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  • How To View PowerPoint 2010 Files Without Having MS Office 2010

    - by Gopinath
    For those who want to view PowerPoint 2010 files without installing Microsoft Office 2010, here is a free app : PowerPoint 2010 Viewer from Microsoft. PowerPoint Viewer 2010 is an upgrade of PowerPoint Viewer 2007 application with support to view all types of PowerPoint files created using MS Office 2010. As the public release of MS Office 2010 is just few weeks away, PowerPoint Viewer 2010 is a handy app to install as one your managers/colleagues/friends may send a PPT created using Office 2010. Another Office Viewer app that is useful for most of us is: Word 2010 Viewer. I Googled to figure out the links to download it, but seems to be Microsoft hasn’t’ released it(beware of the many fake downloads in the disguise of Word 2010 viewer). If any of you find links to download official Word 2010 viewer, let us hear. Download PowerPoint 2010 Viewer [via DI] Join us on Facebook to read all our stories right inside your Facebook news feed.

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  • So Your Laptop’s Fan Has Stopped Working Then? [Humorous Image]

    - by Asian Angel
    There is such a thing as dust build-up and then there are the odd cases of dust-ball evolution… What is the worst case of dust build-up that you have dealt with? Make sure to share your stories with your fellow readers in the comments! Help, my laptop’s fan is not working! [via Reddit Tech Support Gore] Secure Yourself by Using Two-Step Verification on These 16 Web Services How to Fix a Stuck Pixel on an LCD Monitor How to Factory Reset Your Android Phone or Tablet When It Won’t Boot

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  • Google I/O 2010 - The joys of engineering leadership

    Google I/O 2010 - The joys of engineering leadership Google I/O 2010 - How to lose friends and alienate people: The joys of engineering leadership Tech Talks Brian W. Fitzpatrick, Ben Collins-Sussman Are you considered the 'point' person for your team? Do you have sweaty palms, headaches, and a calendar full of meetings? You may have an affliction called 'manager'. This is treatable through careful analysis and therapy. We'll examine how you may have arrived at this state and how you can once again regain your self-respect and the respect of your peers. Hear real-life stories of both good and bad leadership. Learn to lead by following. For all I/O 2010 sessions, please go to code.google.com/events/io/2010/sessions.html From: GoogleDevelopers Views: 6 0 ratings Time: 56:02 More in Science & Technology

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  • The Complementary Roles of PLM and PIM

