Search Results

Search found 3771 results on 151 pages for 'social intelligence'.

Page 113/151 | < Previous Page | 109 110 111 112 113 114 115 116 117 118 119 120  | Next Page >

  • What's new at Oracle in Gamification?

    - by erikanollwebb
    It's been a crazy few weeks in Apps UX.  We are actively working on some gamification designs in now 4 different application product areas, as well as supporting some teams in other areas of Oracle.  Since that gets to be a pretty diverse group with a lot of resources and ideas, we've started a group in the Oracle Social Network on Gamification at Oracle.  That's limited to internal users at Oracle, but if you are interested in joining,  ping me directly for more information at [email protected]. We're planning another design jam like we did here at Oracle in May and at the Enterprise Gamification Forum in San Diego in September.  This time, we're taking the show to the UK, and hosting it with a group of customers on the Oracle Usability Advisory Board.  It should be a great event!   We're also actively designing some gamified flows which we'll be testing with users at the UKOUG to see what our customers think about some of our gamification ideas. We're looking at more feedback opportunities.  Internally, we surveyed 444 folks within Oracle about gamification and we'll be posting some of our findings on that here soon.  I'll be posting a blog on gamification for our customers at useableapps.oracle.com  in the next few weeks and I'll cross-post to here when it comes out.  So even though it's been quiet on this blog, we are busy and I'm hoping to push out more content in the next few weeks!  Would love to know what's most interesting to the folks reading so if there's something you especially want to see, feel free to comment or email me about it.

    Read the article

  • Two Cloudy Observations from Oracle OpenWorld

    - by GeneEun
    Now that the dust has settled from another amazing Oracle OpenWorld, I wanted to reflect back on a couple of key observations I made during the event. First, it was pretty clear that Cloud was again a big deal at this year's conference. Yes, the Oracle Database 12c announcement was also huge, but for most it was hard to not notice that Oracle continues to be "all-in" with respect to cloud computing. Just to give you an idea of the emphasis on Cloud, there were over 300 Cloud-related sessions at this year's OpenWorld. If you caught some of the demo booths in the Oracle Red Lounge, then you saw some of the great platform, application, and social services that are now part of Oracle Cloud, as well as numerous demos of private cloud products that Oracle offers. Second, during Thomas Kurian's keynote presentation on Oracle Cloud, he announced the Preview Availability of a new service called Oracle Developer Cloud Service. This new platform service will provide developers with instant access to environments to better manage the application development lifecycle in the cloud. It provides development project teams access to favorite tools like Hudson, Git, Github, wikis, and tasks to help make innovation faster, more collaborative, and more effective. There's also integration with IDEs like Eclipse, NetBeans, and JDeveloper. If you're a developer, it's an awesome addition to Oracle Cloud's platform services! Want more details about Oracle Developer Cloud Service? Click here.

    Read the article

  • Desktop Fun: Mountains Theme Wallpapers

    - by Asian Angel
    Do you love to go on hikes in the mountains and enjoy the scenery? Bring those sweeping views and a touch of the great outdoors to your desktop with our Mountains Theme Wallpaper collection. Note: Click on the picture to see the full-size image—these wallpapers vary in size so you may need to crop, stretch, or place them on a colored background in order to best match them to your screen’s resolution.         For more fun wallpapers be certain to visit our new Desktop Fun section. Similar Articles Productive Geek Tips Windows 7 Welcome Screen Taking Forever? Here’s the Fix (Maybe)Desktop Fun: Starship Theme WallpapersDesktop Fun: Underwater Theme WallpapersDesktop Fun: Forest Theme WallpapersDesktop Fun: Fantasy Theme Wallpapers TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 Monitor Applications With Kiwi LocPDF is a Visual PDF Search Tool Download Free iPad Wallpapers at iPad Decor Get Your Delicious Bookmarks In Firefox’s Awesome Bar Manage Photos Across Different Social Sites With Dropico Test Drive Windows 7 Online

    Read the article

  • Pulling in changes from a forked repo without a request on GitHub?

