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• The hidden cost of interrupting knowledge workers

  - by Piet

  The November issue of pragpub has an interesting article on interruptions. The article is written by Brian Tarbox, who also mentions the article on his blog. I like the subtitle: ‘Simple Strategies for Avoiding Dumping Your Mental Stack’. Brian talks about the effective cost of interrupting a ‘knowledge worker’, often with trivial questions or distractions. In the eyes of the interruptor, the interruption only costs the time the interrupted had to listen to the question and give an answer. However, depending on what the interrupted was doing at the time, getting fully immersed in their task again might take up to 15-20 minutes. Enough interruptions might even cause a knowledge worker to mentally call it a day. According to this article interruptions can consume about 28% of a knowledge worker’s time, translating in a $588 billion loss for US companies each year. Looking for a new developer to join your team? Ever thought about optimizing your team’s environment and the way they work instead? Making non knowledge workers aware You can’t. Well, I haven’t succeeded yet. And believe me: I’ve tried. When you’ve got a simple way to really increase your productivity (’give me 2 hours of uninterrupted time a day’) it wouldn’t be right not to tell your boss or team-leader about it. The problem is: only productive knowledge workers seem to understand this. People who don’t fall into this category just seem to think you’re joking, being arrogant or anti-social when you tell them the interruptions can really have an impact on your productivity. Also, knowledge workers often work in a very concentrated mental state which is described here as: It is the same mindfulness as ecstatic lovemaking, the merging of two into a fluidly harmonious one. The hallmark of flow is a feeling of spontaneous joy, even rapture, while performing a task. Yes, coding can be addictive and if you’re interrupting a programmer at the wrong moment, you’re effectively bringing down a junkie from his high in just a few seconds. This can result in seemingly arrogant, almost aggressive reactions. How to make people aware of the production-cost they’re inflicting: I’ve been often pondering that question myself. The article suggests that solutions based on that question never seem to work. To be honest: I’ve never even been able to find a half decent solution for this question. People who are not in this situations just don’t understand the issue, no matter how you try to explain it. Fun (?) thing I’ve noticed: Programmers or IT people in general who don’t get this are often the kind of people who just don’t get anything done. Interrupt handling (interruption management?) IRL Have non-urgent questions handled in a non-interruptive way It helps a bit to educate people into using non-interruptive ways to ask questions: “duh, I have no idea, but I’m a bit busy here now could you put it in an email so I don’t forget?”. Eventually, a considerable amount of people will skip interrupting you and just send an email right away. Some stubborn-headed people however will continue to just interrupt you, saying “you’re 10 meters from my desk, why can’t we just talk?”. Just remember to disable your email notifications, it can be hard to resist opening your email client when you know a new email just arrived. Use Do Not Disturb signals When working in a group of programmers, often the unofficial sign you can only be interrupted for something important is to put on headphones. And when the environment is quiet enough, often people aren’t even listening to music. Otherwise music can help to block the indirect distractions (someone else talking on the phone or tapping their feet). You might get a “they’re all just surfing and listening to music”-reaction from outsiders though. Peopleware talks about a team where the no-interruption sign was placing a shawl on the desk. If I remember correctly, I am unable to locate my copy of this really excellent must-read book. If you have all standardized on the same IM tool, maybe that tool has a ‘do not disturb’ setting. Also some phone-systems have a ‘DND’ (do not disturb) setting. Hide Brian offers a number of good suggestions, some obvious like: hide away somewhere they can’t find you. Not sure how long it’ll be till someone thinks you’re just taking a nap somewhere though. Also, this often isn’t possible or your boss might not understand this. And if you really get caught taking a nap, make sure to explain that your were powernapping. Counter-act interruptions Another suggestion he offers is when you’re being interrupted to just hold up your hand, blocking the interruption, and at least giving you time to finish your sentence or your block/line of code. The last suggestion works more as a way to make it obvious to the interruptor that they really are interrupting your work and to offload some of the cost on the interruptor. In practice, this can also helps you cool down a bit so you don’t start saying nasty things to the interruptor. Unfortunately I’ve sometimes been confronted with people who just ignore this signal and keep talking, as if they’re sure that whatever they’ve got to say is really worth listening to and without a doubt more important than anything you might be doing. This behaviour usually leaves me speechless (not good when someone just asked a question). I’ve noticed that these people are usually also the first to complain when being interrupted themselves. They’re generally not very liked as colleagues, so try not to imitate their behaviour. TDD as a way to minimize recovery time I don’t like Test Driven Development. Mainly for only one reason: It interrupts flow. At least, that’s what it does for me, but maybe I’m just not grown used to TDD yet. BUT a positive effect TDD has on me when I have to work in an interruptive environment and can’t really get into the ‘flow’ (also supposedly called ‘the zone’ by software developers, although I’ve never heard it 1st hand), TDD helps me to concentrate on the tasks at hand and helps me to get back at work after an interruption. I feel when using TDD, I can get by without the need for being totally ‘in’ the project and I can be reasonably productive without obtaining ‘flow’. Do you have a suggestion on how to make people aware of the concept of ‘flow’ and the cost of interruptions? (without looking like an arrogant ass or a weirdo)

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• Chock-full of Identity Customers at Oracle OpenWorld

  - by Tanu Sood

    Oracle Openworld (OOW) 2012 kicks off this coming Sunday. Oracle OpenWorld is known to bring in Oracle customers, organizations big and small, from all over the world. And, Identity Management is no exception. If you are looking to catch up with Oracle Identity Management customers, hear first-hand about their implementation experiences and discuss industry trends, business drivers, solutions and more at OOW, here are some sessions we recommend you attend: Monday, October 1, 2012 CON9405: Trends in Identity Management 10:45 a.m. – 11:45 a.m., Moscone West 3003 Subject matter experts from Kaiser Permanente and SuperValu share the stage with Amit Jasuja, Snior Vice President, Oracle Identity Management and Security to discuss how the latest advances in Identity Management are helping customers address emerging requirements for securely enabling cloud, social and mobile environments. CON9492: Simplifying your Identity Management Implementation 3:15 p.m. – 4:15 p.m., Moscone West 3008 Implementation experts from British Telecom, Kaiser Permanente and UPMC participate in a panel to discuss best practices, key strategies and lessons learned based on their own experiences. Attendees will hear first-hand what they can do to streamline and simplify their identity management implementation framework for a quick return-on-investment and maximum efficiency. CON9444: Modernized and Complete Access Management 4:45 p.m. – 5:45 p.m., Moscone West 3008 We have come a long way from the days of web single sign-on addressing the core business requirements. Today, as technology and business evolves, organizations are seeking new capabilities like federation, token services, fine grained authorizations, web fraud prevention and strong authentication. This session will explore the emerging requirements for access management, what a complete solution is like, complemented with real-world customer case studies from ETS, Kaiser Permanente and TURKCELL and product demonstrations. Tuesday, October 2, 2012 CON9437: Mobile Access Management 10:15 a.m. – 11:15 a.m., Moscone West 3022 With more than 5 billion mobile devices on the planet and an increasing number of users using their own devices to access corporate data and applications, securely extending identity management to mobile devices has become a hot topic. This session will feature Identity Management evangelists from companies like Intuit, NetApp and Toyota to discuss how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access. CON9491: Enhancing the End-User Experience with Oracle Identity Governance applications 11:45 a.m. – 12:45 p.m., Moscone West 3008 As organizations seek to encourage more and more user self service, business users are now primary end users for identity management installations.  Join experts from Visa and Oracle as they explore how Oracle Identity Governance solutions deliver complete identity administration and governance solutions with support for emerging requirements like cloud identities and mobile devices. CON9447: Enabling Access for Hundreds of Millions of Users 1:15 p.m. – 2:15 p.m., Moscone West 3008 Dealing with scale problems? Looking to address identity management requirements with million or so users in mind? Then take note of Cisco’s implementation. Join this session to hear first-hand how Cisco tackled identity management and scaled their implementation to bolster security and enforce compliance. CON9465: Next Generation Directory – Oracle Unified Directory 5:00 p.m. – 6:00 p.m., Moscone West 3008 Get the 360 degrees perspective from a solution provider, implementation services partner and the customer in this session to learn how the latest Oracle Unified Directory solutions can help you build a directory infrastructure that is optimized to support cloud, mobile and social networking and yet deliver on scale and performance. Wednesday, October 3, 2012 CON9494: Sun2Oracle: Identity Management Platform Transformation 11:45 a.m. – 12:45 p.m., Moscone West 3008 Sun customers are actively defining strategies for how they will modernize their identity deployments. Learn how customers like Avea and SuperValu are leveraging their Sun investment, evaluating areas of expansion/improvement and building momentum. CON9631: Entitlement-centric Access to SOA and Cloud Services 11:45 a.m. – 12:45 p.m., Marriott Marquis, Salon 7 How do you enforce that a junior trader can submit 10 trades/day, with a total value of $5M, if market volatility is low? How can hide sensitive patient information from clerical workers but make it visible to specialists as long as consent has been given or there is an emergency? How do you externalize such entitlements to allow dynamic changes without having to touch the application code? In this session, Uberether and HerbaLife take the stage with Oracle to demonstrate how you can enforce such entitlements on a service not just within your intranet but also right at the perimeter. CON3957 - Delivering Secure Wi-Fi on the Tube as an Olympics Legacy from London 2012 11:45 a.m. – 12:45 p.m., Moscone West 3003 In this session, Virgin Media, the U.K.’s first combined provider of broadband, TV, mobile, and home phone services, shares how it is providing free secure Wi-Fi services to the London Underground, using Oracle Virtual Directory and Oracle Entitlements Server, leveraging back-end legacy systems that were never designed to be externalized. As an Olympics 2012 legacy, the Oracle architecture will form a platform to be consumed by other Virgin Media services such as video on demand. CON9493: Identity Management and the Cloud 1:15 p.m. – 2:15 p.m., Moscone West 3008 Security is the number one barrier to cloud service adoption.  Not so for industry leading companies like SaskTel, ConAgra foods and UPMC. This session will explore how these organizations are using Oracle Identity with cloud services and how some are offering identity management as a cloud service. CON9624: Real-Time External Authorization for Middleware, Applications, and Databases 3:30 p.m. – 4:30 p.m., Moscone West 3008 As organizations seek to grant access to broader and more diverse user populations, the importance of centrally defined and applied authorization policies become critical; both to identify who has access to what and to improve the end user experience.  This session will explore how customers are using attribute and role-based access to achieve these goals. CON9625: Taking control of WebCenter Security 5:00 p.m. – 6:00 p.m., Moscone West 3008 Many organizations are extending WebCenter in a business to business scenario requiring secure identification and authorization of business partners and their users. Leveraging LADWP’s use case, this session will focus on how customers are leveraging, securing and providing access control to Oracle WebCenter portal and mobile solutions. Thursday, October 4, 2012 CON9662: Securing Oracle Applications with the Oracle Enterprise Identity Management Platform 2:15 p.m. – 3:15 p.m., Moscone West 3008 Oracle Enterprise identity Management solutions are designed to secure access and simplify compliance to Oracle Applications.  Whether you are an EBS customer looking to upgrade from Oracle Single Sign-on or a Fusion Application customer seeking to leverage the Identity instance as an enterprise security platform, this session with Qualcomm and Oracle will help you understand how to get the most out of your investment. And here’s the complete listing of all the Identity Management sessions at Oracle OpenWorld.

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• B2B and B2C alike… but a little different – Oracle Commerce named Leader in Forrester B2B Commerce Wave

  - by Katrina Gosek

  We weren’t surprised to see Oracle Commerce positioned as a Leader in Forrester Research, Inc.’s first Commerce Wave focused on B2B, “The Forrester Wave™: B2B Commerce Suites, Q4 2013,” released earlier this month. We believe that the report validates much of what we’ve heard from our largest customers – the world’s largest distribution, manufacturing and high-tech customers who sell billions of dollars of goods and services to other businesses through their Web channels. More importantly, we feel that the report confirms something very important: B2B and B2C Commerce are alike… but a little different. B2B and B2C Commerce are alike… Clearly, B2C experiences have set expectations for B2B. Every B2B buyer is a consumer at home and brings the same expectations to a website selling electronic components, aftermarket parts, or MRO products. Forrester calls these rich consumer-based capabilities that help B2B customers do their jobs “table stakes”: front-office content, community, and commerce features that meet customer expectations for 24x7x365 ordering, real-time customer service, and expedited shipping — both online and on mobile devices: “Whether they are just beginning to sell online or are in the late stages of launching a next-generation site, B2B eCommerce operations today must: offer a customer experience standard comparable to what leading b2c sites now offer; address the growing influence that mobile devices are having in the workplace; make a qualitative and quantitative business case that drives sustained investment.” Just five years ago, many of our B2B customers’ online business comprised only 5-10% of their total revenue. Today, when we speak to those same brands, we hear about double and triple digit growth in their online channels. Many have seen the percentage of the business they perform in their web channels cross the 30-50% threshold. You can hear first-hand from several Oracle Commerce B2B customers about the success they are seeing, and what they’re trying to accomplish (Carolina Biological, Premier Farnell, DeliXL, Elsevier). It seems that this market momentum is likely the reason Forrester broke out the separate B2B Commerce Wave from the B2C Wave. In fact, B2B is becoming the larger force in commerce, expected to collect twice the online dollars of B2C this year ($559 billion). But a little different… Despite the similarities, there is a key and very important difference between B2C and B2B. Unlike a consumer shopping for shoes, a business shopper buying from a distributor or manufacturer is coming to the Web channel as a part of their job. So in addition to a rich, consumer-like experience this shopper expects, these B2B buyers need quoting tools and complex pricing capabilities, like eProcurement, bulk order entry, and other self-service tools such as account, contract and organization management. Forrester also is emphasizing three additional “back-end” tools and capabilities their clients say they need to drive growth in their B2B online channels: i) product information management (PIM), which provides a single system of record for large part lists and product catalogs; ii) web content management (WCM), needed to manage large volumes of unstructured marketing information, and iii) order management systems (OMS), which manage and orchestrate the complex B2B order life cycle from quote through approval, submission to manufacturing, distribution and delivery. We would like to expand on each of these 3 areas: As Forrester suggests, back-end PIM is definitely needed by B2B Commerce providers. Most B2B companies have made significant investments in enterprise-grade PIMs, given the importance of product data management for aggregation and syndication of content, product attribution, analytics, and handling of complex workflows. While in principle it may sound appealing to have a PIM as part of a commerce offering (especially for SMBs who have to do more with less), our customers have typically found that PIM in a commerce platform is largely redundant with what they already have in-place, and is not fully-featured or robust enough to handle the complexity of the product data sets that B2B distributors and manufacturers usually handle. To meet the PIM needs for commerce, Oracle offers enterprise PIM (Product Hub/Fusion PIM) and a robust enterprise data quality product (EDQP) integrated with the Oracle Commerce solution. These are key differentiators of our offering and these capabilities are becoming even more tightly integrated with Oracle Commerce over time. For Commerce, what customers really need is a robust product catalog and content management system for enabling business users to further enrich and ready catalog and content data to be presented and sold online.  This has been a significant area of investment in the Oracle Commerce platform , which continue to get stronger. We see this combination of capabilities as best meeting the needs of our customers for a commerce platform without adding a largely redundant, less functional PIM in the commerce front-end.  On the topic of web content management, we were pleased to see Forrester cite Oracle’s differentiated digital experience capability in this area and the “unique opportunity in the market to lead the convergence of commerce and content management with the amalgamation of Oracle Commerce with WebCenter Sites (formally FatWire).” Strong content management capabilities are critical for distributors and manufacturers who are frequently serving an engineering audience coming to their websites to conduct product research in search of technical data sheets, drawings, videos and more. The convergence of content, commerce, and experience is critical for B2B brands selling online. Regarding order management, Forrester notes that many businesses use their existing back-end enterprise resource planning (ERP) systems to manage order life cycles.  We hear the same from most of our B2B customers, as they already have an ERP system—if not several of them—and are not interested in yet another one. So what do we take away from the Wave results? Forrester notes that the Oracle Commerce Platform “has always had strong B2B commerce capabilities and Oracle certainly has an exhaustive list of B2B customers using the solution.”  What makes us excited about developing leading B2B solutions are the close relationships with our customers and the clear opportunity in the market – which we'll address in an exciting new release planned for the next 12 months. Oracle has one of the world’s largest B2B customer bases, providing leading solutions across key business-to-business functions – from marketing, sales automation, and service to master data management, and ERP. To learn more about Oracle’s Commerce product vision and strategy, visit our website and check out these other B2B Commerce Resources: -       2013 B2B Commerce Trends Report -       B2B Commerce Whitepaper: Consumerization, Complexity, Change -       B2B Commerce Webcast: What Industry Trend Setters Do Right -       Internet Retailer, Web Drives Sales for B2B Companies -       Internet Retailer Article, The Web Means Business: B2B Companies Beef Up Their Websites,        borrowing from b2c retailers and breaking new ground -       Internet Retailer Article, B2B e-Commerce is poised for growth

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• Product Development Investment: A Measure of Vendor Performance