    - by Ulf Köster
    Oracle Product Value Chain Solutions (aka Enterprise PLM Solutions) are a comprehensive set of product management solutions that work together to provide Oracle customers with a broad array of capabilities to manage all aspects of product life: innovation, design, launch, and supply chain / commercialization processes beyond the capabilities and boundaries of traditional engineering-focused Product Lifecycle Management applications. They support companies with an integrated managed view across the product value chain: From Lab to Launch, From Farm to Fork, From Concept to Product to Customer, From Product Innovation to Product Design and Product Commercialization. Product Lifecycle Management (PLM) represents a broad suite of software solutions to improve product-oriented business processes and data. PLM success stories prove that PLM helps companies improve time to market, increase product-related revenue, reduce product costs, reduce internal costs and improve product quality. As a maturing suite of enterprise solutions, PLM is still evolving to realize the promise it can provide across all facets of a business and all phases of the product lifecycle. The vision for PLM includes everything from gathering early requirements for a product through multiple stages of the product lifecycle from product design, through commercialization and eventual product retirement or replacement. In discrete or process industries, PLM is typically more focused on Product Definition as items with respect to the technical view of a material or part, including specifications, bills of material and manufacturing data. With Agile PLM, this is specifically related to capabilities addressing Product Collaboration, Governance and Compliance, Product Quality Management, Product Cost Management and Engineering Collaboration. PLM today is mainly addressing key requirements in the early product lifecycle, in engineering changes or in the “innovation cycle”, and primarily adds value related to product design, development, launch and engineering change process. In short, PLM is the master for Product Definition, wherever manufacturing takes place. Product Information Management (PIM) is a product suite that has evolved in parallel to PLM. Product Information Management (PIM) can extend the value of PLM implementations by providing complementary tools and capabilities. More relevant in the area of Product Commercialization, the vision for PIM is to manage product information throughout an enterprise and supply chain to improve product-related knowledge management, information sharing and synchronization from multiple data sources. PIM success stories have shown the ability to provide multiple benefits, with particular emphasis on reducing information complexity and information management costs. Product Information in PIM is typically treated as the commercial view of a material or part, including sales and marketing information and categorization. PIM collects information from multiple manufacturing sites and multiple suppliers into its repository, but also provides integration tools to push the information back out to the other systems, serving as an active central repository with the aim to provide a holistic view on any product sold by a company (hence the name “Product Hub”). In short, PIM is the master of commercial Product Information. So PIM is quickly becoming mandatory because of its value in optimizing multichannel selling processes and relationships with customers, as you can see from the following table: Viewpoint PLM Current State PIM Key Benefits PIM adds to PLM Product Lifecycle Primarily R&D Front end Innovation Cycle Change process Primarily commercial / transactional state of lifecycle Provides a seamless information flow from design and manufacturing through the ultimate selling and servicing of products Data Primarily focused on “item” vs. “product” data Product structures Specifications Technical information Repository for all product information. Reaches out to entire enterprise and its various silos of product information and descriptions Provides a “trusted source” of accurate product information to the internal organization and trading partners Data Lifecycle Repository for all design iterations Historical information Released, current information, with version management and time stamping Provides a single location to track and audit historical product information Communication PLM release finished product to ERP PLM is the master for Product Definition Captures information from disparate sources, including in-house data stores Recognizes the reality of today’s data “mess” across information silos Provides the ability to package product information to its audience in the desired, relevant format to meet their exacting business requirements Departmental R&D Manufacturing Quality Compliance Procurement Strategic Marketing Focus on Marketing and Sales Gathering information from other Departments, multiple sites, multiple suppliers A singular enterprise solution that leverages existing information silos and data stores Supply Chain Multi-site internal collaboration Supplier collaboration Customer collaboration Works with customers, exchanges / data pools, and trading partners to provide relevant product information packaged the way the customer desires Provides ability to provide trading partners and internal customers with information in a manner they desire, continuously Tools Data Management Collaboration Innovation Management Cleansing Synchronization Hub functions Consistent, clean and complete commercial product information The goals of both PLM and PIM, put simply, are to help companies make more profit from their products. PLM and PIM solutions can be easily added as they share some of the same goals, while coming from two different perspectives: the definition of the product and the commercialization of the product. Both can serve as a form of product “system of record”, but take different approaches to delivering value. Oracle Product Value Chain solutions offer rich new strategies for executives to collectively leverage Agile PLM, Product Data Hub, together with Enterprise Data Quality for Products, and other industry leading Oracle applications to achieve further incremental value, like Oracle Innovation Management. This is unique on the market today.

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  • SQL Authority News – Play by Play with Pinal Dave – A Birthday Gift