    - by Alec
    I'm new to the social coding community and don't know how to proceed properly in this situation: I've created a GitHub Repository a couple weeks ago. Someone forked the project and has made some small changes that have been on my to-do. I'm thrilled someone forked my project and took the time to add to it. I'd like to pull the changes into my own code, but have a couple of concerns. 1) I don't know how to pull in the changes via git from a forked repo. My understanding is that there is an easy way to merge the changes via a pull request, but it appears as though the forker has to issue that request? 2) Is it acceptable to pull in changes without a pull request? This relates to the first one. I'd put the code aside for a couple of weeks and come back to find that what I was going to work on next was done by someone else, and don't want to just copy their code without giving them credit in some way. Shouldn't there be a to pull the changes in even if they don't explicitly ask you to? What's the etiquette here I may be over thinking this, but thanks for your input in advance. I'm pretty new to the hacker community, but I want to do what I can to contribute!

    Read the article

  • Sell More, Know More, Grow More with Oracle Sales Cloud - Webcast Oct 22nd

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Today’s sales reps spend 78 percent of their time searching for information and only 22 percent selling. This inefficiency is costing you, your reps, and every prospect that stands to benefit from your products.  Join Oracle’s Thomas Kurian and Doug Clemmans as they explain: • How today’s sales processes have rendered many CRM systems obsolete • The secrets to smarter selling, leveraging mobile, social, and big data • How Oracle Sales Cloud enables smarter selling—as proven by Oracle’s own implementation of the solution Oracle experts will demo Oracle Sales Cloud to show you smarter selling in action. With Oracle Sales Cloud, reps sell more, managers know more, and companies grow more.  Date: Tuesday, October 22, 2013 Time: 18.00 CEST / 05.00 pm BST Free of Charge - Register here /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

    Read the article

  • Oracle is Child&rsquo;s Play&hellip;in NSW

    - by divya.malik
    A few weeks ago, my colleague Michael Seback posted a blog entry on Oracle’s acquisition of Haley.  We recently read  an interesting report from Down Under, and here was our press release on the  implementation of Oracle’s Policy automation software in New South Wales, which I thought I would share. We always love hearing about our software “at work”, and especially in the Public Sector- social services area, where it makes a big difference to people’s lives. Here were some of the reasons, why NSW chose Oracle software: “One of the things Oracle’s Policy Automation system is good at is allowing you take decision  trees and rules that are obviously written in English and code them up using very much a natural language approach,” said Holling (CIO for Human Services). “So it was quite a short process to translate the final set of rules that were written on paper into business rules that were actually embedded in the system.” “Another reason why we chose Oracle’s Automation tool is because with future versions of Siebel it comes very tightly integrated with that. It allows us to then to basically take the results of the Policy Automation survey and actually populate our client management system database with that information,” said Holling. As per Surend Dayal, North America VP, Oracle’s Policy automation has applications across a wide range of industries, including public sector—especially health and human services—also financial services, insurance, and even airline rewards programs. In other words, any business process that requires consistent, accurate decision-making where complex legislation and/or internal policies are involved. Click here to read more about Oracle and Haley.

    Read the article

  • How to manage many mobile device users at server side?

    - by Rami
    I built a social Android application in which users can see other users around them by GPS location. At the beginning thing went well as I had low number of users, but now that I have increasing number of users (about 1500 +100 every day) it has revealed a major problem in my design. In my Google App Engine servlet I have static HashMap that holds all the users profiles objects, currently 1500 and this number will increase as more users register. Why I'm doing it? Every user that requests for the users around him compares his GPS with other users and checks if they are in his 10km radius. This happens every five minutes on average. Consequently, I can't get the users from db every time because GAE read/write operation quota will tear me apart. The problem with this design is? As the number of users increases, the Hashmap turns to null every 4-6 hours, I think that this time is getting shorter, but I'm not sure. I'm fixing this by reloading the users from the db every time I detect that it becomes null, but this causes DOS to my users for 30 sec, so I'm looking for better solution. I'm guessing that it happens because the size of the hashmap. Am I right? I have been advised to use a spatial database, but that means that I can't work with GAE any more and it means that I need to build my big server all over again and lose my existing DB. Is there something I can do with the existing tools? Thanks.