  - by Jim Mcglothlin

  The relationship between a large, complex organization and its key suppliers of information technology is normally more than just "strategic". Expectations about the duration of the relationship typically exceed 20 years. Enterprise applications and technology infrastructure are not expected to be changed out like petunias. So how would you rate the due diligence processes as performed in Higher Education when selecting critical, transformational information technology? My observation: I see a lot of effort put into elaborate demonstration of basic software functionality. I see a lot of attention paid to the cost element of technology acquisition, including the contracted cost of implementation consulting services. But the factor that receives only cursory analysis and due diligence is long-term performance--the ability of a vendor to grow, expand, and develop, and bring its customers along with it. So what should you look for in a long-term IT supplier? Oracle has a public track record for product development. The annual investment has been on a run rate of almost $3 Billion organic product development. Oracle's well-publicized acquisitions and mergers have been supplemental to its R&D. This is important for Higher Education. Another meaningful way to evaluate a company is to look at the tangible track record of enhancement. Consider the Oracle-PeopleSoft enterprise business platform since acquired by Oracle 6 years ago: Product or Technology Enhancement Customer or User Impact Service Oriented Architecture (SOA) 300+ new web services delivered in versions 9.0 & 9.1 provide flexibility, so that customers can integrate PeopleSoft with other applications. Campus Solutions has added Admissions and Constituent Web Services. Constituent Relationship Management PeopleSoft CRM 9.1 for Higher Education introduced new process flows for student recruiting and retention to support "Student Success" initiatives. A 360 view of the constituent is now delivered, and the concept of a single-stop Student Services Center is now in CRM 9.1 with tight integration to PeopleSoft Campus Solutions. Human Capital Management Contract Pay for Education, with flexibility for configuration and calculation, has been extended in HCM 9.1. New chartfield integration among Project Costing - Time & Labor - Payroll to serve the labor distribution requirements for Grants / Sponsored Research. Talent Management PeopleSoft 9.0 and 9.1 feature an integrated talent management approach centered on definitions in "Profile Manager", with all new usability improvements. Internal and external candidate pools, and the entire recruitment process, are driven by delivered configurable selection and on-boarding processes. Interview scheduling, and online job offers are newly delivered processes. Performance Management PeopleSoft HCM ePerformance 9.1 will include significant new functionality designed to help organizations more effectively align business objectives with employee goals. Using an Organization Chart view, your business goals can flow down to become tangible objectives per employee. Succession Planning / Workforce Development New in HCM 9.0, enhanced in 9.1, is a planning capability for regular or unusual (major organizational change) succession of internal or external candidates. PeopleSoft supports employee-based career planning, which ultimately increases the integrity of the succession planning process (identify their career needs, plans, preferences, and interests). Dashboards / Oracle Business Intelligence Application Suite Oracle Human Resources Analytics provides the workforce information foundation that integrates data from HR functional areas and Finance. Oracle Human Resources Analytics delivers 9 dashboards and over 200 reports. Provide your HR professionals and front-line managers the tools to analyze workforce staffing, retention, productivity, to better source high-quality applicants, and to reduce absence costs. Multi-year Planning and Commitment Control External funding sources, especially Grants, require a multi-year encumbrance business process. PeopleSoft HCM 9.1 adds multi-year funding and commitment control, including budget checking. The newly designed Real Time Budget Checking will provide the customer with an updated snapshot of their budget and encumbrances at any given time. Position Budgeting with Hyperion Hyperion Planning world-class products now include delivered integration to PeopleSoft HCM. Position Budgeting is available in the new Public Sector Planning module of Hyperion. Web 2.0 features for the latest in usability PeopleSoft 9.1 features a contemporary internet user experience: Partial-page refreshing Drag and drop pagelets New menu structure Navigation pagelets Modal popup message windows Favorites & recently used links Type-ahead Drag and drop grid columns, pop-out grids Portal Workspaces Enterprise 2.0 for your collaborative web communities, using new content management, along with Wikis, blogs, and discussion forums in PeopleSoft Portal 9.1. PeopleTools enhanced by Oracle Fusion Middleware Standards-based tools have been added to the PeopleTools application infrastructure: BI (XML) Publisher, Java tools. Certified for use with PeopleSoft: Oracle Business Intelligence (OBIEE), Oracle Enterprise Manager, Oracle Weblogic Server, Oracle SOA Suite. Hosting for PeopleSoft applications A solid new deployment option: Oracle On Demand remote hosting center for high scalability, security, and continuity of operations. Business Process Outsourcing (BPO) for HCM / Payroll functions Partnership with AT&T provides hosting of HR/Payroll application along with payroll business process operations, and subscription-based service fees (SaaS). AT&T BPO full service includes pay sheet processing, bank and 3rd party file transfer, payroll tax handling, etc. Continuous Delivery Model Feature Packs provide faster time-to-benefit; new features become available in PeopleSoft 9.1 (or Campus Solutions 9.0) without need to perform upgrade. Golden person data model across all campus applications Oracle Higher Education Constituent Hub provides synchronization and data governance of person data across any application, e.g. HR/ Payroll, Student Information System, Housing, Emergency Contact, LMS, CRM. Oracle's aggressive enhancement plans within the "Applications Unlimited" program continue, as new functionality is under development for a new version of a PeopleSoft release planned for 2012. Meanwhile, new capabilities are planned on an annual basis in Feature Packs. PeopleSoft just delivered the HCM 2010 Feature Pack and another is planned for 2011. In February we plan to have over 100 customers from our Customer Advisory Boards at our PeopleSoft Development Center in California to review designs for all of these releases. For those of you near New York City The investment and progressive development story described above is the subject of an Oracle road show event on February 9, 2011. Charting Your Course with Oracle Applications is a global event series designed to help business and IT executives assess the impact of new inflection points on their business and applications roadmap: changing workforces, shifting customer and constituent bases, and increased volatility. Learn how innovations ranging from new deployment models like cloud computing to the introduction of social applications and smart devices are delivering results across all areas of business and industry. THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT.

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• CodePlex Daily Summary for Sunday, May 16, 2010

  CodePlex Daily Summary for Sunday, May 16, 2010New Projects3D Calculator: 3D Calc is a simple calculator application for Windows Phone 7, the purpose of this project is to demo the 3D animations capabilities of WP7 and sh...azaleas: AzaleasBlueset Studio Opensource Projects: Only for Opensource projects form Blueset Studio.Breck: A Phoenix and Jumper Moneky Production: Breck is a first person non-violent shooter developed in C++ and Dark GDK. After the main game is developed we are looking into making a sequel or...Discuz! Forum SDK: This project is use to login in and post or reply topic on discuz forum.Dominion.NET: Evolving Dominion source code originally written in VB6 and posted by "jatill" on Collectible Card Game Headquarters. Migration of the design and s...EkspSys2010-ITR: A mini project for the course Experimental System devolopment in spring 2010Facebook Graph Toolkit: This project is a .Net implementation of the Facebook Graph API. The aim of this project is to be a replacement to the existing Facebook Toolkit (h...iFree: This is a solution for Vietnamese network socialInfoPath Editor for Developer: InfoPath Editor for developer allows user to modify the html text directly inside InfoPath designer or filler and push the change back to InfoPath ...iZeit: Run your own online calendar, with blog integration, recurrence, todo list and categories.machgos dotNet Tests: Just some little test-projects for learningmim: TBAMinePost: MinePost is a game made for the first 48 hour Reddit Game Jam.Mockina: Mockina is a mock framework. Expression tree syntax is used to specify which members to mock, both public and non-public. The code is easy to under...MSBuild Launch Pad (mPad): This is just another shell extension for MSBuild to enable quick execution of MSBuild scripts via Windows Explorer context menu. (C) 2010 Lex LiPeacock: A browser like tabbed applicationPrimeCalculation: PrimeCalculation is a .NET app to calculate primes in a given range. Speed on Core2Duo 2,4GHZ: Found all primes from 0 to 1 billion in 35 seconds (...Slightly Silverlight: A Framework that leverages Silverlight for processing, business logic but standard HTML for the presentation layer.Stopwatch: Stopwatch is a tool for measuring the time. To start and pause stopwatch you only need to press a key on the keyboard. An additional context menu a...YAXLib: Yet Another XML Serialization Library for the .NET Framework: YAXLib is an XML Serialization library which helps you structure freely the XML result, choose among private and public fields to be serialized, an...New ReleasesActivate Your Glutes: v1.0.3.0: This release is a migration to VS2010, .Net 4, MVC2 and Entity Framework 4. The code has also been considerably cleaned up - taking advantage of E...AnyCAD: AnyCAD.Free.ENU.v1.1: http://www.anycad.net Modeling •2D: Line, Rectangle, Arc, Arch, Circle, Spline, Polygon •Feature: Extrude, Loft, Chamfer, Sweep, Revol •Boolean: ...Blueset Studio Opensource Projects: 多功能计算器 3.5: 稳定版本。Code for Rapid C# Windows Development eBook: LLBLGen LINQPad Data Context Driver Ver 1.0.0.0: First release of a Static LLBLGen Pro Data Context Driver for LINQPad I recommend LINQPad 4 as it seems more stable with this driver than LINQPad 2.DSQLT - Dynamic SQL Templates: Release 1.2. Some behaviour has changed!!: Attention. Some behaviour has changed! Now its necessary to use WildCards in the pattern-parameter for DSQLT.AllSourceContains DSQLT.Databases DSQ...FDS AutoCAD plug-in: FDS to AutoCAD plug-in: Basic functionality was implemented. Some routines like setting fds executable location are still not automated.Feature Builder Guidance Extensions: FBGX 2 - Standalone FX: Background: The Feature Builder Guidance is extensible and displays guidance content supplied by all the Feature Builder Guidance Extensions (FBGX...Floe IRC Client: Floe IRC Client 2010-05 R3: - You can now right click on the input box to get options for toggling bold, underline, colors, etc. - The size of the nickname column is now saved...Floe IRC Client: Floe IRC Client 2010-05 R4: - A user's channel status now appears next to their nick when they talk (e.g. @Nick or +Nick) - Fixed an error where certain kinds of network probl...HD-Trailers.NET Downloader: HD-Trailers.NET Downloader v1.0: Version 1.0 Thanks to Wolfgang for all his help. I let this project languish for too long while focusing on other things, but his involvement has ...InfoPath Editor for Developer: InfoPath Editor Beta 1: Intial Release: Can load InfoPath inner html. Can edit InfoPath inner html. InfoPath 2007 only.LinkSharp: LinkSharp 0.1.0: First release of LinkSharp. Set up iis, and use the sql script to create a new database.PowerAuras: PowerAuras V3.0.0F: This version adds better integration with GTFO New Flags Added PvP flag In 5-Man Instance In Raid Instance In Battleground In ArenaRx Contrib: V1.4: Add the ability to catch internal exception and the ability to publish error by queue adaptersSEO SiteMap: SEO SiteMap RC1: -SevenZipLib Library: v9.13.2: Stable release associated with 7z.dll 9.13 beta. Ability to create and update archives not implemente yet.Silverlight / WPF Controls: Upload, FlipPanel, DeepZoom, Animation, Encryption: Code Camp Demonstration: This code example demonstrates MVVM/MEF with WPF with attached properties,security and custom ICommand class.SQL Data Capture - Black Box Application Testing: SQLDataCapture V1.2: Added Entity Framework Support to CRUD generator (Insert Stored Procedure) and switched to VS 2010 for development.Stopwatch: Stopwatch 0.1: Stopwatch Release 0.1VCC: Latest build, v2.1.30515.0: Automatic drop of latest buildYet another developer blog - Examples: Asynchronous TreeView in ASP.NET MVC: This sample application shows how to use jQuery TreeView plugin for creating an asynchronous TreeView in ASP.NET MVC. This application is accompani...Most Popular ProjectsRawrWBFS ManagerAJAX Control ToolkitMicrosoft SQL Server Product Samples: DatabaseSilverlight ToolkitWindows Presentation Foundation (WPF)patterns & practices – Enterprise LibraryMicrosoft SQL Server Community & SamplesPHPExcelASP.NETMost Active Projectspatterns & practices – Enterprise LibraryRawrPHPExcelBlogEngine.NETMicrosoft Biology FoundationCustomer Portal Accelerator for Microsoft Dynamics CRMWindows Azure Command-line Tools for PHP DevelopersMirror Testing SystemN2 CMSStyleCop

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• MySQL Cluster 7.3 Labs Release – Foreign Keys Are In!

  - by Mat Keep

  0 0 1 1097 6254 Homework 52 14 7337 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-ansi-language:EN-US;} Summary (aka TL/DR): Support for Foreign Key constraints has been one of the most requested feature enhancements for MySQL Cluster. We are therefore extremely excited to announce that Foreign Keys are part of the first Labs Release of MySQL Cluster 7.3 – available for download, evaluation and feedback now! (Select the mysql-cluster-7.3-labs-June-2012 build) In this blog, I will attempt to discuss the design rationale, implementation, configuration and steps to get started in evaluating the first MySQL Cluster 7.3 Labs Release. Pace of Innovation It was only a couple of months ago that we announced the General Availability (GA) of MySQL Cluster 7.2, delivering 1 billion Queries per Minute, with 70x higher cross-shard JOIN performance, Memcached NoSQL key-value API and cross-data center replication.  This release has been a huge hit, with downloads and deployments quickly reaching record levels. The announcement of the first MySQL Cluster 7.3 Early Access lab release at today's MySQL Innovation Day event demonstrates the continued pace in Cluster development, and provides an opportunity for the community to evaluate and feedback on new features they want to see. What’s the Plan for MySQL Cluster 7.3? Well, Foreign Keys, as you may have gathered by now (!), and this is the focus of this first Labs Release. As with MySQL Cluster 7.2, we plan to publish a series of preview releases for 7.3 that will incrementally add new candidate features for a final GA release (subject to usual safe harbor statement below*), including: - New NoSQL APIs; - Features to automate the configuration and provisioning of multi-node clusters, on premise or in the cloud; - Performance and scalability enhancements; - Taking advantage of features in the latest MySQL 5.x Server GA. Design Rationale MySQL Cluster is designed as a “Not-Only-SQL” database. It combines attributes that enable users to blend the best of both relational and NoSQL technologies into solutions that deliver web scalability with 99.999% availability and real-time performance, including: Concurrent NoSQL and SQL access to the database; Auto-sharding with simple scale-out across commodity hardware; Multi-master replication with failover and recovery both within and across data centers; Shared-nothing architecture with no single point of failure; Online scaling and schema changes; ACID compliance and support for complex queries, across shards. Native support for Foreign Key constraints enables users to extend the benefits of MySQL Cluster into a broader range of use-cases, including: - Packaged applications in areas such as eCommerce and Web Content Management that prescribe databases with Foreign Key support. - In-house developments benefiting from Foreign Key constraints to simplify data models and eliminate the additional application logic needed to maintain data consistency and integrity between tables. Implementation The Foreign Key functionality is implemented directly within MySQL Cluster’s data nodes, allowing any client API accessing the cluster to benefit from them – whether using SQL or one of the NoSQL interfaces (Memcached, C++, Java, JPA or HTTP/REST.) The core referential actions defined in the SQL:2003 standard are implemented: CASCADE RESTRICT NO ACTION SET NULL In addition, the MySQL Cluster implementation supports the online adding and dropping of Foreign Keys, ensuring the Cluster continues to serve both read and write requests during the operation. An important difference to note with the Foreign Key implementation in InnoDB is that MySQL Cluster does not support the updating of Primary Keys from within the Data Nodes themselves - instead the UPDATE is emulated with a DELETE followed by an INSERT operation. Therefore an UPDATE operation will return an error if the parent reference is using a Primary Key, unless using CASCADE action, in which case the delete operation will result in the corresponding rows in the child table being deleted. The Engineering team plans to change this behavior in a subsequent preview release. Also note that when using InnoDB "NO ACTION" is identical to "RESTRICT". In the case of MySQL Cluster “NO ACTION” means “deferred check”, i.e. the constraint is checked before commit, allowing user-defined triggers to automatically make changes in order to satisfy the Foreign Key constraints. Configuration There is nothing special you have to do here – Foreign Key constraint checking is enabled by default. If you intend to migrate existing tables from another database or storage engine, for example from InnoDB, there are a couple of best practices to observe: 1. Analyze the structure of the Foreign Key graph and run the ALTER TABLE ENGINE=NDB in the correct sequence to ensure constraints are enforced 2. Alternatively drop the Foreign Key constraints prior to the import process and then recreate when complete. Getting Started Read this blog for a demonstration of using Foreign Keys with MySQL Cluster.  You can download MySQL Cluster 7.3 Labs Release with Foreign Keys today - (select the mysql-cluster-7.3-labs-June-2012 build) If you are new to MySQL Cluster, the Getting Started guide will walk you through installing an evaluation cluster on a singe host (these guides reflect MySQL Cluster 7.2, but apply equally well to 7.3) Post any questions to the MySQL Cluster forum where our Engineering team will attempt to assist you. Post any bugs you find to the MySQL bug tracking system (select MySQL Cluster from the Category drop-down menu) And if you have any feedback, please post them to the Comments section of this blog. Summary MySQL Cluster 7.2 is the GA, production-ready release of MySQL Cluster. This first Labs Release of MySQL Cluster 7.3 gives you the opportunity to preview and evaluate future developments in the MySQL Cluster database, and we are very excited to be able to share that with you. Let us know how you get along with MySQL Cluster 7.3, and other features that you want to see in future releases. * Safe Harbor Statement This information is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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• Avoid the “Social Silo” - Learn Why and How

  - by Brian Dayton

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} I’m not going to spend any more real estate than needed on this—social media is big. Facebook hit the Billion user mark in October, that’s 1 out of every 7 humans on the planet. This past Summer (in the Northern hemisphere) Twitter passed the 400 Million Tweet/day mark. The list of social properties and data points goes on and on. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} With social your customer, prospect, or constituent has pervasive access—through mobile—to a global audience, the ability to influence friends, friends of friends, and even people they will never meet. They also have the unique opportunity to forge a deeper relationship with your business—telling you what they like, what they don’t like, how you can help, and what they’d like to see more of. Are you listening? Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} What’s the Bottom Line for Business? Businesses need to be where their customers are—on social properties. They need to be available and responsive in those channels—24x7x365. They need to engage and communicate in new ways—sometimes in less than 140 characters and with empathy, not a 1-way megaphone. Finally, businesses need to look at social as an extension of their existing business practices. Not as a silo’d communication channel limited to marketing. Social Can’t Be a Silo – Learn Why @ Oracle CloudWorld When a business is on social networks they represent the whole business. That’s how a customer, constituent, partner or potential candidate sees it. Those organizations that have moved on the opportunity to build closer relationships through social marketing have already made the first step. Social Selling, Service, eCommerce, and Recruiting are external-facing opportunities that leading organizations are moving on right now. This strategy, one of weaving social into and across your business processes—and leveraging social concepts and technologies for internal collaboration—is something you can learn about during an Oracle CloudWorld event in a city near you. You’ll hear and see social relationship management concepts, best-practices, and recommendations woven into topics, discussions, and demonstrations throughout the event—from Marketing and Sales to Service and Human Resources. Stay Tuned and Avoid Potholes By all indications social is here to stay but it’s moving fast and social business strategies are evolving rapidly. At Oracle CloudWorld you’ll also get the opportunity to learn how to avoid some of the potholes on the road to #socialbusiness. Stay tuned to this blog. In future posts I’ll cover some of those potholes including the challenges of Social@Scale and Parallel Processes. Jump-start your social business strategy or learn how to refine and expand what you’re doing already at Oracle CloudWorld. Want to learn more about what Oracle is doing in social? Check out www.oracle.com/social or, if you're looking for a quick read my co-worker, Pat Ma, has a great post on this blog summarizing some popular Social Relationship Management use cases.

