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• Tap Into Tier 1 ERP

  - by Christine Randle

  By: Larry Simcox, Senior Director, Accelerate Corporate Programs     Your customers aren’t satisfied with so-so customer service. Your employees aren’t happy with below average salaries.   So why would you settle for second-rate or tier 2 ERP?   A recent report from Nucleus Research found that usability improvements and rapid implementation tools are simplifying deployments, putting tier 1 enterprise applications well within reach for midsize companies. So how can your business tap into the power of tier 1 ERP? And what are the best ways to manage a deployment?   The Reputation of ERP Implementations Overhauling internal operations and implementing ERP can be a challenging endeavor for organizations of all sizes. Midsize companies often shy away from enterprise-class ERP, fearing complexity, limited resources and perceived challenging deployments. Many forward thinking executives experienced ERP implementations in the late 90s and early 2000s and embrace a strategy to grow their business by investing in a foundation for innovation and growth via ERP modernization projects.   In recent years there has been a strong consumerization of IT with enterprise applications and their delivery methods evolving to become more user-friendly.  Today, usability improvements and modern implementation tools have made top-tier ERP solutions more accessible for growing companies. Nucleus found that because enterprise-class software can now be rapidly deployed, the payback is quicker, the risks are lower, the software is less disruptive and overall, companies can differentiate themselves from their competitors and achieve more success with the advantages these types of systems deliver.   Tapping into the power of tier 1 ERP can be made much easier with Oracle Accelerate solutions. Created by Oracle's expert partners and reviewed by Oracle, Oracle Accelerate solutions are simple to deploy, industry-specific, packaged solutions that provide a fast time to benefit, which means getting the right solution in place quickly, inexpensively with a controlled scope and predictable returns.   How are growing midsize companies successfully deploying tier 1 ERP? According to Nucleus Research, companies can increase success in their tier 1 ERP deployments by limiting customization, planning a rapid go-live, bettering communication across departments, and considering different delivery options. Oracle Accelerate solutions incorporate industry best practices and encourage rapid deployments. And even more, Nucleus found customers deploying tier 1 ERP with Oracle that had used Oracle Business Accelerators, Oracle’s rapid implementation tools, reduced the time to deploy Oracle E-Business Suite by at least 50 percent.   Industrial manufacturer L.H. Dottie is one company that needed ERP with enhanced capabilities to support its growth and streamline business processes. Using out-of-the-box configuration of Oracle E-Business Suite modules (provided by Oracle Business Accelerators and delivered by Oracle Partner C3 Business Solutions), L.H. Dottie was able to speed its implementation and went live in just six and a half months. With tier 1 ERP, the company was able to grow and do its business better, automating a variety of processes, accelerating product delivery and gaining powerful data analysis capabilities that helped drive its business into further regions. See more details about their ERP implementation here.   Tier 1 enterprise-class applications have proven to boost the success of Oracle’s midsize customers. As Nucleus Research iterates, companies poised for growth or seeking to compete against larger competitors absolutely can tap into the power of tier 1 ERP and position themselves as enterprise-class through leveraging Oracle Accelerate solutions.   You can learn more here about The Evolving Business Case for Tier - 1 ERP in Midsize Companies in our exclusive webcast with Nucleus.   ###  

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• The SSIS tuning tip that everyone misses

