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• Create user in Oracle 11g with same priviledges as in Oracle 10g XE

  - by Álvaro G. Vicario

  I'm a PHP developer (not a DBA) and I've been working with Oracle 10g XE for a while. I'm used to XE's simplified user management: Go to Administration/ Users/ Create user Assign user name and password Roles: leave the default ones (connect and resource) Privileges: click on "Enable all" to select the 11 possible ones Create This way I get a user that has full access to its data and no access to everything else. This is fine since I only need it to develop my app. When the app is to be deployed, the client's DBAs configure the environment. Now I have to create users in a full Oracle 11g server and I'm completely lost. I have a new concept (profiles) and there're like 20 roles and hundreds of privileges in various categories. What steps do I need to complete in Oracle Enterprise Manager in order to obtain a user with the same privileges I used to assign in XE? ==== UPDATE ==== I think I'd better provide a detailed explanation so I make myself clearer. This is how I create a user in 10g XE: Roles: [X] CONNECT [X] RESOURCE [ ] DBA Direct Asignment System Privileges: [ ] CREATE DATABASE LINK [ ] CREATE MATERIALIZED VIEW [ ] CREATE PROCEDURE [ ] CREATE PUBLIC SYNONYM [ ] CREATE ROLE [ ] CREATE SEQUENCE [ ] CREATE SYNONYM [ ] CREATE TABLE [ ] CREATE TRIGGER [ ] CREATE TYPE [ ] CREATE VIEW I click on Enable All and I'm done. This is what I'm asked when doing the same in 11g: Profile: (*) DEFAULT ( ) WKSYS_PROF ( ) MONITORING_PROFILE Roles: CONNECT: [ ] Admin option [X] Default value Edit List: AQ_ADMINISTRATOR_ROLE AQ_USER_ROLE AUTHENTICATEDUSER CSW_USR_ROLE CTXAPP CWM_USER DATAPUMP_EXP_FULL_DATABASE DATAPUMP_IMP_FULL_DATABASE DBA DELETE_CATALOG_ROLE EJBCLIENT EXECUTE_CATALOG_ROLE EXP_FULL_DATABASE GATHER_SYSTEM_STATISTICS GLOBAL_AQ_USER_ROLE HS_ADMIN_ROLE IMP_FULL_DATABASE JAVADEBUGPRIV JAVAIDPRIV JAVASYSPRIV JAVAUSERPRIV JAVA_ADMIN JAVA_DEPLOY JMXSERVER LOGSTDBY_ADMINISTRATOR MGMT_USER OEM_ADVISOR OEM_MONITOR OLAPI_TRACE_USER OLAP_DBA OLAP_USER OLAP_XS_ADMIN ORDADMIN OWB$CLIENT OWB_DESIGNCENTER_VIEW OWB_USER RECOVERY_CATALOG_OWNER RESOURCE SCHEDULER_ADMIN SELECT_CATALOG_ROLE SPATIAL_CSW_ADMIN SPATIAL_WFS_ADMIN WFS_USR_ROLE WKUSER WM_ADMIN_ROLE XDBADMIN XDB_SET_INVOKER XDB_WEBSERVICES