lot of time and energy getting trained, and you should be rewarded.  But they have invested their time and energy in you.  They might see the training as a way to help you complete the goals they require from you, or as a way to help you complete tasks that will ultimately end in a reward or promotion. Moral Compass As in most cases, honesty is the best policy.  Be open with your manager about your expectations, and ask them to explain their goals.  When there is open and honest communication, everyone can walk away happy.  If you’re unable to discuss with your manager for one reason or another, just try to keep the company policy in mind and follow your own moral compass.  If all else fails, and your company is unwilling to make allowances for your new value, offer to pay the company back for the training before moving on your way. Whether you stay at your old job or move on to a new one, you are still faced with the question of what you’re going to do with all your new knowledge.  If you feel comfortable, offer to train others around you who are interested in the same subject.  This can look very good on your resume, and if you are working in a team environment it is sure to help you in the long run! What Next? You can even offer to train other trainers at the company – managers, those above you, or even report back to your original trainer about how your education is helping you in the work place.  Obviously this should be completely voluntary on the trainer’s part.  Taking advice from a “newbie” may not be their favorite idea, but it could also show the company that you are open to expanding your horizons and being helpful to everyone around you. Last in Line for Opportunity Click Image to Enlarge At this time, let us address a subject related to training and what to do with it – what if you are always overlooked for training?  This can as thorny a problem as receiving training in the first place.  The best advice is to let your supervisors know that you are always open to training and very interested in certain topics.  If you are consistently passed over, be patient.  Your turn will probably come, but the company as a whole has to focus on other problems at the moment.  If you feel that there are more personal issues at play, be sure to bring this up with your supervisor in a calm and professional manager so that everything can be worked out best for both parties. You, Yourself and Your Future! If all else fails, offer to pay for training yourself.  Perhaps money problems are at the root of being passed over.  Even if there are other reasons, offering to pay your own way shows your dedication and could work out well for you in the long run.  Always remember – in life you have to go out and make your own way, you cannot always sit and wait for things to land in your lap. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Developer Training, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Poor Customer Service Example

    - by MightyZot
    Lately I have been frustrated by examples of poor customer service. At least one is worth writing about because I don’t think companies realize the effects of their service policies on loyal customers. Bad Customer Service Example #1 Recently, I received an offer in the mail from my cable company, suddenLink. The offer was for an updated TiVo for $12/mo. Normally I ignore offers like this one because I already have the service they’re offering and many times advertisers are offering alternatives to what is already an excellent product offering. I tend to exhibit a high level of loyalty to the products and brands that I use. In this case, we were looking to upgrade our TiVo and this deal is attractive for several reasons: I don’t want to pay a huge amount up-front for the device, so paying a monthly amount for the device is attractive to me. My entertainment is almost all on a single invoice. I’m no longer going to be billed by suddenLink and TiVo. TiVo is still involved, so I am still loyal to the brand I love. I have resisted moving to other DVRs and services for over a decade. I called suddenLink to order the new TiVo and was rewarded with great customer service. In fact, I can’t remember ever getting poor customer service from suddenLink. They are always there to answer my technical support questions and they are very responsive to outages. Then I called TiVo. First of all, I chose the option on the phone system to change or cancel my service, which was consequently met by an inordinate hold time. (I’m calling this time inordinate because I get through very quickly if I want to purchase something.) This is a trend that I’ve noticed with companies – if you want me to be loyal to you, it should be just as easy to cancel your service as it is to purchase it. Because, I should never be cancelling because I am unhappy. And, if you ever want my business again, or more importantly a reference, then you’d better make the exit door open just as easy as the enter door. After quite some time on hold, I talked to “Victor” who was very courteous. Victor canceled my service and then told me that I could keep my current TiVo and transfer recorded programs to it from the new TiVo.  Cool I said, but what about the cost?  He said there was no extra cost.  This was also attractive to me because I paid for my TiVo and it would be good to use it for something at least.  That was four months ago. This month I noticed that TiVo was still charging me for my original service. I was a little upset, but I decided to give them the benefit of the doubt. After all, I am a loyal TiVo customer and I have resisted moving to other solutions for over a decade. I’m sure they will do whatever it takes to keep my business, through TiVo or through suddenLink. After quite some time on hold, I was able to talk to a customer service representative, “Les”. I explained that I am a loyal TiVo customer, but I purchased this deal through my cable provider. I’m still with TiVo, I just wanted a single bill and to take advantage of the pay-over-time option. “Les” told me that he was very sorry to hear that I’m leaving TiVo, to which I responded again that I wasn’t leaving TiVo, I just want one invoice, and to take advantage of the pay-over-time. So, after explaining that I requested a termination of the non-suddenLink account (TiVo can see both of course), I was put on hold again for quite some time while my refund was “approved”.  “Les” said that he could see my cancellation request back in July. Note that it is now November, so they have billed me inappropriately four times. After quite some time, he came back on the line and told me that he was able to “get me most of my money back.” He got approval to refund 90 days. Even though I requested cancellation of one of my accounts, TiVo has that cancellation request on file and they admit overbilling me, I am going to get “most” of my money back. To top this experience off, when we were ready to hang up, “Les” told me that he was sorry to see me go and that he hoped I would come back to TiVo again. Again, I explained to “Les” that I have not left TiVo. I am just paying them through suddenLink. At that point, he went into a small dissertation about how this is a special arrangement they have with suddenLink and very few others. He made me feel like I was doing something wrong. Why should I feel that way? TiVo made the deal with suddenLink, not me, and the deal seemed like a good compromise for me to be able to get what I need. Here is what TiVo Customer Service accomplished on those two calls – I no longer feel like I need to be loyal to the TiVo brand or service. If I had been treated better on these two calls, I would still be recommending TiVo to my friends. They would still be getting revenue from a loyal customer, who paid the same rate for over a decade, and this article wouldn’t be here for you to read. Interesting… In my opinion, if you want brand loyalty, be loyal to your customers!