  - by Rob Farley

  I know that everyone misses this, because I’m yet to find someone who doesn’t have a bit of an epiphany when I describe this. When tuning Data Flows in SQL Server Integration Services, people see the Data Flow as moving from the Source to the Destination, passing through a number of transformations. What people don’t consider is the Source, getting the data out of a database. Remember, the source of data for your Data Flow is not your Source Component. It’s wherever the data is, within your database, probably on a disk somewhere. You need to tune your query to optimise it for SSIS, and this is what most people fail to do. I’m not suggesting that people don’t tune their queries – there’s plenty of information out there about making sure that your queries run as fast as possible. But for SSIS, it’s not about how fast your query runs. Let me say that again, but in bolder text: The speed of an SSIS Source is not about how fast your query runs. If your query is used in a Source component for SSIS, the thing that matters is how fast it starts returning data. In particular, those first 10,000 rows to populate that first buffer, ready to pass down the rest of the transformations on its way to the Destination. Let’s look at a very simple query as an example, using the AdventureWorks database: We’re picking the different Weight values out of the Product table, and it’s doing this by scanning the table and doing a Sort. It’s a Distinct Sort, which means that the duplicates are discarded. It'll be no surprise to see that the data produced is sorted. Obvious, I know, but I'm making a comparison to what I'll do later. Before I explain the problem here, let me jump back into the SSIS world... If you’ve investigated how to tune an SSIS flow, then you’ll know that some SSIS Data Flow Transformations are known to be Blocking, some are Partially Blocking, and some are simply Row transformations. Take the SSIS Sort transformation, for example. I’m using a larger data set for this, because my small list of Weights won’t demonstrate it well enough. Seven buffers of data came out of the source, but none of them could be pushed past the Sort operator, just in case the last buffer contained the data that would be sorted into the first buffer. This is a blocking operation. Back in the land of T-SQL, we consider our Distinct Sort operator. It’s also blocking. It won’t let data through until it’s seen all of it. If you weren’t okay with blocking operations in SSIS, why would you be happy with them in an execution plan? The source of your data is not your OLE DB Source. Remember this. The source of your data is the NCIX/CIX/Heap from which it’s being pulled. Picture it like this... the data flowing from the Clustered Index, through the Distinct Sort operator, into the SELECT operator, where a series of SSIS Buffers are populated, flowing (as they get full) down through the SSIS transformations. Alright, I know that I’m taking some liberties here, because the two queries aren’t the same, but consider the visual. The data is flowing from your disk and through your execution plan before it reaches SSIS, so you could easily find that a blocking operation in your plan is just as painful as a blocking operation in your SSIS Data Flow. Luckily, T-SQL gives us a brilliant query hint to help avoid this. OPTION (FAST 10000) This hint means that it will choose a query which will optimise for the first 10,000 rows – the default SSIS buffer size. And the effect can be quite significant. First let’s consider a simple example, then we’ll look at a larger one. Consider our weights. We don’t have 10,000, so I’m going to use OPTION (FAST 1) instead. You’ll notice that the query is more expensive, using a Flow Distinct operator instead of the Distinct Sort. This operator is consuming 84% of the query, instead of the 59% we saw from the Distinct Sort. But the first row could be returned quicker – a Flow Distinct operator is non-blocking. The data here isn’t sorted, of course. It’s in the same order that it came out of the index, just with duplicates removed. As soon as a Flow Distinct sees a value that it hasn’t come across before, it pushes it out to the operator on its left. It still has to maintain the list of what it’s seen so far, but by handling it one row at a time, it can push rows through quicker. Overall, it’s a lot more work than the Distinct Sort, but if the priority is the first few rows, then perhaps that’s exactly what we want. The Query Optimizer seems to do this by optimising the query as if there were only one row coming through: This 1 row estimation is caused by the Query Optimizer imagining the SELECT operation saying “Give me one row” first, and this message being passed all the way along. The request might not make it all the way back to the source, but in my simple example, it does. I hope this simple example has helped you understand the significance of the blocking operator. Now I’m going to show you an example on a much larger data set. This data was fetching about 780,000 rows, and these are the Estimated Plans. The data needed to be Sorted, to support further SSIS operations that needed that. First, without the hint. ...and now with OPTION (FAST 10000): A very different plan, I’m sure you’ll agree. In case you’re curious, those arrows in the top one are 780,000 rows in size. In the second, they’re estimated to be 10,000, although the Actual figures end up being 780,000. The top one definitely runs faster. It finished several times faster than the second one. With the amount of data being considered, these numbers were in minutes. Look at the second one – it’s doing Nested Loops, across 780,000 rows! That’s not generally recommended at all. That’s “Go and make yourself a coffee” time. In this case, it was about six or seven minutes. The faster one finished in about a minute. But in SSIS-land, things are different. The particular data flow that was consuming this data was significant. It was being pumped into a Script Component to process each row based on previous rows, creating about a dozen different flows. The data flow would take roughly ten minutes to run – ten minutes from when the data first appeared. The query that completes faster – chosen by the Query Optimizer with no hints, based on accurate statistics (rather than pretending the numbers are smaller) – would take a minute to start getting the data into SSIS, at which point the ten-minute flow would start, taking eleven minutes to complete. The query that took longer – chosen by the Query Optimizer pretending it only wanted the first 10,000 rows – would take only ten seconds to fill the first buffer. Despite the fact that it might have taken the database another six or seven minutes to get the data out, SSIS didn’t care. Every time it wanted the next buffer of data, it was already available, and the whole process finished in about ten minutes and ten seconds. When debugging SSIS, you run the package, and sit there waiting to see the Debug information start appearing. You look for the numbers on the data flow, and seeing operators going Yellow and Green. Without the hint, I’d sit there for a minute. With the hint, just ten seconds. You can imagine which one I preferred. By adding this hint, it felt like a magic wand had been waved across the query, to make it run several times faster. It wasn’t the case at all – but it felt like it to SSIS.

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• Old School Wizardry Tip: Batch File Comments

  - by jkauffman

  Johnny, the Endangered Keyboard-Driven Windows User Some of my proudest, obscure Windows tricks are losing their relevance. I know I’m not alone. Keyboard shortcuts are going the way of the dodo. I used to induce fearful awe by slapping Ctrl+Shift+Esc in front of the lowly, pedestrian Windows users. No windows key on the keyboard? No problem: Ctrl+Esc. No menu key on the keyboard: Shift+F10. I am also firmly planted in the habit of closing windows with the Alt+Space menu (Alt+Space, C); and I harbor a brooding, slow=growing list of programs that fail to support this correctly (that means you, Paint.NET). Every time a new version of windows comes out, the support for some of these minor time-saving habits get pared out. Will I complain publicly? Nope, I know my old ways should be axed to conserve precious design energy. In fact, I disapprove of fierce un-intuitiveness for the sake of alleged productivity. Like vim, for example. If you approach a program after being away for 5 years, having to recall encyclopedic knowledge is a flaw. The RTFM disciples have lost. Anyway, some of the items in my arsenal of goofy time-saving tricks are still relevant today. I wanted to draw attention to one that’s stood the test of time. Remember Batch Files? Yes, it’s true, batch files are fading faster than the world of print. But they're not dead yet. I still run into some situations where I opt to use batch files. They are still relevant for build processes, or just various development workflow tools. Sure, there’s powershell, but there’s that stupid Set-ExecutionPolicy speed bump standing in your way; can you really spare the time to A) hunt down that setting on all machines affected and/or B) make futile efforts to convince your coworkers/boss that the hassle was worth it? When possible, I prefer the batch file wild card. And whenever I return to batch files, I end up researching some of the unintuitive aspects such as parameters, quote handling, and ERRORLEVEL. But I never have to remember to use “REM” for comment lines, because there’s a cleaner way to do them! Double Colon For Eye-Friendly Comments Here is a very simple batch file, with pretty much minimal content: @ECHO OFF SETLOCAL REM This is a comment ECHO This batch file doesn’t do much If you code on a daily basis, this may be more suitable to your eyes: @ECHO OFF SETLOCAL :: This is a comment ECHO This batch file doesn’t do much Works great! I imagine I find it preferable due to the similarity to comments in other situations: // or ;  or # I’ve often make visual pseudo-line breaks in my code, and this colon-based syntax works wonders: @ECHO OFF SETLOCAL :: Do stuff ECHO Doing Stuff :::::::::::::::::::::::::::: :: Do more stuff ECHO This batch file doesn’t do much Not only is it more readable, but there’s a slight performance benefit. The batch file engine sees this as an invalid line label and immediately reads the following line. Use that fact to your advantage if this trick leads you into heated nerd debate. Two Pitfalls to Avoid Be aware of that there are a couple situations where this hack will fail you. It most likely won’t be a problem unless you’re getting really sophisticated with your batch files. Pitfall #1: Inline comments @ECHO OFF SETLOCAL IF EXIST C:\SomeFile.txt GOTO END ::This will fail :END Unfortunately, this fails. You can only have whitespace to the left of your comments. Pitfall #2: Code Blocks @ECHO OFF SETLOCAL IF EXIST C:\SomeFile.txt (         :: This will fail         ECHO HELLO ) Code blocks, such as if statements and for loops, cannot contain these comments. This is ultimately due to the fact that entire code blocks are processed as a single line. I originally learned this from Rob van der Woude’s site. He goes into more depth about the behavior of the pitfalls as well, if you are interested in further details. I hope this trick earns you serious geek rep!