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• DBCC CHECKDB on VVLDB and latches (Or: My Pain is Your Gain)

  - by Argenis

    Does your CHECKDB hurt, Argenis? There is a classic blog series by Paul Randal [blog|twitter] called “CHECKDB From Every Angle” which is pretty much mandatory reading for anybody who’s even remotely considering going for the MCM certification, or its replacement (the Microsoft Certified Solutions Master: Data Platform – makes my fingers hurt just from typing it). Of particular interest is the post “Consistency Options for a VLDB” – on it, Paul provides solid, timeless advice (I use the word “timeless” because it was written in 2007, and it all applies today!) on how to perform checks on very large databases. Well, here I was trying to figure out how to make CHECKDB run faster on a restored copy of one of our databases, which happens to exceed 7TB in size. The whole thing was taking several days on multiple systems, regardless of the storage used – SAS, SATA or even SSD…and I actually didn’t pay much attention to how long it was taking, or even bothered to look at the reasons why - as long as it was finishing okay and found no consistency errors. Yes – I know. That was a huge mistake, as corruption found in a database several days after taking place could only allow for further spread of the corruption – and potentially large data loss. In the last two weeks I increased my attention towards this problem, as we noticed that CHECKDB was taking EVEN LONGER on brand new all-flash storage in the SAN! I couldn’t really explain it, and were almost ready to blame the storage vendor. The vendor told us that they could initially see the server driving decent I/O – around 450Mb/sec, and then it would settle at a very slow rate of 10Mb/sec or so. “Hum”, I thought – “CHECKDB is just not pushing the I/O subsystem hard enough”. Perfmon confirmed the vendor’s observations. Dreaded @BlobEater What was CHECKDB doing all the time while doing so little I/O? Eating Blobs. It turns out that CHECKDB was taking an extremely long time on one of our frankentables, which happens to be have 35 billion rows (yup, with a b) and sucks up several terabytes of space in the database. We do have a project ongoing to purge/split/partition this table, so it’s just a matter of time before we deal with it. But the reality today is that CHECKDB is coming to a screeching halt in performance when dealing with this particular table. Checking sys.dm_os_waiting_tasks and sys.dm_os_latch_stats showed that LATCH_EX (DBCC_OBJECT_METADATA) was by far the top wait type. I remembered hearing recently about that wait from another post that Paul Randal made, but that was related to computed-column indexes, and in fact, Paul himself reminded me of his article via twitter. But alas, our pathologic table had no non-clustered indexes on computed columns. I knew that latches are used by the database engine to do internal synchronization – but how could I help speed this up? After all, this is stuff that doesn’t have a lot of knobs to tweak. (There’s a fantastic level 500 talk by Bob Ward from Microsoft CSS [blog|twitter] called “Inside SQL Server Latches” given at PASS 2010 – and you can check it out here. DISCLAIMER: I assume no responsibility for any brain melting that might ensue from watching Bob’s talk!) Failed Hypotheses Earlier on this week I flew down to Palo Alto, CA, to visit our Headquarters – and after having a great time with my Monkey peers, I was relaxing on the plane back to Seattle watching a great talk by SQL Server MVP and fellow MCM Maciej Pilecki [twitter] called “Masterclass: A Day in the Life of a Database Transaction” where he discusses many different topics related to transaction management inside SQL Server. Very good stuff, and when I got home it was a little late – that slow DBCC CHECKDB that I had been dealing with was way in the back of my head. As I was looking at the problem at hand earlier on this week, I thought “How about I set the database to read-only?” I remembered one of the things Maciej had (jokingly) said in his talk: “if you don’t want locking and blocking, set the database to read-only” (or something to that effect, pardon my loose memory). I immediately killed the CHECKDB which had been running painfully for days, and set the database to read-only mode. Then I ran DBCC CHECKDB against it. It started going really fast (even a bit faster than before), and then throttled down again to around 10Mb/sec. All sorts of expletives went through my head at the time. Sure enough, the same latching scenario was present. Oh well. I even spent some time trying to figure out if NUMA was hurting performance. Folks on Twitter made suggestions in this regard (thanks, Lonny! [twitter]) …Eureka? This past Friday I was still scratching my head about the whole thing; I was ready to start profiling with XPERF to see if I could figure out which part of the engine was to blame and then get Microsoft to look at the evidence. After getting a bunch of good news I’ll blog about separately, I sat down for a figurative smack down with CHECKDB before the weekend. And then the light bulb went on. A sparse column. I thought that I couldn’t possibly be experiencing the same scenario that Paul blogged about back in March showing extreme latching with non-clustered indexes on computed columns. Did I even have a non-clustered index on my sparse column? As it turns out, I did. I had one filtered non-clustered index – with the sparse column as the index key (and only column). To prove that this was the problem, I went and setup a test. Yup, that'll do it The repro is very simple for this issue: I tested it on the latest public builds of SQL Server 2008 R2 SP2 (CU6) and SQL Server 2012 SP1 (CU4). First, create a test database and a test table, which only needs to contain a sparse column: CREATE DATABASE SparseColTest; GO USE SparseColTest; GO CREATE TABLE testTable (testCol smalldatetime SPARSE NULL); GO INSERT INTO testTable (testCol) VALUES (NULL); GO 1000000 That’s 1 million rows, and even though you’re inserting NULLs, that’s going to take a while. In my laptop, it took 3 minutes and 31 seconds. Next, we run DBCC CHECKDB against the database: DBCC CHECKDB('SparseColTest') WITH NO_INFOMSGS, ALL_ERRORMSGS; This runs extremely fast, as least on my test rig – 198 milliseconds. Now let’s create a filtered non-clustered index on the sparse column: CREATE NONCLUSTERED INDEX [badBadIndex] ON testTable (testCol) WHERE testCol IS NOT NULL; With the index in place now, let’s run DBCC CHECKDB one more time: DBCC CHECKDB('SparseColTest') WITH NO_INFOMSGS, ALL_ERRORMSGS; In my test system this statement completed in 11433 milliseconds. 11.43 full seconds. Quite the jump from 198 milliseconds. I went ahead and dropped the filtered non-clustered indexes on the restored copy of our production database, and ran CHECKDB against that. We went down from 7+ days to 19 hours and 20 minutes. Cue the “Argenis is not impressed” meme, please, Mr. LaRock. My pain is your gain, folks. Go check to see if you have any of such indexes – they’re likely causing your consistency checks to run very, very slow. Happy CHECKDBing, -Argenis ps: I plan to file a Connect item for this issue – I consider it a pretty serious bug in the engine. After all, filtered indexes were invented BECAUSE of the sparse column feature – and it makes a lot of sense to use them together. Watch this space and my twitter timeline for a link.

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• The Future of Project Management is Social

  - by Natalia Rachelson

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} A guest post by Kazim Isfahani, Director, Product Marketing, Oracle Rapid Ascent. Breakneck Speed. Lightning Fast. Perhaps even overwhelming. No matter which set of adjectives we use to describe it, social media’s rise into the enterprise mainstream has been unprecedented. Indeed, the big 4 social media powerhouses (Facebook, Google+, LinkedIn, and Twitter), have nearly 2 Billion users between them. You may be asking (as you should really) “That’s all well and good for the consumer, but for me at my company, what’s your point? Beyond the fact that I can check and post updates, that is.” Good question, kind sir. Impact of Social and Collaboration on Project Management I’ll dovetail this discussion to the project management realm, since that’s what I’m writing about. Speed is a big challenge for project-driven organizations. Anything that can help speed up project delivery - be it a new product introduction effort or a geographical expansion project - fast is a good thing. So where does this whole social thing fit particularly since there are already a host of tools to help with traditional project execution? The fact is companies have seen improvements in their productivity by deploying departmental collaboration and other social-oriented solutions. McKinsey’s survey on social tools shows we have reached critical scale: 72% of respondents report that their companies use at least one and over 40% say they are using social networks and blogs. We don’t hear as much about the impact of social media technologies at the project and project manager level, but that does not mean there is none. Consider the new hire. The type of individual entering the workforce and executing on projects is a generation of worker expecting visually appealing, easy to use and easy to understand technology meshing hand-in-hand with business processes. Consider the project manager. The social era has enhanced the role that the project manager must play. Today’s project manager must be a supreme communicator, an influencer, a sympathizer, a negotiator, and still manage to keep all stakeholders in the loop on project progress. Social tools play a significant role in this effort. Now consider the impact to the project team. The way that a project team functions has changed, with newer, social oriented technologies making the process of information dissemination and team communications much more fluid. It’s clear that a shift is occurring where “social” is intersecting with project management. The Rise of Social Project Management We refer to the melding of project management and social networking as Social Project Management. Social Project Management is based upon the philosophy that the project team is one part of an integrated whole, and that valuable and unique abilities exist within the larger organization. For this reason, Social Project Management systems should be integrated into the collaborative platform(s) of an organization, allowing communication to proceed outside the project boundaries. What makes social project management "social" is an implicit awareness where distributed teams build connected links in ways that were previously restricted to teams that were co-located. Just as critical, Social Project Management embraces the vision of seamless online collaboration within a project team, but also provides for, (and enhances) the use of rigorous project management techniques. Social Project Management acknowledges that projects (particularly large projects) are a social activity - people doing work with people, for other people, with commitments to yet other people. The more people (larger projects), the more interpersonal the interactions, and the more social affects the project. The Epitome of Social - Fusion Project Portfolio Management If I take this one level further to discuss Fusion Project Portfolio Management, the notion of Social Project Management is on full display. With Fusion Project Portfolio Management, project team members have a single place for interaction on projects and access to any other resources working within the Fusion ERP applications. This allows team members the opportunity to be informed with greater participation and provide better information. The application’s the visual appeal, and highly graphical nature makes it easy to navigate information. The project activity stream adds to the intuitive user experience. The goal of productivity is pervasive throughout Fusion Project Portfolio Management. Field research conducted with Oracle customers and partners showed that users needed a way to stay in the context of their core transactions and yet easily access social networking tools. This is manifested in the application so when a user executes a business process, they not only have the transactional application at their fingertips, but also have things like e-mail, SMS, text, instant messaging, chat – all providing a number of different ways to interact with people and/or groups of people, both internal and external to the project and enterprise. But in the end, connecting people is relatively easy. The larger issue is finding a way to serve up relevant, system-generated, actionable information, in real time, which will allow for more streamlined execution on key business processes. Fusion Project Portfolio Management’s design concept enables users to create project communities, establish discussion threads, manage event calendars as well as deliver project based work spaces to organize communications within the context of a project – all within a secure business environment. We’d love to hear from you and get your thoughts and ideas about how Social Project Management is impacting your organization. To learn more about Oracle Fusion Project Portfolio Management, please visit this link

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• Projected Results

  - by Sylvie MacKenzie, PMP

  Excerpt from PROFIT - ORACLE - by Monica Mehta Yasser Mahmud has seen a revolution in project management over the past decade. During that time, the former Primavera product strategist (who joined Oracle when his company was acquired in 2008) has not only observed a transformation in the way IT systems support corporate projects but the role project portfolio management (PPM) plays in the enterprise. “15 years ago project management was the domain of project management office (PMO),” Mahmud recalls of earlier days. “But over the course of the past decade, we've seen it transform into a mission critical enterprise discipline, that has made Primavera indispensable in the board room. Now, as a senior manager, a board member, or a C-level executive you have direct and complete visibility into what’s kind of going on in the organization—at a level of detail that you're going to consume that information.” Now serving as Oracle’s vice president of product strategy and industry marketing, Mahmud shares his thoughts on how Oracle’s Primavera solutions have evolved and how best-in-class project portfolio management systems can help businesses stay competitive. Profit: What do you feel are the market dynamics that are changing project management today? Mahmud: First, the data explosion. We're generating data at twice the rate at which we can actually store it. The same concept applies for project-intensive organizations. A lot of data is gathered, but what are we really doing with it? Are we turning data into insight? Are we using that insight and turning it into foresight with analytics tools? This is a key driver that will separate the very good companies—the very competitive companies—from those that are not as competitive. Another trend is centered on the explosion of mobile computing. By the year 2013, an estimated 35 percent of the world’s workforce is going to be mobile. That’s one billion people. So the question is not if you're going to go mobile, it’s how fast you are going to go mobile. What kind of impact does that have on how the workforce participates in projects? What worked ten to fifteen years ago is not going to work today. It requires a real rethink around the interfaces and how data is actually presented. Profit: What is the role of project management in this new landscape? Mahmud: We recently conducted a PPM study with the Economist Intelligence Unit centered to determine how important project management is considered within organizations. Our target was primarily CFOs, CIOs, and senior managers and we discovered that while 95 percent of participants believed it critical to their business, only six percent were confident that projects were delivered on time and on budget. That’s a huge gap. Most organizations are looking for efficiency, especially in these volatile financial times. But senior management can’t keep track of every project in a large organization. As a result, executives are attempting to inventory the work being conducted under their watch. What is often needed is a very high-level assessment conducted at the board level to say, “Here are the 50 initiatives that we have underway. How do they line up with our strategic drivers?” This line of questioning can provide early warning that work and strategy are out of alignment; finding the gap between what the business needs to do and the actual performance scorecard. That’s low-hanging fruit for any executive looking to increase efficiency and save money. But it can only be obtained through proper assessment of existing projects—and you need a project system of record to get that done. Over the next decade or so, project management is going to transform into holistic work management. Business leaders will want make sure key projects align with corporate strategy, but also the ability to drill down into daily activity and smaller projects to make sure they line up as well. Keeping employees from working on tasks—even for a few hours—that don’t line up with corporate goals will, in many ways, become a competitive differentiator. Profit: How do all of these market challenges and shifting trends impact Oracle’s Primavera solutions and meeting customers’ needs? Mahmud: For Primavera, it’s a transformation from being a project management application to a PPM system in the enterprise. Also making that system a mission-critical application by connecting to other key applications within the ecosystem, such as the enterprise resource planning (ERP), supply chain, and CRM systems. Analytics have also become a huge component. Business analytics have made Oracle’s Primavera applications pertinent in the boardroom. Now, as a senior manager, a board member, a CXO, CIO, or CEO, you have direct visibility into what’s going on in the organization at a level that you're able to consume that information. In addition, all of this information pairs up really well with your financials and other data. Certainly, when you're an Oracle shop, you have that visibility that you didn’t have before from a project execution perspective. Profit: What new strategies and tools are being implemented to create a more efficient workplace for users? Mahmud: We believe very strongly that just because you call something an enterprise project portfolio management system doesn’t make it so—you have to get people to want to participate in the system. This can’t be mandated down from the top. It simply doesn’t work that way. A truly adoptable solution is one that makes it super easy for all types users to participate, by providing them interfaces where they live. Keeping that in mind, a major area of development has been alternative user interfaces. This is increasingly resulting in the creation of lighter weight, targeted interfaces such as iOS applications, and smartphones interfaces such as for iPhone and Android platform. Profit: How does this translate into the development of Oracle’s Primavera solutions? Mahmud: Let me give you a few examples. We recently announced the launch of our Primavera P6 Team Member application, which is a native iOS application for the iPhone. This interface makes it easier for team members to do their jobs quickly and effectively. Similarly, we introduced the Primavera analytics application, which can be consumed via mobile devices, and when married with Oracle Spatial capabilities, users can get a geographical view of what’s going on and which projects are occurring in various locations around the world. Lastly, we introduced advanced email integration that allows project team members to status work via E-mail. This functionality leverages the fact that users are in E-mail system throughout the day and allows them to status their work without the need to launch the Primavera application. It comes back to a mantra: provide as many alternative user interfaces as possible, so you can give people the ability to work, to participate, to raise issues, to create projects, in the places where they live. Do it in such a way that it’s non-intrusive, do it in such a way that it’s easy and intuitive and they can get it done in a short amount of time. If you do that, workers can get back to doing what they're actually getting paid for.

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• Right-Time Retail Part 1

  - by David Dorf

  This is the first in a three-part series. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Right-Time Revolution Technology enables some amazing feats in retail. I can order flowers for my wife while flying 30,000 feet in the air. I can order my groceries in the subway and have them delivered later that day. I can even see how clothes look on me without setting foot in a store. Who knew that a TV, diamond necklace, or even a car would someday be as easy to purchase as a candy bar? Can technology make a mattress an impulse item? Wake-up and your back is hurting, so you rollover and grab your iPad, then a new mattress is delivered the next day. Behind the scenes the many processes are being choreographed to make the sale happen. This includes moving data between systems with the least amount for friction, which in some cases is near real-time. But real-time isn’t appropriate for all the integrations. Think about what a completely real-time retailer would look like. A consumer grabs toothpaste off the shelf, and all systems are immediately notified so that the backroom clerk comes running out and pushes the consumer aside so he can replace the toothpaste on the shelf. Such a system is not only cost prohibitive, but it’s also very inefficient and ineffectual. Retailers must balance the realities of people, processes, and systems to find the right speed of execution. That’ what “right-time retail” means. Retailers used to sell during the day and count the money and restock at night, but global expansion and the Web have complicated that simplistic viewpoint. Our 24hr society demands not only access but also speed, which constantly pushes the boundaries of our IT systems. In the last twenty years, there have been three major technology advancements that have moved us closer to real-time systems. Networking is the first technology that drove the real-time trend. As systems became connected, it became easier to move data between them. In retail we no longer had to mail the daily business report back to corporate each day as the dial-up modem could transfer the data. That was soon replaced with trickle-polling, when sale transactions were occasionally sent from stores to corporate throughout the day, often through VSAT. Then we got terrestrial networks like DSL and Ethernet that allowed the constant stream of data between stores and corporate. When corporate could see the sales transactions coming from stores, it could better plan for replenishment and promotions. That drove the need for speed into the supply chain and merchandising, but for many years those systems were stymied by the huge volumes of data. Nordstrom has 150 million SKU/Store combinations when planning (RPAS); The Gap generates 110 million price changes during end-of-season (RPM); Argos does 1.78 billion calculations executed each day for replenishment planning (AIP). These areas are now being alleviated by the second technology, storage. The typical laptop disk drive runs at 5,400rpm with PCs stepping up to 7,200rpm and servers hitting 15,000rpm. But the platters can only spin so fast, so to squeeze more performance we’ve had to rely on things like disk striping. Then solid state drives (SSDs) were introduced and prices continue to drop. (Augmenting your harddrive with a SSD is the single best PC upgrade these days.) RAM continues to be expensive, but compressing data in memory has allowed more efficient use. So a few years back, Oracle decided to build a box that incorporated all these advancements to move us closer to real-time. This family of products, often categorized as engineered systems, combines the hardware and software so that they work together to provide better performance. How much better? If Exadata powered a 747, you’d go from New York to Paris in 42 minutes, and it would carry 5,000 passengers. If Exadata powered baseball, games would last only 18 minutes and Boston’s Fenway would hold 370,000 fans. The Exa-family enables processing more data in less time. So with faster networks and storage, that brings us to the third and final ingredient. If we continue to process data in traditional ways, we won’t be able to take advantage of the faster networks and storage. Enter what Harvard calls “The Sexiest Job of the 21st Century” – the data scientist. New technologies like the Hadoop-powered Oracle Big Data Appliance, Oracle Advanced Analytics, and Oracle Endeca Information Discovery change the way in which we organize data. These technologies allow us to extract actionable information from raw data at incredible speeds, often ad-hoc. So the foundation to support the real-time enterprise exists, but how does a retailer begin to take advantage? The most visible way is through real-time marketing, but I’ll save that for part 3 and instead begin with improved integrations for the assets you already have in part 2.

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• Problem calling method inside same method in php?

