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  • Developing a Cost Model for Cloud Applications

    - by BuckWoody
    Note - please pay attention to the date of this post. As much as I attempt to make the information below accurate, the nature of distributed computing means that components, units and pricing will change over time. The definitive costs for Microsoft Windows Azure and SQL Azure are located here, and are more accurate than anything you will see in this post: http://www.microsoft.com/windowsazure/offers/  When writing software that is run on a Platform-as-a-Service (PaaS) offering like Windows Azure / SQL Azure, one of the questions you must answer is how much the system will cost. I will not discuss the comparisons between on-premise costs (which are nigh impossible to calculate accurately) versus cloud costs, but instead focus on creating a general model for estimating costs for a given application. You should be aware that there are (at this writing) two billing mechanisms for Windows and SQL Azure: “Pay-as-you-go” or consumption, and “Subscription” or commitment. Conceptually, you can consider the former a pay-as-you-go cell phone plan, where you pay by the unit used (at a slightly higher rate) and the latter as a standard cell phone plan where you commit to a contract and thus pay lower rates. In this post I’ll stick with the pay-as-you-go mechanism for simplicity, which should be the maximum cost you would pay. From there you may be able to get a lower cost if you use the other mechanism. In any case, the model you create should hold. Developing a good cost model is essential. As a developer or architect, you’ll most certainly be asked how much something will cost, and you need to have a reliable way to estimate that. Businesses and Organizations have been used to paying for servers, software licenses, and other infrastructure as an up-front cost, and power, people to the systems and so on as an ongoing (and sometimes not factored) cost. When presented with a new paradigm like distributed computing, they may not understand the true cost/value proposition, and that’s where the architect and developer can guide the conversation to make a choice based on features of the application versus the true costs. The two big buckets of use-types for these applications are customer-based and steady-state. In the customer-based use type, each successful use of the program results in a sale or income for your organization. Perhaps you’ve written an application that provides the spot-price of foo, and your customer pays for the use of that application. In that case, once you’ve estimated your cost for a successful traversal of the application, you can build that into the price you charge the user. It’s a standard restaurant model, where the price of the meal is determined by the cost of making it, plus any profit you can make. In the second use-type, the application will be used by a more-or-less constant number of processes or users and no direct revenue is attached to the system. A typical example is a customer-tracking system used by the employees within your company. In this case, the cost model is often created “in reverse” - meaning that you pilot the application, monitor the use (and costs) and that cost is held steady. This is where the comparison with an on-premise system becomes necessary, even though it is more difficult to estimate those on-premise true costs. For instance, do you know exactly how much cost the air conditioning is because you have a team of system administrators? This may sound trivial, but that, along with the insurance for the building, the wiring, and every other part of the system is in fact a cost to the business. There are three primary methods that I’ve been successful with in estimating the cost. None are perfect, all are demand-driven. The general process is to lay out a matrix of: components units cost per unit and then multiply that times the usage of the system, based on which components you use in the program. That sounds a bit simplistic, but using those metrics in a calculation becomes more detailed. In all of the methods that follow, you need to know your application. The components for a PaaS include computing instances, storage, transactions, bandwidth and in the case of SQL Azure, database size. In most cases, architects start with the first model and progress through the other methods to gain accuracy. Simple Estimation The simplest way to calculate costs is to architect the application (even UML or on-paper, no coding involved) and then estimate which of the components you’ll use, and how much of each will be used. Microsoft provides two tools to do this - one is a simple slider-application located here: http://www.microsoft.com/windowsazure/pricing-calculator/  The other is a tool you download to create an “Return on Investment” (ROI) spreadsheet, which has the advantage of leading you through various questions to estimate what you plan to use, located here: https://roianalyst.alinean.com/msft/AutoLogin.do?d=176318219048082115  You can also just create a spreadsheet yourself with a structure like this: Program Element Azure Component Unit of Measure Cost Per Unit Estimated Use of Component Total Cost Per Component Cumulative Cost               Of course, the consideration with this model is that it is difficult to predict a system that is not running or hasn’t even been developed. Which brings us to the next model type. Measure and Project A more accurate model is to actually write the code for the application, using the Software Development Kit (SDK) which can run entirely disconnected from Azure. The code should be instrumented to estimate the use of the application components, logging to a local file on the development system. A series of unit and integration tests should be run, which will create load on the test system. You can use standard development concepts to track this usage, and even use Windows Performance Monitor counters. The best place to start with this method is to use the Windows Azure Diagnostics subsystem in your code, which you can read more about here: http://blogs.msdn.com/b/sumitm/archive/2009/11/18/introducing-windows-azure-diagnostics.aspx This set of API’s greatly simplifies tracking the application, and in fact you can use this information for more than just a cost model. After you have the tracking logs, you can plug the numbers into ay of the tools above, which should give a representative cost or in some cases a unit cost. The consideration with this model is that the SDK fabric is not a one-to-one comparison with performance on the actual Windows Azure fabric. Those differences are usually smaller, but they do need to be considered. Also, you may not be able to accurately predict the load on the system, which might lead to an architectural change, which changes the model. This leads us to the next, most accurate method for a cost model. Sample and Estimate Using standard statistical and other predictive math, once the application is deployed you will get a bill each month from Microsoft for your Azure usage. The bill is quite detailed, and you can export the data from it to do analysis, and using methods like regression and so on project out into the future what the costs will be. I normally advise that the architect also extrapolate a unit cost from those metrics as well. This is the information that should be reported back to the executives that pay the bills: the past cost, future projected costs, and unit cost “per click” or “per transaction”, as your case warrants. The challenge here is in the model itself - statistical methods are not foolproof, and the larger the sample (in this case I recommend the entire population, not a smaller sample) is key. References and Tools Articles: http://blogs.msdn.com/b/patrick_butler_monterde/archive/2010/02/10/windows-azure-billing-overview.aspx http://technet.microsoft.com/en-us/magazine/gg213848.aspx http://blog.codingoutloud.com/2011/06/05/azure-faq-how-much-will-it-cost-me-to-run-my-application-on-windows-azure/ http://blogs.msdn.com/b/johnalioto/archive/2010/08/25/10054193.aspx http://geekswithblogs.net/iupdateable/archive/2010/02/08/qampa-how-can-i-calculate-the-tco-and-roi-when.aspx   Other Tools: http://cloud-assessment.com/ http://communities.quest.com/community/cloud_tools

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  • Buy iPhone 4 Without Contract: $599 (AT&T) and $699 (Verizon)