    Read the article

  • Fusion CRM Release 7 RCDs and TOIs Now Available!

    - by Richard Lefebvre
    Fusion CRM Release 7 Release Content Documents (RCD) and Transfer of Information (TOI) presentations are now available. In addition, you can find 245 new or changed product features for Release 7 on Oracle Product Features. All the new RCDs and TOIs can be found on the Fusion Learning Center: Customer Relationship Management TOIs - Customer Center, Define Segmentation Strategy, Enterprise Contracts, Oracle Social Network, Sales, and Territory Management Business Process Model (BPM) RCDs - Customer Service, Marketing, Order Fulfillment, and Sales Financials BPM RCDs - Asset Lifecycle Management, Cash and Treasury Management, and Financial Control and Reporting Human Capital Management TOIs - Workforce Development, Compensation, Benefits, Worker Performance, Workforce Profiles, Enterprise Structures, Talent Review, Manage Transaction and Batch Processing, Delete HCM Storage Data, and Load Batch Data BPM RCDs - Compensation Management, Enterprise Information Management, Workforce Deployment, and Workforce Development Procurement TOI - Requisitions BPM RCD - Procurement Project Portfolio Management TOIs - Project Resources, Evaluate and Assign Resources, Maintain Resource Assignments, Manage Resource Demand, Manage Resource Supply, Manage Resource Utilization and Analytics, Project Management, Set Up Project Management BPM RCD - Project Management Supply Chain Management TOIs - Manage New Product Definition and Approval, Manage Product Change Orders, Product Hub, Define Item Class BPM RCDs - Materials Management and Logistics, Product Management and Supply Chain Planning Partners and customers can access the content from the following locations: Partner access: BPM RCDs and TOIs Oracle Partner Network Fusion Learning Center New Feature RCDs Oracle Product Features Customer access: TOIs My Oracle Support (Note:1528594.1) BPM RCDs My Oracle Support (Note:1559828.1) New Feature RCDs Oracle Product Features

    Read the article

  • Customer Experience Management for Retail 2.0 - part 2 / 2

    - by Sanjeev Sharma
    In the previous post, i discussed some of the key trends shaping up in the retail industry, their implications and the challenges facing retailers seeking to regain control of the buyer-seller relationship. Is Customer Experience Management the panacea for the ailing retailers who are now awakening to the power of the consumer? Quite honestly, customer acquisition, retention and satisfaction have been top of mind for retailers for quite some time now. The missing piece of this puzzle is bringing all those countless hours of strategy and planning to fruition. This is more of an execution gap than anything else. Although technology has made consumers more informed, more mobile and more social, customer experience is still largely defined by delivering on the following: Consistent experiences, whether shopping online or offline Personalize-able interaction ("mass market" sounds good as an internal strategy but not when you are a buyer!) Timely order fulfillment, if not pro-active notification of delays Below is a concept architecture for streamlining front-end, mid-office and back-end interfaces through shared process to achieve consistency and efficiency in managing the customer experience from order capture to order provisioning.

