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  • What level/format of access should be given to a client to the issue tracking system?

    - by dukeofgaming
    So, I used to think that it would be a good idea to give the customer access to the issue tracking system, but now I've seen that it creates less than ideal situations, like: Customer judging progress solely on ticket count Developers denied to add issues to avoid customer thinking that there is less progress Customer appointing people on their side to add issues who don't always do a good job (lots of duplicate issues, insufficient information to reproduce, and other things that distract people from doing their real job) However, I think customers should have access to some indicators or proof that there is progress being done, as well as a right to report bugs. So, what would be the ideal solution to this situation?, specially, getting out of or improving the first situation described?

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  • Hibernate: Walk millions of rows and don't leak memory

    - by Autocracy
    The below code functions, but Hibernate never lets go of its grip of any object. Calling session.clear() causes exceptions regarding fetching a joined class, and calling session.evict(currentObject) before retrieving the next object also fails to free the memory. Eventually I exhaust my heap space. Checking my heap dumps, StatefulPersistenceContext is the garbage collector's root for all references pointing to my objects. public class CriteriaReportSource implements JRDataSource { private ScrollableResults sr; private Object currentObject; private Criteria c; private static final int scrollSize = 10; private int offset = 1; public CriteriaReportSource(Criteria c) { this.c = c; advanceScroll(); } private void advanceScroll() { // ((Session) Main.em.getDelegate()).clear(); this.sr = c.setFirstResult(offset) .setMaxResults(scrollSize) .scroll(ScrollMode.FORWARD_ONLY); offset += scrollSize; } public boolean next() { if (sr.next()) { currentObject = sr.get(0); if (sr.isLast()) { advanceScroll(); } return true; } return false; } public Object getFieldValue(JRField jrf) throws JRException { Object retVal = null; if(currentObject == null) { return null; } try { retVal = PropertyUtils.getProperty(currentObject, jrf.getName()); } catch (Exception ex) { Logger.getLogger(CriteriaReportSource.class.getName()).log(Level.SEVERE, null, ex); } return retVal; } }

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  • Would this be considered Single Tenant or Multi-Tenant?

    - by Amy Anuszewski
    I'm sorry for this dumb, basic vocabulary question, but I've managed to confuse myself. As a company, we lease a managed server from a provider. In that sense, our server is a single tenant server. On this server, we have multiple customer databases. Each customer has its own database. We have been asked by a customer if we are a single tenant or a multi-tenant solution. From our perspective, we are the sole tenant of the server. But, what is the correct answer to the customer?

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  • Sample domain model for online store

    - by Carel
    We are a group of 4 software development students currently studying at the Cape Peninsula University of Technology. Currently, we are tasked with developing a web application that functions as a online store. We decided to do the back-end in Java while making use of Google Guice for persistence(which is mostly irrelevant for my question). The general idea so far to use PHP to create the website. We decided that we would like to try, after handing in the project, and register a business to actually implement the website. The problem we have been experiencing is with the domain model. These are mostly small issues, however they are starting to impact the schedule of our project. Since we are all young IT students, we have virtually no experience in the business world. As such, we spend quite a significant amount of time planning the domain model in the first place. Now, some of the issues we're picking up is say the reference between the Customer entity and the order entity. Currently, we don't have the customer id in the order entity and we have a list of order entities in the customer entity. Lately, I have wondered if the persistence mechanism will put the client id physically in the order table, even if it's not in the entity? So, I started wondering, if you load a customer object, it will search the entire order table for orders with the customer's id. Now, say you have 10 000 customers and 500 000 orders, won't this take an extremely long time? There are also some business processes that I'm not completely clear on. Finally, my question is: does anyone know of a sample domain model out there that is similar to what we're trying to achieve that will be safe to look at as a reference? I don't want to be accused of stealing anybody's intellectual property, especially since we might implement this as a business.