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• Latest News on Service, Field Service and Depot Repair Products

  - by LuciaC

  Service and Depot Repair Customer Advisory Boards (CAB) In November 2012 the Service and Depot Repair CAB joined together for a combined meeting at Oracle HQ in Redwood Shores, California to discuss all the latest news in the Oracle Service, Field Service and Depot Repair products.  Over four days attendees shared their experiences with implementing and using these EBS CRM products and heard details of recent enhancements and future product plans direct from Development. You can access all the Oracle presentations via Doc ID 1511768.1.  Here are just some of the highlights: Field Service: Next Generation Dispatch Center Endeca Integration Case Study: Oracle Sun Field Service implementation. Mobile Field Service: New capabilities for technician-facing applications Service: Integration with Oracle Projects New Teleservice enhancements Spares Management: Supplier Warranty External Repair Execution Oracle Knowledge (Inquira) Introduction for Service Organizations If you weren't at the CAB, take a look at these presentations for great information about what's new and what's coming up in these products. 12.1.3++ Features for Field Service, Mobile Field Service, Spares Management, FSTP & Advanced Scheduler In June 2012 the R12.1.3++ patches were released for Field Service, Mobile Field Service, FSTP and Advanced Scheduler.  These patches contain new and updated functionality for these CRM Service suite modules.  New functionality includes: Field Service/FSTP/MFS: Support for Transfer Parts across subinventories in different organizations Validation to ensure Installed Item matches Returned Item MFS Wireless - Support fro Special Address Creation MFS Wireless - Enhanced Debrief Flow Advanced Scheduler Scheduler UI - Display of Spares Sourcing Information Auto Commit (Release) Tasks by Territory Dispatch Center UI - Display Spare Parts Arrival Information Spares Management Enhancements to the Task Reassignment Process Enhancements to the Parts Requirements UI Supply Chain Enhancements to allow filtering of ship methods from source location by distance. Check the following notes for more details and relevant patch numbers:Doc ID 1463333.1 - Oracle Field Service Release Notes, Release 12.1.3++Doc ID 1452470.1 - Field Service Technician Portal 12.1.3++ New FeaturesDoc ID 1463066.1 - Oracle Advanced Scheduler Release Notes, Release 12.1.3++ Doc ID 1463335.1 - Oracle Spares Management Release Notes, Release 12.1.3++ Doc ID 1463243.1 - Oracle Mobile Field Service Release Notes, Release 12.1.3++

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• Learn How to Deliver a Superior Customer Experience

  - by steve.diamond

  That's right. Irene Ng, internationally acclaimed Oracle Web TV superstar, is hitting the Web airwaves again with a highly informative webcast! Tune in to hear Irene interview Steve Fearon, Oracle Vice President of CRM, Europe, Middle East and Africa, and explore how traditional CRM is converging with social networking and mobile technologies to deliver superior customer experiences that drive increased revenue and customer advocacy. And for you folks on the U.S. West Coast who REALLY like to get a jump on your day, we've got even better news. This Web TV event is taking place on June 17th at 2:00 a.m. Pacific time. But remember that for our friends in Central Europe, that is 11:00 a.m. CET. But we'll all be able to view a replay of this Webcast for those of us not awake for the original airing. So sign up now.

