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• Determining Cost of API Calls

  - by Sam

  [This is a cross-post originally posted by me in SO. I think the question is more appropriate here.] I was going through the adwords API and came across their rate sheet - http://code.google.com/apis/adwords/docs/ratesheet.html . They charge $0.25 per 1000 API units and under the 'Operation Costs' sections list the cost (in API units) of different API calls. I am curious - based on what factors do they (and others API developers) calculate the cost of an API call? Is there any simple formula or a standard way to determine this? Note: When I say 'cost' of an API call, I don't mean the money but the API units. For example, how do you determine one API call costs 100 'units' and another 1000?

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• multithreading problem with Nvidia PhysX

  - by xcrypt

  I'm having a multithreading problem with Nvidia PhysX. the SDK requires that you call Simulate() (starts computing new physics positions within a new thread) and FetchResults(waits 'till the physics computations are done). Inbetween Simulate() and FetchResults() you may not 'compute new physics' It is proposed (in a sample) that we create a game loop as such: Logic (you may calculate physics here and other stuff) Render + Simulate() at start of Render call and FetchResults at end of Render() call However, this has given me various little errors that stack up: since you actually render the scene that was computed in the previous iteration in the game loop. I wonder if there's a way around this? I've been trying and trying, but I can't think of a solution...

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• How do I properly use multithreading with Nvidia PhysX?

  - by xcrypt

  I'm having a multithreading problem with Nvidia PhysX. the SDK requires that you call Simulate() (starts computing new physics positions within a new thread) and FetchResults() (waits 'till the physics computations are done). Inbetween Simulate() and FetchResults() you may not "compute new physics". It is proposed (in a sample) that we create a game loop as such: Logic (you may calculate physics here and other stuff) Render + Simulate() at start of Render call and FetchResults at end of Render() call However, this has given me various little errors that stack up: since you actually render the scene that was computed in the previous iteration in the game loop. Does anyone have a solution to this?

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• Thread.Interrupt Is Evil

  - by Alois Kraus

  Recently I have found an interesting issue with Thread.Interrupt during application shutdown. Some application was crashing once a week and we had not really a clue what was the issue. Since it happened not very often it was left as is until we have got some memory dumps during the crash. A memory dump usually means WindDbg which I really like to use (I know I am one of the very few fans of it).  After a quick analysis I did find that the main thread already had exited and the thread with the crash was stuck in a Monitor.Wait. Strange Indeed. Running the application a few thousand times under the debugger would potentially not have shown me what the reason was so I decided to what I call constructive debugging. I did create a simple Console application project and try to simulate the exact circumstances when the crash did happen from the information I have via memory dump and source code reading. The thread that was  crashing was actually MS code from an old version of the Microsoft Caching Application Block. From reading the code I could conclude that the main thread did call the Dispose method on the CacheManger class which did call Thread.Interrupt on the cache scavenger thread which was just waiting for work to do. My first version of the repro looked like this   static void Main(string[] args) { Thread t = new Thread(ThreadFunc) { IsBackground = true, Name = "Test Thread" }; t.Start(); Console.WriteLine("Interrupt Thread"); t.Interrupt(); } static void ThreadFunc() { while (true) { object value = Dequeue(); // block until unblocked or awaken via ThreadInterruptedException } } static object WaitObject = new object(); static object Dequeue() { object lret = "got value"; try { lock (WaitObject) { } } catch (ThreadInterruptedException) { Console.WriteLine("Got ThreadInterruptException"); lret = null; } return lret; } I do start a background thread and call Thread.Interrupt on it and then directly let the application terminate. The thread in the meantime does plenty of Monitor.Enter/Leave calls to simulate work on it. This first version did not crash. So I need to dig deeper. From the memory dump I did know that the finalizer thread was doing just some critical finalizers which were closing file handles. Ok lets add some long running finalizers to the sample. class FinalizableObject : CriticalFinalizerObject { ~FinalizableObject() { Console.WriteLine("Hi we are waiting to finalize now and block the finalizer thread for 5s."); Thread.Sleep(5000); } } class Program { static void Main(string[] args) { FinalizableObject fin = new FinalizableObject(); Thread t = new Thread(ThreadFunc) { IsBackground = true, Name = "Test Thread" }; t.Start(); Console.WriteLine("Interrupt Thread"); t.Interrupt(); GC.KeepAlive(fin); // prevent finalizing it too early // After leaving main the other thread is woken up via Thread.Abort // while we are finalizing. This causes a stackoverflow in the CLR ThreadAbortException handling at this time. } With this changed Main method and a blocking critical finalizer I did get my crash just like the real application. The funny thing is that this is actually a CLR bug. When the main method is left the CLR does suspend all threads except the finalizer thread and declares all objects as garbage. After the normal finalizers were called the critical finalizers are executed to e.g. free OS handles (usually). Remember that I did call Thread.Interrupt as one of the last methods in the Main method. The Interrupt method is actually asynchronous and does wake a thread up and throws a ThreadInterruptedException only once unlike Thread.Abort which does rethrow the exception when an exception handling clause is left. It seems that the CLR does not expect that a frozen thread does wake up again while the critical finalizers are executed. While trying to raise a ThreadInterrupedException the CLR goes down with an stack overflow. Ups not so nice. Why has this nobody noticed for years is my next question. As it turned out this error does only happen on the CLR for .NET 4.0 (x86 and x64). It does not show up in earlier or later versions of the CLR. I have reported this issue on connect here but so far it was not confirmed as a CLR bug. But I would be surprised if my console application was to blame for a stack overflow in my test thread in a Monitor.Wait call. What is the moral of this story? Thread.Abort is evil but Thread.Interrupt is too. It is so evil that even the CLR of .NET 4.0 contains a race condition during the CLR shutdown. When the CLR gurus can get it wrong the chances are high that you get it wrong too when you use this constructs. If you do not believe me see what Patrick Smacchia does blog about Thread.Abort and List.Sort. Not only the CLR creators can get it wrong. The BCL writers do sometimes have a hard time with correct exception handling as well. If you do tell me that you use Thread.Abort frequently and never had problems with it I do suspect that you do not have looked deep enough into your application to find such sporadic errors.

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• C#/.NET Little Wonders: Getting Caller Information

