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• Clustering for Mere Mortals (Pt2)

  - by Geoff N. Hiten

  Planning. I could stop there and let that be the entirety post #2 in this series.  Planning is the single most important element in building a cluster and the Laptop Demo Cluster is no exception.  One of the more awkward parts of actually creating a cluster is coordinating information between Windows Clustering and SQL Clustering.  The dialog boxes show up hours apart, but still have to have matching and consistent information. Excel seems to be a good tool for tracking these settings.  My workbook has four pages: Systems, Storage, Network, and Service Accounts.  The systems page looks like this:   Name Role Software Location East Physical Cluster Node 1 Windows Server 2008 R2 Enterprise Laptop VM West Physical Cluster Node 2 Windows Server 2008 R2 Enterprise Laptop VM North Physical Cluster Node 3 (Future Reserved) Windows Server 2008 R2 Enterprise Laptop VM MicroCluster Cluster Management Interface N/A Laptop VM SQL01 High-Performance High-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM SQL02 High-Performance Standard-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM SQL03 Standard-Performance High-Security Instance SQL Server 2008 Enterprise Edition x64 SP1 Laptop VM Note that everything that has a computer name is listed here, whether physical or virtual. Storage looks like this: Storage Name Instance Purpose Volume Path Size (GB) LUN ID Speed Quorum MicroCluster Cluster Quorum Quorum Q: 2     SQL01Anchor SQL01 Instance Anchor SQL01Anchor L: 2     SQL02Anchor SQL02 Instance Anchor SQL02Anchor M: 2     SQL01Data1 SQL01 SQL Data SQL01Data1 L:\MountPoints\SQL01Data1 2     SQL02Data1 SQL02 SQL Data SQL02Data1 M:\MountPoints\SQL02Data1       Starting at the left is the name used in the storage array.  It is important to rename resources at each level, whether it is Storage, LUN, Volume, or disk folder.  Otherwise, troubleshooting things gets complex and difficult.  You want to be able to glance at a resource at any level and see where it comes from and what it is connected to. Networking is the same way:   System Network VLAN  IP Subnet Mask Gateway DNS1 DNS2 East Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 East Heartbeat Cluster2   255.255.255.0       West Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 West Heartbeat Cluster2   255.255.255.0       North Public Cluster1 10.97.230.x(DHCP) 255.255.255.0 10.97.230.1 10.97.230.1 10.97.230.1 North Heartbeat Cluster2   255.255.255.0       SQL01 Public Cluster1 10.97.230.x(DHCP) 255.255.255.0       SQL02 Public Cluster1 10.97.230.x(DHCP) 255.255.255.0       One hallmark of a poorly planned and implemented cluster is a bunch of "Local Network Connection #n" entries in the network settings page.  That lets me know that somebody didn't care about the long-term supportabaility of the cluster.  This can be critically important with Hyper-V Clusters and their high NIC counts.  Final page:   Instance Service Name Account Password Domain OU SQL01 SQL Server SVCSQL01 Baseline22 MicroAD Service Accounts SQL01 SQL Agent SVCSQL01 Baseline22 MicroAD Service Accounts SQL02 SQL Server SVC_SQL02 Baseline22 MicroAD Service Accounts SQL02 SQL Agent SVC_SQL02 Baseline22 MicroAD Service Accounts SQL03 (Future) SQL Server SVC_SQL03 Baseline22 MicroAD Service Accounts SQL03 (Future) SQL Agent SVC_SQL03 Baseline22 MicroAD Service Accounts             Installation Account           administrator            Yes.  I write down the account information.  I secure the file via NTFS, but I don't want to fumble around looking for passwords when it comes time to rebuild a node. Always fill out the workbook COMPLETELY before installing anything.  The whole point is to have everything you need at your fingertips before you begin.  The install experience is so much better and more productive with this information in place.

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• Oracle Fusion Procurement Designed for User Productivity

  - by Applications User Experience

  Sean Rice, Manager, Applications User Experience Oracle Fusion Procurement Design Goals In Oracle Fusion Procurement, we set out to create a streamlined user experience based on the way users do their jobs. Oracle has spent hundreds of hours with customers to get to the heart of what users need to do their jobs. By designing a procurement application around user needs, Oracle has crafted a user experience that puts the tools that people need at their fingertips. In Oracle Fusion Procurement, the user experience is designed to provide the user with information that will drive navigation rather than requiring the user to find information. One of our design goals for Oracle Fusion Procurement was to reduce the number of screens and clicks that a user must go through to complete frequently performed tasks. The requisition process in Oracle Fusion Procurement (Figure 1) illustrates how we have streamlined workflows. Oracle Fusion Self-Service Procurement brings together billing metrics, descriptions of the order, justification for the order, a breakdown of the components of the order, and the amount—all in one place. Previous generations of procurement software required the user to navigate to several different pages to gather all of this information. With Oracle Fusion, everything is presented on one page. The result is that users can complete their tasks in less time. The focus is on completing the work, not finding the work. Figure 1. Creating a requisition in Oracle Fusion Self-Service Procurement is a consumer-like shopping experience. Will Oracle Fusion Procurement Increase Productivity? To answer this question, Oracle sought to model how two experts working head to head—one in an existing enterprise application and another in Oracle Fusion Procurement—would perform the same task. We compared Oracle Fusion designs to corresponding existing applications using the keystroke-level modeling (KLM) method. This method is based on years of research at universities such as Carnegie Mellon and research labs like Xerox Palo Alto Research Center. The KLM method breaks tasks into a sequence of operations and uses standardized models to evaluate all of the physical and cognitive actions that a person must take to complete a task: what a user would have to click, how long each click would take (not only the physical action of the click or typing of a letter, but also how long someone would have to think about the page when taking the action), and user interface changes that result from the click. By applying standard time estimates for all of the operators in the task, an estimate of the overall task time is calculated. Task times from the model enable researchers to predict end-user productivity. For the study, we focused on modeling procurement business process task flows that were considered business or mission critical: high-frequency tasks and high-value tasks. The designs evaluated encompassed tasks that are currently performed by employees, professional buyers, suppliers, and sourcing professionals in advanced procurement applications. For each of these flows, we created detailed task scenarios that provided the context for each task, conducted task walk-throughs in both the Oracle Fusion design and the existing application, analyzed and documented the steps and actions required to complete each task, and applied standard time estimates to the operators in each task to estimate overall task completion times. The Results The KLM method predicted that the Oracle Fusion Procurement designs would result in productivity gains in each task, ranging from 13 percent to 38 percent, with an overall productivity gain of 22.5 percent. These performance gains can be attributed to a reduction in the number of clicks and screens needed to complete the tasks. For example, creating a requisition in Oracle Fusion Procurement takes a user through only two screens, while ordering the same item in a previous version requires six screens to complete the task. Modeling user productivity has resulted not only in advances in Oracle Fusion applications, but also in advances in other areas. We leveraged lessons learned from the KLM studies to establish products like Oracle E-Business Suite (EBS). New user experience features in EBS 12.1.3, such as navigational improvements to the main menu, a Google-type search using auto-suggest, embedded analytics, and an in-context list of values tool help to reduce clicks and improve efficiency. For more information about KLM, refer to the Measuring User Productivity blog.

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• Add Social Elements to Your Gmail Contacts with Rapportive

  - by Matthew Guay

  Would you like to discover more about your contacts?  Xobni is a great tool for this in Outlook, and thanks to a small plugin for Gmail, you can get similar functionality right from your favorite webmail app. Setup Rapportive on Your Gmail Browse to the Rapportive site (link below), and click install to add it to your browser.  Rapportive currently only supports Firefox and Google Chrome.  In this test, we installed it on Google Chrome.  Notice that Chrome warns Rapportive may access your private data from Gmail, though Rapportive says that they only use this data securely on your computer or their servers. Next time you log into Gmail, open a message to see the new Rapportive sidebar.  Click Log in to get started. Choose if you want to let Rapportive to access your data. Finally, choose whether to stay logged into Rapportive or to log out when you log out of Gmail.   Using Rapportive Now, when you open an email, you should see more information about your contact on the right side of the message where you usually see Google AdSense ads. You may see an avatar, short bio, and links to their social networks.  You can add notes about a contact also, which lets you use Rapportive as a CRM. You may see more information on some contacts.  Here we see a contact that shows recent Tweets and links to several social networks. Take Rapportive Further You can add more features to Rapportive with Raplets, which are small extensions that add more information or CRM functionality.  To add these, click the Rapportive button on the top of Gmail, and select Add Raplets to Rapportive. Find a Raplet you want, and click Add This. A popup will open to give you more information about the Raplet; click the Add button at the bottom if you still want it. And, if you’re wish to close Rapportive without logging out of Gmail, click the Rapportive link in Gmail and select Log out. Conclusion Whether you want to find out more about your contacts or keep track of notes about them, Rapportive is a great way to do this from Gmail.  With tools like this, Gmail gets a bit more powerful and feels more like a desktop application. If you would like this type of functionality in Outlook, check out our article on how to power up Outlook’s search and contacts with Xobni. Add Rapportive to Gmail Similar Articles Productive Geek Tips How to Import Gmail Contacts Into Outlook 2007Enhance Your Gmail Account in ChromeFigure out which Online accounts are selling your email to spammersAdd Social Bookmarking (Digg This!) Links to your Wordpress BlogFix for New Contact Group Button Not Displaying in Vista TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows Easily Search Food Recipes With Recipe Chimp Tech Fanboys Field Guide Check these Awesome Chrome Add-ons iFixit Offers Gadget Repair Manuals Online Vista style sidebar for Windows 7 Create Nice Charts With These Web Based Tools

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• Who should ‘own’ the Enterprise Architecture?

