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  • Subscribable World Cup 2010 Calendar

    - by jamiet
    I bang on quite a lot on this blog about ways in which data can get published over the web and one of the most interesting ways, in my opinion, of publishing data in a structured manner that is well understood is to use the iCalendar specification. There isn’t much information in the world that doesn’t have some concept of “when” so iCalendar is a great way of distributing that information. You have probably used iCalendar at some point without even knowing about it. All files with a .ics suffix are iCalendar format files and that is why you can happily import them into Outlook, Hotmail Calendar, Google Calendar etc… where they can be parsed and have the semantic data (when, where and who) extracted from them. Importing of iCalendar format data is really only half the trick though; in my opinion the real value of iCalendar-formatted calendar is the ability to subscribe to them. Subscribing has a simple benefit over importing but that single benefit is of massive importance: a subscriber to an iCalendar calendar can periodically check to see if any updates have been made and, if they have, automatically update the local copy. The real benefit to the user is the productivity gain – a single update to an iCalendar means that all subscribers are automatically made aware of the change and there is zero effort on the part of the subscriber; as my former colleague Howard van Rooijen is fond of saying, “work smarter not harder” – nowhere is this edict more ably demonstrated than subscribing versus importing of calendars. If you want to read some more thoughts about iCalendar then go and read my past blog post Calendar syndication - My big hope for 2009's breakthrough technology or better still go and seek out Jon Udell who speaks very authoritatively on the issue of iCalendar. With this subject of iCalendar on my mind I was interested to discover (via Steve Clayton’s blog post Download the world cup fixtures) that the BBC had made a .ics file available containing all of the matches in the upcoming World Cup. As you can probably guess this was a file that was made available so that it could be imported into your calendar of choice. It had one obvious downside though, right now nobody knows who is going to be playing in the knock-out stages so the calendar looks like this: with no teams being named after 25th June. How much more useful would this calendar have been if the BBC had made it possible to subscribe to the calendar instead, thus the calendar could be updated with the teams for the knock out stages when they are known and every subscriber would have a permanently up-to-date record of all the fixtures in their calendar. Better still, the calendar could be updated with match results as well or perhaps even post a match report from the BBC sport pages; when calendars are made subscribable a sea of opportunity opens up for distribution of information. So with that in mind I have decided to go one better than the BBC. I have imported their .ics into a brand new Hotmail calendar and made it publicly available at the following URLs: HTML http://cid-dc1ed121af0476be.calendar.live.com/calendar/World+Cup+2010/index.html iCalendar webcal://cid-dc1ed121af0476be.calendar.live.com/calendar/World+Cup+2010/calendar.ics The link you’re really interested in is the second one - click on that and it should open up in your calendar software of choice. Or, if you want to view it in an online calendar such as Hotmail Calendar or Google Calendar, copy and paste that URL into the appropriate place. I shall endeavour to keep the calendar updated throughout the World Cup and even if I don’t you’re no worse off than if you had imported the BBC’s .ics file so why not give it a try? If I do keep it up to date then you will have a permanent record of the 2010 World Cup available in your calendar. Forever. If you have your calendar synced to your smartphone then you’ll be carrying match reports around with you without you having to do a single thing. Surely that’s worth a quick click isn’t it?   If you have any thoughts let me have them in the comments below. Thanks for reading. @Jamiet Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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  • Asp.net Session State Revisited

    - by karan@dotnet
    Every now and then I see doubts and queries which I believe is the most discussed topic in the .net environment - Asp.net Sessions. So what really are they, why are they needed and what does browser and .net do with it. These and some of the other questions I hope to answer with this post. Because of the stateless nature of the HTTP protocol there is always a need of state management in a web application. There are many other ways to store data but I feel Session state is amongst the most powerful one. The ASP.NET session state is a technology that lets you store server-side, user-specific data. Our web applications can then use data to process request from the user for which the session state was instantiated. So when does a session is first created? When we start a asp.net application a non-expiring cookie is created and its called as ASP.NET_SessionId. Basically there are two methods for this depending upon how you configure this setting in your config file. The session ID can be a part of cookie as discussed above(called as ASP.NET_SessionId) or it is embedded in the browser’s URL. For the latter part we have to set cookie-less session in our web.config file. These Session ID’s are 120-bit random number that is represented by 20-character string. The cookie will be alive until you close your browser. If you browse from one app to another within the same domain, then both the apps will use the same session ID to track the session state. Why reuse? so that you don’t have to create a new session ID for each request. One can abandon one particular Session by calling Session.Abandon() which will stop the page processing and clear out the session data. A subsequent page request causes a brand new session object to be instantiated. So what happened to my cookie? Well the session cookie is still there even when one Session.Abandon() is called and another session object is created. The Session.Abandon() lets you clear out your session state without waiting for session timeout. By default, this time-out is a 20-minute sliding expiration. This expiration is refreshed every time that the user makes a request to the Web site and presents the session ID cookie. The Abandon method sets a flag in the session state object that indicates that the session state should be abandoned. If your app does not have global.asax then your session cookie will be killed at the end of each page request. So you need to have a global.asax file and Session_Start() handler to make sure that the session cookie will remain intact once its issued after the first page hit. The runtime invokes global.asax’s Session_OnEnd() when you call Session.Abandon() or the session times out. The session manager stores session data in HttpCache with sliding expiration where this timeout can be configured in the <sessionState> of web.config file. When the timeout is up the HttpCache will remove the session state object. Sometimes we want particular pages not to time out as compared to other pages in our applications. We can handle this in two ways. First, we can set a timer or may be a JavaScript function that refreshes the page after fixed intervals of time. The only thing being the page being cached locally and then the request is not made to the server so to prevent that you can add this to your page: <%@ OutputCache Location="None" VaryByParam="None" %> Second approach is to move your page into its own folder and then add a web.config to that folder to control the timeout. Also not all pages in your application will need access to session state. For those pages that do not, you can indicate that session state is not needed and prevent session data from being fetched from the store in requests to these pages. You can disable the session state at page level like this:<%@ Page EnableSessionState="False" %>tbc…

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  • Meet Thomas, the Most Innovational person in Oracle Direct EMEA of Q1

    - by Maria Sandu
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Thomas was voted, by his peers,  the most Innovational person in Oracle Direct EMEA of Q1, the first quarter of this fiscal! Thomas, a Business Development Consultant at Oracle Direct’s Applications Team, taught himself how to use and leverage the power of social engagement consistent with Oracle’s Social Media Policy.  From these learning's he provided both his and other applications teams in Dublin with huge amounts of training and has presented his findings to the teams on more than one occasion. It is important to recognise that this isn't just a great idea....it actually works! The results speak for themselves. Thomas is engaging with customers and prospects via their preferred channel of communication and creating a strong personal social brand. We congratulate Thomas for his efforts of raising Social Media to the next level within Business Development Group. He put a lot of work into Social Selling, as one of the first within the BDG and set the example for a new innovative approach on how to sell anno 2013. He deserves to be recognized for this. His contribution to social media has been a great inspiration for all Business Development Consultants or Business Relationship Consultants. He knows what he talks about and has great conversion rates out of his social media campaigns. And he doesn't mind sharing his knowledge with everybody. Great effort in searching for new ways of communication and social selling. Thomas has shown great initiative towards leveraging the social media and networks (twitter, linkedin) to find new business opportunities in a previously way. He has shown great out-of-the-box thinking while addressing new companies and prospects and has shared those experiences and ideas to help his colleagues use the same approach. This included a presentation, informational emails and a general helpful attitude from him. He also shared his success stories from his innovational approach.  Thomas is showing initiative with an innovative and fresh character, truly helping people to try something new  with a focus on selling across channels and working for the CRM team which is focused on selling social. We think the way Thomas positions social, by using social is innovative and inspirational. What better way to tell your clients do social, by engaging with them on a social platform? Going always the extra mile, we believe, that Thomas Brits, is an innovator from the day he walked into Oracle Direct. The way Thomas operates on the work floor by introducing new ideas to find the best opportunities as possible shows he runs the extra mile for coming up with new ideas around how to engage with customers more efficiently for instance via Social Media. Thomas also organises power hours/days for the team. He is the best! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • SQL Developer Data Modeler v3.3 Early Adopter: Search