  - by James Michael Hare

  Originally posted on: http://geekswithblogs.net/BlackRabbitCoder/archive/2013/07/25/c.net-little-wonders-getting-caller-information.aspx Once again, in this series of posts I look at the parts of the .NET Framework that may seem trivial, but can help improve your code by making it easier to write and maintain. The index of all my past little wonders posts can be found here. There are times when it is desirable to know who called the method or property you are currently executing.  Some applications of this could include logging libraries, or possibly even something more advanced that may server up different objects depending on who called the method. In the past, we mostly relied on the System.Diagnostics namespace and its classes such as StackTrace and StackFrame to see who our caller was, but now in C# 5, we can also get much of this data at compile-time. Determining the caller using the stack One of the ways of doing this is to examine the call stack.  The classes that allow you to examine the call stack have been around for a long time and can give you a very deep view of the calling chain all the way back to the beginning for the thread that has called you. You can get caller information by either instantiating the StackTrace class (which will give you the complete stack trace, much like you see when an exception is generated), or by using StackFrame which gets a single frame of the stack trace.  Both involve examining the call stack, which is a non-trivial task, so care should be done not to do this in a performance-intensive situation. For our simple example let's say we are going to recreate the wheel and construct our own logging framework.  Perhaps we wish to create a simple method Log which will log the string-ified form of an object and some information about the caller.  We could easily do this as follows: 1: static void Log(object message) 2: { 3: // frame 1, true for source info 4: StackFrame frame = new StackFrame(1, true); 5: var method = frame.GetMethod(); 6: var fileName = frame.GetFileName(); 7: var lineNumber = frame.GetFileLineNumber(); 8: 9: // we'll just use a simple Console write for now 10: Console.WriteLine("{0}({1}):{2} - {3}", 11: fileName, lineNumber, method.Name, message); 12: } So, what we are doing here is grabbing the 2nd stack frame (the 1st is our current method) using a 2nd argument of true to specify we want source information (if available) and then taking the information from the frame.  This works fine, and if we tested it out by calling from a file such as this: 1: // File c:\projects\test\CallerInfo\CallerInfo.cs 2:  3: public class CallerInfo 4: { 5: Log("Hello Logger!"); 6: } We'd see this: 1: c:\projects\test\CallerInfo\CallerInfo.cs(5):Main - Hello Logger! This works well, and in fact CallStack and StackFrame are still the best ways to examine deeper into the call stack.  But if you only want to get information on the caller of your method, there is another option… Determining the caller at compile-time In C# 5 (.NET 4.5) they added some attributes that can be supplied to optional parameters on a method to receive caller information.  These attributes can only be applied to methods with optional parameters with explicit defaults.  Then, as the compiler determines who is calling your method with these attributes, it will fill in the values at compile-time. These are the currently supported attributes available in the  System.Runtime.CompilerServices namespace": CallerFilePathAttribute – The path and name of the file that is calling your method. CallerLineNumberAttribute – The line number in the file where your method is being called. CallerMemberName – The member that is calling your method. So let’s take a look at how our Log method would look using these attributes instead: 1: static int Log(object message, 2: [CallerMemberName] string memberName = "", 3: [CallerFilePath] string fileName = "", 4: [CallerLineNumber] int lineNumber = 0) 5: { 6: // we'll just use a simple Console write for now 7: Console.WriteLine("{0}({1}):{2} - {3}", 8: fileName, lineNumber, memberName, message); 9: } Again, calling this from our sample Main would give us the same result: 1: c:\projects\test\CallerInfo\CallerInfo.cs(5):Main - Hello Logger! However, though this seems the same, there are a few key differences. First of all, there are only 3 supported attributes (at this time) that give you the file path, line number, and calling member.  Thus, it does not give you as rich of detail as a StackFrame (which can give you the calling type as well and deeper frames, for example).  Also, these are supported through optional parameters, which means we could call our new Log method like this: 1: // They're defaults, why not fill 'em in 2: Log("My message.", "Some member", "Some file", -13); In addition, since these attributes require optional parameters, they cannot be used in properties, only in methods. These caveats aside, they do let you get similar information inside of methods at a much greater speed!  How much greater?  Well lets crank through 1,000,000 iterations of each.  instead of logging to console, I’ll return the formatted string length of each.  Doing this, we get: 1: Time for 1,000,000 iterations with StackTrace: 5096 ms 2: Time for 1,000,000 iterations with Attributes: 196 ms So you see, using the attributes is much, much faster!  Nearly 25x faster in fact.  Summary There are a few ways to get caller information for a method.  The StackFrame allows you to get a comprehensive set of information spanning the whole call stack, but at a heavier cost.  On the other hand, the attributes allow you to quickly get at caller information baked in at compile-time, but to do so you need to create optional parameters in your methods to support it. Technorati Tags: Little Wonders,CSharp,C#,.NET,StackFrame,CallStack,CallerFilePathAttribute,CallerLineNumberAttribute,CallerMemberName

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• eSTEP TechCast - December 2012

  - by Cinzia Mascanzoni

  Join our next eSTEP TechCast will be on Thursday, 06. December 2012, 11:00 - 12:00 GMT (12:00 - 13:00 CET; 15:00 - 16:00 GST) Title: Innovations with Oracle Solaris Cluster 4 In this webcast we will focus at the integration of the cluster software with the IPS packaging system of Solaris 11, which makes installing and updating the software much easier and much more reliable, especially with virtualization technologies involved. Our webcast will also reflect new versions of Oracle Solaris Cluster if they will be announced in the meantime.Call Info: Call-in-toll-free number: 08006948154 (United Kingdom) Call-in-toll-free number: +44-2081181001 (United Kingdom) Show global numbers Conference Code: 803 594 3 Security Passcode: 9876 Webex Info (Oracle Web Conference) Meeting Number: 255 760 510 Meeting Password: tech2011 Playback / Recording / Archive: The webcasts will be recorded and will be available shortly after the event in the eSTEP portal under the Events tab, where you could find also material from already delivered eSTEP TechCasts. Use your email-adress and PIN: eSTEP_2011 to get access. 

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• Using box2d DrawDebugData with multi layer scene ?

  - by Mr.Gando

  In my Game, a Scene is composed by several layers. Each layer has different camera transformations. This way I can have a layer at z=3 (GUI), z=2 (Monsters), z=1 (scrolling background), and this 3 layers compose my whole Scene. My render loop looks something like: renderLayer() applyTransformations() renderVisibleEntities() renderChildLayers() end If I call DrawDebugData() in the render loop, the whole b2world debug data will be rendered once for each layer in my scene, this generates a mess, because the "debug boxes" get duplicated, some of them get the camera transformations applied and some of them don't, etc. What I would like to do, would be to make DrawDebugData to draw only certain debug boxes. In that way, I could call something like b2world->DrawDebugDataForLayer(int layer_id) and call that on each layer like : renderLayer() applyTransformations() renderVisibleEntities() //Only render my corresponding layer debug data b2world->DrawDebugDataForLayer(layer_id) renderChildLayers() end Is there a way to subclass b2World so I could add this functionality ( specific to my game ) ? If not, what would be the best way to achieve this (Cocos2d uses a similar scene graph approach and box2d, but I'm not sure if debugDraw works in Cocos2d... ) Thanks

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• What is upcasting/downcasting?

  - by acidzombie24

  When learning about polymorphism you commonly see something like this class Base { int prv_member; virtual void fn(){} } class Derived : Base { int more_data; virtual void fn(){} } What is upcasting or downcasting? Is (Derived*)base_ptr; an upcast or downcast? I call it upcast because you are going away from the base into something more specific. Other people told me it is a downcast because you are going down a hierarchy into something specific with the top being the root. But other people seem to call it what i call it. When converting a base ptr to a derived ptr is it called upcasting or downcasting? and if someone can link to an official source or explain why its called that than great.

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• Can web applications running on IIS7 Windows Server 2008 R2 be forced to immediately detect changes to hosts file?

  - by Brenda Bell

  We have several web applications running on several load-balanced servers. We want to have our web applications communicate with each other without first traversing outside the load balancer. For example: http://appA.example.com is running on 192.0.2.1 and 192.0.2.2 http://appB.example.com is also running on 192.0.2.1 and 192.0.2.2 The load balancer's public IP address is 198.51.100.3 By default, when appA on 192.0.2.1 makes a call to a WCF service hosted in appB, the HTTP request is routed to 192.51.100.3; this establishes a new session and the load balancer will direct the call to either of the two servers We want the call to be routed to the instance of appB running on the same server so we add 192.0.2.1 appB.example.com to the hosts file on 192.0.2.1. This eventually works, but we either have to wait for the app pool to naturally recycle or do a manual reset before appA sees the new address. Is there any way to have the change automatically detected without having to recycle the app pool?