XDB_WEBSERVICES_OVER_HTTP XDB_WEBSERVICES_WITH_PUBLIC System Privileges: <Empty> Edit List: ACCESS_ANY_WORKSPACE ADMINISTER ANY SQL TUNING SET ADMINISTER DATABASE TRIGGER ADMINISTER RESOURCE MANAGER ADMINISTER SQL MANAGEMENT OBJECT ADMINISTER SQL TUNING SET ADVISOR ALTER ANY ASSEMBLY ALTER ANY CLUSTER ALTER ANY CUBE ALTER ANY CUBE DIMENSION ALTER ANY DIMENSION ALTER ANY EDITION ALTER ANY EVALUATION CONTEXT ALTER ANY INDEX ALTER ANY INDEXTYPE ALTER ANY LIBRARY ALTER ANY MATERIALIZED VIEW ALTER ANY MINING MODEL ALTER ANY OPERATOR ALTER ANY OUTLINE ALTER ANY PROCEDURE ALTER ANY ROLE ALTER ANY RULE ALTER ANY RULE SET ALTER ANY SEQUENCE ALTER ANY SQL PROFILE ALTER ANY TABLE ALTER ANY TRIGGER ALTER ANY TYPE ALTER DATABASE ALTER PROFILE ALTER RESOURCE COST ALTER ROLLBACK SEGMENT ALTER SESSION ALTER SYSTEM ALTER TABLESPACE ALTER USER ANALYZE ANY ANALYZE ANY DICTIONARY AUDIT ANY AUDIT SYSTEM BACKUP ANY TABLE BECOME USER CHANGE NOTIFICATION COMMENT ANY MINING MODEL COMMENT ANY TABLE CREATE ANY ASSEMBLY CREATE ANY CLUSTER CREATE ANY CONTEXT CREATE ANY CUBE CREATE ANY CUBE BUILD PROCESS CREATE ANY CUBE DIMENSION CREATE ANY DIMENSION CREATE ANY DIRECTORY CREATE ANY EDITION CREATE ANY EVALUATION CONTEXT CREATE ANY INDEX CREATE ANY INDEXTYPE CREATE ANY JOB CREATE ANY LIBRARY CREATE ANY MATERIALIZED VIEW CREATE ANY MEASURE FOLDER CREATE ANY MINING MODEL CREATE ANY OPERATOR CREATE ANY OUTLINE CREATE ANY PROCEDURE CREATE ANY RULE CREATE ANY RULE SET CREATE ANY SEQUENCE CREATE ANY SQL PROFILE CREATE ANY SYNONYM CREATE ANY TABLE CREATE ANY TRIGGER CREATE ANY TYPE CREATE ANY VIEW CREATE ASSEMBLY CREATE CLUSTER CREATE CUBE CREATE CUBE BUILD PROCESS CREATE CUBE DIMENSION CREATE DATABASE LINK CREATE DIMENSION CREATE EVALUATION CONTEXT CREATE EXTERNAL JOB CREATE INDEXTYPE CREATE JOB CREATE LIBRARY CREATE MATERIALIZED VIEW CREATE MEASURE FOLDER CREATE MINING MODEL CREATE OPERATOR CREATE PROCEDURE CREATE PROFILE CREATE PUBLIC DATABASE LINK CREATE PUBLIC SYNONYM CREATE ROLE CREATE ROLLBACK SEGMENT CREATE RULE CREATE RULE SET CREATE SEQUENCE CREATE SESSION CREATE SYNONYM CREATE TABLE CREATE TABLESPACE CREATE TRIGGER CREATE TYPE CREATE USER CREATE VIEW CREATE_ANY_WORKSPACE DEBUG ANY PROCEDURE DEBUG CONNECT SESSION DELETE ANY CUBE DIMENSION DELETE ANY MEASURE FOLDER DELETE ANY TABLE DEQUEUE ANY QUEUE DROP ANY ASSEMBLY DROP ANY CLUSTER DROP ANY CONTEXT DROP ANY