  - by Fero

  Hi all, Will any one please tell me how to run this class. I am getting the FATAL ERROR: Fatal error: Call to undefined function readnumber() in E:\Program Files\xampp\htdocs\numberToWords\numberToWords.php on line 20 while giving input as 120 <?php class Test { function readnumber($num, $depth) { $num = (int)$num; $retval =""; if ($num < 0) // if it's any other negative, just flip it and call again return "negative " + readnumber(-$num, 0); if ($num > 99) // 100 and above { if ($num > 999) // 1000 and higher $retval .= readnumber($num/1000, $depth+3); $num %= 1000; // now we just need the last three digits if ($num > 99) // as long as the first digit is not zero $retval .= readnumber($num/100, 2)." hundred\n"; $retval .=readnumber($num%100, 1); // our last two digits } else // from 0 to 99 { $mod = floor($num / 10); if ($mod == 0) // ones place { if ($num == 1) $retval.="one"; else if ($num == 2) $retval.="two"; else if ($num == 3) $retval.="three"; else if ($num == 4) $retval.="four"; else if ($num == 5) $retval.="five"; else if ($num == 6) $retval.="six"; else if ($num == 7) $retval.="seven"; else if ($num == 8) $retval.="eight"; else if ($num == 9) $retval.="nine"; } else if ($mod == 1) // if there's a one in the ten's place { if ($num == 10) $retval.="ten"; else if ($num == 11) $retval.="eleven"; else if ($num == 12) $retval.="twelve"; else if ($num == 13) $retval.="thirteen"; else if ($num == 14) $retval.="fourteen"; else if ($num == 15) $retval.="fifteen"; else if ($num == 16) $retval.="sixteen"; else if ($num == 17) $retval.="seventeen"; else if ($num == 18) $retval.="eighteen"; else if ($num == 19) $retval.="nineteen"; } else // if there's a different number in the ten's place { if ($mod == 2) $retval.="twenty "; else if ($mod == 3) $retval.="thirty "; else if ($mod == 4) $retval.="forty "; else if ($mod == 5) $retval.="fifty "; else if ($mod == 6) $retval.="sixty "; else if ($mod == 7) $retval.="seventy "; else if ($mod == 8) $retval.="eighty "; else if ($mod == 9) $retval.="ninety "; if (($num % 10) != 0) { $retval = rtrim($retval); //get rid of space at end $retval .= "-"; } $retval.=readnumber($num % 10, 0); } } if ($num != 0) { if ($depth == 3) $retval.=" thousand\n"; else if ($depth == 6) $retval.=" million\n"; if ($depth == 9) $retval.=" billion\n"; } return $retval; } } $objTest = new Test(); $objTest->readnumber(120,0); ?>

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• How to generate a random unique string with more than 2^30 combination. I also wanted to reverse the process. Is this possible?

  - by Yusuf S

  I have a string which contains 3 elements: a 3 digit code (example: SIN, ABD, SMS, etc) a 1 digit code type (example: 1, 2, 3, etc) a 3 digit number (example: 500, 123, 345) Example string: SIN1500, ABD2123, SMS3345, etc.. I wanted to generate a UNIQUE 10 digit alphanumeric and case sensitive string (only 0-9/a-z/A-Z is allowed), with more than 2^30 (about 1 billion) unique combination per string supplied. The generated code must have a particular algorithm so that I can reverse the process. For example: public static void main(String[] args) { String test = "ABD2123"; String result = generateData(test); System.out.println(generateOutput(test)); //for example, the output of this is: 1jS8g4GDn0 System.out.println(generateOutput(result)); //the output of this will be ABD2123 (the original string supplied) } What I wanted to ask is is there any ideas/examples/libraries in java that can do this? Or at least any hint on what keyword should I put on Google? I tried googling using the keyword java checksum, rng, security, random number, etc and also tried looking at some random number solution (java SecureRandom, xorshift RNG, java.util.zip's checksum, etc) but I can't seem to find one? Thanks! EDIT: My use case for this program is to generate some kind of unique voucher number to be used by specific customers. The string supplied will contains 3 digit code for company ID, 1 digit code for voucher type, and a 3 digit number for the voucher nominal. I also tried adding 3 random alphanumeric (so the final digit is 7 + 3 digit = 10 digit). This is what I've done so far, but the result is not very good (only about 100 thousand combination): public static String in ="somerandomstrings"; public static String out="someotherrandomstrings"; public static String encrypt(String kata) throws Exception { String result=""; String ina=in; String outa=out; Random ran = new Random(); Integer modulus=in.length(); Integer offset= ((Integer.parseInt(Utils.convertDateToString(new Date(), "SS")))+ran.nextInt(60))/2%modulus; result=ina.substring(offset, offset+1); ina=ina+ina; ina=ina.substring(offset, offset+modulus); result=result+translate(kata, ina, outa); return result; } EDIT: I'm sorry I forgot to put the "translate" function : public static String translate(String kata,String seq1, String seq2){ String result=""; if(kata!=null&seq1!=null&seq2!=null){ String[] a=kata.split(""); for (int j = 1; j < a.length; j++) { String b=a[j]; String[]seq1split=seq1.split(""); String[]seq2split=seq2.split(""); int hint=seq1.indexOf(b)+1; String sq=""; if(seq1split.length>hint) sq=seq1split[hint]; String sq1=""; if(seq2split.length>hint) sq1=seq2split[hint]; b=b.replace(sq, sq1); result=result+b; } } return result; }

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• Why is SQLite3 using covering indices instead of the indices I created?

  - by Geoff

  I have an extremely large database (contacts has ~3 billion entries, people has ~280 million entries, and the other tables have a negligible number of entries). Most other queries I've run are really fast. However, I've encountered a more complicated query that's really slow. I'm wondering if there's any way to speed this up. First of all, here is my schema: CREATE TABLE activities (id INTEGER PRIMARY KEY, name TEXT NOT NULL); CREATE TABLE contacts ( id INTEGER PRIMARY KEY, person1_id INTEGER NOT NULL, person2_id INTEGER NOT NULL, duration REAL NOT NULL, -- hours activity_id INTEGER NOT NULL -- FOREIGN_KEY(person1_id) REFERENCES people(id), -- FOREIGN_KEY(person2_id) REFERENCES people(id) ); CREATE TABLE people ( id INTEGER PRIMARY KEY, state_id INTEGER NOT NULL, county_id INTEGER NOT NULL, age INTEGER NOT NULL, gender TEXT NOT NULL, -- M or F income INTEGER NOT NULL -- FOREIGN_KEY(state_id) REFERENCES states(id) ); CREATE TABLE states ( id INTEGER PRIMARY KEY, name TEXT NOT NULL, abbreviation TEXT NOT NULL ); CREATE INDEX activities_name_index on activities(name); CREATE INDEX contacts_activity_id_index on contacts(activity_id); CREATE INDEX contacts_duration_index on contacts(duration); CREATE INDEX contacts_person1_id_index on contacts(person1_id); CREATE INDEX contacts_person2_id_index on contacts(person2_id); CREATE INDEX people_age_index on people(age); CREATE INDEX people_county_id_index on people(county_id); CREATE INDEX people_gender_index on people(gender); CREATE INDEX people_income_index on people(income); CREATE INDEX people_state_id_index on people(state_id); CREATE INDEX states_abbreviation_index on states(abbreviation); CREATE INDEX states_name_index on states(name); Note that I've created an index on every column in the database. I don't care about the size of the database; speed is all I care about. Here's an example of a query that, as expected, runs almost instantly: SELECT count(*) FROM people, states WHERE people.state_id=states.id and states.abbreviation='IA'; Here's the troublesome query: SELECT * FROM contacts WHERE rowid IN (SELECT contacts.rowid FROM contacts, people, states WHERE contacts.person1_id=people.id AND people.state_id=states.id AND states.name='Kansas' INTERSECT SELECT contacts.rowid FROM contacts, people, states WHERE contacts.person2_id=people.id AND people.state_id=states.id AND states.name='Missouri'); Now, what I think would happen is that each subquery would use each relevant index I've created to speed this up. However, when I show the query plan, I see this: sqlite> EXPLAIN QUERY PLAN SELECT * FROM contacts WHERE rowid IN (SELECT contacts.rowid FROM contacts, people, states WHERE contacts.person1_id=people.id AND people.state_id=states.id AND states.name='Kansas' INTERSECT SELECT contacts.rowid FROM contacts, people, states WHERE contacts.person2_id=people.id AND people.state_id=states.id AND states.name='Missouri'); 0|0|0|SEARCH TABLE contacts USING INTEGER PRIMARY KEY (rowid=?) (~25 rows) 0|0|0|EXECUTE LIST SUBQUERY 1 2|0|2|SEARCH TABLE states USING COVERING INDEX states_name_index (name=?) (~1 rows) 2|1|1|SEARCH TABLE people USING COVERING INDEX people_state_id_index (state_id=?) (~5569556 rows) 2|2|0|SEARCH TABLE contacts USING COVERING INDEX contacts_person1_id_index (person1_id=?) (~12 rows) 3|0|2|SEARCH TABLE states USING COVERING INDEX states_name_index (name=?) (~1 rows) 3|1|1|SEARCH TABLE people USING COVERING INDEX people_state_id_index (state_id=?) (~5569556 rows) 3|2|0|SEARCH TABLE contacts USING COVERING INDEX contacts_person2_id_index (person2_id=?) (~12 rows) 1|0|0|COMPOUND SUBQUERIES 2 AND 3 USING TEMP B-TREE (INTERSECT) In fact, if I show the query plan for the first query I posted, I get this: sqlite> EXPLAIN QUERY PLAN SELECT count(*) FROM people, states WHERE people.state_id=states.id and states.abbreviation='IA'; 0|0|1|SEARCH TABLE states USING COVERING INDEX states_abbreviation_index (abbreviation=?) (~1 rows) 0|1|0|SEARCH TABLE people USING COVERING INDEX people_state_id_index (state_id=?) (~5569556 rows) Why is SQLite using covering indices instead of the indices I created? Shouldn't the search in the people table be able to happen in log(n) time given state_id which in turn is found in log(n) time?

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• MySQL Connect: What to Expect From the Wondrous Land of MySQL Cluster

  - by Mat Keep

  The MySQL Connect conference is only a couple of weeks away, with MySQL engineers, support teams, consultants and community aces busy putting the final touches to their talks. There will be many exciting new announcements and sharing of best practices at the conference, covering the range of MySQL technologies. MySQL Cluster will a big part of this, so I wanted to share some key sessions for those of you who plan on attending, as well as some resources for those who are not lucky enough to be able to make the trip, but who can't afford to miss the key news. Of course, this is no substitute to actually being there….and the good news is that registration is still open ;-) Roadmap: Whats New in MySQL Cluster Saturday 29th, 1300-1400, in Golden Gate room 5.                                                                                        Bernd Ocklin, director of MySQL Cluster development, and myself will be taking a look at what follows the latest MySQL Cluster 7.2 release. I don't want to give to much away - lets just say its not often you can add powerful new functionality to a product while at the same time making life radically simpler for its users. For those not making it to the Conference, a live webinar repeating the talk is scheduled for Thursday 25th October at 09.00 pacific time. Hold the date, registration will be open for that soon and published to our MySQL Webinars page Best Practices Getting Started with MySQL Cluster, Hands-On Lab Saturday 29th, 1600-1700, in Plaza Room A.                                                              Santo Leto, one of our lead MySQL Cluster support engineers, regularly works with users new to MySQL Cluster, assisting them in installation, configuration, scaling, etc. In this lab, Santo will share best-practices in getting started. Delivering Breakthrough Performance with MySQL Cluster Saturday 29th, 1730-1830, in Golden Gate room 5. Frazer Clement, lead MySQL Cluster software engineer, will demonstrate how to translate the awesome Cluster benchmarks (remember 1 BILLION UPDATEs per minute ?!) into real-world performance. You can also get some best practices from our new MySQL Cluster performance guide  MySQL Cluster BoF Saturday 29th, 1900-2000, room Golden Gate 5.                                                                                                           Come and get a demonstration of new tools for the installation and configuration of MySQL Cluster, and spend time with the engineering team discussing any questions or issues you may have. Developing High-Throughput Services with NoSQL APIs to InnoDB and MySQL Cluster Sunday 30th, 1145 - 1245, in Golden Gate room 7.   In this session, JD Duncan and Andrew Morgan will present how to get started with both Memcached and new NoSQL APIs. JD and I recently ran a webinar demonstrating how to build simple Twitter-like services with Memcached and MySQL Cluster. The replay is available for download.  Case Studies: MySQL Cluster @ El Chavo, Latin America’s #1 Facebook Game Sunday 30th, 1745 - 1845, in Golden Gate room 4.                             Playful Play deployed MySQL Cluster CGE to power their market leading social game. This session will discuss the challenges they faced, why they selected MySQL Cluster and their experiences to date. You can read more about Playful Play and MySQL Cluster here  A Journey into NoSQLand: MySQL’s NoSQL Implementation Sunday 30th, 1345 - 1445, in Golden Gate room 4.                                          Lig Turmelle, web DBA at Kaplan Professional and esteemed Oracle Ace, will discuss her experiences working with the NoSQL interfaces for both MySQL Cluster and InnoDB Evaluating MySQL HA Alternatives Saturday 29th, 1430-1530, room Golden Gate 5                                                                                   Henrik Ingo, former member of the MySQL sales engineering team, will provide an overview of various HA technologies for MySQL, starting with replication, progressing to InnoDB, Galera and MySQL Cluster What about the other stuff? Of course MySQL Connect has much, much more than MySQL Cluster. There will be lots on replication (which I'll blog about soon), MySQL 5.6, InnoDB, cloud, etc, etc. Take a look at the full Content Catalog to see more. If you are attending, I hope to see you at one of the Cluster sessions...and remember, registration is still open

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• Fitting it together, database, reporting, applications in C#

  - by alvonellos

  Introduction Preamble I was hesitant to post this, since it's an application whose intricate details are defined elsewhere, and answers may not be helpful to others. Within the past few weeks (I was actually going to write a blog post about this after I finished) I've discovered that the barrier I'm encountering is one that's actually quite common for newer developers. This question is not so much about a specific thing as it is about piecing those things together. I've searched the internet far and wide, and found many tutorials on how to create applications that are kind of similar to what I'm looking for. I've also looked at hiring another, more experienced, developer to help me along, but all I've gotten are unqualified candidates that don't have the experience necessary and won't take care of the client or project like I will. I'd rather have the project never transpire than to release a solution that is half-baked. I've asked professors at my school, but they've not turned up answers to my question. I'm an experienced developer, and I've written many applications that are -- very abstractly -- close to what I'm doing, but my experiences from those applications aren't giving me enough leverage to solve this particular problem. I just hope that posting this article isn't a mistake for me to write. Project Description I have a project I'm working on for a client that is a rewrite of an application, originally written in Foxpro 2.6 by someone before me, that performs some analysis (which, sadly, I'm not allowed to disclose as per of my employment contract) on financial data. One day, after a long talk between the client and I -- where he intimately described his frustrations with all the bugs I've been hacking out of this code for 6 months now -- he told me to just rewrite it and gave me a month to write a good 1/8 of this 65k LOC Foxpro monstrosity. this 65k line of code foxpro monstrosity. It'll take me a good 3 - 6 months to rewrite this software (I know things the original programmer did not, like inheritance) going as I am right now, but I'm quickly discovering that I'm going to need to use databases. Prior to this contract I didn't even know about foxpro, and so I've had to learn foxpro on the fly, write procedures and make modifications to the database. I've actually come to like it, and this project would be rewritten in Foxpro if it were still a supported language, because over the past few months, I've come to like the features of Foxpro that make it so easy to develop data-driven applications. I once perfomed an experiment, comparing C# to Foxpro. What took me 45 minutes in C# took me two in Foxpro, and I knew C# prior to Foxpro. I was hoping to leverage the power of C#, but it intimidates me that in foxpro, you can have one line of code and be using a database. Prior to this, I have never written any serious database development from scratch. All the applications that I've written are in a different league. They are either completely data-naive or data-naive enough that I can get away with not using a database through serialization or by designing algorithms that work with the data in a manner that is stateless, so there is no need to worry about databases. I've come to realize, very quickly, that serialization and my efficacy with data structures has been my crutch all these years that's prevented me from adventuring into databases, and has consequently hindered my success in real-world programming. Sure, I've written some database stuff in Perl and Python, and I've done forms and worked with relational databases and tables, I'm a wizard in Access and Excel (seriously) and can do just about anything, but it just feels unnatural writing SQL code in another language... I don't mind writing SQL, and I don't It's that bridge between the database and the program code that drives me absolutely bonkers. I hope I'm not the only one to think this, but it bothers me that I have to create statements like the following string sSql = "SELECT * from tablename" When there's really no reason for that kind of unchecked language binding between two languages and two API's. Don't get my wrong, SQL is great, but I don't like the idea that, when executing commands on a SQL database, that one must intermix database and application software, and there's no database independence, which means that different versions of different databases can break code. This isn't very nice. The nicest thing about Foxpro is the cohesiveness between programming language and database. It's so easy, and Foxpro makes it easy, because the tool just fits the task. I can see why so many developers have created a career with this language, because it lowered the barrier of entry to data-driven applications that so many businesses need. It was wonderful. For my purposes today, with the demands and need for community support, extensibility, and language features, Foxpro isn't a solution that I feel would be the right tool for the job. I'm also worried about working too heavy with the database, because I've seen data-driven .NET applications have issues with database caches, running out of memory, and objects in the database not being collected. (Memory leaks) And OH the queries. Which one, how, and why? There are a plethora of different ways that a database can be setup, I think I counted 5 or 6 different kinds of database applications alone that I can chose from. That is a great mountain for me to climb when I don't even know where to begin when it comes to writing data-driven applications. The problem isn't that I don't know SQL or that I don't know C#. I know both and have worked with both extensively. It's making them work together that's the problem, and it's something I've never done in C# before. Reports The client likes paper. The data needs to be printed out in a format that is extensible, layered, and easy to use. I have never done reporting before, and so this is a bit of a problem. From the data source comes crystal reports, and so there's a dependency on the database, from what I understand. Code reuse A large part of the design decision that I've gone through so far is to break the task of writing a piece of this software into routines and modular DLL's and so forth such that much of the code can be reused. For example, when I setup this database, I want to be able to reuse the same database code over and over again. I also want to make sure that when the day comes that another developer is here, that he/she will be able to pick up just where I left off. The quicker I develop these applications, the better off I am. Tasks & Goals In my project, I need to write routines that apply algorithms and look for predefined patterns in financial data. Additionally, I need to simulate trading based on predefined algorithms and data. Then I need to prepare reports on that data. Additionally, I need to have a way to change the code base for this application quickly and effectively, without hacking together some band-aid solution for a problem that really needs a trauma ward. Special Considerations The solution must be fast, run quickly on existing hardware, and not be too much of a pain to maintain and write. I understand that anything I write I'm married to -- I'm responsible for the things that I write because my reputation and livelihood is dependent on it. Do I really need a database? What about performance? Performance was such a big issue that I hand wrote a data structure that is capable of performing 2 billion operations, using a total of 4 gigs of memory in under 1/4 of a second using the standard core two duo processor. I could not find a similar, pre-written data structure in C# to perform this task. What setup do I use in terms of database? What about reporting? I'd prefer to have PDF's generated, but I'd like to be able to visually sketch those reports and then just have a ReportFactory of some sort, that when I pass some variables in, it just does that data. About Me I'm a lone developer for a small business in this area. This is the first time I've done this and I've never had the breadth and depth of my knowledge tested. I'm incredibly frustrated with this project because I feel incredibly overwhelmed with the task at hand. I'm looking for that entry level point where I can draw a line and say "this is what I need to do" Conclusion I may have not been clear enough on my post. I'm still new to this whole thing, and I've been doing my best to contribute back to the community that I've leached so much knowledge from. I'd be glad to edit my post and add more information if possible. I'm looking for a big-picture solution or design process that helps me get off the ground in this world of data-driven applications, because I have a feeling that it's going to be concentric to my entire career as a programmer for some time. Specifically, if you didn't get it from the rest of the post (I may not have been clear enough) I really need some guidance as to where to go in terms of the design decisions for this project. Some things that'll be useful will be a pro/con list for the different kinds of database projects available in VS2010. I've tried, but generating that list has been as hard as solving the problem itself... If you could walk a developer writing a data-driven application for the first time in C#, how would you do that? Where would you point them to?