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• Service Layer - how broad should it be, and should it also be used from the local application?

  - by BornToCode

  The background: I need to build a desktop application with some operations (CRUD and more) (=winforms), I need to make another application which will re-use some of the functions of the main application (=webforms). I'm using service layer for reusing my functions. The service is calling the functions on the BL layer (correct me if I'm doing this wrong). so my desktop has 4 projects - DAL, BL, UI, WEBSERVICES. The dilemma (simple but I still need some more experienced opinions): In my main winform UI - should I call the functions from the BL - bl.getcustomers(), or do it similar to how I call it in the webform, and call the functions from the service - webservices.getcustomers? Should I create a service for every single function on the BL even if I need some of the functions only in one UI? for example - should I create services for all the CRUD operations, even though I need to re-use only update operation in the webform? YOUR HELP IS MUCH APPRECIATED

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• Calling a parameterized javascript function from php [migrated]

  - by Ginger

  I need to call a javascript function from php, by passing a value in php variable. My code goes like this: echo '<tr class="trlight"><td onclick="callVehicle('.$qry_vehicleid.');"><label>Call Vehicle</label>&nbsp;</td></tr>'; And in javascript file I try to execute the following code: function callVehicle(vid) { alert('Call '+vid); document.getElementById("SearchResult").style.visibility="hidden"; } and an error test is not defined occurs. test is the value that I assigned to variable $qry_vehicleid. Can someone please point out what the mistake is?

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• Bluetooth Audio and SoftPhone Audio Input/Output

  - by o7th Web Design

  I have a Voip Softphone software that I would like to start using on my Ubuntu 14.04 box. Here's the thing. My system sound right now goes through my HDMI to my speaker system so I can play music all day ;-) I have a bluetooth headset connected to the machine as well. What I am wondering is if there is a way to: Auto-mute the music when a call comes in Auto-switch the sound devices when a call comes in, from my hdmi sound device, to my headset Auto-switch back when the call ends, and auto-un-mute the music Or even just an auto-switch to the headset? I can always pause the music ;)

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• How to ensure that a member variable is initialized before calling a class method

  - by Omkar Ekbote

  There's a class with a parametrized constructor that initializes a member variable. All public methods of the class then use this member variable to do something. I want to ensure that the caller always creates an object using the parametrized constructor (there is also a setter for this member variable) and then call that object's methods. In essence, it should be impossible for the caller to call any method without setting a value to the member variable (either by using the parametrized constructor or the setter). Currently, a caller can simply make an object using the default constructor and then call that object's method - I want to avoid checking whether or not the member variable is set in each and every one of the 20-odd methods of the class (and throw an exception if it is not). Though a runtime solution is acceptable (better than the one I mentioned above); a compile-time solution is preferable so that any developer will not be allowed to make that mistake and then waste hours debuggging it!

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• C# calendar needs BL for real-time reminders?

  - by lazfish

  The calendar is done and now we are wanting to add email, SMS and voice-call reminders. We are using jQuery, C#, .Net & SQL Server 08. No restrictions on our options. I know how to add the API calls and services to initiate these reminders. I am asking for advise about how to approach a reliable timely listener service that knows to call the service or API for the reminder before an appointment. EG. SMS: "You have a conference call in 30 minutes."

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• khotkey script calling bindings stop to work on switching to Quantal

  - by Adobe

  I have many scripts which I call with khotkey. For example I have a hotkey which executes: bk_starts_or_brings.bash 'Konsole' konsole On updating to Quantal -- it stops to work: if I call that key -- it searches bk_starts_or_brings.bash 'Konsole' konsole in google in default web-browser. I tried: sudo apt-get install --reinstall libgl1-mesa-glx libgl1-mesa-dri xserver-xorg-core sudo dpkg-reconfigure xserver-xorg sudo apt-get install build-essential cdbs dh-make dkms execstack dh-modaliases fakeroot libqtgui4 When I start the command from konsole -- it works as expected, but when I call it with khotkey -- it doesn't. I guess someone shadows my keybiding. Or some daemon is not run on startup.

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• wayfinder, paginator, or breadcrumb?

  - by LOTUSMS

  My question is fairly simple. I've heard one or two people call it a "wayfinder" and I personally call it "breadcrumb", then again "paginator" can also fit the bill. Bottom line is I can't seem to find what I need because I am not coming up with the right term. What I want is the following: I have a site with a multiple-pages form. I want my users to see the steps through the form. I searched for all three terms and nothing I can use has shown. I could build one from scratch but I am interested in what is out there. Someone may have done a better job than I will be doing. Any idea on what to call this and if you have a link I can check out, that will be bonus Thanks

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• Calling Customer Service Leaders

  - by Charles Knapp

  and by Suzy Meriwether The Customer Service Leader is under greater pressure today than ever before. With rapid adoption of new communication technologies and devices by customers, customer expectations are on the rise and social media provides a venue to share their experiences. To respond to these industry change drivers, Customer Service Leaders need to deliver a superior customer experience, achieve operational excellence, and transform their service organization. Oracle is hosting a series of evening seminars to discuss these drivers and how to improve efficiency within the service organization while treating every interaction as an opportunity to deliver superior customer experiences and increase revenue throughout the entire customer lifecycle. • Miami – November 7th @ Marlins Park – Call to register: 1-800-820-5592 x 10996 • Dallas – November 8th @ Cowboys Stadium – Call to register: 1-800-820-5592 x 11016 • Philadelphia – November 13th @ Rodin Museum – Call to register: 1-800-820-5592 x 11013 Be sure to mention you heard about this event from the Oracle CX Blog. I hope to see you there.

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• -ln links to wrong file

  - by user289075

  I've just installed matlab and want to be able to call it from the terminal. It works fine when I explicitly call it from its directory. I cd to /usr/local/bin and type sudo ln -s /usr/local/MATLAB/R2012a/bin/matlab matlab when I then type "matlab" in the terminal, I get the error message "bash: /media/OS/MATLAB/bin/matlab: No such file or directory" I have no idea why it's trying to call matlab from /media. I've tried deleting the file from usr/local/bin but when I create it again the same thing happens. Any help would be very much appreciated.

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• simple app for salary calculation [on hold]

  - by user17981

  I am very new to webdevelopment. I've been given this task to built an application to calculate final salary in the end of the month. The employees are callers and after every call they will get some form on which they will give their call summery like time duration. They are payed for each call depending on time duration. In the back end there will be sql database and some code to calculate the the final salary. Current they have to calculate the salary manually, they are just using google docs form.I have some idea that i need php in the front end sql in the back end but i am not clear about the whole picture please can someone give me a clear skeleton. My main question is what to use to calculate the salary from the database??And what should i use to create a front end form ??

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• Trying to call image on click of linklabel??? get this error??? ne help?