  - by Michael Glas

  I recently had a discussion around who should own an organization’s Enterprise Architecture. It was spawned by an article titled “Busting CIO Myths” in CIO magazine1 where the author interviewed Jeanne Ross, director of MIT's Center for Information Systems Research and co-author of books on enterprise architecture, governance and IT value.In the article Jeanne states that companies need to acknowledge that "architecture says everything about how the company is going to function, operate, and grow; the only person who can own that is the CEO". "If the CEO doesn't accept that role, there really can be no architecture."The first question that came up when talking about ownership was whether you are talking about a person, role, or organization (there are pros and cons to each, but in general, I like to assign accountability to as few people as possible). After much thought and discussion, I came to the conclusion that we were answering the wrong question. Instead of talking about ownership we were talking about responsibility and accountability, and the answer varies depending on the particular role of the organization’s Enterprise Architecture and the activities of the enterprise architect(s).Instead of looking at just who owns the architecture, think about what the person/role/organization should do. This is one possible scenario (thanks to Bob Covington): The CEO should own the Enterprise Strategy which guides the business architecture. The Business units should own the business processes and information which guide the business, application and information architectures. The CIO should own the technology, IT Governance and the management of the application and information architectures/implementations. The EA Governance Team owns the EA process.  If EA is done well, the governance team consists of both IT and the business. While there are many more roles and responsibilities than listed here, it starts to provide a clearer understanding of ‘ownership’. Now back to Jeanne’s statement that the CEO should own the architecture. If you agree with the statement about what the architecture is (and I do agree), then ultimately the CEO does need to own it. However, what we ended up with was not really ownership, but more statements around roles and responsibilities tied to aspects of the enterprise architecture. You can debate the semantics of ownership vs. responsibility and accountability, but in the end the important thing is to come to a clearer understanding that is easily communicated (and hopefully measured) around the question “Who owns the Enterprise Architecture”.The next logical step . . . create a RACI matrix that details the findings . . . but that is a step that each organization needs to do on their own as it will vary based on current EA maturity, company culture, and a variety of other factors. Who ‘owns’ the Enterprise Architecture in your organization? 1 CIO Magazine Article (Busting CIO Myths): http://www.cio.com/article/704943/Busting_CIO_Myths Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Why Cornell University Chose Oracle Data Masking

  - by Troy Kitch

  One of the eight Ivy League schools, Cornell University found itself in the unfortunate position of having to inform over 45,000 University community members that their personal information had been breached when a laptop was stolen. To ensure this wouldn’t happen again, Cornell took steps to ensure that data used for non-production purposes is de-identified with Oracle Data Masking. A recent podcast highlights why organizations like Cornell are choosing Oracle Data Masking to irreversibly de-identify production data for use in non-production environments. Organizations often copy production data, that contains sensitive information, into non-production environments so they can test applications and systems using “real world” information. Data in non-production has increasingly become a target of cyber criminals and can be lost or stolen due to weak security controls and unmonitored access. Similar to production environments, data breaches in non-production environments can cost millions of dollars to remediate and cause irreparable harm to reputation and brand. Cornell’s applications and databases help carry out the administrative and academic mission of the university. They are running Oracle PeopleSoft Campus Solutions that include highly sensitive faculty, student, alumni, and prospective student data. This data is supported and accessed by a diverse set of developers and functional staff distributed across the university. Several years ago, Cornell experienced a data breach when an employee’s laptop was stolen.  Centrally stored backup information indicated there was sensitive data on the laptop. With no way of knowing what the criminal intended, the university had to spend significant resources reviewing data, setting up service centers to handle constituent concerns, and provide free credit checks and identity theft protection services—all of which cost money and took time away from other projects. To avoid this issue in the future Cornell came up with several options; one of which was to sanitize the testing and training environments. “The project management team was brought in and they developed a project plan and implementation schedule; part of which was to evaluate competing products in the market-space and figure out which one would work best for us.  In the end we chose Oracle’s solution based on its architecture and its functionality.” – Tony Damiani, Database Administration and Business Intelligence, Cornell University The key goals of the project were to mask the elements that were identifiable as sensitive in a consistent and efficient manner, but still support all the previous activities in the non-production environments. Tony concludes,  “What we saw was a very minimal impact on performance. The masking process added an additional three hours to our refresh window, but it was well worth that time to secure the environment and remove the sensitive data. I think some other key points you can keep in mind here is that there was zero impact on the production environment. Oracle Data Masking works in non-production environments only. Additionally, the risk of exposure has been significantly reduced and the impact to business was minimal.” With Oracle Data Masking organizations like Cornell can: Make application data securely available in non-production environments Prevent application developers and testers from seeing production data Use an extensible template library and policies for data masking automation Gain the benefits of referential integrity so that applications continue to work Listen to the podcast to hear the complete interview.  Learn more about Oracle Data Masking by registering to watch this SANS Institute Webcast and view this short demo.

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• Autoscaling in a modern world&hellip;. last chapter

  - by Steve Loethen

  As we all know as coders, things like logging are never important.  Our code will work right the first time.  So, you can understand my surprise when the first time I deployed the autoscaling worker role to the actual Azure fabric, it did not scale.  I mean, it worked on my machine.  How dare the datacenter argue with that.  So, how did I track down the problem?  (turns out, it was not so much code as lack of the right certificate)  When I ran it local in the developer fabric, I was able to see a wealth of information.  Lots of periodic status info every time the autoscalar came around to check on my rules and decide to act or not.  But that information was not making it to Azure storage.  The diagnostics were not being transferred to where I could easily see and use them to track down why things were not being cooperative.  After a bit of digging, I discover the problem.  You need to add a bit of extra configuration code to get the correct information stored for you.  I added the following to my app.config: Code Snippet <system.diagnostics>     <sources>         <source name="Autoscaling General"switchName="SourceSwitch"           switchType="System.Diagnostics.SourceSwitch" >         <listeners>           <add name="AzureDiag" />             <remove name="Default"/>         </listeners>       </source>         <source name="Autoscaling Updates"switchName="SourceSwitch"           switchType="System.Diagnostics.SourceSwitch" >         <listeners>           <add name="AzureDiag" />             <remove name="Default"/>         </listeners>       </source>     </sources>     <switches>       <add name="SourceSwitch"           value="Verbose, Information, Warning, Error, Critical" />     </switches>     <sharedListeners>       <add type="Microsoft.WindowsAzure.Diagnostics.DiagnosticMonitorTraceListener,Microsoft.WindowsAzure.Diagnostics, Version=1.0.0.0, Culture=neutral,PublicKeyToken=31bf3856ad364e35" name="AzureDiag"/>     </sharedListeners>     <trace>       <listeners>         <add             type="Microsoft.WindowsAzure.Diagnostics.DiagnosticMonitorTraceListener,Microsoft.WindowsAzure.Diagnostics, Version=1.0.0.0, Culture=neutral,PublicKeyToken=31bf3856ad364e35" name="AzureDiagnostics">           <filter type="" />         </add>       </listeners>     </trace>   </system.diagnostics> Suddenly all the rich tracing info I needed was filling up my storage account.  After a few cycles of trying to attempting to scale, I identified the cert problem, uploaded a correct certificate, and away it went.  I hope this was helpful.

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• Oracle WebCenter: Extending Oracle Applications & Oracle Fusion Applications

  - by kellsey.ruppel(at)oracle.com

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";} -- Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";}We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how the new release of Oracle WebCenter extends Oracle Applications and Fusion Applications.When we talk about the new release of Oracle WebCenter, we really emphasize to customers that they can leverage their existing investments and benefit from WebCenter’s Complete, Open and Integrated platform. To summarize what we mean here, Oracle WebCenter is:COMPLETEComprehensive platform for Portals/Websites, Composite Applications with integrated Social/Collaboration services and Content Management infrastructureOPENStandards support improves reuse of existing resources and extends the value of existing systemsINTEGRATEDImplicit integration with Oracle Applications, Oracle Fusion Applications & other enterprise applicationsWith all the existing enterprise applications in Oracle’s application portfolio, in the new release of WebCenter we’ve got a set of pre-built catalogs that customers can use directly to get at all the portlet resources certified and available from Oracle.  It provides customers with a ready-to-use view of their application resources.  And since WebCenter provides seamless support for building these portlets/components in a professional IDE like JDeveloper or from within a Browser, developers and business analysts can quickly assemble the information they require for their existing application investment.  In addition, we’ve taken all the user flows and patterns that we’ve learned in building Fusion Applications and focused on making it dramatically easier to use tools to create reusable application UI components. In this way, one team in the organization using an application can share their components with other teams.  And more importantly, the new team can make changes to the component without breaking the original component.  When tied to enterprise applications, this capability is extremely powerful.  This is what Oracle means when they talk about Enterprise Mashups.  And finally, we’ve provided an innovative way to go well beyond traditional “on the glass” integration by enabling business transactions for the existing applications direct integration using activity streams. This delivers aggregated and “on time” delivery of information to the business users based on what‘s happening in the enterprise that is relevant to their particular job function.  Most importantly, it ties into the personalization interactions discussed earlier so that it can help target information to you directly based on past interactions.  Application integration is key to making businesses function more efficiently with these new Enterprise 2.0 technologies.Keep checking back this week as we share more information on how WebCenter is the most complete, open and integrated modern user experience platform and show key ways WebCenter can extend Oracle Applications & Oracle Fusion Applications.