    - by Gopinath
    Purchasing iPhone without a contract is a good option when you are planning to gift it to someone or going to use it outside US. Both AT&T and Verizon lets you iPhone 4 without a contract but this information is buried deep under blurred text in FAQs and agreements.  Here is the pricing information of AT&T and Verizon iPhone 4 without contract AT&T iPhone 4 16 GB without contract – $599.99 AT&T iPhone 4 32 GB without contract – $699.99 Verizon iPhone 4 16 GB without contract – $649.99 Verizon iPhone 4 32 GB without contract – $749.99 This information is seen on the bottom of Apple’s iPhone purchase page and on Verizon’s frequently asked questions about the iPhone 4 page. Screenshots embedded below I live in India and I’m happy to know the price at which  I can buy an authentic iPhone 4 without contract . Now I can ask my friends to gift an iPhone 4 for me iphone cc image credit: flickr/williamhook This article titled,Buy iPhone 4 Without Contract: $599 (AT&T) and $699 (Verizon), was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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  • Which cloud hosting should I use? [closed]

    - by Alyssa Marie Isk
    Possible Duplicate: How to find web hosting that meets my requirements? If anyone wants to get some real life karma by giving a tiny non-profit pointers, please advise! I posted a thread about our website with highly variable traffic (www.WorldOceansDay.org). The event is on June 8th, and the traffic goes from 100-400/day in the off-season, to about 200,000 trying to access the site at any one time on June 8th. It's a Wordpress site hosted on GoDaddy shared hosting and predictably crashed horribly. From the internet's feedback, we've decided to move to a cloud server to handle the traffic, but I'm a huge newbie and I don't have very reliable mentorship, so I'm turning to crowdsourcing. We're trying to decide between Amazon Web Services and RackSpace Cloud servers. Our sys admin consultant also suggested GoDaddy's new 4GH but I have had such incredibly bad experiences with GoDaddy thus far that I am hesitant. From what I've read on the internet, RackSpace might be cheaper? Would AWS totally break the bank? We don't have a ton of money to spend on hosting. We'll also be using CloudFlare to cache and serve the pages since they're dynamic. I've found a few AWS & RackSpace calculators but I am not 100% on how to find those numbers... GoDaddy? Google Analytics? AWS calc is here: http://calculator.s3.amazonaws.com/calc5.html Rackspace is on the right: http://www.rackspace.com/cloud/cloud_hosting_products/servers/pricing/?0a313380 If anyone can help, or through some miracle feels like walking me through this, I would be incredibly appreciative.

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  • David Cameron addresses - The Oracle Retail Week Awards 2012

    - by user801960
    The Oracle Retail Week Awards 2012 were last night. In case you missed the action the introduction video for the Oracle Retail Week Awards 2012 is below, featuring interviews with UK Prime Minister David Cameron, Acting Editor of Retail Week George MacDonald, the judges for the awards and key figureheads in British retail. Check back on the blog in the next couple of days for more videos, interviews and insights from the awards. Oracle Retail and "Your Experience Platform" Technology is the key to providing that differentiated retail experience. More specifically, it is what we at Oracle call ‘the experience platform’ - a set of integrated, cross-channel business technology solutions, selected and operated by a retail business and IT team, and deployed in accordance with that organisation’s individual strategy and processes. This business systems architecture simultaneously: Connects customer interactions across all channels and touchpoints, and every customer lifecycle phase to provide a differentiated customer experience that meets consumers’ needs and expectations. Delivers actionable insight that enables smarter decisions in planning, forecasting, merchandising, supply chain management, marketing, etc; Optimises operations to align every aspect of the retail business to gain efficiencies and economies, to align KPIs to eliminate strategic conflicts, and at the same time be working in support of customer priorities.   Working in unison, these three goals not only help retailers to successfully navigate the challenges of today (identified in the previous session on this stage) but also to focus on delivering that personalised customer experience based on differentiated products, pricing, services and interactions that will help you to gain market share and grow sales.

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  • CloudBerry Online Backup 1.5 for Windows Home Server

