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• Silverlight Cream for February 22, 2011 -- #1050

  - by Dave Campbell

  In this Issue: Robby Ingebretsen, Victor Gaudioso, Andrea Boschin(-2-), Rudi Grobler(-2-), Michael Crump, Deborah Kurata, Dennis Delimarsky, Pete Vickers, Yochay Kiriaty, Peter Kuhn, WindowsPhoneGeek, and Jesse Liberty(-2-). Above the Fold: Silverlight: "Silverlight Simple MVVM Printing" Deborah Kurata WP7: "Creating theme friendly UI in WP7 using OpacityMask" WindowsPhoneGeek Tools: "KAXAML v1.8" Robby Ingebretsen Shoutouts: Peter Foot posted Silverlight for Windows Phone Toolkit–Feb 2011 Rudi Grobler posts his top requested features for WP7, Silverlight, and WCF: vNext ... see you in Seattle, Rudi! From SilverlightCream.com: KAXAML v1.8 Robby Ingebretsen just posted KAXML v1.8 that now supports .NET 4.0, WPF, and Silferlight4 ... go grab it. Learn how to use Blend to create a Data Store, Add Properties to it, etc... Victor Gaudioso has 3 new Silverlight and/or Expression Blend video tutorials up... first is this one on Creating a Data store, adding properties to it, oh... read the title :), Next up is: Send async messages across UserControls or even applications, followed by the latest: Create a Sketchflow Animation using the Sketchflow Animation Panel A base class for threaded Application Services Andrea Boschin continues his IApplicationServices series with this one on a base class he created to develop Application Services that runs a thread. Windows Phone 7 - Part #6: Taking advantage of the phone Andrea Boschin also has part 6 of his series at SilverlightShow on WP7... this one is covering a bunch of items... Capabilities, Launchers/Choosers, and gestures... plus the source for a fun game. {homebrew} Skype for WP7 Rudi Grobler posted about the availability of (some features of) Skype for WP7 being available. The XDA guys have working contacts and the ability to chat going, plus they're looking for poeple to join in... Follow Rudi's link, and let them know you're up for it! Simple menu for your WP7 application Rudi Grobler has another post up about a very simple menu control for WP7 that he produced that is also very easy to use. Attaching a Command to the WP7 Application Bar Michael Crump shows how to bind the application bar to a Relay Command with the use of MVVMLight in 7 Easy Steps :) Silverlight Simple MVVM Printing Deborah Kurata continues her MVVM series with this one on printing what your user sees on the page... but doing so within the MVVM pattern. Enhancing the general Zune experience on Windows Phone 7 with Zune web API Dennis Delimarsky apparently likes the Zune as much as I do, and has ratted out tons of information about the Zune API for use in WP7 apps... and lots of code... Validating input forms in Windows Phone 7 Pete Vickers takes a great detailed spin through validation on the WP7... the rules have changed, but Pete explains with some code examples. Windows Phone Shake Gestures Library Yochay Kiriaty discusses Shake Gestures for the WP7 device and then describes the "Windows Phone Shake Gesture Library" that detects shake gestures in 3D space... and after a great description has the link for downloading. What difference does a sprite sheet make? Peter Kuhn is writing a series at SilverlightShow on XNA for Silverlight Devs that I've highlighted. An outshoot of that is this discussion of the use of sprite sheets and game development. Creating theme friendly UI in WP7 using OpacityMask WindowsPhoneGeek has a new post up today on using Opacity Masks in WP7 to enable using one set of icons for either the dark or light theme.. too cool, you'll wanna check this out! Linq to XML Jesse Liberty continues with Linq with regard to WP7 with this post on Linq to XML... and why XML? crap... I was just saving/loading XML today! :) Lambda–Not as weird as it sounds Jesse Liberty then jumps into Lambda expressions... maybe it's a chance for me to learn WTF the lambdas really do that I use all the time! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Silverlight Cream for March 30, 2010 -- #825