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• Lies, damned lies, and statistics Part 2

  - by Maria Colgan

  There was huge interest in our OOW session last year on Managing Optimizer Statistics. It seems statistics and the maintenance of them continues to baffle people. In order to help dispel the mysteries surround statistics management we have created a two part white paper series on Optimizer statistics.  Part one of this series was released in November last years and describes in detail, with worked examples, the different concepts of Optimizer statistics. Today we have published part two of the series, which focuses on the best practices for gathering statistics, and examines specific use cases including, the fears that surround histograms and statistics management of volatile tables like Global Temporary Tables. Here is a quick look at the Introduction and the start of the paper. You can find the full paper here. Happy Reading! Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman","serif";} Introduction The Oracle Optimizer examines all of the possible plans for a SQL statement and picks the one with the lowest cost, where cost represents the estimated resource usage for a given plan. In order for the Optimizer to accurately determine the cost for an execution plan it must have information about all of the objects (table and indexes) accessed in the SQL statement as well as information about the system on which the SQL statement will be run. This necessary information is commonly referred to as Optimizer statistics. Understanding and managing Optimizer statistics is key to optimal SQL execution. Knowing when and how to gather statistics in a timely manner is critical to maintaining acceptable performance. This whitepaper is the second of a two part series on Optimizer statistics. The first part of this series, Understanding Optimizer Statistics, focuses on the concepts of statistics and will be referenced several times in this paper as a source of additional information. This paper will discuss in detail, when and how to gather statistics for the most common scenarios seen in an Oracle Database. The topics are · How to gather statistics · When to gather statistics · Improving the efficiency of gathering statistics · When not to gather statistics · Gathering other types of statistics How to gather statistics The preferred method for gathering statistics in Oracle is to use the supplied automatic statistics-gathering job. Automatic statistics gathering job The job collects statistics for all database objects, which are missing statistics or have stale statistics by running an Oracle AutoTask task during a predefined maintenance window. Oracle internally prioritizes the database objects that require statistics, so that those objects, which most need updated statistics, are processed first. The automatic statistics-gathering job uses the DBMS_STATS.GATHER_DATABASE_STATS_JOB_PROC procedure, which uses the same default parameter values as the other DBMS_STATS.GATHER_*_STATS procedures. The defaults are sufficient in most cases. However, it is occasionally necessary to change the default value of one of the statistics gathering parameters, which can be accomplished by using the DBMS_STATS.SET_*_PREF procedures. Parameter values should be changed at the smallest scope possible, ideally on a per-object bases. You can find the full paper here. Happy Reading! +Maria Colgan

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• Knowledge Management Feedback

  - by Robert Schweighardt

  Did you know that you can provide feedback on Knowledge Management (KM) articles? It's nice to read a technical article that is well-written, the grammar and spelling are correct, the information is up to date, concise, to the point, easy to understand and it flows from one paragraph to another.  And though we always strive for a well-written article, it doesn't always come out that way. Knowledge Management articles are written by Oracle Support Engineers and we welcome your feedback.  Providing feedback helps to improve Oracle's Knowledge Base.  If you're reading a KM article and you have a comment, please let us know about it.  Maybe it's just to fix a spelling or grammatical error.  Maybe there's a broken link that needs to be fixed.  Maybe it's a suggestion to provide additional information.  Maybe the article contains incorrect information.  Maybe some information in the article is outdated.  Maybe something is not clear in the article.  Whatever it is, we want to hear about it.  We value your input! When you provide feedback it goes directly to the owner of the article.  The owner carefully reviews the comment and decides whether or not to implement it.  Most comments are implemented and we strive to implement them within a week!  For those comments that are not implemented, there is normally a good reason.  It may not be feasible to implement the suggestion or the suggestion may not be correct.  We don't take the decision lightly! So how do you provide feedback? Providing feedback on a KM article depends on whether you're a customer or an Oracle Employee. Customer 1. In the upper right hand corner of the article, click on the little +/- Rate this document icon: Note: The grayed out Comments (0) link will only show a number when there are open comments that are still being evaluated. 2. In the Article Rating window, complete as many of the following optional fields as you like and then click the Send Rating button: Rate the article as Excellent, Good or Poor Specify whether the article helped you or not Specify the ease of finding the article Provide whatever comments you have Employee The interface for Oracle Employees is a little bit different, there are more options. 1. The +/- Rate this document icon is also available to employees and is identical to what the customers have.  Please see Customer section above. 2. The Show document comments link shows all comments that have ever been submitted for the article 3. Employees have an additional way to submit a comment.  Click on the little + Add Comment icon: 4. Fill out the Add Comment fields and click the Add Comment button: We look forward to your feedback!

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• Oracle WebCenter: Common User Experience Architecture

  - by kellsey.ruppel(at)oracle.com

  You may remember that the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  In previous weeks we've provided an overview of Oracle WebCenter and discussed some of the other key goals and this week, we'll focus on how the new release of Oracle WebCenter delivers a Common User Experience Architecture.When Oracle talks about a Common User Experience Architecture, it really focuses on a core set of areas.  First, the way that information is accessed needs to be consistent and extensible so that as requirements change, the applications don't need to be rewritten for every change. Second, this information access layer needs to be securely accessible to any application, site, or any other channel that needs to leverage this information.  Third, there needs to be a consistent presentation layout, Oracle calls it a UI shell, so that all resources can fit together in a useable, productive way.  Fourth, there needs to be a common set of design patterns for how different menus, features, and services fit into this UI Shell for broad and productive usability.  Fifth, there needs to be a set of design patterns for the individual services that plug into this UI shell so that end users can move from one module of the application to another without new learning.  Finally, all of these layers need to be customizable in an easy way that insulates IT from patching and upgrading problems and allows the business owners the agility to quickly change with the market conditions.As Oracle has already announced, we will release our next generation of enterprise applications called Oracle Fusion Applications.  We have thousands of developers building these applications that all had different programming tool experience and UI design experience.  We've educated over 6,000 developers building Oracle Fusion Applications to leverage these Common User Experience Architecture patterns to speed their learning curve of the new Java standards as well as SOA principles to deliver a revolutionary new set of applications.  You could imagine the big challenge with getting all these developers with different backgrounds and different UI design skills to deliver a completely integrated application user experience.  This is why Oracle invested heavily in designing this Common User Experience Architecture, based on Oracle WebCenter and the Oracle Application Development Framework (ADF).  It pulls together the best practices and design patterns that Oracle development required in order to bring Fusion Applications to market and Oracle WebCenter is the user experience layer that all of this is surfaced through.  In this way, customers can quickly brand a deployment for new partnerships without having to redevelop a new site.  Or they can quickly add new options to the UI Shell to enable their line of business managers to quickly adapt to a new competitive product.  And with the core integration of the activities to produce a Business Activity Stream, customers are able to stay on top of all their key business actions when they happen as they happen and more importantly, the system can recommend actions or resources to help act on these activities.And we've authored this whole set of design patterns for Oracle development to take advantage of in delivering Fusion Applications.  We're also applying these design patterns to our existing eBusiness Suite, Peoplesoft, Siebel, and JD Edwards applications so that they can tie in the exact same way that Fusion Applications has been brought together.  This will provide customers with a complete Common User Experience Architecture for their entire ecosystem of applications within their enterprise whether they are from Oracle, another vender, or custom built applications. And this is all provided in the new release of Oracle WebCenter.  These design patterns cover elements around delivering a complete, aggregated menu of all the capabilities that their role allows independent of which application they are trying to access.   It means that as they move from one application to another, they will have a consistent user experience.  And if they are using an Oracle application, any customizations that are made to the application are preserved and managed through upgrades and patches.Be sure to check back this week as we share more information and resources on Oracle's Common User Experience Architecture.