    - by thatjeffsmith
    photo: Stuck in Customs via photopin cc The next version of Oracle SQL Developer Data Modeler is now available as an Early Adopter (read, beta) release. There are many new major feature enhancements to talk about, but today’s focus will be on the brand new Search mechanism. Data, data, data – SO MUCH data Google has made countless billions of dollars around a very efficient and intelligent search business. People have become accustomed to having their data accessible AND searchable. Data models can have thousands of entities or tables, each having dozens of attributes or columns. Imagine how hard it could be to find what you’re looking for here. This is the challenge we have tackled head-on in v3.3. Same location as the Search toolbar in Oracle SQL Developer (and most web browsers) Here’s how it works: Search as you type – wicked fast as the entire model is loaded into memory Supports regular expressions (regex) Results loaded to a new panel below Search across designs, models Search EVERYTHING, or filter by type Save your frequent searches Save your search results as a report Open common properties of object in search results and edit basic properties on-the-fly Want to just watch the video? We have a new Oracle Learning Library resource available now which introduces the new and improved Search mechanism in SQL Developer Data Modeler. Go watch the video and then come back. Some Screenshots This will be a pretty easy feature to pick up. Search is intuitive – we’ve already learned how to do search. Now we just have a better interface for it in SQL Developer Data Modeler. But just in case you need a couple of pointers… The SYS data dictionary in model form with Search Results If I type ‘translation’ in the search dialog, then the results will come up as hits are ‘resolved.’ By default, everything is searched, although I can filter the results after-the-fact. You can see where the search finds a match in the ‘Content’ column Save the Results as a Report If you limit the search results to a category and a model, then you can save the results as a report. All of the usual suspects You can optionally include the search string, which displays in the top of of the report as ‘PATTERN.’ You can save you common reporting setups as a template and reuse those as well. Here’s a sample HTML report: Yes, I like to search my search results report! Two More Ways to Search You can search ‘in context’ by opening the ‘Find’ dialog from an active design. You can do this using the ‘Search’ toolbar button or from a model context menu. Searching a specific model Instead of bringing up the old modal Find dialog, you now get to use the new and improved Search panel. Notice there’s no ‘Model’ drop-down to select and that the active Search form is now in the Search panel versus the search toolbar up top. What else is new in SQL Developer Data Modeler version 3.3? All kinds of goodies. You can send your model to Excel for quick edits/reviews and suck the changes back into your model, you can share objects between models, and much much more. You’ll find new videos and blog posts on the subject in the new few days and weeks. Enjoy! If you have any feedback or want to report bugs, please visit our forums.

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  • 9 Ways Facebook Monetization Could Change Your Marketing

    - by Mike Stiles
    Think Facebook monetization isn’t a head game? Imagine creating something so functional, fun and addictive you literally amass about 1/7th of the planet’s population as an audience. You have 1 billion users that use it at least once a month. But analysts and marketers look at what you’ve done and say, “eh…not good enough.” What if you had a TV show that garnered 1/7 of Earth’s population as an audience? How much would a spot cost? And how fast would marketers write that check, even without the targeting and engagement analytics Facebook offers? Having already changed the marketing landscape forever, if you’re Facebook’s creator, you’d have to be scratching your head and asking, “Wow, what more does a product need to do?” Facebook’s been busy answering that very question with products and betas that will likely directly affect your brand’s strategy. Item 1: Users can send physical gifts to friends through Facebook based on suggestions from user data. A giant step toward the potential power of social commerce. Item 2: Users can pay $7 to promote posts for higher visibility. Individual users, not just marketers, are being leveraged as a revenue stream. Not impressive enough? There’s also the potential Craigslist killer Facebook Marketplace. Item 3: Mobile ads. 600 million+ access Facebook on smartphones. According to the company, half of the $1 million a day generated by Sponsored Stories as of late June was coming from mobile. Ads in News Feeds seen on mobile had click-through rates 23x higher than on desktop News Feeds or the right side panel. Item 4: App developers can buy install ads that show up in mobile News Feeds so reliance on discovery in app stores is reduced. Item 5: Want your posts seen by people who never liked your Page? A test began in August where you could appear in non-fans’ News Feeds on both web and mobile. Item 6: How about an ability to use Facebook data to buy ads outside of Facebook? A mobile ad network is being tested to get your targeted messages on non-Facebook apps and sites surfaced on devices. Item 7: Facebook Collections, Facebook’s answer to Pinterest. Users can gather images of desired products and click through to the retailer to buy. Keep focusing on your imagery. Item 8: Facebook Offers, Facebook’s answer to the Groupons and Living Socials of the world. You can send deals to your fans’ News Feeds. Item 9: Facebook Exchange lets you track what fans do on Facebook and across the entire Web. Could lead to a Facebook ad network leveraging Facebook users and data but not limiting exposure to the Facebook platform. Marketers are seeing increasing value in Facebook (and Twitter for that matter).  But as social grows and adjusts, will marketing budgets aimed in that direction grow and adjust accordingly, and within a reasonable time frame? @mikestilesPhoto Christie Merrill/stock.xchng

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  • Microsoft hosting free Hyper-V training for VMware Pros

    - by Ryan Roussel
    Microsoft will be hosting free training for virtualization professionals focused on Hyper-V, System Center, and virtualization architecture.  Details are below:   Just one week after Microsoft Management Summit 2011 (MMS), Microsoft Learning will be hosting an exclusive three-day Jump Start class specially tailored for VMware and Microsoft virtualization technology pros.  Registration for “Microsoft Virtualization for VMware Professionals” is open now and will be delivered as an online class on March 29-31, 2010 from 10:00am-4:00pm PDT.    The course is COMPLETELY FREE and OPEN TO ANYONE!  Please share with your customers, blog, Tweet, etc. – help us get the word out to strengthen support for Microsoft’s virtualization offerings. What’s the high-level overview? This cutting edge course will feature expert instruction and real-world demonstrations of Hyper-V and brand new releases from System Center Virtual Machine Manager 2012 Beta (many of which will be announced just one week earlier at MMS).  Register Now!   Day 1 will focus on “Platform” (Hyper-V, virtualization architecture, high availability & clustering) 10:00am – 10:30pm PDT:  Virtualization 360 Overview 10:30am – 12:00pm:  Microsoft Hyper-V Deployment Options & Architecture 1:00pm – 2:00pm:  Differentiating Microsoft and VMware (terminology, etc.) 2:00pm – 4:00pm:  High Availability & Clustering Day 2 will focus on “Management” (System Center Suite, SCVMM 2012 Beta, Opalis, Private Cloud solutions) 10:00am – 11:00pm PDT:  System Center Suite Overview w/ focus on DPM 11:00am – 12:00pm:  Virtual Machine Manager 2012 | Part 1 1:00pm –   1:30pm:  Virtual Machine Manager 2012 | Part 2 1:30pm – 2:30pm:  Automation with System Center Opalis & PowerShell 2:30pm – 4:00pm:  Private Cloud Solutions, Architecture & VMM SSP 2.0 Day 3 will focus on “VDI” (VDI Infrastructure/architecture, v-Alliance, application delivery via VDI) 10:00am – 11:00pm PDT:  Virtual Desktop Infrastructure (VDI) Architecture | Part 1 11:00am – 12:00pm:  Virtual Desktop Infrastructure (VDI) Architecture | Part 2 1:00pm – 2:30pm:  v-Alliance Solution Overview 2:30pm – 4:00pm:  Application Delivery for VDI     Every section will be team-taught by two of the most respected authorities on virtualization technologies: Microsoft Technical Evangelist Symon Perriman and leading Hyper-V, VMware, and XEN infrastructure consultant, Corey Hynes Who is the target audience for this training? Suggested prerequisite skills include real-world experience with Windows Server 2008 R2, virtualization and datacenter management. The course is tailored to these types of roles: · IT Professional · IT Decision Maker · Network Administrators & Architects · Storage/Infrastructure Administrators & Architects How do I to register and learn more about this great training opportunity? · Register: Visit the Registration Page and sign up for all three sessions · Blog: Learn more from the Microsoft Learning Blog · Twitter: Here are a few posts you can retweet: o Mar. 29-31 "Microsoft #Virtualization for VMware Pros" @SymonPerriman Corey Hynes http://bit.ly/JS-Hyper-V @MSLearning #Hyper-V o @SysCtrOpalis Mar. 29-31 "Microsoft #Virtualization for VMware Pros" @SymonPerriman Corey Hynes http://bit.ly/JS-Hyper-V #Hyper-V o Learn all the cool new features in Hyper-V & System Center 2012! SCVMM, Self-Service Portal 2.0, http://bit.ly/JS-Hyper-V #Hyper-V #Opalis What is a “Jump Start” course? A “Jump Start” course is “team-taught” by two expert instructors in an engaging radio talk show style format. The idea is to deliver readiness training on strategic and emerging technologies that drive awareness at scale before Microsoft Learning develops mainstream Microsoft Official Courses (MOC) that map to certifications.  All sessions are professionally recorded and distributed through MS Showcase, Channel 9, Zune Marketplace and iTunes for broader reach.