CUBE DROP ANY CUBE BUILD PROCESS DROP ANY CUBE DIMENSION DROP ANY DIMENSION DROP ANY DIRECTORY DROP ANY EDITION DROP ANY EVALUATION CONTEXT DROP ANY INDEX DROP ANY INDEXTYPE DROP ANY LIBRARY DROP ANY MATERIALIZED VIEW DROP ANY MEASURE FOLDER DROP ANY MINING MODEL DROP ANY OPERATOR DROP ANY OUTLINE DROP ANY PROCEDURE DROP ANY ROLE DROP ANY RULE DROP ANY RULE SET DROP ANY SEQUENCE DROP ANY SQL PROFILE DROP ANY SYNONYM DROP ANY TABLE DROP ANY TRIGGER DROP ANY TYPE DROP ANY VIEW DROP PROFILE DROP PUBLIC DATABASE LINK DROP PUBLIC SYNONYM DROP ROLLBACK SEGMENT DROP TABLESPACE DROP USER ENQUEUE ANY QUEUE EXECUTE ANY ASSEMBLY EXECUTE ANY CLASS EXECUTE ANY EVALUATION CONTEXT EXECUTE ANY INDEXTYPE EXECUTE ANY LIBRARY EXECUTE ANY OPERATOR EXECUTE ANY PROCEDURE EXECUTE ANY PROGRAM EXECUTE ANY RULE EXECUTE ANY RULE SET EXECUTE ANY TYPE EXECUTE ASSEMBLY EXPORT FULL DATABASE FLASHBACK ANY TABLE FLASHBACK ARCHIVE ADMINISTER FORCE ANY TRANSACTION FORCE TRANSACTION FREEZE_ANY_WORKSPACE GLOBAL QUERY REWRITE GRANT ANY OBJECT PRIVILEGE GRANT ANY PRIVILEGE GRANT ANY ROLE IMPORT FULL DATABASE INSERT ANY CUBE DIMENSION INSERT ANY MEASURE FOLDER INSERT ANY TABLE LOCK ANY TABLE MANAGE ANY FILE GROUP MANAGE ANY QUEUE MANAGE FILE GROUP MANAGE SCHEDULER MANAGE TABLESPACE MERGE ANY VIEW MERGE_ANY_WORKSPACE ON COMMIT REFRESH QUERY REWRITE READ ANY FILE GROUP REMOVE_ANY_WORKSPACE RESTRICTED SESSION RESUMABLE ROLLBACK_ANY_WORKSPACE SELECT ANY CUBE SELECT ANY CUBE DIMENSION SELECT ANY DICTIONARY SELECT ANY MINING MODEL SELECT ANY SEQUENCE SELECT ANY TABLE SELECT ANY TRANSACTION UNDER ANY TABLE UNDER ANY TYPE UNDER ANY VIEW UNLIMITED TABLESPACE UPDATE ANY CUBE UPDATE ANY CUBE BUILD PROCESS UPDATE ANY CUBE DIMENSION UPDATE ANY TABLE Object Privileges: <Empty> Add: Clase Java Clases de Trabajos Cola Columna de Tabla Columna de Vista Espacio de Trabajo Función Instantánea Origen Java Paquete Planificaciones Procedimiento Programas Secuencia Sinónimo Tabla Tipos Trabajos Vista Consumer Group Privileges: <Empty> Default Consumer Group: (*) None Edit List: AUTO_TASK_CONSUMER_GROUP BATCH_GROUP DEFAULT_CONSUMER_GROUP INTERACTIVE_GROUP LOW_GROUP ORA$AUTOTASK_HEALTH_GROUP ORA$AUTOTASK_MEDIUM_GROUP ORA$AUTOTASK_SPACE_GROUP ORA$AUTOTASK_SQL_GROUP ORA$AUTOTASK_STATS_GROUP ORA$AUTOTASK_URGENT_GROUP ORA$DIAGNOSTICS SYS_GROUP And, of course, I wonder what options I should pick.