  - by Dave Campbell

  In this Issue: Jeremy Likness, Tim Greenfield, Tim Heuer, ondrejsv, XAML Ninja, Nikhil Kothari, Sergey Barskiy, Shawn Oster, smartyP, Christian Schormann(-2-), and John Papa And Glenn Block. Shoutouts: Victor Gaudioso produced a RefCard for DZone: Getting Started with Silverlight and Expression Blend Way to go Victor... it looks great! Gavin Wignall announced Metia launch FourSquare and Bing maps mash up – called Near.me Cheryl Simmons talks about VS2010 and the design surface: Changing Templates with the Silverlight Designer (and seeing the changes immediately) Michael S. Scherotter posted that New York Times Silverlight Kit Updated for Windows Phone 7 Series Jaime Rodriguez posted about 2 free chapters in his new book (with Yochay Kiriaty): A Journey Into Silverlight On Windows Phone -Via Learning WIndows PHone Programming Did you know there was "MSDN Radio"?? Tim Heuer posted follow-up answers to this morning's show: MSDN Radio follow-up answers: Prism for Silverlight, DomainServices and relationships Michael Klucher posted a great set of links for WP7 game development this morning: Great Game Development Tutorials for Windows Phone Zhiming Xue has 3 pages of synopsis and links for everything Windows Phone at MIX. This is the 1st, but at the top of the pages are links to the other two: Windows Phone 7 Content From MIX10 – Part I From SilverlightCream.com: Using WriteableBitmap to Simplify Animations with Clones Jeremy Likness takes a break from his LOB posts to demonstrate a page flip animation using WriteableBitmap to simplify the animation using clones. SAX-like Xml parsing Want some experience or fun with Rx? Tim Greenfield has a post up on building an observable XmlReader. nstalling Silverlight applications without the browser involved Last night I blogged Mike Taulty's take on the "Silent Install" for an OOB app, tonight, I'm posting Tim Heuer's insight on the topic. How to: Create computed/custom properties for sample data in Blend/Sketchflow ondrejsv posted an example of digging into the files that control the sample data for Blend to get what you really want. PathListBox Adventures – radial layout Check out the radial layout XAML Ninja did using the PathListBox ... and all code available. RIA Services and Validation Nikhil Kothari has a great (duh!) post up that follows his Silverlight TV on the same subject: RIA Services and validation... lots of good external links also. Windows Phone 7 Application with OData Sergey Barskiy did an OData to WP7 app by using the feed from MIX10. You can see a list of sessions, and click on one to see details. Getting Blur And DropShadow to work in the Windows Phone Emulator Shawn Oster responds to some forum questions about Blur and DropShadow effects not showing up in the WP7 emulator, and gives the code trick we have to do for now. Metro Icons for Windows Phone 7 We all got the other icon set for WP7 from MSDN, but smartyP pulled the Metro Icons from the PPT deck of the MIX10 presentations... good job! Fonts in SketchFlow Christian Schormann talks about fonts in Sketchflow, where they live on your machine, and how you can use them. Blend 4: About Path Layout, Part III Christian Schormann also has Part III of his epic tutorial up on Path Layout and Blend. This one is on dynamic resizing layouts, and he has links back to the other two if you missed them... or you can find them with a search at SilverlightCream... :) Simple ViewModel Locator for MVVM: The Patients Have Left the Asylum John Papa And Glenn Block teamed up to solve the View First model only without the maintenance involved with the ViewModel locator by using MEF. It only took these guys and hour... sigh... :) Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Oracle participó en el Expocontact14

  - by Noelia Gomez

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Los pasados 27 y 28 de Mayo tuvo lugar el congreso Expocontact en el Museo del Traje. El congreso volvió a ser punto de encuentro de los mejores expertos y empresas líderes del sector Contact Center con una convocatoria de 700 asistentes. Oracle, además de patrocinador del evento, formó parte de la agenda con la ponencia de Victor López, Sales Consulting Director, CRM Orale Ibérica en la que explicó “Cómo pasar de atender a “gestionar experiencias” ”. En esta ponencia trasladó la importancia de la innovación tecnológica en el servicio al cliente ya que a través de este “puedes disponer del perfil completo de tu cliente” y hacer tu trabajo más ágil y funcional, comentaba Victor. Además, aprovechó para resaltar las mayores funcionalidades de las soluciones de CX (Customer Experience) de Oracle en la nube: “multicanal, móviles, integradas y flexibles”. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Además de las ponencias, la agenda contaba con una mesa redonda donde se debatió sobre la gestión integral del cliente desde una perspectiva global. La interacción de la audiencia fue clave durante las dos jornadas, pudiendo votar a las preguntas propuestas sobre las ponencias en directo y conociendo al momento los resultados, a través de una aplicación móvil. Algo que hizo constatar un mensaje clave para este sector: “saber escuchar al cliente” Conoce ya nuestras soluciones de CX aquí. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Log rotation daemons (e.g. logadm) versus Custom bash scripts?

  - by victorhooi

  Hi, We have a number of applications that generate fairly large (500Mb a day) logfiles that we need to archive/compress on a daily basis. Currently, the log rotation/moving/compressions is done either via custom bash scripts and scheduled via Cron, or in the application's code itself. What (if any) are the advantages of using a system daemon like logadm? (These are Solaris boxes). Cheers, Victor

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• Is there a way to hide Mac Terminal credentials?

  - by vcr2

  I lose too many columns in my terminal because of the credentials ( Victor-Rodriguess-MacBook-Pro:~ victorrodrigues$ ). Could I shrink this? The only information I see as really needed sometimes for me is the folder name, nothing else.

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• Is there a way to hide Terminal.app's credentials (prompt text)?