    Read the article

  • Mapping Your Customer Experience Journey

    - by Michael Hylton
    For those who attended today’s Oracle Customer Experience Summit keynote you heard from Brian Curran talk about the strategies and best practices to implement customer experience (CX) in your organization.  He spoke about how this evolving journey begins by understanding six steps to transform your business and put your customers front and center.  Here are those key six steps: What are the strategic business objectives in your company? What are your operational objectives and KPIs necessary to measure a CX project? Build an income statement and create “what if” scenarios and see how changes impact your business’ bottom line.  Explore what keeps you from getting to your own goals for your business. Define the business objectives and opportunities you want to meet? Understand the trends and accelerators in the market?  What factors are going on in the market affect that impact your business?  Social?  Mobile?  Cloud?  Just to name a few.  Many of these trends may signal a change in the way people think about your business. What approach will you take to solve these issues?  Understand who your customer is.  How do you need to adapt your business to build relevant, personalized customer experiences. What technologies can you implement to address CX?  Does technology help you solve your problem? A great way to begin your customer experience journey is a concept called journey mapping, one of the most powerful and deceptively simple tools for unlocking CX innovation at your organization. Here is where you can learn more about how you can bring this concept into your business to drive great customer experiences.

    Read the article

  • How can I make permanent death in a MUD seem acceptable and fair to players?

    - by Luke Laupheimer
    I have considered writing a MUD for years, and I have a lot of ideas my friends think are really cool (and that's how I'd hope to get anywhere -- word of mouth). Thing is, there's one thing I have always wanted, that my friends and strangers hated: permanent death. Now, the emotional response I get to this is visceral revulsion, every time. I'm pretty sure I am the only person that wants this, or if I'm not, I'm a tiny minority. Now, the reason I want it is because I want the actions of the players to matter. Unlike a lot of other MUDs, which have a set of static city-states and social institutions etc, I want the things my players do, should I get any, to actually change the situation. And that includes killing people. If you kill someone, you didn't send them to time out, you killed them. What happens when you kill people? They go away. They don't come back in half an hour to smack talk you some more. They're gone. Forever. By making death non-permanent, you make death not matter. It would be similar if a climax to a character's arc is getting a speeding ticket. It cheapens it. Non-permanent death cheapens death. How can I: 1) Convince my players (and random people!) that this is actually a good idea?, or 2) Find some other way to make death and violence matter as much as it does in real life (except within the game, of course) sans character deletion? What alternatives are there out there?

    Read the article

  • Oracle Customer Experience (CX) Solutions Make Retailers Merry

    - by Tuula Fai
    Tis the season to be jolly. If you’re a retailer, your level of jolliness depends on sales. So you watch trends like U.S. store traffic increasing 3.5% to 308 million on Black Friday but sales actually falling 1.8% to $11.2 billion. Fortunately, by the end of November, retail sales were up 3.7% over the previous year, thanks to life recovering after Hurricane Sandy. And online sales topped $1 billion for the first time ever! Who are the companies improving their sales online? They are big names like Walgreen’s Drugstore.com, Nordstrom’s HauteLook, and Intuit. More importantly, how are they doing it? They use cutting-edge business practices enabled by Oracle’s CX Cloud Service & Support solutions to: Increase conversions rates and order sizes (Customer Acquisition) Enhance customer satisfaction and loyalty (Customer Retention) Reduce contact center costs and improve agent productivity (Operational Efficiency). Acquisition + Retention + Operational Efficiency = Sustainable Growth and Profits. That’s the magic formula for retail customer service success. Don’t take our word for it. Look at the results of these Oracle customers: Walgreen’s Drugstore—30% sales conversion rate on chat sessions with 20% increase in shopping cart size Nordstrom’s HauteLook—40,000+ interactions per month—20% growth over last year— efficiently managed by 40 agents, with no increase in IT costs Intuit—50% increase in customer satisfaction and 70% decrease in cost per interaction Using Oracle’s CX Cloud & Service solutions, these retailers deliver consistent, relevant, and personalized experiences across all touchpoints, including social, mobile, and web. Their ability to connect with customers anytime, anywhere—providing the right answer at the right time—helps them create a defensible advantage in the marketplace. Want to learn more? Please visit http://www.oracle.com/goto/cloudlaunchpad for free resources on delivering exceptional customer service in the Cloud. Also, watch our YouTube channel to learn more about seamless multichannel retail and Winston Furnishings’ exceptional customer experience.