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• A special user does not appear in Windows login screen

  - by shayan

  In the list of users (under Local Users and Groups in my Windows 7) I have an ASPNET user (its description says "Account used for running the ASP.NET worker process (aspnet_wp.exe)" and its full name is "ASP.NET Machine Account") The thing is this user does not appear in Windows login screen. What I have found: It is not a "Built-in security pricipal" user It belongs only to Users group I don't have HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\SpecialAccounts key in my registry In every sense I can see that it is a normal user yet it does not appear in login screen. Now the questions are: What does make it special? How can I create a user like this?

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• User Permissions: Daemon and User

  - by Eddie Parker

  Hello: I often run into this issue on Linux, and I'd love to know the proper way of solving it. Say I have a daemon running. In my example, I'll use LigHTTPD, a webserver. Some software, like Wordpress, enjoys having read/write access to files for updating applications via a web interface, which I think is quite handy. At the same time, I enjoy being able to hack on my files using vim, using my local user account, 'eddie'. Herein lies the rub. Either I chown everything to lighttpd or eddie and a shared group between them both, and chmod it 660, or perpetually sudo to edit the damned things. The former isn't a bad solution, until I create a new file in which case I have to remember to chmod it appropriately, or create some hack like a cron job that chmods for me. Is there an easier way of doing this? Have I overlooked something? Cheers, -e-

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• Need assistance for domain forwarding

  - by Yusuf Andre

  Briefly my question is about combining my registered domain with the websites listening on port 80/8080 on my server. I have a web server IIS on windows 7 and two web sites listening on port 80 and 8080. I have successfully forwarded any incoming request to port 80 and 8080 to my web server. So everything works like a charm when I try to access these websites entering http://myglobalip:80/Index.aspx or http://myglobalip:8080/Index.aspx from a computer outside of the local network. So I have a domain registered, lets say www.mydomain.com. What steps should I follow in which sequence? What should I consider to do? I need a step by step guide to follow. I have registered my domain on godaddy's website and only configured forwarding so the domain forward to my webserver but when I attempt to access the web page, It always try and try until It times out.

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• Need assistance matching a general theme style as well as eCommerce capability

  - by humble_coder

  I'm in the process of acquiring a new design client. They are getting into the business of "auto parts wholesaling" and they want a storefront. My preference is/was to create something from scratch. However, here is an established trend in their particular market (similar parts, layout, etc). They insist on following the existing visual trend, as per the following: http://www.xtremediesel.com/ http://www.thoroughbreddiesel.com/ http://www.alligatorperformance.com/ My plan of attack at this point is to find a comparable WP theme and a flexible (but useful) backend/product management. Their current demo site (which their previous developer made a stab at) is using Pinnacle Cart. It is no where near what they need, nor is it intuitive to work with. I was actually considering Magento for its greater abilities but I'm still considering options. That said, my two primary dilemmas are as follows: 1) I need a theme that mimics the general style of those listed. They explicitly said they didn't want anything too clean (e.g. ThemeForest, Woothemes) as it "wasn't rugged or busy looking enough" for their field. 2) I need a WP/Magento/WP e-Commerce (or any one of a host of other) plugin that will allow for bulk import/update of nearly 200,000 products, descriptions and images. I'm not opposed to manually interfacing with the DB for import, but in the end, I need a store/system that doesn't needlessly add 50 tables to accommodate some "wet behind the ears" concept of table normalization and is easy to add to. Anyway, if anyone has any quality suggestions regarding either of these issues, it would be most appreciated. Best.

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• View all users in a specific group in CentOS

  - by slayernoah

  I added a user user01 to a group group01 using: usermod -a -G group01 user01 When I run in command id user01 it shows that this user has actually been added to the group. However, the file /etc/group doesn't reflect this. i.e. I believe that on this file, users that belong to each of the groups should be listed next to it. Please correct me if I am wrong. This is a fresh installation of CentOS 6.4 Also, since id user01 shows that this is updated, is there any way to check all the members of group group01?

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• How to update Sharepoint 2010 user profile for user whose account name has changed in AD?

  - by Daniel Root

  We have an issue with User Profile Sync in SharePoint 2010 when the following happens: A new user is added to AD (ie DOMAIN\jdoh) The user is synched successfully to SharePoint Time passes The user's account name is changed in AD (ie because it was originally misspelled: DOMAIN\jdoe) The user is re-synced to SharePoint The behavior appears to be that the account name is not changed. In the above example, accountname will continue to be DOMAIN\jdoh in SharePoint, though other properties are synced correctly- I would assume by SID. This means that the users' my profile and mysite links still refer to the 'old' name (ie Person.aspx?accountname=Domain\jdoh). What steps should be taken to fix this in SharePoint when an account name is changed in AD?