    - by The Geek
    Overview CloudBerry Online Backup version 1.5 is a front end application for Amazon S3 storage for backing up your Windows Home Server data. It makes backing up your essential data to Amazon S3 an easy process in the event the disaster strikes. Installation You install the Cloudberry Addin as you do for any addins for Windows Home Server. On a PC on your network, browse to the shared folders on your server and open the Add-Ins folder and copy over WHS_CloudBerryOnlineBackupSetup_v1.5.0.81S3o.msi (link below), then close out of the folder. Next launch the Windows Home Server Console, click Settings, then Add-Ins. Click on the Available tab and click the Install button. It installs very quickly, and when you get the Installation Succeeded dialog click OK. You will lose connection through the Console, just click OK, then reconnect. After reconnecting, you’ll see CloudBerry Backup has been installed, and you can begin using it. You can setup a backup plan right away or find out what’s new with version 1.5. Amazon S3 Account If you don’t already have an Amazon S3 account, you’ll be prompted to create a new one. Click on the Create an account hyperlink, which takes you to the Amazon S3 page where you can sign up. After reviewing the functionality of Amazon S3, click on the Sign Up for Amazon S3 button. Enter in your contact information and accept the Amazon Web Services Customer Agreement. You’re then shown their pricing for storage plans. The amount of storage space you use will depend on your needs. It’s relatively cheap for smaller amounts of data. Just keep in mind the more data you store and download, the more S3 is going to cost. Note: Amazon S3 is introducing Reduced Redundancy Storage which will lower the cost of the data stored on S3. CloudBerry 1.5 will support this new feature. You can find out more about this new pricing structure. Note: Keep in mind that after you first sign up for an Amazon S3 account, it can take up to 24 hours to be authorized. In fact, you may want to sign up for the S3 account before installing the Add-In. After you sign up for your S3 Account, you’ll be given access credentials which you can enter in and create a Storage Bucket name. Features & Use CloudBerry is wizard driven, straight-forward and easy to use. Here we take a look at creating a backup plan. To begin, click on the Setup Backup Plan button to kick off the wizard. Select your backup mode based on the amount of features you want. In our example we’re going to select Advanced Mode as it offers more features than Simple Mode. Select your backup storage account or create a new one. You can select a default account by checking Use currently selected account as default. Now you can go through and select the files and folders you want to backup from your home server. Check the box Show physical drives to get more of a selection of files and folders. This also allows you to backup files from your data drive as well. It has full support for drive extenders so you can backup your shares as well. The cool thing about Cloudberry is it allows you to drill down specific files and folders unlike other WHS backup utilities. Next you can use advanced filters to specify files and/or folders to skip if you want. There are compression and encryption options as well. This will save storage space, bandwidth, and keep your data secure. Purge Options allow you to customize options for getting rid of older files. You can also select the option to delete files from the S3 service that have been deleted locally. Be careful with this option however, as you won’t be able to restore files if you delete them locally. You have some nice scheduling options from running backups manually, specific date and time, or recurring daily, weekly or monthly. Receive email notifications in all cases or when a backup fails. This is a good option so you know if things were successful or something failed, and you need to back it up manually. Email notifications… Give your plan a name… Then if the summary page looks good you can continue, or still go back at this point if something doesn’t look correct and needs adjusting. That’s it! You’re ready to go, and you have an option to start your first backup right away. After you’ve created a backup plan, you can go in and edit, delete, view history, or restore files. Restoring Files using CloudBerry To restore data from your backups kick off the Restore Wizard and select the backup to restore from. You can select the last backup, a specific point in time, or manually browse through the files. Browse through the directory and select the files you need to restore. Choose the destination to restore the files to. You can select from the original location, a specific location, to overwrite existing files, or set the location as the default for future restores. If the files are encrypted, enter in the correct passwords. If the summary looks good, click on Next to start the restore process. You’ll be shown a progress bar at the bottom of the screen while the files are restored. After the process has completed, close out of the Restore Wizard. In this example we restored a couple of music files to the desktop of Windows Home Server… But as shown above you can save them to the original location, other network locations, or WHS shared folders. This can make it a lot easier to keep track of files you’ve restored. You can also access different options for CloudBerry by clicking Settings in WHS Console then CloudBerry Backup. Here you can set up a new storage account, check for updates, app options, Diagnostics, and send feedback. Under Options there are several settings you can tweak to get the best experience for your WHS backups. CloudBerry Web Interface Another nice feature is the CloudBerry Web Interface so you can access your data from anywhere you have an Internet connection. To check it out in WHS Console, click on the Backup Web Interface link…you’ll probably want to bookmark the link in your favorite browser. Note: This feature is still in beta and at the time of this review, the Web Interface wasn’t up and running so we weren’t able to test it out. Performance The Cloudberry app works very well through the Windows Home Server Console. The amount of time it takes to backup or restore your data will depend on the speed of your Internet connection and size of the files. In our tests, backing up 1GB of data to the Amazon S3 account took around an hour, but we were running it on a DSL with limited upload speeds so your mileage will vary. Product Support In our experience, the team at CloudBerry offered great support in a timely manner when contacting them. You can fill out a help request through a form on their website and they also have a community forum. Conclusion We were very pleased with CloudBerry Online Backup for WHS. It’s wizard driven interface makes it extremely easy to use, and offers comprehensive backup choices for your Amazon S3 account. CloudBerry will only backup files that have been modified, so if files haven’t been changed, they won’t be backed up again.They offer a free 15 day trial and is $29.99 after that for a full license. Once you buy the app you own it, and charges to your S3 account will vary depending on the amount of data you upload. If you’re looking for an effective and easy to use front end application to backup your Windows Home Server data to your Amazon S3 account, CloudBerry is a recommended affordable choice. Download CloudBerry for Windows Home Server Sign Up For Amazon S3 Account Rating Installation: 9 Ease of Use: 8 Features: 8 Performance: 8 Product Support: 8 Similar Articles Productive Geek Tips Restore Files from Backups on Windows Home ServerGMedia Blog: Setting Up a Windows Home ServerBackup Windows Home Server Folders to an External Hard DriveBackup Your Windows Home Server Off-Site with Asus WebstorageRemove a Network Computer from Windows Home Server TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 VMware Workstation 7 Acronis Online Backup Sculptris 1.0, 3D Drawing app AceStock, a Tiny Desktop Quote Monitor Gmail Button Addon (Firefox) Hyperwords addon (Firefox) Backup Outlook 2010 Daily Motivator (Firefox)

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  • Not Playing Nice Together

    - by David Douglass
    One of the things I’ve noticed is that two industry trends are not playing nice together, those trends being multi-core CPUs and massive hard drives.  It’s not a problem if you keep your cores busy with compute intensive work, but for software developers the beauty of multi-core CPUs (along with gobs of RAM and a 64 bit OS) is virtualization.  But when you have only one hard drive (who needs another when it holds 2 TB of data?) you wind up with a serious hard drive bottleneck.  A solid state drive would definitely help, and might even be a complete solution, but the cost is ridiculous.  Two TB of solid state storage will set you back around $7,000!  A spinning 2 TB drive is only $150. I see a couple of solutions for this.  One is the mainframe concept of near and far storage: put the stuff that will be heavily access on a solid state drive and the rest on a spinning drive.  Another solution is multiple spinning drives.  Instead of a single 2 TB drive, get four 500 GB drives.  In total, the four 500 GB drives will cost about $100 more than the single 2 TB drive.  You’ll need to be smart about what drive you place things on so that the load is spread evenly.  Another option, for better performance, would be four 10,000 RPM 300 GB drives, but that would cost about $800 more than the singe 2 TB drive and would deliver only 1.2 TB of space. All pricing based on Microcenter as of March 14, 2010.

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  • Distinction between Cloud Servers and VPS

    - by Frank V
    What is the distinction between a Cloud based host and a VPS? I talked to a Rackspace Cloud sales person for around 45 minutes and never came to a real conclusion on this. So, to elaborate on my question a bit -- what benefits might a "cloud" server provide me versus a VPS provider such as Linode and vice versa -- what benefits would a VPS provide over a cloud provider? From what I've been able to ascertain, when you host on a cloud (with Rackspace Cloud) you get a instance of Linux in which you install software and such (a LAMP, for instance). From what I can figure, if the instance is running, I am charged and the pricing on Rackspace (according to what I understood from the sales rep) comes out to about $20 a month.... I was thinking a cloud customer pays per processing hours -- so if your app just sits there, no charges are incurred. Does one not pay of the cloud instance is shut down, perhaps? A similar questions to what I'm asking but not exactly it: Understanding: cloud-server, cloud-hosting, cloud-computing, the cloud What is the difference between vps and cloud hosting

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  • News about Oracle Documaker Enterprise Edition