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  • Oracle WebCenter: Common User Experience Architecture

    - by kellsey.ruppel(at)oracle.com
    You may remember that the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  In previous weeks we've provided an overview of Oracle WebCenter and discussed some of the other key goals and this week, we'll focus on how the new release of Oracle WebCenter delivers a Common User Experience Architecture.When Oracle talks about a Common User Experience Architecture, it really focuses on a core set of areas.  First, the way that information is accessed needs to be consistent and extensible so that as requirements change, the applications don't need to be rewritten for every change. Second, this information access layer needs to be securely accessible to any application, site, or any other channel that needs to leverage this information.  Third, there needs to be a consistent presentation layout, Oracle calls it a UI shell, so that all resources can fit together in a useable, productive way.  Fourth, there needs to be a common set of design patterns for how different menus, features, and services fit into this UI Shell for broad and productive usability.  Fifth, there needs to be a set of design patterns for the individual services that plug into this UI shell so that end users can move from one module of the application to another without new learning.  Finally, all of these layers need to be customizable in an easy way that insulates IT from patching and upgrading problems and allows the business owners the agility to quickly change with the market conditions.As Oracle has already announced, we will release our next generation of enterprise applications called Oracle Fusion Applications.  We have thousands of developers building these applications that all had different programming tool experience and UI design experience.  We've educated over 6,000 developers building Oracle Fusion Applications to leverage these Common User Experience Architecture patterns to speed their learning curve of the new Java standards as well as SOA principles to deliver a revolutionary new set of applications.  You could imagine the big challenge with getting all these developers with different backgrounds and different UI design skills to deliver a completely integrated application user experience.  This is why Oracle invested heavily in designing this Common User Experience Architecture, based on Oracle WebCenter and the Oracle Application Development Framework (ADF).  It pulls together the best practices and design patterns that Oracle development required in order to bring Fusion Applications to market and Oracle WebCenter is the user experience layer that all of this is surfaced through.  In this way, customers can quickly brand a deployment for new partnerships without having to redevelop a new site.  Or they can quickly add new options to the UI Shell to enable their line of business managers to quickly adapt to a new competitive product.  And with the core integration of the activities to produce a Business Activity Stream, customers are able to stay on top of all their key business actions when they happen as they happen and more importantly, the system can recommend actions or resources to help act on these activities.And we've authored this whole set of design patterns for Oracle development to take advantage of in delivering Fusion Applications.  We're also applying these design patterns to our existing eBusiness Suite, Peoplesoft, Siebel, and JD Edwards applications so that they can tie in the exact same way that Fusion Applications has been brought together.  This will provide customers with a complete Common User Experience Architecture for their entire ecosystem of applications within their enterprise whether they are from Oracle, another vender, or custom built applications. And this is all provided in the new release of Oracle WebCenter.  These design patterns cover elements around delivering a complete, aggregated menu of all the capabilities that their role allows independent of which application they are trying to access.   It means that as they move from one application to another, they will have a consistent user experience.  And if they are using an Oracle application, any customizations that are made to the application are preserved and managed through upgrades and patches.Be sure to check back this week as we share more information and resources on Oracle's Common User Experience Architecture.

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  • Why I&rsquo;m Getting an iPad

    - by andrewbrust
    I have never purchased an Apple product in my life.  That’s a “true fact.”  And, for that matter, the last Apple product I really wanted was an Apple IIe, back in the 1980s.  I couldn’t afford it though (I was in high school), so I got a Commodore 64 instead…it had the same microprocessor, after all.  If the iPhone were on Verizon, I probably would have picked one up in December, when I got my Droid.  And if the iPod Touch worked with my Napster subscription (which of course it does not, but my Sonos does) I might have picked on of those instead. That’s three strikes, but Apple’s not out.  I’ve decided I want the iPad.  Why?  Well, to start with, my birthday is March 31st…the iPad comes out on April 3rd, and my wife wanted to know what to get me.  Also, my house is a 7-minute walk from the Apple Store on West 14th Street in Manhattan.  This makes it easy to get my pre-ordered device on launch day, and get home quickly with it.  Oh, and I agreed to write an article for Redmond Magazine, the fee for which will pay for the device…that way the birthday present doesn’t have to be an extravagant expense.  Plus, I’m a contrarian, so I want to buy the one device from Apple that the fanboys have actually panned. Think those are bad reasons? How about this: I want to experience iPhone and iPad development and, although my app will probably never hit the App Store and run on the actual device, I still think owning one will help me develop something better.  i want to see if the slate form factor has good business usage scenarios.  I want to see if Business Intelligence technology on a device like this can work.  Imagine a dashboard on this thing. And, for the consumer experience, I really want a touch device on which I can surf the Web while I’m in the kitchen, or on the couch.  I don’t want the small form factor of my phone, I don’t want to use my TV, and I don’t want a keyboard that will get dirty or in my way. I don’t want to watch movies on it (my TV is good for that), so I don’t care that the iPad has a 4:3 screen.  I don’t want to read books on it, so I don’t care that the display is backlit LCD, rather than eInk. But really what I want is to understand, first hand, why people have such brand loyalty to Apple.  I know the big reasons; I’m not detached from society.  But I want to know the subtle points of what Apple does really well, and also what they do poorly.  And I’d like to know, once and for all, if Microsoft can beat Apple, if Microsoft can think the right way to beat Apple and if Microsoft should  even try to beat Apple. I expect to share my thoughts on these questions, as they develop.

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  • Customizing UPK outputs (Part 1)

    - by [email protected]
    If you are familiar with Oracle's User Productivity Kit, you are aware that UPK is a great product for rapidly developing application training. Did you know that you can also customize the UPK outputs to incorporate your company's logo, colors, and preferred styles? There are several areas that support customization: Logo - Within the developer, you can change the logo for all outputs at one time. Player - The player output uses a style sheet that can be updated to change colors, graphics and other visual branding. Documentation - The print documentation uses a Word-based template that can be modified to match your corporate standards. I'll discuss the first one today, and we'll cover the others in subsequent blogs. Before you begin: If you are working in a multi-user environment, ensure that you have "Modify" permissions for the Styles directory under the Publishing folder. Make a copy of the current styles. This recommendation is for backup purposes. If something goes wrong, you will have a way to recover. Consider creating your own category by creating a new folder under the Styles directory, and then copying the styles into your new folder. When you upgrade to future versions, the system will overwrite the standard styles with any new feature additions and updates that have been made. With your own category, all of your customizations will remain intact. To update the logos in all outputs: From the Tools Menu, choose Customize Logo. Select the category if necessary. Browse to select your logo. You can use any size logo, in any graphic format (*.bmp, *.gif, *.jpeg, *.jpg, *.png, or *.tif). The system will make a copy of your logo and add it to each of the publishing styles. Choose OK, and the update process begins. It may take a few minutes. Helpful hints: The logo you select is used "as is" - no resizing or cropping occurs during this process. The Customize Logo process automates replacing all the logo graphics for online deployment (small_logo.gif and large_logo.gif) and the headers in the documentation outputs. You can manually replace these graphics on an individual style basis if you prefer. The recommended logo size is 230 pixels wide x 44 pixels high. Prior to updating the logos, the system will display the size of the selected logo. If you use a logo that is much larger than the recommended size, the heading area will resize to fit the new logo, but that will impact the space available for your training material. If you are using a multi-user environment, the system will check out the publishing styles to you for the logo updates. After you review the styles, remember to check them in so the rest of your team can access the new changes. I'd be interested in hearing (or seeing) how you brand your UPK. Feel free to share in the comments! --Maria Cozzolino, Manager of Requirements & UI for UPK Product Development PS. For those of you who want to customize the player and documentation NOW, check out the detailed instructions in the Publishing Content chapter of the Content Development Guide.

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  • Welcome to the Oracle Retail International Blog

    - by sarah.taylor(at)oracle.com
    Welcome to the first post of the new Oracle Retail International Blog. Retail is an international business and today's successful retailers view themselves in the context of a global market. A niche fashion business in Tokyo will learn marketing strategies from the luxury brands of Milan, an independent grocer in Oslo will source the same global brands as a supermarket in Oklahoma, and every retailer in the world will measure their multi-channel operation against the international e-commerce giant Amazon.  Why? Because today's customer is a global customer with unparalleled expectations on choice, price and service. Today's consumers have access to more information on retail than ever before. Technology allows people to shop from their home, their office or from the phone in their pocket, wherever they are and at whatever time suits them. Customers are using the web to search for products and promotions. They are also using the web to develop their voice in commenting on products and services that have delighted or disappointed. In an information rich industry, this customer element creates a new world of data. The best retailers are developing eagle eyes for reading customer activity and turning it into profitable decisions. Ultimately, whether you choose to compete or shop on price, service, product innovation, excellent operations or all of the above - the international world of retail has become an inspiration for all - retailer and consumer alike.  Retail as an industry is growing and diversifying at a faster rate than ever before. Yet it is still the customer who picks the winners and the losers on the retail field. Economic circumstances transform the rules, but it is still the customer who dictates the game, the pace, the price, and the perception of the brand. Wise retailers never rest on their laurels. They are always shopping for ideas on how to improve and differentiate the offer at every touch point to meet the customer's needs better than anyone else and to gain each customer's loyalty at a time when loyalty can be cheap. With this blog, I hope that we might provide a hub for discussion around what unifies retail and how technology supports both the retailer and customer experience. Despite the competitive nature of this market, we hope that this will provide an opportunity to share experiences and lessons learnt with a view that knowledge can only help this industry to grow and develop. At Oracle we've been supporting retailers for many years. Many of us have worked within retail organisations all over the world, myself included. With this in mind, I don't feel it is too bold a statement to say that Oracle understands retail. We wouldn't be so heavily integrated in some of the biggest and most well-known names in retail if we didn't. With this blog, we intend to create a community of international retailers that can exchange ideas and experiences, debate collective challenges and drive a better understanding of this continually evolving industry. Events such as the World Retail Congress and NRF's Big Show bring enormous value to the retail industry providing platforms for discussion and learning but they happen once a year. We wanted to create a platform for discussion on a different level and that like retail, is always on. We hope not only to bring commitment to being not only the infrastructure that brings all of their systems together within a retail business, but an infrastructure that supports the industry internationally to grow and flourish through creating a platform for networking, discussion, creativity, vision and strategy. Please feel free to ask questions or comment using the comments functionality.  You might also want to visit our other Oracle Retail social media sites: Facebook - http://www.facebook.com/oracleretail YouTube - http://www.youtube.com/user/oracleretail Twitter - http://twitter.com/#!/oracleretailInsight-Driven Retailing Blog - http://blogs.oracle.com/retail/