  - by JB

  Error says unrecognized escape sequence Code: public void linkLabel1_LinkClicked(object sender, System.Windows.Forms.LinkLabelLinkClickedEventArgs e) { System.Diagnostics.Process.Start("mspaint~C:\Users\Joshua Banks\Desktop\Downtown_atlanta_night.jpg"); }

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• how to call a dll file in c. I want to transmit a xml file to it.

  - by user292084

  I found mangy ways, but they are too easy, they always get a return-value from the dll file. dll file: a file with the sufix ".dll"

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• Can it be important to call remove() on an EJB 3 stateless session bean? Perhaps on weblogic?

  - by Michael Borgwardt

  I'm in the process of migrating an EJB 2 application to EJB 3 (and what a satisfying task it is to delete all those deployment descriptors!). It used to run on Weblogic and now runs on Glassfish. The task is going very smoothly, but one thing makes me wary: The current code takes great care to ensure that EJBObject.remove() is called on the bean when it's done its job, and other developers have (unfortunately very vague) memories of "bad things" happening when that was not done. However, with EJB3, the implementation class does not implement EJBObject, so there is no remove() method to be called. And my understanding is that there isn't really any point at all in calling it on stateless session beans, since they are, well, stateless. Could these "bad things" have been weblogic-specific? If not, what else? Should I avoid the full EJB3 lightweightness and keep a remote interface that extends EJBObject? Or just write it off as cargo-cult programming and delete all those try/finally clauses? I'm leaning towards the latter, but now feeling very comfortable with it.

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• How Expedia Made My New Bride Cry