    - by Pinal Dave
    Today is my birthday. Personal Note When I was young, I was always looking forward to my birthday as on this day, I used to get gifts from everybody. Now when I am getting old on each of my birthday, I have almost same feeling but the direction is different. Now on each of my birthday, I feel like giving gifts to everybody. I have received lots of support, love and respect from everybody; and now I must return it back.Well, on this birthday, I have very unique gifts for everybody – my latest course on SQL Server. How I Tune Performance I often get questions where I am asked how do I work on a normal day. I am often asked that how do I work when I have performance tuning project is assigned to me. Lots of people have expressed their desire that they want me to explain and demonstrate my own method of solving performance problem when I am facing real world problem. It is a pretty difficult task as in the real world, nothing goes as planned and usually planned demonstrations have no place there. The real world, demands real solutions and in a timely fashion. If a consultant goes to industry and does not demonstrate his/her capabilities in very first few minutes, it does not matter how much fame he/she is, the door is shown to them eventually. It is true and in my early career, I have faced it quite commonly. I have learned the trick to be honest from the start and request absolutely transparent communication from the organization where I am to consult. Play by Play Play by Play is a very unique setup. It is not planned and it is a step by step course. It is like a reality show – a very real encounter to the problem and real problem solving approach. I had a great time doing this course. Geoffrey Grosenbach (VP of Pluralsight) sits down with me to see what a SQL Server Admin does in the real world. This Play-by-Play focuses on SQL Server performance tuning and I go over optimizing queries and fine-tuning the server. The table of content of this course is very simple. Introduction In the introduction I explained my basic strategies when I am approached by a customer for performance tuning. Basic Information Gathering In this module I explain how I do gather various information for performance tuning project. It is very crucial to demonstrate to customers for consultant his capability of solving problem. I attempt to resolve a small problem which gives a big positive impact on performance, consultant have to gather proper information from the start. I demonstrate in this module, how one can collect all the important performance tuning metrics. Removing Performance Bottleneck In this module, I build upon the previous module’s statistics collected. I analysis various performance tuning measures and immediately start implementing various tweaks on the performance, which will start improving the performance of my server. This is a very effective method and it gives immediate return of efforts. Index Optimization Indexes are considered as a silver bullet for performance tuning. However, it is not true always there are plenty of examples where indexes even performs worst after implemented. The key is to understand a few of the basic properties of the index and implement the right things at the right time. In this module, I describe in detail how to do index optimizations and what are right and wrong with Index. If you are a DBA or developer, and if your application is running slow – this is must attend module for you. I have some really interesting stories to tell as well. Optimize Query with Rewrite Every problem has more than one solution, in this module we will see another very famous, but hard to master skills for performance tuning – Query Rewrite. There are few do’s and don’ts for any query rewrites. I take a very simple example and demonstrate how query rewrite can improve the performance of the query at many folds. I also share some real world funny stories in this module. This course is hosted at Pluralsight. You will need a valid login for Pluralsight to watch  Play by Play: Pinal Dave course. You can also sign up for FREE Trial of Pluralsight to watch this course. As today is my birthday – I will give 10 people (randomly) who will express their desire to learn this course, a free code. Please leave your comment and I will send you free code to watch this course for free. Reference: Pinal Dave (http://blog.sqlauthority.com)Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Training, SQLAuthority News, T SQL, Video

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  • Google Announcing New Gmail Interface For Apple iPAD Users

    - by Suganya
    A great news to all the iPAD customers. In addition to their new Apple’s product, iPAD consumers also get an additional bonus of new Gmail Interface along with the iPAD. The iPAD’s large multi touch screen allows us to now check Gmail in jus fraction of second The new Gmail interface for iPAD has two pane with the E-Mail header on the left side and the actual conversation on the right side. Though this new pane slightly reminds us about the Microsoft’s Outlook version, the look and feel of Google’s makes us feel that its new to the market. In addition to this Gmail feature, all the other Google web app features are also incorporated in the new iPAD. This new Gmail Interface looks cool and I am sure that Google would be soon delivering its next new astonishing Interface for us. Awaiting Google’s next market hit CC Image Credit :Joseph Scott Join us on Facebook to read all our stories right inside your Facebook news feed.

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  • Jailbroken iPad 3G Is Capable of Sending SMS Text Messages

    - by Gopinath
    Wow! the iPhone Dev Team guys are crazy hackers, they don’t leave any iPhone/iPad OS without jail breaking it. Today the iPhone Dev team cracked the operating system of  iPad 3G and managed to send SMS from it using command line terminal interface. Here is the video demonstration of iPad 3G sending SMS Even though there is no user interface for sending SMS, this is a great achievement for the iPad jail breaking community. So what is next to come on iPad? Phone calls! Join us on Facebook to read all our stories right inside your Facebook news feed.

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  • Game mechanics patterns database?

    - by Klaim
    Do you know http://tvtropes.org ? It's a kind of wiki/database with scenaristic tropes, patterns that you can find in tones of stories, in tv shows, games, books, etc. Each trope/pattern have a (funny) name and there are references to where it appears, and the other way arround : each book/game/etc. have a list of tropes that it contains. I'm looking for an equivalent but for game mechanics patterns, something like "Death is definitive", "Perfect physical control (no inertia)", "Excell table gameplay", etc. I think it would be really useful. I can't find an equivalent for game mechanics (tvtrope is oriented to scenario, not game mechanics). Do you know any?