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  • What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12

    - by Richard Lefebvre
    There is plenty to SEE for CRM during OpenWorld in San Francisco, September 30 - October 4! Here are some of the sessions in the CRM Track that you might want to consider attending for products you currently own or might consider for the future. I think you'll agree, there is quite a bit of investment going on across Oracle CRM. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. General Session: Oracle Fusion CRM—Improving Sales Effectiveness, Efficiency, and Ease of Use (Session ID: GEN9674) - Oct 2, 11:45 AM - 12:45 PM. Anthony Lye, Senior VP, Oracle leads this general session focused on Oracle Fusion CRM. Oracle Fusion CRM optimizes territories, combines quota management and incentive compensation, integrates sales and marketing, and cleanses and enriches data—all within a single application platform. Oracle Fusion can be configured, changed, and extended at runtime by end users, business managers, IT, and developers. Oracle Fusion CRM can be used from the Web, from a smartphone, from Microsoft Outlook, or from an iPad. Deloitte, sponsor of the CRM Track, will also present key concepts on CRM implementations. Oracle Fusion Customer Relationship Management: Overview/Strategy/Customer Experiences/Roadmap (CON9407) - Oct 1, 3:15PM - 4:15PM. In this session, learn how Oracle Fusion CRM enables companies to create better sales plans, generate more quality leads, and achieve higher win rates and find out why customers are adopting Oracle Fusion CRM. Gain a deeper understanding of the unique capabilities only Oracle Fusion CRM provides, and learn how Oracle’s commitment to CRM innovation is driving a wide range of future enhancements. Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM - 11:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Siebel CRM Overview, Strategy, and Roadmap (CON9700) - Oct 1, 12:15PM - 1:15PM. The world’s most complete CRM solution, Oracle’s Siebel CRM helps organizations differentiate their businesses. Come to this session to learn about the Siebel product roadmap and how Oracle is committed to accelerating the pace of innovation and value for its customers on this platform. Additionally, the session covers how Siebel customers can leverage many Oracle assets such as Oracle WebCenter Sites; InQuira, RightNow, and ATG/Endeca applications, and Oracle Policy Automation in conjunction with their current Siebel investments. Oracle Fusion Social CRM Strategy and Roadmap: Future of Collaboration and Social Engagement (CON9750) - Oct 4, 11:15 AM - 12:15 PM. Social is changing the customer experience! Come find out how Oracle can help you know your customers better, encourage brand affinity, and improve collaboration within your ecosystem. This session reviews Oracle’s social media solution and shows how you can discover hidden insights buried in your enterprise and social data. Also learn how Oracle Social Network revolutionizes how enterprise users work, collaborate, and share to achieve successful outcomes. Oracle CRM On Demand Strategy and Roadmap (CON9727) - Oct 1, 10:45AM - 11:45AM. Oracle CRM On Demand is a powerful cloud-based customer relationship management solution. Come to this session to learn directly from Oracle experts about future product plans and hear how Oracle is committed to accelerating the pace of innovation and value to its customers. Knowledge Management Roadmap and Strategy (CON9776) - Oct 1, 12:15PM - 1:15PM. Learn how to harness the knowledge created as a natural byproduct of day-to-day interactions to lower costs and improve customer experience by delivering the right answer at the right time across channels. This session includes an overview of Oracle’s product roadmap and vision for knowledge management for both the Oracle RightNow and Oracle Knowledge (formerly InQuira) product families. Oracle Policy Automation Roadmap: Supercharging the Customer Experience (CON9655) - Oct 1, 12:15PM - 1:15PM. Oracle Policy Automation delivers rapid customer value by streamlining the capture, analysis, and deployment of policies across every facet of the customer experience. This session discusses recent Oracle Policy Automation enhancements for policy analytics; the latest Oracle Policy Automation Connector for Siebel; and planned new capabilities, including availability with the Oracle RightNow product line. There is much more, so stay tuned for more highlights or check out the Content Catalog and search for your areas of interest. 

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  • tricky interview question for C++

    - by Alexander
    Given the code below. How would you create/implement SR.h so that it produces the correct output WITHOUT any asterix in your solution? I got bummed by this question #include <cstdio> #include "SR.h" int main() { int j = 5; int a[] = {10, 15}; { SR x(j), y(a[0]), z(a[1]); j = a[0]; a[0] = a[1]; a[1] = j; printf("j = %d, a = {%d, %d}\n", j, a[0], a[1]); } printf("j = %d, a = {%d, %d}\n", j, a[0], a[1]); } //output j = 10, a = {15, 10} j = 5, a = {10, 15} #include <cstdio> #include "SR.h" int main() { int sum = 0; for (int i = 1; i < 100; i++) { SR ii(i); while (i--) sum += i; } printf("sum = %d\n", sum); } //The output is "sum = 161700".

