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• SaaS Customer Service Matters

  - by charles.knapp

  You probably know that Oracle CRM On Demand goes beyond contact and transaction tracking by providing valuable real-time insights. Do you know that Oracle CRM On Demand also delivers valuable service to our customers? Don't take my word for it. "Prior to Oracle CRM On Demand, we were too busy looking in the rear view mirror on our sales activities and needed a forward-looking tool to maximize sales and coaching opportunities," said Christian Doelle, Vice President Sales & Marketing, MonierLifetile. "After evaluating other organization's solutions, we found Oracle as the most proven with the real-time reporting and detailed reviews of sales opportunities that helped us to address our blind spots. Additionally, we have found throughout our implementation phase that Oracle's commitment to customer attention and service is incomparable." Learn more here about MonierLifetile's experience with Oracle CRM On Demand.

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• What You Said: Do You Use the Command Line?

  - by Jason Fitzpatrick

  Earlier this week we asked you to sound off with your love (or lack there of) for the command line. You sounded off in force and now we’re back with a comment roundup. It turns out you all pretty much love the command line with that love ranging from not even liking Graphic User Interfaces (GUIs) to using the command line to get serious work done but having a long standing affair with your OS’s GUI. Many of you lamented the poor command line implementation in Windows—especially after you’d had experience with other operation systems. Mike writes: Of course. Some things are easier that was. Like ping and ipconfig. With a strong Unix background I still write and use batch files. It would be nice is the command line included more nice things like grep, sleep, touch. Maybe, someday, Windows will mature into a full OS. What is a Histogram, and How Can I Use it to Improve My Photos?How To Easily Access Your Home Network From Anywhere With DDNSHow To Recover After Your Email Password Is Compromised

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• CMS DITA North America Conference / Agile Doc

  - by ultan o'broin

  I attended and presented, along with a colleague, at the Content Management Strategies DITA North America Conference 2010 in Santa Clara this week. It was touch and go whether I would make it across the Atlantic, but as usual the Irish always got through! Our presentation was about DITA and Writing Patterns, and there was three other presentations from Oracle folks too, all very well delivered and received. The interaction with other companies was superb, and the sparks of innovation that flew as a result left me with three use case ideas for UX investigation and implementation. My colleague had a similar experience. Well worth attending! One of the last sessions was about Authoring in an Agile environment, presented by Julio Vasquez. This was an excellent, common sense, and forthright no-nonsense delivery that made complete sense to me. I'd encourage you, if you are interested in the subject, to check out Julio's white paper on the subject too, available from the SDI website.

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• Programmer performance

  - by RSK

  I am a PHP programmer with 1 year of experience. As I am just starting my career, I am learning a lot of things now. I can say I am a little bit of a perfectionist. When I am assigned a problem I start off by Googling. Then, even when I find a solution, I keep trying for a better one until I find 2-3 options. Then I start learning it and choose the best performing solution. Even though I am learning a lot, this process gets me labeled as a low performer. My questions: As a novice, should I continue to use this learning process and not worry about my performance? Should I focus more on my performance and less on how the code performs?

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• Advancing Code Review and Unit Testing Practice

  - by Graviton

  As a team lead managing a group of developers with no experience ( and see no need) in code review and unit testing, how can you advance code review and unit testing practice? How are you going to create a way so that code review and unit testing to naturally fit into the developer's flow? One of the resistance of these two areas is that "we are always tight on dateline, so no time for code review and unit testing". Another resistance for code review is that we currently don't know how to do it. Should we review the code upon every check-in, or review the code at a specified date?

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• Is Email list "cleaning" a legitimate practice?

  - by user6964

  A client has provided us with an excel spreadsheet of around 10,000 email addresses, names and addresses. They were taken from a CRM used previously. I've been asked to "clean" up this database - such as check for invalid addresses - (email format, existing mailboxes etc). I've done a bit of Googling and came up with a few "Email List Cleaning Services". Here is one such company. Now my question is - does anyone have any experience with this kind of service, and is it a legitimate service? Alternatively, what are my options for "cleaning" this list? I ask as MailChimp, our preferred email marketing tool, will terminate account access if a certain percentage of emails bounce, (and I imagine similar e-shot services operate on the same basis), to comply with anti-spam regulations etc. This is a legitimate cause, although it may sound quite the contrary.