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  • To refund or not to refund this client?

    - by Mahalia Samuels
    I'd really appreciate your advice on an ongoing project. I presented my client with a proposal and design samples which he approved, and he paid in full instead of the 50% upfront deposit as I'd given him a generous discount. He was then slow in furnishing me with some of the content, but once we did, he expected the website to be finished immediately which was not possible. Because he needed it done urgently, we agreed to try to get it done about 10 working days after the content was provided, but the developer who was helping me let me down. The next week, I completed the website myself and uploaded it to the server on a Friday afternoon. He then calls and texts me on following Sunday while I'm at church to say it's not online (there was probably a problem with his browser). The next morning, I received an email from him demanding a full refund within two days because he couldn't see the website (even though it was live, and I tested it on multiple browsers, a different computer and my phone), and he called me shouting at me because he couldn't access it. Finally when he was able to access it, he was unhappy with a certain detail regarding the slideshow which I began fixing and which was done the next day. He then referred me to another website and said he wanted it to look similar but not identical to it in terms of the layout. He also now wanted to add more features which were not in the original design. I got a designer to work on a new design which I sent to him for review, which if approved would be completed by 15 October, and he approved it last Thursday. He then called me yesterday to say that he wanted to change the design - he only approved it out of impatience. He now wants the website to be more similar to the other website he referred me to and he wants it done before the 15th! Then, he says to me that other people have done websites for him in three days - website's he's complained to me about for lacking dimension because they were just premium themes, whereas we'd designed and coded from scratch. I'm thinking of finishing the website but refunding him in full (or at least the refundable 50%) less domain registration and other non-refundable amounts, just to avoid further escalation of this matter and having him call me next week and say he wants to change it again. These are the applicable terms and conditions as laid out in the agreement: Total amount due for this project is Amount A. Client shall pay Consultant a deposit of Amount B (50% of total amount due for project) in advance before any work commences on the Project. The balance is due within 7 working days of completion of project. Deposit is non-refundable. Should client opt to host elsewhere, applicable transferral fee of Amount C will apply. Estimated project completion time frame is 14 to 30 days from the date Client furnishes Consultant with Brief and all other required media and data, provided that Client has made payment to secure the project. Consultant will make every effort to meet agreed upon due dates. The Client should be aware that failure to submit required information or materials, or last minute changes and excessive changes may cause subsequent delays. Client delays could result in significant delays in delivery of finished work. Major changes in client input or direction or brief will be charged at normal rates. Any work the Client wishes Consultant to create, which is not specified in the attached Proposal will be considered an additional service. Client agrees to pay Consultant for any additional expenses or additional services not included in the attached quotation and proposal if requested by the Client. Web design credit in the name of the Consultant, and link to Consultant’s website shall be placed on the footer of the final Website. Either party may terminate this Agreement by giving 7 days written notice to the other of such termination. In the event that Work is postponed or terminated at the request of the Client, Consultant shall have the right to bill pro rata at full rates for work completed through the date of that request, while reserving all rights under this Agreement. If additional payment is due, this shall be payable within seven days of the Client's written notification to stop work. In the event of termination, the Client shall also pay any expenses incurred by Consultant and the Consultant shall own all rights to the Work. Advice please?