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• InfoPath 2010 Form Design and Web Part Deployment

  - by JKenderdine

  In January I had the pleasure to speak at SharePoint Saturday Virginia Beach.  I presented a session on InfoPath 2010 forms design which included some of the basics of Forms Design, description of some of the new options with InfoPath 2010 and SharePoint 2010, and other integration possibilities.  Included below is the information presented as well as the solution to create the demo: First thing you need to understand is what the difference is between an InfoPath List form and a Form Library Form?  SharePoint List Forms:  Store data directly in a SharePoint list.  Each control (e.g. text box) in the form is bound to a column in the list. SharePoint list forms are directly connected to the list, which means that you don’t have to worry about setting up the publish and submit locations. You also do not have the option for back-end code. Form Library Forms:  Store data in XML files in a SharePoint form library.  This means they are more flexible and you can do more with them.  For example, they can be configured to save drafts and submit to different locations. However, they are more complex to work with and require more decisions to be made during configuration.  You do have the option of back-end code with these type of forms. Next steps: You need to create your File Architecture Plan.  Plan the location for the saved template – both Test and Production (This is pretty much a given, but just in case - Always make sure to have a test environment) Plan for the location of the published template Then you need to document your Form Template Design Plan.  Some questions to ask to gather your requirements: What will the form be designed to do? Will it gather user information? Will it display data from a data source? Do we need to show different views to different users? What do we base this on? How will it be implemented for the users? Browser or Client based form Site collection content type – Published through Central Admin Form Library – Published directly to form library So what are the requirements for this template?  Business Card Request Form Template Design Plan Gather user information and requirements for card Pull in as much user information as possible. Use data from the user profile web services as a data source Show and hide fields as necessary for requirements Create multiple views – one for those submitting the form and another view for the executive assistants placing the orders. Browser based form integrated into SharePoint team site Published directly to form library The form was published through Central Administration and incorporated into the site as a content type. Utilizing the new InfoPath Web part, the form is integrated into the page and the users can complete the form directly from within that page. For now, if you are interested in the final form XSN, contact me using the Contact link above.   I will post soon with the details on how the form was created and how it integrated the requirements detailed above.

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• Bridging Two Worlds: Big Data and Enterprise Data

  - by Dain C. Hansen

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The big data world is all the vogue in today’s IT conversations. It’s a world of volume, velocity, variety – tantalizing us with its untapped potential. It’s a world of transformational game-changing technologies that have already begun to alter the information management landscape. One of the reasons that big data is so compelling is that it’s a universal challenge that impacts every one of us. Whether it is healthcare, financial, manufacturing, government, retail - big data presents a pressing problem for many industries: how can so much information be processed so quickly to deliver the ‘bigger’ picture? With big data we’re tapping into new information that didn’t exist before: social data, weblogs, sensor data, complex content, and more. What also makes big data revolutionary is that it turns traditional information architecture on its head, putting into question commonly accepted notions of where and how data should be aggregated processed, analyzed, and stored. This is where Hadoop and NoSQL come in – new technologies which solve new problems for managing unstructured data. And now for some worst practices that I'd recommend that you please not follow: Worst Practice Lesson 1: Throw away everything that you already know about data management, data integration tools, and start completely over. One shouldn’t forget what’s already running in today’s IT. Today’s Business Analytics, Data Warehouses, Business Applications (ERP, CRM, SCM, HCM), and even many social, mobile, cloud applications still rely almost exclusively on structured data – or what we’d like to call enterprise data. This dilemma is what today’s IT leaders are up against: what are the best ways to bridge enterprise data with big data? And what are the best strategies for dealing with the complexities of these two unique worlds? Worst Practice Lesson 2: Throw away all of your existing business applications … because they don’t run on big data yet. Bridging the two worlds of big data and enterprise data means considering solutions that are complete, based on emerging Hadoop technologies (as well as traditional), and are poised for success through integrated design tools, integrated platforms that connect to your existing business applications, as well as and support real-time analytics. Leveraging these types of best practices translates to improved productivity, lowered TCO, IT optimization, and better business insights. Worst Practice Lesson 3: Separate out [and keep separate] your big data sandboxes from all the current enterprise IT systems. Don’t mix sand among playgrounds. We didn't tell you that you wouldn't get dirty doing this. Correlation between the two worlds is key. The real advantage to analyzing big data comes when you can correlate it with the existing data in your data warehouse or your current applications to make sense of the larger patterns. If you have not followed these worst practices 1-3 then you qualify for the first step of our journey: bridging the two worlds of enterprise data and big data. Over the next several weeks we’ll be discussing this topic along with several others around big data as it relates to data integration. We welcome you to join us in the conversation by following us on twitter on #BridgingBigData or download our latest white paper and resource kit: Big Data and Enterprise Data: Bridging Two Worlds.

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• ORA-4031 Troubleshooting

  - by [email protected]

    QUICKLINK: Note 396940.1 Troubleshooting and Diagnosing ORA-4031 Error Note 1087773.1 : ORA-4031 Diagnostics Tools [Video]   Have you observed an ORA-04031 error reported in your alert log? An ORA-4031 error is raised when memory is unavailable for use or reuse in the System Global Area (SGA).  The error message will indicate the memory pool getting errors and high level information about what kind of allocation failed and how much memory was unavailable.  The challenge with ORA-4031 analysis is that the error and associated trace is for a "victim" of the problem.   The failing code ran into the memory limitation, but in almost all cases it was not part of the root problem.    Looking for the best way to diagnose? When an ORA-4031 error occurs, a trace file is raised and noted in the alert log if the process experiencing the error is a background process.   User processes may experience errors without reports in the alert log or traces generated.   The V$SHARED_POOL_RESERVED view will show reports of misses for memory over the life of the database. Diagnostics scripts are available in Note 430473.1 to help in analysis of the problem.  There is also a training video on using and interpreting the script data Note 1087773.1. 11g DiagnosabilityStarting with Oracle Database 11g Release 1, the Diagnosability infrastructure was introduced which places traces and core files into a location controlled by the DIAGNOSTIC_DEST initialization parameter when an incident, such as an ORA-4031 occurs. For earlier versions, the trace file will be written to either USER_DUMP_DEST (if the error was caught in a user process) or BACKGROUND_DUMP_DEST (if the error was caught in a background process like PMON or SMON). The trace file contains vital information about what led to the error condition.  Note 443529.1 11g Quick Steps to Package and Send Critical Error Diagnostic Information to Support[Video]Oracle Configuration Manager (OCM)Oracle Configuration Manager (OCM) works with My Oracle Support to enable proactive support capability that helps you organize, collect and manage your Oracle configurations.Oracle Configuration Manager Quick Start GuideNote 548815.1: My Oracle Support Configuration Management FAQ Note 250434.1: BULLETIN: Learn More About My Oracle Support Configuration Manager    Common Causes/Solutions The ORA-4031 can occur for many different reasons.  Some possible causes are: SGA components too small for workload Auto-tuning issues Fragmentation due to application design Bug/leaks in memory allocationsFor more on the 4031 and how this affects the SGA, see Note 396940.1 Troubleshooting and Diagnosing ORA-4031 Error Because of the multiple potential causes, it is important to gather enough diagnostics so that an appropriate solution can be identified.  However, most commonly the cause is associated with configuration tuning.   Ensuring that MEMORY_TARGET or SGA_TARGET are large enough to accommodate workload can get around many scenarios.  The default trace associated with the error provides very high level information about the memory problem and the "victim" that ran into the issue.   The data in the default trace is not going to point to the root cause of the problem. When migrating from 9i to 10g and higher, it is necessary to increase the size of the Shared Pool due to changes in the basic design of the shared memory area. Note 270935.1 Shared pool sizing in 10gNOTE: Diagnostics on the errors should be investigated as close to the time of the error(s) as possible.  If you must restart a database, it is not feasible to diagnose the problem until the database has matured and/or started seeing the problems again. Note 801787.1 Common Cause for ORA-4031 in 10gR2, Excess "KGH: NO ACCESS" Memory Allocation ***For reference to the content in this blog, refer to Note.1088239.1 Master Note for Diagnosing ORA-4031 

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• New Management Console in Java SE Advanced 8u20