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  • Install lubuntu 12.04 on an old Dell c600 : Video issues

    - by maniat1k
    I am trying to install lubuntu on an old laptop. I use the 386 alternate instalation of it, because it has only 256mb ... All when ok so when I start up the lubuntu the screen splits between 1024x768 and 800x600... its very horrible to use =). Ok I do this: lspci and found an ATI Rage mobility M3. 01:00.0 VGA compatible controller: ATI Technologies Inc Rage Mobility M3 AGP 2x (rev 02) So I tryied the old xorg way to edit the missing resolution, but it does not work:... Section "Screen" Identifier "Default Screen" Device "ATI Technologies, Inc. Rage Mobility M3 (AGP)" Monitor "Generic Monitor" DefaultDepth 24 SubSection "Display" Depth 1 Modes "1024x768" EndSubSection SubSection "Display" Depth 4 Modes "1024x768" EndSubSection SubSection "Display" Depth 8 Modes "1024x768" EndSubSection SubSection "Display" Depth 15 Modes "1024x768" EndSubSection SubSection "Display" Depth 16 Modes "1024x768" EndSubSection SubSection "Display" Depth 24 Modes "1024x768" EndSubSection EndSection on an brand new xorg.conf... Do an init 6 to see if X take the changes, but nothing habbened: also tryed to do pkg-reconfigure -changedir /etc/X11 (where I created the new xorg.conf) and nothing.. removed the X conf from /tmp.. also do sudo apt-get update / upgrade... and no luck... UPDATE Updated to 12.04. This an edited xorg fr old dells like mine: # xorg.conf (X.Org X Window System server configuration file) # # This file was generated by dexconf, the Debian X Configuration tool, using # values from the debconf database. # # Edit this file with caution, and see the xorg.conf manual page. # (Type "man xorg.conf" at the shell prompt.) # # This file is automatically updated on xserver-xorg package upgrades *only* # if it has not been modified since the last upgrade of the xserver-xorg # package. # # If you have edited this file but would like it to be automatically updated # again, run the following command: # sudo dpkg-reconfigure -phigh xserver-xorg # xorg.conf for dell latitude c600 by A. Howlett and others Section "ServerLayout" Identifier "Default Server Layout" Screen 0 "Screen0" InputDevice "Keyboard0" "CoreKeyboard" InputDevice "Mouse0" "CorePointer" InputDevice "Generic Mouse" "AlwaysCore" EndSection Section "Files" RgbPath "/usr/X11R6/lib/X11/rgb" FontPath "/usr/share/fonts/local" FontPath "/usr/share/fonts/misc" FontPath "/usr/share/fonts/75dpi:unscaled" FontPath "/usr/share/fonts/100dpi:unscaled" FontPath "/usr/share/fonts/Type1" FontPath "/usr/share/fonts/CID" FontPath "/usr/share/fonts/Speedo" FontPath "/usr/share/fonts/cyrillic" FontPath "/usr/share/fonts/artwiz-aleczapka" FontPath "/usr/share/fonts/TTF" FontPath "/usr/share/fonts/util" FontPath "/usr/local/share/fonts" FontPath "/usr/share/fonts" FontPath "/usr/share/fonts" FontPath "/usr/share/fonts/aquafont" FontPath "/usr/share/fonts/artwiz" FontPath "/usr/share/fonts/artwiz-aleczapka-en" FontPath "/usr/share/fonts/corefonts" FontPath "/usr/share/fonts/freefont" EndSection Section "Module" Load "GLcore" Load "dbe" Load "dri" Load "extmod" Load "glx" Load "pex5" Load "record" Load "xie" Load "v4l" Load "freetype" EndSection Section "InputDevice" Identifier "Keyboard0" Driver "keyboard" Option "XkbModel" "pc104" Option "XkbLayout" "us" EndSection Section "InputDevice" Identifier "Mouse0" Driver "mouse" Option "CorePointer" Option "Device" "/dev/psaux" Option "Protocol" "PS/2" Option "Emulate3Buttons" "true" Option "ZAxisMapping" "4 5" EndSection Section "InputDevice" Identifier "Generic Mouse" Driver "mouse" Option "SendCoreEvents" "true" Option "Device" "/dev/input/mice" Option "Protocol" "ImPS/2" Option "Emulate3Buttons" "true" Option "ZAxisMapping" "4 5" EndSection Section "Monitor" Identifier "laptop LCD" VendorName "Dell" ModelName "Latitude C600" HorizSync 31.5-48.5 VertRefresh 40-70 EndSection Section "Device" Identifier "Video0" Driver "r128" VideoRam 8192 Option "EnablePageFlip" "true" Option "AGPFastWrite" "true" Option "AGPMode" "2" BusID "PCI:01:00:0" Screen 0 Option "Display" "FP" Option "MonitorLayout" "CRT, LFP" EndSection Section "Screen" Identifier "Screen0" Device "Video0" Monitor "laptop LCD" DefaultDepth 16 Subsection "Display" Depth 32 Modes "1280x1024" "1152x864" "1024x768" "800x600" "640x480" EndSubSection Subsection "Display" Depth 24 Modes "1280x1024" "1152x864" "1024x768" "800x600" "640x480" EndSubSection Subsection "Display" Depth 16 Modes "1280x1024" "1152x864" "1024x768" "800x600" "640x480" EndSubSection Subsection "Display" Depth 8 Modes "1280x1024" "1152x864" "1024x768" "800x600" "640x480" EndSubSection EndSection Section "DRI" Mode 0666 EndSection

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  • Bad Spot to Be In: Playing Catch-up with Mobile Advertising

    - by Mike Stiles
    You probably noticed, there’s a mass migration going on from online desktop/laptop usage to smartphone/tablet usage.  It’s an indicator of how we live our lives in the modern world: always on the go, with no intention of being disconnected while out there. Consequently, paid as it relates to mobile advertising is taking the social spotlight. eMarketer estimated that in 2013, US adults would spend about 2 hours, 21 minutes a day on mobile, not counting talking time. More people in the world own smartphones than own toothbrushes (bad news I suppose if you’re marketing toothpaste). They’re using those mobile devices to access social networks, consuming at least 17% of their mobile time on them. Frankly, you don’t need a deep dive into mobile usage stats to know what’s going on. Just look around you in any store, venue or coffee shop. It’s really obvious…our mobile devices are now where we “are,” so that’s where marketers can increasingly reach us. And it’s a smart place for them to do just that. Mobile devices can be viewed more and more as shopping facilitators. Usually when someone is on mobile, they are not in passive research mode. They are likely standing near a store or in front of a product, using their mobile to seek reassurance that buying that product is the right move. They are the hottest of hot prospects. Consider that 4 out of 5 consumers use smartphones to shop, 52% of Americans use mobile devices for in-store for research, 70% of mobile searches lead to online action inside of an hour, and people that find you on mobile convert at almost 3x the rate as those that find you on desktop or laptop. But what are marketers doing? Enter statistics from Mary Meeker’s latest State of the Internet report. Common sense says you buy advertising where people are spending their eyeball time, right? But while mobile is 20% of media use and rising, the ad spend there is 4%. Conversely, while print usage is at 5% and falling, ad spend there is 19%. We all love nostalgia, but come on. There are reasons marketing dollar migration to mobile has not matched user migration, including the availability of mobile ad products and the ability to measure user response to mobile ads. But interesting things are happening now. First came Facebook’s mobile ad, which let app developers pay to get potential downloads. Then their mobile ad network was announced at F8, allowing marketers to target users across non-Facebook apps while leveraging the wealth of diverse data Facebook has on those users, a big deal since Nielsen has pointed out mobile apps make up 89% of the media time spent on mobile. Twitter has a similar play in motion with their MoPub acquisition. And now mobile deeplinks have arrived, which can take users straight to sub-pages of mobile apps for a faster, more direct shopper/researcher user experience. The sooner the gratification, the smoother and faster the conversion. To be clear, growth in mobile ad spending is well underway. After posting $13.1 billion in 2013, Gartner expects global mobile ad spending to reach $18 billion this year, then go to $41.9 billion by 2017. Cheap smartphones and data plans are spreading worldwide, further fueling the shift to mobile. Mobile usage in India alone should grow 400% by 2018. And, of course, there’s the famous statistic that mobile should overtake desktop Internet usage this year. How can we as marketers mess up this opportunity? Two ways. We could position ourselves in perpetual “catch-up” mode and keep spending ad dollars where the public used to be. And we could annoy mobile users with horrid old-school marketing practices. Two-thirds of users told Forrester they think interruptive in-app ads are more annoying than TV ads. Make sure your brand’s social marketing technology platform is delivering a crystal clear picture of your social connections so the mobile touch point is highly relevant, mobile optimized, and delivering real value and satisfying experiences. Otherwise, all we’ve done is find a new way to be unwanted. @mikestiles @oraclesocialPhoto: Kate Mallatratt, freeimages.com