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  • Question About Example In Robert C Martin's _Clean Code_

    - by Jonah
    This is a question about the concept of a function doing only one thing. It won't make sense without some relevant passages for context, so I'll quote them here. They appear on pgs 37-38: To say this differently, we want to be able to read the program as though it were a set of TO paragraphs, each of which is describing the current level of abstraction and referencing subsequent TO paragraphs at the next level down. To include the setups and teardowns, we include setups, then we include the test page content, and then we include the teardowns. To include the setups, we include the suite setup if this is a suite, then we include the regular setup. It turns out to be very dif?cult for programmers to learn to follow this rule and write functions that stay at a single level of abstraction. But learning this trick is also very important. It is the key to keeping functions short and making sure they do “one thing.” Making the code read like a top-down set of TO paragraphs is an effective technique for keeping the abstraction level consistent. He then gives the following example of poor code: public Money calculatePay(Employee e) throws InvalidEmployeeType { switch (e.type) { case COMMISSIONED: return calculateCommissionedPay(e); case HOURLY: return calculateHourlyPay(e); case SALARIED: return calculateSalariedPay(e); default: throw new InvalidEmployeeType(e.type); } } and explains the problems with it as follows: There are several problems with this function. First, it’s large, and when new employee types are added, it will grow. Second, it very clearly does more than one thing. Third, it violates the Single Responsibility Principle7 (SRP) because there is more than one reason for it to change. Fourth, it violates the Open Closed Principle8 (OCP) because it must change whenever new types are added. Now my questions. To begin, it's clear to me how it violates the OCP, and it's clear to me that this alone makes it poor design. However, I am trying to understand each principle, and it's not clear to me how SRP applies. Specifically, the only reason I can imagine for this method to change is the addition of new employee types. There is only one "axis of change." If details of the calculation needed to change, this would only affect the submethods like "calculateHourlyPay()" Also, while in one sense it is obviously doing 3 things, those three things are all at the same level of abstraction, and can all be put into a TO paragraph no different from the example one: TO calculate pay for an employee, we calculate commissioned pay if the employee is commissioned, hourly pay if he is hourly, etc. So aside from its violation of the OCP, this code seems to conform to Martin's other requirements of clean code, even though he's arguing it does not. Can someone please explain what I am missing? Thanks.

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  • DIV overlap on top of submit order INPUT button not working right in IE7

    - by Lauren
    I created a test account at www.avaline.com: username: [email protected] pass:test02 I'll keep the account around so you can see what's going on with this submit button without going through the registration process (and needing to fill in a fake address, etc). If logging in doesn't work, you can create your own test account though. Make sure at least one item is in your shopping cart, hit "proceed to checkout", and check off "PayPal" as your payment method (this way the payment won't go through for testing purposes). Once you're on the "review and submit" page, in IE7 (at least), hover over the "pay with Paypal" button, and you'll see that the cursor is a hand when you hover over the text or the button border, but it's a regular arrow when you hover over the button part. If you try clicking on the arrow-cursor area, you'll get the error that you should see...but if you click on the hand-cursor area, you get redirected to the paypal page. In FF, the #hidSubm DIV covers the "Pay with Paypal" button. Why isn't it working in IE7?

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  • Is there a fingerprint reader api/sdk?

    - by Nir
    I need to read the user's fingerprint from my application. What I really want is a simple SDK that works with a lot of inexpensive fingerprint readers but I can deal with something that works only with one specific model if that model is cheap and available worldwide. And it has to be royalty-free, I can pay for a development license but if I have to pay for each installation I just can't use it. What I'm doing has no relation to login or encryption, so the software included with the reader will probably be useless to me.

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  • What video conferencing software is suitable for communicating with clients?

    - by Nick Retallack
    You're working freelance with several small remote clients and you want to have a meeting via webcam. What do you use? Please consider price, video quality, and minimum hassle for the clients. I'd prefer my clients don't have to pay anything or install anything for it to work. I'm already serving VNC in a Java applet, so something like that would be nice. Skype is awesome, and oovoo looks great, but I'd like to have more than one client on the line at once without them having to pay a subscription too. Something like Ustream.com or Justin.tv would be nice, but it would be better if all parties could talk. Related Questions: Can someone suggest free video conferencing tools

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  • Is a masters degree overkill?

    - by Chris
    After reading the responses to Is a College/University Degree Still Relevant?, I'd then ask, once you complete a university technology degree, would pursuing a masters in the field be worth it? Or is the experience you would gain working for those two years be more valuable? Or is a masters degree something that is more valuable after one has a few years of real-world experience after their undergrad? And what career doors would a masters open, and which would they possibly close? Keeping in mind this discussion on higher pay for advanced degrees, I'd rate whether a masters is worthwhile by both the pay one would get, but also more importantly, how enjoyable the job would be, and the types available (research only? development? management?).