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  • Microsoft Office 2010 Downloads Available For MSDN Subscribers

    - by Gopinath
    Microsoft released the next version of it’s productivity suite, Office 2010, to yesterday to all it’s MSDN subscribers. If you have MSDN subscription, head over to MSDN downloads and grab the installer. Unlike the earlier release of Office suite that had various versions like standard, professional & ultimate, Office 2010 has only one version – Professional Plus. For those who don’t have MSDN subscription, you have to wait till June to buy the Office 2010 DVDs from stores. Join us on Facebook to read all our stories right inside your Facebook news feed.

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  • How to capitalize maximally on location-independence … my personal #1-incentive for working as a developer

    - by SomeGuy
    To me the ultimate beauty in working as a developer is the fact that given a nice CV, your are going to find a new job, everywhere at any time. So I would like to ask if somebody here as experience in working while travelling for example. Or job-hopping from metropolis to metropolis every, say, six months. For example I have been investigating for how to get to Brazil. But it seems like that working as an employee in Brazil would be no option, b/c it takes a lot of time/money/effort to get the proper visas and permissions. So the only practical solution would be to freelance and the just travel, while getting your job done wherever you are. I bet my ass that there are loads of IT-guys out there and on here who know exactly what I am talking about. I'm looking forward to interesting ideas and stories.

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  • It's a Long, Long Way to Tipperary but not that Far to Yak about Apps

    - by linda.fishman.hoyle
    I wanted to let everyone know that my blog URL will be moving to http://blogs.oracle.com/lindafishman/. I will focus my future writings to be about the upgrade and adoption strategies of Oracle E-Business Suite customers. To give you a little preview, here is a link to a book of 60 customers who are live on E-Business Suite Release 12 and 12.1. We have thousands of customers live on Release 12.x and are feverishly trying to write as many stories as we can so those of you who are thinking about upgrading, putting a business case together to move from another ERP application to E-Business Suite or for small and midsize companies who want a better understanding of the benefits E-Business Suite provides organizations of your size, this will be the place to go. See you at the new site! Linda

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  • Download Firefox 3.6.4 Build 4 (Beta)

    - by samsudeen
    Firefox has released its latest version 3.6.4 as beta. User who has already installed Firefox 3.6.4  can use the update check option in the browser will recognize to download it automatically,so that the browser can be updated. You can also download the latest beta version from the direct link (Firefox 3..6.4) of Mozilla website with the option to select the language and operating system version. As the per the release note from Mozilla this build works on the out of process plug-in module for Adobe Flash, Apple QuickTime or Microsoft Silver light plug-in, so that If a plug-in crashes or freezes, it will not affect the rest of Firefox. You will be able to reload the page to restart the plug-in and try again. The release note also states that many of the security issues and and total of 194 issues from the BugZilla list is fixed. Join us on Facebook to read all our stories right inside your Facebook news feed.

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  • Oracle ATG Web Commerce 10 Implementation Developer Boot Camp - Reading (UK) - October 1-12, 2012