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• This is the End of Business as Usual...

  - by Michael Snow

  This week, we'll be hosting our last Social Business Thought Leader Series Webcast for 2012. Our featured guest this week will be Brian Solis of Altimeter Group. As we've been going through the preparations for Brian's webcast, it became very clear that an hour's time is barely scraping the surface of the depth of Brian's insights and analysis. Accordingly, in the spirit of sharing Brian's perspective for all of our readers, we'll be featuring guest posts all this week pulled from Brian's larger collection of blog postings on his own website. If you like what you've read here this week, we highly recommend digging deeper into his tome of wisdom. Guest Post by Brian Solis, Analyst, Altimeter Group as originally featured on his site with the minor change of the video addition at the beginning of the post. This is the End of Business as Usual and the Beginning of a New Era of Relevance - Brian Solis, Principal Analyst, Altimeter Group The Times They Are A-Changin’ Come gather ’round people Wherever you roam And admit that the waters Around you have grown And accept it that soon You’ll be drenched to the bone If your time to you Is worth savin’ Then you better start swimmin’ Or you’ll sink like a stone For the times they are a-changin’. - Bob Dylan I’m sure you are wondering why I chose lyrics to open this article. If you skimmed through them, stop here for a moment. Go back through the Dylan’s words and take your time. Carefully read, and feel, what it is he’s saying and savor the moment to connect the meaning of his words to the challenges you face today. His message is as important and true today as it was when they were first written in 1964. The tide is indeed once again turning. And even though the 60s now live in the history books, right here, right now, Dylan is telling us once again that this is our time to not only sink or swim, but to do something amazing. This is your time. This is our time. But, these times are different and what comes next is difficult to grasp. How people communicate. How people learn and share. How people make decisions. Everything is different now. Think about this…you’re reading this article because it was sent to you via email. Yet more people spend their online time in social networks than they do in email. Duh. According to Nielsen, of the total time spent online 22.5% are connecting and communicating in social networks. To put that in perspective, the time spent in the likes of Facebook, Twitter, and Youtube is greater than online gaming at 9.8%, email at 7.6% and search at 4%. Imagine for a moment if you and I were connected to one another in Facebook, which just so happens to be the largest social network in the world. How big? Well, Facebook is the size today of the entire Internet in 2004. There are over 1 billion people friending, Liking, commenting, sharing, and engaging in Facebook…that’s roughly 12% of the world’s population. Twitter has over 200 million users. Ever hear of tumblr? More time is spent on this popular microblogging community than Twitter. The point is that the landscape for communication and all that’s affected by human interaction is profoundly different than how you and I learned, shared or talked to one another yesterday. This transformation is only becoming more pervasive and, it’s not going back. Survival of the Fitting But social media is just one of the channels we can use to reach people. I must be honest. I’m as much a part of tomorrow as I am of yesteryear. It’s why I spend all of my time researching the evolution of media and its impact on business and culture. Because of you, I share everything I learn in newsletters, emails, blogs, Youtube videos, and also traditional books. I’m dedicated to helping everyone not only understand, but grasp the change that’s before you. Technologies such as social, mobile, virtual, augmented, et al compel us adapt our story and value proposition and extend our reach to be part of communities we don’t realize exist. The people who will keep you in business or running tomorrow are the very people you’re not reaching today. Before you continue to read on, allow me to clarify my point of view. My inspiration for writing this is to help you augment, not necessarily replace, the programs you’re running today. We must still reach those whom matter to us in the ways they prefer to be engaged. To reach what I call the connected consumer of Geneeration-C we must too reach them in the ways they wish to be engaged. And in all of my work, how they connect, talk to one another, influence others, and make decisions are not at all like the traditional consumers of the past. Nor are they merely the kids…the Millennial. Connected consumers are representative across every age group and demographic. As you can see, use of social networks, media sharing sites, microblogs, blogs, etc. equally span across Gen Y, Gen X, and Baby Boomers. The DNA of connected customers is indiscriminant of age or any other demographic for that matter. This is more about psychographics, the linkage of people through common interests (than it is their age, gender, education, nationality or level of income. Once someone is introduced to the marvels of connectedness, the sensation becomes a contagion. It touches and affects everyone. And, that’s why this isn’t going anywhere but normalcy. Social networking isn’t just about telling people what you’re doing. Nor is it just about generic, meaningless conversation. Today’s connected consumer is incredibly influential. They’re connected to hundreds and even thousands of other like-minded people. What they experiences, what they support, it’s shared throughout these networks and as information travels, it shapes and steers impressions, decisions, and experiences of others. For example, if we revisit the Nielsen research, we get an idea of just how big this is becoming. 75% spend heavily on music. How does that translate to the arts? I’d imagine the number is equally impressive. If 53% follow their favorite brand or organization, imagine what’s possible. Just like this email list that connects us, connections in social networks are powerful. The difference is however, that people spend more time in social networks than they do in email. Everything begins with an understanding of the “5 W’s and H.E.” – Who, What, When, Where, How, and to What Extent? The data that comes back tells you which networks are important to the people you’re trying to reach, how they connect, what they share, what they value, and how to connect with them. From there, your next steps are to create a community strategy that extends your mission, vision, and value and it align it with the interests, behavior, and values of those you wish to reach and galvanize. To help, I’ve prepared an action list for you, otherwise known as the 10 Steps Toward New Relevance: 1. Answer why you should engage in social networks and why anyone would want to engage with you 2. Observe what brings them together and define how you can add value to the conversation 3. Identify the influential voices that matter to your world, recognize what’s important to them, and find a way to start a dialogue that can foster a meaningful and mutually beneficial relationship 4. Study the best practices of not just organizations like yours, but also those who are successfully reaching the type of people you’re trying to reach – it’s benching marking against competitors and benchmarking against undefined opportunities 5. Translate all you’ve learned into a convincing presentation written to demonstrate tangible opportunity to your executive board, make the case through numbers, trends, data, insights – understanding they have no idea what’s going on out there and you are both the scout and the navigator (start with a recommended pilot so everyone can learn together) 6. Listen to what they’re saying and develop a process to learn from activity and adapt to interests and steer engagement based on insights 7. Recognize how they use social media and innovate based on what you observe to captivate their attention 8. Align your objectives with their objectives. If you’re unsure of what they’re looking for…ask 9. Invest in the development of content, engagement 10. Build a community, invest in values, spark meaningful dialogue, and offer tangible value…the kind of value they can’t get anywhere else. Take advantage of the medium and the opportunity! The reality is that we live and compete in a perpetual era of Digital Darwinism, the evolution of consumer behavior when society and technology evolve faster than our ability to adapt. This is why it’s our time to alter our course. We must connect with those who are defining the future of engagement, commerce, business, and how the arts are appreciated and supported. Even though it is the end of business as usual, it is the beginning of a new age of opportunity. The consumer revolution is already underway, and the question is: How do you better understand the role you play in this production as a connected or social consumer as well as business professional? Again, this is your time to define a new era of engagement and relevance. Originally written for The National Arts Marketing Project Connect with Brian via: Twitter | LinkedIn | Facebook | Google+ --- Note from Michael: If you really like this post above - check out Brian's TEDTalk and his thought process for preparing it in this post: 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} http://www.briansolis.com/2012/10/tedtalk-reinventing-consumer-capitalism-screw-business-as-usual/

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• Issue 15: SVP Focus

  - by rituchhibber

       SVP FOCUS FOCUS -- Chris Baker SVP Oracle Worldwide ISV-OEM-Java Sales Chris Baker is the Global Head of ISV/OEM Sales responsible for working with ISV/OEM partners to maximise Oracle's business through those partners, whilst maximising those partners’ business to their end users. Chris works with partners, customers, innovators, investors and employees to develop innovative business solutions using Oracle products, services and skills. RESOURCES -- Oracle PartnerNetwork (OPN) OPN Solutions Catalog Oracle Exastack Program Oracle Exastack Optimized Oracle Cloud Computing Oracle Engineered Systems Oracle and Java SUBSCRIBE FEEDBACK PREVIOUS ISSUES "By taking part in marketing activities, our partners accelerate their sales cycles." -- Firstly, could you please explain Oracle's current strategy for ISV partners, globally and in EMEA? Oracle customers use independent software vendor (ISV) applications to run their businesses. They use them to generate revenue and to fulfil obligations to their own customers. Our strategy is very straight-forward. We want all of our ISV partners and OEMs to concentrate on the things that they do the best—building applications to meet the unique industry and functional requirements of their customer. We want to ensure that we deliver a best-in-class application platform so ISVs are free to concentrate their effort on their application functionality and user experience We invest over four billion dollars in research and development every year, and we want our ISVs to benefit from all of that investment in operating systems, virtualisation, databases, middleware, engineered systems, and other hardware. By doing this, we help them to reduce their costs, gain more consistency and agility for quicker implementations, and also rapidly differentiate themselves from other application vendors. It's all about simplification because we believe that around 25 to 30 percent of the development costs incurred by many ISVs are caused by customising infrastructure and have nothing to do with their applications. Our strategy is to enable our ISV partners to standardise their application platform using engineered architecture, so they can write once to the Oracle stack and deploy seamlessly in the cloud, on-premise, or in hybrid deployments. It's really important that architecture is the same in order to keep cost and time overheads at a minimum, so we provide standardisation and an environment that enables our ISVs to concentrate on the core business that makes them the most money and brings them success. How do you believe this strategy is helping the ISVs to work hand-in-hand with Oracle to ensure that end customers get the industry-leading solutions that they need? We work with our ISVs not just to help them be successful, but also to help them market themselves. We have something called the 'Oracle Exastack Ready Program', which enables ISVs to publicise themselves as 'Ready' to run the core software platforms that run on Oracle's engineered systems including Exadata and Exalogic. So, for example, they can become 'Database Ready' which means that they use the latest version of Oracle Database and therefore can run their application without modification on Exadata or the Oracle Database Appliance. Alternatively, they can become WebLogic Ready, Oracle Linux Ready and Oracle Solaris Ready which means they run on the latest release and therefore can run their application, with no new porting work, on Oracle Exalogic. Those 'Ready' logos are important in helping ISVs advertise to their customers that they are using the latest technologies which have been fully tested. We now also have Exadata Ready and Exalogic Ready programmes which allow ISVs to promote the certification of their applications on these platforms. This highlights these partners to Oracle customers as having solutions that run fluently on the Oracle Exadata Database Machine, the Oracle Exalogic Elastic Cloud or one of our other engineered systems. This makes it easy for customers to identify solutions and provides ISVs with an avenue to connect with Oracle customers who are rapidly adopting engineered systems. We have also taken this programme to the next level in the shape of 'Oracle Exastack Optimized' for partners whose applications run best on the Oracle stack and have invested the time to fully optimise application performance. We ensure that Exastack Optimized partner status is promoted and supported by press releases, and we help our ISVs go to market and differentiate themselves through the use of our technology and the standardisation it delivers. To date we have had several hundred organisations successfully work through our Exastack Optimized programme. How does Oracle's strategy of offering pre-integrated open platform software and hardware allow ISVs to bring their products to market more quickly? One of the problems for many ISVs is that they have to think very carefully about the technology on which their solutions will be deployed, particularly in the cloud or hosted environments. They have to think hard about how they secure these environments, whether the concern is, for example, middleware, identity management, or securing personal data. If they don't use the technology that we build-in to our products to help them to fulfil these roles, they then have to build it themselves. This takes time, requires testing, and must be maintained. By taking advantage of our technology, partners will now know that they have a standard platform. They will know that they can confidently talk about implementation being the same every time they do it. Very large ISV applications could once take a year or two to be implemented at an on-premise environment. But it wasn't just the configuration of the application that took the time, it was actually the infrastructure - the different hardware configurations, operating systems and configurations of databases and middleware. Now we strongly believe that it's all about standardisation and repeatability. It's about making sure that our partners can do it once and are then able to roll it out many different times using standard componentry. What actions would you recommend for existing ISV partners that are looking to do more business with Oracle and its customer base, not only to maximise benefits, but also to maximise partner relationships? My team, around the world and in the EMEA region, is available and ready to talk to any of our ISVs and to explore the possibilities together. We run programmes like 'Excite' and 'Insight' to help us to understand how we can help ISVs with architecture and widen their environments. But we also want to work with, and look at, new opportunities - for example, the Machine-to-Machine (M2M) market or 'The Internet of Things'. Over the next few years, many millions, indeed billions of devices will be collecting massive amounts of data and communicating it back to the central systems where ISVs will be running their applications. The only way that our partners will be able to provide a single vendor 'end-to-end' solution is to use Oracle integrated systems at the back end and Java on the 'smart' devices collecting the data—a complete solution from device to data centre. So there are huge opportunities to work closely with our ISVs, using Oracle's complete M2M platform, to provide the infrastructure that enables them to extract maximum value from the data collected. If any partners don't know where to start or who to contact, then they can contact me directly at [email protected] or indeed any of our teams across the EMEA region. We want to work with ISVs to help them to be as successful as they possibly can through simplification and speed to market, and we also want all of the top ISVs in the world based on Oracle. What opportunities are immediately opened to new ISV partners joining the OPN? As you know OPN is very, very important. New members will discover a huge amount of content that instantly becomes accessible to them. They can access a wealth of no-cost training and enablement materials to build their expertise in Oracle technology. They can download Oracle software and use it for development projects. They can help themselves become more competent by becoming part of a true community and uncovering new opportunities by working with Oracle and their peers in the Oracle Partner Network. As well as publishing massive amounts of information on OPN, we also hold our global Oracle OpenWorld event, at which partners play a huge role. This takes place at the end of September and the beginning of October in San Francisco. Attending ISV partners have an unrivalled opportunity to contribute to elements such as the OpenWorld / OPN Exchange, at which they can talk to other partners and really begin thinking about how they can move their businesses on and play key roles in a very large ecosystem which revolves around technology and standardisation. Finally, are there any other messages that you would like to share with the Oracle ISV community? The crucial message that I always like to reinforce is architecture, architecture and architecture! The key opportunities that ISVs have today revolve around standardising their architectures so that they can confidently think: "I will I be able to do exactly the same thing whenever a customer is looking to deploy on-premise, hosted or in the cloud". The right architecture is critical to being competitive and to really start changing the game. We want to help our ISV partners to do just that; to establish standard architecture and to seize the opportunities it opens up for them. New market opportunities like M2M are enormous - just look at how many devices are all around you right now. We can help our partners to interface with these devices more effectively while thinking about their entire ecosystem, rather than just the piece that they have traditionally focused upon. With standardised architecture, we can help people dramatically improve their speed, reach, agility and delivery of enhanced customer satisfaction and value all the way from the Java side to their centralised systems. All Oracle ISV partners must take advantage of these opportunities, which is why Oracle will continue to invest in and support them. Oracle OpenWorld 2010 Whether you attended Oracle OpenWorld 2009 or not, don't forget to save the date now for Oracle OpenWorld 2010. The event will be held a little earlier next year, from 19th-23rd September, so please don't miss out. With thousands of sessions and hundreds of exhibits and demos already lined up, there's no better place to learn how to optimise your existing systems, get an inside line on upcoming technology breakthroughs, and meet with your partner peers, Oracle strategists and even the developers responsible for the products and services that help you get better results for your end customers. Register Now for Oracle OpenWorld 2010! Perhaps you are interested in learning more about Oracle OpenWorld 2010, but don't wish to register at this time? Great! Please just enter your contact information here and we will contact you at a later date. How to Exhibit at Oracle OpenWorld 2010 Sponsorship Opportunities at Oracle OpenWorld 2010 Advertising Opportunities at Oracle OpenWorld 2010 -- Back to the welcome page

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• Why unhandled exceptions are useful

