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  • SQL SERVER – Effect of Collation on Resultset – SQL in Sixty Seconds #026 – Video

    - by pinaldave
    Collation is a very important concept but often ignored. I have often seen developers either not understanding this or ignored it – this is plain wrong. In simple word we can say Collation is the language or interpreting done by SQL Server. Well, in today’s SQL in Sixty Seconds we are going to observe how collation affects the resultset. Today’s blog post is inspired from my earlier blog post SQL SERVER – Effect of Case Sensitive Collation on Resultset. I strongly encourage you to read this earlier blog post for sample code as well additional explanation related to the concept shared in today’s SQL in Sixty Seconds. Here is the code used in the video. USE TempDB GO -- Sample Data Building CREATE TABLE ColTable (Col1 VARCHAR(15) COLLATE Latin1_General_CI_AS, Col2 VARCHAR(14) COLLATE Latin1_General_CS_AS) ; INSERT ColTable(Col1, Col2) VALUES ('Apple','Apple'), ('apple','apple'), ('pineapple','pineapple'), ('Pineapple','Pineapple'); GO -- Retrieve Data SELECT * FROM ColTable GO -- Retrieve Data SELECT * FROM ColTable ORDER BY Col1 GO -- Retrieve Data SELECT * FROM ColTable ORDER BY Col2 GO -- Clean up DROP TABLE ColTable GO Related Tips in SQL in Sixty Seconds: SQL SERVER – Effect of Case Sensitive Collation on Resultset Example of Width Sensitive and Width Insensitive Collation Collation and Collation Sensitivity – Quiz – Puzzle – 6 of 31 Change Collation of Database Column – T-SQL Script Find Collation of Database and Table Column Using T-SQL Default Collation of SQL Server 2008 Cannot resolve collation conflict for equal to operation If we like your idea we promise to share with you educational material. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Database, Pinal Dave, PostADay, SQL, SQL Authority, SQL in Sixty Seconds, SQL Query, SQL Scripts, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL, Technology, Video

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  • Managing user privileges, best practice.

    - by Loïc N.
    I'm am new to web development. I'm creating a website where different user can have different privileges, such as creating/editing/deleting a news, or adding/editing/deleting whatever kind of content on the website. I started by creating a "user type" that would indicate the user's privileges (such as "user", "newser", "moderator", "admin", and so on), but i quickly started noticing issues that made me think that this might be a naive approach to this issue. What if i want to give a regular user the right to edit a news (for whatever reason)? Then the user would be half "user", half "newser". But the system i use can only handle one user-type. So what would be the best practice here? I was thinking of removing the concept of roles (or "user-types" such as newser) and only have the concept of "privilege", where every user could have zero to many privileges. So, to re-use the above example, if i wanted a user to have the right to edit some news, i would only have to give him a "edit news" privilege. Is this the way to go?

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  • links for 2010-12-15

    - by Bob Rhubart
    Pravin Janardanam: Security in OBIEE 11g, Part 1 Guest blogger Pravin Janardanam kicks off a two-part series in which he tackles the differences in security between OBIEE 11g and 10g, and provides some hints on security migration from a 10g environment. (tags: oracle otn businessintelligence obiee) HttpClusterServlet Configuration (Weblogic Server Acting as a Proxy) Quick tips from Divay Dureja. (tags: oracle weblogic servlet configuration) Accelerating Deployment of Virtualized Infrastructures with the Oracle VM Blade Cluster Reference Configuration "The Oracle VM blade cluster reference configuration is a single-vendor solution that addresses every layer of the virtualization stack with Oracle hardware and software components." - from the white paper. (tags: oracle otn oraclevm virtualization) A SOA Safari (Antony Reynolds' Blog) SOA author Antony Reynolds shares links to some of his favorite SOA titles available for reading on Safari. (tags: oracle otn soa) Using Crossbow and Solaris 11 Express Zones for a single machine proof of concept environment with Puppet "My last blog entry was about my debugging experience with Puppet and promise to share the setup that I used. I now follow up that previous entry with this one which describes my Crossbow + NAT + S11 Zones proof of concept." - Michael Tin (tags: oracle solaris crossbow) @myfear: One thing you did not know about Java EE class loading in GlassFish 2.x "Be careful migrating apps from one app server to the other. And don't expect to have a strong hierarchical class loader in place. That is especially true for GF 2.x class loading." Oracle ACE Director Markus Eisele (tags: oracle otn oracleace java glassfish weblogic)

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  • SQLAuthority News – SQL Server Interview Questions And Answers Book Summary

    - by pinaldave
    Today we are using computers for various activities, motor vehicles for traveling to places, and mobile phones for conversation. How many of us can claim the invention of micro-processor, a basic wheel, or the telegraph? Similarly, this book was not written overnight. The journey of this book goes many years back with many individuals to be thanked for. To begin with, we want to thank all those interviewers who reject interviewees by saying they need to know ‘the key things’ regardless of having high grades in class. The whole concept of interview questions and answers revolves around knowing those ‘key things’. The core concept of this book will continue to evolve over time. I am sure many of you will come along with us on this journey and submit your suggestions to us to make this book a key reference for anybody who wants to start with SQL Server. Today we want to acknowledge the fact that you will help us keep this book alive forever with the latest updates. We want to thank everyone who participates in this journey with us. Though each of these chapters are geared towards convenience we highly recommend reading each of the sections irrespective of the roles you might be doing since each of the sections have some interesting trivia about working with SQL Server. In the industry the role of accidental DBA’s (especially with SQL Server) is very common. Hence if you have performed the role of DBA for a short stint and want to brush-up your fundamentals then the upcoming sections will be a great review. Table Of Contents Database Concepts With Sql Server Common Generic Questions & Answers Common Developer Questions Common Tricky Questions Miscellaneous Questions On Sql Server 2008 Dba Skills Related Questions Data Warehousing Interview Questions & Answers General Best Practices [Amazon] | [Flipkart] Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Best Practices, Database, Pinal Dave, PostADay, SQL, SQL Authority, SQL Interview Questions and Answers, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority News, T SQL, Technology

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  • What is the advantage of currying?