  - by Erik Costlow-Oracle

  Java SE 8 update 20 is a new feature release designed to provide desktop administrators with better control of their managed systems. The release notes for 8u20 are available from the public JDK release notes page. This release is not a Critical Patch Update (CPU). I would like to call attention to two noteworthy features of Oracle Java SE Advanced, the commercially supported version of Java SE for enterprises that require both support and specialized tools. The new Advanced Management Console provides a way to monitor and understand client systems at scale. It allows organizations to track usage and more easily create and manage client configuration like Deployment Rule Sets (DRS). DRS can control execution of tracked applications as well as specify compatibility of which application should use which Java SE installation. The new MSI Installer integrates into various desktop management tools, making it easier to customize and roll out different Java SE versions. Advanced Management Console The Advanced Management Console is part of Java SE Advanced designed for desktop administrators, whose users need to run many different Java applications. It provides usage tracking for those Applet & Web Start applications to help identify them for guided DRS creation. DRS can then be verified against the tracked data, to ensure that end-users can run their application against the appropriate Java version with no prompts. Usage tracking also has a different definition for Java SE than it does for most software applications. Unlike most applications where usage can be determined by a simple run-count, Java is a platform used for launching other applications. This means that usage tracking must answer both "how often is this Java SE version used" and "what applications are launched by it." Usage Tracking One piece of Java SE Advanced is a centralized usage tracker. Simply placing a properties file on the client informs systems to report information to this usage tracker, so that the desktop administrator can better understand usage. Information is sent via UDP to prevent any delay on the client. The usage tracking server resides at a central location on the intranet to collect information from those clients. The information is stored in a normalized database for performance, meaning that a single usage tracker can handle a large number of clients. Guided Deployment Rule Sets Deployment Rule Sets were introduced in Java 7 update 40 (September 2013) in order to help administrators control security prompts and guide compatibility. A previous post, Deployment Rule Sets by Example, explains how to configure a rule set so that most applications run against the most secure version but a specific applet may run against the Java version that was current several years ago. There are a different set of questions that can be asked by a desktop administrator in a large or distributed firm: Where are the Java RIAs that our users need? Which RIA needs which Java version? Which users need which Java versions? How do I verify these answers once I have them? The guided deployment rule set creation uses usage tracker data to identify applications both by certificate hash and location. After creating the rules, a comparison tool exists to verify them against the tracked data: If you intend to run an RIA, is it green? If something specific should be blocked, is it red? This makes user-testing easier. MSI Installer The Windows Installer format (MSI) provides a number of benefits for desktop administrators that customize or manage software at scale. Unlike the basic installer that most users obtain from Java.com or OTN, this installer is built around customization and integration with various desktop management products like SCCM. Desktop administrators using the MSI installer can use every feature provided by the format, such as silent installs/upgrades, low-privileged installations, or self-repair capabilities Customers looking for Java SE Advanced can download the MSI installer through their My Oracle Support (MOS) account. Java SE Advanced The new features in Java SE Advanced make it easier for desktop administrators to identify and control client installations at scale. Administrators at organizations that want either the tools or associated commercial support should consider Java SE Advanced.

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• SQLAuthority News – Getting Ready to Learn SQL Server

  - by pinaldave

  If you have read my earlier blog post you must be aware of how I am always eager to learn new things. I have signed up for three days learning course at Koenig Solutions for End to End SQL Server Business Intelligence. You may wonder why I sign up for the course on SQL Server when it seems that I know a lot about it. Well, the belief is incorrect that I know a lot. I think there are plenty of things which I have been dreaming to learn. Why am I learning SQL Server? First of all – I do not know everything and second it is always a good idea to learn more. No matter how old we get or how much we think we know – there are always details which we can learn and refresh few concepts. Learning is never ending process philosophically but it is true as well in reality. SQL Server 2012 is already released earlier this year and there are plenty of enhancements released. Recently I was going over the list of the all the new feature and enhancement and I realized that there few things about SQL Server 2008 R2 I never got a chance to have a hand’s on experience and we have entered into the era of SQL Server 2012. I feel a bit bad about it and I decided to make it a priority for me to learn all the missing experiences. Quick Action – Registration The very same day I called up my friend who owns Koenig Solution and expressed my concern and requested his help. During my early career when I was a SQL Server Trainer, we had some good synergy between us and now they are very successful offshore training company by having a physical location in Delhi,  Goa, Dahradun, Shimla, Goa and Bangalore. I quickly visited their Bangalore Center and paid my fees for learning SQL Server Business Intelligence course. Very next second I got call from my friend suggesting that I learn this course from Delhi instead of Bangalore. As per him I should travel to Delhi and learn the course how other students are learning “Away from Home”. This made sense as I stay in Bangalore and if I return home after a long day of learning, I will be not able to practice for the next day as there will be “sweet distraction” of the family. Well I opted for Delhi. What Registration Fees Included I learned from registration processes that the following were included in the fees. 3 meals every day (hearty breakfast, lunch from premium restaurants and home cooked like dinner) Airport pick up and drop Hotel Stay Internet at hotel and at learning institute Unlimited coffee and snacks at learning institute Printed Learning Material Certification Fees (if applicable) Learning material … And of course classroom training I thought registration process was over when I paid fees. Well, I was in for a very nice surprise. Registration Experience – Bliss! Within few hours I received emails from Center Manager of Delhi with all the necessary details I need to know about my learning experience. The email contained following information in detail and it blew me away. Details of the pick up from airport – driver information Details of Delhi and important information List of all the important people and emergency contact details Internet connection details Detail of the trainer and all the training details and lots of other relevant information Well so far everything looks great. Tomorrow I will reach to Delhi and I will share how things go on. Any suggestion for things to do in Delhi? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Training, T SQL, Technology

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• What's New in Oracle's EPM System?

  - by jmorourke

  Oracle’s EPM System R11.1.2.2  is now generally available to customers and partners on the download center.  Although the release number doesn’t sound significant, this is a major release of Oracle’s Hyperion EPM Suite with new modules as well as significant enhancements across the suite.  This release was announced back on April 4th as part of Oracle’s Business Analytics Strategy launch, so analytics is a key aspect of the release.  But the three biggest pieces of news in this release are Oracle Hyperion Planning support for the Exalytics In-Memory Machine, the new Project Financial Planning Application and the new Account Reconciliations Manager module. The Oracle Exalytics In-Memory Machine was announced back in October 2011, at Oracle OpenWorld.  It’s the latest installment from Oracle in a line of engineered systems that combine Oracle Sun hardware, with Oracle database and application technologies – in solutions that are designed to provide high scalability and performance for specific tasks.  Exalytics is the first engineered system specifically designed for high performance analytics.  Running in-memory versions of Oracle Essbase, as well as the Oracle TimesTen database and Oracle BI tools, Exalytics provides speed of thought response times for complex analytic processes with advanced visualizations.  Early adopter customers have achieved 5X to 100X faster interactivity and 6X to 10X faster planning cycles.  Hyperion Planning running with Oracle Exalytics will support enterprise-wide planning, budgeting and forecasting with more detailed data, with hundreds to thousands of users across an organization getting speed of thought performance. The new Hyperion Project Financial Planning application delivered with EPM 11.1.2.2 is also great news for Oracle customers.  This application follows on the heels of other special-purpose planning applications that Oracle has delivered for Workforce and Capital Asset planning.  It allows Project Managers to identify project-related expenses and revenues, plan and propose new projects, and track results over time. Finance Managers can evaluate and compare different projects, manage the funding process, monitor and report the actual financial results and impacts of projects and project portfolios. This new application is applicable to capital projects, contract projects and indirect projects like IT and HR projects across all industries.  This application is a great complement to existing Project Management applications, and helps bridge the gap between these applications, and the financial planning and budgeting process. Account reconciliations has to be one of the biggest bottlenecks and risks in the financial close and reporting process, and many organizations rely on spreadsheets and manual processes to perform this critical process.  To help address this problem, Oracle developed an Account Reconciliation Manager module that is being delivered as part of Oracle Hyperion Financial Close Management.   This module helps automate and streamline account reconciliations and eliminates the chances for errors, omissions and fraud.  But unlike standalone account reconciliation packages, it’s integrated with the rest of the Oracle Hyperion Financial Close suite, and can integrate balances from any source system.  This can help alleviate a major bottleneck in the financial close process, increase accuracy and reduce risk, and can complement existing investments in Hyperion Financial Management, as well as Oracle and non-Oracle transaction processing systems. Other enhancements in this release include an enhanced Web 2.0 interface for Hyperion Planning and Hyperion Financial Management (HFM), configurable dimensionality in HFM, new Predictive Planning feature in Hyperion Planning, new Detailed Profitability feature in Hyperion Profitability and Cost Management, new Smart View interface for Hyperion Strategic Finance, and integration of the Hyperion applications with JD Edwards Financials. For more information about Oracle EPM System R11.1.2.2 check out the links below: Press Release:  http://www.oracle.com/us/corporate/press/1575775 Product Information on O.com:  http://www.oracle.com/us/solutions/business-analytics/overview/index.html Product Information on OTN:  http://www.oracle.com/technetwork/middleware/epm/downloads/index.html Webcast Replay:  http://www.oracle.com/us/go/index.html?Src=7317510&Act=65&pcode=WWMK11054701MPP046 Please contact me if you have any questions or need additional information – [email protected]

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• Moving the Oracle User Experience Forward with the New Release 7 Simplified UI for Oracle Sales Cloud