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• Attunity Oracle CDC Solution for SSIS - Beta

  We in no way work for Attunity but we were asked to test drive a beta version of their Oracle CDC solution for SSIS.  Everybody should know that moving more data than you need to takes too much time and uses resources that may better be employed doing something else.  Change data Capture is a technology that is designed to help you identify only the data that has had something done to it and you can therefore move only what is needed.  Microsoft have implemented this exact functionality into SQL server 2008 and I really like it there.  Attunity though are doing it on Oracle. DISCLAIMER: This is a BETA release and some of the parts are a bit ugly/difficult to work with.  The idea though is definitely right and the product once working does exactly what it says on the tin.  They have always been helpful to me when I have had a problem with the product and if that continues then beta testing pain should be eased somewhat. In due course I am going to be doing some videos around me using the product.  If you use Oracle and SSIS then give it a go. Here is their product description.   Attunity is a Microsoft SQL Server technology partner and the creator of the Microsoft Connectors for Oracle and Teradata, currently available in SQL Server 2008 Enterprise Edition. Attunity released a beta version of the Attunity Oracle-CDC for SSIS, a product that integrates continually changing Oracle data into SSIS, efficiently and in real-time. Attunity designed the product and integrated it into SSIS to create the simple creation of change data capture (CDC) solutions, accelerate implementation time, and reduce resources and costs. They also utilize log-based CDC so the solution has minimal impact on the Oracle source system. You can use the product to implement enterprise-class data replication, synchronization, and real-time business intelligence (BI) and data warehousing projects, quickly and efficiently, leveraging their existing SQL Server investments and resource skills. Attunity architected the product specifically for the Microsoft SSIS developer community and the product is available for both SQL Server 2005 and SQL Server 2008. It offers the following key capabilities: · Log-based, non-intrusive Oracle CDC · Full integration into SSIS and the Business Intelligence Developer Studio · Automatic generation of SSIS packages for CDC as well as full-loads of Oracle data · Filtering of Oracle tables and columns at the source · Monitoring and control of CDC processing Click to learn more and download the beta.

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• Oracle Open World 2012 is Here!

  - by thatjeffsmith

  Just a quick post today and then probably not much more until next week. Speaking, running hands on labs, meets and greets, and trying to keep up with folks like @oraclenerd means I won’t have much time to write until I get home from San Francisco. Wanted to give a quick shout out to my co-worker and partner-in-Product Management-crime, Ashley Chen this morning. She signed me up for a run across the Golden Gate and back with @bamcgill a few months ago…mostly with my permission. The only thing was, I didn’t run at the time, and that’s basically a 5k. But having goals is good. And yesterday I met a big goal of mine – not looking stupid trying to run across the Golden Gate Bridge. Ok, I did the run and mabye looked a little bit stupid. Ashley, Barry, and I Pre-Run Perfect weather and no fog to cloud the view! So the pre-show fun is over and now it’s time for the show fun to begin. At Oracle Open World? Come by our demo pods. We’re with the other Database folks in the back right-hand corner. We’ll have folks on hand to talk and show Oracle SQL Developer, Oracle SQL Developer Data Modeler, Migrations, and Oracle APEX Listener. Oracle SQL Developer Demo Pod I have the full schedule of SQL Developer presentations and hands on labs here. I know there’s a lot of news on tap this week in the world of Oracle, and we’ll start talking more about it soon. So be sure to subscribe to my feed if you don’t want to miss any of my posts. And I promise not to post any more pictures me. Speaking of pictures, thanks to @dmcghan – or as I call him, ‘Dan the Man’ for running with us and being our official portrait photographer! If you don’t follow him, he’s a great fountain of knowledge in the Oracle APEX world and is one of our ACEs.

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• Selling On Demand

  - by andrea.mulder

  In May 2010, eSilicon management began evaluating providers for a new CRM system - vetting a variety of CRM offerings. Using a rating system that scored vendors according to marketing, sales, services, features, usability, implementation time, and cost, the team chose Oracle CRM On Demand for the project. "Overall, Oracle CRM On Demand was the best system that was able to address all our pain points," says Janet Ang, senior applications developer and project manager of the CRM implementation at eSilicon. Read Selling On Demand, a feature article in the February 2011 issue of Profit Magazine, and find out how eSilicon achieved:Easy Implementation and Adoption Sales and Management Benefits High Productivity for Tech

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• TIP: Half Size Triangular Matrix

  Learn about a technique that allows you to use half the data storage when you have a symmetric distance matrix or other similar triangular matrix.

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• February OTN Member Offers

  - by Cassandra Clark

  This month we have a lot of NEW book discounts and another from Oracle Store. See full list below or go right to OTN Member Discount Page to get codes. Books Discounts - Apress Offers - 25% off eBooks bought @ apress.com. Book of the Month - Pro Oracle Database 11g Administration. Pearson - 35% off and free shipping in US C# 4.0 Unleashed Multicore Application Programming Oracle Press - 40% off and sample chapters of following titles. Oracle Streams 11g Data Replication JavaFX, A Beginner's Guide Oracle CRM on Demand Embedded Analytics Oracle CRM On Demand Combined Analyses Packt Publishing - 20% off print and 45% off ebook of below Oracle APEX titles. Oracle APEX 4.0 Cookbook Oracle Application Express 4.0 with Ext JS Oracle Application Express 3.2 - The Essentials and More Oracle Application Express Forms Converter Manning - 40% off all formats of books below: • The Joy of Clojure • Specification by Example  Manning is also offering a book excerpt and 42% off all formats of the following titles: • Portlets in Action • Tuscany SCA in Action                                                                   Oracle Store - OTN Member Exclusive: 15% off Oracle Open Office Enterprise Edition at Oracle Store To get discount codes please visit the OTN Member Discount Page.