  - by vcr2

  I lose too many columns in my terminal because of the credentials ( Victor-Rodriguess-MacBook-Pro:~ victorrodrigues$ ). Could I shrink this? The only information I see as really needed sometimes for me is the folder name, nothing else.

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• BizTalk host throttling &ndash; Singleton pattern and High database size

  - by S.E.R.

  Originally posted on: http://geekswithblogs.net/SERivas/archive/2013/06/30/biztalk-host-throttling-ndash-singleton-pattern-and-high-database-size.aspxI have worked for some days around the singleton pattern (for those unfamiliar with it, read this post by Victor Fehlberg) and have come across a few very interesting posts, among which one dealt with performance issues (here, also by Victor Fehlberg). Simply put: if you have an orchestration which implements the singleton pattern, then performances will continuously decrease as the orchestration receives and consumes messages, and that behavior is more obvious when the orchestration never ends (ie : it keeps looping and never terminates or completes). As I experienced the same kind of problem (actually I was alerted by SCOM, which told me that the host was being throttled because of High database size), I thought it would be a good idea to dig a little bit a see what happens deep inside BizTalk and thus understand the reasons for this behavior. NOTE: in this article, I will focus on this High database size throttling condition. I will try and work on the other conditions in some not too distant future… Test conditions The singleton orchestration For the purpose of this study, I have created the following orchestration, which is a very basic implementation of a singleton that piles up incoming messages, then does something else when a certain timeout has been reached without receiving another message: Throttling settings I have two distinct hosts : one that hosts the receive port (basic FILE port) : Ports_ReceiveHostone that hosts the orchestration : ProcessingHost In order to emphasize the throttling mechanism, I have modified the throttling settings for each of these hosts are as follows (all other parameters are set to the default value): [Throttling thresholds] Message count in database: 500 (default value : 50000) Evolution of performance counters when submitting messages Since we are investigating the High database size throttling condition, here are the performance counter that we should take a look at (all of them are in the BizTalk:Message Agent performance object): Database sizeHigh database sizeMessage delivery throttling stateMessage publishing throttling stateMessage delivery delay (ms)Message publishing delay (ms)Message delivery throttling state durationMessage publishing throttling state duration (If you are not used to Perfmon, I strongly recommend that you start using it right now: it is a wonderful tool that allows you to open the hood and see what is going on inside BizTalk – and other systems) Database size It is quite obvious that we will start by watching the database size and high database size counters, just to see when the first reaches the configured threshold (500) and when the second rings the alarm. NOTE : During this test I submitted 600 messages, one message at a time every 10ms to see the evolution of the counters we have previously selected. It might not show very well on this screenshot, but here is what happened: From 15:46:50 to 15:47:50, the database size for the Ports_ReceiveHost host (blue line) kept growing until it reached a maximum of 504.At 15:47:50, the high database size alert fires At first I was surprised by this result: why is it the database size of the receiving host that keeps growing since it is the processing host that piles up messages? Actually, it makes total sense. This counter measures the size of the database queue that is being filled by the host, not consumed. Therefore, the high database size alert is raised on the host that fills the queue: Ports_ReceiveHost. More information is available on the Public MPWiki page. Now, looking at the Message publishing throttling state for the receiving host (green line), we can see that a throttling condition has been reached at 15:47:50: We can also see that the Message publishing delay(ms) (blue line) has begun growing slowly from this point. All of this explains why performances keep decreasing when a singleton keeps processing new messages: the database size grows and when it has exceeded the Message count in database threshold, the host is throttled and the publishing delay keeps increasing. Digging further So, what happens to the database queue then? Is it flushed some day or does it keep growing and growing indefinitely? The real question being: will the host be throttled forever because of this singleton? To answer this question, I set the Message count in database threshold to 20 (this value is very low in order not to wait for too long, otherwise I certainly would have fallen asleep in front of my screen) and I submitted 30 messages. The test was started at 18:26. At 18:56 (ie : exactly 30min later) the throttling was stopped and the database size was divided by 2. 30 min later again, the database size had dropped to almost zero: I guess I’ll have to find some documentation and do some more testing before I sort this out! My guess is that some maintenance job is at work here, though I cannot tell which one Digging even further If we take a look at the Message delivery throttling state counter for the processing host, we can see that this host was also throttled during the submission of the 600 documents: The value for the counter was 1, meaning that Message delivery incoming rate for the host instance exceeds the Message delivery outgoing rate * the specified Rate overdrive factor (percent) value. We will see this another day… :) A last word Let’s end this article with a warning: DO NOT CHANGE THE THROTTLING SETTINGS LIGHTLY! The temptation can be great to just bypass throttling by setting very high values for each parameter (or zero in some cases, which simply disables throttling). Nevertheless, always keep in mind that this mechanism is here for a very good reason: prevent your BizTalk infrastructure from exploding!! So whatever you do with those settings, do a lot of testing and benchmarking!