    - by Richard Lefebvre
    REGISTER NOW: Oracle ATG Web Commerce 10 Implementation Developer Boot Camp Reading, UK, October 1-12, 2012! OPN invites you to join us for a 10-day implementation bootcamp on Oracle ATG Web Commerce in Reading, UK from October 1-12, 2012.This 10-day boot camp is designed to provide partners with hands-on experience and technical training to successfully build and deploy Oracle ATG Web Commerce 10 Applications. This particular boot camp is focused on helping partners develop the essential skills needed to implement every aspect of an ATG Commerce Application from scratch, (not CRS-based), with a specific goal of enabling experienced Java/J2EE developers with a path towards becoming functional, effective, and contributing members of an ATG implementation team. Built for both new and experienced ATG developers alike, the collaborative nature of this program and its exercises, have proven to be highly effective and extremely valuable in learning the best practices for implementing ATG solutions. Though not required, this bootcamp provides a structured path to earning a Certified Oracle ATG Web Commerce 10 Specialization! What Is Covered: This boot camp is for Application Developers and Software Architects wanting to gain valuable insight into ATG application development best practices, as well as relevant and applicable implementation experience on projects modeled after four of the most common types of applications built on the ATG platform. The following learning objectives are all critical, and are of equal priority in enabling this role to succeed. This learning boot camp will help with: Building a basic functional transaction-ready ATG Web Commerce 10 Application. Utilizing ATG’s platform features such as scenarios, slots, targeters, user profiles and segments, to create a personalized user experience. Building Nucleus components to support and/or extend application functionality. Understanding the intricacies of ATG order checkout and fulfillment. Specifying, designing and implementing new commerce features in ATG 10. Building a functional commerce application modeled after four of the most common types of applications built on the ATG platform, within an agile-based project team environment and under simulated real-world project conditions. Duration: The Oracle ATG Web Commerce 10 Implementation Developer Boot Camp is an instructor-led workshop spanning 10 days. Audience: Application Developers Software Architects Prerequisite Training and Environment Requirements: Programming and Markup Experience with Java J2EE, JavaScript, XML, HTML and CSS Completion of Oracle ATG Web Commerce 10 Implementation Specialist Development Guided Learning Path modules Participants will be required to bring their own laptop that meets the minimum specifications:   64-bit PC and OS (e.g. Windows 7 64-bit) 4GB RAM or more 40GB Hard Disk Space Laptops will require access to the Internet through Remote Desktop via Windows. Agenda Topics: Week 1 – Day 1 through 5 Build a Basic Commerce Application In week one of the boot camp training, we will apply knowledge learned from the ATG Web Commerce 10 Implementation Developer Guided Learning Path modules, towards building a basic transaction-ready commerce application. There will be little to no lectures delivered in this boot camp, as developers will be fully engaged in ATG Application Development activities and best practices. Developers will work independently on the following lab assignments from day's 1 through 5: Lab Assignments  1 Environment Setup 2 Build a dynamic Home Page 3 Site Authentication 4 Build Customer Registration 5 Display Top Level Categories 6 Display Product Sub-Categories 7 Display Product List Page 8 Display Product Detail Page 9 ATG Inventory 10 Build “Add to Cart” Functionality 11 Build Shopping Cart 12 Build Checkout Page  13 Build Checkout Review Page 14 Create an Order and Build Order Confirmation Page 15 Implement Slots and Targeters for Personalization 16 Implement Pricing and Promotions 17 Order Fulfillment Back to top Week 2 – Day 6 through 10 Team-based Case Project In the second week of the boot camp training, participants will be asked to join a project team that will select a case project for the team to implement. Teams will be able to choose from four of the most common application types developed and deployed on the ATG platform. They are as follows: Hard goods with physical fulfillment, Soft goods with electronic fulfillment, a Service or subscription case example, a Course/Event registration case example. Team projects will have approximately 160 hours of use cases/stories for each team to build (40 hours per developer). Each day's Use Cases/Stories will build upon the prior day's work, and therefore must be fully completed at the end of each day. Please note that this boot camp intends to simulate real-world project conditions, and as such will likely require the need for project teams to possibly work beyond normal business hours. To promote further collaboration and group learning, each team will be asked to present their work and share the methodologies and solutions that they've applied to their cases at the end of each day. Location: Oracle Reading CVC TPC510 Room: Wraysbury Reading, UK 9:00 AM – 5:00 PM  Registration Fee (10 Days): US $3,375 Please click on the following link to REGISTER or  visit the Oracle ATG Web Commerce 10 Implementation Developer Boot Camp page for more information. Questions: Patrick Ty Partner Enablement, Oracle Commerce Phone: 310.343.7687 Mobile: 310.633.1013 Email: [email protected]

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  • Wondering What to Expect from Master Data Management at OpenWorld 2012? Hold On to Your Seats…