    - by Mad Scientist
    I just learned about currying, and while I think I understand the concept, I'm not seeing any big advantage in using it. As a trivial example I use a function that adds two values (written in ML). The version without currying would be fun add(x, y) = x + y and would be called as add(3, 5) while the curried version is fun add x y = x + y (* short for val add = fn x => fn y=> x + y *) and would be called as add 3 5 It seems to me to be just syntactic sugar that removes one set of parentheses from defining and calling the function. I've seen currying listed as one of the important features of a functional languages, and I'm a bit underwhelmed by it at the moment. The concept of creating a chain of functions that consume each a single parameter, instead of a function that takes a tuple seems rather complicated to use for a simple change of syntax. Is the slightly simpler syntax the only motivation for currying, or am I missing some other advantages that are not obvious in my very simple example? Is currying just syntactic sugar?

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  • What are Information Centers?

    - by user12244613
    Information Centers are similar to product pages in the Oracle Sun System Handbook Many customers like the Oracle Sun System Handbook concept of a home page with all the product attributes, troubleshooting etc. access from a single home page. This concept is now available for a range of Oracle Solaris, Systems, and Storage products. The Information Center for each product covers areas such as: Overview, Hot Topics, Patching and Maintenance. The Information Center pages are dynamically generated each night to ensure the latest content is available to you. Here are the top Solaris, Systems, and Storage Information Centers: Oracle Explorer Data Collector Oracle Solaris 10 Live Upgrade Oracle Solaris 11 Booting Information Center Oracle Solaris 11 Desktop and Graphics Information Center Oracle Solaris 11 Image Packaging System (IPS) Information Center Oracle Solaris 11 Installation Information Center Oracle Solaris 11 Product Information Center Oracle Solaris 11 Security Information Center Oracle Solaris 11 System Administration Information Center Oracle Solaris 11 Zones Information Center Oracle Solaris Crash Analysis Tool(SCAT) - Information Center Oracle Solaris Cluster Information Center Oracle Solaris Internet Protocol Multipathing (IPMP) Information Center Oracle Solaris Live Upgrade Information Center Oracle Solaris ZFS Information Center Oracle Solaris Zones Information Center CMT T1000/T2000 and Netra T2000 CMT T5120/T5120/T5140/T5220/T5240/T5440 Systems M3000/M4000/M5000/M8000/M9000-32/M9000-64 Management and Diagnostic Tools for Oracle Sun Systems Netra CT410/810 and Netra CT900 Network-Attached Storage (NAS) Oracle Explorer Data Collector Oracle VM Server for SPARC (LDoms) Pillar Axiom 600 SL3000 Tape Library Sun Disk Storage Patching and Updates Sun Fire 3800/4800/4810/6800/E2900/E4900/E6900/V1280 - Netra 1280/1290 Sun Fire 12K/15K/E20K/E25K Sun Fire X4270 M2 Server Sun x86 Servers T3 and T4 Systems Tape Domain Firmware V210/V240/V440/V215/V245/V445 Servers VSM (VTSS/VLE/VTCS)

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  • Managing user privileges, best practices [on hold]

    - by Loïc N.
    I'm am new to web development. I'm creating a website where different user can have different privileges, such as creating/editing/deleting a news, or adding/editing/deleting whatever kind of content on the website. I started by creating a "user type" that would indicate the user's privileges (such as "user", "newser", "moderator", "admin", and so on), but I quickly started noticing issues that made me think that this might be a naive approach to this issue. What if I want to give a regular user the right to edit a news (for whatever reason)? Then the user would be half "user", half "newser". But the system I use can only handle one user-type. So what would be the best practice here? I was thinking of removing the concept of roles (or "user-types" such as newser) and only have the concept of "privilege", where every user could have zero to many privileges. So, to re-use the above example, if I wanted a user to have the right to edit some news, I would only have to give him a "edit news" privilege. Is this the way to go?

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  • Solving Big Problems with Oracle R Enterprise, Part II