    Read the article

  • What are all the components of a "Facebook App"?

    - by pnongrata
    I am a developer who has never personally partaken in social media (in any form) for reasons completely outside the scope of this question. I am "off the grid" (no Facebook, Twitter, etc accounts). I'm currently building a web app and would like the app to have a presence on Facebook, and possibly even "port" my app over as a Facebook app. My understanding of Facebook Apps is that they're just normal web apps that get <iframe>d into a Facebook page. The app is actually hosted on your server (not FB's servers). But this got me thinking: Don't Facebook Apps have "profile pages"? Is there anything developers can do to customize the behavior of their own profile pages? Do apps have the ability to do things like MySpace themes used to do (i.e., customize and interact with User profile pages, Groups, etc.)? Do Facebook Apps gain any sort of extra capabilities (inside of Facebook) that a normal web app would not have? It seems to me like if all a Facebook App is, is an iframed-web app, that it would still need to communicate with Facebook via its many APIs, just like a normal app would have to, right? If it's not possible to write an app that can customize the UI or behavior of user profiles and other pages, then how do games like "Farmville" interact with User profiles so that you see updates to profiles like "John Smith reached level 2 of Farmville"? Basically, I'm asking any battle-worn Facebook app developers if my understanding of Facebook Apps is correct, or if I'm missing anything big here. It's my understanding that for security reasons (obviously) Facebook doesn't allow apps to customize anything outside of the iframe it lives in. So if I want my app to appear like it's "interacting" with its Facebook users, it looks like I just need to publish stuff to the users' news feeds to try and encourage people to use my app (please correct me if I'm wrong here!). Thanks in advance for any corrections, clarifications, advice or suggestions!

    Read the article

  • Web development and tips for building a website and the advantages of using HTML 5 in the site

    - by Siddarth
    I am trying to make a website for my college, and the program starts from jan 13 and we get 15 days of time to develop a running site. The best site will become the college site. I am participating, for all these days i used to participate in C and C++ contests and also won a few contests, now i am really into web dev for the last 2 months. I knew HTML long ago recently i brushed up on it and learnt javascript from "javascript and jquery the missing manual"(sorry for not adding the link) and recently bought "PHP and MySQL web development" and I am going on fine with it, but still a lot of pages to cover in that book. After this what do i need to know ajax is one language to concentrate on, what else do i need to do to make this project up and running. Can someone let me know the tricks of this trade and complete information to build a site like this. Right now i am good with javascript HTML and CSS and thats it, what else I am studying HTML5 and CSS3 its pretty fast and neat. The info on site is a college website which includes students profiles where the have to register their info with college id number and pretty much thats it. Think of it as a college site + a social networking site for students, where they can upload there pics and videos pdf books etc.

    Read the article

  • Now Available:Oracle Utilities Customer Care & Billing Version 2.4.0 SP1

    - by Roxana Babiciu
    We are pleased to announce the general availability of Oracle Utilities Customer Care & Billing 2.4.0 SP1. Key Features & Benefits: Oracle Utilities Customer Care & Billing 2.4.0 SP1 includes several base enhancements and a new licensable module called Customer Program Management. Key base enhancements in this release are: Configuration Migration Assistant (Additional Migration Plans) – Configuration Migration Assistant (CMA) was introduced in Oracle Utilities Application Framework V4.2.0 to supersede the ConfigLab facility. Oracle Utilities Customer Care and Billing now has a large number of migration plans to support migrating administration objects between environments. Encryption – Ability to configure encryption for fields that store sensitive data such as credit card numbers, bank account numbers, social security numbers, and MICR ID. Single Euro Payments Area (SEPA) Direct Debit – Functionality for configuring recurring direct debit payments in accordance with the Single Euro Payments Area (SEPA) initiative. Usage Enhancement for Bill Print – Allows additional information to be captured on a usage request to support billing when meter reads are not obtained from Oracle Utilities Customer Care & Billing but from a meter data management system (e.g. Oracle Utilities Meter Data Management). Preferences Portal – Communication preference zones allowing utilities to track customers’ preferred communication channels for various types of notifications or communications (e.g. phone, SMS, email). More information can be found on OPN!