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  • ReSharper 7.1 update

    - by TATWORTH
    Jet Brains have announced ReSharper 7.1: a considerable update to the powerful .NET developer productivity tool for Visual Studio. They invite you to download ReSharper 7.1 and take it for a free 30-day trial. I urge you to try this excellent Visual Studio add-on. Here is their announcement: Following this update, ReSharper 7 brings even more value to all .NET developers, such as more ways to refactor, inspect, clean up, review and generate code. Feature highlights of ReSharper 7 now include: Full integration with Visual Studio 2012 while maintaining support for Visual Studio 2005, 2008, and 2010.Performance and bug fixes: Since releasing version 7.0 this summer, we have fixed over 300 performance problems and bugs.New code inspections and contract annotations for a more robust .NET code quality analysis. Sharing ReSharper code inspection results with teammates has been streamlined as well for the purposes of code review.Improved tooling for .NET code maintenance including the top requested Extract Class refactoring that helps decrease code complexity, as well as a way to remove unused assembly references across the entire solution.Enhanced code formatter: We have implemented some of the most demanded code formatter improvements so far. For example, ReSharper 7.1 is able to format XML doc comments and chained method calls.Additional code exploration features helping visualize hierarchies of polymorphic members and CSS styles.An extended and fine-tuned code generation toolset. In terms of support for specific technologies and frameworks, ReSharper 7 is on the cutting edge as well, providing: Support for VB.NET refined with the Extract Class refactoring, new quick-fixes and improved IntelliSense.XAML support considerably enhanced in terms of code completion, typing assistance, naming style control, and code generation.An extensive pack of functionality for developers looking to create Windows Store applications for Windows 8.INotifyPropertyChanged interface support pack to improve productivity of Windows Forms, WPF and Silverlight application developers.Extended web development toolset, including improvements to JavaScript support, and initial support for ASP.NET 4.5 and ASP.NET MVC 4.Addition of two previously unsupported Microsoft development technologies: LightSwitch and SharePoint. For details on features and improvements in ReSharper 7 and a 30-day free trial, please read What's New in ReSharper 7.

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  • How to customize web-app (pages and UI) for different customers

    - by demoncodemonkey
    We have an ASP.NET web-application which has become difficult to maintain, and I'm looking for ideas on how to redesign it. It's an employee administration system which can be highly customized for each of our customers. Let me explain how it works now: On the default page we have a menu where a user can select a task, such as Create Employee or View Timesheet. I'll use Create Employee as an example. When a user selects Create Employee from the menu, an ASPX page is loaded which contains a dynamically loaded usercontrol for the selected menuitem, e.g. for Create Employee this would be AddEmployee.ascx If the user clicks Save on the control, it navigates to the default page. Some menuitems involve multiple steps, so if the user clicks Next on a multi-step flow then it will navigate to the next page in the flow, and so on until it reaches the final step, where clicking Save navigates to the default page. Some customers may require an extra step in the Create Employee flow (e.g. SecurityClearance.ascx) but others may not. Different customers may use the same ASCX usercontrol, so in the AddEmployee.OnInit we can customize the fields for that customer, i.e. making certain fields hidden or readonly or mandatory. The following things are customizable per customer: Menu items Steps in each flow (ascx control names) Hidden fields in each ascx Mandatory fields in each ascx Rules relating to each ascx, which allows certain logic to be used in the code for that customer The customizations are held in a huge XML file per customer, which could be 7500 lines long. Is there any framework or rules-engine that we could use to customize our application in this way? How do other applications manage customizations per customer?

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  • using Visual Studio 2010 and speech recognition on windows 7?

    - by Kevin Won
    I've never used Speech Recognition (SR) at all, but I'm hearing that the built-in SR capabilities of windows 7 is not half-bad. I'm thinking that it might be a real productivity booster with Visual Studio so I can decrease the use of the mouse (no Emacs comments please ;-). I don't envision not using the keyboard to type the actual code--but maybe that would work too? Does anyone have experience using SR with Visual Studio on Windows 7? If so, any tips on usage?