  - by Lance Robinson

  Tweet this? Email Expedia and ask them to give me and my new wife our honeymoon? When Expedia followed up their failure with our honeymoon trip with a complete and total lack of acknowledgement of any responsibility for the problem and endless loops of explaining the issue over and over again - I swore that they would make it right. When they brought my new bride to tears, I got an immediate and endless supply of motivation. I hope you will help me make them make it right by posting our story on Twitter, Facebook, your blog, on Expedia itself, and when talking to your friends in person about their own travel plans.   If you are considering using them now for an important trip - reconsider. Short summary: We arrived early for a flight - but Expedia had made a mistake with the data they supplied to JetBlue and Emirates, which resulted in us not being able to check in (one leg of our trip was missing)!  At the time of this post, three people (myself, my wife, and an exceptionally patient JetBlue employee named Mary) each spent hours on the phone with Expedia.  I myself spent right at 3 hours (according to iPhone records), Lauren spent an hour and a half or so, and poor Mary was probably on the phone for a good 3.5 hours.  This is after 5 hours total at the airport.  If you add up our phone time, that is nearly 8 hours of phone time over a 5 hour period with little or no help, stall tactics (?), run-around, denial, shifting of blame, and holding. Details below (times are approximate): First, my wife and I were married yesterday - June 18th, the 3 year anniversary of our first date. She is awesome. She is the nicest person I have ever known, a ton of fun, absolutely beautiful in every way. Ok enough mushy - here are the dirty details. 2:30 AM - Early Check-in Attempt - we attempted to check-in for our flight online. Some sort of technology error on website, instructed to checkin at desk. 4:30 AM - Arrive at airport. Try to check-in at kiosk, get the same error. We got to the JetBlue desk at RDU International Airport, where Mary helped us. Mary discovered that the Expedia provided itinerary does not match the Expedia provided tickets. We are informed that when that happens American, JetBlue, and others that use the same software cannot check you in for the flight because. Why? Because the itinerary was missing a leg of our flight! Basically we were not shown in the system as definitely being able to make it home. Mary called Expedia and was put on hold by their automated system. 4:55 AM - Mary, myself, and my brand new bride all waited for about 25 minutes when finally I decided I would make a call myself on my iPhone while Mary was on the airport phone. In their automated system, I chose "make a new reservation", thinking they might answer a little more quickly than "customer service". Not surprisingly I was connected to an Expedia person within 1 minute. They informed me that they would have to forward me to a customer service specialist. I explained to them that we were already on hold for that and had been for nearly half an hour, that we were going on our honeymoon and that our flight would be leaving soon - could they please help us. "Yes, I will help you". I hand the phone to JetBlue Mary who explains the situation 3 or 4 times. Obviously I couldn't hear both ends of the conversation at this point, but the Expedia person explained what the problem was by stating exactly what Mary had just spent 15 minutes explaining. Mary calmly confirms that this is the problem, and asks Expedia to re-issue the itinerary. Expedia tells Mary that they'll have to transfer her to customer service. Mary asks for someone specific so that we get an answer this time, and goes on hold. Mary get's connected, explains the situation, and then Mary's connection gets terminated. 5:10 AM - Mary calls back to the Expedia automated system again, and we wait for about 5 minutes on hold this time before I pick up my iPhone and call Expedia again myself. Again I go to sales, a person picks up the phone in less than a minute. I explain the situation and let them know that we are now very close to missing our flight for our honeymoon, could they please help us. "Yes, I will help you". Again I give the phone to Mary who provides them with a call back number in case we get disconnected again and explains the situation again. More back and forth with Expedia doing nothing but repeating the same questions, Mary answering the questions with the same information she provided in the original explanation, and Expedia simply restating the problem. Mary again asks them to re-issue the itinerary, and explains that doing so will fix the problem. Expedia again repeats the problem instead of fixing it, and Mary's connection gets terminated. 5:20 AM - Mary again calls back to Expedia. My beautiful bride also calls on her own phone. At this point she is struggling to hold back her tears, stumbling through an explanation of all that has happened and that we are about to miss our flight. Please help us. "Yes, I will help". My beautiful bride's connection gets terminated. Ok, maybe this disconnection isn't an accident. We've now been disconnected 3 times on two different phones. 5:45 AM - I walk away and pleadingly beg a person to help me. They "escalate" the issue to "Rosy" (sp?) at Expedia. I go through the whole song and dance again with Rosy, who gives me the same treatment Mary was given. Rosy blames JetBlue for now having the correct data. Meanwhile Mary is on the phone with Emirates Air (the airline for the second leg of our trip), who agrees with JetBlue that Expedia's data isn't up to date. We are informed by two airport employees that issues like this with Expedia are not uncommon, and that the fix is simple. On the phone iwth Rosy, I ask her to re-issue the itinerary because we are about to miss our flight. She again explains the problem to me. At this point, I am standing at the window, pleading with Rosy to help us get to our honeymoon, watching our airplane. Then our airplane leaves without us. 6:03 AM - At this point we have missed our flight. Re-issuing the itinerary is no longer a solution. I ask Rosy to start from the beginning and work us up a new trip. She says that she cannot do that. She says that she needs to talk to JetBlue and Emirates and find out why we cannot check-in for our flight. I remind Rosy that our flight has already left - I just watched it taxi away - it no longer matters why (not to mention the fact that we already knew why, and have known why since 4:30 AM), and have known the solution since 4:30 AM. Rosy, can you please book a new trip? Yes, but it will cost $400. Excuse me? Now you can, but it will cost ME to fix your mistake? Rosy says that she can escalate the situation to her supervisor but that will take 1.5 hours. 6:15 AM - I told Rosy that if they had re-issued the itinerary as JetBlue asked (at 4:30 AM), my new wife and I might be on the airplane now instead of dealing with this on the phone and missing the beginning (and how much more?) of our honeymoon. Rosy said that it was not necessary to re-issue the itinerary. Out of curiosity, i asked Rosy if there was some financial burden on them to re-issue the itinerary. "No", said Rosy. I asked her if it was a large time burden on Expedia to re-issue the itinerary. "No", said Rosy. I directly asked Rosy: Why wouldn't Expedia have re-issued the itinerary when JetBlue asked? No answer. I asked Rosy: If you had re-issued the itinerary at 4:30, isn't it possible that I would be on that flight right now? She actually surprised me by answering "Yes" to that question. So I pointed out that it followed that Expedia was responsible for the fact that we missed out flight, and she immediately went into more about how the problem was with JetBlue - but now it was ALSO an Emirates Air problem as well. I tell Rosy to go ahead and escalate the issue again, and please call me back in that 1.5 hours (which how is about 1 hour and 10 minutes away). 6:30 AM - I start tweeting my frustration with iPhone. It's now pretty much impossible for us to make it to The Maldives by 3pm, which is the time at which we would need to arrive in order to be allowed service to the actual island where we are staying. Expedia has now given me the run-around for 2 hours, caused me to miss my flight, and worst of all caused my amazing new wife Lauren to miss our honeymoon. You think I was mad? No. Furious. Its ok to make mistakes - but to refuse to fix them and to ruin our honeymoon? No, not ok, Expedia. I swore right then that Expedia would make this right. 7:45 AM - JetBlue mary is still talking her tail off to other people in JetBlue and Emirates Air. Mary works it out so that if Expedia simply books a new trip, JetBlue and Emirates will both waive all the fees. Now we just have to convince Expedia to fix their mistake and get us on our way! Around this time Expedia Rosy calls me back! I inform her of the excellent work of JetBlue Mary - that JetBlue and Emirates both will waive the fees so Expedia can fix their mistake and get us going on our way. She says that she sees documentation of this in her system and that she needs to put me on hold "for 1 to 10 minutes" to talk to Emirates Air (why I'm not exactly sure). I say ok. 8:45 AM - After an hour on hold, Rosy comes on the line and asks me to hold more. I ask her to call me back. 9:35 AM - I put down the iPhone Twitter app and picks up the laptop. You think I made some noise with my iPhone? Heh 11:25 AM - Expedia follows me and sends a canned "We're sorry, DM us the details".  If you look at their Twitter feed, 16 out of the most recent 20 tweets are exactly the same canned response.  The other 4?  Ads.  Um - #MultiFAIL? To Expedia:  You now have had (as explained above) 8 hours of 3 different people explaining our situation, you know the email address of our Expedia account, you know my web blog, you know my Twitter address, you know my phone number.  You also know how upset you have made both me and my new bride by treating us with such a ... non caring, scripted, uncooperative, argumentative, and possibly even deceitful manner.  In the wise words of the great Kenan Thompson of SNL: "FIX IT!".  And no, I'm NOT going away until you make this right. Period. 11:45 AM - Expedia corporate office called.  The woman I spoke to was very nice and apologetic.  She listened to me tell the story again, she says she understands the problem and she is going to work to resolve it.  I don't have any details on what exactly that resolution might me, she said she will call me back in 20 minutes.  She found out about the problem via Twitter.  Thank you Twitter, and all of you who helped.  Hopefully social media will win my wife and I our honeymoon, and hopefully Expedia will encourage their customer service teams treat their customers properly. 12:22 PM - Spoke to Fran again from Expedia corporate office.  She has a flight for us tonight.  She is booking it now.  We will arrive at our honeymoon destination of beautiful Veligandu Island Resort only 1 day late.  She cannot confirm today, but she expects that Expedia will pay for the lost honeymoon night.  Thank you everyone for your help.  I will reflect more on this whole situation and confirm its resolution after our flight is 100% confirmed.  For now, I'm going to take a breather and go kiss my wonderful wife! 1:50 PM - Have not yet received the promised phone call.  We did receive an email with a new itinerary for a flight but the booking is not for specific seats, so there is no guarantee that my wife and I will be able to sit together.  With the original booking I carefully selected our seats for every segment of our trip.  I decided to call into the phone number that Fran from the Expedia corporate office gave me.  Its automated voice system identified itself as "Tier 3 Support".  I am currently still on hold with them, I have not gotten through to a human yet. 1:55 PM - Fran from Expedia called me back.  She confirmed us as booked.  She called the airlines to confirm.  Unfortunately, Expedia was unwilling or unable to allow us any type of seat selection.  It is possible that i won't get to sit next to the woman I married less than a day ago on our 40 total hours of flight time (there and back).  In addition, our seats could be the worst seats on the planes, with no reclining seat back or right next to the restroom.  Despite this fact (which in my opinion is huge), the horrible inconvenience, the hours at the airport, and the negative Internet publicity that Expedia is receiving, Expedia declined to offer us any kind of upgrade or to mark us as SFU (suitable for upgrade).  Since they didn't offer - I asked, and was rejected.  I am grateful to finally be heading in the right direction, but not only did Expedia horribly botch this job from the very beginning, they followed that botch job with near zero customer service, followed by a verbally apologetic but otherwise half-hearted resolution.  If this works out favorably for us, great.  If not - I'm not done making noise, Expedia.  You owe us, and I expect you to make it right.  You haven't quite done that yet. Thanks - Thank you to Twitter.  Thanks to all those who sympathize with us and helped us get the attention of Expedia, since three people (one of them an airline employee) using Expedia's normal channels of communication for many hours didn't help.  Thanks especially to my PowerShell and Sharepoint friends, my local friends, and those connectors who encouraged me and spread my story. 5:15 PM - Love Wins - After all this, Lauren and I are exhausted.  We both took a short nap, and when we woke up we talked about the last 24 hours.  It was a big, amazing, story-filled 24 hours.  I said that Expedia won, but Lauren said no.  She pointed out how lucky we are.  We are in love and married.  We have wonderful family and friends.  We are both hard-working successful people who love what they do.  We get to go to an amazing exotic destination for our honeymoon like Veligandu in The Maldives...  That's a lot of good.  Expedia didn't win.  This was (is) a big loss for Expedia.  It is a public blemish for all to see.  But Lauren and I did win, big time.  Expedia may not have made things right - but things are right for us.  Post in progress... I will relay any further comments (or lack of) from Expedia soon, as well as an update on confirmation of their repayment of our lost resort room rates.  I'll also post a picture of us on our honeymoon as soon as I can!