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  • Windows Phone 8, possible tablets and what the latest update might mean

    - by Roger Hart
    Microsoft have just announced an update to Windows Phone 8. As one of the five, maybe six people who actually bought a WP8 handset I found this interesting. Then I read the blog post about it, and rushed off to write somewhat less than a thousand words about a single picture. The blog post announces an extra column of tiles on the start screen, and support for higher resolutions. If we ignore all the usual flummery about how this will make your life better, that (and the rotation lock) sounds a little like stage setting for tablets. Looking at the preview screenshot, I started to wonder. What it’s called Phablet_5F00_StartScreenProductivity_5F00_01_5F00_072A1240.jpg Pretty conclusive. If you can brand something a “phablet” and sleep at night you’re made of sterner stuff than I am, but that’s beside the point. It’s explicit in the post that Microsoft are expecting a broader range of form factors for WP8, but they stop short of quite calling out tablet size. The extra columns and resolution definitely back that up, so why stop at a 6 inch “phablet”? Sadly, the string of numbers there don’t really look like a Lumia model number – that would be a bit tendentious even for a speculative blog post about a single screenshot. “Productivity” is interesting too. I get into this a bit more below, but this is a pretty clear pitch for a business device. What it looks like Something that would look quite decent on a 7 inch screen, but something a bit too vertical to go toe-to-toe with the Surface. Certainly, it would look a lot better on a large-factor phone than any of the current models. Those tiles are going to get cramped and a bit ugly if the handsets aren’t getting bigger. What’s on it You have a bunch of missed calls, you rarely text, use a stocks app, and your budget spreadsheet and meeting notes are a thumb-reach away. Outlook is your main form of email. You care enough about LinkedIn to not only install its app but give it a huge live tile. There’s no beating about the bush here, the implicit persona is a corporate exec. With Nokia in the bag and Blackberry pushing daisies, that may not be a stupid play. There’s almost certainly a niche there if they can parlay their corporate credentials into filling it before BYOD (which functionally means an iPhone) reaches the late adopters. The really quite slick WP8 Office implementation ought to help here. This is the face they’ve chosen to present, the cultural milieu they’re normalizing for Windows Phone. It’s an iPhone for Serious Business Grown-ups. Could work, I guess. Does it mean anything? Is the latest WP8 update a sign that we can expect to see tablets running Windows Phone rather than WinRT? Well, WinRT tablets haven’t exactly taken off but I’m not quite going to make a leap like that just from a file name and a column of icons. I feel pretty safe, however, conjecturing that Microsoft would like to squeeze a WP8 “phablet” into the palm of every exec who’s ever grumbled about their Blackberry, and this release might get them a bit closer. If it works well incrementing up to larger devices, then that could be a fair hedge against WinRt crashing and burning any harder in the marketplace.

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  • SharePoint Saturday DC

    - by Mark Rackley
    Wow… did you see this thing? 927 attendees? An exhibition hall full of vendors? 94 speakers? 100 sessions?? Insane is a word that comes to mind… SharePoint Saturday DC was definitely epic as far as SharePoint Saturdays go. I got to catch up with a lot of friends and make some new ones.  Met a couple of fans of the blog (hello ladies…;))  Did you know that people actually read this thing? I guess that means I need to stop putting so much garbage on here and more content. I’ll get right on that as soon as I find out how to add 6 hours to each day. Anyway, once again I did my “Wrapping Your Head Around the SharePoint Beast” session.  I tweaked it even more from Huntsville and presented to a packed room with some people sitting on the floor and standing in the aisles. It was a great crowd, very interactive and they seemed interested at least. Thank you guys so much for attending and please feel free to tell me of any suggestions you have to make the presentation better.  This is one of the presentations that will probably never die. Everyone beginning SharePoint development needs a good introduction and starting point. My goal is to make this THE session to see on the subject. So, a little interesting data about my class. Half of the room was brand new to SharePoint and only one person was using 2010. That tells me that this session still has legs and that 2007 isn’t going anywhere anytime soon.  I know my organization will be using 2007 for at least a couple more years. Oh yeah… the slide deck?  Here it is: SharePoint Saturday DC Slide Deck So, SharePoint Saturday was truly tremendous and if you weren’t there you missed out. @meetdux, @usher, and the rest of their crew did a spectacular job. You guys rock and are a huge asset to the community. Thanks for allowing me to speak. What’s up next for me?  I’m so glad you asked…. SHAREPOINT SATURDAY OZARKS IS JUNE 12TH! Although SharePoint Saturday Ozarks on June 12 in Harrison Arkansas will be a much more intimate event than DC, it promises to be a most memorable event. We’ve got over 30 speakers and sessions, some cool stuff to give away, and we’re going floating down the Buffalo River on the 13th. Let’s see you do THAT in DC.  :) Anyway, I hope to see you there and I would truly appreciate any help you can do to help publicize the event. We just got internet here in the hills and most people here are still looking for the “any” key….

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  • 13 Things From the Oracle Social Summit You Should Know

    - by Mike Stiles
    Oracle held its first annual Oracle Social Summit, “The School for the Socially Gifted,” this past week in Las Vegas.  If anyone came to the event uncertain as to why Oracle has such an interest in social, and what its plans for social are, they left with an entirely new vision of where social is headed, and why.For those unable to attend, I was able to keep my MacBook charged just long enough to capture some of the more pertinent takeaways.1. The social enterprise is inevitable.  Social technology is disrupting the hierarchies of big companies.  It’s a revolution in corporate structures, just as it has been in various governments.  It’s not crazy to ask yourself if your CEO is the next Mubarak.  (David Kilpatrick Author of “The Facebook Effect” and founder of the Techonomy Conference) 2. The social enterprise represents collaboration on steroids.  It’s tapping into the power of your people, as opposed to keeping them “in their place.”  3. 1 in every 7 humans on earth is an active Facebook user.  75% have posted a negative comment after a poor customer experience.  The average user will inform 53 people of a bad experience.4. Checking social media is the 2nd biggest use of phones now.  Reading posts from brands is 4th.5. 70% of marketers have little or no understanding of the social conversations happening around their brand.6. Advertising, when done well, is content we care about, preferably informed by those we trust.7. Acquiring low-quality fans through gimmicks, or focusing purely on fan acquisition is a mistake.  And relying purely on organic distribution is a mistake.  (John Yi, Head of Marketing Partnerships – Facebook)8. Using all this newfound data and insight serves to positively affect the customer experience.  It allows organizations to now leverage the investments they’ve made in social up to now.9. Social is not a marketing utopia where everything is free.  It’s pay to play.  The paid component is about driving attention.  10. We are only in the infancy of ad-targeting opportunities in social.  There’s an evolution underway from interest-based targeting to action-based targeting.11. There’s actually very little overlap of the people following you on different social platforms.  Don’t assume it’s the same audience on each.12. People who can create content and who also have an understanding of what drives that content are growing increasingly valuable.13. Oracle Social’s future is enterprise SRM, integrated across marketing, selling, service, HR and every other corner of the organization.And in case you thought those were the only gems to come out of the summit, you may want to keep an eye out for Tuesday’s Social Spotlight, ever so aptly titled “13 More Things from the Oracle Social Summit You Should Know.”

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  • Building a personal website using Silverlight.