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• JavaOne pictures and Community Commentary on JCP Awards

  - by heathervc

  We posted some pictures from JCP related events at JavaOne 2012 on the JCP Facebook page today.  The 2012 JCP Program Award winners and some of the nominees responded to the community recognition of their achievements during some of the JCP events last week.     “Our job on the EC is to balance the need of innovation – so we don’t standardize too early, or too late. We try to find that sweet spot that makes innovation and standardization work together, and not against each other.”- Ben Evans, CEO of jClarity and Executive Committee (EC) representative of the London Java Community, 2012 JCP Member/Participant of the Year Winner“SouJava has been evangelizing the Java platform, promoting the Java ecosystem in Brazil, and contributing to JSRs for several years. It’s very gratifying to have our work recognized, on behalf of many developers and Java User Groups around the world. This really is the work of a large group of people, represented by the few that can be here tonight.”- Michael Santos, representative of SouJava, 2012 JCP Member/Participant of the Year Winner "In the last years Credit Suisse has contributed to the development of Java EE specifications through participation in many customer advisory boards, through statements of requirements for extensions to the core Java related products in use, and active participation in JSRs. Winning the JCP Outstanding Spec Lead Award 2012 is very encouraging for our engagement and also demonstrates the level of expertise and commitment to drive the evolution of Java. Victor Grazi is happy and honored to receive this award." - Susanne Cech Previtali, Executive Committee (EC) representative of Credit Suisse, accepting award for 2012 JCP Outstanding Spec Lead Winner "Managing a JSR is difficult. There are so many decisions to be made and so many good and varied opinions, you never really know if you have decided correctly. The key to success is transparency and collaboration. I am truly humbled by receiving this award, there are so many other active JSRs.” Victor added that going forward in the JCP EC, they would like to simplify and open the process of participation – being addressed in the JCP.Next initiative of the JCP EC. "We would also like to encourage the engagement of universities, professors and students – as an important part of the Java community. While innovation is the lifeblood of our community and industry, without strong standards and compatibility requirements, we all end up in a maze of technology where everything is slightly different and doesn’t quite work with everything else." Victo Grazi, Executive Committee (EC) representative of Credit Suisse, 2012 JCP Outstanding Spec Lead Winner“I am very pleased, of course, to accept this award, but the credit really should go to all of those who have participated in the work of the JCP, while pushing for changes in the way it operates.  JCP.Next represents three JSRs. The first two are done, but the final step, JSR 358, is the complicated one, and it will bring in the lawyers. Just to give you an idea of what we’re dealing with, it affects licensing, intellectual property, patents, implementations not based on the Reference Implementation (RI), the role of the RI, compatibility policy, possible changes to the Technical Compatibility Kit (TCK), transparency, where do individuals fit in, open source, and more.”- Patrick Curran, JCP Chair, Spec Lead on JCP.Next JSRs (JSR 348, JSR 355 and JSR 358), 2012 JCP Most Significant JSR Winner“I’m especially glad to see the JCP community recognize JCP.Next for its importance. The governance work it represents is KEY to moving the Java platform forward and the success of the technology.”- John Rizzo, Executive Committee (EC) representative of Aplix Corporation, JSR Expert Group Member “I am deeply honored to be nominated. I had the privilege to receive two awards on behalf of Expert Groups and Spec Leads two years ago. But this time, I am nominated personally, which values my own contribution to the JCP, and of course, participation in JSRs and the EC work. I’m a fan of Agile Principles and Values Working. Being an Agile Coach and Consultant, I use it for some of the biggest EC Member companies and projects. It fuels my ability to help the JCP become more agile, lean and transparent as part of the JCP.Next effort.” - Werner Keil, Individual Executive Committee (EC) Member, a 2012 JCP Member/Participant of the Year Nominee, JSR Expert Group Member“The JCP ever has been some kind of institution for me,” Markus said. “If in technical doubt, I go there, look for the specifications of the implementation I work with at the moment and verify what I had observed. Since the beginning of my Java journey more than 12 years back now, I always had a strong relationship with the JCP. Shaping the future of a technology by joining the JCP – giving feedback and contributing to the road ahead through individual JSRs – that brings you to a whole new level.”Calling himself, “the new kid on the block,” he explained that for years he was afraid to join the JCP and contribute. But in reality, “Every single one of the big names I meet from the different Expert Groups is a nice person. People you can actually work with,” he says. “And nobody blames you for things you don't know. As long as you are committed and bring what is worth the most: passion, experiences and the desire to make a difference.” - Markus Eisele, a 2012 JCP Member of the Year Nominee, JSR Expert Group MemberCongratulations again to all of the nominees and winners of the JCP Program Awards.  Next year, we will add another award for the group of JUG members (not an entire JUG) that makes the best contribution to the Adopt-a-JSR program.  Let us know if you have other suggestions or improvements.