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• System user authentication via web interface [closed]

  - by donodarazao

  Background: We have one pretty slow and expensive satellite Internet connection that is shared in a network with 5-50 users. To limit traffic, users shall pay a certain sum of money per hour. Routing and traffic accounting on user basis is done by a opensuse 10.3 server. Login is done via pppoe, and for each connection, username, bytes_sent, bytes_rcvd, start_time, end_time,etc are written into a mysql database. Now it was decided that we want to change from time-based to volume-based pricing. As the original developer who installed the system a couple of years ago isn't available, I'm trying to do the changes. Although I'm absolutely new to all this, there is some progress. However, there's one point I'm absolutely stuck. Up to now, only administrators can access connection details and billing information via a web interface. But as volume-based prices are less transparent to users than time-based prices, it is essential that users themselves can check their connections and how much they cost via the web interface. For this, we need some kind of user authentication. Actual question: How to develop such a user authentication? Every user has a linux system user account. With this user name and password, connection to the pppoe-server is made by the client machines. I thought about two possibles ways to authenticate users: First possibility: Users type username and password in a form. This is then somehow checked. We already have to possibilities to change passwords via the web interface. Here are parts of the code: Part of the Perl script the homepage is linked to: #!/usr/bin/perl use CGI; use CGI::Carp qw(fatalsToBrowser); use lib '../lib'; use own_perl_module; my @error; my $data; $query = new CGI; $username = $query->param('username') || ''; $oldpasswd = $query->param('oldpasswd') || ''; $passwd = $query->param('passwd') || ''; $passwd2 = $query->param('passwd2') || ''; own_perl_module::connect(); if ($query->param('submit')) { my $benutzer = own_perl_module::select_benutzer(username => $username) or push @error, "user not exists"; push @error, "your password?!?" unless $passwd; unless (@error) { own_perl_module::update_benutzer($benutzer->{id}, { oldpasswd => $oldpasswd, passwd => $passwd, passwd2 => $passwd2 }, error => \@error) and push @error, "Password changed."; } } Here's part of the sub update_benutzer in the own_perl_module: if ($dat-{passwd} ne '') { my $username = $dat-{username} || $select-{username}; my $system = "./chpasswd.pl '$username' '$dat-{passwd}'" . (defined($dat-{oldpasswd}) ? " '$dat-{oldpasswd}'" : undef); my $answer = $system; if ($? != 0) { chomp($answer); push @$error, $answer || "error changing password ($?)"; Here's chpasswd.pl: #!/usr/bin/perl use FileHandle; use IPC::Open3; local $username = shift; local $passwd = shift; local $oldpasswd = shift; local $chat = { 'Old Password: $' => sub { print POUT "$oldpasswd\n"; }, 'New password: $' => sub { print POUT "$passwd\n"; }, 'Re-enter new password: $' => sub { print POUT "$passwd\n"; }, '(.*)\n$' => sub { print "$1\n"; exit 1; } }; local $/ = \1; my $command; if (defined($oldpasswd)) { $command = "sudo -u '$username' /usr/bin/passwd"; } else { $command = "sudo /usr/bin/passwd '$username'"; } $pid = open3(\*POUT, \*PIN, \*PERR, $command) or die; my $buffer; LOOP: while($_ = <PERR>) { $buffer .= $_; foreach (keys(%$chat)) { if ($buffer =~ /$_/i) { $buffer = undef; &{$chat->{$_}}; } } } exit; Could this somehow be adjusted to verify users, but not changing user passwords? The second possibility I see: all pppoe connections are logged in the mysql database. If I could somehow retrieve the username (or uid) of the user connected by pppoe, this could be used to authenticate users. Users could only check their internet connections and costs when they are online (and thus paying money), but this could be tolerated. Here's a line of the script that inserts connections into the database: my $username = $ENV{PEERNAME}; I thought it would be easy to use this variable, but $username seems to be always empty in test-scripts (print $username). Any idea how to retrieve the user connected to the pppoe server? Sorry for the long question! Any help would be very much appreciated. :)

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• assistance recovering/reinstalling/installing ubuntu and win7

  - by razzrat

  New computer with Windows 7 installed, I defrag, shrink, re-boot from Ubuntu LiveUSB, go to gparted and look at partitions before installing Ubuntu....for some reason Win7 is still taking up 400G of my HD! I resized partition down with gparted, exit and yes of course I can't boot into Windows. When I go to install Ubuntu in new large unallocated space I get a blank screen at the point you are asked what kind of installation you want. I have Ubuntu 12.04 LiveUSB, Windows 7 re-installation disk and driver disks also. The HDD currently has 3 allocated partitions: 'diag' fat16, 'recovery' ntfs and 'OS' ntfs which has a red '!' next to it.