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• 2013 U.S. GAAP Financial Reporting Taxonomy Available for Public Review and Comment

  - by Theresa Hickman

  FASB recently released the proposed 2013 U.S. GAAP Reporting Taxonomy. Comments are due October 29, 2012 to be finalized and published early 2013.  The proposed 2013 U.S. GAAP taxonomy and instructions on how to submit comments are available at the FASB’s XBRL page. In previous blog entries, I talked about how Oracle Hyperion Disclosure Management supports the latest taxonomy, enabling financial managers to easily comply with the latest filing requirements. The taxonomy is a list of computer-readable tags in XBRL that allows companies to annotate the voluminous financial data that is included in typical long-form financial statements and related footnote disclosures. The tags allow computers to automatically search for, assemble, and process data so it can be readily accessed and analyzed by investors, analysts, journalists, and regulators. You do not have to have Oracle Hyperion Financial Management, used for consolidating financial results, to generate XBRL. You just need Oracle Hyperion Disclosure Management to generate XBRL instance documents from financial applications, such as Oracle E-Business Suite, Oracle PeopleSoft, Oracle JD Edwards EnterpriseOne, and Oracle Fusion General Ledger. To generate XBRL tags and complete SEC filings using your existing financial applications with Oracle Hyperion Disclosure Management, here are the steps: Download the XBRL taxonomy from the SEC or XBRL Website into Hyperion Disclosure Management to create a company taxonomy. Publish financial statements from the general ledger to Microsoft Excel or Microsoft Word. Create the SEC filing in the Microsoft programs and perform the XBRL tag mapping in Oracle Hyperion Disclosure Management. Ensure that the SEC filing meets XBRL and SEC EDGAR Filer Manual validation requirements. Validate and submit the company taxonomy and XBRL instance document to the SEC. Get more details about Oracle Hyperion Disclosure Management.

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• What could be the Java successor Oracle wants to invest in?

  - by deamon

  I've read that Oracle wants to invest into another language than Java: "On the other hand, Oracle has been particularly supportive of alternative JVM languages. Adam Messinger ( http://www.linkedin.com/in/adammessinger ) was pretty blunt at the JVM Languages Summit this year about Java the language reaching it's logical end and how Oracle is looking for a 'higher level' language to 'put significant investment into.'" But what language could be the one Oracle wants to invest in? Is there another candidate than Scala?

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• Exadata ROI cases

  - by Javier Puerta

  The following cases illustrate the type of ROI benefits that customers can obtain from their investment in Exadata infrastructure. Australian Finance Group will achieve a 42% ROI by and break even in three years by consolidating Oracle E-Business Suite and Siebel applications on Oracle Exadata.  Read the ROI case at: http://www.oracle.com/us/corporate/customers/afg-1-exadata-cs-1354807.pdf In addition to this study, there are Oracle Exadata Mainstay ROI Case Studies for the following: Merck -Pharma, Oracle Exadata Achieves Fivefold Performance Increase for Critical Product Research Platform Turkcell Accelerates Reporting Tenfold, Saves on Storage and Energy Costs with Consolidated Oracle Exadata Platform

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• Managing Social Relationships for the Enterprise – Part 1

  - by Michael Hylton

  By Reggie Bradford, Senior Vice President, Oracle  Today, Mark Hurd, President of Oracle, Thomas Kurian, Executive Vice President of Oracle and I discussed the strategic importance of how social media is impacting the enterprise and how it is changing the way customers, prospects employees and investors interact with brands worldwide.  Oracle understands that the consumer is in control and as such, brands must evolve and change to meet growing needs. In addition, according to social media thought leader and Analyst from Altimeter Group, Jeremiah Owyang, companies now average 178 corporate-owned social media accounts. When Oracle added leading social marketing, listening analytics and development tools from Vitrue, Collective Intellect and Involver to its Oracle’s Cloud Services Suite we went beyond providing a single set of tools. We developed an entire framework to include a comprehensive social relationship management suite to help companies move beyond the social enterprise and achieve the social-enabled enterprise.  The fundamental shift from transaction to engagement means that enterprises need not only a social strategy, but should also ensure that the information and data received from social initiatives flow back to marketing, sales, support and service. Doing so enables companies to deliver a proactive and compelling experience and provides analytics to turn engagement into opportunity – and ultimately that opportunity into revenue.  On September 13, 2012, I am delighted to sit down with Jeremiah to further the discussion about how enterprises are addressing social media strategies and managing content.  In addition, we will be taking your questions after the webinar via Twitter (@Oracle, @ReggieBradford, @cfinn, @jowyang). Use #oracle and #socbiz to submit questions and follow the conversation. I look forward to speaking with you and answering your questions online.  For more information about becoming a social-enabled enterprise, visit www.oracle.com/social. And don’t miss the insights of other social business thought leaders at www.oracle.com/goto/socialbusiness.

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• Security and the Mobile Workforce