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  • my jComboBox does not react to my keyListener and actionPerform perfroms weired stuff

    - by aladdin
    hi I am trying to search for UserName and return values onto jComboBox, here is the code public void actionPerformed(java.awt.event.ActionEvent e) { sr = new Search(((String) jComboBoxReceiver.getSelectedItem())); usrList = sr.searchUser(); String[] userList = new String[usrList.size()] ; for(int i=0;i<usrList.size();i++){ userList[i]= usrList.get(i).getUserName(); } model = new DefaultComboBoxModel(userList); jComboBoxReceiver.setModel(model); } However, if i do that, it does perform correctly, however, it will go search for the first item again, which is very confusing... then i tried using key Pressed if(e.getKeyCode()==13){ sr = new Search(((String) jComboBoxReceiver.getSelectedItem())); usrList = sr.searchUser(); String[] userList = new String[usrList.size()] ; for(int i=0;i<usrList.size();i++){ userList[i]= usrList.get(i).getUserName(); } model = new DefaultComboBoxModel(userList); jComboBoxReceiver.setModel(model); } And this one does not react at all ...

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  • PeopleSoft CRM 9.2 Release Value Proposition

    - by Race Bannon
    Oracle's PeopleSoft Customer Relationship Management (CRM) delivers solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria. With PeopleSoft CRM 9.2, organizations will be able to deploy a solution that delivers built-in best practices specific to your industry with a highly configurable, tightly integrated platform, ensuring that solutions will be fast to implement. The result is less configuration, less customization, and less integration. PeopleSoft Customer Relationship Management (CRM) is a world-class solution for organizations of every size and Oracle’s planned product roadmap for PeopleSoft applications is to deliver valuable, needed features for all of an organization’s constituents along three design principles — Simplicity, Productivity, and Lowered Total Cost of Ownership — as well as new application functionality as prioritized by our customers. The upcoming 9.2 release of PeopleSoft Customer Relationship Management focuses on these themes of Simplicity, Productivity, and Lower Total Cost of Ownership while also delivering robust new functionality to help your organization succeed. The recently published PeopleSoft CRM 9.2 Release Value Proposition provides overviews of the new features and enhancements planned for these applications for Release 9.2. This document offers customers a road map intended to help them assess the business benefits of upgrading to the 9.2 release while also helping them plan their IT projects and investments. (Link is to a My Oracle Support page, available to customers and partners.) Oracle continues to deliver enterprise-wide features that enhance our customer ownership experience and helps them run their businesses more efficiently and profitably. With the CRM 9.2 release, we continue to abide by this firm commitment we’ve made to our customers.

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  • Inventory Consignment Flow

    - by ipohfly
    Not sure whether this is the right place to ask this question, but here goes.. Currently I have requirement to add support for consignment transaction in our inventory module. I have a very limited understanding of what consignment means in inventory, i.e. Customer get stocks/products from Seller without actually buying them, the product just resides in the Customer's inventory and it's still owned by the Seller. Only when the Customer actually buy the stocks then only will the ownership of the stock is transferred. The issue is i can't imagine how the data will be presented to both the Customer and the Seller. What i know is that i would need to deduct the stock from the Seller's inventory when the Customer raise a request to get the stock through consignment, but what about the 'ownership' of the stocks/products? Does that mean i would need to create another column in my table to state that for each inventory it is owned by who? Anywhere i can get information on how i should work out an inventory module like this? Thanks.

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  • What is a Relational Database Management System (RDBMS)?

    A Relational Database Management System (RDBMS)  can also be called a traditional database that uses a Structured Query Language (SQL) to provide access to stored data while insuring the integrity of the data. The data is stored in a collection of tables that is defined by relationships between data items. In addition, data permitted to be joined in new relationships. Traditional databases primarily process data through transactions called transaction processing. Transaction processing is the methodology of grouping related business operations based predefined business events. An example of this can be seen when a person attempts to purchase an item from an online e-tailor. The business must execute specific operations for a related  business event. In this case, a business must store the following information: Customer Info, Order Info, Order Item Info, Customer Payment Data, Payment Results, and Current Order Status. Example: Pseudo SQL Operations needed for processing an online e-tailor sale. Insert Customer into Customers Insert New Order into Orders Insert Each New Order Item into OrderItems Insert Customer Payment Info into PaymentInfo Insert Payment Processing Result into PaymentDetails Update Customer for Current Order Status Common Relational Database Management System Microsoft SQL Server Microsoft Access Oracle MySQL DB2 It is important to note that no current RDBMS has fully implemented all of the Relational Principles. Common RDBMS Traits Volatile Data Supports Transaction Processing Optimized for Updates and Simple Queries 