    - by Susanne Hale
    Updates come from the Documaker front on two counts: Oracle Documaker Awarded XCelent Award for Best Functionality Celent has published a NEW report entitled Document Automation Solution Vendors for Insurers 2011. In the evaluation, Oracle received the XCelent award for Functionality, which recognizes solutions as the leader in this category of the evaluation. According to Celent, “Insurers need to address issues related to the creation and handling of all sorts of documents. Key issues in document creation are complexity and volume. Today, most document automation vendors provide an array of features to cope with the complexity and volume of documents insurers need to generate.” The report ranks ten solution providers on Technology, Functionality, Market Penetration, and Services. Each profile provides detailed information about the vendor and its document automation system, the professional services and support staff it offers, product features, insurance customers and reference feedback, its technology, implementation process, and pricing.  A summary of the report is available at Celent’s web site. Documaker User Group in Wisconsin Holds First Meeting Oracle Documaker users in Wisconsin made the first Documaker User Group meeting a great success, with representation from eight companies. On April 19, over 25 attendees got together to share information, best practices, experiences and concepts related to Documaker and enterprise document automation; they were also able to share feedback with Documaker product management. One insurer shared how they publish and deliver documents to both internal and external customers as quickly and cost effectively as possible, since providing point of sale documents to the sales force in real time is crucial to obtaining and maintaining the book of business. They outlined best practices that ensure consistent development and testing strategies processes are in place to maximize performance and reliability. And, they gave an overview of the supporting applications they developed to monitor and improve performance as well as monitor and track each transaction. Wisconsin User Group meeting photos are posted on the Oracle Insurance Facebook page http://www.facebook.com/OracleInsurance. The Wisconsin User Group will meet again on October 26. If you and other Documaker customers in your area are interested in setting up a user group in your area, please contact Susanne Hale ([email protected]), (703) 927-0863.

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  • Is there a Unix/Linux platform equivalent to Telligent Community?

    - by Scott A. Lawrence
    Telligent Community combines blogs, wikis, forums, and file-sharing capabilities into a single product with single sign-on, using all Microsoft technologies. Is there an equivalent offering that runs on Unix/Linux? Or would I have to pick and choose individual product offerings and figure out another option for single sign-on across them? Are there plug-ins for something like WordPress or MovableType that might add the necessary functionality? A friend of mine is looking to add a "members-only" area to her company's website, and since they're hosted on Dreamhost (and can't afford StackExchange pricing yet), I'm trying to find other options for them.

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  • Is there a way to make Apple Mail work well with Exchange server calendar?

    - by Joshua Frank
    My office uses Macs, but most of our clients use Windows and Outlook. Whenever people send invitations from Apple Mail to a Windows/Outlook machine, the invitations are garbled and look nothing like the nicely formatted invitations that Outlook people are used to. We also have no tools to view shared calendars, so we can choose mutually open time slots, and other useful calendar features that Outlook has and Apple Mail seems not to. So is there a plugin or third party program that will give Apple Mail the nice calendar features of Outlook? (By the way, I've looked into actually buying Outlook for Mac, and the pricing is kind of prohibitive, because you MUST buy the whole Office Suite, which we already have, there's no upgrade path, and there's no volume discounting.)

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  • Associating multiple data with a single entry in Open Office Base

    - by idyllhands
    I'm trying to build a database that I can use to track prices of groceries on certain dates. My problem is that I cannot figure out how to have a single entry associate with multiple data. For example, carrots. The index would be carrots. Then, a few categorizing fields (ie, Produce|Vegetable) Then, I can enter a price, date that the price was valid, store that was selling for said price, etc. And the next time I buy carrots, I can just add a new set of pricing data that would be associated with the original carrots entry. I know very little about database building, so if anyone has something I could just modify, I would greatly appreciate it. Alternatively, a step by step tutorial would be great.

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  • Dell R510 vs R710

    - by AX1
    Hello, the Dell R510 and R710 can both hold regular configurations (e.g. X5650, 24 GB RAM, etc.) and these usually come out to about the same price. Is there a particular reason why one would choose the R510 over the R710 or vice versa? There really appears a lack of differentiating factors. The only 'major' factor I found, which doesn't apply to me though, is that the R510 can hold up to 12 3.5in HDDs while the R710 (which is slightly more expensive) can only hold up to 6 3.5in HDDs. Maybe you guys have some input and bought either of these machines (or both) to shed some light on other differences and why someone should choose one over the other as the pricing is pretty much the same with my configuration. Thanks!

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  • Fix: Azure Disabled over 49 cents? Beware of using a Java Virtual Machine on Microsoft Azure

    - by Ken Cox [MVP]
    I love my MSDN Azure account. I can spin up a demo/dev app or VM in seconds. In fact, it is so easy to create a virtual machine that Azure shut down my whole account! Last night I spun up a Java Virtual Machine to play with some Android stuff. My mistake was that I didn’t read the Virtual Machine pricing warning: “I have a MSDN Azure Benefit subscription. Can I use my monthly Azure credits to purchase Oracle software?” “No, Azure credits in our MSDN offers are not applicable to Oracle software. In order to purchase Oracle software in the MSDN Azure Benefit subscription, customers need to turn off their {0} spending limit and pay at the regular pay-as-you-go rate. Otherwise, Oracle usage will hit the {1} spending limit and the subscription will be immediately disabled.”  Immediately disabled? Yup. Everything connected to the subscription was shut off, deallocated, rendered useless - even the free Web sites and the free Sendgrid email service.  The fix? I had to remove the spending limit from my account so I could pay $0.49 (49 cents) for the JVM usage. I still had $134.10 in credits remaining for regular usage with 6 days left in the billing month.  Now the restoration/clean-up begins… figuring out how to get the web sites and services back online.  To me, the preferable way would be for Azure to warn me when setting up a JVM that I had no way of paying for the service. In the alternative, shut down just the offending services – the ones that can’t be covered by the regular credits. What a mess.

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  • Rackspace Cloud Servers in Europe?

    - by mit
    We have setup a cloud virtual server at rackspace in the US, but we use it from Europe. I found out I am not quite happy with the response time. Of course I knew that there would be some latency. But I am not sure if it is the overseas latency (ping is 120ms) or also the minimal resources. It is the smallest machine, 256 MB, 10 GB, running a Mediawiki on Ubuntu 10.04 64 bit. The Instance lives in the rackspace ORD1 datacenter. As soon as they have opened their new facilities in the UK we plan moving the incstance there. But we are planing more machines already. The pricing is quite attractive. I don't really want to do some measuring and benchmarking and this stuff, so I am asking just for your opinions and it would be nice to hear what you can tell from your experience. Maybe someone who uses such small instances in the US. And what can we really expect if we upgrade to more resources.