  - by tobyehatch

  Now that many organizations are moving to the BYOD philosophy (bring your own devices), security for phones and tablets accessing company sensitive information is of paramount importance. I had the pleasure to interview Brian MacDonald, Principal Product Manager for Oracle Business Intelligence (BI) Mobile Products, about this subject, and he shared some wonderful insight about how the Oracle Mobile Security Tool Kit is addressing mobile security and doing some pretty cool things.  With the rapid proliferation of phones and tablets, there is a perception that mobile devices are a security threat to corporate IT, that mobile operating systems are not secure, and that there are simply too many ways to inadvertently provide access to critical analytic data outside the firewall. Every day, I see employees working on mobile devices at the airport, while waiting for their airplanes, and using public WIFI connections at coffee houses and in restaurants. These methods are not typically secure ways to access confidential company data. I asked Brian to explain why. “The native controls for mobile devices and applications are indeed insufficiently secure for corporate deployments of Business Intelligence and most certainly for businesses where data is extremely critical - such as financial services or defense - although it really applies across the board. The traditional approach for accessing data from outside a firewall is using a VPN connection which is not a viable solution for mobile. The problem is that once you open up a VPN connection on your phone or tablet, you are creating an opening for the whole device, for all the software and installed applications. Often the VPN connection by itself provides insufficient encryption – if any – which means that data can be potentially intercepted.” For this reason, most organizations that deploy Business Intelligence data via mobile devices will only do so with some additional level of control. So, how has the industry responded? What are companies doing to address this very real threat? Brian explained that “Mobile Device Management (MDM) and Mobile Application Management (MAM) software vendors have rapidly created solutions for mobile devices that provide a vast array of services for controlling, managing and establishing enterprise mobile usage policies. On the device front, vendors now support full levels of encryption behind the firewall, encrypted local data storage, credential management such as federated single-sign-on as well as remote wipe, geo-fencing and other risk reducing features (should a device be lost or stolen). More importantly, these software vendors have created methods for providing these capabilities on a per application basis, allowing for complete isolation of the application from the mobile operating system. Finally, there are tools which allow the applications themselves to be distributed through enterprise application stores allowing IT organizations to manage who has access to the apps, when updates to the applications will happen, and revoke access after an employee leaves. So even though an employee may be using a personal device, access to company data can be controlled while on or near the company premises. So do the Oracle BI mobile products integrate with the MDM and MAM vendors? Brian explained that our customers use a wide variety of mobile security vendors and may even have more than one in-house. Therefore, Oracle is ensuring that users have a choice and a mechanism for linking together Oracle’s BI offering with their chosen vendor’s secure technology. The Oracle BI Mobile Security Toolkit, which is a version of the Oracle BI Mobile HD application, delivered through the Oracle Technology Network (OTN) in its component parts, helps Oracle users to build their own version of the Mobile HD application, sign it with their own enterprise development certificates, link with their security vendor of choice, then deploy the combined application through whichever means they feel most appropriate, including enterprise application stores.  Brian further explained that Oracle currently supports most of the major mobile security vendors, has close relationships with each, and maintains strong partnerships enabling both Oracle and the vendors to test, update and release a cooperating solution in lock-step. Oracle also ensures that as new versions of the Oracle HD application are made available on the Apple iTunes store, the same version is also immediately made available through the Security Toolkit on OTN.  Rest assured that as our workforce continues down the mobile path, company sensitive information can be secured.  To listen to the entire podcast, click here. To learn more about the Oracle BI Mobile HD, click  here To learn more about the BI Mobile Security Toolkit, click here 

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• Solaris 11 SRU / Update relationship explained, and blackout period on delivery of new bug fixes eliminated

  - by user12244672

  Relationship between SRUs and Update releases As you may know, Support Repository Updates (SRUs) for Oracle Solaris 11 are released monthly and are available to customers with an appropriate support contract.  SRUs primarily deliver bug fixes.  They may also deliver low risk feature enhancements. Solaris Update are typically released once or twice a year, containing support for new hardware, new software feature enhancements, and all bug fixes available at the time the Update content was finalized.  They also contain a significant number of new bug fixes, for issues found internally in Oracle and complex customer bug fixes which  require significant "soak" time to ensure their efficacy prior to release. Changes to SRU and Update Naming Conventions We're changing the naming convention of Update releases from a date based format such as Oracle Solaris 10 8/11 to a simpler "dot" version numbering, e.g. Oracle Solaris 11.1. Oracle Solaris 11 11/11 (i.e. the initial Oracle Solaris 11 release) may be referred to as 11.0. SRUs will simply be named as "dot.dot" releases, e.g. Oracle Solaris 11.1.1, for SRU1 after Oracle Solaris 11.1. Many Oracle products and infrastructure tools such as BugDB and MOS are tailored towards this "dot.dot" style of release naming, so these name changes align Oracle Solaris with these conventions. No Blackout Periods on Bug Fix Releases The Oracle Solaris 11 release process has been enhanced to eliminate blackout periods on the delivery of new bug fixes to customers. Previously, Oracle Solaris Updates were a superset of all preceding bug fix deliveries.  This made for a very simple update message - that which releases later is always a superset of that which was delivered previously. However, it had a downside.  Once the contents of an Update release were frozen prior to release, the release of new bug fixes for customer issues was also frozen to maintain the Update's superset relationship. Since the amount of change allowed into the final internal builds of an Update release is reduced to mitigate risk, this throttling back also impacted the release of new bug fixes to customers. This meant that there was effectively a 6 to 9 week hiatus on the release of new bug fixes prior to the release of each Update.  That wasn't good for customers awaiting critical bug fixes. We've eliminated this hiatus on the delivery of new bug fixes in Oracle Solaris 11 by allowing new bug fixes to continue to be released in SRUs even after the contents of the next Update release have been frozen. The release of SRUs will remain contiguous, with the first SRU released after the Update release effectively being a superset of both the the Update release and all preceding SRUs*.  That is, later SRUs are supersets of the content of previous SRUs. Therefore, the progression path from the final SRUs prior to the Update release is to the first SRU after the Update release, rather than to the Update release itself. The timeline / logical sequence of releases can be shown as follows: Updates: 11.0                                                11.1                               11.2     etc.                  \                                                         \                                    \ SRUs:       11.0.1, 11.0.2,...,11.0.12, 11.0.13, 11.1.1, 11.1.2,...,11.1.x, 11.2.1, etc. For example, for systems with Oracle Solaris 11 11/11 SRU12.4 or later installed, the recommended update path is to Oracle Solaris 11.1.1 (i.e. SRU1 after Solaris 11.1) or later rather than to the Solaris 11.1 release itself.  This will ensure no bug fixes are "lost" during the update. If for any reason you do wish to update from SRU12.4 or later to the 11.1 release itself - for example to update a test system - the instructions to do so are in the SRU12.4 README, https://updates.oracle.com/Orion/Services/download?type=readme&aru=15564533 For systems with Oracle Solaris 11 11/11 SRU11.4 or earlier installed, customers can update to either the 11.1 release or any 11.1 SRU as both will be supersets of their current version. Please do read the README of the SRU you are updating to, as it will contain important installation instructions which will save you time and effort. *Nerdy details: SRUs only contain the latest change delta relative to the Update on which they are based.  Their dependencies will, however, effectively pull in the Update content.  Customers maintaining a local Repo (e.g. behind their firewall), need to add both the 11.1 content and the relevant SRU content to their Repo, to enable the SRU's dependencies to be resolved.  Both will be available from the standard Support Repo and from MOS.  This is no different to existing SRUs for Oracle Solaris 11.0, whereby you may often get away with using just the SRU content to update, but the original 11.0 content may be needed in the Repo to resolve dependencies.