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  • cannot find table or object

    - by jeni
    hi all, Am running asp.net,c# application with sql server 2005. I got some problems with database tables.I got an inconsistency errors in some tables.I tried to run the below dbcc command to remove the inconsistent datas; DBCC CHECKTABLE ('Customer',repair_allow_data_loss) WITH ALL_ERRORMSG At first i run DBCC CHECKTABLE ('Customer') it is working.but now it is not working, i got an error as Cannot find a table or object with the name "Customer". Check the system catalog. Is my commands wrong.

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  • How best to implement support for multiple devices in a web application.

    - by Kabeer
    Hello. My client would like a business application to support 'every possible device'. The application in question is essentially a web application and 'every possible device', I believe encompasses mobile phones, netbooks, ipad, other browser supporting devices, etc. The application is somewhat complex w.r.t. the data it captures and other functions it performs (reporting). If I continue to honor increasing complexity in the application, I guess there are more chances of it not working on other devices. I'd like to know how web applications support multiple devices conventionally? Are there multiple versions of presentation layer (like many times I find m.website.com dedicated for mobile devices)? Further, if my application is to take advantage of Java Script, RIA (Flash, SilverLight) then what are the consequences and workarounds? Mine is a .Net based application and the stack also contains Ext JS Java Script library. While I would like to use it for sure, considering that I would be doing a lot of work in Java Script rather than HTML, this could be a problem. The answer to the above could be descriptive. If there is something already prescribed out there, please share the link(s). Thanks.

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  • Google Play: how dev can give (already purchased) app to customer as a gift?

    - by Tertium
    Yes, SO, I know, it's not a "programmer's" question:) But customers sometimes help us (devs) with our code, so we (devs) shold be grateful. I think answer to my question will be useful for all fellow android devs. User has purchased my app. Refund period (15min) is over of course. Now I'd like to return money to him as a gift, because he helped me in testing a little. If I refund the entire order in Checkout-Orders will user keep my app 'purchased'? I mean will he be able to uninstall and install it again from GooglePlay-MyApps and will app be marked "purchased"? Will Google LVL accept him to run the app? I've done such refunds before, but then they called it "Android Market", and refund was 12h, and there were no LVL. Maybe somebody know another way to make a small gift using Google Play?

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  • Ways to support manually executed tests? (that can be used on a Mac)

    - by Rinzwind
    Are there any tools that can be used on a Mac to support manually executed tests? I have a number of tests that I'm executing manually and which I'm currently documenting using merely a plain text file. "Tools" can be interpreted rather loosely here, anything that's a step up from the plain text file would be useful: a template for some suitable application, supporting AppleScript scripts, a web-based system, a full-blown application ... Some things that would be great to have better support for (see also the example below): Checking off each step while you're manually executing the test. Showing the next step(s) in a small window that is always kept in front of all other windows. Automatically updating the 'last tested' and 'using svn revision' info. Keeping a record of all previous testing rounds (not just the last one). ... Any suggestions for any such "tools" that can be used on a Mac? An example (faked) entry from the plain text file to give you a better idea of what I'm looking for: - Check that exported web pages render properly in Safari. Last tested: 2010-03-24 Using SVN revision: 1000 Steps: - Open a new document. - Add some items to the document. - Export the document to a web page "Test.html" in a new folder "Export Test" on the Desktop. - Open the web page in Safari, script: tell application "Finder" open file "Test.html" of folder "Export Test" of desktop end tell Expected results: - The web page should appear properly with all items shown. Clean up steps: - Remove the folder "Export Test" from the Desktop. ( Note: for those unaware, the snippet of AppleScript in the above can be executed from most text editing applications through the Services menu by selecting the snippet and using: the application menu Services Script Editor Run as AppleScript. This is quite useful to automate some steps for tests that are difficult to automate as a whole. )

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  • SQL RDBMS : one query or multiple calls