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• SQLAuthority News – Download Whitepaper – Enabling and Securing Data Entry with Analysis Services Writeback

  - by pinaldave

  SQL Server Analysis Service have many features which are commonly requested and many already exists in the system. Security Data Entry is very important feature and SSAS supports writeback feature.  Analysis Services is a tool for aggregating information and providing business users with the ability to analyze and support decision making in their business. By using the built-in writeback feature in Analysis Services, business users can also modify their data points to perform what-if analysis or supplement any existing data. The techniques described in this article derive from the author’s professional experience in the design and development of complex financial analysis applications used by various business groups in a large multinational company. Download Whitepaper Enabling and Securing Data Entry with Analysis Services Writeback. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Documentation, SQL Download, SQL Query, SQL Server, SQL Tips and Tricks, SQL White Papers, T SQL, Technology

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• How often is software speed evident in the eyes of customers?

  - by rwong

  In theory, customers should be able to feel the software performance improvements from first-hand experience. In practice, sometimes the improvements are not noticible enough, such that in order to monetize from the improvements, it is necessary to use quotable performance figures in marketing in order to attract customers. We already know the difference between perceived performance (GUI latency, etc) and server-side performance (machines, networks, infrastructure, etc). How often is it that programmers need to go the extra length to "write up" performance analyses for which the audience is not fellow programmers, but managers and customers?

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• Screenshot Tour: XBMC 11 Eden Rocks Improved iOS Support, AirPlay, and Even a Custom XBMC OS

  - by Jason Fitzpatrick

  XBMC, the wildly popular, free, and robust open-source media center suite, has a new version. XBMC 11 Eden is bursting with new features, improvements, and is even available as a stand-alone XBMC-centric OS. We’re big XBMC fans around here, so you’ll have to excuse us if we gush a little about how great the new XBMC 11 Eden release is. If you’re currently on XBMC 10, you’re in for quite a few treats with this upgrade. If you’ve never used XBMC before, well then, you’re in for a media center experience like you’ve never had one before. Here is what’s new in XBMC 11. How To Be Your Own Personal Clone Army (With a Little Photoshop) How To Properly Scan a Photograph (And Get An Even Better Image) The HTG Guide to Hiding Your Data in a TrueCrypt Hidden Volume

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• Oracle CloudWorld: Social, Mobile, Complete.

  - by Dana Singleterry

  Mobile, social, and cloud are redefining how business gets done. Discover what your company can do to take advantage of these new opportunities and gain a competitive advantage at Oracle CloudWorld. Experience insightful keynotes, real-world case studies, in-depth Q&A sessions, hands-on demos, face-to-face networking, and dedicated tracks for different audiences.In one day, you'll learn how Oracle Cloud can transform your organization. View Streams and Sessions. First event is coming soon: Dubai, UAE, January 15 followed by Los Angeles, US, January 29. Check out all the events around the world and find one that fits your schedule. Register Now!

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• Oracle CloudWorld: Social, Mobile, Complete.

  - by Dana Singleterry

  Mobile, social, and cloud are redefining how business gets done. Discover what your company can do to take advantage of these new opportunities and gain a competitive advantage at Oracle CloudWorld. Experience insightful keynotes, real-world case studies, in-depth Q&A sessions, hands-on demos, face-to-face networking, and dedicated tracks for different audiences. In one day, you'll learn how Oracle Cloud can transform your organization. View Streams and Sessions. First event is coming soon: Dubai, UAE, January 15 followed by Los Angeles, US, January 29. Check out all the events around the world and find one that fits your schedule. Register Now!

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• Web Application Tasks Estimation

  - by Ali

  I know the answer depends on the exact project and its requirements but i am asking on the avarage % of the total time goes into the tasks of the web application development statistically from your own experiance. While developing a web application (database driven) How much % of time does each of the following activities usually takes: -- database creation & all related stored procedures -- server side development -- client side development -- layout settings and designing I know there are lots of great web application developers around here and each one of you have done fair amount of web development and as a result there could be an almost fixed percentage of time going to each of the above activities of web developments for standard projects Update : I am not expecting someone to tell me number of hours i am asking about the average percentage of time that goes on each of the activities as per your experience i.e. server side dev 50%, client side development 20% ,,,,, I repeat there will be lots of cases that differs from the standard depending on the exact requirments of each web application project but here i am asking about Avarage for standard (no special requirment) web project

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• Can i make money with my Android Engine or should I focus on game-making?

  - by Roger Travis

  I have dedicated past few month to developing my own android 2d engine. You can see its description, demo and tutorials here http://www.aboxengine.com/ ( jar files will be up in a day or two ). While working on the engine I believed it to be better then most available alternatives ( such as andengine, etc. ) and that people would love to use it in their games and, hopefully, would give me some royalties. Yet as I started posting about my engine on other forums, it start looking like people are only interested in free/opensource engines. Based on your experience, what do you think, is there some way for me to make money with that engine or should I forget about selling it and more focus on making games with it myself? Thanks!