    Read the article

  • All in a Day's Work: Unblocking Multiple Downloaded Files with a Single Command

    - by Sam Abraham
    Files downloaded using Internet Explorer retain Internet Zone permission level and hence are “Blocked” by default on Windows 7 machines. Honestly, while an added overhead for developers; I really appreciate this feature as it provides a good protection layer for casual web users. My workaround is to simply unblock the downloaded zip file (if download was a zip file) which, in turn, unblocks the files stored within. Today however, I was left with a situation where I had to “Open” and “Copy” the content rather than “Save” a zip file. That of course left me with a few dozen files I have to manually unblock. A few minutes of internet search lead me to the link below which worked like a charm: 1-Download streams.exe from SystInternals - http://technet.microsoft.com/en-us/sysinternals/bb897440.aspx 2-Go to command prompt (cmd.exe) 3-Navigate to where you have streams.exe installed 4-Use command line switches: streams.exe –s –d “<folder path>” This removed the Internet Zone restrictions from all files under “<folder path>” and its subfolders as well. [Deleted :Zone.Identifier:$DATA] References: http://social.technet.microsoft.com/Forums/en-US/itproxpsp/thread/806f0104-1caa-4a66-b504-7a681d1ccb33/

    Read the article

  • SQL DB design to support user feeds (in application like facebook)

    - by Yoav
    I have a social network server with a MySql DB. I want to show the users feeds like done in Facebook. Example - UserX now Friend with userY, userX did like on postX etc. Currently I have table: C1 : UserId C2 : LogType (now friend, did like etc) C3 : ObjectId (Can be userId or postId) - set depending on the LogType. Currently to get all related logs to show to the user I do the following queries: 1. Get All user Friends userIds 2. Query all rows which C1 is in userIds (I query completed) 3. Scan the DB and see - if LogType equals DidLike, check if post's OwnerId is the userId - if yes add it to logs. And so on. Obvious this is not efficient at all. I am looking for a better way. I thought I had in mind: Create a new table (in addition to the Log table) C1 : UserId C2 : LogId (from Log table) C3 : UserID of the one who did the action When querying logs - look in the table and get related Logs (by LogId) from LogTable. Updating the table: Whenever user doing action that should be in the log: 1. Add the Log entry to LogTable. 2. Scan the DB and see which users are interested with the Log (Who my friends are, Who is the owner of the post) and add related entries to the new table. (must be done in BG). 3. If user UNFRIEND another user - then look in the logs for all rows where C3 == UNFRIENDED user id and delete them. Any opinions? Other suggestions?

    Read the article

  • EMEA Oracle Days 2013 Are Coming!

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Following the success of 2012, Oracle Days will again be hosted across EMEA this October and November: schedule here By attending an Oracle Day, you and your customers can: Hear the new announcements from Oracle OpenWorld See customer case studies, like BT and NAB,  showing innovation in practice during the Oracle Story keynote Discuss key issues for business and IT executives in cloud, mobile, social, big data, The Internet of Things Network with peers who are facing the same challenges Meet Oracle experts and watch live demos of new products Watch the Oracle Day 2013 video on Oracle.com /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

    Read the article

  • The Boston Globe Delivers Higher Satisfaction and Efficiency with Omni-Channel Support

    - by Tony Berk
    Unify customer interactions. Improve customer satisfaction. Increase agent efficiency. Better informed business decisions. These sound like a good set of goals for any business. Actually implementing processes to affect all of these is not necessarily easy for every business. On top of the normal challenges, throw in a rapidly changing industry and the challenge sounds daunting. But that's exactly what The Boston Globe took on, and customers are benefiting from a much improved experience. “We feel like we hit the bull’s eye with finding the right solution to support the growing digital environment,” said Robert Saurer, The Boston Globe's director of customer care and marketing.Oracle's RightNow CX solutions helped The Boston Globe to manage approximately 60,000 calls each month and respond to 5,000 monthly e-mails. More importantly, Web self-service rates are exploding and the online subscriber's most preferred support channel is chat. And what about social? The Boston Globe customer support team offers the same great level of support on their Facebook page and is monitoring Twitter and YouTube too! Read the full Customer Experience success story on The Boston Globe here.