    - by dbayard
    Part II – Solving Big Problems with Oracle R Enterprise In the first post in this series (see https://blogs.oracle.com/R/entry/solving_big_problems_with_oracle), we showed how you can use R to perform historical rate of return calculations against investment data sourced from a spreadsheet.  We demonstrated the calculations against sample data for a small set of accounts.  While this worked fine, in the real-world the problem is much bigger because the amount of data is much bigger.  So much bigger that our approach in the previous post won’t scale to meet the real-world needs. From our previous post, here are the challenges we need to conquer: The actual data that needs to be used lives in a database, not in a spreadsheet The actual data is much, much bigger- too big to fit into the normal R memory space and too big to want to move across the network The overall process needs to run fast- much faster than a single processor The actual data needs to be kept secured- another reason to not want to move it from the database and across the network And the process of calculating the IRR needs to be integrated together with other database ETL activities, so that IRR’s can be calculated as part of the data warehouse refresh processes In this post, we will show how we moved from sample data environment to working with full-scale data.  This post is based on actual work we did for a financial services customer during a recent proof-of-concept. Getting started with the Database At this point, we have some sample data and our IRR function.  We were at a similar point in our customer proof-of-concept exercise- we had sample data but we did not have the full customer data yet.  So our database was empty.  But, this was easily rectified by leveraging the transparency features of Oracle R Enterprise (see https://blogs.oracle.com/R/entry/analyzing_big_data_using_the).  The following code shows how we took our sample data SimpleMWRRData and easily turned it into a new Oracle database table called IRR_DATA via ore.create().  The code also shows how we can access the database table IRR_DATA as if it was a normal R data.frame named IRR_DATA. If we go to sql*plus, we can also check out our new IRR_DATA table: At this point, we now have our sample data loaded in the database as a normal Oracle table called IRR_DATA.  So, we now proceeded to test our R function working with database data. As our first test, we retrieved the data from a single account from the IRR_DATA table, pull it into local R memory, then call our IRR function.  This worked.  No SQL coding required! Going from Crawling to Walking Now that we have shown using our R code with database-resident data for a single account, we wanted to experiment with doing this for multiple accounts.  In other words, we wanted to implement the split-apply-combine technique we discussed in our first post in this series.  Fortunately, Oracle R Enterprise provides a very scalable way to do this with a function called ore.groupApply().  You can read more about ore.groupApply() here: https://blogs.oracle.com/R/entry/analyzing_big_data_using_the1 Here is an example of how we ask ORE to take our IRR_DATA table in the database, split it by the ACCOUNT column, apply a function that calls our SimpleMWRR() calculation, and then combine the results. (If you are following along at home, be sure to have installed our myIRR package on your database server via  “R CMD INSTALL myIRR”). The interesting thing about ore.groupApply is that the calculation is not actually performed in my desktop R environment from which I am running.  What actually happens is that ore.groupApply uses the Oracle database to perform the work.  And the Oracle database is what actually splits the IRR_DATA table by ACCOUNT.  Then the Oracle database takes the data for each account and sends it to an embedded R engine running on the database server to apply our R function.  Then the Oracle database combines all the individual results from the calls to the R function. This is significant because now the embedded R engine only needs to deal with the data for a single account at a time.  Regardless of whether we have 20 accounts or 1 million accounts or more, the R engine that performs the calculation does not care.  Given that normal R has a finite amount of memory to hold data, the ore.groupApply approach overcomes the R memory scalability problem since we only need to fit the data from a single account in R memory (not all of the data for all of the accounts). Additionally, the IRR_DATA does not need to be sent from the database to my desktop R program.  Even though I am invoking ore.groupApply from my desktop R program, because the actual SimpleMWRR calculation is run by the embedded R engine on the database server, the IRR_DATA does not need to leave the database server- this is both a performance benefit because network transmission of large amounts of data take time and a security benefit because it is harder to protect private data once you start shipping around your intranet. Another benefit, which we will discuss in a few paragraphs, is the ability to leverage Oracle database parallelism to run these calculations for dozens of accounts at once. From Walking to Running ore.groupApply is rather nice, but it still has the drawback that I run this from a desktop R instance.  This is not ideal for integrating into typical operational processes like nightly data warehouse refreshes or monthly statement generation.  But, this is not an issue for ORE.  Oracle R Enterprise lets us run this from the database using regular SQL, which is easily integrated into standard operations.  That is extremely exciting and the way we actually did these calculations in the customer proof. As part of Oracle R Enterprise, it provides a SQL equivalent to ore.groupApply which it refers to as “rqGroupEval”.  To use rqGroupEval via SQL, there is a bit of simple setup needed.  Basically, the Oracle Database needs to know the structure of the input table and the grouping column, which we are able to define using the database’s pipeline table function mechanisms. Here is the setup script: At this point, our initial setup of rqGroupEval is done for the IRR_DATA table.  The next step is to define our R function to the database.  We do that via a call to ORE’s rqScriptCreate. Now we can test it.  The SQL you use to run rqGroupEval uses the Oracle database pipeline table function syntax.  The first argument to irr_dataGroupEval is a cursor defining our input.  You can add additional where clauses and subqueries to this cursor as appropriate.  The second argument is any additional inputs to the R function.  The third argument is the text of a dummy select statement.  The dummy select statement is used by the database to identify the columns and datatypes to expect the R function to return.  The fourth argument is the column of the input table to split/group by.  The final argument is the name of the R function as you defined it when you called rqScriptCreate(). The Real-World Results In our real customer proof-of-concept, we had more sophisticated calculation requirements than shown in this simplified blog example.  For instance, we had to perform the rate of return calculations for 5 separate time periods, so the R code was enhanced to do so.  In addition, some accounts needed a time-weighted rate of return to be calculated, so we extended our approach and added an R function to do that.  And finally, there were also a few more real-world data irregularities that we needed to account for, so we added logic to our R functions to deal with those exceptions.  For the full-scale customer test, we loaded the customer data onto a Half-Rack Exadata X2-2 Database Machine.  As our half-rack had 48 physical cores (and 96 threads if you consider hyperthreading), we wanted to take advantage of that CPU horsepower to speed up our calculations.  To do so with ORE, it is as simple as leveraging the Oracle Database Parallel Query features.  Let’s look at the SQL used in the customer proof: Notice that we use a parallel hint on the cursor that is the input to our rqGroupEval function.  That is all we need to do to enable Oracle to use parallel R engines. Here are a few screenshots of what this SQL looked like in the Real-Time SQL Monitor when we ran this during the proof of concept (hint: you might need to right-click on these images to be able to view the images full-screen to see the entire image): From the above, you can notice a few things (numbers 1 thru 5 below correspond with highlighted numbers on the images above.  You may need to right click on the above images and view the images full-screen to see the entire image): The SQL completed in 110 seconds (1.8minutes) We calculated rate of returns for 5 time periods for each of 911k accounts (the number of actual rows returned by the IRRSTAGEGROUPEVAL operation) We accessed 103m rows of detailed cash flow/market value data (the number of actual rows returned by the IRR_STAGE2 operation) We ran with 72 degrees of parallelism spread across 4 database servers Most of our 110seconds was spent in the “External Procedure call” event On average, we performed 8,200 executions of our R function per second (110s/911k accounts) On average, each execution was passed 110 rows of data (103m detail rows/911k accounts) On average, we did 41,000 single time period rate of return calculations per second (each of the 8,200 executions of our R function did rate of return calculations for 5 time periods) On average, we processed over 900,000 rows of database data in R per second (103m detail rows/110s) R + Oracle R Enterprise: Best of R + Best of Oracle Database This blog post series started by describing a real customer problem: how to perform a lot of calculations on a lot of data in a short period of time.  While standard R proved to be a very good fit for writing the necessary calculations, the challenge of working with a lot of data in a short period of time remained. This blog post series showed how Oracle R Enterprise enables R to be used in conjunction with the Oracle Database to overcome the data volume and performance issues (as well as simplifying the operations and security issues).  It also showed that we could calculate 5 time periods of rate of returns for almost a million individual accounts in less than 2 minutes. In a future post, we will take the same R function and show how Oracle R Connector for Hadoop can be used in the Hadoop world.  In that next post, instead of having our data in an Oracle database, our data will live in Hadoop and we will how to use the Oracle R Connector for Hadoop and other Oracle Big Data Connectors to move data between Hadoop, R, and the Oracle Database easily.