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• Get XML from Server for Use on Windows Phone

  - by psheriff

  When working with mobile devices you always need to take into account bandwidth usage and power consumption. If you are constantly connecting to a server to retrieve data for an input screen, then you might think about moving some of that data down to the phone and cache the data on the phone. An example would be a static list of US State Codes that you are asking the user to select from. Since this is data that does not change very often, this is one set of data that would be great to cache on the phone. Since the Windows Phone does not have an embedded database, you can just use an XML string stored in Isolated Storage. Of course, then you need to figure out how to get data down to the phone. You can either ship it with the application, or connect and retrieve the data from your server one time and thereafter cache it and retrieve it from the cache. In this blog post you will see how to create a WCF service to retrieve data from a Product table in a database and send that data as XML to the phone and store it in Isolated Storage. You will then read that data from Isolated Storage using LINQ to XML and display it in a ListBox. Step 1: Create a Windows Phone Application The first step is to create a Windows Phone application called WP_GetXmlFromDataSet (or whatever you want to call it). On the MainPage.xaml add the following XAML within the “ContentPanel” grid: <StackPanel>  <Button Name="btnGetXml"          Content="Get XML"          Click="btnGetXml_Click" />  <Button Name="btnRead"          Content="Read XML"          IsEnabled="False"          Click="btnRead_Click" />  <ListBox Name="lstData"            Height="430"            ItemsSource="{Binding}"            DisplayMemberPath="ProductName" /></StackPanel> Now it is time to create the WCF Service Application that you will call to get the XML from a table in a SQL Server database. Step 2: Create a WCF Service Application Add a new project to your solution called WP_GetXmlFromDataSet.Services. Delete the IService1.* and Service1.* files and the App_Data folder, as you don’t generally need these items. Add a new WCF Service class called ProductService. In the IProductService class modify the void DoWork() method with the following code: [OperationContract]string GetProductXml(); Open the code behind in the ProductService.svc and create the GetProductXml() method. This method (shown below) will connect up to a database and retrieve data from a Product table. public string GetProductXml(){  string ret = string.Empty;  string sql = string.Empty;  SqlDataAdapter da;  DataSet ds = new DataSet();   sql = "SELECT ProductId, ProductName,";  sql += " IntroductionDate, Price";  sql += " FROM Product";   da = new SqlDataAdapter(sql,    ConfigurationManager.ConnectionStrings["Sandbox"].ConnectionString);   da.Fill(ds);   // Create Attribute based XML  foreach (DataColumn col in ds.Tables[0].Columns)  {    col.ColumnMapping = MappingType.Attribute;  }   ds.DataSetName = "Products";  ds.Tables[0].TableName = "Product";  ret = ds.GetXml();   return ret;} After retrieving the data from the Product table using a DataSet, you will want to set each column’s ColumnMapping property to Attribute. Using attribute based XML will make the data transferred across the wire a little smaller. You then set the DataSetName property to the top-level element name you want to assign to the XML. You then set the TableName property on the DataTable to the name you want each element to be in your XML. The last thing you need to do is to call the GetXml() method on the DataSet object which will return an XML string of the data in your DataSet object. This is the value that you will return from the service call. The XML that is returned from the above call looks like the following: <Products>  <Product ProductId="1"           ProductName="PDSA .NET Productivity Framework"           IntroductionDate="9/3/2010"           Price="5000" />  <Product ProductId="3"           ProductName="Haystack Code Generator for .NET"           IntroductionDate="7/1/2010"           Price="599.00" />  ...  ...  ... </Products> The GetProductXml() method uses a connection string from the Web.Config file, so add a <connectionStrings> element to the Web.Config file in your WCF Service application. Modify the settings shown below as needed for your server and database name. <connectionStrings>  <add name="Sandbox"        connectionString="Server=Localhost;Database=Sandbox;                         Integrated Security=Yes"/></connectionStrings> The Product Table You will need a Product table that you can read data from. I used the following structure for my product table. Add any data you want to this table after you create it in your database. CREATE TABLE Product(  ProductId int PRIMARY KEY IDENTITY(1,1) NOT NULL,  ProductName varchar(50) NOT NULL,  IntroductionDate datetime NULL,  Price money NULL) Step 3: Connect to WCF Service from Windows Phone Application Back in your Windows Phone application you will now need to add a Service Reference to the WCF Service application you just created. Right-mouse click on the Windows Phone Project and choose Add Service Reference… from the context menu. Click on the Discover button. In the Namespace text box enter “ProductServiceRefrence”, then click the OK button. If you entered everything correctly, Visual Studio will generate some code that allows you to connect to your Product service. On the MainPage.xaml designer window double click on the Get XML button to generate the Click event procedure for this button. In the Click event procedure make a call to a GetXmlFromServer() method. This method will also need a “Completed” event procedure to be written since all communication with a WCF Service from Windows Phone must be asynchronous.  Write these two methods as follows: private const string KEY_NAME = "ProductData"; private void GetXmlFromServer(){  ProductServiceClient client = new ProductServiceClient();   client.GetProductXmlCompleted += new     EventHandler<GetProductXmlCompletedEventArgs>      (client_GetProductXmlCompleted);   client.GetProductXmlAsync();  client.CloseAsync();} void client_GetProductXmlCompleted(object sender,                                   GetProductXmlCompletedEventArgs e){  // Store XML data in Isolated Storage  IsolatedStorageSettings.ApplicationSettings[KEY_NAME] = e.Result;   btnRead.IsEnabled = true;} As you can see, this is a fairly standard call to a WCF Service. In the Completed event you get the Result from the event argument, which is the XML, and store it into Isolated Storage using the IsolatedStorageSettings.ApplicationSettings class. Notice the constant that I added to specify the name of the key. You will use this constant later to read the data from Isolated Storage. Step 4: Create a Product Class Even though you stored XML data into Isolated Storage when you read that data out you will want to convert each element in the XML file into an actual Product object. This means that you need to create a Product class in your Windows Phone application. Add a Product class to your project that looks like the code below: public class Product{  public string ProductName{ get; set; }  public int ProductId{ get; set; }  public DateTime IntroductionDate{ get; set; }  public decimal Price{ get; set; }} Step 5: Read Settings from Isolated Storage Now that you have the XML data stored in Isolated Storage, it is time to use it. Go back to the MainPage.xaml design view and double click on the Read XML button to generate the Click event procedure. From the Click event procedure call a method named ReadProductXml().Create this method as shown below: private void ReadProductXml(){  XElement xElem = null;   if (IsolatedStorageSettings.ApplicationSettings.Contains(KEY_NAME))  {    xElem = XElement.Parse(     IsolatedStorageSettings.ApplicationSettings[KEY_NAME].ToString());     // Create a list of Product objects    var products =         from prod in xElem.Descendants("Product")        orderby prod.Attribute("ProductName").Value        select new Product        {          ProductId = Convert.ToInt32(prod.Attribute("ProductId").Value),          ProductName = prod.Attribute("ProductName").Value,          IntroductionDate =             Convert.ToDateTime(prod.Attribute("IntroductionDate").Value),          Price = Convert.ToDecimal(prod.Attribute("Price").Value)        };     lstData.DataContext = products;  }} The ReadProductXml() method checks to make sure that the key name that you saved your XML as exists in Isolated Storage prior to trying to open it. If the key name exists, then you retrieve the value as a string. Use the XElement’s Parse method to convert the XML string to a XElement object. LINQ to XML is used to iterate over each element in the XElement object and create a new Product object from each attribute in your XML file. The LINQ to XML code also orders the XML data by the ProductName. After the LINQ to XML code runs you end up with an IEnumerable collection of Product objects in the variable named “products”. You assign this collection of product data to the DataContext of the ListBox you created in XAML. The DisplayMemberPath property of the ListBox is set to “ProductName” so it will now display the product name for each row in your products collection. Summary In this article you learned how to retrieve an XML string from a table in a database, return that string across a WCF Service and store it into Isolated Storage on your Windows Phone. You then used LINQ to XML to create a collection of Product objects from the data stored and display that data in a Windows Phone list box. This same technique can be used in Silverlight or WPF applications too. NOTE: You can download the complete sample code at my website. http://www.pdsa.com/downloads. Choose Tips & Tricks, then "Get XML From Server for Use on Windows Phone" from the drop-down. Good Luck with your Coding,Paul Sheriff ** SPECIAL OFFER FOR MY BLOG READERS **Visit http://www.pdsa.com/Event/Blog for a free video on Silverlight entitled Silverlight XAML for the Complete Novice - Part 1.  