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• Windows user account just for accessing network shares on a Windows 7 machine

  - by Paulo

  I would like my Xbox (Xbmc) to access my Windows 7 shares without having Guest accounts enabled and without using my Administrator account login details. I have tried making it an account called Xbox and this works fine but the Xbox account appears on the login page for Windows. Is there a way to create an account that is purely for accessing shares without it appearing as a user account????

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• Windows7: Renamed user/profile name but actual folder name didn't change

  - by Rob

  I renamed a user profile to a new name. This worked but when I look into the folder path, the old name is being used. Why? And how can I make the folder pathname the same as the new name?

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• Changed login for a user with encrypted home, now I can't login

  - by HappyDeveloper

  I changed a user's login by doing this: $ usermod old_login -l new_login I also wanted to move his home to reflect his new username, but it wouldn't let me, so I just rebooted. But now after I login, the screen blinks and I'm redirected back to the login screen. And that's what happens when you cannot access your home, that's why I think it has something to do with his home being encrypted. How do I fix this? I'm on a Ubuntu 12 Virtualbox VM.

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• Windows Vista: Copying from an Admin profile to a standard user

  - by angelo

  Hi, I'm wondering if you could copy all the settings of an Admin-enabled profile to a standard user account? If not, is there an application that can help you achieve this? I didn't know I've been running under Admin account all this time...

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• Missing Profiles in Ubuntu User

  - by Coyote

  I've got a zen slice running Ubuntu. I set the thing up as root and had "normal" bash and vim profiles, however the new users I've created for myself and others have no profiles. I've tried copying the profiles from root to my user's home directories, but still don't have color or even machine name\login at the prompt. How do I get the options transferred?

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• Disable user accounts after a certain time period

  - by Joe Taylor

  Is there a way to create a local user account on a Windows 7 Professional machine that stays active only for a certain length of time e.g 12 months? The reason for doing this is we loan out laptops for 12 months to students, however some are less than prompt at bringing them back, if they were locked out of the laptop this would force them to bring the machine back in if they hoped to continue using the laptop. Also a warning would be helpful, although I could do this with a scheduled task.

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• XP User account cannot write to USB

  - by Quick Joe Smith

  Is there a local security policy setting or somesuch to allow limited user accounts to modify the contents of USB drives? Currently I get an "Access denied" error, further saying "Make sure the disk is not full or write-protected and that the file is not currently in use." The Administrator account has no such obstacles. Update: The problem is at least solvable by altering NTFS permissions (granting Full Control to Users), and therefore I'm losing hope that there is a more global solution.

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• How to copy a windows 7 user profile when changing domains

  - by Kris

  I need to connect my machine to a new domain soon. When I do so a new user profile will be created and I would like to copy all the settings/data from the old profile to the new one. This is a local profile only (no roaming). Running Windows 7 Enterprise 64 bit. I found this previous question on the same topic, it however only seems to address Windows XP and the solutions do not seem to apply to Win7.

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• user locked privileges on windows xp

  - by toijuan1

  I work at a college facility and a student has added a user that I cannot delete to a system. the background is locked. What can I do.

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• Why run apache under it's own user name?

  - by cathy02

  Hello, By default apache runs under user nobody. Is there a reason I would want to change that? Does it make things more secure?

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• How do I hide my custom Unity panel indicators from another user account on the same machine?

  - by Inkayacu

  I created a second user account on my machine, making it a "standard" user account. When I log into that account, most of the panel indicators I've added in my own administrator user account show up here as well -- but not all of them (e.g., the cpufreq indicator shows up in both accounts, but the multiload indicator does not show up in the second account). I'd like to prevent everything but the default panel indicators from a fresh Ubuntu install showing up in the second user's panel.