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  • How can I make sense of the word "Functor" from a semantic standpoint?

    - by guillaume31
    When facing new programming jargon words, I first try to reason about them from an semantic and etymological standpoint when possible (that is, when they aren't obscure acronyms). For instance, you can get the beginning of a hint of what things like Polymorphism or even Monad are about with the help of a little Greek/Latin. At the very least, once you've learned the concept, the word itself appears to go along with it well. I guess that's part of why we name things names, to make mental representations and associations more fluent. I found Functor to be a tougher nut to crack. Not so much the C++ meaning -- an object that acts (-or) as a function (funct-), but the various functional meanings (in ML, Haskell) definitely left me puzzled. From the (mathematics) Functor Wikipedia article, it seems the word was borrowed from linguistics. I think I get what a "function word" or "functor" means in that context - a word that "makes function" as opposed to a word that "makes sense". But I can't really relate that to the notion of Functor in category theory, let alone functional programming. I imagined a Functor to be something that creates functions, or behaves like a function, or short for "functional constructor", but none of those seems to fit... How do experienced functional programmers reason about this ? Do they just need any label to put in front of a concept and be fine with it ? Generally speaking, isn't it partly why advanced functional programming is hard to grasp for mere mortals compared to, say, OO -- very abstract in that you can't relate it to anything familiar ? Note that I don't need a definition of Functor, only an explanation that would allow me to relate it to something more tangible, if there is any.

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  • Mutating Programming Language?

    - by MattiasK
    For fun I was thinking about how one could build a programming language that differs from OOP and came up with this concept. I don't have a strong foundation in computer science so it might be common place without me knowing it (more likely it's just a stupid idea :) I apologize in advance for this somewhat rambling question :) Anyways here goes: In normal OOP methods and classes are variant only upon parameters, meaning if two different classes/methods call the same method they get the same output. My, perhaps crazy idea, is that the calling method and class could be an "invisible" part of it's signature and the response could vary depending on who call's an method. Say that we have a Window object with a Break() method, now anyone (who has access) could call this method on Window with the same result. Now say that we have two different objects, Hammer and SledgeHammer. If Break need to produce different results based on these we'd pass them as parameters Break(IBluntObject bluntObject) With a mutating programming language (mpl) the operating objects on the method would be visible to the Break Method without begin explicitly defined and it could adopt itself based on them). So if SledgeHammer calls Window.Break() it would generate vastly different results than if Hammer did so. If OOP classes are black boxes then MPL are black boxes that knows who's (trying) to push it's buttons and can adapt accordingly. You could also have different permission sets on methods depending who's calling them rather than having absolute permissions like public and private. Does this have any advantage over OOP? Or perhaps I should say, would it add anything to it since you should be able to simply add this aspect to methods (just give access to a CallingMethod and CallingClass variable in context) I'm not sure, might be to hard to wrap one's head around, it would be kinda interesting to have classes that adopted themselves to who uses them though. Still it's an interesting concept, what do you think, is it viable?

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  • Portal And Content – Introduction (1 of 7)

    - by Stefan Krantz
    The coming post over the next two months will be included in a new series. The idea is to help the reader to understand how to enable a versatile and manageable portal. Each post will go through a specific use case or lifecycle group of events that a Content Driven Portal requires the development team to consider. The current planning is to deliver following subjects, each topic will be enclosed in a separate blog post. Introduction – Introduction to the series of posts and what to expect at the end of the series Components, part 1 – UCM, Site Studio and high level introduction to content templates Components, part 2 – Page Templates and  Navigation model Components, part 3 – Applied Customization Framework for Content Presenter Taskflows Scenario 1 – Enable a Portal for runtime administration Scenario 2 – Enable a Portal for Internationalization Scenario 3 – Enable a Portal for Content Workflows Background This post series has been issued to help customers, partners and consultants to understand the concept of a WebCenter Portal project where the main focus or a majority of the portal has content interaction. Today the most portal installations Oracle WebCenter Portal is involved in have a vast majority of content based pages. Many of the Portal projects have or will run into challenges, to mitigate these challenges the portal and content lifecycle has to be well designed. The coming posts will address the main components that should be involved when creating such scenarios; it will also go into details on the process by describing three solution scenarios. The aim with the scenarios is to give the reader a more hands on understanding of the concept of building and architecting a Content Driven Portal. The selected scenarios are selected based on the most common use cases that we have identified until today.

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  • Are R&D mini-projects a good activity for interns?

    - by dukeofgaming
    I'm going to be in charge of hiring some interns for our software department soon (automotive infotainment systems) and I'm designing an internship program. The main productive activity "menu" I'm planning for them consists of: Verification testing Writing Unit Tests (automated, with an xUnit-compliant framework [several languages in our projects]) Documenting Code Updating wiki Updating diagrams & design docs Helping with low priority tickets (supervised/mentored) Hunting down & cleaning compiler/run-time warnings Refactoring/cleaning code against our coding standards But I also have this idea that having them do small R&D projects would be good to test their talent and get them to have fun. These mini-projects would be: Experimental implementations & optimizations Proof of concept implementations for new technologies Small papers (~2-5 pages) doing formal research on the previous two points Apps (from a mini-project pool) These kinds of projects would be pre-defined and very concrete, although new ideas from the interns themselves would be very welcome. Even if a project is too big or is abandoned, the idea would also be to lay the ground work so they can be retaken by another intern or intern team. While I think this is good in concept, I don't know if it could be good in practice, as obviously this would diminish their productivity on "real work" (work with immediate value to the company), but I think it could help bring aboard very bright people and get them to want to stay in the future (which, I think, is the end goal for any internship program). My question here is if these activities are too open ended or difficult for the average intern to accomplish and if R&D is an efficient use of an interns time or if it makes more sense for to assign project work to interns instead.