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• Tip: Annotate PDFs With KDE's Okular

  KDE document reader Okular doesn't just read multiple document formats; it also allows you to add annotations to files as you read them.

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• Eliminating Downtime During Database Upgrades: A Customer Case Study

  - by irem.radzik(at)oracle.com

  Planned outages, such as database, OS, hardware upgrades and migrations, are a fact of life. Even though they are "planned" and many of them are performed during "off business hours", they can still interrupt operations-- especially for global operations and online businesses. For this reason many IT organizations postpone these critical infrastructure improvement projects, which in turn result in delays in advancing business operations. This week, on Thursday January 13th, we will host a free webcast on this topic, and will feature Oracle GoldenGate's customer Atmos Energy. Atmos Energy implemented Oracle GoldenGate for eliminating downtime during their database upgrade from Oracle Database 8.1.7 to Oracle Database 11.1.0.7. Jos Francis, Lead DBA for Atmos, and Ronald Nedd, Sr. DBA for Atmos, will be presenting their database upgrade project and their solution architecture. Join us at this live webcast and hear from our customer and product management how to eliminate planned outages with Oracle GoldenGate's real-time, heterogeneous data replication capabilities.

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• More on PHP and Oracle 11gR2 Improvements to Client Result Caching

  - by christopher.jones

  Oracle 11.2 brought several improvements to Client Result Caching. CRC is way for the results of queries to be cached in the database client process for reuse.  In an Oracle OpenWorld presentation "Best Practices for Developing Performant Application" my colleague Luxi Chidambaran had a (non-PHP generated) graph for the Niles benchmark that shows a DB CPU reduction up to 600% and response times up to 22% faster when using CRC. Sometimes CRC is called the "Consistent Client Cache" because Oracle automatically invalidates the cache if table data is changed.  This makes it easy to use without needing application logic rewrites. There are a few simple database settings to turn on and tune CRC, so management is also easy. PHP OCI8 as a "client" of the database can use CRC.  The cache is per-process, so plan carefully before caching large data sets.  Tables that are candidates for caching are look-up tables where the network transfer cost dominates. CRC is really easy in 11.2 - I'll get to that in a moment.  It was also pretty easy in Oracle 11.1 but it needed some tiny application changes.  In PHP it was used like: $s = oci_parse($c, "select /*+ result_cache */ * from employees"); oci_execute($s, OCI_NO_AUTO_COMMIT); // Use OCI_DEFAULT in OCI8 <= 1.3 oci_fetch_all($s, $res); I blogged about this in the past.  The query had to include a specific hint that you wanted the results cached, and you needed to turn off auto committing during execution either with the OCI_DEFAULT flag or its new, better-named alias OCI_NO_AUTO_COMMIT.  The no-commit flag rule didn't seem reasonable to me because most people wouldn't be specific about the commit state for a query. Now in Oracle 11.2, DBAs can now nominate tables for caching, either with CREATE TABLE or ALTER TABLE.  That means you don't need the query hint anymore.  As well, the no-commit flag requirement has been lifted.  Your code can now look like: $s = oci_parse($c, "select * from employees"); oci_execute($s); oci_fetch_all($s, $res); Since your code probably already looks like this, your DBA can find the top queries in the database and simply tune the system by turning on CRC in the database and issuing an ALTER TABLE statement for candidate tables.  Voila. Another CRC improvement in Oracle 11.2 is that it works with DRCP connection pooling. There is some fine print about what is and isn't cached, check the Oracle manuals for details.  If you're using 11.1 or non-DRCP "dedicated servers" then make sure you use oci_pconnect() persistent connections.  Also in PHP don't bind strings in the query, although binding as SQLT_INT is OK.