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• User-unique .vimrc file for servers as root user

  - by Scott

  I'm getting thrown into an IDE war at the office, where multiple users have root access on our servers, and like to have everything their own way with VIM. Unfortunately, we have our servers locked down enough to where if you want to do anything, you need to have root access. Obviously (although this is obviously frowned upon), we get tired of typing sudo before each command we type, which would require that we constantly type in our wonderfully complex passwords that are mandated on us over and over again, so naturally we all just execute the sudo su - command upon login to avoid all of this. Of course, when it comes to VIM and custom .vimrc files, we are often times stepping on someone else's custom .vimrc file, and we have some whacked out functionality in these files that users have that may overwrite functionality that we have no idea about, much less have the patience to learn either. When as root on a linux box, is there any way for all of us to still maintain our .vimrc file without having to overwrite the file over and over again every time someone wants to use VIM? Ideally, we have many virtual machines all with VIM installed, so a universal solution across all servers would be best, and we do have our Microsoft Windows user specific home directories mounted on the servers under /home/username. Any recommendations for accommodating this?

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• Change to different user, or let different user execute a command

  - by WG-

  I have a problem. There is a server which I can access with an account by ssh, lets say WG. Now there is a folder with the following permissions. drwxr-s---+ 855 vvz www-data 20K Aug 21 17:56 pictures I want to copy this folder using rsync, however since I am not the user www-data but WG I cannot execute rsync. So I want www-data to execute a rsync command. However, I do not posses sudo powers. My friend however tells me that I am actually able to execute the rsync command as www-data, but he will not tell me how. I asked him for some clues and he told me that it had something to do with reverse shell (which I figured out to be that you connect by ssh to your server and then you connect back to your own server, or something). I also asked if it was by-design or actually a flaw in the system. He tells me it is both. Furthermore I think it has something to do with the group permissions. If I just make sure that I am with the group permissions then I can also read the files. Anybody has a clue?

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• Brighton Rocks: UA Europe 2011