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  • ASP.NET MVC: Triggering an action before posting to Paypal payment gateway

    - by ajbeaven
    I'm in the middle of developing an e-commerce site that is using Paypal as it's payment gateway. All I want to do is run some code before the user heads off to Paypal to pay for their order, but I have no idea how to do it. The user should click a submit button, changes are made (in this case, the status of the order), and then the user is redirected to the payment gateway. Eg: [AcceptVerbs(HttpVerbs.Post)] public ActionResult GoToPaypal(FormCollection collection) { //change order status //send user to paypal where they pay for their order } So my question is how do you do application stuff and then redirect to paypal's payment gateway? Example HTML and C# would be lovely :)

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  • Generic Method to find the tuples used for computation in Postgres?

    - by Rahul
    If I have a table col1 | name | pay ------+------------------+------ 1 | Steve Jobs | 1006 2 | Mike Markkula | 1007 3 | Mike Scott | 1978 4 | John Sculley | 1983 5 | Michael Spindler | 1653 The user executes a sum query which sums the pay of people getting paid more than $1500. Is there a way to also implicitly know which tuples have been used which satisfy the condition for sum ? I know you can separately write another query to just return the primary key ids which satisfy the condition. But, Is there any other way to do that in the same query ? probably rewrite the query in some way ? or... any suggestion ?

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  • What is the "official" place for community support for the Mere Mortals .NET framework?

    - by Ryan Hayes
    My team is using the Mere Mortals .NET framework from Oak Leaf. Being used to working with primarily open source software, I found it excruciatingly painful to find ANY community support for MM.NET. When I asked if there was any, the only place I was given to look for support was Universal Thread, which is a site which requires a membership for search and archived questions. It seems like a third party, pay-for site should not be the primary source of support for anything like this, especially MM.NET which costs $700 per developer. It doesn' to me like an entire community around MM.NET would choose to all pay on top of the license just to use a forum. If not Universal Thread, then what is the "official" place to find support for the Mere Mortals .NET framework?

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  • What is a reasonly priced map API solution for a startup?

    - by Kevin
    I've been developing my application with Google Maps and the wonderful rails plugin for it, expecting to find that when I put my app into production that the commercial licensing wouldn't be too expensive. Then I found out it cost $10,000/year, no exceptions so far. http://www.47hats.com/2009/07/google-maps-the-10k-gotcha/ That's not a terrible price to pay for unlimited usage when your site becomes successful, but for those of us trying to build something from the ground up, that's a hefty price to pay. I've looked at Bing and Yahoo but they're very wishy-washy with what ballpark the pricing is. That on top of the fact I have to ditch my nice rails plugin YM4R for Google maps... Is anyone out there using a map API solution that doesn't cost an arm and a leg to get started with in a commercial aspect? I don't mind not using a plugin, I just need something that will work and is cost affordable in the beginning.

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  • How to deny payment via PayPal IPN?

    - by Nick
    Hello all, I need to create dynamic 'Pay Now' buttons on my site, and PayPal says the way to do this is via an HTML FORM with preset variables for the price, currency, and item of the purchase. I use PayPal IPN to notify me when a payment has complete. However, what's to stop someone from modifying the query parameters of the Pay Now button to change the price? Some people have told me to redirect the button through a PHP file that sends you to a PayPal payment page with the parameters in place, but the price could just as easily be manipulated in the Web browser's address bar. My question is, how can I deny a payment if the information I receive from PayPal's IPN service is invalid (if the price doesn't match our records)? I'm quite confused and couldn't find any documentation on what I'm looking for. Hopefully, you guys can help. Thanks!

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  • Monetary Escrow Recommendation

    - by buzzappsoftware
    We are a software development company. We need to establish a monetary escrow for one of our clients. The idea is they pay for the whole fixed bid project up front. However, the money is not released to us until agreed upon milestones have been met. This is very similar to the system Elance uses. From our side, we need to protect ourselves in the event we complete a client's project and by the time that happens they cannot pay for one reason or another. Thank you for your time. All help appreciated.

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  • PPV Code Review - Is it good idea?

    - by user93422
    I believe in (solo) code reviews a lot. But I am in a one-developer-shop now. I would like to have my code reviewed, and willing to pay money for it. Question: Is there a place where I can have my code reviewed for money? Note: I understand that most of us are willing to review some one else code for free, but there is a limit to how much code one (e.g. I) is willing to review for free before getting bored. Question: Is it good idea to pay 3d party to do my code-reviews?

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  • Printing elements of array using ERB

    - by Keva161
    I'm trying to print a simple array defined in my controller into my view with a new line for each element. But what it's doing is printing the whole array on one line. Here's my controller: class TodosController < ApplicationController def index @todo_array = [ "Buy Milk", "Buy Soap", "Pay bill", "Draw Money" ] end end Here's my view: <%= @todo_array.each do |t| %> <%= puts t %><\br> <% end %> Here's the result: <\br> <\br> <\br> <\br> ["Buy Milk", "Buy Soap", "Pay bill", "Draw Money"]

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