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  • Function calls to calls in windows api

    - by Apeee
    I am a beginner, and learning C, I find it hard to grasp the whole programming concept. so hopefully this would help to clear up some things along the way. When programming in windows, which is my aim for the time being, it is really hard for me to understand how windows communicate with the programs that run on it. A question i have been pondering about is how when you incorporate a function call which is in another memory location on the disk or memory(not a function you yourself wrote and is included in the compilation), especially the windows API, does the compiler know where the function location is so when the program is run it can call that function? For example, a very simple program that displays a window which reads hello world. You would have to call windows API functions to achieve such features as creating the window, its size, colors and so on... So basically what I am struggling to grasp is how the programs I write communicate with the platform, framework they are run on(generally windows for Windows API). Apart from clarification on this one above, i would love a resource that explains this concept further. Thanks for your time!

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  • Mapping Your Customer Experience Journey

    - by Michael Hylton
    For those who attended today’s Oracle Customer Experience Summit keynote you heard from Brian Curran talk about the strategies and best practices to implement customer experience (CX) in your organization.  He spoke about how this evolving journey begins by understanding six steps to transform your business and put your customers front and center.  Here are those key six steps: What are the strategic business objectives in your company? What are your operational objectives and KPIs necessary to measure a CX project? Build an income statement and create “what if” scenarios and see how changes impact your business’ bottom line.  Explore what keeps you from getting to your own goals for your business. Define the business objectives and opportunities you want to meet? Understand the trends and accelerators in the market?  What factors are going on in the market affect that impact your business?  Social?  Mobile?  Cloud?  Just to name a few.  Many of these trends may signal a change in the way people think about your business. What approach will you take to solve these issues?  Understand who your customer is.  How do you need to adapt your business to build relevant, personalized customer experiences. What technologies can you implement to address CX?  Does technology help you solve your problem? A great way to begin your customer experience journey is a concept called journey mapping, one of the most powerful and deceptively simple tools for unlocking CX innovation at your organization. Here is where you can learn more about how you can bring this concept into your business to drive great customer experiences.

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  • Should I avoid or embrace asking questions of other developers on the job?

    - by T.K.
    As a CS undergraduate, the people around me are either learning or are paid to teach me, but as a software developer, the people around me have tasks of their own. They aren't paid to teach me, and conversely, I am paid to contribute. When I first started working as a software developer co-op, I was introduced to a huge code base written in a language I had never used before. I had plenty of questions, but didn't want to bother my co-workers with all of them - it wasted their time and hurt my pride. Instead, I spent a lot of time bouncing between IDE and browser, trying to make sense of what had already been written and differentiate between expected behavior and symptoms of bugs. I'd ask my co-workers when I felt that the root of my lack of understanding was an in-house concept that I wouldn't find on the internet, but aside from that, I tried to confine my questions to lunch hours. Naturally, there were occasions where I wasted time trying to understand something in code on the internet that had, at its heart, an in-house concept, but overall, I felt I was productive enough during my first semester, contributing about as much as one could expect and gaining a pretty decent understanding of large parts of the product. I was wondering what senior developers felt about that mindset. Should new developers ask more questions to get to speed faster, or should they do their own research for themselves? I see benefits to both mindsets, and anticipate a large variety of responses, but I figure new developers might appreciate your answers without thinking to ask this question.

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  • Including Microsoft.XNA.Framework.Input.Touch in a project?

    - by steven_desu
    So after running through tutorials by both Microsoft and www.xnadevelopment.com I feel very confident in my ability to get to work on my first game using the XNA Framework. I've manipulated sprites, added audio, changed game states, and even went a step further to apply the knowledge I had and figure out how to make animations and basic 2-dimensional physics (including impulses, force, acceleration, and speed calculations) But then shortly into the project I hit a curious bump that I've been unable to figure out. In wanting to implement menus, pause screens, and several different aspects of play (a "pre-level" prep screen, the level itself, and a screen after the level to review how well you did) I took a look at Microsoft's Game State Management sample. I understood the concept, although it was admittedly quite a lot to take in. Not wanting to recreate the entire concept by scratch (after all- what purpose would that serve?) I tried copying and pasting the sample code into my own ScreenManager class (as well as InputState and GameScreen classes) to try and borrow their ingenuity. When I did this, however, my project stopped compiling. I was getting the following error: The type or namespace name 'Touch' does not exist in the namespace 'Microsoft.Xna.Framework.Input' (are you missing an assembly reference?) Having read through their sample code already, I realized that this namespace and every function and class within it could be safely ripped from the code without losing functionality. It's a namespace simply for integrating with touchscreen devices (presumably Windows Phone 7, but maybe also tablets). But then I began to wonder- how come Microsoft's sample compiled but mine didn't? I copied their code exactly so there must be a setting somewhere that I need to change in Visual Studio in order to correct this. I tried creating a new project as a Windows Phone 7 game rather than a Windows game, however that only forced it to compile to a Windows Phone emulator and denied me the ability to change the resolution and other features which I clearly had the power to do in the sample code. So my question is simple - how do I properly use the namespace Microsoft.XNA.Framework.Input.Touch?

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  • What term is used to describe running frequent batch jobs to emulate near real time

    - by Steven Tolkin
    Suppose users of application A want to see the data updated by application B as frequently as possible. Unfortunately app A or app B cannot use message queues, and they cannot share a database. So app B writes a file, and a batch job periodically checks to see if the file is there, and if load loads it into app A. Is there a name for this concept? A very explicit and geeky description: "running very frequent batch jobs in a tight loop to emulate near real time". This concept is similar to "polling". However polling has the connotation of being very frequent, multiple times per second, whereas the most often you would run a batch job would be every few minutes. A related question -- what is the tightest loop that is reasonable. Is it 1 minute of 5 minutes or ...? Recall that the batch jobs are started by a batch job scheduler (e.g. Autosys, Control M, CA ESP, Spring Batch etc.) and so running a job too frequently would causes overhead and clutter.

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  • Should I avoid or embrace asking questions of other developers on the job?