  - by ultan o'broin

  User Assistance Europe 2011 was held in Brighton, UK. Having seen Quadrophenia a dozen times, I just had to go along (OK, I wanted to talk about messages in enterprise applications). Sadly, it rained a lot, though that was still eminently more tolerable than being stuck home in Dublin during Bloomsday. So, here are my somewhat selective highlights and observations from the conference, massively skewed towards my own interests, as usual. Enjoyed Leah Guren's (Cow TC) great start ‘keynote’ on the Cultural Dimensions of Software Help Usage. Starting out by revisiting Hofstede's and Hall's work on culture (how many times I have done this for Multilingual magazine?) and then Neilsen’s findings on age as an indicator of performance, Leah showed how it is the expertise of the user that user assistance (UA) needs to be designed for (especially for high-end users), with some considerations made for age, while the gender and culture of users are not major factors. Help also needs to be contextual and concise, embedded close to the action. That users are saying things like “If I want help on Office, I go to Google ” isn't all that profound at this stage, but it is always worth reiterating how search can be optimized to return better results for users. Interestingly, regardless of user education level, the issue of information quality--hinging on the lynchpin of terminology reflecting that of the user--is critical. Major takeaway for me there. Matthew Ellison’s sessions on embedded help and demos were also impressive. Embedded help that is concise and contextual is definitely a powerful UX enabler, and I’m pleased to say that in Oracle Fusion Applications we have embraced the concept fully. Matthew also mentioned in his session about successful software demos that the principle of modality with demos is a must. Look no further than Oracle User Productivity Kit demos See It!, Try It!, Know It, and Do It! modes, for example. I also found some key takeaways in the presentation by Marie-Louise Flacke on notes and warnings. Here, legal considerations seemed to take precedence over providing any real information to users. I was delighted when Marie-Louise called out the Oracle JDeveloper documentation as an exemplar of how to use notes and instructions instead of trying to scare the bejaysus out of people and not providing them with any real information they’d find useful instead. My own session on designing messages for enterprise applications was well attended. Knowing your user profiles (remember user expertise is the king maker for UA so write for each audience involved), how users really work, the required application business and UI rules, what your application technology supports, and how messages integrate with the enterprise help desk and support policies and you will go much further than relying solely on the guideline of "writing messages in plain language". And, remember the value in warnings and confirmation messages too, and how you can use them smartly. I hope y’all got something from my presentation and from my answers to questions afterwards. Ellis Pratt stole the show with his presentation on applying game theory to software UA, using plenty of colorful, relevant examples (check out the Atlassian and DropBox approaches, for example), and striking just the right balance between theory and practice. Completely agree that the approach to take here is not to make UA itself a game, but to invoke UA as part of a bigger game dynamic (time-to-task completion, personal and communal goals, personal achievement and status, and so on). Sure there are gotchas and limitations to gamification, and we need to do more research. However, we'll hear a lot more about this subject in coming years, particularly in the enterprise space. I hope. I also heard good things about the different sessions about DITA usage (including one by Sonja Fuga that clearly opens the door for major innovation in the community content space using WordPress), the progressive disclosure of information (Cerys Willoughby), an overview of controlled language (or "information quality", as I like to position it) solutions and rationale by Dave Gash, and others. I also spent time chatting with Mike Hamilton of MadCap Software, who showed me a cool demo of their Flare product, and the Lingo translation solution. I liked the idea of their licensing model for workers-on-the-go; that’s smart UX-awareness in itself. Also chatted with Julian Murfitt of Mekon about uptake of DITA in the enterprise space. In all, it's worth attending UA Europe. I was surprised, however, not to see conference topics about mobile UA, community conversation and content, and search in its own right. These are unstoppable forces now, and the latter is pretty central to providing assistance now to all but the most irredentist of hard-copy fetishists or advanced technical or functional users working away on the back end of applications and systems. Only saw one iPad too (says the guy who carries three laptops). Tweeting during the conference was pretty much nonexistent during the event, so no community energy there. Perhaps all this can be addressed next year. I would love to see the next UA Europe event come to Dublin (despite Bloomsday, it's not a bad place place, really) now that hotels are so cheap and all. So, what is my overall impression of the state of user assistance in Europe? Clearly, there are still many people in the industry who feel there is something broken with the traditional forms of user assistance (particularly printed doc) and something needs to be done about it. I would suggest they move on and try and embrace change, instead. Many others see new possibilities, offered by UX and technology, as well as the reality of online user behavior in an increasingly connected world and that is encouraging. Such thought leaders need to be listened to. As Ellis Pratt says in his great book, Trends in Technical Communication - Rethinking Help: “To stay relevant means taking a new perspective on the role (of technical writer), and delivering “products” over and above the traditional manual and online Help file... there are a number of new trends in this field - some complementary, some conflicting. Whatever trends emerge as the norm, it’s likely the status quo will change.” It already has, IMO. I hear similar debates in the professional translation world about the onset of translation crowd sourcing (the Facebook model) and machine translation (trust me, that battle is over). Neither of these initiatives has put anyone out of a job and probably won't, though the nature of the work might change. If anything, such innovations have increased the overall need for professional translators as user expectations rise, new audiences emerge, and organizations need to collate and curate user-generated content, combining it with their own. Perhaps user assistance professionals can learn from other professions and grow accordingly.

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• Windows 7 Login User Doesn't Exist

  - by dcolumbus

  I have another interesting issue... because of some issue with a lost password, I had to manually change the password to one of the accounts via and DOS hack. However, somehow in the process I now have a phantom username that I am asked to logon to when Windows first starts... This username doesn't exit. In order to login, I have to "change user" and manually type in the correct username. Is there a way that I can edit which username it prompts me for? I'd like to repair this without having to reinstall just yet.

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• Windows 7 Login User Doesn't Exist

  - by dcolumbus

  I have another interesting issue... because of some issue with a lost password, I had to manually change the password to one of the accounts via and DOS hack. However, somehow in the process I now have a phantom username that I am asked to logon to when Windows first starts... This username doesn't exit. In order to login, I have to "change user" and manually type in the correct username. Is there a way that I can edit which username it prompts me for? I'd like to repair this without having to reinstall just yet.

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