  - by mvaughan

  By Kathy Miedema, Oracle Applications User ExperienceIn September 2013, Release 7 for Oracle Cloud Applications became generally available for Oracle Sales Cloud and HCM Cloud. This significant release allowed the Oracle Applications User Experience (UX) team to finally talk freely about Simplified UI, a user experience project in the works since Oracle OpenWorld 2012. Simplified UI represents the direction that the Oracle user experience – for all of its enterprise applications – is heading. Oracle’s Apps UX team began by building a Simplified UI for sales representatives. You can find that today in Release 7, and it was demoed extensively during OpenWorld 2013 in San Francisco. This screenshot shows how Opportunities appear in the new Simplified UI for Oracle Sales Cloud, a user interface built for sales reps.Analyst Rebecca Wettemann, vice president of Nucleus Research, saw Simplified UI at Oracle Openworld 2013 and talked about it with CRM Buyer in “Oracle Revs Its Cloud Engines for a Better Customer Experience.” Wettemann said there are distinct themes to the latest release: "One is usability. Oracle Sales Cloud, for example, is designed to have zero training for onboarding sales reps, which it does," she explained. "It is quite impressive, actually -- the intuitive nature of the application and the design work they have done with this goal in mind."The software uses as few buttons and fields as possible, she pointed out. "The sales rep doesn't have to ask, 'what is the next step?' because she can see what it is."In fact, there are three themes driving the usability that Wettemann noted. They are simplicity, mobility, and extensibility, and we write more about them on the Usable Apps web site. These three themes embody the strategy for Oracle’s cloud applications user experiences.  Simplified UI for Oracle Sales CloudIn developing a Simplified UI for Oracle Sales Cloud, Oracle’s UX team concentrated on the tasks that sales reps need to do most frequently, and are most important. “Knowing that the majority of their work lives are spent on the road and on the go, they need to be able to quickly get in and qualify and convert their leads, monitor and progress their opportunities, update their customer and contact information, and manage their schedule,” Jeremy Ashley, Vice President of the Applications UX team, said.Ashley said the Apps UX team has a good reason for creating a Simplified UI that focuses on self-service. “Sales people spend the day selling stuff,” he said. “The only reason they use software is because the company wants to track what they’re doing.” Traditional systems of tracking that information include filling in a spreadsheet of leads or sales. Oracle wants to automate this process for the salesperson, and enable that person to keep everyone who needs to know up-to-date easily and quickly. Simplified UI addresses that problem by providing light-touch input.  “It has to be useful to the salesperson,” Ashley said about the Sales Cloud user experience. Simplified UI can tell sales reps about key opportunities, or provide information about a contact in just a click or two. Customer information is accessible quickly and easily with Simplified UI for the Oracle Sales Cloud.Simplified UI for Sales Cloud can also be extended easily, Ashley said. Users usually just need to add various business fields or create and modify analytical reports. The way that Simplified UI is constructed allows extensibility to happen by hiding or showing a few necessary fields. The Settings user interface, starting in release 7, allows for the simple configuration of the most important visual elements. “With Sales cloud, we identified a need to make the application useful and very simple,” Ashley said. Simplified UI meets that need. Where can you find out more?To find out more about the simplified UI and Oracle’s ongoing investment in applications user experience innovations, come to one of our sessions at a user group conference near you. Stay tuned to the Voice of User Experience (VoX) blog – the next post will be about Simplified UI and HCM Cloud.

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• SQL SERVER – Why Do We Need Master Data Management – Importance and Significance of Master Data Management (MDM)

  - by pinaldave

  Let me paint a picture of everyday life for you.  Let’s say you and your wife both have address books for your groups of friends.  There is definitely overlap between them, so that you both have the addresses for your mutual friends, and there are addresses that only you know, and some only she knows.  They also might be organized differently.  You might list your friend under “J” for “Joe” or even under “W” for “Work,” while she might list him under “S” for “Joe Smith” or under your name because he is your friend.  If you happened to trade, neither of you would be able to find anything! This is where data management would be very important.  If you were to consolidate into one address book, you would have to set rules about how to organize the book, and both of you would have to follow them.  You would also make sure that poor Joe doesn’t get entered twice under “J” and under “S.” This might be a familiar situation to you, whether you are thinking about address books, record collections, books, or even shopping lists.  Wherever there is a lot of data to consolidate, you are going to run into problems unless everyone is following the same rules. I’m sure that my readers can figure out where I am going with this.  What is SQL Server but a computerized way to organize data?  And Microsoft is making it easier and easier to get all your “addresses” into one place.  In the  2008 version of SQL they introduced a new tool called Master Data Services (MDS) for Master Data Management, and they have improved it for the new 2012 version. MDM was hailed as a major improvement for business intelligence.  You might not think that an organizational system is terribly exciting, but think about the kind of “address books” a company might have.  Many companies have lots of important information, like addresses, credit card numbers, purchase history, and so much more.  To organize all this efficiently so that customers are well cared for and properly billed (only once, not never or multiple times!) is a major part of business intelligence. MDM comes into play because it will comb through these mountains of data and make sure that all the information is consistent, accurate, and all placed in one database so that employees don’t have to search high and low and waste their time. MDM also has operational MDM functions.  This is not a redundancy.  Operational MDM means that when one employee updates one bit of information in the database, for example – updating a new address for a customer, operational MDM ensures that this address is updated throughout the system so that all departments will have the correct information. Another cool thing about MDM is that it features Master Data Services Configuration Manager, which is exactly what it sounds like.  It has a built-in “helper” that lets you set up your database quickly, easily, and with the correct configurations.  While talking about cool features, I can’t skip over the add-in for Excel.  This allows you to link certain data to Excel files for easier sharing and uploading. In summary, I want to emphasize that the scariest part of the database is slowly disappearing.  Everyone knows that a database – one consolidated area for all your data – is a good idea, but the idea of setting one up is daunting.  But SQL Server is making data management easier and easier with features like Master Data Services (MDS). Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology Tagged: Master Data Services, MDM

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• Oracle Tutor: XPDL conversion (and why you should care)

  - by mary.keane

  You may have noticed that the Oracle Business Process Converter feature in Tutor 14 supports "XPDL" conversion to Oracle Business Process Analysis Suite (BPA), Oracle Business Process Management Suite (BPM), and Oracle Tutor, and you may have briefly wondered "what is XPDL?" before you moved on to the Visio import feature (a very popular feature in Tutor 14). This posting is for those who do not yet understand (or care) about XPDL and process modeling. Many of us (and I'm including myself) have spent years working in the process definition arena: we've written procedures, designed systems and software to help others write procedures, and have been responsible for embedding policies and procedures into training material for employees. We've worked with tools such as Oracle Tutor, Microsoft Visio, Microsoft Word, and UPK. Most of us have never worked with "modeling tools" before, and we certainly never had to understand BPMN. It's a brave new world in this arena, and companies desperately need people with policy and procedural system expertise to be able to work with system analysts so there is a seamless transfer of knowledge from IT to employees. When working with applications, a picture is worth a thousand words, so eventually you're going to need to understand and be able to work with business process models. XPDL is an acronym for XML Process Definition Language, and it is an interchange format for business process models. It allows you to take a BPMN model that was developed in one workflow application such as BizAgi and import it into another workflow application or a true BPMN management system such as Oracle BPM. Specifically, the XPDL format contains the graphical information of a model as well as any executable information. By using a common format, models can be moved from a basic modeling application used by business owners to applications used by system architects. Over 80 applications support the XPDL format, including MetaStorm ProVision, BEA ALBPM, BizAgi, and Tibco. I mention these applications because we have provided XSLT mapping files specifically for these vendors. Oracle Business Process Converter was designed with user extensibility in mind, and thus users can add their own XML files so that additional XPDL models from other vendors can be converted to BPM, BPA, and Oracle Tutor. Instructions on how to add your own files can be found in Appendix 4 of the Oracle Business Converter manual. Let's take a visual look at how this works. Here is an example of a model devloped in BizAgi: This model can be created by the average business user without a large learning curve, and it's a good start for the system analyst who will be adding web services as well as for the business manager who manages the process described in the model. By exporting this model as XPDL, the information can be converted into Oracle BPA and Oracle BPM as well as converted to Oracle Tutor to become the framework for a procedure. Through this conversion feature, one graphic illustration of a business process can be used by a system analyst, business analyst, business manager, and employee, as seen below. Model Converted to Tutor Procedure Below is the task section of the procedure after conversion from an XPDL file. Model converted to BPA Model converted to BPM End users still want step by step instructions on how to perform their jobs, so procedures (Oracle Tutor) and application simulations (UPK) are still a critical piece of the solution. But IT professionals need graphic descriptions of how the applications work, regardless of whether there are any tasks involving humans. Now there is a way to convert procedures (Oracle Tutor docx files) and basic models (XPDL files) so that business managers and system analysts can share process information. References Wikipedia XPDL. Workflow Management Coalition, XPDL Support and Resources Oracle Business Process Converter manual, Oracle Tutor 14 Oracle Business Process Management 11g If you have any XPDL conversion stories to share, we'd love to hear from you. Best wishes for the coming new year, Mary Keane, Senior Development Manager, Oracle Tutor and BPM

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• Hey Retailers, Are You Ready For The Holiday Season?