    - by mbcrump
    I’ve always believed that as a developer you should always have a hobby project going on. I think a hobby project needs to contain at least one of following things: Something that you have never done before. Something that you are interested in. Something that you can work on in your spare time without affecting your *paying* job. I decided my hobby project would be an entire web application written in Silverlight that could be used as a self-promotion/marketing tool. This goal of the site is to provide information on the work that I’ve done to conferences, future employers and anyone else that wanted to learn more about me. Before I go any further, if you just want to check out the site then it is located at http://michaelcrump.info. So, what did I use to create it? MVVM Light – I’m a big fan of this software. The item and project templates plus code snippets make this a huge win for any SL/WPF/WP7 application. Jetpack Theme by Microsoft – I suck at designing so I used this template to help speed up this project. ComponentOne 3rd Party Controls – I have a license and really like several of their products. A User Control that Jeremy Likness created called DynamicXaml (used with his permission). I had created my own version of this a while back, but Jeremy’s implementation was simply better. Main Page – Designed to create my “brand”. This was built for a quick glimpse of who I am and what do I do.  Blog – The best marketing tool for a developer is their blog. I decided to go with an HTML page displaying my site and the user could pop into full-screen if desired. I also included my feed and Silverlight-Zone. (Another site I work on) Online – This page links to sites that I have been featured on as well as community involvement and awards. I also have a web service that I can update this information without re-compiling the Silverlight App. Projects – I’ve been wanting to use a CoverFlow for a really long time now. =) This page list several hobby projects as well as a few professional projects.  Resume Page – This page only exist because I got tired of sending companies my resume in e-mail. I can now provide a deep link to this page and the recruiter can print, search or save my resume. The PDF of my resume exist in a folder that I can easily update without recompiling the app. Contact Page – Just a contact page with a web service that sends the email. The Send button becomes disabled after a successful send. I thought of adding captcha to this page but in the end didn’t think it was worth it. Looking back at this app, I’m happy with how it turned out. I love Silverlight and I am already thinking of my next hobby project. (Thinking another Windows Phone 7 app or MVC3).  Subscribe to my feed

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  • Hey Retailers, Are You Ready For The Holiday Season?

    - by Jeri Kelley
    With online holiday spending reaching $35.3 billion in 2011 and American shoppers spending just under $750 on average on their holiday purchases this year, how ready is your business for the 2012 holiday season?   ?? Today’s shoppers do not take their purchases lightly.  They are more connected, interact with more resources to make decisions, diligently compare products and services, seek out the best deals, and ask for input from friends and family.   This holiday season, as consumers browse for apparel, tablets, toys, and much more, they will be bombarded with retailer communication - from emails and commercials to countless search engine results and social recommendations.  With a flurry of activity coming at consumers from every channel and competitor, your success this year will rely on communicating a consistent, personalized message no matter where your customers are shopping.  Here are a few ideas to help with your commerce strategy this holiday season: CONSISTENCY COUNTS FOR MULTICHANNEL SHOPPERS??According to a November 2011 study commissioned by Oracle, “Channel Commerce 2011: The Consumer View,” 54% of consumers in the U.S. and Canada regularly employ two or more channels before they make a purchase.  While each channel has its own unique benefit, user profile, and purpose, it’s critical that your shoppers have a consistent core experience wherever they’re looking for information or making a purchase.  Be sure consumers can consistently search and browse the same product information and receive the same promotions online, on their mobile devices, and in-store.? USE YOUR CUSTOMER’S CONTEXT TO SURFACE RELEVANT CONTENTYour Web site is likely the hub of your holiday activity.  According to a Monetate infographic, 39% of shoppers will visit your Web site directly to find out about the best holiday deals.   Use everything you know about your customers from past purchase data to browsing history to provide a relevant experience at every click, and assemble content in a context that entices shoppers to buy online, or influences an offline purchase.? TAKE ADVANTAGE OF MOBILE BEHAVIOR?Having a mobile program is no longer a choice.   Armed with smartphones and tablets, consumers now have access to more and more product information and can compare products and prices from anywhere.  In fact, approximately 52% of smartphone users will use their device to research products, redeem coupons and use apps to assist in their holiday gift purchase.  At a minimum, be sure your mobile environment has store information, consistent pricing and promotions, and simple checkout capabilities. ARM IN-STORE ASSOCIATES WITH TABLETS?According to RISNews.com, 31% of retailers plan to begin testing tablets in stores in 2012, 22% have already begun such testing and 6% had fully deployed tablets within stores.   Take advantage of this compelling sales tool to get shoppers interacting with videos, user reviews, how-to guides, side-by-side product comparisons, and specs.  Automatically trigger upsell and cross sell suggestions for store associates to recommend for each product or category, build in alerts for promotions, and allow associates to place orders and check inventory from their tablet.  ? WISDOM OF THE CROWDS IS GOOD, BUT WISDOM FROM FRIENDS IS BETTER?Shoppers who grapple with options are looking for recommendations; they’d rather get advice from friends, and they’re more likely to spend more while doing so.    In fact, according to an infographic by Mr. Youth, 66% of social media users made a purchase on Black Friday or Cyber Monday as a direct result of social media interactions with brands or family.   This holiday season, be sure you are leveraging your social channels from Facebook to Pinterest to drive consistent promotions and help your brand to become part of the conversation. So, are you ready for the holidays this year?  

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  • #OOW 2012: Big Data and The Social Revolution

    - by Eric Bezille
    As what was saying Cognizant CSO Malcolm Frank about the "Futur of Work", and how the Business should prepare in the face of the new generation  not only of devices and "internet of things" but also due to their users ("The Millennials"), moving from "consumers" to "prosumers" :  we are at a turning point today which is bringing us to the next IT Architecture Wave. So this is no more just about putting Big Data, Social Networks and Customer Experience (CxM) on top of old existing processes, it is about embracing the next curve, by identifying what processes need to be improve, but also and more importantly what processes are obsolete and need to be get ride of, and new processes put in place. It is about managing both the hierarchical and structured Enterprise and its social connections and influencers inside and outside of the Enterprise. And this does apply everywhere, up to the Utilities and Smart Grids, where it is no more just about delivering (faster) the same old 300 reports that have grown over time with those new technologies but to understand what need to be looked at, in real-time, down to an hand full relevant reports with the KPI relevant to the business. It is about how IT can anticipate the next wave, and is able to answers Business questions, and give those capabilities in real-time right at the hand of the decision makers... This is the turning curve, where IT is really moving from the past decade "Cost Center" to "Value for the Business", as Corporate Stakeholders will be able to touch the value directly at the tip of their fingers. It is all about making Data Driven Strategic decisions, encompassed and enriched by ALL the Data, and connected to customers/prosumers influencers. This brings to stakeholders the ability to make informed decisions on question like : “What would be the best Olympic Gold winner to represent my automotive brand ?”... in a few clicks and in real-time, based on social media analysis (twitter, Facebook, Google+...) and connections link to my Enterprise data. A true example demonstrated by Larry Ellison in real-time during his yesterday’s key notes, where “Hardware and Software Engineered to Work Together” is not only about extreme performances but also solutions that Business can touch thanks to well integrated Customer eXperience Management and Social Networking : bringing the capabilities to IT to move to the IT Architecture Next wave. An example, illustrated also todays in 2 others sessions, that I had the opportunity to attend. The first session bringing the “Internet of Things” in Oil&Gaz into actionable decisions thanks to Complex Event Processing capturing sensors data with the ready to run IT infrastructure leveraging Exalogic for the CEP side, Exadata for the enrich datasets and Exalytics to provide the informed decision interface up to end-user. The second session showing Real Time Decision engine in action for ACCOR hotels, with Eric Wyttynck, VP eCommerce, and his Technical Director Pascal Massenet. I have to close my post here, as I have to go to run our practical hands-on lab, cooked with Olivier Canonge, Christophe Pauliat and Simon Coter, illustrating in practice the Oracle Infrastructure Private Cloud recently announced last Sunday by Larry, and developed through many examples this morning by John Folwer. John also announced today Solaris 11.1 with a range of network innovation and virtualization at the OS level, as well as many optimizations for applications, like for Oracle RAC, with the introduction of the lock manager inside Solaris Kernel. Last but not least, he introduced Xsigo Datacenter Fabric for highly simplified networks and storage virtualization for your Cloud Infrastructure. Hoping you will get ready to jump on the next wave, we are here to help...

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  • Analytics in an Omni-Channel World

    - by David Dorf
    Retail has been around ever since mankind started bartering.  The earliest transactions were very specific to the individuals buying and selling, then someone had the bright idea to open a store.  Those transactions were a little more generic, but the store owner still knew his customers and what they wanted.  As the chains rolled out, customer intimacy was sacrificed for scale, and retailers began to rely on segments and clusters.  But thanks to the widespread availability of data and the technology to convert said data into information, retailers are getting back to details. The retail industry is following a maturity model for analytics that is has progressed through five stages, each delivering more value than the previous. Store Analytics Brick-and-mortar retailers (and pure-play catalogers as well) that collect anonymous basket-level data are able to get some sense of demand to help with allocation decisions.  Promotions and foot-traffic can be measured to understand marketing effectiveness and perhaps focus groups can help test ideas.  But decisions are influenced by the majority, using faceless customer segments and aggregated industry data points.  Loyalty programs help a little, but in many cases the cost outweighs the benefits. Web Analytics The Web made it much easier to collect data on specific, yet still anonymous consumers using cookies to track visits. Clickstreams and product searches are analyzed to understand the purchase journey, gauge demand, and better understand up-selling opportunities.  Personalization begins to allow retailers target market consumers with recommendations. Cross-Channel Analytics This phase is a minor one, but where most retailers probably sit today.  They are able to use information from one channel to bolster activities in another. However, there are technical challenges combining data silos so its not an easy task.  But for those retailers that are able to perform analytics on both sources of data, the pay-off is pretty nice.  Revenue per customer begins to go up as customers have a better brand experience. Mobile & Social Analytics Big data technologies are enabling a 360-degree view of the customer by incorporating psychographic data from social sites alongside traditional demographic data.  Retailers can track individual preferences, opinions, hobbies, etc. in order to understand a consumer's motivations.  Using mobile devices, consumers can interact with brands anywhere, anytime, accessing deep product information and reviews.  Mobile, combined with a loyalty program, presents an opportunity to put shopping into geographic context, understanding paths to the store, patterns within the store, and be an always-on advertising conduit. Omni-Channel Analytics All this data along with the proper technology represents a new paradigm in which the clock is turned back and retail becomes very personal once again.  Rich, individualized data better illuminates demand, allows for highly localized assortments, and helps tailor up-selling.  Interactions with all channels help build an accurate profile of each consumer, and allows retailers to tailor the retail experience to meet the heightened expectations of today's sophisticated shopper.  And of course this culminates in greater customer satisfaction and business profitability.