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• Unicenter Software Delivery 4 not able to connect to MS SQL 2000 Database after W2003 SP2 upgrade

  - by grub

  Hello Everyone Yesterday I installed the Windows Server 2003 Service Pack 2 on a Windows Server 2003 which has Unicenter Software Delivery 4 installed. Prior to the installation I disabled every CA service on the server (Brightstor, SDO , RCO, TNG) and the MS SQL 2000 service. After the installation of the SP2 I enabled the services again but the Unicenter Service is not able to connect to the MS SQL 2000 Database anymore. The database itself is up and running and I can connect to it with the Enterprise Manager. A dbcc checkdb doesnt return any errors on the Unicenter database. The Unicenter service throws the following error messages during startup: IM[1] 27/05 10:38:31,272 Installation Manager in init phase IM[1] 27/05 10:38:31,694 Process IM(L) - [004152] failed to open database SDDATA. dbopen() call failed. IM[1] 27/05 10:38:31,694 sqls error details: IM[1] 27/05 10:38:31,694 (null) IM[1] 27/05 10:38:32,069 ##EXCEPTION## TableError T@:PS_SQLS\isam_db.cxx:744. IM[1] 27/05 10:38:32,069 ##EXCEPTION## TableError C@:TaskmgrL\ASMTML.CXX:596. IM[1] 27/05 10:38:32,069 ##EXCEPTION## ErrorCode: 4711 in SDDATA:Isam::Isam. Process IM(L) - [004152] failed to open database SDDATA. dbopen() call failed. IM[1] 27/05 10:38:32,069 sqls error details: IM[1] 27/05 10:38:32,069 (null) IM[1] 27/05 10:38:32,069 returned 0. IM[1] 27/05 10:38:32,084 Persistent Storage could not be opened. Error cause is found in the ASM Event Log. Restart Task Manager. IM[1] 27/05 10:38:32,084 Failed to open database. IM[1] 27/05 10:38:32,084 Installation Manager ends> If I check the Unicenter configutation with *chkmib_l* the tool throws an exception and creates a small dump file. An Exception Occurred: Time: 27/05 09:49:38,928 Reason: ChkMIB_l.exe caused an UNKNOWN_EXCEPTION in module kernel32.dll at 7C82001B:77E4BEE7 Registers: EAX=0012F908 EBX=00000000 ECX=00000000 EDX=02410004 ESI=0012F998 EDI=0012F998 EBP=0012F958 ESP=0012F904 EIP=77E4BEE7 FLG=00000206 CS =7C82001B DS =B90023 SS =120023 ES =120023 FS =7C82003B GS =3F0000 Call Stack: 7C82001B:77E4BEE7 (0xE06D7363 0x00000001 0x00000003 0x0012F98C) kernel32.dll 7C82001B:77BB3259 (0x0012F9B8 0x2B017C50 0x2B024404 0x00B68C98) MSVCRT.dll 7C82001B:2B010C42 (0x00020003 0x010C00FE 0x003F0190 0x00B69050) PS.dll << SOFTWARE DELIVERY INSTANCE INFO >> TRIGGER 0(1) instances: JCE 0(1) instances: TM 0(1) instances: IM 0(1) instances: DM 0(1) instances: DPU 0(71) instances: NATF 0(1) instances: MIBCONV 0(0) instances: API 0(4) instances: DTSFT 0(0) instances: TNGPOP 0(0) instances: DGATE 0(0) instances: << FLUSHING MEMORY TRACES >> << STOP FLUSHING MEMORY TRACES >> I compared the configuration of the SDO service and the system configuration with another server on which the Windows Server 2003 SP2 is installed and SDO is working. The configuration is the same and the same driver and software versions are used. Do you have any idea what causes the connection issue? Should I deinstall the unicenter service and make a fresh installation on the server or should I remove the Windows Server 2003 SP2? I don't want to remove the SP2 because it's a requirement for WSUS3 SP2 and I really don't want to know how many possible exploits are possible in such an old system ;-) Thank you very much and have a nice day. Below you can find more detailed information about the system and the SDO service. psinfo output (system information) System information for \\CZZAAS1003: Uptime: 0 days 14 hours 38 minutes 50 seconds Kernel version: Microsoft Windows Server 2003, Multiprocessor Free Product type: Standard Edition Product version: 5.2 Service pack: 2 Kernel build number: 3790 Install date: 23.9.2004, 11:16:11s IE version: 6.0000 System root: C:\WINDOWS Processors: 2 Processor speed: 2.3 GHz Processor type: Intel(R) Xeon(TM) CPU Physical memory: 1024 MB Video driver: RAGE XL PCI Family (Microsoft Corporation) sdver output (Unicenter Software delivery version) Unicenter Software Delivery 4.0 SP1 I2 ENU [2901] Copyright 2004 Computer Associates International, Incorporated ms sql 2000 version and odbc driver version MS SQL 2000 Server Standard Edition Product Version: 8.00.760 (SP3) ODBC Driver: SQL Server - Version 2000.86.3959.00 complete Unicenter Software delivery service log file TRIGGER[1] 27/05 10:38:28,366 SD Trigger Agent has started NATF[1] 27/05 10:38:28,928 Initiation phase finished IM[1] 27/05 10:38:31,272 Installation Manager in init phase IM[1] 27/05 10:38:31,694 Process IM(L) - [004152] failed to open database SDDATA. dbopen() call failed. IM[1] 27/05 10:38:31,694 sqls error details: IM[1] 27/05 10:38:31,694 (null) IM[1] 27/05 10:38:32,069 ##EXCEPTION## TableError T@:PS_SQLS\isam_db.cxx:744. IM[1] 27/05 10:38:32,069 ##EXCEPTION## TableError C@:TaskmgrL\ASMTML.CXX:596. IM[1] 27/05 10:38:32,069 ##EXCEPTION## ErrorCode: 4711 in SDDATA:Isam::Isam. Process IM(L) - [004152] failed to open database SDDATA. dbopen() call failed. IM[1] 27/05 10:38:32,069 sqls error details: IM[1] 27/05 10:38:32,069 (null) IM[1] 27/05 10:38:32,069 returned 0. IM[1] 27/05 10:38:32,084 Persistent Storage could not be opened. Error cause is found in the ASM Event Log. Restart Task Manager. IM[1] 27/05 10:38:32,084 Failed to open database. IM[1] 27/05 10:38:32,084 Installation Manager ends TM[1] 27/05 10:38:32,116 Task Manager in init phase TM[1] 27/05 10:38:32,334 Process TM(L) - [006132] failed to open database SDDATA. dbopen() call failed. TM[1] 27/05 10:38:32,334 sqls error details: TM[1] 27/05 10:38:32,334 (null) TM[1] 27/05 10:38:32,381 ##EXCEPTION## TableError T@:PS_SQLS\isam_db.cxx:744. TM[1] 27/05 10:38:32,381 ##EXCEPTION## TableError C@:TaskmgrL\ASMTML.CXX:596. TM[1] 27/05 10:38:32,381 ##EXCEPTION## ErrorCode: 4711 in SDDATA:Isam::Isam. Process TM(L) - [006132] failed to open database SDDATA. dbopen() call failed. TM[1] 27/05 10:38:32,381 sqls error details: TM[1] 27/05 10:38:32,381 (null) TM[1] 27/05 10:38:32,381 returned 0. TM[1] 27/05 10:38:32,381 Persistent Storage could not be opened. Error cause is found in the ASM Event Log. Restart Task Manager. TM[1] 27/05 10:38:32,381 