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• SSIS Debugging Tip: Using Data Viewers

  - by Jim Giercyk

  When you have an SSIS package error, it is often very helpful to see the data records that are causing the problem.  After all, if your input has 50,000 records and 1 of them has corrupt data, it can be a chore.  Your execution results will tell you which column contains the bad data, but not which record…..enter the Data Viewer. In this scenario I have created a truncation error.  The input length of [lastname] is 50, but the output table has a length of 15.  When it runs, at least one of the records causes the package to fail.     Now what?  We can tell from our execution results that there is a problem with [lastname], but we have no idea WHICH record?     Let’s identify the row that is actually causing the problem.  First, we grab the oft’ forgotten Row Count shape from our toolbar and connect it to the error output from our input query.  Remember that in order to intercept errors with the error output, you must redirect them.     The Row Count shape requires 1 integer variable.  For our purposes, we will not reference the variable, but it is still required in order for the package to run.  Typically we would use the variable to hold the number of rows in the table and refer back to it later in our process.  We are simply using the Row Count as a “Dead End” for errors.  I called my variable RowCounter.  To create a variable, with no shapes selected, right-click on the background and choose Variable.     Once we have setup the Row Count shape, we can right-click on the red line (error output) from the query, and select Data Viewers.  In the popup, we click the add button and we will see this:     There are other fancier options we can play with, but for now we just want to view the output in a grid.  WE select Grid, then click OK on all of the popup windows to shut them down.  We should now see a grid with a pair of glasses on the error output line.     So, we are ready to catch the error output in a grid and see that is causing the problem!  This time when we run the package, it does not fail because we directed the error to the Row Count.  We also get a popup window showing the error record in a grid.  If there were multiple errors we would see them all.     Indeed, the [lastname] column is longer than 15 characters.  Notice the last column in the grid, [Error Code – Description].  We knew this was a truncation error before we added the grid, but if you have worked with SSIS for any length of time, you know that some errors are much more obscure.  The description column can be very useful under those circumstances! Data viewers can be used any time we want to see the data that is actually in the pipeline;  they stop the package temporarily until we shut them.  Also remember that the Row Count shape can be used as a “Dead End”.  It is useful during development when we want to see the output from a dataflow, but don’t want to update a table or file with the data.  Data viewers are an invaluable tool for both development and debugging.  Just remember to REMOVE THEM before putting your package into production

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• Suspend computer on idle if CPU usage is low (windows tip)

  How to combine Windows Scheduler, PStools and a small custom program to suspend your computer on idle if CPU usage is low

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• Creating a New XML Publisher Report Using an Existing EBS Purchasing Report

  - by Annemarie Provisero

  ADVISOR WEBCAST: Creating a New XML Publisher Report Using an Existing EBS Purchasing Report PRODUCT FAMILY: EBS - Procurement November 22, 2011 at 9:00 am EST, 12:00 pm, Mid-Atlantic Standard Time, 2:00 pm London, 4:00 pm, Egypt Time This one-hour session is recommended for technical and functional users who want to try and create their own reports in Purchasing based on existing (seeded) oracle report. TOPICS WILL INCLUDE: Introduction to XML Publisher Oracle BI Publisher Desktop Setup and Process Demo References A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services. Click here to register for this session ------------------------------------------------------------------------------------------------------------- The above webcast is a service of the E-Business Suite Communities in My Oracle Support. For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.Click here to visit the E-Business Communities in My Oracle Support Note that all links require access to My Oracle Support.

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• Tip: 5 Easy Steps to a Remote Linux Desktop

  Juliet Kemp shows us how set up a remote graphical Linux desktop in five steps, using Virtual Network Computing (VNC).

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• getting bone base and tip positions from a transform matrix?

  - by ddos

  I need this for a Blender3d script, but you don't really need to know Blender to answer this. I need to get bone head and tip positions from a transform matrix read from a file. The position of base is the location part of the matrix, length of the bone (distance from base to tip) is the scale, position of the tip is calculated from the scale (distance from bone base) and rotation part of the matrix. So how to calculate these? bone.base([x,y,z]) # x,y,z - floats bone.tip([x,y,z])

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• Today's Links (6/28/2011)

  - by Bob Rhubart

  Connecting People, Processes, and Content: An Online Event | Brian Dirking Dirking shares information on an Oracle Online Forum coming up on July 19. Social Relationships don't count until they count | Steve Jones "It's actually the interactions that matter to back up the social experience rather than the existence of a social link," says Jones. ORACLENERD: KScope 11: Cary Millsap Commenting on Cary Millsap's KScope presentation on Agile, Oracle ACE Chet Justice says, "I fight with methodology on a daily basis, mostly resulting in me hitting my head against the closest wall." The Sage Kings of Antiquity | Richard Veryard "Given that the empirical evidence for enterprise architecture is fairly weak, anecdotal and inconclusive, we are still more dependent than we might like on the authority of experts," says Veryard, "whether this be semi-anonymous committees (such as TOGAF) or famous consultants (such as Zachman)." Oracle Business Intelligence Blog: New BI Mobile Demos "These are short videos that showcase some of the capabilities in our mobile app," says Abhinav Agarwal. "One focuses on the Oracle BI platform, while the other showcases what is possible with the mobile app accessing Oracle Business Intelligence Applications, like Financial Analytics." MySQL HA Events in the UK, Germany & France | Oracle's MySQL Blog Oracle is running MySQL High Availability breakfast seminars in London (June 29), Düsseldorf (July 13) and Paris (September 7). "During these free seminars, we will review the various options and technologies at your disposal to implement highly available and highly scalable MySQL infrastructures, as well as best practices in terms of architectures," says Bertrand Matthelié. VENNSTER BLOG: User Experience in Fusion apps "When I heard about the Fusion Applications User Experience efforts, I was skeptical," says Oracle ACE Director Lonneke Dikmans of Vennster "My view of Oracle and User Experience has changed drastically today." Power Your Cloud with Oracle Fusion Middleware Running in over 50 cities across the globe, this event is aimed at Architects, IT Managers, and technical leaders like you who are using Fusion Middleware or trying to learn more about middleware in the context of Cloud computing.

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