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• Maybe VS2010 needs Repairing

  - by wisecarver

  OK..So John Papa, Nasir Aziz and myself are trying to help Victor Gaudioso figure out why he can’t see the ADO.NET Entity Data Model template in Visual Studio 2010. At first I thought maybe he was using the Pro version and this was one of those oddities. (After all I’m using the Ultimate version and I also see this template in the Express version.) Nope..Vic was also using VS2010 Ultimate. Believe me Vic is a Silverlight and WPF genius and knows his way around in VS. He was working with the latest...(read more)

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• « Le tactile est une technologie de transition », mais vers quoi ? Un designer d'Apple trouve les interactions homme-machine trop pauvres

  « Le tactile est une technologie de transition » Mais vers quoi ? Un designer d'Apple pense que les interactions homme-machines actuelles sont trop pauvres « Pour moi, affirmer qu'un image sous une glace (NDT : Pictures Under Glass) est le futur des intéractions hommes machines (IHM) revient à dire que l'avenir de la photo est le noir et blanc. [Le tactile] est de manière évidente une technologie de transition. Et plus courtes sont les transitions, mieux c'est ». Voici comment Bret Victor, Human-Interface Operator chez Apple, résume sa pensée. Par « Picture Under Glass », il décrit le tactile actuel. Autrement dit les tablettes et autres smartphones dont les écrans sont lisse...

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• Poor Customer Service Example

  - by MightyZot

  Lately I have been frustrated by examples of poor customer service. At least one is worth writing about because I don’t think companies realize the effects of their service policies on loyal customers. Bad Customer Service Example #1 Recently, I received an offer in the mail from my cable company, suddenLink. The offer was for an updated TiVo for $12/mo. Normally I ignore offers like this one because I already have the service they’re offering and many times advertisers are offering alternatives to what is already an excellent product offering. I tend to exhibit a high level of loyalty to the products and brands that I use. In this case, we were looking to upgrade our TiVo and this deal is attractive for several reasons: I don’t want to pay a huge amount up-front for the device, so paying a monthly amount for the device is attractive to me. My entertainment is almost all on a single invoice. I’m no longer going to be billed by suddenLink and TiVo. TiVo is still involved, so I am still loyal to the brand I love. I have resisted moving to other DVRs and services for over a decade. I called suddenLink to order the new TiVo and was rewarded with great customer service. In fact, I can’t remember ever getting poor customer service from suddenLink. They are always there to answer my technical support questions and they are very responsive to outages. Then I called TiVo. First of all, I chose the option on the phone system to change or cancel my service, which was consequently met by an inordinate hold time. (I’m calling this time inordinate because I get through very quickly if I want to purchase something.) This is a trend that I’ve noticed with companies – if you want me to be loyal to you, it should be just as easy to cancel your service as it is to purchase it. Because, I should never be cancelling because I am unhappy. And, if you ever want my business again, or more importantly a reference, then you’d better make the exit door open just as easy as the enter door. After quite some time on hold, I talked to “Victor” who was very courteous. Victor canceled my service and then told me that I could keep my current TiVo and transfer recorded programs to it from the new TiVo.  Cool I said, but what about the cost?  He said there was no extra cost.  This was also attractive to me because I paid for my TiVo and it would be good to use it for something at least.  That was four months ago. This month I noticed that TiVo was still charging me for my original service. I was a little upset, but I decided to give them the benefit of the doubt. After all, I am a loyal TiVo customer and I have resisted moving to other solutions for over a decade. I’m sure they will do whatever it takes to keep my business, through TiVo or through suddenLink. After quite some time on hold, I was able to talk to a customer service representative, “Les”. I explained that I am a loyal TiVo customer, but I purchased this deal through my cable provider. I’m still with TiVo, I just wanted a single bill and to take advantage of the pay-over-time option. “Les” told me that he was very sorry to hear that I’m leaving TiVo, to which I responded again that I wasn’t leaving TiVo, I just want one invoice, and to take advantage of the pay-over-time. So, after explaining that I requested a termination of the non-suddenLink account (TiVo can see both of course), I was put on hold again for quite some time while my refund was “approved”.  “Les” said that he could see my cancellation request back in July. Note that it is now November, so they have billed me inappropriately four times. After quite some time, he came back on the line and told me that he was able to “get me most of my money back.” He got approval to refund 90 days. Even though I requested cancellation of one of my accounts, TiVo has that cancellation request on file and they admit overbilling me, I am going to get “most” of my money back. To top this experience off, when we were ready to hang up, “Les” told me that he was sorry to see me go and that he hoped I would come back to TiVo again. Again, I explained to “Les” that I have not left TiVo. I am just paying them through suddenLink. At that point, he went into a small dissertation about how this is a special arrangement they have with suddenLink and very few others. He made me feel like I was doing something wrong. Why should I feel that way? TiVo made the deal with suddenLink, not me, and the deal seemed like a good compromise for me to be able to get what I need. Here is what TiVo Customer Service accomplished on those two calls – I no longer feel like I need to be loyal to the TiVo brand or service. If I had been treated better on these two calls, I would still be recommending TiVo to my friends. They would still be getting revenue from a loyal customer, who paid the same rate for over a decade, and this article wouldn’t be here for you to read. Interesting… In my opinion, if you want brand loyalty, be loyal to your customers!