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• Ogre3D, OGRE_NEW gives editor errors

  - by automaticoo

  Hello Game Developers, I am trying to get more experienced with OGRE3D and I am following the basic tutorials on the website. All the code samples compile just fine. The first time I encountered a "error" was in Basic Tutorurial 3. The code line where visual studio says something is not right is : mTerrainGroup = OGRE_NEW Ogre::TerrainGroup(mSceneMgr, Ogre::Terrain::ALIGN_X_Z, 513, 12000.0f); Visual studio compiles this line but it shows a ugly red line beneath it and on mouse hover it says "#define OGRE_NEW new (FILE, LINE, FUNCTION) Error: no instance of overloaded 'operator new' matches the argument list" or if I mouse hover over Ogre::TerrainGlobalOptions() it says "Error: expected a type specifier". I searched on google but couldn't find my answer. I got about a year c++ experience but that was mainly with the WinSock libarys. Thanks in advance.

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• Cheap, Awesome, Programmer-friendly City in Europe for 1 year Study Hiatus?

  - by Gonjasufi

  Next year I'll be 21. I'll have 3 years of professional experience under my belt (with a one year break as a soldier). I'm planning to take 2 to 3 years off. Instead of going to a university I'm planning to work on personal projects and learn on my own. I'm looking for suggestions of great, cheap, programmer-friendly (e.g. lots of cafes, ordered food, parks, blazing fast internet connection, wifi, lots of people that speak English) cities around the world, (and specifically in Europe as I also have european citizenship). If you can supply with an estimate cost of living for that city, or a site for comparisons that will also be great. edit: I'm living in Tel Aviv, ~20 highest cost of living city in the world, so statistically speaking almost all the cities are cheaper.

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• Web framework for IPad and common desktop browsers?

  - by Chris

  We are developing a web-based, commercial point-of-sale application. We'd like the same web site to work well on an Ipad as well a desktop browsers. We're looking for a web framework that makes the site look good on an IPad, but also makes the site work well in a desktop browser such as Chrome, IE, or Firefox on Windows or a Mac. I found quite a few at 18 Mobile Frameworks and Development Tools for Creating iPhone Apps Most of them, such as JQTouch, help a web site look and act more like a native IPhone application but they don't emphasize the cross platform/browser experience. The exception seems to be Sproutcore, which seems to be a full-fledged javascript MVC application framework. I did have trouble getting some of the demos to work under Chrome, but what did work looks good. What framework(s) have you actually used to develop web sites to work on an Ipad and desktop browser? If you didn't use a framework, how did you get it to work well under both environments?

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• 'Other' Features in a programming language

  - by user12960

  Online (i cant remember where) i saw someone mention he wishes programming language has more built in features for tools like documentation and source control. Now i dont understand what needs to be built in for source control since tools like git (sorry but i dont have much experience with others) has everything i need and is very easy to use. Documentation i can understand, perhaps the ability to generate remote procedures calls from source to some kind of IDL would be cool. But really i dont understand what features a programming language can/should have that isnt tied with code generation and syntax (except the two i mention when it comes to libraries). What ideas do you guys have? What is your wishlist?

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• How much should I charge an hour for freelance iOS development?

  - by Tyler Bell

  I am a fairly competent developer who already holds a job developing iOS applications. This job is through the university which I attend. The producer of the apps that I develop is always trying to set me up with some freelance opportunities to get my work out there and to get me some more work/experience. What is a reasonable price to charge (either hourly or per app)? I'd be working by myself, on my own equipment, from start to finish in the design process. Just wondering what a reasonable price was...I've heard up to $30? Thanks

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• Mass emailing bouncebacks- Sendblaster

  - by Matt

  I am currently using a mass emailer called sendblaster- if anyone has experience using this program for mass emails any help would be fantastic. The program has a feature that allows you to track reads and opens of emails sent, however the problem i have is with delivery failures/bouncebacks. The "manage bouncebacks" feature is very confusing, and appears to be incapable of showing which email addresses have bounced. For some reason the sender address does not receive delivery failures as with other mass email programs that I've used. If anyone knows a way to efficiently manage the delivery failures/bounceback using this program please help! Thanks

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• Do most companies not know how to write software?