    Read the article

  • O'reilly certification in PHP worth it?

    - by editzombie
    I asked this question over on stack overflow but I didn't realise it wasn't really the place for not so technical questions. I've seen quite a few related threads on this forum so I thought I'd try and get some feedback here: This is my first time asking a question on this forum, though I´ve read it a lot. I apologise if this is repeating a thread. I´m interested in getting into web development. I am a video editor by trade but living in Spain the way things are at the moment its very difficult to find work. I have some very basic knowledge of HTML and CSS and a little bit of flash and have designed a few little personal websites myself. I also worked for a online marketing production company where I worked a little on blog design in Blogger amongst other social media. So thats my background, but I´m trying to expand my skills and get into web development as a career or in general part of my skill base, I was thinking particularly about PHP/MySQL. I have worked a little on some of the Lynda.com tutorials and have invested in a book (Sams Teach Yourself PHP, MySQL and Apache). I´m still finding it very difficult to progress. I know I should really try some practice projects (any reccomendations would be welcome). But I was also thinking about doing one of the O´Reilly certification courses and was wondering whether it would be worthwhile for a noob like me. I hear that the courses are associated with an American University which I guess gives it more clout. Any other thoughts you guys have about how to make progress in learning web development would be fantasic. Thanks in advance.

    Read the article

  • Oracle OPN Specializations Catalog updated with latest CX solutions

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 The latest version of the Specializations Catalog is now live on the OPN Portal, updated as of October 31st, 2013. Oracle Social Relationship Management is now included. Please also check the "Cloud Services Specialization Criteria" page (57) that is summarizing the CX Cloud Services specialization paths. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

    Read the article

  • Sweden Windows Azure Group Meeting in November &amp; Fast with Windows Azure Competition

    - by Alan Smith
    SWAG November Meeting There will be a Sweden Windows Azure Group (SWAG) meeting in Stockholm on Monday 19th November. Chris Klug will be presenting a session on Windows Azure Mobile Services, and I will be presenting a session on Web Site Authentication with Social Identity Providers. Active Solution have been kid enough to host the event, and will be providing food and refreshments. The registration link is here: http://swag14.eventbrite.com If you would like to join SWAG the link is here: http://swagmembership.eventbrite.com Fast with Windows Azure Competition I’ve entered a 3 minute video of rendering a 3D animation using 256 Windows Azure worker roles in the “Fast with Windows Azure” competition. It’s the last week of voting this week, it would be great if you can check out the video and vote for it if you like it. I have not driven a car for about 15 years, so if I win you can expect a hilarious summery of the track day in Vegas. My preparation for the day would be to play Project Gotham Racing for a weekend, and watch a lot of Top Gear.   My video is “Rapid Massive On-Demand Scalability Makes Me Fast!”. The link is here: http://www.meetwindowsazure.com/fast/