  - by Jeri Kelley

  With online holiday spending reaching $35.3 billion in 2011 and American shoppers spending just under $750 on average on their holiday purchases this year, how ready is your business for the 2012 holiday season?   ?? Today’s shoppers do not take their purchases lightly.  They are more connected, interact with more resources to make decisions, diligently compare products and services, seek out the best deals, and ask for input from friends and family.   This holiday season, as consumers browse for apparel, tablets, toys, and much more, they will be bombarded with retailer communication - from emails and commercials to countless search engine results and social recommendations.  With a flurry of activity coming at consumers from every channel and competitor, your success this year will rely on communicating a consistent, personalized message no matter where your customers are shopping.  Here are a few ideas to help with your commerce strategy this holiday season: CONSISTENCY COUNTS FOR MULTICHANNEL SHOPPERS??According to a November 2011 study commissioned by Oracle, “Channel Commerce 2011: The Consumer View,” 54% of consumers in the U.S. and Canada regularly employ two or more channels before they make a purchase.  While each channel has its own unique benefit, user profile, and purpose, it’s critical that your shoppers have a consistent core experience wherever they’re looking for information or making a purchase.  Be sure consumers can consistently search and browse the same product information and receive the same promotions online, on their mobile devices, and in-store.? USE YOUR CUSTOMER’S CONTEXT TO SURFACE RELEVANT CONTENTYour Web site is likely the hub of your holiday activity.  According to a Monetate infographic, 39% of shoppers will visit your Web site directly to find out about the best holiday deals.   Use everything you know about your customers from past purchase data to browsing history to provide a relevant experience at every click, and assemble content in a context that entices shoppers to buy online, or influences an offline purchase.? TAKE ADVANTAGE OF MOBILE BEHAVIOR?Having a mobile program is no longer a choice.   Armed with smartphones and tablets, consumers now have access to more and more product information and can compare products and prices from anywhere.  In fact, approximately 52% of smartphone users will use their device to research products, redeem coupons and use apps to assist in their holiday gift purchase.  At a minimum, be sure your mobile environment has store information, consistent pricing and promotions, and simple checkout capabilities. ARM IN-STORE ASSOCIATES WITH TABLETS?According to RISNews.com, 31% of retailers plan to begin testing tablets in stores in 2012, 22% have already begun such testing and 6% had fully deployed tablets within stores.   Take advantage of this compelling sales tool to get shoppers interacting with videos, user reviews, how-to guides, side-by-side product comparisons, and specs.  Automatically trigger upsell and cross sell suggestions for store associates to recommend for each product or category, build in alerts for promotions, and allow associates to place orders and check inventory from their tablet.  ? WISDOM OF THE CROWDS IS GOOD, BUT WISDOM FROM FRIENDS IS BETTER?Shoppers who grapple with options are looking for recommendations; they’d rather get advice from friends, and they’re more likely to spend more while doing so.    In fact, according to an infographic by Mr. Youth, 66% of social media users made a purchase on Black Friday or Cyber Monday as a direct result of social media interactions with brands or family.   This holiday season, be sure you are leveraging your social channels from Facebook to Pinterest to drive consistent promotions and help your brand to become part of the conversation. So, are you ready for the holidays this year?  

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• ArchBeat Link-o-Rama for October 14-20, 2012

  - by Bob Rhubart

  The Top 10 items shared on the OTN ArchBeat Facebook page for the week of October 14-21, 2012. Panel: On the Impact of Software | InfoQ Les Hatton (Oakwood Computing Associates), Clive King (Oracle), Paul Good (Shell), Mike Andrews (Microsoft) and Michiel van Genuchten (moderator) discuss the impact of software engineering on our lives in this panel discussion recorded at the Computer Society Software Experts Summit 2012. ResCare Solves Content Lifecycle Challenges with Oracle WebCenter Learn how ResCare solves content lifecycle challenges with Oracle WebCenter. Speakers: Joe Lichtefeld, VP of Application Services & PMO, ResCare Wayne Boerger, Product Manager, TEAM Informatics Doug Thompson, EVP Global Development, TEAM Informatics Date: Tuesday, October 30, 2012 Time: 10:00 a.m. PT / 1:00 p.m. ET WebLogic Server 11gR1 Interactive Quick Reference "The WebLogic Server 11gR1 Administration interactive quick reference," explains Juergen Kress, "is a multimedia tool for various terms and concepts used in WebLogic Server architecture. This tool is available for administrators for online or offline use. This is built as a multimedia web page which provides descriptions of WebLogic Server Architectural components, and references to relevant documentation. This tool offers valuable reference information for any complex concept or product in an intuitive and useful manner." Oracle ACE Directors Nordic Tour 2012 : Venues and BI Presentations | Mark Rittman Oracle ACE Director Mark Rittman shares information on the Oracle ACE Director Tour, as the community leaders make their way through the land of the midnight sun, with events in Copenhagen, Stockholm, Oslo and Helsinki. Mobile Apps for EBS | Capgemini Oracle Blog Capgemini solution architect Satish Iyer breifly describes how Oracle ADF and Oracle SOA Suite can be used to fill the gap in mobile applications for Oracle EBS. Introducing the New Face of Fusion Applications | Misha Vaughan Oracle ACE Directors Debra Lilly and Floyd Teter have already blogged about the the new face of Oracle Fusion Applications. Now Applications User Experience Architect Misha Vaughan shares a brief overview of how the Oracle Applications User Experience (UX) team developed the new look. BPM 11g - Dynamic Task Assignment with Multi-level Organization Units | Mark Foster "I've seen several requirements to have a more granular level of task assignment in BPM 11g based on some value in the data passed to the process," says Fusion Middleware A-Team architect Mark Foster. "Parametric Roles is normally the first port of call to try to satisfy this requirement, but in this blog we will show how a lot of use-cases can be satisfied by the easier to implement and flexible Organization Unit." OTN Architect Day Los Angeles - Oct 25 Oracle Technology Network Architect Day in Los Angeles happens in one week. Register now to make sure you don't miss out on a rich schedule of expert technical sessions and peer interaction covering the use of Oracle technologies in cloud computing, SOA, and more. Even better: it's all free. When: October 25, 2012, 8:30am - 5:00pm. Where: Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Oracle VM VirtualBox 4.2.2 released | Oracle's Virtualization Blog The Fat Bloke weighs in with a short post with information on where you can find information and the download for the latest VirtualBox release. Advanced Oracle SOA Suite #OOW 2012 SOA Presentations The Oracle SOA Product Management team has compiled a complete list of all twelve of their Oracle SOA Suite presentations from Oracle OpenWorld 2012, with links to the slide decks. Thought for the Day "Software: do you write it like a book, grow it like a plant, accrete it like a pearl, or construct it like a building?" — Jeff Atwood Source: softwarequotes.com

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• Slow wired internet connection on Realtek RTL8168-8111 (Rev 6)

  - by Mark

  I keep on seeing issues people are having with their wireless. I am having an issue with being wired into my router. I installed Ubuntu 11.10 the other day, on my custom PC. The motherboard I have installed on this PC is an ASUS P8H61-M. The issue I am having is with my speed. I have a dual boot, windows 7 and the new Ubuntu. On my Windows install I am getting test speeds from Speakeasy at 17Mbps and actual downloads around 2-3MB/s. With Ubuntu, I am getting test speeds from Speakeasy at 1.14Mbps and actual downloads around 60KB/s. I have disabled IPv6 and am no using GoogleDNS for my DNS, but it hasn't resolved the issue. I have scanned my router (WRT54GS Linksys) to disable IPv6 connections, and I am not seeing any option for that. I cannot figure out why I am getting such sluggish internet connection. Any help to resolve would be great! I performed an iconfig -a with these results: mark@Mark-ASUS:~$ ifconfig -a eth0 Link encap:Ethernet HWaddr f4:6d:04:d1:2c:4e inet addr:192.168.1.103 Bcast:192.168.1.255 Mask:255.255.255.0 inet6 addr: fe80::f66d:4ff:fed1:2c4e/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:21888 errors:0 dropped:21888 overruns:0 frame:21888 TX packets:21068 errors:0 dropped:90 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:26348337 (26.3 MB) TX bytes:2217140 (2.2 MB) Interrupt:46 Base address:0xc000 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:7 errors:0 dropped:0 overruns:0 frame:0 TX packets:7 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:952 (952.0 B) TX bytes:952 (952.0 B) My specs are: mark@Mark-ASUS:~$ sudo lspci -nn 04:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168B PCI Express Gigabit Ethernet controller [10ec:8168] (rev 06) 06:00.0 PCI bridge [0604]: ASMedia Technology Inc. Device [1b21:1080] (rev 01) udev information: KERNEL[11.351405] add /devices/pci0000:00/0000:00:1c.2/0000:04:00.0/net/eth0 (net) UDEV_LOG=3 ACTION=add DEVPATH=/devices/pci0000:00/0000:00:1c.2/0000:04:00.0/net/eth0 SUBSYSTEM=net INTERFACE=eth0 IFINDEX=2 SEQNUM=1542 UDEV [11.363905] add /devices/pci0000:00/0000:00:1c.2/0000:04:00.0/net/eth0 (net) UDEV_LOG=3 ACTION=add DEVPATH=/devices/pci0000:00/0000:00:1c.2/0000:04:00.0/net/eth0 SUBSYSTEM=net INTERFACE=eth0 IFINDEX=2 SEQNUM=1542 ID_VENDOR_FROM_DATABASE=Realtek Semiconductor Co., Ltd. ID_MODEL_FROM_DATABASE=RTL8111/8168B PCI Express Gigabit Ethernet controller ID_BUS=pci ID_VENDOR_ID=0x10ec ID_MODEL_ID=0x8168 ID_MM_CANDIDATE=1 dmesg information: [ 2.855982] r8169 Gigabit Ethernet driver 2.3LK-NAPI loaded [ 2.856366] r8169 0000:04:00.0: eth0: RTL8168b/8111b at 0xffffc9000064c000, f4:6d:04:d1:2c:4e, XID 0c900800 IRQ 46 [ 12.540956] r8169 0000:04:00.0: eth0: link down [ 12.540961] r8169 0000:04:00.0: eth0: link down [ 12.541173] ADDRCONF(NETDEV_UP): eth0: link is not ready I took out a lot of information that did not pertain to eth0, because the previous edits wouldn't save. If I need any more information, let me know. I would love to get this resolved. The other issue I am noticing is sometimes my connection disconnects all together, for about a minute, then it reconnects.