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  • October 2013 Oracle University Round-Up: New Training & Certifications

    - by Breanne Cooley
    Here are the highlights of what is happening this month at Oracle University.  New Technology Overview Courses: Cloud, Big Data and Security Learn about the latest technology solutions that can transform your business. These three Training On Demand courses are taught by industry experts. These courses help you develop an understanding of how Oracle technologies can make a positive impact on your organization.  Oracle Cloud Overview  Oracle Big Data Overview Oracle Security Overview  New Cloud Application Foundation Courses Check out our brand new 12c courses for WebLogic Server administrators and Coherence developers:  Oracle WebLogic Server 12c: Administration I Oracle WebLogic Server 12c: Administration II Oracle Coherence 12c: New Features  Oracle Database 12c Courses Our Oracle Database 12c training is becoming very popular. Here are this month's featured courses:  Oracle Database 12c: New Features for Administrators Oracle Database 12c: Administration Workshop  Oracle Database 12c: Install and Upgrade Workshop Oracle Database 12c: Admin, Install and Upgrade Accelerated  Validate your expertise and add value by earning an Oracle Database 12c Certification.  New Certifications for MySQL Watch our two new videos to find out what's new with Oracle MySQL Certifications. 1) Oracle MySQL 5.6 Certification: What's New for Database Administrators  Recommended training:  MySQL for Beginners MySQL for Database Administrators  2) Oracle MySQL 5.6 Certification: What's New for Developers Recommended training:  MySQL for Beginners MySQL for Developers New Training & Certification for Oracle Applications JD Edwards 9.1 Training Additional JD Edwards Enterprise One 9.1 training is now available for administrators, developers and implementation team members. Cross Application Training  JD Edwards Enterprise One Common Foundation Rel 9.x  Human Capital Management Training  JD Edwards EnterpriseOne Payroll for Canada Rel 9.x JD Edwards EnterpriseOne Payroll for US Rel 9.x JD Edwards EnterpriseOne Payroll Accelerated for Canada Rel 9.x JD Edwards EnterpriseOne Payroll Accelerated for US Rel 9.x  Financial  Management Training  JD Edwards EnterpriseOne Accounts Receivable Rel 9.x JD Edwards EnterpriseOne Financial Report Writing Rel 9.x  Knowledge Management 8.5 Training Oracle Knowledge 8.5 training is now available for analysts interested in learning how to quickly spot trends in content processing and system usage with analytics dashboards. Knowledge Analytics Rel 8.5  Taleo Training Updated Taleo training is now available. Taleo Business Edition (TEE) business users can learn how to create more efficient reports. Recruiters will learn how to efficiently and effectively use Taleo Business Edition (TBE) Recruit.  Taleo (TEE): Advanced Reporting Taleo (TBE): Recruit - End User Fundamentals  New Training for Oracle Retail 13.4.1 Updated training for Retail Predictive Application Server and Retail Demand Forecasting is now available.  RPAS Administration and Configuration Fundamentals RPAS Technical Essentials: Fusion Client 13.4.1 Retail Demand Forecasting (RDF) Business Essentials 13.4.1  View all available training courses, learning paths and certifications at education.oracle.com, or contact your local education representative to learn more about Oracle University's education solutions. See you in class!  -Oracle University Marketing Team 

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  • Customer Interaction Group (NL) becomes the first Oracle EMEA partner that Achieves OPN Specialization for Oracle RightNow CX Cloud Service

    - by Richard Lefebvre
    Oracle Recognizes Customer Interaction Group for Expertise in Oracle RightNow CX Cloud Service Customer Interaction Group, specialists in customer contact and a Gold level member of Oracle® PartnerNetwork (OPN), today announced it has achieved OPN Specialized status for Oracle RightNow CX Cloud Service. To achieve OPN Specialized status, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving a Specialized distinction, Customer Interaction Group has been recognized by Oracle for its expertise in delivering services specifically around Oracle RightNow CX Cloud Service through competency development, business results and proven success.   “As valued Oracle partner it is very important to us to achieve this specialization. With this recognition we guarantee our customers professionalism in each project, from advisory tasks to complex implementations. This allows Customer Interaction Group not only a deepening realization towards optimizing customer interaction, but also to service delivery through various media channels. As a result, our customers are able to service their customers on a higher level” says Hanjo Huizing, CEO of Customer Interaction Group. “Oracle congratulates The Customer Interaction Group with becoming specialized Oracle RightNow partner. Oracle’s Specialization Program is a trusted status and brand, which allows our most experienced and committed partners to differentiate themselves in the marketplace and gain a competitive edge by spotlighting their strengths and special skills” said Richard Lefebvre, head of the Oracle EMEA CRM&CX Partner Community. In today’s competitive markets, successful businesses can successfully stand out by offering their customers good customer service combined with excellent accessibility. Our mission is to help businesses configure and optimize the full range of customer contact. We have the knowledge, experience and tools to develop practical and innovative solutions for customer interaction processes. Our customers as fonq.nl (web department store) and CitizenM (hotels) are working successfully with Oracle RightNow CX Cloud Service. They both serve their customers not only in The Netherlands but also in a lot of countries in Europe. Our focus is on the delivery of excellent customer service at a lower cost. Our objective is to increase return on customer contact and to give customers a positive experience. About Customer Interaction Group Customer Interaction Group specializes in delivering and optimizing customer interaction solutions for voice, web, and social interactions. Armed with the knowledge, experience and solutions, they provide solutions and consulting services to companies seeking to deliver superior customer experiences. The core method and approach of Customer Interaction Group is to translate business problems and processes into practical interaction solutions. Based in Amsterdam, the Netherlands, The Customer Interaction Group serves customers all over Europe. Follow us on Twitter @CustIntGroup, Facebook.com/custintgroup, linkedin.com/company/customer-interaction-group or visit our website www.custintgroup.com About Oracle PartnerNetwork Oracle PartnerNetwork (OPN) Specialized is the latest version of Oracle's partner program that provides partners with tools to better develop, sell and implement Oracle solutions. OPN Specialized offers resources to train and support specialized knowledge of Oracle products and solutions and has evolved to recognize Oracle's growing product portfolio, partner base and business opportunity. Key to the latest enhancements to OPN is the ability for partners to differentiate through Specializations. Specializations are achieved through competency development, business results, expertise and proven success. To find out more visit http://www.oracle.com/partners.

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  • Nominations now open for the Oracle FMW Excellence Awards 2014

    - by Greg Jensen
    2014 Oracle Excellence Award NominationsWho Is the Innovative Leader for Identity Management? •    Is your organization leveraging one of Oracle’s Identity and Access Management solutions in your production environment?•    Are you a leading edge organization that has adopted a forward thinking approach to Identity and Access Management processes across the organization?•    Are you ready to promote and highlight the success of your deployment to your peers? •    Would you a chance to win FREE registration to Oracle OpenWorld 2014? Oracle is pleased to announce the call for nominations for the 2014 Oracle Excellence Awards: Oracle Fusion Middleware Innovation.  The Oracle Excellence Awards for Oracle Fusion Middleware Innovation honor organizations using Oracle Fusion Middleware to deliver unique business value.  This year, the awards will recognize customers across nine distinct categories, including Identity and Access Management.  Oracle customers, who feel they are pioneers in their implementation of at least one of the Oracle Identity and Access Management offerings in a production environment or active deployment, should submit a nomination.  If submitted by June 20th, 2014, you will have a chance to win a FREE registration to Oracle OpenWorld 2014 (September 28 - October 2) in San Francisco, CA.  Top customers will be showcased at Oracle OpenWorld and featured in Oracle publications.   The  Identity and Access Management Nomination Form Additional benefits to nomineesNominating your organization opens additional opportunities to partner with Oracle such as:•    Promotion of your Customer Success StoriesProvides a platform for you to share the success of your initiatives and programs to peer groups raising the overall visibility of your team and your organization as a leader in security•    Social Media promotion (Video, Blog & Podcast)Reach the masses of Oracle’s customers through sharing of success stories, or customer created blog content that highlights the advanced thought leadership role in security with co-authored articles on Oracle Blog page that reaches close to 100,000 subscribers. There are numerous options to promote activities on Facebook, Twitter and co-branded activities using Video and Audio. •    Live speaking opportunities to your peersAs a technology leader within your organization, you can represent your organization at Oracle sponsored events (online, in person or webcasts) to help share the success of your organizations efforts building out your team/organization brand and success. •    Invitation to the IDM Architect ForumOracle is able to invite the right customers into the IDM Architect Forum which is an invite only group of customers that meet monthly to hear technology driven presentations from their own peers (not from Oracle) on today’s trends.  If you want to hear privately what some of the most successful companies in every industry are doing about security, this is the forum to be in. All presentations are private and remain within the forum, and only members can see take advantage of the lessons gained from these meetings.  To date, there are 125 members. There are many more advantages to partnering with Oracle, however, it can start with the simple nomination form for Identity and Access Management category of the 2014 Oracle Excellence Award Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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  • Are Chief Digital Officers the Result of CMO/CIO Refusal to Change?