    Read the article

  • Korea&rsquo;s Anti Abortion / Pro Life Movement

    - by Randy Walker
    The South Korean government is in dire straits.  The national birth rate continues to decline and as the population grows older, there aren’t enough children being born to support the country long term.  The social issues of post Korean War are coming back to haunt the empowered nation.  Being torn apart by the Korean War (nicknamed the forgotten war in America) and with a nation facing starvation, South Korea allowed hundreds of thousands of their children to be adopted abroad.  This has created a problem of epidemic proportions, essentially devaluing life in Korea and child rearing. In an effort to encourage birth rates, the government encouraged their workers to go home early and procreate by turning off the lights in buildings.  Something unknown to me, was the illegalization of abortion except in special cases. According to the this article, http://joongangdaily.joins.com it’s working.  Abortions are down and women are being encouraged to give birth.  However the flip side is illegal risky abortions are on the rise, with potential back alley abortions looming.  But with a nation facing it’s potential implosion, it has to continue it’s efforts to encourage mothers to give birth. Many of the issues that America has faced is in stark contrast to South Korea.  Abortion has been a generally accepted procedure for some time.  If you’ll recall, I mentioned South Korea devalued their children.  But the nation’s problems lie so much deeper.  Being an Asian nation, saving “face” is an important aspect of life.  And being an unwed mother disgraces the family.  Living as a single mother in South Korea is a difficult life.  Most married mothers stay at home to take care of the children.  Being a shunned single mother that has a hard time getting a job (because you are a single mother) and affording child care isn’t like life in America. If we in the states suddenly faced a birthrate crisis, what would the U.S. government do?

    Read the article

  • Oracle Partner Days and Oracle Days are coming to an EMEA city near you!

    - by Javier Puerta
    Oracle Partner Days A new round of Oracle Partner Days is coming to a large number of European cities. These events are exclusive for Oracle partners and will deliver to you real Business return on your OPN membership.You will hear the business opportunities coming from the adoption of the entire Oracle stack, the latest products value propositions and related sales strategy and be able to connect directly with Oracle executives and find new business opportunities with other partners in your region.The EMEA Oracle Partner Days are Local/Regional live events targeting the key contacts in sales and consultancy delivering Oracle strategy, engaging around the several perspectives of the Oracle portfolio, executive keynotes and deep dive Business content-related breakout sessions. The first city will be Frankfurt, on Oct. 29. Check the full list to find an Oracle Partner Day in a city near you. Oracle Days Oracle Days will be hosted after Oracle OpenWorld across EMEA, along October and November. By attending an Oracle Day, customers and partners can: Learn about how to leverage the power of the Oracle stack, by hearing customer case studies about successful business transformation, and by following cross-stack solution tracks within the agenda Discuss key issues for business and IT executives in cloud, big data, social, and mobile solutions, and network with peers who are facing the same challenges Meet Oracle experts and watch live demos of new products Get the latest news from Oracle OpenWorld. See full calendar and cities here

    Read the article

  • What is the breakdown of jobs in game development?

    - by Destry Ullrich
    There's a project I'm trying to start for Indie Game Development; specifically, it's going to be a social networking website that lets developers meet through (It's a secret). One of the key components is showing what skills members have. Question: I need to know what MAJOR game development roles are not represented in the following list, keeping in mind that many specialist roles are being condensed into more broad, generalist roles: Art Animator (Characters, creatures, props, etc.) Concept Artist (2D scenes, environments, props, silhouettes, etc.) Technical Artist (UI artists, typefaces, graphic designers, etc.) 3D Artist (Modeling, rigging, texture, lighting, etc.) Audio Composer (Scores, music, etc.) Sound Engineer (SFX, mood setting, audio implementation, etc.) Voice (Dialog, acting, etc.) Design Creative Director (Initial direction, team management, communications, etc.) Gameplay Designer (Systems, mechanics, control mapping, etc.) World Designer (Level design, aesthetics, game progression, events, etc.) Writer (Story, mythos, dialog, flavor text, etc.) Programming Engine Programming (Engine creation, scripting, physics, etc.) Graphics Engineer (Sprites, lighting, GUI, etc.) Network Engineer (LAN, multiplayer, server support, etc.) Technical Director (I don't know what a technical director would even do.) Post Script: I have an art background, so i'm not familiar with what the others behind game creation actually do. What's missing from this list, and if you feel some things should be changed around how so?

    Read the article

< Previous Page | 109 110 111 112 113 114 115 116 117 118 119 120  | Next Page >