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• How Do You Actually Model Data?

  Since the 1970’s Developers, Analysts and DBAs have been able to represent concepts and relations in the form of data through the use of generic symbols.  But what is data modeling?  The first time I actually heard this term I could not understand why anyone would want to display a computer on a fashion show runway. Hey, what do you expect? At that time I was a freshman in community college, and obviously this was a long time ago.  I have since had the chance to learn what data modeling truly is through using it. Data modeling is a process of breaking down information and/or requirements in to common categories called objects. Once objects start being defined then relationships start to form based on dependencies found amongst other existing objects.  Currently, there are several tools on the market that help data designer actually map out objects and their relationships through the use of symbols and lines.  These diagrams allow for designs to be review from several perspectives so that designers can ensure that they have the optimal data design for their project and that the design is flexible enough to allow for potential changes and/or extension in the future. Additionally these basic models can always be further refined to show different levels of details depending on the target audience through the use of three different types of models. Conceptual Data Model(CDM)Conceptual Data Models include all key entities and relationships giving a viewer a high level understanding of attributes. Conceptual data model are created by gathering and analyzing information from various sources pertaining to a project during the typical planning phase of a project. Logical Data Model (LDM)Logical Data Models are conceptual data models that have been expanded to include implementation details pertaining to the data that it will store. Additionally, this model typically represents an origination’s business requirements and business rules by defining various attribute data types and relationships regarding each entity. This additional information can be directly translated to the Physical Data Model which reduces the actual time need to implement it. Physical Data Model(PDMs)Physical Data Model are transformed Logical Data Models that include the necessary tables, columns, relationships, database properties for the creation of a database. This model also allows for considerations regarding performance, indexing and denormalization that are applied through database rules, data integrity. Further expanding on why we actually use models in modern application/database development can be seen in the benefits that data modeling provides for data modelers and projects themselves, Benefits of Data Modeling according to Applied Information Science Abstraction that allows data designers remove concepts and ideas form hard facts in the form of data. This gives the data designers the ability to express general concepts and/or ideas in a generic form through the use of symbols to represent data items and the relationships between the items. Transparency through the use of data models allows complex ideas to be translated in to simple symbols so that the concept can be understood by all viewpoints and limits the amount of confusion and misunderstanding. Effectiveness in regards to tuning a model for acceptable performance while maintaining affordable operational costs. In addition it allows systems to be built on a solid foundation in terms of data. I shudder at the thought of a world without data modeling, think about it? Data is everywhere in our lives. Data modeling allows for optimizing a design for performance and the reduction of duplication. If one was to design a database without data modeling then I would think that the first things to get impacted would be database performance due to poorly designed database and there would be greater chances of unnecessary data duplication that would also play in to the excessive query times because unneeded records would need to be processed. You could say that a data designer designing a database is like a box of chocolates. You will never know what kind of database you will get until after it is built.

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• jtreg update, December 2012

  - by jjg

  There is a new version of jtreg available. The primary new feature is support for tests that have been written for use with TestNG, the popular open source testing framework. TestNG is supported by a variety of tools and plugins, which means that it is now possible to develop tests for OpenJDK using those tools, while still retaining the ability to have the tests be part of the OpenJDK test suite, and run with a single test harness, jtreg. jtreg can be downloaded from the OpenJDK jtreg page: http://openjdk.java.net/jtreg. TestNG support jtreg supports both single TestNG tests, which can be freely intermixed with other types of jtreg tests, and groups of TestNG tests. A single TestNG test class can be compiled and run by providing a test description using the new action tag: @run testng classname The test will be executed by using org.testng.TestNG. No main method is required. A group of TestNG tests organized in a standard package hierarchy can also be compiled and run by jtreg. Any such group must be identified by specifying the root directory of the package hierarchy. You can either do this in the top level TEST.ROOT file, or in a TEST.properties file in any subdirectory enclosing the group of tests. In either case, add a line to the file of the form: TestNG.dirs = dir ... Directories beginning with '/' are evaluated relative to the root directory of the test suite; otherwise they are evaluated relative to the directory containing the declaring file. In particular, note that you can simply use "TestNG.dirs = ." in a TEST.properties file in the root directory of the test group's package hierarchy. No additional test descriptions are necessary, but test descriptions containing information tags, such as @bug, @summary, etc are permitted. All the Java source files in the group will be compiled if necessary, before any of the tests in the group are run. The selected tests within the group will be run, one at a time, using org.testng.TestNG. Library classes The specification for the @library tag has been extended so that any paths beginning with '/' will be evaluated relative to the root directory of the test suite. In addition, some bugs have been fixed that prevented sharing the compiled versions of library classes between tests in different directories. Note: This has uncovered some issues in tests that use a combination of @build and @library tags, such that some tests may fail unexpectedly with ClassNotFoundException. The workaround for now is to ensure that library classes are listed before the test classes in any @build tags. To specify one or more library directories for a group of TestNG tests, add a line of the following form to the TEST.properties file in the root directory of the group's package hierarchy: lib.dirs = dir ... As before, directories beginning with '/' are evaluated relative to the root directory of the test suite; otherwise they are evaluated relative to the directory containing the declaring file. The libraries will be available to all classes in the group; you cannot specify different libraries for different tests within the group. Coming soon ... From this point on, jtreg development will be using the new jtreg repository in the OpenJDK code-tools project. There is a new email alias jtreg-dev at openjdk.java.net for discussions about jtreg development. The existing alias jtreg-use at openjdk.java.net will continue to be available for questions about using jtreg. For more information ... An updated version of the jtreg Tag Language Specification is being prepared, and will be made available when it is ready. In the meantime, you can find more information about the support for TestNG by executing the following command: $ jtreg -onlinehelp TestNG For more information on TestNG itself, visit testng.org.

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• Logging errors caused by exceptions deep in the application

  - by Kaleb Pederson

  What are best-practices for logging deep within an application's source? Is it bad practice to have multiple event log entries for a single error? For example, let's say that I have an ETL system whose transform step involves: a transformer, pipeline, processing algorithm, and processing engine. In brief, the transformer takes in an input file, parses out records, and sends the records through the pipeline. The pipeline aggregates the results of the processing algorithm (which could do serial or parallel processing). The processing algorithm sends each record through one or more processing engines. So, I have at least four levels: Transformer - Pipeline - Algorithm - Engine. My code might then look something like the following: class Transformer { void Process(InputSource input) { try { var inRecords = _parser.Parse(input.Stream); var outRecords = _pipeline.Transform(inRecords); } catch (Exception ex) { var inner = new ProcessException(input, ex); _logger.Error("Unable to parse source " + input.Name, inner); throw inner; } } } class Pipeline { IEnumerable<Result> Transform(IEnumerable<Record> records) { // NOTE: no try/catch as I have no useful information to provide // at this point in the process var results = _algorithm.Process(records); // examine and do useful things with results return results; } } class Algorithm { IEnumerable<Result> Process(IEnumerable<Record> records) { var results = new List<Result>(); foreach (var engine in Engines) { foreach (var record in records) { try { engine.Process(record); } catch (Exception ex) { var inner = new EngineProcessingException(engine, record, ex); _logger.Error("Engine {0} unable to parse record {1}", engine, record); throw inner; } } } } } class Engine { Result Process(Record record) { for (int i=0; i<record.SubRecords.Count; ++i) { try { Validate(record.subRecords[i]); } catch (Exception ex) { var inner = new RecordValidationException(record, i, ex); _logger.Error( "Validation of subrecord {0} failed for record {1}", i, record ); } } } } There's a few important things to notice: A single error at the deepest level causes three log entries (ugly? DOS?) Thrown exceptions contain all important and useful information Logging only happens when failure to do so would cause loss of useful information at a lower level. Thoughts and concerns: I don't like having so many log entries for each error I don't want to lose important, useful data; the exceptions contain all the important but the stacktrace is typically the only thing displayed besides the message. I can log at different levels (e.g., warning, informational) The higher level classes should be completely unaware of the structure of the lower-level exceptions (which may change as the different implementations are replaced). The information available at higher levels should not be passed to the lower levels. So, to restate the main questions: What are best-practices for logging deep within an application's source? Is it bad practice to have multiple event log entries for a single error?

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