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• Solaris Day in NY and Boston

  - by unixman

  Hey all, -- We're hosting yet another Solaris event in New York -- this one will be on November 29th and focused on some key in-depth technologies in Solaris 11, which had just been released earlier this month.  Speakers include Dave Miner, Glenn Brunette and Jeff Victor.  It starts in the morning and goes through lunch; check out the agenda from the below link. Topics include: new and improved installation and package management experience, virtualization, ZFS and security.Please check it out and come join us! The RSVP link is belowhttp://www.oracle.com/go/?&Src=7239490&Act=34&pcode=NAFM10128512MPP016 Additionally, if you are in the Boston area, an identical event will be held in Burlington the following day, on November 30th. The RSVP link for that is http://www.oracle.com/us/dm/h2fy11/21285-nafm10128512mpp013-oem-525338.html Hope to see you there!

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• Pictures from VTdotNET VS2010 Launch

  Vermont.NET’s April meeting coincided with the Visual Studio 2010 launch so we had our own launch event! With cake… It was our biggest meeting attendance ever with 60 signed up and 56 signed in at the door. Four people presented…”some of our favorite things about VS2010 and .NET 4.0”. The presenters were Victor Castro, Eric Hall, Rob Hale and myself. Instead of the usual pizza, we had a feast of sandwiches, rollups, chips and veggies & dip, all very generously...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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• 10th Annual JCP Award Winners Announced

  - by heathervc

  The 10th JCP Annual Awards were presented in three categories yesterday evening at the JCP Party during JavaOne.  Congratulations to the winners and the nominees for the contributions to the Java Community! JCP Member/Participant of the Year London Java Community and SouJava For their historic contribution to the Adopt a JSR program and supporting Java developers through the JCP. Outstanding Spec Lead Victor Grazi, Credit Suisse, (JSR 354, Money and Currency API) For his dedicated, focused expertise in solving issues representing Money and Currencies. Most Significant JSR JSR 348, JSR 355 and JSR 358, JCP.Next, These three JSRs will set the direction and procedures for the next-generation JCP. You can view profiles of all the nominees on jcp.org.

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• Conditional or in C#

  - by vikitor

  Hello, I've been programming in JAVA and C all my years at Uni, but now I'm learning C# and building a small application, and I've found troubles with this: if (taxonType.Equals(null) ¦¦ taxonID == -1) I get a red underline for this conditional, and I don't really know why, because according to what I've seen that should be ok, but it is not. Is there something I'm missing? thank you all in advance, Victor

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• Looking to learn writing a NDIS or TDI Driver

  - by Victor43

  Can anyone possibly suggest a good book which steps through the development of such a driver written in C. I'm looking for a book which is good for beginners. If there is an online resource on how to do this which explains the process from ground up it would be greatly appreciated. Thanking you Victor

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• Can't get PXE boot working on WDS + Linux DHCP server

  - by askvictor

  Hi I'm trying to get WDS to PXE boot some laptops. The university is running a (linux) DHCP server for the entire network; we can't run our own. We can (and have) set options in that DHCP server to point to a tftp server and file (pxeboot.n12 on the WDS server we run). The client seems to get the pxeboot.n12 file (judging by the server logs), but then comes back with 'TFTP download failed Pres any key to reboot'. I've tried running a third-party tftp service on the WDS server, and found that the client pulls the first stage (pxeboot.n12) correctly, but then looks for the second stage (bootmgr.exe) in the root of the tftp folder - whereas WDS places it in \boot\x86\ (or \boot\x64). Similarly, it looks for a file called BCD, which doesn't exist (rather there are a few files scattered around with the extension .bcd). I'm confused if the WDS tftp server does some magic returning certain files, or if I haven't configured it correctly. The server is 2008 R2. Cheers, Victor

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• Sysprep on Windows 7 for a non-windows admin?