    - by T.K.
    As a CS undergraduate, the people around me are either learning or are paid to teach me, but as a software developer, the people around me have tasks of their own. They aren't paid to teach me, and conversely, I am paid to contribute. When I first started working as a software developer co-op, I was introduced to a huge code base written in a language I had never used before. I had plenty of questions, but didn't want to bother my co-workers with all of them - it wasted their time and hurt my pride. Instead, I spent a lot of time bouncing between IDE and browser, trying to make sense of what had already been written and differentiate between expected behavior and symptoms of bugs. I'd ask my co-workers when I felt that the root of my lack of understanding was an in-house concept that I wouldn't find on the internet, but aside from that, I tried to confine my questions to lunch hours. Naturally, there were occasions where I wasted time trying to understand something in code on the internet that had, at its heart, an in-house concept, but overall, I felt I was productive enough during my first semester, contributing about as much as one could expect and gaining a pretty decent understanding of large parts of the product. I was wondering what senior developers felt about that mindset. Should new developers ask more questions to get to speed faster, or should they do their own research for themselves? I see benefits to both mindsets, and anticipate a large variety of responses, but I figure new developers might appreciate your answers without thinking to ask this question.

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  • Using the Coherence ConcurrentMap Interface (Locking API)

    - by jpurdy
    For many developers using Coherence, the first place they look for concurrency control is the com.tangosol.util.ConcurrentMap interface (part of the NamedCache interface). The ConcurrentMap interface includes methods for explicitly locking data. Despite the obvious appeal of a lock-based API, these methods should generally be avoided for a variety of reasons: They are very "chatty" in that they can't be bundled with other operations (such as get and put) and there are no collection-based versions of them. Locks do directly not impact mutating calls (including puts and entry processors), so all code must make explicit lock requests before modifying (or in some cases reading) cache entries. They require coordination of all code that may mutate the objects, including the need to lock at the same level of granularity (there is no built-in lock hierarchy and thus no concept of lock escalation). Even if all code is properly coordinated (or there's only one piece of code), failure during updates that may leave a collection of changes to a set of objects in a partially committed state. There is no concept of a read-only lock. In general, use of locking is highly discouraged for most applications. Instead, the use of entry processors provides a far more efficient approach, at the cost of some additional complexity.

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  • How do you guys handle translation for software localization?

    - by JohnFx
    Most of the software I have written over my career has been built for English speaking customers, but recently I've been working on a project where localization of the UI for a wider range of languages is desired. I am just curious how other programming shops obtain the translations. Do they use the notoriously flawed online translation engines? I know there are for-hire translators out there, but am I going to have to track down and contract like a dozen of them to do a thorough job of localizing my interface? Are there services that specialize in doing this for a wide range of languages? Perhaps using something like Amazon's Mechanical Turk would be an option, but I have no idea how diverse the available workforce is on that site. I'd imagine not very.

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  • SQL SERVER – Beginning New Weekly Series – Memory Lane – #002

    - by pinaldave
    Here is the list of curetted articles of SQLAuthority.com across all these years. Instead of just listing all the articles I have selected a few of my most favorite articles and have listed them here with additional notes below it. Let me know which one of the following is your favorite article from memory lane. 2006 Query to Find ByteSize of All the Tables in Database This was my second blog post and today I do not remember what was the business need which has made me build this query. It was built for SQL Server 2000 and it will not directly run on SQL Server 2005 or later version now. It measured the byte size of the tables in the database. This can be done in many different ways as well for example SP_HELPDB as well SP_HELP. I wish to build similar script in 2005 and later version. 2007 This week I had completed my – 1 Year (365 blogs) and very first 1 Million Views. I was pretty excited at that time with this new achievement. SQL SERVER Versions, CodeNames, Year of Release When I started with SQL Server I did not know all the names correctly for each version and I often used to get confused with this. However, as time passed by I started to remember all the codename as well. In this blog post I have not included SQL Server 2012′s code name as it was not released at the time. SQL Server 2012′s code name is Denali. Here is the question for you – anyone know what is the internal name of the SQL Server’s next version? Searching String in Stored Procedure I have already started to work with 2005 by this time and I was personally converting each of my stored procedures to SQL Server 2005 compatible. As we were upgrading from SQL Server 2000 to SQL Server 2005 we had to search each of the stored procedures and make sure that we remove incompatible code from it. For example, syscolumns of SQL Server 2000 was now being replaced by sys.columns of SQL Server 2005. This stored procedure was pretty helpful at that time. Later on I build few additional versions of the same stored procedure. Version 1: This version finds the Stored Procedures related to Table Version 2: This is specific version which works with SQL Server 2005 and later version 2008 Clear Drop Down List of Recent Connection From SQL Server Management Studio It happens to all of us when we connected to some remote client server and we never ever have to connect to it again. However, it keeps on bothering us that the name shows up in the list all the time. In this blog post I covered a quick tip about how we can remove the same. I also wrote a small article about How to Check Database Integrity for all Databases and there was a funny question from a reader requesting T-SQL code to refresh databases. 2009 Stored Procedure are Compiled on First Run – SP is taking Longer to Run First Time A myth is quite prevailing in the industry that Stored Procedures are pre-compiled and they should always run faster. It is not true. Stored procedures are compiled on very first execution of it and that is the reason why it takes longer when it executes first time. In this blog post I had a great time discussing the same concept. If you do not agree with it, you are welcome to read this blog post. Removing Key Lookup – Seek Predicate – Predicate – An Interesting Observation Related to Datatypes Performance Tuning is an interesting concept and my personal favorite one. In many blog posts I have described how to do performance tuning and how to improve the performance of the queries. In this quick quick tip I have explained how one can remove the Key Lookup and improve performance. Here are very relevant articles on this subject: Article 1 | Article 2 | Article 3 2010 Recycle Error Log – Create New Log file without a Server Restart During one of the consulting assignments I noticed DBA restarting server to create new log file. This is absolutely not necessary and restarting server might have many other negative impacts. There is a common sp_cycle_errorlog which can do the same task efficiently and properly. Have you ever used this SP or feature? Additionally I had a great time presenting on SQL Server Best Practices in SharePoint Conference. 2011 SSMS 2012 Reset Keyboard Shortcuts to Default It is very much possible that we mix up various SQL Server shortcuts and at times we feel like resetting it to default. In SQL Server 2012 it is not easy to do it, there is a process to follow and I enjoyed blogging about it. Fundamentals of Columnstore Index Columnstore index is introduced in SQL Server 2012 and have been a very popular subject. It increases the speed of the server dramatically as well can be an extremely useful feature with Datawharehousing. However updating the columnstore index is not as simple as a simple UPDATE statement. Read in a detailed blog post about how Update works with Columnstore Index. Additionally, you can watch a Quick Video on this subject. SQL Server 2012 New Features I had decided to explore SQL Server 2012 features last year and went through pretty much every single concept introduced in separate blog posts. Here are two blog posts where I describe how SQL Server 2012 functions works. Introduction to CUME_DIST – Analytic Functions Introduction to FIRST _VALUE and LAST_VALUE – Analytic Functions OVER clause with FIRST_VALUE and LAST_VALUE – Analytic Functions I indeed enjoyed writing about SQL Server 2012 functions last year. Have you gone through all the new features which are introduced in SQL Server 2012? If not, it is still not late to go through them. Reference: Pinal Dave (http://blog.sqlauthority.com)   Filed under: Memory Lane, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Do you know your ADF "grace period?"