  - by SnOrfus

  If you're an active reader here, try to think about how many times you've heard (and even agreed) when someone here has told someone else to start looking for a new job. Personally, I've seen it a lot more than I expected: it's almost starting to sound cliche. I get that there are bound to be a number of companies that are bad at developing software or managing a software project, but it almost seems like it's getting worse and more frequent, maybe we're just hearing from them and not all of the places that have decent work atmospheres/conditions. So I ask: In your experience, and through your developer friends do you find that it is common that companies have bad development environments and if so: Why do you think it's common? What do you think could be done to fix it as a developer, as a manager, as an industry? Do you think it's improving?

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• Protect Data and Save Money? Learn How Best-in-Class Organizations do Both

  - by roxana.bradescu

  Databases contain nearly two-thirds of the sensitive information that must be protected as part of any organization's overall approach to security, risk management, and compliance. Solutions for protecting data housed in databases vary from encrypting data at the application level to defense-in-depth protection of the database itself. So is there a difference? Absolutely! According to new research from the Aberdeen Group, Best-in-Class organizations experience fewer data breaches and audit deficiencies - at lower cost -- by deploying database security solutions. And the results are dramatic: Aberdeen found that organizations encrypting data within their databases achieved 30% fewer data breaches and 15% greater audit efficiency with 34% less total cost when compared to organizations encrypting data within applications. Join us for a live webcast with Derek Brink, Vice President and Research Fellow at the Aberdeen Group, next week to learn how your organization can become Best-in-Class.

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• ODI 12c - Loading Files into Oracle, community post from ToadWorld

  - by David Allan

  There's a complete soup to nuts post from Deepak Vohra on the Oracle community pages of ToadWorld on loading a fixed length file into the Oracle database. This post is interesting from a few fronts; firstly this is the out of the box experience, no specialized KMs so just basic integration from getting the software installed to running a mapping. Also it demonstrates fixed length file integration including how to use the ODI UI to define the fields and pertinent properties.  Check the blog post out below.... http://www.toadworld.com/platforms/oracle/w/wiki/10935.loading-text-file-data-into-oracle-database-12c-with-oracle-data-integrator-12c.aspx Hopefully you also find this useful, many thanks to Deepak for sharing his experiences. You could take this example further and illustrate how to load into Oracle using the LKM File to Oracle via External table knowledge module which will perform much better and also leverage such things as using wildcards for loading many files into the 12c database.

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• 2010 FIFA World Cup Silverlight Smooth Streaming Player with Live Messenger

  - by FernandoCortes

  Finally after weeks of hard work the World Cup Silverlight player is ready to watch the spanish team in action. This Silverlight Player use Smooth Streaming technology, enables adaptive streaming of media to Silverlight and other clients over HTTP. Smooth Streaming provides a high-quality viewing experience that scales massively on content distribution networks, making true HD 1080p media experiences a reality. The player integrate leading social networks such as Microsoft Live Messenger, Twitter and Facebook to chat in a public chat and with your Windows Live Messenger contacts list completely private. All supported on Microsoft Azure in one of the biggest deployments in this platform (350 instances). We integrate Windows Live Messenger with Siverlight using the javascript messenger library, version 3.5. Check out this video, in spanish, where Antón and me explain how to integrate Silverlight and Live Messenger: http://www.channels.com/episodes/show/8900143/-Codecamp-es-2009-Messenger-Cortes-Molleda   Player Uri http://mundial2010.telecinco.es/ (Spanish Television)   Developer & Design Team Antón Molleda (Developer) Luis Guerrero (Developer) Raúl Varela (Designer) Ricardo Acosta (Designer) Fernando Cortés Hierro (myself)

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• Junior developer support

  - by lady_killer

  I am a junior developer in my first work experience after university. I joined the company as PHP developer but I ended up developing using C# and ASP.NET. Right from the start I did not receive any training in C# and I was assigned with ASP projects with quite tight deadlines scoped by Senior developers. The few project hand overs I had from other developers were brief and it looked like I had to discover the system myself, in really short time. This is my first job as web developer and I wonder whether it is normal not to have a kind of mentor to show me how to do things, especially because I am completely new to the technology. Also, do you have idea how to tackle this? As you can imagine, it gets really frustrating! Thank you!

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• Whether to go for part MBA or not [closed]

  - by Santosh singh

  I need your help in knowing more about SP Jain Finance MBA. I am currently working in Singapore as a tech lead having 6.5 year experience in IT, planning to do part time MBA. There are currently 3 specialisation offered- marketing,operations and finance- I am not sure which one to choose. Whether I would be able to find a job in finance after getting MBA degree from SP Jain. Basically I do not forsee any career growth in my present company, so in a fix should I do MBA or go for some specialised course if you suggest.

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