    - by Mike Stiles
    Apparently CDO no longer just stands for “Collateralized Debt Obligations.”  It stands for Chief Digital Officer. And they’re the ones who are supposed to answer the bat signal CEO’s are throwing into the sky, swoop in and POW! drive the transition of the enterprise to integrated digital systems. So imagine being a CMO or a CIO at such an enterprise and realizing it’s been determined that you are not the answer that’s needed. In fact, IntelligentHQ author Ashley Friedlein points out the very rise of the CDO is an admission of C-Suite failure to become savvy enough, quickly enough in modern technology. Is that fair? Despite the repeated drumbeat that CMO’s and CIO’s must enter a new era of cooperation and collaboration to enact the social-enabled enterprise, the verdict seems to be that if it’s happening at all, it’s not happening fast enough. Therefore, someone else is needed with the authority to make things happen. So who is this relatively new beast? Gartner VP David Willis says, “The Chief Digital Officer plays in the place where the enterprise meets the customer, where the revenue is generated, and the mission accomplished.” In other words, where the rubber meets the road. They aren’t just another “C” heading up a unit. They’re the CEO’s personal SWAT team, able to call the shots necessary across all units to affect what has become job one…customer experience. And what are the CMO’s and CIO’s doing while this is going on? Playing corporate games. Accenture reports 38% of CMOs say IT deliberately keeps them out of the loop, with 35% saying marketing’s needs aren’t a very high priority. 31% of CIOs say marketers don’t understand tech and regularly go around them for solutions. Fun! Meanwhile the CEO feels the need to bring in a parental figure to pull it all together. Gartner thinks 25% of all orgs will have a CDO by 2015 as CMO’s and particularly CIO’s (Peter Hinssen points out many CDO’s are coming “from anywhere but IT”) let the opportunity to be the agent of change their company needs slip away. Perhaps most interestingly, these CDO’s seem to be entering the picture already on the fast track. One consultancy counted 7 instances of a CDO moving into the CEO role, which, as this Wired article points out, is pretty astounding since nobody ever heard of the job a few years ago. And vendors are quickly figuring out that this is the person they need to be talking to inside the brand. The position isn’t without its critics. Forrester’s Martin Gill says the reaction from executives at some traditional companies to someone being brought in to be in charge of digital might be to wash their own hands of responsibility for all things digital – a risky maneuver given the pervasiveness of digital in business. They might not even be called Chief Digital Officers. They might be the Chief Customer Officer, Chief Experience Officer, etc. You can call them Twinkletoes if you want to, but essentially anyone who has the mandate direct from the CEO to enact modern technology changes not currently being championed by the CMO or CIO can be regarded as “boss.” @mikestiles @oraclesocialPhoto: freedigitalphotos.net

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  • Five Key Trends in Enterprise 2.0 for 2011

    - by kellsey.ruppel(at)oracle.com
    We recently sat down with Andy MacMillan, an industry veteran and vice president of product management for Enterprise 2.0 at Oracle, to get his take on the year ahead in Enterprise 2.0 (E2.0). He offered us his five predictions about the ways he believes E2.0 technologies will transform business in 2011. 1. Forward-thinking organizations will achieve an unprecedented level of organizational awareness. Enterprise 2.0 and Web 2.0 technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. But this year we are anticipating that organizations will go to the next step and integrate social activities with business applications to deliver rich contextual "activity streams." Activity streams are a new way for enterprise users to get relevant information as quickly as it happens, by navigating to that information in context directly from their portal. We don't mean syndicating social activities limited to a single application. Instead, we believe back-office systems will be combined with social media tools to drive how users make informed business decisions in brand new ways. For example, an account manager might log into the company portal and automatically receive notification that colleagues are closing business around a certain product in his market segment. With a single click, he can reach out instantly to these colleagues via social media and learn from their successes to drive new business opportunities in his own area. 2. Online customer engagement will become a high priority for CMOs. A growing number of chief marketing officers (CMOs) have created a new direct report called "head of online"--a senior marketing executive responsible for all engagements with customers and prospects via the Web, mobile, and social media. This new field has been dubbed "Web experience management" or "online customer engagement" by firms and analyst organizations. It is likely to rapidly increase demand for a host of new business objectives and metrics from Web content management solutions. As companies interface with customers more and more over the Web, Web experience management solutions will help deliver more targeted interactions to ensure increased customer loyalty while meeting sales and business objectives. 3. Real composite applications will be widely adopted. We expect organizations to move from the concept of a single "uber-portal" that encompasses all the necessary features to a more modular, component-based concept for composite applications. This approach is now possible as IT and power users are empowered to assemble new, purpose-built composite applications quickly from existing components. 4. Records management will drive ECM consolidation. We continue to see a significant shift in the approach to records management. Several years ago initiatives were focused on overlaying records management across a set of electronic repositories and physical storage locations. We believe federated records management will continue, but we also expect to see records management driving conversations around single-platform content management consolidation. 5. Organizations will demand ECM at extreme scale. We have already seen a trend within IT organizations to provide a common, highly scalable infrastructure to consolidate and support content and information needs. But as data sizes grow exponentially, ECM at an extreme scale is likely to spread at unprecedented speeds this year. This makes sense as regulations and transparency requirements rise. The model in which ECM and lightweight CMS systems provide basic content services such as check-in, update, delete, and search has converged around a set of industry best practices and has even been coded into new industry standards such as content management interoperability services. As these services converge and the demand for them accelerates, organizations are beginning to rationalize investments into a single, highly scalable infrastructure. Is your organization ready for Enterprise 2.0 in 2011? Learn more.

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  • Social Search: Looking for Love

    - by Mike Stiles
    For marketers and enterprise executives who have placed a higher priority on and allocated bigger budgets to search over social, it might be time to notice yet another shift that’s well underway. Social is search. Search marketing was always more of an internal slam-dunk than other digital initiatives. Even a C-suite that understood little about the new technology world knew it’s a good thing when people are able to find you. Google was the new Yellow Pages. Only with Google, you could get your listing first without naming yourself “AAAA Plumbing.” There were wizards out there who could give your business prominence in front of people who were specifically looking for what you offered. Other search giants like Bing also came along to offer such ideal matchmaking possibilities. But what if the consumer isn’t using a search engine to find what they’re looking for? And what if the search engines started altering their algorithms so that search placement manipulation was more difficult? Both of those things have started to happen. Experian Hitwise’s numbers show that visits to the major search engines in the UK dropped 100 million through August. Search engines are far from dead, or even challenged. But more and more, the public is discovering the sites and brands they need through advice they get via social, not search. You’ll find the worlds of social and search increasingly co-mingling as well. Search behemoths Google and Bing are including Facebook and Google+ into their engines. Meanwhile, Facebook and Twitter have done some integration of global web search into their platforms. So what makes social such a worthwhile search entity for brands? First and foremost, the consumer has demonstrated a behavior of acting on recommendations from social connections. A cry in the wilderness like, “Anybody know any good catering companies?” will usually yield a link (and an endorsement) from a friend such as “Yeah, check out Just-Cheese-Balls Catering.” There’s no such human-driven force/influence behind the big search engines. Facebook’s Mark Zuckerberg and others call it “Friend Mining.” It is, in essence, searching for answers from friends’ experiences as opposed to faceless code. And Facebook has all of those friends’ experiences already stored as data. eMarketer says search in an $18 billion business, and investors are really into it. So no shock Facebook’s ready to leverage their social graph into relevant search. What do you do about all this as a brand? For one thing, it’s going to lead to some interesting paid marketing opportunities around the corner, including Sponsored Stories bought against certain queries, inserting deals into search results, capitalizing on social search results on mobile, etc. Apart from that, it might be time to stop mentally separating social and search in your strategic planning and budgeting. Courting your fans on social will cumulatively add up to more valuable, personally endorsed recommendations for your company when a consumer conducts a search on social. Fail to foster those relationships, fail to engage, fail to provide knock-em-dead customer service, fail to wow them with your actual products and services…and you’ll wind up with the visibility you deserve in social search results.

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