    - by Chris Muir
    What does the term "support" mean to you in context of vendors such as Oracle giving your organization support with our products? Over the last few weeks I'm taken a straw poll to discuss this very question with customers, and I've received a wide array of answers much to my surprise (which I've paraphrased): "Support means my staff can access dedicated resources to assist them solve problems" "Support means I can call Oracle at anytime to request assistance" "Support means we can expect fixes and patches to bugs in Oracle software" The last expectation is the one I'd like to focus on in this post, keep it in mind while reading this blog. From Oracle's perspective as we're in the business of support, we in fact offer numerous services which are captured on the table in the following page. As the text under the table indicates, you should consult the relevant Oracle Lifetime Support brochures to understand the length of time Oracle will support Oracle products. As I'm a product manager for ADF that sits under the FMW tree of Oracle products, let's consider ADF in particular. The FMW brochure is found here. On page 8 and 9 you'll see the current "Application Development Framework 11gR1 (11.1.1.x)" and "Application Development Framework 11gR2 (11.1.2)" releases are supported out to 2017 for Extended Support. This timeframe is pretty standard for Oracle's current released products, though as new releases roll in we should see those dates extended. On page 8 of the PDF note the comment at the end of this page that refers to the Oracle Support document 209768.1: For more-detailed information on bug fix and patch release policies, please refer to the “Error Correction Support Policy” on MyOracle Support. This policy document is important as it introduces Oracle's Error Correction Support Policy which addresses "patches and fixes". You can find it attached the previous Oracle Support document 209768.1. Broadly speaking while Oracle does provide "generalized support" up to 2017 for ADF, the Error Correction Support Policy dictates when Oracle will provide "patches and fixes" for Oracle software, and this is where the concept of the "grace period" comes in. As Oracle releases different versions of Oracle software, say 11.1.1.4.0, you are fully supported for patches and fixes for that specific version. However when we release the next version, say 11.1.1.5.0, Oracle provides at minimum of 3 months to a maximum of 1 year "grace period" where we'll continue to provide patches and fixes for the previous version. This gives you time to move from 11.1.1.4.0 to 11.1.1.5.0 without being unsupported for patches and fixes. The last paragraph does generalize as I've attempted to highlight the concept of the grace period rather than the specific dates for any version. For specific ADF and FMW versions and their respective grace periods and when they terminated you must visit Oracle Support Note 1290894.1. I'd like to include a screenshot here of the relevant table from that Oracle Support Note but as it is will be frequently updated it's better I force you to visit that note. Be careful to heed the comment in the note: According to policy, the Grace Period has passed because a newer Patch Set has been released for more than a year. Its important to note that the Lifetime Support Policy and Error Correction Support Policy documents are the single source of truth, subject to change, and will provide exceptions when required. This My Oracle Support document is providing a summary of the Grace Period dates and time lines for planning purposes. So remember to return to the policy document for all definitions, note 1290894.1 is a summary only and not guaranteed to be up to date or correct. A last point from Oracle's perspective. Why doesn't Oracle provide patches and fixes for all releases as long as they're supported? Amongst other reasons, it's a matter of practicality. Consider JDeveloper 10.1.3 released in 2005. JDeveloper 10.1.3 is still currently supported to 2017, but since that version was released there has been just under 20 newer releases of JDeveloper. Now multiply that across all Oracle's products and imagine the number of releases Oracle would have to provide fixes and patches for, and maintain environments to test them, build them, staff to write them and more, it's simple beyond the capabilities of even a large software vendor like Oracle. So the "grace period" restricts that patches and fixes window to something manageable. In conclusion does the concept of the "grace period" matter to you? If you define support as "getting assistance from Oracle" then maybe not. But if patches and fixes are important to you, then you need to understand the "grace period" and operate within the bounds of Oracle's Error Correction Support Policy. Disclaimer: this blog post was written July 2012. Oracle Support policies do change from time to time so the emphasis is on you to double check the facts presented in this blog.