    - by Mala Narasimharajan
    The Countdown begins – just 23 days till OpenWorld hits San Francisco. Oracle OpenWorld 2012 for MDM promises to be chock full of interesting sessions, specifically focused on our customers. We’ve made sure that our sessions are balanced between product information, strategy and real world stories and last but certainly not least - lessons learned – straight from our customers. Attendee / Presenters Toolkit Oracle Master Data Management FOCUS ON DOCUMENT – For all MDM sessions at OOW - where and when Oracle Schedule Builder – use search terms such as : MDM, master data, customer hub, product hub and master data management Oracle Music Festival - AMAZING Line up!!  Oracle Customer Appreciation Night –NOT TO BE MISSED!! Oracle OpenWorld LIVE On-Demand Stay on top of all that’s OpenWorld – when it comes to MDM. We’ll be posting not-t- miss sessions and blogs on what our customer lineup will be like at the big show. Look forward to seeing you at OOW – and in case you didn’t get approval to attend- take advantage of our virtual on-demand conference. See you at OpenWorld 2012 ! 

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  • Alaska Airlines Takes Off with Siebel Loyalty and Marketing

    - by tony.berk
    Who likes junk mail? Not me! But I don't mind targeted messages that are relevant to me. Alaska Airlines greatly improved their ability to be more personal with their customers by replacing a legacy mainframe loyalty system with Siebel Loyalty and Siebel Marketing. Which means, as an Alaska Airlines customer, I get less junk mail! With improved access to customer profile information in Siebel, Alaska Airlines presents targeted, relevant offers on their website and via email. At the same time, Alaska Airlines has reduced their speed-to-market with promotions by 150 percent and can now implement new partner marketing programs twice as fast. Finally, as Steve Jarvis, VP of Marketing, Sales and Customer Experience at Alaska Airlines, points out in the video, Alaska Airlines can now reach all 22 million of their annual passengers, not just the 10% who were in the legacy loyalty system. To see other customer success stories, visit Siebel CRM Success. Click here to learn more about Oracle's CRM products.

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  • The Three Laws of Robotics; As Told by Asimov Himself

    - by Jason Fitzpatrick
    Many Sci-Fi fans and certainly most Isaac Asimov fans are familiar with the Three Laws of Robotics–but how many of us have heard the man himself explain them? In this archival clip a young Isaac Asimov explains the Three Laws of Robotics–the organizing principle behind his robot-based short stories and novels. [via Neatorama] 6 Start Menu Replacements for Windows 8 What Is the Purpose of the “Do Not Cover This Hole” Hole on Hard Drives? How To Log Into The Desktop, Add a Start Menu, and Disable Hot Corners in Windows 8

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  • Wow Twitter!!! Ten billions and counting

    - by samsudeen
    Twitter the micro blogging site crossed the ten billions milestone on 4th of this month as per the report by GigaTweet (Site which tracks the number of tweets posted on twitter) The person who sent the 10 billionth tweet is still unknown as his profile is protected. But the 9,999,999,999th tweet was sent by one Rafaela Marques from Brazil. AS you can see GigaTweet expects just another 196 days to reach the 20 billionth marks if tweet continues with the current pace. Some of the interesting statics about rate in which people tweeted every year 2007 – 5000 tweets per day 2008 – 300,000 tweets per day 2009 – 2.5 million per day It reached an average of 35 million tweets per day by end  2009. Today believe it or not the tweet rate is 50 million tweets per day and that’s why we call Wow Twitter!!! . Join us on Facebook to read all our stories right inside your Facebook news feed.

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  • How to write a user story specific to tasks in this case

    - by vignesh
    We have planned to take up an user story say As a player I want to view the game map to know current standings of my team The sprint is for two weeks. We will be able to complete only HTML in two weeks time, this user story will take 4-6 weeks to be completed as we have a shortage of content designing resources. How can we change this user story so that HTML completion can be considered as a done for this user story and we need to take up the integration of this user story in the next sprint? Is it possible to create two different user stories, one for HTML and other for integration, testing, bug fixing etc?