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  • Is there a Unix/Linux platform equivalent of Telligent Community (formerly Community Server)?

    - by Scott A. Lawrence
    Telligent Community combines blogs, wikis, forums, and file-sharing capabilities into a single product with single sign-on, using all Microsoft technologies. Is there an equivalent offering that runs on Unix/Linux? Or would I have to pick and choose individual product offerings and figure out another option for single sign-on across them? Are there plug-ins for something like WordPress or MovableType that might add the necessary functionality? A friend of mine is looking to add a "members-only" area to her company's website, and since they're hosted on Dreamhost (and can't afford StackExchange pricing yet), I'm trying to find other options for them.

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  • OPN Specialized Webcasts - Everything You Need to Know - April 2010

    - by Claudia Costa
    Oracle presents a new series of webcasts hosted by renowned experts that will help you make the most of the exciting New OPN Specialized program. The webcasts will provide you with everything you need to know about "What is the OPN Specialized program?" and "How to become Specialized in the Technology and Application Products", plus there will be a live Question and Answer session. Attend the webcasts and discover how to differentiate your business from the competition with the OPN Specialized Program. Please select the topic and date of your interest and obtain the conference details: ·         What is the OPN Specialized program? March 16th and April 6th 2010: Click here for call details. ·         How to become Specialized in the Technology products portfolio?March 23rd and April 13thClick here for call details. ·         How to become Specialized in the Applications products portfolio? March 30th and April 20thClick here for call details. PARTICIPATE, and take advantage of the special promotional pricing available for a limited time only.  -------------------------------------------------------   Para mais informações por favor contacte: Melissa Lopes 214235194

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  • Surface RT: To Be Or Not To Be (Part 1)

    - by smehaffie
    So the Surface RT has been out for 9 months and Microsoft just declared a $900 million dollar write-down. So how did this happen and what does it mean for Microsoft’s efforts to break into the tablet market? I have been thinking a lot about most of the information below since the Surface product line was released. If you are looking for a “Microsoft Is Dead” story, then don’t read any further. But if you want an honest look at what I think led Microsoft to this point and what I think can be done to make Surface RT devices better, then please continue reading. What Led Microsoft To The $900 Million Write-Down Surface Unveiling:Microsoft totally missed the boat when they unveiled the Surface product line on June 18th, 2012. Microsoft should’ve been ready to post the specifications of both devices that night. Microsoft should’ve had a site up and running right after the event so people could pre-order the devices. This would have given them a good idea what the interest was in each device.  They could also have used this data to make a better estimate for the number of units to to have available for the launch and beyond.  They also lost out on taking advantage of the excitement generated by the Surface RT and Surface Pro announcement. They could have thrown in a free touch keyboard to anyone who pre-ordered. The advertising should have started right after the announcement and gotten bigger as launch day approached. Push for as many pre-order as possible and build excitement for the launch. Actual Launch (Surface RT): By this time all excitement was gone from the initial announcement, except for the Micorsoft faithful. Microsoft should have been ready to sell the Surface in as many markets as possible at launch. The limited market release was a real letdown for a lot of people.  A limited release right after the initial announce is understandable, but not at the official launch of the product. Microsoft overpriced the device and now they are lowering it to what it should have been to start with. The $349 price is within the range I suggested it should be at before pricing was announced. (Surface Tablets: The Price Must Be Right). Limited ordering options online was also a killer. User should have been able to buy the base unit of each device and then add on whatever keyboard they wanted to (this applies more to the Surface Pro).  There should have also been a place where users could order any additional add-ins that they wanted to buy (covers, extra power supplies, etc.) Marketing was better and the dancing “Click In” commercial was cool, but the ads comparing the iPad with Siri should have been on the air from day one of the announcement (or at least the launch).  Consumers want to know why you tablet is better, not just that is has a clickable keyboard and built-in kickstand. They could have also compared it to some of the other mid-range tablets if they had not overprices it to begin with. Stock Applications (Mail, People, Calendar, Music, Video, Reader and IE): This is where Microsoft really blew it. They had all the time in the world to make these applications the best of breed and instead we got applications that seemed thrown together.  Some updates have made these application better, but they are all still lacking in features that should have been there from day one. This did not help to enhance a new users experience any. ** I will admit that the applications that were data driven were first class citizen’s and that makes it even more perplexing why MS could knock it out of the park with the Weather, Travel, Finance, Bing, etc.) and fail so miserably on the core applications users would use the most on a tablet. Desktop on Tablet: The desktop just is so out of place on the tablet  I understand it was needed for Office but think it would have been better to not have the desktop in Windows RT, but instead open up the Office applications in full screen mode, in a desktop shell (same goes for  IE11).That way the user wouldn’t realize they are leaving Metro and going to the desktop. The other option would have been to just not include Office on Windows RT devices. Instead they could have made awesome Widows Store Apps for Word, Excel, OneNote and PowerPoint. In addition, they could have made the stock Mail, People, and Calendar applications contain all the functions that Outlook gives desktop users. Having some of the settings in desktop mode and others under “Change PC Settings” made Windows RT seemed unfinished and rushed to market. What Can Be Done To Make Windows RT Based Tablets Better (At least in my opinion) Either eliminate the desktop all together from Windows RT or at least make the user experience better by hiding the fact the user is running Office/IE in the desktop. Personally I ‘d like them to totally get rid of it and just make awesome Windows Store Application version of Word, Excel PowerPoint & OneNote.  This might also make the OS smaller and give the user more available disk space. I doubt there will ever be a Windows Store App versions of Office, but I still think it is a good idea. Make is so users can easily direct their documents, picture, videos and music to their extra storage and can access these files from the standard libraries.  A user should not have to create a VM on their microSD card or create symbolic links to get this to work properly. Most consumers would not be able to do this. Then users get frustrated when they run out or room on their main storage because nothing is automatically save to their microSD card when saved to libraries.  This is a major bug that needs to be fixed, otherwise Microsoft’s selling point of having a microSD slot is worthless. Allows users to uninstall and re-install any of the Office product that come with the Surface. That way people can free up storage space by uninstalling the Office applications they do not need. Everyone’s needs are different, so make the options flexible. Don’t take up storage space for applications the user will not use. Make the Core applications the “Cream of the Crop” Windows App Store applications. The should set the bar for all other Store applications. Improve performance as much as possible, if it seems to be sluggish on a tablet consumer will not buy it. They need to price the next line of Surface product very aggressive to undercut not only iPad but also Android low end tablets (Nook, Kindle Fire, and Nexus, etc.) Give developers incentives to write quality applications for the devices. Don’t reward developers for cranking out cookie cutter, low quality applications. I’d even suggest Microsoft consider implementing some new store certification guideline to stop these type of applications being published. Allow users to easily move the recover disk “partition between their microSD card and main storage. My Predictions for the Surface RT and Windows RT I honestly think even with all the missteps MS has made since the announcement  about the Surface product line, that they are on the right path. I was excited the Surface tablets when they were announced, and I still am. The truth be told, Windows 8 on a tablet (aka: Windows RT) is better than both iOS and Android. My nephew who is an Apple fan boy told me after he saw and used Windows 8 (he got the beta running on his iPad), that Windows 8 kicked Apples butt as a tablet OS. So there is hope for all Windows RT based tablets. I agree with my nephew and that is why whenever anyone asks me about my Surface, I love showing it off and recommend it. The 6 keys to gaining market share in the tablet market are; Aggressive pricing by both Microsoft and their OEM’s Good quality devices put out by Microsoft and their OEM’s (there are some out there, but not enough) Marketing, Marketing, Marketing from both Microsoft and their OEM’s (Need more ads showing why windows based tablets are better than iPads and Android tablets) Getting Widows tablets in retails stores all over, and giving sales people incentive to sell them. Consumers like to try electronics out before they buy them, and most will listen to what the sales person suggest. Microsoft needs sales people in retail stores directing people to buy windows based tablets over iPads and Android tablets. I think the Microsoft Stores within Best Buy is a good start, but they also need to get prominent displays in Walmart, Target, etc.. Release a smaller form factor Surface, Hopefully the 8”-10” next generation Surface is not a rumor. Make “Surface” the brand name for all Microsoft tablets and hybrid devices that they come out with. They cannot change the name with each new release.  Make Surface synonymous with quality, the same way that iPad  is for Apple. Well, that is my 2 cents on the subject. Let me know your thoughts by leaving a comment below. Soon to follow will be my thought on the Surface Pro, so keep an eye out for it. var addthis_pub="smehaffie"; var addthis_options="email, print, digg, slashdot, delicious, twitter, live, myspace, facebook, google, stumbleupon, newsvine";