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  • SQL SERVER – Not Possible – Delete From Multiple Table – Update Multiple Table in Single Statement

    - by pinaldave
    There are two questions which I get every single day multiple times. In my gmail, I have created standard canned reply for them. Let us see the questions here. I want to delete from multiple table in a single statement how will I do it? I want to update multiple table in a single statement how will I do it? The answer is – No, You cannot and you should not. SQL Server does not support deleting or updating from two tables in a single update. If you want to delete or update two different tables – you may want to write two different delete or update statements for it. This method has many issues – from the consistency of the data to SQL syntax. Now here is the real reason for this blog post – yesterday I was asked this question again and I replied my canned answer saying it is not possible and it should not be any way implemented that day. In the response to my reply I was pointed out to my own blog post where user suggested that I had previously mentioned this is possible and with demo example. Let us go over my conversation – you may find it interesting. Let us call the user DJ. DJ: Pinal, can we delete multiple table in a single statement or with single delete statement? Pinal: No, you cannot and you should not. DJ: Oh okey, if that is the case, why do you suggest to do that? Pinal: (baffled) I am not suggesting that. I am rather suggesting that it is not possible and it should not be possible. DJ: Hmm… but in that case why did you blog about it earlier? Pinal: (What?) No, I did not. I am pretty confident. DJ: Well, I am confident as well. You did. Pinal: In that case, it is my word against your word. Isn’t it? DJ: I have proof. Do you want to see it that you suggest it is possible? Pinal: Yes, I will be delighted too. (After 10 Minutes) DJ: Here are not one but two of your blog posts which talks about it - SQL SERVER – Curious Case of Disappearing Rows – ON UPDATE CASCADE and ON DELETE CASCADE – Part 1 of 2 SQL SERVER – Curious Case of Disappearing Rows – ON UPDATE CASCADE and ON DELETE CASCADE – T-SQL Example – Part 2 of 2 Pinal: Oh! DJ: I know I was correct. Pinal: Well, oh man, I did not mean there what you mean here. DJ: I did not understand can you explain it further. Pinal: Here we go. The example in the other blog is the example of the cascading delete or cascading update. I think you may want to understand the concept of the foreign keys and cascading update/delete. The concept of cascading exists to maintain data integrity. If there primary keys get deleted the update or delete reflects on the foreign key table to maintain the key integrity and data consistency. SQL Server follows ANSI Entry SQL with regard to referential integrity between PrimaryKey and ForeignKey columns which requires the inserting, updating, and deleting of data in related tables to be restricted to values that preserve the integrity. This is all together different concept than deleting multiple values in a single statement. When I hear that someone wants to delete or update multiple table in a single statement what I assume is something very similar to following. DELETE/UPDATE Table 1 (cols) Table 2 (cols) VALUES … which is not valid statement/syntax as well it is not ASNI standards as well. I guess, after this discussion with DJ, I realize I need to do a blog post so I can add the link to this blog post in my canned answer. Well, it was a fun conversation with DJ and I hope it the message is very clear now. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: PostADay, SQL, SQL Authority, SQL Joins, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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  • Why not expose a primary key

    - by Angelo Neuschitzer
    In my education I have been told that it is a flawed idea to expose actual primary keys (not only DB keys, but all primary accessors) to the user. I always thought it to be a security problem (because an attacker could attempt to read stuff not their own). Now I have to check if the user is allowed to access anyway, so is there a different reason behind it? Also, as my users have to access the data anyway I will need to have a public key for the outside world somewhere in between. Now that public key has the same problems as the primary key, doesn't it?

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  • Gamification at OOW

    - by erikanollwebb
    Last week was Oracle OpenWorld, and for those of you not in tech or downtown San Francisco, that might not mean a whole lot.  However, if you are familiar with it, Oracle OpenWorld is our premier customer event.  This year, more than 50,000 people attended.  It's not a good week to visit San Francisco on vacation because Oracle customers take over all the hotels in town!  It was crazy, but a lot of fun and it's a great opportunity for the Apps UX group to do customer research with a range of customers.  This year, more than 100+ customers and partners took the time to team up with our UX experts and provide feedback on new designs and ideas. Over three days,  UX teams conducted 8  one-on-one user feedback sessions, 4 focus groups and 7 surveys. In addition, we conducted a voice capture activity and were able to collect close to 70 speech samples at the lab and DEMOgrounds. This was a great opportunity for us to do some testing on some specific gamification concepts with a set of business analysts.  We pulled in 8 folks for a focus group on gamification concepts and whether they thought those would work for their teams. To get ready for this, my designer extraordinaire, Andrea Cantú, flew into town and we spent almost a week locked in a room together brainstorming design ideas.  We killed a few trees trying to get all of our concepts and other examples together in the process, but in the end, we put together a whole series of examples of how you might gamify an Oracle app (in this case, CRM).  Andrea is a genius for this kind of thing and the comps she created looked great.  Here's a picture of her hard at work!  We also had the good fortune to have my boss, Laurie Pattison and my usability contractor, Shobana Subramanian there to note take and observe as well.  Here's a few shots of us, hard at work preparing for the day (or checking out something on Laurie's iPhone...) To start things off, we gave an overview of gamification and I talked about what it's used for.  Then we gave the participants a scenario about our sales person and what we were trying to get her to do. It was a great opportunity to highlight what our business goals might be and why we might want to add game mechanics.  It was also a good way to get them thinking about how that might work for them in their environments and workplaces. There were some surprises for the day.  We asked how many of them were already familiar with the concept of gamification--only two people had heard of it and only one was using game mechanics in his work.  That's in contrast to a survey we just ran internally with folks in a dev org where almost 50% of about 450 respondents had heard of gamification.  As we discussed the ways game mechanics could be used, it became clear that many of the folks had seen some game mechanics in action but didn't know that's what they were.  We also noticed that the folks in this group felt that if they were trying to sell the concept in their orgs, they wouldn't call it gamification.  That's not a huge surprise to me--they said what we've heard in the past, that gamification does not seem like a serious term for enterprise software.  They said they'd sell it with the goals--as a means to increase behaviors by rewarding users for activities.  It's a funny problem.  The word puts some folks off, but at the same time, I haven't seen another one word description that quite captures the range of things that "gamification" can cover.  My guess is that the more mainstream the term becomes, the more desensitized we'll become to the idea the it's trivializing enterprise software in some way.  Still, it was interesting to note that this group still felt that they would not take this concept to their bosses or teams and call it "gamification".  They focused on the goals, and how we could incentivize desired behaviors with game mechanics.  As I have already stated in other posts, I feel like my org is more receptive to discussing how this is just a more transparent type of usability and user experience methods than talking about gamification.  That's the argument they said they would use. All in all, it was a good session.  I love getting to talk to customers, present ideas and concepts, and get their feedback and input.  It's the type of thing that really helps drive our designs and keeps us grounded in what our customers need/want.  We're already planning where to get more feedback opportunities in the coming months. 

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