Failed to open database. TM[1] 27/05 10:38:32,381 Task Manager ends DM[1] 27/05 10:38:33,272 Dialogue Manager is now active API[1] 27/05 10:38:34,397 API Server Process in init phase API[1] 27/05 10:38:34,397 API - SDNLS_Init API[1] 27/05 10:38:34,397 API - connectEM API[1] 27/05 10:38:34,412 API - apiServ.init DM[1] 27/05 10:38:34,678 **AND** 1 Agents triggered API[1] 27/05 10:38:34,709 Process API(L) - [005680] failed to open database SDDATA. dbopen() call failed. API[1] 27/05 10:38:34,709 sqls error details: API[1] 27/05 10:38:34,709 (null) API[1] 27/05 10:38:34,756 ##EXCEPTION## TableError T@:PS_SQLS\isam_db.cxx:744. API[1] 27/05 10:38:34,756 ##EXCEPTION## TableError C@:MainAPIL\APISERVL.CXX:246. API[1] 27/05 10:38:34,756 ##EXCEPTION## ErrorCode: 4711 in SDDATA:Isam::Isam. Process API(L) - [005680] failed to open database SDDATA. dbopen() call failed. API[1] 27/05 10:38:34,756 sqls error details: API[1] 27/05 10:38:34,756 (null) API[1] 27/05 10:38:34,756 returned 0. API[1] 27/05 10:38:34,756 Open of the database failed. API[1] 27/05 10:38:34,756 API - apiServ.init complete API[1] 27/05 10:38:34,756 API - start_APIServer DM[1] 27/05 10:38:34,803 CZZAAR1037 DPU[1:CZZAAR1037] 27/05 10:38:35,772 DPU in init phase DPU[1:CZZAAR1037] 27/05 10:38:36,100 >> GetManagerData DPU[1:CZZAAR1037] 27/05 10:38:36,287 >> SetCompInfo DPU[1:CZZAAR1037] 27/05 10:38:36,334 >> GetContainerList DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6ad DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6ad DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6b7 DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6b7 DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6c1 DPU[1:CZZAAR1037] 27/05 10:38:36,350 getJobState 3 from 5b6c1 DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b6cb DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b6cb DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b6f9 DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b6f9 DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b71a DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b71a DPU[1:CZZAAR1037] 27/05 10:38:36,366 getJobState 3 from 5b724 DPU[1:CZZAAR1037] 27/05 10:38:36,381 getJobState 3 from 5b724 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b72e DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b72e DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b738 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b738 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b742 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b742 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b74c DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b74c DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b756 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b756 DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b78a DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b78a DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b7af DPU[1:CZZAAR1037] 27/05 10:38:36,397 getJobState 3 from 5b7af DPU[1:CZZAAR1037] 27/05 10:38:36,522 >> SetCompAttr DPU[1:CZZAAR1037] 27/05 10:38:36,569 >> SetDetected DPU[1:CZZAAR1037] 27/05 10:38:36,584 disconnect DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6ad DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6b7 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6c1 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6cb DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b6f9 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b71a DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b724 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b72e DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b738 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b742 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b74c DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b756 DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b78a DPU[1:CZZAAR1037] 27/05 10:38:36,584 getJobState 3 from 5b7af DPU[1:CZZAAR1037] 27/05 10:38:36,584 DPU ends DM[1] 27/05 10:38:38,006 **AND** 0 Agents triggered JCE[1] 27/05 10:38:38,053 JCE starts DM[1] 27/05 10:38:38,287 CZZAAS1003 DPU[2:CZZAAS1003] 27/05 10:38:38,412 DPU in init phase DPU[2:CZZAAS1003] 27/05 10:38:38,647 >> GetManagerData DPU[2:CZZAAS1003] 27/05 10:38:38,756 >> SetCompInfo DPU[2:CZZAAS1003] 27/05 10:38:38,787 >> GetContainerList DM[1] 27/05 10:38:38,850 **AND** 1 Agents triggered DM[1] 27/05 10:38:38,928 CZZAAR1124 DPU[3:CZZAAR1124] 27/05 10:38:39,053 DPU in init phase DPU[3:CZZAAR1124] 27/05 10:38:39,272 >> GetManagerData DM[1] 27/05 10:38:39,334 **AND** 1 Agents triggered DPU[3:CZZAAR1124] 27/05 10:38:39,381 >> SetCompInfo DPU[3:CZZAAR1124] 27/05 10:38:39,412 >> GetContainerList DM[1] 27/05 10:38:39,412 CZZAAR1125 DPU[3:CZZAAR1124] 27/05 10:38:39,428 getJobState 3 from 5b88e DPU[3:CZZAAR1124] 27/05 10:38:39,428 getJobState 3 from 5b88e DPU[2:CZZAAS1003] 27/05 10:38:39,491 >> SetCompAttr DPU[3:CZZAAR1124] 27/05 10:38:39,522 >> SetCompAttr DPU[4:CZZAAR1125] 27/05 10:38:39,522 DPU in init phase DPU[3:CZZAAR1124] 27/05 10:38:39,584 >> SetDetected DPU[2:CZZAAS1003] 27/05 10:38:39,584 >> SetDetected DPU[3:CZZAAR1124] 27/05 10:38:39,584 disconnect DPU[3:CZZAAR1124] 27/05 10:38:39,600 getJobState 3 from 5b88e DPU[3:CZZAAR1124] 27/05 10:38:39,600 DPU ends DPU[2:CZZAAS1003] 27/05 10:38:39,631 disconnect DPU[2:CZZAAS1003] 27/05 10:38:39,631 DPU ends DPU[4:CZZAAR1125] 27/05 10:38:39,756 >> GetManagerData DPU[4:CZZAAR1125] 27/05 10:38:39,850 >> SetCompInfo DPU[4:CZZAAR1125] 27/05 10:38:39,881 >> GetContainerList DPU[4:CZZAAR1125] 27/05 10:38:39,897 getJobState 3 from 5b8a9 DPU[4:CZZAAR1125] 27/05 10:38:39,897 getJobState 3 from 5b8a9 DPU[4:CZZAAR1125] 27/05 10:38:39,991 >> SetCompAttr DPU[4:CZZAAR1125] 27/05 10:38:40,100 >> SetDetected DPU[4:CZZAAR1125] 27/05 10:38:40,116 disconnect DPU[4:CZZAAR1125] 27/05 10:38:40,116 getJobState 3 from 5b8a9 DPU[4:CZZAAR1125] 27/05 10:38:40,116 DPU ends DM[1] 27/05 10:38:40,741 **AND** 0 Agents triggered JCE[1] 27/05 10:38:42,756 JCE ends DM[1] 27/05 10:38:47,475 **AND** 0 Agents triggered DM[1] 27/05 10:38:54,241 **AND** 0 Agents triggered

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