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  • What groupware/project-management apps (preferably self-hosted webapp) do you recommend for a small dev shop?

    - by HedgeMage
    I run a small Drupal consulting shop and we've been trying different groupware solutions for what seems like ages, yet nothing we've found seems to be a good fit. We don't need CRM-overkill such as SugarCRM offers -- it's just too much for our small size. We do need git integration (at a minimum, an easy way to associate commits with issues) Time tracking on configurable or 15m increments per-project issue tracking billing (incl. recurring billing for support contracts, etc) some sort of per-project notes/wiki for things like login credentials, client contact info, etc. Contact logging (Client foo called at 2:20pm and asked to add bar to the spec, signed addendum with pricing due to client NLT CoB today, to be returned by CoB tomorrow) Open source solutions are greatly preferred to closed ones Most of all, it should be very efficient to use. Several solutions just fell out of use here because they required too many clicks for simple, frequent tasks like logging time spent on an issue or noting a call from a client. It shouldn't take 20 minutes to make a note. Edit: I almost forgot to mention: we're a mixed Linux/Mac shop with no Windows users.

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  • Xeon X5550 vs Six-core Opteron for database server

    - by gregmac
    I'm specing out a database server, and the price works out to be reasonably close between an Intel X5550 Quad-core and an AMD 2425HE (2.1Ghz) Six-core Opteron. I've been looking for some comparisons between the two, but the only thing useful I've found is an AnandTech Review of the 2435 which compares it to Intel Xeons, but concludes they both have their place. My load is MS SQL Server 2008, with an OLTP database that has about an equal amount of reading/writing (and it's a reasonably heavy load). So my question is, what is going to work better in this situation, assuming the drives are the same: Xeon X5550, with 16GB 1333Mhz RAM (Dell R510) or an Opteron 2425HE (2.1Ghz) or 2439SE (2.8Ghz) with 16GB of 800Mhz RAM? (Dell 2970) Note: the 2439 adds $500, but the overall pricing works out that it's not that much more than the R510. Using the 2425HE, the Dell 2970 server is slightly less than the similarly-equipped R510). If it adds a decent amount of performance, it's worthwhile to go faster. (single CPU, in both cases).

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  • Securing ClickOnce hosted with Amazon S3 Storage

    - by saifkhan
    Well, since my post on hosting ClickOnce with Amazon S3 Storage, I've received quite a few emails asking how to secure the deployment. At the time of this post I regret to say that there is no way to secure your ClickOnce deployment hosted with Amazon S3. The S3 storage is secured by ACL meaning that a username and password will have to be provided before access. The Amazon CloudFront, which sits on top of S3, allows you to apply security settings to your CloudFront distribution by Applying an encryption to the URL. Restricting by IP. The problem with the CloudFront is that the encryption of the URL is mandatory. ClickOnce does not provide a way to pass the "Amazon Public Key" to the CloudFront URL (you probably can if you start editing the XML and HTML files ClickOnce generate but that defeats the porpose of ClickOnce all together). What would be nice is if Amazon can allow users to restrict by IP addresses or IP Blocks. I'd sent them an email and received a response that this is something they are looking into...I won't hold my breadth though. Alternative I suggest you look at Rack Space Cloud hosting http://www.rackspacecloud.com they have very competitive pricing and recently started hosting Windows Virtual Servers. What you can do is rent a virtual server, setup IIS to host your ClickOnce applications. You can then use IIS security setting to restrict what IP/Blocks can access your ClickOnce payloads. Note: You don't really need Windows Server to host ClickOnce. Any web server can do. If you are familiar with Linux you can run that VM with rackspace for half the price of Windows. I hope you found this information helpful.

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  • Any tips for designing the invoicing/payment system of a SaaS?