  - by Simon Cooper

  It’s the bane of most programmers’ lives – an unhandled exception causes your application or webapp to crash, an ugly dialog gets displayed to the user, and they come complaining to you. Then, somehow, you need to figure out what went wrong. Hopefully, you’ve got a log file, or some other way of reporting unhandled exceptions (obligatory employer plug: SmartAssembly reports an application’s unhandled exceptions straight to you, along with the entire state of the stack and variables at that point). If not, you have to try and replicate it yourself, or do some psychic debugging to try and figure out what’s wrong. However, it’s good that the program crashed. Or, more precisely, it is correct behaviour. An unhandled exception in your application means that, somewhere in your code, there is an assumption that you made that is actually invalid. Coding assumptions Let me explain a bit more. Every method, every line of code you write, depends on implicit assumptions that you have made. Take this following simple method, that copies a collection to an array and includes an item if it isn’t in the collection already, using a supplied IEqualityComparer: public static T[] ToArrayWithItem( ICollection<T> coll, T obj, IEqualityComparer<T> comparer) { // check if the object is in collection already // using the supplied comparer foreach (var item in coll) { if (comparer.Equals(item, obj)) { // it's in the collection already // simply copy the collection to an array // and return it T[] array = new T[coll.Count]; coll.CopyTo(array, 0); return array; } } // not in the collection // copy coll to an array, and add obj to it // then return it T[] array = new T[coll.Count+1]; coll.CopyTo(array, 0); array[array.Length-1] = obj; return array; } What’s all the assumptions made by this fairly simple bit of code? coll is never null comparer is never null coll.CopyTo(array, 0) will copy all the items in the collection into the array, in the order defined for the collection, starting at the first item in the array. The enumerator for coll returns all the items in the collection, in the order defined for the collection comparer.Equals returns true if the items are equal (for whatever definition of ‘equal’ the comparer uses), false otherwise comparer.Equals, coll.CopyTo, and the coll enumerator will never throw an exception or hang for any possible input and any possible values of T coll will have less than 4 billion items in it (this is a built-in limit of the CLR) array won’t be more than 2GB, both on 32 and 64-bit systems, for any possible values of T (again, a limit of the CLR) There are no threads that will modify coll while this method is running and, more esoterically: The C# compiler will compile this code to IL according to the C# specification The CLR and JIT compiler will produce machine code to execute the IL on the user’s computer The computer will execute the machine code correctly That’s a lot of assumptions. Now, it could be that all these assumptions are valid for the situations this method is called. But if this does crash out with an exception, or crash later on, then that shows one of the assumptions has been invalidated somehow. An unhandled exception shows that your code is running in a situation which you did not anticipate, and there is something about how your code runs that you do not understand. Debugging the problem is the process of learning more about the new situation and how your code interacts with it. When you understand the problem, the solution is (usually) obvious. The solution may be a one-line fix, the rewrite of a method or class, or a large-scale refactoring of the codebase, but whatever it is, the fix for the crash will incorporate the new information you’ve gained about your own code, along with the modified assumptions. When code is running with an assumption or invariant it depended on broken, then the result is ‘undefined behaviour’. Anything can happen, up to and including formatting the entire disk or making the user’s computer sentient and start doing a good impression of Skynet. You might think that those can’t happen, but at Halting problem levels of generality, as soon as an assumption the code depended on is broken, the program can do anything. That is why it’s important to fail-fast and stop the program as soon as an invariant is broken, to minimise the damage that is done. What does this mean in practice? To start with, document and check your assumptions. As with most things, there is a level of judgement required. How you check and document your assumptions depends on how the code is used (that’s some more assumptions you’ve made), how likely it is a method will be passed invalid arguments or called in an invalid state, how likely it is the assumptions will be broken, how expensive it is to check the assumptions, and how bad things are likely to get if the assumptions are broken. Now, some assumptions you can assume unless proven otherwise. You can safely assume the C# compiler, CLR, and computer all run the method correctly, unless you have evidence of a compiler, CLR or processor bug. You can also assume that interface implementations work the way you expect them to; implementing an interface is more than simply declaring methods with certain signatures in your type. The behaviour of those methods, and how they work, is part of the interface contract as well. For example, for members of a public API, it is very important to document your assumptions and check your state before running the bulk of the method, throwing ArgumentException, ArgumentNullException, InvalidOperationException, or another exception type as appropriate if the input or state is wrong. For internal and private methods, it is less important. If a private method expects collection items in a certain order, then you don’t necessarily need to explicitly check it in code, but you can add comments or documentation specifying what state you expect the collection to be in at a certain point. That way, anyone debugging your code can immediately see what’s wrong if this does ever become an issue. You can also use DEBUG preprocessor blocks and Debug.Assert to document and check your assumptions without incurring a performance hit in release builds. On my coding soapbox… A few pet peeves of mine around assumptions. Firstly, catch-all try blocks: try { ... } catch { } A catch-all hides exceptions generated by broken assumptions, and lets the program carry on in an unknown state. Later, an exception is likely to be generated due to further broken assumptions due to the unknown state, causing difficulties when debugging as the catch-all has hidden the original problem. It’s much better to let the program crash straight away, so you know where the problem is. You should only use a catch-all if you are sure that any exception generated in the try block is safe to ignore. That’s a pretty big ask! Secondly, using as when you should be casting. Doing this: (obj as IFoo).Method(); or this: IFoo foo = obj as IFoo; ... foo.Method(); when you should be doing this: ((IFoo)obj).Method(); or this: IFoo foo = (IFoo)obj; ... foo.Method(); There’s an assumption here that obj will always implement IFoo. If it doesn’t, then by using as instead of a cast you’ve turned an obvious InvalidCastException at the point of the cast that will probably tell you what type obj actually is, into a non-obvious NullReferenceException at some later point that gives you no information at all. If you believe obj is always an IFoo, then say so in code! Let it fail-fast if not, then it’s far easier to figure out what’s wrong. Thirdly, document your assumptions. If an algorithm depends on a non-trivial relationship between several objects or variables, then say so. A single-line comment will do. Don’t leave it up to whoever’s debugging your code after you to figure it out. Conclusion It’s better to crash out and fail-fast when an assumption is broken. If it doesn’t, then there’s likely to be further crashes along the way that hide the original problem. Or, even worse, your program will be running in an undefined state, where anything can happen. Unhandled exceptions aren’t good per-se, but they give you some very useful information about your code that you didn’t know before. And that can only be a good thing.

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• Understanding the value of Customer Experience & Loyalty for the Telecommunications Industry

  - by raul.goycoolea

  Worried by economic woes and market forces, especially in mature markets, communications service providers (CSPs) increasingly focus on improving customer experience. In fact, it seems difficult to find a major message by a C-level executive in the developed world that does not include something on "meeting and exceeding customers' needs". Frequently in customer satisfaction studies by prominent firms, CSPs fall short of the leadership demonstrated by other industries that take customer-centric approaches to their bottom-line strategies. Consider the following:Despite the continued impact of global economic crisis, in July 2010, Apple Computer posted record revenue and net quarterly profit. Those who attribute the results primarily to the iPhone 4 launch should note that Apple also shipped around 30% more Macintosh computers than the same period the previous year. Even sales of the iPod line increased by 8% in a highly commoditized, shrinking media player market. Finally, Apple began selling iPads during the quarter, with total sales of more than 3 million units. What does Apple have that the others lack? Well, some great products (and services) to be sure, but it also excels at customer service and support, marketing, and distribution, and has one of the strongest brands globally. Its products are useful, simple to use, easy to acquire and augment, high quality, and considered very cool. They also evoke such an emotional response from many of Apple's customers, which they turn up their noses at competitive products.In other words, Apple appears to have mastered virtually every aspect of customer experience and the resultant loyalty of its customer base - even in difficult financial times. Through that unwavering customer focus, Apple continues to drive its revenues and profits to new heights. Other customer loyalty leaders like Wal-Mart, Google, Toyota and Honda are also doing well by focusing on customer experience as an essential driver of profitability. Service providers should note this performance and ask themselves how they might leverage the same principles to increase their own profitability. After all, that is what customer experience and loyalty are all about: profitability.To successfully manage all the critical touch points of customer experience, CSPs must shun the one-size-fits-all approach. They can no longer afford to view customer service fundamentally as an act of altruism - which mentality dates back to the industry's civil service days, when CSPs were typically government organizations that were critical to economic development and public safety.As regulators and public officials have pushed, and continue to push, service providers to new heights of reliability - using incentives and punishments - most CSPs already have some of the fundamental building blocks of customer service in place. Yet despite that history and experience, service providers still lag other industries in providing what is seen as good customer service.As we observed in the TMF's 2009 Insights Research report, Customer Experience Management: Driving Loyalty & Profitability there has been resurgence in interest by CSPs. More and more of them have stated ambitions to catch up other industries, and they are realizing that good customer service is a powerful strategy for increasing business performance and profitability, not an act of good will.CSPs are recognizing the connection between customer experience and profitability, as demonstrated in many studies. For example, according to research by Bain & Company, a 5 percent improvement in customer retention rates can yield as much as a 75 percent increase in profits for companies across a range of industries.After decades of customer experience strategy formulation, Bain partner and business author, Frederick Reichheld, considers "would you recommend us to a friend?" as the ultimate question for a customer. How many times have you or your friends recommended an iPod, iPhone or a Mac? What do your children recommend to their peers? Their peers to them?There are certain steps service providers have to take to create more personalized relationships with their customers, as well as reduce churn and increase profitability, all while becoming leaner and more agile. First, they have to define customer experience, we define it as the result of the sum of observations, perceptions, thoughts and feelings arising from interactions and relationships between customers and their service provider(s). Virtually every customer touch point - whether directly or indirectly linked to service providers and their partners - contributes to customer perception, satisfaction, loyalty, and ultimately profitability. Gaining leadership in customer experience and satisfaction will not be a simple task, as it is affected by virtually every customer-facing aspect of the service provider, and in turn impacts the service provider deeply - especially on the all-important bottom line. The scope of issues affecting customer experience is complex and dynamic.With new services, devices and applications extending the basis of customer experience to domains beyond the direct control of the service provider, it is likely to increase in complexity and dynamism.Customer loyalty = increased profitsAs stated earlier, customer experience programs are not fundamentally altruistic exercises, but a strategic means of improving competitiveness and profitability in the short and long term. Loyalty is essential to deriving long term profits from customers.Some of the earliest loyalty programs date back to the 1930s, when packaged goods companies offered embedded coupons for rewards to buyers, and eventually retail chains began offering reward programs to frequent shoppers. These programs continued for decades but were leapfrogged in the 1980s by more aggressive programs from the airlines.This movement was led by American Airlines, which launched the first full-scale loyalty marketing program of the modern era with the AAdvantage frequent flyer scheme. It was the first to reward frequent fliers with notional air miles that could be accumulated and later redeemed for free travel. Figure 1: Opportunities example of Customer loyalty driven profitOther airlines and travel providers were quick to grasp the incredible value of providing customers with an incentive to use their company exclusively. Within a few years, dozens of travel industry companies launched similar initiatives and now loyalty programs are achieving near-ubiquity in many service industries, especially those in which it is difficult to differentiate offerings by product attributes.The belief is that increased profitability will result from customer retention efforts because:•    The cost of acquisition occurs only at the beginning of a relationship: the longer the relationship, the lower the amortized cost;•    Account maintenance costs decline as a percentage of total costs, or as a percentage of revenue, over the lifetime of the relationship;•    Long term customers tend to be less inclined to switch and less price sensitive which can result in stable unit sales volume and increases in dollar-sales volume;•    Long term customers may initiate word-of-mouth promotions and referrals, which cost the company nothing and arguably are the most effective form of advertising;•    Long-term customers are more likely to buy ancillary products and higher margin supplemental products;•    Long term customers tend to be satisfied with their relationship with the company and are less likely to switch to competitors, making market entry or competitors gaining market share difficult;•    Regular customers tend to be less expensive to service, as they are familiar with the processes involved, require less 'education', and are consistent in their order placement;•    Increased customer retention and loyalty makes the employees' jobs easier and more satisfying. In turn, happy employees feed back into higher customer satisfaction in a virtuous circle. Figure 2: The virtuous circle of customer loyaltyFigure 2 represents a high-level example of a virtuous cycle driven by customer satisfaction and loyalty, depicting how superiority in product and service offerings, as well as strong customer support by competent employees, lead to higher sales and ultimately profitability. As stated above, this is not a new concept, but succeeding with it is difficult. It has eluded many a company driven to achieve profitability goals. Of course, for this circle to be virtuous, the customer relationship(s) must be profitable.Trying to maintain the loyalty of unprofitable customers is not a viable business strategy. It is, therefore, important that marketers can assess the profitability of each customer (or customer segment), and either improve or terminate relationships that are not profitable. This means each customer's 'relationship costs' must be understood and compared to their 'relationship revenue'. Customer lifetime value (CLV) is the most commonly used metric here, as it is generally accepted as a representation of exactly how much each customer is worth in monetary terms, and therefore a determinant of exactly how much a service provider should be willing to spend to acquire or retain that customer.CLV models make several simplifying assumptions and often involve the following inputs:•    Churn rate represents the percentage of customers who end their relationship with a company in a given period;•    Retention rate is calculated by subtracting the churn rate percentage from 100;•    Period/horizon equates to the units of time into which a customer relationship can be divided for analysis. A year is the most commonly used period for this purpose. Customer lifetime value is a multi-period calculation, often projecting three to seven years into the future. In practice, analysis beyond this point is viewed as too speculative to be reliable. The model horizon is the number of periods used in the calculation;•    Periodic revenue is the amount of revenue collected from a customer in a given period (though this is often extended across multiple periods into the future to understand lifetime value), such as usage revenue, revenues anticipated from cross and upselling, and often some weighting for referrals by a loyal customer to others; •    Retention cost describes the amount of money the service provider must spend, in a given period, to retain an existing customer. Again, this is often forecast across multiple periods. Retention costs include customer support, billing, promotional incentives and so on;•    Discount rate means the cost of capital used to discount future revenue from a customer. Discounting is an advanced method used in more sophisticated CLV calculations;•    Profit margin is the projected profit as a percentage of revenue for the period. This may be reflected as a percentage of gross or net profit. Again, this is generally projected across the model horizon to understand lifetime value.A strong focus on managing these inputs can help service providers realize stronger customer relationships and profits, but there are some obstacles to overcome in achieving accurate calculations of CLV, such as the complexity of allocating costs across the customer base. There are many costs that serve all customers which must be properly allocated across the base, and often a simple proportional allocation across the whole base or a segment may not accurately reflect the true cost of serving that customer;  This is made worse by the fragmentation of customer information, which is likely to be across a variety of product or operations groups, and may be difficult to aggregate due to different representations.In addition, there is the complexity of account relationships and structures to take into consideration. Complex account structures may not be understood or properly represented. For example, a profitable customer may have a separate account for a second home or another family member, which may appear to be unprofitable. If the service provider cannot relate the two accounts, CLV is not properly represented and any resultant cancellation of the apparently unprofitable account may result in the customer churning from the profitable one.In summary, if service providers are to realize strong customer relationships and their attendant profits, there must be a very strong focus on data management. This needs to be coupled with analytics that help business managers and those who work in customer-facing functions offer highly personalized solutions to customers, while maintaining profitability for the service provider. It's clear that acquiring new customers is expensive. Advertising costs, campaign management expenses, promotional service pricing and discounting, and equipment subsidies make a serious dent in a new customer's profitability. That is especially true given the rising subsidies for Smartphone users, which service providers hope will result in greater profits from profits from data services profitability in future.  The situation is made worse by falling prices and greater competition in mature markets.Customer acquisition through industry consolidation isn't cheap either. A North American service provider spent about $2,000 per subscriber in its acquisition of a smaller company earlier this year. While this has allowed it to leapfrog to become the largest mobile service provider in the country, it required a total investment of more than $28 billion (including assumption of the acquiree's debt).While many operating cost synergies clearly made this deal more attractive to the acquiring company, this is certainly an expensive way to acquire customers: the cost per subscriber in this case is not out of line with the prices others have paid for acquisitions.While growth by acquisition certainly increases overall revenues, it often creates tremendous challenges for profitability. Organic growth through increased customer loyalty and retention is a more effective driver of profit, as well as a stronger predictor of future profitability. Service providers, especially those in mature markets, are increasingly recognizing this and taking steps toward a creating a more personalized, flexible and satisfying experience for their customers.In summary, the clearest path to profitability for companies in virtually all industries is through customer retention and maximization of lifetime value. Service providers would do well to recognize this and focus attention on profitable customer relationships.

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• Top things web developers should know about the Visual Studio 2013 release