    - by None None
    After looking around the internet, I decided to create DAOs that returned objects (POJOs) to the calling business logic function/method. For example: a Customer object with a Address reference would be split in the RDBMS into two tables; Customer and ADDRESS. The CustomerDAO would be in charge of joining the data from the two tables and create both an Address POJO and Customer POJO adding the address to the customer object. Finally return the fulll Customer POJO. Simple, however, now i am at a point where i need to join three or four tables and each representing an attribute or list of attributes for the resulting POJO. The sql will include a group by but i will still result with multiple rows for the same pojo, because some of the tables are joining a one to many relationship. My app code will now have to loop through all the rows trying to figure out if the rows are the same with different attributes or if the record should be a new POJO. Should I continue to create my daos using this technique or break up my Pojo creation into multiple db calls to make the code easier to understand and maintain?

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  • How to add up amount of data from an external file in C# (Stream Reader)

    - by user2985995
    I'm new to this site, and pretty new to programming, at the moment I'm trying to display a count amount for the users names on my donation list, and then I also want to have a sum to work out the total amount of money the donation list contains, If someone could help me with creating a way to add up amount of donors on the donations.txt file that would be great help, I have no idea where to start, but so far this is my coding: string sName; double dAmount; string sTotalNames; double dAmountTotal; double dAmountAverage; using (StreamReader sr = new StreamReader("Donations.txt")) { while (sr.Peek() != -1) { sName = sr.ReadLine(); Console.WriteLine(sName); dAmount = Convert.ToDouble(sr.ReadLine()); Console.WriteLine(dAmount); } Console.WriteLine("Press any key to close"); Console.ReadKey(); }

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  • Why StringWriter.ToString return `System.Byte[]` and not the data?

    - by theateist
    UnZipFile method writes the data from inputStream to outputWriter. Why sr.ToString() returns System.Byte[] and not the data? using (var sr = new StringWriter()) { UnZipFile(response.GetResponseStream(), sr); var content = sr.ToString(); } public static void UnZipFile(Stream inputStream, TextWriter outputWriter) { using (var zipStream = new ZipInputStream(inputStream)) { ZipEntry currentEntry; if ((currentEntry = zipStream.GetNextEntry()) != null) { var size = 2048; var data = new byte[size]; while (true) { size = zipStream.Read(data, 0, size); if (size > 0) { outputWriter.Write(data); } else { break; } } } } }

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  • The 5 Most Important Analytics Stats

    While there are hundreds of different uses for a website analytics program, there are some that can quickly indicate whether your website has a heartbeat. Most likely providing these statistics would satisfy a customer asking how the website is doing, and for a customer that doesn't have analytics on their website, the potential to have these metrics should be enough to convince the customer that they need to install website analytics.

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  • Oracle????????(2013?11?)

    - by Steve He(???)
      Oracle Support Training Oracle ???????????,????????????,??????,?????Oracle??????????,????????????????????????????????Oracle???????????? ???? ?? ?? ???? ?? My Oracle Support ?? ???????????????My Oracle Support????????????????,?????,?????????,??My Oracle Support??,?????????,????????,?????????? 11?7?14:00 ??  ??RACCheck?????RAC?? ???1?????????,????RACCheck????????????,????RACCheck ???????????,??RACCheck ????“11.2.0.3 Upgrade Readiness Feature”? ??,???????????,???????RACCheck ??? 11?13?15:00 ?? ????? ???????,??25??????5???Q&A??,????????????,???????,???????????,????????????????????? 11?14?14:00 ?? ??????????? ????????????????Oracle???????,???????????????????????Oracle????????SR??????? 30??????????My Oracle Support???????,???????????????????,?????????????????????,?????????????????????,?????Oracle????????????????????????????????? 11?21?14:00 ?? ????Enterprise Manager 12c?????Exadata ????????1??, ???Exadata????????Enterprise Manager Cloud Control???Exadata?????, ??Storage Cells, Network Switches, Computer nodes, and Cluster Database Services, ?????????????. 11?21?15:00 ?? Oracle?????? ??????????Oracle???????,???Oracle???????? ?30?????????????,??,?????????,????,???????????? 11?28?14:00 ?? ?????? My Oracle Support ??????????????????????,??? world clock.????????,?? Support Training Community ??????????

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