    - by Alexandru Trandafir Catalin
    The SaaS is for real estate companies, and they can pay a monthly fee that will offer them 1000 publications but they can also consume additional publications or other services that will appear on their bill as extras. On registration the user can choose one of the 5 available plans that the only difference will be the quantity of publications their plan allows them to make. But they can pass that limit if they wish, and additional payment will be required on the next bill. A publication means: Publishing a property during one day, for 1 whole month would be: 30 publications. And 5 properties during one day would be 5 publications. So basically the user can: Make publications (already paid in the monthly fee, extra payment only if it passes the limit) Highlight that publication (extra payment) Publish on other websites or printed catalogues (extra payment) Doubts: How to handle modifications in pricing plans? Let's say quantities change, or you want to offer some free stuff. How to handle unpaid invoices? I mean, freeze the service until the payment has been done and then resume it. When to make the invoices? The idea is to make one invoice for the monthly fee and a second invoice for the extra services that were consumed. What payment methods to use? The choosen now is by bank account, and mobile phone validation with a SMS. If user doesn't pay we call that phone and ask for payment. Any examples on billing online services will be welcome! Thanks!

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  • Compare Your Internet Cost and Speed to Global Averages [Infographic]

    - by ETC
    Internet pricing and speed varies wildly across the world. The US, for instance, currently ranks 15th in speed but enjoys reasonably priced internet access. How reasonably priced? If you’re a US citizen you likely have an average internet access speed of 4.8 mbps and you pay a little over $3 per mbps. If you’re in Sweden, however, you likely have an 18 mbps connection and you pay a scant 63 cents per mpbs. The real envy of the internet speed Olympics by far is Japan with a mighty 61 mbps at a mere 27 cents per mbps. Hit up the link below for the full infographic (or use this local mirror if you need to dodge a firewall), then sound off in the comments with how you compare on the international scale. Internet Speeds and Costs Around the World [via Daily Infographic] Latest Features How-To Geek ETC Should You Delete Windows 7 Service Pack Backup Files to Save Space? What Can Super Mario Teach Us About Graphics Technology? Windows 7 Service Pack 1 is Released: But Should You Install It? How To Make Hundreds of Complex Photo Edits in Seconds With Photoshop Actions How to Enable User-Specific Wireless Networks in Windows 7 How to Use Google Chrome as Your Default PDF Reader (the Easy Way) Manage Your Favorite Social Accounts in Chrome and Iron with Seesmic E.T. II – Extinction [Fake Movie Sequel Video] Remastered King’s Quest Games Offer Classic Gaming on Modern Machines Compare Your Internet Cost and Speed to Global Averages [Infographic] Orbital Battle for Terra Wallpaper WizMouse Enables Mouse Over Scrolling on Any Window

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  • Is there any descent open-source search engine solutions?

    - by Nazariy
    Few weeks ago my friend asked me how hard is it to launch your own search engine service with list of websites that suppose to be crawled time to time. First what come at my mind was Google Custom Search however pricing policy is quite tricky and would drain your budget if you reach 500K queries per year. Another solution I found here was SearchBlox, which can be compared to Google Mini service. It's quite good solution if you planing to cover search over small amount of websites but for larger projects it is not very handy. I also found few other search platforms like Lucene, Hadoop and Xapian which seems to be quite powerful solutions to reach Google search quality, and Nutch as a web crawler. As most of open-source projects they share same problem, luck of comprehensive guidance of usage, examples and it's expected that you are expert in this subject. I'm wondering if any of you using this solutions, which of them would you recommend, and what should I be aware of?

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  • Hosted Kerio Mailserver vs. Hosted Exchange

    - by Dayton Brown
    Hi all, I'm in the beginning stages of migrating from an internal exchange server (2003) to external hosted services. We don't have a huge user base, less than 100, but we need to support BlackBerries, iPhones, Outlook RPC/HTTP, etc. I really like exchange hosted providers (I've used intermedia in the past) but pricing is a bit high. Does anyone have any experience with Kerio? It looks great, but I'd like to hear some unbiased opinions. Or biased if you are really happy working for a particular hosting company ;-)

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  • Finding the Right Solution to Source and Manage Your Contractors