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  • YouTube API Office Hours May 23, 2012

    YouTube API Office Hours May 23, 2012 This is a recording of the YouTube API Hangout on Air from Wednesday 5/23 at 10am PDT (UTC-7) Jeffrey Posnick spoke about the new CORS support in the YouTube API. JJ Shannon Behrens with Jarek Wilkiewicz covered YouTube sessions schedule at Google I/O (developers.google.com Our special guests were Dror Shimshowitz and Aj Crane from the YouTube Product Management team. Dror and AJ gave a short overview of an exciting session they have coming up at Google I/O. Topics: * YouTube Channels: Get with the Program! * Getting Direct Feedback from your YouTube Community * Mobile YouTube API Apps for Content Creators, Curators and Consumers * HTML5 at YouTube: Stories from the Front Line * YouTube API + Cloud Rendering = Happy Mobile Gamers * New YouTube Android Player Tools (Session + Codelab) * Master the Latest YouTube Data API (Codelab) * Webinar: YouTube for Your Business * Webinar: Using YouTube APIs and Ruby on Rails for Educational Apps From: GoogleDevelopers Views: 649 16 ratings Time: 46:44 More in Science & Technology

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  • Customer Centricity: It's Not Easy, But Worth It

    - by tony.berk
    Defining customer centricity is relatively easy: focusing on the customer and their experiences and interactions with your company. Implementing a customer centric strategy is not so easy. We've highlighted customers who have focused on their customers and experienced great success including SJ, the Swedish rail operator, and Vopak, the world's largest provider of conditioned storage facilities for bulk liquids. In this interview with Stuart Lennie, President, Volvo IT, North America and VP, Volvo's Global Sales to Order Solutions Unit, we get the opportunity to learn from another company that is not just talking about the customer, but actually implementing the significant strategic shifts required to become customer centric. Volvo has developed a vision, a strategy and a methodology to keep existing customers by understanding what is important to them. To see other customer success stories, visit Siebel CRM Success. Click here, to learn more about Oracle's CRM products.

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  • What should you bring to the table as a Software Architect?

    - by Ahmad Mageed
    There have been many questions with good answers about the role of a Software Architect (SA) on StackOverflow and Programmers SE. I am trying to ask a slightly more focused question than those. The very definition of a SA is broad so for the sake of this question let's define a SA as follows: A Software Architect guides the overall design of a project, gets involved with coding efforts, conducts code reviews, and selects the technologies to be used. In other words, I am not talking about managerial rest and vest at the crest (further rhyming words elided) types of SAs. If I were to pursue any type of SA position I don't want to be away from coding. I might sacrifice some time to interface with clients and Business Analysts etc., but I am still technically involved and I'm not just aware of what's going on through meetings. With these points in mind, what should a SA bring to the table? Should they come in with a mentality of "laying down the law" (so to speak) and enforcing the usage of certain tools to fit "their way," i.e., coding guidelines, source control, patterns, UML documentation, etc.? Or should they specify initial direction and strategy then be laid back and jump in as needed to correct the ship's direction? Depending on the organization this might not work. An SA who relies on TFS to enforce everything may struggle to implement their plan at an employer that only uses StarTeam. Similarly, an SA needs to be flexible depending on the stage of the project. If it's a fresh project they have more choices, whereas they might have less for existing projects. Here are some SA stories I have experienced as a way of sharing some background in hopes that answers to my questions might also shed some light on these issues: I've worked with an SA who code reviewed literally every single line of code of the team. The SA would do this for not just our project but other projects in the organization (imagine the time spent on this). At first it was useful to enforce certain standards, but later it became crippling. FxCop was how the SA would find issues. Don't get me wrong, it was a good way to teach junior developers and force them to think of the consequences of their chosen approach, but for senior developers it was seen as somewhat draconian. One particular SA was against the use of a certain library, claiming it was slow. This forced us to write tons of code to achieve things differently while the other library would've saved us a lot of time. Fast forward to the last month of the project and the clients were complaining about performance. The only solution was to change certain functionality to use the originally ignored approach despite early warnings from the devs. By that point a lot of code was thrown out and not reusable, leading to overtime and stress. Sadly the estimates used for the project were based on the old approach which my project was forbidden from using so it wasn't an appropriate indicator for estimation. I would hear the PM say "we've done this before," when in reality they had not since we were using a new library and the devs working on it were not the same devs used on the old project. The SA who would enforce the usage of DTOs, DOs, BOs, Service layers and so on for all projects. New devs had to learn this architecture and the SA adamantly enforced usage guidelines. Exceptions to usage guidelines were made when it was absolutely difficult to follow the guidelines. The SA was grounded in their approach. Classes for DTOs and all CRUD operations were generated via CodeSmith and database schemas were another similar ball of wax. However, having used this setup everywhere, the SA was not open to new technologies such as LINQ to SQL or Entity Framework. I am not using this post as a platform for venting. There were positive and negative aspects to my experiences with the SA stories mentioned above. My questions boil down to: What should an SA bring to the table? How can they strike a balance in their decision making? Should one approach an SA job (as defined earlier) with the mentality that they must enforce certain ground rules? Anything else to consider? Thanks! I'm sure these job tasks are easily extended to people who are senior devs or technical leads, so feel free to answer at that capacity as well.