  - by askvictor

  I'm needing to use sysprep to deploy some Windows 7 machines. I can't find any resources that explain this very easily. In particular, I've loaded all of the programs I want for the image onto a computer. If I want to use prepares this for cloning onto 200 other machines, what steps would I need to take? Or do I need to start again, creating the image using 'audit' mode? The machines I'm using come pre-configured from the manufacturer with a host of custom drivers that wouldn't be fun to re-install - I'd rather use their base image to build upon. Cheers, Victor

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• Disable prompts while installing a Debian package

  - by VictorTuenti

  Hello all, How can i disable totally the prompts that appear while installing a Debian package, i've used all the options that i've found but there are some packages that are still prompting. I'm using this command: apt-get -y --allow-unauthenticated --force-yes -o DPkg::Options::="--force-overwrite" -o DPkg::Options::="--force-confdef" install x11-common Why the x11-common package is still prompting? how can i get rid of these prompts? Thanks in advance --Victor Edit: just to clarify, the prompts are not "yes/no" prompts, are open questions in a coloured screen (typical two color screen) but i want to set the default option of these questions

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• Great Blogs About Oracle Solaris 11

  - by Markus Weber

  Now that Oracle Solaris 11 has been released, why not blog about blogs. There is of course a tremendous amount of resource and information available, but valuable insights directly from people actually building the product is priceless. Here's a list of such great blogs. NOTE: If you think we missed some good ones, please let us know in the comments section !  Topic Title Author Top 11 Things My 11 favourite Solaris 11 features Darren Moffat Top 11 Things These are 11 of my favorite things! Mike Gerdts Top 11 Things 11 reason to love Solaris 11     Jim Laurent SysAdmin Resources Solaris 11 Resources for System Administrators Rick Ramsey Overview Oracle Solaris 11: The First Cloud OS Larry Wake Overview What's a "Cloud Operating System"? Harry Foxwell Overview What's New in Oracle Solaris 11 Jeff Victor Try it ! Virtually the fastest way to try Solaris 11 (and Solaris 10 zones) Dave Miner Upgrade Upgrading Solaris 11 Express b151a with support to Solaris 11 Alan Hargreaves IPS The IPS System Repository Tim Foster IPS Building a Solaris 11 repository without network connection Jim Laurent IPS IPS Self-assembly – Part 1: overlays Tim Foster IPS Self assembly – Part 2: multiple packages delivering configuration Tim Foster Security Immutable Zones on Encrypted ZFS Darren Moffat Security User home directory encryption with ZFS Darren Moffat Security Password (PAM) caching for Solaris su - "a la sudo" Darren Moffat Security Completely disabling root logins on Solaris 11 Darren Moffat Security OpenSSL Version in Solaris Darren Moffat Security Exciting Crypto Advances with the T4 processor and Oracle Solaris 11 Valerie Fenwick Performance Critical Threads Optimization Rafael Vanoni Performance SPARC T4-2 Delivers World Record SPECjvm2008 Result with Oracle Solaris 11 BestPerf Blog Performance Recent Benchmarks Using Oracle Solaris 11 BestPerf Blog Predictive Self Healing Introducing SMF Layers Sean Wilcox Predictive Self Healing Oracle Solaris 11 - New Fault Management Features Gavin Maltby Desktop What's new on the Solaris 11 Desktop? Calum Benson Desktop S11 X11: ye olde window system in today's new operating system Alan Coopersmith Desktop Accessible Oracle Solaris 11 - released! Peter Korn

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• wynapse.com down last night, SC tonight

  - by Dave Campbell

  In an industry segment that nobody is ever 'asleep', I suppose no time is a good time to take SQL Server down for upgrades, and I had forgotten that my host was going to be doing that. Last night about 9pm (Arizona), in the middle of working on a blog post, things started going wonky and I finally realized everything was ok except for SQL Server. I turned in a ticket on it and was reminded about the maintenance schedule... guess I file those away in memory and just assume they'll happen while I'm asleep :) So, looking at the schedule, it appears that SQL Server for SilverlightCream is going to be down tonight. Minimum is 9-12pm Arizona time... mileage and time may vary. Since all the posts are run through SC to get the Skim count, having SQL down sucks, but I'd rather we got maintenance than have to react to a crash because of something that wasn't maintained. I'll try to get the next 'Cream post out early so that the bulk of folks can dig through it prior to the outage. Meanwhile, for those of you in Phoenix, tonight is our Phoenix Silverlight User Group April meeting, and Joel Neubeck is going to be giving us the run-through on Windows Phone 7! We're not as advanced as those MVP rock-stars in California like Victor Gaudioso who streams his user group meeting, so you'll just have to show up for the goodness! And for anyone that's interested, here's some WP7 bling for your desktop... I want some of this real bad for my laptop! Get the full image in the post by Ozymandias:

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• Are web application usability issues equal to website usability issues?