    - by mark.rosenberg(at)oracle.com
    Many of our PeopleSoft Enterprise applications customers operate in service-based industries, and all of our customers have at least some internal service units, such as IT, marketing, and facilities. Employing the services of contractors, often referred to as "contingent labor," to deliver either or both internal and external services is common practice. As we've transitioned from an industrial age to a knowledge age, talent has become a primary competitive advantage for most organizations. Contingent labor offers talent on flexible terms; it offers the ability to scale up operations, close skill gaps, and manage risk in the process of delivering services. Talent comes from many sources and the rise in the contingent worker (contractor, consultant, temporary, part time) has increased significantly in the past decade and is expected to reach 40 percent in the next decade. Managing the total pool of talent in a seamless integrated fashion not only saves organizations money and increases efficiency, but creates a better place for workers of all kinds to work. Although the term "contingent labor" is frequently used to describe both contractors and employees who have flexible schedules and relationships with an organization, the remainder of this discussion focuses on contractors. The term "contingent labor" is used interchangeably with "contractor." Recognizing the importance of contingent labor, our PeopleSoft customers often ask our team, "What Oracle vendor management system (VMS) applications should I evaluate for managing contractors?" In response, I thought it would be useful to describe and compare the three most common Oracle-based options available to our customers. They are:   The enterprise licensed software model in which you implement and utilize the PeopleSoft Services Procurement (sPro) application and potentially other PeopleSoft applications;  The software-as-a-service model in which you gain access to a derivative of PeopleSoft sPro from an Oracle Business Process Outsourcing Partner; and  The managed service provider (MSP) model in which staffing industry professionals utilize either your enterprise licensed software or the software-as-a-service application to administer your contingent labor program. At this point, you may be asking yourself, "Why three options?" The answer is that since there is no "one size fits all" in terms of talent, there is also no "one size fits all" for effectively sourcing and managing contingent workers. Various factors influence how an organization thinks about and relates to its contractors, and each of the three Oracle-based options addresses an organization's needs and preferences differently. For the purposes of this discussion, I will describe the options with respect to (A) pricing and software provisioning models; (B) control and flexibility; (C) level of engagement with contractors; and (D) approach to sourcing, employment law, and financial settlement. Option 1:  Enterprise Licensed Software In this model, you purchase from Oracle the license and support for the applications you need. Typically, you license PeopleSoft sPro as your VMS tool for sourcing, monitoring, and paying your contract labor. In conjunction with sPro, you can also utilize PeopleSoft Human Capital Management (HCM) applications (if you do not already) to configure more advanced business processes for recruiting, training, and tracking your contractors. Many customers choose this enterprise license software model because of the functionality and natural integration of the PeopleSoft applications and because the cost for the PeopleSoft software is explicit. There is no fee per transaction to source each contractor under this model. Our customers that employ contractors to augment their permanent staff on billable client engagements often find this model appealing because there are no fees to affect their profit margins. With this model, you decide whether to have your own IT organization run the software or have the software hosted and managed by either Oracle or another application services provider. Your organization, perhaps with the assistance of consultants, configures, deploys, and operates the software for managing your contingent workforce. This model offers you the highest level of control and flexibility since your organization can configure the contractor process flow exactly to your business and security requirements and can extend the functionality with PeopleTools. This option has proven very valuable and applicable to our customers engaged in government contracting because their contingent labor management practices are subject to complex standards and regulations. Customers find a great deal of value in the application functionality and configurability the enterprise licensed software offers for managing contingent labor. Some examples of that functionality are... The ability to create a tiered network of preferred suppliers including competencies, pricing agreements, and elaborate candidate management capabilities. Configurable alerts and online collaboration for bid, resource requisition, timesheet, and deliverable entry, routing, and approval for both resource and deliverable-based services. The ability to manage contractors with the same PeopleSoft HCM and Projects applications that are used to manage the permanent workforce. Because it allows you to utilize much of the same PeopleSoft HCM and Projects application functionality for contractors that you use for permanent employees, the enterprise licensed software model supports the deepest level of engagement with the contingent workforce. For example, you can: fill job openings with contingent labor; guide contingent workers through essential safety and compliance training with PeopleSoft Enterprise Learning Management; and source contingent workers directly to project-based assignments in PeopleSoft Resource Management and PeopleSoft Program Management. This option enables contingent workers to collaborate closely with your permanent staff on complex, knowledge-based efforts - R&D projects, billable client contracts, architecture and engineering projects spanning multiple years, and so on. With the enterprise licensed software model, your organization maintains responsibility for the sourcing, onboarding (including adherence to employment laws), and financial settlement processes. This means your organization maintains on staff or hires the expertise in these domains to utilize the software and interact with suppliers and contractors. Option 2:  Software as a Service (SaaS) The effort involved in setting up and operating VMS software to handle a contingent workforce leads many organizations to seek a system that can be activated and configured within a few days and for which they can pay based on usage. Oracle's Business Process Outsourcing partner, Provade, Inc., provides exactly this option to our customers. Provade offers its vendor management software as a service over the Internet and usually charges your organization a fee that is a percentage of your total contingent labor spending processed through the Provade software. (Percentage of spend is the predominant fee model, although not the only one.) In addition to lower implementation costs, the effort of configuring and maintaining the software is largely upon Provade, not your organization. This can be very appealing to IT organizations that are thinly stretched supporting other important information technology initiatives. Built upon PeopleSoft sPro, the Provade solution is tailored for simple and quick deployment and administration. Provade has added capabilities to clone users rapidly and has simplified business documents, like work orders and change orders, to facilitate enterprise-wide, self-service adoption with little to no training. Provade also leverages Oracle Business Intelligence Enterprise Edition (OBIEE) to provide integrated spend analytics and dashboards. Although pure customization is more limited than with the enterprise licensed software model, Provade offers a very effective option for organizations that are regularly on-boarding and off-boarding high volumes of contingent staff hired to perform discrete support tasks (for example, order fulfillment during the holiday season, hourly clerical work, desktop technology repairs, and so on) or project tasks. The software is very configurable and at the same time very intuitive to even the most computer-phobic users. The level of contingent worker engagement your organization can achieve with the Provade option is generally the same as with the enterprise licensed software model since Provade can automatically establish contingent labor resources in your PeopleSoft applications. Provade has pre-built integrations to Oracle's PeopleSoft and the Oracle E-Business Suite procurement, projects, payables, and HCM applications, so that you can evaluate, train, assign, and track contingent workers like your permanent employees. Similar to the enterprise licensed software model, your organization is responsible for the contingent worker sourcing, administration, and financial settlement processes. This means your organization needs to maintain the staff expertise in these domains. Option 3:  Managed Services Provider (MSP) Whether you are using the enterprise licensed model or the SaaS model, you may want to engage the services of sourcing, employment, payroll, and financial settlement professionals to administer your contingent workforce program. Firms that offer this expertise are often referred to as "MSPs," and they are typically staffing companies that also offer permanent and temporary hiring services. (In fact, many of the major MSPs are Oracle applications customers themselves, and they utilize the PeopleSoft Solution for the Staffing Industry to run their own business operations.) Usually, MSPs place their staff on-site at your facilities, and they can utilize either your enterprise licensed PeopleSoft sPro application or the Provade VMS SaaS software to administer the network of suppliers providing contingent workers. When you utilize an MSP, there is a separate fee for the MSP's service that is typically funded by the participating suppliers of the contingent labor. Also in this model, the suppliers of the contingent labor (not the MSP) usually pay the contingent labor force. With an MSP, you are intentionally turning over business process control for the advantages associated with having someone else manage the processes. The software option you choose will to a certain extent affect your process flexibility; however, the MSPs are often able to adapt their processes to the unique demands of your business. When you engage an MSP, you will want to give some thought to the level of engagement and "partnering" you need with your contingent workforce. Because the MSP acts as an intermediary, it can be very valuable in handling high volume, routine contracting for which there is a relatively low need for "partnering" with the contingent workforce. However, if your organization (or part of your organization) engages contingent workers for high-profile client projects that require diplomacy, intensive amounts of interaction, and personal trust, introducing an MSP into the process may prove less effective than handling the process with your own staff. In fact, in many organizations, it is common to enlist an MSP to handle contractors working on internal projects and to have permanent employees handle the contractor relationships that affect the portion of the services portfolio focused on customer-facing, billable projects. One of the key advantages of enlisting an MSP is that you do not have to maintain the expertise required for orchestrating the sourcing, hiring, and paying of contingent workers.  These are the domain of the MSPs. If your own staff members are not prepared to manage the essential "overhead" processes associated with contingent labor, working with an MSP can make solid business sense. Proper administration of a contingent workforce can make the difference between project success and failure, operating profit and loss, and legal compliance and fines. Concluding Thoughts There is little doubt that thoughtfully and purposefully constructing a service delivery strategy that leverages the strengths of contingent workers can lead to better projects, deliverables, and business results. What requires a bit more thinking is determining the platform (or platforms) that will enable each part of your organization to best deliver on its mission.

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