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  • Java EE/GlassFish Adoption Story by Kerry Wilson/Vanderbilt University

    - by reza_rahman
    Kerry Wilson is a Software Engineer at the Vanderbilt University Medical Center. He served in a consultant role to design a lightweight systems integration solution for the next generation Foundations Recovery Network using GlassFish, Java EE 6, JPA, @Scheduled EJBs, CDI, JAX-RS and JSF. He shared his story at the JavaOne 2013 Sunday GlassFish community event - check out the video below: Kerry outlined some of the details of the implementation and emphasized the fact that Java EE can be a great solution for applications that are considered small/lightweight. He mentioned the productivity gains through the modern Java EE programming model centered on annotations, POJOs and zero-configuration - comparing it with competing frameworks that aim towards similar productivity for lightweight applications. Kerry also stressed the quality of the excellent NetBeans integration with GlassFish and the need for community self-support in free, non-commercial open source projects like GlassFish. You can check out the details of his story on the GlassFish stories blog. Do you have a Java EE/GlassFish adoption story to share? Let us know and we will highlight it for the community.

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  • First Partial Lunar Eclipse in 2010

    - by Suganya
    Following the Annular Solar Eclipse in January 2010, the next eclipse hitting the earth is partial Lunar Eclipse in June 2010. This partial Lunar eclipse is mostly visible to people in America and Pacific side.   The first Lunar Eclipse for the year 2010 occurs on 26th June with the magnitude of 0.5368 and the eclipse lasts for two and a half hours totally. This eclipse is clearly visible for those who are in Western Canada , USA and Eastern Australia. The local timings (24 Hours format) of the cities where the partial solar eclipse is visible are S.No Place Partial Eclipse Begins Partial Eclipse Ends 1 Atlanta 05:17 08:00 2 San Francisco 02:17 05:00 3 Texas 04:17 07:00 4 Los Angeles 02:17 05:00 5 Sydney 20:17 23:00 6 Osaka 19:17 22:00 Join us on Facebook to read all our stories right inside your Facebook news feed.

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  • Awesome Integration Of Office In Windows Phone 7[Videos]

    - by Gopinath
    Who else understand Office applications better than Microsoft? Well, not many out there. With the next generation of their mobile OS, Windows Phone 7,  Microsoft seems to be well determined to impress all of us with the awesome integration of Office. Microsoft recently published two demo videos of Office Integration in Windows Phone 7 OS. These videos shows off one of the nice things that we dream to do in a mobile: open a PowerPoint file inline from the email client, edit it, and send it back to the original sender. Other video demonstrates One Note, Word & Outlook with a clean and very intuitive user interface.  Check these two videos   Emails, Events and Schedule Office Hub Join us on Facebook to read all our stories right inside your Facebook news feed.

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  • How do you deal with intentionally bad code?

    - by mafutrct
    There are many stories about intentionally bad code, not only on TDWTF but also on SO. Typical cases include: Having a useless time-wasting construct (e.g. an empty loop counting to some huge value) so programmers can easily "speed up" the application by removing it when they are tasked to. Providing intentionally misleading, wrong or no documentation to generate expensive support requests. Readily generating errors, or worse, generating even though everything worked fine, locking up the application so an expensive support call is required to unlock. These points display a more or less malicious attitude (even though sometimes by accident), especially the first point occurs rather often. How should one deal with such constructs? Ignore the issue, or just remove the offending code? Notify their manager, or speak to the person who introduced the "feature"?

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