  - by Jon Galloway

  ASP.NET and Web Tools for Visual Studio 2013 Release NotesASP.NET and Web Tools for Visual Studio 2013 Release NotesSummary for lazy readers: Visual Studio 2013 is now available for download on the Visual Studio site and on MSDN subscriber downloads) Visual Studio 2013 installs side by side with Visual Studio 2012 and supports round-tripping between Visual Studio versions, so you can try it out without committing to a switch Visual Studio 2013 ships with the new version of ASP.NET, which includes ASP.NET MVC 5, ASP.NET Web API 2, Razor 3, Entity Framework 6 and SignalR 2.0 The new releases ASP.NET focuses on One ASP.NET, so core features and web tools work the same across the platform (e.g. adding ASP.NET MVC controllers to a Web Forms application) New core features include new templates based on Bootstrap, a new scaffolding system, and a new identity system Visual Studio 2013 is an incredible editor for web files, including HTML, CSS, JavaScript, Markdown, LESS, Coffeescript, Handlebars, Angular, Ember, Knockdown, etc. Top links: Visual Studio 2013 content on the ASP.NET site are in the standard new releases area: http://www.asp.net/vnext ASP.NET and Web Tools for Visual Studio 2013 Release Notes Short intro videos on the new Visual Studio web editor features from Scott Hanselman and Mads Kristensen Announcing release of ASP.NET and Web Tools for Visual Studio 2013 post on the official .NET Web Development and Tools Blog Scott Guthrie's post: Announcing the Release of Visual Studio 2013 and Great Improvements to ASP.NET and Entity Framework Okay, for those of you who are still with me, let's dig in a bit. Quick web dev notes on downloading and installing Visual Studio 2013 I found Visual Studio 2013 to be a pretty fast install. According to Brian Harry's release post, installing over pre-release versions of Visual Studio is supported.  I've installed the release version over pre-release versions, and it worked fine. If you're only going to be doing web development, you can speed up the install if you just select Web Developer tools. Of course, as a good Microsoft employee, I'll mention that you might also want to install some of those other features, like the Store apps for Windows 8 and the Windows Phone 8.0 SDK, but they do download and install a lot of other stuff (e.g. the Windows Phone SDK sets up Hyper-V and downloads several GB's of VM's). So if you're planning just to do web development for now, you can pick just the Web Developer Tools and install the other stuff later. If you've got a fast internet connection, I recommend using the web installer instead of downloading the ISO. The ISO includes all the features, whereas the web installer just downloads what you're installing. Visual Studio 2013 development settings and color theme When you start up Visual Studio, it'll prompt you to pick some defaults. These are totally up to you -whatever suits your development style - and you can change them later. As I said, these are completely up to you. I recommend either the Web Development or Web Development (Code Only) settings. The only real difference is that Code Only hides the toolbars, and you can switch between them using Tools / Import and Export Settings / Reset. Web Development settings Web Development (code only) settings Usually I've just gone with Web Development (code only) in the past because I just want to focus on the code, although the Standard toolbar does make it easier to switch default web browsers. More on that later. Color theme Sigh. Okay, everyone's got their favorite colors. I alternate between Light and Dark depending on my mood, and I personally like how the low contrast on the window chrome in those themes puts the emphasis on my code rather than the tabs and toolbars. I know some people got pretty worked up over that, though, and wanted the blue theme back. I personally don't like it - it reminds me of ancient versions of Visual Studio that I don't want to think about anymore. So here's the thing: if you install Visual Studio Ultimate, it defaults to Blue. The other versions default to Light. If you use Blue, I won't criticize you - out loud, that is. You can change themes really easily - either Tools / Options / Environment / General, or the smart way: ctrl+q for quick launch, then type Theme and hit enter. Signing in During the first run, you'll be prompted to sign in. You don't have to - you can click the "Not now, maybe later" link at the bottom of that dialog. I recommend signing in, though. It's not hooked in with licensing or tracking the kind of code you write to sell you components. It is doing good things, like  syncing your Visual Studio settings between computers. More about that here. So, you don't have to, but I sure do. Overview of shiny new things in ASP.NET land There are a lot of good new things in ASP.NET. I'll list some of my favorite here, but you can read more on the ASP.NET site. One ASP.NET You've heard us talk about this for a while. The idea is that options are good, but choice can be a burden. When you start a new ASP.NET project, why should you have to make a tough decision - with long-term consequences - about how your application will work? If you want to use ASP.NET Web Forms, but have the option of adding in ASP.NET MVC later, why should that be hard? It's all ASP.NET, right? Ideally, you'd just decide that you want to use ASP.NET to build sites and services, and you could use the appropriate tools (the green blocks below) as you needed them. So, here it is. When you create a new ASP.NET application, you just create an ASP.NET application. Next, you can pick from some templates to get you started... but these are different. They're not "painful decision" templates, they're just some starting pieces. And, most importantly, you can mix and match. I can pick a "mostly" Web Forms template, but include MVC and Web API folders and core references. If you've tried to mix and match in the past, you're probably aware that it was possible, but not pleasant. ASP.NET MVC project files contained special project type GUIDs, so you'd only get controller scaffolding support in a Web Forms project if you manually edited the csproj file. Features in one stack didn't work in others. Project templates were painful choices. That's no longer the case. Hooray! I just did a demo in a presentation last week where I created a new Web Forms + MVC + Web API site, built a model, scaffolded MVC and Web API controllers with EF Code First, add data in the MVC view, viewed it in Web API, then added a GridView to the Web Forms Default.aspx page and bound it to the Model. In about 5 minutes. Sure, it's a simple example, but it's great to be able to share code and features across the whole ASP.NET family. Authentication In the past, authentication was built into the templates. So, for instance, there was an ASP.NET MVC 4 Intranet Project template which created a new ASP.NET MVC 4 application that was preconfigured for Windows Authentication. All of that authentication stuff was built into each template, so they varied between the stacks, and you couldn't reuse them. You didn't see a lot of changes to the authentication options, since they required big changes to a bunch of project templates. Now, the new project dialog includes a common authentication experience. When you hit the Change Authentication button, you get some common options that work the same way regardless of the template or reference settings you've made. These options work on all ASP.NET frameworks, and all hosting environments (IIS, IIS Express, or OWIN for self-host) The default is Individual User Accounts: This is the standard "create a local account, using username / password or OAuth" thing; however, it's all built on the new Identity system. More on that in a second. The one setting that has some configuration to it is Organizational Accounts, which lets you configure authentication using Active Directory, Windows Azure Active Directory, or Office 365. Identity There's a new identity system. We've taken the best parts of the previous ASP.NET Membership and Simple Identity systems, rolled in a lot of feedback and made big enhancements to support important developer concerns like unit testing and extensiblity. I've written long posts about ASP.NET identity, and I'll do it again. Soon. This is not that post. The short version is that I think we've finally got just the right Identity system. Some of my favorite features: There are simple, sensible defaults that work well - you can File / New / Run / Register / Login, and everything works. It supports standard username / password as well as external authentication (OAuth, etc.). It's easy to customize without having to re-implement an entire provider. It's built using pluggable pieces, rather than one large monolithic system. It's built using interfaces like IUser and IRole that allow for unit testing, dependency injection, etc. You can easily add user profile data (e.g. URL, twitter handle, birthday). You just add properties to your ApplicationUser model and they'll automatically be persisted. Complete control over how the identity data is persisted. By default, everything works with Entity Framework Code First, but it's built to support changes from small (modify the schema) to big (use another ORM, store your data in a document database or in the cloud or in XML or in the EXIF data of your desktop background or whatever). It's configured via OWIN. More on OWIN and Katana later, but the fact that it's built using OWIN means it's portable. You can find out more in the Authentication and Identity section of the ASP.NET site (and lots more content will be going up there soon). New Bootstrap based project templates The new project templates are built using Bootstrap 3. Bootstrap (formerly Twitter Bootstrap) is a front-end framework that brings a lot of nice benefits: It's responsive, so your projects will automatically scale to device width using CSS media queries. For example, menus are full size on a desktop browser, but on narrower screens you automatically get a mobile-friendly menu. The built-in Bootstrap styles make your standard page elements (headers, footers, buttons, form inputs, tables etc.) look nice and modern. Bootstrap is themeable, so you can reskin your whole site by dropping in a new Bootstrap theme. Since Bootstrap is pretty popular across the web development community, this gives you a large and rapidly growing variety of templates (free and paid) to choose from. Bootstrap also includes a lot of very useful things: components (like progress bars and badges), useful glyphicons, and some jQuery plugins for tooltips, dropdowns, carousels, etc.). Here's a look at how the responsive part works. When the page is full screen, the menu and header are optimized for a wide screen display: When I shrink the page down (this is all based on page width, not useragent sniffing) the menu turns into a nice mobile-friendly dropdown: For a quick example, I grabbed a new free theme off bootswatch.com. For simple themes, you just need to download the boostrap.css file and replace the /content/bootstrap.css file in your project. Now when I refresh the page, I've got a new theme: Scaffolding The big change in scaffolding is that it's one system that works across ASP.NET. You can create a new Empty Web project or Web Forms project and you'll get the Scaffold context menus. For release, we've got MVC 5 and Web API 2 controllers. We had a preview of Web Forms scaffolding in the preview releases, but they weren't fully baked for RTM. Look for them in a future update, expected pretty soon. This scaffolding system wasn't just changed to work across the ASP.NET frameworks, it's also built to enable future extensibility. That's not in this release, but should also hopefully be out soon. Project Readme page This is a small thing, but I really like it. When you create a new project, you get a Project_Readme.html page that's added to the root of your project and opens in the Visual Studio built-in browser. I love it. A long time ago, when you created a new project we just dumped it on you and left you scratching your head about what to do next. Not ideal. Then we started adding a bunch of Getting Started information to the new project templates. That told you what to do next, but you had to delete all of that stuff out of your website. It doesn't belong there. Not ideal. This is a simple HTML file that's not integrated into your project code at all. You can delete it if you want. But, it shows a lot of helpful links that are current for the project you just created. In the future, if we add new wacky project types, they can create readme docs with specific information on how to do appropriately wacky things. Side note: I really like that they used the internal browser in Visual Studio to show this content rather than popping open an HTML page in the default browser. I hate that. It's annoying. If you're doing that, I hope you'll stop. What if some unnamed person has 40 or 90 tabs saved in their browser session? When you pop open your "Thanks for installing my Visual Studio extension!" page, all eleventy billion tabs start up and I wish I'd never installed your thing. Be like these guys and pop stuff Visual Studio specific HTML docs in the Visual Studio browser. ASP.NET MVC 5 The biggest change with ASP.NET MVC 5 is that it's no longer a separate project type. It integrates well with the rest of ASP.NET. In addition to that and the other common features we've already looked at (Bootstrap templates, Identity, authentication), here's what's new for ASP.NET MVC. Attribute routing ASP.NET MVC now supports attribute routing, thanks to a contribution by Tim McCall, the author of http://attributerouting.net. With attribute routing you can specify your routes by annotating your actions and controllers. This supports some pretty complex, customized routing scenarios, and it allows you to keep your route information right with your controller actions if you'd like. Here's a controller that includes an action whose method name is Hiding, but I've used AttributeRouting to configure it to /spaghetti/with-nesting/where-is-waldo public class SampleController : Controller { [Route("spaghetti/with-nesting/where-is-waldo")] public string Hiding() { return "You found me!"; } } I enable that in my RouteConfig.cs, and I can use that in conjunction with my other MVC routes like this: public class RouteConfig { public static void RegisterRoutes(RouteCollection routes) { routes.IgnoreRoute("{resource}.axd/{*pathInfo}"); routes.MapMvcAttributeRoutes(); routes.MapRoute( name: "Default", url: "{controller}/{action}/{id}", defaults: new { controller = "Home", action = "Index", id = UrlParameter.Optional } ); } } You can read more about Attribute Routing in ASP.NET MVC 5 here. Filter enhancements There are two new additions to filters: Authentication Filters and Filter Overrides. Authentication filters are a new kind of filter in ASP.NET MVC that run prior to authorization filters in the ASP.NET MVC pipeline and allow you to specify authentication logic per-action, per-controller, or globally for all controllers. Authentication filters process credentials in the request and provide a corresponding principal. Authentication filters can also add authentication challenges in response to unauthorized requests. Override filters let you change which filters apply to a given action method or controller. Override filters specify a set of filter types that should not be run for a given scope (action or controller). This allows you to configure filters that apply globally but then exclude certain global filters from applying to specific actions or controllers. ASP.NET Web API 2 ASP.NET Web API 2 includes a lot of new features. Attribute Routing ASP.NET Web API supports the same attribute routing system that's in ASP.NET MVC 5. You can read more about the Attribute Routing features in Web API in this article. OAuth 2.0 ASP.NET Web API picks up OAuth 2.0 support, using security middleware running on OWIN (discussed below). This is great for features like authenticated Single Page Applications. OData Improvements ASP.NET Web API now has full OData support. That required adding in some of the most powerful operators: $select, $expand, $batch and $value. You can read more about OData operator support in this article by Mike Wasson. Lots more There's a huge list of other features, including CORS (cross-origin request sharing), IHttpActionResult, IHttpRequestContext, and more. I think the best overview is in the release notes. OWIN and Katana I've written about OWIN and Katana recently. I'm a big fan. OWIN is the Open Web Interfaces for .NET. It's a spec, like HTML or HTTP, so you can't install OWIN. The benefit of OWIN is that it's a community specification, so anyone who implements it can plug into the ASP.NET stack, either as middleware or as a host. Katana is the Microsoft implementation of OWIN. It leverages OWIN to wire up things like authentication, handlers, modules, IIS hosting, etc., so ASP.NET can host OWIN components and Katana components can run in someone else's OWIN implementation. Howard Dierking just wrote a cool article in MSDN magazine describing Katana in depth: Getting Started with the Katana Project. He had an interesting example showing an OWIN based pipeline which leveraged SignalR, ASP.NET Web API and NancyFx components in the same stack. If this kind of thing makes sense to you, that's great. If it doesn't, don't worry, but keep an eye on it. You're going to see some cool things happen as a result of ASP.NET becoming more and more pluggable. Visual Studio Web Tools Okay, this stuff's just crazy. Visual Studio has been adding some nice web dev features over the past few years, but they've really cranked it up for this release. Visual Studio is by far my favorite code editor for all web files: CSS, HTML, JavaScript, and lots of popular libraries. Stop thinking of Visual Studio as a big editor that you only use to write back-end code. Stop editing HTML and CSS in Notepad (or Sublime, Notepad++, etc.). Visual Studio starts up in under 2 seconds on a modern computer with an SSD. Misspelling HTML attributes or your CSS classes or jQuery or Angular syntax is stupid. It doesn't make you a better developer, it makes you a silly person who wastes time. Browser Link Browser Link is a real-time, two-way connection between Visual Studio and all connected browsers. It's only attached when you're running locally, in debug, but it applies to any and all connected browser, including emulators. You may have seen demos that showed the browsers refreshing based on changes in the editor, and I'll agree that's pretty cool. But it's really just the start. It's a two-way connection, and it's built for extensiblity. That means you can write extensions that push information from your running application (in IE, Chrome, a mobile emulator, etc.) back to Visual Studio. Mads and team have showed off some demonstrations where they enabled edit mode in the browser which updated the source HTML back on the browser. It's also possible to look at how the rendered HTML performs, check for compatibility issues, watch for unused CSS classes, the sky's the limit. New HTML editor The previous HTML editor had a lot of old code that didn't allow for improvements. The team rewrote the HTML editor to take advantage of the new(ish) extensibility features in Visual Studio, which then allowed them to add in all kinds of features - things like CSS Class and ID IntelliSense (so you type style="" and get a list of classes and ID's for your project), smart indent based on how your document is formatted, JavaScript reference auto-sync, etc. Here's a 3 minute tour from Mads Kristensen. The previous HTML editor had a lot of old code that didn't allow for improvements. The team rewrote the HTML editor to take advantage of the new(ish) extensibility features in Visual Studio, which then allowed them to add in all kinds of features - things like CSS Class and ID IntelliSense (so you type style="" and get a list of classes and ID's for your project), smart indent based on how your document is formatted, JavaScript reference auto-sync, etc. Lots more Visual Studio web dev features That's just a sampling - there's a ton of great features for JavaScript editing, CSS editing, publishing, and Page Inspector (which shows real-time rendering of your page inside Visual Studio). Here are some more short videos showing those features. Lots, lots more Okay, that's just a summary, and it's still quite a bit. Head on over to http://asp.net/vnext for more information, and download Visual Studio 2013 now to get started!

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• Mac OS X 10.6 assign mapped IP to Windows 7 VM in Parallels

  - by Alex

  I'm trying to assign a mapped IP address to a Windows 7 VM. I have setup running in Parallels 5 in wireless bridged networking mode. The problem I am having is that it looks like the VM is actually broadcasting the MAC address of the host machine and thus causing a clash of IP addresses on the network. This is my current setup: Macbook Pro :~ ifconfig -a lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384 inet6 ::1 prefixlen 128 inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1 inet 127.0.0.1 netmask 0xff000000 gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280 stf0: flags=0<> mtu 1280 en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 ether 00:26:b0:df:31:b4 media: autoselect status: inactive supported media: none autoselect 10baseT/UTP <half-duplex> 10baseT/UTP <full-duplex> 10baseT/UTP <full-duplex,flow-control> 10baseT/UTP <full-duplex,hw-loopback> 100baseTX <half-duplex> 100baseTX <full-duplex> 100baseTX <full-duplex,flow-control> 100baseTX <full-duplex,hw-loopback> 1000baseT <full-duplex> 1000baseT <full-duplex,flow-control> 1000baseT <full-duplex,hw-loopback> fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078 lladdr 00:26:b0:ff:fe:df:31:b4 media: autoselect <full-duplex> status: inactive supported media: autoselect <full-duplex> en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500 inet6 fe80::226:bbff:fe0a:59a1%en1 prefixlen 64 scopeid 0x6 inet 192.168.1.97 netmask 0xffffff00 broadcast 192.168.1.255 ether 00:26:bb:0a:59:a1 media: autoselect status: active supported media: autoselect vnic0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> mtu 1500 inet 192.168.1.81 netmask 0xffffff00 broadcast 192.168.1.255 ether 00:1c:42:00:00:08 media: autoselect status: active supported media: autoselect vnic1: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> mtu 1500 inet 10.37.129.2 netmask 0xffffff00 broadcast 10.37.129.255 ether 00:1c:42:00:00:09 media: autoselect status: active supported media: autoselect Windows 7: :~ ipconfig -all Windows IP Configuration Host Name . . . . . . . . . . . . : Alex-PC Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Parallels Ethernet Adapter Physical Address. . . . . . . . . : 00-1C-42-B8-E7-B4 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter Teredo Tunneling Pseudo-Interface: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{ACAC7EBB-5E5F-4F53-AFD9-E6EAEEA0FEE2}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Billion Bipac 7200 modem router: In DHCP server settings have the following two mapping entries. alex-macbook-win7 00:1c:42:00:00:08 192.168.1.98 alex-macbook 00:26:bb:0a:59:a1 192.168.1.97 The problem I have is that when the VM starts up it gets assigned the 192.168.1.97 address instead of the .98 address and thus networking on the host stops working as it says there is a clash. I have tried removing the mapping for "alex-macbook" which results in the guest machine being assigned a normal DHCP address and NOT the one that is in the mapping of the router.

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• 26 Days: Countdown to Oracle OpenWorld 2012