  - by Kor

  I've been reading two books about web usability issues and tests (Rocket Surgery Made Easy¹ and Prioritizing Web Usability²) and they claim some strategies and typical problems about website usability and how to lead them. However, I want to do a web application, and I think I lost track of what I am trying to solve. These two books claim to work with raw websites (e-commerce, business sites, even intranet), but I'm not sure if everything about web usability is applicable to web application usability. They sure talk about always having available (and usable) the Back button, to focus on short information rather than big amounts of text, etc., but they could be inaccurate in deeper problems that may be easier (or just skippable) in regular websites. Has anybody some experience in this field and could tell me if both web applications and websites share their usability issues? Thanks in advance Edit: Quoting Wikipedia, a website is a collection of related web pages containing images, videos or other digital assets, and a web application is an application that is accessed over a network such as the Internet or an intranet. To sum up, both shows/lets you search/produce information but websites are "simple" in interaction and keep the classics of websites (one-click actions) and the other one is closer to desktop applications in the meaning of their uses and ways of interaction (double click, modal windows, asynchronous calls [to keep you in the same "environment" instead of reloading it] etc.). I don't know if this clarifies the difference. Edit 2: Quoting @Victor and myself, a website is anything running in your browser, but a web application is somewhat running in your browser that could be running in your desktop, with similar behaviors and features. Gmail is a web application that could replace Outlook. GDocs could replace Office. Grooveshark could replace your music player, etc.

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• Impossible to boot Ubuntu on a USB stick (OS X Montain Lion)

  - by user109513

  I know this has been discussed over and over but I still cannot run Ubuntu on a USB stick. Here's the step I followed: 1. I downloaded Ubuntu 12.10 (ubuntu-12.10-desktop-i386.iso) from http://www.ubuntu.com/download/desktop which I renamed 'ubuntu.iso'. I bought my Mac mid-2010, it has an Intel processor. 2. I formated my 16GB USB stick with HFS+ File System following this tutorial: http://www.switchingtomac.com/tutorials/how-to-format-a-drive-or-partition-with-the-hfs-file-system 3. I opened a terminal and typed: hdiutil convert -format UDRW -o ~/Downloads/ubuntu.img ~/Downloads/ubuntu.iso It created ubuntu.iso.dmg 4. I ran 'diskutil list' and identified the device node assigned to the USB. 5. I unmounted it: diskutil unmountDisk /dev/disk2 6. Then, I entered the command: sudo dd if=~/Downloads/ubuntu.img.dmg of=/dev/rdisk2 bs=1m. It seemed to work. A Mac message poped up saying that the system doesn't recognized the disk, I pressed 'ignore'. 7. I ejected the USB using diskutil eject /dev/disk2, then removed the USB. 8. I rebooted the computer, plugged the USB key, pressed ALT.I could see my Macintosh partition and my Windows partition, but couldn't see my USB stick. Any help will be very appreciated :) Victor

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• JCP 2012 Award Nominations Announced

  - by heathervc

    The 10th Annual JCP Program Award Nominations have been posted on JCP.org.  The community gets together every year during JavaOne to congratulate the winners and nominees at the JCP Community Party held in San Francisco. This year there are three awards: JCP Member/Participant of the Year, Outstanding Spec Lead, and Most Significant JSR. Member of the Year: Stephen Colebourne Markus Eisele Google JUG Chennai Werner Keil London Java Community and SouJava Antoine Sabot-Durand Outstanding Spec Lead Michael Ernst, JSR 308, Annotations on Java Types Victor Grazi, Credit Suisse, JSR 354, Money and Currency API Nigel Deakin, Oracle, JSR 343, Java Message Service 2.0 Pete Muir, Red Hat, JSR 346, Contexts and Dependency Injection for Java EE 1.1 Most Significant JSR API for JSON Processing, JSR 353 Money and Currency API, JSR  354 Java State Management, JSR 350 Java Message Service 2, JSR 343 JCP.Next, JSR 348, JSR 355, and JSR 358 Congratulations to the nominees; you can read the nomination text and more information about the awards here.  And remember to join us on Tuesday, 2 October at the Infusion Lounge to celebrate with the winners and nominees!

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• Transparent View with Android

  - by victorusmo

  Hi everybody, I try to have a bitmap moving over my android application. I m be able to have my bitmap behind my text view, but not over them. public void onCreate(Bundle savedInstanceState) ... // ll is a FrameLayout ll.addView(text1); ll.addView(text2); ll.addView(new Panel(this),200,400); my Panel class is defined like this : class Panel extends SurfaceView ...... @Override public void onDraw(Canvas canvas) { canvas.drawColor(0, PorterDuff.Mode.CLEAR); Bitmap bitmap; GraphicObject.Coordinates coords; for (GraphicObject graphic : _graphics) { bitmap = graphic.getGraphic(); coords = graphic.getCoordinates(); canvas.drawBitmap(bitmap, coords.getX(), coords.getY(), null); } } Can you help me ? How Can i Draw a transparent bitmap over my views of my application Thanks a lot, Cheers, Victor

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