  - by Michael Snow

  Welcome to our countdown to Oracle OpenWorld! Oracle OpenWorld 2012 is just around the corner. In less than 26 days, San Francisco will be invaded by an expected 50,000 people from all over the world. Here on the Oracle WebCenter team, we’ve all been working to help make the experience a great one for all our WebCenter customers. For a sneak peak  – we’ll be spending this week giving you a teaser of what to look forward to if you are joining us in San Francisco from September 30th through October 4th. We have Oracle WebCenter sessions covering all topics imaginable. Take a look and use the tools we provide to build out your schedule in advance and reserve your seats in your favorite sessions.  That gives you plenty of time to plan for your week with us in San Francisco. If unfortunately, your boss denied your request to attend - there are still some ways that you can join in the experience virtually On-Demand. This year - we are expanding even more up North of Market Street and will be taking over Union Square as well. Check out this map of San Francisco to get a sense of how much of a footprint Oracle OpenWorld has grown to this year. With so much to see and so many sessions to learn from - its no wonder that people get excited. Add to that a good mix of fun and all of the possible WebCenter sessions you could attend - you won't want to sleep at all to take full advantage of such an opportunity. We'll also have our annual WebCenter Customer Appreciation reception - stay tuned this week for some more info on registration to make sure you'll be able to join us. If you've been following the America's Cup at all and believe in EXTREME PERFORMANCE you'll definitely want to take a look at this video from last year's OpenWorld Keynote. 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Important OpenWorld Links:  Attendee / Presenters Toolkit Oracle Schedule Builder WebCenter Sessions (listed in the catalog under Fusion Middleware as "Portals, Sites, Content, and Collaboration" ) Oracle Music Festival - AMAZING Line up!!  Oracle Customer Appreciation Night -LOOK HERE!! Oracle OpenWorld LIVE On-Demand Here are all the WebCenter sessions broken down by day for your viewing pleasure. Monday, October 1st CON8885 - Simplify CRM Engagement with Contextual Collaboration Are your sales teams disconnected and disengaged? Do you want a tool for easily connecting expertise across your organization and providing visibility into the complete sales process? Do you want a way to enhance and retain organization knowledge? Oracle Social Network is the answer. Attend this session to learn how to make CRM easy, effective, and efficient for use across virtual sales teams. Also learn how Oracle Social Network can drive sales force collaboration with natural conversations throughout the sales cycle, promote sales team productivity through purposeful social networking without the noise, and build cross-team knowledge by integrating conversations with CRM and other business applications. CON8268 - Oracle WebCenter Strategy: Engaging Your Customers. Empowering Your Business Oracle WebCenter is a user engagement platform for social business, connecting people and information. Attend this session to learn about the Oracle WebCenter strategy, and understand where Oracle is taking the platform to help companies engage customers, empower employees, and enable partners. Business success starts with ensuring that everyone is engaged with the right people and the right information and can access what they need through the channel of their choice—Web, mobile, or social. Are you giving customers, employees, and partners the best-possible experience? Come learn how you can! ¶ HOL10208 - Add Social Capabilities to Your Enterprise Applications Oracle Social Network enables you to add real-time collaboration capabilities into your enterprise applications, so that conversations can happen directly within your business systems. In this hands-on lab, you will try out the Oracle Social Network product to collaborate with other attendees, using real-time conversations with document sharing capabilities. Next you will embed social capabilities into a sample Web-based enterprise application, using embedded UI components. Experts will also write simple REST-based integrations, using the Oracle Social Network API to programmatically create social interactions. ¶ CON8893 - Improve Employee Productivity with Intuitive and Social Work Environments Social technologies have already transformed the ways customers, employees, partners, and suppliers communicate and stay informed. Forward-thinking organizations today need technologies and infrastructures to help them advance to the next level and integrate social activities with business applications to deliver a user experience that simplifies business processes and enterprise application engagement. Attend this session to hear from an innovative Oracle Social Network customer and learn how you can improve productivity with intuitive and social work environments and empower your employees with innovative social tools to enable contextual access to content and dynamic personalization of solutions. ¶ CON8270 - Oracle WebCenter Content Strategy and Vision Oracle WebCenter provides a strategic content infrastructure for managing documents, images, e-mails, and rich media files. With a single repository, organizations can address any content use case, such as accounts payable, HR onboarding, document management, compliance, records management, digital asset management, or Website management. In this session, learn about future plans for how Oracle WebCenter will address new use cases as well as new integrations with Oracle Fusion Middleware and Oracle Applications, leveraging your investments by making your users more productive and error-free. ¶ CON8269 - Oracle WebCenter Sites Strategy and Vision Oracle’s Web experience management solution, Oracle WebCenter Sites, enables organizations to use the online channel to drive customer acquisition and brand loyalty. It helps marketers and business users easily create and manage contextually relevant, social, interactive online experiences across multiple channels on a global scale. In this session, learn about future plans for how Oracle WebCenter Sites will provide you with the tools, capabilities, and integrations you need in order to continue to address your customers’ evolving requirements for engaging online experiences and keep moving your business forward. ¶ CON8896 - Living with SharePoint SharePoint is a popular platform, but it’s not always the best fit for Oracle customers. In this session, you’ll discover the technical and nontechnical limitations and pitfalls of SharePoint and learn about Oracle alternatives for collaboration, portals, enterprise and Web content management, social computing, and application integration. The presentation shows you how to integrate with SharePoint when business or IT requirements dictate and covers cloud-based (Office 365) and on-premises versions of SharePoint. Presented by a former Microsoft director of SharePoint product management and backed by independent customer research, this session will prepare you to answer the question “Why don’t we just use SharePoint for that?’ the next time it comes up in your organization. ¶ CON7843 - Content-Enabling Enterprise Processes with Oracle WebCenter Organizations today continually strive to automate business processes, reduce costs, and improve efficiency. Many business processes are content-intensive and unstructured, requiring ad hoc collaboration, and distributed in nature, requiring many approvals and generating huge volumes of paper. In this session, learn how Oracle and SYSTIME have partnered to help a customer content-enable its enterprise with Oracle WebCenter Content and Oracle WebCenter Imaging 11g and integrate them with Oracle Applications. ¶ CON6114 - Tape Robotics’ Newest Superhero: Now Fueled by Oracle Software For small, midsize, and rapidly growing businesses that want the most energy-efficient, scalable storage infrastructure to meet their rapidly growing data demands, Oracle’s most recent addition to its award-winning tape portfolio leverages several pieces of Oracle software. With Oracle Linux, Oracle WebLogic, and Oracle Fusion Middleware tools, the library achieves a higher level of usability than previous products while offering customers a familiar interface for management, plus ease of use. This session examines the competitive advantages of the tape library and how Oracle software raises customer satisfaction. Learn how the combination of Oracle engineered systems, Oracle Secure Backup, and Oracle’s StorageTek tape libraries provide end-to-end coverage of your data. ¶ CON9437 - Mobile Access Management With more than five billion mobile devices on the planet and an increasing number of users using their own devices to access corporate data and applications, securely extending identity management to mobile devices has become a hot topic. This session focuses on how to extend your existing identity management infrastructure and policies to securely and seamlessly enable mobile user access. CON7815 - Customer Experience Online in Cloud: Oracle WebCenter Sites, Oracle ATG Apps, Oracle Exalogic Oracle WebCenter Sites and Oracle’s ATG product line together can provide a compelling marketing and e-commerce experience. When you couple them with the extreme performance of Oracle Exalogic, you’ll see unmatched scalability that provides you with a true cloud-based solution. In this session, you’ll learn how running Oracle WebCenter Sites and ATG applications on Oracle Exalogic delivers both a private and a public cloud experience. Find out what it takes to get these systems working together and delivering engaging Web experiences. Even if you aren’t considering Oracle Exalogic today, the rich Web experience of Oracle WebCenter, paired with the depth of the ATG product line, can provide your business full support, from merchandising through sale completion. ¶ CON8271 - Oracle WebCenter Portal Strategy and Vision To innovate and keep a competitive edge, organizations need to leverage the power of agile and responsive Web applications. Oracle WebCenter Portal enables you to do just that, by delivering intuitive user experiences for enterprise applications to drive innovation with composite applications and mashups. Attend this session to learn firsthand from customers how Oracle WebCenter Portal extends the value of existing enterprise applications, business processes, and content; delivers a superior business user experience; and maximizes limited IT resources. ¶ CON8880 - The Connected Customer Experience Begins with the Online Channel There’s a lot of talk these days about how to connect the customer journey across various touchpoints—from Websites and e-commerce to call centers and in-store—to provide experiences that are more relevant and engaging and ultimately gain competitive edge. Doing it all at once isn’t a realistic objective, so where do you start? Come to this session, and hear about three steps you can take that can help you begin your journey toward delivering the connected customer experience. You’ll hear how Oracle now has an integrated digital marketing platform for your corporate Website, your e-commerce site, your self-service portal, and your marketing and loyalty campaigns, and you’ll learn what you can do today to begin executing on your customer experience initiatives. ¶ GEN11451 - General Session: Building Mobile Applications with Oracle Cloud With the prevalence of smart mobile devices, companies are facing an increased demand to provide access to data and applications from new channels. However, developing applications for mobile devices poses some unique challenges. Come to this session to learn how Oracle addresses these challenges, offering a simpler way to develop and deploy cross-device mobile applications. See how Oracle Cloud enables you to access applications, data, and services from mobile channels in an easier way.  CON8272 - Oracle Social Network Strategy and Vision One key way of increasing employee productivity is by bringing people, processes, and information together—providing new social capabilities to enable business users to quickly correspond and collaborate on business activities. Oracle WebCenter provides a user engagement platform with social and collaborative technologies to empower business users to focus on their key business processes, applications, and content in the context of their role and process. Attend this session to hear how the latest social capabilities in Oracle Social Network are enabling organizations to transform themselves into social businesses.  --- Tuesday, October 2nd HOL10194 - Enterprise Content Management Simplified: Oracle WebCenter Content’s Next-Generation UI Regardless of the nature of your business, unstructured content underpins many of its daily functions. Whether you are working with traditional presentations, spreadsheets, or text documents—or even with digital assets such as images and multimedia files—your content needs to be accessible and manageable in convenient and intuitive ways to make working with the content easier. Additionally, you need the ability to easily share documents with coworkers to facilitate a collaborative working environment. Come to this session to see how Oracle WebCenter Content’s next-generation user interface helps modern knowledge workers easily manage personal and enterprise documents in a collaborative environment.¶ CON8877 - Develop a Mobile Strategy with Oracle WebCenter: Engage Customers, Employees, and Partners Mobile technology has gone from nice-to-have to a cornerstone of user engagement. Mobile access enables users to have information available at their fingertips, enabling them to take action the moment they make a decision, interact in the moment of convenience, and take advantage of new service offerings in their preferred channels. All your employees have your mobile applications in their pocket; now what are you going to do? It is a critical step for companies to think through what their employees, customers, and partners really need on their devices. Attend this session to see how Oracle WebCenter enables you to better engage your customers, employees, and partners by providing a unified experience across multiple channels. ¶ CON9447 - Enabling Access for Hundreds of Millions of Users How do you grow your business by identifying, authenticating, authorizing, and federating users on the Web, leveraging social identity and the open source OAuth protocol? How do you scale your access management solution to support hundreds of millions of users? With social identity support out of the box, Oracle’s access management solution is also benchmarked for 250-million-user deployment according to real-world customer scenarios. In this session, you will learn about the social identity capability and the 250-million-user benchmark testing of Oracle Access Manager and Oracle Adaptive Access Manager running on Oracle Exalogic and Oracle Exadata. ¶ HOL10207 - Build an Intranet Portal with Oracle WebCenter In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. ¶ CON2906 - Get Proactive: Best Practices for Maintaining Oracle Fusion Middleware You chose Oracle Fusion Middleware products to help your organization deliver superior business results. Now learn how to take full advantage of your software with all the great tools, resources, and product updates you’re entitled to through Oracle Support. In this session, Oracle product experts provide proven best practices to help you work more efficiently, plan and prepare for upgrades and patching more effectively, and manage risk. Topics include configuration management tools, remote diagnostics, My Oracle Support Community, and My Oracle Support Lifecycle Advisors. New users and Oracle Fusion Middleware experts alike are guaranteed to leave with fresh ideas and practical, easy-to-implement next steps. ¶ CON8878 - Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mashups Cloud computing represents a paradigm shift in how we build applications, automate processes, collaborate, and share and in how we secure our enterprise. Additionally, as you adopt cloud-based services in your organization, it’s likely that you will still have many critical on-premises applications running. With these mixed environments, multiple user interfaces, different security, and multiple datasources and content sources, how do you start evolving your strategy to account for these challenges? Oracle WebCenter offers a complete array of technologies enabling you to solve these challenges and prepare you for the cloud. Attend this session to learn how you can use Oracle WebCenter in the cloud as well as create on-premises and cloud application mash-ups. ¶ CON8901 - Optimize Enterprise Business Processes with Oracle WebCenter and Oracle BPM Do you have business processes that span multiple applications? Are you grappling with how to have visibility across these business processes; how to manage content that is associated with these processes; and, most importantly, how to model and optimize these business processes? Attend this session to hear how Oracle WebCenter and Oracle Business Process Management provide a unique set of integrated solutions to provide a composite application dashboard across these business processes and offer a solution for content-centric business processes. ¶ CON8883 - Deliver Engaging Interfaces to Oracle Applications with Oracle WebCenter Critical business processes live within enterprise applications, and application users need to manage and execute these processes as effectively as possible. Oracle provides a comprehensive user engagement platform to increase user productivity and optimize overall processes within Oracle Applications—Oracle E-Business Suite and Oracle’s Siebel, PeopleSoft, and JD Edwards product families—and third-party applications. Attend this session to learn how you can integrate these applications with Oracle WebCenter to deliver composite application dashboards to your end users—whether they are your customers, partners, or employees—for enhanced usability and Web 2.0–enabled enterprise portals.¶ Wednesday, October 3rd CON8895 - Future-Ready Intranets: How Aramark Re-engineered the Application Landscape There are essential techniques and technologies you can use to deliver employee portals that garner higher productivity, improve business efficiency, and increase user engagement. Attend this session to learn how you can leverage Oracle WebCenter Portal as a user engagement platform for bringing together business process management, enterprise content management, and business intelligence into a highly relevant and integrated experience. Hear how Aramark has leveraged Oracle WebCenter Portal and Oracle WebCenter Content to deliver a unified workspace providing simpler navigation and processing, consolidation of tools, easy access to information, integrated search, and single sign-on. ¶ CON8886 - Content Consolidation: Save Money, Increase Efficiency, and Eliminate Silos Organizations are looking for ways to save money and be more efficient. With content in many different places, it’s difficult to know where to look for a document and whether the document is the most current version. With Oracle WebCenter, content can be consolidated into one best-of-breed repository that is secure, scalable, and integrated with your business processes and applications. Users can find the content they need, where they need it, and ensure that it is the right content. This session covers content challenges that affect your business; content consolidation that can lead to savings in storage and administration costs and can lower risks; and how companies are realizing savings. ¶ CON8911 - Improve Online Experiences for Customers and Partners with Self-Service Portals Are you able to provide your customers and partners an easy-to-use online self-service experience? Are you processing high-volume transactions and struggling with call center bottlenecks or back-end systems that won’t integrate, causing order delays and customer frustration? Are you looking to target content such as product and service offerings to your end users? This session shares approaches to providing targeted delivery as well as strategies and best practices for transforming your business by providing an intuitive user experience for your customers and partners. ¶ CON6156 - Top 10 Ways to Integrate Oracle WebCenter Content This session covers 10 common ways to integrate Oracle WebCenter Content with other enterprise applications and middleware. It discusses out-of-the-box modules that provide expanded features in Oracle WebCenter Content—such as enterprise search, SOA, and BPEL—as well as developer tools you can use to create custom integrations. The presentation also gives guidance on which integration option may work best in your environment. ¶ HOL10207 - Build an Intranet Portal with Oracle WebCenter In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity. ¶ CON7817 - Migration to Oracle WebCenter Imaging 11g Customers today continually strive to automate business processes, reduce costs, and improve efficiency. The accounts payable process—which is often distributed in nature, requires many approvals, and generates huge volumes of paper invoices—is automated by many customers. In this session, learn how Oracle and SYSTIME have partnered to help a customer migrate its existing Oracle Imaging and Process Management Release 7.6 to the latest Oracle WebCenter Imaging 11g and integrate it with Oracle’s JD Edwards family of products. ¶ CON8910 - How to Engage Customers Across Web, Mobile, and Social Channels Whether on desktops at the office, on tablets at home, or on mobile phones when on the go, today’s customers are always connected. To engage today’s customers, you need to make the online customer experience connected and consistent across a host of devices and multiple channels, including Web, mobile, and social networks. Managing this multichannel environment can result in lots of headaches without the right tools. Attend this session to learn how Oracle WebCenter Sites solves the challenge of multichannel customer engagement. ¶ HOL10206 - Oracle WebCenter Sites 11g: Transforming the Content Contributor Experience Oracle WebCenter Sites 11g makes it easy for marketers and business users to contribute to and manage Websites with the new visual, contextual, and intuitive Web authoring interface. In this hands-on lab, you will create and manage content for a sports-themed Website, using many of the new and enhanced features of the 11g release. ¶ CON8900 - Building Next-Generation Portals: An Interactive Customer Panel Discussion Social and collaborative technologies have changed how people interact, learn, and collaborate, and providing a modern, social Web presence is imperative to remain competitive in today’s market. Can your business benefit from a more collaborative and interactive portal environment for employees, customers, and partners? Attend this session to hear from Oracle WebCenter Portal customers as they share their strategies and best practices for providing users with a modern experience that adapts to their needs and includes personalized access to content in context. The panel also addresses how customers have benefited from creating next-generation portals by migrating from older portal technologies to Oracle WebCenter Portal. ¶ CON9625 - Taking Control of Oracle WebCenter Security Organizations are increasingly looking to extend their Oracle WebCenter portal for social business, to serve external users and provide seamless access to the right information. In particular, many organizations are extending Oracle WebCenter in a business-to-business scenario requiring secure identification and authorization of business partners and their users. This session focuses on how customers are leveraging, securing, and providing access control to Oracle WebCenter portal and mobile solutions. You will learn best practices and hear real-world examples of how to provide flexible and granular access control for Oracle WebCenter deployments, using Oracle Platform Security Services and Oracle Access Management Suite product offerings. ¶ CON8891 - Extending Social into Enterprise Applications and Business Processes Oracle Social Network is an extensible social platform that enables contextual collaboration within enterprise applications and business processes, providing relevant data from across various enterprise systems in one place. Attend this session to see how an Oracle Social Network customer is integrating multiple applications—such as CRM, HCM, and business processes—into Oracle Social Network and Oracle WebCenter to enable individuals and teams to solve complex cross-organizational business problems more effectively by utilizing the social enterprise. ¶ Thursday, October 4th CON8899 - Becoming a Social Business: Stories from the Front Lines of Change What does it really mean to be a social business? How can you change our organization to embrace social approaches? What pitfalls do you need to avoid? In this lively panel discussion, customer and industry thought leaders in social business explore these topics and more as they share their stories of the good, the bad, and the ugly that can happen when embracing social methods and technologies to improve business success. Using moderated questions and open Q&A from the audience, the panel discusses vital topics such as the critical factors for success, the major issues to avoid, how to gain senior executive support for social efforts, how to handle undesired behavior, and how to measure business impact. It takes a thought-provoking look at becoming a social business from the inside. ¶ CON6851 - Oracle WebCenter and Oracle Business Intelligence Enterprise Edition to Create Vendor Portals Large manufacturers of grocery items routinely find themselves depending on the inventory management expertise of their wholesalers and distributors. Inventory costs can be managed more efficiently by the manufacturers if they have better insight into the inventory levels of items carried by their distributors. This creates a unique opportunity for distributors and wholesalers to leverage this knowledge into a revenue-generating subscription service. Oracle Business Intelligence Enterprise Edition and Oracle WebCenter Portal play a key part in enabling creation of business-managed business intelligence portals for vendors. This session discusses one customer that implemented this by leveraging Oracle WebCenter and Oracle Business Intelligence Enterprise Edition. ¶ CON8879 - Provide a Personalized and Consistent Customer Experience in Your Websites and Portals Your customers engage with your company online in different ways throughout their journey—from prospecting by acquiring information on your corporate Website to transacting through self-service applications on your customer portal—and then the cycle begins again when they look for new products and services. Ensuring that the customer experience is consistent and personalized across online properties—from branding and content to interactions and transactions—can be a daunting task. Oracle WebCenter enables you to speak and interact with your customers with one voice across your Websites and portals by providing an integrated platform for delivery of self-service and engagement that unifies and personalizes the online experience. Learn more in this session. ¶ CON8898 - Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM Nirvana Ten years ago, people were predicting that by this time in history, we’d be some kind of utopian paperless society. As we all know, we’re not there yet, but are we getting closer? What is keeping companies from driving down the road to enterprise content management bliss? Most people understand that using ECM as a central platform enables organizations to expedite document-centric processes, but most business processes in organizations are still heavily paper-based. Many of these processes could be automated and improved with an ECM platform infrastructure. In this panel discussion, you’ll hear from Oracle WebCenter customers that have already solved some of these challenges as they share their strategies for success and roads to avoid along your journey. ¶ CON8908 - Oracle WebCenter Portal: Creating and Using Content Presenter Templates Oracle WebCenter Portal applications use task flows to display and integrate content stored in the Oracle WebCenter Content server. Among the most flexible task flows is Content Presenter, which renders various types of content on an Oracle WebCenter Portal page. Although Oracle WebCenter Portal comes with a set of predefined Content Presenter templates, developers can create their own templates for specific rendering needs. This session shows the lifecycle of developing Content Presenter task flows, including how to create, package, import, modify at runtime, and use such templates. In addition to simple examples with Oracle Application Development Framework (Oracle ADF) UI elements to render the content, it shows how to use other UI technologies, CSS files, and JavaScript libraries. ¶ CON8897 - Using Web Experience Management to Drive Online Marketing Success Every year, the online channel becomes more imperative for driving organizational top-line revenue, but for many companies, mastering how to best market their products and services in a fast-evolving online world with high customer expectations for personalized experiences can be a complex proposition. Come to this panel discussion, and hear directly from online marketers how they are succeeding today by using Web experience management to drive marketing success, using capabilities such as targeting and optimization, user-generated content, mobile site publishing, and site visitor personalization to deliver engaging online experiences. ¶ CON8892 - Oracle’s Journey to Social Business Social business is a revolution, one that is causing rapidly accelerating change in how companies and customers engage with one another and how employees work together. Oracle’s goal in becoming a social business is to create a socially connected organization in which working collaboratively across geographical locations, lines of business, and management chains is second nature, enabling innovative solutions to business challenges. We can achieve this by connecting the right people, finding the right content, communicating with the right people, collaborating at the right time, and building the right communities in the right context—all ready in the CLOUD. Attend this session to see how Oracle is transforming itself into a social business. ¶  ------------ If you've read all the way to the end here - we are REALLY looking forward to seeing you in San Francisco.

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